Independent Advocates Jobs in Home Based

Crisis Navigator

Closing date for applications 23:59 hours on 9th June 2024

Salary: Up to £37,300 per annum (depending on experience)

To apply visit our wesbite for application instructions

The successful candidate must:

• Be a qualified as a Solicitor (England & Wales)
• Have at least 3 years’ experience and expert knowledge of specialist welfare benefits casework
• Be able to:

- support complex cases requiring representation at Appeals Court or Tribunals

- develop and deliver outreach activities to increase the reach of the service

Disability Advice Service Lambeth (dasl) is Lambeth’s peer-led Disabled People’s Organisation. 

You will lead a two-year project contributing to the work of the No Wrong Door partnership – local organisations and local residents working together to ensure there is ‘No Wrong Door’ for Black Disabled people seeking employment, as they can expect excellent support from any organisation. 

We want to change the system, influencing employment support providers and their Commissioners to ensure support for Black Disabled people who are seeking employment is appropriate, accessible and inclusive.

You will have excellent project management skills and use your lived, personal experience of race and disability equity issues to implement change, working collaboratively with residents (Lived Experience Leads), partner organisations and employment support providers. Your role will involve working primarily with Black Disabled Lambeth residents. You will understand and encounter the intersections between being Black and Disabled and the barriers to employment and be able to demonstrate creative and people-centred approaches to influencing change.

dasl’s success comes from dedicated work of our skilled staff, many of whom are Disabled people. You will be valued for who you are in our supportive and friendly team. We pride ourselves on the support we offer staff.  We work flexibly between home and office. Our office in Brixton is accessible.

We highly recommend contacting us to learn more about this exciting role. We can offer a 1:1 informal meeting via phone or video call.

We are loooking for people with the values and commitment to increase the indepdence, self-confidenence and access to new opportunities for people with learning disabilities and enduring mental health support needs across our Supported Living Services in Kingston and Richmond.

Who we are

At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. We operate a range of services in SW London including outreach and small homes based services in Kingston and Richmond.

Who you are

You are someone with experience of or a commitment to developing a person centred approach in working with people with complex needs and challenges. You will be a collegiate player, and someone able to see beyond the barriers that people with disabilities experience everyday. Your values and working practice will align with those of the charity to maximise the independence of those you are woking with, to enable their ability to make decisions about the types of service they are in reciept of and to ensure that your approach is both professional and sustainable.

Key Responsibilities of this role

Your primary responsibilities will include:

• To work as part of a diverse and experienced team providing personalised support, advice and advocacy to people living independently or in supported accomodation.
• To apply a collegiate approach to deliver strengths based support that maximises independence, knowledge and confidence of those using our services.
• To provide a key point of reference for information and support to those using the services and professionals and carers dependent on it.
• To work independently across the boroughs we operate in, with people in their homes or in accessing support and resources across the community.

Critical Values in the delivery of this role

• A commitment to building independence and self-confidence amongst your colleagues as well as those you provide services to.
• Recognition of the skills, knowledge and commitment of those working around you and your contribution to them.
• A professional, can do attitude that finds solutions in the darkest corners.
• A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front.

Benefits in working for us

The charity ensure the following benefits for all its operational staff:

• A baseline commitment to pay london living wage for all its front line staff.
• A commitment to training and professional development to at least Care Certificate NVQ level 3
• Inclusion in and contribution to the charity's pension scheme
• Generous annual leave allowance of 25 days a year plus an additional day off for your birthday
• Access to a range of discount schemes
• Access to the charity's employee assistance programme
• Access to travel card loan and bike to work scheme

FareShare

Job Description – Supply Chain and Logistics Officer (Charity Food Supply)

Reporting to: Supply Chain and Logistics Manager
Location: Hybrid with regular travel to London/Sheffield
Contract: Permanent
Hours: 35 Hours, Full Time
Salary: National operational- £26,138-£27,513 and London operational £28,731-£30,243.

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to almost 11,000 frontline charities and community groups. During 2020, we redistributed 113 million meals through our FareShare Regional Centres and our retail surplus model FareShare Go, reaching over 1 million people.

Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first.

The COVID19 pandemic has shone a spotlight on the issue of food insecurity in the UK and with it, FareShare’s ability to get food to vulnerable communities nationwide. We are fortunate to benefit from the support of major retailers, the media, sports ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

FareShare’s Strategy & Vision

Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives.

Our Values: Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The role

This important role sits within our Supply Chain and Logistics team, responsible for processing offers of surplus food from our food partners into our network of Regional Centres and the wider community. This role is essential in ensuring that the food we are offered reaches the thousands of charities and community groups we support across the UK.

The role is a combination of customer service provision and supply chain coordination with a strong data focus. You will analyse varied datasets to decide how food is distributed across our Network to ensure optimal and sustainable distribution. You will also be responsible for continuing and championing the high levels of customer service we provide to the food industry and our network of Regional Centres.

You will work closely with FareShare’s food suppliers, transport partners, and our Regional Centres to identify and overcome operational challenges to distribution. The successful candidate will also work closely with our Food Commercial team to ensure our food partners receive excellent operational support and customer service. We are continually evolving our processes and you will work within a culture of continuous improvement to improve operations within the team.

It is essential that you are passionate about our vision, ensuring that no good food goes to waste. We are looking for organised people who are good at multi-tasking and problem solving. Your time management skills will be exceptional and you will be comfortable working under pressure. You will be data savvy, and confident to manage feedback to various stakeholders with astute analyses and recommendations.

Main areas of responsibility

Food Industry Customer Service

• Deliver excellent customer service, ensuring offers are responded to and processed within agreed service level requirements
• Work closely with the Food Commercial Managers, providing feedback and reporting on service issues and attending meetings and site visits as appropriate
• Assist Food Team with insight and feedback from food businesses, capturing key account information in our CRM system

 Regional Centre allocation

• Adhere to the requirements of the Network Service Level Agreement
• Work with the Supply Chain and Logistics Manager to match food supplied to Regional Centre needs, always working to maximise surplus redistribution and minimise waste 
• Ensure that offers are allocated in an efficient and timely manner according to network needs and agreed priorities to maximise social impact of surplus food
• Using our CRM system, maintain timely records of accounts, allocations, offers and case management
• Maintain high standards of customer service to the Network and Operations teams and develop respectful and effective working relationships with the Regional Centres.
• Build your understanding of our Network and your relationship with Regional Centres through a programme of regular site visits in collaboration with the Network Development Managers
• Work with the Network Development Managers and Food Supply & Services Managers to identify opportunities to maximise and grow redistributed food volumes

Logistics and transport

• Work with Commercial Managers and hauliers to implement best practice processes and reduce costs for FareShare whilst maximising acceptance of food
• Work with hauliers to plan transport requirements and ensure that we are able to meet network demand
• Work with Regional Centres to coordinate and plan routes for internal FareShare logistics
• Reactively solve transport issues throughout the working day

Data and Analysis

• Use FareShare PowerBI reports to ensure optimal product allocation within contract requirements
• Specify, build, monitor and analyse Salesforce reports to increase efficiency of allocation
• Use dashboards to monitor network issues
• Lead regional network agreement service level review meetings
• Report on data integrity issues to the Network Analyst

Team coordination and representation

• Support the Team providing assistance and cover when required e.g. during busy periods, annual leave and sickness to ensure an even spread of work across the team
• Support the training of new team members
• Represent the Supply Chain and Logistics team at network cluster and food category meetings
• Deputise for the Supply Chain and Logistics Manager when required
• Keep team process instructions up to date Project support
• Act as Supply Chain and Logistics team lead on cross functional projects as required alongside stakeholders including: retailers, funders, and strategic food partners
• Project review; share learnings with the Supply Chain and Logistics team
  
   

Person Specification

Essential Criteria

• An understanding of food insecurity and sustainability issues, and passion for the mission and values of FareShare
• Excellent communication skills (written and oral)
• Evidenced problem solving ability
• Excellent customer service skills
• Excellent organisation skills – able to prioritise with competence managing ongoing projects alongside reactive daily tasks
• Computer literate with good working knowledge of MS Office, in particular Excel and Word
• Self-starter, ability to work within clearly defined and agreed parameters with limited supervision
• Proven ability to build and maintain relationships with multiple stakeholders and third parties
• Ability to handle and analyse data, spotting trends in data and reports
• Experience of working in a fast paced and pressured operations role
• Experience of working in a customer service environment

Desirable

• Advanced Excel skills and abilities to analyse and manipulate large datasets
• Salesforce or similar CRM system experience
• Supply chain and logistics background
• Experience of working as part of a project team with some responsibility for delivery of a project

Competencies and Behaviours

• Treating people with respect, being inclusive
• A natural inclination for problem solving
• Comfortable in a busy working environment managing competing pressures
• A desire for continuous improvement in individual and team processes and responsibilities

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

Part time (18.5 hours per week) permanent post

Based in Vauxhall, London or Reading with hybrid working arrangements in place to accommodate both office and home working

Flexible working arrangements available within Monday to Friday,10am to 5pm.  Occasional evening and weekend working may be required. 

Salary in the range £12,373 to £15,122 per annum (£24,745 to £30,243 full time equivalent)

£1,650 per annum (£3,299 full time equivalent) location allowance payable if London based

At Parents And Children Together (PACT) we are genuinely passionate about what we do.  We strengthen families through the quality services we provide and through our energy and professionalism, we deliver excellence.

We have been at the forefront of adoption services for over 60 years, working with local authorities across the country.  With our outstanding rating with Ofsted, we work with a high degree of flexibility and innovation and with a range of adopters from all backgrounds. With access to our specialist therapeutic services, we are proud to provide excellent lifetime support for our families’ adoption journeys.

Our adoption teams focus on assessing prospective adopters who can consider Early Permanence and/or adopting a wide range of children. 

We are looking for an Enquiries Officer to join our busy team operating our frontline enquiry service.  If you have excellent interpersonal skills and can demonstrate empathy and effective listening skills whilst developing your knowledge and understanding of adoption, then we would love to hear from you.

If you want to make a real difference and join our inspirational team, please visit our website for more information, how to apply and the full job description.

Closing date for applications:  Tuesday, 28th May 2024 at 9am

Interview dates:  Thursday, 6th June 2024 (Reading) and Tuesday, 11th June 2024 (London)

We look forward to hearing from you!

Please do not submit your CV, only completed application forms will be accepted.  No agencies please.

PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds.  We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities.  We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.

PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries.  These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5 year period.  All opportunities are based in the UK.

We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the Preston area. 

This role will deliver Kidney Care UK’s Patient Support and Advocacy service in the Preston region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region. 

Based at home (laptop and mobile phone provided), you will be expected to travel independently across the Preston area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.

We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.

The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome. 

Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role. 

Student Advisor

We’re looking for someone with a passion for supporting and empowering others to join our collaborative and radically inclusive team at Exeter Students' Guild.

Our team of Student Advisors work to ensure that students are able to access free, independent and confidential advice on issues that affect their university experience, so that they are empowered to advocate for themselves, and to help students Love Exeter.

You will empower students to understand their rights, to identify and access appropriate sources of support, and to navigate processes and procedures that can be complex and challenging at times. The role plays a key part in ensuring students have relevant information and resources through the provision of advice casework and individual advocacy. 

Who are we?

The Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 100 student groups and all of our work is led by, and in the best interest of, our members.

The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.

What will you bring?

• You’ll have some experience in advocacy, advice or other work which has a focus on empowering individuals. Also to have some experience in dealing with sensitive information and situations.
• You’ll be able to have a good level of communication and be able to recognise when to adapt you communication to ensure it is being delivered in a way which is accessible to others.
• You know how to work as a team and be able to collaborate effectively across multiple teams to achieve a shared goal.  

We offer lots of great benefits including enhanced pay for expectant parents, at least 6-weeks’ holiday, sustainable travel incentives and a confidential employee advice service and assistance programme. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible working. We also provide access to great development, helping you to gain valuable experience in the charity sector and beyond, and ensuring that you have opportunities to grow your career at the Guild and beyond.

Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.

Dates for your Diary

• Closing Date: 20 May 2024 at 10am
• Shortlisting: 22 May 2024
• Interviews: 29 May 2024

We are looking for two experienced IDVAs to support the delivery of the Drive Partnership’s new DAPO triage model for positive requirements as part of the pilot of these new orders. 

We would particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics, particularly from people from the following under-represented groups:  

• Black and minoritised people  
• Disabled people

Closing: 8am on the 13th May and interviews W/C 20th May

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a new Team Leader to join our team covering North Ayrshire and surrounding areas.  We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role?

We have an exciting opportunity for a Team Leader to join our team covering North Ayrshire and surrounding area.  You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients.

Your role will require you to travel across the area to meet with your colleagues and be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.

About you

We are looking for a strong and resilient leader with experience of managing a team. Desirably you will have worked or volunteered in a welfare, supporting role, or caring for adults or young people who have support needs.

You will be committed to driving high performance and practice standards by actively engaging with our Practice Management team to interpret data. Thereby, making informed decisions and ensuring that the highest standards of advocacy are achieved.

You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice.

You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users.

You will be experienced in communicating with commissioners and writing up reports to demonstrate all performance measures.

How will you make a difference?

You will be responsible for ensuring your team delivery of the highest standards of advocacy, ensuring that all contact with clients is outcome driven.

You will support your team and ensure that they have the necessary skills to make a difference in peoples lives on a daily basis.  Assisting them to grow in confidence and empowering them to assist those in need of support.

You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected.

Benefits

• 28 days annual leave plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme.
• Supportive working environment fostering a good work/life balance.
• Support with continuous professional development.

Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications: noon on Sunday 26th May 2024 however, VoiceAbility reserve the right to withdraw this vacancy before this date.

We’re looking for someone with a passion for influencing positive social change and a drive for empowering others to advocate for change.

Alongside student leaders and staff, the Social Policy Lead ensures that the Guild is an expert on the issues that affect Exeter students, so that student leaders are empowered to advocate for change and help all students to Love Exeter.

You will lead research into issues impacting students during their studies, such as such as housing, finances, health, wellbeing and safety, and share insights and knowledge with colleagues and students that enables them to drive belonging, provide support and empower students to make change. The role also plays a key part in ensuring colleagues and students have the skills to interpret policies and influence change.

Who are we?

The Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 100 student groups and all of our work is led by, and in the best interest of, our members.

The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.

What will you bring?

• You’ll have some experience in scoping, initiating, and managing projects and/or campaigns. Also, to have knowledge in the key issues that are impacting students in Higher Education.
• You’ll be able to analyse and evaluate policies to be able to promote change for our members, and to be able to determine how policies effect different groups of people.
• You know how to work well as part of a team and collaborate effectively across multiple teams to achieve a shared outcome.

We offer lots of great benefits including enhanced pay for expectant parents, at least 6-weeks’ holiday, sustainable travel incentives and a confidential employee advice service and assistance programme. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible working. We also provide access to great development, helping you to gain valuable experience in the charity sector and beyond, and ensuring that you have opportunities to grow your career at the Guild and beyond.

Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.

Dates for your Diary

• Closing Date: 20 May 2024 at 10am
• Shortlisting: 22 May 2024
• Interviews: 28 May 2024

Are you passionate about making a real and lasting difference to the lives of young people in London?

The Role

We are currently looking for an enthusiastic, highly motivated, and experienced support worker to join our Young People Support Team based in Hackney. You will provide client directed, person centred support to help young people achieve personal goals and aspirations for independent living, training, employment, and education. You will assist and collaborate with young people to create and carry out a support plan designed around their needs and aspirations, providing information and inspiration, practical support, innovation, and encouragement. You will have an individual caseload but will work alongside a team of Support Workers, with similar client groups, working to the same principles and goals. 

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week, with no loss of pay. Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. 

About You

You will have experience of working in support, supported housing or advice services. You will have experience of supporting young people to develop aspirations and form healthy relationships. You have a drive for and commitment to equal rights and diversity. You have knowledge of the issues confronting young people and the needs of vulnerable homeless people in general, with a sound knowledge of safeguarding and risk assessments. You love to work in a client- centred way and plan your work and deadlines to get the best for your clients. You are flexible, creative, and offer a personalised approach to your clients. You are a team-player, and you are passionate about driving your own performance and development at work. 

Cherry Lodge Cancer Care is an independent charity committed to improving the quality of life for people living with cancer, their carers, family, and friends.

We have an exciting opportunity for you to join us as a Cancer Information Specialist Nurse, and are seeking an experienced, flexible, and dynamic NMC registered nurse to join our team. 

At Cherry Lodge, we work alongside the clinical care of the NHS in an area centred on Barnet and covering much of North London and South Hertfordshire. We are based at the very friendly and welcoming Cherry Lodge Centre, in Union Street, Chipping Barnet. We also have an Outreach Service with an impact across the borough of Barnet, concentrating particularly on providing information and support to members of black and minority ethnic groups. Our Befriending Service provides additional support for people in their own homes.

Job Purpose:

To act as a specialist information resource for the management of people with cancer, their carers, and families.

To co-ordinate, manage and develop the Cherry Lodge Cancer Care (CLCC) information service by providing assessment, information, support and signposting to people visiting and telephoning the centre. Oversight of interventions and therapies delivered, ensuring the person with cancer/carer/family experience of support feels seamless and is transparent.

To work proactively with primary and secondary care and voluntary sector partners to promote Cherry Lodge Cancer Care and build awareness of the support available for people living with and beyond cancer. This will include further developing relationships with local cancer care providers including the North London Hospice and North Central London Cancer Alliance.

Contribute to the coordination of the day-to-day running of therapy and complementary therapies delivered at CLCC,  including mentoring of junior staff and volunteers as necessary. Working in close partnership with the Volunteer Co-ordinator and Befriending Service Lead.

Main Duties and Responsibilities

Information/Service Provision

To ensure people with cancer their carers and families/friends gain access to the information they require by providing the following services:

1. To provide one to one sessions where assessment and planning ensures people are able to discuss all information aspects of their illness (symptom management, treatment, and living with cancer).

2. Provide support, access to therapies and signposting to other local services and support services.

3. Provide appropriate psychological support throughout the cancer diagnosis, treatment and follow up pathway, as appropriate and identified by the person with cancer.

4. Facilitate and support nurse/therapy led groups

5. Act as the person with cancer’s advocate, particularly where informed discussion may affect care management options, by ensuring robust links with secondary care Clinical Specialist Nurses.

6. Deliver support, information, and education to promote self-care following a diagnosis, and reduce risks of future complications. Actively encourage a Health & Wellbeing, enabling approach.

7. Work closely with the Cancer Information Specialist Nurse (Outreach).

8. To maintain a comprehensive, accurate and up to date information resource, including a database of information about local and national services.

9. Maintain professional links and liaise with other units/centres to ensure continuity of care and support for patients throughout their care pathway.

10.  To use communication skills and empathy to impart information at all levels. To work with the Operations Manager to audit the service on a regular basis ensuring that feedback from users of the service is used to develop services further.

11.  Support and participate in service review and ongoing development of nurse/therapy led services.

12.  Ensure clear and concise records are documented ensuring effective communication observing NMC guidance for records and records keeping.

13.  To provide information by telephone and respond to written requests for information.

Managerial and Leadership responsibilities

1. Act as a role model demonstrating high standards of care and providing leadership to all staff in the Cherry Lodge Cancer Care team.

2. Responsibly manage resources utilised within the role.

3. To publicise the facilities and activities of CLCC within the local provider trusts and in the wider community.

4. To ensure all activity delivered at CLCC is recorded on the database and provide regular updates to the Operations Manager and Trustees, helping to identify where there is unmet need in order that new services can be developed/commissioned.

5. To develop policies and procedures to assure the quality of information giving and support, including monitoring and evaluation systems that meet the highest standards, and is in line with activity across the North Central London Cancer Alliance.

6. To contribute to the Charity’s annual and strategic plans by working with the Operational Manager and Trustees to provide data & narrative that will assist in planning future service developments.

Training and Education

1. Support a positive learning environment for all staff – including volunteers.

2. To contribute to CLCC’s education programme by organising talks, seminars and workshops relating to cancer information and support.

3. To lead on the delivery of CLCC’s Induction Day for all staff and volunteers, evaluating its effectiveness by seeking and incorporating participant feedback.

4. Take responsibility for own learning and development needs.

5. Develop and maintain awareness of current local and national guidelines and workstreams which affect cancer information services, sharing a regular update with CLCC staff and Trustees.

6. Participate in regular clinical supervision and have responsibility for maintaining that supervision.

7. Attend management meetings, Trustees meeting and events as appropriate.

8. To understand and comply with all policies at CLCC including (but not exhaustive) Health & Safety, AL/TOIL, sickness reporting and monitoring and GDPR.

Research, Audit & Quality

1. To develop methods of obtaining useful feedback from people with cancer and other users of the service in order to provide high quality and responsive service, and to develop mechanisms to audit the effectiveness of the service.

2. To critically evaluate latest research and audit findings, disseminating these findings into practice in order to develop best practice and helping to support understanding by all (centre users and staff).

Personal Development

1. To maintain own expert level of competence.

2. To maintain current NMC registration by ensuring compliance with the NMC revalidation process.

3. To actively participate in the CLCC appraisal process.

4. To facilitate access to training for all volunteers within the service, working closely with the Volunteer Co-ordinator.

Communication

1. Develop and maintain good channels of communication and openness with colleagues within Cherry Lodge Cancer Care.

2. Ensure effective communication regarding all matters across the service. Be aware that all staff and volunteers represent Cherry Lodge Cancer Care and ensure that your actions always represent Cherry Lodge Cancer Care’s values and beliefs. Keep up to date with Cherry Lodge Cancer Care’s internal communications and share these with junior staff to ensure compliance with current requirements. Foster and encourage a sense of inclusiveness with all members of the charity’s team.

There has never been a more important time to act on the environmental crisis. In 2021, the UK hosted the UN climate conference in Glasgow, published its net zero strategy and passed a new Environment Act. Since then, Green Alliance has played a crucial role in fighting back against rhetoric and campaigns seeking to delay or reverse environmental ambition.

In this critical general election year, the pressure is now on for all parties to embrace ambitious policy platforms on the environment. Green Alliance aims to ensure that the government goes further and faster to meet environmental challenges and we work in partnership with others to do this.

We are recruiting a new political adviser to join our politics team. Responsibilities will be varied, including but not exclusive to leading the political engagement work for various projects across Green Alliance, covering a broad range of environmental issues aimed at securing meaningful progress from the current Government, as well as putting climate and nature at the heart of the next general election; building relationships and networks across Westminster; leading advocacy interventions and providing political support to our policy experts.

The role requires a highly skilled individual who will help us build on our strong relationships and networks across Westminster, and to deliver ambitious political leadership on a range of issues.

This is a brilliant opportunity for an exceptional communicator who is adept at bringing people together around a shared vision, and who has the interpersonal skills to inspire and work across Green Alliance and our extensive network of partners.

Green Alliance is a charity, independent think tank and advocate, committed to achieving a greener future. We believe that ambitious political leadership is the route to change at the speed and scale necessary.

We play a central role in shaping the natural environment, low carbon and resource policy agendas in the UK and are known for our cross-party influence and the clarity of our insights.

We aim to create a supportive and collaborative culture that allows people to reach their full potential, and to provide an inclusive working environment where diversity is valued and everyone is able to thrive.

At Green Alliance we believe that a diverse team leads to higher quality policy development and advocacy for the environment. We value the breadth of lived experience of our staff and support people to thrive.  We encourage applications from all sections of society, particularly those from working-class backgrounds and people of colour who are under-represented in the environment and think tank sectors, to help us achieve our vision of a green and prosperous UK for all.

Please see job pack for details on how to apply.

Please note CVs will not be accepted.

Deadline for applications: 09:00 am, 28 May 2024.

Simon Community NI is looking for a dynamic and experienced public affairs professional to lead our policy and public affairs activity. You will be a strategic thinker with a proven track record of influencing for change and an ambition to make a difference.  

This role is part of our Growth & Engagement directorate and will work very closely with our CEO and Research & Development function. We are looking for someone with a strong understanding of the political landscape in Northern Ireland, ideally with direct experience of working in homelessness/housing.  This is a new position, and there is a huge amount of opportunity to build a movement of change for people experiencing homelessness across NI.

Job Purpose: Simon Community’s Public Affairs & Policy Manager will lead our efforts in advocating for policies and initiatives that end homelessness across NI. As part of our wider Growth & Engagement team, you will work collaboratively across the public, political and voluntary sectors to amplify the voices of the people we help and advocate for policy change. 
 
The postholder will develop research-based policy positions, identify and deliver clear opportunities for public and political engagement, and mobilise support from a range of stakeholders. You will build a network of constructive relationships with decision makers, influencers and political parties, and engage with the media on a regular basis, acting as a spokesperson for Simon Community when required. 

Essential Criteria:

• At least 3 years’ experience managing a public affairs, policy or media function.
• Experience of communicating complex information clearly, concisely and persuasively, both verbally and in writing.
• Experience of acting as a spokesperson for an organisation.
• Experience of budget and project management.

Desirable Criteria:

• Full current driving licence or, if a disability prevents driving, an alternative means of transport to enable the duties of the post to be carried out in full.

Skills & Knowledge:

• ​​​​​​​Strong understanding of Northern Irish politics and the policy making process in our devolved context.
• Proven track record of successfully influencing different audiences.
• Excellent interpersonal and relationship building skills.
• Ability to represent Simon Community in meetings, on the media and on public platforms
• Ability to analyse, interpret and communicate facts and statistics.
• Proven ability to innovate and grab new opportunities.
• Ability to work independently and proactively.
• A working understanding of the issues affecting homelessness and/or the voluntary sector in NI.
• Excellent workload management skills and ability to prioritise to meet targets and deadlines.

​​​​​​​​​​​​​​Why work for the Simon Community?
We offer an extensive benefit package, including:

• Pension Plan
• Employer funded Healthcare - Benenden Health and Health Shield (includes savings on gym memberships and retail outlets)
• Death in Service Benefit
• Generous Annual Leave Entitlement
• Learning and Development Opportunities
• Compassionate Culture
• Occupational Sick Pay
• Health & Wellbeing Initiatives
• Management Development Programmes
• Long Service Awards
• Blue Light Card Scheme