Individual Giving Officer

Full Time or Part Time Roles available, Permanent

Based at our office near Lewes with the option of regular home working

Salary c £25k.

Are you a brilliant direct marketer looking for your next role? Would you like to help give animals a better life?

An exciting opportunity has arisen for a passionate, organised, and highly analytical person to join our small, dynamic fundraising team.

You will be joining us at Raystede at an exciting time as we set out to maximise our established Individual Giving programme. We are looking for a highly organised and data driven individual to lead and develop our Individual Giving programme across a portfolio of fundraising activities including regular giving, cash appeals, and face to face fundraising.

You’ll be given plenty of opportunity to lead on new campaigns, work collaboratively on innovative fundraising strategies, and grow your own experience in individual giving, supporter engagement, and direct marketing. You will be analytical, with an eye for design, and the ability to spot a compelling fundraising appeal.

We would love to hear from you if you:

• Have proven experience in a successful direct marketing, fundraising, or supporter acquisition role.
• Have excellent project and time management skills.
• Love to manage and interpret data with strong analytical and financial skills.
• Are results and target driven, with a can-do attitude.
• Have a passion to go the extra mile, keeping excellent donor care and animal welfare at the heart of everything we do.

If a rewarding and fulfilling career is top of your requirements along with working as part of a great team and giving animals a better life, then this job is for you.

How to apply – application form

Closing date for applications is 12 noon on Monday the 15th March

Interviews will be held on Friday the 26th March

A chance to join Galapagos Conservation Trust's dedicated team to support conservation of one of the most unique and ecologically important, but vulnerable, areas in the world, the Galapagos Islands. With over 25 years of experience, Galapagos Conservation Trust (GCT) partners with Ecuadorian authorities, NGOs, local communities and leading researchers both in Galapagos and the UK to support impactful conservation programmes and deliver community outreach across the Archipelago.

Individual Giving makes up over a third of GCT's unrestricted annual income and includes income from members and supporters through regular donations, annual appeals, legacies and major gifts. You will join us at an exciting time as we expand our team and ambitions. Working closely with our Head of Fundraising & Communications, you will provide a high level of support for GCT’s members and supporters, ensuring an excellent donor experience which includes administration of our membership subscriptions and cultivation of current members and other donors.

You will also support our legacy giving and our events which aim to grow the Trust’s income, supporters and profile.  You will manage some corporate relationships, including our tour operator partners.  This exciting and varied role will give you an opportunity to gain a broad understanding of different aspects of fundraising.

What we want

• Excellent organisational, time management and planning skills.
• Good written and verbal communication skills.
• Excellent attention to detail and accuracy.
• Good database skills.
• An enthusiastic and collaborative member of the team who can handle a varied workload, is keen to learn and has a passion for charity conservation.

What you’ll deliver

• High level administrative support for our members and supporters.
• Management of relationships with our tour operators and small corporates, building opportunities for donor recruitment and income.
• Strong support to the Head of Fundraising & Communications to help deliver our Individual Giving strategy.  This will include work to increase our donor base and income from existing supporters.
• Support other fundraising where needed, such as major gifts.

Work experience and skills

• Experience of working within fundraising, particularly within individual giving/membership. 
• Technical skills in CRM databases, reporting and analysis.
• Excellent IT skills, particularly excel.
• Experience of working within a small team.
• Experience of SubscriberCRM (desirable).
• Experience of working in a customer service role (desirable).
• Knowledge of charity regulations, for example, Gift Aid, data protection and privacy (desirable).
• Experience of Office 365 (desirable).

For more informaiton on this role including the full job desription, visit GCT's website.

Closing Date: midnight on Sunday 7th March 2021. We will be undertaking rolling shortlisting and interviewing for this role so the advert may close early if the vacancy is filled before this date.

Thank you for your interest.

If you’re ambitious, crave freedom to try new things, are great with supporters and have a creative streak, then is the role for you.

You’ll be joining a successful team who have a plan to grow individual giving income significantly in the coming year. You’ll be able to build upon the success of our high-profile national appeals such as the Telegraph Christmas Charity Appeal and play a major role in our exciting BBC Lifeline and Christmas appeals. 

This is a new role and our Individual Giving Officer will help us to give the best possible experience to the amazing individuals who support Changing Faces.

Ideally, you may have worked in individual giving at a large charity and want more responsibility, or you have had responsibility for individual donors in a smaller organisation and now want to specialise. We’re also open to fundraisers who may have been furloughed or made redundant and have transferable skills. All we ask is that you have thought through why you think individual giving is the right fit for you.

The job will reporting to the Director of Fundraising and Communications and we’re looking for people who are excited by:

• building and retaining our growing pool of individual donors.
• delivering great donor care 
• either have experience and understanding of direct marketing campaigns or show you’ve done your research and know what makes great direct marketing 
• using social media to fundraise and develop relationships with donors.
• bringing a warm and dedicated approach to ensure our amazing supporters always have the best experience possible! 

We are always looking for talented people from all backgrounds to join us and help improve the lives of people with visible differences. In line with our commitments to race equity, we are particularly seeking applications from People of Colour/ BAME people. We are also always open to conversations about flexible working. 

Please download the following documents for further information:

• Job Description – Individual Giving Officer
• Criminal Records Disclosure Security and Ex Offenders Policy
• Applicant privacy notice 2019

Contract: Full time (37 hours per work).

Location: London-based role / working from home initially

Salary range: £26,868.19 – £30,240.39 (Changing Faces’ policy is to offer all posts at the first point on this scale)

Closing date: Monday 8 March 2021, 9am

To apply: Send an up-to-date CV and a supporting statement that specifically addresses the person specification. 

We look forward to receiving your application.

Individual Giving Officer

Dorothy House Hospice, Winsley

(with some remote working considered)

Full & Part Time Applicants Considered

£24,907 - £30,615

Donors don’t give to institutions. They invest in ideas and people in whom they believe

• G T Smith

An exciting opportunity has arisen within the Fundraising Engagement Team at Dorothy House and we are now on the lookout for an experienced fundraiser to join us and take on the responsibility of developing, implementing and delivering a wide range of Individual Giving communications.

As the Individual Giving Officer you will, amongst other principal responsibilities:

• Be the first point for contact for our partner Local Hospice Lottery

• Develop and deliver a programme of Direct Mail and Online cash appeals that provide a stable and growing income stream for Dorothy House

• Support the Head of Fundraising Engagement to develop and diversify our fundraising portfolio by testing and opening up new individual fundraising streams

• Support proactive approaches to secure new supporters in all sectors and grow the lifetime value of supporters.

In order to be successful you will have experience of developing and delivering fundraising campaigns, including digital campaigns. You will have expertise in implementing giving programmes to encourage regular giving, and will be able to deliver creative and persuasive donor communications. You will be highly analytical, a strategic thinker, a strategist and a visionary.

In return you will receive a competitive salary and benefits package, career encouragement and development, the opportunity to drive and deliver change and the knowledge that the work you do makes a difference to the patients and families of Dorothy House.

If you have the experience we need and are looking for a supportive, collaborative team environment and an opportunity to play a leading role in an individual giving programme then please get in touch.

Closing Date : Friday 5th February 2021

Interviews : WC 15th February 2021

We are excited to be working with King’s College Hospital Charity who are looking for an Individual Giving Officer to join their fundraising team on a fixed-term contract for 12 months. This role is available due to increased investment in the team and the manager is really keen to help someone grow and develop within the role. The aim of the charity is to improve the experience of patients, family and friends, and support initiatives that improve health, treatment, and care. We are proud to say that King’s College Hospital Charity are committed to an inclusive recruitment process which includes anonymised applications and sending interview questions pre-interview to help support equality and diversity.

This role is really exciting and you would be developing and working on two new digital fundraising products as well as working on more traditional channels. You will be managing campaigns from planning to evaluation – this is a key role in the delivery of an ambitious and growing Individual Giving programme. King’s College Hospital Charity are looking for a self-starter who is keen to learn and develop.

The successful candidate will need:

• Experience working across multiple projects, this can be in various fundraising teams, supporter care orthe commercial sector.
• Excellent organisation skills and attention to detail
• Able to analyse data and create campaign reports using Microsoft Excel
• A creative approach to work

Closing Date: 18th Feb

Salary: £27,000 - £30,000

If you would link to have an informal discussion, please call Ashby on 02030 062787 or email [email protected]

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

If enough applications are received the charity reserve the right to end the application period sooner.

Eden Brown is working in partnership with a superb health charity in Hampshire on their newly created Individual Giving & Supporter Engagement Manager vacancy. This is effectively a Deputy Head of Fundraising position with opportunity for growth in the role in the long-term. There is also flexibility with home-working and/or part-time hours in the post-Covid world. During the current restrictions this job is home-based.

The Individual Giving & Supporter Engagement Manager will play a leading and hands on role in the growth of the team and the charity. You will be responsible for designing and implementing the supporter acquisition, retention and development plans with a focus on growing reach, engagement and ultimately income across Individual Giving, Legacy and In Mem activity. You will be responsible for building the approach, team and leading the delivery needed to support this step change. Put simply, they are looking for someone to take our Legacy, Individual Giving and In mem revenues to the next level.

Key duties include:

* Develop and deliver a strategy to drive an increase in reach and engagement to maximise income potential across individual, legacy and in mem giving
* Design and implement campaigns and content to accelerate the acquisition of new supporters from across the UK using a variety of channels, touch points and relationships
* Provide a supporter experience that increases conversion and retention and builds long term commitment to the charity
* Utilise insight and data to set, monitor and evaluate campaign and revenue performance
* Manage, support and inspire your direct reports
* Engage and manage agency and supplier relationships and performance
* Manage the budget planning and monitoring across the three income streams
* Collaborate closely with comms and the wider charity to build understanding and support across the organisation and to deliver rewarding interconnected themed campaigns and appeals
* Support the Head of Fundraising with the strategic direction and planning processes for the department.

We are looking for someone with the following experience:

* Demonstrable successes in growing income across multiple revenues with a wide range of activities, campaigns and appeals
* Experience of researching, drafting and presenting strategic reports with evidence and supporting materials for effective decision-making
* Track record of developing supporter-focused content and products that increases reach and engagement across a wide range of viable campaigns and programmes across a variety of fundraising channels
* Proven experience of leading, inspiring and growing a range of direct reports
* Proven experience of optimising touch points, channels and relationships to acquire new supporters, increase conversion and retention and improve supporter experience

Eden Brown is committed to equality in the workplace and is an equal opportunity employer.

We are seeking a high caliber, self - motivated and dedicated applicant to fill the position of Individual Giving Lead.

The Organization:

Ol Pejeta Conservancy (“Ol Pejeta”) is the largest black rhino sanctuary in East and Central Africa, and home to the world’s last two northern white rhinos. It is the only place in Kenya to see chimpanzees, in a sanctuary established to rehabilitate animals rescued from the black market. It has some of the highest predator densities in Kenya, and still manages a very successful livestock programme. Ol Pejeta also seeks to support the people living around its borders, to ensure wildlife conservation translates to better education, healthcare and infrastructure for the next generation of wildlife guardians.

Role summary

Position: Individual Giving Lead

Reports to: Head of Voluntary Funding & Communications

Department: Fundraising & Communications – Voluntary Funding and communications team.

Duration: Permanent.

Location: UK or Kenya.

Closing Date: Sunday, 7th March 2021

The Individual Giving Lead raises unrestricted income from donors (gifts below US$1,000). He/ she will be responsible for planning, managing and delivering the income and expenditure of multi-channel multi-country campaigns for donor acquisition, cultivation and stewardship. The role holder will develop and implement the organisation’s individual giving strategy and plan that results in supporter retention and increased giving, with a focus on growing Ol Pejeta’s monthly giving program. Lead on growing the existing individual giving supporter base. The Individual Giving Lead will work with the Communications team to maximise impact of global campaigns.

The IG Lead will also be responsible for the ongoing monitoring, continuous improvement and success of your campaigns that provides unrestricted income, crucial to our future growth as an organization.

The role holder will be responsible for:

• Work with the Head of Voluntary Funding and Communications to develop and implement the new strategy for increasing income across all individual giving streams
• Manage Ol Pejeta’s individual giving campaign(s) in order to maximize returns from existing donor base and securing new donors
• Be a key player in achieving the annual targets agreed for all areas of individual giving
• Prepare detailed income and expenditure reports for each area of activity, and interpret data in order to measure effectiveness and return on investment
• Assist the Head of Voluntary Funding and Communications with preparing the annual budget. Prepare quarterly forecasts for individual giving income and report monthly on performance against targets
• Provide expertise and guidance on all matters relating to gift aid, including maximizing income and work closely with the Ol Pejeta UK team to ensuring gift aid declarations are accurately made and stored
• Working with the colleagues who support communications activities to produce strong and compelling fundraising materials for a wide range of channels and media
• Effective management, professional support and personal development of the Individual Giving Team 
• Increase levels of supporter engagement, retention and stewardship.
• Work with the team to develop and implement a stewardship programme including regular newsletters, mailings and on-line activity
• Explore and test new methods for donor recruitment and increasing unrestricted income
• Lead on the growth and delivery of the Rhino Guardian / monthly donor programme(s).
• Provide support to ensure successful fundraising events.
• Work collaboratively across teams to help generate leads for corporate, challenge events and major donors
• To perform any other reasonable tasks as requested by the Head of Voluntary Funding and Communications

Person specifications

Education, Language and qualifications

• BSc degree in Communications, Marketing, Business Administration, Public Relations, International Relations, Law, English, Journalism or any other related field;
• Excellent verbal and written communication skills in English, ability to inform and engage through written communication.

Knowledge, skills and Experience

• Proven expertise and experience of developing and delivering individual supporter fundraising strategies acquired in large charities
• Proven expertise of leading financial management of revenue and expenditures in planning, forecasting, and financial key performance indicators within the Individual Giving function
• Extensive experience of complex project or programme management, the successful delivery of objectives to time/budget, including engagement strategies and journeys that are optimised for income generation across different channels
• Substantial background in leading donor stewardship programmes in recruitment and retention, and proactive lifecycle management
• First class ability of interrogating data and databases, donor profiling, analysis and interpretation of results/trends to inform strategy
• Proven experience of CRM practices and application, digital marketing and mass marketing campaigning and audience segmentation and use of data analytics
• Demonstrable experience of inspiring a team to deliver income growth, driving the changes required and championing public fundraising, as well as developing staff

• Experience in raising funds in the European markets;
• Knowledge of regulatory environment for fundraising in the UK from individuals including data protection, Gift Aid and fundraising codes of practice and regulation;
• Excellent written and verbal communication skills, with a fluent writing style and the ability to communicate effectively in a wide range of media and audiences;
• Ability to work across teams and departments in a collaborative manner and to proactively engage colleagues on projects and initiatives;
• Exceptional interpersonal skills, and able to influence/persuade a wide range of stakeholders;
• Able to act with tact, diplomacy and confidentiality and deal with sensitive issues;

• Be self-motivated and proactive going above and beyond the call of duty;
• Willingness and ability to be on call out of hours, to accommodate communication with followers/ supporters in different time zones across the globe;
• Willingness to work on weekends and out of hours as required.

Are you the right person for the job? Please read the full job description carefully before you apply. Please address the person specification in your application as it enables us to identify the skills, knowledge and experience you have to be able to do the job effectively.

Please check your application and make sure you meet all the essential criteria listed; in addition your application will be stronger if you meet at least some of the desirable criteria. Thank-you for your understanding.

Ol Pejeta Conservancy welcomes applications from all sections of the community and promotes diversity.

APPLICATION PROCESS

Please see 'How to apply' below.

Individual Giving and Lottery Manager

Home Based / West Sussex

37.5 hours per week

£30,000 - £35,000 p.a. depending on depth and variety of experience in a similar role

St Barnabas Hospices offers specialist palliative care through two hospices: St Barnabas House adult hospice in Worthing and Chestnut Tree House children’s hospice near Arundel in Sussex.

Are you a brilliant and passionate fundraiser looking for your next role?

We are looking for an Individual Giving and Lottery Manager to join our Individual Giving and Digital team. This brand-new position will be leading our supporter acquisition direct marketing activity, including our large lottery programme. Campaigns cover door drops, telemarketing, canvassing, radio and digital. We need you to be an exceptional fundraiser who is driven by data and insight to help us transform our existing activity.

You will be responsible for maximising income through supporter acquisition and working closely with the Individual Giving Manager (Retention). You will thrive in an environment that will provide you autonomy and space to shape your role and activities.

Applicants will need extensive experience and a proven track record of managing fundraising campaigns and a multi-channel programme. You will have experience of working at a senior level in a charity of a similar size and the ability to engage others in driving plans forward with energy and credibility.

Why not come and use your talents to join a great team and raise money for a fantastic cause.

Closing date:  15 March 2021 Interview Date: w/c 22 March 2021

Benefits included:

• Enrolment onto our company pension scheme or the option to continue in the NHS pension scheme
• up to 35 days’ annual leave inclusive of bank holidays
• Free parking
• On-site education support
• Option to join Healthcare Cash Plan 
• Corporate Rate Gym Membership

An enhanced DBS will be sought, if you are successful in this role. The safe recruitment of staff at St Barnabas Hospices is the first step to safeguarding and promoting the welfare of children and adults in our care. As an employer we expect all staff and volunteers to share our commitment to safeguarding.

If you have the passion and drive to succeed, please visit our website for an application form. 

We are committed to promoting a diverse and inclusive community – a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, facilities, and services to support staff from different backgrounds.

The information you provide on your application form is the only information we will use to decide whether to short-list you for interview.

Prospectus is excited to be working with War Child to help them recruit for a new Senior Individual Giving Manager to join a growing team. War Child is a specialist charity for children affected by conflict. For more than two decades they've delivering high-impact programmes that are rebuilding lives across Afghanistan, Iraq, the Democratic Republic of Congo (DRC), Central African Republic and Yemen.

This position of offered on a full-time permanent basis to be home based during the pandemic with an eventual part time return to the London office, paying circa £40,000 per annum.

Application Deadline: Tuesday March 9th

Interview Date: March 17th

The post holder will be responsible for managing three key Individual Giving areas (Supporter Care, Challenge & Community and Supporter Retention) as well as overseeing critical campaigns and a stewardship retention programme, in order to drive income and achieve their strategic objectives. The post holder will also work closely with the Head of Supporter Engagement to shape their mass marketing strategy. You will be responsible for the on-going monitoring, continuous improvement and success of a programme, that provides low risk, unrestricted income, crucial to the organisations future.

They are looking for s an experienced senior fundraiser, that has demonstrable knowledge of and success in mass market channels and direct marketing with experience working on and developing individual giving products. Ideally, they are looking for someone who has experience budgeting and forecasting seven figure I&E budgets, developing life-time value forecasts and attrition models and using a range of KPIs to monitor and predict performance.

We are reviewing applications on a continuous basis so please do apply now and we'll be in touch!

As a specialist Recruitment Practice we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role.

Main Duties of the role:

• You will lead on the development, implementation and delivery of individual giving strategy, operational plans and KPIs
• You will create and execute our annual calendar of Direct Marketing campaigns and Digital appeals and initiatives to achieve individual giving income targets and engage with the supporter community around us
• You will be responsible for the management of financial processing across all fundraising lines, including Gift Aid, and the stewardship of individual giving donors
• Being a strong leader, you will manage the Database Co-ordinator and a team of 12 individual giving FR volunteers in line with PHC’s policies and procedures

To be successful in this post, you will need to:

• … be a clear strategic thinker, able to develop and implement clear operational plans to raise income through income generation initiatives and campaigns

• … have strong financial management and budgeting skills, to ensure income and expenditure budgets are accurately set and performance against them is managed

• … be an exceptional written communicator, with the ability to liaise and build rapport with supporters; providing excellent stewardship and care

• … be great at engaging with and building relationships with supporters, volunteers, clinical staff and other hospice teams

• … be highly creative and innovative, to ensure we continuously develop new ways to fundraise with our supporters and market all our individual giving appeals and initiatives effectively, particularly via digital channels

• … be a true team player – the fundraising environment is always fast

In return you will have full support and an individual development programme to enhance your career

• Superb professional development opportunities
• Supportive working environment
• Generous annual leave entitlement – 27 days’ annual leave plus Bank Holidays pro rata to the house work.
• Employee benefits package
• Employee Assistance Programme

If you are interested, then please apply here and also fill the attached application form. 

Full-time, some flexibility 

Are you looking for an opportunity to use your skills and make a real difference to our Herefordshire community? Do you have a flair for direct marketing that inspires and want to work at one of the top 100 best not for profit organisations to work for?*

Based in the beautiful village of Bartestree, approximately 5 miles west of Hereford city, St Michael's Hospice has been providing the highest quality care, free of charge, to the local community for over 35 years. This care is made possible by supporters taking part in fundraising events and activities, playing our lottery, shopping at our retail outlets, making charitable grants and donations, leaving gifts in their wills or giving freely of their time to volunteer.

We know that data is the key to doing more and doing it better and we believe that St Michael’s Hospice supporters deserve the very best experience with us. That’s why we’ve created the brand-new Individual Giving Development Manager role - part of the Income Generation Team - to keep this at the core of what we do - and is vital to the ongoing success of the Charity.

The Individual Giving Development Manager is a new and varied role and will be responsible for identifying and maximising income through targeted communications and stewardship, with potential and existing donors, regular givers and Lottery members. This will role will also include development of mid-level donors, legacy marketing and in memory fundraising programmes. 

To be successful in the Individual Giving Development Manager role, you need to have an in-depth knowledge of Raisers Edge or similar CRM system, excellent relationship management skills, knowledge of individual giving income channels and impeccable attention to detail. But you also have to bring enthusiasm and drive and ensure our procedures and processes maximise our fundraising.

You've got a successful proven track-record of retention and acquisition from direct marketing (both on and offline), digital products and regular giving. You're creative and innovative in approach; someone with their finger on the pulse when it comes to advances in individual giving and new opportunities for your supporters. You've got a nuanced understanding of the supporter journey and how to engage donors effectively for long-term relationships. 

As an enthusiastic self-starter with a hands-on approach, in taking on the Individual Giving Development Manager role you will be capable of working independently or as part of a multi-disciplined team. You will be an inspirational leader and provide direct line management to the Lottery Manager.

As well as joining an enthusiastic friendly and committed team, our location is hard to beat - nestled in the stunning Herefordshire countryside, in a state-of-the-art facility with free on-site parking, discounted delicious meals snacks and drinks. We offer a competitive salary and benefits package including 27 days annual leave, plus bank holidays, (rising to 29 days after 5 years and 33 days after 10 years), a Hospice pension, discounts with local suppliers, generous study leave and support for ongoing personal development.  Flexible home working will be considered.

If the Individual Giving Development Manager role sounds like the role for you and you want to work at one of the top 100 best not for profit organisations to work for*, then we’d love to hear from you. 

Apply  now and help St Michael’s Hospice continue caring to make a difference to patients living with a terminal illness and their families across Herefordshire and beyond.

St Michael’s Hospice is a great place to work and we were proud to have been included in The Sundays Times Best 100 Not for Profit Organisations to work for 2020.

Applications will be reviewed on a rolling basis.

Refuge is the UK’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, modern slavery and human trafficking, prostitution, forced marriage, stalking and FGM). Every day we support over 6,000 women and children in our national network of services.  These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs/ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services, culturally-specific services and the Freephone 24 Hour National Domestic Abuse Helpline. We advise Government and lobby hard to keep violence against women and girls high on the public agenda. We run award-winning prevention and public education campaigns, manage a busy press office and website, and we are an accredited training provider. We give a voice to the voiceless.

As a member of the fundraising leadership team, this role will lead on the strategic development and management of the Individual Giving team. Responsible for delivering the individual giving programme, this role will drive significant growth in new supporters as well as developing stewardship for existing supporters ensuring that agreed KPIs and budgets are met. Integral to the success of this role is partnership working with external and internal teams. In addition, this role will work closely with the Head of Supporter Fundraising to develop the strategy, plans, budgets, KPIs in order to deliver an integrated multi-channel programme of fundraising campaigns and activities.

It is essential to the development of Refuge's service delivery that the post holder is able to respond fexibly to changes in the requirements of this post. This job description is therefore a guide and not an exhuastive list of all responsibilities the post holder may have over time.

Competitive salary offering annual progression within points of the salary grade, 28 days annual leave increasing to 30 days, pension scheme with People’s pension that includes a 6% Employer contribution, comprehensive EAP.

Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. We offer the first Regulated Qualifications Framework (RQF) accredited qualification for our profession. 

Please visit Refuge’s website for further details and other opportunities.

Closing Date: 21st March 2021

Interview Date: 30th March 2021

This is a permanent and full time role with 37.5 hours per week.

An basic Disclosure Barring Service (DBS) certificate will be required for this role.

We are a multi-award winning, creative and innovative organisation, with high ambition to make our mark in the mass marketing arena. We’re looking for a highly experienced direct marketer who is ambitious, proactive and passionate about fundraising and who believes in creating a personal and rewarding experience for the UK public to make a difference to the lives of the world’s most vulnerable children.
The Senior Individual Giving Manager will be responsible for managing three key Individual Giving areas as well as overseeing critical campaigns and a stewardship retention programme, in order to drive income and achieve our strategic objectives. They will also work closely with the Head of Supporter Engagement to shape our mass marketing strategy. You will be responsible for the on-going monitoring, continuous improvement and success of a programme, that provides low risk, unrestricted income, crucial to our future.

We are committed to the safeguarding of children and vulnerable adults in all areas of our work. We have zero tolerance for any behaviours and practices that puts children and/or vulnerable adults at risk of abuse and/or harm.

Prospectus is excited to be working with Leonard Cheshire to help them recruit for a new Head of Individual Giving to join their growing team. Leonard Cheshire are the UK's largest voluntary sector provider of services to disabled people, they believe disabled people should have the freedom to live their lives the way they choose - with the opportunity and support to live independently, to contribute economically and to participate fully in society. There is possibility with disability, and they fight for disabled people to thrive.

This role is offered on a permanent full-time basis paying circa £55,000 per annum to be home based during the pandemic with an eventual part-time return to the London office.

The post holder will play a key role in accelerating their revenue growth, leading on the development and implementation of our Individual Giving strategy, ensuring supporters are recruited, retained and reactivated, maximising their lifetime value and delivering the best possible supporter experience based on deep insights and data. You will set and manage the IG budget and develop long term sustainable income through identifying the audiences, channels, products and messages to maximise effectiveness. You will also develop the highest quality supporter care and stewardship, and by working with the Director of Fundraising and the CRM team you will ensure a comprehensive intelligence bank of donors' insights to ensure highly targeted activities that increase supporter engagement.

They are looking for someone with proven expertise in developing and delivering individual supporter fundraising strategies in large charities, you will have significant experience of working with agencies to deliver outstanding results. You will have strong financial management skills, including planning and forecasting, as well as setting KPIs within an Individual Giving function.

We are reviewing applications on a continuous basis so please do apply now and we'll be in touch!

As a specialist Recruitment Practice we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role.