Information analyst jobs

Battersea is currently undergoing a significant transformation programme (known as Launchpad) to deliver real change in the way we work with, utilise, and learn from data. Our new approach will enable smoother animal, customer and supporter journeys and will help us embed a truly data and insight-driven approach to decision-making at Battersea. The first phase of the programme, to implement Salesforce Lightning for the Animal Operations and Clinic side of our business, went live in Summer 2025.

This role, working with CRM support colleagues, will be responsible for the ongoing support and maintenance needs for the new Salesforce Lightning CRM and other related applications as they are launched. They will work closely with system users to efficiently resolve tickets received to the helpdesk and proactively investigate and troubleshoot issues to provide root cause.

This is an exciting opportunity for someone looking to help contribute to the future of data at Battersea, open to working in a dynamic and fast-paced environment, with a desire to contribute to first class CRM support.

Overall objectives:

• Provide efficient and effective support to Battersea’s CRM system users.
• Support the work of the wider Data Applications team and contribute to the design and delivery of effective system processes.
• Undertake various system housekeeping activities to ensure that the systems and data remain robust and accurate.
• Continuously look for areas of potential improvement to systems and processes and make recommendations where appropriate.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 9th December 2025

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview Date(s): To be confirmed

For full details on the role, please download the recruitment pack.

Be the friendly face of Tech Support - Join us as an IT Service Desk Analyst!

Are you passionate about helping people solve their tech challenges? Do you enjoy working in a collaborative team where every day brings new opportunities to learn and make a difference?

We're looking for 2 x enthusiastic IT Service Desk Analysts to join our team in Cardiff and be the first point of contact for our internal customers.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

What You'll Do

• Provide 1st line (and some 2nd line) technical support to colleagues, ensuring their IT issues are resolved quickly and professionally.
• Troubleshoot and resolve incidents, escalating when needed, and always aiming to exceed service expectations.
• Support users with their Victim Support computers, Microsoft Windows, Office, and more.
• Create and update user guides, FAQs, and knowledge base articles to empower colleagues and boost self-service confidence.
• Participate in team meetings, workshops, and IT projects-your ideas and input will always be valued!

Who We're Looking For:

• Experience in a 1st/2nd line IT Service Desk support role, ideally in an ITIL-aligned environment.
• Confident with Microsoft technologies (Windows, Office, Active Directory) and end-user hardware setup and troubleshooting.
• A great communicator who enjoys helping others and can explain technical issues in a clear, friendly way.
• Organised, proactive, and able to prioritise tasks in a busy environment.
• Eager to learn, share knowledge, and contribute to a positive team culture.

Why Join Us?

• Be part of a supportive, inclusive team that values your growth and well-being.
• Opportunities for professional development.
• Make a real impact by supporting colleagues who deliver vital services for Victim Support.
• Enjoy a varied role with hands-on experience, occasional travel, and a collaborative work environment.

Ready to Make a Difference?

If you're excited to help others and grow your IT career, we'd love to hear from you! Apply now and become a key part of our Technology support team.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Are you a 1st line support engineer with exceptional customer service skills?

If so, you could be the Service Desk Analyst we need!

About the role

In this role you'll be a vital member of a highly talented, customer focused and enthusiastic helpdesk team who act as the first point-of-contact for end users.

A service desk expert you'll take pride in resolving almost all issues as they arise. Quick to learn, enthusiastic and self-motivated, you’ll ensure that our central knowledge base is always updated so other team members can learn from your successes and overall performance is maintained and improved.

With a high percentage of customers supporting our work in Retail, you’ll participate in a weekend cover rota, allowing service to our shops and stores to be delivered. Working hours needed to deliver these services are 35 hours/week – staggered in accordance with the support rota.

Working arrangements

This is a hybrid role, where your work will be split between your home and at least three days per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Please note that working hours needed to deliver these services are 35 hours per week covering a rota schedule (the team cover 8am to 6pm every day). The role will also participate in a weekend cover rota allowing service to our shops and stores to be delivered. This will be in the region of 1 weekend in 4-6.
 
About you

With a proven track record in delivering first-class service desk support, having working in the SD environment previously, you'll have excellent customer service and communication skills, being used to working in a busy service desk team. You'll also have excellent telephone and customer handling skills to back up your technical and fault diagnosis experience. 

You’ll have strong troubleshooting skills, keeping the Customer informed of progress against their respective issues, ensuring an effective follow-up to ensure all service has been delivered and completed to the Customer's satisfaction.

With good knowledge of Windows OS (Win 10 and above), you’ll also have knowledge of LAN/WAN networking essentials and extensive experience of MS Office suite of Applications (2010 and above). You’ll have previous experience with administration of Users within Active Directory and Remote Support Tools (i.e. VNC, RDP etc.).

You'll have good knowledge of ticket and case management techniques, able to manage your own queues and workload to meet demand. You’ll be able to remain calm and focused, and will have strong organisational skills, able to use prioritisation and escalation techniques, and able to develop strong working relationships with the team and contacts across the organisation. 

About us

Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
 
Interview process 

First stage interviews will be a short one-way video interview, successful candidates will then be invited to attend an interview via MS Teams. 

How to apply 

It’s quick and easy to apply for a role at BHF. Just click through to our careers site to apply. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

As part of our commitment to be an inclusive employer, and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

IT Service Desk Analyst

Be the friendly face of Tech Support. Join the team as an IT Service Desk Analyst!

Are you passionate about helping people solve their tech challenges? Do you enjoy working in a collaborative team where every day brings new opportunities to learn and make a difference?

We’re looking for 2 x enthusiastic IT Service Desk Analysts to join the team in Cardiff and be the first point of contact for internal customers.

These roles require NPPV Police vetting and SC level clearance which the organisation will arrange.  However, to be eligible you must have been living and working legally in the UK for a minimum of 3 years and be willing to share your personal circumstances with the Police to facilitate the process.

Position: IT Service Desk Analyst

Location: St. Mellons, Cardiff

Hours: Full time 37.5 hours per week

Contract: Permanent

Salary: £26,161.25 per annum

Closing Date: 16th December 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.

What You’ll Do

• Provide 1st line (and some 2nd line) technical support to colleagues, ensuring their IT issues are resolved quickly and professionally.
• Troubleshoot and resolve incidents, escalating when needed, and always aiming to exceed service expectations.
• Support users with their computers, Microsoft Windows, Office, and more.
• Create and update user guides, FAQs, and knowledge base articles to empower colleagues and boost self-service confidence.
• Participate in team meetings, workshops, and IT projects your ideas and input will always be valued!

Who We’re Looking For:

• Experience in a 1st/2nd line IT Service Desk support role, ideally in an ITIL-aligned environment.
• Confident with Microsoft technologies (Windows, Office, Active Directory) and end-user hardware setup and troubleshooting.
• A great communicator who enjoys helping others and can explain technical issues in a clear, friendly way.
• Organised, proactive, and able to prioritise tasks in a busy environment.
• Eager to learn, share knowledge, and contribute to a positive team culture.

Why Join the Team?

• Be part of a supportive, inclusive team that values your growth and well-being.
• Opportunities for professional development.
• Make a real impact by supporting colleagues who deliver vital services for Victim Support.
• Enjoy a varied role with hands-on experience, occasional travel, and a collaborative work environment.

Ready to Make a Difference?

If you’re excited to help others and grow your IT career, we’d love to hear from you! Apply now and become a key part of the Technology support team.

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Welcome Bonus: £500 on successful completion of probation period.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as IT Support, IT Support Desk, IT Analyst, 1st Line Support, 2nd Line Support, 1st Line IT Support, 2nd Line IT Support, Technical Support, IT and Tech Support. #INDNFP

Please note this role is being advertised by NFP People on behalf of our client.  

Age UK's Digital & Technology division is recruiting for a Junior Service Desk Analyst to join our Service Delivery team!

The Service Desk is embarking on an exciting time as we look to create lots of new processes, procedures and working practices. The Service Desk will become the Single Point of Contact for all IT related incidents and requests.

As Junior Service Desk Analyst, you will be part of a small and dedicated team triaging, logging, assigning, and resolving Incidents and Requests for our Charity staff and volunteers in both of our business and retail areas. You will also provide regular in-person support to colleagues based in our London office. Full training will be provided, and this opportunity provides a good platform for someone to commence a career in IT.

With strong attention to detail, you'll be tasked with administrative activities associated with the Service Desk - including reports, account management, moves, adds, deletes and changes. You'll also have accountability for ticket logging and allocation within the ITSM tool, setting an example on ticket quality.

This role offers hybrid working, where you'll spend 4 days a week on-site in our London office and 1 day working from home. Our London office is near Tower Hill (EC3N 2LB). The charity does not cover travel costs to the London office.

Working hours are 35 hours per week, Monday to Friday. Our core hours are 08:00 until 19:00 with cover required on a rota basis.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application (A), Interview (I), Test (T), Presentation (P)

Skills and knowledge

* Strong interpersonal skills with an ability to communicate effectively. A, I

* Good organisational skills, analytical, time management, problem solving, prioritisation and planning skills. A, I

* Computer literate with Office 365 and other Microsoft products. A, I

* Accurate data entry skills. A, I

Personal Attributes

* Desire to learn. I

* Ability to work as part of a team. A, I

* Calm under pressure. I

* Confident, professional engaging manner. I

* Ability to work flexibly. A, I

Great to haves

Skills and knowledge

* Presentation skills are desired but not required. A, I

Additional Information

As this role is focused on face to face customer support and the support of our London office meeting rooms, it means that you will need to be onsite 4 days of the week, 1 day can be worked from home.

The Service Desk Team's core hours are 8am to 7pm, and is managed on a rota based system.

Hybrid and remote working require that the candidate meet these additional requirements:
Internet bandwidth: 40Mbps minimum. Internet connectivity: Wired / ADSL / Fibre. Stable and safe working environment.

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

About The Role

We have a 6 month Fixed Term opportunity for a Business Analyst to join our team.
This exciting new Contract will see you as the Business Analyst for our CRM Project. You will be responsible for analysing business requirements and translating them into effective CRM solutions that enhance customer engagement, streamline processes, and support organisational objectives.

You will play a pivotal role in shaping the success of our CRM project by translating business needs into clear, actionable requirements. Acting as a liaison between business stakeholders and technical teams, you will ensure the CRM system delivers maximum value and aligns with strategic goals.

Reporting to the Head of Business Applications, key responsibilities will include:

- Engaging SMEs and workstream leads to refine and document user journeys, workflow logic, and data handling
- Gather and define functional and non-functional requirements, covering areas such as performance, resilience, GDPR, and accessibility
- Gain and maintain an active understanding of the CRM programme strategy and direction, using knowledge of business systems and processes to align proposals for change
- Collaborate with the technical resources and Data SME to frame data and integration requirements
- Work closely with project leads, workstream owners, business SMEs, architects, data and delivery teams, and change partners

This is a 6 month Fixed Term role, starting as soon as possible. 

You will be expected to travel regularly in the course of your work including regularly to London Haig House. You will be contracted to your home address, where you will be expected to work when not travelling.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

If you are an internal applicant applying for this secondment, please ensure you have discussed it with your line manager and obtained their approval.

Your new company
My client is a London-based charity with offices worldwide.
Your new role
They are looking for a Financial Analyst to join their team. This role is for a period of 6 months, but may extend. They offer hybrid working, 3 days in the office per week, 2 days from home. Duties will include, but are not limited to:
- Regular reviews of budget vs actual performance, identifying variances
- Prepare regular monthly financial reports and KPIs, conducting regular reviews with budget holders
- Monthly and quarterly prepayments, accruals and control account reconciliations
- Engage with budget holders to prepare submissions for annual budget and periodic forecasting submissions
- Analyse forecasts and budgets to prepare commentaries on key variances and emerging trends
- Identify errors and omissions in submissions
- Ownership of salary and headcount forecasting, budgeting and monitoring for all departments
- Maintain and improve models, supporting annual pricing and related analysis
- Assist with year-end audit preparation, providing necessary documentation
- Ensuring all year-end reconciliations and adjustments for relevant control accounts are completed accurately and in a timely manner
- Supporting internal and external auditors and providing accurate and timely financial information
- Identify opportunities to streamline financial processes, maintaining strong financial controls
- Be proactive in seeking continuous improvement and implement relevant audit recommendations
- Maintain good relationships with colleagues across the finance team and wider organisation
- Engage with colleagues across the organisation, both inside and outside finance, responding promptly to queries

What you'll need to succeed
In order to succeed, you will need previous experience of management accounting and financial analysis. Strong Excel skills, including financial modelling are also key. If you were studying for a financial qualification, this would also be an advantage.
What you'll get in return
In return, you will have the opportunity to join a large and growing charity with branches worldwide, in a key role within the finance team. This role is initially for 6 months, but may extend for the successful candidate.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you looking to gain hands-on experience to kickstart your career in housing and property services?

We have an exciting 2 year Trainee Asset Data Analyst opportunity, joining the St Mungo’s Reinvestment and Sustainability Team. This full-time role combines practical work with a recognised qualification, giving you the skills and knowledge to build a career in property and asset management.

In the role of Trainee Asset Data Analyst, you have the chance to make a real impact on housing quality and residents’ lives at St Mungo’s. why not join us and help deliver safe, secure homes that rebuild lives?

What you’ll do in the trainee role:

• Year 1: Learn the foundations of property services, supporting our admin team and Asset Data and Programme.
• Staffing the service desk and handling queries via phone and email from residents, contractors, and colleagues.
• Provide excellent customer service alongside the service desk, and use relevant IT systems to process maintenance requests and reactive repairs.
• Year 2: Work alongside the Asset Data and Programme Manager learning how to collect, plan and report on asset data and information, model the annual investment programmes and implement projects and systems.
• Complete a structured training programme, and work towards a professional qualification (CIH Level 2–4)
• Attend formal learning off site whilst working towards a recognised qualification.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

If you’re eager to learn and ready for a new challenge, we’d love to hear from you!

You’ll bring:

• An interest in social housing or property management, and how data systems are used to to record, organise and understand information about buildings or assets (experience is a bonus).
• Strong admin skills and confidence with Microsoft Office; willing to learn new systems.
• Clear written and verbal communication, with a focus on great customer service.
• A proactive attitude to learning and personal development.
• Practical problem-solving skills and the ability to follow instructions.
• Good time management and organisational skills. Able to balance full-time work with formal study.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 1 December 2025

Interview and assessments on 17 – 19 December 2025

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Location (UK): Office Hybrid* - London 
Hours: Full-time, 35 hours per week
Benefits: Read more about the excellent benefits we offer our profile page
Travel: Travel to Chesterfield, Glasgow, Belfast, Cardiff offices on an occasional basis

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

You will join the UK Advocacy and Health Intelligence Department within the Chief Executive’s Directorate. The team is responsible for leading UK strategy development and delivery across advocacy (policy, public affairs, campaigning) and health intelligence, working closely with colleagues across the UK to ensure effective delivery of the strategy in each nation. The department sits in the Chief Executive’s Directorate to ensure driving positive change with and for people with arthritis is at the heart of the organisation.

The Department works closely with colleagues across the charity, including Services, Research and Income and Engagement to ensure we are joined up in our approach to arthritis.

About the role

You will lead and manage projects that support on the development and delivery of a pipeline of insightful Musculoskeletal (MSK) and health data analysis and quantitative research, to better understand the UK population with MSK conditions and to inform the direction of our ambitions, strategy, policy and services work. This includes obtaining, analysing, publishing and presenting MSK epidemiological and health data, and working with others to influence improved quality, coverage and use of MSK health data.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Demonstrate sound knowledge of epidemiological research methods and health metrics (such as incidence and prevalence)
• Strong experience using of statistical software e.g. R, Stata, SPSS
• Strong experience using NHS and other national health-based datasets, and a good understanding of UK health and social care systems
• Experience of using multiple sets of health-related data and information systems, and large-scale data sets for policy, quality improvement or research purposes
• Experience of using data to improve the understanding of health inequalities and disparities for public health purposes
• Ability to interpret, present and communicate complex data in accessible lay terms, including producing data-rich reports for a range of technical and generalist audiences.
• Project management and organisational ability, including being able to prioritise activities and independently manage own workload that includes multiple concurrent projects.
• Strong written and oral communication skills, and able to work in partnership with people at all levels, demonstrating strong skills in networking and influencing.
• Experience using data to produce infographics or data visualisation.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Would you like to use your skills and knowledge to help Tearfund achieve the biggest impact for those living in poverty?

As part of our Impact Team you will help Tearfund to project manage a key research study and improve our evidence of impact so that we continually learn, become more effective and make better decisions.

We are looking to recruit someone who enjoys working with evidence and producing engaging content.

You will have: 

• strong organisational and analytical skills
• experience in undertaking or coordinating primary research, evaluations or impact assessments independentlyand/or as part of a team
• high attention to detail
• the ability to analyse, interpret and summarise complex information, both qualitative and quantitative
• experience in producing written communication e.g. summaries or briefings and technical reports for multiple audiences
• curiosity to ‘see what's possible'

If this sounds like you then we'd love to hear from you!

Hybrid working: This role is eligible for hybrid working and you will be required to work from Teddington's Tearfund office and from your home by agreement with the line manager. This currently means around 2 days per month working from the Teddington office, with the rest worked from home.

Please note: This is a full time (35 hours per week), 12 month fixed term maternity cover contract.  Flexible working patterns may be considered.

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

All applicants must be committed to Tearfund's Christian beliefs.

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

Ivy Rock Partners are delighted to be supporting a leading London-based higher education institution recognised globally for its creativity, inclusivity, and academic excellence. The organisation combines world-class teaching and research with a vibrant, collaborative culture, making it an exceptional place to work and develop your skillset.

The opportunity:

We are seeking a Senior Finance Analyst to join the central finance team on a fixed-term contract of 18 months. This role sits at the heart of the organisation’s financial planning and analysis function, providing high-quality insight to support strategic and operational decision-making.

The positions offer an excellent opportunity to play a key role in the financial management of a complex and innovative institution, working with senior stakeholders to enhance performance, data integrity, and financial understanding.

Key responsibilities:

• Lead and deliver financial planning, forecasting, and analysis to inform strategic and operational decisions
• Prepare and present management accounts, variance analysis, and financial performance reports
• Develop and maintain robust financial models, performing scenario and sensitivity analysis
• Work confidently with large and complex data sets, ensuring accuracy, insight, and compliance
• Contribute to statutory accounts preparation and external reporting, ensuring accuracy and adherence to accounting standards
• Support cashflow forecasting, business planning, and audit preparation
• Partner with colleagues across Finance and senior leadership to strengthen financial processes and insight
• Play an active role in finance transformation projects, including chart of accounts redesign and data model development

About you:

You will be a skilled finance professional who combines strong analytical expertise with excellent communication and stakeholder management skills.

Essential experience / qualifications:

• Qualified accountant (ACA, ACCA, CIMA or equivalent)
• Significant experience in financial planning and analysis (FP&A) or senior analytical roles
• Proven ability to manage and interpret large, complex data sets
• Strong understanding of statutory accounts and financial reporting requirements
• Excellent Excel and financial modelling skills
• Confident presenting complex financial information clearly to non-financial audiences

Desirable experience:

• Experience within higher education, public sector, or large multi-entity organisations
• Involvement in finance data or systems transformation projects

Benefits:

• Generous annual leave (34 days excluding bank holidays) plus 2 days’ paid volunteering leave.
• Discounted medical insurance and eye care benefits.
• Pension scheme with competitive employer contribution (e.g., LGPS) for eligible staff.
• Flexible and hybrid working arrangements (flexible hours and dynamic working policy).
• Discounts and interest-free loans for travel, tech purchases, lifestyle brands, gym/fitness centre access, nursery fees and more
• Defined LGPS pension scheme
• Staff development support

For a confidential conversation about the role please get in touch with Megan Hunter

Duration: Fixed Term (Maternity Cover for 12 months)

Salary: £56,000 per annum

Hours: 35 hours per week (other flexible arrangements will be considered)

Location: Working from home and at 1 Westfield Avenue, London E20 1HZ

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Finance Business Partner (early moments leave/maternity cover for 12 months).

This role provides the main Finance point of contact across relevant teams and senior stakeholders and is expected to support various teams, including the Marketing Team that generates a significant portion of UNICEF UK’s income, and the Information and People Teams, amongst others.

Reporting to the Head of Finance Business Partnering, you will work directly with budget holders in your dedicated teams, supporting financial planning and performance reporting with analysis, insight and constructive challenge to support decision making and strategic financial planning, driving positive outcomes for UNICEF UK.

The ideal candidate would be someone that’s analytical and highly numerate, able to identify key performance and financial drivers and convey complex information with clarity. Experience in finance business partnering is key with experience specifically in digital marketing being desirable.  The role entails building strong relationships with senior stakeholders and being able to both challenge and support.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Monday 5 January 2026.

Interview date: TBC in January.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

HR Data and Reporting Manager (HRMI Analyst)

Location: London (Hybrid)
Closing Date: Apply ASAP - quick turnaround

The opportunity
We are seeking an experienced HR Data (HRMI) and Reporting Manager to join a university in London. This pivotal role involves managing HR data and reporting processes, ensuring robust systems and delivering high-quality insights to support decision-making across the institution.

You will line manage one HR Data Analyst, oversee HR systems, and produce statutory and operational reports (e.g., HESA, Gender Pay, Equal Pay). The role requires strong collaboration with HR and IT colleagues to integrate management information and develop key performance metrics.

Key responsibilities

• Lead and support the HR Data Analyst, ensuring effective delivery of reporting and analytics.
• Manage HR systems and ensure data integrity, security, and compliance.
• Deliver accurate analytics for workforce planning and organisational projects.
• Prepare statutory reports and dashboards using tools like Power BI.
• Drive system improvements and upgrades, ensuring clear communication and documentation.

About you

• Significant experience managing HR data and reporting, ideally within higher education or a comparable public services sector / large complex organisation.
• Strong data and analytical skills and proficiency in Excel, Power BI and SQL, to extract, analyse, and interpret data for complex reports and briefings.
• Experience of managing and developing Unit4 Business World or equivalent HR/Payroll system.
• Strong project management skills, including experience implementing new system functionality and engaging with diverse stakeholders.
• Previous line management or coaching experience, with an enthusiasm to lead a small team.
• Commitment to equality, diversity, and inclusion.

What you'll get in return

This is a permanent role, 35 hours per week, with hybrid working. On-site presence is expected one day per week (ideally Wednesdays), with occasional additional on-site requirements to support projects or team activities. Salary: up to 49,500 per annum, depending on experience.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Please note: This role has a quick turnaround, so early applications are strongly encouraged. The advert may close early depending on the volume of applications received.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

This is a newly created role offering the chance to build S&G Mind’s data function from the ground up and shape how information drives real impact for people using our mental health services. We are seeking someone who can combine strong technical skill with a commitment to improving systems, insight, and organisational learning.

As our Data & Insights Officer, you will play a central role in ensuring that our data is accurate, secure, and effectively used to guide decision-making. You will lead on the development of high-quality reporting, performance insight, and data visualisation, helping teams understand what our information tells us and how it can support improvement.

The role sits at the heart of our quality and assurance work. You will strengthen our governance practices, support colleagues with data protection responsibilities, and ensure our systems meet national expectations, including the Mental Health Services Data Set (MHSDS). Working across S&G Mind, you will help embed consistent processes, improve data literacy, and promote a culture of accountability and good stewardship.

This position is well suited to someone methodical, proactive, and confident working across multiple platforms and datasets. You will thrive if you enjoy improving systems, streamlining workflows, and turning complex information into clear, meaningful insight.

Joining S&G Mind means becoming part of an organisation committed to supporting people experiencing mental health difficulties across Swindon and Gloucestershire. You will have access to flexible working arrangements, generous leave, ongoing training, and the opportunity to make a tangible difference within a respected local charity.

If you have the technical expertise and the motivation to build something genuinely impactful, we would welcome your application.