• Are you looking for volunteer roles ?

    Go to volunteering section

1,755

Jobs

Job Alerts On

Get job alerts sent straight to your inbox.

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

You can manage your job alerts by clicking here:

Top job
Citizens Advice Southwark, Southwark (On-site)
£28,948 to £29,337 per annum
Posted today
Top job
Centre for Mental Health, Elephant and Castle (Hybrid)
£32,500 per year
Join Centre for Mental Health's research team and make a difference in mental health.
Posted today Apply Now
Top job
TLC: Talk, Listen, Change, Multiple Locations (Hybrid)
£27,784 - £33,509 per year FTE based on 37 hours per week
We are looking for a Domestic Abuse Prevention Worker (All Risk) to support the delivery of services across Greater Manchester.
Posted today
Top job
The Skill Mill, Remote
£17,500 per year
The Skill Mill is hiring Pathways Advisor
Posted today Apply Now
Top job
Alzheimer's Research UK, CB21, Cambridge (Hybrid)
Circa £63,000 per annum
OD and L&D Lead to build organisational capability deliver scalable learning, leadership and change initiatives
Posted today
Closing in 7 days
Harris Hill Charity Recruitment Specialists, Heathrow (Hybrid)
£17.58 - 19.23 per hour
Posted today Apply Now
Charity People Ltd, Lambeth (Hybrid)
Up to £60000 per annum
Posted today Apply Now
Alzheimers Society, Bedfordshire (On-site)
£25,391 - £27,450 Per Annum
Posted today
Closing in 6 days
North Glasgow Community Food Initiative, Glasgow (On-site)
£30,102 per year
Posted today Apply Now
Not For Profit People, Greater London (Hybrid)
£42,627.34 p/a plus travel to work allowance up to £3900 pa
Posted today
Page 1 of 117
Southwark, Greater London (On-site)
£28,948 to £29,337 per annum
Full-time
Permanent
Job description

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:

  • Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
  • An understanding of the main enquiry issues involved in assessing clients' problems
  • Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
  • To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Thursday 23 April 2026

Interviews: Tuesday 28 April 2026

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Organisation
Citizens Advice Southwark View profile Organisation type Registered Charity
Posted on: 09 April 2026
Closing date: 23 April 2026 at 09:00
Tags: Advice / Information, Social Care / Development, Advocacy, Social / Support Work