Inclusion worker jobs in hoxton, greater london
We're looking for a collaborative, analytical and detail-oriented Business Partner to join our Finance Team located at our Head Office in Islington.
£55,000.00 per annum, working 35 hours per week.
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
We reserve the right to close the job advertisement early, so we encourage you to apply at your earliest convenience.
For a full job description, please visit our website.
This role encompasses two critical functions:
- Business Partner to Central Services - Assisting head office functions in managing their budgets.
- Financial Planning & Analysis - Supporting the Senior Manager for FP&A in overseeing the budgeting, forecasting, and business planning processes.
About you:
- Previous experience of planning and budgeting and delivery of key reports in a large organisation.
- Be capable of managing (sideways and upwards) senior individuals across multiple disciplines and have extensive, demonstrable people management experience and a clear understanding of the people implications and people agenda on the success of the business.
- Financial expertise to understand requirements, produce reports, provide financial analysis and to identify underperformance and risks.
- Confident, ability to lead, and communicate with others to influence business decisions and financial performance.
- Meticulous, accurate and attention to detail
- Experience in business modelling and financial forecasting.
- Advance skills in using Excel and to learn specific planning systems such as Bricks
What you'll bring:
Essential:
- ACA, ACCA, CIPFA, CIMA or equivalent full professional qualification.
- Ability to analyse complex financial information, identify issues, recommend solutions and express them clearly to "lay" managers.
- Ability to communicate effectively with a wide range of individuals and all levels internally and externally.
- Able to work under pressure and to tight deadlines.
- Constructive contributions and relevant recommendations to senior management to improve the performance.
Desirable:
- Experience in business partnering of FP&A
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for 2 friendly, innovative and resilient Income and Housing Officers to join our Landlord Services Team located at our Head Office in Islington.
£32,000.00 - £36,000.00 per annum (depending on skills and experience), working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
As an Income and Housing Officer you will help to maximise the organisation's rental income collection,n effectively manage rent arrears and deal with other breaches of the occupancy agreement.
What you'll do:
* Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
* Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
* Proactively monitor all current and former accounts within the defined patch and make recommendations to the Housing Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency
* Ensure that the rent collection function is carried out both sensitively and in a timely fashion so as to avoid the build up of excessive arrears and record all case details accurately.
* Ensure that all sign ups within the defined patch are done accurately on the correct type of tenancy and at the correct rent and service charge levels.
* Prepare files and documents for legal action and present cases in County Court hearings for possession claims, money judgements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
? An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
? Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
? Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
? An understanding of how to effectively deal with breaches of occupancy such as anti-social behaviour and abandonment. .
? The ability to communicate clearly with non -housing management staff and explain cases in a non technical way.
What you'll bring:
Essential:
? Experience of monitoring rent accounts and managing rent arrears
? Experience of using computerised rent systems to monitor arrears and record information
? Extensive knowledge of welfare benefits ,especially housing benefit
? Experience of liaising with housing benefit departments ,the DWP and other external agencies.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description
A little bit about the role
Please note this advert is expected to close on Monday 14th July at 5pm. However, we may close earlier or later depending on the success of applications
The Recruitment team is responsible for sourcing, selecting and hiring for 500 places for Approach Social Work (previously known as the Frontline programme) in local authorities across England.
You will be joining us at our busiest time, and will have day to day logistical and administration responsibilities with focus on supporting applicants through the selection stages of our programme, Approach Social Work.
You will work with the Selection team and share responsibilities between other Selection Coordinators to ensure the delivery of a highly effective and efficient recruitment process and to ensure the candidate experience is positive throughout. This role would suit someone who has had some experience interacting with customers, for example in admin support, retail, hospitality, customer service, or similar.
Please note that ‘Administrator’ is the title we use for advertising. Internally, administrators are known as ‘Coordinators’ so this role’s full title is Selection Coordinator.
Some key responsibilities include:
- Coordinating virtual assessment centres; manage scheduling, liaising with assessors and stakeholders, troubleshooting minor technical issues with the platform, and overseeing the smooth running of the day.
- Managing the logistics involved in planning and delivering over 40 assessment centre days (e.g. responding to candidate queries, monitoring candidate sign up, scheduling assessors).
- Tracking and monitoring candidate information using our online customer relationship management system, virtual assessment platform and Microsoft Excel using careful attention to detail.
Please review the job pack for full list of responsibilities.
A little bit about you
We welcome applicants with some experience in customer service, administration, or logistics coordination. We’re looking for someone who is detail-oriented and excels at managing multiple tasks and priorities. The ideal candidate will be a strong communicator who can support candidates through the selection process, troubleshoot technical issues, and ensure smooth operations at assessment centers.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
Please let us know how we can make the recruitment process more accessible for you by emailing the People team (please see job pack for contact details).
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
Visa sponsorship is not guaranteed.
To make life better for children at risk of harm, by improving the services that support them.




The client requests no contact from agencies or media sales.
Would you like to work with children under 5, providing activities that help them to grow and develop?
Are you interested in helping to build a community that enables parents to connect, learn from and support each other?
Are you looking for a part-time, term-time only role that fits around other commitments?
The Winch’s Family Support programme for parents and children under five makes a big difference for families. We work alongside parents to navigate the joys and challenges which early parenthood brings. We want parents to be confident to make choices that support the health, and happiness of the whole family. We create safe, inclusive and nurturing groups, courses and activities for parents and their young children.
Please send your CV and a one-page statement describing your skills and experience in light of the job description. Please include what you could offer the role and why you would like the position.
We will not consider applications without a cover letter or statement.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Data Insights Officer
This is a newly created Data Insights Officer role within the Systems team, where you will significantly enhance the capacity and expertise in data analysis and reporting.
You will be instrumental in embedding a data-driven culture, driving analyses and insights to feed into decision making throughout the Network.
The focus for this role will be supporting the Network's young people’s engagement strategy. The Data and Insights Officer will contribute to reporting design, ensuring data informs decision-making at all levels, and will provide ongoing support through tracking the impact of new young people engagement initiatives, helping identify indicators for success.
The organisation is an equal opportunities’ employer and welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
Position: Data Insights Officer
Location: Hybrid working (two days a week in the Bolton/London office combined with home-working and travel across the Youth Zone network as required)
Salary: £34,000 - £39,000 per annum (dependent upon experience)
Contract: Permanent
Hours: Full-time (37.5 hours/week)
Benefits: Agile working with flexibility in working hours; 25 days annual leave plus bank holidays (rising to a maximum of 30 days); birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts.
Closing Date: Friday 18th July at 9am – please note we may close this advert early dependent on the volume of applications. So if this is of interest, it’s a good idea to apply ASAP!
First stage interviews (virtual): Thursday 31st July 2025
Second stage interviews (in-person): Thursday 7th August 2025, Wolverhampton
About the Role
You will play a vital role, driving enhancements in data capture and strengthening the Network's ability to demonstrate the measurable impact of its youth work. This will involve collaborating closely with teams across the organisation and the Youth Zone Network to understand their data requirements and provide tailored reporting and insights.
This role is perfect for someone who can translate complex data analysis into compelling narratives within a youth work context, drawing out insights to shape recommendations for the Network.
About You
You will be adept at communicating insights clearly and accessibly to diverse audiences. A passion for the power of youth work and a commitment to supporting Youth Zones in increasing engagement with young people are essential. You will bring expertise and creativity to drive improvements in data capture, analysis and insights, and will thrive in a flexible environment, including working collaboratively across different teams.
You will have previous experience in a similar data analysis role handling large datasets, along with experience with Salesforce (CRM) and working with young people or in a youth work setting.
As a growing and ambitious charity, the role offers a challenging and rewarding opportunity with significant responsibility, variety, and the chance to be part of a team dedicated to empowering young people to reach their full potential.
If you’re ready to make a real difference we would love to hear from you!
To apply, please submit a CV and cover letter (of not more than two pages), explaining clearly why you are interested in the role, and answering ALL points as outlined on the role profile.
About the Organisation
A national youth charity that believes all young people should have the opportunity to discover their passion and their purpose. The charity funds and builds state-of-the-art, multimillion-pound youth centres called Youth Zones in some of the country’s most economically disadvantaged areas. It also offers training and support to the teams that run Youth Zones – as part of growing national network of independent youth charities.
You are actively encouraged to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.
The charity is committed to the safeguarding of young people. In accordance with its Child Protection and Safeguarding procedures, this position requires a basic DBS check.
Other roles you may have experience of could include Data, Insight, Data Insight, Data Analysis, Data Analyst, Insight Analyst, Data Insight Analyst, Senior Analyst, Business Analyst, Reporting Analyst. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
We are seeking a technically capable, qualified accountant with strong knowledge of the Charities SORP to provide effective stewardship and oversight of the Finance function at Kinship. You will be responsible for financial controls, management accounting and ensuring the effective delivery of ‘business as usual’ financial management.
As well as producing monthly management accounts, you will be responsible for running the annual budget and the year-end processes, preparing for the yearly external audit and ensuring that the organisation complies with statutory obligations.
You will prepare papers for and attend the quarterly Finance Committee meetings and will liaise with a range of stakeholders including auditors, the bank and investment managers. You will be the ‘go to’ business partner at the charity, supported by the Chief Operating Officer and Fractional Chief Financial Officer.
You will manage a team of two colleagues – a Senior Finance Officer and a Payroll Manager – providing them with guidance, coaching and support to enable them to perform effectively. You will also collaborate and work with Directors and senior managers across the organisation to inform them on performance against budget and conditions of funding, as well as supporting fundraising and commissioning bids.
You will have excellent communication skills and will be able to organise conflicting priorities around the monthly management accounts cycle, while supporting the achievement of our strategic objectives. You will be flexible and adaptable in your approach to supporting transformational change in our processes and systems, as well as dealing with, and leading on, the day-to-day financial management.
This is a broad and challenging role for a dynamic and systems-driven individual who wants to grow within the organisation, proactively problem solve and help colleagues to deliver on our mission.
Essential requirements include:
- Fully qualified ICAEW, ACCA, CIMA or equivalent
- In-depth understanding of accounting principles, standards and the Charities SORP, and experience of applying these in a service delivery organisation
- Experience managing a Finance function in a charity with £1-10m annual turnover
- Experience of line management and developing a team using approaches that are empowering
- Experience of Business Central, or the ability to quickly learn a new accounting system
- Excellent Microsoft Excel skills with the ability to use Pivot Tables and other functions to analyse large data sets
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!
How to apply
Please apply via Charity Job with your CV and a cover letter of no more than 2 pages for the attention of Joshua Marks. Please include your notice period and earliest availability to start in your cover letter.
- Application deadline: 8.00am on Monday 7 July 2025
- First interview: Online - Wednesday 9 and Thursday 10 July
- Second interview: In-person (Vauxhall, London) - Wednesday 16 and Thursday 17 July [2 hours including Excel and presentation task]
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate, and resilient Deputy Manager to join our Learning Disabilities service in Hertfordshire.
£38,148.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Healthcare Cashplan through our partner Healthshield
- Cycle to work scheme
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Deputy Contract Manager is to support the Cluster Manager who is responsible for the effective management of all contracts within their designated patch, including line managing the relevant frontline staff. Experience with working with Severe Learning Disability, Profound Autism, and behaviours of distress needed.
What you'll do:
- Support the Cluster Manager to drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
- Support the Cluster Manager, using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
- Successfully lead and motivate the team to ensure the championing of and maintenance of a positive local culture within your service
- Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement and inclusion
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Essential:
- Educated to degree level or equivalent
- Holds relevant CMI/NVQ Level 4 or other business/management qualification
Desirable:
- Educated to degree level or equivalent
- Holds relevant CMI/NVQ Level 4 or other business/management qualification
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job Description
Personal Assistant to the Senior Leadership TeamLocation: London (Hybrid - minimum two days in-office per week)Salary: £30,321 - £31,504 per annumContract: Permanent, Full-time (37.5 hours per week)Benefits: 25 days holiday + bank holidays, 4% pension contribution, Employee Assistance Programme, Cycle to Work scheme, Childcare Voucher scheme
About the OrganisationThis UK-wide charity is committed to creating positive social change through collaboration, innovation, and evidence-based practice. They work across sectors to improve outcomes for individuals and communities, with a strong focus on partnership and impact.
The RoleThis is a key role supporting the charity's Senior Leadership Team (SLT), with a particular focus on one of the organisation's major national partnership initiatives. You'll help ensure the smooth running of leadership operations and act as a central point of contact for senior stakeholders across the charity, public sector, and beyond.
Key Responsibilities
- Provide proactive executive support to SLT members, including diary and inbox management, meeting coordination, and document preparation.
- Lead on logistics for meetings, travel, and events, ensuring efficiency and professionalism.
- Support the administration of key governance and leadership meetings, including minute-taking and action tracking.
- Collaborate across teams and partnerships to support project delivery and communication.
- Maintain accurate records and systems, including CRM and SharePoint.
- Coordinate office operations in London, including facilities liaison, stock management, and welcoming new staff.
- Provide administrative support for Board and management groups.
- Uphold confidentiality and data protection standards in all communications and documentation.
About YouYou'll be a confident, highly-organised professional with experience supporting senior leaders. You'll be comfortable managing multiple priorities, handling sensitive information, and working independently. You'll also bring:
- Excellent minute taking skills - You need to be a very confident minute taker
- Very strong proven diary management skills
- Strong digital literacy, including Office 365, SharePoint, and CRM systems
- Experience in minute-taking and preparing high-quality documents
- A proactive, solutions-focused mindset
- A commitment to equality, inclusion, and the values of the charity
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Impact and Insights Officer
This is an exciting opportunity to be an impact catalyst across two Youth Zone locations (Carlisle and London).
We are looking for someone who can generate support and build towards a ‘culture of impact’ in both Youth Zones, so that outcome measurement and impact reporting becomes routine and ‘every day’.
This is a hybrid working role, with 8 onsite days per month at the Carlisle and London sites, with the remainder working from home.
Position: Impact and Insights Officer
Location: Hybrid (8 days per month across the 2 Youth Zones in Carlisle and Barnet)
Salary: £38,000 – 42,000 per annum (dependent upon experience) plus travel expenses
Hours: Full-time (37.5 hours/week)
Contract: Fixed term contract – 2 years (due to project funding)
Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity and adoption pay; voluntary benefits with discounts on health and wellbeing, retail and leisure.
Closing Date: Monday 28th July 2025 at 9am. Please note, we may close the advert earlier depending on the volume of applications
Interviews: Interviews (in person) will take place Tuesday 12th August in Barnet, London. There will also be a short, values-based phone interview as part of the process.
About the Role
You will collaborate closely with a cross section of teams within the Youth Zones, working with the Youth Work delivery teams to feed data into decision making, and with the Communications and Fundraising teams to provide impact measurement and analysis content for use with stakeholders and in donor reporting. Furthermore, it will align impact and data work with national and local policy, and use national census, health, police and other statistical data to position the four Youth Zones for new income generation opportunities.
Main responsibilities include:
- Measuring and demonstrating the charities’ impact to stakeholders
- Authoring and providing the necessary data to the leadership and fundraising teams and Board (as required)
- Annual publications such as Trustees Reports and annual Impact Reports.
- Lead on data analysis and reporting on the data held in Salesforce CRM, improving both the quality and quantity of monitoring and evaluation processes
- Driving improvements in data capture through training and upskilling the Youth Work team
- Strengthening the ability of the two Youth Zones to demonstrate the measurable impact of youth work delivered.
Innovation is a key aspect of this role, involving the introduction and embedding of new methodologies to enhance the qualitative data capture process.
About You
This role is ideal for someone who has the ability to bring technical analysis to life in a youth work setting and can communicate insights in an accessible style to different audiences. The Impact and Insights Officer should be passionate about embracing the power of youth work and be keen to support Youth Zones in evidencing the impact created with young people. It will require someone who can bring impact expertise and creativity to create buy-in and drive improvements in data capture; and someone who is keen to work flexibly and closely with teams of passionate Youth Workers and who is unafraid of the challenge presented by Youth Zones in two very different geographic locations.
Previous experience in a data analysis or similar role, including handling large datasets, using data to derive insights and data-led decision making is required for this role, along with experience with data visualisation tools (e.g. Tableau), and previous experience working with young people or in a youth work setting.
Please note, this is hybrid working role, with 8 onsite days per month at the Carlisle and London sites. You must be able to travel to these locations as part of your role.
About the Organisation
A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities,
As a growing and ambitious charity, you will be offered responsibility, variety and the chance to work with a team wholly invested in providing young people with the opportunity to fulfil their potential.
As an equal opportunities’ employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
You may have experience in areas such as Impact, Insight, Impact and Insight, Impact Officer, Insight Officer, Impact and Insight Officer, Data Analysis, Evaluation, Impact and Evaluation, Evaluation, Impact and Evaluation Officer, Data, Data Analyst, Analyst, Data Analyst Lead, Data Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Service Manager
Location: Royal Borough Kensington and Chelsea (RBKC)
Salary: £38,700
Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty.
As a note, this is one of two positions. This position is a permanent post, and we also have a 12 month fixed term contract opportunity live via Job ID 268355
About the Service Manager Role
We have an exciting opportunity, perfect for you if you are looking to take the next step in your career within a supported housing service! This is a great opportunity for current deputy service managers, or experienced support workers (and/or equivalent) looking for that next step!
We're looking for a natural leader, someone with experience in supporting people who have struggled with homelessness, substance use, mental health, and/or offending backgrounds. You will be confident in your experience and knowledge and be able to use this to support and lead your team to feel empowered within their roles so they can deliver a seamless and supportive service to our residents to overcome their own personal challenges, and to achieve their personal goals and milestones.
You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team. The role includes:
- Leading and motivating a team to deliver high-quality care and support
- Managing complex situations and driving service improvements
- Support a team who directly support individuals in their recovery journey
- Working closely with other teams and organisations to ensure the right support is provided
- Risk Management, Information Management, and Case Recording
- Property and Housing Management
- Financial Management
What we're looking for in a Service Manager:
- Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgrounds
- Experience in frontline, and now able to empower a team to deliver a seamless service
- Confident leadership skills and ability to inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
- Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
- Ability to drive the service forward and implement improvements
- Confidence in managing complex situations and making decisions
- Ability to work at pace, using initiative, making decisions, and proactiveness in your approach
- Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Service Manager | Residential Manager | Homelessness | Complex Needs | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development.
This role delivers a range of dynamic and engaging financial education programmes to young people, adults, and professionals. As part of our Programmes and Delivery Directorate, our Trainers love working with our participants; they’re the front line of our work, representing Money Ready’s exceptional programme quality in a range of settings.
This role will work with both children and adults across our programme suite and will require significant travel to our delivery locations throughout the area to deliver face-to-face sessions to diverse groups of learners. Occasional virtual sessions will also need to be delivered. All delivery-related travel is covered by a London TfL travel card, provided by Money Ready.
We are proud of the quality of trainers we hire, and we have a good mix of people, including former primary and secondary teachers and youth workers. You will be joining an excellent team in London who know their stuff, so there will be ample opportunity for you to learn and to provide feedback on where our programmes might improve. You do not need to be an existing expert on financial education; we will train you on everything you need to know.
Key responsibilities
Programme Delivery
- Deliver Money Ready’s suite of programmes in a variety of settings to support the delivery of our business plan and the Programme and Delivery Directorate’s Delivery Plan.
- Deliver to the Money Ready education and accreditation framework, ensuring learners have an excellent shot at achieving the programme accreditation.
- Adapting your delivery to meet the needs and learning requirements of diverse participants, often thinking on your feet and adapting to what is happening in the room.
- Completion of all Money Ready processes that surround our delivery work.
- Investing your time in your own development by learning from your colleagues and finessing your delivery craft. This will include participating in our internal training offer.
Programme Development
- Using your insight and experience to help support changes to our current programmes in a structured and thoughtful way, for example, through developing content.
- Support Money Ready in engaging with learners to help develop our programmes as we move the organisation into a co-creation mindset.
- Take ownership of programme adaptation and development, considering the differing needs of delivery across the country and allowing diversity of thought to thrive.
- Support Money Ready in innovating into new programme areas that help deliver our mission.
- Build relationships with delivery partners across your patch.
- Proactively identify new opportunities where we can deliver our programmes or grow our work in a different way. Initial focus on our courses catering to vulnerable young adults.
- Be the best ambassador for our work to all external stakeholders including young people, delivery partners, politicians, funders, the press, the wider education community, local authorities and so on.
External relations
- Build relationships with delivery partners across your patch.
- Proactively identify new opportunities where we can deliver our programmes or grow our work in a different way. Initial focus on our courses catering to vulnerable young adults.
- Be the best ambassador for our work to all external stakeholders, including young people, delivery partners, politicians, funders, the press, the wider education community, local authorities and so on.
Working across Money Ready
- Work with colleagues across the country as we continue to develop and grow the organisation.
- Contribute to areas of the organisation that are ‘outside’ your immediate focus, acting as trusted counsel to those in roles or teams that are different to yours.
- Embed yourself into the organisation, recognising that our strategy and business plan are yours to deliver and that our culture is shaped with you and by you.
Money Ready is committed to equality, effective diversity management, and fostering an inclusive workplace culture.
See the full Programme Trainer job pack for further details. Please ensure your CV is accompanied with a cover letter.
We bring the language of finance to life so that everyone can navigate their money with confidence, no matter where they start.
The client requests no contact from agencies or media sales.
About the role:
At Grace House, SHP’s specialist 11-bed hostel for women in Camden, you’ll step into a leadership role that offers real purpose and the chance to drive meaningful, lasting change. As Service Manager, you’ll be at the helm of a pioneering service that supports women experiencing multiple disadvantage; homelessness, domestic abuse, substance use, poor mental health and the ongoing impact of trauma and exploitation. You’ll guide and inspire a skilled, passionate team dedicated to a trauma-informed, gender-responsive approach that supports each woman to reclaim safety, rebuild trust and shape a life on her own terms.
This is a unique opportunity to lead a service known for its compassion, collaborative ethos and commitment to continuous learning. The day to day brings challenge and reward in equal measure: managing a multidisciplinary team that includes project workers, an ETE specialist and a dedicated health lead; shaping practice through the lens of our Psychologically Informed Environment framework; and fostering strong partnerships with services across mental health, substance use and violence against women and girls. Every interaction is rooted in empowerment and possibility, creating space for healing, hope and opportunity.
At SHP, you won’t just grow in your role, you’ll shape it. We offer a leadership journey grounded in reflective practice, robust supervision and access to development pathways that will support you to lead not just this service, but potentially others in the future. You’ll be part of a values-led organisation where your voice counts, your impact matters and your career can truly flourish. If you're ready to lead with purpose and make a difference that lasts, this is where your next chapter begins.
Please note: This role is open to female applicants only under Schedule 9, Paragraph 1 of the Equality Act 2010, as the service delivers trauma-informed support to women affected by Violence against Women and Girls (VAWG.) We are committed to equal opportunities and actively welcome applicants from all backgrounds.
About you:
- Leadership that inspires confidence, compassion, and accountability.
- A proven track record of working within a trauma-informed, PIE service — ideally with women or multiple disadvantage groups.
- Experience of leading and developing a team with a focus on quality, outcomes, and values-led delivery.
- A deep understanding of the challenges faced by women experiencing homelessness, and a commitment to feminist and anti-oppressive practice.
- Strong partnership skills and the ability to advocate for clients within complex systems.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 13th July at midnight
Interview date: Monday 21st and Tuesday 22nd July at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Support Mentor
Location: Based in service, Latimer Road, Royal Borough of Kensington and Chelsea (RBKC) - Short walking distance from Latimer Road underground station (Circle and Hammersmith and City Lines)
Unfortunately this location does not have step free access
Salary: £27,000
Shift Pattern: 37.5 hours per week on a rota which includes day and late shifts, bank holidays, and weekends. Hours will range between 09:00 - 17:00 and 13:00 - 21:00
About the role
Our residents in this service have experienced long-term street homelessness and have faced significant challenges including with their mental health, substance use, and alcohol dependency, and struggled to sustain engagement with support services. That's why they're here, to make a change and gain the support they need to enable greater independence and recovery.
In this role, as a Support Mentor, you will work within a 24 hour service which provided person centred support to our residents, working to ensure the safety and wellbeing. You will build trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins. Your role will focus on empowering our residents to take control over their lives and meet their personal goals.
About you
We're looking for someone who has a true passion for what we do as an organisation, and particularly in supporting those who have faced homelessness and may have other complex needs. Our residents needs are at the forefront of service delivery, so someone who can build trusting professional relationships is key. You will be adaptable, proactive, and able to use your initiative to resolve challenges.. You will be able to work within a team, and have previous knowledge of the needs our residents may have. Each support plan is tailored to the individual, putting their needs first for the team to be able to deliver support to their needs. What are we looking for:
- Understanding of the needs of those who have faced homelessness and have various complex needs including mental health, substance use, and alcohol dependency
- Ability to use IT systems to record case notes, email relevant people, and use other software required within the role
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Understanding of the housing and social needs of people with multiple and complex needs
- Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
- Sensitivity and empathy to others, and ability to deal with individual circumstances with professionalism
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Support Mentor
Location: Face to face service based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary: £27,000
Shift Pattern: 37.5 hours per week Monday to Friday on a rota basis between 09:00 - 17:00 and 13:00 - 21:00. You may be required to work bank holidays and evenings as required.
About the role
We are seeking a compassionate and dedicated Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service. The role includes:
- Supporting residents with daily tasks
- Holding a caseload, conducting key work sessions which are personable to their needs
- Carry out regular welfare checks, safeguarding checks, and general living checks
- Encourage residents to take part in activities and events
- Keep support plans up to date on a regular basis
- Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
- Carry out general housing management support
About you
We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs.
- Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
- Ability to show empathy and compassion to our residents, and different challenges they face
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
South London Citizens
South London Citizens (SLC) is Citizen’s UK second oldest chapter, established in 2004. SLC has over 100 member institutions spread across seven south London boroughs, working together for the common good.
South London Citizens has developed 1000s of local leaders through training and action teams and won big national campaigns, for example delivering free school meals for children whose parents have no recourse to public funds.
The Living Wage campaign is part of SLC’s DNA and in the last 12 months a campaign to bring the Living Wage Campaign to the Southbank has delivered well over 1000 pay rises to south London workers. The Real Living Wage is currently £13.85 in London, compared with the National Minium Wage of £12.21 (for workers aged over 21).
Community Organising
Through our theory of social change, called community organising, we train thousands of everyday people to lead change in their communities, equipping them with the skills to hold politicians and other powerholders to account. We are made up of 500+ member organisations in powerful alliances throughout the UK. Our members include schools, universities, faith groups, parents’ groups, health practices, charities, trade unions and other civil society organisations.
Purpose
The principal responsibility of an Associate Organiser is their own development: learning the craft of Community Organising under the guidance of an experienced Community Organiser. They work intensively with a small number of member organisations under close supervision, growing their experience, skill and responsibility incrementally. An Associate Organiser is working towards becoming a competent practitioner of the craft of broad-based community organising methodology, and focuses on the building of relational power, the recruitment and retention of dues-paying institutions, the development of leaders, the strengthening of member institutions, leader-led public actions, and the winning of systemic change.
This role is particularly to organise around the issue of low pay and precarious work and participate in Citizens UK’s flagship campaign, the Living Wage Campaign. We need someone who can speak Spanish as well as English, as south London’s Latin American communities are leading the work in South London. There is scope to involve leaders in campaigns around housing, health and migrants' rights, as we recognise that people affected by low pay are very often determined to take action on wider issues beyond work. The purpose of the role is to develop leadership, especially grassroots leadership, workers from London’s lowest paid sectors, that can power the campaign. Crucially the Associate Organiser will work with colleagues in South London Citizens to build and execute a strategy that develops powerful leaders for South London Citizens and wins the Living Wage, Living Hours and other material gains for thousands of workers across the capital.
Main Responsibilities
Working as an Associate Organiser in South London for Citizens UK, reporting to the Lead Organiser, South West, SLC, your main responsibilities will include:
Build relational power to further the goals of CUK
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Actively participate in the development of a comprehensive power analysis appropriate to the desired sphere of influence for each project/assignment
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Establish working relationships with identified leaders and demonstrate ability to move them into action, including as part of the wider alliance; taking the initiative to establish new relationships as required
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Conduct one-to-ones to develop relationships with leaders and understand their concerns.
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Tell a wide range of Community Organising stories effectively to influence others and achieve CUK’s goals
Identify and develop relational leaders prepared to act with others for the common good
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Identify and discern actual and potential leaders with the passion and ability to drive change
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Proactively create opportunities for leaders to develop, in particular tertiary or new leaders; nominate for training on the core taster curriculum
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Successfully deliver training workshops in local institutions and on the core taster curriculum at a local level
Strengthen institutions and develop BBOs
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Ensure good understanding of the basic interests and traditions of typical member institutions and worker leaders.
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Organise a small number of member institutions or 1 strategic partner to work together for the achievement of common goals relating to the Living Wage campaign.
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Support pre-existing core teams and create/develop new core teams to provide leadership
Support leaders through the Cycle of Action in order to create change
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Support leaders in running listening campaigns
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Organise Living Wage actions; demonstrating increasing independence in working without the need for close supervision
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Take the lead in supporting groups of leaders through the cycle of action on the Living Wage; aiming to achieve new accreditations and other wins.
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Evaluate the effectiveness of actions; demonstrating ability to incorporate lessons learned into future actions
Contribute to CUK’s financial viability through effective fundraising & financial management
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Recruit new dues paying institutions; work together with a more senior Organiser to negotiate annual membership fees and letters of understanding
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Contribute substantively to fundraising to ensure the sustainability of the work
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Liaise with the Finance & Operations team to update the membership database and ensure timely invoicing and fee collection
Contribute to effective teamwork
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Be proactive concerning personal professional development and wellbeing; i.e. by reading widely, developing a healthy work-life balance and demonstrating ability to reflect on own organising craft & improve on self-identified weaknesses
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Demonstrate ability to work effectively with colleagues and participate in a team
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Produce all required reports and follow CUK’s procedures on time and to the required standards
Participate in the development of the craft of Community Organising and play a role in the Guild of COs
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Schedule an average of at least three 1-2-1 relational meetings into your daily schedule as a core part of your professional practice
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Commit 10 working days pa (pro rata for part-time staff) to the preparation, delivery and evaluation of Citizens UK National Community Leadership Training or other local or regional trainings;
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Participate in a Guild Team and help it develop as a Community of Practice that enables Organisers across the UK to develop their skills and experience.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
Bachelor’s degree in any subject (D)
Subject of relevance to community work or community organising (D)
Experience
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Previous campaign experience (D)
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Evidence of having acted in a leadership role with peers or in local community activities (e.g., organising clubs or societies) (E)
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Experience of project management; evidence of having delivered work on time and to standard (E)
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Able to demonstrate previous experience of ‘learning by doing’ in a work or project environment; evidence of being open to feedback and comfortably coachable (E)
Key skills and knowledge
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Excellent interpersonal awareness – ability to listen well and appreciate a viewpoint or opinion that is different from one’s own (E)
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Excellent concern for impact – ability to adapt own behaviour to address the needs or concerns of someone else (E)
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Good communication skills – able to speak with conviction and passion; and to make a logical argument (E)
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Fluent in Spanish and English – written and spoken (E) - other community languages, especially Portuguese (D)
Personal qualities & values
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A self-starter with ability to take initiative and work independently (E)
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A passion for justice (E)
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A positive enthusiasm for working with faith congregations, trade unions, schools, and other community organisations (E)
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An interest in and experience of politics and public life (E)
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Able to work in a team (E)
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Willingness to work within accountable relationships (E)
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Self-motivated and adaptable (E)
Our Organisers and some project teams work closely with our member institutions and will be expected to attend member events that take place in the evenings and occasional weekends. We operate a Time Off in Lieu approach and have very flexible working arrangements to ensure a good work-life balance.
The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle.
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
Interview date: Tuesday 22nd July