This role will support the provision of data and policy products which enable The Diana Award to:

• Make evidence-based decisions and develop evidence-based policy

• Develop and evaluate impactful campaigns, products and services

• Communicate the impact of The Diana Award’s programmes in an accurate and compelling way

• Change policy, practice and public attitude for the benefit of children, young people and their families.

The ideal candidate will enjoy managing, analysing and interpreting data in a clear and meaningful way. They will be comfortable working with colleagues across the organisation, show initiative and be able to work on various projects simultaneously.

JOB DESCRIPTION_

• Collate, analyse and interpret data and statistics about our range of programmes and related campaigns and its impact

• Interpret data and research papers in order to develop an understanding of the experiences of young people; which is robust and compelling enough to be used with the media and with senior decision-makers

• Produce high quality regular reports to communicate findings for our funders

• Support our Senior Impact and Evaluation Coordinator with drafting position statements, consultation responses and briefings to communicate the young people’s views

• Use insight from data to support the team in driving change and improvement across all programmes

• Produce good quality reports to disseminate findings to public and professional audiences

• Collaborate with members of the team in the planning of delivering data and outputs in accordance with our strategic aims

PERSON SPECIFICATION_

SKILLS

• Excellent IT skills, confident in the use of Excel and the ability to work with databases, content management systems and analysis software

• Excellent oral and written communication skills with the ability to communicate effectively with a wide range of stakeholders

• Strong organisational skills with the ability to create and implement administrative systems

• Provide advice on research methodology across the organisation on an ad-hoc basis

• Excellent interpersonal skills and ability to deal with people at all levels

• Literature searching, review and critical appraisal, including ability to conduct systematic searches

• Highly numerate and skilled in collating, analysing and interpreting complex datasets

• Ability to work unsupervised and take responsibility

• Ability to handle sensitive information and maintain discretion at all times

• Excellent attention to detail

EXPERIENCE/KNOWLEDGE/QUALIFICATIONS

Essential

• Master’s degree with in-depth research or equivalent proven experience in a similar role

• Interpretation and analysis of large datasets, including data linkage

• Experience of producing questionnaires and evaluation methods

• Experience of presenting data in user-friendly ways

• Finding and interpreting research literature

• Conducting primary and secondary research projects

• Experience of working with key groups such as young people and schools on research

 Desirable

• Experience of producing research and analysis for the purpose of influencing policy and/or practice

• Experience of working within a team contributing to policy change, influencing work and campaigning

• Experience of implementation of data bases and systems

• Clear understanding of current developments in education, safeguarding, character development and policies around young people

• Knowledge of public and private sector sources of attainment and achievement data

 PERSONAL ATTRIBUTES_

• Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission

• Ability to forward-plan and think strategically

• Personal integrity and credibility

• Ability to communicate with a wide variety of audiences.

• Commitment to self-development

• Ability to work well under pressure

• Driven to achieve great results

Operations Manager: we have an opportunity for a highly motivated and talented individual to join us at senior manager level in a key role. Do you have experience in managing caseworkers/keyworkers with the commitment and passion to making a positive difference to the lives of hundreds of vulnerable and socially excluded people?

Step Together Volunteering supports some of the most socially isolated and vulnerable people in England and Scotland. Using volunteering as an intervention, teamed with intensive 1-1 mentoring support, we enable our clients to develop the personal and practical skills needed to overcome the barriers they face. We support our clients to achieve positive outcomes and build a brighter future for themselves.

We have an exciting opportunity to join us as Operations Manager, and we are looking for someone with the passion, commitment and skills to complement our team. You should be highly motivated and have a demonstrable track record of effective line management of staff. Experience of managing staff remotely would be advantageous as our team of client-facing staff are home-based and spread throughout England and Scotland.

This is a key role, working closely with and supporting the CEO. You should be comfortable managing a varied workload and be able to work effectively under pressure. Knowledge of best practice in case management is essential, as is a solutions-focused approach and the ability to operate at a senior level. You should be comfortable using case management systems to record client informaiton and capture evidence of outcomes and impact. As appropriate for a role of this level, you should be able to work with minimal supervision and be comfortable prioritising your own workload.

The role would be well suited to someone dedicated to making a positive difference to clients and keen to be involved in operational plans and organisational strategy. The post-holder will have the opportunity to influence how the organisation develops over the next few years, and work alongside the CEO and Board of Trustees.

In return we offer a competitive salary, 33 days annual leave (including public holidays), matched contribution pension scheme up to 5% of salary, life insurance and a comprehensive Employee Assistance Program.

Deadline for applications is Monday 7th December at 5.00pm

This is an exciting opportunity for someone with lived experience of using services to lead a team in the delivery of Barnet’s statutory Healthwatch function. Inclusion Barnet is looking for a committed and confident professional who is passionate about patient and public engagement, effecting system change, and improving services, in order to improve the experiences of people using health and social care services in Barnet.

As Manager, you will have a fundamental role in leading staff and volunteers, and ensuring service users, patients and external stakeholders are involved in shaping the future of healthcare services in the Borough. Local people are at the heart of everything we do, and you will lead and guide the organisation to ensure that patients and service users are heard, their experiences shared, and their voices amplified, creating change and improving services for all.

About Healthwatch

The Health and Social Care Act 2012 required each local authority area to set up a Healthwatch organisation. Healthwatch gives give people a powerful voice both locally and nationally. At a local level, Healthwatch Barnet works to help people get the best from their health and social care services, whether it's improving them today, or helping to shape them for tomorrow. Healthwatch Barnet is about local voices being able to influence the delivery and design of their services, not just for the people who use them, but anyone who might need to use them in future.

Healthwatch Barnet transferred to Inclusion Barnet on 1st April 2020. It is commissioned by the London Borough of Barnet to provide the following 6 key functions:

• Gather views and understand the experiences of patients and the public.
• Make people’s views known.
• Promote and support the involvement of people in the commissioning and provision of local care services and how they are scrutinised.
• Recommend investigation or special review of services via Healthwatch England or directly to the Care Quality Commission (CQC).
• Provide advice and information (signposting) about access to services and support for making informed choices
• Making the views and experiences of local people known to Healthwatch England (and to other local Healthwatch organisations) and providing a steer to help it carry out its role as national champion.

About Inclusion Barnet

Inclusion Barnet is a thriving peer-led charity based in North West London. We are a friendly, supportive and inclusive team.We believe in the power of experience and this is demonstrated by all our services being led, developed and delivered by people with lived experience of disability, including mental health issues and long-term conditions. We believe that learning to use our lived experience for social change is a skill. We have become experts in harnessing the lived experience of our staff, members, volunteers and people who use our services to design and deliver higher quality, more person-centred services. We believe that this benefits both disabled people and society more widely.

How to apply 

Please submit a detailed covering letter with your CV outlining how your skills match the job description and person specification.  The closing date is 10th December with shortlisting complete by 11th December.  Successful applicants will be notified shortly afterwards, with interviews to be held on 16th December.  These will be held on zoom.  As part of our commitment to safeguarding, the successful applicant will be expected to undergo a DBS check.

This role is for 35 hours a week, hours by mutual agreement with some flexibility required.  Depending on current health advice, the successful candidate may be home based during the early weeks of the role.  Going forwards, some flexible working will still be possible, but the successful candidate will need to be able to spend some of their time at our office in Colindale.

Fundraising Development Manager (events and marketing)

The school may consider flexible working arrangements where possible (eg reduced hours, or a reduced working arrangement outside of term time)

A new and exciting opportunity to lead on fundraising in education at one of the highest achieving state secondary schools in the country.

This is a crucial role to enable the school to develop and grow, making a real difference for over 1200 students within a unique and very special school community with a high ethnic student representation.

The school already benefits greatly from both fabulous parental support and a hugely influential and passionate alumnae.  The Development Manager will be expected to build on that energy and commitment, seeking to persuade, engage and cultivate new and interested donors within and outside of the school’s immediate community.

The successful candidate will be an enthusiastic and committed individual who has the experience, skills, attributes and dynamism to make a success of fundraising in the state sector.  They will work closely with the Headteacher and the Governors in delivering on the school’s fundraising strategy, securing support from all stakeholder groups.

To be successful, you will need to:

· ideally have experience of successful professional fundraising;

· have experience in successfully liaising with external stakeholders at all levels in a professional manner;

· have knowledge of and experience in using a wide range of fundraising strategies;

· have experience of planning and managing events, both large and small scale;

· have successfully delivered marketing campaigns to increase engagement and take up;

· demonstrate the ability to build and manage effective relationships; and

· demonstrate a creative and imaginative approach to problem solving.

We can offer you:

· the opportunity to join a committed community of stakeholders including teaching and non-teaching staff, Governors, parents, students, volunteers, alumnae and donors;

· where possible, flexible working arrangements;

· a stimulating and creative environment in a school where extra-curricular activities flourish;

• numerous other benefits (please see our attached information pack);

The Tiffin Girls’ School is ideally situated just fifteen minutes’ walk from Kingston upon Thames town centre and mainline station (Zone 6). For further details about our school and the role, please visit our website 

Please apply using the downloadable application form which is also available on our website, or contact the school office.   CVs will not be considered

Closing date: 9am Monday 7 December 2020

The Tiffin Girls’ School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share and support this commitment.  The successful candidate will be subject to both a full employment history and child protection check, and will also be required to undertake an enhanced Disclosure and Barring (criminal record) check.

We are looking for an ambitious person with experience in monitoring and evaluation to help focus, understand impact and track all Ashden's work. You will also lead the development of calls for policy change in the UK and other countries where we work. You will play a key role in the development of Ashden's overall strategy 2022-25 as we seek to increase our impact in response to the climate crisis.

Duties and key responsibilities

Lead Ashden’s Monitoring and Evaluation capacity development:

• Design and implement new tools to advance outcome and impact reporting across the organisation to include current and future award processes, programmes and advocacy.
• Ensure that lessons learned through M&E activities shape Ashden's own project and programme design and are embedded through the whole organisation.
• Provide high quality, technical input into concept notes and funding proposals, including fundraising for M&E and policy work in line with the agreed strategy.

• Help embed a culture of learning within Ashden and ensure a ruthless focus on impact.

Contribute to Ashden’s strategy:

• Working with the CEO, the team, stakeholders and the trustee board, assist in the development of Ashden’s 2022-25 strategy and plans which we will develop in the first half of 2021.
• Develop metrics and an impact framework for all Ashden's work including for our awards and new ‘Award Plus’ model, linking awards to programmes to scale initiatives and share their stories.
• Work with fundraising team to develop materials to understand and communicate Ashden's new strategies and results with networks and funders.

Contribute to building the networks to support Ashden's awards and programmatic work including the selection and development of award themes. This includes collaborating with others on issues around sustainable UK cities and schools, energy access, fair cooling and clean cooking.

Play an external-facing role on impact, insight and policy:

• Work closely with Ashden programme teams, as well as with partner organisations and Ashden alumni to develop and implement strategies to further our policy priorities.
• Develop and deliver a targeted and deliberate strategy for advocacy and influencing.
• Produce meaningful insight and policy reports and recommendations for targeted audiences e.g. investors and policymakers, to drive change, designing and running seminars and webinars to share best practice, insights and research as appropriate.
• Be a spokesperson for Ashden, ready to engage decision-makers and to present our policies at public meetings, to the press, in blogs and podcasts.
• Develop Ashden's policy positions and advocacy strategies on the key topics where we seek to influence. In particular, these would currently cover:  our work with UK local authorities on their climate action plans; our campaign ‘Let's Go Zero 2030’ for all UK schools to reach zero carbon; our call for finance for the energy access sector and to promote sustainable, fair cooling globally.
• Work with the Ashden alumni of previous winners and consider creating an ‘impact community’ that brings together M&E practitioners with partners, policy makers and funders.

General responsibilities

• Represent and be an ambassador for Ashden and the wider Sainsbury Family Charitable Trusts (SFCT) of which we are a part.
• Be proactive in keeping up to date with developments affecting your work and maintain and improve personal competence through continuous professional development.
• Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position.
• Support and promote diversity and equality of opportunity in the workplace.
• Support and promote the sustainability and carbon reduction actions within Ashden, SFCT and our wider work.
• Work collaboratively with others including in all aspects of SFCT’s work.

PERSON SPECIFICATION

EXPERIENCE

• Five to ten years' experience developing and implementing M&E systems, and ensuring good take-up throughout an organisation, driving a focus on impact.
• Experience of contributing to an organisation's strategy and turning that into plans.
• Experience of developing policy positions related to at least one area of Ashden’s work - for example on climate solutions in the UK or on energy access in developing countries.
• Experience of presenting policy positions in a compelling way to decision makers and influencers, leading such external relations.

SKILLS AND ABILITIES

• A critical and creative thinker.
• A highly motivated self-starter.
• Ability to work in a team and meet tight deadlines.
• Ability to collaborate with a wide range of different organisations at varying levels of seniority.
• Excellent communicator in writing and in person.

KNOWLEDGE AND EDUCATION/TRAINING

• Proven M&E and policy and advocacy experience or qualifications.
• Knowledge and experience working in the sustainability sector in either the UK or developing world is essential.

PERSONAL ATTRIBUTES AND OTHER REQUIREMENTS 

• Flexible. Able to work some evenings, weekend and out-of-hours from time to time, and travel within UK as necessary.
• Active and self-led learner who keeps abreast of developments.
• Enjoys working in a complex environment.
• Commitment to anti-discriminatory practice and equal opportunities. An ability to apply awareness of diversity issues to all areas of work.
• Commitment to carbon reduction through working practices.

The role is based in Victoria, however, the office is currently closed due to COVID-19 and you will initially be required to work from home.

Please note that Ashden can only accept applications from individuals with the right to work in the UK. We are unfortunately unable to sponsor working visa applications. 

Job Title: Impact & Evaluation Coordinator

Contract: Permanent, Full Time

Hours: 35 hours per week

Salary: £24,000 per annum

Location: London (currently homebased)

About Coram

Coram is committed to improving the lives of the UK?s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK?s oldest children?s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. We know this because of the work done by the Impact and Evaluation Coordinator to coordinate group-wide monitoring data. The role also involves administration and contributing to a range of research and evaluation projects.

About Coram Impact and Evaluation

In Coram?s Impact and Evaluation Team we carry out research and evaluation projects for our colleagues in the Coram group of children?s charities, and for external funders.

Our research and evaluation is of the highest quality and includes the voice of children and young people. The team works in partnership with public sector and third sector organisations, and also works in-house to help other teams to evaluate their effectiveness.The Impact and Evaluation Team has expertise in data analysis, qualitative and quantitative research methods and participatory research with children, young people, parents and professionals.

About the role

Due to the promotion of the previous post holder, the Coram group of children?s charities is looking for a well-organised, proactive person to join its Impact and Evaluation Team as Impact and Evaluation Coordinator.

The purpose of this role is to coordinate group-wide monitoring data, carry out administration, and contribute to a range of research and evaluation projects as a member of the Impact and Evaluation Team.

This is an excellent opportunity to gain experience across a range of projects with different topics and methods but a common aim of improving chances for children and young people. Working on a small team can be challenging and the work can be stretching, but if you are flexible and willing to learn, you will gain a lot from the variety and chance to step up. As this post leads on monitoring across the Coram group, it is a chance to gain a good understanding of organisational development and charity operations. It would be a good first step for someone interested in pursuing a career in research or evaluation.

The ideal candidate will be available to start immediately. They will have a social science degree, including a social research methods module, or equivalent experience.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: 9am, Monday 30th November 2020

Interview date: Thursday 10th December 2020

Coram is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other minority ethnic backgrounds to join our teams. We recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and families we help.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

ROLE SUMMARY

The role of Global Monitoring, Evaluation and Impact Manager is a crucial multi-disciplinary role to lead the efforts of measuring ProVeg International’s organisational and project-specific impact, continuously improving our practices and understanding the progress we are making towards reducing global animal consumption by 50% by the year 2040. 

The role will involve continuing the design and implementation of ProVeg International’s impact framework. This role leads on impact measurement across countries, for a huge variety of different interventions, across all departments, working closely with the International Operations, Fundraising, Communications & Research teams to communicate impact and findings to internal and external stakeholders.

RESPONSIBILITIES

1. Organisational Monitoring, Evaluation and Impact:

• Continually monitor and update existing Logical Models & Theory of Change approaches to evaluation and impact management across countries and departments to inform PVI’s work and strategic approach
• Contribute to the development, implementation and evaluation of impact strategies globally and, together with the Communications and Fundraising teams, disseminate overviews of our achievements through various channels (newsletters, website, social media, videos etc.)
• Support ad-hoc high-impact opportunities from PVI countries and external stakeholders, including for use in grants and other fundraising proposals
• Together with the International Fundraising and Communications teams, produce annual reports to illustrate the impact of PVI’s work and share learnings to our community and supporters
• Support all countries and departments to evaluate their own work and help to set up continuous learning mechanisms within and between teams (Design and deliver face-to-face and virtual workshops and trainings)
• Synthesize regional and international reporting into monthly reports measuring organizational progress toward global goals for leadership and fundraising teams; provide other reports and review as needed.

2. Project Monitoring, Evaluation and Impact:

• Guide and support regional leads, project teams, and leadership to develop a Monitoring, Evaluation and Impact Framework (incl. Measurable outcomes and impacts) for new and ongoing projects
• Oversee the Monitoring, Evaluation and Impact activities across all PVI’s projects
• Ensure regional leads, project teams, and leadership are collecting the necessary data and provide support with analysis and reporting if required
• Coordinate review meetings with Project Managers to capture and disseminate learnings
• Support Research and other departments with ad-hoc projects (i.e. research on problems’ causes and effects), and support approved research projects as required

3. Data Management:

• Oversee the collection and reporting of PVI’s KPIs for Quarterly and Annual OKRs
• Conduct regular quality checking and assurance of routinely collected data (lists) 
• Set up and ensure the integrity of the Global PVI Impact internal and external dashboards (Google Data Studio)
• Manage periodic data cleansing 
• Draw data from PVI’s database as requested by Country and Department functions 

QUALIFICATIONS

Knowledge and experience

Essential:

• At least 3 years’ experience working in a monitoring, evaluation and Impact role
• Strong understanding of impact practice
• Experience of designing, delivering and analysing monitoring, evaluation and Impact frameworks, systems and methodologies
• Experience of gathering and interpreting data
• Ability to create compelling internal and external reports
• Experience of using monitoring, evaluation and impact findings and analysis to inform operations and strategy
• Experience of managing databases and comfortable working with large volumes of data
• Good understanding of data management and GDPR
• Project management experience

Desirable:

• Experience working in the non-profit sector
• Experience working remotely and/or with an organisation that has remote workers
• Experience working in a global organisational context with multiple countries, partners, and stakeholders.
• Experience of CRM systems
• Experience with APIs

Skills and Attributes

• Strong Office Software skills (Google Docs, Google Sheets), especially strong proficiency in Google Sheets/Excel.
• Strong data collection and analysis skills (e.g., R, SPSS, APIs)
• Strong data visualisation skills (e.g., Google Data Studio)
• Strong survey software skills (e.g., Limesurvey, Jisc online surveys or similar)
• Strong written and verbal communication
• Attention to detail, accuracy and quality
• Highly motivated and self-driven with an ability to manage and prioritise own workload (a track record of setting and meeting deadlines, working under pressure and producing results, being thorough while also mindful of the nature of the organisation - a non-profit that requires regular impact assessments and achievements overviews)
• The ability to take initiative and to work both independently and collaboratively from a remote office environment.
• Strong interpersonal skills and personal authority to establish rapport with key stakeholders
• Experience in managing a project team

Personal Qualities

• Strong motivation to support the plant-based movement and alignment of your values with those of ProVeg International.

BENEFITS OF WORKING WITH US

• A strong organisational focus on personal development and designated training budget
• Flexibility around working arrangements
• And last but not least: Become part of a great team and work with us towards  a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet

WHEN?

Application deadline: 11th Oct 2020 (might be extended)
HR Phone interviews: 15/16 Oct
Online interviews with the manager: 26-30th October 2020
Start date: mid-Nov - 1 Dec 2020

FURTHER INFORMATION

Your application should include a cover letter and CV. Please tell us how you found this job ad. Please submit your application using our online form. (https://proveg-jobs.personio.de/job/257550?_pc=27797#apply/) Thank you!

If you have successfully made it to the long list of applicants, you will be invited for a phone interview, usually within two weeks of the application deadline. Should you be shortlisted, the next steps will be:

1. An online task.
2. A virtual face-to-face interview.
3. If applicable, an optional ‘trial day”, that includes the handling of tasks that are typical for the role you are applying for. This step helps us to get to know you and your way of working better and gives you a chance to get a full picture of the job and our organisation. 
4. The final decision may require an additional interview, usually with Senior Management.

JOB DETAILS

Reports to: International Operations Manager
Department: International Operations
Location: Remote (Ideally in Europe)
Hours: 40 hours per week

Reporting to the Impact Manager, the Impact Officer will take a leading role in using data to drive impact for children and young people on the West London Zone programme.

Key components of this role include:

• Supporting planning and implementation of quantitative and qualitative data collection from schools, children and young people, parents and our delivery partners.
• Lead on specific pieces of quantitative and qualitative analysis, including descriptive analysis and pre-post comparison analysis.
• Supporting communicating insights and findings to the wider organisation to imbed a culture of data driven decision making.
• Supporting the wider team to report on our delivery and outcomes to internal and external audiences.

To apply, please send a completed application form which you will also find on West London Zone’s website.

Applications received before 10am on Thursday 3rd December 2020 will be considered.

Shortlisted candidates will be notified by 5:00pm on Friday 4th December 2020.

Interviews to follow on 7th - 8th December.

Interviews would either be face to face or via video call but will be in line with the most up-to-date government guidance.

Department: Data and Impact

Interview date: wc 7 December

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

We're looking for a researcher to join our Impact team as an Impact and evaluation analyst. As an analyst you will play a pivotal role evidencing the impact our services have for our clients, as well as for society more broadly. You'll work on a diverse range of evaluation projects, from an innovative new service designed to support banking clients in need of financial support, to looking into how our energy advice is being delivered during the current lockdown period. 

You'll have the opportunity to play a key role in all parts of the evaluation journey from design to delivery and then dissemination. You will have the opportunity to gain skills in a wide range of research activities including designing data collection tools, conducting qualitative research and analysing data. 

You'll also have the opportunity to support the team to share research findings with internal and external audiences, and to showcase the importance of evaluation and impact research. 

If you are interested in pursuing or continuing a career in social research or evaluation, we would love to hear from you. 

As a result of the current coronavirus situation all roles are based remotely. 

The national Citizens Advice operates from offices in England and Wales, with 5 regional offices based in Cardiff, London, Birmingham, Leeds, and Liverpool, therefore all successful applicants must be based within England or Wales.

Please note in the event of a high number of applications we reserve the right to close the application early. 

Role: Head of Impact

Pay: £32,500 – £37,500, potentially more for exceptional candidate.

Hours: 40 per week from Monday to Friday. Some evening and weekend work may be required from time to time.

Holidays: 28 per year including bank holidays

Background to Change Please

We launched in November 2015 and are an award-winning social enterprise working hard to end homelessness.

Our mission is simple; we want to train and support amazing people out of homeless and back into work. Our model is simple and effective; we train people experiencing homelessness as baristas, support them with mental wellbeing, housing and then into onward employment.

Since we started we have supported over 200 people and have launched throughout the UK.

The Role:

We are recruiting a Head of Impact – a new role which is vital to the growth of Change Please.

It is an opportunity for the right person to build and lead a team to support our homeless baristas and influence the direction of the organisation.

In the first 3-6 months, the role will be very ‘hands-on,’ where the postholder will meet the various teams, learn how the organization works and with the Director help to recruit new team members.

We are looking for someone with experience of working with vulnerable people, preferably within the homelessness sector and mental health.

CoronaVirus

The need for our work is even more important after the effects of CoronaVirus. We have rebuilt after a difficult period with a renewed energy to achieve our mission.

We are looking for an exceptional individual to join us and help lead on our local and national expansion plans over the coming years.

Job Description

Support

• Ensuring that Change Please Trainees have adequate support for their journey towards employability and becoming ‘ready-to-work.’
  • Mental wellbeing
  • Life-skills
  • Extra activity
• Supporting and overseeing mental wellbeing support for Trainees, including arranging counselling and therapy
• Supporting and overseeing drug/alcohol support for Trainees

Management

• Managing support volunteers, staff and contractors
• Managing caseworkers (to be recruited)
• Clinical psychologist (p/t to be recruited)
• Appraisals, performance reviews, additional training for impact team members

Leadership and influencing

• Working with Head of Recruitment, Head of Retail and Head of Training and other staff to ensure that we deliver throughout the ‘Trainee Journey’
• Working with Head of Retail to ensure that Retail staff are trained and able to support Trainees effectively
• Working with Employment team to ensure that inward recruitment of Trainees
• Providing training around wellbeing needs of Trainees, for example Mental Health First Aid

Finance and budgeting

• Working with Finance Director and Director of Impact to agree budgets and targets
• Overseeing financial record keeping
• Overseeing Payroll with Finance department
• Overseeing Loans and support to Trainees

Partnerships

• Securing new inward referral partnerships
• Reviewing inward referral relationships
• Working with Director of Impact to secure and manage new support partnerships.

Networking

• Securing new relationships with partners

Any other reasonable duties as required as part of the post

Person specification

• Experience of mental health support work
• Mental Health qualification
• 4 years’ management experience
• Experience of working within homelessness
• Multi-agency working
• Experience of supporting with employment training
• Able to inspire confidence in a wide range of people including Trainees
• Outstanding interpersonal skills
• Able to work as part of a team and on own initiative
• Able to build and maintain relationships with senior employees and partners
• Able to work across multiple teams and be flexible with colleagues
• Excellent resilience and ability to see things through
• Excellent communication skills with different audiences
• Flexible and able to work across different teams and departments
• Willing to travel within UK for work

To apply, please include a brief cover letter with your CV.

Our mission

Impact Box's mission is to transform how the social sector uses technology. We want to bring about a sector that is more impactful, efficient and data-informed. We do this by providing charities and social enterprises outstanding software solutions that address the day-to-day challenges they face. Using our knowledge and experience of the sector, we are able to provide solutions that help organisations increase their impact and deliver on their mission.

Our work falls into three main areas:

1. We deliver one-off software implementations for charities and social enterprises, often on the Salesforce platform.

2. We build tech for good products that benefit the whole sector. In 2020 we are launching Tent, a platform that allows charities to create engaging digital spaces for the people they work with at a fraction of the cost of custom development.

3. We provide ongoing support and capacity building to help organisations make best use of the software they have.

Our staff team is what makes us who we are. We work hard to foster a culture of openness, innovation and collaboration. We want to be a workplace where all ideas are taken seriously, regardless of the job title of the person presenting them. We are also fully committed to ongoing learning and development, both as an organisation and as individuals.

Location

Normally our office is between Stockwell and Oval in South London. But like many organisations we are currently operating remotely. It is difficult to predict what the situation will be by January but we may still be operating fully or partially remotely when this role starts. We will only return to the office when it is appropriate to do so and we are committed to respecting the fact that what constitutes an appropriate point to return may vary from person to person.

The role

We are looking for an outstanding individual to join our team as a Solutions Architect. The Solutions Architect will be responsible for all aspects of project delivery, from initial requirement gathering to designing and implementing a solution in Salesforce and then training users once the system is built. On projects they manage they’ll be responsible for assigning tasks to others in the team, managing the client relationship and tracking time spent against estimates and timelines. They will also provide both ongoing support and capacity building to Impact Box’s support clients. 

We are looking for someone who is passionate about the work we do, would thrive in the fast-paced environment of a small start-up and is excited by the prospect of joining a rapidly-growing organisation.

Ultimately the role requires a combination of technical aptitude and excellent project management skills. This is reflected in the person specification below. Whilst it would be advantageous for applicants to have experience of both developing solutions on the Salesforce platform and project management, we would encourage applications from those with significant experience in just one of these areas, providing that they can demonstrate why they are confident they’ll be able to develop the other quickly once they start.

What you get

We think we have a compelling offer for the successful candidate, including:

• The chance to contribute to the development of a dynamic and growing start-up with a culture of openness and collaboration - we are open to ideas for where we should go from everyone in the team

• The opportunity to work with a diverse range of social purpose organisations

• Numerous development opportunities associated with a role that is varied and excited, as well as clear career progression and a dedicated training budget

• Annual salary review and other benefits including a cycle to work scheme

• Opportunity to gain Salesforce Certifications (associated costs covered by Impact Box)

As an organisation we also support flexible working. This includes working from home being completely normalised (i.e. no asking your line manager or having to give a reason) and flexibility in start and finish times. We recognise that everyone's situation is unique and are committed to eliminating as many barriers as possible to working for us. If you have particular requirements you’d like to see if we can accommodate, we will be happy to discuss.

Responsibilities

• Meeting with clients to understand requirements

• Project management, including managing client relationships and leading weekly project sprint meetings

• Design and implementation of solutions on the Salesforce platform

• Testing and review of solutions developed by colleagues

• Presenting solutions to clients and gathering feedback

• Data migration, client training and other tasks associated with the ‘go-live’ process

• Managing time against estimates and tracking the overall time spent on projects

• Providing ongoing support to our support clients

Person specification

Ideally, the right candidate will have:

• A passion for working with charities and other social purpose organisations

• Experience of implementing solutions on the Salesforce platform (or similar)

• Excellent communication skills and the ability to effectively manage client relationships

• Previous experience of leading projects

• Strong analytical and problem solving skills

• Excellent time-management and the ability to cope with a varied workload as well as delivering multiple projects in parallel

• A commitment to feedback and learning

We’re not looking for a specific work or education history. You may have gained these skills working in a role in another start-up or a charity. But equally you may have acquired these skills in an entirely different role or setting. We encourage applications from candidates with a diverse range of experiences.

Diversity and inclusion

We’re committed to creating an inclusive workplace that promotes and values diversity. Organisations that are diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are better places to work. But more importantly, creating an environment where everyone, from any background, is welcome and can do their best work is the right thing to do.

The process

Applications are only accepted if submitted through the online form on our website.

The deadline for applications is midnight on Sunday 6th December. Shortlisted candidates will be invited to interview on Monday 14th December (by video call).

We think interviews should be about showcasing your experience and skills, not a test of ad hoc presentation skills. We therefore provide all interview questions in advance to shortlisted candidates. There will also be a short task to prepare in advance of the interview.

Operations Manager (UK Humanitarian Innovation Hub)

Are you an exceptional operations manager, who’s experienced in humanitarian start-ups? Are you passionate about helping people impacted by humanitarian crises? Are you interested in joining an exciting new initiative, which will promote collaboration between the humanitarian sector and UK leaders in science, technology, and innovation?

We are looking to recruit an Operations Manager for the UK Humanitarian Innovation Hub, with a focus on managing finance, HR, work plans, grants and administration.

Launching in 2021, the Hub will bring together the Humanitarian sector and the UK’s expertise in technology, science and innovation to support people impacted by crises. The Operations Manager will play a central role, supporting the set-up and day to day running of the Hub.

You will have considerable experience in operational delivery roles, ideally from the humanitarian sector or membership organisations. You will have an excellent working knowledge of operational systems and be adept at building constructive working relationships. The UK Humanitarian Innovation Hub is a new initiative, so we are looking for someone who is experienced in start-ups and feels comfortable in an evolving environment, as the work of the Hub continues to grow and develop. We are also interested in hearing from candidates with a background in research and grants, as the Operations Manager will be involved in delivering a funding programme for humanitarian innovation work. 

The Hub is hosted by Elrha and is funded by the UK’s Foreign, Commonwealth and Development Office (FCDO).

If you are passionate about using your operations skills to support the humanitarian community and those affected by crises, and you want to be part of a new initiative that creates positive change in the humanitarian sector, then join us and we’ll give you every opportunity to succeed.  

***

We are committed to the safeguarding and protection of children and vulnerable people in our work. This post is subject to a range of vetting checks including a criminal records disclosure. 

We recognise the positive value of diversity and promote equality and are committed to improving employment opportunities for minority groups. We welcome and encourage applications from people of all backgrounds, particularly from Black, Asian and Minority Ethnic (BAME) and disabled candidates, as BAME and people with disabilities are currently under-represented throughout our work. We also welcome applications from LGB and Trans, and non-binary candidates.

Please note: Due to COVID-19 we are all currently working remotely, so this role will initially be home-based. When deemed safe and appropriate to do so, the role will be based in our London office and there will be some UK travel involved in this role.

The role will be appointed at the start of the salary band advertised, unless there are exceptional circumstances. This allows for incremental progression within the role and movement up the scale.

Closing date: 29 November 2020 Interview date: 10 December 2020

Our mission

Impact Box's mission is to transform how the social sector uses technology. We want to bring about a sector that is more impactful, efficient and data-informed. We do this by providing charities and social enterprises outstanding software solutions that address the day-to-day challenges they face. Using our knowledge and experience of the sector, we are able to provide solutions that help organisations increase their impact and deliver on their mission.

Our work falls into three main areas:

1. We deliver one-off software implementations for charities and social enterprises, often on the Salesforce platform.

2. We build tech for good products that benefit the whole sector. In 2020 we are launching Tent, a platform that allows charities to create engaging digital spaces for the people they work with at a fraction of the cost of custom development.

3. We provide ongoing support and capacity building to help organisations make best use of the software they have.

Our staff team is what makes us who we are. We work hard to foster a culture of openness, innovation and collaboration. We want to be a workplace where all ideas are taken seriously, regardless of the job title of the person presenting them. We are also fully committed to ongoing learning and development, both as an organisation and as individuals.

Location

Normally our office is between Stockwell and Oval in South London. But like many organisations we are currently operating remotely. It is difficult to predict what the situation will be by January but we may still be operating fully or partially remotely when this role starts. We will only return to the office when it is appropriate to do so and we are committed to respecting the fact that what constitutes an appropriate point to return may vary from person to person.
 

The role

We are looking for an outstanding individual to join our team as Solutions Officer. The Solutions Officer will work alongside our Project Leads and the wider Impact Box team on project delivery, ensuring we design and implement high-quality software solutions to the problems our clients face. They will also provide both ongoing support and capacity building to Impact Box’s support clients. 

We are looking for someone who is passionate about the work we do, would thrive in the fast-paced environment of a small start-up and is excited by the prospect of joining a rapidly-growing organisation.

Although the day-to-day work will involve configuring Salesforce, we are not limiting our search just to those who have prior experience of working with Salesforce. We think experience with similar software and or a broader technical aptitude are more than sufficient provided you are excited to learn about developing on the Salesforce platform. We have a talented technical team so will be able to provide guidance and training to the successful candidate. 

What you get

We think we have a compelling offer for the successful candidate, including:

• The chance to contribute to the development of a dynamic and growing start-up with a culture of openness and collaboration - we are open to ideas for where we should go from everyone in the team

• The opportunity to work with a diverse range of social purpose organisations

• Numerous development opportunities associated with a role that is varied and excited, as well as clear career progression and a dedicated training budget

• Annual salary review and other benefits including a cycle to work scheme

• Opportunity to gain Salesforce Certifications (associated costs covered by Impact Box)

As an organisation we also support flexible working. This includes working from home being completely normalised (i.e. no asking your line manager or having to give a reason) and flexibility in start and finish times. We recognise that everyone's situation is unique and are committed to eliminating as many barriers as possible to working for us. If you have particular requirements you’d like to see if we can accommodate, we would be happy to discuss.

Responsibilities

• Meeting with clients to understand requirements

• Design and implementation of solutions on the Salesforce platform as part of project delivery

• Presenting solutions to clients and gathering feedback

• Data migration, client training and other tasks associated with the ‘go-live’ process

• Managing time against estimates

• Providing ongoing support to our support clients

Person specification

Ideally, the right candidate will have:

• A passion for working with charities and other social purpose organisations

• Technical aptitude, particularly in configuring or developing software (experience with Salesforce is desirable but not essential)

• A track record of learning new skills quickly

• Strong communication skills and the ability to work well with others

• Strong problem-solving skills

• Excellent time-management and the ability to cope with a varied workload as well as delivering multiple projects in parallel

• A commitment to feedback and learning

We’re not looking for a specific work or education history. You may have gained these skills working in a role in another start-up or a charity. But equally you may have acquired these skills in an entirely different role or setting. We encourage applications from candidates with a diverse range of experiences.

Diversity and inclusion

We’re committed to creating an inclusive workplace that promotes and values diversity. Organisations that are diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are better places to work. But more importantly, creating an environment where everyone, from any background, is welcome and can do their best work is the right thing to do.

The process

Applications are only accepted if submitted through the online form on our website: 

The deadline for applications is midnight on Sunday 6th December. Shortlisted candidates will be invited to interview on Tuesday 15th December (by video call).

We think interviews should be about showcasing your experience and skills, not a test of ad hoc presentation skills. We therefore provide all interview questions in advance to shortlisted candidates. There will also be a short task to prepare in advance of the interview.

About School Food Matters

School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools.  Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.

Healthy Zones

Funded by Guy’s and St Thomas’ Charity (GSTC), this five year programme will work with 80 primary and secondary schools in Lambeth and Southwark to tackle childhood obesity.  Building on our pilot programme, we have developed a variety of activities to improve the food on offer throughout the school day. We will consider the needs of each school and offer support accordingly. This will include support to develop and implement food policies and/or to introduce healthier food to after school and breakfast clubs.

About the role

SFM is looking to appoint a suitably qualified manager to lead the monitoring, evaluation and learning of the Healthy Zones programme. This role will be key to understanding the effectiveness and impact of the programme and building an evidence base of what works to inform future changes in practice and policy.

They will set up, lead and champion learning processes so that they can support project teams to use findings effectively.

The role will involve overseeing and providing support to the external evaluator (ICF) as well as coordinating with various partners; securing access to relevant project information and documentation; collating and cleaning data; leading the review of evaluation outputs; and documenting the lessons learned throughout the process to inform the overall evaluation. It is critical that this person can work well with the external evaluator to share formative learning with the project team and our funder (GSTC) to aid and improve programme delivery.

We are seeking someone with an eye for detail, proven experience conducting research and data analysis, an ability to effectively communicate evaluation findings to a range of audiences, and a track record of developing strong relationships with partner organisations.

Key tasks

Coordination

• Support the external evaluator to design and implement data collection and evaluation tools
• Document the implementation of the evaluation including completion of milestones/deliverables and provide regular updates to the Healthy Zones programme team and funder
• Coordinate data collection and monitoring activities between the programme team and external evaluator
• Coordinate findings to inform programme learning
• Keep the external evaluator updated about changes to programme delivery or evaluation context
• Facilitate access to the necessary information, data and contacts required for the evaluation

Data collection and analysis

• Collate and prepare monitoring data (as required) and perform regular quality checks
• Ensure adherence to ethical and data protection standards throughout the evaluation
• Continually monitor and update existing Logic Models and Theory of Change approaches to evaluation and impact management across the Healthy Zones programme to inform our work and strategic approach

Report writing and presentation

• Coordinate the writing of the interim evaluation report after three years of the programme, setting clear expectations for what should be included
• Assist with the presentation of the results to both internal/external audiences

The Monitoring, Learning and Evaluation Manager will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential!

Person Specification

Essential

• At least two years’ experience leading the implementation or management of monitoring, evaluation and impact projects
• Understanding of theories, concepts and approaches to evaluation and demonstrable expertise of monitoring, evaluation and impact frameworks and systems
• Ability to implement data collection and collation using both qualitative and quantitative research methodologies
• Experience of managing databases and interpreting and analysing large volumes of data
• Clear and concise writing skills
• Strong data collection and analysis skills
• Good understanding of data management and GDPR

Desirable

• Experience managing external contractors or partners
• Experience of setting up or managing learning and/or using evidence to improve interventions
• Degree in social research or social science
• Experience working remotely and/or with an organisation that has remote workers
• Experience working in the charity sector
• An interest in children’s health, campaigning and environmental issues