Inclusion Jobs in Barnet

At Ambitious about Autism, we’re currently looking for a Learning Specialist to join our People team.

The Learning Specialist contributes to the development and delivery of training materials and resources within the organisation. You will work closely with the Learning & Organisational Development Partner to support various learning and organisational development initiatives. You will also be key in the engagement and effective utilisation of Ambitious Learning (our eLearning platform).

You will design and develop training content for delivery through the LMS across various topics as directed, ensuring it meets the needs and learning styles of diverse staff. You’ll facilitate training sessions and assist in ongoing professional development programmes for Charity staff and managers, promoting continuous learning and growth. You’ll maintain central records and certifications, ensuring all training and learning initiatives comply with relevant regulations and standards.

We are looking for someone who has:

• A CIPD qualification (or working towards qualification) or equivalent Learning and Development qualification/experience.
• Demonstrable understanding of training intervention, design, delivery and evaluation principles.
• Skilled in LMS deployment, content development and management reporting.
• Skilled in deploying relevant eLearning tools and content.
• Demonstrable skills in developing learning and development, training and facilitation.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Director of Service Transformation 

Employer - Kids 

Location – Remote work involving regular travel within England

Salary - c.£70,000

Hours - 36 hours per week (Flexible hours considered)

At Kids, we're midway through an ambitious five-year strategy aimed at enhancing, expanding, and innovating our family support services. Working hand in hand with disabled children and young people, we're advocating for systemic reform while seeking sustainable methods to deliver our services. Our remarkable team is already co-creating new services, leveraging digital platforms, and devising creative solutions to meet families' urgent practical and emotional needs. You'll lead efforts to uphold our exceptional service quality, driving the development of innovative support models that cater to families' evolving needs and can be financially sustained.

As our Director of Service Transformation, you will lead the exciting next phase of transforming our charity’s services to reach more disabled children, young people and their families. You will be responsible for sourcing and delivering contracts and partnerships essential for the charity’s sustainability by advancing our digital outreach and nurturing new partnerships and securing sustainable funds for innovative models of support. 

What you will be doing as the Director of Service Transformation:

• Lead and execute services strategies and plans that extend and transform the impact and financial sustainability of the charity’s services and support for disabled children, young people and their families. 
• Lead the design, development and sales of innovative new service models and the scaling of existing services.
• Work closely with the other executive directors and leadership team to achieve the generation of an annual financial surplus to reinvest in Kids. 
• Ensure the quality and safe delivery of all Kids’ services. 
• Ensure effective budget management underpins service development and delivery.  Ensure contracts and tenders are commercially negotiated and regularly monitored. Work with colleagues to identify and achieve necessary margins on contracts and projects for financial sustainability. 
• Inspire and lead a high performing services team; support colleagues to test, learn and adapt as the charity evolves and transforms its digital and in-person support offer.
• Be an inspiring, visible and collegiate leader and team player who works across team boundaries to help drive organisational change and nurture colleagues’ ability to perform at their best. 
• Model and lead effective communications with all colleagues that bring to life the charity’s values and behaviours. Support colleagues to ensure Diversity, Equity and Inclusion principles and practice are evidenced in service design and delivery. 
• Act as an ambassador for Kids on key platforms, carrying out media work as required; promote the charity’s products, services and work; and draw from services expertise to influence public policy and legislation relevant to disabled children and their families. 

Essential Criteria – Demonstrated history of leadership in service provision, service evolution, or change management; adeptness in fostering relationships and/or experience in business development/sales.

Are you a proven leader with a passion for the power of practical support to unlock potential and transform lives? Are you a change-maker who will relish the challenge of finding a sustainable path to deliver fantastic frontline services?

Is this you? If so, get in touch and talk to us about being our next Director of Service Transformation. 

The Good stuff/Benefits

• Join a company that truly cares about your wellbeing
• Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
• Option to buy an additional 5 days holiday.
• Enjoy your entitlement to Bank Holidays.
• We've got your back with Maternity and Paternity Pay.
• Rest easy knowing you're covered with our Death in Service plan.
• Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
• Achieve work-life harmony with flexible hours tailored to your needs.
• Unlock exclusive discounts at hundreds of online retailers through our employee benefits portal.
• Spread the word and reap the rewards with our enticing "Recommend a Friend" scheme.
• Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
• Take care of yourself with Company Sick Pay which you are entitled to from your first day.
• 5 days of paid family/carers leave.
• Salary sacrifice schemes available
• Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
• Expand your horizons with Kids online learning platforms, offering a wealth of professional courses for your personal and career development.
• Apprenticeship programmes available for employees
• Benefit from a colleague engagement programme enabling your voice to be heard.
• Lean on us during difficult times with Bereavement Leave.

Job Description

PROGRAMME DELIVERY

• Programme Delivery: Plan and deliver activities, opportunities and events for young people in line with programme objectives, processes and guidance.

• Programme Content: support and contribute to the development/review of programme content, resources and communications such as newsletters.

• Impact and evaluation: Support the collection of monitoring and evaluation data, facilitating evaluation activities within training sessions and events as required; contribute to ongoing processes of programme learning and review as a member of the delivery team.

• EDI: Work with the Programme Manager to ensure that Equality, Diversity, and Inclusion are embedded in the process of programme development and curriculum design, including learning styles and accessibility.

• Youth engagement and insight: Collect and process feedback from schools and young people

• Safeguarding: Uphold safeguarding and child protection policy and procedure throughout, including reporting safeguarding concerns and disclosures to DSL and uploading to MyConcern.

PROGRAMME ADMINISTRATION

• Stakeholder engagement: Manage day to day relationships with programme participants and external organisations/individuals supporting delivery, including managing the main anti-bullying inbox

• Finance: Ensure personal or participants' expenses are submitted on time and in line with expense policies and TDA financial procedures

PERSON SPECIFICATION

SKILLS

• Excellent IT skills, confident in the use of Microsoft Office (especially Outlook, Word and Excel) 

• Excellent customer support skills and telephone manner

• Ability to write for different audiences

• Ability to work independently and effectively as part of a team

• Excellent organisation skills and ability to learn quickly

• Excellent time management and attention to detail

• Able to maintain confidentiality and to share information appropriately and professionally

• Problem solving skills and ability to trouble-shoot quickly

• Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission

EXPERIENCE / KNOWLEDGE_

• Experience of providing administrative support within a busy and high performing team

• Demonstrable experience of organising and prioritising a demanding workload to meet deadlines

• Experience of working effectively within a team and the ability to build good working relationships with others

• Experience of working with a customer relationship management tool, preferably Salesforce (desirable)

• Experience working with schools in an administrative function (desirable)

• Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission 

• A commitment to follow The Diana Award’s Safeguarding Policy and processes at all times

This is role is a fixed-term contract to the end of 2024, and will be contractually based from our London office.

The successful candidate must have the right to work in the UK.

Are you an excellent Trust Fundraiser? Looking for your next challenge? Want to work within a Christian charity? Then this role could be for you.

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest. 

In the last 3 years IHP's income of over £5.8m enabled us to reach over 54 million patients in more than 25 countries across the world. This income came from a range of sources including institutional, corporate grants (mainly healthcare companies who also donate medicines and healthcare supplies), trusts and foundations, partner NGOs, and individuals. 

To support our continued growth, we are looking for an experienced Trust Fundraising Officer to join our small yet dynamic Fundraising team to help grow our income through Charitable Trusts and grant making organisations.  This is an exciting time to join the organisation as we celebrate our 20th Anniversary year and look to a future of growth and building on our past achievements. 

About the role

- You'll research trusts and foundations funding opportunities to which IHP can apply.
- You'll prepare and submit compelling funding applications to trusts and foundations in order to grow our core income.
- You'll work across teams and build effective relationships with team members in order to identify suitable projects for funding in line with strategy and budgets.
- You'll support the preparation of funding applications by members of the team to other donors, including corporate donors, major donors and other charity partners (NGOs)​

Essential qualifications, knowledge,/transferrable skills and experience:

• Relevant fundraising experience (trusts and foundations)
• Experience of managing relationships with external stakeholder
• Experience of administration and record-keeping
• Experience of developing and managing budgets in line with funding applications.
• Knowledge of humanitarian response, international development and/or global health (Desirable)
• Excellent written and verbal communications skills
• Highly organised, efficient and self-motivated
• Ability to work with competing priorities, deadlines and targets
• Strong interpersonal skills and ability to be flexible as part of a small team
• Excellent research skills with an eye to identify opportunities
• A results-oriented mindset with a commitment to meeting and exceeding fundraising targets
• Committed to IHP’s Christian Ethos

See the Person Specification and Job Description for more detail. 

IHP is an Equal Opportunities Employer. Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.Applicants must have the right to work in the UK.

We offer excellent benefits including a company pension scheme, employee wellbeing and benefits support, training, development and a generous holiday entitlement. We have an active Equality, Diversity and Inclusion staff working group.  Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A recent starter has described IHP as a place which 'puts people at our heart'.

Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop.

Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.

About the Role

An exciting opportunity has arisen for an enthusiastic, proactive and well organised administrator to develop their skills as part of the Quality and Standards team delivering administrational and engagement support for the teams’ key objectives in the raising of standards with quality assurance process to ensure projects, activities, products, platforms and services are organised and executed to a high standard. The successful applicant will have excellent administrative skills with a high level of emotional intelligence alongside relevant experience in a fast-paced environment, underpinned by a ‘can do’ work ethic and high level of probity. The successful applicant will also have a passion for supporting programmes for young people to accelerate their personal and professional development.

Role Purpose

To provide highly efficient administrative support and be proactive within the Standards Department with exceptional organisational skills, attention to detail and a strong teamwork ethic.
The purpose of this role is to provide high-level general administration for the Quality and Standards team who is responsible for raising standards through the learning lab educator platform, using benchmarking resource products, to empower young people and champion future skills.

Key tasks and responsibilities
1. Administrative support to raise standards - Learning Lab:
• Support the engagement plan activities for educators to use the online learning platform and to access educational benchmarked resources.
• To aid the Digital Skills Development Manager to support the creation of editorial and marketing scripts.

2. Administrative support to empower young people - Benchmarking Resources and National Standards:
• To assist the Quality and Standards Manager to develop teaching tools for educators in colleges and training providers.
• Effectively support the co-ordination of resources (including agencies, suppliers, volunteers, and partners) so that all project elements are delivered to acceptable standards and meet the required outcomes.

3. Support to champion future skills – Competition portfolio reviews and audit:

• Producing and distributing accurate records of meetings. Acting as secretariat for meetings that are either in person or virtual that will include setting up meetings using Zoom or Teams, minute taking, and recording actions.

4. Operational Impact:

• Administration and co-ordination of activities in line with the project operational plan
• Develop, co-ordinate and maintain appropriate systems and processes, tracking and reporting on activity.

5. To work with internal or external stakeholders at all:

• Liaising with educator partners to ensure key quality assurance documentation is submitted to deadlines and collated on the appropriate systems.
• Monitoring the enquiries, allocating queries to team members and responding to requests for information.
• Providing support to the team in answering queries from staff, external stakeholders and suppliers.
• Assisting the team with arrangements for meetings and events including booking travel, venues, catering and accommodation.
• Supporting the budget management processes; raising purchase orders, processing invoices and monitoring expenditure.
• Maintaining all administrative systems, processes and databases.
• Supporting the monitoring of key performance indicators for learner and educator engagement and prepare data for inclusion in reports.

6. General

In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:

• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.

Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:

• Experience operating as a high-level administrator or coordinator. [E]
• Maths GSCE grade A-C or equivalent [E].
• Experience of working in a team, including dealing with the public [E].
• Experience of using Microsoft Office suite, including Outlook, Excel, Word, PowerPoint [E].
• Experience developing and/or managing digital learning platforms and systems like Moodle. [D]

Knowledge and skills:
• Strong planning and organisational skills and ability to manage time effectively. [E]
• Excellent communications skills and ability to create high quality and engaging written content. [E]
• Highly IT literate, knowledge of LMS platforms (Moodle) or any CMS would be useful. [E]
• Able to interact with others in a sensitive and diplomatic manner, able to build rapport and establish effective relationships [E].
• Able to organise time effectively, create work schedules, prioritise workload and meet deadlines [E].
• Able to follow directions from supervisors and respect policies and procedures. Demonstrates commitment to the organisation and task completion [E].
• A level of numeracy sufficient to be able to check and reconcile statistics and financial information [E].
• Capacity to learn new systems and software packages. [D]

Personal qualities and attributes:
• Excellent team player and collaborative approach to work. [E]
• A passion to deliver the highest standards of work with attention to detail. [E]
• Very reliable and with a high level of probity. [E]
• Able to work to own initiative with broad direction. [E]
• Able to think creatively and solve problems. [E]
• Flexible in working methods and ideas. [E]

Special circumstances:
• Prepared occasionally to work outside normal hours [D].
• Prepared to travel within the United Kingdom [D].
• Able to spend time away from home [D].

How to apply: Please view the attached supporting document for full details on how to submit an application.

This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.

Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.

25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.

You will join a small team of housekeepers working mainly at our Community/Justice/ Counselling services. Well-managed spaces make our buildings great places to be ensuring they are efficient, secure and pleasant environments. You will work with the Soft Facilitates Manager to carry out planned cleaning duties from a schedule of works. You will also need to build in capacity for reactive cleaning as required. 

A key part of the role will be to work with project managers and the Soft Facilities Manager to ensure solid housekeeping provision. You will ensure the efforts of you provide a high level of cleanliness, and cleaning complies with health and safety standards too.

You will have a usual place of work at either Katherine Price Hughes House, Highbury or Wincott Street, Lambeth as we have two Housekeeping roles available, but be required to work flexibly across the property portfolio if business needs demand this. You will facilitate end of licence/tenancy cleaning preparing these spaces for new residents, or you could be asked to provide cleans between room hire in our counselling and our community spaces. The post holder will ensure their working practices are safe and compliant with the organisation’s health and safety guidelines. 

KEY RESPONSIBILITIES  

PEOPLE SUPPORT 

• To support the Soft Facilities manager in achieving excellent housekeeping across Strides. This will be discussed in monthly supervisions. 

FINANCIAL COMPETENCE 

• To work with the soft facilities manager in keeping costs to a minimum. 

ADMINISTRATIVE DUTIES 

• To follow instruction around recording work as guided by the soft facilitates manager. 

• To update portals and systems relating to flow of works, both scheduled and reactive if required.

SERVICE DELIVERY 

• To follow the agreed schedule of works in each building.

• To support the team with room inspections. 

• To have an awareness of risk in working practices. 

• To keep abreast with current COSHH and Hygiene regulations and other matters relating to safe working practices. 

• To keep good stock control of cleaning supplies.

• To monitor the standard of our buildings ensuring standards are consistently high. 

• To attend planned meetings as required, including the staff conference and other organisational events.

• To occasionally carry out specialist duties as agreed with the relevant manager (e.g. specialist cleaning if adequately trained). 

• To report maintenance issues promptly if found. 

ORGANISATIONAL RESPONSIBILITIES 

• To observe Confidentiality at all times. 

• To adhere to Strides’ Policies and Procedures.

• To attend and contribute to Reflective Practice Sessions and build in opportunities for reflection into the working week. 

• To attend and contribute to regular supervision sessions with your line manager. 

• To attend and contribute to an annual appraisal.

PERSON SPECIFICATION 

We require a housekeeper who can demonstrate the following competencies to a high level. The desire to do well in the role is more important than direct experience of a similar role and transferable skills are welcomed. We will be looking for evidence in the following areas during the selection process: 

• A focus on the experience of the people using our services 

• Sound Organisation and planning skills 

• Excellent communication. 

• Team Work 

• Strong Admin and IT skills. 

Please outline in your application how you meet the following criteria: 

ESSENTIAL CRITERIA 

• An accredited qualification in facilities housekeeping, or a willingness to work towards this once confirmed in post.

• Experience of domestic cleaning duties 

• Working knowledge of COSHH (Control of substances hazardous to health). 

• Experience of dealing with people directly in a community building and/or residential setting and/or business premises. 

• An ability to communicate effectively in English, and an ability to communicate with people whose first language is not English. 

• Ability to use IT, including Microsoft Office.

• An understanding of Safeguarding responsibilities, or a willingness to learn these standards. 

• An understanding and commitment to the principles of Equality, Diversity and inclusion as it applies to the workplace. 

• Willingness and availability to work some weekends as required. 

• Willingness to work flexibly according to organisational requirements. 

• Commitment to Strides’ values and understanding of the Christian Ethos that underpins our roots as an organisation.

DESIRABLE CRITERIA: 

• Carbon literacy and an understanding of the principles of reducing environmental impact. 

• Understanding challenging behaviour people may present and an awareness of basic strategies for dealing with behaviour that challenges us.

EQUALITY, DIVERSITY AND INCLUSION 

We do not want any disability, sensory impairment or neurodiversity to put you off from applying if you meet these criteria, if this applies to you get in touch. Informal conversations about the role are also welcome. We look forward to hearing from you! 

An opportunity to join an enthusiastic team to play a pivotal role in implementing HR systems, fostering a positive workplace culture, promoting diversity and inclusion, and supporting the professional development of our staff.  The successful candidate will have a background in delivering the whole employment life-cycle processes, and will report to and support the Director of Operations in delivering systems and administration that help the organisation to operate more consistently.

An ideal role for an experienced People & Culture or HR Officer who is driven to get the job done using collaboration across the organisation, and make an impact working with community managers and the senior leadership team to make Keychange an even better place to work.

Key Responsibilities:

• Develop and implement HR policies and procedures in compliance with UK employment law and best practices.
• Oversee the recruitment and selection process, including job postings, candidate screening, and interviews.
• Coordinate employee onboarding and offboarding processes, ensuring a smooth transition for new hires and departing staff members.
• Manage employee relations issues, including conflict resolution, performance management, and disciplinary actions.
• Communicate the employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
• Maintain accurate HR records and ensure data confidentiality and compliance with GDPR regulations.
• Collaborate with managers to identify staffing needs and develop workforce planning strategies.
• Monitor and evaluate HR metrics, such as turnover rates, employee engagement scores, and diversity metrics, to identify areas for improvement and inform decision-making.
• Stay informed about current HR trends and best practices and make recommendations for continuous improvement.

This role is 0.5-0.6 FTE with options for flexible and hybrid working.  Working hours will be discussed with the successful candidate to ensure a mutually beneficial working pattern

Keychange is an equal opportunity employer and welcomes applications from candidates of all backgrounds.  We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Salary: £28,112.00 per annum

Hours: 36 hours per week, worked Mon-Fri, 9am – 5pm

Contract: Fixed term contract until 31st March 2025 with possible extension

Location: Throughout borough of Croydon, home working and Mind in Croydon offices. 

Championing Mental Wellbeing Through Activities and Support

Are you passionate about mental health and empowering individuals through activity?

Active Minds is seeking a dedicated and enthusiastic Active Minds Outreach Support Worker to join our team. This exciting role allows you to combine your ability to connect with people on a personal level with your desire to promote mental and physical well-being through engaging activities.

What you'll do:

• Actively reach out to individuals who could benefit from the Active Minds program,.
• Establish and facilitate support groups, both online and in-person, fostering a sense of community and belonging.
• Develop and lead a variety of activities that promote physical and mental health, such as walking, sports, gardening, and yoga.
• Conduct initial assessments and welcome meetings to understand a persons needs and goals.
• Collaborate with local groups to promote reach
• Maintain records, write case studies, and contribute to service development through user feedback.
• Champion inclusion by creating adaptable and welcoming groups where service users actively participate in shaping the program.

What we're looking for:

• Experience in mental health outreach or a related field.
• Excellent communication, interpersonal, and organisational skills.
• A passion for promoting mental and physical well-being.
• The ability to lead engaging and inclusive group activities.
• A commitment to working collaboratively in a supportive team environment.

What we offer:

• A competitive salary of £28,112 per annum (pro-rata for part-time).
• A fixed-term contract until April 2025 with the possibility of extension.
• A rewarding opportunity to make a real difference in people's lives.
• The chance to work in a dynamic and supportive team environment at throughout Croydon.

Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

We are an equal opportunities employer committed to diversity and inclusion and we encourage applications from those with Lived Experience.

To apply please send your CV and a Covering Letter explaining:

• Why you're interested in this role?
• How your skills and experience align with the job description?
• What value you can bring to the Active Minds service?

Who we are:

The Dalit Solidarity Network UK is a small human rights organisation working to eliminate caste-based discrimination in the UK and South Asia. Registering as an official charity in 2003, Dalit Solidarity Network UK continues to grow as an effective campaigning and advocacy organisation, working on the issue of caste discrimination in the UK and being an active player in the global movement.  Our major areas of work include documenting 'everyday casteism', building capacity of businesses to address caste-discrimination in overseas supply chains and UK operations and working with UK Higher Education Institutions to protect against caste-discrimination.

Summary of the role:

We are seeking a new Director who will be responsible for working with the Board to:

i) Develop and deliver of DSN-UK's overall strategy and objectives;

ii) Provide strategic leadership to influence the policy and practice of key stakeholders to further DSN’s vision of a ‘world without caste discrimination’;

iii) Lead overall management of DSN-UK, including management of DSN-UK staff, its finances and other resources.

Main duties and responsibilities:

Leadership and strategy

Responsible for implementing DSN-UK’s strategy through specific campaign, lobbying and advocacy activities, including development of key messages and influencing strategies. 

Maintaining partnerships and network support within the UK, with partners in South Asia and international partners.

Conducting joint advocacy at UK/EU/UN level, representing these issues at UK Government level and participating in  other joint initiatives as appropriate.

Operational Management

Responsible for the day-to-day management of DSN-UK, including key  aspects of its internal administration, particularly providing oversight of financial management, annual budgets and the preparation of regular financial and programme reports for the Board.

Fundraising:

Leading the development and implementation of a fundraising strategy for DSN-UK, preparing funding proposals and reporting to donors on project achievements.

Human Resources:

Managing one part time office administrator and appointing other staff, volunteers and consultants in consultation with the Chair.

For further details, see the attached job description.

What we are looking for in a Director:

1. A track record of successfully working at a senior level with strategic leadership and management responsibilities.

2. Ability to develop organisational strategies and translate them into plans and budgets.

3. Experience of working on issues of social justice/human rights/equality, diversity and inclusion and of campaigning for change.

4. Experience of representing an organisation to others, ranging from grass roots activists to government officials including high-level lobbying and advocacy and public speaking.

5. Experience of developing and managing budgets.

6. Proven track record and experience of fundraising from trusts, governments and corporate sources.

7. Excellent written and verbal communication skills.

8. Ability to plan and prioritise and keep to targets under pressure and to deadlines.

9. Willingness to travel within the UK and to work outside usual office hours if necessary.

10.  Commitment to the aims of DSN-UK and sensitivity to issues of caste, gender, race and religion and commitment to ensuring equal opportunities.

Benefits: The Director is entitled to 25 days annual leave (pro rata, not including bank holidays). Pension scheme with matched contributions of 5%. Hybrid and flexible working of 21 hours/week.

Location: Hybrid working with options for flexibility to work from home - the postholder will be expected to work from our central London office periodically, e.g. 1 day per week. 

Interviews: Interviews will take place in the week commencing 1 July 2024.

How to apply: To apply, please send your CV and a supporting statement.  Candidates will be expected to provide proof of the right to work and reside in the UK. 

Job Title: Customer Experience Manager  

Salary £36,000 

Hours: 35 hours per week

Location: Fully remote – home based

Benefits: NCT Membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holidays

About us at the NCT

A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.

About the role

We are thrilled to announce the opening for a commercial thinking and innovative Customer Experience Manager at NCT.  If you thrive in a fast-paced environment and have a knack for turning ideas into action, this role is made for you.

The Customer Experience Manager holds a pivotal position at NCT, managing the complaints, compliments and comments processes and procedures for the organisation, as well the post-booking journey and the team that supports parents once they have booked their course with NCT. This role, alongside the Bookings Journey Manager and Head of Operations, is responsible for the management of bookings, complaints and quality of service to more than 150,000 parents each year.

You will support the delivery of our courses to new and expectant parents with trust and excellence, whilst providing essential input into maintaining and growing course income so that our charity can thrive and achieve more impact for our parents into the future.  

At the heart of our mission is the 'More Parents, More Impact' pillar of our 'For Every Parent' strategy. As the Customer Experience Manager, you'll play a pivotal role in achieving this vision by driving efficiency, effectiveness, and productivity across the team. You will set and monitor clear, achievable KPIs, ensuring our team remains focused on delivering exceptional results.

We are looking for….

• A strategic thinker with a commercial mindset who has overseen bookings or sales teams.
• A leader who is forward thinking and inclusive.
• A strong leader in handling complaints, particularly focusing on high-risk and EDI (Equality, Diversity, and Inclusion) complaints.
• A process driven, bold individual who is not afraid to challenge the status quo.

If you're ready to make a real difference in the lives of parents and contribute to the success of our charity, we want to hear from you.  Join us in our mission to empower parents and create a positive future for families everywhere.

The successful candidate can be based anywhere within the UK with this remote opportunity.

What we offer

We can offer flexible working based on the requirements of the role. Talk to us during the interview process to discuss your individual circumstances.

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. More details about our Equity, Diversity and Inclusion action can be found here.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date for applications: 10am on Friday 24th May 2024

Interview dates: Wednesday 29th and Thursday 30th May 2024

Interview format: Virtual – Teams link will be sent with invite to interview.

Job Title: Events Co-ordinator

Reports to: Events Manager

Line reports: None

Department: Education, Training and Events

Contract terms: 12 months fixed term (maternity cover), full time

Salary £36,065-£37,013

Location: London-based, with hybrid working

The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.

Job Purpose

As part of the four strong events team, this role is responsible for coordinating the delivery of numerous educational events throughout the year. These events support the clinical and non-clinical skills and professional development of our members as key components of lifelong learning and improvement.

In addition, the role will support the Events Manager in the administration of the showcase Annual Congress as well as the Admissions Ceremony. As part of the team, you will also assist other team members as necessary.

Main Purpose and Deliverables

• Delivery of the Training the Trainers Courses (TTT) and Certificate of eligibility for Specialist Registration (CESR) Courses.
• End to end event, speaker and customer support specifically for the TTT and CESR events and as delegated for the education and seminar programme.
• Assist in the management of the education and seminar programme as well as the Admissions Ceremony with the Events Manager.
• Management of Congress registration.

Main responsibilities

• Liaising with the comms team to market events.
• Respond to all enquiries.
• Manage the online course booking process (this includes payments receipts, etc.)
• Send out event information to attendees.
• Produce feedback and collate the information.
• Send out course completion or attendance certificates.
• Book all rooms as required and catering.
• Organise speakers for events, liaising with relevant stakeholders.
• Book the speakers’ hotel accommodation.
• Maintain the relevant sections on the College website.
• Maintain the database for relevant faculty and facilitators.
• Maintain, in liaison with each TTT Lead, the material to be used for pre-learning and throughout the courses.
• Check and sign off expenses from trainers attending courses.
• Provide administrative support for Ophthalmic Practitioner (OPT) TTT courses.
• Produce delegate and speaker registers.
• Timely uploading of talks on site.
• Be the main point of contact for speakers and chairs during the event.

 Management of Congress registration

• Responsibility for the management of the Congress registration process, working with the Events Manager to the agreed event delivery schedule.
• Set up prices on the Eventsforce database.
• Update congress website with prices.
• Deal with all queries relating to registration.
• Update delegate records and information on the Eventsforce database.
• Add speaker registration and bulk registrations from sponsors.
• Management of on-site registration during the four days of Congress.
• Supervision of other staff members on registration desk.
• Deal with on-site queries and responding appropriately.
• Develop and send out feedback form, collate feedback and distribute.
• Produce the CPD template and send to all delegates who attended.

Support the Skills Co-ordinator/ Skills and Events Administrator when required

• To provide support to trainers on skills courses.
• To set up courses in the absence of the Skills Co-ordinator which includes running courses, cleaning up the skills centre and associated duties undertaken normally by the Skills Co-ordinator.

Other duties

• Assist in the administration of the Admissions Ceremony.
• Some travel is expected, including attendance at events and overnight stays. Working outside normal hours may also be required from time to time.
• Undertake any other reasonable duties as required by the Events Manager or Head of Education, Training and Events.

Inclusion and Diversity statement 

RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.

Our values are: 

Inclusion

• actively welcoming a diversity of experiences and perspectives
• everyone being respected and encouraged to participate regardless of their background or role

Integrity

• being open and honest, demonstrating accountability in all its work
• evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience

Innovation

• creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
• actively welcoming fresh ideas and approaches
• fostering a climate of ambition and excellence drawing on expertise from across the College’s communities

Improvement

• being a learning organisation, reflecting on both successes and mistakes
• continuous and sustainable development across all its activities

 Person Specification

Knowledge, Qualifications and Experience

• Experience of working in a varied, administrative role
• Experience of the end-to-end delivery of events such as meetings or courses.
• Experience of working with a wide range of stakeholders e.g. doctors and suppliers.
• Knowledge of Microsoft Office software

Skills and Abilities

• Good organisational, prioritisation and time management skills
• Excellent written and communication skills
• Excellent interpersonal skills; the ability to relay key information and handle enquiries
• Willingness to learn new technical procedures and how to operate sophisticated equipment
• Ability to work well under pressure and on own initiative
• Ability to manage conflicting demands
• Excellent attention to detail
• Work with a strong focus on quality of service
• Willingness to work flexibly to meet the needs of the department/College, outside of the standard 09:00 – 17:00 hours if required

Personal Qualities (Attributes)

• Commitment to equity and diversity and understanding of how this applies to own area of work
• Committed to own continuing professional development

Staff benefits

We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:

Work life balance and family friendly benefits

• Hybrid working (2 days in the office, 3 from home)
• 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Xmas and New Year)
• 1 day of paid leave to move house
•  Enhanced parental leave

Planning for your future

• Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
• Life assurance of 4x of base salary

Career development

• All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
• Study loans

Travel

• Season ticket loan
• Cycle to work scheme

Wellbeing

• Summer Fridays (staff can finish 90 minutes early from 17th July – 31st August)
• Enhanced Employee Assistance Programme (with access to free counselling sessions)
• Health cash plan

How to apply

Please submit your CV and a covering letter (maximum 2-pages) The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.

Interviews will be held at our office in Euston, week commencing 10 June 2024. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.

Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.

The closing date for applications is 25 May 2024.

About the role

• Developing an approach to enabling internal mobility between the NCIs and our dioceses;
• Providing targeted support to Directors and their teams as a follow-up to our Staff Survey;
• Supporting our senior leadership cadre through developing opportunities for knowledge sharing and support.

About You

• Collaborative, inclusive, strong listening and influencing skills, confident with stakeholders at all levels, personally resilient and with some experience of strategic partnering.
• Strong written and oral communication skills for a variety of channels and audiences, including presenting and representing and preparing both formal papers and PowerPoint presentations.
• Good analytical skills, able to draw out key points from a range of quantitative, qualitative data and other research and insights.
• Understanding of, or willingness to learn, Project Management disciplines, methodology and tools.
• A strong personal commitment to the our values which underpin our Belonging and Inclusion strategy

What we offer

• A salary of circa £56k plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
• 25 days annual leave (increasing to 30 days within 5 years) plus three additional days
• Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster
• Structured induction programme and access to a range of development opportunities including apprenticeships
• Access to Occupational Health, and an Employee Assistance Programme
• Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies

About the NCIs

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.

As the senior content designer, you’ll lead on content design. You’ll make sure that Scope’s content helps disabled people and their families solve problems.

You’ll be part of a collaborative, Agile team. Find out more about our work on our team blog.

Permanent, 35 hours per week

Location: Here East or another Scope office with flexibility to work from the office and from home. 

The role 

• You’ll use evidence and data to write information and advice content for the Scope website.
• You’ll work with user researchers, subject experts and policy advisers to make sure Scope’s content:

1. 1. meets user needs
   2. is accurate.

• You’ll run critical reviews of new content.
• You’ll use data and test feedback to improve content.
• You’ll manage and develop the skills of a more junior content designer.
• You’ll manage freelance content designers.

For more information about the role’s responsibilities, and the skills and experience required please use the link to job description. 

About you

To be successful in this role:

• You have a passion for user-centred content design.
• You're committed to delivering content that helps disabled people and their families solve the problems they face.
• Your working practice includes content design techniques like paired writing and content critiques.
• You use evidence from web analytics, search data and user research to design content.
• You have experience of managing a small team or mentoring junior colleagues.  
• But most important, you’ll love working as part of a team to make sure that Scope’s information and advice content is the best it can be.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect, and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

How to apply

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form.

£37,300 - £40,300 per annum
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office

What the job involves

Ready to dive deep into the world of data and turn insights into action? Join our Customer Insight Team to do just that! We're not just about crunching numbers; we're about crafting innovative strategies that connect real needs with organisational goals, leading to impactful campaigns, and ensuring our audiences needs are at the heart of everything we do.

As our Senior Data Insight Analyst, you'll be at the forefront of understanding customer behaviour to steer our decision-making process. Working closely with our Data Insight and Analysis Manager, you'll devise the optimal approach to using our data to unearth valuable insights that inform our strategy and tactics.

What’s more - you'll be the driver of a variety of analyses that shape the future of our planning and review processes.  Plus, you'll get hands-on in designing interactive business dashboards that bring data to life, fostering a culture of visual analytics across the organisation.

Further, you'll have the chance to expand your horizons by diving into our cutting-edge data science platform.  Get ready to explore the world of machine learning and AI, building models that help us to better understand customer behaviour that will guide future campaign initiatives.

With collaboration across the organisation of high priority, you'll work closely with various stakeholders to optimise data usage, share best practice, and champion an insight-driven culture throughout the organisation.  As a key member of the insight team, you'll lead the charge in prioritising data and insight in everything we do.

What we want from you

We're on the lookout for a Data Insight Analyst who's ready to dive deep into the world of data-driven decision-making.

If you're someone who gets a kick out of using data to tackle real-world challenges and shape organisational strategy, then you might just be the perfect fit for our team. You'll need to be comfortable working with large datasets, flexing your data mining and customer profiling muscles.

Experience-wise, we're looking for someone who's no stranger to analytics software like Tableau, Faststats, or similar tools. When it comes to databases, you should be fluent in SQL and have an ability to optimise the use of data from across various sources.

First-hand experience with CRM systems such as Raiser’s Edge would be advantageous, especially in the charity sector, and if you're curious about data science or even have experience in this area, even better.

Apart from excellent analytical skills, you’ll have an inquisitive mind and love solving problems. We are looking for a strong communicator, confident at delivering your analysis outcomes whether that’s to a room of colleagues or chatting with stakeholders, your ability to convey complex insights in a clear and compelling way will be highly valued.

So, if you're ready to join a team that's all about using data to drive change and make a difference, we want to hear from you!

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace that represents, and can advocate for, the communities we support.

It’s our ambition to become an anti-racist organisation, and our mission to advance racial equity in the diagnosis and treatment of prostate cancer.

We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team: Pride, Mind & Body and Multicultural.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 2nd June 2024.  Applications must be submitted by 23:45 UK time. 

Interviews: By arrangement. Currently scheduled for the week of Monday 17th June 2024. 

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.