Information and advice officer jobs

Domestic Abuse Officer

Location: Waltham Forest/London

Salary: £30,000 per annum

Full Time

1-year fixed term contract

Young Ladies Club aims to raise aspirations in disadvantaged young women to achieve their education and career potential by providing mentoring, confidence building activities and career workshops from positive role models.  We envision a world where young women’s socio-economic background does not impact educational and career outcomes.

We are now looking for an experience Domestic Abuse Officer to provide an effective, efficient, and supportive service to women who are victims of domestic abuse providing emotional, practical and welfare support. As our Domestic Abuse Officer, you will provide a high-quality pro-active service to victims of domestic abuse and other forms of VAWG in either 1:1 or group settings delivering a service to those at medium and low risk.

As a Domestic Abuse Officer, your responsibilities will be:

· To work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse.

· To ensure that women are enabled to access their rights and are informed about their options.

· To reach out to survivors of domestic abuse and raise awareness of domestic abuse and local services offered.

· To support and implement the aims and objectives of Young Ladies Club ensuring that all work is undertaken in accordance with Young Ladies Club policies and procedures.

· To facilitate or co-facilitate the support groups

· To facilitate the provision of culturally sensitive therapeutic interventions and counselling services.

Required Skills and Experience:

· Demonstrable qualifications and/or experience in the field of domestic violence accommodation and support.

· An excellent working knowledge of key issues faced by black and minoritised women who have experienced Domestic Abuse and VAWG. Able to apply this knowledge at a practical level.

· Experience of identifying and responding to the risks to and needs of survivors of domestic

violence

· Experience of working with vulnerable women at least some of which are women or girls affected by domestic abuse and other forms of gender-based violence.

· A sound working knowledge of the practical, emotional, social and economic issues facing black and minoritised women and girls affected by domestic, and intimate relationship abuse

· Experience of multi-agency partnership working

· Knowledge of relevant legislation relating to Immigration, Honour Based Violence, Forced Marriage and FGM.

· Experience in running support groups in the community

· Ability to work with interpreters and volunteers.

· Ability to work with voluntary organisations, local authorities and government agencies on behalf of women.

· Effective communication skills.

· Experience of managing basic administrative systems.

· Training and qualifications in the provision of advice and advocacy on issues such as housing, welfare benefits and domestic violence.

· Good working knowledge of IT system and databases.

· Ability to run groups virtually on Zoom/Teams etc

Due to the nature of the role and the needs of our service users, this post is restricted to female applicants. This is a genuine occupational requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010. YLC is committed to equality of opportunity and welcomes applications from all sectors of the community.

Due to the nature of the role and the needs of our service users, this post is restricted to Black and minoritised women. This is a genuine occupational requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010.

This post is subject to Rehabilitation of Offenders Act 1974. A criminal record will not

necessarily exclude you from this post but under the Act, we must have details. An Enhanced

Disclosure will be sought in the event of a successful application for this post and therefore

you will be required to give details of spent and unspent convictions disclosed above. YLC

operates under the Revised Code of Practice for Disclosure and Barring Service.

Job Title: Birmingham Project Officer

Salary: £28,000

Position Type: Full time / Fixed term (12 months)

Reports to: Scaling Manager

Based at: Remote, with travel to schools in Birmingham

Working Hours: 5 days a week, 9am-5pm (flexible)

Pension: School Food Matters pays pension contributions at 7% of pensionable earnings

Holiday: 31 days including bank holidays that fall on working days. Holidays must be taken during the school holidays

This role requires occasional work outside of core hours (for example, if visiting a school breakfast club). It also requires travel to schools across Birmingham, so access to a car would be desirable. Training for delivery of the programme will be provided online and in person, and you will be expected to travel outside of Birmingham for some of these training sessions.

Background to School Food Matters

At School Food Matters we believe that school food can unlock a happier, healthier, more sustainable future for every child. We want a school food system that delivers for all children, so they can enjoy nutritious, delicious and sustainable school food and leave school with an informed and positive relationship with food. To achieve this, we campaign for a better school food system, bringing the voices of children, parents, and teachers to government policy, and deliver fully funded food education programmes in schools across the country.

Background to Nourish

Our Nourish programme supports schools to create a food environment that puts children and young people's nutrition first. The evidence-based, multi-component programme helps schools to develop action plans and policies to cover the food served across the whole school day. Nourish uses a collaborative whole school approach to food involving everyone across the school community to create lasting positive change.

Job purpose

· To deliver Nourish in 6-8 schools in Birmingham (primary, secondary and SEND settings)

Key tasks include

· Support with recruitment of schools to take part in Nourish

· Complete in person food audits in schools looking across the whole school day

· Support schools to create and deliver a food improvement plan (action plan)

· Develop and deliver workshops in schools to staff, parents and students based on their action plan (e.g. assemblies, cooking sessions, school food standards training, packed lunch advice, food ed/sensory tasting sessions)

· Support schools to write a school food policy

· Build relationships and work closely with teachers, teaching assistants, chefs, kitchen teams and senior leaders in schools to improve the food on offer to students

· Collect data and maintain accurate records relating to the project

· Work closely with our Evaluation team to complete all monitoring and evaluation

· Work in collaboration with other Birmingham school food partners

· Share learnings with other SFM regional Project Officers

· Gather content for our Comms team (website and social media platforms)

· Keep Scaling Manager fully updated on progress

· Keep up to date with safeguarding requirements and reporting procedures

· Maintaining the ethos of the charity and positively promoting our work at all times

· You will also be expected to undertake any other tasks relevant to the affairs of SFM that may arise from time to time.  Therefore, being flexible and approaching the job with an open and positive mindset is essential.

Person specification

Essential

· Registered nutritionist or advanced understanding of nutritional guidelines and health promotion

· Good interpersonal skills, with experience of building relationships

· Confident engaging with a variety of audiences (students, headteachers, school staff and parents), including communications via email, virtual and face to face meetings with the ability to deliver workshops & presentations

· Excellent administrative and organisational skills with great attention to detail

· Excellent IT skills including excel, word and email

· Able to work independently and remote

· Self-motivated and optimistic with a can-do attitude

· Ability to work in a team and seek help when needed

Desirable

· Experience of engaging and working with schools and/or communities

· Experience of working for a charity or not for profit organisation

· Knowledge in food education and children’s health

· Access to car

Location: The post holder will work primarily from CABH offices in Hove Town Hall and occasionally in outreach venues as needed.

Qualifications: Trained to case supervisor level. Trained, or willing to undertake training in Level 3 City and Guilds in Energy Awareness or an equivalent 

Citizens Advice Brighton & Hove is seeking a dedicated and experienced Advice Project Manager – energy to lead the delivery of high-quality advice and outreach services across the city.

You will bring strong skills in advice supervision, service management, and partnership working, ensuring that our advice meets the needs of clients and meets the required quality standards.

This role manages a portfolio of advice projects, currently including Energyworks, Outreach advice and training — each supporting residents through energy advice, income maximisation, and community outreach. While the projects have an energy and fuel poverty focus, we welcome applications from advice managers who are keen to develop expertise in energy advice through training and support.

You will be responsible for line management and casework supervision of advisers and administrators, monitoring performance and compliance, and contributing to service development across CABH.

We are looking for a confident manager who can lead an advice team, develop partnerships, and maintain a strong commitment to our values of accessibility, fairness and quality.

We’re here to give advice to everyone, and understand that diversity in  our workforce is the best way of understanding the varying needs of the  city around us, so we welcome applications from all communities. We ask that all applicants complete an anonymous equalities survey online to help us  understand if we’re succeeding in our aims, and appreciate you taking the  time to complete this. 

We value diversity and welcome applications from all communities, especially those with lived experience of the issues we address. Adjustments for the recruitment process are available – please contact Jo Carden, CEO, contact details available on our website via the apply button.

For more details about this rewarding opportunity and how to apply, read the full job information pack and download the application form to complete. Please read the guidance notes before completing the application form.

Closing date for applications: Monday 24th November 8am

Expected interview dates: W/C 1st December – dates TBC.

Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.

Key Responsibilities

• Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
• Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
• Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
• Support processing incoming phone and postal donations
• Assist with banking and processing incoming/outgoing post
• Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
• Enter and maintain accurate records on our Database
• Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
• Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
• Manage the removal process and consent process
• Assist with sending out problem payment letters
• Following up cancelled regular payments as part of the winback process
• Assist with handling material requests and recording actions on the Database
• Assist with any third-party agency supporter care requests
• Maintain sensitive information and records with appropriate confidentiality
• Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
• Perform any other reasonable duties as requested by the Senior Supporter Care Manager

Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Role Purpose
This is a key role to oversee RDA UK’s approach to safeguarding, supporting senior management and working with external partners. This is crucial to maintain good practice, resources, quality and support to RDA Groups which includes driving RDA safeguarding training.
In addition, this role will include support and administration for the Membership Services Team, as detailed below

Specific Responsibilities
1. To ensure RDA UK has effective safeguarding practices:

• develop and deliver the action plan and ongoing objectives from the British Equestrian Federation (BEF) audit/ Framework Plan and RDA Safeguarding Action Plan

• continuous review of all safeguarding materials and resources, to ensure RDA UK’s Safeguarding policy and statutory obligations and expectations are met, including relevant actions following BEF Safeguarding Action Team (SAT) meetings

• manage requests for guidance from the RDA UK network, including concerns raised and reporting

• provide safeguarding case management, collaborating with the Membership Services Manager.

• work in collaboration with the RDA UK Designated Safeguarding Lead and other relevant RDA UK staff and volunteers to plan, deliver and review projects that improve outcomes for children and adults at risk, within the RDA UK network

• provide advice to the RDA UK team and working groups on safeguarding best practice, policies and requirements, including specific projects or events

• deal promptly with enquiries from RDA Groups concerning policies, procedures and training requirements and respond to feedback received

• maintain the safeguarding content on the ‘MyRDA’ website, ensuring it is current, clear and relevant

• provide guidance to RDA Groups signposting them to resources for disclosure checks

• develop and maintain safeguarding training materials, and coordinate the delivery of regular accredited courses and workshops (both tutor led and e-learning), in conjunction with RDA UK Trainers and relevant external bodies

• developing, maintaining and administering Safeguarding courses and materials

• support the Designated Safeguarding Lead to compile reports for the RDA UK Board, including case management data and analysis, updates and recommendations

• act as the Safeguarding Officer at the RDA National Training Centre, the RDA National Championships and other key events

2. To provide administrative support to the Membership Services Team as required.

General
a) To undertake such other duties as the line manager shall from time to time determine

b) To be flexible in working from other offices in the UK as required for the effective delivery of the role

c) To demonstrate the values and cultural aspirations of RDA in all work

d) To ensure due consideration is always given to our charitable aims and objectives and that this is demonstrated in all activities

e) To attend and service the National Championships, providing support leading up to the event as requested, as well as supporting the event itself

We welcome people of all ages and abilities, including those with physical and learning disabilities, sensory impairments, long-term health conditions, and neurodiversity. 

Two in three people become carers. Bring your expertise as a Chief Executive to help support and champion millions of unpaid carers.

Location: Hybrid working, with home working and the requirement to travel across all Carers First office and service areas.

Applications close at  9 a.m. Wednesday 26th November.

About the role

Carers First has been working with and for carers for over 30 years. We understand that while caring can be deeply rewarding, it can also lead to poverty, stress and isolation. According to Carers UK’s 2024 data, 1.2 million unpaid carers live in poverty, with 400,000 living in deep poverty and 61% worrying about living costs and managing in the future.

At Carers First, we’re here to help carers live their lives to the fullest while continuing to care for someone else. We focus on spotting carers early and offering the right support before things reach a crisis point. Our aim is to improve well-being and reduce the challenges that caring can bring. We work with carers of all ages, taking a strengths-based approach and offering personalised advice, information and support to help them stay in control and feel confident in their caring role.

We deliver services in Croydon, Essex, Haringey, Lincolnshire, Medway, Merton, Southend-on-Sea, and Waltham Forest, and we’re expanding our digital support to reach even more carers. By working closely with partners and national networks, we’re always developing what we do, reaching more people and making a bigger difference.

Leading Carers First

Carers First is financially sound, with strong governance, a skilled and committed Trustee Board and a talented Senior Leadership Team. As we look to the future, we are seeking an inspiring and strategic Chief Executive to lead our next phase of development and deliver even greater impact for unpaid carers.

This is a pivotal role for a collaborative, compassionate and resilient leader who shares our values and is motivated to make a tangible difference in people’s lives. You will:

• Inspire, empower and support our people to deliver their best
• Helps us achieve sustainable growth
• Lead and maintain high-quality operational delivery alongside strategic development.
• Champion carers’ voices nationally and locally
• Build partnerships and influence policy to improve carers’ lives
• Ensure Carers First remains financially sustainable and impactful

If you are a values-driven leader who combines strategic vision with empathy and a commitment to excellence, we would love to hear from you.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Wednesday 26th November.

CAAS is an amazing organisation, supporting ADHD and autistic individuals, their families, and the community around them.  We are in a great position, with stable funding, an experienced team of around 40 staff, and a new strategy that is inspiring and impactful.  We are looking for a kind and effective leader to join us as our next CEO, and keep CAAS thriving into the future. 

As CEO, you will have the confidence and the expertise to deliver on our vision of changing perceptions to reduce stigma and break down barriers, bringing strategic leadership experience, a high level of organisational ability, self-motivation and self-discipline. You will have a passion for extending our reach and will demonstrate experience in delivering strategy, leading effective teams and building relationships within our community. 

To apply, you need to submit a completed application form alongside a supporting statement of no more than 2 sides of A4, detailing how you meet the requirements of the role.  Deadline to apply is by 10am on Monday 17th November, but feel free to reach out to our current CEO, Kay D'Cruz, for an informal chat about the role if you'd like to find out more.

More details about the job and additional information about the person specification can be found in the job description and in our recruitment pack, but in summary the key responsibilities of the role are:

Strategic Leadership: Deliver CAAS’s strategy, fulfil our legal obligations, evaluate and improve performance, report on progress, ensure CAAS remains well positioned for the future

Operational Leadership: Ensure robust systems, processes and policies, assess and manage organisational risk, build sustainable delivery mechanisms, oversee effective digital, communications and fundraising activity, maintain our case for support and tender for and manage contracts

People & Culture: Foster positive working cultures, promote staff wellbeing, ensure staff are focussed on delivering CAAS mission, drive staff development

External Relationships: Influence and advocate for change, act as lead ambassador for CAAS with funders, professionals and other stakeholders

 We are looking for candidates who:

• Have a passion for, and commitment to, our work
• Have a track record of effective working at a senior leadership level, building supportive external relationships and driving positive internal cultures, based on compassion and a drive for excellence
• Are action-orientated, adaptable and flexible in the pursuit of impact
• Can juggle multiple and competing demands, and thrive in a busy, varied environment
• Enjoy ensuring robust governance and compliance
• Have strong written and verbal communication skills; are a persuasive and passionate communicator with excellent interpersonal skills
• Are warm, inclusive and approachable, an actively listener and neuro-affirmative

Further information is available on our website. 

About us

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

The Finance Officer (Accounts Receivable) provides accurate and timely processing of all income, including donations, grants, membership fees, and trading income, ensuring compliance with financial policies, controls, and statutory requirements.

Reporting to the Finance Controller, the postholder maintains the integrity of the debtor ledger, supports cash flow management, and delivers a reliable receivables service to colleagues, funders, donors, and partners. By combining attention to detail with strong customer service, the Finance Officer ensures that income is correctly allocated, invoices are raised and collected promptly, and records are audit-ready, contributing to the overall effectiveness and credibility of the Finance function.

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 21 November 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Location: Hybrid/Remote
Department: Services
Salary: ?£32,580? actual salary
Hours: 35
Contract Type: Permanent

About the Role

We are looking for an ambitious and experienced practitioner to join Become’s Care Advice Service. They will respond to enquiries to our independent national Care Advice Line (CAL), advising children and young people in and leaving care, and professionals and caregivers supporting them, so that young people understand and access their rights, are signposted to specialist support, and feel less alone as they navigate care. They will deliver workshops and advice surgeries in the West Midlands, advising care experienced young people and care leavers to understand their rights.

Location

We are currently hybrid working: our team primarily works from home with in-person attendance and meetings generally expected once or twice per month, usually at our central hot-desking location in Old Street, London. For non-London based staff we will consider hot-desking options near you, if required. This role will deliver regular in-person workshops and advice surgeries in the West Midlands. As such Become is unable to meet the cost of travel for this from other regions, or the accumulation of TOIL for travelling to or from the region. However, any travel required within the West Midlands region for work purposes and required travel to our London office will be reimbursed by Become, as London is not the specified location for this role. We are open to conversations about flexible working arrangements.

Equity, Diversity and Inclusion

As an organisation serving children in care and young care leavers we are keen to receive applications from people with lived experience of care. We are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. We ask all applicants to fill in an Equity and Diversity Monitoring from to better understand the diversity of applicants. This is anonymous and will not be connected with your application.

How to apply

We ask interested applicants to answer several competency-based questions. Your application and answers will be reviewed anonymously to ensure fairness and help remove bias from the application process. You’ll need to send us your CV and it will be anonymised before review.

To apply for this role, you will need to:

• Provide us with a copy of your CV;
• Answer the competency questions in no more than 400 words per question, providing relevant examples to demonstrate how you meet the skills and experience required;
• Complete the Equity and Diversity Monitoring Form (this is not compulsory, but the information is very useful to us).

If you have any reasonable adjustments you would like us to consider for this recruitment process (either for the application or interview) please advise us on your application form.

The deadline for applications to be received is Tuesday the 18th November @ 11.59pm.

Interview Details

Interviews will have two parts:

• A session with young people;
• A panel interview with Become staff.

Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person at our location in Central London. If access to technology/internet is difficult for you, please contact us so we can assist in making suitable arrangements.

Become also wants to ensure fairness in all of our interviews so all successful shortlisted candidates will be sent the interview questions in advance.

Interviews will take place:

• Young people’s panel: Tuesday 2nd December 2025
• Staff panel: Thursday 4th December 2025

Please Note

All applicants must have a Right to Work in the UK. Although the role is hybrid, we are unable to offer work visas or sponsorship for any candidates.

We’re proud to be a Living Wage Employer. We are committed to #ShowingTheSalary. Our roles are #OpenToAll

Benefits: Real London Living Wage Employer; Generous Annual Leave Scheme; Flexible working; Pension Scheme; Life Insurance Scheme; Health Cash Plan; Access to a Rewards and Benefit Platform; Signatory of Halo Code; Disability Confident Employer; Employee Assistance Programme available 24/7; Fostering Friendly Employer; Support for Team Members with lived experience; Access to Virtual GP

REF-224 681

Are you a collaborative leader with the vision and passion to help our charity grow and become stronger, more resilient, and sustainable? 

We’re looking for an exceptional leader to join Community Action Redbridge as our new Operations Director – a pivotal role at the heart of our organisation. 

With an income of just under £1 million and a diverse portfolio of new and established grant-funded programmes, we’re entering a period oftransformation, with ambitious plans to grow our impact and strengthen our organisational resilience. 

We’re now seeking a dynamic and forward-thinking Operations Director to help drive this momentum – leading the way in reimagining how we work to enhance efficiency and effectiveness, and embedding a culture of shared  leadership, continuous learning, and improvement. 

You will be a natural collaborator and a strong communicator, able to build trusted relationships with colleagues, partners, and stakeholders alike. In this role, you’ll ensure that our operations run smoothly and effectively – aligningsystems and processes with our strategic goals while ensuring compliance with relevant legislation and regulations. 

You’ll provide strategic leadership and operational oversight across our core functions, including: 

• Finance 

• Human resources 

• Digital and communications 

• Risk and compliance 

As a key member of our Senior Leadership Team, you’ll work closely with the CEO, Board of Trustees, partners, and colleagues to bring our vision to life, drive forward our strategic priorities, and foster a working culture where people feel valued, supported, and empowered to do their best work. 

Please note that this role can be offered on a hybrid basis, with a minimum of three days per week in the office. As an organisation rooted in community, we believe that regular in-office presence is important to foster collaboration, connection and team cohesion. The role is part-time (28 hours per week), and these hours can be worked over four or five days, depending on your preference 

About Community Action Redbridge 

Community Action Redbridge is a local infrastructure charity dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive. Through our work, we support the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. 

At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices, and working collaboratively to create social change. 

We do this by: 

• Strengthening and championing the voluntary, community and social enterprise (VCSE) sector, so local organisations have the tools and support they need to grow and thrive. 

• Supporting local people to drive change in their own communities, through social action, volunteering and active participation. 

• Bringing people and organisations together, from the VCSE sector, public services, and local businesses, to collaborate on shared ambitions for Redbridge. 

How to apply 

Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):

1. Can you describe a time when you provided strategic oversight across several functions? How did you align systems and processes to organisational goals, and what impact did this have on efficiency, resilience, or impact? 

2. Tell us about a time you led significant organisational change, for example, improving systems, embedding digital innovation, or redesigning processes. How did you bring people with you on the journey and ensure improvements were sustained? 

3. Please give one example that illustrates your ability to oversee financial management. Include aspects such as planning, monitoring, reporting, and ensuring compliance, and explain how you reviewed budgets, analysed expenditure, identified financial risks or opportunities, and used this to support strategic decision-making and long-term sustainability. 

4. Community Action Redbridge is driven by values of shifting power, collaborating, learning, and seeing the bigger picture. How have you demonstrated inclusive and values-led leadership in previous roles, and how would you foster an empowering and collaborative learning culture in this role? 

We encourage early applications, as interviews will be held on a rolling basis. The vacancy may close early if a suitable candidate is appointed. 

Do you have experience in working with vulnerable people with complex needs in a Housing,  Hostel or Supported Accommodation environment? 

 
We have a new Housing job opportunity where you will be working with a team of Housing professionals with the aim of supporting some of the districts’ most vulnerable adults to move on from temporary accommodation. 

You will be managing all temporary and emergency accommodation placements on behalf of Cotswold District Council. The role involves working closely with homeless clients in various emergency accommodation arrangements. The aim is to assist these individuals in accessing affordable housing options and ultimately reducing the time they spend in short-term accommodation.

• You will be based primarily within one of our Hostels working intensively with homeless clients to enable them to access the full range of affordable housing options with the aim of reducing time spent in short term accommodation.

• The role involves travel across our district to visit homelessness households in their temporary accommodation (including Hostels and various B&B’s) with the aim of assisting them with maximising all of the housing options available to them to ensure that they are able to move on from temporary        accommodation as soon as possible.

• Create bespoke ‘Tenancy Ready’ plans for each client and ensure that they have access to the appropriate support and resources to achieve this.

• You will also take part in assisting the Temporary Accommodation Supervisor in ensuring that full risk assessments are carried out on each client before being offered a placement in Council managed accommodation.

• Assist with the daily running of the homeless hostel’s, ensure repairs are promptly reported to the Property Service Team and assist with ensuring H&S risk assessments are up to date and adhered to.

What we are looking for…

Someone who values structure, confidentiality, and professionalism as much as they do empathy and support. You will be expected to handle sensitive personal information with the utmost discretion, in line with GDPR and safeguarding protocols. Maintaining client confidentiality is non-negotiable in this role. 

You will need to have knowledge of Housing and related legislation, including the Housing Acts, case law, the Homelessness Reduction code of guidance and good practice.

This role requires a strong understanding of professional boundaries and the ability to maintain them — even in emotionally complex situations. This is a rewarding but demanding role — ideal for someone who thrives on helping others in crisis, but who understands the importance of clear boundaries, resilience, and confidentiality. 

You will need resilience and adaptability as you will often work with people experiencing stress, crisis, or confrontation, so it is essential you can manage these situations calmly and confidently. Being emotionally resilient and understand how to support others without becoming personally involved or emotionally entangled.

Teamwork is essential for this role to work effectively with colleagues and external agencies.

Please note you will be based at the hostel 5 days a week and will need the ability to travel as required.

For more information about this role please see the Job Description/Person Specification.

You will need…
• GCSEs (5 A-Cs or equivalent, including Maths and English)
• Experience of working in a Housing, Supported Housing or Homelessness focused service
• Experience of working with vulnerable people and people with complex needs

Special Conditions…
• Full UK Driving Licence with access to a vehicle for work purposes
• DBS Check

Should we receive sufficient applications for this role we reserve the right to close the vacancy early, therefore we advise candidates to apply as soon as possible. Previous applicants need not apply.

Publica is a unique place to work – we are a local government organisation with a twist! Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer-focused organisation driven by real user needs.

What can we do for you…
• Flexible working arrangements (depending on the role)
• 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
• Health cash plan giving you cash back on health, dental and eye care
• Pension scheme with a good employer contribution of 7% of your earnings
• Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
• Cycle to work scheme
• Salary sacrifice car lease scheme with huge tax and NI savings to be made on electric cars
• Access to digital financial advice (covering your pension scheme, mortgages and other finances)
• Generous sickness cover above statutory entitlements
• Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
• Life assurance, currently four times your annual salary
• These are just a handful of the benefits that you can enjoy when you join us!

To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Publica Group Ltd.

Your application will not be considered if you have not provided a supporting statement, in addition to your CV.

Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email. 

Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children.  Safer recruitment practices are applied to all job vacancies. Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references;  proof of identity; nationality and immigration status; three years’ employment or education history (if applicable) and, in some cases, verification of criminal record.

• About Us

• You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. 

  
  Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.

The Relationship Fundraising role will play a significant part in contributing to a high-performing fundraising team. The role will cover the counties of Cambridgeshire, Norfolk & Suffolk.

You will report to the Relationship Fundraising Manager and support the Head of Relationship Fundraising & Volunteering to drive the continued growth of the charity’s fundraising income in your area. You will also be required to show excellent relationship-building skills to support community partnerships and volunteer groups, driving towards agreed targets.

This is a 12-month fixed term contract, or on return of the substantive postholder, to cover a period of maternity leave.

Key Responsibilities:

Strategy, finance, and reporting

· Responsibility for stewardship and relationship building with supporters within the East region.

· Identify and apply for ‘Charity of the Year’ partnerships with corporates in the region, account manage these relationships up to a value of £50,000 per annum and support the Partnership Development Team with national partnerships in your region.

· Support existing volunteer fundraisers to encourage continued loyalty to the charity and to maximise funds raised, in accordance with fundraising legislation and good practice.

· Recruit new fundraising supporters in line with strategy.

· Support the Relationship Fundraising Manager (RFM) and Head of Relationship Fundraising (HORF) in developing the Relationship Fundraising strategy for ARUK to increase income within this stream.

· Support and extend volunteer networks within geographical area in line with strategy.

· To ensure that fundraising activity is implemented and managed to deliver budgets, targets and income in line with strategy. To achieve this by supporting and facilitating the development of groups and volunteers across geographical area.

· Work across a diverse geographical area and within a geographically dispersed team, whilst managing own workload in a cost-effective and proactive way.

Supporter Management

· Provide excellent customer service to fundraising supporters, with prompt responses to enquiries, to acknowledge support and increase long-term loyalty.

· Provide high-quality account management to volunteer groups in geographical area.

· Effective management of volunteer relationships within geographical area.

· Support, motivate and develop local fundraising volunteers, ensuring they have a clear understanding of ARUK to enable them to represent the charity’s work effectively.

· In liaison with the Partnership Development Managers and Partnership Officers, provide high quality account management to corporate supporters within specified geographical area and/or of relevant value.

· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.

· Ensure volunteers and fundraisers have all necessary materials for fundraising initiatives.

Increasing Community Support within geographical area

· Use own initiative to extend volunteer networks, develop new groups and supporters, and respond to fundraising opportunities within geographical area, in line with strategy.

· Manage recruitment process of new ARUK volunteers in geographical area, providing relevant support and training.

· Liaise with local community organisations (predominantly golf clubs) – both previous and new potential supporters – to extend income and activity in line with strategy.

· Provide face-to-face talks and presentations to community organisations for recruitment/ cultivation purposes.

· Arrange appropriate volunteer representation at events in the community, spreading the charity’s reach cost-effectively.

· Identify, research and target prospective community organisations, in liaison with RFM.

· Identify, research and target prospective local corporates in liaison with RFM / HORF and ARUK’s Partnership Development Managers and Partnership Development Officers, in line with strategy.

· Accurately track and record contact with both community and corporate prospects for planning and reporting purposes.

Monitoring and Reporting

· Ensure that your activity is monitored and evaluated, clearly communicating progress to your Relationship Fundraising Manager.

· Manage relevant information on the charity’s database, keeping detailed, up-to-date records of activity and income.

What we are looking for:

· Experience in partnership fundraising and/or relationship building

· Experience and confidence in public-speaking, such as giving presentations and talking at events

· Knowledge of recruiting key volunteers and fundraising supporters

· Experience and a keen interest in building long term relationships with supporters

· Proven ability of providing excellent stewardship

· An ability to manage a busy and varied workload

· Excellent communication skills, both verbal and written

· Excellent organisational skills

· Flexibility to work some unsocial hours and willingness to travel independently and Live within East Region

· Full driver’s license with access to own vehicle. 

Additional Information:

Ways of working:

Remote - As part of our Remote ways of working you will be home based. You will only need to attend the office for specific requirements of the role and the business needs.

Roles that are classed as part of the Remote ways of working are able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £33,500 per annum, plus benefits, car allowance and associated expenses (if applicable).

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 16th November 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We are looking to recruit our new CEO

We are looking for an inspiring, approachable, and experienced person to lead the organisation through its next stage of development. In the last four years, Citizens Advice in East Dorset and Purbeck have come together, managed the challenges of the Covid-19 pandemic and the impact this had on the delivery of services; faced the increase in demand for our services through the cost-of-living crisis, as well as working with two other Local Citizens Advice (LCAs) in the Dorset Council area to deliver the Dorset Council Advice contract.

This is an outstanding opportunity for the right person to play a key role in shaping the future direction and success of Citizens Advice in East Dorset & Purbeck.  You will need to be highly motivated, committed to making a difference and have the ability to take your staff and volunteers with you as together you face the challenges of the future.

With the Trustee Board, you’ll be leading the development and delivery of the way forward for the service in the future. You will need to engage staff, volunteers and external stakeholders, while continuing to secure new funding streams to ensure that the high level of service delivery is maintained. You’ll be a strong supporter for equality, diversity and inclusion for our clients, staff and volunteers.

Want to find out more and how to apply

If you would like to discuss the role, have any questions or would like to apply, please contact our HR Consultant, Ailsa Wiggans. The closing date for applications is noon, Wednesday 12th November, 2025.

Timetable for applications

Applications open: 20th October, 2025

Deadline for applications: Noon, 12th November, 2025

Interviews: 25th or 27th November, 2025

Successful candidate starts and handover period: early 2026

The Highlands and Islands Students’ Association (HISA) is the democratic voice for student across the University of the Highlands and Islands (UHI), representing learners at every level of study—from further education and apprenticeships through to undergraduate and postgraduate programmes. Our representation spans the full breadth of the UHI partnership, working closely with ten Academic Partners to ensure students are supported, included, and empowered wherever
and however they study.

The role of the Chief Executive Officer is to provide strategic support to the student officers within our student-led organisation, and to provide support and leadership to the senior leadership team and our Board of Trustees.

The post-holder is required to provide an interface between the Trustee Board and the leadership team, and between other key decision-making bodies within the Students’ Association, converting policy and strategy into action.

Our CEO will be a source of continuity within the Students’ Association, providing vision and expertise to drive the Association forward towards organisational goals whilst ensuring that the Association is structured to facilitate Student Officers’ work towards organisational objectives.
As a key contact and partner with UHI stakeholders, the CEO is required to work towards aligning the Students’ Associations' progression into the UHI’s strategy. The CEO should also ensure that all aspects of organisational risk are identified, monitored and managed.

Primary Responsibilities

1. Strategic Leadership
2. Senior Leadership Team (SLT) Management
3. Operational Management 
4. Student Leadership and Governance
 

Please download the Recruitment Pack to see the full Job Description & Person Specification