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Top job
Kensington and Chelsea Citizens Advice, London (Hybrid)
£40,000 per year
Keep the wheels of a vibrant, dynamic Citizens Advice spinning in our varied Operations Manager role.
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Page 2 of 16
London, Greater London (Hybrid)
£40,000 per year
Full-time
Permanent
Job description

This exciting new role is perfect for a candidate who is ready to make the role their own, and a self-starter keen to make an immediate impact, through a combination of:

  • Supporting the expansion and transformation of our client advice services by ensuring operational service procedures are established, embedded and monitored.
  • Exploring, implementing and enabling office and hybrid-working modernisations, including supporting senior members of the operational team to implement business innovations around hybrid-working software, HR systems, and integration of technology (possibly including AI) into our work.
  • Alleviating administrative burdens so far as possible on our team delivering advice to clients, helping us to make an even greater impact on our community.
  • Contributing to the design and development of robust policies that relate to office and outreach coordination, HR support and budgeting.
  • Supporting our supervisory team in their management of people and relevant office administration duties.
  • Maintaining and developing office resources, including our office manual, IT equipment, and shared online and offline documents.
  • Supporting the trustee board and senior members of the leadership team in the delivery of their strategic goals and day-to-day administration.
Application resources
Posted by
Kensington and Chelsea Citizens Advice View profile Organisation type Registered Charity Company size 21 - 50
Posted on: Monday, 28 April 2025
Closing date: 14 May 2025 at 12:00
Tags: Administration, Human Resources, IT, Operations, Business Intelligence, Data Protection, Facilities, Health and Safety, Logistics, Office Management

The client requests no contact from agencies or media sales.