Housing Services Manager Jobs in Watford, Hertfordshire
Yes Futures empowers young people to believe in themselves and discover their personal potential.
We are a multi-award winning charity, established in 2012. Our successful programmes have already made a proven difference to the lives of over 3400 young people.
We are ambitious about expanding our impact to many more young people and we are seeking a passionate and driven Programme Manager(s) to join delivery team and help us scale our programmes to more schools.
Programme Manager role
We are now looking for an enthusiastic and committed Programme Manager(s) to join our existing Programme Team in September 2024 on a full or part-time basis (6-month fixed-term with potential to extend). As a Programme Manager, you will be responsible for managing the Yes Futures programmes in-person, in our partner primary and secondary schools in North London, Essex, Hertfordshire, Bedfordshire & Buckinghamshire.
Main Responsibilities
You will be one of a small team of Programme Managers, dedicated to delivering excellent programmes which make a positive difference to the lives of students. The main responsibilities of the Programme Manager role are:
Programme delivery
- Responsible for the care and wellbeing of all students in your schools on the programme;
- Communicating with parents where necessary during the programme, by email, letter and telephone;
- Planning and delivering whole-group workshops for students;
- Planning and delivering information and celebration events for students and parents;
- Facilitating the in-person and online volunteer coaching team to deliver student coaching sessions. As well as delivering coaching sessions to students, where required;
- Developing business and charity partnerships for day trips;
- Planning and delivering the day trips included in the programme;
- Supporting the planning and delivery of the Into the Wild and World of Work day trips;
- Implementing discipline procedures, including reporting serious discipline issues;
- Implementing all necessary Health and Safety and Child Protection procedures, including recording and reporting any incidents;
- Ongoing communication with the school and Yes Futures head office regarding student engagement and progress.
Organisation and administration
- School onboarding, including ensuring that dates are planned, students are recruited and parental agreements are returned;
- Planning and organising the logistical elements of the programme (timetables, activities, sessions plans etc) through liaising with Yes Futures head office, school staff, businesses, charitable organisations and the rest of the Coaching team;
- Creation of Risk Assessments, parent letters and programme-related documents for schools;
- Sourcing materials needed for programme sessions, including lunches for trips;
- Assisting with finance and petty cash where required.
Management of volunteer Yes Futures Coaches
- Managing and developing the skills of your Coaching teams (usually 2-6 adults per school);
- Ongoing communication with your Coaching teams, to foster their enthusiasm and commitment;
- Supporting Coach recruitment for future programmes;
- Supporting the planning and delivery of training for Coaches;
- Maintaining accurate and secure records of Coaches’ personal information, absences, sickness and other relevant information.
Evaluation and reporting
- Facilitating the pre-, mid- and end of programme evaluations;
- Oversight and input of key student monitoring data and impact data;
- Debriefing and ongoing feedback collection from schools and Coaches;
- Ensure all work is carried out in an effective and timely manner to support continued high standards of the Yes Futures programmes.
Programme Managers will also be given the opportunity to support with other Head Office functions, including but not limited to:
- Strengthening our strategy, programme design and theory of change;
- Supporting the marketing of Yes Futures to new schools and customers;
- Developing our fundraising strategy through bid writing and other fundraising tasks;
- Establishing relationships with key partner organisations;
- Planning our future Ambassador offer and other pilot programmes.
In addition, as part of our focus on employee development, you will be able to dedicate time to individual personal development opportunities and gain further professional growth through leading working groups in strategic areas in which you are interested.
Benefits to you
Yes Futures is an incredible place to work. In the past two years, we have been awarded places in both the Top 100 Social Enterprises UK and the Escape 100: Best Companies to Escape To.
This is a unique opportunity to have an incredible impact, by joining our ambitious team at this exciting stage in the charity’s growth. You will have significant ownership over your work, enabling you to thrive and grow your talents in a collaborative environment alongside a supportive, fun team of colleagues.
As well as a generous reward package, we provide:
- 25 days’ holiday + bank holidays, increasing year-on-year to 30 days’ holiday after five years of service.
- Additional 3 days’ volunteering leave, so you can focus on your other charitable passions.
- Workplace pension with employer contribution of 5%.
- Flexible approach to work (remote working and flexibility around core hours 10am-4pm)).
- Generous CPD allowance for professional development and qualifications.
With us, you will make a tangible difference to thousands of young people’s lives.
Some testimonials from our current employees:
- "Yes Futures is an extremely positive and supportive working environment. All employees are valued and encouraged to contribute across all areas of the charity. My team are so enthusiastic and passionate about the fundamental ethos - helping to build a positive future for young people."
- "As well as every day being different, and the work we do being so rewarding, we have a fantastic team of dedicated, intelligent, interesting, passionate people! It's wonderful to be part of it all!"
- "I work with a supportive team with great passion and energy. We are all so different but share a passion for supporting young people. Our CEO is an inspiration and leads the way with her positivity, drive and enthusiasm."
How to apply
If you would like to apply, please send a CV and cover letter (max 600 words) to applications @ yesfutures. org. Please quote the role title and your name the subject line (e.g. Programme Manager - ‘Your Name’) by Monday 1 July (9am).
Please include:
- Your motivations for applying
- How your skills and experience meet the person specification for this role
- Your home address/ town or postcode (which should be within the specified region)
- Your preference for full or part-time roles (i.e. days per week)
- If you have access to a vehicle for work (this is not a requirement for the role but helps us effectively plan our school allocations).
- The date from which you are available to start the role
Dates and recruitment timeline
Shortlisted candidates will be invited to a first-stage online interview taking place on 9 & 10 July (invitations will be sent by Friday 5 July at the latest). Successful candidates will then be invited to an Assessment Centre and Interview taking place on Wednesday 17 July (in-person at our Brixton office in London). Please keep all these dates free.
Start date
Ideally, we are looking for a Programme Manager to start by late August/ early September in order to provide a comprehensive induction and handover prior to the next delivery cycle in September (though there may be some flexibility to accommodate the right candidate).
Positive futures begin with self-belief. Yes Futures empowers young people to believe in themselves and discover their personal potential.
The client requests no contact from agencies or media sales.
BEO is an independent national Black civil rights and campaigning charity created to dismantle systemic racism in Britain, drive generational change and deliver better lived experiences for Black people across the country. We are ready for a generational shift and will strive tirelessly to dismantle systemic racism and make the UK a better, fairer country for Black people.
We are looking for someone who is passionate about driving forward anti racist change and who has developed similar frameworks. You will have strong EDI, anti-racist and intersectional experience of successfully influencing change to improve the experience of minority groups in an organisation.
This is a great opportunity for a driven and credible advocate of equality, diversity and inclusion, who has an understanding of equality and diversity legislation, HR policies, issues and good practice as well as what it takes to foster an inclusive culture and to play a key role in a highly respected national charity. The successful candidate will have experience of providing strategic operational advice and guidance on EDI to employers at all levels of their organisation. You may be working as a consultant in the space already or be an in-house specialist.
In return we offer flexible working, a generous employee benefits package, a friendly supportive team and the chance to be part of a charity focussed on dismantling systemic racism experienced by Black people in the UK.
The client requests no contact from agencies or media sales.
Are you passionate about supporting an end to Rough Sleeping; and want to develop a management career in the charity sector?
No Second Night Out provides a rapid response to rough sleeping. We are currently looking for a Deputy Manager to join our team at the Great Guildford Street Staging Post (GGS).
GGS is a pan-London service based at a 52 bed site in Southwark supporting clients with a range of support needs. Taking referrals from the NSNO Assessment Hubs, the team undertake high quality Assessment and Reconnection work to support new rough sleepers to move on to suitable accommodation within a target of 56 days. This role will best suit someone who can adapt to a fast paced environment while contributing to and drawing strength from a supportive team of experienced colleagues.
In the pivotal role of Deputy Manager you will work flexibly to support clients where they need us the most:
- Working closely with the service manager to ensure the effective day to day running of the service.
- Managing the production and maintenance of a busy rota ensuring 24/7 cover of the service
- Providing supportive supervision and line management to Assessment and Reconnection Workers, and other team members including night workers and hub assistants
- Providing guidance on complex cases and leading on escalating where there are external challenges
- Building and maintaining strong relationships, and work in partnership with local authorities, accommodation services and other relevant agencies to ensure clients move on from the service into the appropriate accommodation with the correct support in place.
- Working flexibly to support the rough sleeping service, and our clients when they need us the most.
About you
We are looking for proactive and creative individuals with:
- Experience of working with vulnerable people and supporting a service delivery team.
- The ability to negotiate with a wide range of internal and external partners and build positive relationships.
- Excellent planning and organisational skills with the ability to effectively prioritise your own time and workload to meet a number of different and competing tasks in a sometimes pressurised environment.
- Knowledge and understanding of the housing and support needs of rough sleepers.
- Above all we are looking for passionate people who are committed to the overall aims and objectives of the Rough Sleeping services.
How to apply
Click the ‘Apply Now’ Button at the top of the page to start your online application form.
To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.
Closing date: 10am on 19 June 2024
Interview and assessments on: Monday 1 July
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Finance Manager
Reporting to: Director of Operations
Direct reports: Finance Assistants x 2
Contract type: Fixed term (11 months) 28 or 35 hours a week.
Pay: £40,000 (or FTE if doing 28 hours a week)
To apply to this role you must be a practicing Christian due to the parameters of the role
This post is subject to an occupational requirement that the holder be a practising Christian under Part 1 of Schedule 9 of the Equality Act 2010.
Key responsibilities – Note the following list is not exhaustive and percentages are indicative only.
Oversight of accounting and cash management
Most of the detailed work in this section is undertaken by the direct reports with the oversight and management being provided by this Finance Manager role
· Appropriate recording, processing, coding, posting of all financial transactions – including but not limited to bank receipts and payments, accounts payable, accounts receivable, conference fee income, invoicing, journal entries.
· Regular timely bank reconciliations.
· Invoicing and credit control
· Chart of accounts structure and department codes
· Gift Aid claims
· VAT returns
· Foreign Speaker returns to HMRC
· Regular reconciliation of balance sheet accounts
· Manage the cash needed by the business, investing excess cash to maximise returns
· Manage fixed assets and related accounting
· Oversight, monitoring and management of key financials within our online event booking system including reconciliation of income recorded on the database to that actually received, with a target of reconciliation within 2 weeks of each month end.
HR Administration and Payroll
· Payroll - administration of and preparation of the payroll (Brightpay), including submissions in respect of HMRC and pensions.
· Management of staff holiday and sickness records
· Support of HR queries
Preparation of budgets and forecasts
· Management and preparation of the annual budget – including for example income (conference fees, product sales, advertising, onsite cafes), running costs (event production costs, team activity costs, honoraria) centralised costs (staff, overheads), departmental budgets (networking, marketing), capital and restricted funds etc.
· Update of forecasts as required with a target of quarterly reporting to Section Head budget managers and Director of Operations.
Reporting
· Management accounts/management information/data for regular quarterly report data as required including reporting on conference and product performance.
· Prepare year end accounts ready for review by Head of Finance.
· Reporting as required to review spending with department heads.
Management of the finance team
· Quarterly Reviews
· Day-to-day support
Oversight of financial management at conferences
· Systems with appropriate controls for the money arrangements at the gates, cafes sales and customer services (for eg Day tickets, programmes, coffee etc)
· Conference collections – counting, processing (Credit cards & Gift Aid), recording & banking
· Preparation of honoraria payments systems.
· Liaison with team leaders about their budgets
· Manage day to day requirements in the office on site
· Conference petty cash
· Oversee day to day requirements in the office on site
· Daily takings (cash & credit cards) – counting, reconciling, recording and banking
Other
- Work well with all members of the wider staff team
- Attend and sometimes lead at staff prayers and other staff meetings.
- Responding to queries from Trustees, Operational Director and budget managers as required.
Applicants for a job with New Wine will need to demonstrate that they have the necessary skills, experience and attributes relevant to this advertised vacancy. All applicants should be committed to New Wine’s mission and values.
This job description is intended to summarise the primary responsibilities and qualifications for this position. The job description is intended to include only some duties an individual in this position might be asked to perform or all qualifications that may be required now or in the future. New Wine reserves the right to revise the duties outlined in this job description at its discretion.
Why join our team?
One team: We care about you and invest in our team with training opportunities, quarterly reviews, and flexible working. We are keen for you to flourish here at New Wine, so if you see something you’d like to learn or a skill you’d like to develop, let your manager know!
Workspace: We have moved our office to Work.Life, with our main base being the Liverpool Street branch. Within the building, there are fantastic spaces for meeting, networking and coworking, as well as free coffee and events, breakfasts, and well-being activities for us as members.
Healthcare: We are pleased to have recently launched Vitality Healthcare for team members who work more than 15 hours a week.
Events: Joining New Wine has exciting opportunities as we head to our two main events, the New Wine Leadership Conference and the New Wine Summer Festival. Depending on your job role, there may be other opportunities to head to site, but you will be invited, and arrangements would be made in advance. Specifically, at our two main events, we will make sure to look after you so you can do your job to the best of your ability. We also make sure TOIL is accrued so that you can rest to the best of your ability too!
Prayer Days: Your physical, mental, and spiritual health are incredibly important to us. While onsite at our events and throughout the year, we make sure to honour Prayer Days.
Pension: After completing three months and passing your probation, you will be automatically enrolled in the New Wine pension scheme. As part of the scheme, we will contribute 10% of your salary. This scheme does not require any contributions from you. However, if you would like to make additional contributions, you can arrange this.
Key dates: Application deadline is 07 June 2024, 5pm. If strong applicants are received before this time, we may close applications early. We will aim to interview in the week commencing 10 June 2024
Application: Please send your CV and cover letter to the hiring manager by the given date above.
The client requests no contact from agencies or media sales.
We're looking for an inspirational person to join us as a Mobile Assistant Shop Manager in our South London Shops. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time.
This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
- You are a naturally energetic person with an enthusiasm for managing and empowering people.
- Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
- We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.
Apply to be part of our team and be the change you want to see in society
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an exceptional Centre Manager to help us ensure that everyone who works in and visits our Centre is well looked after and has a fantastic experience.
The role is based at our beautiful Grade 2 listed building in Southwark. We will consider either a full-time application for a period of maternity cover, or a part-time job share of the role, with the potential to extend beyond the initial period of maternity cover. On application, please detail your availability (and preferences) for working between 16 and 40 hours per week at our Centre. Working patterns can be flexed for the right candidate(s). Remote working is not appropriate for this role.
Our Centre houses an amazing collection of 25,000 children’s books as well as being a training and event centre for teachers, publishers and everyone else who works with children’s literature and cares about children’s literacy.
This is an extremely interesting and varied job. In one week you could be doing any number of things from ensuring our teachers can access the right equipment for their training, to planning a book launch with our librarian, welcoming our trustees to a meeting, scoping and overseeing maintenance works around our building, or looking after a famous children’s author.
We have a friendly, talented and committed team working both from the building and remotely. We are looking for a special person to ensure everything runs smoothly and efficiently
Reporting to our Director of Finance and Operations (DFO), our Centre Manager will:
- Ensure efficient processes and quality facilities are in place to support the daily operations of our staff, our visitors and other organisations that share our building
- Maintain the building to ensure that the Centre can function as a public space that looks great, and is secure and safe
- Be a welcoming and generous host for visitors to our Charity and for event hires at the Centre
- Support the DFO in maintaining HR systems and processes that adhere to best practice
- Ensure our staff have the tools available to do their best work by overseeing the outsourced IT support company and maintaining our IT systems and assets.
The person we are looking for will have:
- amazing organisational skills and the ability to work and manage others under pressure
- excellent attention to detail and a commitment to evolving systems and processes that make everything more efficient
- excellent customer service skills and experience
- the ability to liaise and communicate effectively with a wide range of people within and outside of the organisation
- a good knowledge of building management and the ability to maintain clear and comprehensive records
- a willingness to engage, negotiate and hold suppliers accountable for quality service provision
- confidence working with (and supporting staff to work with) Microsoft Office and online platforms such as Zoom and Microsoft Teams.
Usual hours are within 9am to 5pm but the post requires occasional out-of-office hours and flexible working in order to fulfil event commitments. The Centre Manager is the first point of contact for any building issues that occur out of hours, supported by our security and external keyholder companies.
A generous holiday allowance is provided - 30 days a year for a full time position (rising to 35 after 5 years service) plus Bank Holidays and closure between Christmas and New Year.
If you are interested in being part of our team and taking on this key role, we’d love to hear from you. We are scheduling interviews as applications are received. Don’t miss your opportunity, apply now with your CV and a statement detailing how your skills and experience meet the requirements of the role. Please aim to keep your statement within a one page document.
The client requests no contact from agencies or media sales.
We are looking for confident, customer-focused individuals with great interpersonal skills for this busy Repairs role. If this is you, come and join us at ISHA as one of our Repairs and Maintenance Advisors.
Repairs and Maintenance Advisor (x3)
Hours: 35 hours (full time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £30,886
Contract: Permanent
This is an exciting opportunity for an experienced Repairs and Maintenance Advisor who understands customer needs and has a positive customer output and able to work in our small, but supportive, Housing & Neighbourhoods Team working on all aspects of Repairs. It is an interesting and varied role for an engaging, solution-focused person, with a passion for providing an excellent customer outcome across ISHA’s portfolio and help keep our residents safe in their homes, and someone who wants to add value within an organisation.
You will bring your knowledge and experience by providing advice and support to various stake holders, staff and residents by keeping CRM up to date and be able to demonstrate excellent customer service is being provided. You should be a resilient, professionally curious person, who is enthusiastic about a career in the Social Housing.
You will work closely with the Repairs Manager to support with continuous improvement across all service areas, while helping to support and achieve our organisational objectives.
Some of the key responsibilities of the role include:
- Manage and respond to inbound calls
- Problem solving and working with other departments to obtain a resolution for the best customer outcome
- Listening carefully to customer’s requirements
- Ensure the highest standards of customer care at all times
- Share best practice knowledge with colleagues to promote continuous improvement
You
We are seeking a proactive and committed individual with strong interpersonal skills who can provide an efficient and customer-focused repairs service to residents, employees and senior leaders.
This is busy and varied role, so we’re looking for someone with excellent interpersonal skills, who can adapt to a fast-paced working environment while ensuring consistency, alongside considering and minimising risks, who will play an integral role in delivering our repairs service.
Working closely with our key internal and external stakeholders, you will continue to work in a way that has the customer’s needs at the forefront of everything that you do. Providing a first-class service is a high importance of ISHA. You will be required to multitask on a daily basis and have a real desire to make a difference.
You need to be flexible, proactive, and enthusiastic, and have excellent communication and influencing skills. A great sense of humour will serve you in good stead working in our busy, fast paced office.
Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.
Other information
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting, we want you on our team. Please do apply.
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Deadline: 09:00am 25 June 2024
Interview: Monday 1 July 2024 in person at 102 Blackstock road.
Interested?
If you would like to find out more, please click the apply button. You will be redirected to complete your application for this position.
Please note: We can only able to accept applications from candidates with eligibility to currently work in the UK.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions.
No agencies please.
ELMS consists of 4 supported houses, a small floating support service and a day programme for adults experiencing severe, enduring mental health problems. The service is commissioned to provide longer term placements, with varying lengths of stay. This role involves travelling between the houses and working some weekends.
About the role:
Project workers will work with clients at their own pace to develop their independent living skills as much as possible, manage their prescribed treatment, develop their living skills, develop & manage relationships and build social networks. Where possible you will assist them to access education, training or employment, by completing comprehensive needs and risk assessments with clients and identifying short-term objectives.
As a Project Worker you will take part in all aspects of the day to day running of the schemes, working as part of a shift from Monday to Sunday. You will be required to work with clients effectively; providing support via structured key working. You will also carry out assessments including risk assessments and goal setting via SHP support planning. All Support plans will aim to promote SHP’s values and practices.
You will be responsible for implementing holistic support strategies to address the emotional, practical and housing management needs of residents of the project. This includes assisting residents with maintaining their mental health, practical daily tasks and maintaining a safe, clean, living environment.
The role will form a pivotal position within the schemes as Project workers are the point of contact for daily events. This might include structured group work, you will also support the project leads with activities and support case-holders to carry out allocated tasks.
About you:
- A working knowledge of severe and enduring mental ill-health, and the interventions and effective approaches to supporting individuals experiencing such conditions.
- A Person-Centred support approach and the ability to create collaborative support plans, build rapport, and foster collaboration with residents.
- The ability to learn and apply the principles of planned support and goal setting.
- The ability to understand and apply the principles underlying a quality and customer focussed service and a willingness to work in a way that empowers our clients.
- Self-motivation and the ability to work under pressure and manage time effectively, prioritising different areas of work according to need.
- The ability to coach someone to undertake a range of practical tasks relating to living independently.
- The ability to engage and relate positively with people from a range of backgrounds and cultures.
- A willingness to work a rolling shift pattern on a rota, Monday to Sunday.
- The ability to use IT applications and basic keyboard skills, excellent levels of literacy and numeracy.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 23nrd June at Midnight
Interview Date: Week commencing 1st July
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
We're Coney, an award-winning arts and social change charity. We’re on a mission to spark change through the power of play.
We're looking for a highly organised, independent and practical individual to join our small team as General Manager. You’ll oversee our core operations, provide support across our innovative programme, and help us to develop longer-term sustainability.
The General Manager will keep core operations running smoothly – across HR, finance and communications – as well as developing the company’s systems and policies to adapt to current and future needs. You’ll also be a key pillar of Coney’s culture and internal communications, fostering a supportive and empowering environment so that staff and freelancers can thrive.
Responsibilities:
HR & Operations
● Manage Coney’s operations, resources and materials to ensure our activities and processes are high-quality, fit for purpose and well-managed.
● Support the Directors to engender positive staff relations and good communication throughout the company, those representing it and its networks.
● Oversee Coney’s remote-working and office systems, including IT systems, schedules and other resources, ensuring that they are fit for purpose and cost-effective.
● Manage Coney’s statutory obligations with Companies House, the Charities Commission and other bodies and regulatory authorities, with support from the Directors.
● Maintain regular communication with Coney’s Trustees, ensuring that Board meetings, minutes, reports and information are prepared effectively and on time.
Financial
● Manage Coney’s day-to-day financial systems, including making bank payments and managing invoices receivable, supported by the Marketing & Admin Officer.
● Reconcile Coney’s bank accounts and input all financial activity into Quickbooks (including income & expenditure, credit cards, expenses, invoices payable, payments received) against the correct budget lines.
● Run payroll (including sending payslips and other pay documents, scheduling salary payments and reporting to HMRC) and ensure pensions, PAYE taxes and National Insurance are calculated and paid on time.
● Create and submit quarterly VAT returns using Quickbooks
Stakeholder Management & Fundraising
● Work alongside the JCEOs to maintain high level contact and dialogue with Coney’s key stakeholders.
● Manage Coney’s Friends scheme and support effective communication with funders.
● Alongside the rest of the core team, identify opportunities for fundraising, commercial projects and consultancy, building relationships and contributing to funding proposals as required.
Marketing & Communications
● Support the Marketing & Admin Officer and Executive Programme Director / JCEO to prepare and execute a marketing and communications plan – strategically positioning Coney’s work across communities and sectors.
● Support the Marketing & Admin Officer to ensure regular communication with Coney networks (newsletters, social media and other relationships) and produce effective communication and ticketing systems for events and projects as required.
See attachment for further responsibilities
Terms and benefits:
- Days: 3 or 4 days per week, to be discussed with the candidate.
- Salary: £33,000 - £35,000 FTE, dependent on experience
- Location: Our office is currently a short walk from Aldgate East station, London. We are very open to discuss hybrid working models that work best for the candidate.
- Benefits: Generous annual leave and 'agreed absences' allowances.
For the full job description and responsibilities, please read the Recruitment Pack linked on our website. Apply by Sunday 23 June.
Coney is an acclaimed arts and social change charity. We’re on a mission to spark change through the power of play.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a motivated business manager who is committed to improving health outcomes for children and young people and reducing health inequalities. The successful candidate will provide exceptional organisational, financial, & business support to continue to grow the organisation.
SAPHNA is a professional organisation and charity established in 2006. We are the voice of school and public health nurses across the UK, and the Crown Dependencies. Our mission is to achieve equality and excellence in school nursing practice leading to improved health outcomes and reduce health inequalities for all school aged children, young people and their families and communities.
We strive to take forward the Public Health agenda by working in partnerships to influence health, care policy, and support the workforce, for the benefit of children and young people and the communities where they live and learn.
The initial contract is 12 months fixed term with a view to extension. There will be a 3 month probational period.
24 hours per week, £33,000-35,000 pa, pro rata and depending on experience. Pension included.
The role is home based with ability and willingness to travel across UK when required. Flexible working hours to be agreed and to meet the needs of the organisation. Holiday allowance is 25 days per annum pro rata plus bank holidays.
Main Responsiblities:
- Supporting the Professional Officer in managing finance, human resources, risk management, quality, operational change, board activities and business planning for the organisation.
- Providing programme management support for SAPHNA bidding, budget, invoicing, and contract management processes.
- To support the development and delivery of SAPHNA business planning and prioritisation, including horizon scanning and creating business cases and new opportunities for income generation.
- To support the Professional Officer in ensuring all the organisations charitable obligations are met.
- To support the Professional Officer and SAPHNA team as required in any other related work- streams.
- Line manage the administrator assistant and have organisation oversight and governance responsibilities of the office based processes.
The SAPHNA is an expanding and evolving organisation, as such the job description and person specification will be reviewed on an ongoing basis in accordance with the evolving needs of the wider team.
To achieve equality and excellence in school nursing practice leading to improve health outcomes & reduce health inequalities for school aged children
The client requests no contact from agencies or media sales.
The Royal Opera House continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. As a charity we could not plan for our next programme of artistic work, or our community and outreach projects, without the support of our philanthropists and members. As an organisation we are committed to ensuring that all philanthropists and members enjoy a rewarding relationship with the Royal Opera House.
The Development and Advocacy Department are looking for a Philanthropy Coordinator to join the team. This is a growth role which is testament to the dynamism in our philanthropic endeavours and the continued need to supplement our income through the relationships with our supporters. This is a pivotal role within the team, and you will be able to learn about the full range of activities undertaken by the Philanthropy Managers. You will have a varied workload including correspondence, meticulous diary management, planning for and issuing invitations to events, following up on arrangements and assisting at fundraising events. This is a fantastic opportunity for a skilled administrator who is looking to grow and develop their career in a sector leading Philanthropy Team.
This role will suit a candidate who is a strong team player, happy to pitch in and support with a variety of tasks as required. You will be able to work both independently and as part of the wider team, showing initiative but also taking direction. You will be a confident communicator who can deal with people at all levels.
Please note, this role may be known in other organisations as: Fundraising, Development, Supporter Administrator/Coordinator.
A full job description and ROH information pack is attached below.
Closing date for applications: 8am, Thursday 27th June 2024
First stage online interviews will be held w/c 1st July 2024
Applicants must have work authorisation for the UK.
The client requests no contact from agencies or media sales.
Are you passionate about making a meaningful impact in the lives of young adults facing homelessness? Join our dynamic team as a Deputy Manager - Acasa in Depaul UK, where you will play a vital role in supporting and empowering individuals on their journey towards independence.
About Us:
Depaul UK is UK largest youth homelessness charity dedicated to providing support and opportunities for young adults experiencing homelessness. We believe in creating a positive and empowering environment that fosters resilience and growth. Click the link for more information -
Role Overview:
Due to high number of non-UK nationals sleeping rough in London, there has been a need for a supported reconnection and resettlement service for Romanian nationals, with a focus on working with Roma people. On this basis, the Acasa Service was created to fill this gap. It is a voluntary reconnection service that assists people to reconnect to Romania, where clients have support finding employment, accommodation and accessing welfare services.
We are searching for a suitable Romanian speaking candidate to fill the role of Deputy Manager in our London office. The appointed candidate will join our team of professionals on a full-time (37.5 hours a week), 6 month fixed term contract with possibility of extension.
As the appointed personnel, you will work with Westminster Rough Sleeping services to identify clients who wish to return and are suitable to be referred into the service. You will also assess referrals to ensure prospective clients meet Acasa eligibility criteria, then help them to prepare to reconnect.
Key Responsibilities:
- Ensure that Acasa delivers excellent performance and a high quality service with measurable positive impact
- Work with Depaul colleagues to continuously develop the service, including drafting reports and presentations on the service
- Create relationships with and work closely with local authority partners, as well as build relationships with colleagues in central and regional government, as well as organisations in Romania
- Respond promptly to referrals, undertake in-depth assessments to assess suitability for the service and to inform support planning.
- Enable clients to access support from a range of statutory and non-statutory agencies while they are in the UK
- Compile and present monitoring reports for funders
Kindly see attached job description for more information about this job opportunity.
What We Are Looking For – Person Specification:
- Fluent Romanian speaker
- An understanding of the particular challenges and discrimination faced by Roma people
- Experience of working and building trust with homeless or vulnerable people
- Experience of taking responsibility for operating safeguarding requirements and procedures
- Experience of working creatively to tailor services to individuals
- Knowledge of the immigration and housing issues faced by non-UK nationals sleeping rough
- Ability to write, implement and evaluate risk assessments, support plans and reports
Note:
Applications submitted without a supporting statement and/or after the closing date and time stated will not be put forward for shortlisting. In addition, an enhanced DBS disclosure will be required for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients.
Applications:
Please apply via the Depaul website only by Sunday 30th June 2024 at 23:59, unless you have specific requirements for an alternative application submission. If you do, please contact the Recruitment team on .
We kindly request no contact from unsolicited recruitment or media agencies.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together, and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Crisis House Coordinator
Reference: 217
Responsible to: Crisis Centre Team Leader
Based: Hemel Hempstead Crisis House
Salary: £24,928 - £27,250 per annum, FTE
Contract: Permanent
Hours: Part-time or Full time available (22.5; 30; 37.5 hours)
+ We are also seeking a Night Coordinator working 3 Night Shifts 3 out of 7
About the Service
The Crisis Centre and rest of Nightlight Services (Café’s, Helpline, Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.
As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.
About the Role
This role is managing a shift, delivering emotional support within a 24/7 four bed crisis house.
Alongside other Crisis Centre Coordinators, to be a key member of the Crisis Centre team, providing effective operational leadership delivering the Nightlight Mental Health Crisis Centre Service. You will be ensuring the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the provision. You will provide management support to Crisis Centre Mental Health Support Workers and support the Crisis Centre Team Leader in ensuring practice within the service is safe, effective and person centred.
Key Responsibilities
- Providing emotional support and developing, alongside service users, flexible and realistic crisis support/person-centred plans within agreed guidelines with support from the leadership team (including assessments of need, risk, crisis support plans and review forms) in person or via telephone.
- Draw upon own lived experience as appropriate to inform the delivery of person centred support.
- Providing immediate advice and information to clients to support with crisis presentations.
- Liaise with Nightlight management and external services e.g. police, ambulance service, Crisis Resolution Home Treatment Team, Single Point of Access, Safeguarding Out of Hours Service, Mental Health Liaison Teams, Adult Community Mental Health Services etc. as needed in terms of accepting referrals and proactively recognising the indicators of deteriorating mental health and facilitating appropriate support.
- Complete appropriate signposting/onward referrals to both internal and external services in accordance with identified needs and risks.
- Ensuring record keeping is maintained to the required standards at all times and contributing to service monitoring requirements.
- Arranging transport for service users to facilitate access to services as needed.
- You will line manage a number of Crisis Centre Mental Health Support Workers and be part of the operational management for the Nightlight Crisis Centre.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date for receipt of applications is 7th July 2024
Interviews shall take place week commencing 15th July 2024
Please note: We reserve the right to close the advertisement once sufficient applications are received so would encourage early applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fourth Monkey is seeking a dedicated and enthusiastic individual to join our team as a full-time Admissions & Academic Services Officer. This role plays a crucial part in our student journey, focusing on direct and UCAS application processes; liaising with our validating partner, Falmouth University; onboarding students; organising induction; and providing admissions reports to senior management.
The Admissions & Academic Services Officer will also work closely with our Participation team to track applications from our FE Progression Partners. This role also provides support to the training team with academic service administration for our CertHE one-year foundation course.
The ideal candidate will have excellent communication, administrative and organisational skills. An interest in performing arts is beneficial.
This role is about supporting student success.
The client requests no contact from agencies or media sales.
Home-Start is committed to promoting the welfare of families with young children to ensure that they have the best start in life. We are seeking a Volunteer Manager to recruit and develop a diverse team of volunteers, to support our work with families in Barnet, Brent and Harrow. This is a challenging role as the sector has seen a real decline in volunteering in recent years, so we're looking for an innovative, forward thinking change-maker who is ready to test new approaches.
Additionally, the Volunteer Manager will be a creative communicator, with the ability to build supportive relationships with a very large and diverse group of volunteers. The postholder will ensure that volunteers receive training, development and supervision to support the families we work with, and that high standards of practice are maintained. They will promote initiatives to increase the retention of existing volunteers and ensure that they are recognised and rewarded for their work.They will also promote Home-Start in each of the boroughs where we work, seeking opportunities for recruitment within local communities.
The work requires a combination of field-based community engagement and training in Barnet, Brent and Harrow and regular days in the office which is in Finchley, Barnet.
The client requests no contact from agencies or media sales.