Individual giving officer jobs in charing cross, greater london
This new role is an exciting opportunity to play a key part in the growth of our Major Gifts and Partnerships Team. You’ll take the lead in stewarding our current portfolio of generous philanthropists, while also building a pipeline of new supporters, securing significant gifts to power our work.
Ideally, you’ll have at least three years’ experience in philanthropy fundraising, preferably at manager level — although we’re open to hearing from those ready to step up. You’ll be able to demonstrate a strong track record of securing five and six figure gifts and building lasting, meaningful donor relationships.
You’ll also help shape the creation of a new calendar of cultivation and engagement events, working closely with the Special Evetns team.
Why Join Us?
✨ Be part of an inspiring and passionate team making a real difference in children’s lives.
✨ Lead on an exciting period of growth and innovation.
✨ Competitive salary, benefits, and opportunities for professional development.
If you’re ready to take on a rewarding management role and help shape the future of fundraising at Rays of Sunshine, we’d love to hear from you!
We brighten the lives of seriously ill children across the UK by granting wishes and providing ongoing support in hospitals and within the community
Our Foundation:
We are an independent charitable organisation working to build a healthier UK. Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity, and helps build a stronger society. Yet good health remains out of reach for too many people in the UK, and services are struggling to provide access to timely, high-quality care. It doesn't have to be like this.
Our mission is to help build a healthier UK by:
- Improving people's health and reducing inequalities
- Supporting radical innovation and improvement in health and care services
- Providing evidence and analysis to improve health and care policy
We aim for excellence across our work and will achieve this by producing research and analysis, shaping policy and practice, building skills, knowledge, and capacity, and acting as a catalyst for change. Everyone has a stake and a part to play in improving our health. By working together, we can build a healthier UK.
About the Role
The Project Officer role is a new, varied position within the central Strategy, Planning and Change team, supporting the delivery of projects in our Future Foundation Programme, which is our internal change programme making the Foundation fit for the future.
The post holder will work closely with the team of Project Managers to provide high quality and efficient project management and delivery support. They will also play a key role to support the design and set-up of new and improved approaches to programme and project management across the Foundation. This is an exciting opportunity to support organisational wide projects that you can make your own supported by a friendly team.
Desirable Experience:
We are particularly interested in candidates who have experience working in a Project/Programme Office (PMO) environment, with familiarity in project governance, reporting, change management and supporting project management frameworks. This experience will be valuable in helping to embed consistent project practices and contribute to the success of our change initiatives.
How to Apply
Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more. If you would like to apply, please submit your CV, and answer the following application questions:
- This role requires excellent organisation and time management to support a wide range of activities across a busy team. Give an example of how you have successfully prioritised your time, managing the expectations of a number of stakeholders to meet your objectives, including any lessons you have learnt in your experience to date (max 300 words)
- Give an example that is relevant to this role where you collaborated and communicated with a range of stakeholders at different levels of seniority. What challenges did you face, how did you overcome them and what have you learnt from this that you would bring to this role? (max 300 words)
- Excellent communication skills are an essential part of this role. Using your writing skills, what are the three key messages that would persuade us to invite you to interview? This could include why you want to work with us and what you can bring to the role. (max 300 words)
Our commitment to Inclusion and Diversity
We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible, and supported environment, to ensure that we can make the best appointment for each job on merit. We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us. We have identified three diverse groups, In particular, we want to achieve a better balance across our organisation between men and women, increase representation of people from black and ethnic minority backgrounds and recruit more people with disabilities.
As part of this commitment, we particularly welcome applications from these groups. Apply to join our team and let's work towards building a diverse and inclusive workplace together. Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.
Closing date: 28 June, 23:00
Interview dates: w/c 14, July 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
The Digital Media Officer role provides support to Crimestoppers and Crimestoppers’ youth service Fearless, in creating impactful content and campaigns that empower people to speak up about crime.
You will be responsible for filming, creating, and scheduling organic and paid social media content, and as the face of Fearless’ social media platforms, feature in the content yourself. You will play a key role in shaping and driving forward Fearless’ communications strategy to ensure Fearless’ social media platforms remain relevant, engaging and supportive of Crimestoppers overall aims.
You will contribute to the development of Crimestoppers and Fearless national and regional campaign ideas, content and messaging and manage the execution and reporting of multi-channel communication activities. You will use data from campaigns, as well as insights from focus groups, to inform future projects.
What you'll bring
- Ability to think creatively and to communicate creative ideas to others. (Essential)
- Experience in designing and creating engaging and innovative content (including featuring in videos/audio) and campaigns for social media platforms or websites. (Essential)
- Excellent attention to detail and a good eye for design / visuals, ideally with expertise in software applications like Adobe Creative Suite, Microsoft Office, Canva etc. (Essential)
- Experience managing social media accounts and analysing engagement data to inform future content and campaigns. (Desirable)
- Excellent written and verbal communication skills; ability to present self professionally to internal colleagues, stakeholders, and clients. (Essential)
- Highly organised self-starter; persuasive, tenacious and perceptive. (Essential)
- Able to work effectively in a team and use initiative to manage and prioritise own workload. (Essential)
- Experience in communications or digital marketing/content creation. (Desirable)
- Knowledge of using web analytics. (Desirable)
- Knowledge of scheduling tools (Sprout Social, Hootsuite). (Desirable)
The client requests no contact from agencies or media sales.
FOODBANK FUNDRAISER (INDIVIDUALS AND EVENTS)
OASIS HUB WATERLOO
Up to 32 hours per week
FIXED TERM CONTRACT – Two years
SALARY: £26,737 (0.8FTE including London Weighting)
We are looking for a person with:
· Great character, chemistry and competency.
· Recent and proven experience in raising funds from individuals and events.
· Progressive and successful fundraising experience and approaches.
· First class team spirit and cohesion.
Is this you? Great – read on.
Oasis Hub Waterloo co-develops and co-delivers a wide range of integrated community services including a community centre, primary and secondary Academies, adult and further education opportunities, early years support, a Foodbank, advice services, a community farm, and well developed and diverse programmes for young people.
Purpose of job
This new role will lead on Individual and Events fundraising for Oasis Hub Waterloo with a focus on securing funds for Lambeth & Croydon Foodbank and our associated Advice services. This will include developing our awareness and capacity to gain income from High-Net-Worth Individuals, Events and Legacies.
To apply please submit your CV and a covering letter via the Charity Jobs website.
Your Supporting Statement (max of two A4 pages) must share specific and relevant examples demonstrating how your qualities and experience will enable us to increase our income generation through individual giving and events.
Inspire and impress us!
Return your CV and Supporting Statement by Midday on Monday 23rd June 2025
Face to face Interviews will take place in Waterloo on the Monday 30th June 2025
If you want an informal chat about this role, please see our contact details on the Oasis website.
As part of the package, Oasis offers:
· Flexible working where possible with family friendly policies
· A non-contributory pension scheme, currently offering 7% employer contribution
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children/young people and vulnerable adults. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidate must have the right to work in the UK.
Oasis supports Equal Opportunities. Registered Charity No. 1136965
The client requests no contact from agencies or media sales.
Rinova Ltd is an established and successful employee-owned company, with headquarters in Central London and a branch in Malaga, Spain. Rinova is a key deliverer in both UK and EU funded provision, and we were granted funding under the Mayor’s ESF Academies Programme, to set up the Creative Academy. Since its launch, the project has successfully supported dancers to enhance their professional development and is now delivering a range of courses as part of the Mayors Adult Skills provision.
Free accredited courses in Dance Leadership, Performance Skills and Investigating Enterprise Skills, offer learners the opportunity to develop their skills and potential career opportunities.
This role is an opportunity to join an innovative, fast-growing company that offers the right applicant the chance to develop their career aspirations.
About the job
Rinova Ltd are currently seeking an experienced Dance Tutor and Learning Support Officer for their Creative Re Work Programme, with a background in the arts and creative sector, keen and able to work with young people and adults entering or re-entering the world of work.
The successful candidate will be committed to helping people achieve their potential and to assist with the delivery of our accredited courses in London locations. We need a committed, enthusiastic, and positive individual to join our fantastic team of professionals - empathy, great communication skills and a passion for helping people achieve their potential are must-haves. An understanding of the very specific barriers and considerations, that those within, (or transitioning into) the creative sector, face.
The successful candidate will also be required to be competent in collaboratively designing lesson plans, learner timetables and schemes of work.
In addition, be able to conduct learner reviews, competent marking abilities of learner portfolios, demonstrate effective administrative skills and deliver high quality information, advice and guidance.
The role will be offered initially on a part-time basis mainly working across London boroughs and the office, with the opportunity to work remotely on occasions. There may be potential for this to become a full-time post in the future. You will be required to complete a practical assessment as part of the interview process.
About us
Rinova Ltd is an employee-owned company and a social enterprise operating in the fields of social, economic and cultural development. We specialise in the design and delivery of projects in employment, learning and skills, enterprise, arts and culture and regeneration - in London and internationally. Whilst this role is focused on our UK delivery, there may be opportunities to be involved in our international work and in European travel. Our work includes project development, project management, research, evaluation, funding development, training and capacity building. The client is at the heart of everything we do; our success depends upon partnership working and forging positive and productive relationships with our partners and stakeholders.
We are an Approved Centre for the delivery of accredited courses with both NCFE and the Leadership Skills Foundation, Awarding Bodies. We have been awarded a Matrix Accreditation, which is recognition of our high standards of IAG delivery, and we have Centre of Excellence status from the Leadership Skills Foundation.
This is an ideal opportunity for someone who has experience in the arts, has developed excellent networks and understands the issues facing those entering the sector. The successful candidate will have a commitment to supporting individuals and want to be part of an organisation, which changes lives for the better.
Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting.
Closing date: 17th June 2025
Job description
Delivery and line management
- To assist in the delivery of practical dance and performance skills classes as and when required.
- To manage a caseload of participants requiring Information, Advice & Guidance (IAG), mentoring and confidence building
- Completing appropriate action plans and reviews with participants
- To act as the single point of contact for small caseload of participants
- Complete marking of learner portfolios and reviews in a timely manner, ensuring high quality assurance standards
- To identify suitable referral partners i.e. universities, colleges, established networks, dance and community organisations from which to recruit course participants
- To communicate effectively with stakeholders, clients and team members
- To confidently deliver high quality teaching, information, advice and guidance
- To efficiently complete relevant paperwork, ensuring that accurate records are kept
Development of training materials and delivery
- To develop lesson plans, schemes of work and learner timetables that support delivery of the outcomes
- To provide resources relevant to individual courses
- To ensure that accurate records are kept for all sessions with appropriate sheets signed and stored
- To assist in the development of training materials to support the delivery
- To use available networks to recruit course participants from appropriate organisations
- To liaise with stakeholders and partners to develop effective referral mechanisms and future possible collaborations
Person Specification (skills knowledge and experience required)
Please address all points in your supporting statement and give examples
- Competent practical skills and/or experience as a performance artist. Dance conservatoire training, University education or equivalent with at least 3 years' experience.
- Practical experience of having worked within the creative industries and an understanding of the challenges faced by those either entering or transitioning within the creative sector.
- Some experience of working ( in a formal or informal capacity) with adults or young people aiming to access employment in the creative industries or wishing to retrain, would be an advantage.
- Existing networks which can be utilised to enable you to meet your targets in relation to recruitments and progression routes. Ability to develop networks in support of organisational goals
- Good IT skills and the ability to produce professional presentations and training materials
- Technically competent with various software programs, including but not limited to Microsoft Office (Word, Excel, PowerPoint),
- Experience of designing content across various social media platforms and knowledge to be able to implement this in a work environment to promote the work of the projects
- Ability to work to tight deadline and targets
- Able to create engaging and motivating training materials
- High standard of organisation, written and oral communications skills
- Good understanding of the social and educational issues relating to a multi-cultural cohort and how this relates to learners
- Able to prioritise a diverse workload working to strict deadlines, pre-empt upcoming issues, and solve problems
- The successful candidate must be willing to work outside normal working hours on occasions and travel within London Boroughs to deliver at satellite locations
First Give is a national charity that empowers young people to make a positive difference to the causes they care about. We do this by partnering with secondary schools across England and Wales, delivering a fully resourced programme that inspires an entire year group to connect with local charities and take meaningful social action — from fundraising and volunteering to campaigning and raising awareness.
Each programme culminates in a celebratory School Final, where student teams present their projects to an audience of peers, teachers, and guests. The winning class is awarded a £1,000 First Give grant for their chosen charity — but every participating student contributes to their community and gains skills, confidence, and a deeper understanding of social issues. We currently partner with over 200 schools each year, helping thousands of young people become active, engaged citizens
Our values inform what we do at First Give. We are:
- Altruistic
- Inspiring
- Empowering
- Collaborative
- Professional
This is an exciting time for First Give, as we have recently launched our three-year strategy and our ambition to activate the generosity of a million young people by 2034. In order to meet the requirements of the organisation for this ambitious growth a new 3 year fundraising strategy has been developed which includes expanding and diversifying our fundraising streams into Corporate and HNWI. We have also recently launched recruitment for a Fundraising Campaign Board Chair. The Campaign, A Route to A Million, aims to raise an additional £1.5 million over the next 3 years.
Philanthropy and Partnerships Manager
We are seeking a dynamic, strategic and relationship-driven Philanthropy and Partnerships Manager to lead on growing and stewarding First Give’s portfolio of high-value funders. This role will focus on securing income from High Net Worth Individuals and developing corporate partnerships – from first engagement to account management and delivery.
You will play a pivotal role in shaping First Give’s income growth, working closely with our Deputy Director. This role will also support key engagement activities, including hosting donors at student-led Final events and facilitating employee volunteering at schools.
This is an exciting opportunity for a confident fundraiser and communicator with experience managing and deepening relationships with both individuals and corporates – someone who thrives on strategy, storytelling, and social impact.
Key Responsibilities - please refer to attached job description for full details
Corporate Partnerships
- Work with the Deputy Director and members of the Campaign Board to develop a proactive pipeline of corporate partners, focusing on strategic alignment, mutual benefit and long-term value
- Lead on developing tailored pitches, proposal decks and partner materials
- Support the delivery of corporate partnerships, including recognition, benefits, volunteering engagement and impact reporting
Donor Engagement and Stewardship
- Work with the Deputy Director and Campaign Board to identify and cultivate new HNWI prospects
- Collaborate with members of First Give’s Fundraising Campaign Board to generate and support with requests for funding to HNWI and Corporates
- Develop and implement a HNWI outreach strategy, including managing a cultivation pipeline and tracking engagement milestones
- Coordinate and deliver engaging stewardship activities and materials, including tailored updates, reports, and thank-you communications
Person Specification
Essential Experience and Skills
- Demonstrable success in securing significant income from Corporates and HNWI
- Strong experience managing relationships with institutional donors, from cultivation to reporting
- Excellent written communication skills – able to craft compelling, strategic proposals and reports
- Understanding of corporate fundraising and partnership delivery, including employee engagement and volunteering
- Confident and personable – able to represent First Give at events and in donor meetings
- Experience engaging senior stakeholders or board members
- Strong pipeline management and ability to prioritise and coordinate multiple prospects and reporting requirements
Personal Attributes
- Passionate about First Give’s mission to empower young people through social action, with a strategic and entrepreneurial mindset for income generation
- Strong relationship builder with excellent interpersonal skills; thrives in collaborative, mission-driven environments
- Self-motivated, well-organised, and driven to meet ambitious targets
Desirable Experience
- Experience in a similar role within a charity supporting young people, education, or community development
- Familiarity with corporate social responsibility and ESG trends in corporate fundraising.
- Experience supporting or mentoring fundraising team members
- Experience developing donor engagement materials and reports with a focus on impact storytelling
Why work for First Give?
First Give provides many benefits and prides itself on how it treats its staff. Our benefits include:
- Three additional days between Christmas and New Year given to staff gratis. An additional day off for your birthday in addition to your annual leave allowance. Annual leave allowance increases year on year after 3 years with First Give, to a maximum of 30 days per year
- Contributory pension scheme
- Access to Health Assured (health and wellbeing) Employee Assistance Programme
- As you will use your personal mobile for work, First Give provides a phone allowance to contribute towards your mobile costs
- Training and professional development budget, with regular training offered through the Pears Foundation
- Up to three volunteering days per year
- Multiple team socials throughout the year
Contract: Full-time, 37.5 hours per week (9-5.30pm). Permanent
Location: Hybrid - The successful candidate will be expected to work from our London office or attend in-person meetings and host donors at school Final events up to two days per week. The remainder of the week can typically be worked remotely, with some flexibility as required.
The students we work with come from a diverse range of backgrounds, and so do we. We want to ensure that we are recruiting, retaining and promoting a diverse mix of colleagues. We want to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented, particularly black and minority ethnic and disabled candidates.
Creating opportunities where young people are inspired and empowered to give their time, money or skills to charities and causes that they care about

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a passionate, values-driven fundraiser looking for a career-defining opportunity? Join WSUP at a pivotal moment as we grow our impact and strengthen our fundraising in line with our ambition to prevent and end homelessness in our community.
Click Apply, download our Recruitment Pack and find out about WSUP's strategic priorities.
This new Fundraising Lead role is central to our strategy - designed to secure sustainable income through community engagement, partnerships, and bold, values-aligned funding. You’ll lead the development and delivery of an ambitious fundraising strategy that aims to grow income to £400,000+ per year - supporting both WSUP’s immediate needs and long-term growth. This will include a blend of bid writing, challenge events, and community-led fundraising, working closely with volunteers, partners, and local supporters to build strong relationships and unlock sustainable income.
Your work will help expand our trauma-informed services, embed lived experience across the organisation, and ensure we respond to rising demand with dignity and care- while building a local solidarity economy based on mutual support and community-led solutions.
We’re looking for a creative and strategic thinker with excellent relationship-building skills and a commitment to equity and inclusion. You’ll be working closely with our leadership team and wider network of partners and volunteers, shaping a fundraising programme that reflects WSUP’s grassroots ethos and the powerful stories at the heart of our work.
This is a unique opportunity to help shape the future of a trusted local charity - and to play a vital role in building a healthier, more just Greenwich for all.
Key Responsibilities
Fundraising & income generation
· Trusts & grants: Research, write, and submit compelling funding applications to trusts, foundations, and grant-making bodies to secure new and repeat funding.
· Corporate & individual giving: Work alongside Service Delivery Manager and Deputy Service Manager to develop relationships with corporate sponsors and individual donors, creating engagement opportunities.
· Donor stewardship: Manage and nurture relationships with funders, ensuring timely reporting and impact updates.
· Donor stewardship: Provide timely and effective follow-up communications with supporters, ensuring they feel valued and engaged.
· Fundraising strategy: Support the development and implementation of WSUP’s fundraising strategy, identifying new opportunities for income growth.
· Event fundraising: Assist in planning and delivering fundraising events to engage supporters and raise unrestricted funds
· Financial oversight: Work with the CEO to develop fundraising budgets and ensure accurate income tracking.
· Financial oversight: Process cash and cheque donations for Community & Events income, including ensuring this income is processed and recorded accurately on our database which may include batch uploads.
· Campaigns & appeals: Develop and implement online fundraising campaigns, such as Winter Appeal or emergency appeals.
· Storytelling & impact reporting: Work with Communication Lead to share real-life stories that showcase WSUP’s work.
Person Specification
Essential skills & experience
· Fundraising knowledge: Understanding of trust, foundation, and corporate fundraising, with proven experience of writing successful grant applications.
· Communication skills: Strong written and verbal communication, with the ability to craft compelling proposals and reports.
· Relationship management: Ability to build relationships with funders, donors, and stakeholders at various levels.
· Organisational skills: Ability to prioritise workload, meet deadlines, and manage multiple projects simultaneously.
· IT proficiency: Strong skills in Microsoft Office (Word, Excel, PowerPoint), databases, AI tools and social media scheduling tools.
· Financial literacy: Ability to create fundraising budgets and financial reports.
· Compliance: Knowledge of fundraising legislation, including Gift Aid and GDPR compliance.
Desirable skills & experience
· Experience in a small charity setting, ideally within the homelessness or health-related sector, understanding the challenges and opportunities of grassroots fundraising.
· Experience organising donor engagement events or corporate sponsorship opportunities.
· Proven ability to use videos and infographics to enhance fundraising campaigns.
· Social media: Experience using social media for fundraising and engagement, with an understanding of digital marketing principles.
· Experience with volunteer management or coordinating fundraising volunteers.
Personal attributes
· Passionate about social justice and WSUP’s mission to support people in crisis.
· Self-motivated and able to work independently, with a proactive and creative approach.
· Adaptable and willing to take on a variety of tasks in a small but dynamic team.
· Resilient and resourceful, with a problem-solving mindset.
· Comfortable working in a fast-paced, evolving environment where flexibility is key.
What we offer
· The opportunity to make a real impact in a grassroots charity supporting local communities.
· Flexible working arrangements (remote work possible).
· Professional development and training opportunities.
· A supportive and inclusive team culture, with a strong emphasis on lived experience and trauma-informed practice.
Our ambition is to prevent and ultimately end homelessness within our local community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a passionate and experienced full-time Specialist Support Worker to join our team, based in Leyton, East London.
Furnishing Futures is an innovative charity that creates beautiful healing homes for women and children who have escaped domestic abuse, and been given empty social housing, by partnering with the interiors industry to reduce waste. We are looking for a Specialist Support Worker, to work alongside our Senior Specialist Support Worker to provide focussed support to our beneficiaries across London.
The ideal candidate will have experience supporting vulnerable people with complex needs from a wide variety of backgrounds and an understanding of the impact of deprivation, discrimination and domestic abuse on individuals, families and communities.
If this sounds like you we'd love to hear from you, even if you only meet most of the essential criteria. We particularly welcome applications from people from all marginalised groups, communities and backgrounds.
It is our mission to create a future where furniture poverty no longer exists and no useable furniture ends up in landfill
Job Title: Finance and Administration Officer
Responsible to: Finance Manager
Salary: £30,000 - £32,000 per annum
Location: USPG, 5 Trinity Street, London, SE1 1DB
Hours of work: Full time 5 days per week (35 hours per week) – Office based
Very occasional work outside normal working hours with time off in lieu. (Some occasional UK travel required.)
The package also includes
· 8% employer pension contribution
· 25 days annual leave, plus bank holidays and additional discretionary leave during Christmas.
· Season Ticket Loan
· Enhanced Maternity and other family friendly policies
About Us
USPG is the Anglican mission agency that partners churches and communities worldwide
in God’s mission to enliven faith, strengthen relationships, unlock potential and champion
justice. You can find out more about our work by visiting our website.
About the Role
This is a varied and rewarding opportunity for someone with strong finance and administrative skills. Working closely with the Finance Manager and Office Manager, you will support the organisation by:
· Processing donations, direct debits, Gift Aid claims, invoices and payment runs
· Maintaining accurate records using QuickBooks and Raiser’s Edge
· Supporting governance and operations: scheduling meetings, preparing agendas, taking minutes
· Managing office logistics: post, supplies, facilities
· Providing administrative support across finance and operations
You’ll play a key role in the smooth running of USPG’s finance and administrative functions, with opportunities to learn and contribute to an organisation with global impact.
About You
You will have at least three years’ experience in a finance and administrative role, with strong organisational skills and a high level of attention to detail. You will be confident working with numbers and have good written English and communication skills. Proficiency in Microsoft Office, particularly Excel, Word, and Outlook, and experience with finance systems such as QuickBooks, Sage, or Xero are essential.
Ideally, you will have experience working in the charity or not-for-profit sector, and familiarity with customer relationship management (CRM) systems like Raiser’s Edge would be an advantage. You should be comfortable working with people from diverse cultural and national backgrounds, and able to manage your workload effectively as part of a supportive team. A genuine interest in the work of USPG and alignment with our Christian ethos is essential for this role.
How to apply
Please see the attached Application and Equal Opportunties Monitoring forms.
Application deadline: 16 June 2025
Interviews: 23 June 2025.
Please note: Shortlisted candidates may be asked to complete a short test ahead of the interview
We bring people together from different parts of the global Church in mutually enriching conversation and profound encounters.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Service Officer
About Us
Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:
We work alongside people to help them escape poverty, build confidence, and find community.
Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.
We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.
Mission
The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other
Vision
Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again.
Values
These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation.
An organisation that is driven by people with integrity and commitment to the cause
We believe in leadership, development, growth, and continual learning
Ensuring fairness, equity and equality
Creating a place of respect, kindness and dignity for all
A healthy environment where people have fun and can be creative
Salary £16,224 per annum
Permanent Contract. ( Subject to further funding )
Part-Time, 20 hours over 5 days
Term Time
Monday, 1 pm - 6 pm
Wednesday 1 pm - 6 pm
Thursdays - 1 pm - 6 pm
Fridays 9 am - 2 pm
Saturdays 9.30 am -2.30 pm
(including 1 hr unpaid lunch)
School Holidays
Monday - 9 am-2 pm
Tuesday - 9 am - 2 pm
Wednesday 9 am - 2 pm
Thursdays 9 am - 2 pm
Saturdays 930 am - 230 pm
(including 1 hr unpaid lunch)
Working - from our Offices and Centres and in the community/outreach locations
The post holder must be flexible to work evenings and weekends to meet client and community needs.
There will be work/training outside of office hours, including evenings and weekends, with appropriate time back in lieu.
Main Purposes of Job and Key Tasks
Do you have an empathic personality and want to work in a challenging but rewarding field? Spring Community Hub has an exciting opportunity to recruit a Service Officer
The Service Officer will play a crucial role in supporting the mission of our charity by providing comprehensive assistance and advocacy services to individuals and families in need. This position will involve engaging with diverse communities and ensuring that all services are delivered with cultural sensitivity.
The Service Officer will work collaboratively with staff and volunteers to deliver Food Bank services, Activity Camps, and Afterschool club, advice and advocacy support, clothing assistance, cooking programs, and Social Supermarket Operations, as well as support initiatives for the elderly, individuals experiencing poverty and isolation, and families with children.
The post holder must be an enthusiastic and motivated person to coordinate and manage our Food Banks, Community Café, and Social Supermarket, including the supervision of its volunteers/staff, as well as planning, organising, and implementing supermarket collection.
The post holder will be required to be flexible to the changing needs of the organisation and as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the Leadership Team/ CEO and trustees.
About the Role / Key Responsibilities
Programme Planning, Delivery and Implementation
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To design and deliver the Activity Camps and After School Club Programme calendar, curriculum, and events that are outcomes-focused, educational, and engaging, and enable young people to develop a range of skills appropriate to their needs.
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Working with Children, young people, and their families to build services that meet their needs, wants, and aspirations of the individual.
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Work in Collaboration with the Leadership Team to oversee the work of the Spring Activity Camps Coordinators to design and develop a range of activities, workshops, and programmes to meet the needs of our children, young people, and their families
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Collaborate with other staff members, volunteers, and external partners to deliver engaging, fun, and impactful activities
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Ensure all activities align with the organisation's mission and values and promote personal growth, inclusivity, and well-being.
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Oversee and coordinate the operations of Food Services
-
Assist clients in accessing food bank services, ensuring they receive the necessary support with dignity and respect.
-
Maintain inventory management for food items and coordinate food drives and partnerships with local suppliers.
-
Developing and coordinating effective stock control systems, arranging timely transportation of collections and deliveries, and meeting legislative standards - i.e., Health & Safety/Environmental Health.
-
Provide and oversee assessments of guests, customers, and service users on a one-on-one/group basis to ensure they receive adequate advice/signposting and support on benefits, housing, financial support, and other relevant issues impacting clients' well-being. Work in collaboration with the Advice and Advocacy team.
-
Advocate on behalf of clients to secure access to necessary resources and services.Stay updated on the relevant policies and available community resources.
-
Oversee the operation of the clothing bank, ensuring that items are organised, available, and of good quality for clients..
-
Develop and oversee cooking workshops that celebrate cultural diversity and promote healthy eating practices.
-
Collaborate with local chefs or volunteers to create a welcoming environment for participants.
-
Oversee in the day-to-day operations of the social supermarket, ensuring a welcoming atmosphere for customers.
-
Engage with elderly clients and those experiencing isolation to provide companionship, support, and resources related to their specific circumstances.
-
Work on outreach programs targeting vulnerable populations to provide suitable assistance.
-
Educate the team on nutritional options and food
-
Lead or assist in after-school clubs and programs that promote educational engagement, social skills, and personal development for children.
-
Support families to identify their needs and connect them with appropriate services and resources.
-
Represent Spring Community Hubs Service and project at relevant forums and meetings across the Borough and at a London/National level
-
Ensure that all processes and procedures in the SCH manual are being followed
-
Ensure that the foodbank meets health and safety/environmental health standards in all its locations
-
Bring to the attention of the Service Manager any concerns about the running of the project or its future sustainability
-
Oversee the food Services in conjunction with the Service Manager
-
Organise and run food collections in conjunction with Hub support
-
Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.
-
Keeping up to date with legislation and policy related to the Service and making any necessary modifications to accommodate changes.
-
Overseeing stock orders and working in collaboration with the Hub support and Finance department.
-
Comply with SCH policies and procedures regarding the operation of services and policies
Strategy, Stakeholder Management, Leadership, and Management
-
Representing the organisation on a strategic level at external meetings and events with Community partners, Local Authorities, Funders, and other key stakeholders
-
Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.
-
Foster relationships with local organisations, community leaders, and stakeholders, and participate in community outreach initiatives to raise awareness about available services and encourage community involvement.
-
Maintaining relationships with suppliers, community groups, Schools, Libraries, supermarkets, and other stakeholders.
-
Supervise the work of the Activity Camp Coordinators, Bank Staff, Volunteers, and Facilitators during Camp and Activity Sessions
-
As one of the Deputy Safeguarding Leads, manage any concerns about a child, young person or family's welfare effectively and share concerns with the Leadership Team and other DSLs.
-
Actively contribute to and participate in AGMs, Away Days, Team Meetings, Development Sessions, and other Internal Meetings
-
Support in the rolling recruitment of Coordinators, Bank Staff, and Volunteers to meet the needs of the service.
-
Work with the Leadership Team to ensure up-to-date Employment, Training, and other HR records for all Staff and Volunteers within the Team, and work in collaboration with the Business Support Team
-
Work with the Leadership Team to ensure the service and Resources are used effectively within designated budgets, including the reimbursement of expenses.
Camps and Event Management:
-
Coordinate and oversee the planning, logistics, and execution of SCH Holiday Camps, Afterschool Camps and Events.
-
Ensure adherence to Health and Safety Guidelines, Risk Assessments, and appropriate Safeguarding measures.
-
Manage Camp staff, volunteers, and external contractors during activities and events, creating a positive and inclusive atmosphere.
-
Liaise with schools, organisations, local authorities, and volunteers to explore ways of sustaining and improving the provision.
-
Promote and market the project through outreach to schools and other community groups in Southwark/Havering and surrounding areas, and organise bookings.
Volunteer Management:
-
Work in collaboration with the Leadership Team and Business Support Team to recruit and train Volunteers.
-
Oversee and manage the volunteers in the team who support activities and events, providing necessary guidance and supervision.
-
Work with the Leadership team to foster a positive and inclusive volunteer culture, recognising and appreciating their contributions.
-
Work with the leadership Team to monitor and evaluate volunteer performance and provide constructive feedback, reports, and support as needed.
-
Coordinate and oversee all Food Service / Project volunteers, and oversee the volunteer timetable to ensure the best use of volunteers
-
Coordinate the volunteer team at the warehouse and oversee groups of corporate volunteers, school groups, and other youth groups visiting to help.
-
Ensure that volunteers are trained to undertake responsibilities within the warehouse and to meet the relevant legal requirements. This could include basic food hygiene, first aid, evacuation procedures, manual handling and lifting, health and safety, and fire procedures
Administration and Reporting:
-
Maintain accurate records of activities, participant attendance, incidents, Impact Reporting, Monitoring and Evaluations, including referral processes, and ensure the requirements of Data Protection, Quality Assurance, Funding, and Compliance are met.
-
Prepare regular reports for all the Projects highlighting progress, challenges, and recommendations for improvement.
-
Work within agreed budgets for activities, Camps, and Pastoral Care Services, ensuring efficient resource allocation.
-
Ensure that local data is entered into the database
-
Maintain accurate records of client interactions, services provided, and outcomes achieved for reporting and evaluation purposes.
-
Provide regular updates to the Leadership Team on service delivery and community needs.
-
Produce monthly project reports and keep the CRM/ Database updated
Person Specification
-
Experience in working with children and young people, in particular individuals who are experiencing significant Poverty and Inequality and may also have multiple and complex needs.
-
The ability to communicate effectively with a wide variety of people and establish and maintain good working relationships with Partners and external stakeholders
-
Proven Line Management and Supervisory experience
-
Willingness to undertake further training as required by Spring Community Hub
-
Commitment to the concept of continuous improvement of procedures and practices
-
Ability to remain calm in challenging situations and reinforce boundaries
-
Ability to support people in managing difficult feelings, and communicate their needs effectively
-
Knowledge of best practice for lone working, data protection, and safeguarding adults
-
Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
-
Strong sense of self, and ability to set and maintain boundaries and lead by example
-
Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
-
Excellent listening skills
-
Ability to work collaboratively with colleagues and others.
-
Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way
Qualifications and Skills:
-
Qualifications/Experience in a relevant field (e.g., social work, Counselling, psychology, Information Advice and Guidance, Education, or related disciplines). A master's degree is desirable.
-
Proven experience in Programme Planning and Event Management, preferably within a Charity, Community, Education, or similar setting.
-
Strong organisational, Project Management and Prioritising abilities, with impeccable attention to detail.
-
Excellent communication and interpersonal skills, with the ability to interact effectively with participants, volunteers, and external partners.
-
A compassionate and empathetic approach, with a genuine interest in the well-being of others.
-
Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.
-
Proficiency in using relevant software for record-keeping and report generation.
-
Empathy and compassion for individuals facing hardship
-
Strong organisational and problem-solving skills.
-
Proficiency in Google Workspace and databases, and experience with client management and other IT / Project Management systems.
-
Cultural competence and sensitivity to diverse backgrounds and experiences.
- A degree in social work, community development, or a related field is preferred.
- Experience working in a charity or community service environment, particularly with vulnerable populations.
- Strong communication and interpersonal skills, with the ability to build rapport with diverse groups.
- Understanding of issues related to poverty, housing, and social welfare systems.
- Ability to work both independently and as part of a team
Commitment to Equal Opportunities
All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying
We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.
We believe diversity is a strength, and we aim to make sure that SCH reflects the communities we serve.
SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.
We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.
Responsible for staff/equipment
Spring Activity Camp Coordinators/Bank Staff/Facilitators and Sessional Volunteers/Partnerships/Phone/Laptop
Reporting to…
-
Spring Activity Camp/Pastoral Manager
Why Join us / Benefits
-
A warm, welcoming, and passionate working environment.
-
People-focused with a friendly and supportive workplace culture
-
We are a London Living Wage Employer
-
An active commitment to equality and diversity
-
We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.
-
Generous annual leave entitlement: 33 days annual leave (including bank holidays)
-
Company pension scheme.
-
Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team
How to Apply
Complete the application form. You will be asked to submit a CV if suitable.
Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after interview for the successful candidate)
Closing Date: Interviews to be held virtually on a rolling basis
Application process:
-
Complete our Application form
-
Submit your CV with a Supporting Statement.
-
Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview
-
If you are shortlisted from the Telephone Interview, you will be invited to a formal interview which will consist of the following:
-
A Presentation topic will be shared with you in advance
-
60-minute Panel Interview with members of the SLT / Board of Trustees
-
Questions will be shared with you before the interview so that you can prepare.
-
Role-specific Practical Task
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Compliance and Development Manager to discuss how we can help.
Spring supports people in crisis to gain independence and live healthy lives in a connected, supportive community through our hub and activities.




The client requests no contact from agencies or media sales.
We're looking for a passionate, values-driven CEO to guide our charity into its next inspiring chapter.
The Coalition registered as a charity in December 2023. We have spent the last 18 months developing the infrastructure of the organisation so we can meet the Charity Commission requirements. We developed a short strategic plan for a 2 year period to ensure we had all of the foundations in place to capitalise on our new charity status. This strategic plan ends in November 2025.
The CEO will set a new five-year strategy for the organisation by building on the solid foundations of the 2 year strategic plan and maximising the opportunities that charity status provides.
The CEO will have oversight across the whole organisation, often acting as the external ‘face’ of The Coalition with our stakeholders and partners. As such, they will represent us, and enable the Disabled community to have their voices heard to achieve equality and independence for Disabled people and those with long-term health conditions. The CEO will promote the Social Model of Disability and champion accessibility across all services in Surrey.
We are run and managed by Disabled people for Disabled people. Our aim is to campaign and promote the rights of Disabled people to live independently
The client requests no contact from agencies or media sales.
5 days a week (together with up to 8 Saturdays in the year)
Hybrid role (working from home and at the office in Morden)
As a Development Officer, you will have the opportunity to work right across a range of Christian denominations, engaging with the community, and working with statutory bodies, local government, educational establishments, stakeholders in the local community and the night time economy as well as the voluntary sector.
We are looking for a dynamic individual with great interpersonal skills. You will be outward facing and need to be able to develop strong working relationships with people. A clear and effective communicator,you will also show a willingness to learn and grow with the role and the organisation.
The purpose of the role is to work with AT Senior Management in the development and delivery of the wide-ranging projects of AT. Being a decisive, independent thinker, possessing a strong work ethic and having the ability to work as part of a team are important elements of this role. You will also be asked to meet with existing stakeholders and initiatives, as well as exploring new opportunities to help grow and develop our reach to communities that are in need of support.
Further information about this opportunity can be found in the Job Specification.
Please click the Apply button for application details. We will not accept CVs in the absence of a completed application form.
Closing date: 30 June 2025
The postholder is required to be a Christian. The Equality Act 2010 Schedule 9, Part 1 applies to this post.
No enquiries from agencies or media sales.
The Richmond upon Thames Council for Voluntary Service (Richmond CVS) is looking for an inspirational leader to build on its excellent reputation and take it into the next phase of its development.
Richmond CVS is an independent infrastructure organisation whose role is to "Empower, Enable and Involve” the thriving Voluntary and Community Sector (VCS) across the Borough in order to deliver the Vision of:
“Strong vibrant communities at the heart of local life”
The Sector contains over 700 organisations who are coming to terms with and adapting to the challenges of the post-COVID and “cost of living crisis” world.
The successful candidate will have a good understanding of the Sector and be a Senior Leader with extensive experience of service delivery, people management, organisation development, finance, income generation and stakeholder engagement.
The role is based in Richmond and is accountable to the Board of Trustees. More details are provided in the Job Description and Person Specification document and the Summary Terms and Conditions attached.
To apply, please complete the attached Application Form. In the “Supporting Information” section please address all the Person Specification criteria to include relevant examples. Please also complete the Diversity Monitoring Form attached.
Timetable
The closing date for applications is noon on Monday 30th June, 2025.
Successful candidates to be notified of interview by Friday 4th July, 2025.
Initial interviews on Thursday 17th July and final interview(s) on Friday 18th July, 2025.
For more information about Richmond CVS, please refer to the document attached
We're looking for someone who can:
1. Deliver current services efficiently, achieving high levels of performance and satisfaction against contract requirements in both quantitative and qualitative terms.
2. Lead and develop the team in a supportive and collaborative manner and build resilience into the organisation.
3.Maintain and develop effective relationships with existing funders to ensure the renewal and ideally expansion of existing contracts as well as seeking new funders to help achieve Richmond CVS’s External Income growth goals.
4. Be a visible and effective ambassador and champion for Richmond CVS within the local and wider London Voluntary Sector to promote and support the health and growth of the Sector.
5. In collaboration with the Board, develop and maintain effective strategic relationships with key external stakeholders to ensure maximum impact.
6. Ensure strategic representation for Richmond CVS and the Voluntary Community Social Enterprise in key strategic boards and partnerships.
7. Work with the Board, Company Secretary and Treasurer to ensure effective and efficient Governance, to include: Annual Work Plan, regular and timely reporting on contractual and project performance metrics, financial planning and reporting, risk management, policies and procedures and meeting all statutory requirements.
8.Work with the Board on the development, deployment and review of the Strategic Plan and Priorities and prepare an Annual Financial and Business Plan for approval and ongoing review by the Board.
Person Specification
1. Demonstrate strong and effective leadership, with a proven track record in staff management.
2. Understand the Voluntary Sector and the challenges it faces.
3. Develop and implement fundraising strategies to drive new income streams.
4. Communicate and influence effectively, building relationships, networking, negotiating and managing stakeholders with diplomacy.
5. Manage complex multi-year service delivery contracts or equivalent agreements.
6. Work with the financials to support budget setting, cost management and financial reporting in collaboration with the Treasurer.
7. Apply digital skills to optimise technology use across service delivery, fundraising and communication.
8. Operate confidently at Board level to contribute to strategy development and translate strategy into effective operational plans.
9. Demonstrate principled leadership and a strong commitment to equality, diversity, equity and inclusion.
The client requests no contact from agencies or media sales.
Tearfund is looking for a Legacy Stewardship Officer to support our Legacy and In Memory marketing to increase the awareness amongst our audience about leaving a legacy to Tearfund.
The central purpose of the Legacy Team is to raise awareness of the opportunity to leave a gift in your will to Tearfund, stewarding with care and excellence those who have chosen to do so and to acquire more legacy pledgers for this growing income stream.
You will have strong administration skills, with a natural ability to communicate effectively with supporters to ensure all legacy-supporter records are accurately maintained and updated.
We are looking for a candidate who:
- Has excellent organisational and administrative skills for effective database management
- Can communicate well with existing and potential legacy supporters
- Can demonstrate an understanding of fundraising and marketing principles
Do your skills match what we're looking for? If so, please get in touch - we would love to hear from you!
Please note this is a permanent part time role working 21 hours per week. The full time salary is £33,572 per annum. The part time salary is £20,143.20 per annum. The working pattern will be agreed with the line manager.
Hybrid working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager.
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
Applicants must be committed to Tearfund's Christian beliefs.
The recruitment process will include specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Role title
Operations Officer
About Us
Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:
We work alongside people to help them escape poverty, build confidence, and find community.
Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and
vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.
We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.
Mission
The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other.
Vision
Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again.
Values
These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation.
An organisation that is driven by people with integrity and commitment to the cause. We believe in leadership, development, growth, and continual learning.Ensuring fairness, equity and equality. Creating a place of respect, kindness and dignity for all. A healthy environment where people have fun and can be creative.
Salary £12, 979.20 per year
Permanent Contract. ( Subject to further funding )
Part-Time, 16 hours over 4 days
Monday, Tuesday, Wednesday, and Friday 9 am - 2 pm ( With 1 hour Unpaid Lunch Break )
5-week Annual Leave plus Bank Holidays.
Working from our offices & Centres across Southwark/ Lewisham and Havering and in the community/outreach locations
Hybrid can be discussed during an interview, and Flexible Hours are Also Available. There will be work/ training outside of office hours, with time off in lieu given
Main Purposes of Job and Key Tasks
We are seeking a highly organised and quick-witted Operations Officer to join our dynamic team at Spring Community Hub. The ideal candidate will have experience in operations or project management and excel at managing multiple priorities simultaneously. This role is crucial in supporting the day-to-day operations of the organisation and ensuring smooth workflows across various departments.
In addition to their primary operations duties, the Operations Officer will also play a key role in recruiting and managing volunteers, organising events, and assisting with fundraising activities. The Operations Officer will support impact, monitoring, and evaluation tasks to help demonstrate the effectiveness of our programs to funders and stakeholders.
This is an exciting opportunity for an experienced candidate, preferably from a project delivery or impact measurement and evaluation background.
Primary duties include:
-
Administrative and Office Support: Provide daily administrative support to the Operations Manager and team, including scheduling meetings, managing calendars, coordinating logistics, handling correspondence, and overseeing general office administration functions such as phones, mail distribution, supply orders, and facilities management.
-
Project Management Support: Assist with project planning and execution, ensuring that timelines and deliverables are met. Help prepare project documentation, track progress, and provide updates to stakeholders. This includes running reports via our CRM system and other tools.
-
Process Improvement: Identify areas for process improvement within the operations team and assist in implementing new procedures to increase efficiency and productivity. Contribute to maintaining a quality assurance schedule and support various business support functions.
-
Communication and Collaboration: Act as a liaison between different departments to facilitate smooth communication and collaboration. Provide timely updates on project status and operational activities, ensuring transparency and alignment across the organisation.
-
Problem Solving: Address operational challenges promptly and effectively, demonstrating quick thinking and resourcefulness to resolve issues as they arise.
-
Inventory and Resource Management: Assist in managing inventory and supplies, ensuring timely procurement and distribution of resources to meet departmental needs.
-
Volunteer Recruitment and Management: Lead the recruitment, onboarding, and management of volunteers, building strong relationships and fostering a positive and inclusive volunteer culture. Recognise and appreciate the contributions of volunteers and provide them with support and training as needed.
-
Event and Fundraising Management: Organise and manage events and fundraising activities, including planning, logistics, coordination, and execution. Work with the team to develop and implement strategies to achieve fundraising goals and ensure successful events that engage the community and stakeholders.
-
Customer and Stakeholder Support: Provide exceptional customer service by responding to inquiries and resolving issues with professionalism and efficiency. Represent the organisation at external meetings and events with community partners, local authorities, funders, and other key stakeholders.
-
General Office Administration: Support the smooth running of the office by handling routine executive support tasks, event planning, and general office administration. Assist with recruitment processes for staff and volunteers, including job postings and duties related to new hires.
-
Compliance and Safety: Ensure adherence to Health and Safety guidelines, risk assessments, and safeguarding measures. Comply with SCH policies and procedures regarding the operation of services and policies.
-
Supporting Impact, Monitoring, and Evaluation: Occasionally assist the impact, monitoring, and evaluation (IM&E) function by supporting data collection and analysis, preparing reports, and contributing to the development of data collection tools. Help with the production of reports for internal and external audiences as needed.
-
There will be some out-of-hours working occasionally for Events / Development/ Training sessions according to the needs of the business - which you will be able to arrange time off in lieu with your Line Manager.
-
The post holder will be required to be flexible to the changing needs of the organisation and as such undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the CEO, Senior Leadership Team and Trustees.
Person Specification
-
Organisational Skills: Exceptional organisational skills with the ability to manage multiple tasks and priorities effectively.
-
Communication Skills: Excellent verbal and written communication skills, capable of articulating ideas clearly and concisely.
-
Problem-Solving: Strong problem-solving skills with the ability to think on your feet and adapt to changing circumstances.
-
Attention to Detail: Keen attention to detail and a commitment to accuracy and thoroughness.
-
Technology Proficiency: Proficient in Microsoft/Google Office (Word, Excel, PowerPoint) and experience with project management software (e.g., Zoho, Trello) is a plus.
-
Team Player: Ability to work collaboratively in a team environment while also being capable of working independently and taking initiative. A self-motivated, organised, and methodical approach to work with excellent time management skills.
-
Interpersonal Skills: Excellent interpersonal skills and the ability to engage appropriately with a wide variety of people, including colleagues, volunteers, partners, and stakeholders.
-
Event and Fundraising Skills: Experience in organising events and managing fundraising activities, including planning, logistics, and community engagement.
-
Adaptability: Open to change and continuous improvement, with a proactive approach to learning and training as required by Spring Community Hub.
Additional Requirements:
-
Flexibility: Willingness to occasionally work outside standard hours for events, development sessions, or training, with time off in lieu of arranged with your line manager.
-
Compliance: Understanding of confidentiality, GDPR implications, and the importance of record-keeping and other safe working practices..
-
Personal Attributes: Compassionate and empathetic, with a genuine interest in the well-being of others. Ability to remain calm in challenging situations and reinforce boundaries.
This role is subject to a Disclosure and Barring Service (DBS) check.
Commitment to Equal Opportunities
All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying
We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.
We believe diversity is a strength, and our aim is to make sure that SCH reflects the communities we serve.
SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.
We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.
Responsible for staff/equipment
Volunteers/Phone/Laptop
Reporting to…
-
Operations Manager
Why Join Us / Benefits
-
A warm, welcoming, and passionate working environment.
-
People-focused with a friendly and supportive workplace culture
-
We are a London Living Wage Employer
-
An active commitment to equality and diversity
-
We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.
-
Generous annual leave entitlement: 33 days annual leave (including bank holidays)
-
Company pension scheme.
-
Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team
How to Apply
Fill in the application form. You will then be asked to submit your CV.
Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after the interview for the successful candidate)
Closing Date: Interviews to be held Virtually:
Application process:
-
Complete our Application form
-
Submit your CV with a Supporting Statement.
-
Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview
-
If you are shortlisted from the Telephone Interview, you will be invited to a formal interview, which will consist of the following:
-
A Presentation topic will be shared with you in advance
-
60-minute Panel Interview with members of the SLT / Board of Trustees - Questions will be shared with you before the interview so that you can prepare.
-
Role-specific Practical Task
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Head of Compliance and Development to discuss how we can help.
Spring supports people in crisis to gain independence and live healthy lives in a connected, supportive community through our hub and activities.




The client requests no contact from agencies or media sales.