Independence support services manager jobs
How's your job search on our site?
About the role:
This is a leadership role with real scale, real accountability and real impact. As Services Manager, you’ll lead a multi-site service supporting young people across Greenwich - shaping environments that are safe, consistent and genuinely geared towards helping young people move forward with confidence.
Your presence will be felt across every part of the service. You’ll move between sites, staying close to delivery while holding a clear line of sight on performance, quality and risk. You’ll back your teams to deliver strong, personalised support while keeping a firm grip on housing management, safeguarding and service standards - making sure good practice isn’t occasional, but embedded everywhere.
This is about more than oversight. You’ll build confident, reflective teams who understand young people’s experiences and respond with clarity, consistency and belief in what’s possible. Psychologically informed, trauma-informed and strengths-based approaches won’t sit in policy - you’ll make sure they show up in how teams think, act and support every day.
You’ll also be the connector across the system. Working closely with commissioners, local authorities and partners, you’ll ensure referrals are right, pathways are clear and move-on is intentional from day one. You’ll use data, insight and feedback to challenge drift, drive improvement and keep the service evolving - because standing still isn’t an option when young people are relying on you to get this right.
If you’re motivated by high standards, thrive on leading at scale and believe young people deserve services that are ambitious, consistent and built around their strengths — this is where you make it happen.
About you:
- You’re an experienced manager who can lead and develop teams across multi-site, accommodation-based services, holding clear accountability for performance and standards.
- You have a strong grasp of housing management, safeguarding and health & safety, and are confident managing risk and complexity in a young people’s service.
- You bring experience of working with young people facing multiple disadvantage, and can embed trauma-informed, psychologically informed and strengths-based approaches in practice.
- You build credible, effective relationships with local authorities, commissioners and partner agencies, and represent your service with confidence and clarity.
- You use data, insight and professional judgement to challenge, improve and strengthen outcomes, leading with integrity, curiosity and resilience.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important Info:
Closing Date: Sunday 17th May at midnight
Interview Date: Thursday 28th and Friday 29th May at a Young Person's SHP service in Greenwich
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Help shape the future of compassionate care
At Trinity Hospice, we believe everyone deserves outstanding end-of-life care. For more than 40 years, we’ve been at the heart of the Fylde coast, supporting patients and their families across Blackpool, Fylde and Wyre. Our care reaches far beyond our hospice walls, into homes, hospitals and the wider community, ensuring people receive the support they need, wherever they are.
We are now looking for an exceptional Individual Giving Manager to join our Fundraising and Communications Team to play a vital role in sustaining and growing this care. This is a rare opportunity to shape and lead an ambitious individual giving programme, helping to secure the income that allows our services to reach thousands of people every year.
In this role, you will take ownership of developing and delivering strategies across individual giving, appeals, regular giving, in-memory fundraising, lottery and legacy marketing. You will lead a dedicated team of four, creating and delivering engaging campaigns that inspire people to support Trinity Hospice, while using data and insight to continually refine and strengthen supporter journeys. Your work will focus not only on generating income, but on building meaningful, long-term relationships with our supporters and ensuring they feel valued and connected to our mission.
We are looking for a motivated and creative individual with a strong background in individual giving or a related fundraising discipline. You will be a confident communicator, able to craft compelling messages that inspire action, and comfortable working with data to inform decision-making. You will also bring experience of managing or supporting others, with the ability to lead, motivate and develop a team in a collaborative environment. A proactive mindset, attention to detail and the ability to manage multiple priorities will be key to success in this role.
Joining Trinity Hospice means becoming part of a supportive, collaborative team where your work has real impact. We are committed to helping our people develop and thrive, offering opportunities for learning and a range of wellbeing and staff benefits.
This is more than a fundraising role, it is an opportunity to make a genuine difference. Every pound raised helps us provide compassionate care to patients and their families at some of the most important times in their lives. As Individual Giving Manager, you will play a central role in ensuring we can continue to be there for everyone who needs us.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an administrator to support the Home Together Coordinator to facilitate our Home Together Service. The Home Together Service provides reactive assistance for up to six weeks from a clients return from hospital and remote ongoing support thereafter. The Home Together Administrator assists the Home Together Coordinator to deliver a wide range of practical and emotional support to older people who are having difficulties; for example, older people who have recently been discharged from hospital and/or are recovering from illness or injury, and/or are socially isolated and need support to stay healthy, connected, and independent. This busy and varied role will involve working with volunteers, the staff team, voluntary partners, and health and social care providers, with the client at the centre of everything we do. The Home Together Service sits within our Age Well Together Service, which offers a range of assistance to support clients at home and in their local community to prevent decline; maintain independence; reduce social isolation; and promote health and wellbeing with care, friendship and understanding. This includes our befriending services, an online shopping service and a Handyperson service.
Our mission is to help older people to age well in Wandsworth.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living.
SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people into safe, stable accommodation.
We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEAR’s values, while delivering high-quality, trauma-informed support to residents with complex needs.
About the role
This is a hands-on leadership role where you will:
- Lead and manage a team including a Team Leader and Support Workers
- Ensure safe staffing levels and effective rota management
- Oversee safeguarding, risk management, and incident response
- Drive high standards of service delivery and resident support
- Build strong relationships with local authorities and partner agencies
- Ensure compliance with health and safety, including fire safety and building standards
- Support residents to progress towards independence and move-on opportunities
You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment.
About you
We are looking for someone who:
- Has experience working with people experiencing homelessness or complex needs
- Has managed or supervised staff in a supported housing, hostel, or similar setting
- Has strong knowledge of safeguarding, risk assessment, and trauma-informed practice
- Can lead and motivate a team in a fast-paced environment
- Is confident managing complex and high-risk situations
- Has excellent communication and organisational skills
Why join us
At SPEAR, you’ll be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact.
Your benefits
- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services
About the role
We are looking for someone to join our service at South Camden Mental health Accommodation services as a Support Worker (known internally as a Project Worker). Across our service, we support people in High and low support accommodation who have a mental health diagnosis and other complex needs. We are committed to working with a Recovery Based Approach and supporting people to meet their individual needs.
Current Vacancies:
South Camden Mental Health Service: rota-based covering early (8am - 4pm), and late (2.15pm-10.15pm) shifts, plus weekends and bank holidays on rotation.
What you'll be doing
In the role of Project Worker, you will support clients on their journey toward increased independence. You will manage a caseload of residents, helping them develop the skills and confidence required to move on to appropriate longer‑term or independent accommodation. The role focuses on empowering residents to build on their strengths, develop practical life skills, and maintain independence in the community.
About You
Above all, you will have a genuine desire to support people to transform their lives. If you have a good understanding of the complex issues faced by homeless people; personal experience of homelessness yourself and some experience of supporting vulnerable people through a process of change, we encourage you to apply.
You'll also need good interpersonal and listening skills; patience and resilience. We will provide you with the knowledge and training you need to work with clients in a holistic and person-centred way.
Why join us?
-
Support clients to achieve personal goals and independence
-
Deliver practical, person-centred support
-
Be part of a committed, inclusive team
-
Receive full training and development opportunities
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
Applicants will be considered for all vacancies that are a suitable match with their skills and experience. However, if you do have a specific preference for location, please state this on your supporting statement.
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 18th May 2026
Interview and assessments on: 3rd / 4th June 2026
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
About the role:
As a Project Worker within our Westminster Mental Health Accommodation Services or Wandsworth Properties, you’ll play a vital role in helping people find stability, confidence and a way forward. These are roles rooted in relationships - offering consistency, belief and practical support to people navigating some of life’s most challenging moments. You’ll work alongside residents to create a sense of safety and possibility, supporting them to feel more in control of their lives and their choices.
Working within supported accommodation, you’ll support people to build everyday skills, strengthen wellbeing and reconnect with opportunities that matter to them - whether that’s housing, health, learning, work or community life. You’ll hold a small caseload, developing personalised support and safety plans shaped by each person’s goals, strengths and experiences. Collaboration sits at the heart of the role: with residents, colleagues and partner services, all working together to create meaningful and lasting progress.
This role is for someone who believes in people and is ready to show up with curiosity, compassion and purpose. You’ll join a reflective, supportive team that values initiative, learning and shared responsibility. If you want a role where your work has real impact, where relationships matter and where you can help people move beyond survival towards independence and hope, apply now and bring your tenacity, care and ambition with you.
About you:
- You take a person-centred approach to your work, building trust and working alongside people to shape support that reflects their goals and priorities.
- You’re confident managing a small caseload, using assessment and good judgement to understand needs, risks and progress over time.
- You communicate clearly and work well with others, building strong relationships with colleagues and partner services to achieve the best outcomes.
- You understand the importance of safety, boundaries and accountability, and work in line with health and safety requirements, policies and procedures.
- You’re organised, reflective and committed to learning - keeping accurate records, protecting confidentiality and contributing to service improvement.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 17th May at midnight
Interview date: Wednesday 27th and Thursday 28th May online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
This is not a role where you sit on the sidelines. This is a role where you show up, stand alongside women, and help create the kind of safety and belief that many have never experienced before.
In our Women’s Respite Service in Camden, you’ll be working with women who have faced abuse, exploitation and homelessness, often after systems have let them down. You’ll be part of a space that feels different. A space where women are listened to, where their experiences are understood, and where they can begin to rebuild a sense of control over their lives.
No two days will look the same. One moment you might be de-escalating a crisis, the next you’re advocating with services, or sitting alongside someone as they begin to make sense of what they’ve been through. You’ll use your understanding of trauma, gender informed practice and the realities of violence against women and girls to shape how support is delivered, making sure every interaction is grounded in safety, dignity and respect.
You’ll hold a small but complex caseload, working intensively with women to build trust, navigate risk and move towards stability and independence. You won’t give up easily. You’ll stay curious, creative and persistent, even when progress feels slow or uncertain.
As a senior in the team, your impact goes further. You’ll lead by example, guiding colleagues through complex situations and helping to embed a way of working that truly recognises what women have experienced and what they need to move forward. You’ll help shape a service that doesn’t just respond to crisis, but creates real, lasting change.
For roles in our women's services we ask for applications from Women only. For occupational requirement reasons (exemption under the Equality Act 2010; Schedule 9 Part 1).
About you:
- You have experience supporting women who have faced abuse, exploitation and multiple disadvantage, and you understand how this shapes trust, behaviour and recovery
- You build relationships that feel safe, consistent and real, even when someone has every reason not to trust
- You stay grounded in challenging moments, able to respond calmly, think clearly and make sound decisions when risk is high
- You bring strong judgement and confidence in complex casework, and you’re comfortable guiding others to deliver high quality, consistent support
- You’re persistent, resourceful and proactive, able to advocate, challenge systems and keep moving things forward for the women you support
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 3rd May at midnight
Interview date: Tuesday 12th and Wednesday 13th May online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
As Service Manager, you will lead Visiting Housing Support services in South West Edinburgh.
You’ll lead a team of eight staff and support people who are homeless, at risk of homelessness or in unsuitable accommodation. The support will focus on empowering people to sustain their tenancies and live well in stable housing.
You’ll be managed by the Head of Services and work within a peer group of 7 other managers across the organisation. This service is delivered in partnership with Right There and you’ll work with colleagues across the partnership, sharing a responsibility to develop and embed our partnership approach.
Overview
This service is commissioned by City of Edinburgh Council and is in year 2 of a 10 year contract. Your team will support 300-400 people each year through phone support, direct meetings in people’s homes, running drop in sessions and visiting shared houses and other temporary accommodation. Your team will help people understand how to bid for housing; help them access benefits; signpost services to help them with additional concerns including mental health support; and, when the time comes, your team will support them to set up their tenancy in a sustainable way.
Responsibilities
Your responsibilities are in four parts:
- Leading a team
- Delivering the service
- Partnership working
- Upholding the values and culture
Leading a team
You will lead and line manage a team of eight practitioners and administrative support creating a high-performing, values-led culture where staff feel motivated, supported, and clear in their roles.
- You will take a lead role in the recruitment, onboarding and induction of new staff, ensuring they are equipped and confident from the outset.
- You will provide constructive feedback in real time as well as supporting staff through performance conversations, annual appraisals, and coaching. And, you’ll build a resilient team that can manage complexity, deliver high-quality support, and respond appropriately to safeguarding and risk.
- You will recommend and organise training for your team and for individuals.
- You will be a conduit for organisational wide information, ensuing staff feel supported and understand the bigger picture
- Hold registration / You will maintain required professional registration in line with SSSC requirements.
- You will participate in the on-call rota, responding to incidents and providing out-of-hours guidance and decision-making
Delivering the service
You are responsible for all aspects of service delivery, from referral to sign off and everything in between.
- You will generate referrals and oversee the referrals we receive, ensuring they are appropriate for our service and allocated on the basis of need and capacity. Through regular case reviews and audits, you will ensure practice is trauma informed and focused on outcomes.
- You will lead on compliance and reporting, using internal and external systems to track performance and report on contractual requirements. You will use our case management system In-Form to ensure accurate, up-to-date recording that clearly evidences support, progress, and outcomes.
- You will manage a budget for expenses, training and project costs.
- You will ensure compliance with Care Inspectorate and SSSC standards, maintaining strong casework quality, accurate recording, and effective reporting across the service.
- You will be the lead on safeguarding and managing risk, supporting staff to manage complex situations safely, with appropriate escalation and shared responsibility.
- You will use data and learning to strengthen performance, drive improvements, and embed a consistent, high-quality approach across the service.
- You will identify funding opportunities and support the development of funding applications
Partnership working
Partnership working is key to the success of this role and this service. You’ll play a key role in developing partnerships and continuously improving the service—working closely service providers in the local area, the local authority and other stakeholder to strengthen collaboration, identify opportunities to provide support, and drive better outcomes for the people facing homelessness.
The key partnership however, is the relationship with Right There.
Four Square work with Right There to deliver visiting housing support in the West of the city. Right There are the lead partner and provide the service in the North West, while Four Square operate in the South West. We share some resources and benefit from the support and guidance of a Locality manager based in Right There. This is year two of a ten-year partnership and you will work with colleagues in Four Square and Right There to enhance the partnership and reap the benefits of cross organisation working.
Three of your team are employed by Right There and you’ll work to ensure seamless management of these staff. You’ll also lead and participate in joint training as well as reporting performance into the partnership.
Upholding our values and culture
Our values are the essence of what we do. As well as delivering a service, as a leader, you are expected to use our values to elevate the service you manage. This means that you demonstrate ambition, empowerment, integrity and respect in all that you do. And, that you use these values to ensure the service is innovating, responsive and truly has an impact on people experiencing homelessness.
Alongside our values, Four Square promotes a culture based on trust, leadership and curiosity. It’s important that, as a leader, you role model these behaviours, including:
- Trust – starting from the belief that everyone has good intentions
- Leadership – supporting everyone to lead by what they say and do
- Curiosity – encouraging everyone to be interested in what we do and why
Shared accountabilities
Alongside other managers, you will:
- Ensure compliance with legislation and standards
- Contribute to organisational performance and reporting
- Support organisational learning and improvement
- Be visible, accessible, and engaged across services
Person Specification
Skills, Values and Attributes
- Ambitious for people experiencing homelessness; empowers better futures
- Values-led leader who motivates, challenges and supports staff
- Confident managing complexity, risk and safeguarding
- Committed to high standards, quality and continuous improvement
- Acts with integrity and respect
- Builds strong relationships with people, staff and partners
- Clear communicator who gives direction and holds accountability
- Organised and able to prioritise competing demands
- Confident decision-maker in complex, high-risk and multi-agency contexts
- Strong coordination skills across systems, deadlines and priorities
- Understanding of homelessness
Qualifications and Experience
- SVQ Level 4 (or working towards), or SVQ Level 3 meeting SSSC requirements
- Membership of the Protection of Vulnerable Groups (PVG) scheme.
- Relevant qualification in Housing, Social Care or related field (desirable)
- Experience managing or supervising staff, including performance conversations
- Experience supporting people with homelessness or complex needs
- Strong knowledge of risk, safeguarding and trauma-informed practice
- Confident using case management/reporting systems (e.g. In-Form, ECCO)
- Experience of multi-agency and partnership working
- Experience overseeing complex casework
- Experience in service development and inspection readiness
On-Call Requirements
- Will participate in an on-call rota covering one week in four and annual leave cover when required, including evenings, weekends and occasional overnight cover
- Able to respond to incidents, provide guidance and make decisions in a timely manner while on-call
- Flexible and responsive to the needs of the service
The person will:
- Attend and participate in Monthly reflective practice groups.
- Attend, prepare for Quality Assurance Meeting
- Attend Quarterly Care Inspectorate service self-Assessment Meetings
- Facilitate Monthly meetings with staff teams, recording meeting minutes and uploading documentation.
Download the job pack to find out more about the role.
Key Dates:
- Closing date: 15.05.2026
- Shortlisting complete: 20.05.2026
- Interview invites issued:21.05.2026
- Interview dates: Tuesday 26.05.26 and Wednesday 27.05.26
Please apply with a CV (no more than 2 pages); and a covering letter outlining why your skills, experience and values make you the right person for this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Location: Bath & Keynsham (BA2 & BS31)
- Salary: £38,750
- Hours per week: Full time (37.5 hours) and participation in an on-call rota
- Training Provided: Opportunity to complete NVQ/QCF Diploma Level 5
Requirements
- Leadership & Management Qualification: You hold, are working towards, or are prepared to complete a recognised Leadership and Management qualification.
- Experience: You have experience managing teams and have experience working with adults with learning disabilities and autism.
- Communication: You are adept at using a variety of communication aids and developing robust support plans.
- Compliance: Experience working with several compliance IT platforms is desirable.
- Driving: You must be a driver with access to your own vehicle
Are you an experienced manager ready to make a real difference? We are seeking a skilled and confident leader to join our two supported living locations in Keynsham and Bath, supporting adults with learning disabilities to live their lives their way. Our services are CQC regulated and focused on person-centred approaches.
About the Role
As Supported Living Manager, you will play a crucial role in ensuring we continue our goal of making a difference every day. You will work closely with an Operations Manager, external practitioners, and the local authority to meet compliance requirements and deliver consistent, high-quality support.
You will be responsible for:
- Inspiring and leading your teams to deliver consistent, person-centred support and supporting staff to gain confidence in their roles.
- Ensuring robust support plans are in place and using a variety of communication aids to support adults who may not communicate using words.
- Supporting staff training and development by ensuring all staff are supported to complete and embed training effectively.
- Maintaining compliance by ensuring rotas are compliant, routines and structures are maintained to promote independence, and by managing compliance with CQC and other regulatory requirements.
- Working flexibly, including participation in the out-of-hours on-call rota, which may involve travelling to locations within your division.
Why Join Us?
What we do matters. The adults we support have so much potential and, with the right support, can achieve great things. We are looking for a manager who can inspire, lead, achieve, and make a real difference to the people we support and their teams. If you are passionate about person-centered care and ready to take the next step in your management career, we would love to hear from you!
What Benefits Will I Have?
We offer a range of benefits that you can mix and match to suit your needs, including:
- Stream: Access your pay as you earn it, plus coaching, vouchers, discounts, cashback, and more.
- Blue Light Card: We reimburse your membership for discounts in shops and restaurants.
- Simply Health: Fully funded health cash plans with 24-hour GP access, money back on prescriptions, dental, opticians, and more.
- Buy and Sell Annual Leave: Transfer windows open twice a year.
- Pension and Life Assurance: Enrolment in our Scottish Widows pension and Life Assurance schemes.
Ready to Lead and Inspire?
If you’re looking for a role where you can truly make an impact, inspire your team, and help individuals realise their potential, we’d love to hear from you. Join us and become a driving force in empowering people to live fulfilling, independent lives on their own terms.
Apply today and start making a difference!
If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check.
Please note that we are actively shortlisting candidates throughout the duration of the advert, interviews will be held as soon as possible and we will make an offer immediately if we find the right candidate.
The client requests no contact from agencies or media sales.
Services Coordinator
Hours of work: Full-Time, 37.5 per week (5 days per week)
Contract: Permanent
Salary: £28,000 per annum
Location: Overstream House, Cambridge CB4
About Us
Wintercomfort works with people who are homeless, at risk of homelessness or with a history of homelessness. We provide services to aid every stage of recovery - from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services. National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities.
Wintercomfort is the only day-time service in the city, providing year-round advice and support for homeless or vulnerably housed people. Over the past three decades Wintercomfort has continued to grow and adapt to meet the needs of the homeless community.
About you and the Role
As the operational lead of the services area at Overstream House, the Services Coordinator ensures the seamless delivery of daily welfare services (inductions, showers, meals, laundry, activities) while providing proactive, trauma-informed caseload management to transition service users from crisis to stable housing.
This role bridges immediate care with long-term strategic action, developing partnerships, signposting, improving service efficiency, and fostering positive, sustainable life changes for Cambridge’s homeless community.
Key Responsibilities
- To work alongside the Services Manager to coordinate, maintain and further develop a service user led, trauma informed support and welfare service, often coordinating the functioning of the services area to ensure all runs efficiently, as well as contributing to the development of new and ongoing activities timetables.
- Provide welfare and accommodation-based support to service users including those that have complex needs, to help them build independence.
- Conducting inductions and needs assessments, creating individualised support plans, liaising with project worker team and monitoring progress for service users, including those with complex needs.
- Source safe accommodation, actively prevent homelessness through advocacy and signposting.
- To develop, promote partnerships with external agencies to help connect service users to essential services, promote Wintercomfort services to stakeholders through professional forums and meetings.
- Leading a daily team briefing with Services Manager overseeing the session providing a structured approach that balances operational updates, strategic oversight, raising concerns and discussing awareness of priorities, adhering to safeguarding procedures for vulnerable adults and managing challenging behaviour.
- To support the delivery of Wintercomforts learning and development service providing opportunities for service users to access to employment, learning and cultural opportunities that help promote self development
- To work in partnership with other organisations to deliver or to facilitate the delivery of services to meet the needs of service users for improved health and wellbeing, housing support, debt support and improved quality of life.
- To work with the Services Manager, CEO and other Managers to ensure that the delivery of the service meets funders requirements, achieves agreed outcomes and to assist with the timely delivery of monitoring reports for funders and stakeholders
- Maintaining accurate records that are uploaded to Inform in a timely way, documenting the support service provided to Wintercomforts service users.
- Ensure that record keeping meets the requirements of internal and external monitoring of outcomes, assisting with reports to funders and supplying timely information to support funding applications.
- One of our core values at Wintercomfort is to recognise and reward our staff as our greatest asset. We realise that it's our people who have helped us to become a well-respected charity that helps to make a positive change to homeless people’s lives. We want to continue to deliver excellent, relevant services for the homeless in Cambridge by attracting and retaining talented and motivated people.
If you choose to come and work with us, you will find that we offer:
- Benefits – You will be eligible for benefits and services, including pension scheme, death in service benefit and free counselling and clinical supervision.
- A supported work environment - You will receive a comprehensive induction, and you will have a probation period to provide a supportive framework for reviewing your progress and discussing your training and development needs. You will be expected to have developed the skills to fulfil all role requirements within this period. Appropriate objectives will be discussed, agreed and reviewed regularly with your Line Manager so that your performance can be measured against these.
- Training- We recognise the importance of having a motivated and effective staff team. We offer on-going training to support you in your role.
Closing date: Monday 18th May, 2026
Interviews will be taking place between the 26th - 29th May 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role requires a Disclosure and Barring Service (DBS) check.
We are committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. We make selection decisions based on personal merit and an objective assessment against the criteria required for the post. We do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
An exciting opportunity is now available at Crantock Drive for a Service Coordinator offered either as one Full-Time position or 2 Part-Time positions.
This role is to help shape, inspire and lead a team as well as positively impact and make a difference to the lives of the people we support.
Working with individuals with learning disabilities we are a busy 8 bed residential service. The successful applicant will need to be enthusiastic, to adapt quickly and lead a diverse team in different and challenging situations.
We are looking for someone who is organised, pro-active, can multi-task and work on their own initiative, proficient in IT systems (or quick learner!), as well as working in a person-centred way.
The successful Service Coordinator will include overseeing care packages for the people we support (liaising with professionals and families, creating and updating support plans and risk assessments, etc), line managing staff (including but not limited to supervisions, role modelling, wellbeing check-ins, following policies and protocols, etc,).
You would be working as part of a small team where good verbal and written communication is essential. Other essential skills include the capacity to work within professional boundaries, yet meet individuals with empathy, and the ability to have difficult conversations while creating good working relationships with colleagues.
The position is full time, worked over 5 days and will require you to work regular weekends. You will be based at Crantock Drive, however an element of the position will require you to be able to get to other locations for training, meetings, etc.
Experience in a leadership role is not essential; if you have the skills identified within our advert to bring to the post, you will be considered. Support and training will be available.
Here at Milestones Trust we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity we are today. That’s why we are committed to rewarding you with a competitive pay and benefits package including:
- 34 days’ annual leave, including recognised public holidays
- Learning and development to support your career growth
- Nationally recognised qualifications, from entry‑level care to management
- Flexible working, with rotas provided in advance
- Occupational Sick Pay after two years, increasing with service
- Health Cash Plan after probation, offering at least £695 cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
- Enhanced maternity and paternity pay
- Free enhanced DBS check
- Dayforce Wallet, giving you access to your earnings before payday
- Employee referral scheme with financial rewards
- Employee Assistance Programme from day one, offering confidential 24/7 support
- Company pension scheme to help grow your retirement savings
Milestones Trust supports adults with learning disabilities and mental health needs to live their best lives.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you have experience in supporting vulnerable adults and empowering them to move forward with their journey?
Walking With the Wounded (WWTW) supports those who have served in the British Armed Forces and their families, specialising in developing pathways to independence.
We currently have an exciting opportunity for a Veterans Liaison and Officer (VLSO) to join a team providing support to ex-armed forces personnel. You will be home-based, with a caseload spread across Hertfordshire and occasionally adjoining counties.
We are looking for a dedicated individual who will empower ex-service personnel to regain their independence after a period of Mental Health (MH) Crisis, supporting them to thrive and contribute to our communities. This role will join a team of existing VLSOs across the East of England as part of a wider collaborative team within NHS England’s Op Courage - the Veterans’ Mental Health and Wellbeing service, and will work with other service charities and local support services. You will be home based with daily travel around your local region to support your clients and build relationships in the community, whilst working as part of the wider regional WWTW and NHS clinical teams.
We are looking for a highly motivated self-starter with prior experience of working with vulnerable adults; an individual who can work independently to set priorities that accurately reflect the client’s needs. Your role will be to work with clients in the community (or their homes), facilitating intense support and analysing individual needs to create a support plan that will break down barriers to a successful stabilisation, whilst navigating their mental health pathway.
In return, we will provide you with the opportunity to demonstrate and develop your skills and career as a Veterans Liaison and Support Officer in a supportive, inclusive environment. In this role, no two days are the same and every day will bring new challenges. Internal training will be provided, and we encourage our staff to develop their own personal and professional skills.
For an informal discussion please contact Anne Germany 07935-065716.
Walking With The Wounded deliver employment, mental health & care coordination programmes to veterans & their families in collaboration with the NHS.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are an amazing local charity, supporting people across Huntingdonshire with cancer. Would you like to be involved in improving the lives of people affected by cancer?Are you confident and proactive, keen to seek out opportunities and listen to what people are doing and want to do to raise funds?
If yes, then the role of Fundraising Manager at HCCN might be for you!
All the charity’s income is generated through fundraising, grants, donations and gifts. This role is at the heart of our operations, central to ensuring a sustainable income stream, ensuring we continue to help people with cancer back to independence with a renewed sense of self-esteem. You’ll be a key part of our small but mighty Operations Team.
We need our Fundraising Manager to:
●Develop, implement, monitor and report regularly on an annual fundraising plan and budget to deliver the charity’s fundraising objectives while minimising financial risk
●Be responsible for the development and delivery of events
●Be the face of HCCN during fundraising events
●Recruit volunteers to assist at events, developing strong relationships and identifying and cultivating supporters to develop new fundraising opportunities and partnerships
●Keep the HCCN database up to date and ensure it is used as an effective means of communication, information, networking and reporting. Ensure all data is GDPR compliant.
●Work with the Operations Manager to review targets and budgets. Produce financial and activity reports, forming part of the charity’s financial and business plan review.
●Seek opportunities to apply for grants. Write grant applications for Trustee approval. Develop legacy giving
The attributes you will need:
●Represent the charity positively and professionally
●A strong relationship builder and networker, comfortable both in corporate environments and community settings.
●Able to recruit, develop, inspire and manage volunteers - individuals and teams
●Be proactive and have the confidence to use own initiative
●Strong team player
●Unflappable, ‘can do’ attitude
●Self-motivated and able to work without close supervision, once provided with guidance
●Identify and mitigate risks at fundraising events, including risk assessment
●know and care about people with cancer and the issues that affect them
Training will be provided.
This role is hybrid. The successful applicant will be home based with local travel as required to support fundraising activity, with occasional evening and weekend working in the Huntingdon area.
The time commitment is 25 hours per week. We offer pension benefits and paid holidays.
You must live within easy reach of Huntingdon and be able to drive with your own vehicle.
The ideal person will be friendly, proactive, enthusiastic, and have great attention to detail. With opportunities for professional development and a supportive and friendly team environment, this position offers a chance to make a real difference.
To find out more about the role and how to apply please read our job description.
Our values, at HCCN:
- We are committed to evidence‑based practice
- We value compassion, dignity and respect
- We use our resources responsibly to benefit people affected by cancer
- We listen to understand the needs of the people we support
- We work in partnership with healthcare professionals
HCCN is a charity supporting people across Huntingdonshire living with or beyond a cancer diagnosis - living your best life despite cancer
The client requests no contact from agencies or media sales.
Mind in Croydon is seeking a motivated, empathetic and person-centred Mental Health Personal Independence Co-ordinator (MHPIC) to support adults experiencing mental health challenges to live independently and access the resources and services they need within their local communities. The MHPIC will work as part of a multi-disciplinary team (MDT) within the Integrated Neighbourhood Team (INT) framework. You will provide one-to-one support to individuals, helping them develop Personal Recovery Plans and Action Plans using Open Dialogue approaches, navigate local services, and build confidence and autonomy. The role involves community-based support, home visits, and liaison with carers, families, and a range of health, council, and voluntary sector professionals. You will act as a named keyworker, supporting individuals over a defined period to achieve their recovery goals and improve their mental health and wellbeing.
If you are committed to recovery-focused, person-centred care and want to make a tangible difference in the lives of people in Croydon, we would welcome your application.
Salary: £30,117 per annum
Terms: Fixed term until 31st July 2027 (with potential to extend)
Hours Full time, 36 hours a week (including occasional evening and weekend work as required)
Reports to: Mental Health Personal Independence Co-ordinator Manager
Based at: Mind in Croydon Fairfield House
10 Altyre Road, East Croydon, CR0 5LA
Flexible working with regular presence across our premises and community sites across the borough of Croydon.
To apply, please submit an up-to-date copy of your CV and a cover letter no longer than 2 A4 page , outlining your reasons for applying and demonstrating how you meet the criteria set out in the person specification.
Mind in Croydon is working to promote good mental health. It seeks to empower people to lead a full life as part of their local community.
The client requests no contact from agencies or media sales.
About the Role
Location: Cornwall (Agile / Field‑based)
Hours: 35 hours per week
Salary: £24,544.91
Contract: Permanent
DBS: Enhanced with Adults
Who We Are
At Rethink Mental Illness, we believe recovery is possible. We exist to improve the quality of life for people severely affected by mental illness by providing person‑centred, strengths‑based support that helps people live fulfilling, connected lives.
We work closely with individuals, families, and partner organisations to support recovery, independence, and wellbeing within local communities.
About the Role
We’re looking for a Lifestyle Support Worker to join our Cornwall Community team and support people with long‑term mental health challenges to live healthier, happier, and more connected lives.
In this role, you’ll work alongside other Lifestyle Support Workers, therapists, and multi‑disciplinary teams to engage people in meaningful activities that promote wellbeing, confidence, and independence. This could include:
- Supporting individuals one‑to‑one to build confidence accessing community spaces such as gyms, groups, or public venues
- Facilitating group activities such as healthy eating, wellbeing, or lifestyle sessions including activities in the community.
- Encouraging engagement in volunteering, recovery activities, and local community opportunities
- Supporting people to develop routines, life skills, and social connections
This is a field‑based role across Cornwall, with some administrative work based in NHS buildings and opportunities for agile working.
What You’ll Bring
We’re looking for someone who:
- Has experience supporting people with mental health needs in a community or support setting
- Is passionate about recovery, empowerment, and person‑centred support
- Can build positive, respectful, and professional relationships with service users
- Has experience in facilitating group work in the community.
- Is confident working both independently and as part of a multi‑disciplinary team
- Has strong communication, organisational, and basic IT skills
- Holds a full driving licence with access to a vehicle (essential for covering Cornwall)
- Believes in equality, inclusion, and strengths‑based approaches
Formal clinical qualifications are not essential — we value empathy, professionalism, and a genuine commitment to supporting others.
What We Offer
At Rethink Mental Illness, we’re proud to support our staff. You’ll receive:
- A comprehensive induction programme
- Regular supervision and reflective practice
- Ongoing training and development opportunities
- The opportunity to contribute to service development
- A supportive, values‑driven culture where your voice matters
Ready to Apply?
If you believe in recovery, want to make a real difference, and are passionate about supporting people to live well in their communities, we’d love to hear from you.
Rethink Mental Illness welcomes applications from all backgrounds and is committed to creating an inclusive workplace.
Why Work With Rethink Mental Illness?
At Rethink Mental Illness, we believe that when you feel supported, you can make the biggest difference. That’s why we offer a wide range of benefits:
- Inclusive Culture: Staff networks that champion diversity and inclusion
- Wellbeing Support: Access to our Wellbeing Hub, Employee Assistance Programme, and Unmind mental health app
- Recognition & Rewards: Discounts, cashback offers, and recognition through our PULSE platform
- Flexible Working & Generous Leave: 25 days annual leave plus bank holidays and your birthday off, with options to buy or sell leave
- Learning & Development: Structured onboarding and ongoing training
- Financial & Family Support: Pension scheme, enhanced family leave, and travel benefits
- Referral Bonus: Earn up to £300 for introducing someone to our team
Diversity, Equity & Inclusion
Diversity is important to us, and we value difference, inclusiveness, and belonging. By welcoming a wide range of perspectives and experiences, we strengthen our ability to support the diverse communities we serve.
We actively encourage applications from people of all backgrounds and identities and are proud to be a Disability Confident Employer and a signatory to the Race at Work Charter.
Becoming a Truly Anti‑Racist Organisation
We have an ambition to become a truly anti‑racist employer, campaigning organisation, and service provider. Through our Anti‑Racist Statement and Race Equality Action Plan, we are committed to accountability, learning, and meaningful progress.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.


