Impact manager jobs in east molesey, england

About us

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

This critical role will drive our social media activity at a national and local level. This will be achieved through ensuring targeted messaging is of a high quality, is insight-led and will inspire action as well as support the people we help and attract new audiences. You will have:

• Experience of developing engaging content for owned social media, driving channel growth, measuring key metrics to inform performance and innovation.
• Experience of working with defined budgets to create paid plans and strategies. Reaching defined target audiences driving new people to our owned channels.
• Experience of moderating user generated content that can at times be challenging from the perspective of its unpleasant nature and in volume.

Hours: Full-time, 35 hours per week.

Contract: Permanent.

Location: Remote with a need to travel as the role requires.

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 5 August 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Location: Godalming, Surrey – HQ.
Working Pattern: Godalming, UK (hybrid working pattern 2x days in the office)
Job Type: Full-time; Permanent
Salary: £40,000 - £45,000 (depending upon skills and experience)
 
Do you have a proven track record in digital marketing?
 
We are looking for a talented and experienced digital marketer to work with the UK Fundraising team and lead the digital fundraising programme.
 
About Us
 
Compassion in World Farming International is a leading global organisation dedicated to ending factory farming worldwide. We were founded in 1967 by Peter Roberts, a British farmer alarmed by the rise of factory farming. Over the past 50 years, we have made major strides in abolishing inhumane practices such as barren battery cages, veal crates, and sow gestation crates in the UK and Europe.
 
Our approach involves campaigning, advocacy, and engagement with policymakers at national, intergovernmental, and corporate levels, building a movement of individuals concerned about animal welfare and the health and sustainability of our food. We are driven by a passion for animal welfare and food system change, believing in a future where animals are treated with compassion and respect, and where sustainable farming practices prevail for a healthy planet.
 
Our international headquarters are in Godalming (UK), with team members in 14 countries on four continents including the US, Italy, France, Poland, the Netherlands, Spain, Czechia, China, and a specialist policy office in Brussels. This role is part of the Global Fundraising Directorate of over 50 staff, consisting of Philanthropy, Individual Giving, Legacies, Digital, CRM and Brand teams, based internationally, primarily in the UK (HQ) and our six other fundraising markets in the USA and Europe.
 
About The Role
 
The purpose of our Digital Marketing Fundraising Manager role is to help end factory farming by managing and marketing a diverse portfolio of digital products and budget, to achieve ambitious lead generation, acquisition, and retention income growth targets, that will fund Compassion’s vital work. This includes developing and delivering strategic digital campaigns across paid media, email, web, and eCommerce platforms, working collaboratively with internal teams and external agencies to produce compelling content and optimise performance.

The position suites a creative and data-driven approach, with a focus on audience engagement and conversion, and a commitment to continuous improvement through testing, analysis, and innovation. By helping to drive digital fundraising success, this position will play a key role in expanding Compassion’s reach and impact, helping to build a movement for change and secure sustainable funding for our global mission.
 
About You
 
To succeed in this busy and vital role, your passion for digital marketing and communications will be matched by your ability to be a proactive self-starter who thrives in a fast-paced, mission-driven environment. You will be part of a small but expert team, which focuses on changing the world, and your strategic thinking and hands-on approach will be key to delivering results.
 
With a strong track record of leading best-in-class digital fundraising and marketing programmes at a senior level, you will bring both vision and precision to your work. You will need to be entrepreneurial, innovative, and creative, with exceptional communication skills and the confidence to lead across a wide range of digital channels.
 
From social media advertising and display to email, web, eCommerce, and beyond, you will know how to craft compelling campaigns that inspire action and deepen supporter engagement. You’ll be able to analyse performance, optimise campaigns, and adapt quickly to new opportunities that will ensure that Compassion’s digital fundraising continues to grow and evolve in line with our ambitious goals.
 
Why Join Us
 
This is a fantastic opportunity to use your skills to create impactful and creative marketing programmes that directly support the mission to end factory farming and build a more compassionate global food system. At Compassion in World Farming, you'll be part of a passionate, purpose-driven team that values your voice, supports your growth, and empowers you to make a real difference. 

Join our team and make a lasting impact, while being part of a workplace that values and supports you every step of the way:
 
- Enjoy an enhanced annual leave of 25 days per year, along with bank holidays
- Our comprehensive benefits package includes core offerings like Health Cash Back Plan
- MHFA support – 24/7 GP access and Employee Assistance Programme
- Free onsite parking and office next to mainline station
- Optional savings schemes like the Cycle Benefit scheme
- Embrace a fulfilling career that prioritises your well-being, while also enjoying excellent development opportunities
- Hybrid working model (dependant on role and location)
- A defined contribution pension scheme
- Enhanced discretionary company sick pay
- Premium Subscription to Calm App
 
To Apply: 
 
If you have the skills and experience to excel in this role, we are keen to hear from you and welcome your support in contributing to our globally impactful cause. Please submit your CV and a cover letter, outlining how you meet the Person Specification detailed in the job description. Please note that we reserve the right to commence interviews on a rolling programme.
 
Application Information:
 
Closing date: 9am on 22nd August 2025
1st Stage (Teams) Interview : Friday 29th August
2nd Stage (Face to Face at HQ) Interview : Thursday 4th September

No agencies please.
 
In order to comply with legal requirements, as part of our selection procedure we ask all potential employees to prove their eligibility to work in the UK.
 
Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background.  We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector.  We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.
 
REF-222918

About The Role

What if your expertise in IT project management could help drive transformational technology change that directly supports families facing dementia's greatest challenges?

About the opportunity

As Senior IT Project Manager, you'll lead some of our most complex technology programmes. Overseeing delivery of major technology initiatives that directly enhance our ability to support people affected by dementia. You'll line manage a team of IT Project Managers and Project Support Officers. You'll bring out the best in your team while delivering complex, high-impact projects on time and within budget.

This is an important technical leadership role within our Technology Directorate. Working closely with our Project Management Office (PMO) to implement large-scale technology projects using PRINCE2 and Agile methodologies. You'll build relationships across the organisation. Managing cross-functional specialist teams and ensuring our technology infrastructure, systems and applications evolve to meet the needs of those we serve.

If you're a seasoned project management professional looking for an opportunity to contribute to transformational change in a cause-driven environment where your technical expertise makes a meaningful difference - we'd love to hear from you. 

About you

You're an accomplished Senior IT Project Manager with proven expertise in delivering complex technology programmes. You have substantial line management experience and a passion for developing others while driving successful project outcomes. You thrive in technical environments, connecting effectively with both specialist teams and business stakeholders to deliver results that matter.

You'll have:

- Significant line management experience with responsibility for team development, performance management, and leading through organisational change.
- Proven track record in senior IT project management roles, delivering complex technology change programmes with lasting organisational impact.
- Extensive experience across technology infrastructure, data, digital, systems and/or applications project delivery, with in-depth expertise in at least one area.
- Advanced understanding of end-to-end project lifecycle management, including planning, risk management, resource allocation and financial controls.
- A formal project management qualification at Practitioner level (PRINCE2, MAPM, PMP, or APMG) alongside experience with both traditional and Agile project management methodologies.
- Excellent communication abilities, engaging technical and non-technical audiences with equal effectiveness alongside strong stakeholder management and influencing skills.

What you’ll focus on: 

- Formal line management and development of a small team of IT Project Managers and Project Support Officers including coaching, mentoring and supporting their career progression.
- Leading selected technology programmes within our broader Technology Transformation initiative, ensuring projects meet deadlines, budgets and strategic organisation wide objectives.
- Managing cross-functional specialist teams and building effective partnerships with internal and external stakeholders to deliver sustainable technology solutions.
- Developing comprehensive project plans, maintaining proper governance structures, and producing regular progress reports for senior leadership and project boards.
- Identifying, documenting and managing risks and interdependencies across programmes, escalating resource conflicts and issues as appropriate.
- Working collaboratively with the PMO to ensure projects align with our methodology standards while supporting the organisation's broader strategic goals.

Ready to lead a team where every successful project deployment, every system enhancement, and every technological advancement directly empowers our mission to transform lives affected by dementia?
 
Important Dates

Application Deadline: 23:59 on Sunday 17th August.
Applications will be reviewed on week commencing 18th August.
Interviews will begin end of August.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

This leading women’s health charity is looking for a Senior Media and PR Manager to lead strategic communications across policy, public health and campaigning workstreams at a leading UK research and support charity.
 
A leading women’s health charity is seeking a Senior Media and PR Manager to shape and deliver high-impact communications across its policy, public health, and campaigning priorities.
 
Joining at a key moment as the organisation launches a new five-year strategy, you’ll play a central role in developing and implementing ambitious media plans that influence public policy, drive behaviour change, and support those affected by serious health conditions. With a focus on early detection and treatment messaging, you’ll lead strategic media activity, build strong relationships with journalists and decision-makers, and ensure alignment across teams for maximum impact. You’ll also contribute to the leadership of a high-performing media and PR team—steering proactive opportunities, strengthening internal processes, and ensuring the charity maintains its position as the go-to voice on women’s health.
 
This is a full time role, five days per week, two of which will need to be in the office.
 
Key responsibilities:

• Lead strategic media plans for policy, campaigns, and public health, ensuring high-impact coverage and influence
• Manage and mentor a Senior Officer, and help oversee team operations, meetings, and rota planning
• Create and sign off compelling media content, escalating sensitive or high-profile stories as needed
• Build strong media relationships, positioning the charity as the go-to source on their area
• Deputise for senior leadership, contribute to crisis comms, and support cross-organisational collaboration

 
The appointed candidate will have:

• Strong experience in health communications and media relations
• Excellent news sense and ability to simplify complex policy/health topics
• Skilled stakeholder management, including working with lived experience spokespeople
• A strategic mindset and confident project management abilities

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Salary: £45,000 – £48,000 per annum
Contract: 12-month fixed-term (Maternity Cover), Full-time
Location: Hybrid – 2 days per week in Hampstead Head Office
Closing date: 4^th August
Benefits: 27 days annual leave (plus bank holidays), enhanced pension, medical cash plan, cycle to work scheme, employee assistance programme, and more

We are delighted to be working with the incredible Anthony Nolan to recruit a Corporate Partnerships Senior Account Manager on a 12-month maternity contract. Anthony Nolan has been transforming lives since 1974, when it created the world’s first stem cell donor register. Today, the charity continues to lead the way in stem cell transplantation and cell therapy, giving four people a day another chance at life.

In this role, you will manage and grow a portfolio of high-value corporate partnerships—including a £15m flagship partnership—delivering exceptional stewardship, strategic planning, and long-term value. You’ll work closely with internal and external stakeholders to maximise income, deepen engagement, and drive meaningful impact for patients.

To be successful in this role, you will need:

• A proven track record of growing and retaining long-term, high-value corporate partnerships in the charity sector
• Excellent communication, negotiation, and relationship-building skills
• Experience managing complex, multi-year partnerships and campaigns
• A proactive, creative, and results-driven approach

If you’re passionate about using your expertise to help save lives and thrive in a fast-paced, purpose-driven environment, we’d love to hear from you.

If you would like to have an informal discussion, please contact Ashby Jenkins Recruitment and ask to speak to Harry.

Ashby Jenkins Recruitment is a specialist charity recruitment agency. We are committed to equity, diversity, and inclusion and take a relationship-led approach to recruitment in the sector. You can read more about our commitment to diversity on our website

If enough applications are received, we reserve the right to close the application period early.
Please quote reference 2662HW when applying.

£34,300 - £37,300 per year

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for an Awareness, Engagement and Participation Senior Officer to join our Health Services, Equity and Improvement directorate.

In this role, you’ll be at the heart of our work to raise awareness and build stronger connections with those most at risk of prostate cancer. You’ll support our community engagement and participation efforts, making sure the voices of men affected by prostate cancer, and those at risk, shape what we do and how we do it. A big part of the role involves working directly with individuals and communities, helping them feel empowered and supported to get involved and make a real impact.

You’ll be the main point of contact for involving patients in projects, manage the day-to-day running of our Patient Advisory Group, and oversee our community inbox to make sure requests are responded to quickly and effectively and help to triage support requests.

Working with volunteers is another key part of the role. You’ll recruit and guide volunteers raising awareness in their communities, helping to deliver onboarding, training and ongoing support. You’ll work closely with our Volunteer Experience team to ensure everyone has a positive and meaningful experience.

You’ll regularly attend community events and find impactful ways to share our messages – particularly with communities affected by health inequalities. You’ll also help measure and evaluate the impact of our awareness and engagement work.

This is a rewarding role where you’ll meet volunteers and supporters and see the impact of our work first-hand. Together, we’re raising awareness of prostate cancer, giving men the knowledge of their risk and the power to act on it.

What we want from you

To be successful in this role you’ll be passionate about public health, awareness raising and working with people with lived experience. Patient involvement is a core principle of our organisation so understanding how that can inform and shape the charity’s work is essential.

You’ll be an excellent communicator (both in person and in writing) and able to engage clearly across a range of channels and audiences. Strong project management skills are essential, as you’ll often be juggling different tasks and working with a range of people, including patient groups, volunteers and colleagues across the charity.

You’ll be comfortable building relationships with communities, volunteers and partners, and have a good understanding of how health inequalities affect access to healthcare. Experience of working directly with communities most affected by these inequalities will be a real advantage. You’ll also be able to think creatively about how to raise awareness and broaden participation beyond traditional volunteering roles.

It’s important that you can measure and evaluate the impact of engagement and involvement work, and that you bring a thoughtful, inclusive approach to everything you do.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 10th August 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 18th August 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Are you passionate about data, technology, and making a real-world impact for animals?

AWIP (Animal Welfare Investigations Project) is on a mission to ensure that all animals are protected from organised crime. As we scale our fundraising campaigns and recurring supporter base, we’re looking for a part-time Data & CRM Officer to transform the way we manage supporter data and drive income growth.

We are scaling rapidly — building our membership base, global reach, and digital fundraising channels — and we’re investing in the infrastructure to support that growth.

As part of this journey, we are launching a major CRM transformation project to unify our supporter data, power our fundraising, and deepen relationships with our global supporter community.

You’ll work closely with our Marketing & Communications (MarrComm) team to deliver clean, actionable data for emergency appeals, regular giving campaigns, petitions, and legacy fundraising. Your work will directly help fund frontline rescue operations around the world.

About The Role:

We are seeking a highly motivated part-time Data & CRM Officer to lead the implementation and ongoing development of our new Salesforce CRM and to integrate it with our full digital stack using tools like Zapier.

You will play a crucial role in enabling our small Marketing & Communications (MarrComm) team to access accurate, actionable data for our emergency appeals, recurring giving campaigns, petitions, and legacy engagement.

This is a rare opportunity to build systems from the ground up that will directly support real-world rescues, investigations, and sustainable income generation for animals in need.

Key Details:

• Contract type: 6-month fixed-term (with strong potential to become permanent, subject to KPIs)

• Start date: September 2025

• Location: Remote (Must be UK-based)

• Working hours: 16 hours per week (100% flexible schedule; some occasional overtime may be required to meet KPIs with strong potential to become full-time)

• Salary: £13,957 per annum (pro rata), based on a full-time equivalent of £30,500 (35 hours per week)

Key Responsibilities

• Lead the implementation of Salesforce CRM and ensure smooth migration from legacy systems

• Build and manage data automations using Zapier or similar no-code automation platforms, connecting platforms such as MailerLite, FundraiseUp, Meta Lead Ads, and Stripe

• Ensure all supporter data is accurate, deduplicated, well-tagged, and GDPR-compliant

• Create and maintain segmentation and logic to support targeted campaigns and supporter journeys

• Collaborate with the MarrComm team to deliver campaign-ready data for fundraising and advocacy

• Develop dashboards and reporting tools for real-time performance insights

• Document workflows and integrations to ensure long-term sustainability of systems

• Proactively identify opportunities to improve donor retention, upgrade journeys, and LTV through smarter data use

Essential Skills & Experience

• Strong experience working with CRM systems in the non-profit or charity sector

• Hands-on experience with Zapier and third-party platform integrations

• Direct experience with Salesforce (or another comparable CRM such as Dynamics or Raiser’s Edge)

• Understanding of data hygiene, supporter segmentation, consent management, and GDPR compliance

• Ability to work independently and manage multiple technical tasks simultaneously

• Confidence in working with both technical and non-technical colleagues

• Excellent attention to detail and data accuracy

Desirable

• Experience with MailerLite, FundraiseUp, or similar email marketing and donation platforms

• Familiarity with other automation platforms (e.g. Power Automate, Make/Integromat)

• Experience creating fundraising journeys (e.g. welcome series, upgrade campaigns, reactivation flows)

• Prior experience supporting legacy fundraising or donor segmentation

• A vegan or vegetarian lifestyle and alignment with cruelty-free principles (desirable but not essential)

• Experience working remotely and independently within a small, agile team

About Bright Futures UK

Bright Futures UK supports children and young people aged 5 to 24 whose education has been disrupted due to serious long-term physical or mental health conditions. We offer online one-to-one tutoring, befriending, and mentoring programmes, as well as group programmes including hospital workshops, industry events, and advocacy actions initiatives. Working in close partnership with hospitals, families, and other services, we ensure that children and young people experiencing health-related challenges are not left behind.

Role Overview

This is a key role in the delivery of our online personalised programme. The Coordinator will oversee the children and young people referral pathway, acting as the first point of contact for new referrals and guiding children, young people, and their families, educators, or hospital contacts through every stage of the onboarding process.

You will be responsible for gathering detailed and sensitive information about each young person’s health, education, and wellbeing, to ensure the support they receive is tailored, appropriate, and trauma-informed. Maintaining accurate and comprehensive records is a central part of this role. You will also line manage the Personalised Programme Coordinators, work closely with the wider Programme and Volunteer Teams, and play a key role in external outreach and stakeholder engagement.

Key Responsibilities

Referral and Programme Oversight

• Act as the lead contact for all incoming referrals, including those from hospitals, statutory services, community organisations, and families
• Hold safe, compassionate, and confidential conversations with CYPs to understand their needs and gather relevant information around education, physical health, and mental wellbeing
• Ensure all referral documentation, risk assessments, consent forms, and safeguarding procedures are completed to a high standard and in line with organisational policy
• Maintain strong working relationships with referral partners, providing updates and sharing appropriate feedback
• Oversee the matching of referred CYP to suitable volunteers in collaboration with the Volunteer Senior Coordinator
• Monitor programme delivery through regular check-ins with Personalised Programme Coordinators to provide support and identify emerging risks or additional needs
• Liaise with internal colleagues to escalate safeguarding concerns and ensure support plans remain up to date
• Contribute to the development of our personalised support model, helping us adapt and evolve our offer based on the needs of our community

Team Management and Coordination

• Provide day-to-day line management and supervision to the Personalised Programme Coordinators
• Delegate tasks effectively and oversee the coordination of team workloads and timelines

Stakeholder Engagement and Promotion

• Promote Bright Futures UK’s personalised programme offer to relevant professionals and services
• Represent the organisation at external meetings, events, and forums
• Work with the Communications Team to ensure referral resources and information materials are accessible, clear, and up to date

Monitoring, Evaluation, and Administration

• Maintain accurate records using our CRM systems (Better Impact and Asana), ensuring compliance with GDPR and safeguarding standards
• Support ongoing monitoring and evaluation through data collection and feedback

Person Specification

Essential:

· Demonstrated ability to hold sensitive conversations in a trauma-informed, empathetic and professional way

· Knowledge of the education or healthcare systems affecting children and young people

· Excellent interpersonal and written communication skills

· High level of organisation and attention to detail, with the ability to manage multiple priorities and maintain accurate records

· Commitment to safeguarding, confidentiality and ethical practice

· Proficiency in using digital systems and confidence in learning new tools (e.g. Better Impact, Asana, Canva)

Desirable:

· Experience working with or supporting children and young people with complex needs, including health, SEND or mental health challenges

· Experience working in a charity, school, hospital or youth work setting

· Understanding of trauma-informed approaches and inclusive practice

· Experience supporting or supervising team members

· Mental Health First Aid

Can you make a difference to the lives of thousands of young people? Do you want to develop your career within a multi-award winning social enterprise?

WHAT WE DO

Our mission is to provide mental health support available to everyone, everywhere. Tellmi is a multi-award winning fully moderated, anonymous, mental health service predominantly for young people aged 11-25. The Tellmi app safely enables young people to talk about difficult things and encourages them to help themselves, by helping each other. Beneath an engaging anonymous peer to peer feed, Tellmi integrates the latest psychological research to promote the development of protective factors such as emotional resilience, empathy, social skills, stress management and coping techniques. Tellmi is commissioned by the NHS and Local Authorities across the UK and works closely with schools, CAMHS and VCSFEs.

The Tellmi app is free to download with premium features in commissioned areas. The app is available 365 days a year, 24/7 and our moderators, counsellors and therapists are available from 8:30am until 11pm everyday.

YOUR ROLE

Your role is to ensure the operation of the Tellmi Mental Health Service is safe and effective for all users. This role encompasses direct support for our users via the Tellmi app as well as behind the scenes management of operations. You will be one of the counsellors on call to respond to high risk posts during daytime working hours. You will manage the human element of our digital service including the users, moderators, counsellors, therapists and volunteers. You will take a keen interest in the wellbeing of our users and through curiosity and compassion ensure that they receive the best support that we can provide. You will succeed in this role if have experience of counselling, youth or social work and you are a good communicator who is able to win the trust of your team through compassionate accountability.

As Designated Safeguarding Lead (DSL) you will take primary responsibility for safeguarding and child protection within Tellmi. You will act as a point of contact for staff and volunteers, providing advice and support on child welfare and protection matters relating to our users. You will manage safeguarding concerns, liaise with external agencies especially in commissioned areas and ensure the company’s safeguarding policies are up-to-date and effective. Although an important responsibility the DSL element is a relatively small part of the overall role.

You will report directly to the Co-CEOs. We are looking for someone who is highly proactive, totally reliable and is eager to take the initiative to help us continually improve the service. We will expect you to enjoy learning and actively pursue continual professional development to ensure that you are fully up to date with the latest policies, regulations and guidance related to your role. You will be expected to share in the on-call remote support of moderators, counsellors and therapists in the evenings and weekends.

This role offers considerable opportunity for career progression as the business grows.
 

YOUR SPECIFIC DUTIES

Moderation, counselling and supervision (15%)

• Responsible for responding to high risk users during the day including emergency third party disclosures if required.

• Providing occasional cover for moderation or counsellors at any point during the operational hours.

• On call for ad hoc support of counsellors and therapists during evenings and weekends (typically three to four times a week).

Management and oversight of moderators, counsellors, therapists and volunteers (25%)

• Organise and manage rotas for moderators/counsellors.

• Process and monitor referrals for Tellmi Therapy.

• Performance manage and oversee quality control of moderators, counsellors and therapists.

• Maintain and develop guidance, training, policies and operating procedures (SOPs).

• Be the first point of contact for moderators, counsellors and therapists to support with operational issues and queries. 

• Facilitate peer supervision sessions for counsellors and therapists

• Manage recruitment of new moderators, counsellors and therapists including identifying workforce needs.

• Deliver moderation, counsellor and therapist training.

• Provide strategic oversight and operational support for the SuperPeer volunteer programme.

• Provide occasional support with training of the SuperPeer volunteers.

Designated Safeguarding Lead (10-15%)

• Maintain a level 3 safeguarding qualification and other relevant CPD for both children and adults

• Ensure that all staff and contracted staff maintain the safeguarding qualification appropriate to their role.

• Have primary responsibility for safeguarding for children and adults across the company (users and staff).

• Maintain and develop the Tellmi Safeguarding policy.

• Be on call for urgent safeguarding matters.

• Identify, monitor and create support plans for complex Tellmi users.

• Be the named Caldicot Guardian (training provided if needed).

• Write safeguarding and incident reports.

• Liaise with the Service Delivery Contract Leads to determine how to share safeguarding information in commissioned areas.

• Create NHS safeguarding assurance reports and attend relevant meetings in commissioned areas.

• Undertake the duties of Patient Safety Manager for NHS contracts including attending relevant meetings, maintaining patient safety procedures and reporting patient safety incidents.

App operations (40%)

• Monitor for issues arising on the app and report as appropriate.

• Make use of data generated by the app to monitor and report on the general performance of the Tellmi service.

• Contribute to the management of the Tellmi Directory.

• Use knowledge of user behaviour and app operations to contribute to the development of the app.

• Line manage the Operations Assistant.

• Collate user feedback.

• Manage user accounts and permissions on the Tellmi platform.

• Contribute to the maintenance and updates of company policies.

• Respond to email queries from users and others.

• Manage and setup of in app Notices to users including Tellmi Therapy invites.

• Maintain strong working relationships with Co-CEOs, and other senior staff in order to ensure transparency and rapid response to arising issues.

Contract Support (5%-10%)

• Ensure that the app configuration meets needs of new commissioned areas.

• Ensure that Tellmi meets the quality requirements for the LLR ICB by creating the LLR quality report, attending quarterly review meetings and progressing resulting actions. 

• Oversee quality reporting in future commissioned areas as required.

• Provide updates and insights to feed into the quarterly reporting to commissioners.

• Use knowledge of user behaviour to contribute to development of outreach and engagement campaigns.
   

YOUR EXPERIENCE, SKILLS AND CHARACTERISTICS

Essential

• Someone who has experience of delivering and managing a support service. 

• Relevant qualifications in psychology, counselling or related field such as social work or mental health practitioner

• At least four years experience managing people in a relevant field

• Curiosity in people, processes and systems

• Some safeguarding experience

• Clean enhanced DBS

• Trustworthy

• Attention to detail/accuracy

• Compansionate

• Excellent standard of written and spoken English.

• Use of standard IT tools such as word processing and spreadsheets.

• Proactive and diligent.

• Organised and self-motivated to manage your workload effectively.

• Able to work independently. 

• Happy to have a varied set of responsibilities and tasks.

• A team player who is willing to be brave, to try and able to learn from failure.

 

Desirable

• Previous safeguarding lead

• Familiar with Google Workspace tools (docs, sheets, etc).

• Familiar with Solution Focused Therapy

• Interest in health technology

• Experience in or knowledge of NHS mental health services or social care.

WHAT WE OFFER

• A degree of flexibility over working hours.

• Direct impact on our mission to improve the health and happiness of young people.

• Work alongside a highly creative and ambitious team.

• Performance reviews and opportunities to develop oneself in a multitude of different areas.

• Training in offering peer support, safeguarding, moderation and the Tellmi counsellor approach.

• A rare chance to work in a tech focused social enterprise which would highly benefit anyone with ambitions to become more entrepreneurial.

• An opportunity to experience different aspects of the business.

• Insight into a mental health support tool.

• Skill development.

• Additional wellbeing days.

WORKING HOURS, LOCATION AND TRAVEL

• You will attend our London office near Waterloo, London at least twice a week.

• Internal meetings take place either at our office near Waterloo, London or Spitalfields, London.

• Expenses will be covered other than for commuting to and from our offices.

Tellmi is committed to the safeguarding of unborn babies, children, families and adults. We aim to both protect users from harm and ensure that their right to confidentiality is properly upheld, in keeping with the law and good practice guidance. This role will involve obtaining an enhanced DBS check.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer. 

About the role

You’ll play a key role in the delivery of our healthcare professional engagement activities. This includes supporting the delivery of our healthcare professional conference, as well as supporting engagement activities both in person and online. As well as helping to support our presence at other conferences throughout the year.

About you

You’ll have experience supporting and delivering events, both in person and online and to an agreed timeline. A well organised person with excellent communication skills, you’ll be managing relationships with key external and internal stakeholders to deliver our healthcare professional events while closely monitoring and ensuring they are delivered to budget.

You’ll enjoy working as part of a busy and high performing team. And will have excellent organisational skills, with the ability to organize your work effectively and prioritise competing deadline.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: Monday 18 August 2025 at 9am

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Interview date: Wednesday 27 August

The post will have a key role to support, develop and grow smaller groups who have unique relationships with, and understanding of, “seldom heard” groups in the borough.

In this post, funded for 2 years,  you will focus on:

• Identifying and engaging with these groups to better understand their service offer, user base and development needs.
• Connecting: Building trusting and supportive relationships to help form connections across the wider sector by establishing an informal grassroots network of micro VCSEs in Bromley to build a sustainable support system of peer support and intelligence sharing.
• Developing: Providing tailored capacity building support to groups to maximise the positive impact of their services such as support with communications, coordination, governance, funding and premises to name a few.
• Promoting: Enable greater recognition of, respect for, and relationships between micro grassroots VCSEs and health partners in Bromley as well as wider awareness among residents of the services offered by these groups to boost their impact.

The post will include outreach with a focus in the areas of highest health inequalities.

Please note that we do not accept CVs

Grants Manager - Cancer Grand Challenges

Salary: £35,000 - £40,000 pa depending on experience

Reports to: Senior Grants Manager - Cancer Grand Challenges

Department: Research & Innovation

Contract: Permanent

Hours: Full time 35 hours per week (flexible-working requests will also be considered if it meets business needs)

Location: Stratford, London with high flexibility (we would expect you to be in the office 2 days per week)

Closing date: Sunday 10th August at 23.59 This vacancy may close earlier if a high number of applications are received or once a suitable candidate is found, so please do not delay submitting your application to avoid any disappointment.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We have an exciting opportunity for a Grants Manager to join Cancer Grand Challenges (CGC) and deliver operational activities across the Research Team including through open funding calls and review / stewardship of research teams supporting Cancer Grand Challenges' mission.

About the team

Cancer Grand Challenges is a global funding initiative founded in 2020 by the two largest funders of cancer research in the world: Cancer Research UK and the National Cancer Institute (NCI) in the US ().

Cancer Grand Challenges builds on the success of CRUK's Grand Challenge that launched in 2015 - to date we have committed in excess of c$400m to fund 16 interdisciplinary teams, and our portfolio now includes over 1200 researchers and collaborators across 16 countries. We recently launched our fifth call for applications to address seven new challenges, and we are thinking about what the next decade for the initiative will look like. So, this is an exciting time to join the team.

When you work at Cancer Grand Challenges, you'll be employed by Cancer Research UK.

What will I be doing?

• Deliver to work plans and assist in the design, development and maintenance of process documents and reporting mechanisms for all research operations activity within Cancer Grand Challenges

• Support and coordinate the activities of the Cancer Grand Challenges Scientific Committee and associated meetings, working closely with scientific colleagues and with the committee chair and membership

• Deliver the application and review processes for Cancer Grand Challenges, working with colleagues to identify and implement improvements within and between funding calls

• Deliver excellent support to Cancer Grand Challenges applicants to required standards, governance, policies and timeframes by:

  • Responding to, resolving and redirecting (where necessary) queries from prospective applicants to colleagues in Cancer Grand Challenges, CRUK and NCI

  • Advising on eligibility and applicant processes

  • Preparing papers and reports for meetings of the Cancer Grand Challenges Scientific Committee

  • Working with the CRUK Research Funding Product team to deliver application and review processes via the grants management system

  • Retrieving and interpreting application data, metrics and reporting

  • Maintaining accurate files and records of Cancer Grand Challenges applications and awards, ensuring information may be easily retrieved and is compliant with data protection policies

• Interface with Cancer Grand Challenges reviewers, applicants and funded teams, providing excellent operational support as appropriate

• Plan and deliver annual reviews of funded Cancer Grand Challenges teams

• Liaise directly with relevant stakeholders at the NCI on ongoing delivery and priorities

• Assist in activities that will ensure Cancer Grand Challenges scientific activities and programmes are leveraged to advance fundraising by the Cancer Grand Challenges philanthropy team

• Develop briefing packs for senior staff

• Support the successful planning and delivery of Cancer Grand Challenges meetings and events across the full breadth of team activity

• Support the Cancer Grand Challenges communications agenda including researcher-facing and public-facing marketing and digital activity

What are we looking for?

• Relevant experience of grants management

• Relevant experience of managing projects, with ability to develop and deliver complex plans and deliver multiple tasks to competing deadlines and prioritise effectively

• Strong analytical skills, excellent attention to detail and with an ability to present data in a clear and concise format relevant for the audience

• Process management expertise, including implementing and evaluating new processes

• Excellent analytical skills, with attention to detail and with an ability to present data in a clear and concise format relevant for the audience

• A logical thinker, who enjoys resolving day-to-day problems by developing robust and pragmatic solutions

• Experience of building effective relationships with colleagues at all levels, including with external stakeholders and with a commitment to excellent customer service

• Ability to communicate effectively whilst demonstrating listening skills and an ability to influence others

• Excellent IT skills, including Microsoft Office applications and Office 360.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

For more information on this career opportunity please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

Lead transformative organising programmes with communities across the UK to build power and win change.

About the role

This is a hands-on role for an experienced organiser who will lead key aspects of our community organising practice. You'll design and deliver training workshops, coach emerging organisers, and build meaningful relationships with both partner organisations and individual members to expand our movement.

Working with campaign teams across the UK, you'll ensure organising principles are woven throughout our programmes whilst supporting communities to build power, win campaigns, and develop new leaders. You'll create resources and content to scale our impact, evaluate our training effectiveness, and strengthen Act Build Change's contribution to the organising field.

This role requires regular travel and a passion for grassroots work, offering the opportunity to shape how we build collective power for change.

About us

Act Build Change is a transformative organising school that makes community organising and collective care methods accessible to everyone who wants to end injustice.

Since 2019, we've supported over 150 collectives and organisations across the UK and Ireland, working with those with disabilities, migrants and refugees, young people, carers, working class communities, LGBTQ+ collectives, those living in poverty and the intersections across those identities.

Our work includes delivering training and resources, supporting communities to navigate difference and change, and providing coaching for organisers and movement leaders.

Key responsibilities

Training and development

• Develop Act Build Change's transformative organising pedagogy and lead internal staff training to ensure team-wide fluency in our curriculum and approach.

• Design and deliver engaging organising training both online and in-person, adapting our curriculum for diverse audiences and needs.

• Provide on-the-ground shadowing and coaching to develop the skills of organisers and movement leaders.

Community building and partnerships

• Build strategic relationships across the organising field with practitioners, partners, and the broader social justice ecosystem.

• Lead key cohort projects, ensuring high-quality delivery and effective ground-level action.

• Lead event planning and facilitation for community-facing programmes, workshops, and strategy gatherings whilst expanding our membership base.

Team leadership

• Line manage programme staff, supporting their wellbeing, development, and performance through regular supervision and feedback.

• Foster a workplace culture rooted in collective care, accountability, and anti-oppression practices.

• Collaborate with team members to improve internal systems, document learning, and refine training practices.

Fundraising and sustainability

• Raise at least £60,000 through partner projects, funding bids, and membership dues to ensure financial sustainability.

• Contribute to strategic planning, evaluation, and organisational learning to guide Act Build Change's future development.

• Represent Act Build Change in networks and at events within the broader social justice ecosystem.

What we’re looking for

Essential experience and skills

• Professional with management experience in the charity, social justice, or non-profit sectors.

• Proven ability to support and lead organisational change, aligning team practices with strategic objectives to deliver measurable impact.

• Experience in community organising, including engaging local communities and developing impactful campaigns.

• Experience in designing, delivering, and evaluating high-quality training programmes.

• Experience in fundraising and financial management.

• Comfortable using digital tools and platforms.

Desirable experience and skills

• Experience of using coaching and/or collective care methods in organising and management contexts.

• Lived experience aligned with the communities we work alongside.

• Lives outside of London.

Personal qualities

• You have a deep belief in the power of community organising to build collective power with those most affected by systemic injustice.

• You understand social justice movements, community organising methodologies, and power building initiatives.

• You are excellent at building relationships and representing the organisation, with the ability to work effectively with people from diverse backgrounds.

• You are able to apply an intersectional approach to your work and work respectfully with people who experience systemic injustice.

• You are confident in facilitating participants who may feel anxious or uncertain, able to hold tension and create an environment that encourages contribution.

• You are comfortable giving and receiving constructive feedback, with strong personal accountability and time management.

• You can take initiative and be flexible, adapting to challenges and finding solutions to complex issues.

• You are willing to work outside regular hours, including some evenings and weekends, with occasional overnight stays across the UK (any travel time and/or overtime worked is recuperated through TOIL).

What we offer

Salary and benefits

• £45,000-£51,500 salary, depending on experience.

• Permanent contract with option for 4 or 5 days per week (salary and benefits will be pro-rated).

• Over 30 days of leave, including 25 days of annual leave, one day off for your birthday, one week off in August for learning and rest, plus Christmas close.

• Pension scheme and enhanced parental leave and sick pay.

Working arrangements

• Fully remote working (must be within 4 hours of central London).

• Access to office space in London when needed.

• Co-working space expenses available for those based outside London.

• Occasional travel to London may be required (up to twice a month), with expenses covered.

• Team away days around the UK (up to four times a year), with expenses covered.

• Full equipment and tech support provided.

Growth and impact

• Direct contribution to building people's power and making positive social change.

• Collaborative, mission-driven work environment with impact across the UK.

• Professional development opportunities including training and events (assessed on an individual basis).

• Clear growth pathway in an expanding team.

How to apply

Please note:

• This role is for UK-based candidates who have the right to work in the UK.

• Applicants that do not follow the instructions below may not be considered.

• Due to the volume of applications we may not be able to respond to everyone.

What to send

• Your CV (PDF, max. two pages).

• A supporting statement answering the questions below (PDF, max. 500 words per question).

• Both documents attached to your email and a mention of where you found this role.

Questions to address

• Why Act Build Change?

• Tell us about a team you have organised – what action did they take and why did it matter?

• Describe a training you delivered – what was its impact?

Next steps

• Email your application by Tue 26 Aug 2025 at 23:59.

• First round interviews will begin the week of 15 Sep 2025.

• The role will start from Nov 2025.

We are a neurodiverse and intersectional team. We’re committed to providing equal opportunities for everyone of all backgrounds. If there is anything you need us to do to support you in the application process please let us know as soon as possible.

The Individual Giving Officer will work with the Individual and Legacy Manager to provide an exceptional level of stewardship to donors.

The role will work to increase income from a diverse range of products including our online shop, funeral collections, stewardship journeys and individual gifts. Excellent communication skills, attention to detail, empathy for those affected by bowel cancer, and a desire to show the impact of donations are all essential. You’ll also be a team player and capable of organising and managing a busy workload.