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The Youth Endowment Fund  

Programme Delivery Manager - Change Team 

 
Reports to: Senior Grants and Commissioning Manager 

Salary: £42,000 

Location: Central London or Hybrid 

Contract: 2-year fixed term – potential to extend 

Closing date: 9 am, Tuesday 14th July 

Interview dates: 28th and 29th July 

About the Youth Endowment Fund 

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice. 

In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them. 

The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children and young people becoming involved in violence. We do this by funding great initiatives, finding what works and working for change - scaling and spreading the practices that make a difference. 

One of the most important things we do is turn evidence into action through our change programmes, working directly with schools, local leaders and services to change practice and prevent violence. To deliver these programmes well, we need clear plans, smooth commissioning and procurement processes, accurate data and strong coordination across teams and partners.

The Programme Delivery Manager role is critical to making that happen, and it has two distinct elements: 

Programme management for two Change programmes: You’ll be the hands-on programme lead for two of our main change programmes. You’ll work closely with the Change delivery team to put clear, aligned plans in place and then brilliantly manage those plans day to day, making sure everyone knows what’s expected of them and by when. 

Commissioning and procurement support for the whole Change team: You’ll also be the go-to source of guidance and advice for Change colleagues who are procuring or commissioning other activity. You’ll help the team navigate processes correctly, ensuring commissioning is captured and maintained accurately in Salesforce and keep our ways of working consistent across the team. By keeping us organised and on track, you’ll help us maximise the impact of every pound we invest. 

Key responsibilities 

Your role has these two distinct but complementary elements. The first is hands-on programme management for two of our main Change programmes. The second is acting as a source of guidance, advice and practical support on commissioning and procurement for the wider Change team. Together, these responsibilities are essential to keeping our programmes on track and our commissioning processes running smoothly and consistently. A detailed list of your key responsibilities is given below: 

1: Hands-on programme management for two Change programmes 

• Lead programme planning and coordination: 

• Work with the delivery team to make sure we have clear, aligned programme plans in place, with timelines, milestones and owners for every workstream. 

• Brilliantly manage those plans day to day, making sure everyone knows what’s expected of them and by when, and that the team stays on track across multiple demanding workstreams. 

• Track dependencies and progress, flag risks to delivery early and coordinate solutions before issues become blockers. 

2: Guidance, advice and practical support on commissioning and procurement for the Change team  

• Manage contracts and commissioning for delivery partners 

• Draft, prepare and execute agreements and subsequent variations with delivery partners and commissioned providers, using Adobe e-Sign where required. 

• Accurately input and maintain all programme data in Salesforce, including deliverables, financial commitments, payment schedules and supporting documents. 

• Ensure timely reporting and compliance with contractual requirements. 

• Resolve payment queries and discrepancies quickly, chasing outstanding invoices and reports where needed, and conduct regular data accuracy spot checks in Salesforce. 

• Support process improvements and ways of working 

• Work with the Senior Grants and Commissioning Manager to keep the team’s commissioning and procurement processes consistent with YEF-wide ways of working. 

• Develop and maintain simple, effective tools for planning, tracking and reporting, building on the systems we already use (including Salesforce). 

• Identify and suggest process enhancements to drive efficiency and consistency across our programme and commissioning operations. 

• Enable effective communication and reporting 

• Serve as the central point of contact for programme delivery, commissioning and procurement requests across the team, ensuring streamlined processes and avoiding duplication. 

• Provide timely responses and clear communication to internal teams and external partners to keep everything moving. 

• Keep senior leadership informed with forward plans, dashboards and progress updates to support better strategic decisions. 

About you 

You’re this sort of person: 

• You’re highly organised and detail-oriented: You can manage multiple workstreams, plans and deadlines without losing sight of accuracy. You take pride in keeping programmes, systems and processes running smoothly. 

• You’re confident with systems and data: You’ve worked with CRM, project management or grant management platforms (ideally Salesforce) and understand the importance of data integrity. You’re comfortable creating, updating and checking records to ensure everything is correct. 

• You like getting things done: You’ve got a track record of making things happen and ensuring tasks are completed on time. You’re reliable and take ownership of your responsibilities. 

• You’re proactive and solution-focused: When something doesn’t match up, like a milestone, payment request or contract detail, you don’t just flag it, you work to resolve it quickly and effectively. 

• You’re brilliant at improving and organising things: You enjoy finding ways to make processes better and more efficient. You’re good at understanding how things work and making them work even better. 

• You’re a great communicator: You build strong relationships with colleagues and external stakeholders providing clear guidance and timely responses. People trust you to keep things moving. 

• You thrive in a support role: You like being the person who makes things happen behind the scenes. You’re motivated by helping teams work efficiently and keeping complex programmes on track. 

• You learn fast and adapt easily: You’re comfortable picking up new systems, processes and ways of working. You’re curious and always looking for ways to improve how things are done. 

• You care about impact and inclusion: You want your work to make a difference in the community and are committed to equality, diversity and inclusion in everything you do. 

While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of youth violence. 

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. 

Hybrid Working Details     

The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.      

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.  

To apply 

To apply, please send a CV and cover letter, and complete the monitoring form click on "Apply for this" button by 9am Tuesday, 14th July 2026. 

You’ll be required to provide proof of your eligibility to work in the UK. 

Interviews will take place in the week commencing: 27th July 2026. 

Benefits Include  

• £1,000 professional development budget annually  

• 28 days holiday plus Bank Holidays   

• Four half days for volunteering activities   

• Employee Assistance Programme – 24hr phone line for free confidential support • Volunteering days - 4 half days per year   

• Death in service - 4 times annual salary   

• Flexible hours. Core office hours 10am – 4pm   

• Financial support including travel and hardship loans   

• Employer contributed pension of 5%  

Personal Data 

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area. 
 

The Youth Endowment Fund

Senior Research Manager (SRM)- Youth Justice

Reports to: Head of Guidance and Policy 

Salary: £54,320 

Contract: 13-month maternity cover (fixed term contract) 

Location: Central London, hybrid* (see p.6) 

Closing date for applications: 9pm Monday 6th July 

  Interview dates: 22nd and 23rd July

About the Youth Endowment Fund 

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice. 

Violence continues to shape the lives of too many teenage children. In the past year, nearly one in five said they had been a victim, one in eight admitted to carrying out violence themselves, and half told us they had witnessed violence being committed against someone else. This violence takes many forms— from physical and sexual assault to robbery and threats with weapons. And the consequences are often severe. Nearly three in ten victims, equivalent to 5% of all teenage children in England and Wales, needed medical treatment from a doctor or a hospital. 

At the Youth Endowment Fund, we work to prevent this violence. To do this, we aim to build the evidence base on what works, and then use this to change policy and practice.

In the first instance, this means producing strong, relevant evidence through research, data analysis and insights into young people’s lives. But evidence on its own isn’t enough. We must use this evidence to promote real change in day-to-day practice and ambitious system reform to better protect children.

About the role  

This role is a hugely exciting opportunity to change practice and policy in the Youth Justice sector. Using the vast body of evidence YEF has compiled (including four new research projects that are currently underway), the Senior Research Manager (SRM) for Youth Justice will spend the year writing two reports: 

1. A Practice Guidance Report (publishing in May 2027). 
2. A System Guidance Report (publishing in September 2027). 

Practice Guidance Report 

The Practice Guidance Report will provide 5-8 evidence-based recommendations on how individual Youth Justice Services can prevent children’s involvement in violence. It will be similar in style and approach to previous YEF Practice Guidance in other sectors (such as the education practice guidance, and youth sector practice guidance report). It will likely recommend a range of evidence-based strategies including:

• The importance of commissioning evidence-based interventions (detailed in the YEF Toolkit). 

• How to meet the health needs of children in the Youth Justice System. 

• How to respond to serious violence and weapons carrying. 

• How to support the sentencing process. 

• How to support children in and after custody.

• How to ensure effective diversion takes place. 

The SRM for Youth Justice will lead the development and writing of these recommendations.

System Guidance Report 

Targeted at policy makers and system leaders (including national government and the inspectorate) this guidance report will make 5-8 policy recommendations on how the Youth Justice sector can be reformed to better protect children from involvement in violence. While the practice guidance will focus on day-to-day changes that Youth Justice services can make, the system guidance will focus on how the system itself should be changed to make it easier for Youth Justice services to do ‘what works’. It will be similar in style to the education system guidance. It will likely recommend a range of evidence-based reforms, including: 

• How to use funding, training and inspection to improve the provision of evidence-based interventions in the Youth Justice System.

• How to ensure that other agencies and sectors (such as health and education) effectively collaborate with Youth Justice Services. 

• How to improve responses to the most vulnerable children and young people, and how to improve sentencing, custody and resettlement.

The SRM for Youth Justice will also lead the development and writing of these recommendations. 

Both guidance reports will include as a priority recommendations that will reduce the racial disproportionality currently evident in the Youth Justice System, and you will work closely with a Race Equity Advisor who will play a vital role as a critical friend.

You will also be supported by a brilliant internal YEF Youth Justice Change Team (former Youth Justice practitioners who work within YEF to change practice and policy across the sector), in addition to external expert input from the leading sector experts. This will include liaising closely with the Ministry of Justice in producing both reports. You will also be able to draw from the practice and system guidance reports that YEF has already produced on diversion.

This role is a unique opportunity to change the Youth Justice System and YEF will invest significant resource in making the recommendations that you write happen. For instance, we published our Education System Guidance Report in May 2025. Three of the eight recommendations included in it have already been enacted. We intend to push for practice and system change at pace and will use the work you produce to do so.

The Senior Research Manager will be part of YEF’s Research team. The Research team is at the heart of our efforts to learn what works and put it into practice. We do this by developing the YEF’s funding strategy and creating free, highly accessible research summaries and actionable recommendations for policy makers, commissioners and practitioners. We’re a high-performing team which values intellectual rigour and getting to the truth, compassion for children, ambition about what we can achieve and humility about what we know. We love to discuss the latest developments in research methods, but we’re not just interested in research for its own sake. We want research to lead to actual changes in outcomes for children. 

Key responsibilities 

You’ll... 

• Write a practice guidance report for the Youth Justice Sector. This will use the best available evidence (including a range of research that YEF has funded, commissioned, and synthesised) to provide evidence-based recommendations to Youth Justice Services on how to prevent children’s involvement in violence. You will work closely with the internal YEF Youth Justice Change Team, an external expert panel and the Ministry of Justice to produce high quality guidance.

• Write a system guidance report for the Youth Justice Sector. This will use the best available evidence (including a range of research that YEF has funded, commissioned, and synthesised) to provide evidence-based recommendations to Youth Justice policy makers and system leaders on how the sector can best protect children from involvement in violence.You will work closely with the internal YEF Youth Justice Change Team, an external expert panel and the Ministry of Justice to produce high quality guidance.

• Become the YEF’s expert on Youth Justice. You’ll make sure we understand the key issues, stay on top of the latest research and are connected to the right people. 

• Read, comment on, and support the publication of four research projects focused on the Youth Justice system concluding in late 2026.These projects, which are currently underway, are reviews of current practice that focus on: Youth Justice responses to serious violence, VAWG and weapons; a review of how community sentences and court orders are used for children involved in violence; a review of custody aftercare and resettlement programmes for children and young adults; and a review of whether the youth justice system is currently meeting the health needs of children within it. Alongside YEF’s existing research (particularly the YEF Toolkit), these reviews will support the development of guidance.

• Develop great relationships with experts and represent YEF in external meetings and events. You’ll promote evidence-based policy and practice by speaking at conferences and events. 

• Work with our Change Team to produce resources and accessible summaries for Youth Justice colleagues on the evidence. This will also include supporting the Youth Justice change team in producing a self-assessment tool based on your practice guidance report.

About you 

You are this sort of person: 

• You want to play a significant part in reducing the level of violence affecting children and young people. You care about having an impact. This might mean you’ve worked directly with young people at risk of becoming involved in crime, for organisations that fund or deliver relevant programmes, or have conducted research on this topic. 

• You share our belief that an evidence-based approach is our best hope of 

preventing violence. You’re fascinated by research, but you’re not just interested in research for its own sake. You want to achieve actual changes in outcomes for children. 

• You know a lot about Youth Justice. You know the key ideas and debates, recent policy developments and key people. You’re comfortable talking about Youth Justice with experts. There are many ways to acquire this knowledge. You might have worked in Youth Justice, in associated organisations, or learnt about it during a degree. 

• You take ownership of your work. You demonstrate ownership and agency and can take the leading role on a project. You can take broad objectives and deliver a concrete workplan to make them happen.

• You’re a confident reader of research and have strong critical appraisal skills. You know when research can be trusted and when it can’t and can confidently articulate your views on the strength of research. You might have gained this expertise through your academic studies, research or professional experience. 

• You have at least three years’ experience working in a role that required you to think about research. This could include a range of roles in policy, academia, funding or practice. 

• You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex research findings into plain writing that everyone can understand. 

• You have excellent project and time management skills. You can work independently, quickly and to a high standard.

• You are good with people. You’re comfortable working with a wide range of people, including senior academics and other research experts, children and their families, practitioners and policy makers. You’re able to provide constructive challenge when required. You care more that good things happen than who gets the credit. You support your colleagues to produce excellent work. 

• You learn fast but remain humble. You like learning. You’re very good at synthesising information. You know how much you don't know and that you can always learn more. 

• You’re committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.

While it’s not a criterion, we’re especially interested to hear from applicants 

who have lived experience of youth violence. 

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or socio-economic background. 

Additional benefits include 

£1,000 professional development budget annually, 28 days annual leave plus Bank Holidays, four half days for volunteering activities. 

Hybrid working details 

The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.

To apply: 

To apply, please send a CV, cover letter and the monitoring form via our application page by 9:00 pm Monday 6th July.  

When applying for this role, ensure you complete our Monitoring Form and attach your CV. Additionally, please submit a supporting statement that answers the following questions. Your response to each question should be no longer than 400 words: 

1. Why do you want the job? 
2. Can you give an example where you’ve had to summarise evidence on a specific topic that was highly contested? How did you manage the process and communicate the result? 
3. Please provide an overview of your experience in relation to Youth Justice and explain why this experience makes you a good fit for this role. 

You will also be required to provide proof of your eligibility to work in the UK. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage. 

Interview process 

Interviews will take place on 22nd and 23rd of July.  

There will be a task to prepare for in advance. 

Personal data 

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area. 

People Advisor

Location: Bristol with hybrid working (40% office based)

Salary: £36,500 to £38,000 per annum FTE

Type: Part time (28 hours per week, O.8 FTE) or Full-time (35 hours per week) Mon-Fri

Contract: Permanent

About  our  Organisation  

The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of human health, the environment and animal welfare. That’s because we cannot tackle these issues in isolation.   

We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it’s needed the most.  

About the Opportunity

This is an exciting opportunity to join a supportive and collaborative team, develop your career, and contribute to a purpose-driven organisation working to transform the way we eat, farm and care for our natural world.
In this newly created People Advisor role, you will support approximately 180 colleagues across a diverse range of specialist teams within Soil Association Charity, Land Trust and Exchange. Working closely with managers and colleagues, you will play a key role in delivering a proactive, people-centred HR service. Key responsibilities include:
•  Acting as a trusted advisor, providing day-to-day operational HR guidance and support to managers and colleagues
•  Supporting the full employee lifecycle, ensuring people processes are efficient, compliant and aligned with our values of being grounded, inclusive and nourishing
•  Advising and coaching managers on employee relations matters, including absence, performance and wellbeing
•  Contributing to HR projects and initiatives that enhance employee experience, organisational effectiveness and culture
•  Helping to improve HR processes, systems and ways of working, using people data and insights to support decision-making and continuous improvement
•  Working collaboratively with Finance, IT and the wider People team to ensure our practices support colleagues and the delivery of organisational goals

This is an excellent opportunity to broaden your HR experience across a varied and rewarding remit within a values-led organisation. 

About You  

We are looking for a personable, approachable, adaptable and pragmatic HR professional who will bring:
•  Broad HR generalist experience across the full employee life cycle
•  Experience of managing and advising on a broad range of employee relations cases
•  Well-developed coaching skills, with the ability to build managers’ confidence and capability by providing supportive, practical guidance on people matters
•  Strong knowledge of UK employment law and its practical application
•  Excellent communications and interpersonal skills with the ability to build effective working relationships and collaborate at all levels
•  Strong organisational skills with the ability to manage multiple priorities and meet deadlines
•  Good working knowledge of HR systems and Microsoft Office application

A CIPD Level 5 qualification is desirable; however we welcome applications from candidates who have developed equivalent knowledge and expertise through relevant experience.  Experience working in either the charity or commercial sectors is valuable and experience across both sectors would be advantageous.

Our Benefits 

We offer a range of financial and lifestyle benefits to all our employees, including:   

• 27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time)  

• Pension scheme with ethical investment options and employer contribution increasing with length of service  

• Free membership of the Soil Association and discounts on organic produce  

• Volunteer days to give back to the local community or support green initiatives  

• Family friendly policies and flexible working   

• Cycle to work scheme  

• Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce  

Director of Operations – Finance & Support Services
Dartington (& Torquay as required)
Working Hours: 37.5 hours per week, 52 weeks per year, ideally Monday-Friday 08.30-16.30
Salary: £51,663.00 - £59,597.00 per annum (DOE)

Are you a skilled operations professional with a background in finance?

We have a brand-new opportunity at Lifeworks Charity, for a Director of Operations (Finance & Support Services) to play a crucial role in our Central Support team. You will drive the sustainable growth and operational efficiency of the charity, directly contributing to our charitable impact.

You'll blend your financial expertise with your keen eye for operational oversight in this hybrid role, ensuring our resources are managed effectively to benefit the young people and families we support.

Who we are:

Since 1996, we've been empowering people with learning disabilities in Devon to achieve their dreams and build fulfilling lives. Our core values of kindness, respect, and positivity guide everything we do.

What you’ll do:

Finance

- Manage and maintain all financial aspects of the charity, including (but not limited to), budgeting, forecasting, reporting, ledgers, balance sheets, bank reconciliations, debtor accounts, cash flow management, insurances, property and procurement.
- Take a lead on the development of financial and fundraising processes and strategies.
- Manage and be the main point of contact for all aspects of ESFA and DfE funding compliance and reporting.
- Lead a small team to deliver outstanding support to the charity and act as a key financial advisor to managers across the organisation.
- Produce clear and concise monthly management accounts and provide financial insights to senior managers and the Board of Trustees.
- Working closely with external auditors, prepare and oversee our year end accounts.

Operations

- Ensure that charity governance and compliance is upheld, by contributing to record maintenance, managing registers and supporting with reviews of policies and procedures.
- Work with our external IT partners to manage our technology. You will make sure that the correct infrastructure, systems and processes are in the right place at the right time.
- Lead on IT security for the charity, implementing regular reviews to monitor compliance.
- Act as the Data Controller and manage all areas of data protection regulations, always prioritising data security.
- Develop and review charity policies as necessary, ensuring they align with best practices and legal requirements.
- Ensure compliance of Health and Safety policies, liaising with external advisors to maintain safety within the workplace.

Last but not least, we are looking for someone that is an advocate for people with learning disabilities and shares our common goal of making sure the people we support achieve their best lives with us. You may not be involved in the day-to-day work with our service users, but the work you will do is vital to the success of our charity.

What we're looking for:

You'll be a motivated and experienced professional who is passionate about making a difference. You should be:

- ACCA/CIMA/ACA part-qualified with significant experience (or fully qualified is a bonus!).
- A proven leader with the ability to inspire and develop a team.
- An expert in financial management, from budgeting to reporting.
- An excellent communicator who can clearly explain complex financial information to all audiences.
- Experienced in managing a broad portfolio, ideally including Health and Safety, IT, or facilities.
- Knowledgeable about governance frameworks and risk management.

If you are a strategic thinker with a hands-on approach and a desire to contribute to a vital cause, we would love to hear from you.

We're passionate about supporting our staff just as much as we are about supporting our service users. When you join our team, you can expect:

- An hourly rate above the Real Living Wage
- A holiday entitlement of 33 days’ holiday (inclusive of bank holidays)
- A fully funded DBS check and update service to ensure a smooth onboarding process
- Access to valuable resources including an employee assistance program to support your mental and emotional health

Building a diverse and safe team:

At Lifeworks, we're committed to fostering a workplace that reflects the diversity of our community. As a Disability Confident Employer, we actively encourage applications from individuals with disabilities who meet the job criteria, and we guarantee qualified candidates with disabilities an interview.

Lifeworks is committed to safeguarding and promoting the welfare of children, young people and adults at risk. To achieve this commitment, we will ensure the continuous development, improvement and review of robust safeguarding processes and procedures that continuously promote a culture of vigilance in respect of safeguarding within our organisation. All staff undergo Safer Recruitment checks which include pre-employment checks, reference checks, and a DBS check with Barred List checks (where applicable).

Early applications encouraged!

This vacancy is scheduled to close on the 19th of July, but may close earlier if suitable candidates are identified. So, to ensure your application is considered, ensure you apply early!

The interview format will consist of 3 parts; a formal interview assessment, a short presentation and a Q&A with staff members. If you are selected for interview, further details will be shared ahead of the above date.

Apply today and tell us why you'd be a great fit for our team.

Please note that this role was previously advertised as Operations Manager. We ask that previous applicants of this role need not reapply.

We’d appreciate no contact from agencies regarding this role. We are only accepting direct applications.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Directorate background

The Advice Services directorate at Toynbee Hall is central to our commitment to address and alleviate poverty in London and beyond. Specialising in debt, welfare benefits, legal support, and generalist advice, our directorate has proven instrumental in significantly enhancing the financial wellbeing of those we serve. Last year alone, our efforts helped individuals and families to be over £23 million better off, showcasing the direct impact of our work.

Job purpose

The Director of Advice Services provides strategic leadership for Toynbee Hall’s Advice Services Directorate, ensuring the delivery of high-quality, accessible and impactful services that support people experiencing poverty, financial hardship, social exclusion and inequality.

Scope of role

The Interim Director of Advice Services is responsible for the strategic and operational leadership of all Advice Services delivered by Toynbee Hall.

This includes direct delivery services, partnership programmes, grant-funded projects and commissioned contracts delivered across community, healthcare and criminal justice settings.

The postholder will oversee a complex portfolio that includes:

• Debt advice and financial wellbeing services
• Welfare benefits and generalist advice services
• Legal advice services including employment and housing
• Welfare benefits services for customers with cancer
• Ministry of Justice-funded prison-based advice services
• Future commissioned, grant-funded and partnership programmes

Key Responsibilities

Strategic Leadership

• Lead the strategic direction and development of the Advice Services Directorate.
• Contribute to organisational strategy and planning as a member of the Senior Management Team.
• Ensure services align with Toynbee Hall’s mission, strategic objectives and organisational priorities.

Financial Planning and Performance

• Work with Finance colleagues to develop budgets, forecasts and financial plans across the Directorate.
• Ensure services operate within agreed budgets and deliver value for money.
• Monitor financial performance across contracts, grants and programmes, identifying risks and opportunities.

Business Development and Growth

• Lead the development and delivery of the Directorate’s growth strategy.
• Identify new funding, commissioning and partnership opportunities.
• Lead the development of bids, tenders and funding proposals.

Contract and Partnership Management

• Provide strategic oversight of all contracts, grants and service agreements.
• Lead negotiations with commissioners, funders and delivery partners.
• Ensure effective contract management processes are embedded across the Directorate.

Service Portfolio Leadership

• Provide strategic oversight across all advice services including debt, welfare benefits, generalist advice, legal advice, Macmillan services and prison-based advice programmes.
• Ensure services are integrated where appropriate and provide a seamless client journey.
• Drive innovation and continuous improvement across all service areas.

Person Specification

Essential Criteria:

• Experience of leading large-scale advice, support, health, justice or community services and projects.
• Proven experience of business development, income generation and securing funding or contracts
• Experience of leading complex partnerships / multi-agency programmes.
• Experience of negotiating and managing significant contracts, grants and service agreements.
• Strong understanding of service quality, governance, compliance and risk management.
• Experience of budget management, financial planning and working with finance colleagues to support effective financial oversight.
• Ability to build relationships and influence at senior level with funders, commissioners, regulators and strategic partners.

Desirable Criteria:

• Experience of working within or alongside the Money and Pensions Service (MaPS)
• Experience leading within a senior Advice Services Directorate
• Experience in developing or delivering advisor training and technical supervision.
• Understanding of criminal justice or mental-health service environments.

Our Benefits

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays)
• After 2 years: +3 extra days of leave
• After 3 years: +1 additional day
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan to cover your healthcare needs specified in the Policy
• Perk Box
• Life Insurance

Please refer to the attached job description for more details.

Community Fundraising Assistant - North 

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.​

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - North, to join our Community and Digital Fundraising team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Are you able to provide friendly and professional support to fundraisers and supporters?   
• Do you have experience in supporting events or community activities?
• Do you live in either Scotland, North East England, North West England or the East Midlands? 

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Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.​​​

If you have the skills and ambition that we are looking for we are excited to receive your application.  We are really looking forward to welcoming a new member to our team!​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

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We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

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