1,246 Information jobs

Independent Age is the national charity working towards ending financial hardship in later life. 

Our Helpline and expert advisers offer free information and advice to older people without enough money to live on, while our external training equips professionals with the information they need to support older people on low incomes. Through our grants programme, we fund and support hundreds of local charities working with older people across the UK.  We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change. 

We believe no one should face financial hardship in later life. We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

As Head of Services Development, you will play a pivotal role in shaping the future of Independent Age’s services and maximising our impact for older people facing financial hardship. Reporting to the Director of Services, you will lead service development, innovation, quality, evaluation and strategic change across our service provision (information, advice and external training) ensuring they remain effective, evidence-led and responsive to changing needs. Working closely with colleagues across the charity and external partners, you will translate strategy into practical improvements, develop new opportunities for impact and collaboration, and embed a culture of continuous learning, improvement and innovation.

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We're looking for a strategic and collaborative leader with experience of leading complex projects, organisational change and service improvement programmes. 

You will be skilled at turning strategy into delivery, bringing together people from different teams and disciplines to develop practical solutions that improve outcomes. You will be comfortable using data, insight and evidence to drive decision-making and have a track record of stakeholder engagement and identifying opportunities for innovation and growth. 

You will also bring experience of impact measurement, evaluation, quality assurance or performance frameworks, with the ability to use evidence to demonstrate value and improve services. Strong analytical and problem-solving skills are essential, alongside the confidence to influence senior stakeholders and work across organisational boundaries. An understanding of the needs of older people, the wider ageing sector and the role that data, learning and collaboration play in delivering social impact would be advantageous.

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

With an employee engagement score of 98%, colleagues say Independent Age is a great place to work. You can find out more about what it’s like to work at Independent Age on the careers page of our website.

Application Process:

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any specific arrangements or adjustments to enable you to fully participate in the recruitment process, such as having the job description in a larger text format or to apply in an alternative format, please get in touch with us via the email address on the ‘Contact Us’ page on our jobs site. 

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Please don’t include your name, photo, or any information that could indicate your gender or age in your CV and supporting statement, and don’t include your name in the title of any documents that you upload. However, please do include all dates of employment.  

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require a minimum of two employment references including your current or most recent employer. A BASIC DBS check will be carried out for the successful candidate.

Closing Date: Friday 25 September at 11:59pm

Interview Dates: Monday 12 October at our London office, 18 Avonmore Road W14 8RR

You will play a key role in supporting people impacted by diabetes by communicating clearly on the phone and through our written platforms to a diverse range of audiences. Diabetes doesn’t just impact you physically but emotionally too, so a key aspect to this role will be you ability to handle distressed callers empathically while also following our safeguarding policies.

In order to provide people impacted by diabetes with the up to date information you will proactively update your knowledge of diabetes and key issues by reading relevant information updates. You will also be confident and competent in using IT and CRM programmes in order to follow recording processes in a timely manner. You will be able to show resilience and manage the everyday pressures which can occur during a live service and prioritise your workload to deliver a high quality service while also meeting service level agreements.

About the role

The Co-production and Campaigns Lead will play a key role in ensuring that the voices, experiences and priorities of Disabled people influence RAID's services, activities, campaigns and future direction. The postholder will create impactful and targeted campaigns that put pressure on decision-makers to make change and support local disabled people to have a voice about issues that impact them.

The postholder will lead and develop RAID's approach to co-production, building meaningful opportunities for members, service users and other Disabled people to influence our work. They will work across RAID, connecting co-production with our advice services, inclusion and peer-led activities, membership and campaigning work, ensuring that learning and priorities are shared across the organisation. As the lead they will provide advice and support to managers, build organisational capacity, and establish sustainable participation structures across services.

The postholder will also develop strong relationships with local decision-makers and organisations, including the local authority, NHS, social housing providers and other key partners, using the experiences and collective voice of Disabled people to influence services, resolve issues and improve outcomes.

The role will continue to lead RAID's established Housing Forum, while developing a wider network of co-production forums, panels and other opportunities for people to contribute their experience and expertise.

The postholder will ensure that co-production is meaningful and has a clear impact – making sure that people's contributions inform decisions, lead to action and result in improvements that people can see and experience.

Key responsibilities

• Bring together insight from across RAID to identify emerging issues, systemic barriers and opportunities for change.
• Lead and champion co-production and campaigning across RAID’s ensuring it is embedded across the organisation, supporting managers to use lived experience to inform service development, quality and planning.
• Lead the Housing Forum and establish and facilitate other forums, panels and groups based on the priorities of Disabled people.
• Work closely with managers to identify recurring issues and trends that could inform service improvement, influencing and campaigning, increase membership and peer-led activities.
• Ensure Disabled people's voices arising from our coproduction work are communicated accessibly and effectively across social media, e-newsletters, and our website.
• Capture and demonstrate the impact of co-production, campaigning and influencing activity.

About You

You are passionate about user-led working, co-production and campaigning creating positive change for Disabled people. You understand that people with lived experience are experts in their own lives and should have a genuine voice in shaping the services and decisions that affect them.

• You are passionate about social justice and promoting Deaf and Disabled people’s rights.
• You have experience of engagement activities including holding consultations, surveys, running social media or digital campaigns.
• You have experience of working in policy or producing social policy research and analysis through work or activism.
• You have good campaigning and influencing skills that you want to develop and use to bring about tangible social change.

You will be confident bringing people together, facilitating inclusive discussions and turning what you hear into practical action and meaningful change. You will be able to build trusted relationships with Disabled people, colleagues, managers and external partners, and be comfortable working collaboratively while also challenging organisations and decision-makers when change is needed.

You will enjoy working across an organisation and connecting different sources of insight – including our advice services, inclusion and peer-led activities, membership and co-production forums – to identify common issues, improve our services and develop campaigning and influencing opportunities.

You will be a confident communicator who can work with managers to embed co-production within their services, as well as representing RAID with local authorities, NHS organisations, housing providers and other partners.

Most importantly, you will share RAID's commitment to being a user-led disability charity and will be motivated by ensuring that Disabled people's voices are heard, valued and lead to real change.

Making The Leap is an innovative social mobility charity that is making a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

We provide skills training, school and mentoring programmes, and partner with businesses who want to drive forward social mobility via learning programmes, internships, job opportunities and more.

Our aim is to ensure everyone has access to a good standard of living and equality of opportunity, no matter what their or their parents’ occupation or background is.

We are looking for a highly motivated individual to provide vital ongoing career development support to our programme beneficiaries.

We are based in London and support young people via our direct delivery programmes. We take what we learn from our work and use it to inspire businesses across the UK to do more to improve social mobility (making sure people from all backgrounds get fair opportunities).

We do this by:

· Running large leadership initiatives like The UK Social Mobility Awards to celebrate companies doing it well.

· Organising Social Mobility Day to raise awareness.

· Publishing The Social Mobility Podcast and Social Mobility List to share ideas and highlight role models.

Location: London, Glasgow, Sheffield or Cardiff

About the role

The Information Point Officer is a new role in our Healthcare Professional Engagement team, which leads Breast Cancer Now's hospital-based information points and our presence in healthcare settings across the UK. Growing that coverage is a priority in our strategy, Change Happens Now.
 

You'll help deliver and develop our information points, leading on the rebrand of existing points and recruiting and supporting our information point volunteers. You'll work closely with brand and marketing colleagues and with external stakeholders.

About you

You're a well organised person with excellent communication skills, and you'll manage relationships with key internal and external stakeholders, including suppliers, volunteers and healthcare professionals. You'll use your initiative to spot opportunities for new information points and have the confidence to follow them up. You'll enjoy working as part of a busy, high performing team, and you'll be able to organise your work effectively and prioritise competing deadlines.

Job description and benefits

The job description and our attractive benefits are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our Cardiff, Glasgow, London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.

The salary range is:

£31,000 if London based

£29,000 if Cardiff/Glasgow or Sheffield based

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
If you’ve any immediate questions, please email

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date

Monday 21 September 2026

Interview date

Wednesday 30 September 2026

About Action for Pulmonary Fibrosis

Action for Pulmonary Fibrosis (APF) is the UK’s leading patient charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis. Our mission is underpinned by values of compassionate, bold, expert and collaborative. We believe in creating a supportive environment in which both our employees and beneficiaries can thrive.

Founded in 2013 by people affected by PF and clinicians, APF has grown into a respected national charity rooted in community and evidence. We provide trusted information and support, help a growing network of support groups, campaign to improve access to care and invest in research to bring hope of new treatments. APF strives to be an organisation of equity and inclusion, welcoming people from all backgrounds – our team and volunteers aim to reflect the diverse communities we serve.

We have just launched an ambitious five-year strategy (2025–2030), co-created with the PF community, which focuses on expanding support, transforming care, and accelerating research. This strategy marks a step change with a clearer focus, stronger delivery model and greater ambition to ensure no one faces pulmonary fibrosis alone.

Role Purpose

We are looking for a Senior Information and Education Manager to lead our patient information and education work, ensuring people affected by pulmonary fibrosis can access clear, accurate, trusted and accessible information when they need it most.

This is a strategic and hands-on role. You will shape APF’s information and education offer across digital, print and live formats, develop and improve patient information, lead a review of our website content, and ensure our resources remain evidence-based, accessible and shaped by lived experience.

You will also oversee our education programme and line manage our Education and Events Co-ordinator, helping us deliver high-quality events and education that respond to the needs of people affected by pulmonary fibrosis.

We are looking for someone with strong experience in health information, patient education or health content. You will be an excellent writer and editor, able to make complex information clear and accessible, with the strategic thinking and project management skills to turn insight and evidence into practical improvements.

This is an opportunity to play a leading role in ensuring people affected by pulmonary fibrosis have the information, education and support they need throughout their journey.

To apply, please submit a CV and a covering letter of no more than two pages outlining your suitability for the role and how your skills and experience meet the requirements of the job description.

Interviews will be held on a rolling basis, so we encourage interested candidates to apply as soon as possible.

We are recruiting for two Information and Advice Adviser vacancies.
One post is 21 hours (3 days) per week and the other is 28 hours (4 days) per week. Applicants should indicate their preferred working pattern in their application. 

Age UK Kensington and Chelsea is seeking motivated and compassionate Information and Advice Advisers to join our dedicated team. Our Information and Advice service provides high-quality, rights-based information, advice and advocacy to older people across the borough, helping them navigate issues relating to welfare benefits, social care, housing, and other areas that affect their wellbeing and independence.

As an Information and Advice Adviser, you will manage your own caseload, providing person-centred support through a variety of channels including face-to-face appointments, home visits, telephone, email and digital platforms. You will work closely with colleagues, volunteers, statutory services and community partners to ensure older people receive accurate information, practical assistance and tailored support to access their rights and entitlements. This is a rewarding opportunity to make a real difference to the lives of older people, helping them overcome challenges, achieve positive outcomes and remain connected to their communities.

The successful candidate will be highly organised, able to work independently, and committed to delivering excellent customer service. You will also play an important role in promoting the service, maintaining high-quality records, supporting volunteers, and contributing to the wider work of Age UK Kensington and Chelsea to improve the lives of older people throughout the borough.

We will be interviewing as we receive applicants, please don't hold off applying!

Due to the volume of applications, we will not be able to respond to unsuccessful candidates.

Facilities & IT Support Officer – 12 months maternity contract
4 days office based and one day working from home
Candidates applying for this role should be available to start early to mid October 2026
 
“Help us change lives through work-class medical research”

Charity People have partnered with Medical Research Foundation to help recruit a Facilities and IT support Officer.
This is a maternity contract where you will be the key point of contact between the Foundation and their IT support and building management providers.
 
Salary: £31,000 – £33,000 per annum
Hybrid: 4 days a week office based and one day working from home
 
If you are a proactive, solutions-focused operations professional who enjoys keeping an office running smoothly while supporting colleagues with day-to-day IT needs, then look no further. Reporting to the Facilities and Operations Manager, you will play a key role in delivering an exceptional workplace experience and ensuring our office environment is safe, efficient and well maintained.
 
Key Responsibilities

• Manage day-to-day office facilities, liaising with building management, contractors and service providers to resolve maintenance and operational issues.
• Oversee office health and safety requirements, including first aid and fire marshal responsibilities, and supporting a safe working environment.
• Act as the first point of contact for staff IT queries, troubleshooting common issues and coordinating with external IT support providers.
• Coordinate IT equipment, new starter and leaver processes, user account administration, and technology rollouts across the organisation.
• Drive operational improvements, champion excellent customer service, and support sustainability initiatives and workplace projects.

Person Specification

• Previous experience in facilities management, office operations, IT support, or a similar role.
• Strong problem-solving skills with the ability to take ownership and see tasks through to a successful conclusion.
• Good working knowledge of Microsoft 365, including Word, Excel, Teams and SharePoint, alongside basic IT administration skills.
• Excellent communication and relationship-building skills, with experience working effectively with suppliers, contractors and colleagues.
• Highly organised, adaptable and customer-focused, with the ability to manage competing priorities in a fast-paced environment.

Benefits:

• 30 days’ holiday plus bank holidays (pro rata)
• Double-matched pension contributions up to 12% employer contribution
• Life insurance at 4x salary
• Wellbeing support and flexible working culture

Due to the urgency of this role, my client might chose to close the advert early.

Role will be closing on 21st September, 2026
First stage: 23-24 September 2026
Second stage: 29 September 2026 (in person interview followed by an assessment)

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Harris Hill are delighted to be partnering with Action for Pulmonary Fibrosis (APF), the UK’s leading patient charity for people affected by pulmonary fibrosis, to recruit a Senior Information and Education Manager.

Salary: £40,000 - £45,000
Location: Hybrid role, with attendance at the charity’s Peterborough office for team meetings, collaboration and other key activities, typically on a quarterly basis, alongside travel to meetings, events and partner sites as required

This is an exciting opportunity for an experienced health information, content or patient education professional to lead APF’s information and education work, ensuring people affected by pulmonary fibrosis can access clear, accurate, trusted and accessible information when they need it most.

Key responsibilities

• Lead APF’s patient information and education work, setting the strategic direction and developing a clear information and education roadmap.
• Lead the development, review and improvement of patient information across digital, print and other accessible formats.
• Undertake a full review of APF’s website patient information, improving content, structure, accessibility and user journeys.
• Identify content gaps and develop new resources based on audience needs, insight and emerging health information trends.
• Ensure information is clear, accurate, evidence-based, clinically reviewed, accessible and written in plain English.
• Strengthen APF’s processes for content creation, review, approval, publication, updating and retirement.
• Lead improvements to APF’s information distribution and resource ordering processes, balancing accessibility, cost and sustainability.
• Provide strategic oversight of APF’s education programme, supporting the Education and Events Co-ordinator to deliver high-quality sessions and events.
• Oversee education-related events, webinars and APF’s presence at relevant external conferences.
• Manage relationships with freelancers, suppliers and external partners, ensuring high-quality and cost-effective delivery.
• Develop effective evaluation and impact measurement, using feedback, analytics and insight to improve information and education activity.
• Act as an internal adviser on patient information quality, health literacy, accessibility and user-centred content.
• Manage the information and education budget and support funding proposals and business cases where required.

We are looking for:

• Experience drafting, editing or overseeing patient information or health content.
• Experience developing or contributing to information, education or content strategy.
• Experience managing content lifecycles and working with clinicians, expert reviewers or evidence-based content.
• Experience using feedback, analytics, insight or evaluation to improve content and user experience.
• Strong project and programme management skills, with the ability to manage competing priorities and deadlines.
• Experience supporting or managing staff, including setting priorities and reviewing progress.
• Experience managing external suppliers, freelancers or agencies.
• An understanding of health information standards, including accessibility, health literacy, plain English and clinical review.
• An understanding of health misinformation and the importance of accurate, evidence-based communication.
• Strong relationship-building skills and the ability to work with clinicians, people with lived experience, colleagues and external partners.
• Good digital confidence and an understanding of how people find and use health information online.

If you are an experienced health information or patient education professional looking for a role with genuine purpose and impact, we would love to hear from you.

For more information, please submit your CV.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you an analytical thinker and problem solver?

Do you have awareness of information security principles and their importance in protecting organisational information and services? 

We’re recruiting for a Business Analyst to join us on an 18-month fixed term contract who will lead, coordinate, and deliver analysis activities across the Information Security and Technology Experience Programme, these include our Identity Governance and Data Centre Migration Projects. 

Key deliverables through this contract include: 

• Providing a complete set of approved business, functional and non-functional requirements, including user stories, acceptance criteria, use cases and traceability documentation for Identity Governance and Data Centre Migration projects. 
• Completing As-Is and To-Be process maps, impact assessments, stakeholder analysis and dependency mapping that identify the people, process, technology and data changes required to support implementation. 
• Providing a comprehensive analysis of business, technical, operational and data dependencies, identifying impacts across systems, users, applications and migration activities. 

Working within both Agile and Waterfall delivery methodologies, you’ll play a key role in supporting the delivery of the programme, the processes, and the change management to leverage new capabilities.

Working arrangements 

Please note this is an 18-month fixed term contract. 

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

About you 

With previous experience of working within a Business Analyst role, you’ll have previous experience of working within large organisations, able to implement change, and working with PRINCE2 and Agile SCRUM methodologies.

To be successful in this role you’ll also have the following experience and attributes: 

• Experience of planning and designing analysis workstreams across project and product initiatives
• Experience of developing business cases for strategic change initiatives 
• Experience of reviewing current business processes and working with stakeholders to define effective improvements 
• Experience of eliciting business requirements using a variety of tools, to support design definition 
• Experience of solution evaluation and performance analysis for continuous improvement 
• Experience of systems and data analysis 

An effective team player, able to support colleagues, suppliers and partners to deliver successful business change, you’ll be a strong problem solver, able to take a methodical and analytical approach.

You’ll also have excellent communication skills, able to articulate ideas clearly and be comfortable engaging with a range of stakeholders and focusing on generating the most value for the BHF. 

Belonging at BHF

By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK. 

To hear from our people, check outBelonging at BHF.

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer. 

Interview process

The interview process may take place in-person orvirtually viaMS Teams. 

How to apply 

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria. 

Our recruitment processes are fair, accessible, andinclusive.BHFuse anonymous CV software as part of the application journey.

We support responsible use of AI to help shape your application. By applying for a role at BHF, you confirm that your application is authentic and reflects your own skills and experience, to ensure everyone is assessed fairly.

Should you need any adjustments to the recruitment process, at either application or interview, pleasecontact a member of the Recruitment team. 

This peer support project is delivered in partnership with South West London and St George’s Mental Health NHS Trust to support Carers of people with mental health conditions.  This project will work to support Carers through one-to-one support, outreach, training and peer support groups.

About The Role: 

Using your lived experience of caring for someone with a mental health condition, and a strengths-based approach, you will support mental health Carers in their caring role.  You will provide person centred one-to-one- support, information, signposting, and advocacy, develop, and facilitate peer support groups and deliver training and outreach sessions at different locations across the borough. 

Key Requirements of the role Include: 

• Lived experience of Caring for someone with a mental health condition 

• Knowledge and understanding of mental health and the associated challenges and support needs. 

• The ability to work within the principles and values of peer support. 

• Confidence supporting people on a one-to-one basis. 

• Experience of / ability to facilitate peer support groups and training. 

• Clear communication and good interpersonal skills 

• Efficient organisation and time management skills 

• Developed IT skills, with experience using databases and communication platforms. 

Please see the job description and person specification for the full list of requirements and specifications.

Our Charity: 

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.In short, we are the Carer's friend and advocate, often helping Carers through difficult times.

Benefits of working for Wandsworth Carers’ Centre: 

• Hybrid on completion of the induction period with a minimum 60% office based. 

• Friendly team and working environment 

• Annual leave starts at 31 days increasing to 36 days plus bank holidays

• Contributory company pension, 

• Ongoing training and development opportunities

• Employee assistance program. 

If you're committed to working in the voluntary sector and want to be part of a diverse team that makes a real difference to people’s lives, this role is for you! 

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce. 

Join Terrence Higgins Trust and help protect the trust that underpins everything we do. As our Information Governance & Fundraising Compliance Manager, you'll lead on data protection, governance and fundraising compliance, helping colleagues turn complex regulations into practical action that safeguards supporters, service users and income.

We're looking for someone who can turn complex regulations into practical solutions, build strong relationships across teams, and influence good decision-making at every level of the organisation. Whether your background is in information governance, data protection or compliance, you'll have the chance to make a visible impact, shape policy and practice, and embed a culture where trust, transparency and compliance enable great fundraising and even greater outcomes. Flexible, part-time (21 hours per week) and based in London, Brighton or Glasgow, this is a role with purpose, variety and influence.

If you're a compliance professional who enjoys solving problems, building relationships and making a tangible impact, we'd love to hear from you.

We are looking for an enthusiastic, compassionate and dedicated Community Outreach Worker to join our experienced team, supporting adults with acquired brain injuries across Leicester, Leicestershire and Rutland.

This is a varied and rewarding role, providing information, advice, guidance and practical support to individuals who may be facing significant health, social and emotional challenges following a brain injury. You will help people to identify appropriate support and work towards greater independence, confidence and wellbeing.

You will work closely with individuals, their families and carers, as well as a wide range of health, social care, public and voluntary sector organisations, helping to ensure people receive the right support at the right time.

No two days will be the same. The role involves working independently in the community and travelling throughout Leicester, Leicestershire and Rutland, so flexibility and the ability to organise and manage your own workload are essential.

We are looking for someone with excellent communication and interpersonal skills, a person-centred approach and the confidence to work with people in sometimes complex or sensitive circumstances.

If you are motivated by helping people rebuild their lives following brain injury and would like to be part of a supportive and committed team, we would love to hear from you.

Interview Process

Initial interviews will be held on Wednesday 30 September and Thursday 1 October 2026.

Shortlisted candidates progressing to the second stage will be invited to attend a second-stage interview on Tuesday 6 October 2026.

Applicants are asked to ensure they are available on the relevant interview dates before applying.Interview Process

Initial interviews will be held on Wednesday 30 September and Thursday 1 October 2026.

Shortlisted candidates progressing to the second stage will be invited to attend a second-stage interview on Tuesday 6 October 2026.

About the role

RAID has 4 main advice areas: Information Navigation, Benefits Advice, Energy Advice and Money Advice. The Cost of Living Crisis has disproportionally impacted Disabled people, who are more likely to face higher living costs, barriers to employment and reduced financial resilience, making it harder to cope with rising household expenses. Many of the people we see are in challenging situations; struggling with debt, experiencing food and fuel poverty, facing homeless and dealing with loneliness and isolation. The work can be emotionally challenging.

The Money Advisor will provide high-quality, accessible and person-centred money advice to Disabled people and people with long-term health conditions, supporting them to understand their financial situation, maximise their income, manage financial pressures and exercise their rights.

The Money Advisor will be required to undertake training to again gain accreditation from the Money and Pensions Service (MaPS), as part of their Quality Framework for Individuals, and will be expected to retain this qualification through continual professional development. Free training will be provided through the Wiser Adviser platform.

The Money Advisor will provide practical advice and support on a range of financial issues, budgeting, debt, household costs and financial inclusion. You will work closely with our Welfare Benefits team and undertake casework yourself as required to resolve issues.  The role will recognise the barriers created by social, economic and environmental factors and work alongside people to identify solutions that increase financial security, choice and independence.

The postholder will work within RAID's rights-based and Social Model of Disability approach, ensuring that Disabled people are listened to, treated with dignity and supported to make informed decisions about their lives.

About You

You are a knowledgeable, approachable and compassionate adviser who is passionate about helping Disabled people improve their financial security and exercise their rights.

You will have experience of providing money, welfare benefits or related advice and be confident supporting people to navigate what can sometimes be complex financial and benefits systems. You will be able to explain information clearly and in an accessible way, helping people understand their options and make informed decisions.

You will take a person-centred and rights-based approach, recognising that Disabled people can experience significant financial barriers, including additional costs associated with disability, inaccessible services, discrimination and barriers to employment and income. You will understand the importance of listening to people and working alongside them rather than making assumptions about what they need.

You will be comfortable supporting people with a range of circumstances and levels of support needs. You will be patient, non-judgemental and able to build trust with people who may have had difficult experiences when accessing services.

You will be organised and able to manage your own caseload, prioritise effectively and maintain accurate records. You will also enjoy working collaboratively with colleagues and external organisations to find practical solutions and achieve positive outcomes for the people we support.

You do not need to be an accredited money advisor to apply but you must successfully complete the required training and be able to demonstrate an interest and aptitude for money advice.