We have an exciting opportunity for a Caseworker (known internally as an Independent Victim Advocate) to join our team in Cumbria, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in Cumbria, flexible hours available & hybrid working with a requirement to travel across the County in line with business & training needs.

As an Independent Victim Advocate you will play a vital role in delivering structured support services to victims of crime to assist them cope and recover.

You will:

• provide a quality support service (emotional, practical, advocacy, information advice and guidance)
• work collaboratively with other key stakeholders
• undertake effective need & risk assessments
• identify suitable additional services through other agencies
• provide emotional & practical support to victims from the point of crime, and onwards throughout the criminal justice process.

You will need:

• experience of delivering an empowerment modelled case working service in a similar setting
• an excellent understanding of the requirements of confidentiality & safe working practices, along with robust recording and excellent IT skills
• to work without direct supervision & be able to deal with competing demands

Please see attached Job Description and Person Specification for further details.

About us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System.. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria. We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have an exciting opportunity for a Caseworker (known internally as a Victim Advocate) to work with people affected by Antisocial Behaviour & Hate Crime to join the London team in Earl's Court, working 35 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role offers flexibility for home and office working with travel to appointments to meet clients, as well as outreach sessions. Office location is Earl's Court.

As a Victim Advocate you will work Monday to Friday 9am to 4:30pm with some evening and weekend working on occasion. You will act as the single point of contact for your clients offering face to face support and ensuring they receive their rights & support from external agencies. You will need the ability to undertake needs and risks assessments and create appropriate support plans.

You will work in partnership with Local Authority's Anti-Social Behaviour Team, Police, Landlords and a range of other agencies to provide support, information and advocacy to vulnerable and intimidated victims of Anti-Social Behaviour and Hate Crime including

You will develop and enhance local key stakeholder relationships with a view to enhancing partnership working and identifying / assisting in obtaining referrals including from outreach sessions.

You will recruit, manage and develop volunteers who will support victims and witnesses of Anti-Social Behaviour and Hate Crime.

For this role, you will need to be able to manage a demanding workload and to meet a range of conflicting deadlines.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
 

Location: This is a hybrid role working across the Boroughs of Enfield and Waltham Forest and with some work at Centre 404’s head office in Camden.

This role is to support SENDIASS - The Special Educational Needs and Disabilities Information Advice and Support Services.   

The Caseworker will offer information, advice and support for parents and carers of children and young people with special educational needs and disabilities so that they can make appropriate, informed decisions about their education in line with the SEND code of Practice (2015) and relevant legislation.

Centre 404 is a leading charity based in North London with an excellent reputation for providing high quality services to children and adults with learning disabilities and their families. This role will be part of our Supporting Families team that works with family carers of children and adults who have a learning disability and offers advice, training, support and events throughout the year.

As one of the smaller teams within the Centre 404 organisation, this is an ideal opportunity for an effective and confident individual to bring SEND expertise to the team within a supportive and collaborative environment.

The role will involve obtaining and processing referrals and providing support and expertise at all points along the SEN journey for service users and their families.  You will partner with a range of other organisations; local and national, voluntary and community and will variably act as advocate, mediator, facilitator and supporter in the best interests of the children, young people and parents within the service

Knowledge of local authority processes, national policies and legislation and relevant SEND issues will be essential to this role alongside organisational expertise and a real desire to engage with users in order to create and deliver a range of events and activities as part of the sider Supporting Families team.  An IPSEA Level 2 qualification is preferred or the interest in working towards gaining.

This is a potentially hugely rewarding role for an individual with significant experience of the SEND Code of Practice offering challenge, autonomy and opportunities for development within a growing organisation.

As a Roma Advice & Advocacy Worker, you will enhance financial inclusion of Roma migrants through enabling them to navigate post-Brexit migration/ benefit systems, exercise their welfare rights and improve their confidence to manage their money.

You will have empathy with issues affecting Roma migrants in the UK, experience of helping people in the areas of welfare rights and combating poverty, and knowledge of current legislation related to welfare rights and migration systems in the UK. Fluency in Romanian language is essential. 

This role offers a great opportunity for someone looking to develop their advocacy skills working with an experienced and committed team.  

We have an exciting 18hr/week opportunity to join our community-minded team as our Advice Services Manager and take responsibility for overseeing the quality delivery of advice services on a day to day basis.

About Us

Paddock Wood Community Advice Centre is a small, vibrant independent charity offering free, confidential and impartial advice to people living in and around Paddock Wood near Tunbridge Wells. All our advisers are volunteers.We offer advice on a wide range of issues including welfare benefits, consumer matters, debt and money, employment, family (children, domestic abuse and relationship breakdown) and housing.In addition, our specialist debt, housing and welfare rights caseworkers help clients manage their finances when things become overwhelming, advise about possession proceedings or represent clients at first-tier tribunal to challenge Department of Work and Pensions’ decisions.

We believe face to face is the most effective medium for advice and the one which is especially important to vulnerable people: our offices are open to clients Monday to Friday, from 9.30am to 1.30pm.  We also offer advice via email and phone/video calls.We aim to ensure that our clients leave our offices feeling empowered and aware of all options available to them.

We hold the Advice Quality Standard, a national quality mark for organisations providing free, independent advice to members of the public. 

About you

You will be an excellent people manager, with experience of motivating, inspiring and leading teams to achieve high quality standards and performance targets. You will be resourceful, highly organised and have a strong attention to detail and use these skills to ensure we deliver a high-quality service which you will improve and adapt as new challenges arise.

You will have strong interpersonal skills and be empathetic and responsive to both our clients’ and our volunteers’ needs. You will be comfortable with producing reports, highly competent in IT systems, quality assessing your team’s work, and identifying how we need to improve our training and effectiveness.

You will be able to prioritise your workload well, communicate clearly and effectively, work collaboratively with the other staff and volunteers and ensure our policies and procedures are implemented consistently.  

You will have proven experience and ability of managing an advice team.

About the role

The Advice Services Manager will oversee PWCAC’s daily delivery of diagnostic and generalist/specialist advice services. As the main point of contact for volunteers as they provide advice to clients, the Advice Services Manager will guide them through the advice process and in the use of information resources and other research, to ensure that clients’ problems are effectively diagnosed, that the advice given is sound, and that actions are followed up appropriately.The Advice Services Manager will undertake quality checks of client case records following the Advice Quality Assessment guidelines, in line with our biennial audit and our own Policies and Procedures Manual.

In addition, they will ensure sessions are appropriately staffed and resourced.They will be responsible for the diary appointments for clients.They will abide by health and safety guidelines and share responsibility for own safety and that of volunteers.They will ensure that all Policies and Procedures are adhered to by the volunteer advisers.They will refer clients beyond the organisation, especially when safeguarding concerns are identified.

They will participate in the induction training of new volunteers.They will identify learning and development needs to meet quality standards, as set out in PWCAC’s training policy, and book appropriate external training courses for the volunteers.They will keep up to date with their own training requirements.

They will deliver high standards of client satisfaction, collecting and analysing feedback annually to inform service improvements.  They will ensure Complaints are dealt with according to Policy and escalated where appropriate. 

They will be responsible for opening and closing the office on three days per week (the particular days to be negotiated) and will collaborate with the volunteer Advice Service Manager who covers the other 2 days a week to deliver a seamless service to clients.

The Advice Services Manager will report to the Operations Manager who has responsibility for the day to day running of the charity’s administration and fundraising.They will attend Trustee Meetings which are held locally in the evening (circa 6 per annum), and deliver an Advice Service Manager’s Report which gives key data and commentary on the services provided.

Diversity and Inclusion

Our service is open to all members of our community without discrimination and we likewise recognise the importance of diversity in our staff and volunteer body, so we encourage and welcome applications from candidates from all backgrounds, including those with lived experience of the issues which we advise upon.

If you need us to adapt our application process to accommodate your needs, please let us know.We will also meet any reasonable adjustment requests.

About Hammersmith, Fulham, Ealing and Hounslow Mind

This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.

We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.

Role purpose

The Ealing Advice Service (EAS) is a consortium of charities working in partnership to deliver advice and guidance to the residents of Ealing, in the absence of a Citizen’s Advice Service. Advice issues may include housing, benefits, council tax, debt, signposting etc.

The successful candidate will deliver support to enquirers and manage a caseload of individuals as agreed with the service manager. In addition to advice casework, the Advice Worker will also be expected to assist on reception in the main hub when required.

The successful candidate will be required to work alongside a team of Advice Workers employed by our partner charities with the consortium, as well as a team of volunteers.

The Advice Worker will be required to work within the Advice Quality Standard framework (AQS), adhere to Mind’s policies and procedures, as well as follow EAS procedures.

Due to the nature of the work, if successful, you will need to have an up to date DBS check completed prior to undertaking unsupervised client work.  

Place of work

The Advice Worker will work between, homeworking, The Lido Centre and the HFEH Mind office in Ealing.

You will be supporting people in the community, as well as meeting them in different office locations, so you will need to be able to travel across the borough of Ealing.

The start date for this role is 1st July 2022.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

Post is subject to an enhanced DBS check

Grants and Advice Caseworker

Our vision at The Charity for Civil Servants is to build a supportive community in which everyone has the chance to live their life to the full. We offer practical, financial and emotional support, always listening without judgement, and our Help and Advice Services is at the heart of delivering this support.
As a Grants and Support Officer, your aim is to make a positive impact by alleviating the issues people face – offering appropriate financial support and advice. You will be managing casework as part of a team of supportive colleagues and making decisions on financial assistance, as well as advising on income maximisation and financial capability.

Grants and Advice Caseworker Requirements

To be successful in this role, you will be an excellent communicator in writing, on the phone and using digital media. You will be confident in handling difficult conversations with applicants and vulnerable people. You will also have knowledge of benefit entitlements and an understanding of basic budgeting. With previous experience of casework, you will be able to identify key issues from complex information and explore underlying issues.

The Charity supports hybrid working. In the role, you will need to commit to a minimum of two days per week working from our Head Office in Cheam, Surrey. The remainder of the week may be worked from the office or from home, depending on your preference.

Closing date for applications is 11pm on 11th June 2022. This is a rolling deadline and applications may close early, you are recommended to apply at your earliest convenience if you are interested in the role.

Shortlisted applicants will be invited to an interview shortly after the closing date. Our intention is to conduct interviews in our Head Office, but are happy to accommodate adjustments in order to be as inclusive as possible (please speak to us about how we can assist when invited to interview).

About Us

The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.

Strictly no agencies.

Location: Cheam/hybrid (minimum 2 days in the office)

Contract Type: Permanent

Hours: Full time, 35 hours per week

Salary: £30,442 per annum

Benefits: Please see our website

You may also have experience in the following: Grants Partnership Officer, Grants Partnership Fundraiser, Partnership Officer, Fundraising Executive, Grants Officer, Fundraising Assistant, Fundraising Officer, Fundraiser, Charity, Charities, Third Sector, NFP, Not for Profit, etc.

Ref: 132 971

Mummy’s Star was born in June 2013 and is the ONLY charity in the UK and Ireland offering cancer support in or around pregnancy, birth, loss and beyond.

We are now seeking an Information and Support Worker (ISW) to join our growing team. This is a home-based job so you will require lots of initiative to work on your own, be highly organised, committed and have good time management skills. You can be based anywhere in the UK

You are the first point of contact (along with the existing ISW’s) for women/families contacting us for support. You will need to demonstrate empathy, sensitivity, discretion and an understanding of how we can provide support. You will respond to enquiries via various contact channels; assessing the nature of each enquiry quickly and skilfully 

You will be responsible for adding new persons to our private forum for those who have been affected by cancer during or shortly after pregnancy. The topics discussed on here are highly sensitive and you will help ensure that the forum is a safe place for them to share their innermost feelings, reporting any concerns to the team.

You will have good IT skills, including Word, Excel and be confident and competent with the internet, social networking sites and email. Occasional travel will be required, therefore driving/having your own car may be helpful but is by no means essential. All travel is remimbursed and overnight accomodation paid for where neccesary. From time to time, you may be required to work weekends or evenings however you will be entitled to TOIL.

Position: Information & Support Worker

Employer: Mummy’s Star

Responsible to Support Team Manager

Location: Home Based (anywhere in the UK)

Equipment: Laptop, Printer and Mobile Phone Provided

Closing date for applications: 4pm Wednesday 18th May.

Interviews: Thursday 26th May 2022 via Teams

A Criminal Record Disclosure will be required. . 

To apply for this position, we request evidence, on no more than two sides of A4, of how you meet the requirements detailed in the Person Specification. In addition, please supply details of employment history including 2 up to date references. CVs will be accepted but only as proof of employment history rather than evidencing meeting the person specification.

Citizens Advice Merton and Lambeth is the leading advice charity supporting individuals and families across the London boroughs of Lambeth and Merton.  We provide a range of information, support and advice services.  We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.

We are looking for a full-time Information Support Officer to join our team. 

If you are passionate about supporting individuals and families in need, have excellent communication skills and are interested in joining a dedicated professional team we would love to hear from you.  

Aims of the Information Team

Our Information team are the first people clients meet when they visit one of our offices. Information staff and volunteers explain our services, help people feel welcome and provide information support.  The Information team also support client liaison.   

Information team members are often able to help clients there and then, supporting them access information they need using our website and other sources of information, or suggesting services that can help.

For clients with more complex problems, the Information team liaises with our services/teams for a client assessment and or service appointment. 

As an Information Support Officer you will:

• Use your skills and experience to help others in need
• Receive comprehensive induction and ongoing training
• Support our Information Volunteers
• Report to CAML’s Information Manager
• Daily check of premises to ensure fully supplied for clients and team
• Liaise with Finance and Administration Officer re office supplies
• Support both client liaison and charity administration
• Be part of a friendly and supportive charity team

Locations

This role provides face-to-face support five days a week across the charity’s three offices/premises in Lambeth (Kennington) and Merton (Mitcham and Morden).  Our offices are well connected for public transport, and the office in Mitcham has a car park.  This role will be primarily based in Lambeth office (likely 3 days a week) with remainder of the week in Mitcham and/or Morden. 

Specific Responsibilities

1. Ensure clients receive a professional and quality Information service
2. Ensure Information volunteers are supported when volunteering with us
3. Work closely with our Information Manager and Advice Supervisor
4. Work with the  wider charity team and other organisations to ensure clients are supported with related advice issues
5. Support charity administration
6. Ensure all work is fully compliant with our policies and procedures
7. Assist and contribute to charity’s communications, research and campaigns work
8. Professionally represent Citizens Advice Merton and Lambeth
9. Other duties as requested by Information Manager or senior management team.

Professional Development

The successful applicant will receive comprehensive induction to the charity and our work.  We support team members in their professional development to ensure we’re up to date with latest national policy and legislative changes and charity policies and procedures and undertake appropriate training as agreed with your line manager (Information Manager).

Person Specification

1. Experience of working with the public in a face-to-face role (essential)
2. Experience of working with volunteers (essential)
3. Excellent communication skills (essential)
4. Excellent administrative skills (essential)
5. Experience of using and navigating recognised support websites (desirable)
6. Knowledge of Casebook or client management system (desirable)
7. IT competency and experience
8. Ability and willingness to work as a team
9. Understanding of, and commitment to, the aims and principles of the Citizens Advice service and our equality and diversity policies.

Terms and Conditions

• Permanent, full time
• £21,500 per annum
• Annual Leave: 25 days per year, plus a CAML Charity Day, plus public holidays
• Pension:  The charity operates a pension scheme
• Child vouchers:  The charity offers a child voucher scheme
• The charity offers an employee assistance programme

If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website to find out how to apply.

The deadline for applications is 6pm, Monday 23 May 2022.  Shortlisted applicants will be invited to an interview on Friday 27 May.  If you do not hear from us, please accept our thanks for your interest in working for us and note that your application has been unsuccessful.

We are registered with the Information Commissioner’s Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. 

The Mammal Society is an award-winning evidence-based conservation charity. For over 65 years we have been championing better protection of British mammals through professional and citizen science projects. We are at an exciting time in our history with ambitious plans to broaden our reach and increase our impact on the conservation of mammals here in the UK.

We are currently seeking to recruit a permanent Data and Information Officer.

Main purpose of job: To promote evidence-based conservation of British mammals by

1. supporting the Science Officer in managing databases containing information on the distribution and density of mammals and managing Ecobat online tools
2. assisting in the writing of engaging documents for technical and lay-audiences
3. With the Communications and Engagement Officer, co-ordinate involvement in our citizen science surveys and projects such as the annual harvest mouse survey
4. answering general enquiries and contributing to the Society’s social media output

It is expected that time will be divided approximately equally between these areas.

Place of Work: Home based with occasional UK travel.

We are looking for a highly motivated, independent, and dynamic member of staff, with an interest in British mammals and a desire to promote evidence-based conservation. The job would ideally suit a graduate or post-graduate of Ecology, Conservation, or Biological Sciences.

For a full job description and person specification please visit our website.

Application deadline: 5pm 30th May 2022. Interviews are expected to be held w/c 6th June.

About us

Myeloma UK is the only organisation in the UK dealing exclusively with the blood cancer myeloma and related conditions. We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future. We are now looking to appoint a Patient Information Officer to join our Healthcare Advocacy Services Team.

To realise our long-term ambition to make myeloma history, we relentlessly pursue better outcomes for myeloma patients and patients with related conditions through a comprehensive early diagnosis programme, a unique research portfolio, our treatment access strategy, information and support services, and healthcare improvement services.

 About the role

We believe that information is key for people to be able to understand their diagnosis and make decisions to play an active role in their treatment and care. This vital service is provided by the Patient Information team at Myeloma UK, who ensure complex medical and scientific language is translated into clear and concise information for a patient audience.

The role of the Patient Information Officer is to maintain and develop reliable and trustworthy printed and online information (written and audio/visual) on myeloma and its related conditions for patients, their family, and carers.

About you

This role is ideally suited to someone who wants to use their medical or life sciences background to develop clear information to help those affected by myeloma.

We’re looking for someone with an eye for detail who can research topics and simplify complex scientific and medical information into accessible and patient-friendly language.

If you understand the power of good information, have excellent research, writing, editing and proofing skills, and the desire to support and inform people living with cancer, we’re keen to hear from you.

Experience in writing healthcare information materials, developing content for information events and general health and cancer knowledge would be an advantage for this role.

However, we are happy to consider candidates with different experiences of writing and producing content, which may include university, voluntary or personal experiences, and graduates earlier in their career are welcome to apply.

Locations: Weston-super-Mare / Outreach across North Somerset and with some home working

We are looking to recruit a highly motivated accredited individual as a specialist Money Advice Caseworker working within our Money Advice Team (funding from MaPS and North Somerset Council).  You will be required to undertake comprehensive advice and casework on debt management, ensuring that the work conforms to the Advice Quality Standard (AQS) and MaPS Debt Advice Quality Framework. You will also provide debt advice support to non-money advice advisers and volunteers working at CANS.

The successful candidate(s) will have accredited debt advice experience in a Citizens Advice or equivalent setting and will need to have good communication skills and a commitment to delivering a high quality service. A trainee position will be considered for the right candidate.

Citizens Advice North Somerset (CANS) is an established and well regarded local independent charity who provide free, impartial and confidential advice.  We undertake research & campaign work to influence policy makers and to effect change.  We work in partnership with the Local Authority, The Legal Aid Agency, Macmillan Cancer Support, Debt Free South West, Wessex Water and many more local and national partners to deliver our advice services to over 7,000 clients living and working in North Somerset. 

Closing date:  Tuesday 17th May 2022 at midday

Interviews to take place on Wednesday 25th May 2022 via zoom

Based at our London Bridge office and remote working

What the job involves

The Health Information Coordinator is a vital role supporting a busy team that creates health information and communications for men who have been diagnosed with prostate cancer or those at high risk of developing it.

You’ll have the opportunity to play a key role in keeping all the health information on the website up-to-date and coordinating and editing the team’s social media communications. You’ll coordinate the promotion of our resources both internally and externally and help to evaluate the effectiveness of the service we provide. You’ll also develop and maintain administrative systems to support the team’s work.

The role is responsible for making sure all our health information publications are in stock to ensure we deliver an effective health information service for men and their families affected by prostate cancer.

What we want from you

We’re looking for a pro-active and highly organised person to join our team. You’ll be self-motivated and able to multi-task – supporting a busy team while keeping on top of your own projects. You’ll have experience of communicating complex information in plain English, as well as experience of digital content management and writing for the web and social media. You’ll also have the opportunity to develop an in-depth understanding of how medical and health-related information is produced to national guidelines.

You’ll also be strong team player with excellent interpersonal skills, you’ll be happy communicating with a wide range of people, from men with prostate cancer and their families to specialist clinicians and researchers. If you would like to make a real difference to the lives of men with prostate cancer, we would like to hear from you.

Why work for us?

We’re here to stop prostate cancer killing men and damaging bodies and lives. We unite the brightest minds in science and healthcare and the most passionate and caring people to help men live long and live well. As the number of men diagnosed with prostate cancer continues to rise, we continue to make advances in research to focus on radical improvements in diagnosis, treatment and support so that we can build a future where lives are not limited by prostate cancer.

Work with us and you’ll see your efforts pay off as we fight for a better future for men.

What we offer

Join our team and you’ll be working at an award-winning charity that will support you to develop your skills and expertise. We’re particularly proud of our agile working arrangements which allow (as appropriate to the role) for flexibility around where and when we carry out our work to ensure we can achieve the best results for the charity, at the same time as balancing our working lives with life’s other commitments!

We also offer a competitive benefits package including generous leave entitlements, season ticket loans, a cycle to work scheme, an enhanced contributory pension scheme, life insurance and group income protection as well as a Health Cash Plan and free advice and support on pretty much anything via our Employee Assistance Programme.

Our commitment

Our teams, supporters, partners, and those living with prostate cancer, come from all walks of life. We draw upon the difference in who we are, what we’ve experienced and how we think to build a future where lives are not limited by prostate cancer. Not only is it the right thing to do, it makes our charity stronger and helps us reach more people. If you share our ambition, we would love to hear from you.

The closing date is 22nd May 2022, but please note we will be shortlisting and interviewing candidates as applications come in, so please apply as soon as you can, as we may close the vacancy early.

Interviews: By arrangement. Currently scheduled for w/c 30th May 2022

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

We have 2 new Caseworker vacancies for this role

The Integration Project at Coventry Citizens Advice supports the resettlement of refugees into Coventry on government funded managed UKRS and ARAP programmes. The Integration Project is funded by Coventry City Council and the Home Office to deliver resettlement services to individuals and families from Afghanistan, Syria, North Africa, Yemen and the Middle East moving to Coventry.

Coventry Citizens Advice is a progressive organisation that has been able to continually innovate and develop new services over the course of the 80 plus years it has been running. Coventry Citizens Advice has been able to demonstrate excellence in a number of areas and been commended for its volunteer training, information service and partnership working. We are multi, local and national award winners in areas of Research & Campaigning, Service Development and Money Advice.

We are looking for someone who can work as an Integration Caseworker within an established diverse team. This role is to support individuals and families through the stages of integration to include: housing, finance, education, health and employment, to enable them resettling in their new homes in Coventry. 

Purpose of the Job is:

• To support as a key worker, individuals and families in their resettlement into life in Coventry.
• To support individuals and families through 5 stages of integration to include: preparation, housing, finance, education, health and employment.
• To work with key partners across the city, ensuring the clients are referred/ signposted into appropriate support services and networks.

Some of the role will be prior to the families arriving; however most of the work will be supporting the families for their first 12 months living in the UK. As part of this, you will often need to refer clients to social care, medical services, education, immigration advice, and other areas. 

You will need good knowledge of current Welfare Benefits and Housing regulations. Excellent verbal and written communication skills, IT skills, and ability to work with a number of partners across the city is essential, to ensure that our clients are referred/signposted to appropriate support services and networks throughout Coventry.

This project is a partnership with Coventry City Council, Coventry Refugee and Migrants Centre, Foleshill Women’s Training, Positive Youth Foundation and Church of Assis.

If you are looking for a challenging and exciting role and have previous experience of supporting clients, in particular refugees, we would like to hear from you.

The closing date for applications is 20 May 2022

Interviews to be held on 26 May 2022