Independent living service manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary:
£29,580 FTE per annum rising to £30,090 per annum after successfully completing six-month probation period
Location:
Contractually based in our Hwb in Pontypool or Newport - To assist in the management of Cyfannol Support Services across Torfaen and Newport
Contract Type:
Permanent
Agile – working where and when required, to do the job most effectively
Hours & working Pattern:
•35 hours per week (full time)
•Generally, Monday to Friday with occasional evening and weekend work
•Flexible start and finish times that incorporate the hours of 9.30am to 4.30pm and a minimum of 30 minutes unpaid break during shift
•All team members must work flexibly on occasions to meet the needs of the Charity and the people we support
Accountable to: Support Services Manager
Accountable for: Team Leaders and Support Workers
Purpose of the post: To assist in the management of service delivery of specialist, trauma-informed support to adults and children who have experienced domestic or sexual abuse, harm and violence
Specific responsibilities:
1.To assist the Support Service Manager in managing the delivery of specialist, trauma-informed support to adults and children living in refuge, recognising the impact of domestic or sexual abuse, harm or violence, and responding with empathy, respect, and consistency.
2.Contribute to a refuge environment that is compassionate, equitable, and grounded in integrity -where every individual feels safe, heard, and supported.
3.Manage Safeguarding across the service, complying with internal and external policy and legislation, authorise adult and child referrals maintaining a trauma-informed, non-judgemental stance that prioritises dignity and safety
4.Provide line management to Team Leaders and Support Workers in line with Cyfannol’s policies and values, leading recruitment, induction, supervision, training, and development in an inclusive and engaging way.
5.Key Contributor alongside Service Manager in risk compliance, supporting team members to regularly assess and positively managing risk in an inclusive and enabling way.
6.Manage the delegated aspects of budgetary responsibility including some purchasing, work closely with the Finance department.
7.Attend Multi Agency Risk Assessment Conference (MARAC), core group and other similar meetings.
8.Provide support team with case management and direction, providing direct support for emergency/ crisis situations, complex cases, team member absence, when more than one worker are required.
9.Review complex or serious concerns or breaches that are impacting maintenance of licence/ contracts and escalate to Service Manager when appropriate
10.Grow your service team’s understanding, skills and confidence in providing support through informed choice where individuals design their own meaningful support outcomes
11.Manage data compliance and oversee regular service internal audits of service and case work, provide improvement plans where appropriate.
12.Fulfil reporting obligations to funders that are delegated by the Project Manager/ Coordinator which includes aspects of funding schedules, rendering of services and Commissioning audits
13.Complete delegated requirements for regular external data collection and reporting including National Quality Standards and Welsh Women's Aid.
14.Lead regular Service team meetings to support communication, reflection and service development
15. Encourage and support adults and children to have a voice within Cyfannol and the wider sector
16. Contribute (through working closely with the Facilities Coordinator) to ensuring a safe compliant and quality environment across Hwbs and services
17. Encourage and support adults and children to have a voice within Cyfannol and the wider sector
18. Contribute to internal development projects as part of an organisational continuous improvement.
19. Work collaboratively with other Support Service Coordinators to ensure refuge, community and initial contact referral paths are easily accessible are clear and concise, and to continue to promote a whole team approach.
General responsibilities:
1.Actively contribute to the achievement of Cyfannol Women’s Aid’s Mission, Vision, Aims, Goals and Objectives ensuring your work reflects our commitment to trauma informed practice.
2.Demonstrate and positively promote Cyfannol’s core values of compassion, integrity, and equity in all aspects of your role.
3.Proactively promote equality of opportunity, challenging and addressing discriminatory practices wherever they arise.
4.Represent Cyfannol Women’s Aid professionally at external meetings, public events, conferences, and similar forums, safeguarding and enhancing the organisation’s reputation.
5.Participate fully in team meetings, management supervision, clinical supervision and relevant training to support continuous learning and development.
6.Work in accordance with Cyfannol’s policies and procedures, ensuring safe, ethical, legally compliant and consistent practice.
7.Contribute to Cyfannol’s environmental goals by participating in carbon-reducing initiatives, including the organisation’s pledge campaign
Undertake any other reasonable duties required to support the effective delivery of support services and the wider aims of the organisation
It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.
This role requires frequent travel for business purposes. A current valid driving licence, access to a car and insurance covering business use
Closing Date:4th February 2026
We operate a rolling recruitment process and may interview suitable candidates as applications are received. We reserve the right to close this vacancy once the position has been filled.
Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1). A disclosure obtained through the Disclosure and Barring Service is requireed for all posts.
Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce.
Our mission is to stand with individuals, especially women and children, who have experienced domestic or sexual abuse, harm, or violence.



The client requests no contact from agencies or media sales.
Chance for Childhood is an award-winning international development charity, delivering transformational support to children and families in five Sub Saharan African countries. We have a vision of a world in which every childhood is filled with safety, belonging and play. We take urgent action in education, health and economic resilience. During the last three years, our transformational work has reached more than 186,000 children in the most vulnerable situations.
We are looking for a new Individual Giving Manager to join our award-winning Fundraising and Communications team in the UK, in order to help us maintain strong support from our amazing donors.
Key info:
Location: Remote working with monthly travel to our office in London (Old Street). Office is available Mon-Fri if needed.
Hours: 35 hours per week
Salary: £40,000 per annum
Responsible to: Head of Fundraising and Communications
Other benefits: 28 days annual leave pro rata (three to be taken during the Christmas office closure) with a generous allowance for 5+ years' service; 5% employer’s pension contribution, flexible working as standard; occasional opportunities for international travel and project visits
Closing date: 22:00, 1st February 2026
The Role:
It is an exciting time to join Chance for Childhood. We have just won an Education Innovation Award for our digital inclusive education tool. We have transitioned our leadership to Africa, appointing a new CEO based in Rwanda. We have also just launched our new 2025-2030 Strategy, in which we will be aiming for our inclusive projects to reach 200,000 people.
You — our new Individual Giving Manager — will play a pivotal role in helping us to achieve this goal.
You will lead and manage Individual Giving income streams and our Community fundraising programme; Develop and implement supporter journeys, acquisition/retention plans, Individual Giving campaigns like the Big Give Christmas Challenge (including writing, fulfilment, and mailing). You will also manage and analyse Individual Giving income to an agreed target, monthly income reports, and donor data to inform fundraising strategies, and you will lead on ensuring Chance for Childhood is delivering world-class stewardship, managing and processing supporter data and donations accurately, efficiently, and securely, ensuring compliance with regulations and ethical best practices and guaranteeing a positive supporter experience.
Unrestricted fundraising income is critical to the success of our transformational projects in the African countries in which we work. Join our team to fill thousands of childhoods with safety, belonging, and play.
Please click on the attached Job Description to read more about the role and the Person Specification.
Application Process:
Please read our full Job Description and submit your CV and a covering letter of no more than two A4 pages explaining why you are the right person for the role. Please also include a filled-in Equal Opportunities Monitoring Form. Applications made after the deadline will not be considered.
Recruitment timeline:
Sunday 1st February (10pm): Applications close
Wednesday 4th & Thursday 5th February: First interviews (online)
Wednesday 11th & Thursday 12th February: In-person interviews (Old Street, London)
An offer will be made shortly thereafter.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.
Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. From April next year, we’re expanding our service and looking for new Support Workers to join our team – helping guide children and families on their healing journey.
Position: Bounce Back for Kids (BB4K) Support Workers - Permanent part time – 18.5 hours per week, weekdays. We’re open to discussing working patterns that match both your needs and our service delivery.
Location: Homebased with frequent travel. Role covers casework activity across Oxfordshire area including Cherwell, West Oxfordshire and the wider Oxfordshire area.
Salary range: £12,868 - £15,727 pro-rata per annum (full time equivalent range £25,735 - £31,453 per annum)
Position: Bounce Back for Kids (BB4K) Support Worker - Permanent part time – 15 hours per week, weekdays. We’re open to discussing working patterns that match both your needs and our service delivery.
Location: Reading office with hybrid working arrangements and frequent travel. Role covers casework activity across Reading, South Oxfordshire, Vale of White Horse and Oxford City.
Salary range: £10,433 - £12,751 pro-rata per annum (full time equivalent range £25,735 - £31,453 per annum)
About the roles:
As a Support Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will include:
· the completion of assessments to understand the needs of families
· delivering group work for children and parents
· provide 1-2-1 sessions to children and families most in need
· supporting our families through providing outreach support
About you:
A successful Support Worker will need a good understanding of domestic abuse and the impact on children and families (or an interest in working in this field), with experience of delivering groupwork programmes for vulnerable parents and/or children.
If this sounds like you please visit our website, for contact details for an informal chat and apply today to join a collaborative and dedicated team who are part of something truly meaningful.
We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.
For more information about our BB4K service please visit Bounce Back 4 Kids | PACT or read our latest blog BB4K – Helping families heal together - PACT
Closing date: 9am, Fri 30 January 2026
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, etc.
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
South East London Mind is a highly regarded local charity, helping people to be mentally healthy and working together with those experiencing mental health problems and dementia to improve their quality of life. We are one of the largest charities in the Mind network.
We are working in partnership with Oxleas NHS Foundation Trust to deliver integrated support within the Trust’s Community Mental Health Teams. This post sits within the Care Team Approach, an integrated team providing support to people living with Psychosis, helping them develop their independence, self-management skills and achieve their recovery goals.
We are recruiting a Mental Health Advisor to work within this fast paced and innovative service. You will have the case management experience and skills to deliver focused, person-centred, individual support and IAG (Information, Advice and Guidance) as part of the multidisciplinary team, working alongside clinical staff. You will support clients with a range of social issues including promoting social integration. You will liaise appropriately with specialists and professionals within the wider team.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 25th January (11:59pm)
Likely interview date: Monday 9th February
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



The client requests no contact from agencies or media sales.
This is a leadership role within User Voice’s London team, managing two of our new flagship programmes focused on mentoring, volunteering, and community engagement for people with convictions. The Project Manager will lead the planning, delivery, and evaluation of these initiatives, ensuring they meet strategic objectives and deliver meaningful impact for participants and stakeholders.
This role is ideal for someone with lived experience of the criminal justice system who is ready to take the next step in their career or is already leading complex projects and managing teams and partnerships.
Key Responsibilities
- Lead the delivery of two new flagship programmes, ensuring high-quality outcomes and alignment with User Voice’s mission.
- Build and maintain relationships with prisons, probation services, community organizations, and research partners.
- Lead on the recruitment, training, and supervision of volunteers, ensuring their meaningful involvement in project delivery.
- Lead on data collection, analysis, and reporting to demonstrate impact and inform continuous improvement.
- Manage project budgets and resources effectively.
- Contribute to organizational learning and development, identifying opportunities for innovation and growth.
- Collaborate with other teams and contribute to wider User Voice initiatives as needed.
Person Specification
Essential:
- · Personal lived experience of the criminal justice system.
- · Proven experience in project management
- · Experience using project management tools and software
- · Strong communication and relationship-building skills.
- · Experience of supporting and coordinating groups of volunteers.
- · Experience of supporting and managing staff.
- · Ability to manage competing priorities and meet deadlines.
- · Commitment to equity, diversity, and inclusion.
- · A proactive, solutions-focused approach.
Desirable:
- · Experience of working with children, young adults or families affected by the justice system.
- · Knowledge of social research methods and data analysis.
- · Familiarity with the charity sector and/or criminal justice system.
Justice should heal as much as it punishes, creating safer communities for all.
The client requests no contact from agencies or media sales.
The time commitment will be approximately 20 panel sessions per year, with a payment rate of £500 per panel, plus reasonable expenses incurred. Attendance at 2 training sessions per year is required and travel expenses will be covered. Panel sessions are held online.
PACT is one of the UK’s leading independent adoption charities, placing children with secure and loving families and supporting them with specialist therapeutic support.
Our external Adoption Panel Members play a vital role at PACT by carefully considering applications from those wishing to become adoptive parents. We are currently seeking an independent Adoption Panel Chair, to lead our online panel in making fair, informed recommendation outcomes to a high quality standard.
You will bring an understanding of the adoption process, gained from professional or personal experience, and will be competently skilled in chairing complex meetings. You’ll be capable of facilitating active participation and ensure the panel operates within a clear regulatory and policy framework.
With an awareness of the richness of different kinds of families and their potential for meeting children/s needs, we would love to hear from you if you can bring different experiences, knowledge and perspectives to our panel member group.
We are actively working to ensure that equality and inclusion is embedded in everything that we do. It is central to our work with vulnerable children and families, and championed by our community. However, we know there is more we can do. We want to do all we can for our service users, and we want everyone at PACT to feel a sense of belonging. To support this aim, we are working proactively to develop a panel member group that it is representative of our diverse service users (both current and prospective), volunteer community and our wider eco-system. We also know the value of having panel members who champion inclusive values and bring a wide variety of perspectives to our organisation. We welcome people of all ages, backgrounds, cultures and experience to apply for this role.
If you would like to arrange an informal discussion about the role, please visit our website to find contact details for our Panel Advisor.
If you believe you can contribute to the skills and diversity of our panel as Independent Adoption Panel Chair, then visit our website to apply today to join a dedicated team who are part of something truly meaningful. We look forward to hearing from you!
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
Closing date for applications: 9am, Fri 30 January 2026
Interviews will be held on: Wednesday 18 February 2026
Other roles you may have experience of could include: Independent Adoption Panel, Adoption Panel Member, Adoption Panel Representative, Adoption Panel Chair, Adoption Panel Vice Chair, etc.
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
The successful candidate will work within an innovative tenant-led partnership called Ageing Well in Place in Hulme (AWiPiH) which includes tenants and community groups; local and national charities; GPs; housing providers; and support from a local university.
You will enable older and vulnerable people experiencing multiple disadvantage in high rise accommodation to 'age well in place' through one-to-one casework within a managed caseload and with supervisory support from a GP Fellow. You will work in collaboration with tenant committees; an Ageing Well Development Worker; the GP Fellow; and housing provider neighbourhood teams across two high-rise blocks. AWiPiH takes a preventative and proactive approach to wellbeing including health promotion, improved access to social care, housing adaptations, signposting on welfare rights, income maximisation and social participation. This role requires a person-centred and solution-focused approach to supporting people experiencing multiple and complex issues.
You will have a hybrid working arrangement including some working from home; some working based at a local GP practice; and on-site working across two neighbouring accommodation blocks in Hulme, central Manchester.
About You:
- You have a passion for enabling older/vulnerable people to live with dignity and independence in their own home.
- You are good at building trusting relationships with people while also maintaining boundaries and being mindful of your own levels of resilience.
- You are confident carrying out solution-oriented casework with people experiencing multiple-disadvantage amidst the current crisis in health and social care services.
- You are experienced in person-centred support planning and risk assessment.
- You are excited by the opportunity to work in collaboration with tenants, community groups, and charities, as well as with statutory service providers.
Please view our application pack and visit our website for more information.
@CommSaversCLASS bring people together to drive social change and reduce inequalities through practical, community-led solutions.


The client requests no contact from agencies or media sales.
About the team
The Philanthropy & Partnerships Team at Impetus is high performing, experienced and ambitious, united by a shared commitment to achieving lasting change for young people from disadvantaged backgrounds. We combine deep fundraising expertise, strong sector insight and a clear focus on impact, working collaboratively to build partnerships that enable Impetus and our charity partners to succeed.
We are brave and curious in our pursuit of better outcomes, open to new perspectives and supportive of taking considered risks that help us learn and improve. We set high standards for ourselves and are evidence-led and results-driven for young people, with rigour and excellent execution underpinning our work across the full fundraising cycle.
We bring high trust and high challenge, building strong relationships through honesty, kindness, integrity and respect, while creating a safe environment for constructive challenge and accountability. We thrive through diversity, valuing difference in background, experience and thought, and we always seek collaboration, knowing that we will not achieve our mission alone.
Team members are trusted with responsibility and encouraged to take ownership of their work. You will be supported by skilled, engaged colleagues and challenged to grow in a team that values learning, reflection and continuous improvement.
Why work with us?
Working at Impetus means joining an organisation that is serious about impact and serious about people. Our values actively guide how we make decisions, how we work together and how we deliver change.
In the Philanthropy & Partnerships Team, you will:
- Be part of a high-performing and respected fundraising team
- Build meaningful, long-term relationships with thoughtful, impact-driven donors
- Develop your skills across the full fundraising cycle, supported by strong leadership
- Work on some of the charity sector’s most exciting and long-term partnerships
- See a clear connection between your work and improved outcomes for young people
If you are motivated by purpose, enjoy working to a high standard, and want to be part of a team that is ambitious about both impact and excellence, we would be delighted to hear from you.
Harbi Jama,
Director of Philanthropy & Partnerships
About this role
The Philanthropy Manager will own an assigned portfolio of prospects and donors at five to six figure level and act as the day-to-day relationship manager within that portfolio.
The role plans and delivers cultivation, solicitation and stewardship activity to agreed KPIs, makes timely operational decisions within scope, and escalates risks/opportunities early.
The post holder contributes evidence and insight into team planning, supports senior colleagues on major/strategic accounts, and collaborates across teams to ensure high quality, inclusive delivery.
Key responsibilities
- Own and manage an assigned portfolio of prospects and donors at the five to six figure level, delivering agreed income and engagement targets.
- Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly.
- Act as the day-to-day relationship manager for donors in your portfolio, adapting style to audience and context and ensuring clear, timely communications; seek support for major strategic relationships.
- Maintain structured cultivation plans with milestones, update stakeholders proactively, and adjust plans based on learning.
- Develop clear, evidence-led proposals and reports using agreed templates, definitions and KPIs; quality check data before submission.
- Support senior colleagues on major prospects with briefings, meeting notes, and follow ups.
- Supporting Senior Philanthropy Managers, Development Directors and the Director of Philanthropy and Partnerships on key accounts (typically £500k–£1m+), preparing high quality materials and inputs and maintaining accurate records of progress through the fundraising cycle in Salesforce.
- Contribute insights to identify and prioritise new grant opportunities and themes; share relevant sector updates with the team.
- Co-develop stewardship plans tailored to donor priorities in collaboration with Engagement, Pro Bono and Events teams.
- Maintain accurate, complete records in Salesforce; apply definitions consistently and quality check data before reporting.
- Maintain Salesforce and contribute inputs for SMT/committee reporting via the Senior Philanthropy Manager; propose lightweight improvements to existing processes.
- Keep professional knowledge current; share useful updates/resources and ensure compliance with relevant standards and legislation.
- Support delivery of major fundraising, cultivation and stewardship events, and ad-hoc Philanthropy Team activities.
- Demonstrate professionalism and best practice in all duties, complying with organisational policies and procedures, and proactively supporting the wider team.
- Model inclusive, professional behaviours; design inclusive meetings/interactions, act as an ally and challenge bias constructively while supporting the wider team.
- Share know‑how and peer‑coach officers/assistants, offering constructive feedback and supporting onboarding for new colleagues.
- Attend Impetus events to provide support to Philanthropy team.
Person specification
Essential
- Demonstrable experience generating gifts at five to six figures from UK trusts, corporate partnerships and/or foundations.
- Ability to work through the fundraising cycle with donors to initiate, renew and grow gifts.
- Experience developing partnerships and managing an allocated portfolio of donor relationships.
- Excellent research and prospecting skills.
- Strong experience using Microsoft Office, especially PowerPoint, and substantive experience using Salesforce or a comparable CRM.
- Strong planning and organisation skills – build structured plans with milestones/dependencies and track portfolio income/expenditure, highlighting variances early.
- Excellent written and verbal communication skills, with strong bid-writing and storytelling ability.
- Ability to grasp and convey complex ideas, including Impetus’ model and the private equity industry.
- Able to engage confidently and professionally with senior stakeholders, adapting style and seeking support where appropriate.
- Ability to work well under pressure, meet tight deadlines, manage multiple projects and maintain excellent attention to detail.
- A commitment to Impetus’ mission
- Demonstrated inclusive practice in meetings/interactions, challenges bias constructively and acts as an ally to colleagues and young people.
Desirable
- Knowledge of the youth, education or employment sectors.
- Experience fundraising for grant makers, infrastructure organisations or intermediaries.
- Digital fundraising skills.
- Ability to think innovatively.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 1st February 2026, 11:59pm.
Interviews:
1st Interviews will take place on Monday 9th - Tuesday 10th February 2026.
2nd Interviews will take place on Tuesday 17th February 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

Gloucestershire Counselling Service (GCS) is a leading charity dedicated to providing high-quality counselling and mental health support across the county. We are committed to making a positive impact on the lives of individuals and communities.
We are seeking a Management Accountant to join our team and play a key role in ensuring financial integrity and supporting strategic decision-making. This is a new position within GCS, offering an exciting opportunity to shape processes and contribute to the charity’s success.
Key Responsibilities
- Prepare monthly management accounts and explain variances against budget.
- Develop reporting processes for accurate and timely departmental reports.
- Manage balance sheet reconciliations.
- Support the Head of Finance & Operations with policy and process development.
- Assist with payroll submissions for 100+ employees and process payroll journals.
- Contribute to annual budget preparation and audit processes.
About You
Qualifications: Professional Accountancy Qualification (CIMA/ACCA/ACA/AAT) or qualified by experience.
Experience: Minimum 5 years in financial management, budgeting, and reporting (charity sector experience desirable).
Skills: Strong analytical ability, proficiency in Xero and Excel, excellent communication skilss.
Values: Commitment to GCS’s mission and values.
Why Join Us?
- Flexible hybrid working.
- Opportunity to make a real difference in the voluntary sector.
- Collaborative and supportive team environment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
org.
Job Description
As the Operations and Visitor Experience Manager, you play a pivotal role at CSC, with full
responsibility for our Centre in Cambridge Science Park and our secondary site, currently in
Wisbech.
An essential part of your role is to drive CSC’s direct revenue streams connected to the Centre.
You will lead your team in generating public and school bookings, and in overseeing community
audiences, private hires, and other groups, ensuring every visitor enjoys a seamless and
welcoming experience. You will also take a proactive approach to increasing visitor numbers,
expanding CSC’s membership base, and researching and developing new revenue-generating
initiatives that strengthen our long-term sustainability.
Your expertise in creating and implementing exhibition spaces will be instrumental in bringing to
life our annual delivery calendar of science themes, which is strategically curated to attract and
engage our audiences while supporting the delivery of our Programmes. You will oversee an
annual budget covering the shop and site facilities.
You will work closely with the Outreach and Innovation Manager to prioritise, schedule, and
maintain products and content in line with CSC’s core Programmes and commitments, ensuring
impactful experiences for all audiences. In collaboration with the Marketing and Communications
Manager, you will plan and execute advertising campaigns targeting both the public and schools.
You will also coordinate with the Corporate Partnerships Manager to develop opportunities for
corporate partners to support on-site exhibitions and events, ensuring agreed partnerships are
effectively tracked and delivered.
Beyond operations, you will champion excellence in STEM engagement, providing both positive
and constructive feedback to the Engagement and Logistics Lead to ensure CSC’s offerings
remain best-in-class. This is an opportunity to shape the visitor experience at CSC, ensuring it
remains dynamic, inspiring, and accessible to all.
Key Responsibilities
● Create a welcoming and engaging environment for all visitors to our centres.
● Support and line-manage the Delivery and Sales Administrator and the Finance and
Operational Support Manager.
● Take overall responsibility for Health and Safety across CSC sites, ensuring full compliance
with requirements at both centres. Implement corrective actions where needed, and
oversee training and incident management to maintain a safe and well-managed
environment.
● Achieve annual direct income revenue targets across Visitors, Membership, Shop, Schools,
Parties, and STEMtots (under-fives), track progress, report findings, and take corrective
action as needed.
● Develop and implement strategies to increase visitor numbers and drive membership
growth.
● Research, plan, and execute new revenue projects to diversify CSC’s income streams.
● Oversee asset records, maintenance priorities, budgets, contractors, and expenditures
across the Cambridge and Wisbech sites, ensuring the effective sourcing and delivery of
third-party exhibits and content.
● Deliver an annual plan for exhibition-floor themes, events, and site management,
coordinating with the Outreach and Innovation Manager and the Engagement and Logistics
Lead to align activities with multi-year programmes, partner commitments, and internal
schedules such as training and exhibit maintenance.
● Establish a multi-layered feedback system to collect, analyse, and act on visitor insights,
continuously enhancing our offering.
● Oversee CSC’s volunteering and work experience programme, ensuring recruitment,
induction, and ongoing support are delivered to a high standard.
● Work with the Director of Business Development to identify and address barriers for
schools, supporting bursary applications and additional funding opportunities.
● In coordination with your team, ensure the shop is stocked with appropriate products to
maximise sales, support at-home engagement with STEM after a family visit and promote a
message of sustainability.
● Increase school bookings through strategic planning, aligning with schools’ annual planning
cycles, targeted outreach, and the effective delivery of engagement programmes.
● Work with the Marketing & Communications Manager to plan and deliver advertising for
exhibitions, events, and school engagement, ensuring effective promotion of activities at
both the Cambridge and Wisbech centres.
● Manage the budget and oversee all contractors and expenditures related to the Cambridge
site and Wisbech.
● Provide financial support, working closely with the Director of Operations and Engagement
to ensure CSC’s operational sustainability.
Essential Criteria
Experience managing a visitor attraction, including responsibility for income targets and
cost control.
● A creative and engaging mindset, with a proven ability to work with a team to create
intriguing and popular spaces.
● A thorough and operational approach to planning, risk management, and the continuous
improvement of processes.
● Demonstrated success in increasing visitor numbers and driving membership growth
through strategic planning and effective execution.
● Experience in researching, planning, and delivering new revenue-generating projects.
● A strong track record of increasing school bookings through targeted outreach and strategic
programme design.
● Comprehensive knowledge of health and safety management, including experience in
leading compliance activity and training across multiple sites.
● Strong financial acumen, with the ability to support budgeting, forecasting, and operational
financial oversight
● Excellent verbal and written communication and presentation skills.
● A strong drive to deliver timely, high-quality outcomes in everything you do.
● Proven ability to adapt quickly and effectively to changing priorities.
● A commitment to equity, diversity, and inclusion.
● A collaborative work ethic, enabling you to work effectively with colleagues and partners
across a wide range of projects.
● Competent and confident in using standard computer applications.
● Achieve a satisfactory enhanced DBS check
● Full clean driving license
● Confident in using IT platforms, databases, and digital communication tools.
Desirable Criteria
● A passion for staying up to date with worldwide developments in science, technology,
engineering, and maths.
● Experience in using spaces to support learning or community development.
● Knowledge of sustainability practices in operations and visitor engagement.
● Project management qualifications or equivalent experience.
● Experience with CRM systems and membership platforms
● Experience in science communication or in working with families, adults, and children.
● Strong customer service skills and experience.
● Level 3 or equivalent qualification in a STEM subject.
Working Conditions
The primary location for this role is Cambridge Science Centre at Trinity Centre, Cambridge
Science Park, CB4 0FN; however, travel to secondary sites and the main office will be required.
One working weekend per month will also be required.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DBS: Basic DBS check required
Location: Camberwell or hybrid with travel up to 2 – 4 times per month
Ref RGM-261
Application Deadline: 9:00am on 2 February 2026
We are seeking strategic leader to join us as Risk and Governance Manager. This is a pivotal role in supporting effective decision-making, regulatory compliance, and maintaining assurance frameworks.
About St Giles Trust
St Giles Trust is a national charity and a global leader in using lived experience to drive meaningful social change. For over 60 years, we have worked with people held back by poverty, exploitation, abuse, or the criminal justice system, supporting them to transform their lives and build a positive future. We are now a national organisation, working across England and Wales with offices in London, Norwich, Cardiff, Leeds, Coventry and Wolverhampton, and with a turnover of around £17 million. As we deliver our ambitious five-year strategy, we are determined to continue growing our reach, our impact, and our ability to change lives through empathy, trust and opportunity.
About the Role
St Giles is seeking a highly skilled and committed Risk and Governance Manager to lead our governance, risk, and compliance functions. You’ll join a passionate team within the People, Risk and Safeguarding Directorate, providing expert guidance to senior leaders and the Board, and ensuring we maintain the highest standards of regulatory compliance and strategic assurance.
To be successful in this role:
You will have significant experience in governance, risk management, or compliance leadership roles with a strong understanding of charity governance, regulatory reporting, and risk frameworks. Being adept at managing multiple priorities under pressure, with high levels of accuracy and discretion is essential, as is excellent communication and interpersonal skills are essential including being able to influence, inform, and partner with stakeholders at all levels.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply, visit our website via the apply button.
Application Deadline: 9:00am on 2 February 2026
Interview Date: 18 February 2026
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Job Title: Independent Visitor Co-ordinator
Service: Children’s Rights Services, London and the South East
Reporting to: London Lead IV Coordinator
Salary: £16,200-£16,605 per annum (£27,000-£27,675 FTE)
Location: Hybrid, Coram Campus with homeworking and work in the community
Hours: 21 hours per week
Contract Type: Permanent
Job Introduction
· Are you passionate about supporting and developing volunteers?
· Are you looking for an opportunity to help make positive differences to the lives of children and young people who are looked after or care leavers of the local authority?
· Do you want to work with a leading national independent children’s charity?
Then come join us here at Coram Voice. We have an exciting opportunity for you to become a co-ordinator of our independent visiting service in London.
We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services. We recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and young people we help.
Our work
Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.
Coram Voice is a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.
We provide:
· Advocacy services direct to children and young people in care, in need, in custody and to care leavers and children and young people with severe and complex mental health problems. Advocates around the country support children and young people to get their voice heard in decisions about their lives. This may be through the telephone helpline or through an advocate working directly with a child, for instance, to support them at a review meeting or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes.
· A National Helpline to provide access for children and young people to advocacy and advice, with access to legal advice and links with other national services.
· Independent Mental Health Advocacy (IMHA) to advocate for young people as qualifying patients under the Mental Health Act, in order to fully support them to get their views heard in matters relating to their mental health.
· Independent Visitor services offers a child or young person in care an adult volunteer who provides independent, one-to-one visiting, advice and befriending support. Our independent visitors can become the only long-term, consistent source of support throughout a young person's time in care.
· Independent services provide independent person services for complaints by children and for reviewing whether children should be locked up in secure units on welfare grounds.
· Policy and campaigning to create a better system for all children and young people looked after by the state, for their care to be more child-centred and to give young people a greater say in decisions about their lives.
· Participation services to ensure children and young people have a voice in the development and delivery of services and campaigns, and through the process, provide the opportunity to develop relevant skills which will be of benefit to them in their future lives.
· Training, development and information for young people, advocates and child care workers, offering courses in advocacy, children’s rights and child-centred practice across a range of areas including the National Advocacy Qualification.
About the Role
You will co-ordinate and deliver a statutory independent visitor service to children and young people in care or care leavers of London.
You will recruit, assess and train volunteers to become independent visitors, who are volunteer befrienders to children and young people looked after or care leavers. You will manage a cash flow to fund suitable activities for independent visitors to enjoy with the young person. You will manage data and reporting for this statutory service so that service leads and other stakeholders can understand the activity in the service.
We are a child led service, you will not act outside of the young person’s instructions (except in matters of child protection and safety.) You will build strong relationships with the child or young person, independent visitors and other significant adults, you will support Independent Visitors to develop long term, meaningful friendships with the young person.
You will work in partnership with other parts of the service, organisation and external agencies and professionals. This is to ensure there are pathways to attract and retain Independent Visitors in the area and sometimes out of area.
What you will receive
We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of 28 days’ annual leave per year, with increases linked to years worked at Coram Voice. A supportive work environment fostering a good work/home life balance and a suite of family friendly policies, which promote employee wellbeing.
You will get a genuine opportunity to make a difference every day.
Recruitment process
Shortlisting will be undertaken by Grace Maher, Children’s Rights Services Manager and Jade Joseph, London Lead IV Coordinator. Successful candidates will then be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.
Returning your application:
· We cannot accept general CVs. When completing your application form, address each point of the person specification and demonstrate how you meet it.
· Applications must be fully completed.
The deadline for applications to be returned is 11.59pm on Sunday 1st February 2026.
Interviews will be arranged for Thursday 12th and Friday 13th February 2026.
Coram changes lives, laws and systems to create better chances for children, now and forever.
The client requests no contact from agencies or media sales.
Job Title: Independent Visitor Co-ordinator
Service: Manchester
Reporting to: Children’s Rights Manager
Salary: £19,434.82 (£24,293.53 FTE) per annum
Location: Home based (with travel across the region)
Hours: 28 hours per week
Contract Type: Permanent
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
Our work
Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.
Coram Voice is a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.
We provide:
- Advocacy services direct to children and young people in care, in need, in custody and to care leavers and children and young people with severe and complex mental health problems. Advocates around the country support children and young people to get their voice heard in decisions about their lives.This may be through the telephone helpline or through an advocate working directly with a child, for instance, to support them at a review meeting or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes.
- Independent Mental Health Advocacy (IMHA) to advocate for young people as qualifying patients under the Mental Health Act, in order to fully support them to get their views heard in matters relating to their mental health.
- Independent Visitor services offers a child or young person in care an adult volunteer who provides independent, one-to-one visiting, advice and befriending support. Our independent visitors can become the only long-term, consistent source of support throughout a young person's time in care.
- Independent services provide independent person services for complaints by children and for reviewing whether children should be locked up in secure units on welfare grounds.
- Policy and campaigning to create a better system for all children and young people looked after by the state, for their care to be more child-centred and to give young people a greater say in decisions about their lives.
- Participation services to ensure children and young people have a voice in the development and delivery of services and campaigns, and through the process, provide the opportunity to develop relevant skills which will be of benefit to them in their future lives.
- Training, development and information for young people, advocates and child care workers, offering courses in advocacy, children’s rights and child-centred practice across a range of areas including the National Advocacy Qualification.
Job Introduction
- Are you passionate about supporting and developing volunteers?
- Are you looking for an opportunity to help make positive differences to the lives of children and young people who are looked after or care leavers of the local authority?
- Do you want to work with a leading national independent children’s charity?
Then come join us here at Coram Voice. We have an exciting opportunity for you to become a co-ordinator of our independent visiting service in Manchester.
We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services. We recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and young people we help.
About the Role
You will co-ordinate and deliver a statutory independent visitor service to children and young people in care or care leavers of Manchester.
You will recruit, assess and train volunteers to become independent visitors, who are volunteer befrienders to children and young people looked after or care leavers. You will manage a cash flow to fund suitable activities for independent visitors to enjoy with the young person. You will manage data and reporting for this statutory service so that service leads and other stakeholders can understand the activity in the service.
We are a child led service, you will not act outside of the young person’s instructions (except in matters of child protection and safety.)You will build strong relationships with the child or young person, independent visitors and other significant adults, you will support Independent Visitors to develop long term, meaningful friendships with the young person.
You will work in partnership with other parts of the service, organisation and external agencies and professionals. This is to ensure there are pathways to attract and retain Independent Visitors in the area and sometimes out of area.
What you will receive
We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of up to 25 days’ annual leave plus an additional 3 days paid leave between Christmas and New Year. A supportive work environment fostering a good work/home life balance and a suite of family friendly policies, which promote employee wellbeing.
You will get a genuine opportunity to make a difference every day.
Recruitment process
Shortlisting will be undertaken by Emma Keen, Children’s Rights Manager and Sarah Gabriel, Children’s Rights Manager. Successful candidates will then be invited for interview.The interview process comprises of a written exercise and a panel interview.Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.
Returning your application:
- We cannot accept general CVs. When completing your application form, you need to address each point of the person specification and demonstrate how you meet it.
- Applications must be fully completed.
- If you are a current Coram Voice employee you may submit a supporting statement only addressing the person specification requirements for the post.
Closing date: Monday 2nd February 2026 at 9am
Interview date: Thursday 5th February 2026
Please return your application to: Human Resources via Blue Octopus.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.
Location: Office based in East London
Hours: 35 hours a week – we are open to flexible working patterns, including working compressed hours, 4 or 5 days
Salary: £37,000 rising to £37,999 upon successful completion of probation (this includes London weighting)
Reporting to: Services & Development Lead
Contract: Permanent
Closing Date: Midnight on 27th January 2026
Apply online via our recruitment portal by clicking 'Apply'
Who are we looking for…
This role would suit a compassionate and thoughtful individual with experience in the Violence Against Women and Girls sector.
- You have extensive experience of supporting women who face multiple disadvantages
- You have a solid understanding of the Violence Against Women and Girls sector and the systems affecting women facing sexual exploitation
- You’re skilled at building partnerships and advocating for women
- You are passionate about equality diversion and inclusion
- You have a sound knowledge of safeguarding policies and processes
Genuine Occupational Requirement (GOR)
This role will work alongside women involved in survival sex, survivors of sexual exploitation and women with lived experience of violence against women, and is therefore restricted to female applicants only under Section 9 of the Equality Act 2010.
About Beyond the Streets
Beyond the Streets is a UK charity with over 20 years’ experience of partnering with women in the sex industry to see them safe from coercion, violence and abuse. We deliver trauma-informed, person-centered support, provide training for the third sector and statutory professionals, and create resources and reports informed by research, lived experience, and practitioner experience. Our training and partnership work seeks to equip professionals to understand the sex industry, particularly survival sex, and to support them to engage with women selling sex in a trauma-informed way.
You’ll enjoy…
- Competitive pay – earn £37,000 rising to £37,999 per annum upon successful completion of probation (this includes London weighting)
- Pension – 5% employer contribution, 3% employee contribution
- Generous annual leave – 33 days including bank holidays pro rata
- Flexible working – Our core hours are 10am to 3pm
- Family friendly policies – parental leave from day 1 of employment, an enhanced maternity pay policy and a flexi time policy as standard
- Career opportunities – develop yourself and your career in a reputable national organisation who are specialists in the VAWG sector
- Personal development allowance – to further your work-based skills and knowledge
- Cycle to work scheme – tax free allowance to buy
- Tech Buying Scheme – spread the cost of personal technology equipment and homeware across 12 months via payroll
- Travel season ticket loan scheme – an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work
- Clinical supervision – all staff are entitled to clinical supervision on request. A place to discuss work issues and challenges, and their emotional impact, on a regular basis
- Blue light discount – a well recognized national discount card scheme. It will cost you £4.99 for two years’ membership but the discounts are large, and it’s widely accepted
- Employee Assistance Programme (EAP) – a confidential and independent service designed to help you deal with personal and professional problems that could be affecting your home life, work life, health, and general wellbeing. EAP is available to you and to your immediate family
All roles are subject to proof of eligibility to work in the UK, satisfactory references, and a DBS check
Positive Pathways Coach (IAG Worker)
Salary: £32,000 | Contract: Permanent, Full-time | Location: St Helens
Are you passionate about empowering individuals to build skills and confidence for independent living? YMCA St Helens is seeking a Positive Pathways Coach (IAG Worker) to design and deliver a high-quality programme of training, activities, and events for residents and beneficiaries. You’ll work closely with stakeholders and internal teams to create opportunities that transform lives.
Key Responsibilities
✅ Design and deliver engaging training, workshops, and events covering:
• Health and wellbeing literacy
• Financial literacy
• Cultural understanding
• Tenancy maintenance
• Domestic skills (cooking, cleaning)
• English language and other development opportunities
✅ Provide 1:1 support to help residents develop skills for independent living
✅ Build strong partnerships with community organisations and facilitators
✅ Organise venues, resources, and manage programme budgets
✅ Maintain accurate records and contribute to reports for stakeholders
✅ Continuously improve the programme based on participant feedback
About You
Essential:
☑️ Experience in delivering high-quality information, advice, and guidance
☑️ Proven ability to design and deliver workshops and training programmes
☑️ Strong understanding of challenges faced by people experiencing homelessness
☑️ Experience working with diverse stakeholders and multi-disciplinary teams
☑️ Excellent communication and organisational skills
☑️ Cultural competence and commitment to equality and inclusion
☑️ Ability to work flexibly and independently
Desirable:
☑️ Experience delivering IAG to people experiencing homelessness
☑️ Knowledge of UK welfare benefits and housing rights
☑️ Training and development qualification (e.g., NVQ in Learning & Development, PTTLS, CTTLS)
☑️ Experience supporting refugees or those with humanitarian protection status
☑️ Lived experience of homelessness
Why Join Us?
✅ Make a real difference in the lives of vulnerable individuals
✅ Lead innovative programmes that empower people to thrive
✅ Be part of a supportive, values-driven team
Closing Date: 12 noon, 6th February 2026
Interviews: Week commencing 16th February 2026