Information And Advice Volunteers Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
RNID Near You volunteer
Role description
Our volunteers are vital in helping us make life fully inclusive for the 12 million people in the UK who are deaf, have hearing loss or tinnitus. RNID hugely value the contribution of our volunteers and we achieved the Investing in Volunteers quality mark in 2023.
What you’ll be doing
RNID Near You volunteers help us provide free, in-person drop-in sessions for people who are deaf, have hearing loss or tinnitus, or want to get their hearing checked. Our volunteers:
-
Meet and greet people visiting our services, find out what service or information they’re looking for and direct them to the right place.
-
Support hearing aid users by doing basic maintenance on their hearing aids and providing tips for getting the most from hearing aids.
-
Help people to take the RNID online hearing check. They take people through the steps in person on a digital tablet.
-
Provide information on a range of topics related to deafness and hearing loss.
-
Help us to find supporters and donors by talking to people and providing information on supporting us.
-
Support us with administrative tasks for the service.
You don’t have to do all types of activities; you can pick the activities you find most interesting and match your skills and experience. Usual time commitment varies but is typically three hours per month.
Full induction and training is provided and you’ll be assigned a supervisor to provide you with on-going support and to introduce you to our community of volunteers.
Requirements
You need to be 18 or over for this role. You may need to be able to travel by car or public transport to different places. We’ll reimburse your expenses in line with RNID’s expenses policy.
We have a legal duty to make sure that all volunteers working either in person and/ or online with children and adults at risk on a regular basis are suitable.
In addition to requesting references, we’ll carry out appropriate pre-volunteering checks in-line with regulations such as Disclosure and Barring Service (DBS) checks in England and Wales, and equivalents in Northern Ireland and Scotland.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
RNID Near You volunteer
Role description
Our volunteers are vital in helping us make life fully inclusive for the 12 million people in the UK who are deaf, have hearing loss or tinnitus. RNID hugely value the contribution of our volunteers and we achieved the Investing in Volunteers quality mark in 2023.
What you’ll be doing
RNID Near You volunteers help us provide free, in-person drop-in sessions for people who are deaf, have hearing loss or tinnitus, or want to get their hearing checked. Our volunteers:
-
Meet and greet people visiting our services, find out what service or information they’re looking for and direct them to the right place.
-
Support hearing aid users by doing basic maintenance on their hearing aids and providing tips for getting the most from hearing aids.
-
Help people to take the RNID online hearing check. They take people through the steps in person on a digital tablet.
-
Provide information on a range of topics related to deafness and hearing loss.
-
Help us to find supporters and donors by talking to people and providing information on supporting us.
-
Support us with administrative tasks for the service.
You don’t have to do all types of activities; you can pick the activities you find most interesting and match your skills and experience. Usual time commitment varies but is typically three hours per month.
Full induction and training is provided and you’ll be assigned a supervisor to provide you with on-going support and to introduce you to our community of volunteers.
Requirements
You need to be 18 or over for this role. You may need to be able to travel by car or public transport to different places. We’ll reimburse your expenses in line with RNID’s expenses policy.
We have a legal duty to make sure that all volunteers working either in person and/ or online with children and adults at risk on a regular basis are suitable.
In addition to requesting references, we’ll carry out appropriate pre-volunteering checks in-line with regulations such as Disclosure and Barring Service (DBS) checks in England and Wales, and equivalents in Northern Ireland and Scotland.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations. The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK. This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.
MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts
PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About East Sussex Hearing
Join us in making a meaningful impact! East Sussex Hearing, an independent countywide charity based in Eastbourne, has dedicated over two decades to serving the deaf and hard of hearing community across East Sussex. Our mission is to empower individuals with advice and practical support, enabling them to lead vibrant, active lives and be integral members of their community.
We actively participate in various community events to bolster and enrich the services we offer, while also fostering collaborative working relationships throughout the county for the benefit of the hard of hearing and deaf population. We are now on the lookout for a passionate Community Fundraising Volunteer to join our cause on a voluntary basis.
About the role
As a Community Fundraising Volunteer, your role is diverse and impactful. Becoming a Community Fundraising Volunteer is a wonderful way to have fun and meet new people whilst supporting the charity in raising vital funds and awareness of the charity within your local community.
What you will be doing
• Attend and set up local community events around East Sussex. Unloading and Re-loading of stalls with marketing literature, including event flyers
• Represent East Sussex Hearing at local community fetes, fairs and events
• Help with bucket collections
• Act as a Charity Ambassador by promoting our Charity’s services and events among your friends, family, and colleagues
• Help to source and collect prizes from individuals, local community organisations, contacts and manage the use of materials at stalls
• Provide general hearing loss information and advice, including signposting to other services
If you are seeking a hands-on role that lets you support East Sussex Hearing whilst having fun - Joining us as our Community Fundraising Volunteer is the perfect opportunity! Let's make a difference together, as we’re ‘Here to Help You Hear.’
What will you gain from volunteering with us
• A chance to meet new people, make new friends and dedicate yourself to a rewarding role
• The time to develop new skills, take on new challenges and enjoy new experiences
• The opportunity to make an invaluable contribution to East Sussex Hearing and support the deaf and hard of hearing community
• Travel expenses can be claimed
• FREE admission to our BSL Sign Language classes
• FREE admission to our Lipreading classes
• Access to exclusive discounts, cashback & vouchers for charity workers & volunteers.
Training & Support
East Sussex Hearing will provide all relevant training at their Eastbourne centre and locally.
What we are looking for
• You're friendly, welcoming and enjoy being part of events
• You enjoy engaging with people and being part of a team
• You’re flexible and willing to take on a variety of tasks
To apply for this role, you need to be over the age of 16.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
RNID Near You volunteer
Role description
Our volunteers are vital in helping us make life fully inclusive for the 12 million people in the UK who are deaf, have hearing loss or tinnitus. RNID hugely value the contribution of our volunteers and we achieved the Investing in Volunteers quality mark in 2023.
What you’ll be doing
RNID Near You volunteers help us provide free, in-person drop-in sessions for people who are deaf, have hearing loss or tinnitus, or want to get their hearing checked. Our volunteers:
-
Meet and greet people visiting our services, find out what service or information they’re looking for and direct them to the right place.
-
Support hearing aid users by doing basic maintenance on their hearing aids and providing tips for getting the most from hearing aids.
-
Help people to take the RNID online hearing check. They take people through the steps in person on a digital tablet.
-
Provide information on a range of topics related to deafness and hearing loss.
-
Help us to find supporters and donors by talking to people and providing information on supporting us.
-
Support us with administrative tasks for the service.
You don’t have to do all types of activities; you can pick the activities you find most interesting and match your skills and experience. Usual time commitment varies but is typically three hours per month.
Full induction and training is provided and you’ll be assigned a supervisor to provide you with on-going support and to introduce you to our community of volunteers.
Requirements
You need to be 18 or over for this role. You may need to be able to travel by car or public transport to different places. We’ll reimburse your expenses in line with RNID’s expenses policy.
We have a legal duty to make sure that all volunteers working either in person and/ or online with children and adults at risk on a regular basis are suitable.
In addition to requesting references, we’ll carry out appropriate pre-volunteering checks in-line with regulations such as Disclosure and Barring Service (DBS) checks in England and Wales, and equivalents in Northern Ireland and Scotland.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
RNID Near You volunteer
Role description
Our volunteers are vital in helping us make life fully inclusive for the 12 million people in the UK who are deaf, have hearing loss or tinnitus. RNID hugely value the contribution of our volunteers and we achieved the Investing in Volunteers quality mark in 2023.
What you’ll be doing
RNID Near You volunteers help us provide free, in-person drop-in sessions for people who are deaf, have hearing loss or tinnitus, or want to get their hearing checked. Our volunteers:
-
Meet and greet people visiting our services, find out what service or information they’re looking for and direct them to the right place.
-
Support hearing aid users by doing basic maintenance on their hearing aids and providing tips for getting the most from hearing aids.
-
Help people to take the RNID online hearing check. They take people through the steps in person on a digital tablet.
-
Provide information on a range of topics related to deafness and hearing loss.
-
Help us to find supporters and donors by talking to people and providing information on supporting us.
-
Support us with administrative tasks for the service.
You don’t have to do all types of activities; you can pick the activities you find most interesting and match your skills and experience. Usual time commitment varies but is typically three hours per month.
Full induction and training is provided and you’ll be assigned a supervisor to provide you with on-going support and to introduce you to our community of volunteers.
Requirements
You need to be 18 or over for this role. You may need to be able to travel by car or public transport to different places. We’ll reimburse your expenses in line with RNID’s expenses policy.
We have a legal duty to make sure that all volunteers working either in person and/ or online with children and adults at risk on a regular basis are suitable.
In addition to requesting references, we’ll carry out appropriate pre-volunteering checks in-line with regulations such as Disclosure and Barring Service (DBS) checks in England and Wales, and equivalents in Northern Ireland and Scotland.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
RNID Near You volunteer
Role description
Our volunteers are vital in helping us make life fully inclusive for the 12 million people in the UK who are deaf, have hearing loss or tinnitus. RNID hugely value the contribution of our volunteers and we achieved the Investing in Volunteers quality mark in 2023.
What you’ll be doing
RNID Near You volunteers help us provide free, in-person drop-in sessions for people who are deaf, have hearing loss or tinnitus, or want to get their hearing checked. Our volunteers:
-
Meet and greet people visiting our services, find out what service or information they’re looking for and direct them to the right place.
-
Support hearing aid users by doing basic maintenance on their hearing aids and providing tips for getting the most from hearing aids.
-
Help people to take the RNID online hearing check. They take people through the steps in person on a digital tablet.
-
Provide information on a range of topics related to deafness and hearing loss.
-
Help us to find supporters and donors by talking to people and providing information on supporting us.
-
Support us with administrative tasks for the service.
You don’t have to do all types of activities; you can pick the activities you find most interesting and match your skills and experience. Usual time commitment varies but is typically three hours per month.
Full induction and training is provided and you’ll be assigned a supervisor to provide you with on-going support and to introduce you to our community of volunteers.
Requirements
You need to be 18 or over for this role. You may need to be able to travel by car or public transport to different places. We’ll reimburse your expenses in line with RNID’s expenses policy.
We have a legal duty to make sure that all volunteers working either in person and/ or online with children and adults at risk on a regular basis are suitable.
In addition to requesting references, we’ll carry out appropriate pre-volunteering checks in-line with regulations such as Disclosure and Barring Service (DBS) checks in England and Wales, and equivalents in Northern Ireland and Scotland.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Amazing, giving, inspiring and awesome are just a few of the words we would use to describe our volunteers.
Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.
About the role
We are looking for Peer Group Facilitators (Black, Asian and minority ethnic communities) to support our Community Services in Bristol.
You will be based at St Pauls and, ideally will be able to commit one and a half hours per week to volunteering (14:30 to 16:00 on Wednesday's)
This role is dedicated to providing a safe space for people to discuss the impact of racism. You will be allowing the participants to lead the group and discuss change that could come about through different organisations - for example, how can organisations (mental health organisations/charities) change things to better support people.
You will receive training and regular supervision to ensure you feel confident in your role. You can read more about the benefits of volunteering on the full advert on our website.
About the service
Our service is dedicated to delivering a high-quality service that focuses on supporting individuals to achieve goals. The aim is to improve the lives and support independence for those living with a mental illness. The Bristol Services team includes a Service Manager, Recovery Coaches, a Digital Officer, a Group Development Coordinator, a Community Development Worker and a Peer and Volunteer Coordinator.
What you will be doing as a Peer Group Facilitator
- Engaging with group members
- Keeping the group focused
- Welcoming people into the space
- Facilitating the space and allowing participants to lead
What will make you a great fit for this role?
- Being non-judgmental and open minded
- Passionate about tackling racism
- Understanding the importance of confidentiality
- Being able to empathise
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning+ (LGBTQ+), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role
Becoming a Bus Driver Volunteer is a wonderful way to have fun and meet new people whilst supporting the Charity in raising vital funds and awareness of the charity within the local communities across the county.
What you will be doing
• Driving our ‘Hearing Hopper’ outreach vehicle through the local communities within East Sussex
• Undertake vehicle and health & safety checks as required
• Act as an Ambassador for East Sussex Hearing whilst out and about
• Support the public to access the vehicle and/or services
• Assist other Volunteers and ESH staff to provide general hearing loss information and advice, including signposting to other services
• Deal with any issues or incidents as they arise – following East Sussex Hearing policy & procedures
• Help to keep the ‘Hearing hopper’ clean, tidy and safe
If you are seeking a hands-on role that lets you support East Sussex Hearing whilst having fun - Joining us as a Bus Driver Volunteer is the perfect opportunity! Let's make a difference together, as we’re ‘Here to Help You Hear.’
It is essential that you have a clean C1 driving licence with a minimum of two years' driving experience. The bus is similar in size to an NHS ambulance. Also, essential is the ability to travel to a rural location in Upper Dicker.
What will you gain from volunteering with us
• A chance to meet new people, make new friends and dedicate yourself to a rewarding role
• The time to develop new skills, take on new challenges and enjoy new experiences
• The opportunity to make an invaluable contribution to East Sussex Hearing and support the deaf and hard of hearing community
• Travel expenses can be claimed
• FREE admission to our BSL Sign Language classes
• FREE admission to our Lipreading classes
• Access to exclusive discounts, cashback & vouchers for charity workers & volunteers
Training & Support
East Sussex Hearing will provide all relevant training at our Eastbourne centre, and locally where possible.
What we are looking for
• You're friendly, welcoming and enjoy being part of events
• You enjoy engaging with people and being part of a team
• You’re flexible and willing to take on a variety of tasks
• You’re over the age of 30 due to insurance purposes.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
RNID Near You volunteer
Role description
Our volunteers are vital in helping us make life fully inclusive for the 12 million people in the UK who are deaf, have hearing loss or tinnitus. RNID hugely value the contribution of our volunteers and we achieved the Investing in Volunteers quality mark in 2023.
What you’ll be doing
RNID Near You volunteers help us provide free, in-person drop-in sessions for people who are deaf, have hearing loss or tinnitus, or want to get their hearing checked. Our volunteers:
-
Meet and greet people visiting our services, find out what service or information they’re looking for and direct them to the right place.
-
Support hearing aid users by doing basic maintenance on their hearing aids and providing tips for getting the most from hearing aids.
-
Help people to take the RNID online hearing check. They take people through the steps in person on a digital tablet.
-
Provide information on a range of topics related to deafness and hearing loss.
-
Help us to find supporters and donors by talking to people and providing information on supporting us.
-
Support us with administrative tasks for the service.
You don’t have to do all types of activities; you can pick the activities you find most interesting and match your skills and experience. Usual time commitment varies but is typically three hours per month.
Full induction and training is provided and you’ll be assigned a supervisor to provide you with on-going support and to introduce you to our community of volunteers.
Requirements
You need to be 18 or over for this role. You may need to be able to travel by car or public transport to different places. We’ll reimburse your expenses in line with RNID’s expenses policy.
We have a legal duty to make sure that all volunteers working either in person and/ or online with children and adults at risk on a regular basis are suitable.
In addition to requesting references, we’ll carry out appropriate pre-volunteering checks in-line with regulations such as Disclosure and Barring Service (DBS) checks in England and Wales, and equivalents in Northern Ireland and Scotland.
The client requests no contact from agencies or media sales.
Volunteer with Citizens Advice Staffordshire North and Stoke on Trent
What will you do?
- complete an introduction to Citizens Advice and training for your role.
- talk to clients over the phone to explore what problems they’ve come for help with. If you are able to speak or hear over the phone you can train to give advice by email or webchat.
- find information about the clients’ problems and help them to understand their options.
- support clients to take action to resolve their problems. This might include drafting or writing letters, making phone calls, or referring the client to another organisation.
- write a summary of the clients’ problems and what action you’ve taken.
- look out for problems’ that are common, or are unfair, and write a short report about the problem or a letter to an elected official like an MP, AM or local councillor.
Some examples of what you could do:
- explore what benefits a client is entitled to and help them to complete a benefit application form.
- help a client who has problems with their landlord to understand their housing rights.
What’s in it for you?
- make a real difference to people’s lives.
- learn about a range of issues such as benefits, debt, employment, and housing.
- build on valuable skills such as communication, listening and problem solving, and increase your employability.
- work with a range of different people, independently and in a team.
- have a positive impact in your community.
And we’ll reimburse expenses too.
No prior experience is necessary in these areas as you’ll receive full training.
For individuals who are doing advice giving roles, and who are also training to be a solicitor, if you started training to be a solicitor before 1st September 2021, you may be able to get up to six months reduction in your training contract.
If you started training to be a solicitor after 1st September 2021, you may be able to include time spent volunteering (or working) in advice giving roles as part of (or all of) your qualifying work experience. See Solicitors Regulation Authority for more information.
What do you need to have?
You don’t need specific qualifications or skills, but you’ll need to:
- be friendly and approachable.
- be non-judgmental and respect views, values and cultures that are different to your own.
- have good listening skills.
- have good verbal and written communication skills.
- have good maths and IT skills.
- be able to understand information and explain it to others.
- be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection.
- be willing to undertake training in your role.
How much time do you need to give?
We ask for a minimum of 3 hours per week, for at least 12 months.
Many of our volunteers give one full day or two half days per week.
Valuing inclusion
Our volunteers come from a range of backgrounds, and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.
If you are interested in becoming an adviser and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.
Contact details
Contact Margaret Collin for more information or to request an application pack.
Location
You can volunteer at any of our offices in North Staffordshire: Hanley, Newcastle under Lyme, Biddulph, or Leek.
You can complete e-learning at the office of your choice, but you will need to be available to attend two training days at the Hanley office.
Head Office
Advice House
13-15 Cheapside
Hanley
Stoke-on-Trent
ST1 1HL
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
RNID Near You volunteer
Role description
Our volunteers are vital in helping us make life fully inclusive for the 12 million people in the UK who are deaf, have hearing loss or tinnitus. RNID hugely value the contribution of our volunteers and we achieved the Investing in Volunteers quality mark in 2023.
What you’ll be doing
RNID Near You volunteers help us provide free, in-person drop-in sessions for people who are deaf, have hearing loss or tinnitus, or want to get their hearing checked. Our volunteers:
-
Meet and greet people visiting our services, find out what service or information they’re looking for and direct them to the right place.
-
Support hearing aid users by doing basic maintenance on their hearing aids and providing tips for getting the most from hearing aids.
-
Help people to take the RNID online hearing check. They take people through the steps in person on a digital tablet.
-
Provide information on a range of topics related to deafness and hearing loss.
-
Help us to find supporters and donors by talking to people and providing information on supporting us.
-
Support us with administrative tasks for the service.
You don’t have to do all types of activities; you can pick the activities you find most interesting and match your skills and experience. Usual time commitment varies but is typically three hours per month.
Full induction and training is provided and you’ll be assigned a supervisor to provide you with on-going support and to introduce you to our community of volunteers.
Requirements
You need to be 18 or over for this role. You may need to be able to travel by car or public transport to different places. We’ll reimburse your expenses in line with RNID’s expenses policy.
We have a legal duty to make sure that all volunteers working either in person and/ or online with children and adults at risk on a regular basis are suitable.
In addition to requesting references, we’ll carry out appropriate pre-volunteering checks in-line with regulations such as Disclosure and Barring Service (DBS) checks in England and Wales, and equivalents in Northern Ireland and Scotland.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you enjoy networking and meeting new people? Are you passionate about volunteering and supporting the serving community? If so, we would love to hear from you. You don’t need a military background, just the ability to get on with people, and a good level of IT skills.
What is a Serving Community Team Volunteering Coordinator?
There is a SSAFA presence throughout the serving community, both in the UK and overseas. In many areas, SSAFA have Serving Community Teams which offer financial, practical, and emotional support to serving personnel and their families. Each team is formed of a group of trained volunteers who make this possible.
A Volunteering Coordinator is a key role within the Team, supporting with local recruitment, induction, and celebration of volunteers and volunteering. They ensure volunteers are welcomed and supported. This role also has voting rights for the grant giving process.
What difference will you make?
Volunteers are the lifeblood of SSAFA. We have been involving volunteers in supporting the Armed Forces community for more than 130 years. Our beneficiaries come from all backgrounds and age groups and the number of people contacting us for help rises each year. To continue providing help when it’s needed most, SSAFA must maintain a diverse and committed network of volunteers who are skilled, supported and valued.
What will you be doing?
Although every SSAFA Serving Community Team has different needs, below are the main activities of a Volunteering Coordinator:
- Keeping track and keeping in touch: Maintaining accurate and up-to-date lists of volunteer details, ensuring volunteers complete training, checking in with volunteers about their experience and passing on feedback.
- Monitoring and planning: Working alongside the Chair to monitor volunteer numbers and develop plans to recruit new volunteers as required.
- Creating local links: Taking opportunities to advertise and promote volunteering opportunities locally, including linking with local volunteer centres and community groups. Liaising with the Engagement and Events Coordinator and SSAFA’s Marketing and Communications team for support with branding and publicity materials.
- Welcoming and supporting: Working in partnership with SSAFA Central Office teams to coordinate local volunteer recruitment and induction, supporting new volunteers through these steps. Ensuring every volunteer has access to supervision and support, signposting to support from SSAFA Central Office teams as required.
- Celebrating and saying thank you: Seeking opportunities to celebrate volunteering, engaging in local initiatives and finding ways to say thank you to volunteers for all their efforts.
- Partnership working: building positive relationships and working together with national and regional employees, who are available to offer you support.
- Being a volunteering champion: working with the Regional Operations Support Manager to promote volunteering best practice across the Team and ensure volunteers have the best possible experience with SSAFA.
What about training and support?
- Instructor led training alongside like-minded volunteers will guide you through everything you need to know about volunteering good practice and volunteer management.
- Online, e-learning, training modules to complete at home, so you are up to date on how to keep people and their personal information safe.
- Local induction and support.
- Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
- Support from SSAFA volunteering and operations staff.
- Regular meetings and events to learn and share information.
- Reimbursement of out-of-pocket expenses.
- Volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.
What can you gain from this volunteering role?
- Use your skills, knowledge and life experience to benefit others.
- Give back to the Armed Forces community.
- Become part of the SSAFA community and build networks across the serving community and local area.
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What are we looking for?
- Friendly and approachable people with good written and verbal communication skills.
- Some experience of coordinating people is desirable but not essential.
- Empathy regarding the needs and challenges of the serving community
- Good IT skills e.g., ability to use email and Excel – you will receive your own SSAFA email address.
- Understanding of the importance of confidentiality and boundaries.
- A willingness to adhere to all relevant organisational policies and procedures.
- A belief in the impact of volunteering.
Depending on the needs of the team, this role would suit someone who would like to volunteer a few hours each week.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities to have access to the same opportunities and experiences as volunteers who do not.
Please note this is a volunteer role and does not form part of any contract of employment.
Minimum Age: 18
Are references required? Yes. Two-character references from people who know you well (not family members).
Is a criminal record check required? No
We work to make SSAFA as safe as possible for everyone. Part of this involves volunteers attending an informal interview, providing two suitable references, and completing relevant training for your role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you enjoy networking and meeting new people? Are you passionate about volunteering and supporting the serving community? If so, we would love to hear from you. You don’t need a military background, just the ability to get on with people, and a good level of IT skills.
What is a Serving Community Team Volunteering Coordinator?
There is a SSAFA presence throughout the serving community, both in the UK and overseas. In many areas, SSAFA have Serving Community Teams which offer financial, practical, and emotional support to serving personnel and their families. Each team is formed of a group of trained volunteers who make this possible.
A Volunteering Coordinator is a key role within the Team, supporting with local recruitment, induction, and celebration of volunteers and volunteering. They ensure volunteers are welcomed and supported. This role also has voting rights for the grant giving process.
What difference will you make?
Volunteers are the lifeblood of SSAFA. We have been involving volunteers in supporting the Armed Forces community for more than 130 years. Our beneficiaries come from all backgrounds and age groups and the number of people contacting us for help rises each year. To continue providing help when it’s needed most, SSAFA must maintain a diverse and committed network of volunteers who are skilled, supported and valued.
What will you be doing?
Although every SSAFA Serving Community Team has different needs, below are the main activities of a Volunteering Coordinator:
- Keeping track and keeping in touch: Maintaining accurate and up-to-date lists of volunteer details, ensuring volunteers complete training, checking in with volunteers about their experience and passing on feedback.
- Monitoring and planning: Working alongside the Chair to monitor volunteer numbers and develop plans to recruit new volunteers as required.
- Creating local links: Taking opportunities to advertise and promote volunteering opportunities locally, including linking with local volunteer centres and community groups. Liaising with the Engagement and Events Coordinator and SSAFA’s Marketing and Communications team for support with branding and publicity materials.
- Welcoming and supporting: Working in partnership with SSAFA Central Office teams to coordinate local volunteer recruitment and induction, supporting new volunteers through these steps. Ensuring every volunteer has access to supervision and support, signposting to support from SSAFA Central Office teams as required.
- Celebrating and saying thank you: Seeking opportunities to celebrate volunteering, engaging in local initiatives and finding ways to say thank you to volunteers for all their efforts.
- Partnership working: building positive relationships and working together with national and regional employees, who are available to offer you support.
- Being a volunteering champion: working with the Regional Operations Support Manager to promote volunteering best practice across the Team and ensure volunteers have the best possible experience with SSAFA.
What about training and support?
- Instructor led training alongside like-minded volunteers will guide you through everything you need to know about volunteering good practice and volunteer management.
- Online, e-learning, training modules to complete at home, so you are up to date on how to keep people and their personal information safe.
- Local induction and support.
- Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
- Support from SSAFA volunteering and operations staff.
- Regular meetings and events to learn and share information.
- Reimbursement of out-of-pocket expenses.
- Volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.
What can you gain from this volunteering role?
- Use your skills, knowledge and life experience to benefit others.
- Give back to the Armed Forces community.
- Become part of the SSAFA community and build networks across the serving community and local area.
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What are we looking for?
- Friendly and approachable people with good written and verbal communication skills.
- Some experience of coordinating people is desirable but not essential.
- Empathy regarding the needs and challenges of the serving community
- Good IT skills e.g., ability to use email and Excel – you will receive your own SSAFA email address.
- Understanding of the importance of confidentiality and boundaries.
- A willingness to adhere to all relevant organisational policies and procedures.
- A belief in the impact of volunteering.
Depending on the needs of the team, this role would suit someone who would like to volunteer a few hours each week.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities to have access to the same opportunities and experiences as volunteers who do not.
Please note this is a volunteer role and does not form part of any contract of employment.
Minimum Age: 18
Are references required? Yes. Two-character references from people who know you well (not family members).
Is a criminal record check required? No
We work to make SSAFA as safe as possible for everyone. Part of this involves volunteers attending an informal interview, providing two suitable references, and completing relevant training for your role.
The client requests no contact from agencies or media sales.