Information and advice caseworker jobs

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and at outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.

We are looking for an experienced money advice caseworker to join our friendly and hard-working team to deliver a high-quality debt advice service for local people in Southwark.

The More than Advice/Equitable Debt Advice Project is an innovative new multi-year project funded by Impact on Urban Health.

This role will provide in-depth debt advice casework and wrap around support for vulnerable local people, with the aim that it will lead to better and more sustainable outcomes. The intensive nature of the casework support provided will be reflected in the targets.

The project aims to target predominantly black and minority ethnic people who are in debt through developing partnerships with local groups and community organisations who serve these communities in Southwark.

You will have:

• Recent and ongoing paid or voluntary experience of managing your own caseload of money advice and income maximisation cases.
• Ability to write detailed up to date case notes, letters and reports as required in plain English.
• Ability to manage a challenging caseload, meet targets and prioritise work in the face of competing demands on your time.
• Ability to respond sensitively to clients from a variety of backgrounds who are under pressure and negotiate with third parties in order to minimise conflict.

Closing date: 9.00 am Monday 27 July 2026

Interviews will take place on Thursday 30 July 2026

For further information and an application pack please go to our website via the apply button.

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

About the Role

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As a Support Caseworker, you will provide timely, compassionate and person-centred support to individuals and families referred to our services. Through structured holistic conversations, you will identify individual needs, develop personalised support plans, and help people access information, practical guidance, peer support and appropriate internal and external services.

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Working closely with colleagues, healthcare professionals and partner organisations, you will support individuals to navigate key stages of their journey, ensuring they feel informed, empowered and connected to the right support at the right time. You will contribute to the consistent delivery of high quality support pathways while maintaining accurate records and working in line with safeguarding, consent and data protection requirements.

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This role does not provide clinical advice but works collaboratively with healthcare professionals and other partners to ensure people receive the support they need.

Main tasks and responsibilities:

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• Manage referrals, make timely first contact, obtain consent, agree support plans, and maintain accurate CRM records.
• Deliver holistic needs assessments, identify priorities, and develop and review personalised support plans.
• Provide compassionate, person centred support, helping individuals navigate key stages while ensuring timely progression through agreed pathways.
• Signpost and refer individuals to appropriate services, encourage engagement with support options, and work collaboratively with healthcare professionals and partner organisations.
• Maintain high quality records, capture outcomes, monitor risks, and contribute to service evaluation and continuous improvement.
• Identify and escalate safeguarding concerns, comply with GDPR and organisational policies, and maintain professional boundaries.
• Build effective relationships with colleagues and external partners, represent the organisation professionally, and contribute to the ongoing development of high-quality services.

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Other responsibilities:

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• To ensure all activity complies with data protection legislation, GDPR requirements and organisational policies.
• To represent the charity externally if required and to undertake other such tasks as required by the line manager.

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Working arrangements

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• Permanent Contract
• Full time: Monday to Friday, 35hours/week
• Hybrid working arrangement
• All necessary equipment provided

About Us

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Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So, everyone can get the healthcare, support and treatments needed to feel good, mentally and physically.

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This is an exciting time to join the charity. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.​

We believe that by creating opportunities for all, we strengthen our impact and better support the communities we are committed to serve.

What we offer

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At Muscular Dystrophy UK, you'll have the opportunity to do meaningful work that makes a real difference to the lives of people living with muscle wasting conditions. We are committed to creating an inclusive, supportive workplace where colleagues can thrive and enjoy a healthy work-life balance.

In return, we offer a competitive benefits package, including:

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• 25 days' holiday (pro rata), increasing by one day each year after five years' service, up to 30 days, plus bank holidays.
• Time off in lieu for approved out of hours work.
• Employer contribution of 5% with a minimum employee contribution of 3%.
• Death in service cover from your first day of employment.
   

Health and wellbeing

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• HSF Health Plan, including cashback on healthcare costs for you and your family.
• Employee Assistance Programme (EAP) offering free, confidential advice and support.
• Health and wellbeing resources, including Healthy Living support.
• Access to osteopathic treatment through the UCO Clinic Community Partnership.
• Discounted gym memberships.
   

Lifestyle benefits

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• Employee discounts at a wide range of high street and online retailers.
• Interest-free season ticket loans.
• Cycle to Work scheme.
• Discounts on cinema tickets, live events and much more.

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How to Apply

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Please complete our application and include:

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• Your CV and Cover Letter (PDF or Word format).
• Responses to the application questions

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Important information

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• This role is open to candidates based in the UK who have the right to work in the UK.
• Applications that do not include all the requested information may not be considered.

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Next Steps

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Application deadline: Monday 20 July 2026, 11:59pm

Please note that we reserve the right to close this vacancy early if we receive a high volume of strong applications
 

Interviews: Week commencing Monday 27 July 2026.

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Expected start date: August 2026.

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We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups, including people from ethnic minority backgrounds, LGBTQ+ individuals, previous convictions and those with lived experience of the conditions we represent.

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We are committed to fair and inclusive recruitment, with disclosure only requested where relevant at the appropriate stage

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If you require any reasonable adjustments or additional support at any stage of the recruitment process, please let us know. We will work with you to understand your needs and make the recruitment process as accessible as possible.

 

Please download the job description to see full role responsibilities

Make a life-changing difference every day by helping people in Buckinghamshire overcome debt and regain control of their finances. Join Citizens Advice Bucks as a Money Advice Caseworker and be part of meaningful, practical change in your community.

At Citizens Advice Bucks, we see first-hand how financial difficulties affect every part of a person’s life. As a Money Advice Caseworker, you’ll provide expert, compassionate support to individuals navigating debt, empowering them with the knowledge and tools to move forward. You’ll handle a varied caseload, work collaboratively with a supportive team, and play a vital role in tackling inequality and improving wellbeing across our communities.

This is a joint venture between Citizens Advice Woking (CAW) and i-access, the drug and alcohol community service which offers specialist assessment, support, and treatment to people in Surrey who want help with their drug and/or alcohol use. The role is fixed term to the end of March 2027, but it is hoped that it will continue, subject to funding. 

We are looking for a highly motivated person to join our specialist team. It is essential that the applicant has recent experience of advising clients, at Citizens Advice or another comparable organisation. 

You will need to demonstrate that you can cope with a demanding caseload and that you are able to monitor and manage your own caseload to meet deadlines. The successful candidate will be required to work with i-access service users, either remotely or in person, the role is to provide information, advice, and casework in all areas of generalist advice, but particularly in the areas of welfare benefits, debt, and housing. Patience and empathy are essential. 

The i-access adviser will need to travel to the three i-access locations in Guildford, Redhill, and Chertsey as well as to CAW’s office in Woking. It's likely the role will also entail working remotely from home, which will require a confidential work space and reliable Wi-Fi.

We will require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job. 

The Citizens Advice service values diversity promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian, and Minority Ethnic people, as they are currently under represented in our workforce. 

For more information about the role and how to apply, please see the job pack. 

Casework is at the heart of everything Medical Justice does. We assist vulnerable people in immigration detention to access medical evidence. The evidence we produce forms the basis of our advocacy work to secure lasting change, including our research into the systemic failures in safeguarding and healthcare provision, the harm caused by these shortcomings, and the harmful effect of immigration detention itself on the health of those who are subjected to it.

As a Caseworker you will have your own caseload and be working directly with people in immigration detention, many of whom may be very unwell, traumatised and experiencing deterioration in their health. You will coordinate with our clinicians and, if clients have legal representation, their lawyers, to organise medical assessments. You will maintain communication with your clients throughout this process, acting as a key point of contact.

We are looking for an experienced caseworker, who can use their compassion and organisational skills to support clients in extremely vulnerable situations. We are looking for someone who has experience dealing with clients in crisis situations, who is resilient and able to manage complex, often traumatic, caseloads in a professional and empathetic way. You will play a key role in striving to ensure clients receive access to adequate healthcare and that they obtain high-quality independent medical evidence to progress their legal cases. As well as working as part of a small, dedicated team of caseworkers dealing with around 500 referrals a year.

Location: North London, the role is hybrid with 3 days based in the office each week following the successful completion of probation and training period.

Reports to: Head of Clinical Evidence & Casework

Salary: £33,000 per year

Contract:  Permanent, 37.5 hours per week

About Medical Justice:

Medical Justice works to uphold the health and associated legal rights of people in immigration detention and provides medical evidence, so the devastating health harms of detention are understood and acted on. Our paid and volunteer clinicians visit people held in immigration detention, document scars of torture, assess deterioration in health, and challenge medical mistreatment. We use medical evidence to secure lasting change through research, policy work, and strategic litigation. We work with parliamentarians and the media.

Informal online information sessions

We are holding informal online information sessions to learn more about the role and Medical Justice on:

• Monday 29 June: 13:00 – 14:00
• Friday 3 July: 13:00 – 14:00

Details of how to sign up are in the Candidate Pack.

How to apply:

Please read the candidate pack carefully, you will need to send a completed application form and CV to be considered for this role. The application form can be downloaded from our website by clicking the 'Redirect to Recruiter' button below.

We are actively interviewing for this role.

We will be actively interviewing for this role and encourage interested candidates to apply as soon as possible. Please note that we may close this vacancy ahead of the stated deadline if suitable candidates are identified.

All applications submitted prior to closure will be considered fairly and in line with our recruitment process.

We welcome applications from refugees and other migrants, and from people with lived experience of detention, which could include detention in another country, or in the UK (immigration detention in an IRC or prison or being placed in institutional asylum accommodation such as military barracks).

We are part of the Experts by Experience Employment Initiative. The network supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on their website.

Join Citizens Advice Richmond as an Advice Session Supervisor

Citizens Advice Richmond, a local charity with over 85 years’ experience delivering free, independent and impartial advice, is seeking an experienced Advice Session Supervisor to join our team. This role is the backbone of our service quality: you’ll mentor and support our paid and volunteer advisers, champion quality, and help ensure clients across the borough receive the life-changing advice they need.

You will manage and supervise advice sessions across all channels – face-to-face, telephone and email – supporting advisers and assessors, carrying out quality assurance and independent file reviews, identifying training needs and keeping advice knowledge up to date. The role combines leadership, quality assurance and hands-on advice work within a friendly, diverse team.

The Opportunity: Why This Role Matters

This is an exciting opportunity to join our dedicated team as an Advice Session Supervisor. This role is the backbone of our service quality. You won’t just be managing sessions; you will be a mentor, a quality champion, and a key support for our passionate team of paid and volunteer advisers who are on the frontline of helping our community.

Working within a collaborative team of supervisors, you will ensure the advice we provide across all channels—face-to-face, telephone, and email—is of the highest standard. This is a role with real impact, where your guidance directly helps individuals develop their skills and ensures our clients receive the life-changing support they need.

For more information and how to apply, please see the job pack attached.

What We Offer

• Annual leave of 28 days per year
• A pension contribution scheme
• Flexibility, with hybrid working arrangements considered depending on service needs.
• A strong commitment to your professional development, with ongoing training opportunities
• A positive and supportive working environment in a friendly and diverse team

The International Organization for Migration in the United Kingdom (IOM UK) delivers a range of programming to support migrants, both in the UK and internationally, including projects focusing on labour migration, resettlement, migration and development, migrant protection, and community cohesion. Since 2019, IOM UK has been providing immigration advice and casework support to vulnerable migrants across the UK. IOM UK is a registered Immigration Advice Authority (IAA) Level 3 Immigration and Asylum & Protection organisation.

Under the direct supervision of the Casework Supervisor and the overall guidance of the Project Manager, and Chief of Mission (CoM), the incumbent will provide specialist technical support to IOM UK’s Immigration Advice Team, will undertake specialist legal counselling, IAA regulated casework and representation. The incumbent will also support the Casework Supervisor and Project Manager in liaising with relevant stakeholders on matters related to policy, project development, implementation, and reporting, as well as participate in external forums and meetings.

The caseworker will provide support to Local Authorities and third sector organisations, providing information and technical inputs, second tier support, as well as direct one-to-one casework support to vulnerable individuals to complete applications. This will also involve working with interpreters where necessary. Based on identified needs and vulnerabilities, it is expected the caseworker will support a range of immigration cases, including EU Settlement Scheme (EUSS), MVDAC/SET(DV), Ukraine Permission Extension Scheme (UPE) and Citizenship.

For more details about this role and how to apply, please visit our website: https://unitedkingdom.iom.int/careers

Please note that applicants who do not hold a IAA level 2 or 3 immigation accreditation will not be considered for this position.

Annual Leave: 25 days plus 8 bank holidays pro rata per annum from 1st January to 31st December. This rises to 30 days pro rata over the next 5 years.

We have an exciting opportunity to join our Debt Team!

Are you an experienced caseworker who has a strong background in the delivery of high-quality advice and a good working knowledge of debt advice?

Role purpose

• To contribute towards the delivery of a comprehensive debt advice service for clients, in line with the requirements of our contractual obligations.
• Taking responsibility for the delivery of individual and team targets and outcomes.
• To undertake high quality Social Policy work at local, regional and national level

For a job pack contact us.

CV’s are not accepted. Previous applicants need not apply.

Closing Date: Wednesday 22nd July 2026 at 12 noon

Interview Date: Tuesday 28th July 2026

Job Title - Medical Advisor

Contract - Associate

Salary - £40 per hour per report and £115.00 if sitting on the panel

Location - Home Based

About the IRM

The Independent Review Mechanism for England (IRM) provides, on behalf of the Secretary of State for Education, review panels for potential and current foster carers and adopters when agencies have decided not to approve them as a foster carer or adopter, or to terminate or change the terms of their approval.

As an IRM Medical Advisor you will be providing written medical advice to caseworkers, panel members and the Contract Manager about individual applicant and their suitability to foster/adopt as well as ad hoc advice on occasions.

Usually, the need for a medical advisor’s report is requested either after:

• Health issues are identified which have been a primary concern for the agency and given as reasons in the qualifying determination letter
• The agency documents indicate health issues have been identified which may affect a person’s suitability to foster or adopt but this has not been initially noted as a primary concern for the agency
• During the course of preparing for an IRM panel, the applicant/s have a medical emergency which then needs to be considered alongside other concerns regarding suitability
• A request for information which may relate to a specific condition or general information, not related directly to the applicant/s

To apply for this role, please click on the 'apply now' button below to complete the application. Please note, we do not accept CV’s.

Closing Date: 26th July 2026 at 23:59

Interview Date: TBC

We believe a diverse workforce enables us to improve our service. We are genuinely committed to encouraging candidates from all sections of the community. This includes those from, the global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are under represented at the IRM.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Citizens Advice Hounslow is a well-established charity serving the London Borough of Hounslow. We work to make a meaningful difference in the lives of people who come to us for support. Our high-quality, agile advice service responds to the issues and needs of our community, always putting people first. Thanks to our dedicated team of staff and volunteers, we support over 16,000 clients each year through our face-to-face, telephone and digital services.

We are looking for an experienced Debt Caseworker to join our team and help meet the growing demand for debt and income‑maximisation advice within our service. In this role, you will guide and empower clients to understand their options, while also taking direct action on behalf of those who are particularly vulnerable. This includes negotiating with creditors to prevent escalation and protect clients from further financial harm.

You will assess each client’s situation in depth, identifying the most appropriate strategies to resolve their debt issues while exploring every opportunity to maximise income. Through practical support and casework, you will take the necessary steps to halt creditor action, prepare accurate financial statements, make repayment offers, and apply strategies to reduce, write off and manage debt effectively. Alongside this, you will provide budgeting guidance to help clients regain control of their finances and build long‑term stability. Your ability to work confidently with third parties—including local authorities, bailiffs, landlords and lenders—will be essential in preventing enforcement action and resolving arrears.

We will offer the right candidate a generous salary with other benefits such as annual season ticket loans, cycle to work scheme, generous annual leave and the opportunity to develop professionally. You will be part of a warm and friendly work culture where opinions are valued.

For more information about the role please download the Job Description and Person Specification from our website via the Apply button.

Please note: We are unable to respond to applicants who have not been shortlisted.

We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.

We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Citizens Advice Woking is seeking a Community Outreach Adviser to join our new three-year National Lottery Community Fund project supporting residents in the Canalside area.

This community-based role will provide free, independent and impartial advice on issues including welfare benefits, debt, housing and energy. You will deliver outreach sessions, build strong relationships with local residents, community groups and partner organisations, and help improve access to advice for people who may face barriers to traditional services.

Working closely with South Asian communities and other residents whose first language may not be English, you will help ensure our services are inclusive, accessible and responsive to local needs. You will also work alongside volunteers and local organisations to develop the project through a co-production approach, empowering communities and creating lasting positive change.

This is an exciting opportunity for someone who is passionate about making a real difference and helping people improve their financial resilience, wellbeing and independence.

Overview of role

The UK Casework Lead is responsible both for a personal caseload and for the supervision, output, quality and revenue performance of RLS's UK legal team of three frontline caseworkers. We are looking for a qualified solicitor who is also IAAS accredited at Supervising Senior Caseworker level, qualifying ideally to supervise both the Immigration and Asylum and the Public Law contracts. The post holder will also hold the role of authorised litigator.

The postholder will be expected to generate legal aid income at a level that covers their own gross salary cost, and to lead the team's growth in legal aid billings against an agreed annual target. 

We are looking for someone with a positive, can-do approach and a strategic, ambitious, big-picture view of the team and the work. We want someone who will set direction for the UK team, grow the LAA contract in line with RLS’ strategic objectives, and support caseworkers and operational colleagues to become confident, self-supporting practitioners on a day-to-day basis, working in a trusting collegiate environment. 

Why work for RLS 

You will have autonomy to shape the UK casework team’s direction and grow the LAA contract.

We also offer: 

• Generous annual leave (28 days) plus bank holidays and a Christmas shutdown period, so you can properly switch off
• The chance to work in a small, dynamic team with an international footprint -  operating across the UK, northern France and Greece.
• Flexible working 
• Fantastic offices in London Fields, with free Climpson’s coffee

Key responsibilities 

Legal aid income generation 

• Lead the growth of RLS's legal aid income and maintain a personal legal aid caseload sized to generate billings covering the postholder's own gross salary costs. 

• Design and oversee caseload allocation across the team so that caseworkers develop skills and expertise, progressing swiftly in their professional development, legal aid revenue grows in line with the strategic target of 10–15% year-on-year, while preserving quality of advice and client care. 

Personal casework 

• Carry a legal aid caseload in immigration and asylum / public law, including controlled and licensed work as appropriate. 

• Provide high-quality legal advice and representation to clients throughout the application procedure, on appeal and in related judicial review claims where applicable. 

• Maintain client files and records to LAA, SQM, and SRA standards, and in line with GDPR and RLS's internal procedures. 

Supervision and team leadership 

• Supervise three frontline caseworkers (currently covering refugee family reunion and asylum) - including regulatory compliance, file reviews, technical supervision, casework allocation, performance managementand professional development. 

• Set and keep under quarterly review, ambitious-but-achievable case targets across the team in consultation with caseworkers, and monitor progress against them. 

• Help to supervise pro bono volunteer lawyers and trainees through three established pro bono partnerships

• Deliver internal and external training

• Foster a supportive, learning-oriented team culture 

Legal aid contract and regulatory compliance 

• Act as the LAA Supervisor for both RLS Immigration & Asylum and Public Law legal aid contracts 

• Manage the LAA contract end-to-end: compliance with the contract specification, oversight of controlled and licensed billing, exceptional case funding applications and billing of ECF files, and audit (LAA, SQM)readiness. 

• Act as the LAA authorised Litigator, the RLS's Quality Representative for the Specialist Quality Mark (SQM); manage Peer Review readiness and oversee actions arising from LAA and SQM audits, reviews or visits. 

• Ensure full compliance with IAA, SRA (where applicable) and SQM standards and record keeping across the UK casework team. 

• Maintain accurate financial records and information as required. 

• Provide half yearly reports to the RLS ED and Trustee Board on RLS audit readiness, and confirmation of progress to monthly and annual record keeping being up to date.

Monitoring, evaluation and reporting 

• Lead monitoring and evaluation of the legal team's outputs: case numbers, client outcomes, billing performance and quality indicators. 

• Report against targets internally (to the ED) and to funders where required. 

• Use case management system data and other evidence to inform team development, fundraising proposals and external impact reporting. 

General duties 

• Keep abreast of developments in immigration and asylum law and practice 

• Deliver training internally for caseworkers, trainees and pro bono volunteers 

• Adhere to all RLS policies and procedures, including safeguarding. 

• Undertake other duties within the scope of the post as agreed with the Executive Director. 

Person specification 

Essential criteria 

Candidates must meet all the following: 

• Qualification and accreditation: Solicitor qualified in England & Wales and IAAS accredited at Supervising Senior Caseworker level, qualified ideally to supervise both the Immigration and Asylum and the Public Law contracts. If only currently qualified to supervise the Immigration and Asylum contract, willing to work towards eligibility to supervise the Public Law contract as swiftly as possible.

• Casework experience: At least five years' (or equivalent) experience of running a caseload of complex asylum, immigration and human rights cases in a legal aid environment (including appeals and judicial review). 

• Billing track record: Demonstrable experience of meeting personal and/or team legal aid billing targets, and a clear understanding of how cost-billable work is generated and managed in practice. 

• Supervision experience: Experience of supervising caseworkers working in an LAA environment, including SQM and Immigration Specification compliance, file review, technical supervision and performance management. 

• LAA contract knowledge: Comprehensive understanding of LAA contract and specification provisions in the immigration and asylum, and public law categories, including controlled and licensed work, exceptional case funding,

• Tribunal experience: Experience of litigation in the Immigration Tribunals and the Administrative Court.

• Working style: Strong organisational skills; able to prioritise and meet deadlines; comfortable working autonomously in a small team and balancing personal casework with supervisory responsibility (anticipatedratio 75:25) 

• Communication: Excellent written and verbal communication skills in English; able to deal effectively with clients, colleagues, commercial pro bono partners and external stakeholders. 

• Values: A strong commitment to the protection of the rights of people who migrate, and to access to justice through high-quality, client-centred legal services. 

• Right to work: Right to reside and work in the UK. Successful candidate will be required to obtain an enhanced DBS certificate (RLS covers the cost). 

Desirable criteria

• Lived experience of migration systems. 

• Experience of working in a small charity or non-profit legal services setting. 

• Experience of working on pro bono partnerships with commercial law firms. 

• Experience of training and supervising trainees, volunteers or paralegals. 

• Knowledge of languages other than English relevant to RLS's client base (e.g. Arabic, Farsi/Dari, Tigrinya, Pashto). 

Terms and conditions 

• Salary: c. £50,000 per year, depending on experience. Pay scales are reviewed annually. 

• Hours: 37.5 hours per week (1.0 FTE). Flexible working arrangements considered. 

• Annual leave: 28 days per year plus bank holidays and Christmas shutdown period.

• Pension: Employer pension contribution of 3% (postholder contribution as per auto-enrolment). 

• Location: Hybrid working from London. Minimum two days per week in-person, including for confidential client meetings and team gatherings. 

• Probation: Six months. 

• DBS: Successful candidate will be required to obtain an enhanced DBS certificate. RLS covers the cost. 

We will be conducting interviews w/c 20 July 2026. 

We are proud to be a member of the Experts by Experience Employment Network. The initiative supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on their website.

Based at our Camberwell office with regular travel across London

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Are you passionate about helping children and young people overcome barriers to education? Do you have experience supporting young people affected by trauma, exploitation or exclusion to re-engage with learning and achieve positive outcomes?

If so, St Giles Trust is looking for an Education Liaison Specialist Caseworker to join our Violence, Exploitation and Safety Service (VESS), providing specialist education support to children and young people across London.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About the service

The Violence, Exploitation and Safety Service (VESS) supports children and young people affected by, or at risk of, violence, exploitation and extra-familial harm.

Working alongside education providers, families, local authorities and safeguarding partners, the service helps children overcome barriers to education, improve safety and wellbeing, and access the support they need to achieve positive, sustainable futures.

About this key role

As an Education Liaison Specialist Caseworker, you will provide specialist education support to children and young people who are disengaged from learning or at risk of exclusion, many of whom have experienced trauma, exploitation or significant disadvantage.

You will manage a caseload of children and young people, delivering one-to-one interventions and group sessions within Pupil Referral Units (PRUs), Alternative Provision and community settings. Working collaboratively with families, schools and professionals, you will help children access safe, appropriate education pathways while ensuring their voice remains central to every stage of support.

You will also advocate for children with Special Educational Needs and Disabilities (SEND), helping families navigate education systems and secure the support needed to improve attendance, engagement and long-term outcomes.

What we are looking for

• Experience supporting children and young people with complex needs, including those affected by trauma, violence, exploitation or disadvantage.
• Good understanding of SEND, school exclusion, attendance, reintegration and education transition processes.
• Experience working with children attending PRUs, Alternative Provision or specialist educational settings.
• Experience completing assessments, managing risk and developing outcome-focused support plans.
• Experience working collaboratively with schools, families, local authorities and multi-agency professionals.
• Knowledge of contextual safeguarding, extra-familial harm, exploitation and serious youth violence.
• Experience delivering engaging one-to-one interventions and groupwork with children and young people.
• Strong communication, advocacy, assessment and case management skills.
• Good written and IT skills, including maintaining accurate case records and reports.

An Enhanced DBS check, including a Children’s Barred List check, is required for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

If you have any queries, or require further support, please contact us. 

Closing date: 9 am on 21 July 2026.

Location: Hove Town hall - blended working also considered

Citizens Advice Brighton & Hove are currently seeking to recruit trainee or qualified Debt Advisers to join our thriving charity. 

The purpose of the role is to provide tailored advocacy, advice and support to individuals and families struggling with debts, and provide them with help to overcome and prevent them from falling into similar situations again. This is a local service, working with communities within Brighton & Hove. 

The successful candidate must have the required specialist debt advice accreditation, or be willing to work towards this. Trained advisers will ideally have experience of a MaPS debt project and have completed training to caseworker level. This is a full time role, but part time hours could be considered for the right candidate.

We’re here to give advice to everyone, and understand that diversity in our workforce is the best way of understanding the varying needs of the  city around us, so we welcome applications from all communities. We ask  that all applicants complete an anonymous online survey to help us understand if we’re succeeding in our aims, and appreciate you taking the time to complete this. Please complete the equalities survey online here. Appointment to this role will be subject to successful references and a basic DBS check. 

You can find out more about the role in our job pack on our website.

The deadline to apply for this role is 9.00am on Wednesday 22nd July 2026.

Interviews are expected to take place the week commencing 26th July 2026.