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About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
- advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
- user involvement projects that help organisations improve what they offer by listening to people who use their services
- local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
- innovative Personal Health Budget projects that allow people to access items and services to improve their wellbeing.
Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.
About the role
We are seeking a dedicated and compassionate Independent Advocate to join our team on a zero-hours contract. This role involves providing high-quality advocacy support across various disciplines, ensuring individuals have a voice in decisions that affect their lives.
You will work with people in hospitals, care homes, their own homes, and within the community, supporting them to understand their rights and choices. The role requires travel across London.
Under the Health and Social Care Act 2008, the post holder will be required to visit CQC registered care homes and would be subject to government requirements.
Key responsibilities
î Provide independent advocacy under the Care Act 2014, supporting individuals to understand and exercise their rights.
î Act as an Independent Mental Capacity Advocate (IMCA), representing individuals who lack capacity to make specific decisions.
î Undertake the role of a Relevant Person’s Representative (RPR) under the Deprivation of Liberty Safeguards (DoLS).
î Support individuals through Rule 1.2 advocacy, ensuring their views are represented in court proceedings.
î Provide Independent Mental Health Advocacy (IMHA) for individuals detained under the Mental Health Act.
î Work directly with clients, ensuring their wishes and needs are heard and respected.
î Maintain accurate records and adhere to relevant policies, procedures, and legislation.
General responsibilities
î Participate in team meetings and training.
î Participate in personal, team and organisational development.
î Contribute to monitoring reports.
î Keep to our policies, including health & safety, and risk regulations.
î Work to our mission, vision, and values.
î Carry out other projects and tasks as needed.
Person specification
We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.
Essential qualities and attributes:
î Willingness to travel across London for client visits
î Ability to work independently and manage a varied caseload
î Strong commitment to upholding individuals’ rights
î Understanding of the role and responsibilities of an advocate.
î Understanding of issues faced by people with mental health conditions, physical health conditions and learning disabilities.
î Ability to listen and build trust, to encourage people to express their own views and to represent clients’ self-defined interests.
î Excellent interpersonal and communication skills (written and verbal). Good at working with a wide variety of people including commissioners, service users and colleagues.
î IT literate, including working knowledge of Microsoft packages (Excel, Word, Outlook).
î Commitment to working within The Advocacy Project code of conduct, equality and safeguarding policies.
î Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload.
î Willingness to promote The Advocacy Project and its services in line with our mission, vision and values.
î Commitment to ongoing professional development.
î Willingness and ability to travel across all London boroughs and surrounding areas as required by the service.
î Ability to undertake occasional journeys outside London, which may involve travel times of up to 2–3 hours each way.
î Flexible approach to working hours and locations.
î Ability to work independently and manage travel arrangements effectively.
Desirable knowledge, experience and qualifications:
î Experience of delivering different forms of advocacy (instructed and non-instructed; IMHA, ICAA, IMCA, IHCA,) within a statutory advocacy service.
î Knowledge of the Mental Health Act / Mental Capacity Act / Care Act/DolS and other statutory legislation as it applies to advocacy.
î Knowledge of mental health sections and social care services, including current issues in policy and practice.
î Experience working with vulnerable individuals in a health or social care setting
î Understanding of the Accessible Information Standard.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer.
Registered Charity
21 - 50
We help people speak up and make decisions about their health, wellbeing and social care.
The client requests no contact from agencies or media sales.
Thank you!
We are looking for a dedicated and compassionate Independent Victim Advocate to join our team supporting victims of crime in the West Midlands.
Do you want to make a difference every day empowering those you support to move on from the crime?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
This role is a part time, hybrid role.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As an Independent Victim Advocate you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims to explain our service and offer ongoing support via telephone, emails or text, tailoring the support to the victims preferences i.e. home/office visits or weekly calls. Your responsibilities will include developing, delivering, and monitoring safety and support plans, completing risk assessments and providing resources, interventions, and information to service users.
Key Responsibilities:
- Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
- Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
- Identify barriers to accessing services & work with multi agency partners to provide ongoing support.
- Develop and maintain effective working relationships and promote effective communication between staff and other stakeholders.
- Keep accurate & confidential case records.
- With further training you will support children and victims of domestic/sexual abuse
About You
Ideally, you will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.
You will need:
- Strong written & verbal communication skills.
- Competent IT skills, able to use generic systems.
- Good organisational & time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with internal & external organisations.
- The ability to maintain professional boundaries & confidentiality.
This role may involve the requirement to travel to meet service users and attend meetings.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
Help shape a better future for Disabled people.
A great opportunity to join a user-led charity working across the southwest to support D/deaf and disabled people to have a voice and to live their life, their way.
Overview of the Role
Disability Together is the lead agency for Devon Advocacy Consortium, commissioned by Devon County Council, to provide advocacy services to adults, across Devon and Torbay. The Independent Mental Capacity Advocacy (IMCA) is located at Disability Together, Exeter.
Due to increasing demands on our service we are looking to expand our team. We are seeking people who have:
- A passion for meaningful engagement with vulnerable adults, with an aim to represent their wishes, values and feelings, in decision making processes.
- A good understanding of the principles of advocacy with a passion for person centred working and empowering people.
- Experience of working with people living with a range of conditions e.g. dementia, learning disability, autism, mental ill health, etc.
- A good working knowledge in areas of Adult Social Care e.g. Safeguarding, Mental Capacity, Mental Health, or other relevant experience.
Previous advocacy experience is not essential as full accredited IMCA training will be provided.
About Disability Together
Disability Together exists to ensure people with physical, learning and/or sensory disabilities and D/deaf people with BSL can make an active and equal contribution in society.
Benefits
In return for your hard work and dedication you’ll enjoy a wide range of benefits including:
- Flexible working options to suit all
- Disability confident employer in a supportive culture
- 25 days annual leave plus bank holidays increasing with length of service.
- Contributory pension scheme (conditions apply)
- Training and development opportunities.
- Cycle to work scheme
- Fully Accessible office with on-site parking
Closing Date: Friday 29/05/26 (5pm)
Interview Date: Thursday 04/06/26
Disability Confident
Disability Together strives to be user-led in all that we do and we welcome applications from disabled and D/deaf people.
All disabled and D/deaf people who meet the essential requirements against the person specification will be offered an interview.
This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme.
Please Note: All applications have to be received by a completed application form which can be downloaded from our website and returned to us (please see further details on our website).
An enhanced DBS check is required for this post.
For further details, full job description, personal specification and application pack, please get in touch.
Please contact us if you require the application pack in a different format or any other reasonable adjustments.
