Independent social worker jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Loughborough, England (Travel required to all Baca Services locations)
Contract Type: Permanent
Salary: £24,754 - £28,454 per annum FTE
Working Hours: 37.5 hrs per week (including evening and weekend hours on a rota)
Start date: January 2026
About Us:
Baca is dedicated to providing support and care to 16 to 18 year old unaccompanied asylum seeking children who are newly arrived in the country, helping them rebuild their strength, dignity, and hope for the future. We work closely with social workers and representatives from other agencies to benefit the young people in our care.
Role Overview:
As a Support Worker, you will be a key worker for several young people in Baca's care, providing high-quality holistic and therapeutic support for their transition to adulthood. You will deliver services in line with Baca’s Theory of Change, ensuring the highest quality outcomes in physical and emotional wellbeing, education, employment, training, social engagement, and personal safety.
Key Responsibilities:
- Provide high-quality support and care to young people, ensuring their holistic development.
- Work proactively to safeguard young people and resolve any issues that arise.
- Be a role model, offering care and compassion without discrimination.
- Support young people in developing essential life skills and preparing for independent living.
- Engage young people in education, vocational training, and hobbies.
- Foster positive relationships within the community and support social engagement.
- Plan and participate in day trips and annual residential weeks.
- Develop partnerships with social workers, solicitors, teachers, volunteers, and other partners.
- Maintain excellent communication and keep accurate records.
Requirements:
- Alignment with Baca’s values and mission.
- Ability to respond to change and work as part of a diverse team.
- Self-motivated, proactive, and able to take initiative.
- Knowledge of safeguarding practices and issues faced by unaccompanied young people.
- Relevant training or willingness to complete essential training within the first year.
- Experience working with young people, especially in cross-cultural settings.
- Excellent communication, organizational, and ICT skills.
- Driving licence and access to a car.
- Enhanced DBS check required.
Personal Attributes:
- Approachable, reliable, and a strong team worker.
- Supportive, responsible, and personable.
- Flexible and able to work occasional evenings and weekends.
Holidays and benefits:
- 33 days’ holiday a year (pro rata for part-time staff) including bank holidays.
- Pension scheme
- Health & Wellbeing programme
- Free parking
- Casual dress
How to Apply:
If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.
Please note: You must have the right to work in the UK for this role as Baca is not on the Home Office list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role supports the Newham Together Café in delivering out-of-hours support to adults experiencing or approaching a mental health crisis. You will provide short-term, person-centred support through 1:1 sessions, safety and recovery planning, and wellbeing activities, and by signposting to local services.
You will help create a safe space that promotes wellbeing, reduces isolation, and prevents escalation to emergency or statutory mental health services. The role also involves maintaining accurate records, building relationships with community partners, and contributing to the ongoing development of the service.
What you’ll do
- Provide emotional support, crisis de-escalation and wellbeing interventions to clients.
- Create a welcoming, calm, and warm environment for clients.
- Empowering clients to engage effectively in their liaisons with professionals within the community mental health teams, social work teams, housing providers, health professionals, Job Centre Plus, etc., through personalised signposting and referrals
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person-centred plans.
- Work flexibly and proactively as part of a team to ensure service coverage and that contractual obligations are met.
- Develop co-produced group interventions, peer support networks, and other community-based approaches to empowering clients to achieve their goals and aspirations and to encourage clients to access these opportunities.
- Actively monitor the health, wellbeing, safety, and security of the service and its clients, ensuring all concerns are followed up promptly and in line with procedures.
Please check the job pack for more information.
We're looking for a kind, empathetic and resilient Support worker to join our Homelessness and complex needs Service in Kensington & Chelsea.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Support Workers will devise person centred support plans with customers to help them develop the life skills they require to meet their needs and goals. This will include sign posting them to the local drug and alcohol services to address substance misuse issues. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
Staff are expected to work 8 hours daily on a shift rota basis. This will include weekend working. Shifts are 7.30am to 3.30pm and 2.00pm to 10pm.
The fixed term contract is for 6 months.
What you'll do:
* If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer.
* Support customers to maintain their tenancies.
* Support to budget and prevent rent arrears.
* Assess their practical and emotional needs to incorporate in their support plan.
* To develop support plans and risk management plans.
* Carry out weekly health and safety checks.
* Carry out security duties / welfare checks to ensure the safety of the customers and premises
* Monitor the CCTV throughout the shift
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
* NVQ Level 2 or equivalent or experience within charity/social care sector
Desirable:
* Relevant specialism experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please full Job description on our website
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
The Head of Operations holds responsibility for our day-to-day delivery, strategic development of our services, and operational team leadership. As our new Head of Operations you will:
- sit on the PiP Senior Management Team and lead our team of circa twenty delivery staff.
- ensure continuous operational improvement, working with SMT to develop our service and systems, through new projects or ways of working, and champion a learner-led approach to everything we do.
- champion PiP meeting our regulatory and reporting requirements, manage key relationships including with local authorities, and hold budget responsibility across our service.
Who We Are
PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.
Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.
What You’ll Need
- Significant experience of working with people with learning disabilities, or a similar vulnerable client group, including knowledge of Safeguarding of Vulnerable Adults (SOVA) processes.
- Significant experience of leading and managing a staff team.
- Strong understanding of and commitment to a person-centred approach to working with people with learning disabilities, including planning, progress monitoring and review.
- Experience of liaising with a wide network of agencies and sector professionals in support of student needs.
- Knowledge of national and local legislation and policy affecting people with learning disabilities, including personal budgets. Alongside knowledge of key legislation and processes including on Health & Safety and Risk Skills and abilities
- Able to communicate effectively, both verbally and in writing, including the ability to maintain accurate records and produce reports for a variety of internal and external audiences.
- Able to take a lead role in the implementation of major tasks, including contributing to the delivery of key performance management targets and making organisational and systems improvements.
- Able to manage and complete projects successfully, including delegating tasks and monitoring and evaluating progress against outcomes.
- Able to establish, develop and maintain constructive and professional relationships with a wide variety of professionals and carers both internally and externally.
- Able to liaise and work closely with student families, carers and other stakeholders in planning, implementing and monitoring support.
- Able to take a flexible approach to work, including flexible and out of hours working in response to service needs and developments.
- Willing and able to participate actively in a variety of fundraising events and activities, including some evening and weekend events.
What We Offer:
- You'll get 25 days holidays + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
- An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
- We offer a travel subsidy of up to £7.50 per day to help with the commuting costs.
- We provide a 4% pension contribution
- Free Employee Assistance programme 24/7 with access to counselling
- We offer regular team meals and socials - generally during work hours and they are optional.
- We offer a cycle-to-work scheme and as we're a charity you'll get access to savings like charityworkerdiscounts
Our Mission
PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.
Our commitments
PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities.
PiP keeps all personal information confidential and in line with current data protection legislation and GDPR.
Closing Date: December 5th 2025
We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.
Contract Type: Permanent
Hours: Full time (40hrs)
Salary: £12.21ph
Are you looking for a rewarding career where you can really make a difference to individuals’ lives?
As a support worker not only will you change people’s lives by doing something you enjoy. You will learn about yourself as an individual and gain some of the best life experiences.
What will you be doing?
As a support worker no two days are the same, and every day is different. Your role will consist of a variety of tasks as well as delivering person-centered support and promoting individuals’ independence. Some tasks involved in the role will include:
• Accessing the local community – Supporting with shopping, going out for lunch or even a day out at the theme park!
• Daily living support – Assisting with meal preparations, helping around the home such as vacuuming and washing clothes.
• Companionship – Sharing conversations and spending time together.
• Personal Care – Cleaning, showering and assisting with medication.
• Running errands – Assisting with tasks such as food shopping or picking up prescriptions.
• Supporting someone to achieve their goals in life.
Hours: Full time (40hrs) - Fully flexible between 7am-10pm including weekends.
Main Responsibilities
• To work with your staff team and others in the development of support, assisting people we support with plans which accurately reflect their own needs, strengths and wishes.
• Maintain effective knowledge of all company procedures and policies, help develop the company and its policies to provide outstanding support to every person we support.
• To ensure that all statutory requirements are adhered to familiarise yourself with local commissioning and main contracts under which we provide support (SIS).
• Actively assisting in the prevention of accidents to people we support, staff teams and others
• Promote housing cleanliness and maintenance to a sociably acceptable standard including maintaining up-to-date Health and Safety and risk assessments.
• Supporting people to maintain accommodation and grounds, recognise self-neglect and report any concerns.
• Recognising poor or bad practise and reporting at all times anything which concerns you.
• Promoting and adhering to all aspects of Health & Safety at work, making sure you report all and any issues that may be a risk to you or others.
• Maintain professional boundaries at all times.
Qualifications
• NVQ Level 2 in Social Care or equivalent or willing to work towards the qualification
• Minimum 2 years’ experience in the care sector is essential.
• Experience working in a supported living setting with individuals with autism and learning disabilities.
• We’re all about working smarter and are paper free! so you’ll need your own smartphone to stay on top of care plans, log notes and view rota’s.
Employee Benefits
We provide all of our staff with an excellent training programme which includes online training courses, short courses as well as nationally recognised qualifications.
We also have a fantastic range of benefits for our staff which include:
• Quarterly employee recognition awards with the chance to win a £150 gift card of your choice.
• Fully funded qualifications to support you in your role and with career progression.
• Enhanced rates of pay over the Christmas period for support shifts.
• Your wellbeing matters to us! Our Employee Assistance Programme gives you 24/7 access to tools like health plans, mindful resources and free counselling to support your mental and physical wellbeing.
PCAS Kent is an Equal Opportunities employer, and we are committed to safeguarding and protecting the welfare of our service users. Therefore, this post is subject to appropriate references and an enhanced DBS check with the Disclosure and Barring Service.
Please note we are unable to offer sponsorship.
You may also have experience in the following: Support Worker, Social Care Worker, Support Assistant, Care Assistant, Learning Disability Support Worker, Autism Support Worker, Supported Living Support Worker, Community Support Worker, Residential Support Worker, Mental Health Support Worker, Health & Social Care Worker, Personal Care Assistant (PCA), Complex Needs Support Worker, Independent Living Support Worker, Care and Support Worker
REF-225 290
Floating Support Worker (Outreach)
We are seeking a motivated individual to provide flexible, person centred support to young people preparing for independent living.
Position Floating Support Worker (Outreach)
Salary £24,136 per year plus benefits
Location Cheshire West and Chester, community based with work from local bases
Hours Full time, 37.5 hours per week including some evenings and weekends
Contract Permanent
Closing date 19th December 2025
About the Role
This is a hands on outreach role supporting young people with care experience as they transition into independent living. You will hold a caseload and work with each young person to build confidence, develop life skills and move towards their personal goals.
Key responsibilities include:
· Completing assessments to identify strengths, needs and goals
· Creating tailored, strengths based support plans
· Working with young people aged 15 and over in their homes and in the community
· Providing practical support with daily living skills, budgeting and managing a tenancy
· Supporting access to education, training, employment or volunteering
· Helping young people apply for benefits and complete forms
· Linking with health, mental health, drug and alcohol and specialist services
· Building positive relationships with housing providers, social workers and partner agencies
· Maintaining accurate records and providing updates at multi agency meetings
· Using a trauma informed approach in all areas of work
· Offering flexible support that fits around young people’s routines, including some evening and weekend work
About You
You will thrive in a role where every day is different and you can make a real impact. You will bring:
· Experience supporting young people with challenges such as mental health needs, substance misuse, offending behaviour or unstable accommodation
· Knowledge of safeguarding and professional boundaries
· Understanding of independent living skills and the steps involved in maintaining a tenancy
· Ability to work independently while contributing positively to a wider team
· Confidence working with external agencies in a multi-disciplinary environment
· Strong organisation and IT skills for case recording and reporting
· A commitment to equality, diversity and inclusive practice
· Access to your own transport and the ability to travel across the area as required
About the Organisation
The employer delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Contract Type: Permanent
Hours: Full time - Fully flexible between 7am-10pm including weekends.
Salary: £12.21ph
Are you looking for a rewarding career where you can really make a difference to individuals’ lives?
We are currently looking for support workers to work in the Minster on Sea area on the Isle of Sheppey.
As a support worker not only will you change people’s lives by doing something you enjoy. You will learn about yourself as an individual and gain some of the best life experiences.
What will you be doing?
As a support worker no two days are the same, and every day is different. Your role will consist of a variety of tasks as well as delivering person-centered support and promoting individuals’ independence. Some tasks involved in the role will include:
• Accessing the local community – accompanying them to go shopping, pop out for lunch or even a day out at the theme park!
• Daily living support – Assist with meal preparations, helping around the home such as vacuuming and washing clothes.
• Companionship – Sharing conversations and spending time together.
• Personal Care – Cleaning, showering and assisting with medication.
• Running errands – Assisting with tasks such as food shopping or picking up prescriptions.
• Supporting someone to achieve their goals in life.
Hours: Full time - Fully flexible between 7am-10pm including weekends.
Main Responsibilities
• To work with your staff team and others in the development of support, assisting people we support with plans which accurately reflect their own needs, strengths and wishes.
• To adhere to and remain familiar with all contents of the Company’s Policies and procedures, obtaining further information when required.
• Maintain effective knowledge of all company procedures and policies, help develop the company and its policies to provide outstanding support to every person we support.
• To ensure that all statutory requirements are adhered to, familiarise yourself with local commissioning and main contracts under which we provide support (SIS).
• Actively assisting in the prevention of accidents to people we support, staff teams and others.
• To deal promptly and effectively with all complaints and grievances as per company guidelines.
• To support and develop the successful operations of quality control and administration systems.
• To positively support the use of innovative technology, bring forward ideas for improvement and development.
• Receive supervision/appraisals and identify your own personal training needs. Attending training days.
• To be involved in the development/training of staff where necessary, supporting any new inductions act as a mentor to new staff promoting the culture and ethos of the company.
• Promote housing cleanliness and maintenance to a sociably acceptable standard including maintaining up-to-date Health and Safety and risk assessments.
• Supporting people to maintain accommodation and grounds, recognise self-neglect and report any concerns.
• Recognising poor or bad practise and reporting at all times anything which concerns you.
• Promoting and adhering to all aspects of Health & Safety at work, making sure you report all and any issues that may be a risk to you or others.
• Positively represent the company values, culture and ethos at all times, represent our reputation and professionalism.
• Maintain professional boundaries at all times.
• Ask questions.
Qualifications
• We are looking for kind, caring individuals that are passionate about making a difference in people’s lives.
• PBS trained (Preferred)
• We’re all about working smarter and are paper free!, so you’ll need your own smartphone to stay on top of care plans, log notes and view rota’s.
• Drivers are preferred due to the location of the houses.
• Previous experience in the care sector is essential.
Employee Benefits
We provide all of our staff with an excellent training programme which includes online training courses, short courses as well as nationally recognised qualifications.
We also have a fantastic range of benefits for our staff which include:
• Quarterly employee recognition awards with the chance to win a £150 gift card of your choice.
• Fully funded qualifications to support you in your role and with career progression.
• Enhanced rates of pay over the Christmas period for support shifts.
• Your wellbeing matters to us! Our Employee Assistance Programme gives you 24/7 access to tools like health plans, mindful resources and free counselling to support your mental and physical wellbeing.
PCAS Kent is an Equal Opportunities employer, and we are committed to safeguarding and protecting the welfare of our service users. Therefore, this post is subject to appropriate references and an enhanced DBS check with the Disclosure and Barring Service.
Please note we are unable to offer sponsorship.
You may also have experience in the following: Support Worker, Care Assistant, Healthcare Support Worker
Community Support Worker, Social Care Worker, Domiciliary Care Worker, Residential Support Worker, Learning Disabilities Support Worker, Mental Health Support Worker, Personal Care Assistant (PCA), Support Practitioner, Care and Support Assistant, Outreach Support Worker, Independent Living Support Worker, Care Worker
REF-225 291
Young People Support Worker
We are seeking a committed and proactive Support Worker to help young people build independence and move positively into their futures.
Position Young People Support Worker
Salary £24,136 per year plus benefits
Location Chester or Winsford, working onsite and in the community
Hours Full time, 37.5 hours per week on a flexible rota including evenings, weekends and sleep ins (additional payments apply)
Contract Permanent
Closing date 19 December 2025
About the Role
You will work as part of a supportive team delivering assessment, guidance and move on support to young people aged 16 to 18 who are leaving care. The aim is to help every young person develop resilience, confidence and the skills needed to manage a safe and successful transition into independent living.
Key responsibilities include:
· Carrying a caseload and acting as the named key worker for each young person
· Completing detailed risk assessments and support plans using an asset based approach
· Supporting young people with daily living skills, budgeting, tenancy sustainment and wellbeing
· Providing one to one and group sessions within accommodation settings and the community
· Working in partnership with local statutory teams and external agencies
· Advocating for young people and encouraging their involvement in decisions affecting them
· Helping young people access education, training, employment or volunteering
· Participating in a 24 hour rota which includes some lone working and sleep ins
· Ensuring accommodation is safe, welcoming and maintained to a good standard
· Keeping accurate records and contributing to regular team meetings and supervision
· Supporting the induction of new residents and helping them settle into their accommodation
· Encouraging engagement in activities, community opportunities and development programmes
About You
You will be someone who is patient, confident and genuinely passionate about supporting young people. You will bring:
· Experience working with young people, care leavers or other vulnerable groups
· Understanding of safeguarding processes for children and adults
· Experience of risk assessment, support planning and caseload management
· Ability to work both independently and as part of a team within a rota based service
· Strong communication, organisational and IT skills
· Confidence working in partnership with multi agency teams
· Ability to maintain professional boundaries at all times
· A commitment to equality, diversity and safe working practices
· Willingness to reflect on your practice and actively develop your skills
About the Organisation
The organisation provides housing and support services for young people and adults at risk of homelessness. Their work focuses on prevention, resilience and empowerment, helping individuals build the skills needed to progress into safe, stable and independent lives. Services are grounded in trauma informed practice and a commitment to involving young people in shaping their own support.
Other roles you may have experience of could include; Progression Coach, Support Worker, Leaving Care Worker, Young Persons Key Worker, Residential Support Worker, Housing Support Worker, Tenancy Sustainment Worker, Outreach Worker. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We're looking for 3 kind, compassionate and resilient Support workers to join our Learning Disabilities service in Langley.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care.
What you'll do:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
What you'll bring:
Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector
Desirable:
- Experience in working with people with Learning Disabilities and Autism
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full job description on our website
We're looking for a kind, confident and compassionate Support Worker to join our Mental health Services in Slough.
£26,208.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
To enable vulnerable people with mental health needs to maximise independent living skills and opportunities for social inclusion as wells as manage their tenancies.
The working pattern is as is at follows:
Day support worker
Early shift 07:00 - 15:00
Late shift 13:30 - 21:30
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Support individuals to manage their prescribed medication
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
? Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
? Approachable and open behaviour
? Prefers working as part of a group or team but is able to work independently
? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
? Has a practical and logical mind and is naturally well organised
? Flexible
? Takes the initiative to support colleagues if needed
What you'll bring:
Essential:
- NVQ Level 2/3 or equivalent or experience in the social care/charity sector
- Practical understanding of mental health conditions and how they impact the life of those affected by them
- Excellent communication skills including a good command of spoken and written English in both formal and informal contexts
- Demonstrable ability to build positive professional relationships
- Experience of working as part of a team
- Good command of MS Office, ability to use computer and learn new systems
Desirable:
- Experience working in mental health
- Experience working in supported living schemes
- Experience dealing with challenging behaviours
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Social Care Service in Ealing.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Oaklands & St Kilda's is made up of two newly refurbished six-bedroom homes, located close to each other in Ealing, West London. We work with up to 12 young people at a time, providing a safe, supportive, and welcoming environment. Many of the young people joining us are moving on from hospital, stepping down from more intensive placements, or transitioning from Child and Adolescent Mental Health Services to Adult services.
Our team delivers 24-hour trauma-informed and psychologically informed support. You'll play a key role in helping each young person shape their own support and service experience. Everyone receives a bespoke welcome pack and is encouraged to personalise their living space, helping them feel at home from day one.
We place a strong emphasis on participation and co-production. Young people are encouraged to make decisions about their care, engage in partnership meetings, and take part in activities that build skills and confidence - whether that's cooking, budgeting, managing medication, or accessing education and work opportunities.
As a Support Worker, you'll provide direct, day-to-day support to young people, helping them develop essential life skills, manage their mental health, and build independence. You'll assist with practical tasks such as meal preparation, budgeting, attending appointments, and maintaining a healthy routine. You will encourage participation in social, vocational and community activities, and help young people feel comfortable and confident in their environment.
The Support Worker role involves early shifts (7:30 - 15:30/8:00 - 16:00) and late shifts (14:00 - 22:00) throughout the week, including some weekends each month.
What you'll bring:
Essential:
Up to NVQ Level 2/3 or equivalent, or experience supporting young people or individuals experiencing mental health challenges.
Desirable:
Experience working in complex mental health environments, supported accommodation, or similar settings.
Understanding of trauma-informed and psychologically informed approaches.
Experience supporting people to develop independent living skills.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £30,784 per annum
Permanent contract
40 Hours per week, shift work including weekends and bank holidays
Location: North Kensington (W10)
We have presently a fantastic opportunity to join one of our 16+ Homes, located in North Kensington , and make a difference to our Young People’s lives.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people and we are proud of our history for providing fostering, children's homes and a range of innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
St Christopher’s Academy
At St Christopher's we can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website to watch our short video to gain an insight into our working life here at St Christopher’s .
We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.
About the Role
As Team Leader, you will assist the Manager in the running of a 16+ semi-independent supported accommodation service, supporting the delivery of high quality transition services for young people that promote their independence and increase their life skills.
We have an enthusiastic team including Support Workers, Waking Night Staff and Management who all have different interests which they bring to the service. If you’re ready for a challenge and think you have the skills to drive St Christopher’s forward we would love to hear from you!
Applicants should have
- At least two year’s relevant experience providing housing and/or support services to vulnerable individuals
- A good understanding of the regulatory framework relevant to the provision of housing services for young people
- Knowledge of the welfare benefits system in relation to young people.
- Ability to lead, motivate, supervise and support staff and be a positive role model.
- Ability to prioritise own workload and to work flexibly to meet deadlines or service requirements.
- Ability to use own initiative as well as be an active team member.
- Flexibility to occasionally work evening and weekend shifts and participating in the On-Call system.
In return we offer:
- Salary of £30,784 per annum.
- Competitive pay and reward structure offering salary progression based on performance.
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Cycle to work scheme.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification please visit our website. CV’s will not be accepted.
For more information or assistance during the application process, please contact us via our website.
We advise to apply as soon as possible as applications will be reviewed on a rolling basis.
Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.
All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
Please note this post has a minimum age restriction of 21 for roles working directly with children and young people in our residential and semi-independent Homes in line with the Equality Act ‘occupational requirement’.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



The client requests no contact from agencies or media sales.
37.5 hours per week / £27,770 per annum / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.
is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
provide supported accommodation for 35 young people at risk of homelessness across two sites.
Gareth Stacey House is one of our 24-hour supported housing services offering high and medium levels of housing-related support for young people aged 16-25 with 15 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. Situated in the centre of Hove, the service has strong links with and contributes to the local community. Each Support Worker holds a caseload of residents and meets with them weekly to build a support plan and help them achieve their goals.
We are looking for a Supported Housing Support Worker to join our Gareth Stacey House team. Main areas of responsibilities are:
Housing:
- Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living
- Promote a credit culture, encouraging young people to keep up to date with all payments for rent
- Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law
- Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team
Coaching and Engagement:
- Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives
- Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community
- Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries
- Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance)
General:
- Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
- Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations
- Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge:
- Experience relating to housing, support work, and/or working with young people at risk
- Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living
- Knowledge of statutory and voluntary resources available to young people with multiple and complex needs
- Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries
- Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists
Skills and Abilities:
- Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved
- Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary
- Ability to work autonomously, and use own initiative, as well as being part of a team
- Clear verbal and written communication skills, good IT, and keyboard skills
- Ability to de-escalate volatile situations and manage challenging behaviour appropriately
If you would like any further information or an informal discussion about this post, please contact or
Should you require any assistance with our application process, please email us at
TO APPLY: Scroll down the page to the application form. Please download the job profile (below), which includes the full role description and person specification.
We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
Our mission is to help children and young people have a fair chance to be who they want to be.

We're looking for a kind, empathetic and resilient Support worker to join our Learning disabilities Service in Tower Hamlets.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
As a Support Worker you will be expected to undertake duties and work as part of the staff team to support customers with daily support to achieve personal goals by using person centred approach.
What you'll do:
* Work proactively with the team to handle the service caseload and support an effective team approach to meeting each customer's identified needs.
* Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers. This includes working flexibly and being proactively in delivering, reviewing and arranging effective support for emerging needs and risks in order to prevent escalating concerns.
* Ensure Look Ahead Health and Safety policies and local protocols are always adhered to, to ensure the safety of the customers, colleagues, visitors, contractors and premises including responding to maintenance, fire and health and safety issues.
* The ability to follow Infection Control guidelines and use initiatives to manage it. For example, following a thorough cleaning rota and completing all relevant checks such as living standards checks.
* Deliver all aspects of support to enable customers to develop independent living skills as appropriate to the individual needs of the customer. This may include practical tasks, delivering personal care (if required), including but not limited to prompting and or supporting with personal hygiene, meal preparation, medication management and personal finances support as required.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
? Good values and interactive personality.
? Trustworthy, professional, able to work in partnership and willing to achieve outstanding outcomes.
? Capable of working as part of a group or team and able to use ow initiatives.
? Able and willing to listen to others and share own ideas and knowledge.
? Fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Essential:
? Has good values, professional and willing to learn to gain experience
? Demonstrable willingness and or experience of supporting adults with Learning Disabilities
Desirable:
? NVQ Level 3 in Health and Social Care or equivalent or willing to complete the qualification
? Other relevant professional memberships and/or specialist qualifications
? Local and or familiar with the borough
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for ful Job description
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for two Support Workers to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!
About the role
Based within the Personal Development team, this role is responsible for the service delivery of an effective, high-quality, person centred support service to residents with a range of multiple needs.
They will be the principal providers of support to residents in the Core service to build
hope, enable lasting change; supporting residents to instil independence and longterm sustainability, to ensure we mitigate as much as possible, a return to
homelessness.
The role will require shift work, including evenings and weekends
Salary: £28,712 - £32,240 annual salary
Contract: Permanent
Hours: 37.5 hours
Location: Canning Town, London
Other responsibilities include
- To be responsible to the Team Manager and Deputy Team Manager for the day-to-day delivery of the Core service.
- Take a positive, trauma-informed approach to working with residents with complex needs and challenging behaviour.
- Use motivational and asset based interviewing techniques to interview, assess and create support plans and risk assessments that address the needs of residents.
- Supporting residents from point of entry into the service, working with them to support social (re-integration), enabling them to lead meaningful and purposeful lives.
- Conduct regular reviews of support plans and risk assessments as required.
- Take a pro-active approach in multi-disciplinary support required for residents.
- Work within a Psychologically Informed Environment approach and strive to meet targets and deliver results.
- Ensure a high standard of customer service is upheld
- To attend team meetings and take part in service policy and planning.
- To participate in team meetings, team review days and other meetings as agreed with the Team Manager.
- To keep abreast of current housing legislation, welfare benefit legislations and other matters relevant to successful support and move on of residents.
- To respond and process all referrals made to the Core service and ensure those accessing the service meet the service eligibility criteria.
- To ensure all case work is properly recorded and all service offers and outcomes are entered clearly onto the case management system and to a high standard.
- To actively collect follow up information with regards to the outcome of reconnections and report
- To deal with the immediate support needs of the residents as appropriate.
- To assess resident safety and develop risk management strategies with the resident and other involved services.
- To ensure all service delivery policies and decisions made by the Team Manager or team are observed and followed through.
- To keep accurate records and statistics on referrals, service outputs and outcomes etc.
- To maintain a high standard of record keeping in the office and keep all financial and administrative systems including resident files in the office in an accurate and up-to-date manner in line with policy.
- To ensure the results of all assessments and all service offers are entered clearly and in a timely fashion onto the case management system.
- To liaise and collaborate effectively on a day-to-day basis with outside agencies including the police, social services and other statutory and voluntary agencies.
- To build and maintain good working relationships with colleagues.
- Ensure that all duties and services provided are in accordance with policies and procedures.
- To comply with individual responsibilities, in accordance with work role for health and safety in the workplace.
- To undertake such other duties within the competence of the post holder which may be required from time to time.
About you
Experience
- A demonstrable level of experience and understanding of the range of approaches appropriate to working with challenging behaviour including current drug /or alcohol use, antisocial behaviour, offending and substance misuse
- Experience of working with clients in a trauma-informed way with proven effectiveness
- Demonstrate an understanding of statutory compliances and standards such health and safety, equal opportunities, data protection, particularly within a residential setting.
- Demonstrate excellent customer service skills.
- Using motivational interview techniques to produce and approach referrals, needs and risk assessments and support planning in a SMART manner.
- Knowledge of Psychologically Informed Environments (PIE).
- Demonstrable experience within local authority, voluntary, independent, charity or social housing sector
- Successful track record of work with colleagues in order to achieve common goals
- Working across agencies and / or partnership arrangements
- Awareness of issues facing single people that experience homelessness or rough sleeping.
Skills & knowledge
- IT skills and particularly Microsoft Office packages
- Sound knowledge of working in casework management system (Salesforce/Inform/Pyramid).
- Excellent time management and administrative skills
- Sound knowledge in identifying and dealing with substance misuse issues
- Sound knowledge and understanding of the issues affecting supported housing and vulnerable adult groups
- Understanding of health and safety in a supported housing setting
Abilities
- Ability and demonstrable experience of being able to develop good working relationships and rapport with residents and stakeholders.
- Ability to motivate those with support needs to engage with meaningful activities
- Evidence of effective de-escalation techniques.
- Ability to interact and communicate effectively with a wide variety of people at all levels, maintaining professional boundaries
- Ability to interpret and communicate the meaning of legislation, policy, guidance, research and information on best practice
- Ability to work co-operatively to achieve goals
- Ability to set up and work according to schedules
Personal qualities
- Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility and to juggle a variety of tasks
- Ability to act on own initiative and effectively under own direction, as well as productively within a team
- Strong sense of responsibility and accountability
- Awareness of own training and support needs
Desirable Criteria
- Experience of using In-Form as a case management system.
- Qualifications relevant to supporting vulnerable adults
- Full current driving license
- Successful track record in developing services in response to changing needs and demands
About applying
When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.
At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
This post is subject to an Enhanced DBS check and a right to work in the UK.
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.