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We have an exciting opportunity for Independent Witness Advocates to join the Pre-trial witness support service, working 37.5 hours a week.
This role requires working from our Victim Support London office on Tuesday & 4 days home based, however travel to London courts will be required throughout the week to attend Pre-trial visits.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role:
This role is offered on a hybrid working basis, 1 day per week from our London Singer Street office (every Tuesday). The remaining 4 days per week will be home-based, but there will still be the requirement on these days to travel to London courts to deliver pre-trial visits. Therefore, it is essential the travel distance from surrounding counties outside of London is within 30 minutes to London.
As an Independent Witness Advocate you will:
- Lead on providing pre-trial, outreach & post-trial support for witnesses; ensuring their pre and post-trial needs are assessed and a plan for support is put in place so they can attend court to give their best evidence
- Provide advocacy, support in court, and emotional/practical support around their physical, mental, social or financial wellbeing
- Liaise with criminal justice partners to ensure witnesses are kept up to date with arrangements for attendance at court and where applicable, ensure special measures have been granted
- Provide practical and emotional support in a way that is approachable, flexible and caring, showing empathy at all times
- Need to be tenacious in support of your clients and being able to solve problems and surmount the challenges posed by the criminal justice system
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
COMMUNITY ENGAGEMENT AND OUTREACH INDEPEMDEMT STALKING ADVOCATE (ISA)
Location: Hybrid – Community & Office/Homeworking
Hours: Full Time
Type of Contract: Permanent
Salary: £33,285
Reports to: Deputy Head of Operations
ABOUT SUZY LAMPLUGH TRUST:
The Suzy Lamplugh Trust was established in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986 and was later declared deceased in 1993. Created to honour Suzy’s legacy, the Trust aims to empower individuals and organisations to take a stand against abuse, aggression, and violence in all forms, supporting safety in both personal and professional lives.
Role overview:
This is a new and developing service focused on increasing accessibility to stalking support for underrepresented and marginalised communities across London. The postholder will play a key role in designing, embedding, and delivering this community-based model, working closely with community groups, partners, and volunteers whilst holding a small caseload leading to building trusted pathways into service for communities that may face barriers to accessing traditional support.
The role will oversee two key initiatives:
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Community First Responders: Trained volunteers with lived and/or professional experience (including LGBTQ+ communities, racially minoritised groups, victims with disabilities, neurodivergent individuals, and those with other accessibility needs) who provide face-to-face stalking support and awareness across London.
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Community Champions: Staff/volunteers within third-party organisations within the London ecosystem of service providers who are trained to provide first-responder level support within their own communities.
The role builds and manages networks of community champions and first responders while holding a reduced advocacy caseload.
What we offer:
At Suzy Lamplugh Trust, we value the commitment and expertise of our staff and are proud to offer a comprehensive benefits package:
·Hybrid Working: With a minimum of 40% office-based work
Generous Leave Package: 28 days annual leave (pro-rata for part-time) increasing with length of service, plus public holidays
·Special Leave: Including days for personal milestones, like moving house or celebrating your birthday
·Pension Contribution: 5% employer contribution
·Health & Wellbeing App: Access to counselling, advice, and discounts
·Occupational Sick Pay increasing with service
How to Apply:
Suzy Lamplugh Trust is dedicated to equality and inclusivity. Please apply by submitting your CV and a cover letter detailing how your skills and experience align with the job requirements. Applications without a cover letter will not be considered.
Deadline: 31st March 2026
Interviews to be held week beginning 13th April
Registered Charity
21 - 50
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role purpose
Providing independent Health complaint advocacy for a statutory rights based service under the Health and Social Care Act 2014, empowering qualifying individuals to raise concerns, speak up, and participate in decisions about their care and treatment. The post focuses on ensuring individuals have dignity and respect, clarifying options to challenge decisions, and supporting involvement, independence, and wellbeing. It is also about helping in providing accessible information, facilitating advocacy escalation if necessary, in writing to the parliamentary and Health service ombudsman, whilst monitoring outcomes of individuals to improve experiences towards suitable resolutions.
This role will include listening and providing information and representing people’s views. You may be asked to support people by attending Best Interests Meetings, Review Meetings, Safeguarding meetings, Hospital PALS Manager’s Meetings, Community Mental Health meetings, Social Care Practitioners meeting, Mental Health Review Tribunals, Ward Round Meetings and Care Plan Approach meetings focussing on solutions to any NHS complaint
We must provide advocacy to Ealing residents over 18. You will ensure that people have their voice heard, views and rights understood and feel more in control of decisions affecting them.
Key Responsibilities
- Provide people with information about their rights
- Help people understand the information given to them and the options available
- Empower individuals to challenge and raise concerns themselves about their care and treatment.
- When required liaise with key health care professionals, parliamentary and health ombudsman on behalf of individuals when required
- Represent key meetings when required
- Delivering IHCA Advocacy Awareness campaigns and other workshops in person and online when required.
- Understanding Safeguarding and GDPR compliance.
- Administrative duties include the completion of case notes, quarterly reports, managing the inbox, triaging referrals to ensure they meet the eligibility requirements, and onboarding clients onto the database.
- Action planning with the client, identifying goals and empowering them to create this document and own it collaboratively
- Work in line with the Advocacy Charter
- Following our non-instructed advocacy policy to ensure those who have communication issues, still get effective representation.
- Also, an understanding of IMCA.
Person Specification
Essential:
- At least 2 years’ experience/knowledge of providing Independent Health Complaint Advocacy towards the NHS
- Excellent listening skills
- Strong communication and case planning skills
- Completed Kate Mercer Advocacy Training (formal external qualification) or equivalent.
- The ability to build good relationships
- Commitment to equitable access and digital proficiency.
- Ability to work to deadlines and work independently
- Flexibility, reliability, and confidence when speaking with a range of people
- Experience and good working knowledge in Microsoft Office products
- Excellent report writing skills
- Knowledge and experience of supporting people with learning and communication difficulties
- An awareness of diversity and ability to research complex and sensitive issues independently and quickly
Desirable:
· Lived experience of mental health
· Driving license
· Other Languages
Post is subject to a DBS check.
We are an equal opportunities employer and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified people from all backgrounds.
Registered Charity
101 - 500
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
LONDON INDEPENDENT STALKING ADVOCATE (ISA)
About Suzy Lamplugh Trust
The Suzy Lamplugh Trust was established in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986 and was later declared deceased in 1993.Created to honour Suzy’s legacy, the Trust aims to empower individuals and organisations to take a stand against abuse, aggression, and violence in all forms, supporting safety in both personal and professional lives.
Role Overview
London ISA’s will deliver high quality advocacy, advice, and emotional support to victims across all risk levels, assisting them to navigate the criminal justice system (CJS), civil and family courts, and wider statutory and voluntary services.The role will involve multi-agency collaboration, risk assessment, safety planning, and supporting victims to understand and exercise their rights.
Person Specification
Essential
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Interest and commitment to the work of Suzy Lamplugh Trust
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Experience providing advocacy, advice, or support to victims of stalking, abuse, violence, or harassment
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Experience navigating the criminal justice system, civil or family courts
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Experience in using SASH or conducting other VAWG based risk assessments and developing safety plans
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Experience liaising with external agencies and multi-agency collaboration
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Experience providing emotional support to clients experiencing trauma or distress
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Ability to manage a caseload effectively and maintain accurate records including EDI monitoring
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Experience of handling confidential information and understanding safeguarding obligations
Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home). While London-based candidates are ideal, we'll consider applicants from nearby areas too.
What we offer in return:
In return for our staff’s commitment and dedication, we offer a range of Company Benefits:
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Hybrid working (minimum 40% in the office and agile working enabled to work from home) after 3 months
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Flexitime Policy
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28 days annual leave (which increases after 3 and 5 years to a maximum of 33 days pro rata) + public holiday
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Special leave for life events, such as 1 day off for moving house and a paid day off for your birthday
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Pension scheme with 5% employer contribution
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Health & Wellbeing App with access to advice, counselling, support and a wide range of discounts
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Occupational Sick Pay (which increases after 3 years)
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Cycle to Work scheme (cycle racks on site)
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Interest-free travel loan for annual season ticket
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Regular all-staff off-site meetings and events
Hours: 35 per week
Contract: Permanent
Salary: £30,135
Deadline: 14th April end of day
Registered Charity
21 - 50
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.