We have an exciting opportunity for a passionate, innovative, and skilled Fundraiser with previous leadership experience to join our Income Generation team here at Tŷ Hafan....
This new role will be responsible for developing and delivering our philanthropy strategy as we embark on the next phase of our journey and continue to evolve the service provision of this 21-year-old charity.
About us
Tŷ Hafan is one of the UK’s leading paediatric palliative care charities and offers care to children and support for their families throughout Wales. We offer comfort, care and support to children and young people with life limiting conditions, supporting them and their families at our hospice, in the community and in their homes. Tŷ Hafan provides care, comfort and support throughout the childs’ life, helping our families to ensure a short life is a full life. We are also there for families in times of crisis, at end of life and beyond.
Background
The Income Generation team plays a key role in raising funds that enable Tŷ Hafan’s hospice and community programmes to support children with life-limiting conditions and their families.The pandemic has significantly changed the way in which we operate with a major impact on traditional fundraising activities and income. The charity is therefore looking for new and innovative ways to increase awareness and support in order to raise funds. Our Executive team has devised an exciting business plan that includes the recruitment of experienced, skilled, creative and talented professionals to join our fantastic team and help to ensure the charity can reach its full potential in these challenging times.
About the role
Reporting directly to the Director of Income Generation, the Head of Philanthropy will be responsible for the development, delivery and implementation of a profitable fundraising strategy that is aligned with the charities overall mission and vision.
Key requirements of the role include:
- leading and managing a team responsible for Legacies, Grant, Foundations and Trusts, Major Donor, Individual Giving and our Ambassador Program.
- establishing a high-quality cultivation and stewardship programme for individuals and major donors.
- securing successful high-value applications for grants, trusts and foundations
- increasing donations and support for the legacy programme and ensuring a robust ongoing pipeline of prospects are formed.
- devising a programme to ensure we attract, nurture and build strong relationships with current and potential Ambassadors.
About you
We are looking for someone who is:
- Positive, motivational and with an encouraging approach to people management.
- Innovative, creative and collaborative, working alongside peers to deliver our overall Income Generation strategy.
- Experienced in philanthropy fundraising, with a demonstrable track record of raising high value donations.
- An excellent communicator, demonstrating strong written and interpersonal skills; diplomatic and sensitivity so as to appropriately engage with a wide range of stakeholders.
- Capable of managing multiple programme activities and adept at setting priorities and achieve against goals.
A driving licence and being able to work hours flexibly is a requirement of the role.
For more information on the role, including the full job description and person specification, please see attached candidate briefing pack. If you have any questions about the role or would like to speak with one of the team please contact.
Applications must be submitted via our website
Tips for candidates – all applications and interviews will be assessed using the person specification included within the candidate briefing pack.
Interview date: TBC
The closing date for this role has been extended to the 22nd of October
Please note this role is subject to the outcome of a DBS (Disclosure and Barring Service) Basic Disclosure check and two satisfactory references.
Tŷ Hafan is a leading Welsh children's charity which provides comfort, care and support to children with life-limitin... Read more
The client requests no contact from agencies or media sales.
Experienced in building strong and long-lasting relationships that drive phenomenal results? Great at developing creative and exciting plans that deliver? Ready to join an exceptional team making a huge difference to our Bristol hospitals and community? This might be the role for you….
Above & Beyond, the official charity partner for Bristol city centre hospitals, has an exciting opportunity for an individual to join our collaborative and supportive team.
Key to the role of Individual Giving Officer is building our database of loyal and committed donors and delivering growth in our unrestricted income utilising data-driven insight.
You’ll have experience of inspiring people to give, across a variety of channels, and be able to demonstrate how you’ve provided excellent donor stewardship to drive success.
You’ll bring enthusiasm and ambition to this varied role, using your passion for donor care and making a difference to increase engagement from supporters.
Please note: at this time Above & Beyond staff are predominantly working from home to limit the numbers in the office at any one time. However, there may be occasions when you will be expected to work in the office, where there are COVID-19 safety precautions in place, as required.
Hours per week: 37 | Salary: £24,000 | Closing date: Friday 23 October (5pm) | Interviews: Monday 2 November.
To apply for this role, please send your CV along with a covering letter by using the Apply button above.
Above & Beyond is the official charity fundraising for Bristol's nine city centre hospitals. Our mission is to raise the vital funds to... Read more
The client requests no contact from agencies or media sales.
Job title: Individual Giving Officer
Working hours: 21-28 hours per week (0.6 - 0.8 FTE), depending on the successful candidate’s preference. As a flexible employer, Free Tibet is keen to discuss how these hours are worked.
Starting salary: Up to £16,800 (0.6 FTE) - £22,400 (0.8 FTE). Up to £28,000 pro-rata.
Free Tibet is committed to keeping staff safe during the period of uncertainty caused by the COVID-19 pandemic, and has shifted to a primarily home-based working pattern for most staff. This role would therefore also suit candidates who live outside London, as long as they are able to come to the Brixton office an average of once per week.
Post summary
Individual giving accounts for the majority of Free Tibet’s income and this role will lead on all streams within this area. If you’re someone with a grounding in IG, this role will give you the opportunity to expand your skills, lead on a range of projects, and influence the direction of Free Tibet’s future fundraising. This would be the perfect role for an assistant or officer level fundraiser seeking more autonomy to manage their own projects, hold budgetary responsibility, and gain an insight into line-management.
The successful applicant, working closely with colleagues in the Campaigns and Digital teams, will project manage their own Direct Marketing projects including appeals, upgrade mailings, and regular giving recruitment. They will also lead on the recruitment and supervision of the fundraising team’s volunteers.
Benefits
The Individual Giving Officer will be part of a small, closely knit team which operates on a flexible basis. We offer 25 days pro rata annual leave in addition to public holidays and time off over Christmas. Additional benefits include a flexi-time policy, pension scheme and interest free season ticket loans.
How to apply
To apply for this role, please use the application form on our website (no CVs please). Completed applications must be received by 10:00 am on Monday November 9th. Interviews will take place on Wednesday November 18th via video call.
A job description with more details of the role, including a person specification, can be downloaded from the supporting documents below.
Free Tibet
Our vision is a free Tibet in which Tibetans are able to determine their own future and the human rights of all are respected. Free Tibet campaigns for an end to China's occupation of Tibet and for international recognition of Tibetans' right to freedom. We mobilise active support for the Tibetan cause, champion human rights and challenge those whose actions help sustain the occupation.
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Free Tibet campaigns for an end to China's occupation of Tibet and for international recognition of Tibetans' right to freedom. We mobi... Read more
We are recruiting for a temporary Individual Giving Officer to support a variety of campaigns for an amazing mental health charity.
The Charity
Believes a better life is possible for millions of people affected by mental illness.
The Role
Support Head with delivery of the Christmas cash appeal cold ads with digital marketing agency
Support IG manager with delivery of Christmas appeal reminder
Deliver the next quarters set of communications to capture consent preferences from expiring options
Deliver Mental Health UKs Christmas e-appeal
Redevelop and Deliver Mental Health UKs supporter journey for new and existing donors (emails)
Support Head with delivery of our obligations to Action for Mental Healths payroll giving consortium (e.g. Christmas comms/ comms updates to supporters/ meeting attendance.)
Develop and deliver the next edition of Response, our supporter magazine from copy and design to production and mailing
Support IG manager on delivering supporter journey
Deliver warm telemarketing campaign with agency to upgrade, convert and reactivate regular givers (possibly in conjunction with Legacy Manager with dropdown legacy ask)
Support Head on delivering Mental Illness next acquisition pilot with external agencies
SMS reconciliations and set up for any awareness days
Process invoices
The Candidate
Experience of project managing a range of direct marketing appeals
Experience of delivering supporter Journey
Telemarketing campaigns
Experience working with marketing agencies
General administration
CRM and good IT Skills
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We are currently working with a social welfare charity to recruit a Individual Giving Officer . you will be contributing to growing a fundraising program , they are looking for experience in direct mail, inserts and digital .
The Role
Work with the Individual Giving Manager to plan, develop and implement new campaigns to recruit individual supporters and develop income through direct marketing activity, considering audiences, products, propositions and channels
Work with the Individual Giving Manager to produce the budgets and written plans for the following year
Co-ordinate the retention appeals (Spring & Christmas) from concept through to fulfilment & campaign analysis
Produce end of campaign reports, review results and make recommendations for future activity to the Individual Giving Manager.
schedules, researching relevant media, data and financial information; sourcing, individual stories and images, briefing internal and external teams and writing copy
where necessary.
Brief and liaise with external creative teams to produce fundraising materials, reviewing and arranging approval from key staff and proofreading copy and design work ready for print.
Oversee the design, print and production of direct marketing activity, negotiating on bought services and ensuring invoices are in accordance with quotes.
Track and monitor income and expenditure for campaigns to ensure all commissioned activity is carried out on time, within budgets and to agreed standards
Monitor campaign performance seeking continuous improvement of campaigns through research, testing and evaluation
The Candidate
Prior experience of project managing a range of direct marketing activities including direct mail, inserts and digital.
Good experience of achieving fundraising targets.
Prior experience of using a fundraising database to segment and select data, produce reports and information analysis.
Experience of gathering case studies to feature in fundraising materials.
Significant experience of working with external agencies, creative teams and suppliers.
Experience of basic copywriting to produce fundraising letters and to enable supervision of external creative teams.
Excellent interpersonal, networking and relationship building skills, including the ability to represent the charity to supporters and internal and external stakeholders
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Want to use your fundraising skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
Are you passionate about giving people the opportunity for their values to live on?
Join WaterAid as our Senior Individual Giving Officer - Legacy and In Memory and you can inspire people to change normal for millions of people around the world so they can unlock their potential and change their lives for good. On top of that you'll be joining a 2020 Great Place to Work® award-winning organisation.
The Legacy and In Memory team is responsible for increasing the consideration and intent of individual supporters and the wider public to support communities to have clean water through gifts in wills and in memory giving. We also look after all aspects of legacy administration.
This is a full-time permanent position based in our Canary Wharf, London office (initially home-based due to restrictions on office numbers).
Job description
As our creative and process driven Senior Individual Giving Officer - Legacy and In Memory you will develop and deliver a range of fundraising and stewardship activities, across a mix of channels, to inspire more people to change lives forever through a gift in their will or in memory.
You'll also:
- Develop and implement campaign strategies
- Prepare and agree all briefs and supporting documentation to ensure a successful and timely delivery of the campaign
- Monitor, evaluate and analyse performance of campaigns, and provide recommendations for development based on data driven insight
- Build excellent relationships with colleagues across the Communications and Fundraising Directorate and external agencies
- Be creative and take an innovation approach to identifying new opportunities
About you:
- You'll have proven experience of creating inspiring campaigns that tap into audience insight to drive desired response.
- You'll have considerable experience of digital direct marketing and print and of creating social media campaigns.
- You'll have experience of developing journeys for supporters to deepen understanding, consideration and intent.
- You'll have experience in monitoring and evaluating campaigns and confidence to make recommendations to optimise future activity
- You'll have exceptional communications skills and experience of managing, negotiating and liaising with suppliers and internal stakeholders.
Salary: £32,900 - £34,000 (subject to experience) with excellent benefits
To see the full job pack, please click 'Apply'.
Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Applications will close 23:59 on Sunday 1 November.Availability for video interview is required w/c 9 November
Additional Information
WaterAid benefits include:
- 36 days holiday (including Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Flexible working conditions, including the opportunity for part-time work and home working up to 2 days a week
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave.
- Sabbaticals
- Volunteer Day
WaterAid is currently located at Canary Wharf, London and this will be your location and contract base. Due to current restrictions on office capacity the majority of our staff are working from home. All aspects of this including how we are supporting homeworking and the office transition will be discussed at the interview stage with you.
We are unable to provide sponsorship for this post.In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.
WaterAid is committed to ensuring that wherever we work in the world there is no tolerance for the abuse of power, privilege or trust. WaterAid reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind. The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf, is our top priority and we take our responsibilities extremely seriously. All staff and volunteers are required to share in this commitment through our Global Code of Conduct. We will conduct the most appropriate pre-employment references and checks to ensure high standards are maintained.
WaterAid is an equal opportunities, disability-confident employer and committed to achieving the highest standards of diversity, fairness and equality. Should you have a disability and require any additional support, please contact us via our website
WaterAid is on a mission to change normal for millions of people within a generation – by getting clean water, decent toilets and good hy... Read more
The client requests no contact from agencies or media sales.
This is an exciting time at Cruse Bereavement Care. Our strategy ‘Bereaved People First’, is taking shape and the charity is under-going significant transformation. This role is essential for the delivery of the strategy and the well-being of bereaved people across the country.
Working within the Fundraising and Income Generation team, the Individual Giving and Legacies Manager will be responsible for shaping and building a communications programme, which will engage individuals and increase income via appeals and legacy marketing. Our aim is to support, as well as engage with individuals across the country. With bereavement at the front of people’s minds, this is an exciting opportunity to create something very special.
If you thrive on insight to create communications, enjoy being bold and doing things differently, then this is the role for you!
We will interview candidates as and when suitable candidates apply.
Your application must consist of a CV and covering letter, which outlines your suitability for the role and should be no longer than two pages. Applications received without a cover letter will not be considered.
Cruse welcomes and encourages applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
Cruse Bereavement Care offers support, advice and information to children, young people and adults when someone dies and work to enhance societ... Read more
The client requests no contact from agencies or media sales.
We are searching for an Individual Giving Executive to join a leading children’s charity. This organisation is a great place to work with a flexible culture. You will have the opportunity to develop and deliver campaigns to acquire and steward existing supporters across a range of channels. You will also be working with the Individual Giving Manager to develop the overall marketing strategy for the charity.
You will need to be able to demonstrate:
- Experience of developing and managing Direct Marketing fundraising campaigns
- Strong analytical skills with good attention to detail
- A collaborative approach to working with teams and suppliers
- Strong communication skills, both verbally and in writing
Closing date: Asap
Salary: £23,545 - £25,430
If you would like to have an informal discussion, please call me on 020 30 062787 or apply online.
If enough applications are received the charity reserves the right to end the application period sooner.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we are experts in charity recruitment and excel at matching fundraisers to charity jobs. We take a relationship-led approach to recruitment, working ethically and supporting people to find their perfect fundraising jobs.
We are delighted to be working with an international development organisation who are looking for an Individual Giving Manager to join their fundraising team. This organisation has developed a new fundraising strategy, have an excellent Head of Fundraising and are looking for a motivated individual to drive forward their individual giving strategy. The role will look after digital acquisition and will revamp supporter journeys to maximise lifetime value.
As part of this role, you will be designing, reporting and evaluating fundraising appeals, products and campaigns to individual supporters and churches in order to grow fundraising income. You will be focusing on recruiting, retaining, and developing relationships with all donors using various channels, such as telephone, direct mail and digital engagement.
The organisation are financially stable and are actively investing in fundraising.
The successful candidate will need:
- Experience of working in individual giving or community or events fundraising if you have experience of designing comms for a mass-audience
- Proven experience of project managing fundraising and marketing campaigns and appeals and hitting financial targets
- A creative and ambitious personality, someone that likes to test and learn, this organisation are willing to invest in this area so they need someone who wants to maximise the opportunity
Closing Date: 3rd November
Salary: £35,000 - £38,000
If you would like to have an informal discussion, please call me on 020 30 062787or email [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we are experts in charity recruitment and excel at matching fundraisers to charity jobs. We take a relationship-led approach to recruitment, working ethically and supporting people to find their perfect fundraising jobs.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We are looking for an experienced Individual Giving Executive, in this role you will be working mainly on the retention side , managing cash appeals , raffles and stewardship comms , and you will be supporting a fast paced team in a large children's charity.
The Company
A well loved children's charity
The Role
To manage the day to day running of individual giving campaigns; including campaign planning, overseeing creative development, liaising with key stakeholders, co-ordinating print and production, monitoring and analysing results and feeding back to agencies.
To assist with the analysis, evaluation and reporting of campaigns, drawing conclusions and making recommendations for future activity.
To manage the invoicing process and campaign income and expenditure.
To undertake research about the charitys work with children for marketing projects and campaigns.
To assist in the selection and sign off of data for all direct marketing campaigns managed.
The Candidate
Experience of managing a range of direct marketing campaigns within a fundraising environment.
Familiarity with marketing databases and the ability to conduct analysis using Excel.
Ability to assess creative work, write/edit copy and feedback edits in a constructive manner
Ability to work under own initiative with minimal supervision
Ability to communicate clearly, both verbally and in writing, to a range of people at different levels of the organisation and with different target markets
Ability to proof read copy and artwork
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
At Barnardo's, we believe in children. Our purpose is to transform the lives of the UK's most vulnerable children and our vision is to realise Thomas Barnardo's dream of a world where no child is turned away from the help that they need.
The Individual Giving team is responsible for raising circa £13 million from individuals, using a range of Individual Giving channels including direct mail, telemarketing, digital, face to face and DRTV. The Individual Giving team consists of three main areas, each headed up by a Senior Individual Giving Manager - Acquisition, Development & Stewardship and Legacies. The IG team is responsible for recruiting, retaining, developing and reactivating supporters with the greatest lifetime value whilst implementing supporter centric journeys in order to effectively do so.
The purpose of this role is to project manage a range of Individual Giving campaigns. Each campaign manager may be required to work across different products (including cash, raffle and regular giving) and channels (including face to face, direct mail and telemarketing), and are responsible for managing projects from start to finish.
Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore are open to offering flexible working arrangement.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and Job Description below. This should be done with an understanding of the context of the service described.
About Barnardo's
At Barnardo's we believe in children - no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. We actively encourage applications from disabled, Black, Asian and Minority Ethnic and male candidates as they are under-represented within Barnardo's.
Our basis and values
Documents
* Recruitment of Ex-offenders Policy (Oct 2018).pdf (0.56 MB)
* IG Exec 20 - JD.pdf (28.16 KB)
* IGE 20 - Supporting Information.pdf (7.99 KB)
*
We are Barnardo’s. We transform lives.
We’ve come a long way since our founder, Thomas Barnardo set up a ‘ragged sc... Read more
Individual Giving Manager
Understanding Recruitment is currently supporting a national charity in their search for an Individual Giving Manager, home-based with occasional travel into South West London.
Having adapted exceptionally well throughout Covid-19 this frontline charity has seen great funding stability and is now looking to grow out their fundraising team with this exciting Individual Giving Manager opportunity. An opportunity to build and grow individual giving and legacy fundraising within this crucial charity, you will lead on strategy and have the support of an excellent Head of Fundraising.
Focused on engaging individuals across the country, this role will use key insights to connect with existing and new supporters effectively to achieve a realistic income target of £250k+. A truly supportive charity and team, they have a wonderful culture of collaboration and flexibility which is a testament to their success over the last few years.
This is the perfect role for an ambitious individual giving fundraiser looking to have a real impact and definitely not one to be missed!
To be successful as Individual Giving Manager, you will have:
- Proven experience within Individual Giving fundraising
- Confidence in implementing and creating fundraising strategy
- Evidence of using insights to engage with key audiences and building long-lasting relationships
- Collaborative nature and positive outlook
Individual Giving Manager / Legacies Manager / Direct Marketing Manager / Individual Giving Fundraiser
Salary: £36,000-£40,000 + Home-based + competitive holiday and pension
Location: Home-based, with 1-2 days travel into South West London per week once office working returns
Apply now for immediate consideration regarding this excellent Individual Giving Manager opportunity!
Individual Giving Executive - £27,000, Charity - South West London
- Are you an Individual Giving professional with experience in Acquisition and Retention?
- Do you have a background in multi-channel programs?
- Would you like to work an established medical health charity?
Pro-Marketing is working alongside an illustrious health charity who are seeking an Individual Giving Executive to develop their acquisition and retention projects within the Individual Giving program. This person will be joining a high achieving Individual Giving team that is split by 'Direct Marketing' and 'In Memory'. The Individual Giving Executive is positioned in 'Direct Marketing' and is responsible for campaigns and products across a range of channels such as direct mail, online and email through providing excellent supporter care.
What's great about this organisation?
- Amazing London location
- Modern offices
- Tangible cause as you will get to see first-hand what the charity raises funds for
- High achieving marketing and fundraising functions
- Centralised brand aligned marketing team
- In-house design team
- Opportunities to market fundraising activity that is makes national news
In this role you will be responsible for…
- Developing and delivering Individual Giving products and campaigns across a vast range of media in line with targets, budgets, and timescales
- Analysing programme and campaign performance to help inform decision making when presenting to key stakeholders
- Working with the Marketing, Digital and Data teams on any relevant briefs, campaigns and programmes
- Managing relationships with relevant external agencies and key suppliers
You will be ideally suited for this role if you have…
- Previous Individual Giving and Direct Marketing experience (charity background would be desirable)
- A background in fundraising databases (Raiser's Edge would preferable)
- Notable track record of end to end project management experience
- Multi-channel program experience including SMS, Paid, Social would be highly appealing
- Notable experience of relationship management
- An interest in working for an established medical health charity
What next?
If you are interested in applying for this Individual Giving Executive role, or in learning more, then contact me ASAP:
Tel: 0207 269 6338
Email:
Please note that this role is likely to require some homeworking initially due to the COVID-19 Pandemic.
Would you like £250 in vouchers?
Well, if you know any tax, legal, finance, HR or marketing candidates looking to move jobs please refer them to us and if we successfully find them a new job in the next 12 months we will send you £250 in vouchers of your choice.
As well as this we are looking to grow the Pro-Recruitment Group family and would be interested in any amazing Recruitment Consultants you think might like to work for us. £250 on offer for any referrals we successfully hire.
The consists of five distinct brands: , , , and
Our Marketing team has an extensive network in the UK with a wide range job opportunities which include, but not limited ... Read more
This lovely animal charity is looking for an experienced IG Exec to join their team working on the acquisition of new regular givers. The three primary products are sponsorship, DRTV and lottery (this is a new venture for them).
The IG Exec will lead on sponsorship, owning the project from start to finish including welcome packs, updates and retention of sponsorship donors – these will include content you and the marketing team will create such as videos and animal stories direct from the animal home in Cambridgeshire.
The IG Exec will also lead on a unique offering: welcome events. Every donor, regardless of size of gift, gets invited to the HQ to have a tour of the home. The IG Exec will lead on these events – invites, organising the day, presenting to supporters and leading the tour.
The manager of this role will also be working on DRTV and a new lottery programme, which the Exec will help him with. This isn’t a particularly hierarchical team, so it’s a good opportunity to get involved with all elements of these campaigns.
We are looking for somebody with experience of running or assisting on individual giving campaigns, ideally in donor recruitment.
QuarterFive specialise in recruiting to fundraising roles of all types and at every level. We’ll help you find a new job in an effic... Read more
Key responsibilities
To process cash, credit/debit card, CAF, standing orders and direct debits donations received, via post, telephone or internet, liaising with Finance Dept as appropriate.
To manage the Daily Receipts process - receipt all donations or pass on to the appropriate team as required.
To manage the Gift Aid checking, scanning and storage process.
To respond to all donor related and general enquiries received via telephone,post and email.
To maintain accurate and up to date donor records on the database by responding to donor requests such as change of address, mailing preferences or gone away returns.
To be responsible for filing and record keeping of manual forms and correspondence.
To accurately recording all Legacy and In Memoriam income keeping all correspondence with solicitors and executors in order.
To assist the Individual Giving Executive with their campaign process, including proofing artwork, checking data and working with external agencies as required.
To manage the accuracy and bi-annual updating of the thank you letters for the Charity.
To perform any other duties deemed appropriate by line manager.
Person specification
Experience of working in an office environment.
Good IT skills, including MS Word, Excel, Outlook and Powerpoint.
Good written communication skills, with a fluent writing style and good knowledge and practical use of the English language.
Excellent verbal communication and phone manner and confident in communicating with a wide range of people at all levels.
A keen eye for detail and to ensure high standards whilst working under pressure.
Excellent time management and organisation skills with the ability to manage multiple tasks simultaneously and to work to deadlines.
Able to act with tact, diplomacy and confidentiality and deal with sensitive issues.
Ability and experience of using databases or similar systems.
An approach to mirror our values supportive, professional, collaborative,
creative and confident.
Closing Date: 23rd October 2020