Information and communication system manager jobs in brent, derby

To move social entrepreneurs from the margins to the mainstream will require us to amplify the voices, stories and impact of our social entrepreneurs, working with them in an equitable and inclusive way. It will require us to deepen our work around impact, be open to the learning opportunities failure creates and seek out opportunities to share insights in new and powerful ways to influence stakeholders to make the changes needed for social entrepreneurs to flourish. 

As a Researcher at UnLtd, you will be responsible for a range of research and evaluation activities on key programmes and projects. You will work across the project lifecycle, developing new work, as well as collecting, analysing, and interpreting data to produce insights and reports that inform and influence internal and external stakeholders.  

Alongside this, you will contribute to developing a culture of learning, ensuring that insights and evidence generated by our research and evaluation activity feed back into the organisation, allowing UnLtd to iterate our work and be an impact-driven, agile, learning organisation. This is an independent role within a dynamic delivery organisation, so we are looking for an implementation researcher to help elevate our research to the next level.

Chief Executive Officer – The Abbey Centre
Location: The Abbey Centre, Westminster, London (site-based role, flexible working available)
Salary: £90,000 – £95,000 per annum
Contract: Permanent (Full-time, 37.5 hours/week; regular evening attendance for events as required)

Could you lead a much-loved community hub through its next chapter of stability, growth and civic impact?

About The Abbey Centre

Our charity has served the community of south Westminster since 1948 and has occupied The Abbey Centre building, a converted Victorian public bath house a stone’s throw from Westminster Abbey, since 1991. We are a site-based community hub and social enterprise, combining community services, training and outreach with venue hire, an on-site café and catering to generate income that supports our charitable work.

We work across employability, health and wellbeing, volunteering and practical support for vulnerable residents; the Centre welcomes people of all ages and backgrounds, and sees over 1,000 visits each week. Our strong partnerships with Westminster City Council, statutory bodies and corporate donors underpin commissioned activity and solidify our position as a trusted local delivery partner.

This is an opportunity for a visionary but hands-on leader to preserve the Centre’s warm, inclusive culture and outstanding reputation while further professionalising systems, developing our income, and shaping a multi-year strategy that secures the building and grows impact.

As our next Chief Executive Officer, you will:

• Strategy & Impact: lead a collaborative listening phase and then develop and deliver a 3–5 year strategy and rolling business plan that defines the Centre’s core offer and impact targets.

• Governance & Finance: own the annual budget and medium-term financial modelling, deliver full-cost recovery across activity lines and present timely, accurate management information to trustees.

• Operational Leadership: ensure continuity of community services, venue trading and café operations and strengthen operational systems including safeguarding, H&S and business continuity.

• Income Generation: drive commercial performance of venue hire, events and catering, professionalise fundraising (major donors, legacies, corporate partnerships) and lead bids for multi-year statutory contracts.

• Community & Partnerships: sustain and deepen strategic relationships with Westminster City Council, commissioners, local partners and corporate supporters to secure commissioned work and philanthropic income.

• Estate Stewardship: manage day-to-day stewardship of the Centre’s significant ageing building, overseeing maintenance, lease/compliance obligations and contractor relationships.

• People & Culture: build a cohesive senior team, embed clear role accountabilities, performance management and development, and protect the Centre’s welcoming culture while managing change.

• Brand & Profile: act as a visible ambassador locally and with funders to raise the Centre’s profile and champion its social value.

Who you are:

• A seasoned senior leader with proven experience in a small/medium charity, community organisation or social enterprise that combines front-line delivery with significant premises/estate responsibility.

• Demonstrable track record of leading strategic development and delivering organisational growth while balancing hands-on operational leadership.

• Strong commercial and earned-income expertise, with experience of running successful commercial – ideally site-based - operations.

• Confident in winning and managing statutory contracts and multi-year grant programmes; credible with local authorities, commissioners and corporate partners.

• Financially literate with direct budget and cash-flow accountability and experience of full-cost recovery modelling.

• A collaborative, visible and warm ambassador who builds trust quickly, communicates clearly and can present concise management information to trustees.

Why The Abbey Centre?

• A powerful mission: deliver practical services, companionship and opportunity for south Westminster residents in a civic, high-impact setting.

• A prominent, historic central Westminster location and a cherished community building offering scope for strategic estate planning and growth.

• A warm, loyal staff team and an engaged board navigating a positive leadership transition.

• A social enterprise model where successful trading directly funds frontline services and creates a platform for entrepreneurial leadership.

• The opportunity to shape a multi-year strategy that secures the long-term future of the charity and grows its impact in the community.

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

Closing date for applications: 9am, Monday 12th January 2026

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Job Purpose:

1. To lead the development and delivery of WIP’s housing programme in South London and Manchester, ensuring high quality, trauma responsive services.
2. Develop effective pathways with local housing teams and providers, including through co-design with women with lived experience, developing training and resources to improve the knowledge and understanding on women impacted by the CJS. 
3. Provide effective leadership to direct reports, fostering a positive, supportive and collaborative team culture.
4. Work collaboratively with the external affairs team to provide programme insights to influence policy and systems change to prevent criminalisation of women due to homelessness and housing insecurity.

Location: Home-based / hybrid (with regular travel within designated region to meet with clients and partners)

Contract: 2-year fixed term (possibility of extension/permanent, subject to funding)

Salary: £33,174

Are you looking for an inspiring, rewarding career, working alongside exceptional people? As a Poppy Factory Employment Consultant, you’ll be helping veterans to find sustainable employment and supporting them in their new roles. 

At the Poppy Factory, we help veterans to find meaningful and sustainable employment after service. Our aim is to empower veterans, help them to recognise their unique skills, and give them the confidence to move forwards in their career.

As an Employment Consultant, you’ll assist veterans in navigating barriers to employment, such as physical and mental health conditions, substance use, criminal records, and insecure housing. You’ll be based at your home, but will regularly travel for face-to-face meetings with clients, colleagues, and partner organisations.

You’ll meet with veterans to help them figure out their career ambitions, and support them in drafting application materials, overcoming challenges, and connecting with employers. You’ll work alongside health and welfare service professionals to ensure that your clients have access to all the support they need.

What you'll bring

• Adaptability: You’re an emotionally resilient person, who thrives in a varied and challenging role where no two days are the same. You’re skilled at balancing competing priorities and can shift focus quickly to effectively support your clients.
• Collaboration: You’re an empathetic communicator, who can quickly build rapport with your clients. You can effectively share back your knowledge about best practice, client engagement techniques, and organisational partnerships with colleagues.
• Motivation and commitment: Helping your clients reach their employment goals requires hard work, tenacity, and a sense of purpose.
• Experience and confidence in empowering people with complex challenges: Many of the veterans you’ll be working with need intensive support to manage health issues, substance use, insecure housing, criminal records, or other barriers to employment.

Why Should you apply?

• An opportunity to give back to our armed forces, and make a lasting positive impact in the lives of veterans and their families.
• A competitive salary and benefits package, including generous holiday and pension contributions.
• A varied role, with a mix of travelling in your area, home working, quarterly shared-space working days, and biannual visits to the Poppy Factory in Richmond, London.
• A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
• An opportunity to flex your outreach and engagement skills, collaborating with organisations across your region to empower your clients, grow our service, and make a lasting impact.

How to apply

To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Keiron Coombs, Services Manager.

For an informal conversation to find out more about this role, please contact Keiron Coombs.

The closing date for this role will be 4 January 2026. Please note we cannot accept late or incomplete applications. Only applications submitted through our online system can be accepted.

No agencies please.

We are seeking a Content Creator to help shape and communicate the heart and vision of Gateway Christian Centre through high-quality digital broadcast and print visual content.

This role involves working closely with our senior leadership and communications team to create engaging media for online platforms, in-person events, and church communications. The ideal candidate will be creative, technically skilled, and spiritually aligned — someone who loves telling stories that inspire faith and connect people to Jesus.

Please see the attached job description and person specification for full details.

Are you passionate about supporting people with care, fairness, and integrity? Do you have a heart for service and a strong foundation in HR casework? We are looking for an HR Wellbeing Case Worker who shares our values and is committed to fostering a workplace culture rooted in dignity, respect, and compassion.

About the Role

We are looking for an HR Wellbeing Case Worker who is experienced in dealing with challenging and quite emotive case work.  The Wellbeing team is a small team that sits within the HR function and deal solely with the wellbeing of ministers and staff. This very busy team engages with people who can be going through a number of life challenges and need support in being able to return or remain in work in order to  flourish.

We are looking to increase capacity within the Wellbeing team to undertake a breadth of responsibilities including standard and complex cases.  You will play a vital role in managing the high volume of wellbeing cases with professionalism, empathy, and integrity ensuring that all cases are handled in a timely manner, with sensitivity, fairness, and in alignment with both employment law and our Christian ethos.

This role offers a unique opportunity to combine professional HR expertise with a clear understanding of wellbeing within a holistic context.

About You

You will have experience in dealing with HR casework, with a strong and practical understanding of employment law and HR best practice. With excellent communication and interpersonal skills, you will offer clear advice and guidance to our service users and deal with all aspects of supporting an individual’s wellbeing. You will promote wellbeing and support the church’s commitment to justice, inclusion and pastoral care in all HR processes.

Why Work With Us?

We offer a supportive, inclusive, and spiritually grounded workplace where your HR expertise can make a meaningful impact. You’ll be part of a team that values integrity, collaboration, and the wellbeing of every individual.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Advisor service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please contact our HR team (details available on the website).

Closing date: 5 January 2026

Interviews (online): 27 January 2026 (morning)

Main Responsibilities

· Assisting the CEO and the Executive Team Members in the development and delivery of the Society’s many activities and projects to ensure all tasks are being completed within timelines, effectively and to high standards

· Supporting the Conferences and Events Manager in the development and running of an extensive programme of network events and workshops, and the Society’s annual conference

· Promoting the Society and its events on social media platforms including LinkedIn, Bluesky, and X

· Scheduling meetings, organising papers, and some note/minute taking, as required

· Ensuring all actions are recorded and completed following Meetings of the Board of Trustees and standing committee and working group meetings.

· Developing an understanding of the Society’s CRM (Customer Relationship Management) systems and managing related data.

· Ensuring the SRHE website is kept up to date, in liaison with other team members

· Providing quality customer service for members and external contacts

Qualifications, skills and experience

You will need to demonstrate that you possess the following qualifications, skills and experience:

· Demonstrable experience in a team support role or an administrative assistant role

· Excellent organisation and administration skills

· Excellent written and verbal communication skills

· Good numeracy skills

· Excellent knowledge/application of office IT systems (Microsoft Office: Word, Outlook, PowerPoint, and Excel)

· Familiarity with website maintenance and basic website management

· Managing, maintaining and manipulating databases

· Preferred education is to undergraduate level with an interest in higher education provision

Make a Real Difference to Local Families

Home-Start Barnet, Brent and Harrow is a dynamic local charity supporting families with young children through challenging times. Our volunteers and staff offer emotional and practical support to help parents build confidence, strengthen relationships and give their children the best start in life.

We’re looking for a Family Engagement Coordinator to join our School Readiness project in Grahame Park, Barnet. You’ll be part of a friendly team at Home-Start Barnet, working closely with colleagues and partners at Barnet Mencap to support families who are just starting their journey with the education system.

In this role, you’ll help us reach families who may be facing extra challenges or need more personalised support. You’ll spend time building strong, trusting relationships with local primary schools and become a familiar, welcoming presence within their school communities. Your work will help ensure that parents feel informed, supported and ready to help their children thrive as they start school.

The common thread throughout the project is the engagement of families and the parent volunteers, who widen the supportive “community” around the families, and connect the school to the home, and the partners to each other. Approximately 70% of this role will be based in local schools in Grahame Park.

As our Family Engagement Coordinator, you will:

• Build strong relationships with primary schools in Grahame Park, in Barnet.
• Promote Home-Start’s services through school and community events.
• Support communication between schools, families and partner agencies.
• Share updates through newsletters, WhatsApp, email and community channels.
• Signpost families to local services and activities that support wellbeing.
• Receive referrals and assess family needs.
• Deliver school-readiness workshops and parenting groups.
• Liaise with schools, health and community services

About You

We’re looking for someone compassionate, proactive and highly organised, with a genuine passion for supporting families.

You will have:

• Experience working or volunteering in schools, nurseries, family support or similar settings.
• Parenting experience or experience caring for young children.
• Understanding of early years development and primary school systems.
• Strong communication and relationship-building skills.
• Knowledge of safeguarding responsibilities.
• The ability to engage with families facing complex challenges.
• Experience of delivering workshops or groups.
• Understanding of neurodiversity and SEND support.
• Knowledge of legislation relating to children and families.

What We Offer

• A supportive and collaborative team environment
• Opportunities for training and professional development
• A role where you can directly improve the lives of children and families
• Term-time only working arrangements can be considered

Note: This post is exempt from the Rehabilitation of Offenders Act 1974 due to the nature of our work.

The role

At Ability Consultants, we specialise in helping charities, community groups, schools, social enterprises, and CICs to grow and make a bigger impact. From homelessness and health to youth work, arts, disability, and international development, our clients work across some of the most important themes in society. We provide the fundraising expertise so they can focus on delivering life-changing work.

Ability Consultants is proud to be a Real Living Wage Employer, Disability Confident Committed, and a VONNE Membership Plus Organisation. We’re also SHINE accredited - reflecting our commitment to fair, inclusive, and supportive employment practices.

As a Bid Writer: Trusts and Foundations, you’ll play a vital role in securing the income that keeps this work possible. You’ll research opportunities, develop compelling cases for support, and write high-quality funding applications on behalf of our clients. You’ll also help to build strong relationships with funders and ensure excellent stewardship, so that income is sustained and grown.

You might already have proven experience writing successful funding applications, or you could be looking for your next step if you have the skills, passion, and drive to learn. Either way, you’ll be someone with strong writing ability, great attention to detail, and the confidence to work directly with clients to tell their story in a persuasive and impactful way.

In return, you’ll join a supportive and ambitious team that works across the UK and internationally, making a measurable difference every day. If you’re ready to use your talent to help non-profits thrive, we’d love to hear from you.

Important Information

How to Apply: You can visit our website to download an application pack. Please apply by sending us a copy of your CV and a covering letter (optional) to the email address in the job pack with the subject heading ‘Recruitment – Bid Writer: T&F. If you have any difficulties accessing our documents please get in touch with us.

Closing Date: 19/12/2025, 23:59

Role: Bid Writer (Trusts & Foundations) | Hours: 40 Hours Per Week | Salary: £28,000 - £29,000 | Period: Permanent

Interviews: Week commencing 5th January 2026 (provisional)

Sifting will take place on an ongoing basis, if successful at sifting stage, we may decide to invite you to an initial virtual call, and if successful a face to face interview may follow. 

Got a question?

If you would like an informal discussion about the role, please email us. 

About Ability Consultants

At Ability Consultants, we support our clients everyday to thrive and deliver their vital work, while trusting us with their fundraising and income generation needs. We work across all four nations of the UK and internationally, including partnerships in East Africa.

Our expertise spans a wide range of themes, including homelessness, equality and diversity, sport, suicide prevention, addiction, youth work, disability, health, food poverty, the arts, hospice care, international development, and schools. From bid writing and funding strategies to senior management support, and organisational development, we give charities, CIC and community organisations the tools and capacity they need to succeed.

East End Homes is partnering exclusively with Robertson Bell in their search for a permanent Senior Finance Business Partner.

East End Homes is a leading housing provider dedicated to building sustainable communities through high-quality homes, exceptional services, and operational excellence. Every member of the team shares a common mission: to improve lives through quality housing and outstanding support. Their strategic vision focuses on developing sustainable communities, increasing operational efficiency, and fostering innovation and community engagement.

They are now seeking an experienced Senior Finance Business Partner to take full accountability for delivering strategic financial insights and support across the organisation. This pivotal leadership role will enable the Financial Controller to focus on broader strategic priorities, while ensuring robust financial management, insightful analysis, and effective governance throughout the organisation.

Key responsibilities include:

• Partnering with budget holders across the organisation to develop budgets, forecasts, and reports that inform strategic decision-making.
• Enhancing the quality, accuracy, and timeliness of financial data to create a more forward-looking, insight-driven finance function.
• Lead on the production of end-to-end management accounting.
• Leading ongoing improvements in financial systems, processes, and reporting to drive efficiencies and foster better collaboration.
• Providing financial leadership during key projects, including refining forecasting accuracy and streamlining year-end procedures.
• Acting as a trusted adviser to the senior leadership team, clearly communicating financial risks, opportunities, and insights.

The Ideal Candidate Will Demonstrate:

• Proven experience working directly with budget holders and engaging senior stakeholders.
• Strong expertise in budgeting, forecasting, and financial planning & analysis
• The ability to manage and develop a finance team, with a focus on process improvements.
• Experience in the social housing sector
• Fully qualified accountant (ACA, ACCA, CIMA, or equivalent).
• A collaborative, proactive approach with the resilience to work effectively under pressure.

The role offers a generous 33 days on annual leave, highly competitive pension and a flexible hybrid working model, requiring a minimum of three days per week at the head office located at 3 Resolution Plaza, London E1 6PS.

The closing date for applications is 7th December, but applications will be reviewed on a rolling basis - early submission is highly recommended.

Please submit your CV to Robertson Bell, East End Homes’ exclusive recruitment partner.

Position: Customer Services and Central Administration Officer
Hours: Full time 35 hours per week
Contract: Permanent
Location: Office-based in London N4 with the flexibility to work remotely 1 day per week.
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers.

We are looking for a motivated and friendly Customer Services and Central Administration Officer to join our team and provide outstanding customer support.

As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.

Closing date for applications: 9:00 on Friday 2nd January 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Purpose of the job

This role is responsible for the design of UK Youth’s support to young people, youth organisations and youth workers. This could include structured youth work programmes, funding and grants+ programmes, professional development programmes, and campaigns.

You will lead and oversee end-to-end design processes, ensuring that UK Youth develops fully packaged offers that respond to the evidence base and people’s needs, drive forward our strategy and achieve incredible impact. You will work across UK Youth teams, with external design partners, and meaningfully involving young people and the professionals who support them in the design process.

You will be experienced in developing high quality funding propositions (proactively and in response to new business opportunities). You will be confident in taking a human-centred design approach to tackle some of the youth sector’s knottiest problems.  You will design solutions to important problems, ensuring that they are feasible, equitable, impactful and scalable.

In 2026, our priority topics for youth work programmes and network development are: mental health and wellbeing, employability, social cohesion and community safety.

 As a leader, you will work closely with research, evaluation, policy, service delivery, network development, and fundraising teams. You will help to improve the skills and confidence of colleagues across UK Youth to apply design methods in their own work and collaborate effectively with the Design team.

Why work at UK Youth?

UK Youth wants all young people to be equipped to thrive and empowered to contribute at every stage of their lives. Youth work can be life changing (and even life saving.) In 2026, we will be launching our new strategy, positioning UK Youth to unlock youth work so that every young person in the UK can benefit. We work with others to ensure that the youth sector is strengthened and that provision is youth-led, evidence-informed, and delivers high-quality outcomes.

 UK Youth plays a unique role in addressing the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference, and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. Come and be part of this change in a driven and supportive team that puts evidence at the heart of our work.

Role Responsibilities

• Designing Solutions

• Developing new business and funding propositions

• Embedding Human Centred Design

• Building a strong external network to support the Design team’s work

• Operations

Experience we're after

• Significant experience of leading and overseeing the development of new business propositions and proposals to time-limited funding opportunities

• Significant experience of designing interventions (digital and/or physical) for young people and/or those who support them 

• Experience using human-centred-design methods and mindsets; managing projects across the end-to-end design process

• Proven track record of inspiring and motivating diverse teams and improving collaborative ways of working across teams and departments

• Experience of developing high quality programme content and curricula for young people, youth workers and/or outdoor learning instructors (desirable)

• Experience of commissioning and managing external design freelancers and consultants (desirable)

• Experience of designing and/or delivering professional development programmes (desirable)

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Sunday 4th January 2026 at 23:59pm

Provisional Interview Dates: 12th and 13th January 2026

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

CV WITH COVERING LETTER IS REQUIRED

Join NRAS as a Data Administrator and be part of a team shaping how we use data to transform lives. If you’re passionate about data integrity, analytics, and leveraging technology to drive meaningful impact, this is your opportunity to make a difference. You’ll work at the heart of the charity, ensuring our data systems are secure, efficient, and insightful - helping us deliver smarter strategies and better outcomes for thousands of beneficiaries. This role offers variety, responsibility, and the chance to grow your expertise in Salesforce and data within a forward-thinking organisation.

Key Responsibilities

The main responsibilities for the Data Administrator will include but are not restricted to, the following:

Database Management and Security

• Handle day-to-day tasks: creating/running reports, importing data, retention processes, cleansing, maintenance, and advising on best practices.
• Work as part of a team to ensure compliance with Data Protection Act 2018, UK GDPR, and DUA Act 2025.

Performance Monitoring

• Monitoring exisitng intergrations to ensure they work and data entry is accurate.
• Liaise with internal teams and external consultants.
• Conduct regular testing, analyse metrics, troubleshoot issues, and optimise efficiency.

Support Internal Staff Training

• Support Head of Data in training staff on best practices for data entry and management.
• Create and manage training materials and processes.

Data Segmentation

• Work with teams to segment data for personalised communications.

 Data Insights, Analytics and AI

• Provide insights and analysis via reports, dashboards, analytics tools.
• Manage data to enable analytics and AI usage.

Specific Duties

1. Manage, create and administer reports and dashboards as requested by internal teams and the Head of Data.

2. Develop and maintain data entry and reporting processes.

3. Monitor data quality and integrity to maintain a high level of accuracy.

4. Conduct regular audits of data processes and manage data retention to ensure compliance with regulations (Data Protection Act 2018, UK GDPR, DUA Act 2025).

5. Perform database de-duplication and cleansing procedures regularly.

6. Define, manage, and document issues, resolutions, checks, and testing following team methodology.

7. Assist internal teams in data segmentation for personalised communications.

8. Troubleshoot data issues in collaboration with internal teams.

9. Liaise with third-party software providers to ensure seamless and accurate data transfers.

10.  General database administration tasks e.g. creating users, resetting passwords.

11.  Report regularly to the Head of Data on performance metrics.

Skills and Experience

1. Understanding of data analysis, reporting, and presenting data clearly.

2. Strong IT skills, particularly MS Excel.

3. Attention to detail and strong analytical skills.

4. Excellent spoken and written communication skills.

5. Ability to problem-solve and troubleshoot effectively.

6. Process-driven approach with strong documentation skills.

7. Ability to prioritise conflicting needs and manage workload independently.

8. Adaptable and quick to learn, with motivation to improve skills.

Personal Circumstances and Attributes

 1. Self-starter who can initiate and complete tasks independently.

2. Organised and logical thinker.

3. Highly motivated and committed with a can-do attitude.

4. Ability to work under pressure and meet deadlines.

NRAS Structure

The post holder will report to the Head of Data and will work closely with the Data Team, and all colleagues throughout the organisation as data users.

Other Duties/Information

• Attendance and participation in team meetings.
• Any other duties as requested by the Head of Data
• NRAS expects all employees to respect the unique contribution of every individual and operates an equal opportunity and diversity policy. All employees must work responsibly within the health and safety policy of the organisation and ensure they are always observing this.

NRAS is an equal opportunities employer and we welcome applications from all suitably experienced persons regardless of their race, socioeconomic backgrounds, gender, disability status, ethnicity, religion/faith, sexual orientation, or age.

How to apply

Via this job board. Please include a cover letter which outlines skills and experience relevant to this role. In the subject line please include “Data Administrator”.

Benefits

· Full time working hours – 35 hours per week

· Flexible hybrid working, minimum 40% in office

· Employee Assistance Programme

· 6.4 weeks annual leave including statutory bank holidays for full time staff, additional long service accrual

· Access to Mental Health First Aiders

·        Free onsite parking

PLEASE NOTE DUE TO THE CHRISTMAS PERIOD INTERVIEWS WILL NOT TAKE PLACE BEFORE JANUARY.

Location: Onsite at 47 Chalk Farm Road, NW1 8AJ (Thursday & Friday), and online (majority of Mondays)

Reports to: Luminary Senior Programme Manager

Hours: 20 hours per week- Monday (1pm-5pm), Thursday (9am-5pm) and Friday (9am-5pm) with 30-minute paid lunch. There will be occasions where evenings or weekends are required, but these are not often

Contract: Permanent. Term-time only contract (working 39 weeks per year)

Who we are
We are a women-led charity offering a bold, innovative response to the needs of women in London who face multiple disadvantage, including gender-based violence. We use baking as a tool to guide women on a journey towards empowerment, employability and independence.

Who we are looking for

***The training and supervision elements of this role include a Genuine Occupational Requirement that the post holder is female, as permitted under Schedule 9, Part 1 of the Equality Act 2010. This requirement reflects the needs of the women we serve, many of whom are survivors of gender-based violence and disadvantage.

We’re looking for a professional baker with experience teaching cake, bread, and pastry classes to join our team. The role will involve teaching two cohorts of 7 trainees each week, facilitating their learning in baking, food hygiene standards, and professionalism for the working world as part of Luminary’s Employability and Independence Programme.

The programme sets high standards of professionalism and expectation alongside holistic support in a trauma-informed environment. It is essential that you are personable, approachable and able to adapt your teaching style to each individual's needs. We are looking for someone who shares our vision of supporting women, and experience working with this demographic is helpful.

Key Job Responsibilities:

Teaching

● Teaching the baking and food hygiene elements of the Luminary training curriculum to a high standard
● Taking responsibility for trainee learning and skill development – in collaboration with the Training Coordinator and Teaching Assistant
● Managing expectations, behaviour and dynamics of the training cohort in a trauma- informed way.
● Maintaining a professional & focused learning environment at all times, with an end goal of employability
● Facilitating community amongst women on the programme, investing in each woman as a whole individual and supporting them to build confidence
● Running interventions for women who are struggling in the group or with the learning
● Tracking & documenting trainee progress in order to evaluate services and support fundraising proposals
● Delegating appropriate jobs to the Teaching Assistant and upskilling them to cover teaching sessions when needed 
● Responsible for facilitating the learning of Level 2 Food Safety and Hygiene course and supporting trainees to complete their online qualification

● Keeping the training kitchen clean to a professional standard and having high
expectations of cleanliness and food hygiene practices from the trainees to prepare
them for a real working environment
● Ensuring a trauma-informed approach to training and championing our trainees at all times.

Programme and Training Management
● Liaising with the second Baking Teacher to coordinate and arrange external masterclass teachers and extra curricular opportunities
● Coordinating with the second Baking Teacher to ensure that all baking ingredients, lunch and equipment are ordered for the week according to the set budget
● Ensuring all recipes are documented according to set guidelines
● Responsible for ensuring Health & Safety standards are followed at all times within the training kitchen
● Following & implementing Luminary Safeguarding Procedures
● Working closely with the Training and Progression Support Team to ensure targets are met, and implementing reflective practice to ensure trainees are receiving the best support and opportunities possible

Other
● Taking part in the appropriate training for the role as suggested by your line manager
● Supporting with coordinating Bake Along sessions for corporate and private clients to raise money for Luminary Ltd
● Support with graduation events (one evening once or twice per year)
● Fulfilling any appropriate roles assigned by your line manager, for example: assisting with trainee recruitment, monitoring and evaluation, and speaking publicly to raise awareness and secure funding.

Job Requirements and Abilities
Necessary:
● Highly skilled professional baker competent in bread, pastry and cakes
● Skilled and experienced in teaching others how to bake in a group setting
● Confident in managing a classroom setting and skilled at managing complex interpersonal dynamics whilst championing the principles of trauma-informed practice
● Copes well in a fast-paced environment with the ability to adapt well to changing priorities

● Excellent communication skills, both written and spoken
● Personable and patient
● Motivated and proactive with the ability to multitask and manage competing demands
● A champion of Luminary’s organisational values of hope, empowerment, collaboration and empathy, with the ability to embody these in the learning environment
● Supportive of the Luminary Faith Policy, championing the role that faith can play in women’s recovery
● It is a requirement of this job role that the applicant is female under the Equality Act 2010.
● Confident in using IT systems, including Google Suite, Slack, Airtable

Desirable:
● Educated to Patisserie Level 3 or higher
● Adult teaching qualification (College or Further Education)
● Experience in a charity or social enterprise
● Experienced in working with women and/or girls from disadvantaged backgrounds
● Experience of facilitating learning for those with additional learning needs or ESOL