Independent social worker jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Homeless Oxfordshire as a Project 41 Support Worker, supporting people with experiences of homelessness, trauma, substance use, and mental health needs to live more independently in dispersed accommodation. You’ll build compassionate, trauma-informed relationships, deliver high-quality support, coordinate with partners, manage risks and safeguarding, and help clients move on to suitable long-term housing. Join a supportive team where your commitment, resilience, and positive approach truly change lives.
Main Purpose Of Job:
Project 41 accommodates individuals within the homeless pathway and as part of Oxfordshire’s Homelessness Alliance. These individuals have support needs including substance use, mental health and offending histories, but are able to live in dispersed accommodation in Oxford with a higher level of independence than in our hostels. The successful candidate will understand the trauma people using our services have experienced, and have a compassionate and assertive approach to building relationships. At Project 41 you will provide high quality support service provision, work with clients to ensure suitable and timely move on, ensure the health and safety and safeguarding of service users and colleagues, work in a psychologically informed way, and develop and maintain effective partnerships with relevant agencies.
Main Areas Of Responsibility:
- To ensure the effective delivery of high quality support, housing management and resettlement opportunities.
- To develop effective professional relationships with service users that is trauma informed and compassionate, and which empowers and motivates our service users to make positive changes in their lives.
- To work in partnership with support agencies to coordinate a holistic response to an individuals needs; this may include substance use services, probation, health professionals and adult social care.
- To lead on identifying and applying for suitable move on accommodation, and providing support throughout the move and whilst settling in to new accommodation.
- To assess risk and suitability of referrals for the service.
- To be responsible for creating and actioning person centred, strengths based support plans, and identifying and working towards suitable move on.
- To assess and manage risk for individuals and in the service, creating and maintaining risk assessments for all clients. Reporting any safeguarding concerns without delay in line with procedures.
- Work with the Team Manager and colleagues to achieve agreed contractual performance targets and organisational targets and objectives.
- Maintain a safe, clean and welcoming environment across accommodation services; this may including room cleaning and clearance.
- Manage challenging situations in line with procedures and to ensure the safety of yourself and others.
- Ensure that IT systems are updated as required and concise record keeping is completed promptly.
- To participate in the induction of and support new team members.
- To contribute to a positive team culture which is inspiring and motivational.
- Comply with Homeless Oxfordshire’s policies and procedures.
- Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
- Contribute to the work of the broader team.
About Us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abuse Service in Merton.
Sounds great, what will I be doing?
We are looking for passionate individuals to provide intensive casework, support, and day-to-day guidance for women in our services. You'll play a vital role in delivering safety advice and information, including around domestic abuse and independent living, while co-producing personalised Support and Safety Plans that build on each woman's strengths and goals.
Your work will include liaising with statutory bodies such as Social Services to ensure safeguarding responsibilities are met, supporting housing needs and move-on accommodation, and facilitating empowering social activities and workshops that promote confidence, self-esteem, and assertiveness.
At the heart of this role is The Hestia Approach – a commitment to co-production and recovery. You'll work in true partnership with service users, helping them shape the support they receive, whether through peer networks, community groups, or local events.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
Applicants should have experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse. This includes delivering high-quality floating or outreach support, developing support plans, conducting risk assessments, and liaising with external professionals. Knowledge of safeguarding, welfare benefits, housing legislation, and the ability to accurately record casework using computer systems is essential. The role also requires the ability to work independently in the community and travel throughout the borough.
Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010.
When will I be working?
You will be working between the hours on 9am - 5.18pm, Monday to Friday
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Tower Hamlets.
Sounds great, what will I be doing?
The main purpose of the role is to prepare individuals to move on to independent living in the community. Service users may step down from the intensive support service to high, medium or lower needs before moving into the community. From the outset of an individual's tenancy the focus of the support is on preparing them for their journey of recovery and independence over an agreed period.
You will be working Monday to Sunday on a shift rota starting from 08:00 until 23:00 at the latest
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You have a strong understanding of recovery principles and varied recovery approaches, with experience supporting individuals with mental health and dual diagnosis needs. You are confident in crisis management and able to communicate with dignity and respect. You hold knowledge of relevant legislation, including CPA processes, and understand safeguarding responsibilities and how to respond appropriately.
You work effectively both independently and as part of a team, with the ability to support and induct new peer staff and volunteers. You can collaborate with statutory services such as the NHS and maintain awareness of health and safety requirements within frontline settings. You are flexible and able to work early, late, weekend, and bank holiday shifts to meet 24-hour service needs.
You also bring strong IT, literacy, and numeracy skills, with the ability to produce clear written communication and use MS Word, Outlook, and online systems confidently.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



37.5 hours per week / permanent / working onsite / this role operates on a seven‑day rolling rota following a four‑on, four‑off shift pattern. Shifts will include evenings, weekends and bank holidays. Working hours are Sunday - Thursday 8pm- 7am and Friday to Saturday 9pm - 8am.
As this is a mobile role, a full UK driving licence and access to a vehicle insured for business use are essential.
YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.
Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.
We are looking for a Housing Mobile Night Worker to provide flexible assistance across our high‑support, medium‑support, and transitional housing services. In this role, you will help ensure our properties remain safe, secure and welcoming throughout the night.
Our services provide 24‑hour supported housing for young people aged 16–25, offering high‑level, medium‑level and transitional housing options. We take a trauma‑informed and psychologically informed approach, supporting residents to build essential life skills, identify personal goals, and work towards their aspirations, enabling them to move on to fully independent living.
What you will be doing
In this mobile role, you will travel between supported housing sites across Crawley and Horsham throughout the night, ensuring each service remains safe, secure and welcoming. You will carry out routine checks of unstaffed properties—including communal areas, gardens and external spaces—to ensure they are quiet, well‑maintained and compliant with health and safety standards.
You will provide responsive assistance to residents who may need help, and act quickly when concerns arise. You will respond to calls from the on‑call manager and attend sites where an incident, accident or potential risk has been reported, completing thorough checks and taking appropriate action.
When required, you will work alongside the on‑site Night Workers at Crawley Foyer and Horsham Y Centre, helping to maintain a safe and secure environment. This will include monitoring CCTV, completing building checks and keeping accurate records of night‑time activity. You will also take a proactive approach to preventing anti‑social behaviour, work closely with support staff, and carry out one‑to‑one interventions with young people who may be experiencing a mental health crisis or require medical assistance.
This role involves lone working, so you will need to be confident in decision‑making and in following procedures. However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared.
If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for.
About You
A dynamic role for someone who is passionate and empathetic, able to adapt to changing situations while maintaining a strong focus on young people’s safety and wellbeing.
Experience and knowledge
- Experience in a customer‑facing role, staying calm and solutions‑focused during challenging situations.
- An understanding of the needs and experiences of young people and adults at risk.
- Awareness of trauma and the ability to work in a strengths‑based, compassionate way.
- Confidence in accurate record‑keeping, including incident logs and health and safety checks.
- Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided).
Skills and abilities
- ESSESNTIAL a full, valid UK driving licence with the ability to travel between sites
- You will bring an awareness of the challenges young people face and the ability to connect with them positively
- Ability to de‑escalate situations and manage challenging behaviour calmly.
- Clear verbal and written communication, with accurate handovers for day‑time colleagues.
- Strong interpersonal skills, able to build positive relationships.
- Comfortable lone‑working, using initiative, and working as part of a team.
- Competent IT skills, including Microsoft 365 and basic system navigation (training provided).
Our mission is to help children and young people have a fair chance to be who they want to be.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Sight Support Derbyshire, we believe that everyone deserves to live with independence, dignity and confidence, no matter their level of sight.
As a Vision Rehabilitation Specialist, you’ll have a truly life‑changing impact. You’ll work one‑to‑one with people adjusting to sight loss — helping them rebuild skills, regain confidence and reconnect with their world. This is meaningful, relationship‑centred work where your expertise genuinely transforms lives.
We are flexible about how many hours the post holder will work. We can offer flexibility in work patterns. Please telephone if you wish to discuss options before applying.
It is essential that you are a qualified rehabilitation worker, holding one of the profession-based qualifications available through national training establishments. You should be registered or willing to register with the Rehabilitation Workers Professional Network.
What you’ll do
As part of our dedicated rehabilitation team, you will:
- Carry out specialist, holistic assessments
- Provide personalised mobility, orientation and independent living skills training
- Teach people to use aids, equipment and digital tools
- Support people to navigate work, home and the community with confidence
- Work closely with carers, colleagues and partner organisations
- Mentor Sight Support Derbyshire’s Rehabilitation Support Workers
- Contribute to information events and community outreach
- Record outcomes that demonstrate the impact of your work
Every day will bring variety, purpose and the chance to make real, lasting change for people with sight loss.
What you’ll bring
- A recognised visual impairment rehabilitation qualification
- Experience delivering mobility and independent living skills training
- A calm, person‑centred and empowering approach
- Excellent communication skills and a commitment to safeguarding
- Confidence working independently and as part of a team
- Ability to travel across Derbyshire
This post is subject to an Enhanced Disclosure and Barring Service check.
The client requests no contact from agencies or media sales.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Resettlement Worker to play a pivotal role in our Homelessness Service in Windsor.
Sounds great, what will I be doing?
The main purpose of this role is to support rough sleepers on the RBWM housing pathway. The resettlement team help service users to maintain their tenancies and remove the risk of homelessness.
You will be responsible for developing, supporting and maintaining independent living skills and general wellbeing for 25 service users within the Support Service
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
PLEASE NOTE YOU WILL NEED TO HAVE A CAR YOU CAN USE FOR WORK PURPOSES AND A VALID DRIVING LICENCE
You should have a strong understanding of the issues faced by individuals at risk of homelessness and the skills to support them in maintaining their tenancies. You will have experience working with people with a range of mental health conditions, including dual diagnosis, and demonstrate the ability to communicate with empathy, dignity, and respect. A solid understanding of safeguarding and how to respond appropriately is essential.
Experience working with individuals who have experienced homelessness, rough sleeping, or temporary accommodation is required, particularly those with complex needs such as substance use, mental health issues, and offending histories. The candidate should be familiar with recovery principles and approaches, and committed to empowering service users to make informed choices and work toward independence.
You must be able to work both independently and as part of a team, including supporting the induction of peer staff and volunteers. An awareness of lone working and health and safety practices is important, alongside motivation to uphold professional standards and use management and peer support to maintain resilience. Good IT, literacy, and numeracy skills are essential, including proficiency in MS Word, Outlook, and email communication.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
£13.85 per hour
Variable hours (24 hours rota)
South London- Croydon
We are currently recruiting Bank Support Workers to join our permanent staff team at our new Children’s Home in Croydon, South London. We are seeking committed and compassionate individuals who can build positive relationships with young people and are passionate about improving their life chances, even in the most challenging circumstances.
You will join a team of St Christopher’s workers providing day-to-day care and support for young people aged 12–18. The role includes administrative duties and accurate record-keeping, which are essential to ensuring high-quality care and compliance.
As the service operates on a 24-hour rota, the role will include weekends, bank holidays, early and late shifts, sleep-ins, and waking nights. You will need strong communication skills and the ability to work effectively within a diverse, multi-disciplinary team.
To apply you will have:
- At least two year’s experience supporting young people to achieve their full potential.
- The ability to motivate, encourage, and inspire young people towards positive outcomes.
- Patience and resilience when managing challenging behaviour.
- The ability to act as a positive and consistent role model.
- Good literacy, numeracy, and IT skills.
- Flexibility to work a rota including nights, weekends, and bank holidays.
- A Level 3 Diploma in Residential Childcare or equivalent is essential
About UsOur vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher’s is a leading charity supporting children and young people, with a proud history of delivering high-quality fostering, children’s homes and innovative leaving care services across the UK and the Isle of Man. We are passionately committed to placing young people at the heart of everything we do and to providing positive life experiences for those who are unable to remain in their parental or foster homes.
We are an equal opportunities employer and are dedicated to building an inclusive workforce where everyone feels valued, respected, and able to belong. We welcome applications from under-represented groups and encourage candidates from diverse backgrounds, including—but not limited to—different cultures, nationalities, socio-economic backgrounds, ages, disabilities, religions and beliefs, sexes, sexual orientations, gender identities, and those with caring responsibilities.
Recruitment Process
At St Christopher’s, we are fully committed to safeguarding and promoting the welfare of all children and young people in our care. As part of the recruitment process, applicants are required to complete an online application form to ensure that we gather essential information in line with legislation, best practice, and safer recruitment requirements.
Applicants will ideally be registered with the DBS Update Service; however, where this is not the case, St Christopher’s will arrange for an enhanced DBS (police) check prior to commencement of employment.
It is a criminal offence to apply for work with children or young people if you are barred from working in Regulated Activity or if your name appears on the Children’s Barred List.
All shortlisted candidates invited to interview will be required to complete and return a Self-Declaration and Disclosure form before an interview can be arranged.
Please note that this post has a minimum age requirement of 21 years for roles working directly with children and young people in our residential and semi-independent homes, in accordance with the Equality Act and its occupational requirement provisions.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Survivors in Transition has supported survivors of sexual violence and abuse for over a decade. We provide specialist recovery services across the East of England, working alongside statutory and voluntary partners to ensure survivors receive safe, compassionate and effective support.
We are looking for a Sexual Violence Caseworker / Practitioner to join our Navigation and Engagement Service.
This role sits at the front door of our service, supporting adult survivors of sexual violence and historic child sexual abuse as they take their first steps towards recovery.
You will carry out trauma-informed assessments, provide short-term advocacy and case coordination, and support survivors to access counselling and therapeutic services safely.
Salary: £28,000 – £30,000 depending on experience
Pension: Workplace pension scheme
Annual leave: 25 days annual leave plus bank holidays
Location: Office based Ipswich, Suffolk, with hybrid working
Wellbeing support: Access to clinical supervision and reflective practice
Learning and development: Training and professional development opportunities
About the role
In this role you will:
- Provide a compassionate first response to individuals accessing our service
- Carry out screening, risk assessment and triage
- Support survivors to access appropriate services including counselling and therapy
- Provide short-term advocacy and case coordination while survivors await specialist support
- Liaise with partners, including mental health services, police and social care
- Maintain accurate records and contribute to service monitoring and improvement
- Participate in clinical supervision and reflective practice
This role plays a key part in ensuring survivors receive joined up, survivor-centred care.
Who we’re looking for
We are looking for someone who is compassionate, organised and confident supporting people affected by trauma or abuse.
You may have experience in roles such as:
- Sexual violence practitioner
- ISVA / IDVA
- Domestic abuse support worker
- Caseworker or support worker
- Safeguarding practitioner
- Mental health support worker
- Criminal justice or social care practitioner
We particularly welcome applicants with transferable experience from health, social care, safeguarding, domestic abuse services or criminal justice roles.
Experience within sexual violence services or the Violence Against Women and Girls (VAWG) sector is desirable but not essential.
Support and development
Working in trauma-informed services can be demanding, and we prioritise staff wellbeing and professional support.
You will receive:
- Regular clinical supervision
- Supportive line management
- Opportunities for training and professional development
- Hybrid working arrangements
- A collaborative and supportive team environment
Why join Survivors in Transition?
- Be part of a specialist service supporting survivors of sexual violence
- Work within a trauma-informed organisation that values staff wellbeing
- Help survivors access life-changing recovery services
- Contribute to a growing service making a real difference across the region
Safeguarding
This role is subject to an enhanced DBS check.
Survivors in Transition is committed to safeguarding and promoting the welfare of survivors.
Equality, Diversity and Inclusion
We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We particularly encourage applications from individuals whose experiences reflect the communities we serve.
The client requests no contact from agencies or media sales.
We have an exciting opportunity coming up within Victim Support. We are looking for a Children & Young Person (CYP) Behaviour Change Caseworker who will work with children displaying harmful behaviours in a Domestic Abuse (DA) setting. This could be with parents or within their own relationship.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
The CYP Behaviour Change Caseworker is a specialist role focused on working with young people (typically aged 4-17) who are displaying abusive or harmful behaviours, often in the context of domestic abuse within the home or in dating relationships. The goal of this role is to disrupt, challenge, and change the behaviour of the young person to protect victims (family members or partners), prevent re-victimisation, and intervene early to stop the escalation of abuse.
This role involves hybrid working, often based in police stations, offices, or community settings. Hours are usually Monday to Friday 9am to 5pm however flexibility may be required in line with service user need and the availability of the young people.
Key Responsibilities
- Case Management: Manage a caseload of young people displaying abusive behaviours, providing a medium term service.
- Assessment and Planning: Conduct risk and needs assessments to create tailored, individual support plans focusing on behaviour change.
- Direct Interventions: Deliver one-to-one interventions to address the root causes of abusive behaviour, encouraging understanding of the impact on victims.
- Safety Planning: Work closely with colleagues, such as Independent Domestic Violence Advisors (IDVAs), to develop safety plans for victims.
- Multi-Agency Collaboration: Liaise with police, social care, housing, and schools to ensure a comprehensive, co-ordinated community response.
- Education and Prevention: Potential to run awareness-raising sessions in schools, youth centres, and communities regarding healthy relationships, consent, and the impact of abuse.
- Case Recording: Maintain accurate, confidential records on secure case management systems in line with GDPR and safeguarding policies.
Essential Skills and Experience:
- Experience: Previous experience working with vulnerable children, young people, and families, particularly in domestic abuse, youth justice, or social work settings.
- Knowledge: Strong understanding of safeguarding procedures, child protection legislation, and the impact of domestic abuse on children.
- Communication: Excellent interpersonal skills to engage with hard-to-reach young people, challenge behaviours, and build trust.
- Resilience: Ability to work under pressure and manage high-risk, sensitive, and emotional cases.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Mental Health and Homelessness Outreach Workers
Reference: 330
Salary: £26,000 - £27,000 per annum, depending on skills and experience. In addition, this role will have a yearly staff retention bonus of up to £2106. This payment is allocated at the discretion of Herts Mind Network.
Hours: 37.5 hours per week (Monday – Friday, 9am – 5pm)
Contract: Fixed term 1 Year
Working base(s): Watford Wellbeing Centre
About the Service
The Complex Needs Housing Service works as a multi-disciplinary team with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs.
The objectives of the Complex Needs Housing Service are to:
- Improve the mental wellbeing of people experiencing mental ill health.
- Increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- Contribute to an improvement in individual mental wellbeing.
- Remain a source of independent support for all clients.
- Reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
- Reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.
- Provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.
- Work collaboratively within a Multi-Disciplinary Team (MDT) consisting of Change Grow Live (CGL), District and Borough councils, housing teams and other professionals.
About the Role
The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:
- To provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health and housing.
- To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- To remain a source of independent support for all clients.
- Embed a person-centred recovery orientated and trauma informed approach in all aspects of the roles.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle is essential for this role.
Closing date for receipt of applications is Monday 23rd March at 5pm.
Interviews to be held on Monday 30th March at our Watford Wellbeing Centre.
N.B. Please quote reference number 330 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
We have an exciting opportunity for Children & Young People Domestic Abuse Practitioners (CYPDAP) to join the New Era team in Staffordshire, working 37.5 hours a week on a Permanent Contract.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role:
This role is based in Staffordshire (we have an office in Stafford or Stoke). The caseworker will work directly with children and young people across the area; with hybrid working an option after the 6 month probationary period.
As a Children & Young People Domestic Abuse Practitioner you will be:
- Working directly and indirectly with children and young people
- Delivering services mostly through education establishments
- Working within a wider DA service for the whole family approach
You will need:
- Good communication skills
- An ability to engage, build rapport and motivate young people
- A good understanding of domestic abuse and its impact on young people
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE CLINK CHARITY
YOUTH SUPPORT WORKER (LONDON & SOUTHEAST)
Salary: £30,000 FTE
Contract: Permanent
Working Pattern: Full Time, 39 hours p/w
Location: Supporting students from The Clink’s sites across London and the South East
Applications close on Friday 27th March but will be reviewed on a rolling basis, so early applications are advised
ABOUT THE CLINK CHARITY
The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation, and support. We deliver hospitality and horticulture training behind the prison walls and in the community by creating an environment where our students are supported to gain the skills, confidence and qualifications they need to rebuild their lives.
Since that time, we have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications in a variety of hospitality and food courses.
What makes The Clink so unique is our post-release support and mentoring programme that rehabilitates an offender back into society through assistance with health and mental health issues, housing, employment, family connections and friendships.
The charity operates an award-winning fine-dining restaurant open to the public inside HMP Brixton, training kitchens in the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink.
Additionally, Clink Events is our social enterprise catering business with food produced by the women in HMP Downview and also in an additional kitchen at Herne Hill and then served by alumni on front of house at some of the best venues in London including: the Guildhall, the Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2024, across 218 events, The Clink fed 36,000 people.
ABOUT THE ROLE
The Clink Training Café, located in Herne Hill, is a real-life professional kitchen and café that provides young people with meaningful work experience over a 12-week programme. During this time, participants work towards five accredited City & Guilds qualifications while gaining hands-on hospitality and employability skills.
We work closely with the Youth Justice Service, as well as Children in Care and Care Leavers teams, to engage vulnerable and at-risk young people in the programme. Many of the young people we support are at risk of criminal exploitation and grooming, and we also work with neurodivergent young people who have additional learning needs.
At our café in Herne Hill, we have supported 100% of our students who have participated in the program to graduate into further education or employment.
The Youth Support Worker will provide a high quality and responsive support, mentoring and advocacy service which creatively addresses the needs and risks of our students and graduates, enabling them to avoid the risk of criminal exploitation upon completion of the program and to progress into the next step of their education or employment pathway.
You will be joining The Clink Charity at an exciting time as we plan to scale the success of our Café project by taking on a second site in Guildford to work with vulnerable NEET young people across Surrey. This role will offer the successful candidate the opportunity to mobilise this project and to take a leading role in building referrals, establishing networks and establishing this new intervention.
DUTIES AND RESPONSIBILITIES
As a Youth Support Worker, you are responsible for:
Individualised Support
• Act as a strong advocate for all students, representing their needs and interests.
• Complete a personalised support plan for each student to understand their individual needs, challenges, and personal circumstances.
• Work closely with young people to identify risks, recognise warning signs, and develop strategies to reduce the likelihood of involvement in criminal exploitation, grooming, or other harmful behaviours.
• Support student engagement throughout the programme, addressing conflicts or challenges as they arise to maintain a positive learning environment.
• Establish appropriate boundaries and respond effectively to student behaviour to ensure a safe and inclusive environment.
• Support students in developing resilience, confidence, and independent decision-making skills.
Monitoring and Impact
• Conduct weekly 1:1 session with each student, focusing on personal growth, emotional wellbeing, and life skills such as budgeting, accurately logging all sessions in both internal and external CRM systems.
• Ensure all contact logs and essential paperwork are accurately updated and completed weekly.
• Contribute ideas to improve programme delivery and student engagement through innovative activities or support strategies.
• Use data insights to report progress to referral partners and funders.
Partnerships and Networks
• Build and maintain strong, positive relationships with all external partners and networks.
• Engage with external partners to build the relationships needed to receive referrals for our target audience and meet with each student prior to starting the programme to ensure a smooth induction.
• Liaise with relevant networks and attend meetings with funders or partner organisations that support the students' development.
• Seek out new partnership opportunities to enable The Clink's youth programs to grow and develop.
Employer and Further Education Connections
• Establish relationships with a variety of employers and further education providers to support work placements and future career opportunities.
• Assist students in creating structured CVs and preparing for interviews, including attending interviews if required.
Safeguarding
• To prioritise child protection and safeguarding of beneficiaries.
• Report and log all safeguarding concerns to the Designated Safeguarding Lead promptly, following charity policies.
General
• Travel between different sites when necessary, including locations such as our second site in Guildford, Surrey. Able to accompany our young people on trips, visits, or work placements, always maintaining safety and professional standards.
• Attend all training sessions and supervision meetings provided by senior management.
• Work collaboratively with staff across The Clink to achieve the best outcomes for young people and maintain healthy, professional working relationships.
• Support the planning and delivery of special events, career fairs, or community engagement projects.
DESIRABLE SKILLS, KNOWLEDGE AND EXPERIENCE
• Holds an enhanced DBS check suitable for working with both children and adults, ensuring full compliance with safeguarding and legal requirements.
• Experience of working with young people aged 16-25, with an understanding of their developmental stages, personal challenges, and individual needs.
• Possesses a relevant youth work qualification or equivalent, demonstrating a commitment to professional standards and best practice in supporting young people.
• Experience of working in prisons, youth offender institutions, or the criminal justice
system, including having lived experience, and the ability to use this knowledge to positively guide young people.
• Experience of supporting young people involved in gangs, at risk of exploitation, or affected by county lines, with the ability to identify risks and implement interventions to reduce harm.
• Experience of networking and building strong professional relationships with employers, apprenticeship services, and external partners to support education, training, and work placement opportunities.
• Experience of referring young people to specialist services and working collaboratively within a multi-agency framework to provide holistic support and guidance.
• Knowledge and understanding of safeguarding issues and the PREVENT Duty, with the ability to assess risks, consult with line managers, and log appropriately in line with organisational protocols.
• Ability to maintain a safe, structured environment with clear boundaries while responding appropriately to behaviours and supporting young people to make positive choices.
• Ability to identify risk factors for criminal exploitation or grooming, help young people recognise warning signs, and implement strategies to reduce their vulnerability.
• Strong numeracy skills, sufficient to assist young people with budgeting, calculating benefit entitlements, understanding rent arrears, and managing finances.
• IT literate, able to maintain accurate records, logs, and assessments on internal and external systems while ensuring data is up to date and securely stored.
PERSONAL QUALITIES
• Strong communication and interpersonal skills
• Able to build trust, motivate, and advise a diverse group of young people while maintaining professional relationships.
• Able to adopt a supportive, confident, and motivating approach, inspiring young people, building their self-esteem, and promoting positive personal development.
• Demonstrate empathy, patience, and understanding of the diverse challenges young people may face, including personal, social, and emotional issues.
• Demonstrate resilience and adaptability, able to respond to changing circumstances and manage stress effectively while maintaining a positive approach.
• Highly organised and proactive, able to manage multiple tasks and competing priorities efficiently without compromising the quality of support.
• Committed to teamwork and collaboration, working effectively with colleagues, external partners, and multi-agency teams to achieve the best outcomes for young people.
• Willingness to engage in continuous training, professional development, and reflective practice to enhance knowledge, skills, and performance.
REPORTING LINES MANAGEMENT EXPECTATIONS
You will report directly to the Support Lead for London and the SE, the Executive Leadership Team, but also work closely with any external networks such as the local authority and related Clink project leads in the community.
GENERAL CLINK CHARITY INFORMATION
All staff are expected to:
• Comply with all current legislation
• Comply with all prison operational policies
• Comply with The Clink Staff Handbook
• Undertake such other duties within the scope of the post as may be requested by your manager
Special Requirements:
• Must have an enhanced DBS for children & adults
• A driving licence is preferred because of travel between sites — but not essential.
Company Benefits:
• 28 days holiday plus bank holidays
• Company pension scheme
• Free meals on duty when based in a restaurant or at Herne Hill site.
HOW TO APPLY
If you would like to apply for this post, please send your CV and a supporting statement (maximum 2 sides of A4).
In your supporting statement you should ensure that you try to address the desirable criteria set out in the person specification for the role. Make sure you give evidence which shows how you meet the criteria, not just telling us that you did it.
Interviews will be arranged on a rolling basis for this role, so early applications are encouraged. The deadline for applications is Friday 27th March.
We do not send individual acknowledgment of applications due to the high volume we receive, and we will only contact candidates who are shortlisted for an interview. If you do not hear from us within two weeks of the closing date, your application has not been successful on this occasion.
If you would like an informal chat about this role, we can offer a call with a member of The Clink Team. Even if you feel you do not meet some of the criteria listed above, we would still welcome applications from passionate candidates who are keen to make a difference.
Appointment process
Applicants who have demonstrated that they meet the desirable criteria set out in the person specification will be contacted and interviews arranged on a rolling basis.
Interview
If you are shortlisted for interview, you will be invited to a selection process. A panel of two or more, including the recruiting manager conducts all interviews. If there are any special arrangements associated with the selection process e.g. tests or presentations, you will be informed accordingly.
Interview outcome
If you are invited to attend an interview, you will be informed either verbally or in writing of the outcome. The successful candidate will have the decision confirmed in writing as an offer of employment. Unsuccessful candidates will be offered the opportunity for feedback.
References
If you are successful in your application, you are asked to provide us with the details of two referees. We only contact referees with your permission after an offer of employment has been made.
All offers of employment are conditional upon the receipt of references that are satisfactory to The Clink Charity, verification of right to work in the UK and where applicable, verification of qualifications and Disclosure and Barring Service (where required).
Personal information
The personal information that you have supplied will only be used for recruitment and selection purposes. You should refer to the Privacy Notice on our website, which sets out how The Clink Charity will deal with the personal and sensitive data you have provided in your application form and supporting information.
EDI
We welcome all applicants and are keen to enhance our team to reflect the diversity of the UK and the communities we serve. We would like to encourage applications from disabled people, those from LGBTQIA+ and Black, Asian and Minority Ethnic backgrounds and those experiencing other forms of marginalisation, as they are underrepresented at this level. In addition, as this role works directly with people in prison and those at risk of offending, those with lived experience are encouraged to apply.
Accessible recruitment
The Clink Charity is committed to making our recruitment process and workplace accessible to all. If you are an applicant with a disability and/or have any specific needs or adjustments that you would like us to consider, at application, interview, or appointment stage, please make us aware in your application.
Please ensure you apply with a supporting statement/cover letter explaining your reasons for applying in line with the role requirements and values of the charity.
Part-Time Young People Support Worker
We promise you that no day will be the same, and you will get so much out of working with our residents as you ensure that they are well-cared for, and empowered to make progress in their recovery.
Location: London, Islington
Salary: £18,021.79 per annum, (Pro-rata), FTE - £27,636
Closing Date: 16 March, 2026
Employment Type: Permanent
Hours per week: 15
About the Role
Make a meaningful impact every weekend by supporting young people to build the confidence, skills and resilience they need for independent living. In this 8‑placement supported accommodation service, you’ll deliver focused, strengths‑based support, complete SMART outcome‑driven plans, and lead risk and needs assessments—helping clients progress with purpose while maintaining a safe and positive environment.
As Young People Support Worker (part time), you’ll run one‑to‑one and group sessions, support new residents to settle in, and work collaboratively with statutory partners to provide joined‑up, personalised support. With creativity, empathy and strong safeguarding awareness, you’ll motivate clients to engage in education, training, employment and community activities, all under Depaul’s assets‑based, psychologically informed approach.
Please note that this job opportunity is offered as a part-time (15 hours a week), permanent role.
In this role, you will:
• Deliver strengths‑based, outcome‑focused support that builds young people’s skills, confidence and independence.
• Complete risk/needs assessments and create concise SMART support plans.
• Run focused 1:1 and group sessions that boost resilience and engagement in EET/volunteering.
• Maintain a safe, positive accommodation environment with strong safeguarding practice.
• Support move‑ins, tenancy sustainment and day‑to‑day wellbeing in the service.
• Work collaboratively with statutory partners and contribute to rota, H&S and team duties.
About You
You believe in people — their strengths, their rights and their potential. You bring empathy, energy and a solution‑focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast‑moving environment. You’re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role.
What You’ll Receive
• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Caseworker - Sexual Violence
Location: Aylesbury (Hybrid)
Hours: 37.5 hours a week (5 days)
Salary: £28,000 – £30,000 (FTE) per annum
Contract: Permanent
Hope After Harm is an established, registered charity, delivering a range of support services to those who are vulnerable or at risk of exclusion. We want to see a society where everyone feels safe and can thrive, regardless of who they are and where they come from. We enable adults and young people in their journey to recover from harm and trauma. Through support, advocacy and education we empower people to rebuild their lives and reclaim their future, and we inspire others to do the same, creating safer, more inclusive communities.
Role Description
To provide holistic support to anyone who has experienced sexual violence and to identify and engage with these individuals on a one-to-one basis, enabling them to access services and make positive, empowering choices.
Responsibilities:
- To provide support to service users who have experienced sexual violence.
- To provide support to the facilitation of group work within the service.
- To provide group work interventions on a 1-2-1 basis where the service user is unable to access groups.
- To lead on providing service users information sessions and informal group activities / events.
- To independently manage a small caseload of adult client cases, providing practical and emotional support.
- To conduct risk assessments, do case management and safety planning in partnership with other key agencies.
- To advocate in a range of settings on behalf of the service user and working towards them being their own best advocate.
- To help service users to make informed choices about their future options.
Skills, Knowledge and Abilities
Essential:
- Experience of direct support work with victims or other vulnerable people including providing emotional and practical support.
- Excellent Caseworker with good assessment, motivational and empowerment skills.
- Organising, prioritising, risk management and problem-solving skills.
- Experience of working cooperatively and effectively in a team.
- Willingness to be able to work flexible hours when necessary and be part of an on-call rota.
- Excellent communication and interpersonal skills including presentation skills.
- PC literate (Word, Excel, PowerPoint, Outlook).
- Compassionate towards the individuals the service supports.
- A driving licence and own transport.
- Sensitivity to cultural differences and the ability to work in diverse settings and with people with diverse needs.
- Good knowledge of a full range of civil, criminal and practical options available to service users.
- Good knowledge of restorative interventions or ability to learn them and make use of them with appropriate service users.
- Knowledge and skills to operate within a trauma informed approach.
- Ability to provide non-judgemental, non-directive and confidential support to service users in crisis.
- A clear understanding of the gendered nature of some crime types, and a clear understanding of how different crime types disproportionately affect different groups of people.
- A commitment to working within an equality and diversity framework and an awareness of barriers to accessing support.
Desirable:
- Ability to determine strategies, outcomes and opportunities to develop the role.
- Experience and knowledge of exploitation and modern-day slavery, sexual violence and other complex issues.
- Experience of working with groups with multiple complex needs.
- Mental Health Awareness including the impact on an individual and the services available.
- Have an ISVA qualification or be prepared to undertake training.
- Knowledge of domestic abuse – at least level 2 DASH training.
- Awareness of differing counselling approaches.
For this role you will also need:
- The ability to travel within Thames Valley and occasionally the surrounding areas.
- To be free from any criminal conviction which would conflict with the responsibilities of the post. You will be required to have a DBS Enhanced disclosure or a portable DBS.
- To be able to deal with all information on a confidential basis and understand data protection requirements.
- A driving licence and your own vehicle.
- To have Citizenship of the UK or have entitlement to work in the UK.
Thames Valley Partnership trading as Hope After Harm is an equal opportunities employer. The aim of our policy is to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital status, sexual orientation, gender reassignment, age or disability. We do not disbar applicants with criminal convictions and are mindful of the requirements of the Rehabilitation of Offenders Act, 1974.
About us
Join our team at the MPS Society, one of the leading rare genetic disease charities in the UK aiming to transform the lives of individuals and their families affected by MPS, Fabry and other related lysosomal diseases. This is a rare opportunity to join our Support & Communities teams who provide direct support, practical guidance and other patient focused activities to over 1500 members and their families, UK-wide.
Our Support Team raise awareness both within the MPS community and external agencies, offering information, advice, support, and advocacy in a range of areas including clinical management, health and social care, housing, education, transition, independent living, palliative care, and bereavement.
Ideal candidate
As a Senior Support Officer, you will primarily be responsible for raising awareness and providing a high-quality support and advocacy service to our members and their families. You will be a relationship builder who cares about the community we serve and ensures that the individual (or family) remains at the centre of support. You will have experience in multi-agency working and an in-depth understanding of the needs of those with disabilities, their families and carers. Demonstrable experience and knowledge of health and social care, education and relevant assessment processes are essential.
As deputy safeguarding lead officer for both shildren and vulnerable adults you will take the lead in the absence of the safeguarding leads and be confident sharing your knowledge with new recruits through mentoring.
You will have excellent written and oral communication skills, with the ability to uphold best practice, challenge poor policy and inappropriate decisions. Excellent IT skills and the ability to plan, prioritise and deliver to tight timescales are essential. You will be self-motivated and highly organised, juggling many strands of work.
As part of a small, dedicated team, you will have a positive attitude and a willingness to work collaboratively with your colleagues and external parties to raise awareness, advocate for our membership, as well as supporting the delivery and development of services for the MPS Society community.
Whilst a relevant qualification within health & social care, education or a related field is desirable, other knowledge and work experiences may be equally as valuable in this role. Prior knowledge of MPS and related conditions is not required however a special interest in neurology and working with individuals with neurological disabilities is advantageous. In-depth support and training to develop expertise in MPS and related conditions, and the needs of those affected by these progressive, life-limiting conditions will be provided.
What we can offer you
Join us and you will be working for a caring charity offering:
- A competitive salary
- Generous annual leave of 25 days plus bank holidays (pro-rata for part time hours)
- Extra leave between Christmas and the New Year
- Pension
- Life assurance (subject to the conditions of the scheme)
- Employee assistance programme offering support 24/7
Further information
The successful candidate must be eligible to work in the UK.
This is a full-time role (35 hrs per week) however part time hours, with a minimum of 28 hrs per week may be agreed for the right candidate. Salary will be pro-rata for part-time.
The main duties, responsibilities and essential requirements of this role can be viewed on the attached job description.
This is an essential car user post. The applicant must hold a current UK driver’s licence, with no more than 6 points, have access to a car and be able and willing to drive UK wide as required.
This role is offered on a hybrid basis with a minimum of 2 days in our Amersham office each week. As part of the role, UK wide travel is necessary. This may on occasion include early morning and/or evening working and sometimes overnight stays. You may also occasionally be required to attend evening or weekend conferences and events. We have policies in place to ensure that any unsociable hours worked are fairly compensated.
We encourage candidates to visit the MPS Society website to learn more about us and the community we serve. Alternatively, if you would like an informal chat about the role or the work of the MPS Society, please contact Bethanie Pentecost.
Disclosure & Barring Service (DBS)
The MPS Society is a charity that provides a range of care, support and activities for children and adults at risk throughout the UK. This is provided through our dedicated support and advocacy service, telephone helpline, clinical research, online activities and forums, annual events, patient expert meetings, focus groups and conferences. MPS staff, trustees and volunteers may be asked to be involved in the delivery of its regulated services and activities.
This post is exempt under the Rehabilitation of Offenders Act 1974. Due to the sensitive nature of the duties undertaking, the post holder will be expected to undertake a DBS check as part of the recruitment process and for this to be reviewed on a regular basis.
Next steps:
Applications: Please provide your CV and a supporting statement (maximum 750 words) outlining your understanding of how rare, complex and progressive conditions such as Mucopolysaccharidoses (MPS), including their neurological impacts, can affect individuals and families across the life course. In your response, please describe the experience, skills and approaches you have developed that would support you to carry out the Senior Support Officer role, including (where relevant) supporting people with complex needs, working across health, education and social care systems, and providing advice, advocacy or casework support.
Kindly note, applications received without a supporting statement will not be considered.
Closing Date: Whilst we have an initial closing date of 20th March, we reserve the right to close this vacancy early if we receive enough suitable applications to take forward to interview and assessment.
1st interviews: Initial virtual interviews will be held end March/early April.
2nd interviews: Final face-to-face interviews and assessments will be held on 16th & 17th April at MPS House, Amersham.
To transform lives through specialist knowledge, support and advocacy, and research.
The client requests no contact from agencies or media sales.


