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Mind in Salford, M25, Manchester (On-site)
£24,785 - £26,000 per annum, depending on qualifications
Posted 1 week ago

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York (Hybrid)
£13690.99 - £27752.00 per annum
Part-time (18.5)
Contract (BBTECH_RESERVED:Text100)
Job description

We are looking for an Independent Victim Advocate (IVA) who is passionate, empathic and professional, to join our team of North Yorkshire based advocates and provide support services to anyone affected by crime.

The role is part time at 18.5 hours per week which can be worked flexibly. It is a fixed term role currently in place until 31st March 2029.

We are looking for someone to work in a hybrid position with some home based and some office based working with travel required across North Yorkshire.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

  • Flexible Working Options: Including hybrid working
  • Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave
  • Birthday Leave: An extra day off for your birthday
  • Pension Plan: 5% employer contribution
  • Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments
  • Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts
  • Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance
  • Wellbeing Support: Employee assistance programme and wellbeing support
  • Inclusive Networks: Access to EDI networks and colleague cafes
  • Sustainable Travel: Cycle to work scheme and season ticket loans
  • Career Development: Ongoing training and support with opportunities for career progression


About the Role

As an Independent Vitim Advocate, you will be required to make contact with victims of crime referred to the service, perform an initial assessment and provide shorter term or ongoing support depending on the needs of the individual.

Key Responsibilities:

  • Initial assessment of need, risk and safety
  • Update the case management system
  • Support individuals affected by crime to cope and recover
  • Use a range of techniques including listening skills, resources and support skills


About You

Ideally, you will have some experience of holding a caseload, working with people to give support and information and have some knowledge and understanding of the criminal justice system.

You will need:

  • to understand the impact of crime
  • Have effective communication skills
  • Have a track record of successfully delivering services
  • IT skills
  • An understanding of equal opportunities, diversity and inclusion
  • the ability to balance priorities and needs and work independently
  • to maintain professional boundaries
  • An understanding of confidentiality and data protection requirements


This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Organisation
Victim Support View profile Organisation type Registered Charity Company size More than 1000
Posted on: 30 October 2026
Closing date: 27 November 2026 at 14:23
Job ref: 7070
Tags: Social / Support Work