This is a time of significant investment for our individual giving programme with three posts currently being recruited across legacy and regular giving, with ambitions to grow income from both these streams. The Regular Giving Manager role is an exciting opportunity to be a part of a dynamic and innovative team and to take our programme to the next level, particularly in the digital space. 

Working to annual targets, you will report directly to the Deputy Director Engagement for our regular giving programme, including managing telephone appeals and direct mail, as well as email and digital giving platforms. In collaboration with other members of DARO and external consultants you will grow the programme, creating a sustainable, long-term income that can support critical educational and research fundraising projects, and the strategic priorities of the University.  

We are an ambitious and successful research-intensive University (one of the top 100 research-led universities globally) and have produced 10 Nobel Prize winners, including three who received their awards in 2016.  Academics here are tackling some of the world’s most pressing global challenges such as antibody testing and Covid-19, the impact of climate change on our woodlands and forests, issues caused by migration and displacement, the rise in youth mental health issues, and the prevention of needless maternal deaths in the developing world. Our students come from nearly 150 countries and our flagship outreach programmes mean that almost 25% of our student population come from disadvantaged backgrounds, one of the highest proportions in the UK. Philanthropy has always played an important role in shaping the University, most recently in 2015 when we closed the Circles of Influence Campaign, which raised £193 million, making it the largest HE fundraising campaign outside Oxbridge and London. Through the ‘Birmingham In Action’ campaign, philanthropy will continue to play a vital role in delivering projects to change lives locally, nationally, and internationally. 

Interviews are currently scheduled to take place week commencing 21st February.

We are committed to supporting hybrid working and look forward to receiving your application.

St Giles Hospice is looking for an experienced Corporate Fundraiser to join its busy fundraising team. The applicant will need to be a proactive individual with corporate fundraising and account management experience, joining St Giles at a hugely important time, following the launch of our three year care strategy and ahead of our 40th Anniversary celebrations in 2023. The Corporate Fundraiser will have the opportunity to further develop and implement a successful and profitable corporate fundraising and new business strategy that puts the donor at the centre of all we do.

With the intention of building new CSR relationships to provide growth in voluntary income and support, the post holder will be responsible for St Giles Hospice’s corporate and major donor portfolio. You will be able to engage and communicate with people at all levels both within the organisation and externally to provide the best donor management, supporter journey and to inform and inspire support. The post holder will ensure the longevity and retention of our existing corporate partnerships and demonstrate a proactive approach to securing new donors while ensuring that St Giles Hospice is the charity of choice for the communities in which we work.

With experience securing and managing new business and commercial business account management, the post holder will be an excellent communicator who understand the needs of our supporters and corporate community with the ability to tailor their care journey accordingly. You will also be a passionate advocate across the region for Hospice care with empathy towards the Hospice movement. An understanding of the services provided by St Giles is implicit, in line with our vision, purpose, values and behaviours.

Closing date: 2nd February 2022 at 11.30 pm

Are you a legacy fundraiser looking for the next step in your career? Or do you have transferable direct marketing experience gained within a charity or commercial industry? Then join Shelter as a Senior Legacy and In-Memory Executive and you could soon be playing a big part in our Income Generation directorate’s future fundraising plans.

About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

A key part of our Income Generation Directorate, Shelter’s Legacy & In Memory programme generated £9m in FY20, representing c.25% of our voluntary income. Legacy gifts are a vital source of unrestricted income and we’re targeting significant growth in legacy income over the next decade. As our exciting programme continues to grow and develop, this is a truly exciting time to join the award-winning team that delivers long-term support and income to the UK’s largest housing charity.

About the Role

Your challenge will be to contribute to the Legacy team’s agreed income targets/projections and maximise income opportunities by recruiting, retaining and developing individual donors. Day-to-day, we’ll rely on you to support the delivery of various key marketing activities, including our legacy digital activity, legacy acquisition and stewardship mailings, telemarketing campaigns and legacy events. You’ll also be responsible for writing creative and data briefs, collating feedback and results and managing fulfilment. Managing our partnerships with free will providers will be important too, as will project managing the delivery of our in memory programme. Strengthening internal networks and ensuring that the legacy message is integrated across the whole organisation, acting as the lead contact for legacy and in memory enquiries and providing administrative support for the Legacy team – all are aspects of this interesting, varied and vital role.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you
As well as a relevant track record to date, you’ll need a flexible approach to managing and prioritising a busy workload and multiple tasks to meet deadlines and prioritise conflicting demands. You’ll also need a high level of accuracy, organisation and attention to detail and the verbal and written communication skills it takes to liaise effectively with people at all levels, both within Shelter and externally. Proficiency using Microsoft Office applications such as Word, Excel, PowerPoint, email and internet is also required, as is familiarity with supporter databases/CRMs like Microsoft Dynamics 365 or similar.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

• Experienced in raising funds from individuals?
• Keen to use your skills in this new role created to increase donations?

National AIDS Trust is the UK’s HIV rights charity. Join us and you can play a key part in stopping HIV from standing in the way of health, dignity and equality, and help us bring an end to new HIV transmissions by 2030.

We’re looking for someone who is excited about using their skills and experience to grow our individual giving programme. You’ll have strong experience of successfully developing new individual giving activities which have secured new donors and will excel at stewardship to fully engage supporters with our work.

We are at the very early stages of developing a new programme of activities and with your role reporting to the Director of Fundraising you will have a key part to play in shaping this area going forwards.

Closing date for applications: Monday 31 January 2022 (9am)

Interviews: Friday 4 February 2022

The application pack documents can be downloaded from our website, or by sending an e-mail quoting the job title, together with your name and address or by calling us. All materials are available in alternative formats upon request.

National AIDS Trust is committed to equality and diversity and particularly encourages applications from people living with HIV, gay and bisexual men, trans and non-binary people, and people from black and minority ethnic communities.

We welcome applications from disabled people and are committed to making reasonable adjustments wherever possible.

National AIDS Trust (NAT) is a Registered Charity No. 297977 and a Company Limited by Guarantee No.2175938 (registered in England and Wales)

Who are we

FBB is one of the leading educational charities and youth brands in the UK. Established in 2014, we have undergone impressive growth in the past couple of years and are now at an exciting stage of our journey. We currently work with 1,400 students across 92 Secondary School programmes in Greater Manchester, Liverpool, Lancashire, Yorkshire, London, Kent and Essex. Alongside this, we have built strong partnerships with a host of brands such as Nike. In the next stage of our journey FBB aims to become the leading specialist charity for disengaged young people and the best place to work with young people in the UK.

Young people are at the heart of everything we do. From decisions made at Senior Leadership and our Board, to how we design activations with partners to ensure young people get the most out of them. We’re working in a system that has been designed to limit the potential of many young people, and we know that to make real change, we need to work hard and differently. FBB can be fast-paced and intensive at times, but our focus on working culture and support is prioritised to ensure staff are in a position to ‘Go Beyond’ for young people.

We place relationships at the heart of what we do. That’s not only about our work with young people, but equally important with our colleagues. We strive to do things differently at FBB. We don’t believe that work should be the thing you dread on a Sunday evening. If you’re keen to throw yourself into new environments and develop meaningful relationships with people from all walks of life, then FBB is the workplace for you.

A bit about the role

FBB is looking for a talented individual to help drive forward our ambitious plan to become the leading specialist provision for disengaged young people in the UK. The successful candidate will manage relationships with our existing community of
supporters and look to expand our networks further. Though experience of charitable fundraising is helpful, it is by no means
essential.

We are looking for someone with a track record of building successful long-term relationships, regardless of which sector you have previously worked in.

Key Responsibilities:

To liaise and communicate with our network of supporters in a meaningful and timely way to deepen their relationship with FBB and increase our income from individual donors.

To help us maximise our profile and the impact of FBB’s flagship events and showcases for our supporters, ensuring that
we retain our community of supporters and challenge event participants.

To help develop a Major Donor network and regular giving programme through a calendar of in person and virtual events.

To review and develop FBB’s use of crowdfunding platforms and new emergency donor platforms.

To develop communication materials to support FBB’s work, including our digital marketing, website copy, case studies, emails, presentations and reports.

To collaborate with colleagues to develop and build effective asks and cases for support for different donor segments based on their interests and comms preferences.

Essential skills and experience: 

• Experience building relationships with an extensive
network of individuals

• A commitment to generating opportunities that improve
the lives of young people, including non income
generating benefits such as advocacy, volunteering, and
networking

• Excellent interpersonal and communication skills

• Commitment to FBB’s Values

• Experience of working to targets

• Effective processes for managing a caseload of donors

• Written competencies

Desirable experience:

• Knowledge of professional fundraising (Major Gifts,
Legacy Giving, and Community Fundraising)

• An interest in either football, helping young people, or
education

• Experience with a CRM and / or data to effectively
manage donors (in particular, Salesforce)

To Apply:

The deadline for applications is 5pm on 11th February.

Please send: Your CV that should include:

- Personal details including contact details and N.I number

- Education and training history

- Details of 2 referees including your current employer if applicable

- A description of your employment history

And 

A written application of no more than 1 side of A4 in minimum 11 point font on the following 3 areas:

1. Why are you passionate about supporting young people to achieve their goals both at school and in wider life?

2. Why do you want to do this job and work for FBB?

3. How do your skills and experience relate to the role advertised?

For further information on our Working Culture and details about this role, please visit the careers section on our website where you can find a job pack.

Individual Giving Manager

We have an exciting opportunity for an Individual Giving Manager to lead on the development, planning and delivery of all individual giving fundraising activity.

Position: Individual Giving Manager

Location: Home based

Hours: Part-time, 22.5 to 30 hours

Salary: £32,000 - £36,000 (pro rata depending on experience)

Contract: One year fixed term with possible extension

Benefits: Excellent benefits package including 35 days per year pro rata (inclusive of bank holidays), Employer Pension contribution of 5%, Death in Service benefits, access to an Employee Assistance Programme and the opportunity for flexible working.

Closing Date: Thursday 27 January

Interviews will take place on a rolling basis, so please apply early.

The Role

The Individual Giving Manager is responsible for developing a donor retention and acquisition strategy. You will develop inspiring and effective digital and direct marketing fundraising products to engage supporters. 

Main duties and responsibilities include:

• Manage and develop the individual giving and digital fundraising strategy
• Plan and deliver a variety of fundraising products to broaden the charity’s audience base
• Ensure a consistent and engaging supporter experience and journey
• Work with communications and music delivery to identify and maintain engaging stories and content
• Work closely with the Communications and Engagement Officer to maximise digital fundraising through social media channels.
• Manage individual giving income and expenditure budgets for all campaigns
• Develop an insight and evidence led approach to creating new fundraising products
• Set out clear appeal and campaign aims, objectives and KPIs to accurately monitor, respond and evaluate success.

About You

As Individual Giving Manager you will have excellent verbal and written communication skills and a good understanding of how to create and deliver a powerful and compelling case for support, and the creativity to bring appeals to life.

You will have experience of:

• Raising funds through individual giving and/or digital fundraising
• Using e-marketing and/or direct marketing in a charity
• Growing individual giving and/or digital fundraising programmes
• Using CRM and Facebook fundraising

When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.

About the Organisation

The charity improves the health and wellbeing of children and adults through the healing power of live music. Every year, professional musicians share live music with over 100,000 people from across the UK, who may not otherwise get to experience it. This includes those living with dementia, mental health problems, or who are seriously ill. 

The charity is an equal opportunities employer and welcomes enquiries from everyone and values diversity in the workforce and is committed to safeguarding. This role will require a basic DBS (Disclosure and Barring Service) or equivalent check.

You may also have experience in areas such as Fundraising Manager, Individual Giving Manager, Individual Giving Fundraising Manager, Insight, Individual Giving, Individual Giving Fundraiser, Fundraising, Fundraiser, Donor Acquisitions, Income Generation, Income Generation Manager, Major Donor, Partnerships, Disability, Charity, Supporter Engagement, Legacy, Legacy and In Memory, In Memory, Legacy and In Memory Manager, In Memory Fundraiser, Legacy Fundraiser, Marketing, Fundraising Marketing, Digital Marketing.

This is an exciting time to join Ataxia UK, as we seek to significantly increase our investment in research and services, so that people affected by the ataxias have access to the best treatment, information and support and we seek to deliver treatments and cures. Fundraising for the resources for us to do this is essential to our success. 

We have a small but solid cohort of committed givers, and a list of supporters ready to be developed by someone with new ideas and the desire to bring innovation to individual giving.

We are looking for someone with a desire to create positive change and embrace our values which inform how we deliver our services, the choices we make and how we work with, support and develop our staff and volunteers:

If you are looking to take the next step in your career and want to take on new opportunities, learn new skills and be fully supported in your progression then this is the right team for you to join. 

About Ataxia UK

Ataxia is the umbrella term for a group of neurological conditions and Ataxia UK is the UK’s leading ataxia support and research charity. Ataxia UK collaborates with the global ataxia community through our Research team, and we are on the board of the international non-profit association, Euro-ataxia. Our Services team focuses on helping everyone affected by ataxia in the UK to live their best life. We have a Helpline and Advocacy service providing information, advice, and 1-2-1 support to help people access their rights; whilst the InControl Community Engagement service provides activities, engagement and volunteering opportunities to bring the ataxia community together and reduce feelings of isolation. 

About the Team  

You will be joining a small, friendly team in the Fundraising & Communications department. Although we are all currently working remotely, we do try to join up in the office in small groups when safe to do so as we feel working alongside others is still important for building relationships and achieving the best out of our work. We offer an Employee Assistance Scheme & Employee Hotline as an outsourced support service for all staff and we have a Wellbeing Officer onsite as well. The Ataxia UK family is currently growing in size which is exciting and we look forward to welcoming our new Senior Individual Giving Manager to the fold.

Individual Giving & Legacy Manager

Full-time, permanent

Salary: £28,474 - £33,650

Hours: 35 hours per week

Location: Cardiff/flexible location – hybrid working

St John Ambulance Cymru

We’ve supported people and communities across Wales since 1880. We existed before the NHS in Wales and provided the earliest medical support to those who were sick or injured.

Since March 2020, we’ve worked closely with Welsh Ambulance Service NHS Trust (WAST) and NHS Wales, increasing our capacity and developing new innovative ways of working to assist and relieve the overwhelming pressure on the frontline brought about by COVID-19.

We’ve helped by continuing to provide care and support to people when they’ve needed it most. This includes caring for people at Wales’ field hospitals, being there for people at vaccination centres and strengthening our Urgent Care Support within the ambulance service.

Now, in 2022, we continue performing a major role in strengthening community resilience and ensuring people are trained in first aid so they can be the difference between a life lost and a life saved.

We fulfil key front-line roles to support vulnerable people, in addition to offering the opportunity for people from all backgrounds to develop their personal skills and confidence to support our charitable and income generating services whilst assisting their own career development.

As a charity, we partner with the Welsh Ambulance Service NHS Trust and NHS Health Boards, providing ambulance support services in addition to delivering our Falls Response Service, helping people who’ve fallen at home, back to their feet.

We maintain our reputation as being the leading organisation to deliver first aid training to both commercial businesses and local-based communities including schools throughout Wales.

We also give support to the people of Wales through:

• Medical duties at events
• Community based divisions
• Falls Response Service
• Community First Responders (CFR)

Our focus is developing new, innovative services to help us achieve our mission of saving lives and enhancing the health and wellbeing of communities in Wales.

We’re undergoing an extensive and exciting programme of modernisation, forward thinking, encompassing a review of our existing services, financial and workforce models and we’re developing a rejuvenated culture aligned to our core vision and values to improve our overall people experience.

The opportunity

This is a hugely exciting time to join the Fundraising Department at St John Ambulance Cymru. Following substantial investment to grow the team, we are currently recruiting a number of new roles.

The Individual Giving & Legacy Manager will play a pivotal role in transforming the income generated to achieve our mission to save lives and enhance the health and well-being of our Welsh communities.

The post-holder will have the opportunity to build and shape their area of fundraising and be a part of a new team with great ambitions.

So, if you’re an ambitious fundraiser, with enthusiasm to make a real difference, we would love to hear from you!

What you’ll need to be successful

To achieve the above, we’re looking for a talented, confident, and experienced Individual Giving & Legacy Manager with a proven track record in meeting income targets within a defined timescale, including the ability to independently monitor progress against personal income targets, identifying challenges and solutions for timely communication to key stakeholders.

You’ll be passionate about continuous improvement, suggesting new and/or better ways of working which are supported by clear evidence. You’ll be fluent in articulating these ideas in a positive and supportive way, achieving buy-in at all levels.

What you’ll get in return

In return, you’ll have access to a range of benefits including, but not limited to:

• 31 days holiday (including bank holidays)
• Access to a Blue Light Card, providing various discounts at more than 15,000 retailers.
• Employee Assistance Programme (EAP)
• Access to Private Medical Care
• Home/flexible working
• Various training and development opportunities

The Senior Fundraiser will work closely with other members of the hospital charity, and will be responsible for developing and delivering the Charity’s in memoriam and legacy giving programme.

The post is suitable for someone with a minimum of 12 months experience in fundraising.

The role will include:

• Create a sustainable legacy pipeline for UHB Charity and to ensure that legacy income increases and continues to be a strong element of our voluntary income.
• Build and maintain strong relationships with those leaving gifts in memory including thank you events for these supporters.
• Be the first point of contact for all enquirers about in memory giving and gifts in wills for all supporters, patients and families.
• Plan, develop and deliver an In-memoriam action plan which will maximise future income
• Organise and execute events to raise awareness about leaving a legacy to the Charity as part of the legacy stewardship plan.
• Act as an ambassador for legacy marketing, ensuring all stakeholders are aware of the importance of legacies to the organisation.
• Develop and implement the ‘Will Month’ campaign and oversee on-going and new relationships with local solicitors and develop materials for them to promote legacy giving to the Charity.
• Devise and manage appropriate donor journeys and accompanying communication plans for legacy pledgers and develop donor profiles to better understand the profile of potential legators.
• Shape, plan and deliver a cross – organisational legacy action plan which will maximise future income.
• Engage in other areas of fundraising where there are opportunities to meet supporters and/or volunteers to help promote legacy giving and build relationships.
• Working alongside the finance team to report on legacy income, pipeline and to liaise with solicitors and executors of estates.
• To work with and deliver clear objectives and key performance indicators.
• To proactively contribute to the achievement of targets and the ongoing fundraising success of the Charity as a whole and to be a supportive, effective and integrated team member.

For full details please download the job description and person specification below.

This is a full time post in the Fundraising Team at University Hospitals Birmingham Charity (‘UHB Charity’), the official NHS Charity for the four hospitals of University Hospitals Birmingham NHS Foundation Trust - Queen Elizabeth Hospital Birmingham, Heartlands Hospital, Good Hope Hospital and Solihull Hospital.

The post offers the opportunity for office working at any of our four hospital sites with the opportunity for some home working as suits the job holder and line manager.

Individual Giving - Team Leader
Salary: £25,654-£31,535
Location: York

New year, new job for a proactive, experienced and confident fundraising professional with a driving passion for donor retention and acquisition.

Could you help a local hospice to creatively engage, excite and empower new and existing supporters to do visionary things? Have you got the engagement skills and curiosity to enable individual giving to reach its full potential?

If you answered 'yes!', then come and be part of a friendly, fun and supportive team in the process of implementing a new vision for the future, aimed at embracing a culture of innovation and continuous improvement.

This role has managerial responsibility for a talented In Memory and Legacy Fundraiser, which means this could be the perfect step into your first leadership role… or a brilliant new challenge for a seasoned team leader motivated by the prospect of growth and trying new things.

What you can look forward to in this role:
* Varied portfolio - both on and offline - including lottery, appeals and regular giving
* Incredible local support and strong brand, ripe for development and growth of the IG income stream
* Autonomy and encouragement to try new things, including paid advertising, digital and social
* Using data and analytics to inform, shape and transform individual giving with backing and support from SMT

This role would suit either an experienced fundraiser with existing individual giving skills, or a talented direct marketing professional looking for a change of direction.

Most importantly, you'll have a genuine passion for putting patients and families firmly at the centre of everything.

Flexible, life and family friendly organisation
37.5 hours per week, open to discussion for 4 or 4.5 days
27 days holiday per year, increasing after 5 and 10 years in service
Based mainly in York, but open to some home/hybrid working

If this sounds like a job where you could add value and be happy, then please get in touch with a copy of your CV to Amelia Lee at Charity People.

Closing date: Monday 31st January

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

This is a great opportunity to work for our hospice which provides personalised care when every moment matters. We provide compassionate, skilled, professional, personalised nursing care of the highest quality for those with active, progressive, advanced illnesses, both in the hospice and in the community. In this new role – you too can be part of an amazing team.

Working collaboratively with colleagues within fundraising and our care team you will be responsible for successfully managing and developing relationships with individual supporters, customers, or clients.

JOB DESCRIPTION

Post Title                             Individual Giving Fundraising Manager

Responsible to Director of Fundraising, Communications and Marketing

Purpose of Post To lead, review and drive forward the strategy to grow income from individual giving. Managing                                               the recruitment and development of individual donors; maximising income through; one-off and                                               regular donations, payroll giving, warm mailings, and other donor development activities.

Hours                                35 hours/week

Salary£34,000

Interviews                           Interviews will be held for this post on Thursday 10th February 2021

JOB SUMMARY

The Individual Giving Fundraising Manager is responsible for developing and delivering relationships between SCT and individual supporters. The post holder will be responsible for identifying and maximising income through targeted communications and stewardship with potential and existing regular donors, high-value donors and patrons.

SCT wants to appoint a candidate who can realise the fundraising potential from our individual supporters. We already have a good foundation but we want to take it to the next level. This will include (but is not limited to) exploring our current supporters to plan the most appropriate engagement strategy for them and cultivating and growing our major donor programme. Growing income from individual supporters is a crucial area for the charity and essential to enable us to deliver life-changing services to people struggling with addiction and homelessness.

The role will manage the part-time Community Fundraising Officer, who focuses on events, communities (with a specific emphasis on faith-groups), legacies, third-party fundraisers and fundraising volunteers.

At SCT the Fundraising Team works collaboratively to share ideas, knowledge, skills and experience to create a supportive culture. This is something we are proud of and believe enhances our success.

An excellent knowledge fundraising is essential together with the ability to inspire supporters to select SCT as their preferred charity.

Individual Giving Fundraising

• Develop and implement a strategy for individual and major donor fundraising with the Director of Fundraising, Communications and Marketing, adhering to agreed targets and plans
• Review and assess our existing supporters and plan how to approach them depending on their giving potential, including cultivating our major donor programme
• Work with the Communications Officer and Director of Fundraising, Communications and Marketing to plan and deliver a regular communications and engagements with individual supporters, including digital approaches
• Maximise the value of current donors, offering different opportunities to engage with SCT
• Recruit and develop committed givers, maximising income from this area, including encouraging lapsed donors to resume giving and upgrading gifts where appropriate
• Manage and deliver an effective cold supporter recruitment campaign
• Monitor the performance of all donor recruitment activities reporting to management and making recommendations for future investment
• Coordinate feedback and updates to committed and high value donors, ensuring that they are kept close to our work and continue to support us
• Work with and support a Fundraising Volunteer to achieve agreed fundraising targets
• Manage and organise relevant project information to support individual giving
• Provide regular reports to Director of Fundraising, Communications and Marketing on all fundraising activity, performance and income streams.

Other requirements

• Work with the Director of Fundraising, Communications and Marketing in developing new ideas for potential improvement or fundraising opportunities
• Contribute to the targets and plans as agreed with the Director of Fundraising, Communications and Marketing, whilst contributing to the planning process
• Maintain the security of sensitive personal and other confidential information
• Attend meeting and events with partners as required, including some out of hours work
• Maintain a broad and detailed knowledge of the SCT’s services and funding needs
• Identifying own and other’s learning and development needs in liaison with the Director of Fundraising, Communications and Marketing, attending seminars and courses as appropriate

• Undertake such other reasonable duties that may be required from time to time.

Person specification

Essential criteria

• Proven experience and a recent track record of success in raising funds from individuals, including major donors (£10,000+) and direct mailings (physical and digital)
• Proven success in building or increasing an individual giving programme with a range of donors, including regular donors and major donors
• Good knowledge and understanding of the voluntary sector funding environment, including current major giving trends and the ability to identify and exploit new opportunities
• Exceptional interpersonal skills and ability to influence/persuade a wide range of stakeholders, including through face-to-face meetings
• Strong communication and interpersonal skills with the ability to clearly convey concepts and inspire others to contribute financially
• Ability to act with tact, diplomacy and confidentiality and deal with sensitive issues
• Excellent writing and proof-reading skills
• Financially literate with the ability to produce and understand budgets
• Well organised with a high level of attention to detail
• Experience of databases and audience segmentation and use of data analytics
• Excellent time management skills with the ability to prioritise own workload, deal with conflicting demands, work under pressure to meet tight deadlines with the ability to work to a schedule of deliverables where requirements can change
• Strong analytical, problem-solving skills and methodical research skills with the ability to think creatively and strategically
• Excellent IT skills including MS Word, Excel, Outlook and PowerPoint
• Willing to work flexibly and proactively in response to supporters’ and SCT’s emerging needs
• Ability to work across teams and departments in a collaborative manner and to proactively engage colleagues on projects and initiatives
• Creative, enthusiastic and motivated ‘can-do’ approach
• Sensitivity to the complexities of cross-cultural communication and able to sustain good working relationships at a distance as well as in person
• An empathy with the aims, objectives and activities of SCT.

Desirable Criteria

• Experience of using eTapestry/Raiser’s Edge database
• Experience of working in an organisation supporting individuals with addiction and/or homelessness issues
• Knowledge of regulatory environment for fundraising from individuals including data protection, Gift Aid and fundraising codes of practice and regulation.

New role, new investment area – new opportunity! 

Hybrid working (2 days office, 3 days WAH as a typical pattern) brings you the best of both worlds!  Please call to discuss other flexibility requests. 

Now's the time for IG to shine. It’s not an area we have invested in before, so there’s lots of scope and potential. 

We’re looking for someone with experience of working across a range of Individual Giving activities, to help shape and bring alive the potential.  Potential that could help us to reach more families facing tough times who really need a holiday.

You’ll be joining a small team of functional specialists (corporate, events, trusts, content).  You will need all the usual fundraisers' traits – a sense of humour, ability to juggle tasks and deadlines to deliver, resilience and tenacity.  The ability to manage a budget (reporting, KPIs, ROI). An understanding of data and how to use it. The ability to tell a story for your audience and build a case for support. 

But you’ll also be able to exercise your creative and innovative side too - we need to develop and deliver campaigns and use media and approaches we haven’t used before for recruitment, and which we are keen to test, trial and scale based on results. 

If you have experience in digital fundraising, creating products, small charity lottery we’d love to hear more.  Also if you have used a range of recruitment approaches for acquisition – what will work for us? 

You might be looking to take your first manager role, or you might be looking for a change in what you do.  Your experience is what matters to us and how you want to bring that to life to help us shape what’s next for Family Holiday Charity.

We’re a small charity, so there’s a lot to do but it’s a fun place to be, with a great team of people who are keen for each other to succeed.  Join us?

More about the charity

We help families get time away together, often for the first time ever.

We're here for children who've never seen the sea. For teenagers who can't remember when they last saw mum smile. For parents having to choose between a day out and a new pair of school shoes. For young carers, and families facing illness, isolation, or bereavement.

Holidays open up new possibilities. There’s time to reconnect, to try new things, and to make happy memories together. Time for running, playing, climbing trees and flying kites, time for picnics and bare feet. There’s time enough to share a laugh and watch the tide come in - for buckets and spades and sandy sandwiches.

Once we find out what each family needs, we take care of all the details. That way families can take care of the most important thing - each other.

Working arrangements

We work as a hybrid team, typically spending two days a week in our London office and three at home.  We've kitted out to do this with laptops, an online phone system. Our London home is near Borough tube station - we're in the shared charity building, CAN Mezzanine.  Dangerously close to the delicious lunch options that Borough Market presents! Easily accessible from London Bridge and close to Borough Tube. 

Right now,  we are following government guidance and working at home - we'll review this guidance in the new year and may decide to interview via Zoom or Teams depending on this advice, though ideally would have final interviews face to face.  Let's see. 

Safer recruitment

As part of our commitment to safeguarding the families we’re here to help, we follow safer recruitment practices.  This means we will ask you to share details of any convictions you may have had, and we may ask you to complete other pre-employment checks. You may be required to complete a DBS check (at the charity’s expense).  We also run basic searches on social media and through search engines as part of our checking process.

We have an exciting opportunity for an Individual Giving Manager to join our team based in Gilwell Park, Chingford with Hybrid Working Options also available. You will be working on a full time basis as part of a fixed term contract until June 2022, in return, you will receive a competitive salary of £37,557.68 per annum B and F, Level 3, inclusive of OLW +Market Supplement.

We’re Scouts and everyone’s welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000 young people aged 4-25 gain skills for life and find their place in the world. We help them speak up, play their part and shine bright.

The Individual Giving Manager role:

This role will manage increasing income and income streams. You will engage with donors at all levels, from first gifts to our high value donor group, the Gilwell Fellows, many of whom are US based.

The role allows for plenty of opportunity to develop project management skills, as well as seeing the implementation of the projects for which we have secured funding.

Key responsibilities as our Individual Giving Manager:

• Develop and implement a successful donor acquisition programme, including the recruitment and development of regular and cash givers through new and existing channels, to meet annual income targets, KPIs and to minimise attrition
• Lead the development of the legacy marketing programme to increase legacy conversations and pledges
• Devise, monitor and manage the individual giving budget and produce accurate reports
• Manage the Gilwell Fellows high value donor giving group.
• Lead, manage and develop the relationships with the professional fundraising agencies and other suppliers contracted to assist with implementing the individual giving programme.
• Liaise closely with all TSA departments and key volunteers

What we are looking for in our Individual Giving Manager:

Experience

• A proven ability to distil complex information and convey ideas effectively to a range of stakeholders.
• Proven research skills preferably gained in a fundraising or marketing environment.
• Excellent IT, administration and database management skills, ideally Raisers Edge.
• Line management of a small fundraising team

Skills, abilities and knowledge

• Minimum of 3 years’ experience of working within Individual Giving and a fundraising environment.
• Proven experience in donor acquisition and development through direct marketing.
• Proven experience of developing a range of Individual Giving income streams,
• Knowledge of fundraising and marketing campaigns, planning and implementation.
• Demonstrable experience and understanding of Legacy Fundraising and in memory and tribute giving.
• Demonstrable experience and understanding of Digital Fundraising.
• Good knowledge of tax effective giving as applied to fundraising.
• Good knowledge of GDPR and charity law as applied to fundraising.

What we can offer you as our Individual Giving Manager:

• 25 days holiday and going up to 28 days after 2 years’ service and 32 days after 5 years’ service
• Additional holidays between Christmas & New Year
• Life Assurance
• Simply Health Scheme
• Generous Pension Scheme
• Free car parking

We are proud to be a family-friendly employer and offer…

• Up to four personal days paid leave a year
• Maternity/Paternity Leave
• Childcare Vouchers
• Flexible working hours
• Store Discount at our Scout Store + other online benefits
• Study and volunteer leave

Closing date: 2nd February 2022

Don’t miss out on the opportunity to join our fantastic team! Click ‘Apply’ now to become our new Individual Giving Manager.

The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.

Strictly no agencies.