Housing Officer Jobs

The British Academy – the UK’s national body for the humanities and social sciences – is seeking a Research Funding Officer (Grants) to join our Research Funding Team.

The role

The role of the Research Funding Officer is to deliver specific activities within the portfolio of funding schemes managed by members of the Research Funding Team with specific responsibility for the BA/Leverhulme Small Research Grants, the Stein-Arnold Exploration Fund, and the Neil Ker Memorial Fund. The Officer will be responsible for pre- and post-award management; planning and budgeting; advising applicants, award holders and assessors; monitoring and reporting on award outcomes; producing statistics and summary reports; and contributing to the ongoing improvement of the Academy’s grant management system. 

You will work closely with another Research Funding Officer to deliver and administer the BA/Leverhulme Small Research Grants, leading on the opening, closing, and award-making aspects of alternate rounds, as this scheme runs twice a year, as well as working closely with the Academy’s Fellows, university research offices, applicants, grant holders, researchers and other stakeholders. The role will be involved in the organisation of selection meetings and other relevant associated activities for grant holders, researchers and other stakeholders.

About the Academy

The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1,400 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas, engages the public with fresh thinking and debates, and brings together scholars, government, business, and civil society to influence policy.

The Academy currently has five directorates: Communications & Marketing, Development, Policy, Research, and Resources, plus a small Governance & Fellowship Team. We have increased staffing in the last 12 months and expect to continue to grow this year.

Working at the Academy

Our senior management team has worked with staff to foster a culture of collaboration, respect, and empathy in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning and development, wellbeing, and equality, diversity and inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success as we move forward and continue to grow.

Terms and conditions

The British Academy is based at 10–11, Carlton House Terrace, London SW1, a Grade 1 listed building. We offer a competitive benefits package, including a 35-hour working week, with hours and location worked flexibly under our hybrid-working policy; 34 days’ annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension.

How to apply

We welcome applications from people of all backgrounds, in line with our commitment to creating a diverse and inclusive working environment, promoting equal opportunity, and addressing under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.

To apply and to see the full job description and our workplace values, please visit our website via the Apply button.

Closing date: Noon on 7 August 2024.

Public Affairs and Communications Manager

Cambridge House is looking for motivated and creative people who are willing to go the extra mile to create a more just society. Our innovative London-based charity has been tackling poverty, social inequity, and social injustice since 1889. We provide a range of services that are designed to improve people’s lives as well as transform society through research and social action.

Our team is very diverse in terms of cultural diversity and lived experience, the roles combine office-based and remote working, and we offer staff a range of competitive benefits.

This new Public Affairs and Communications Manager role will work closely with our Chief Executive and Heads of Services and is responsible for:

• Developing and implementing organisation-wide external communications and policy influencing strategies
• Enhancing our influence, reputation and profile both locally and nationally
• Developing strategic alliances to jointly raise awareness and drive media campaigns
• Maintaining the reputation of Cambridge House as an expert, lived experience and evidenced-based source of information

The successful candidate will be a public affairs professional with experience of:

• Delivering strategic public affairs and/or campaigning work designed to raise awareness and profile of an organisation and effect change
• Creating great communications using a mixture of traditional and digital communication methods – including social media

Please go to our website to download a recruitment pack.Applications must be accompanied by a CV (which should include details of 2 reference contacts) and a supporting statment , plus our criminal records declaration form and diversity monitoring (both forms are available to download from our website).

Customer Engagement & Insight Officer / Case Handler (Complaints)

Hemel Hempstead (Hybrid/Smart Working)

Salary up to £35,212 Per Annum Plus Benefits

Temporary Fixed Term Contract, Full Time (Fixed Term Contract)

37 hours per week (Monday – Friday, Flexibility Negotiable)

Thrive Homes is seeking a highly skilled and motivated Customer Engagement & Insight Officer to join our Customer Services department.

As a crucial member of the team, your main responsibilities will be to manage complaints, ensure compliance with the Housing Ombudsman Code of Complaints, and identify areas for improvement based on feedback and customer satisfaction.

Thrive is proud to deliver flexibility for employees to work in a manner that suits their wants/needs best. Our SMART working policy allows individuals to take full control of their productivity by offering a choice between working in-house or away from the office. This means that successful candidates have the freedom to work as little or as often as they like from Thrive's state-of-the-art offices.

Other Responsibilities:

• Quality check responses before they go out to ensure consistency and in line with Thrives complaints policy.
• Identify improvements and lessons learned from feedback and monitor delivery.
• Scrutinise and summarise customer feedback and produce reports which highlight trends and lessons learned for Leadership Team.
• Updating and sharing complaints dashboards with the business to ensure complaints are responded to in timescales.
• Engage with customers directly by leading focus groups and holding customer voice events both in person and online.
• Co-ordinate customer surveys and feedback.
• Speak to customers who have complained to discuss how complaints can be resolved.
• Deliver training and feedback to the wider business on customer experience.
• Contribute to deliver Thrives customer ambition.

Requirements:

• Technical expertise in complaint management, customer service, quality assurance and the ability to write a formal response.
• Ability to role model our core behaviours, with a focus on trust and respect for everyone.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Excellent Microsoft Excel skills
• Ability to work independently and as part of a team.
• Flexible and adaptable to change.

 Benefits:

Thrive’s Top 10! 

• Annual Leave - 25 days per year increasing by length of service (up to 30 days)
• Buy or sell annual leave
• Generous family friendly provision
• Pension - Thrive Homes will pay double your contribution (up to 10%). 
• Discretionary Bonus
• Life assurance - a payment of 3x your salary
• Health Cash Plan - facility to claim cashback for dental, optical and physiotherapy costs, alongside wellness services.
• Virtual GP Service (available 24/7)
• Wellbeing reward scheme (earn vouchers through a health app)
• A range of engagement activities aimed at building team morale, supporting both physical and mental health, and celebrating all things that make us different!

All roles at Thrive are subject to a basic DBS check.

Closing date: 29th July 2024

Interviews Dates: To be confirmed

We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.

About Thrive

Thrive Homes is an award-winning housing association with a strong track record and ambitious plans. Thrive exists to provide good quality affordable homes and services enabling the development of communities where people enjoy living. We manage over 5,000 properties and are continuing to build new homes each year.

Thrive’s Approach

Thrive is an exciting place to work. We challenge ourselves and others to deliver results and think differently. We share positive experiences and messages, with trust and respect at the core of every relationship. Our leaders adopt a coaching and mentoring approach - enabling and empowering others to deliver. We embrace change and encourage a strong focus on positive outcomes. We value agile working arrangements from our offices in Apsley, Hertfordshire and we pride ourselves on looking after our colleagues by offering progressive careers and a full range of modern benefits, as we continue to grow as an organisation and aim to attract the very best people.

Thrive homes are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. This commitment is at the core of our understanding the importance of different voices, experiences, perspectives and backgrounds. We actively encourage all applicants that are suitable for the role, from diverse career paths and backgrounds and from all sections of the community. 

As committed members of Inclusive Employers and a Disability Confident Committed employer, we remain steadfast to a fair recruitment process. If you have any accessibility needs and require reasonable adjustment, please contact us. 

Chief Operating Officer

It’s an exciting time to join the Brixton House executive team. We have recently set out our vision and three-year business strategy that focuses on navigating our path from creative start-up to enterprising growth. Over the past two years we learned more about our new Brixton communities, our programming ambitions and our commercial aspirations.

As part of the dynamic senior leadership team, the COO will report directly to the CEO and work closely with the Board to spearhead performance across the organisation, enhance its financial and operational stability and to enable the organisation to realise its ambitions. Leading the Operations, Building Management, Risk, Governance, Data, HR and Cost Management areas this role is vital to the future of Brixton House.

For more details, please download the COO Recruitment Pack from our website.

Contract type: Permanent

Hours: 40

Salary: £60,000-£65,000

Benefits: The Company operates an auto-enrolment pension scheme. The company will contribute up to 4% if matched by the employee. 22 days holiday per year, rising by one day per year up to a maximum of 25, in addition to public and bank holidays and TOIL.

REF-215 374

We are looking for a confident, competent people-focused individual with great interpersonal skills for this busy Building Safety Manager role. If this is you, come and join us at ISHA as one of our Building Safety Manager.

Job Title: Building Safety Manager
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4
Hours: 35 hours (Full-Time)
Contract: Permanent
Salary: £72,222 per annum

This is an exciting opportunity for an experienced Building Safety professional to join our small, but supportive, Housing & Neighbourhoods Team as a Building Safety Manager. This role focuses on all aspects of the Building Safety Act 2022 and the Fire Safety Act 2021 and offers a varied and engaging environment for a solution-focused individual with a passion for building safety and resident well-being. The successful candidate will play a crucial role in ensuring the safety of our residents and the compliance of our buildings.

Key Responsibilities:

• Building Safety Management: Ensure all buildings under your management comply with the Building Safety Act 2022 and other relevant regulations.
• Maintain up-to-date records of safety assessments, inspections, and compliance reports.
• Implement and manage safety case reviews for higher-risk buildings, ensuring all potential risks are identified and mitigated.
• Safety Cases: Develop and maintain comprehensive safety cases for higher-risk buildings, detailing the safety measures in place, identified risks, and strategies for risk mitigation. Regularly review and update safety cases to reflect any changes in the building, its use, or the regulatory environment. Ensure that safety cases are readily available to regulatory bodies and other stakeholders as required.
• Resident Engagement: Act as the main point of contact for residents on building safety issues. Provide clear and accessible information to residents regarding building safety measures and their responsibilities. Engage with residents regularly to address their concerns and ensure their feedback is incorporated into safety plans.
• Safety Management Systems: Develop and maintain robust safety management systems and procedures. Ensure regular fire risk assessments and other safety inspections are conducted and documented. Oversee the implementation of safety measures, ensuring they are effective and up to date.
• Collaboration and Coordination: Work closely with the Head of Building Safety and Building Safety officer and other team members to integrate safety measures into maintenance and liaise with external contractors, ensuring they adhere to safety regulations and standards. Coordinate with regulatory bodies and ensure all statutory notifications and reporting requirements are met.
• Training and Development: Ensure that all staff and contractors are adequately trained in building safety protocols and the requirements of the Building Safety Act 2022. Promote a culture of safety awareness and continuous improvement within the organization.
• Emergency Preparedness: Develop and maintain emergency response plans for all buildings. Conduct regular drills and training sessions to ensure preparedness for any safety incidents.
• Continuous Improvement: Monitor and review building safety practices regularly to identify areas for improvement. Implement new safety initiatives and best practices to enhance overall building safety.

Requirements:

You need to be flexible, proactive, and enthusiastic, and have excellent communication and influencing skills. A great sense of humour will serve you in good stead working in our busy, fast paced office.

Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.

About ISHA

We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.

Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.

We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?

Staff Benefits

We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.

This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.

If this sounds exciting, we want you on our team. Please do apply.

Deadline: 09:00am on Monday 29 July 2024
Interview: Will be held the week commencing 29 July 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Inclusion and Diversity

We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.

Asking for adjustments

ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us

No agencies please.

Property Manager & Estate Administrator

We have an exciting opportunity for a Property Manager & Estates Administrator to join a fantastic charity and oversee the management of half of the Trust's direct let residential property portfolio of around 160 homes.

Position: Property Manager & Estate Administrator

Location: Fairford, Gloucestershire – with scope for occasional hybrid working. 

Salary: £29,000 – £33,000 

Contract: Permanent, Full time (35 hours per week)

Closing Date: Tuesday 13 August 2024 at 17:00

Interviews: Wednesday 28 August 2024 & Wednesday 4 September 2024

About the role:

As Property Manager & Estate Administrator you will help the Trust uphold the highest standards of property management. You will provide general estate management administration and working closely with the Managing Agents and Finance team you will drive improvements in property management.

The role involves completing timely rent reviews within the residential portfolio, as well as effectively managing debt levels, minimising void periods, maintaining strict compliance with regulatory standards, and efficiently overseeing repairs and maintenance within budget constraints.

The role offers a blend of administrative duties and engagement with various stakeholders across the estates, playing a pivotal role in ensuring efficient operation, by offering day-to-day support to the Managing Agents.

About you:

We are seeking a motivated and results-driven individual, with excellent organisational skills to take on this interesting and varied role. You will also need to bring with you the following experience:

Essential Skills and Knowledge:

• Previous experience in lettings and property management
• Proven track record in handling tenant and contractor relationships
• Familiarity with property laws and regulations
• Previous experience in management and administration within a property, rural estate or rural business
• Professional qualification, training or experience in property and tenancy management
• Professional qualification, training or experience in property and tenancy management
• Negotiation skills and diplomacy in tenant relations
• Proficiency in Microsoft Office suite and property management software (eg. Landmark)

If you feel you have the relevant skills and background, we would love to hear from you!

About the organisation:

The charity’s mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment.

They are committed to creating a workplace where everyone thrives, regardless of background. Safeguarding is our priority, and all appointments are subject to relevant checks.

Apply today and you will be joining a dynamic and welcoming team, where every member is valued and supported. Enjoy competitive benefits and a chance to make a real impact.

Other roles you may have experience of could include: Tenant Liaison Officer, Tenancy Management Officer, Estates Management, Property Manager, Head of Estates, Tenancy Solutions Officer, Lead Tenancy Officer, Housing Management Officer, Tenancy and Estates Manager, Housing Officer, Land & Property Officer, Property Service Manager, Property Management Assistant, Lettings Officer, Property Compliance Officer, etc.

PLEASE NOTE: This role is being advertised by Social Care People on behalf of the organisation.

Prospectus is excited to be working with Your Place in their search for an Impact Specialist Lead, who will play a critical role in undertaking the collection, collation and reporting of data to support performance management of the organisation.
 

This role is offered on an initial 6-month contract, on a fulltime basis in London (Hybrid)
 

Reporting to the Director of Frontline Services, the Impact Specialist Lead will take the lead on the development of monitoring, evaluation and impact measurement across Your Place services, systems, quality assurances and processes. The role will involve the management and analysis of internal and external data to inform strategic decision making, provide contractual, regulatory and fundraising accountability to support the charity monitor and develop the quality of its services.
 

To be successful, you will have experience of developing and implementing monitoring, evaluation and learning frameworks. You will be highly proficient in the use of statistical analysis packages including MS Excel and PowerBi, with high attention to detail. You will have excellent interpersonal skills, and be communicative and approachable, with an ability to deal with numerous different stakeholders. It is desirable, but by no means a necessity to have a working knowledge of a housing association of social care setting.
 

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.  
 
 
The hiring managers are reviewing applications on a rolling basis, please initially submit a CV to learn more, and ensure you don’t miss out.

About The Role

We are looking for a motivated and experienced New Business Officer to join our Corporate Partnerships team.

This role offers a unique opportunity to drive significant financial growth by securing long-term, high-value national corporate partnerships. The ideal candidate will bring a proven track record in prospecting and acquiring new business, with the ability to generate up to £100,000 through a variety of fundraising streams.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

In this role, you will be responsible for leading the acquisition of new business prospects, typically those expected to raise up to £50,000 annually. You will also provide crucial administrative support to ensure our new business income and expenditure are meticulously monitored and reported. Your research skills will be key as you identify potential sectors and companies, compiling target lists, managing our pipeline and supporting the development of strategic partnerships.

Collaboration is essential to our success, and you will work closely with the wider organisation to foster successful relationships that drive new business. Managing the Corporate Inbox, you will handle unsolicited approaches and guide inbound enquiries appropriately. You will also support corporate partnership events, support the team with the Poppy Appeal and ensure that new business prospects are well-stewarded and engaged.

Additionally, you will play a key role in delivering the new partnerships, managing contract processes and negotiating terms and contracts up to £50,000 in value. You will maintain accurate records of new business activities and manage specific projects, coordinating communications, volunteering, and compliance monitoring. This position demands excellent administrative, negotiation, and customer service skills, alongside a strong understanding of the business landscape and experience in a charitable context.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub. 

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

ABOUT US 

We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits.  We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today.

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.

THE ROLE 

We have a fantastic opportunity to join us in the position of Project Development Co-ordinator, to work on either a full or part time basis. Job Share applications are also welcome.

Covering the operational, strategic and delivery of work we are looking for a Project Development Co-ordinator to operate across the South-East, within Kent or with the ability to travel across Kent. Travel within and occasionally outside the regions will be a necessity. 

This post provides an exciting and rewarding opportunity to supervise, deliver and lead on our stakeholder and community engagement across a region to support the delivery of NEA’s work programme.  The role will help deliver projects that can change lives, particularly during the energy crisis.  NEA’s project work aims to bring improvements to the health and wellbeing of low income and vulnerable householders, through one-to-one advice, group awareness sessions, upskilling and sharing of best practice.

Delivering on a range or projects, which demonstrate good practice in delivery of affordable warmth for low income and vulnerable householders, you will understand and drive the development of partnerships working with local authorities, housing providers, and various other partners.

 You will oversee the delivery of project outputs and outcomes, delivering energy and fuel debt advice directly to householders and be responsible for the preparation of reports to funders including collation of evidence of outcomes achieved; maintaining relationships with a network of stakeholders across a region. 

You will also work with the Project Development Manager to identify and develop new programmes of work, including preparation of funding applications, presentation of funding proposals to relevant funding bodies and to ensure effective liaison of NEA’s work programme with other activities within NEA.

WHAT YOU WILL NEED TO SUCCEED 

You will have demonstrable experience of developing and/or managing projects in the fields of energy efficiency, community development and regeneration, housing, social policy or consumer issues.

It is important that you have an awareness of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them.

You will need good organisational skills, as well as excellent written and communication skills, as you will maintain appropriate records and data, and produce regular written reports on project progress.

You will be an excellent communicator, with experience and understanding of how to effectively address the energy needs of low income, vulnerable or disadvantaged householders - with the desire to make a positive difference to people’s lives;

Knowledge of energy efficiency, particularly within the domestic sector and community buildings, is desirable. 

WE ARE OFFERING 

• £32,641 to £37,304 (FTE) – Salary Grade SO1 – SO2, Points 23 – 28. Staff usually commence at the starting point of the scale 

• 11½% non-contributory pension 

• 25 days (FTE) annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus all public holidays per annum 

• Flexible working arrangements

• Enhanced family friendly payments

• Employee Assistance Programme

• 2-year Fixed Term Post 

The closing date for all applications is Monday 29 July 2024 at 12.00 noon. Interviews will be held in the 2 weeks commencing 12 August 2024.  Full details will be provided to candidates invited to interview.  

Only shortlisted candidates selected for interview will be notified of the confirmed time and location of interview. Full details including an application form and job description are below. 

If you do not hear from us within 14 days of the closing date, please assume that your application has been unsuccessful.

Please note CVs will not be accepted as part of the application process.  No agency or advertising enquiries please. 

About us

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.

It has never been a more important time for Crisis. With homelessness reaching record levels and a new Government taking power, we have an opportunity to keep homelessness high on the political agenda and secure the delivery of policy solutions that we know can build a future free from homelessness.

This role will play a key role in supporting our political influencing and public affairs activity, to establish Crisis’ relationship with the newly elected Parliament, and crucially provide the secretariat to the All-Party Parliamentary Group on Ending Homelessness.

Location: Based in our London office (we are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy. The team works in the office together one day per week, we can be flexible on this but attending in-person meetings in Westminster and for APPG events will be required) 

About the role

As Public Affairs Officer you will provide the secretariat for the APPG for Ending Homelessness, a well-established cross-party group, with broad interest and engagement from across the sector and who have successfully influenced Government on a range of issues relating to homelessness. The Public Affairs Officer will work with the APPG co-chairs and officers to agree a strategic programme of work and to deliver events, meetings and inquiries in adherence with parliamentary procedures. You will work with the wider Policy and Campaigns team to establish the APPG position on key homelessness and housing announcements, as well as managing the APPG communications via the website, mailing list and social media. Previous APPG activities have included inquiries into the previous Government’s commitment to end rough sleeping, homelessness amongst Ukrainian refugees and homelessness upon leaving public services.

You will also shape and help deliver Crisis’ public affairs activity, including in support of our national campaigns to secure the policy changes to end homelessness, and to increase awareness of Crisis more broadly. This includes shaping regular engagement with MPs and politicians to inspire them to work with Crisis, position us as experts, as well as delivering Parliamentary events and supporting our programme of activity at political party conferences.

The role sits within the campaigns team in the Policy and Social Change directorate, but you’ll collaborate with a wide range of teams across the organisation to identify public affairs opportunities and ensure people with lived experience are at the heart of our political influencing activity, including with Crisis frontline services.

We’re a passionate and supportive team, dedicated to our mission of ending homelessness.

About you

To be successful in this role you will have strong knowledge of parliamentary and political procedures, including experience of working with APPGs or similar groups of politicians. You will have excellent communication and organisation skills, attention to detail, and good ability to understand policy solutions and how best to communicate them to a range of audiences to inspire people to work with Crisis and the APPG.

Understanding or knowledge of homelessness or housing policy is desirable. You may have experience in; public affairs, policy, communications and public relations.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days and option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.  

How to apply

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: Sunday 4 August 2024 (at 23:59)

Interviews will be held W/C 13 August in person at our offices near Liverpool Street, London

We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness service in Brent.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

To enable vulnerable people with complex support needs to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package across our Pound Lane and Scattered services.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Oversee the daily running of the service ensuring all health and safety responsibilities are met
* Raise safeguarding alerts and complete incident reports within specified timeframe
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate support based on the assessment and reflecting the services and resources available
* Support customers to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of living standards
* Support customers to move on from the service through their identified move on pathway liaising with our Resettlement Officer and Brent Housing team.
* Develop and maintain links with all key agencies and service providers in the local community
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards in line with GDPR protocol
* Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
* Engage in learning and development activity to increase knowledge and skills
* Ability to defuse challenging behaviour with awareness of personal safety.
* Adhere to Look Ahead's Policies and Procedures
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Desirable:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Join us to play a vital role in raising funds so that Catching Lives can meet the increasing need for our homelessness services. As Fundraising Officer, you'll work closely with the CEO as part of an enthusiastic, dedicated team of staff and volunteers.

Catching Lives will support you to join the Level Three Fundraiser Apprenticeship at the University of Kent and provide day study release during the programme, which is mostly taught online. This is an excellent opportunity to grow your knowledge and skills for a career in charity fundraising. For more information see the recruitment pack.

The role requires strong communication and organisational skills. You’ll manage a varied workload, including public-facing responsibilities such as attending events and engaging supporters across the community, alongside desk-based activities around data, finance and planning. You’ll be supported to apply your transferable skills and to develop as a fundraiser.

In the role of Personal Assistant (PA) you will work alongside the Senior Leadership Team and the Board of Trustees as they lead Church Army forward. You will be a trusted and valued colleague who will help the CEO to make the most impact with their time by managing a busy diary, multiple projects and tasks with a flexible approach to the role and an ability to respond to needs as they present.

Initially, you will be working with the interim CEO, Jude Davis. Church Army are currently recruiting for a new permanent CEO which is why we are recruiting for a new PA now so that they can learn about the role and get settled in so that when the new CEO is appointed you will be able to support them from their first day in the role.

MAIN RESPONSIBILITIES:

• To provide a highly efficient and confidential administrative service to the CEO.
• To coordinate events and meetings that sit within the CEO’s Office.
• To optimise the working potential of the Chief Executive Office team through the effective organisation of time, information and resources.
• To provide a highly efficient and confidential administrative service to the Board of Trustees.
• To liaise when required with the CA Patron and patrons of individual projects.
• To provide a highly efficient and confidential administrative service to the President and Vice Presidents.

KNOWLEDGE, SKILLS & EXPERIENCE:

• The successful candidate will have:
• Experience of diary management of senior colleagues.
• Strong interpersonal skills to be able to deal with a range of people and positions on the phone and face to face.
• Ability to maintain confidentiality and discretion.
• Basic knowledge of GDPR.
• Confidence in using IT.
• Excellent time management and organisational skills.
• Initiative and the ability to work independently.
• The ability to stay calm under pressure.
• Minute taking skills, or willingness to learn effective minute taking skills.

BENEFITS:

Church Army employees get access to a variety of different benefits, to see what benefits you would be eligible for please check the job pack linked below.

• WeCare – Provides access to a 24/7 online GP, mental health support service, get fit programmes, counselling and wellbeing support.
• LifeWorks – LifeWorks allows employees to access ‘employee perks’ which supplies exclusive discounts, cashback, gift cards and cinema deals.
• Cycle to Work Scheme – CycleScheme allows you to purchase a new bike and accessories through Church Army. With no upfront payment it can save you 25% – 39% with tax-effective monthly repayments.
• Specsavers Eye Tests – Employees who habitually use display screen equipment for their job, will be eligible for an eye test voucher with Specsavers.
• Annual Leave: 25 days plus Bank Holidays (total 33 days)

Occupational Requirement: None. However, due to the nature of this post we do require the successful candidate to be in sympathy with, and have respect for and behave in a way that reflects, Church Army vision, values and ethos.

DBS: A DBS check is not required for this post. However, all staff are expected to read and comply with Church Army’s Safer Ministry Policy.

Job Title: Communications Officer 

Responsible to: Head of Communications 

Line Management: N/A 

Contract Type: Permanent, Full-time

Hours: 35 per week 

Location: Runway East, 24-28 Bloomsbury Way, London. WC1A 2SN.

We offer flexible and hybrid working, but office-based work will be required on a regularly basis.

Salary: £33,000 per annum 

Main Purpose of Role: Identify, gather, and shape content & case studies suitable for wide-ranging comms channels, while effectively supporting the Comms team to deliver engaging comms across all channels. 

Main Responsibilities 

• Support the Head of Communications to develop and maintain the annual comms calendar/plan and work with teams to support its delivery. 

• Support PR & Communications Manager in gathering and sharing case studies from start to finish.

• Nurture relationships with clients and frontline workers as appropriate, with regular communication throughout the year - for example, thanking, sharing the Year in Review, sending Christmas cards. 

• Work closely with the Digital Manager to support our social media strategy and help manage social media channels day-to-day.

• Work closely with colleagues across both the Fundraising and Programmes teams to ensure their comms needs are supported effectively. 

• Manage and support events organised or supported by the Comms team - for example, the Annual Appeal launch event. 

• Work closely with the Heads of Communications to manage the delivery of the Appeal Hub. 

• Contribute to comms planning cycles, brainstorming sessions and any reporting required. 

• Support ongoing work on language, branding, and act as a custodian of the St Martin’s Charity brand. 

• Oversee the maintenance of the Content Warehouse and facilitate colleagues across the team to access the content required to support their work.

• Deputise for the Digital Manager in developing and publishing content for the Charity or Frontline Network websites. 

Person Specification 

Experience and Knowledge 

• Proven experience of creating digital content to use across a wide range of platforms and channels. 

• Proven experience of writing for different audiences for a variety of different media, including print and digital. 

• Previous experience of using Adobe products would offer an advantage. 

• Previous experience of working with people living in challenging situations, would offer a distinct advantage. 

Skills and Competencies  

• Can demonstrate a high level of excellent interpersonal skills and the ability to work collaboratively and efficiently with multiple stakeholders. 

• Can evidence an understanding of and a confidence in using a wide range of social media. 

• Can demonstrate a good eye for detail. 

• Can demonstrate an ability to prioritise, manage multiple tasks simultaneously and meet deadlines. 

• Evidence of working with initiative, flexibility, and a proactive, positive attitude. 

How to apply  

If you are passionate about our work to address homelessness and would like to join the Charity as its Communications Officer, please provide the following via our online jobs board: 

• A current comprehensive CV (no longer than two A4 pages) outlining your key achievements in previous and current roles with details of two referees (who will only be contacted if you are offered the role and not without your prior consent)

• A covering statement (no longer than two A4 pages) supporting how you believe your skills and experience match the requirements of the job description and role specification

Closing date: Sunday 4th August 2024, 11:59pm.  

Interviews will be held in person at our offices during the week beginning 12 August 2024.