Inclusion manager jobs
We have an exciting opportunity for 2 x Senior IDVAs to join the DRIVE team in London, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in London with Hybrid working.
As a Senior IDVA you will be:
- The main purpose of the job is to effectively manage and develop a high quality, innovative and pro-active domestic abuse service for victims and their children, including those at highest risk. Also you will need to ensure that the service prioritises the safety, security and dignity of service users and their children.
- The job would also include you being lead in crisis situations and to provide advice and guidance on safeguarding issues and information sharing concern
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
- Develop your team and address their individual development/performance needs, set individual and team objectives and undertake annual appraisals.
You will need:
- To be successful in this role, you will need to have an excellent understanding of domestic abuse, including the impact on victims and their children, and the legal and practical remedies available to these clients.
- Knowledge and understanding of safeguarding practice and legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments.
- Experience managing the delivery of domestic abuse services and managerial experience will also be necessary as well as having a thorough understanding of IDVA work.
- A proven ability to confidently use various IT systems including Case Management, Microsoft Office, Zoom, Outlook and other online applications/platforms.
- You would also need to hold a SafeLives IDVA training certificate, a relevant degree, a vocational qualification or have equivalent experience.
- An enhanced criminal record check and police vetting is required for this role.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We’re looking for a bold and caring professional to join us as a Wellbeing Coach for Children and Young People. If you have experience of supporting young people with their mental health and wellbeing, this could be the job for you!
You will deliver predominantly one to one wellbeing coaching with some group support to children and young people. Ideally you will have some experience of using coaching and CBT techniques such as guided self-help, psychoeducation and thought challenging.
You will have excellent communication skills and experience of working in partnership with other stakeholders to deliver projects. To excel in the role, you will be able to motivate, inspire and engage a wide range of people and be proactive in your approach. You will be calm, proactive and resilient.
We also offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer with basic annual leave of 25 days, plus 3 days closure between Christmas and new year, long service leave, the option to buy or sell annual leave and a half-day wellbeing day for all staff.
Above all, we are a friendly and supportive place to work; ‘Great staff team, positive and supportive culture’ (Lancashire Mind wellbeing survey, March 2024)
Please note: Lancashire Mind follows Safer Recruitment practices and have a commitment to safeguarding children and young people and vulnerable adults who use our services. Therefore, this role is subject to an enhanced Disclosure and Barring Service (DBS) check so all applicants must be willing to undergo the check. If invited to interview, we will ask you to provide evidence of your qualifications and right to work in the UK.
Deadline for applications: 9am on Friday 12th September
Interviews will be held face-to-face: Wednesday 24th September
We're working towards a Lancashire where everyone can have the best mental health and wellbeing possible

The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Pool Worker to play a pivotal role in our Complex Needs Service in Croydon.
Sounds great, what will I be doing?
Empower a caseload of service users to manage their health and wellbeing. As part of a team, you will support a staffing rota offering support to service users between the hours of 8am-10pm Mon-Sun each week. In collaboration with your team, you will actively monitor wellbeing, mental health, housing and living environment to ensure service users journey into independence. Moreover, you will take a solution focused and coproduced approach to supporting service users with their move-on into independent living.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel
comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have experience—paid or voluntary—supporting individuals with mental health and/or dual diagnosis issues. They must be quick to learn, able to gather and process information, and make informed decisions while maintaining confidentiality.
Key qualities include the ability to manage challenging behaviour, stay calm under pressure, and maintain a non-judgemental, anti-discriminatory approach. The candidate should demonstrate a solution-focused mindset, a belief in the potential for client change, and the ability to work constructively in a sometimes chaotic or high-pressure environment.
Strong communication and record-keeping skills are essential, along with a solid understanding of safeguarding and how to address concerns appropriately. Flexibility to work early, late, and occasional weekend shifts as part of a rota is required.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and compet
ency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Pool Worker to play a pivotal role in our Complex Needs Service in Kensington.
Sounds great, what will I be doing?
This role provides person-centered support to service users, focusing on increasing independence, maintaining accommodation, and improving quality of life. Responsibilities include creating and reviewing SMART support plans, delivering home or community-based support, facilitating access to medical and community services, and minimizing hospital admissions for mental health. The role also involves working with external agencies, developing interventions for hard-to-engage users, and promoting ongoing engagement with support networks.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also v
alue lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have experience supporting individuals with mental ill health and complex needs, particularly within community or outreach settings. They should be skilled in helping service users achieve their goals using person-centred, recovery-focused planning.
Strong knowledge of mental health conditions—including symptoms, treatments, and crisis responses—is essential, as is an understanding of relevant health and safety practices when working in the community.
The role also requires a solid understanding of equality, diversity, and the importance of upholding service users' rights, privacy, dignity, and choice. Knowledge of welfare benefits relevant to the client group and a clear understanding of safeguarding principles and procedures are also essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency
based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working in partnership with the Royal Life Saving Society UK (RLSS UK), the charity supporting communities of all backgrounds to enjoy being in, on and around water safely, to secure their new Director of Membership and Education.
RLSS UK has a proud history of helping to reduce the number of lives lost to drowning through the fantastic work undertaken by their volunteers, staff, trustees, and members who advocate for and promote water safety in the communities they serve. The charity utilises their extensive, world-leading knowledge of water safety and training in developing a comprehensive range of vocational qualifications and a series of awards and education programmes, which all have the ultimate aim of preventing drowning and stopping unnecessary loss of life. Their portfolio includes the National Pool Lifeguard Qualification (NPLQ) - the premier lifeguard training programme.
The Director of Membership and Education will be responsible for strengthening, developing and growing the RLSS UK membership offering, deepening engagement with existing and prospective members and developing, implementing, and evaluating educational programmes, courses, and resources. The development and implementation of an organisation wide membership and education strategy, which is aligned with organisational goals and aimed at enhancing the member experience, and driving educational initiatives, including current and potential qualifications and training programmes will be key.
The Director of Membership and Education will also be an empowering leader, managing a team of 13 with 4 direct reports, ensuring the effective delivery of member initiatives and lifesaving and lifeguarding training, and water safety education.
The successful candidate must be able to demonstrate:
- Track record of driving membership/audience growth, and membership engagement, with the ability to use data insight to shape strategy.
- Experience of establishing educational goals, policies, and procedures.
- Experience of working with governing bodies, and high-level stakeholders, ensuring compliance with statutory requirements.
- Experience of monitoring and evaluating the performance of educational programmes.
- Experience of budget creation and management.
We are seeking an individual with the ability to foster a culture of innovation, collaboration, and continuous improvement, while promoting best practices across membership and education development, assessment, and inclusion. The postholder will be the organisational lead for safeguarding.
For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: Worcester / Hybrid - 3 days in the office per week
Closing date: 10 September 2025
Charisma vetting interviews must be completed by 18 September prior to shortlist submission on 19 September.
Interviews with RLSS UK: TBC
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reducing the Risk of Domestic Abuse Prevention & Training Officer
Background to the post
Reducing the Risk is an Oxfordshire based charity committed to the safety and empowerment of victims of abuse and of those who support them - and to promoting partnership working. The charity acts as a safe, trustworthy, responsive and inclusive resource for victims and their families, through its services in Oxfordshire, and for volunteers and practitioners nationally through its consultancy and training.
In particular it has developed the Reducing the Risk DA Champion Network. This involves: multi agency training, supporting and linking front line practitioners from a range of services so that they can work together to reduce the risk and promote the wellbeing of victims and survivors.
The charity plans to develop its training service as a self-sustaining social enterprise. The Prevention & Training Officer will play a vital role in the development of the charity’s work.
Scope and purpose of the role
The post holder will be a key member of Reducing the Risk’s Training Team.
The post holder will focus on identifying, building and working in partnership with external partners, local stakeholders and communities regionally and nationally to support the entrepreneurial element of Reducing the Risk. They will, together with the Prevention & Training Manager and CEO, carry responsibility for the development of relationships and opportunities. They will expand and deliver Reducing the Risk’s training offers, scale out Reducing the Risk’s Network of DA Champions and support the development of new and existing stakeholder relationships.
They will also be expected both to design and deliver training and to organise and manage elements of Reducing the Risk’s training workload.
Reducing the Risk’s core values are integral to this post: providing advice, consultancy and training solutions which are safe, evaluated, and inclusive and which enable participants to achieve changes in their practice which increase safety and transform the lives of adults and children affected by abuse.
Core Responsibilities
The post holder will:
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develop effective partnerships at a local, regional and national level and work with stakeholders to scale out and delivery of the Reducing the Risk Network of Champions
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support the successful implementation of the Reducing the Risk Champions’ Network, maintaining excellent working relationships with our partners and local stakeholders, aligning with our strategy whilst remaining locally relevant.
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represent Reducing the Risk as and when required in work relating to the adoption of the Reducing the Risk Network of DA Champions.
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cultivate and actively promote the Reducing the Risk Network at events and conferences
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work closely with colleagues in Reducing the Risk to ensure data collection and outcome monitoring processes are in place to help evidence and inform our local impact
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become a competent and confident trainer and develop and deliver training elements as capacity allows
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support the effective delivery of Reducing the Risk’s goals, as set out in strategic and business plans and in line with charitable objectives, values and ethos and governing documents.
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work with the CEO to prioritise sustainability and greater independence through growing and fulfilling our potential for earned income while so far as possible enabling an inclusive training offer
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proactively ensure all our work is informed by academic research, learning, practice wisdom as well as the voice of victims and survivors
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promote collaborative working across all parts of the organisation.
General Responsibilities:
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represent and be an ambassador for Reducing the Risk
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work to support the mission, ethos, and values of Reducing the Risk
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be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position
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advise on issues around diversity and equality of opportunity throughout Reducing the Risk
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represent Reducing the Risk through the media, enhancing its image and profile
This job description does not form part of your contract of employment and can be amended in negotiation with the post-holder from time to time as the needs of the organisation require.
Person Specification:
Essential
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A strong networker who can create the necessary contacts both to extend our approach, so as to make a difference for victims and practitioners, and to support income generation
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Willingness to develop training and become a successful trainer
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Ability to adopt a solution-focused approach and make effective and timely decisions
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Interpersonal skills and effective spoken and written communication so as to engage audiences, and encourage understanding and participation
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Ability to pay attention to detail
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Evidence of commitment to upholding the rights of people facing disadvantage and discrimination
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Facilitation skills at all levels of the organisation’s engagement
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Ability to inspire, empower and support people to achieve organisational objectives and sustained high levels of performance
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Liaison skill with a wide range of people, including charities, local government, the private sector, and service users
Preferred
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Ability to advise and guide the charity on all aspects of Diversity and Inclusion
Knowledge:
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Some knowledge of domestic abuse and capacity to develop this further
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Insight into the experiences of minoritised communities
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Experience working with CRM systems
Education:
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Preferred Degree Level education, or evidence of recent continuing professional development in a professional area relevant to the post, is required.
Personal Attributes:
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A team player able to work in a small team and work together to maximise the teams’ strengths
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Strong on detail, project and performance management and able to set and monitor objectives
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Integrity and good interpersonal skills
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Commitment to the principle of equal opportunities
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An ability to apply awareness of diversity issues to all areas of work
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Commitment to the values and ethos of Reducing the Risk and to supporting people who are victims of domestic violence and abuse
This role entails flexibility to work some evenings and weekends and will require some travel within the UK.
The client requests no contact from agencies or media sales.
Administrator
We are looking for an experienced Administrator to coordinate the clergy appointment process, process DBS checks for new and continuing clergy and provide support for clergy HR processes.
This is a hybrid-working role with onsite working in Hove or Chichester.
Position: Administrator
Salary: Starting salary for this post will be £24,837 per annum
Location: Hybrid (either Hove or Chichester - with a requirement to work at least one day each week at the other site, precise working pattern to be agreed, with the option to work remotely for part of the week).
Hours: Full-time, 35 per week hours per week
Contract: Permanent
Closing Date: midnight on 7th September 2025
About the Role
You will manage clergy appointments and provide HR administration support, which includes:
- Liaising with suffragan bishops, archdeacons and PAs on clergy appointment adverts, applications, and interviews.
- Managing the Pathways portal, forwarding application packs and maintaining records.
- Coordinating shortlisting, Right to Work checks and safer recruitment compliance.
- Distributing applications to bishops, archdeacons and parish representatives, ensuring timely, accurate communication throughout the recruitment process.
- Preparing and manage clergy statements, property licences, and departure notices.
- Maintaining and update personal files, vacancy progress records, and distribution lists.
- Liaising with other dioceses on clergy movements, ensure role descriptions are current, and notify relevant officers and publications of appointments, departures, and retirements in line with policy.
About You
With a good general standard of education, you will have experience of complex administrative processes and HR-relevant office experience.
You will also have:
- Excellent communication skills both oral and in writing
- Strong interpersonal skills and effective at building good working relationships with a wide range of people
- Good organisational skills, with the ability to prioritise and manage a varied workload
- A good working knowledge of MS Office applications such as SharePoint, Teams, Word and Excel
- The ability to work confidently on own initiative, and capable at collaboration and teamwork
- An understanding, or ability rapidly to acquire knowledge, of the Church of England and its systems, structures and terminology
- Sympathy with the aims and mission of the Church of England and the work and ministry of the Bishop of Chichester
The organisation wants its commitment to equality, diversity, and inclusion for all to be reflected in the composition of staff and are particularly keen to receive applications from candidates from communities currently underrepresented in the diocese.
In return:
- Flexitime and remote working options
- 25 days annual leave plus bank holidays
- Membership of the Church Administrators Pension Builder scheme
Other roles you may have experience of could include Admin, Administration, Administrator, HR Admin, HR Administration, HR Administrator, People Admin, People Administration, Support Administrator.
Role: Children and Young People’s Schools Coordinator
Contract: Fixed-term until 31st August 2026
Hours: Part-Time, 24.5 hours per week (3 and a half days)
Starting salary: £25,850
Location: Contractual base is our head office. Delivery will take place in schools across Lancashire.
We’re looking for a bold and caring individual to join our Children and Young People’s team. We want someone who has experience of engaging and working with children and young people in schools, ideally in Lancashire
To succeed in the role, you will need excellent communication skills, be confident, driven and have the ability to work autonomously. You will be open, hardworking, creative and able to quickly build rapport with young people and school staff.
You will have experience working with schools and colleges and understand the barriers some young people face to achieving good mental health and wellbeing.
This is an exciting time for Lancashire Mind as our children and young people’s services are growing, enabling us to reach and support more people. We want people who believe in our vision of a Lancashire where everyone can have the best mental health and wellbeing possible.
Lancashire Mind has a dedicated workplace wellbeing programme to ensure staff are supported with their own wellbeing which includes an Employee Assistance Programme, a half-day wellbeing day and wellbeing activities throughout the year.
We also offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer with basic annual leave of 25 days, plus 3 days closure between Christmas and new year, long service leave, the option to buy or sell annual leave and a half-day wellbeing day for all staff.
Above all, we are a friendly and supportive place to work; ‘Great staff team, positive and supportive culture’ (Lancashire Mind wellbeing survey, March 2024)
Please note: This post is subject to an enhanced DBS check.
We're working towards a Lancashire where everyone can have the best mental health and wellbeing possible

Job Title: Senior Building Surveyor (Qualified)
Hours: 35 hours (full time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £56,195 per annum
Contract: Permanent
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Requirements
Are you a qualified Building Surveyor who cares as much about people as you do about properties? Do you believe that everyone deserves a safe, warm, and well-maintained home? If so, you might be just the person we need. We’re on the lookout for a Senior Building Surveyor who's ready to roll up their sleeves, dive into projects, and a person who enjoys collaborating with colleagues.
This is a fantastic opportunity for a qualitied Surveyor to join our Assets and Repairs Team that makes up one element of the wider Housing and Neighbourhoods directorate. The team is led by an Assets and Repairs Manager with a small team of Repairs and Maintenance Advisers, a Disrepair Coordinator, two Surveyors and a Senior Building Surveyor. Whilst we may be small, we’re perfectly formed.
It’s an interesting and varied role for someone with a passion for keeping homes safe, decent, and future-proof—whether that means identifying structural issues, managing planned maintenance, or working with residents to make sure they feel heard and respected. It’s important to us that you’re someone who keeps residents, and their homes, at the heart of your work.
There’s a lot of positive changes happening at ISHA, and within our team, so now is a great time to join so you can be involved, have influence over those changes, and see the beneficial impact they will have over the next 12 months. There are plenty of opportunities for you to shape this into a role you’ll love.
This role will suit you if you have an eye for detail, a head for problem-solving, and ideally, a sense of humour—because we promise there will be blocked drains, pressing deadlines for report submissions, and occasional out of hours work to deal with resident emergencies. You need to be ready for anything, which means working flexibility to find solutions, alongside facilitating the delivery of excellent repairs, voids and planned works.
We’re not just looking for a surveyor. We’re looking for someone who sees the bigger picture—and wants to be part of it.
Some key responsibilities include:
- Supporting Building Surveyors with problematic jobs to ensure a successful outcome.
- Ownership and responsibility for service-related complaints, disrepair cases or queries from customers ensuring that the customer experience is positive, professional and within set timescales.
- Authorising works and approve payments ensuring suppliers are paid in accordance with terms of contracts. Resolve disputes and queries promptly and ensure ISHA’s interests are always protected.
- Carrying out post-works inspections on a proportion of completed works to assess quality of work, value for money and tenant satisfaction.
Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting, we want you on our team. Please do apply.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Deadline: 12:00pm 25 August 2025
Interview: To be confirmed.
Interested?
Please click the apply button. You will then be redirected to our website where you can find out more information and complete your application.
Once you have landed on our website, you will need to do the following in order to apply for this role:
Application Process
Please apply with your CV and a covering letter telling us: -
(a) After reading the job description and person spec, why you feel you are a great fit, and how your experience matches the skills and requirements of the role?
(b) About one challenge (ideally work related) that you have had, how you managed it, and what did you learn?
(c) What you enjoy most about working in income related environment or where you have delivered excellent customer service.
(d) When completing multiple tasks with competing deadlines, how do you prioritise?
(e) Anything else you want us to know about you.
Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK.
Applications sent without a covering letter will not be accepted.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.
No agencies please.
Arch is an outstanding healthcare provider delivering primary care to homeless and vulnerably housed patients in Brighton & Hove. We are a committed and experienced team with a passion for improving the health and well-being of people who are homeless or vulnerable.
We are looking to appoint a prescribing ANP or Paramedic ACP to lead our enhanced outreach service, which delivers healthcare on the streets, in day centres, hostels and emergency/temporary accommodation. Our ideal candidate will be a highly self-motivated leader who is organised, driven, open and caring. They will be able to think on their feet, have great problem-solving abilities and be comfortable with the flexibility required for a role such as this. Most importantly they will be dedicated to the delivery of the highest possible standards of care for people who are living without homes in Brighton & Hove.
Are you driven by a passion to make a difference to the lives of children and young people from an African, Asian and Caribbean heritage?
SEEN was set up in 2021 to create systemic change by challenging structural inequalities that impede opportunities for children and young people of African, Asian and Caribbean heritage to be safer, happier, healthier, and more hopeful, ensuring a fair and equitable future where they can fulfil their full potential. SEEN is the name chosen by children and young people to describe the work of the centre and the impact they wanted from the outcomes. This is an exciting time for SEEN, with notable achievements and learning which has provided Barnardo's with comprehensive insights to build on. A new theory of change is being shaped, and new programmes of work are in development to amplify impact, and align with the new organisational corporate strategy and the external environment Barnardo's is operating in.
We are looking for an inspirational, highly motivated, solution-focused strategic leader with exceptional relational skills and extensive experience of anti-racist practice to head up SEEN. This dynamic and influential role will drive inclusive, anti-racist practices and lead a high-performing team which includes the Head of the National FGM Centre. It will foster strategic partnerships and lead internal cultural change through solutions co-produced with stakeholders and children of African, Asian and Caribbean heritage. The post requires strategic vision, thought leadership, and a strong commitment to quality, outcomes, and effective programme governance.
The role is part of the Health, Quality and Inclusion Directorate and is a fantastic opportunity to be at the forefront of transformational change to make a real difference to the lives of children of African, Asian and Caribbean heritage.
Candidates will be notified by Friday 12th September if they have been shortlisted.
Interviews will be in person on Tuesday 23rd September at Lynton House, 7 – 12 Tavistock Square, London, WC1H 9LT. Nearest train/tube stations – Euston (Northern and Victoria lines), Euston Square (Circle, Hammersmith & City and Metropolitan lines) and King's Cross St. Pancras (Circle, Hammersmith & City and Metropolitan, Northern, Piccadilly and Victoria lines).
A remote Children & Young People Panel will also form part of the interview process and the date for this will be confirmed.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Administrator (known internally as a Service Delivery Assistant) to join the Ashraya Team supporting male victims in London, working 18.75hrs hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability?
Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
As a Service Delivery Assistant you will be:
- Supporting the Domestic Abuse Service Manager to provide a high quality and responsive administrative function for the Ashraya male victims service
- Acting as the first point of contact for enquiries into the service, supporting the wider team and service with general administrative duties
- Responsible for external and internal communications, collating and supplying information to internal and external contacts within deadlines
- Liaising with referring agencies to improve referral information and the referral process for victims
- Updating and maintaining computerised data bases, case management systems and records
- Working with sensitive, confidential and secure data
- Providing general office administration support which could include photocopying, filing, data entry and analysis, ordering of office supplies, processing of invoices, raising purchase orders and minute taking in meetings
You will need:
- Effective verbal/written communication and numerical skills.
- Experience of working in an administrative role and undertaking a variety of administrative duties.
- Experience of working in a client focused service area or setting.
- Experience of providing general office support to a team of professionals.
- Experience of working and adhering to policies, processes and procedures.
- Understanding and knowledge of the requirements relating to safeguarding, confidentiality and data protection.
- Understanding and knowledge of equal opportunities and diversity.
- Good understanding and knowledge of office systems and business support functions.
- Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
- Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
- Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
- Ability to work on own initiative and with minimal supervision to achieve deadlines.
- Excellent record keeping skills with a focus on quality and accuracy.
- A team player with a flexible working approach.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a kind and compassionate person to join our Family Support team, working directly with families who are facing the unthinkable – the news that their child has cancer or a life-challenging condition.
Primarily based at St George’s, Royal Marsden (transitioning to Evelina, Westminster in 2026), Kingston Hospital and St Peter’s, Chertsey. Travel to other partnered hospitals across London and Surrey as required. Includes at least one monthly meeting at our East Molesey office.
As our Hospital Family Support Worker, you’ll visit children, young people and their families on the wards of our partnered hospitals. You’ll be a consistent, reassuring presence, offering emotional and practical support when it’s most needed – and helping families feel less alone.
You’ll meet families already known to Momentum, as well as take new referrals. You’ll also support families remotely who live further afield or are adjusting to life after treatment.
This role is about being that calm, empathetic and kind person who makes a difference just by showing up. You’ll be a trusted part of hospital life, and a key link between the families, Momentum, and the wider healthcare team.
Key Responsibilities:
· Offer emotional and practical support to families, being a warm and reliable presence during their hospital stay.
· Build trusting, non-judgemental relationships with parents, carers, children and young people.
· Meet families in hospital, explain our support services, and complete referral forms for further help.
· Work closely with hospital professionals, attending multi-disciplinary meetings, deliver training on Momentum’s service and sharing relevant updates with the wider Momentum team.
· Keep accurate records of your work, including family interactions and safeguarding concerns.
· Understand and follow all safeguarding, child protection, and lone working policies.
· Report any safeguarding concerns in line with our policies and procedures.
· Support Momentum’s fundraising and communications by sharing family stories (with consent) and identifying case studies.
· Ensure all actions reflect Momentum’s values and vision – that no family with a seriously ill child should have to cope alone.
· Comply with hospital policies around dress code, infection control, and health and safety.
· Attend team meetings in-person and online across London and Surrey.
· Complete training requirements relevant to your role.
· Carry out other reasonable duties to support the delivery of Momentum’s work.
We support families across SW London, Surrey and Sussex whose children are facing cancer or a life-challenging condition.
The client requests no contact from agencies or media sales.
The role of Senior Hospice at Home Paramedic/Nurse is in place to provide high quality specialist palliative nursing care, skills, advice and support to patients, carers and those important to the patient. This role will support the delivery of planned and unplanned care across Rennie Grove Peace Hospice.
You will work across shifts covering 7am-9.30pm. Although based in the community, post holders may occasionally be required to work in other Rennie Grove Peace Care settings in order to ensure adequate staffing levels and to gain experience of the wider hospice delivery of care.
You will therefore need to demonstrate your abilities in the following areas:
- Actively participate in the development of the organisations planned and unplanned community Hospice at Home model of care.
- To work as part of the multidisciplinary team to provide a high standard of individualised patient/family care and support.
- To be responsible for those patients allocated on a daily basis.
- To ensure that excellent standards of support and clinical practice and care are achieved.
- Deliver specialist palliative nursing care to patients requiring planned and unplanned care. This will include a multi-disciplinary approach for our higher acuity patients with daily virtual and in person reviews in their own homes.
- To work with wider Hospice team as well as system partners to support delivery of care and enable patients to remain in their preferred place of care
- Improve patient outcomes and experience by providing physical and emotional support to patients,
coordinating their care services. - Participate in activities such as audits and case reviews in order to improve the Hospice at Home service
- Act as a Rennie Grove Peace Hospice Care ambassador within the community, actively demonstrating our values and positively promoting the specialist care we provide.
- Work across Rennie Grove Peace Hospice Care geographical area (as required) to support safe and effective service delivery.
ARE YOU READY TO MAKE A DIFFERENCE? Click ‘Apply Now’….
All candidates must have the right to work in the UK.
Please note, we do not sponsor for this role and due to the minimal hours required for this role, we cannot progress applications for candidates sponsored by another employer.
If successful, you'll join on the first working Monday of the month so we can best support you with our structured induction programme.
Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.
To ensure fairness and consistency to select the best candidate to this role, all our applications are anonymised up until an interview has been confirmed.
Our commitment to Equality and Diversity
At Rennie Grove Peace Hospice Care we strive to continuously demonstrate our values. These values are embedded in our recruitment and selection process and we are fully committed to equality, diversity and inclusion in both our workforce and within our culture.
Job Title: Duty Independent Gender Violence Advocate (Duty IGVA)
Location: Lambeth, London
Salary: £23,085.69 per annum, inclusive of London weighting allowance
Contract type: Part Time, Permanent
Hours: 30 hours per week (Tuesday-Friday). Please note that the the operating hours of the service are 8AM- 6PM Monday- Friday with the expectation to work on some days 8- 4pm or 10- 6pm to cover.
This is an opportunity to join Refuge as a Duty Independent Domestic Violence Advocate to be the first point of contact for women who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis and other gender-based abuse to provide high quality independent support to survivors all risk levels and their children..
In this role you will be part of a busy team. You will be the first point of contact for survivors who have been referred to the Gaia Centre. The duty IGVA will be responding to daily enquiries (specify from whom- public, agencies, individuals? over the phone and email as well as contacting survivors, assessing their risks and needs.
The duty IGVA will be responsible for carrying out and implementing safety plans and needs and will ensure an effective handover to the over to the relevant GAIA team for ongoing support. The post holder will also empower survivors by providing them with emotional, practical and personal welfare support. You will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 3rd September 2025
Interview Date: 11 and 12 September 2025
The client requests no contact from agencies or media sales.