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Terms and Conditions
Project: Breaking the Cycle of Domestic Abuse and Criminalisation
Job title: Project Lead and Facilitator (Domestic Abuse)
Reports to: Head of Justice Programmes
Direct reports: Project Administrator
Start date: To be confirmed
Salary: £28,721.60 pro rata per annum (£35,902 FTE inclusive of £3,990 Southeast weighting)
Working hours: 28 hours per week across 4 days
Contract: Fixed-term until 31st March 2029
Location: South London (Women’s Centre and community hubs)
Job Purpose
This role leads and delivers a trauma‑informed, co‑produced programme of group activities for women experiencing domestic abuse and in contact with the criminal justice system.
Key Responsibility Areas
For the full job description, please see the Recruitment Pack
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title:Freelance Facilitator
Reporting to: Senior Programme Lead
Location:Staffordshire, Nottinghamshire and the North East (particularly Newcastle and Sunderland)
Salary:£120 per day (including travel) plus £25 to attend meetings with a school (if required) and £50 for attending half day training or £100 for full day training. Expenses can also be claimed for programme snacks and travel to training.
One-year contracts might also be available.
Power2 is a fast growing and energetic children and young people’s charity that has supported 30,000 young people since 2001. We are based in the North West of England and London and deliver early-intervention asset-based programmes to children and young people who have mental wellbeing challenges and are disengaged from school and more widely. We are well-known for our accredited Teens and Toddlers programme.
We believe every child and young person deserves the opportunity to thrive, even when things get tougher. We support young people to get the most out of their education by helping them to improve their mental health and wellbeing and develop their skills. We inspire young people who are at significant risk of school exclusion to re-engage and fulfil their potential at school, at work and in life.
We are seeking Freelance Programme Facilitators to join a pool to deliver our programmes in Staffordshire, Nottinghamshire and the North East. Supported by our Programme Development Manager with training and resources you will help children and young people who are experiencing vulnerabilities and disadvantages improve their wellbeing, re-engage with school and learning, build networks and access opportunities.
Programme Facilitators work with significant autonomy and authority. They must embrace responsibility and are accountable for their work. They work collaboratively alongside young people, operating as a mentor as they empower young people to develop self-esteem, become resilient and engage with school and their own future. They give each young person the time, the confidence and skills to engage with their education.
You will work in schools and community settings to support young people and their families to ensure that at-risk children and young people make the most of their potential and improve their life chances. Work will include 1:1 support and delivery of Power2’s core programmes.
If you are interested in applying for this position, please submit a CV and expression of interest. Your expression of interest should be no longer than two pages of A4 and must cover:
· Where you are based
· How your skills and experience match the role
· Two references
· Your DBS status
The successful applicants will be required to undergo an enhanced DBS check (child workforce) and provide details of two referees.
We believe every child and young person deserves the opportunity to thrive, even when things get tougher.
The client requests no contact from agencies or media sales.
GARAS is recruiting a Refugee Resettlement Officer to support the significant expansion of our Refugee Programme through the UKRS and ARAP Resettlement Schemes. This is a unique and exciting opportunity for someone interested in gaining first-hand experience working on the frontline of a fast-paced, client-facing charity.
The successful candidate will contribute to the effective and efficient operation of our Refugee Resettlement Team, which offers comprehensive advice and support to refugees from various backgrounds.
This is an immensely rewarding role, working in a dynamic charity building on an ethos of care and inclusivity. We are looking for an exceptional individual, committed to go the extra mile and convey our passion to support and transform the lives of refugees in our care.
Job Summary
The purpose of the job is to assist individuals and families in their resettlement into life in Gloucestershire. Interventions will be aimed to ensure families gain independence and feel integrated into their new communities. Clients come from a variety of traumatic backgrounds, and are often living with the effects of their experiences, which may include trauma, PTSD, and domestic abuse situations.
To support individuals and families through five stages of integration to include: Preparation, Housing, Finance, Education, Health and Employment.
To work with key partners across the geographical area to ensure refugees who arrive through the UKRS and ARAP Resettlement Schemes are referred and signposted into appropriate support services and networks.
An enhanced DBS check will be required for this post.
A full driving license is essential, as a lot of the work involves visiting clients in locations across the county. The work also may involve taking clients to appointments, and collecting/delivering large or bulky items.
Main Duties and Responsibilities
To develop and deliver comprehensive support plans for families who are newly arrived and throughout their first years in the UK. This includes reviewing these at regular intervals to ensure they continue to fully meet the needs of all family members.
To be responsible for managing the full support needs of caseload families including helping them to apply for benefits and learn to manage their finances; organising and ensuring attendance at ESOL classes; facilitating access to medical services including initial health assessments and follow ups; applying for schools and ensuring children are supported to settle in; encouraging attendance at community groups and with other practical arrangements as needed on a bespoke basis.
To support individuals and families with complex physical and psychological vulnerabilities in order that they are able to link with the help that they need to overcome these as fully as possible.
To record, monitor and evaluate casework practice and maintain confidential records for each family using in-house data recording systems.
To manage the transition of allocated families from intensive support to independence by empowering families to understand the systems and develop the skills required to live well in the UK.
To provide support and advice in a manner which understands the core elements of the refugee journey, the impact of trauma and principles for effective recovery.
To support and assist families to seek and secure meaningful and gainful employment to mitigate benefit cap restrictions; to include the development of CV’s and skills audits.
To build and maintain collaborative relationship with partner agencies and community services to provide effective support for families. This will include Benefits, Housing, English Learning, Healthcare and Social Care providers as well as others as needed.
To help other agencies understand the needs of the families of this programme and to help to avoid misunderstandings between parties due to cultural and language differences.
To connect families with meaningful engagement opportunities to enable them to build community connections and networks, develop confidence and learn new skills to improve their well-being.
To manage workload effectively using flexibility and adaptability, to ensure a good balance between competing priorities such as urgent client issues, pro-active casework support, medium to long term plans and other project work. This will include providing regular updates on all areas of work to the UKRS/ARAP Resettlement Team Leaders.
Professional Development
Keep up to date with legislation, policies and procedures and undertake appropriate training particularly with migration.
Undertake cultural awareness training where appropriate and understanding of UK processes in order to assist the new families as they settle.
Administration
Use IT, maintain accurate records and GARAS diary.
Prepare for and attend supervision sessions, team meetings, staff meetings and meetings with external partners.
Other Duties & Responsibilities
To demonstrate commitment to the aims, principles and policies of the UKRS/ARAP projects.
Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
To abide by GARAS’ confidentiality requirements.
To maintain relevant professional boundaries.
To undertake any other duties and tasks as may lie within the scope of this post.
Person Specification
Candidates will be shortlisted on the following specifications and need to address each of them in their application.
All relevant experience whether paid or voluntary, in the UK or overseas may be included. GARAS values different and creative ways of working.
Essential
Experience of providing advice and support to vulnerable people.
A strong understanding of services available and the needs of refugees moving to the UK.
A willingness to learn quickly and develop new skills to support your client group.
A good understanding/experience of the processes in relation to the following systems: Benefit, Education, Employment, Health and Social Care, Housing, and Financial Management.
The ability to prioritise tasks, to identify and work to deadlines and to manage time effectively under your own initiative.
The ability to communicate effectively and sensitively with clients, and to manage difficult situations.
An understanding for the need of confidentiality and a non-judgmental approach to service delivery.
Ability to work as part of a team and to work collaboratively and professionally with external agencies, community representatives, colleagues and volunteers.
Ability to use IT.
Ability to work flexible hours to meet the needs of the service. This includes occasional evening and weekend emergency calls.
To have and hold a full clean driver’s license and have access to a vehicle.
Desirable
Experience of working directly with refugees. Knowledge of the core components of the refugee journey; the impact of trauma and principles to support effective recovery.
Experience of managing a caseload with particular regard to Benefits, Employment, Housing and Debts.
Experience of working with interpreters.
An ability to speak additional languages would be a significant advantage in this position.
Application deadline: 9am, Monday 17 August 2026
Interview Date: week commencing 24 August 2026
Providing support to asylum seekers, refugees and certain other migrants
The client requests no contact from agencies or media sales.
At Ambitious about Autism, we're currently looking for a Site Assistant to join our team at TreeHouse School.
You'll support the Estates Manager in maintaining a safe, secure and well-presented school environment. The role includes carrying out caretaking, cleaning and minor maintenance tasks, assisting with site security and supporting the smooth running of school activities and events.
You'll ensure the school grounds are clean, safe and well-maintained including litter-picking and daily visual checks of the playground and their equipment, recording this on SafetyCulture with evidence. You'll undertake minor repairs as needed and carry out day-to-day caretaking and cleaning duties as directed by the Estates Manager.
You will have:
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD) and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Project Manager – London Marathon FTC
Location: Rugby, Hybrid Working
Hours: Full time. 37.5 hpw
Fixed Term Contract - Ending June 2027
Benefits: Benefits Summary
Do you thrive on delivering high-profile projects that make a real difference? This is a unique and exciting opportunity to lead one of our most important fundraising initiatives and maximise the potential of the world's largest annual fundraising day.
We're seeking a driven Project Manager to lead our London Marathon fundraising strategy, inspiring supporters and generating vital income for our charity.
If you’re looking for more than a job, motivated by purpose and ready to make a real impact to an organisation that is committed to saving lives every day, then this may be the opportunity you’ve been waiting for.
What We Offer:
What You’ll Be Doing:
What We’re Looking For:
Essential
Desriable
What’s In It For You:
At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture.
Whether it’s supporting emergency services from behind the scenes or helping shape the future of our leadership, you’ll play a crucial role in helping us save lives.
The Air Ambulance Service isn’t just a place to work; it’s a place to build a meaningful career.
Click “Apply Now” and help us to keep our helicopters flying and continue saving lives.
Compliance Responsibilities
In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:
You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.
The role is subject to a Basic DBS check.
Environment
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
Reconnect Worker
We are seeking a compassionate Reconnect Worker to make a real, immediate impact by helping young people and families rebuild relationships, reduce conflict and prevent homelessness before it begins.
Position: Reconnect Worker
Salary: £11,177.20 per annum
Location: North Tyneside, with travel across the North East
Hours: Part-time, 15 hours per week
Contract: Permanent
Closing date: 26 August 2026
About the role
As Reconnect Worker, you will provide family support and mediation to young people aged 11 to 25 and their families during periods of conflict, crisis or relationship breakdown.
Working across schools, Nightstop placements and Depaul UK services, you will help improve communication, strengthen family relationships and reduce the risk of youth homelessness.
Key responsibilities include:
· Providing focused family support and mediation
· Managing a small caseload of young people and families
· Completing risk and needs assessments
· Developing structured support plans with measurable outcomes
· Supporting families to resolve conflict and rebuild stability
· Working with schools, local authorities, Nightstop hosts and other agencies
· Developing effective referral pathways
· Advocating for young people and families when safeguarding concerns arise
· Maintaining accurate case records and monitoring progress
· Following safeguarding, equality, health and safety and lone-working procedures
· Contributing to service development, peer learning and reflective practice
The role requires independent travel and working from different locations across the North East.
About you
You will have significant experience supporting young people and families experiencing conflict or crisis. You will be reflective, creative and solution-focused, with the ability to remain impartial during challenging situations.
You will also have:
· Experience managing a caseload and working independently
· Experience completing risk assessments, needs assessments and support plans
· Strong relationship-building skills
· The ability to work collaboratively with external agencies
· Excellent organisation and case-recording skills
· A strong understanding of safeguarding and professional boundaries
· A commitment to strengths-based support
· A commitment to equality, diversity and inclusion
You will hold a Level 4 Interpersonal Mediation Practitioner’s Certificate or be willing to complete the qualification before the end of your probation period. Training will be provided if required.
Experience delivering family mediation and an understanding of youth homelessness would be advantageous.
About Depaul UK
Depaul UK works to prevent homelessness and provide accommodation and support for marginalised young people. Established in 1989, the charity now supports thousands of young people each year to find safety, stability and more positive futures.
Benefits include annual leave equivalent to 26 days for full-time employees, increasing with service, flexible working options where suitable, tailored training, family-friendly policies, a pension with employer contributions of up to 7%, an Employee Assistance Programme, cash health plan and a range of discounts.
Depaul UK is committed to fair and inclusive recruitment. An appropriate DBS check will be undertaken where required, and a criminal record will not automatically prevent appointment.
Other roles you may have experience of could include: Family Support Worker, Mediation Worker, Youth Support Worker, Homelessness Prevention Worker, Early Intervention Worker, Family Intervention Worker, Family Liaison Worker, Young People’s Support Worker or Reconnect Practitioner.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. #INDNFP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a difference in people's lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? We are currently seeking an enthusiastic and dedicated Independent Advocate to join our vibrant team in the bustling heart of Birmingham.
As an Independent Advocate, you will provide crucial support to vulnerable adults facing significant health and social care challenges. You will deliver a range of statutory advocacy services including Independent Mental Capacity Advocacy (IMCA), Independent Mental Health Advocacy (IMHA) and Care Act Advocacy. Your role involves delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking directed actions to address client issues. This role demands flexibility, excellent communication, and the ability to handle sensitive information confidently.
Hours of Work: Part-Time: 22.2 hours.
Location: Home based with travel around the Birmingham area.
(Applicants must live within the area; have a full driver’s licence and access to their own transport)
Salary: Starting Salary of £25,877.80 per annum (pro-rated to £15,526.88)
Contract type: Permanent
Independent Advocate Requirements:
Strong communication and time management skills to successfully work remotely.
Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.
Desirable:
Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
Demonstrable experience working with vulnerable adults.
Working knowledge of public and voluntary organisations.
Benefits:
25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
Discretionary shutdown days at Christmas with up to 4 additional days leave.
1 Community Leave Day per annum.
Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
Auto enrolment Pension plan
Death in service cover.
Bike to work scheme.
Meet the Organisation: Who We Are and What We Do
At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.
Think you are the perfect fit for this Independent Advocate role? Don't wait, click apply now!
Closing Date: 24th August 2026 (We reserve the right to close this vacancy early)
Interview Date: TBC
An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.
We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.
Successful applicants will need to obtain business insurance for their own vehicle.
POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.
To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.
The client requests no contact from agencies or media sales.
About the role
This role provides essential administrative and coordination support to WGN’s partnerships, ensuring the smooth delivery of collaborative projects across WGN's CouRAGEus and Ascent partnerships.
As Partnerships Administrator, you will support day-to-day partnership activity, including coordinating meetings, maintaining accurate records, supporting communications, and assisting with events and stakeholder engagement. You will play a key role in keeping partnership systems organised, accessible, and effective, while contributing to high-quality, values-led delivery.
You will work closely with the Partnerships Lead and internal teams, as well as external partners, helping to ensure strong communication, effective collaboration, and consistent information sharing.
This role is offered on a part-time basis (3 days / 21 hours per week).
Job description
As the Partnerships Administrator, you will:
Provide high-quality administrative and coordination support across partnership activity
Organise meetings, take accurate minutes, and manage correspondence
Maintain records, databases, and shared systems with accuracy and confidentiality
Support the delivery of partnership communications, including newsletters and updates
Assist with event coordination and stakeholder engagement
Contribute to monitoring, reporting, and quality assurance processes
Build positive working relationships with partners and colleagues
Work collaboratively across teams to support effective partnership delivery
Demonstrate a commitment to equity, inclusion, and survivor-centred practice
Closing date and interviews
This vacancy closes at 9:00am on Monday, 24 August 2026, with interviews expected to take place during the week commencing Monday, 7 September 2026. Please note that these dates may be subject to change.
We encourage early applications, as the role may close before the advertised date if a high volume of applications are received, or once a suitable candidate is appointed.
Please note: If you have previously applied for this role, your application has already been considered and you do not need to reapply at this time.
About us
Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.
We do this by:
WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.
Commitment to Equity and Inclusion
We are deeply committed to building a workforce that reflects the diversity, resilience and strength of the women and girls we serve. We strongly encourage applications from Black and Global Majority women and applicants with Lived Experience, including those who may not meet every criterion.
WGN is an equal opportunities employer.
Exemption
This post is exempt under the Equality Act 2010, Schedule 9, Part 1, and is open to female applicants only, due to the nature of the role.
We promote social change that transforms societal attitudes, practices, and policies to prevent and eliminate violence against women and girls.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Chapter2 is a growing charity that is uniquely focused on helping one of the most at-risk groups within our communities: fatherless boys. Millions of boys in the UK are growing up without any meaningful contact with their father and the consequences can be profound. Chapter2 is combatting this worsening trend across Reading by offering dedicated long-term male mentors for fatherless boys.
This role is an exciting opportunity to join the charity during an exciting period of growth. This role is ideally suited to a self-starter who is detail-oriented and able to prioritise their workload.
This is a part-time position of 22.5 hours per week, which includes occasional out-of-office and evening work.
As a charity with a Christian ethos our work is inspired and guided by our faith and therefore, under the Equality Act 2010, this post has an occupational requirement to be a Christian.
The role will require the successful candidate to have a DBS Enhanced Disclosure.
Applications close on 12 noon Friday 18 September
Applications without covering letters will not be accepted. We are also unable at this time to sponsor overseas applications.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an experienced, proactive, and organised Fundraising Lead to join our busy and dynamic team, raising vital funds to support women and children who have experienced domestic abuse.
The Haven Wolverhampton is a Women’s Aid organisation and the city’s leading provider of domestic abuse support services for women and children. Everything we do is rooted in one purpose:we support victim-survivors to be seen, heard and safe.
The successful fundraiser will be enthusiastic and will enjoy a varied role, working across many areas of fundraising – from organising key events such as our Gala Dinner and recruiting regular donors, to accepting cheques at community events and creating emotionally engaging appeals. The Fundraising Lead will work alongside our marketing communications function to improve our current and potential donor's supporter journey, which covers everything from impactful corporate presentations to personalised supporter thank yous.
It is crucial the Fundraising Lead can develop and nurture long-term relationships, particularly with businesses, local groups and individuals in the local area to help with raising awareness and engage the whole group or workforce in our work.
The Fundraising Lead will also monitor and manage income and expenditure ensuring all donations are accounted for and thanked.
We are looking for a friendly and engaging professional who wants a fast-paced role that makes a difference to the lives of real people and the local community.
The client requests no contact from agencies or media sales.
We are recruiting a Programme and Partnerships Officerto join our new initiative: Age Friendly: Live Better in an Age Friendly Hertfordshire where your skills can make a meaningful impact within local communities. This role covers Watford, Three Rivers and Hertsmere localities.
This pivotal role within the programme team support the effective delivery of our work within local places so that more people across the county can enjoy their later life.
Working under the programme Lead and working closely with the programme team you will take responsibility in ensuring that the local delivery plans are implemented, working with the wider stakeholders in the local community.
You will provide direct support across multiple local areas on key actions, such as leading on walking audits, take a seat campaigns, and working with local stakeholders to identify, implement and embed age friendly priorities. In addition, you will play a key role with the programme communications and working with local communities, including overseeing and maintaining our approach to keeping contact with members, responding to enquiries and requests, coordinating events and email communications.
You will be responsible for day-to-day delivery of the local action plan, working independently while maintaining strong communication with the programme team. You will support ongoing review and development of processes as the programme evolves, ensuring our approach remains effective and responsive.
Responsibilities
You will have:
You should have experience of:
For further information about the role and the Age Friendly: Live Better in an Age Friendly Hertfordshire initiative please visit Age UK Hertfordshire's website.
Interviews will be held on: Thursday 10 and Friday 11 September 2026
Submit your CV together with a supporting statement telling us how you meet the person specification by the closing date of 1 September 2026
We are a local, independent charity supporting older people in Hertfordshire to live well, stay active and connected.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Post: Support Team Leader
Department:Supported housing
Reports to:Support Service Manager
Working Hours:37.5 hours per week
Salary: £35,295 per annum
Location:Coventry
About ACH:
ACH (Ashley Community Housing) is an award-winning social enterprise specialising in the economic, social and civic integration of refugees via accommodation and community-based training support.
Our vision
For all refugees coming to the UK to be successfully integrated into society with access to adequate accommodation, employment and education.
Purpose of job
The postholder will lead, develop and motivate a team of support practitioners to ensure that immediate pastoral resettlement support packages are developed and delivered to meet the specific individual needs of each tenant, which ultimately facilitates their moving towards living with a greater independence.
To take overall responsibility for the successful running of the support service as agreed. In line with the requirements of our regulatory bodies and company policies and procedures. To promote and ensure high standards of support and involvement opportunities for our tenants.
Key Responsibilities
Provide support, guidance and training to support team to ensure they are equipped with the tools and skills to deliver high quality support and involvement programmes in their area. This includes ensuring that ACH’s internal quality framework for Involvement best practice, and relevant policies and procedures are followed.Train support team in Support Processes to ensure that Support Plans, Risk Assessments, Reviews, Exit Interviews are carried out within the required time frames.
Carry out monthly one to one’s with staff and coordinate weekly or bi weekly staff meetings.
To line manage staff team and act as the first point of contact and to effectively manage, supervise and develop the support staff and any apprentices or volunteers.
Support the Housing Team in receiving new referrals and these being processed to ensure empty rooms are let. Work with the Housing Team to ensure that residents are aware of their responsibilities regarding rent payments and licence agreements.
Work with other ACH teams to maintain effective internal referral procedures for residents to engage with wider ACH services such as Training and Employability Support
To maintain an excellent standard of safeguarding practice and awareness throughout the service and staff team and to support staff on safeguarding issues. Working in line with ACH’s Safeguarding Policy to follow up any safeguarding related issues and ensure they are dealt with effectively with appropriate referrals to safeguarding boards, local authorities social services and where necessary the Police.
To provide and seek training, support and guidance for staff and to implement staff training programmes. Ensuring all staff have completed any mandatory training and any training specific to service delivery.
Ensure that staff maintain Continuing Professional Development logs that record trainings undertaken.
Monitor support service ensuring that support plans and risk assessments are reviewed, evaluated and updated regularly. To ensure all paperwork is completed to a high standard and clear and concise records are maintained.
Regular monitoring of CRM, making use of data reports to ensure that support outcomes are being reached.
Carrying out quality audits of support service and report findings to management and make recommendations for service improvements. To ensure best practice through internal auditing and self-monitoring.
Provide regular information and reports for Committee and other stakeholders to demonstrate the impact of activities and outcomes achieved by the support team.
Complete monthly Support Service KPI Reports in line with ACH reporting procedure.
Recruit, induct, manage and motivate employees within the team, ensuring they are trained in the performance of their duties and appraised of their performance; organise, supervise and monitor their performance, thereby ensuring the provision of efficient, effective and high quality services. Dealing with all personnel issues in conjunction with the HR Manager as necessary.Maintain personal records on the HR database, manage holiday requests.
Represent ACH professionally to external stakeholders.
To work with the Support Service Manager and Head of Support and Housing to ensure effective administrative systems and procedures relating to the effective running of the support service are in place.
Where needed to cover support delivery for a small, designated caseload of residents.
If department is IAA registered maintain high-quality case management system in line with IAA Code of Standards.
The client requests no contact from agencies or media sales.
Are you a proactive, flexible, and target-driven individual with a proven record of working with male adults in the criminal justice system whether in the community or in prisons? Do you have extensive recent experience of providing specialist money and/or Welfare benefit advice?
If so, St Giles Trust is looking for a collaborative Finance, Benefits & Debt Coach to join our team, providing a range of support to community offenders and prison leavers around issues such as debt, finance and welfare benefits advice and support.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes, and the right support they need.Central to our ethos is our beliefthat people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions, and gang involvement, hold the key to positive change in others.
About this key role
As our Finance, Benefits & Debt Coach, you will provide person-centred support to a caseload of service users who will either be serving community sentences or have been released from prison. This will involve undertaking assessment and action planning with individual service users and creating a safe and trusting environment, using trauma-informed practice to successfully facilitate a supportive and constructive relationship with service users.
We will also count on you to deliver a range of interventions to service users which contribute towards the achievement of prescribed outcomes, including group work sessions. Developing and maintaining positive working relationships with external agencies and working towards contractual targets and outcomes within agreed timescales and in line with specified quality standards are also vital aspects of the role.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting, and promoting the safety of our clients. An enhanced DBS check is required for all successful applicants.
Vetting process will be in accordance with Cabinet Office Baseline Personnel Security Standards (BPSS) and will include Enhanced DBS check. The contract also requires clearance through HMPPS vetting.
What we are looking for
Experience of engaging successfully with challenging people, e.g., those with complex and multiple needs
Proven record of working with partner agencies
Evidence of training at specialist level in money and/or welfare benefits advice
Higher level certificate in money and/or welfare benefit advice from accreditation
The ability to assess clients’ needs and provide tailored, client-led support
Able to work sensitively with clients applying trauma informed strategies
Excellent interpersonal, relationship building and communication skills, both verbal and written
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
This is a Fixed term, full time role until 31st March 2027.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.