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JOB DESCRIPTION

This advert is listed in Welsh first followed by English.

Pam mae angen eich help arnom 

Mae ymdopi â phrofedigaeth yn cynnwys emosiynau poenus, derbyn colled a gwneud addasiadau mewn bywyd. Mae llawer o bobl yn ei chael hi'n gysur mawr cael rhywun i siarad â nhw am sut maen nhw'n teimlo yn ystod y cyfnod anodd hwn. 

Rydym yn edrych am wirfoddolwyr i ddarparu cymorth emosiynol dros y ffôn i oedolion sydd mewn profedigaeth oherwydd salwch terfynol. Bydd y rôl hon yn cefnogi unigolion sydd wedi cysylltu â ni drwy’n Llinell Gymorth ffôn genedlaethol. Byddwch yn eu helpu i archwilio’u teimladau ac addasu i fywyd ar ôl profedigaeth. Darperir hyfforddiant, cymorth a goruchwyliaeth.  

Beth rydym angen i chi ei wneud 

Bydd eich rôl yn cynnwys rhai o’r tasgau canlynol:  

• Darparu cymorth emosiynol byrdymor dros y ffôn i gleientiaid rydych wedi paru â nhw am hyd at 12 sesiwn o 45 munud (fel arfer 1 neu 2 ar unrhyw adeg benodol) 

• Gwrando’n astud ar gleientiaid ac archwilio’u teimladau am golled ag empathi a sensitifrwydd  
• Cyfeirio’r cleient at ffynonellau gwybodaeth a chymorth priodol yn ôl yr angen  
• Cwblhau dogfennau angenrheidiol fel sy’n ofynnol gan y gwasanaeth (e.e. Cytundeb Gweithio Cyfrinachol) a throsglwyddo gwybodaeth briodol am y gwasanaeth i’ch rheolwr goruchwylio. 
• Cymryd rhan mewn goruchwyliaeth un-i-un a/neu grŵp gyda chyswllt penodedig yn rheolaidd (a ragwelir unwaith y mis, dros y ffôn neu Skype) 
• Ymgymryd â hyfforddiant cychwynnol a pharhaus yn unol â’r rôl; peth wyneb yn wyneb, peth ar-lein   

Pa sgiliau neu brofiad sydd eu hangen arnoch? 

• Y gallu i ddarparu cymorth emosiynol heb feirniadaeth ac o fewn ffiniau 
• Y gallu i ddelio â phobl mewn profedigaeth yn sensitif a chael ymwybyddiaeth o’u hanghenion unigol 
• Amynedd, empathi a sefydlogrwydd emosiynol 
• Ymroddiad a dibynadwyedd – y gallu i gadw apwyntiadau a gwirfoddoli am hyd paru â chleient 
• Dealltwriaeth o bwysigrwydd diogelu a chaw cyfrinachedd cleientiaid  
• Parodrwydd i ddysgu ac ymgymryd â hyfforddiant gofynnol a chymryd rhan mewn goruchwyliaeth cymorth 
• Sgiliau TG sylfaenol a’r gallu, neu’r parodrwydd i ddysgu, i ddefnyddio technoleg Skype 
• Siarad cymraeg yn ddymunol 

Gofynion gweithio  

• Man tawel a chyfrinachol i weithio, heb aflonyddwch neu ymyrraeth  
• Mynediad at ffôn clyfar, gliniadur neu gyfrifiadur bwrdd gwaith  
• Ar gael ar yr un pryd bob wythnos am hyd at 12 sesiwn 
• Bodlonrwydd a’r gallu i deithio o fewn y DU unwaith neu ddwywaith y flwyddyn ar gyfer hyfforddiant a chymorth – bydd gofyn i chi aros dros nos/dros y penwythnos ar gyfer hyfforddiant (bydd treuliau’n cael eu had-dalu) 

Beth allwn ni ei gynnig i chi:  

• Cyfle gwych i adeiladu ar eich sgiliau mewn amgylchedd elusen 
• Cyflwyniad, hyfforddiant a goruchwyliaeth yn eich rôl 
• Treuliau parod rhesymol y cytunwyd arnynt

Yr hyn rydym yn ei ofyn gennych chi:  

• Darparu dau eirda gan bobl nad ydynt yn aelodau o’ch teulu a dogfennau perthnasol eraill sy'n ymwneud â'r rôl 
• Cadw at holl bolisïau a gweithdrefnau’r elusen  
• Cwblhau cyflwyniad ac unrhyw hyfforddiant sy’n gysylltiedig â'r rôl

Mae Marie Curie wedi ymrwymo i ddiogelu a hyrwyddo lles cleifion a’u teuluoedd ac yn disgwyl i’n holl staff a gwirfoddolwyr rannu’r ymrwymiad hwn.  Bydd Marie Curie’n trin pob gwirfoddolwr yn deg ac â pharch.  Ni fyddwn yn gwahaniaethu ar sail anabledd, ethnigrwydd, statws priodasol, beichiogrwydd neu famolaeth, rhyw (h.y. rhywedd), cyfeiriadedd rhywiol, crefydd neu ffydd, neu ailbennu rhywedd.  Ni fyddwn yn gwahaniaethu ar sail oedran, oni bai fod cyfrifoldebau rôl yn gofyn i ni wneud hynny er mwyn diogelu ein gwirfoddolwyr a/neu ddefnyddwyr gwasanaeth.

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Why we need your help 

Coping with bereavement involves painful emotions, coming to terms with loss and making adjustments in life. Many people find it a great comfort to have someone to talk to about how they are feeling during this difficult time.  

We are looking for volunteers to provide emotional support over the phone to adults who have been bereaved by a terminal illness. This role will be supporting individuals who have made contact with us through our national telephone Support Line. You will be helping them to explore their feelings and adapt to life post-bereavement. Training, support and supervision will be provided.  

What we need you to do 

Your role will include the following tasks:

• Provide short-term emotional support over the phone to matched clients for up to 6, 45-minute, sessions (normally 1 or 2 at any given time) 
• Actively listen to clients and explore their feelings around their loss with empathy and sensitivity
• Direct clients to relevant sources of information and support as needed
• Complete necessary documentation as required by the service (e.g. Confidential Working Agreement) and pass on appropriate service information to your supervising manager 
• Participate in one-to-one and or group supervision with an assigned contact on a regular basis (around once a month, by phone or skype) 
• Undertake both initial and ongoing training in line with the role, some of which will be face-to-face, some independent study. This includes attending a two-day (likely weekend) training programme.

What skills or experience do you need? 

• Ability to provide emotional support without judgement and within boundaries 
• Ability to deal sensitively with bereaved people and have an awareness of their individual needs 
• Patience, empathy and emotional stability 
• Commitment and reliability – able to keep to appointments and volunteer for the duration of a client match 
• An understanding of the importance of safeguarding and maintaining client confidentiality
• Willingness to learn and undertake required training and participate in support supervision 
• Basic IT skills and the ability, or willingness to learn, to use the calling system.
• Welsh speaking is desirable

Working requirements 

• A quiet and confidential space for working, away from distraction or interruption
• Access to a smartphone, laptop or desktop computer
• Available at the same time every week for up to 6 sessions
• Willingness and ability to travel within the UK once or twice a year for training and support – training will require a weekend, (overnight stay depending on location). Expenses will be reimbursed.

What we can offer you: 

• An excellent opportunity to build on your skills in a charity environment and to be involved in delivering a brand-new national service 
• An induction, initial and ongoing training, (including on grief and bereavement), support and supervision in your role 
• Agreed reasonable out-of-pocket expenses, for both training and service delivery e.g. train tickets and call costs

What we ask of you: 

• To keep to all the charity’s policies and guidelines  
• To complete an induction and any training related to the role

Marie Curie is committed to being a diverse and inclusive charity. We aim to demonstrate support for all of our staff and volunteers, valuing each individual’s contribution regardless of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief.  We are committed to providing equal opportunities to our staff and volunteers and to taking steps to ensure our staff and volunteers are protected from discrimination.

About Us
Mae pob diwrnod o’ch bywyd yn bwysig – o’r cyntaf i’r olaf. Pan fyddwch yn gwirfoddoli i Marie Curie, byddwch yn deall hynny’n well nag erioed. Rydym yn dîm angerddol, ymroddedig ac amrywiol o dros 4,400 o staff a 6,500 o wirfoddolwyr sydd yma i bobl sy’n byw gydag unrhyw salwch terfynol, a’u teuluoedd. Rydym yn cynnig gofal, arweiniad a chymorth arbenigol i’w helpu i gael y budd mwyaf o’r amser sydd ar ôl ganddynt. 

ABOUT US

Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and  6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left. 

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We reserve the right to close this vacancy early.

Lead Volunteer Role Description

• To update the Volunteers’ Rota from the Court diary and ensure that each Volunteer in the team and the CCSS office has a copy. Wherever possible, the Rota should be kept on a computer for updating and emailed to the rest of the team and the office. 

• Ensure sufficient numbers of Volunteers are on duty for effective and appropriate support for bereaved families and witnesses who attend the Inquests.

• To arrange and re-arrange the Rota between the Volunteers, noting any holiday or leave of absence dates.

• Ensure a finalised Rota is sent to the office at the end of each month in order for volunteer expenses to be checked and processed.

• To ensure that all the Volunteers have each other’s contact details and the Volunteer emergency contact details are included in the court file and updated when changes occur.

• To ensure monthly and yearly statistics are kept up to date and to send the Monthly Statistics to the Volunteer who collates the stats at the end of each month.

• To ensure there are sufficient Report Forms for the Volunteers’ use if collecting stats in paper format.  If alternative methods of collecting stats are used, to ensure that the team are all using the same method.

• To inform the Operations & Training Manager and the CCSS office of the need for more Volunteers or of any leavers.

• To assist with the recruitment interviews and induction of new Volunteers.

• Responsible for the support of new Volunteers and their final sign off.  Where the Lead Volunteer has concerns about the level of support required or the competency of a new Volunteer, they should refer those concerns to the Operations & Training Manager.

• To organise Volunteer team meetings (minimum of 3 meetings per year) and to inform the Operations & Training Manager and the CCSS office via email of the dates of these so they can attend if necessary/appropriate.

• To immediately refer any serious concerns raised by the Coroner or Coroner’s Officers to the CEO.

• To inform the CEO immediately of any issues or concerns that arises at the Court that might impact on the CCSS.

• To provide local information for the Helpline Court Information Sheet when requested.

• To ensure the team follow the practices of the court and work in partnership with the court staff.
• To forward any testimonials about the support provided by our volunteers to the CCSS office.

• Responsibility for maintaining the stock of CCSS leaflets.

• Organise cover for themselves when they are on holiday or need to take time off.

Join us as a Blood Pressure UK trustee and treasurer

Would you like to represent the Blood Pressure UK trustee board as our treasurer?

Who are Blood Pressure UK?

Blood Pressure UK is a national charity which was established in 1996. In the UK, 16 million people are estimated to have high blood pressure with one in three (5 million+ people) unaware their blood pressure is raised. Known as the Silent Killer as you can be unaware your blood pressure is raised until you experience heart attack or stroke, or it’s picked up in a random check.

For over 20 years we have been leading the light on people understanding their blood pressure numbers so if needed they can take the steps needed to reduce it. This culminates each year with Know Your Numbers Week! in September, a week-long campaign with a range of partners for people to understand their blood pressure numbers with advice and guidance of how to make vital changes to their lifestyles to change it.

Our Team

Blood Pressure UK currently have a staff team of three (two who are part-time). We contract an external accounting company to provide financial services to the charity including annual accounts, monthly management accounts, payroll, invoice creation and book keeping, making sure the charity complies with relevant governance for the charity commission and companies house.

What we are looking for…

We are looking for a qualified accountant, either working or recently retired with ideally experience of charity financial processes but not essential.

You may have a connection either personally or through family and friends with high blood pressure but it’s not a prerequisite for the role. Your experience and enthusiasm are the key factors we are looking for.

Blood Pressure UK are committed to equal opportunities and we want our board to benefit from the advantages that diversity brings, including different skills, life experiences and backgrounds. With that in mind, in this round of trustee recruitment we particularly welcome applications from people from underrepresented communities including those from South Asian, and Black African and Black Caribbean communities that reflect the communities we work with.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

Purpose

An Oxfordshire Youth Hospital Navigator Volunteer will provide support to Oxfordshire Youth staff and young people within our Hospital Navigator scheme. The post holder will passionately believe in the potential of all young people to achieve their goals.

An Oxfordshire Youth, Hospital Navigators Volunteer will be an advocate for young people.

Oxfordshire Youth Hospital Navigators Volunteers do not have fixed hours, but commit to flexible hours to suit their availability and staff needs. Shifts are available 7 days per week.

Join our dynamic team YPSA Team to coordinate the ground-breaking Intervention programme - Hospital Navigator.  With an increase in the number of young people presenting at emergency departments due to serious violence, mental health issues, and substance abuse, we are addressing an urgent need for signposting young people to support services following discharge from A&E.

The Hospital Navigators will establish trust with young people who arrive at the JR hospital due to pre-existing concerns such as substance addiction, mental health issues, personal care, and violence itself. When in the hospital, there is an opportunity for the young person to reflect and be open to intervention. A volunteer in a dedicated Navigator role would request permission to refer the young person to a third-party agency that can provide the necessary specialist support. This moment may assist in redirecting the young person back into the community via a different pathway. The volunteer would connect them with a local support agency/charity that would assist them in reintegrating into the community, building resilience, and providing mentoring to prevent repeat occurrences that could lead to their hospitalisation.

The Navigator Coordinator will supervise Hospital Navigator volunteers. Once the navigator has gained the young person's trust and agreement, they will prepare an assessment and referral form that includes the type of difficulties, services available for referral, and the type of communication the client prefers.

Main volunteering duties

● Work within a busy A&E and the Medical Assessment Unit (MAU) within JR hospital setting

● Liaise with the triage nurse team once people are medically cleared, to screen and offer signposting to appropriate services outside of the hospital

● Liaise with the A&E rapid response team to identify patients readmitted multiple times, and offer information to try to help reduce further re-admission

● Require administrative skills and be able to use IT, including finding out information from the internet on where and how to access services.

● Work within a team of people including doctors, nurses, and physiotherapists. 

● Some important skills include good communication with people, and the ability to listen and build trust in a relatively short time frame.

This role profile is subject to amendment following discussion with the post holder and daily tasks will be determined by the needs of the young people and staff.

What you will gain

You will gain valuable experience and receive high-quality training to ensure you feel confident and motivated to support different aspects of Youth work. You will learn about teamwork, building and maintaining groups and recognising group dynamics.

Available training includes Safeguarding Levels 1 and 2 and GDPR. In addition, it will be possible to have further discussions about available opportunities for a Diploma in Youth Work Practice. Please note that some of this training is mandatory and you will only be able to volunteer if you complete this training.

All volunteers must undergo a DBS check.

Equipment will be provided.

Support for You

● Training and development opportunities in safeguarding level 2, self-harm and trauma-informed training, Mental Capacity Act, GDPR, Motivational interviewing and suicide prevention.

● Networking and social opportunities to meet sector partners and staff members.

● Ongoing day-to-day support and guidance from your team.

● Regular one-to-ones with a member of OY staff appointed to support you during your time with us.

Skills Required

We welcome volunteers over 18 years old and from all backgrounds and levels of the community. No previous experience is required, just an enthusiasm for getting involved.

However, we are looking for volunteers to demonstrate the following key skills and abilities:

● Good administration skills

● good communication and interpersonal skills

● impartiality, fairness and the ability to respect confidentiality

● an ability to ensure decisions are taken and followed up

● good time-keeping

● using your discretion and sensitivity for others

● a commitment to the organisation and the role

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

It is important that volunteers are quite local so there are no travel problems if someone was needed for just half a day on occasion.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.