Information And Advice Volunteers Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you a friendly person who likes talking to people? Are you passionate about the excellent work that Addenbrooke's and Rosie's Hospitals do? Do you want to help them to do more for cancer services?
Addenbrookes Charitable Trust (ACT) is the only fundraising charity dedicated to supporting the Addenbrooke's and Rosie Hospitals to do more.
Thousands of people come through the doors of Addenbrooke's every day. We need your help to raise awareness of how people can support cancer services across Addenbrooke's.
As an ACT Information Hub Volunteer you will be the fact of ACT. You'll be based on our new Hospital Hub in the oncology department, talking to people about our charity, and raising awareness of the different ways that they can get involved. Whether this be via donating, fundraising, or even recruiting new volunteers for our charity.
We are looking for someone who is friendly, enjoys talking to a wide range of people and passionate about supporting cancer services across Addenbrooke's.
You will be joining a growing, friendly volunteer team and the time you give will make a real difference to people's lives.
Training for the role will be provided as well as ongoing support. We are looking for volunteers to give their time on a weekday with an aim of volunteering for a minimum of 6 months.
We will cover travel expenses and provide a reference after two months in the team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you a outgoing person who likes talking to people? Are you passionate about the excellent work that Addenbrooke's and Rosie's Hospitals do? Do you want to help them to do more?
Addenbrooke's Charitable Trust (ACT) is the only fundraising charity dedicated to supporting the Addenbrooke's and Rosie hospitals to do more.
Thousands of people come through the doors of Addenbrooke's every day. We need your help to raise awareness of how people can support cancer services across Addenbrooke's.
As an ACT Information Hub Volunteer, you will be the face of ACT. You'll be based on our Hospital Hub in the Outpatients department, talking to people about our charity, and raising awareness of the different ways that they can get involved.
You will be friendly, enjoy talking to a wide range of people and passionate about supporting Addenbrooke's and the Rosie hospitals.
You will be joining a growing, friendly volunteer team and the time you give will make a real difference to people's lives.
Training for the role will be provided as well as ongoing support. We are looking for volunteers to give their time on a weekday with an aim of volunteering for a minimum of 6 months.
We will cover travel expenses and provide a reference after two months in the team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Home-based volunteering opportunity
Information and Support Voices Volunteers
Do you have experience of terminal illness? Or have you experience of caring for someone at the end of their life?
Why we need your help
We’re looking for people from diverse backgrounds and with a range of experiences related to terminal illness, end of life and bereavement, to join our group of I&S Voices volunteers.
As an I&S Voices volunteer, you will share your story and give us your feedback on what we produce so we can keep improving the information and support we have on our website and in print.
What will you be doing?
Your role might include some of the following:
- Reading and sharing your thoughts on a piece of written content.
- Watching and giving your opinion on a video.
- Having a phone call to talk about your experience.
- Being part of a group discussion about a particular topic.
What’s in it for you?
- Flexible volunteering – there’s no time commitment, and you can always turn down a request.
- Opportunity to make real changes to Marie Curie’s information and support for others affected by terminal illness.
- Opportunity to be involved with a national leader in palliative and end of life care.
- A supportive contact within the Information and Support team.
Marie Curie reserve the right to colse this opportunity early
The client requests no contact from agencies or media sales.
Citizens Advice Portsmouth are currently seeking volunteers in a variety of Departments to support our services, we promote inclusivity and want to attract more people from ethnic minorities, veterans, retirees, and those with disabilities.
Our aim to be able to provide a diverse service of advice and utilise the local community to do so. The roles we are looking to recruit for cover various areas, I have listed below some of the roles and a guide to the sort of skills we require:
Volunteer Roles:
- Business Development
- Fundraising
- Marketing
- Social media
- Bid Writing
- IT Systems Support
- Finance
- Money Advice
- Administration support
- HR Administration
All we ask of our volunteers is that commit a minimum of 6 hours per week up to unlimited hours, but we are happy for volunteers to agree the hours with the hiring managers, there will be a requirement to commit to 12 months agreement.
We are looking for individuals with a passion to help improve the lives of our local community, by helping with a positive, proactive attitude to drive change. It will provide a platform to increase your skills, knowledge, and experience for the future.
We are a fully inclusive, accredited disability confident, living wage employer.
Please apply to this job ad with your CV and cover letter.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Our advice line is a vital service to people experiencing domestic abuse and is available 24 hours. To help us provide the best possible service, we are looking for volunteers to help support this coverage.
Working closely with our trained team of experts, advice line volunteers will offer callers reliable information, friendly support, and useful signposting. Volunteers would need to be available for approximately 2 hours on a regular basis each week, during either our daytime (9am to 4pm) sessions or evening (4pm – 10pm) sessions. After a period of training, this role can be carried out from home or from our Northampton refuge.
Please note that this is a new voluntary role within NDAS and as such it will change and evolve whilst it is being developed and put into practice.
NDAS envisages the following as a guide.
You will be:
- Committed to supporting callers facing domestic abuse situations.
- Responsive and sensitive to the disclosure of domestic abuse and mindful of issues relating to risk, confidentiality, and information sharing.
- Mindful of boundaries after disclosure; working with systems and processes internally and externally whilst understanding the limitations of the role.
- Able to sensitively gain information from callers and be able to follow the provided procedures for handling calls.
- Able to relay information clearly and concisely whilst using our case management software.
You will NOT:
- Be responsible for DA cases or concerns.
- Be expected to be a ‘specialist’ in this field. Instead, you will be supporting the existing team and taking details from callers for our specialists to then contact.
- Be left without support – trained members of staff are on hand to always offer advice and support.
What we’re looking for:
- An excellent telephone manner is essential as is high level of computer literacy.
- You must have a genuine desire to help people.
- The ability to work calmly in a pressured situation.
- You will need to be patient, empathetic and non-judgemental.
- You will be discreet with the information that’s shared with you.
- You will be accepting and won’t discriminate against anyone, for any reason.
At NDAS we welcome applications from a wide range of applicants.
There are no pre-requisites for this role and we don’t expect you to be an expert in domestic abuse to volunteer with us. Extensive training will be provided before you begin your volunteer role, along with ongoing, regular support. However, knowledge, understanding or experience that complements the role is always beneficial – be sure to include this in your application, as there is often strong competition for our roles.
We would appreciate any time you are able to offer. If you can commit to regular hours (such as 2-3 hours per week) we would be delighted to discuss ongoing projects that might interest you. As it takes an amount of time and resource to welcome new volunteers on board, we would appreciate it if you pledged to support us initially for a minimum of 6 months.
What we offer:
- You will be given an induction and any necessary training for this role.
- Targeted support workers will help and support you when volunteering.
- You will be able to develop new and existing skills in areas such supporting clients fleeing domestic abuse.
- Fundraising is fun and rewarding and a great way of meeting new people.
- You will be working as part of a dedicated and motivated team of volunteers.
- You will have the opportunity to make a real difference to the lives of those we support.
- Volunteers can claim all reasonable and previously agreed expenses (such as for travel or reimbursement for items purchased).
Once your completed application form has been processed, we will contact you if we feel your skills would be a good fit for NDAS to arrange an informal interview.
If you are successful, we will contact you to arrange your induction. Please note that the compulsory induction will require several days of training - please contact us for more details.
This role outline is binding in honour only and is not intended to be legally binding.
The client requests no contact from agencies or media sales.
At Watford & Three Rivers Refugee Partnership, our objective is to provide practical and emotional support, ultimately helping our clients achieve a sustainable position as full members of our society. Many of our clients are destitute, homeless and have no access to assistance from the government. Our mission is to provide access to advice and essential services until statutory services are in place.
Volunteering at the Drop-In centre provides an opportunity for you to help our refugee clients with any issues they might have. We have sessions running every Tuesday between 11am and 1pm at St Mary’s Church, High Street, Watford. The Drop-In provides an opportunity for refugee clients to come and discuss any issues they have and to be listened to by one of our volunteers. Many of our clients are likely to have lived here for a while but an issue or crisis in their lives means that they need to discuss it and seek some help. They may also be in the process of seeking asylum. We can provide advice and sometimes resolve their issue there and then and at other times we refer them to another agency or invite them to come back once their issue has been looked into.
The Drop-In Centre could not function without our team of committed volunteers, and we are always looking for additional help.
Full training given on starting the role as well as regular training sessions and continual support from more experienced volunteers.
Responsibilities:
· Help with filling in forms and interpreting official documents.
· Liaising with statutory and voluntary agencies.
· Referring clients for follow up action by our Case Review Team and linking them with a befriender.
· Referring clients to our partner solicitor who specialises in immigration law and comes to the Drop-In 4th Tuesday of the month.
· Advice on how to access appropriate housing and free food in the area.
· Access to the charity’s other services, such as free English classes.
Requirements:
· Able to attend at least one Tuesday Drop-In a month.
· Complete training as required and attend bi-monthly volunteer support meetings.
Skills:
· An ability to communicate and empathise with people from a variety of backgrounds and needs.
· Basic IT skills.
· Assist clients in accessing essential services such as legal, housing, financial and food.
· Can work well as part of a team.
· Enthusiasm to help refugee clients.
Desirable experience:
· Previous volunteering experience.
· Previous experience working in a people-facing role.
If you are interested in becoming a Drop-In volunteer please apply via Charity Jobs or contact us and a volunteer coordinator will contact you to discuss this further.
Please send CV to apply.
The client requests no contact from agencies or media sales.
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You’ll be making a real difference to people living with sight loss by helping to create a world without barriers. This face to face opportunity will see you providing information about RNIB services and activities to help people with sight loss live the lives they want, enabling them to hear about the support that is available, and how they can help others.
What you’ll be doing
• Creating a welcoming and interesting display stand.
• Speaking directly to people affected by sight loss.
• Being a friendly face of RNIB locally - engaging with a diverse range of people.
• Providing information and demonstrations of basic independent living aids for the general public and professionals.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in meeting members of the public and serving customers.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
In applying for / signing up for this role you agree to be contacted when we are seeking volunteers to help with an event in relation to this role description. We will contact you via a communication method for which you have given consent.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
All our Benefits Advocates play an integral role within our Information and Advice team and last year helped us to identify over £2.5 million in unclaimed welfare benefits entitlement for older people in the county. This money is life changing for our clients; improving quality of life and wellbeing, and supporting local services
We are looking for volunteers who are patient, sensitive and reliable, to assist older people to complete benefit forms such as Attendance Allowance. Appointments are usually in the older person's own home but can sometimes take place over the telephone. Full training and ongoing support are provided by our friendly and knowledgeable team.
Our volunteers will also raise awareness of and promote Age UK Devon services to clients, and record details of any other queries or concerns so that our Advisors can follow up with clients.
Skills required for this role are:
· Ability to empathise with others.
· Good verbal and written communication skills.
· Understanding of confidentiality.
· Patience, sensitivity, and reliability.
· Ability to respond appropriately to different and sometimes difficult situations.
· Working as a team member, referring to other team members when appropriate.
· Ability to work unsupervised and manage appointments.
· Good computer skills.
· Knowledge of the Benefits System (training will be provided).
Age UK Devon’s aim is to improve the lives of older people in Devon through delivering services and activities, promoting wellbeing and health, increase independence and access to local services as well as supporting families and carers - enabling people to get the most out of life.
Our volunteers donate their time to enable us to provide fantastic added value to our services and activities and bring a wealth of skills and knowledge to our organisation.
Our aim is to help you enjoy your role and to gain personal satisfaction on your volunteer journey with us – can you be the person we need to help us in supporting and making a positive difference to people in later life in the county?
If you would like an informal discussion about this role or have any queries, please contact Sarah Gunn – Advice and Wellbeing Manager (see our website for details)
Or if you would like to apply please visit Age UK Devon for more information on the role and how to apply.
The client requests no contact from agencies or media sales.
Would you like to help us monitor our restored hay meadows? Do you have some plant ID skills or are keen to develop your skills? Then join our team of meadow surveyors.
Surveying grassland hay meadows that Cumbria Wildlife Trust has restored, or has the potential to restore. This involves counting the cover of wildflower species and grass species within celled quadrats at random locations across the site.
- Previous botanical ID skills would be ideal but not essential if the participant is happy to learn.
- Survey skills using quadrats will be required to carry out the task but these skills can be taught too.
- A willingness to work with other volunteers as a pair to carry out the survey.
- We would like to ask for a minimum of one botanical survey (2 full days of surveying) per year.
Our grassland team works on many grassland sites; some being our own sites, on partner organisations sites, various landowners and farmers holdings etc. With the help of our grassland survey volunteers, we are able to revisit more of our restored sites to monitor its progress and success which can support our future restoration work.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
With the growth of Chronically Marvellous, we need more volunteers to operate our helpline, to give support and help to our community.
What will you be doing?
Our Helpline volunteers will work in shifts to ensure that our helpline is always staffed for our community.
Are you able to listen with empathy, understanding and without judgement? If so, you could play an important role as a volunteer for the Chronically Marvellous community. We are always in need of dedicated volunteers to join our growing service, to provide an ear to those who feel isolated and in need of support.
Our Helpline offers support to people in many ways: through signposting to other services, by offering a friendly chat at any time of day, for example. It is a crucial service and is often the first point of contact for people with chronic illnesses who need support.
The role will include:
Being the first point of contact for incoming calls, handling the calls sensitively and professionally
Being empathetic, non-judgemental and offering a friendly listening ear
Signposting to other relevant trusted services if appropriate, or noting down a need so that we can assess them for our services
Ensuring that relevant data is recorded after each call
Escalating any concerns via the appropriate channels and seek support when needed.
You will receive training and ongoing support in this role.
All roles at Chronically Marvellous are subject to a DBS check.
What are we looking for?
We are looking for people with a willingness to listen with empathy, understanding and without judgement. You will be acting as a first point of contact and it is important that calls are handled in a way that respects the individual.
You need to have:
Experience in a customer service role/volunteer work as a befriender/other similar experience
Excellent communication and active listening skills
Empathy and sensitivity for people with chronic illnesses
Be able to commit for around 5 hours per week
What difference will you make?
Having a staffed Helpline will ensure that our community always have someone to talk to, giving them more independence and empowering them to improve their overall quality of life.
Please send us your CV and a short statement about why you are interested in Chronically Marvellous, and what experience you have for the role.
After shortlisting, we will contact potential fundraisers to offer a Zoom call with the Directors.
We believe in the power of community and are committed to making a positive impact on the lives of those living with chronic illnesses.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About East Sussex
Hearing Join us in making a meaningful impact! East Sussex Hearing, an independent countywide charity based in Eastbourne, has dedicated over two decades to serving the deaf and hard of hearing community across East Sussex. Our mission is to empower individuals with advice and practical support, enabling them to lead vibrant, active lives and be integral members of their community.
We actively participate in various community events to bolster and enrich the services we offer, while also fostering collaborative working relationships throughout the county, for the benefit of the hard of hearing and deaf population. We are now on the lookout for a passionate Hearing Aid Maintenance (HAM) Volunteer - Uckfield, to join our cause on a voluntary basis.
About the role
Volunteering as a HAM Volunteer offers an enjoyable opportunity to socialise and make new connections, all whilst contributing to the charity's vital services within the Uckfield community. You'll be involved in offering warm and helpful hearing aid maintenance services, along with sharing information and advice on hearing loss.
What you will be doing
• Meet and greet members of the public who visit HAM sessions
• Keep written records of help given
• Check and clean hearing aids
• Replace hearing aid tubing
• Check hearing aid batteries and issue replacement batteries
• Provide basic guidance on use and care of hearing aids
• Provide general hearing loss information and advice, including signposting to other services
If you are seeking a hands-on role that lets you support East Sussex Hearing whilst having fun - Joining us as a HAM Volunteer is the perfect opportunity! Let's make a difference together, as we're Here to Help You Hear.’
What will you gain from volunteering with us
• A chance to meet new people, make new friends and dedicate yourself to a rewarding role
• The time to develop new skills, take on new challenges and enjoy new experiences
• The opportunity to make an invaluable contribution to East Sussex Hearing and support the deaf and hard of hearing community
• Travel expenses can be claimed
• FREE admission to our BSL Sign Language classes
• FREE admission to our Lipreading classes
• Access to exclusive discounts, cashback & vouchers for charity workers & volunteers.
Training & Support
East Sussex Hearing will provide all relevant training at their Eastbourne centre, and locally where possible.
What we are looking for:
• You're friendly, enjoy engaging with people and being part of a team
• You’re flexible and willing to take on a variety of tasks.
To apply for this role, you need to be over the age of 16.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About East Sussex Hearing
Join us in making a meaningful impact! East Sussex Hearing, an independent countywide charity based in Eastbourne, has dedicated over two decades to serving the deaf and hard of hearing community across East Sussex. Our mission is to empower individuals with advice and practical support, enabling them to lead vibrant, active lives and be integral members of their community.
We actively participate in various community events to bolster and enrich the services we offer, while also fostering collaborative working relationships throughout the county, for the benefit of the hard of hearing and deaf population. We are now on the lookout for a Hearing Aid Maintenance (HAM) Volunteer – Peacehaven & Newhaven to join our cause on a voluntary basis.
About the role
Volunteering as a Hearing Aid Maintenance (HAM) Volunteer - Peacehaven & Newhaven offers an enjoyable opportunity to socialise and make new connections, all whilst contributing to the Charity's vital services within the Peacehaven & Newhaven communities. You'll be involved in offering warm and helpful hearing aid maintenance services, along with sharing information and advice on hearing loss.
What you will be doing
• Meet and greet members of the public who visit HAM sessions
• Keep written records of help given
• Check and clean hearing aids
• Replace hearing aid tubing
• Check hearing aid batteries and issue replacement batteries
• Provide basic guidance on the use and care of hearing aids
• Provide general hearing loss information and advice, including signposting to other services
If you are seeking a hands-on role that lets you support East Sussex Hearing whilst having fun - Joining us as a Hearing Aid Maintenance (HAM) Volunteer - Peacehaven & Newhaven is the perfect opportunity! Let's make a difference together, as we're Here to Help You Hear.’
What will you gain from volunteering with us
• A chance to meet new people, make new friends and dedicate yourself to a rewarding role
• The time to develop new skills, take on new challenges and enjoy new experiences
• The opportunity to make an invaluable contribution to East Sussex Hearing and support the deaf and hard of hearing community
• Travel expenses can be claimed
• FREE admission to our BSL Sign Language classes
• FREE admission to our Lipreading classes
• Access to exclusive discounts, cashback & vouchers for charity workers & volunteers.
Training & Support
East Sussex Hearing will provide all relevant training at their Eastbourne centre and locally.
What we are looking for:
• You're friendly, enjoy engaging with people and being part of a team
• You’re flexible and willing to take on a variety of tasks.
To apply for this role, you need to be over the age of 16.
The client requests no contact from agencies or media sales.
Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families across the London boroughs of Merton and Lambeth. We provide a range of information, support and advice services. We also work to raise awareness and understanding of the issues challenging our clients and communities, as well as promoting the improvement of policies and practices that affect people’s lives both locally and nationally.
We were one of the first Citizens Advice services to open our doors in 1939. More than 80 years on, our support and services are as important as ever. We support people to resolve their advice problems and change their lives for the better. We do this on a free, confidential and impartial basis.
The Admin Volunteer role will support the Advice team in our Merton offices by
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Processing client paperwork
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Contacting clients to schedule and confirm appointments
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Contacting clients to check any outcomes
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Typing up client letters, ensuring full accuracy
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Printing and scanning client documents
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Updating service spreadsheets and database
Aim of this role:
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Gain and build on valuable skills and experience such as communication, admin, IT skills and working in a team
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Increase your employability
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Contribute to the smooth running of the advice service which makes a real difference to peoples’ lives
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Volunteer with a range of different people, independently and in a team
Locations
Merton offices (Mitcham and Morden), as well as outreach locations across Merton
What do you need to have?
You do not need specific qualifications or skills but you will need to:
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Be friendly and approachable
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Respect views, values and cultures that are different to your own
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Have good IT skills
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Be willing to learn about and follow Citizens Advice Merton and Lambeth aims, principles and policies, including confidentiality and data protection
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Be willing to undertake training in your role
How much time do you need to give?
We can be flexible about the time spent and how often you volunteer.
Training and Support
You will receive comprehensive training for this role and learning will continue through various methods of training. We will also reimburse all reasonable travel costs.
Valuing inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.
How to apply
If you are interested in the role and joining us, we would be delighted to hear from you. Please see the link to our website for the full role descrition and how to apply by 6pm, Monday 6th May.
We are registered with the Information Commissioner’s Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.