Individual giving manager jobs

Web and Application Developer

Are you a skilful coder who takes pride in the unseen work that helps your colleagues succeed and delights web users? Do you want to use your technological technique for good in the world?

• Permanent, full-time post, 35 hours per week

• Hybrid working – approximately two days a week at CMS House, Oxford

• Starting salary of circa £37,500 a year depending on experience, and a generous pension contribution of up to 10 per cent employer contribution on annual salary

• CMS offers 36 days of annual leave pro rata (including bank holidays) as well as enhanced paid sickness, maternity, paternity and adoption leave

• CMS supports the mental wellbeing of its employees and offers a generous rewards and wellbeing package, including:

o access to 24/7 employee assistance programme with qualified counsellors

o regular wellbeing coffee mornings

o support on menopause for women

o up to three volunteer days a year

o up to three family emergency leave days a year

o retreats and resources for prayer life

 We welcome applications from everyone. We encourage applications from women and/or individuals from minority groups as they are currently underrepresented within our organisation at this level. All appointments are made on merit of skill, experience and potential as laid down in the job description and person specification.

Your role

You will be an integral part of a busy, professional and customer service focused Information and Communication Technology (ICT) team, with a strong culture of providing tools for staff to do their job well and to optimise business processes. You will develop, build and maintain internal applications for local and remote users, especially helping colleagues to make the most of the Access ThankQ CRM database and supporting the finance and HR teams. You will also work closely with fundraising and communications colleagues to develop and support the public CMS website.

The organisation you’ll be joining

Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS, you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.

There are opportunities to learn, pray and participate in mission (outside of your job remit) through all staff days, meeting our people in mission and taking part in events, as well as regular opportunities for spiritual reflection, worship and prayer together and an annual retreat day.

What you’ll need to succeed

The successful candidate will have significant experience in web technology and in the development of secure web-based database systems using PHP – together with MSSQL Server/MySQL/MariaDB databases. You will also have recent experience of managing and developing websites using WordPress. You will be able to demonstrate your skills with a variety of web and database technologies as well as show your ability to learn new technologies as required. You will need to be patient, calm and approachable, as well as a good team worker.

It is also a requirement for this post holder to be in sympathy with the aims and values of CMS.

Further details can be found in the job description and person specification available to download on the CMS website.

Our commitment to you

Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.

We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme, which CMS is a member of as part of our commitment to safeguarding.

Closing date

We must get your application by midnight on Sunday 26 October 2025

Interviews are planned to be held on Wednesday 5th November 2025 in CMS House.

To apply

Please send your application form and CV via or website or by post to HR Team, Church Mission Society, Watlington Road, Oxford OX4 6BZ.  CVs will only be considered when sent with a completed application form, which is available to download from our website.

Candidates for all UK roles must already be eligible to work in the UK, with a valid visa and work permit if required.

As a member of the Inter-agency Misconduct Disclosure Scheme, CMS has committed to systematically check with previous employers from the last five years for any ‘SEAH’ (Sexual Exploitation, Abuse or Harassment) issues relating to all potential new hires.

Pause works to improve the lives of women who have had – or are at risk of having – more than one child removed from their care, and the services and systems that affect them. We want to make sure that women who experience or are at risk of the removal of children into care are given the best possible support so that it never happens more than once.

Through an intense programme of support, it aims to break this cycle and give women the opportunity to reflect, tackle destructive patterns of behaviour and to develop new skills and responses that can help them create a more positive future. In doing so, we aim to prevent the damaging consequences of thousands more children being taken into care. 

We’re looking for an experienced practitioner who will work directly with women across South Gloucestershire, as part of the North Somerset/South Gloucestershire Pause team. To succeed in this role, you will bring passion, resilience, and professional insight to support women working with Pause to make the changes that they choose that make a difference in their lives.

As a Pause Practitioner, you will be responsible for implementing a range of interventions and support measures as part of an integrated package of health, therapeutic and social support. Pause is specifically designed to address the complex needs of women, through intensive support, to enable change in their lives, and ultimately reduce the numbers of children being removed into care. You will work systemically in delivering a relationship-based programme where frequency, tenacity and creativity are central.
 

Please see our full briefing pack for more information.

The Vacancy

Community Builder (Community Development) – Inverness 

Salary: Up to £33,995 per annum   

Location: Remote in Inverness with travel within the UK. See the “Please Note” section below for further details.

The vacancy   

We have an exciting opportunity for a COMMUNITY BUILDER to join our Community Development team working to support local veterans to take an active role in their communities. If you believe in the power of strong, connected communities, this role is for you.  

Please see below for more information on what just might be your future role.  

About The Role  

As a Community Builder, you will be at the heart of our charity’s ambition to reach seldom-heard members of the Armed-forces Community (AFC) and engage them in creating positive action that strengthens wider connections. 

You will identify the strengths, passions and interests within the AFC, foster meaningful connections with the wider community, and utilise these to create meaningful and sustainable outcomes.  

About You  

You will be a highly motivated and dynamic individual who is passionate about collaboration and community-led change.  You will have experience of engaging and supporting people in a community, charity, education, social care, housing, youth work, or other people-focused role using a range of facilitation tools, techniques and Community Development skills. You will need experience of working in a community setting with a diverse range of people and interests. You will have good organisational skills, energy and the ability to listen, build relationships, and inspire collaboration, which will be essential in creating positive, lasting change.

We are looking for someone with:  

• A Community Development qualification and/or transferable Community Development skills and experience.

• A basic understanding of the Asset-Based Community Development approach (ABCD) is required however full support and development of this practice and our internal ways of working will be provided.    

• Strong communication and interpersonal skills, with the ability to build relationships that drive action.  

• A track record of successful collaboration with internal and external partners and stakeholders.  

• Effective and efficient organisational and IT skills. 

PLEASE NOTE:  

• The successful candidate will need to be based within a 30-minute commute of their allocated locality and there is a requirement to travel regularly across the wider area (travel expenses covered).  The successful candidate must possess a valid full UK driver’s license and have access to a reliable vehicle with business insurance for work purposes.  

• There will also be a requirement for occasional travel to other UK locations for meetings and events depending on the charity’s needs such as our annual all colleagues in person event.   

• The successful candidate will work 35 hours per week over 5 days, Monday - Sunday. Core working days will be Monday to Friday; however, flexibility is essential, as regular evening and weekend work will also be required to meet the needs of the role. Working hours will vary to ensure a total of 70 hours is covered over a two-week period, so please take this into consideration before applying.  

• The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check   

About the Team  

You’ll be joining a dynamic team of community development professionals who are passionate about supporting people to make a difference where they live. We amplify the strengths already present in communities, forge lasting partnerships and initiatives that empower members of the AFC to thrive. Together, the Community Development Managers and the Community Builders strengthen local communities using the resources and networks that are readily available.

Please see the job description for more details.  

Closing date: 9th November 2025 

Please note: We may close this vacancy early should we receive a high volume of strong applications.  

The Vacancy

Community Builder (Community Development) – Portsmouth

Salary: Up to £33,995 per annum   

Location: Remote in Portsmouth with travel within the UK. See the “Please Note” section below for further details.

The vacancy   

We have an exciting opportunity for a COMMUNITY BUILDER to join our Community Development team working to support local veterans to take an active role in their communities. If you believe in the power of strong, connected communities, this role is for you.  

Please see below for more information on what just might be your future role.  

About The Role  

As a Community Builder, you will be at the heart of our charity’s ambition to reach seldom-heard members of the Armed-forces Community (AFC) and engage them in creating positive action that strengthens wider connections. 

You will identify the strengths, passions and interests within the AFC, foster meaningful connections with the wider community, and utilise these to create meaningful and sustainable outcomes.  

About You  

You will be a highly motivated and dynamic individual who is passionate about collaboration and community-led change.  You will have experience of engaging and supporting people in a community, charity, education, social care, housing, youth work, or other people-focused role using a range of facilitation tools, techniques and Community Development skills. You will need experience of working in a community setting with a diverse range of people and interests. You will have good organisational skills, energy and the ability to listen, build relationships, and inspire collaboration, which will be essential in creating positive, lasting change.

We are looking for someone with:  

• A Community Development qualification and/or transferable Community Development skills and experience.

• A basic understanding of the Asset-Based Community Development approach (ABCD) is required however full support and development of this practice and our internal ways of working will be provided.    

• Strong communication and interpersonal skills, with the ability to build relationships that drive action.  

• A track record of successful collaboration with internal and external partners and stakeholders.  

• Effective and efficient organisational and IT skills. 

PLEASE NOTE:  

• The successful candidate will need to be based within a 30-minute commute of their allocated locality and there is a requirement to travel regularly across the wider area (travel expenses covered).  The successful candidate must possess a valid full UK driver’s license and have access to a reliable vehicle with business insurance for work purposes.  

• There will also be a requirement for occasional travel to other UK locations for meetings and events depending on the charity’s needs such as our annual all colleagues in person event.   

• The successful candidate will work 35 hours per week over 5 days, Monday - Sunday. Core working days will be Monday to Friday; however, flexibility is essential, as regular evening and weekend work will also be required to meet the needs of the role. Working hours will vary to ensure a total of 70 hours is covered over a two-week period, so please take this into consideration before applying.  

• The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check   

About the Team  

You’ll be joining a dynamic team of community development professionals who are passionate about supporting people to make a difference where they live. We amplify the strengths already present in communities, forge lasting partnerships and initiatives that empower members of the AFC to thrive. Together, the Community Development Managers and the Community Builders strengthen local communities using the resources and networks that are readily available.

Please see the job description for more details.  

Closing date: 2nd November 2025 

Please note: We may close this vacancy early should we receive a high volume of strong applications.  

About the Role

This is a frontline supporter-facing role where compassion meets communication. You’ll:
Respond to supporter queries by phone, email and post, encouraging supporter engagement and raising awareness of the persecuted church.
Process donations and manage records in our CRM (Salesforce)
Pray with and for supporters
Support events, prayer meetings and campaigns
Collaborate with outreach teams to enhance the supporter journey

What We’re Looking For

A practising Christian, actively involved in a local church
Passion for Barnabas Aid’s mission and values
Warm communicator with excellent interpersonal skills
Organised, proactive, and tech-savvy
Previous supporter/customer service or telemarketing experience (ideal but not essential)

Why Barnabas Aid?

We’re a global Christian ministry providing practical help to suffering Christians in 100+ countries. You’ll be part of a friendly, mission-led team making a real impact.

Pray. Serve. Support.
#ChristianJobs #SupporterRelations #SwindonJobs #BarnabasAid #FaithBasedCareers #CharityJobs #CRM #Fundraising #CustomerService #ChristianMinistry

The Role
This is a fantastic opportunity to shape and build our Community and Events fundraising. We need a creative and enthusiastic individual to build a key audience of supporters dedicated to the difference Youth Options makes to
the lives of young people.
No two days will be the same, from support a fundraiser to reach their fundraising target to planning our annual fundraising events,presenting to local community groups to running a stall at the local carnival.

Responsibilities

Fundraising

• Raise income to support our fundraising strategy
• Research, recruit and support individuals to raise funds through their own fundraising events, challenges and competitions 
• Design and run fundraising opportunities 
• Motivate and encourage supporters to maximise income 
• Ensure all funds are collected 

Community Engagement

• Build up a dedicated supporter base to support Youth Options’ community programmes through events and networking.
• Develop our Community Champion Scheme
• Research local organisations and present our work to them to create lasting relationships.

Events

• Plan and run Youth Options led fundraising events such as our annual open day.
• Create new opportunities to run events that raise income and awareness
• Ensure all legal event requirements are fulfilled at any Youth Options run event

We're looking for someone who is committed to taking our supporters on journeys which inspire them to help people living in extreme poverty fulfil their God-given potential. Is that you?

Our vision is to see people freed from poverty, living transformed lives, and reaching their God-given potential. To make that vision a reality, we are growing a global community of people who want to tackle extreme poverty, and who will be invited to give, pray, campaign, volunteer and make lifestyle changes, partnering with Tearfund in this vision. 

As Marketing Executive - Supporter Journeys, you will be responsible for the delivery of supporter journey activity, planning and executing individual and church supporter journey activities across various channels, including direct mail, telephone, and digital.

Do you have the following experience?

• Delivering marketing/supporter engagement campaigns across multiple channels including direct mail, email and telephone.
• Knowledge of CRM systems and how to use data to design and monitor performance
• Project managing efficiently and communicating clearly with multiple stakeholders
• Monitoring and evaluating campaigns and adopting a test and learn approach

Do you have the following skills?

• Ability to see through projects from start to finish
• A flexible approach to your work, showing agility to adapt and make changes if required
• Highly collaborative
• Ability to influence and work alongside senior stakeholders
• Strategic thinking, and desire to drive forward new ways of doing things.

If that's you, we'd love to hear from you!

Hybrid working: This role is eligible for hybrid working and you will be required to work from  Teddington's Tearfund office and from your home by agreement with the line manager. This currently means around 2 days per month working from the Teddington office, with the rest worked from home.

This a full time role 35 hours per week, flexible working patterns may be considered. 

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

All applicants must be committed to Tearfund's Christian beliefs

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure. 

Warm Welcome Fundraising Assistant

Location: Fully remote with flexible working arrangements 

Salary: £26,000 per year FTE, dependent on experience 

Contract: We are open to this role being part time (0.6 or 0.8 FTE) or full time. We offer fully flexible working.
Closing date for applications: 19th October 2025, 11:59pm.

*Please note, both a CV and a cover letter must be submitted for applications to be considered.

Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.

First interviews: w/c 20th October 2025

Start Date – ASAP – this is a new post. 

About the Warm Welcome Campaign

Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold purpose to enable a more deeply connected society where we all have free access to welcoming community spaces. 

We resource, connect and champion a network of over 5,400 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth. 

We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.

Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.

We value diversity, and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.

It’s an important moment for us – in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our our 100% Pledge Campaign  and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners.

On a path of growth, we are looking to build on the exciting opportunities already developed as well as continuing to explore potential. The team are currently working on a new fundraising strategy and are looking for another team member to join us as we look to our future together.

The Opportunity

This is an exciting opportunity for an organised and proactive individual to join a small, friendly, and dynamic team in a varied role. If you are looking to build your fundraising experience, develop new skills across multiple fundraising areas, and have your work make a tangible impact on people’s lives, this could be the perfect role for you.

You will work closely with the two Fundraising Managers (one focused on Trusts and Foundations and the other Corporate Partnerships) and the Development Director to support corporate, trust, foundation, and individual fundraising efforts. The role offers the opportunity to contribute across a broad range of fundraising activities and, depending on your interests and experience, take ownership of key tasks and projects.

Joining during a time of growth and strategic development, you will have the chance to be part of the implementation of a new Fundraising Strategy. This is a fantastic opportunity to gain valuable experience in donor stewardship, event coordination, individual giving campaigns, and data management, all while contributing to the success of the Warm Welcome Campaign.

In the role you will:

Assist the team across the fundraising function supporting corporate, trust, foundation, community and individual fundraising activities.

Develop and maintain positive relationships internally with colleagues and externally with stakeholders, donors, and funders.

Demonstrate strong organisational skills and reliability, maintaining systems for data management and accurate records of fundraising activities and donor interactions.

Liaise professionally with Warm Welcome Spaces, funders and supporters, acting as a warm and approachable communicator.

Confidently use and manage our CRM system (Copper) to track donor data and fundraising activities.

Support basic marketing efforts, including creating quality written content such as emails and social media updates, as needed.

Securely store and organize documents on our G-Drive, ensuring accessibility for the team and compliance with GDPR and good fundraising practice.

Support the logistical planning for fundraising and wider team events.

Ensure deadlines are met, prioritising a varied workload and maintaining attention to detail in all tasks.

Take initiative to explore new areas of fundraising and contribute to innovation.

Own and manage delegated tasks or parts of projects, ensuring successful and timely delivery of work.

Essential Skills and Experience

1. Strong organisational and administrative skills with a track record of managing multiple tasks and meeting deadlines.

2. Experience in using CRM systems (e.g. Copper) and proficiency in Microsoft Office and Google Suite.

3. Good written and verbal communication skills, with the ability to liaise professionally with diverse stakeholders.

4. A reliable team player who can prioritise work effectively and manage tasks under pressure.

5. Good numeracy skills and the ability to work on simple budgets.

Desirable Skills and Experience

1. Experience in fundraising or donor management within a charity or nonprofit organisation.

2. Knowledge of data protection and GDPR compliance for handling donor information.

3. Basic marketing skills, including experience with digital content creation and donor engagement.

4. A proactive learner with a passion for exploring new areas of fundraising and personal growth.

5. An interest in supporting community-focused initiatives like the Warm Welcome Campaign.

Competencies and behaviours in our team

The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:

• Committed to the power of relationships to facilitate social change 

• Collaborative, inclusive, ambitious, aligning with our core values 

• Self-starters with high levels of commitment, energy and motivation 

• Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context 

• Calm under pressure, and can adapt quickly in a fast-paced environment 

• Willing to pitch in to help other team members if needed 

•  Organised with effective time management skills. 

Working arrangements 

• Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role, we would also expect the applicant to carry out a reasonable amount of travel to both projects and partners across the UK. 

• This role is remote, full-time, with flexible working arrangements

• All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.

• You will need to have the right to work in the UK.

Supporting your application

• If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us.

• We’d be very happy to answer any specific questions relating to this role - please email us with ‘Query for Fundraising Assistant role’ in the email subject line and we’ll get back to you as soon as we can. 

• Please specifically address the requirements listed in the person specification in your covering letter as we will use this to shortlist applications. 

• For more information, visit our website or find us on X at @goodfaith 

To apply, please send us a cover letter (max 1 side of A4) which sets out why you believe you are a good fit for the role, along with a CV by Sunday 19th October 2025.  Please use ‘Application for Fundraising Assistant role’ in the email subject line. 

Would you like to join our small, dedicated, international team to make a difference to the lives of seafarers and their families worldwide by taking the lead on managing our well respected helplines?

ISWAN has recently created this new role, which will be pivotal to further developing our quality service to seafarers. We have seen significant growth in the number and usage of our helplines and now seek to ensure we have a management structure capable of coping with further helpline growth.

As ISWAN’s Head of Helpline Services, you will be responsible for the strategic development, account management and evaluation of all ISWAN helpline services.  

We have no preconceptions about where the successful applicant will come from but you will bring experience of managing multi-channelled helpline operations and best practice as well as planning, measuring and delivering user and client service improvements.

You will need to be capable of working effectively within a complex international context and have sound experience of service development. This is a part-time role (21 hours per week) but we are keen to find the right person and therefore happy to discuss flexible working patterns. We are flexible about where the role is based but you will be managing helpline operations in the UK, India and the Philippines so you will need to be a great team player.

Croydon BME Forum, in partnership with Macmillan Cancer Support, is tackling ethnic inequalities in health and social care through this “Can You C Me Project”. The Macmillan Team offers personalised support, information, and referrals for individuals affected by cancer, including families and carers, across six South West London boroughs: Croydon, Merton, Kingston, Wandsworth, and Richmond. Working within a team of three, you will be responsible for two boroughs, Croydon and Merton while supporting colleagues as needed.

As a Project Coordinator for the Can You C Me project, you will play a key role in engaging BME communities to enhance cancer awareness and support. Reporting to the Programme Manager, you will lead outreach initiatives, community engagement, and the organisation of project activities across Southwest London. Each coordinator is assigned a specific set of boroughs, collaborating closely with community organisations, faith groups, healthcare providers, and individuals affected by cancer.

Key Responsibilities

· Engage and build relationships with local communities, faith groups, and voluntary organisations to raise cancer awareness and improve support networks.

· Organise and deliver cancer awareness events, workshops, and outreach sessions tailored to community needs.

· Facilitate steering groups with professionals and individuals with lived experience to shape service delivery.

· Plan and coordinate two cancer conferences per year, ensuring they raise awareness, amplify voices, and drive meaningful change.

· Conduct focus groups within designated boroughs to capture insights from the community and ensure services reflect their needs.

· Collect and analyse feedback from service users to inform and enhance project delivery.

· Provide signposting, referrals, and follow-ups to ensure individuals access local voluntary, community, and statutory support services.

· Collaborate with professionals to improve cultural competency in cancer care by delivering upskilling sessions and developing culturally appropriate resources.

· Empower service users by providing accessible information and supporting them in assessing their abilities, setting goals, and making informed decisions about their care.

· Engage with BME communities to identify and address barriers to support and disparities in healthcare access.

· Assist with social media, publicity, and project promotion to enhance engagement and awareness.

· Maintain project records, contribute to quarterly and annual reports, and ensure smooth service delivery.

· Provide compassionate, respectful, and culturally sensitive support to service users, carers, and families.

· Regularly travel across at least two boroughs to deliver support and collaborate with partners.

 

A - Application form
I – Interview
C – Certificate (original evidence)

Essential Skills & Experience

Assessed

1. Experience in community engagement, outreach or health promotion A/I

2. Strong understanding of health inequalities, particularly within BME communities A/I

3. Experience using a person-centred approach to empower service users in making informed choices A/I

4. Experience working in cancer services, supporting individuals living with and beyond cancer as well as their families, and carers A/I

5. Proven ability to build relationships with primary care, adult social care professionals, and the voluntary sector A/I

6. Experience in organising and facilitating focus groups, steering groups, training sessions, and upskilling workshops A/I

7. Ability to collect, record, and analyse service user data and feedback to inform service improvements A/I

8. Passion for improving health equity and raising cancer awareness A/I

9. Experience working with volunteers and small community groups A/I

10. Experience in content creation and social media engagement for awareness and outreach A/I

11. Holds a valid UK driving license and can commute to various service locations across the borough A/I

Knowledge

1. Understand Personalised Care and cancer support services across Primary, Secondary Care, and voluntary sectors A/I

2. Knowledge of self-care support and the skills required to assist individuals in managing their health A/I

3. Awareness of confidentiality principles when handling service user information A/I

4. Familiarity with cancer pathways, Macmillan Cancer Support, and tools like Electronic Holistic Needs Assessment (EHNA) (desirable) A/I

5. Knowledge of local healthcare structures and community services in Croydon and Merton A/I

6. Engage compassionately with communities hesitant to access healthcare A/I

7. Understand safeguarding principles as they apply to children and vulnerable adults A/I

Aptitudes, skills and competencies

1. Proficiency in Microsoft Office, including Excel and Outlook, and experience using online monitoring systems such as Views  A/I

2. Strong interpersonal skills, with the ability to actively listen, motivate, support, and advocate for service users A/I

3. Ability to develop effective relationships with a wide range of customers, organisations, and partners A/I

4. Proactive, dynamic, and able to use initiative to solve problems and drive improvements A/I

5. Strong organisational, planning, and time management skills A/I

6. Ability to accurately collect, monitor, and analyse data, producing KPIs and evaluation reports A/I

7. Self-motivated and able to work independently, meeting deadlines and targets A/I

8. Ability to identify and assess risk when working with individuals

Personal qualities

1. Demonstrates personal accountability, emotional resilience, and the ability to work under pressure I

2. Committed to working in cancer services and improving patient experiences A/I

3. Values equality and diversity, with a strong understanding of its relevance to service delivery A/I

Coin Street Community Builders have an exciting opportunity for a Communication & Fundraising Coordinator to join our Communications team.

About the Communications & Fundraising Coordinator role 

Our Communications and Engagement team promotes our vibrant neighbourhood and the impact of our work across South Bank, and supports fundraising through storytelling, engagement, and campaigns that inspire support. The Communications and Fundraising Co-ordinator will provide support to the communications team by creating engaging content for a range of audiences both internally and externally and supporting our fundraising campaigns and projects.

As our new Communications & Fundraising Coordinator, you will 

• Support communications, marketing, and fundraising plans to boost awareness and engagement in Coin Street’s work campaigns. 

• Build positive relationships with stakeholders and the public through engaging content (e.g. newsletters, social media, web, and print). 

• Assist with design and production of creative materials (e.g. posters, flyers, and booklets). 

• Help with fundraising and partnerships by researching opportunities, preparing applications, maintaining records, and providing admin support.

• Contribute to planning and promoting fundraising and volunteering initiatives, creating content and strengthening relationships.

To be successful you will need to demonstrate the following 

• Experience in marketing, communications, PR, fundraising, or bid writing. 

• Strong copywriting and content creation skills, including social media. 

• Knowledge of social media platforms, experience in fundraising or charity income generation, and skills in design or video editing using tools like Canva, InDesign, or similar are desirable but not essential. 

About Coin Street Community Builders 

We provide the opportunities and spaces for people to lead their own change.  

Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality spaces to live, work and play on the land that we own.  

We promote enterprise, creativity, and lifelong learning whether that is through providing employment, volunteering opportunities, nurturing enterprise, or delivering programmes and activities.  We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.  

From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.

Contract   

Fixed term (6 months), Full time (35 hours per week) 

Salary   

£30,000 per annum 

Extras 

• Equivalent of 35 days annual leave (including Bank holidays), pro rata for part-time staff. 

• 8% contributory pension scheme (5% employer contribution and 3% employee contribution). 

• Health and wellbeing support, including online mental health therapy sessions.   

• Free gym membership at Colombo, annual flu jabs. 

• Commitment to training and development. 

To Apply   

We welcome applications from individuals of all backgrounds and experiences, including those looking to take the next step in their career or explore a new direction.

Closing Date   

Please submit your application by midnight on Sunday, 26 October 2025. Please note that incomplete applications will not be considered.

Successful candidates will be required to undertake a Standard DBS check.   

A little bit about the role 

Location: Hybrid, 2 days a week expected in our London Office. Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage.

The Academic Registry team, one of the sub-teams within programme management, is responsible for ensuring that participants’ academic  programme journeys are well-administered. The team are responsible for areas such as academic policies and processes (including for assessment and student records), along with several other operational aspects of Frontline’s academic provision, from attending and preparing data for examination boards or exceptional circumstances panels, to liaising with external markers.

The Academic Programmes Officer will work primarily as part of the Academic Registry, within Programme Management, to contribute to a first-class participant experience on the Approach Social Work programme. You will need to be flexible and adaptable in response to diverse requirements in the wider team through the academic year. A responsive and supportive standard of customer service is expected throughout, including at peak periods.

Some key responsibilities include:

• Coordinate assessments and preparation for exam boards, including managing marker allocations, deadlines and payments, and recording and communicating assessment outcomes
• Analyse feedback and other data to support the continuous enhancement of the Approach Social Work programme.
• Maintain accurate participant records, ensuring that all data is maintained and shared appropriately and in line with legal and regulatory requirements
• Build strong working relationships within Frontline and with external partners, e.g. in our university partner, to support effective collaboration

A little bit about you 

We are looking for someone who is committed to Frontline’s values and can balance support for participants with an understanding of the importance of agreed regulations and procedures in maintaining academic standards. You will be highly numerate and organised, with excellent attention to detail. Experience of working with student records in a higher education environment is highly desirable.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.

Job Title: Employment Consultant (South Central England – covering Hampshire, Dorset, Wiltshire, Avon, Oxfordshire)

Location: Home-based with significant travel across designated region

Salary: £33,174

Hours: Full time 37.5 hours per week (part time or flexible working options considered)

Contract: 2 years fixed term with possibility of extension

Would you like to be inspired every day in a highly rewarding role? Whether it’s the veterans we support, your colleagues or the other services that we collaborate with, you will be working with an exceptional group of people.

At the Poppy Factory, we help armed forces veterans with health conditions to find meaningful and sustainable employment after service. This often means overcoming significant barrier to employment. Our aim is to empower veterans, help them to recognise their unique skills and give them the confidence to move forwards in their career.

As an Employment Consultant, you will be assisting veterans across the region back into work. Based at your home, but with extensive travel, you will help with application materials, overcome challenges, and connect with employers. You will also work alongside professionals in other services such as health or welfare to ensure that the veterans have access to all the support they need to overcome barriers to gain and retain employment.

What do we need from you?

• Empathetic and effective communicator. You will be comfortable building rapport and trust with people from a diverse range of backgrounds.
• A collaborative mindset. You will enjoy working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. You will also work closely with many other organisations for the benefit of the veterans you will be supporting.
• Motivation and commitment. It takes hard work, tenacity and time to help people reach their employment goals. You will sometimes be helping people in challenging circumstances who need intensive support to move forwards.
• This is hugely varied role and no two days are the same. You will often need to balance competing priorities or quickly shift focus depending on the needs of the people you will be supporting.
• Experience of and confidence in supporting people with complex challenges such as, health issues, substance use, insecure housing, criminal records, or other barriers to employment.
• You will be an emotionally resilient individual who can effectively navigate challenging circumstances and provide unwavering support to those in need.

Why should you apply?

• A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.
• Competitive salary and benefits package including generous holiday and pension contributions.
• A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
• Variety in the role, a mix of travelling in your area, home working and occasional visits to the historic Poppy Factory in Richmond, London
• The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.
• Be part of an iconic charity with a 100+ year history

For further information, including the full job description for the role, please refer to the candidate pack.

How to apply

To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Kirsty Gronow, Services Manager.

For an informal conversation to find out more about this role, please call Kirsty Gronow.

Please note, applications will be reviewed on a rolling basis. 

No agencies please.

Equality & Diversity

We are committed to equality, valuing diversity, and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.

As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.

Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.

We are a family friendly employer and happy to discuss flexible working arrangements. We encourage applicants to contact us to discuss if they have any questions before applying.

About The Poppy Factory

The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.

The Poppy Factory provides competitive terms and conditions of employment, including:

• Opportunity for home-based/hybrid and flexible working
• 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
• Double-matched pension contributions up to 10% employer contribution

Main duties

• Manage a portfolio of trusts and foundations identified by the Trusts and Foundations Manager.
• Create and deliver inspiring applications to prospective supporters.
• Ensure new trusts and foundations have the appropriate thanking and communications plan in place in line with their level of support and future potential.
• Providing outstanding stewardship, and ensuring relationships deliver against agreed objectives to enhance the long-term relationship.
• Conduct prospect research on Trusts and Foundations to identify a priority list for funding approaches.
• Complete necessary due diligence checks on new prospects.
• Support the Trusts and Foundations Manager to build relationships with and apply to new funders.
• Design and develop a new, Trusts and Foundations mailing programme for low-level and lapsed funders.
• Work collaboratively with Passage colleagues to gain a sound knowledge of service provision.
• Keep abreast of sector developments, research, and trends.

General responsibilities

• In conjunction with the Trusts and Foundations Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
• To participate in internal/external meetings as required, attend training events, conferences and other functions as necessary.
• To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
• To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Code of Practice and Confidentiality.
• To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
• To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage.

Desired experience

• Proven stewardship skills with the ability to collate and interpret information to inspire, retain and uplift philanthropic support.
• Experience of supporting or delivering events.
• Excellent attention to detail and the ability to effectively project manage relationships.
• Ability to work well under pressure and meet tight deadlines.
• Experience of writing detailed and inspiring reports and updates for funders.
• Excellent networker with strong interpersonal skills.

Desired knowledge

• Up to date knowledge of philanthropic trends, including opportunities and challenges in the current climate.
• Knowledge of events and project management.
• Knowledge of how to use CRM systems to effectively manage donor relationships.
• Strong organisational skills with the ability to manage and take responsibility for own workload, handle multiple priorities and to work independently.
• Knowledge of fundraising events (Desirable).
• Educated to degree level or equivalent. (Desirable).

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.