Human Resources Jobs in London, Greater London
We are looking for a dynamic and collaborative Membership Operations Team Leader who is passionate about membership operations and looking for a rewarding supervisory opportunity.
The Royal College of Radiologists (RCR) is a membership organisation dedicated to supporting our members to improve the standard of medical practice across the fields of radiology and oncology. Members are the lifeblood of the RCR and we’re seeking a Membership Operations Team Leader that will ensure member’s interactions with us are seamless, easy and professional.
As the team lead you play a critical role in supporting the high-performing Operations team through day-to-day supervision to meet service-level agreements and deadlines. You’ll ensure the smooth functioning of our membership processes, act as the first point of contact for queries from the team and provide an excellent service to our members, doing your part to contribute to the overall success of the RCR.
If you are a team player with solid supervisory skills who is results driven, proactive and inspired by the mission of the RCR this could be the role for you.
What you’ll do:
- Coordinate and deliver the members’ annual renewal processes and manage communications channels and copy.
- Manage the member life cycle and regularly review operational processes, policies and practices, with oversight from the Membership Operations Manager.
- Supervise the Operations Team in line with goals and objectives agreed by the Operations Manager, providing motivation, coaching and direction on a day-to-day basis.
- Be the point of contact to assist and support members of the Operations Team in relation to member escalations and queries.
- Work closely with the Operations Manager to manage and plan current and future workload to ensure the team meets deadlines, provides an exceptional service and reaches service level agreements (SLAs).
- Develop comprehensive and presentable reports to support data-led decision making, renewals tracking, KPI targets or to provide insights.
- Management of budget lines assigned to operational activities to ensure favourable terms are achieved.
What you’ll need:
- Knowledge of membership systems and procedures.
- Experience of managing a high degree of administration processes efficiently.
- Knowledge and experience of using a database and managing data quality.
- Experience in prioritising, planning and managing various different tasks/workloads in order to achieve personal and team targets.
- Demonstratable experience of supervising a team to work effectively and consistently to achieve departmental and individual targets.
- Strong interpersonal and customer service skills.
- Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
If this sounds like the opportunity for you please find out more about the Membership Operations Team Leader role , the RCR and instructions on how to apply in the candidate pack.
The client requests no contact from agencies or media sales.
Health and healthcare policy are complex matters which are constantly evolving. With so many cross-specialty issues affecting the whole of the medical profession, it is the Academy’s role to ensure a united voice is heard by policy makers and key decision makers. We are seeking a project manager to join our friendly, diverse and talented team working at the heart of national healthcare policy. The National Clinical Assurance Group provides independent advice and assurance to NHSE on developments around the clinical content used for NHS pathways, ensuring that patients receive the best care for their condition. As project manager, you will lead the project to ensure that NHS pathways are independently assured by clinicians who are leaders in their field.
The client requests no contact from agencies or media sales.
The Upper Norwood Library Hub (UNLH) provides lifelong learning & opportunity for local communities & design inclusive spaces for learning, wellbeing & the arts that support local communities & protect & sustain libraries. UNLH sits on the cusp of 5 London Boroughs (Croydon, Lambeth, Bromley, Southwark & Lewisham). Our professional library service is delivered by Lambeth Council, co-funded by Croydon Council; working in close partnership with the library & Council teams. We work in close partnership with library services, statutory & voluntary sector partners, connecting us to multiple communities & deeply rooting us into the heart of South London. Our library hub operates a co-created community programme focusing on sharing & learning, health & wellbeing, venue & performance & outreach activities. We promote equality through information, education, wellbeing & creative programmes that create open access & widen participation. UNLH is managed by the Upper Norwood Library Trust (UNLT - an independent charity), formed in 2012 by local residents & a strategic priority is that we are ‘of’ our community not ‘for’ our community to ensure resident voice is central within the organisation.
We are seeking and experienced administrator to join our team. You will be responsible for the range of administrative tasks across the charity - facilities, visitor support, projects, HR & finance.
Our successful candidate will have excellent planning and organisational skills. They will demonstrate meticulous attention to detail, and be highly efficient as well as very flexible.
We’re seeking someone who is highly proactive and capable of working with, and across, a range of people – inside and outside of UNLT. The roles success depends on delivering competing priorities and projects to different deadlines. This means we’re looking for evidence of well-developed skills in communication (oral and written), negotiation and persuasion.
This is an interesting and varied role, with responsibility for many different areas of governance & service delivery. It is an excellent opportunity to gain hands-on experience and understanding as to how a small charity like UNLT operates.
Senior Committees Officer
£42,646 pa plus excellent benefits
Aldgate, London
35 hours per week
As Senior Committees Officer, you can manage a small team to support effective member engagement through committee secretariat services. This will suit you if have managed or supervised a team. This could be an opportunity if you are looking to move into formal management.
You will have experience of managing committee governance and support to enable efficiencies in administration processes. Such efficiencies will link to development of a new CRM.
Your focus on quality and detail will be coupled with an ability to proactively plan and prioritise a busy workload. You have a flexible approach to deliver the best outcome for members in a sensitive, confidential, and supportive manner. You enjoy working on your own initiative, can motivate and influence others.
The College is a professional membership organisation dedicated to the advancement of the science and practice of pathology. There are currently approximately 12,000 members, all of whom are pathologists based in hospitals, universities and laboratories in the UK and overseas. The College’s main tasks are to set and maintain training standards for doctors and scientists, to advice on the appointment of consultant pathologists, to ensure the membership is kept up to date with current practice through the continuing professional development scheme, and to promote the latest developments in pathology by holding scientific meetings.
The College’s mission is to promote excellence in the practice of pathology and to be responsible for maintaining standards through training, assessments, examinations and professional development.
We offer attractive staff benefits including 25 days annual leave (pro rata) rising with length of service, an employee discount scheme, and season tickets, as well as a cycle to work scheme. The College values diversity, welcoming applications from all members of society. We offer a mix of remote (home) and office working, with hybrid working arrangements currently in place.
Closing date: 10am, 20 May 2024.
The client requests no contact from agencies or media sales.
Are you a proactive administrator who thrives in a fast-paced environment? Are you familiar with booking systems, and staff administration processes? Do you have scheduling experience? Do you enjoy providing administrative support for event planning and coordination?
TPP are recruiting a Public Engagement and Commercial Officer on behalf of our client, a charity dedicated to engaging the community with cultural activities and heritage.
Salary: between £24,000 to 27,000 per annum
Hours: Full-time (35 hours per week)
Contract: 12-month FTC
Location: London
The Role:
As a Public Engagement and Commercial Officer, you will play a key role in supporting departmental objectives and key projects. From managing administrative tasks to coordinating events and overseeing site diary management, this role offers a diverse range of responsibilities in a stimulating environment.
This exciting opportunity would be an office based role.
Main responsibilities:
*Undertake project work, updating Standard Operating Procedures across the team.
*Organise staff administration, including rotas, timesheets, and HR documentation.
*Manage department expenses and stock procurement.
*Maintain calendars, schedule meetings, and handle data collation and evaluation.
*Provide staffing and administrative support for event planning and coordination.
*Manage budgets and timelines effectively, ensuring seamless event execution.
*Liaise with internal stakeholders and external partners to meet event requirements.
*Oversee the room booking system, ensuring effective communication and resolving diary clashes.
*Organise and chair weekly diary meetings, providing site diary summaries and updates.
*Facilitate access and training for new users.
*Assist the project manager in developing project management documents and overseeing daily progress.
*Organise reports, invoices, contracts, and other financial files.
*Arrange meetings, logistics, and perform financial administrative tasks as required.
Essential requirements:
*Knowledge of databases and Microsoft Office package.
*Strong literacy and numeracy skills.
*Administrative experience, familiarity with booking systems, and staff administration processes.
*Highly organised team player.
*Excellent timekeeping and problem-solving skills.
*Strong presentation skills.
*Flexible availability for occasional weekends, bank holidays, and evenings.
*Highly motivated, proactive, with excellent interpersonal and communication skills.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Administration and Systems Manager
£35k p.a.
Location: initially remote working but to be hybrid based in W/NW/SW London.
We are looking for an experienced Administration and Systems Manager to join our enthusiastic and friendly Operations team. Help Counselling is a small Mental Health charity providing one-to-one counselling, both in person and online to adults over 18. We are also a well-established clinical training placement provider for trainee counsellors and psychotherapists studying with prestigious training organisations in London.
About Help
Help Counselling is well-established Mental Health Charity with a heritage of over 50 years. We provide training placements for clinical supervisors, counsellors and psychotherapists who need to gain clinical experience to qualify (or further qualify) and be registered with one of the industry professional bodies such as, BACP or UKCP. For ethical reasons, the work trainee counsellors / psychotherapists do is unpaid, i.e., they must volunteer their time.
This volunteer model enables Help to fulfil its charitable aim of providing low-cost counselling services. It can take between 3-5 years to qualify, and our training placements are for minimum of 12 months meaning we can also provide clients with long-term help. Having consistence and continuity plays a pivotal role in building a safe, therapeutic, and trusting alliance between the counsellor and client.
The blend of low-cost and long-term talking therapy is much needed in a time of increasing demand for mental health support and increasing complexity of presenting issues.
About the job
The purpose of this role is to manage the daily administrative operations and a small administration team of 2 people. The objective being to ensure that we meet our monthly targets, are compliant with the requirements of BACP, run efficiently and deal with exceptions in a timely, ethical, and effective manner.
Currently our client volumes are between 250-350, we have approximately 90 counsellors and clinical team of approximately 20.
We operate a number of cloud-based IT systems and have outsourced HR and Finance functions.
Key responsibilities
Team management
Directing the team to make sure work is scheduled, fully completed and managed efficiently.
Line managing and coaching team members to achieve their objectives and develop their skills, confidence and abilities.
Systems management.
Managing the impacts and interactions between processes and systems which can be complex and far reaching.
Monitoring and ensuring all systems used are accurate and up to date, performing, interpreting and following up on system audits.
Information review, reporting and continuous improvement.
Create, review and report on operational data and use this information to solve potential problems or strengthen business performance.
Evaluate processes and policies, look for and make improvements as necessary. Ensure that processes and policies are easy to understand and up to date.
Stakeholder management
Provide a point of escalation and decision-making for queries arising from clients, counsellors, supervisors, training organisations and other stakeholders.
Quality of service
Ensure all queries and contacts are dealt with professionally, accurately and promptly.
Manage all aspects of the administrative tasks and process required.
The Candidate
Education & experience: 5-6 years’ administrative, operations, customer service and supervisory experience, ideally within the charity or not-for-profit sector.
Skills:
· Ability to analyse information and develop practical solutions.
Planning, critical thinking, problem solving, and task and time management skills.
· Interpersonal, line management, coaching, and verbal and written communication skills.
· Technical expert on MS Office suite and hands-on experience of CRM and / or clinical management system.
· Knowledge / experience of JotForm (Powerforms or equivalent), Stripe and DocuSign will be advantageous.
About you:
· Self-motivated and able to work on your own initiative.
· Well-organised with ability to analyse information and problem-solve, work at pace, work flexibly and prioritise effectively.
· Excellent attention to detail, thorough and accurate.
· Proven track-record in high quality customer service skills, confident on the telephone.
· Quick to learn new systems and proficient with technology.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Established in 1997, Jigsaw4u provide a range of services for children, young people and families experiencing complex social and emotional difficulties in South West London. Jigsaw4u has experienced considerable growth and development over the past several years, and this new role has been identified by the Board of Trustees and Chief Executive Officer to support Jigsaw4u’s position and aspirations for the future.
As a member of our Senior Management Team (SMT), you will help to deliver and shape Jigsaw4u's vision and strategy. It will be your responsibility to ensure that Jigsaw4u’s services achieve their goals, meet their strategic objectives and achieve our growth targets while being delivered to Jigsaw4u’s exceptionally high standards.
Under the direction of the CEO, the postholder’s areas of responsibility will be to:
- Line Manage the Service Managers, ensuring that their teams are high performing, reporting and data collection is of a high standard and relationships with funders and other stakeholders are outstanding.
- Ensure that the structure of all Jigsaw4u services are optimised to allow for growth and support staff and volunteers (including trainee counsellors/therapists) to develop key skills.
- Maintain knowledge and awareness of best practice within the charitable sector (and other sectors where relevant), to inform and update Jigsaw4u so that we take advantage of the latest approaches to change, innovation and development which can have a positive impact on children, young people and families affected by complex social and emotional difficulties.
- Work proactively and collaboratively to identify innovation and business improvement within the Service Management Team to define and agree Target Operating Models and oversee implementation and ongoing review. Use insight, evaluation and analysis to continually inform and refine practice.
- Play a full part in the development of the SMT and deputise for the CEO as required. Work closely with the Service Management Team to develop and deliver an outstanding approach to people management, building a learning culture that delivers high quality, extensive support enabling people to achieve their best as a team.
- Represent Jigsaw4u at formal meetings with funders and other stakeholders and through submission of reports and data requests. Establish new, and strengthen existing, external relationships to promote Jigsaw4u’s profile, influence and reputation.
- Ensure compliance with relevant statutory and regulatory requirements, and adherence to relevant professional codes and standards of good practice.
- Support the CEO in funding and tender applications
- Support the CEO and fundraising team in generating income
As a member of the SMT you will be expected, with training and support, to take an active part in supporting the whole organisation. Experience and aptitude to provide calm leadership and a supportive problem-solving approach to practical problems and judgements involving risk is necessary.
Helping children, young people and families in South West London put the pieces back together following social and emotional difficulties.
The client requests no contact from agencies or media sales.
All Hallows by the Tower are looking to seek an organised and friendly parish administrator/church manager to oversee the day-to-day running of the church. The administrator will manage the church office and have responsibility for the Grade I listed building, organisation of events, and minor financial responsibilities.
An inclusive church seeking to serve all who come to Tower Hill.
The client requests no contact from agencies or media sales.
As the Trust and Grants Manager, you will be responsible for generating income from trusts and grants. Based within the Development Team you will look to identify funding opportunities to secure funds to ensure the Hospice successfully achieves its objectives and development plan. With experience of writing bid writing, trust applications and reporting you will have excellent attention to detail and effectively manage deadlines. We are looking for an excellent team player and communicator who is ambitious and solution focussed and has the energy and passion to drive forward our aspirations and operational goals.
Remote or Hybrid working considered.
The client requests no contact from agencies or media sales.
£29,959.80 (£49,933 FTE) per annum
Part time, 21 hours per week
Fixed term maternity cover contract for 6 months
London based contract with the option of hybrid working in the office and from home
We have a great opportunity for an efficient and organised individual to join our Governance Team, providing maternity leave cover.
Working closely with two other Governance Officers, you will provide support and guidance to the Chartered Society of Physiotherapy (CSP) Council and its Committees. The three Governance Officers are responsible for the day-to-day operation of Council and Committee work, as well as the running and administration of key CSP events. This includes arranging meetings, maintaining accurate records/policies, overseeing elections and appointments. The team also organises the annual representative conference and general meeting.
With your first class organisational and communication skills and an adaptable approach, you will be at ease working to tight, and often changing, deadlines and work streams. You will have working experience with a governing body or committee, and ideally have worked in a similar position within a membership, professional body or trade union. A proven understanding of the concepts and workings of corporate governance is essential, along with excellent IT skills, including advanced use of Microsoft Office.
Click below to view a copy of the job description and person specification.
For an informal discussion about the role, please contact Kirsty Semple, Head of Governance, at our London office.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays (pro rata), Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
The CSP operates hybrid working where employees can work between their home and the office. Through discussions with line managers, the CSP encourages employees to decide how, when and where they work best in a way that balances the needs of the CSP, the team and themselves. Employees are still expected to attend the office for in person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
For further information and to apply, please visit the website via the apply button.
CVs will not be accepted.
Closing date: 10am, 9 May 2024.
Interview date: 21 May 2024.
If you require any adjustments during the application stage, please email the Human Resources team.
The CSP is committed to equity of opportunity, and we aim to provide a working and learning environment which is free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society we work and live in and therefore positively encourage candidates from all sections of the community to apply. To see our Equity, Diversity and Belonging strategy please visit the website..
NO AGENCIES
Salary: £50,935.07 per annum
Location: Homeworking with expectation to travel to our London Office as required
Contract: Permanent
Hours : 37.5 per week
Closing date: Thursday 2nd May at 11:30pm
Are you a qualified CCAB, CIMA or overseas equivalent, or in the final stages of qualification? Do you have proven experience of assessing financial risk and producing insightful financial analysis, plus a real desire to further develop? Then join Shelter as a Finance Business Partner and you could soon be playing a key role within our Financial Planning and Analysis team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Our Finance Department works as a team of experts to safeguard resources and support decision making across Shelter. We strive to ensure Shelter is financially sustainable in order to achieve our vision of a home for everyone. This particular role sits within the Financial Planning and Analysis team. We support the charity through financial reporting, analysis, and expert advice, and enable collaboration to support managers in making effective business decisions.
About the role
Joining a finance team that collaborates and communicates effectively to help us deliver our mission and vision, making vital business decisions that are driven by expert knowledge and financial acumen will be key to your success here. As part of the role, you’ll engage regularly with our Assistant Directors and their leadership teams to ensure that financial results and key messages are shared and you’ll support stakeholders in engaging with fully available financial insight and reporting. When it comes to our stakeholders, you’ll support and lead finance education and training to equip them with the skills required to execute their own financial responsibilities.
Among your many challenges will be the need to align financial plans to operational and strategic plans and make sure they’re clearly understood by Business Units. Seeing that each Unit is provided with a channel of effective, two-way communication with Finance will be important too. You’ll also work with colleagues in Project Governance and HR Business Partnering to support Directorate planning and business cases, as well as supporting and leading on the delivery of cross-team projects.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
As well as being suitably qualified (or in the final stages of qualification), you’ll need to be used to working effectively with non-finance stakeholders and varying your communication style to suit the audience you’re addressing. You’ll be experienced in assessing financial risk, and able to produce insightful financial analysis. You’ll also need excellent organisational and time management skills, including the ability to work to deadlines and reprioritise tasks when necessary.
Excellent analytical skills, impeccable attention to detail, a high level of numeracy and intermediate Excel skills are all ‘must haves’ too, as is proficiency in the main Microsoft Office applications, including Outlook and Word. Additionally, it would be an advantage if you have experience working in a Charity and have associated experience of managing restricted funds and fundraising.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should address and cover the ‘About You’ points in the job description. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses.
- We prioritise diversity and have an inclusive and open mindset
- We work together to achieve our shared purpose
Any applications submitted without a supporting statement will not be considered.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Streatham Youth and Community Trust (SYCT) is seeking an experienced Interim CEO to navigate the organisation through a critical period of transition. The ideal candidate will possess a proven track record in turnaround management within the charitable sector, capable of implementing strategic and operational changes to address systemic issues and rebuild organisational strength and sustainability, while stabilising the relationship with the wider community.
SYCT is currently facing significant financial and operational challenges. In this context, the board and the newly appointed CEO have had to make a number of difficult but necessary decisions. The recent closure of the charity-run nursery due to a combination of quality and financial viability concerns has resulted in a significant amount of noise. As a result, she has decided that she is not the right person to lead the turnaround efforts. She will stay in post until 28th June 2024 if needed, but is happy to step back after a brief handover as soon as a suitable Interim CEO can start in the role.
Top priorities for the Interim CEO will be leading the organisation through a period of restructuring, focusing on rebuilding core services, stakeholder relationships, processes and systems; and ensuring compliance with legal and regulatory requirements, including health and safety standards and HR protocols.
Key details:
- Role: Interim CEO at Streatham Youth and Community Trust
- Salary: c.£75,000 per annum, pro rata.
- Start date: immediate / asap, at latest by mid-June
- Contract:
· This is a nine-month interim position with the strong possibility of extension to twelve months based on organisational needs.
· This is a full-time role, with 4+ days per week to be spent on SYCT’s sites around Streatham. For highly experienced candidates, the role could be considered on a pat time basis (4 days per week), and/or with 3 days spent on site.
The successful candidate will demonstrate:
- Proven experience as a CEO or senior executive in a turnaround management capacity, preferably within the charitable sector.
- Track record of establishing effective policies, processes and systems within an organisation.
- Strong financial acumen and experience in financial restructuring and budgetary management.
- Demonstrable leadership skills with a track record of leading organisations and teams through significant organisational and cultural change.
- Sound understanding of governance, compliance, and risk management principles.
- Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels, to include experience of overseeing effective social media and community engagement campaigns.
How to Apply:
If you're interested in this role, please send your CV and a brief cover letter describing your interest and relevant experience to our consultant, Jenny Hills, at Harris Hill via the apply button.
Application Deadline: 9am, Monday, 13th May 2024.
Interviews: week commencing 20th May
Harris Hill Charities Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Job title: Receptionist and Administrative Assistant
Responsible to: Head of HR & Operations
Rate: £13.15 per hour
Hours: Wednesday evenings (5 – 8.15 pm) and potentially hours during the day between 8.45am – 5.15pm
Contract type: Casual
Location: Office is located Tudor Road E9, London, with travel to the Hub in Homerton once a month
Benefits: See supporting documents for information on benefits.
An exciting opportunity has arisen at Mind CHWF to join our Facilities team as a Receptionist and Administrative Assistant.
As a crucial part of the Facilities team, you will be the face of the organisation welcoming clients, visitors and fellow staff members, ensuring that the central reception function, including facilities runs smoothly. You will be responsible for telephone calls to the main reception, ensuring call are answered in an efficient and polite manner and messages are relayed. You will also provide effective administrative and facilities support whilst making sure that the reception area is the optimal working environment for all.
Please see the Job Description and Person Specification attached for more information.
DBS clearance at Standard level is required for this role.
About Mind in the City, Hackney and Waltham Forest:
We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.
We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.
We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.
Our values are:
Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.
Connected: Creating a compassionate and supportive community.
Fair: We strive for equity- no-one’s needs should go unmet.
Brave: We walk with people, offering help by doing what works – proven or new.
We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.
We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Those with lived experience of Mental Health are encouraged to apply.
Value-based Recruitment:
We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to further breakdown barriers in our recruitment & selection process.
Shorted-listed candidates will be provided with some questions to help them prepare for the interview.
How to apply:
For more information on the vacancy and how to apply, click the ‘Apply’ button - Please note that we are unable to consider incomplete applications.
The closing date is by 20th May 2024, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.
We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application.
Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.
The client requests no contact from agencies or media sales.
Corporate Partnerships Manager
- Salary: £37,565 - £39, 819 depending on skills and experience
- Contract Type: Permanent
- Hours: Full Time (typically 9:30am - 5:30pm but with flexibility)
- Responsible to: Head of Fundraising
- Location: Elephant & Castle / Remote
- Application Deadline: 6th May 2024 12pm. Applications will be reviewed on a rolling basis and invites for interview may be extended prior to the application deadline
- Interview Dates: First round interviews will be held Tuesday 7th and Wednesday 8th May 2024 (remote)
Role Purpose
Are you a strong fundraiser with experience of corporate partnerships? Do you have an eye for new opportunities to grow income, and the ability to lead them with ambition? Do you have a drive to constantly improve the way we do things in a way that delivers a better experience for donors and partners? Are you passionate about creating mutually beneficial partnerships to empower underrepresented entrepreneurs and make the world a better place?
If you’ve answered yes to the above you could be our new Corporate Partnerships Manager, who will contribute to the Fundraising and Partnerships team in a new phase of innovation and strategic fundraising growth for Hatch. You will work closely with the Head of Corporate Partnerships to steward our key strategic partners and reach out to new potential partners.
At Hatch we are not limited by opportunities but by capacity. Demand for our programmes is greater than ever, from beneficiaries as well as from corporate and governmental partners. Over the past four years, we have made strides in developing our Fundraising income, pipeline and capabilities enabling us to rapidly pivot, innovate and capitalise on new funding opportunities. Our income has grown from £500k pa in 2019 to over £2m in 2023 and we’ve even been shortlisted for the Third Sector Fundraising Team of the Year 2022.
We have a strong track record in developing corporate partnerships and delivering against programmatic grants. We have multi-year partnerships with UBS, NatWest, eBay, Pizza Hut, Bloomberg and BlackRock to name a few. Working with our Head of Corporate Partnerships, we would see you building on this track record and personally taking the lead on creating and inspiring bigger, better and stronger partnerships.
You will also act as an ambassador and represent the charity externally, promoting the work of the organisation and developing productive relationships and partnerships with external stakeholders to secure greater commitment to the charity.
This is a fantastic opportunity to join a professional and energetic experienced fundraising team to learn from and grow with.
Responsibilities
Account Management/ Stewardship
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Supporting day-to-day stewardship of Hatch’s strategic partners including Pizza Hut, UBS, BlackRock and NatWest.
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Integrating closely with our Programme team to support the engagement of founders for corporate requests (e.g. founders at corporate opportunities/ supply chain/ stalls/ panels etc).
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Work closely with the Programme team to develop volunteering opportunities and reporting back to partners on staff engagement (for example Friendly Dragons on Demo Days).
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Lead on additional stewardship and cultivation events (Lunch & Learns, networking events, showcase events)).
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Review and support on corporate volunteer onboarding.
New Business
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Fully research potential prospects and identify new regional and UK wide partnership opportunities, targeting proposals and making the most of links to develop long lasting partnerships.
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Cultivate potential employer partners, using networking and commercial skills to make imaginative, accurate and timely partnership proposals and applications.
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Support Head of Corporate Partnerships in securing and growing each partnership’s financial contribution covering both a corporate charitable donation and launching new employee engagement/fundraising activities.
Reporting/ Comms
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Write compelling cases for support to engage and motivate new and existing funders.
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Manage Benevity and Donorbox for additional donations.
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Use Monday. com and other CRM systems to record all approaches and delivery.
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Ensure the invoice and impact reporting schedule is clear with written contract agreements in place.
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Support Head of Corporate Partnerships to move partnerships from ‘in year’ renewal to a secure multi year (ideally three) year commitments/ written agreement.
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Work with colleagues to collate and deliver accurate data insights and impact reporting and inspiring story telling collateral related to partnerships.
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Develop the brand ambassador pillar of the partnership, inspiring and engaging employees to want to volunteer and fundraise for Hatch Enterprise, delivering effective employee focussed events and content for corporate comms internal and external channels.
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Collate and share information for internal and external reporting purposes (i.e. sharing best practice, success stories).
Person Specification
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Superb networking and relationship management skills, evidenced by experience of New Business Development and Account Management, ideally in the charity sector;
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An excellent copywriter, with the ability to create compelling proposals which demonstrate the impact of our work and present a strong case for support to funders;
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Good knowledge of the UK corporate sector;
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Experience of prospect research, and with exceptional attention to detail;
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Analytical skills and the ability to see an opportunity, make a connection and seize the moment in relation to partnership building to meet mutual objectives;
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Efficient and accurate administrative and organisation skills;
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Good understanding and experience of working with corporate CSR, D&I, HR and commercial teams to build partnerships;
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An independent thinker, with the energy and organisational skills to manage different leads and work to tight deadlines;
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Ability to work effectively with others and in a team, to convene and facilitate stakeholders to collaborate on projects.
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Able to commit to evening and day-time events, predominantly in London.
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A can do attitude and approach.
Benefits
We care about our people and giving them the things they need to succeed, and we are passionate about Hatch being a great place to work.
We are a hybrid working organisation, and our head office in Elephant and Castle is available for anyone to work from as much or as little as they’d like. We provide all team members with a laptop for ease of use wherever you choose to work. Although we offer the flexibility to work from home, there are times when it is useful for us to get together in person for certain meetings and team days.
Our benefits include:
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Flexible working - work from home or in the office and at the times that work best for you
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37 fully flexible holiday days (including the 8 UK bank holidays) in 2024
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4 days per year paid time off to volunteer
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4 Wellbeing days per year
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Access to Hatch programmes and events free of charge
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Paid time off for dedicated learning and development opportunities
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Employee Assistance Programme run by Health Assured
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Team days/get togethers 3 times a year
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Employee pension scheme
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Salary sacrifice scheme
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Enhanced parental leave
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Cycle to work scheme
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Eye care scheme
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Enhanced sick pay leave
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Interest free loans to purchase season tickets for travel to work
Our Commitment to Equity
We believe everyone has potential. We are committed to increasing equity among business owners, and we want to do the same for our team. Research shows that some underrepresented groups tend to only apply for roles if they meet every single requirement. At Hatch we are interested in your future potential just as much as your past experience. So if you’re excited about this role but your past experience doesn’t tick every box on the job description, we’d love it if you went ahead and applied anyway.
And if this role isn’t quite ticking all your boxes but you like the idea of working at Hatch, please add your details to our careers mailing list to be the first to hear about new opportunities in future which you can find on our website.
We want to ensure that our team represents a wide cross-section of society, and we know that means we have to make an effort to understand and accommodate different people’s needs. If you would require any reasonable adjustments to be made to support you to apply, interview or join the Hatch team please visit our website.
The client requests no contact from agencies or media sales.
The Family and Youth Engagement Worker is a new role within our organisation, which will provide additional support to an existing team working in London providing comprehensive support to young people and families living with HIV.
The role encompasses family-based support, organising and facilitating group meet-up events, offering guidance and support around engaging with services, and providing mentoring and coaching support to individual young people.
The role will be pivotal in furthering the charity's mission to enhance the health and well-being of children, young people, and young adults growing up with HIV.
The client requests no contact from agencies or media sales.