Information jobs

As a Senior Employment Advisor, you will sit within the Employment & Careers team, supporting the direct delivery of our employment service by recruiting beneficiaries through outreach and supporting them to secure or progress in employment.

Reporting to Head of Employment & Careers you will be required to manage and support a varied and challenging caseload into employment by providing high quality information and guidance. You will be expected to conduct in-depth and comprehensive initial assessments in order to produce SMART and tailored action plans.

Your role will also require meaningful weekly contact with beneficiaries, conducting regular reviews of agreed actions and setting revised actions where applicable. It is imperative that you are able to demonstrate and encourage a positive mindset among beneficiaries by adopting a strengths based approach to their journey into employment.

As a Senior Employment Advisor, you will be expected to conduct employer engagement activity for the service, as well as support the delivery of job fairs and sector specific workshops. The role will also require you to ensure the service is at capacity levels by establishing and maintaining a network of referral partners and attending outreach events.

You will have at least 3 years of experience working in a similar post supporting disadvantaged groups back to work and/or training and education. You will have experience of working in an evidence-based practice and working to set targets. You will be equipped with influencing and persuasion skills.

You will also be responsible for conducting caseload reviews weekly/monthly and maintaining up to date beneficiary records on our internal systems.

Executive Assistant

Barnwood is not your typical funder. We drive change so that disabled people and people with mental health conditions have choice of opportunities, access their rights, and are included where they live. We bring people together for a different conversation and explore big ideas. Through learning and collaboration, we influence the change that’s needed. By partnering with local organisations and looking for better ways to fund, Barnwood makes a difference in Gloucestershire.

As part of this work, our People and Operations Team engages a wide range of people in the Trust’s vision for Gloucestershire, and our Executive Assistant is integral to this.

We are looking for an Executive Assistant to deliver high level professional administrative support to the Chief Executive Officer and Chief Operating Officer. The Executive Assistant will take responsibility and ownership of office organisation and project delivery, and to provide Trust-wide support for human resources processes and governance processes for the Board of Trustees.

We want to diversify our team to better reflect the work and communities we support – this means we would particularly welcome applications from people who:

· are from Black, Asian and minoritised backgrounds.

· have lived experience of disability and/or mental health challenges. 

Contract terms:

• This role is permanent, and we welcome applications from people looking for full time hours (37.5hrs per week).
• We offer a flexible start between 8am and 9.30am Monday to Friday. 
• Salary £39,018 p/a FTE 
• 36 days holiday inc. bank holidays 
• This position is based in our office in central Cheltenham with occasional opportunities for home working.

Summary of key duties:

Executive Assistance:

• Organise meetings and manage diaries for the CEO and COO.
• Prepare agenda, take minutes and keep records.
• Handle communications on behalf of CEO and COO.
• Manage projects and general administrative tasks.

Governance Assistance:

• Organise Board and Committee meetings.
• Co-ordinate and support the preparation of meeting papers and distribute them in a timely manner.
• Take accurate minutes and maintain governance records.
• Support the Trustee recruitment and induction processes.
• Keep governance information on the website and Trustee portal up to date.

Human Resources Administration:

• Support HR processes and recruitment.
• Oversee and manage the IRIS HR system, ensuring all employees know how to use the system and keep their information up to date.
• Provide regular HR reports to managers.

Use of Overton House

• Manage room bookings and visitors arrangements, ensuring policy and practice is consistent with the Trust’s values.
• Ensure external users have the right information and support.
• Work with the Marketing and Comms team to promote available spaces.

Line management responsibilities

• Provide line management to the Operations Administrator, enacting the Trust’s management processes to ensure that all direct reports are motivated, supported and enabled to give of their best.
• Conduct regular reviews and support personal development for direct reports, providing open and honest feedback on performance, setting personal development goals and plans.
• Ensure that all direct reports work within clear and effective safeguarding practices and in accordance with all other Trust policies and procedures.
• Ensure that wellbeing, sickness and absence are managed effectively.
• Contribute to Trust-wide people management policies, procedures and team culture as a member of the People Manager Team.

Essential Knowledge and Experience:

• Proven experience of working as a Personal Assistant/Executive Assistant at a senior level
• Experience of accurate minute-taking and record-keeping for both formal and informal meetings
• Team leadership, experience managing or supporting colleagues

Desirable Knowledge and Experience:

• Knowledge of human resources policies and procedures
• Knowledge of governance processes

Summary of skills

• Exceptional organisational skills and ability to manage multiple tasks and priorities exercising excellent time management skills (E)
• Exceptional written and verbal communications skills, with attention to detail, that engage a wide range of audiences and which champion accessible communication (E)
• Discretion and confidentiality, demonstrating ability to handle sensitive information with integrity (E)
• Problem solving and initiative, being proactive and resourceful in managing challenges (E)
• Relationship building, able to work effectively with a wide range of people (E)
• Strong IT skills (demonstrable proficiency in using MS Outlook, Word, Excel, PowerPoint, Teams, Zoom and HR systems like IRIS) (E)

See application pack for full details

Benefits:

• 36 days annual leave including bank holidays. (FTE)
• Life Assurance (3 x Salary)
• Work within an organisation that is committed to improving equality and diversity.
• Competitive salaries and fantastic pension contribution rates.
• Excellent personal development plan and extensive training which includes a commitment to training employees to be confident when working with people with a wide variety of impairments, disabilities, and mental health challenges.
• Friendly and collaborative working culture; everyone’s voice is heard.
• We have a range of supportive wellbeing policies and almost a third of our employees, are qualified mental health first aiders with Mental Health England.
• Our offices in central Cheltenham are wheelchair accessible, have free accessible parking on site and great facilities.
• Assistance dogs are welcome.

Guidance On Applications:

Click on Apply Now to be taken to the Barnwood Trust website where you need to apply for this role via our online application form.

You will also find a detailed application pack which gives a full and detailed job description and person specification as well as guidance on how to make an online application and what you should include within it.

Should you have any questions or require any of the information in a different format please email the recruitment team directly at recruitment@barnwoodtrust. org. 

We want our application process to be right for you as an individual, so if there’s anything you think we can do to make this process more straightforward for you please email recruitment@barnwoodtrust. org directly to discuss what support we might be able to provide. Our career page on our website has some examples of things we may be able to put in place for people who request extra support.

Deadline for applications: 12:00 noon on Friday 10th October

First interviews: Monday 20th October 2025

Second stage interviews: Monday 27th October 2025

We would like the successful candidate to start as soon as possible.

Job Purpose:

To lead and manage hosting schemes across Derby, Nottingham, and Derbyshire, including the Homes for Ukraine Scheme. The role involves ensuring effective delivery, compliance, and coordination of hosting services, while providing strategic oversight, operational leadership, and support both Hosts and Guests.

Key Responsibilities:

Direct Support for Refugees and Hosts

• Facilitate initial reception, orientation, and support for guests.
• Provide advice on benefits, housing, health, education, and employment.
• Accompany individuals and families to appointments as needed.
• Support guests in tenancy, registering for utilities and accessing relevant services.
• Facilitate introductory meetings and regular placement reviews between hosts and guests.
• Monitor progress of placements, troubleshoot issues, and provide ongoing support to Hosts and Guests

Promoting Integration and Independence

• Encourage engagement in community activities and Upbeat Communities’ programs where appropriate.
• Foster empowerment through relationships based on mutual respect and trust.
• Liaise with local authorities, referral agencies and stakeholders for smooth registration and referrals.
• Collaborate with social housing providers and other partners to ensure access to services.

Community Engagement and Public Awareness

• Work with local voluntary and community organisations to foster a welcoming environment.
• Promote and publicise all hosting schemes, including working with the comms team to develop digital resources
• Deliver awareness and training sessions about Hosting to stakeholders.
• Support with recruitment, training and onboarding of new hosts across all schemes.

​Monitoring, Evaluation, and Development

• Maintain accurate and GDPR-compliant records, including referral databases.
• Contribute to monitoring and evaluation processes to ensure efficiency and impact.
• Provide accurate project delivery data to inform reviews.
• Produce written reports detailing delivery targets, challenges, and opportunities.
• Facilitate reviews of project delivery and implement changes based on data and stakeholder feedback.
• Support partnership meetings and contribute information for funding bids when required.

Line Management and Recruitment

• Line manage relevant project staff (and volunteers) and initiate annual reviews to identify targets and learning opportunities.
• Support recruitment processes, including job descriptions, shortlisting, and interview panels.
• Create induction plans for new staff and organise relevant training.

Strategic Contribution

• Analyse project delivery data to identify trends and capacity issues.
• Contribute to Upbeat Communities’ strategic objectives and future development.
• Support funding bids and tenders for future project work.
• Represent Upbeat Communities at partnership meetings, events, and media interviews.

Finance

• Manage staff expenses and oversee project budget expenditure in collaboration with the Head of Delivery.
• Contribute to project budget setting and ensure financial efficiency.

Person Specification:

Essential Criteria: 
Core Values:

• Consistently demonstrates self-awareness, empathy, and social skills to build positive interactions.
• Acts with compassion, fostering a supportive environment and contributing meaningfully to others' well-being.
• Actively seeks opportunities for development, applying new knowledge with humility and creativity.
• Encourages autonomy and confidence, enabling individuals to reach their full potential.

Skills & Abilities:

• Excels in workload management, maintains calm under pressure, and mentors others in effective task prioritisation.
• Excels in problem-solving, making confident decisions and inspiring proactive approaches in others.
• Competently uses IT, including email, Microsoft Office (Word, Excel) and Airtable for routine tasks.
• Exhibits deep understanding of refugee and asylum seeker experiences, driving initiatives that promote their inclusion and empowerment.
• Thrives in dynamic settings, leads through change, and mentors others in adaptability and task management.
• Recognises the need for innovation and understands basic tools for driving change.
• Strong verbal and written communication skills, with the ability to connect across cultural and language barriers.
• Excels in interpersonal skills, fostering deep connections, and mentoring others in communication and collaboration.
• Upholds ethical standards, demonstrates honesty, and ensures confidentiality in all actions.
• Champions cultural inclusion, driving initiatives that promote diversity and fostering a culture of respect.

Leadership Abilities

• Understands the basic concepts of inspiring and guiding teams.
• Understands negotiation principles but requires guidance to engage effectively.
• Recognises the value of professional development and engages in basic learning activities.
• Displays enthusiasm and focus in achieving goals but needs direction
• Builds strong partnerships, represents the organisation confidently, and maintains productive relationships.
• Has basic knowledge of financial principles and can assist in budgeting or reporting tasks.
• Understands strategic principles and contributes to discussions with guidance.
• Identifies basic risks and supports mitigation efforts with guidance.
• Understands team management principles and supports basic supervision tasks.
• Recognises the value of professional relationships and participates in networking opportunities with guidance.
• The right to work in the UK.
• Full UK Driving licence and access to your own transport.

Desirable Criteria: 

• Previous experience working with refugees and asylum seekers. 
• Experience of working in partnership with Social Housing providers
• Experience of working with families and children.
• Experience in delivering workshops or community events. 
• Fluency in a language relevant to the communities we work with. 

Are you passionate about helping young people build brighter futures?

Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.

Who We Are

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

About the Role

This is a role where you’ll really see the difference you make.

As Educational Partnerships Manager, you’ll work across Leicestershire, Northamptonshire and South Lincolnshire, building partnerships with schools, colleges, youth organisations and community groups—particularly in areas where opportunities are hardest to come by.

You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.

You’ll be a key driver of our Inspiring Futures programme—helping young people break down barriers and imagine bigger futures.

It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.

You’ll love this job if you are…

• A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders
• Passionate about education, social mobility, and giving every young person a chance to shine
• A natural communicator—whether leading a session in a classroom or inspiring a room of volunteers
• Organised and able to juggle multiple projects (with a great sense of humour!)
• Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit regional team
• Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering

Key Responsibilities

• Build and grow relationships with schools, colleges, youth clubs and local communities
• Focus on expanding our reach in areas of multiple deprivation and underrepresentation
• Deliver and support the rollout of YE programmes in schools and other settings
• Recruit, train and support volunteers—making sure they feel valued and inspired
• Work with your regional team to meet shared goals and celebrate local impact
• Help secure local funding by supporting fundraising efforts and managing project deliverables
• Support the planning of events, trade fairs and celebrations for young people
• Keep accurate records, track impact, and make sure safeguarding is front and centre

A few practical things:

• This is a hands-on role—you’ll sometimes be lifting resources, setting up venues and travelling regularly (a car and full driving licence are essential)
• You’ll need to be happy occasionally working evenings or weekends during peak delivery times
• Expect to be on your feet during some events or sessions—it’s all part of the fun!

Safeguarding Young People

We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training.

How to Apply

If you’re ready to help shape the futures of young people across Leicestershire, Northamptonshire and South Lincolnshire, we want to hear from you!

Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 18 October 2025. Please note that applications without a cover letter will not be considered.

Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!

The Role:
To provide an excellent customer service role on reception and via a central telephony provision across all supported housing sites. Delivering high-quality office admin
support that contribute to resident wellbeing and business efficiency, whilst ensuring compliance with health and safety standards.

Key Responsibilities:
Administrative Duties:
• Provide face-to-face reception services and first-contact support to residents, visitors and contractors.
• Manage office supplies, equipment, and administrative systems.
• Maintain accurate records and logs, as directed by your line manager.
• Support the processing of housing-related documentation and the onsite-delivery of these to tenants.
• Process incoming mail in line The Foundation’s policy and data protection principles.
• Prepare purchase orders (PO) and send to suppliers.
• Organise supplier invoice approvals/authorisations as directed by your line manager.

Experience:
•Experience in reception cover, facilities and administrative support, ideally within a housing charity, care, or community services (Essential).
• Ability to work independently and as part of a team.

Skills and Knowledge:
•Working knowledge of health and safety standards (Essential).
• Strong organisational and communication skills.
• High level of IT literacy, and proficiency in Microsoft Office 365, housing and property management systems. (Essential).
• Exceptional organisational skills with high attention to detail with documentation. (Essential).
• Ability to manage multiple priorities and work under pressure. (Essential).

Education and Qualifications:
• GCSEs (or equivalent) in English and Maths.
• Health & Safety awareness training (Essential).
• Facilities or property management certification (e.g., IOSH, BIFM) (Desirable).
• First Aid qualification (Essential)

Staff benefits are:

Healthcare Cash Back Plan – provided by Bupa, this scheme financially reimburses the staff for treatment costs (up to an annual limit) for everyday healthcare needs including dental and chiropractic treatments, physiotherapy and health screenings.

Ride to Work Scheme – providing loans for bicycles and cycling equipment through our retail partner as a tax and National Insurance free benefit through salary exchange.

Season Ticket Loans – staff can access an interest-free loan if they travel to and from work by public transport, paid back over 10 monthly instalments.

Pension – the Social Housing Pension Scheme (SHPS) is available to all employees via salary exchange. Whilst you can opt out of the pension scheme.

The Head of Data & Technology will play a central role in delivering our mission to transform outcomes for everyone affected by ovarian cancer. This is a newly created leadership role, and an exciting opportunity to own and lead the entire technology & data programme for the organisation.

As Head of Data & Technology, you will ensure that we’re maximizing the functionality of our fundraising database (Raiser’s Edge), make proposals to SLT spanning topics from cyber security and technology strategy to compliance and internal capability and skills, and deliver tangible improvements to how the organisation works. This is a varied and crucial role and the postholder will have a real opportunity to make their mark and leave a lasting legacy. 

You will be supported by a forward-thinking SLT, a range of great suppliers (including an outsourced IT provider and data protection advisors) and the wider Corporate Services team.

The job description for this role is broad and we are not expecting applicants to have deep technical experience in every area of the role – but we would love tohear from anyone who can meet the following key requirements:

• Experience of working with, and maximising the effectiveness of, fundraising databases. 

• A collaborative colleague who enjoys working with others to understand across an organisation and solve problems using technology.

• A strategic thinker who is able to shape strategy, as well as diving into the detail when required. 

• A great project manager.

• A problem solver who is able to resourcefully manage a broad portfolio of work. 

• A passion for using technology and data to amplify impact. 

This is a permanent, full time role. We currently offer a hybrid-working model. This means you may usually work from your home or remote location, but are expected to attend meetings and pay for your own travel to the office in London.

If you’d like any more information on the role, please contact us.

Please visit our website for details on how to apply.

Please submit your application by 11.59pm 5 October 2025.

Interview process:  

• First round – Thursday 9th October, focusing on skills & experience, may include a brief assessment tbc, in person in central London

• Second round – Monday 13th October, focusing on values & behaviors, held online via Teams. Second round candidates will also be invited to informally meet individuals in key roles via a 20-30 minute informal Teams call on the same day. 

For both rounds, some questions will be shared in advance. 

Join Our Dedicated Team at Carers' Resource.

Carers' Resource is excited to announce a new opportunity to make a real difference in the lives of carers. We are currently seeking:

Carer Health and Wellbeing Co-ordinator

30-37 hours per week covering Harrogate & Selby & District

1 year fixed term contract

Working out of our Harrogate office, option for hybrid working

£24,437 - £26,802 (FTE)

Carers' Resource is a well-established Yorkshire charity that provides tailored information and support to carers, individuals in need of care, and the professionals who support them. We empower individuals to maintain their independence and make choices that improve their lives.

Role Overview:

You will play a pivotal role in promoting the health and wellbeing of carers in the Harrogate & Selby Districts, promoting key health messages to carers through a variety of mediums including one to one, group settings and social media.  You will facilitate sessions focussed on supporting carers to access resources to maintain their own health and wellbeing and enable them to sustain their caring role, as well as providing some personalised support to individual carers conducting wellbeing reviews to identify required actions. You will liaise and collaborate with key health and social care professionals and other organisations to deliver the service, and advocate on behalf of unpaid carers. Your work aligns with local safeguarding procedures, promoting wellbeing and positive change for carers and national health messaging.

Requirements:

• A genuine passion for working with unpaid carers and an understanding of the challenges they face in looking after their own health and wellbeing.
• Previous experience providing individual and group support to adults.
• Ability to communicate key health messages through different mediums
• Strong organisational and interpersonal skills, with the ability to connect with carers on a personal level and collaborate as a team member.
• Flexibility to adapt to the varying needs and demands of the role.
• A commitment to safeguarding and promoting the welfare and rights of carers.
• Competent user of IT, email, Microsoft Office.
• Able to travel around Harrogate and Selby district.

What we offer you:

• Hybrid working - office/ community /home
• Expenses and mileage paid at 45p p/m
• Carer passport if you are a carer yourself
• Eligibility for a Blue Light Card and Carers Trust CarerSmart benefits
• Work phone and laptop
• Access to online wellbeing support
• Pension scheme with flexible employee contribution
• Access to staff savings scheme (via third party)
• Occupational sick pay
• Tea and coffee provided in offices

For an informal discussion about this role, please reach out to: Rachel Waddington.

This is an opportunity to join a dedicated team that is committed to making a meaningful impact on the lives of carers. If you are passionate about supporting others and making a difference, we encourage you to apply.

Carers' Resource values diversity and is an equal opportunity employer. We encourage applications from all backgrounds.

Closing date for applications 2nd October 2025

We are planning to interview on Friday 10th October

Job Title: Trainee Careers Adviser

Location: Slough, Covering Maidenhead

Salary: £26,007 per annum

Hours: Full-time (37 hours per week)

Contract: Permanent

Reports to: Area Manager – National Careers Service

Your starting salary will be £26,007, increasing to £26,527 after 6 months, (providing you have completed your L3 training and subject to successfully passing your probation. At 12 months (subject to satisfactory performance and progression in your qualification) your salary will increase to £27,058 - providing you have signed your training agreement and commenced your L4 training. Any further increases will be in line with our annual Personal Development Review (PDR) process.

About CXK

CXK empowers people to succeed in employment, education, and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values

· Ethical – We work with professionalism, honesty, and integrity

· Passionate – We reach out enthusiastically to all who need out support

· Innovative – We inspire, enhance, and improve

· Collaborative – We engage, support, and share with others

The National Careers Service

The National Careers Service provides free, professional careers information, advice, and guidance to help you make decisions about learning, training, and work at any stage of your career. The service is available to anyone living in England and aged 13 or over.

Through the National Careers Service, anyone can access professional careers advice and support for free via webchat, on the telephone, and face-to-face with a qualified careers adviser in your local area.

Skilled careers advisers can provide support on any aspect of your career journey.

The Team 

As part of the National Careers Service team in the Southeast, you will be part of a small cohort of highly experienced and qualified Careers Advisers provide Careers Information, Advice, and Guidance (CIAG) by various methods including, Face to Face, Telephone and Virtual (MS Teams) appointments. The success of team is their excellent communication and ability to support each other on a daily basis. 

The Role  

As a Trainee Careers Adviser, you will be responsible for the daily delivery of Careers Information, Advice, and Guidance to adults on a range of opportunities, including learning, career paths and employment.

You will have some experience in working with people within the community from a variety of backgrounds using various methodologies to empower customers as they seek to overcome barriers to progression and make informed career decisions about their futures.

The ideal candidate will demonstrate their abilities to achieve their goals on an outcome-based contract supporting others to achieve their goals. You will be organised, flexible in your abilities to support the needs of the charity.

From time to time, you will be required to attend CXK Head Office (Ashford, Kent) for meetings, events and other organisational activities.

Skills and Knowledge

At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.

Minimum Criteria

· Maths and English GCSE Grade C or above (or equivalent)

· Experience or knowledge of education, employment, or training provisions

· Previous work experience or voluntary experience of delivery of information to groups of people in a formal or informal setting

Essential Criteria

· Deliver careers advice to customers from a range of locations, including Job Centre Plus, Libraries, Further Education Colleges, and community venues

· Confident users of IT, highly organised with excellent time management skills

· Full UK driving licence and use of own vehicle for travel across county to support the charity’s needs as directed by the Area Manager

· To create realistic action plans with customers, helping them to gain education, employment, or training with clear and unbiased information, advice and guidance that is based on the needs of customers

· Accurately record all required outcomes and notes using an online database/CRM in line with data protection and contract requirements 

· Experience of successfully working towards formal or informal targets

· Experience of working with people from a diverse range of backgrounds

· Appropriate homeworking space to work effectively and uninterrupted

· A commitment to undertake all necessary training for the role including a professional qualification in Careers IAG at Level 4 within the first 12 months of the role

Employee Experience

As a National Careers Service Careers Adviser, you will be providing impartial Careers Information, Advice, and Guidance (CIAG) opportunities to a high-quality, professional standard of service for all adults and young people (over 13 years) living in England, including, learning, employment and career progression options. Careers Advisers are required to be flexible, operate within the scope of the contract and attend venues in the delivery of the service as agreed with your area manager.

Benefits of working with us

Our employee benefits include:

· 30-33 days holiday, plus bank holidays

· Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)

· Benenden private healthcare cover

· Flexible working

· Enhanced maternity and paternity leave

· Training and development programmes and opportunities

· Mental and physical healthcare initiatives and more

Recruitment Timeline

Vacancy closing date: Monday 29th September 2025

Application review date: Tuesday 30th September

Interviewing date: Monday 13th October 2025

Format

This recruitment round will consist of a competency-based interview and a pre-interview exercise.

Useful Information

If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team at recruitment at cxk dot org.

Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Caring Community Connector your responsibilities would include: -

1. Build relationships with local organisations, networks and professionals to raise awareness of unpaid carers.

1. Deliver training and awareness sessions to improve carer identification and confidence among community facing staff.

1. Support local partners to understand and use referral pathways to Carers First and other support.

1. Develop and test innovative approaches for embedding carer awareness in community and frontline services.

About you

To be successful in this role you will need -

• Community Engagement and Partnership Working

  • Proven experience of working in outreach, engagement, or partnership development roles, ideally within the voluntary, community, health or social care sectors.
  • Ability to develop and maintain strong, collaborative relationships with a wide range of stakeholders and community organisations.
  • Experience of delivering presentations, training or awareness sessions to professional and public audiences.
  • Confident in representing organisational values in external forums, with the ability to influence and advocate effectively.

  Communication and Project Delivery

  • Strong written and verbal communication skills, including the ability to present information clearly and engage others in learning or behavioural change.
  • Excellent organisational and project coordination skills, with the ability to manage competing priorities and deliver to agreed plans.
  • Experience of using databases or digital tools to record activity, monitor outputs, and contribute to reporting.
  • Comfortable working independently and taking initiative, while also contributing to team learning and shared outcomes.

  Knowledge and Values

  • Understanding of the needs and experiences of unpaid carers and/or people facing disadvantage in community or health settings.
  • Knowledge of safeguarding, data protection, and the importance of promoting equity, diversity, and inclusion in community-facing work.
  • A creative and curious mindset, committed to innovation, continuous learning, and making a positive difference.

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. 

Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, please download our Candidate Pack and click on the ‘Apply Now’ button to begin your application.

Applications can only be assessed if they clearly state how you meet each of the requirements in the Personal Specification.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Interview Process:

• All successfully shortlisted candidates will be invited to a Microsoft teams interview. 
• Closing date for applications: 03 October 2025- we reserve the right to close the vacancy early if we receive sufficient applications for the role.   
• Interview date: week commencing: to be confirmed 

Role purpose

RISE strives for a world where people , including children and young people, can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people , including children and young people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people , including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community.
 

With the main objectives of reducing re-offending and helping to protect the public, the RISE practitioner will deliver a range of interventions (individual and group), that RISE may design, commission or be commissioned to deliver in the future, both in the community and in custody.

The main purpose of this role is to support and assist Facilitators, Advanced Practitioner,  Responsible Officers and Service managers  in the administration of the Domestic Abuse contracts delivery by co-ordinating project resources such as people and equipment. The post holder will also be responsible for maintaining information systems linked to specific DA contracts.
 

Key duties and accountabilities

• To undertake a range of administrative duties, including log on cases, tracking and issuing documents to clients.
• Be adept in managing a new client based system.
• Working closely with practitioners to facilitate and schedule service users onto courses or appointments or chasing information.
• Drafting documentation where appropriate under direction from the Service Manager.
• Communicate with referrers, specifically social workers, mental health provoiders.
• Maintaining excellent filing and records of case files to ensure effective recording on attendance and completion of courses.
• Ensure the team has excellent administrative support across all projects.
• Help manage communications both within the project team and between the project teams and project delivery partners.
• To ensure that all contractual information is recorded, updated and accessible.
• Work with  Team leader and Service Manager and practitioners to support the scheduling of and take the initiative/decisions of assigning service users to relevant groups/1-2-1 sessions based on outcome of assessment.
• Keep any relevant records for audit compliance.
• Collate information and complete the monthly/quarterly KPI data reports required by commissioning partner as stated within each individual contract.
•  Provide excellent customer service and be the first point of contact for telephone communication for our commissioning partners, service users and families and transfer enquiry to appropriate staff member if unable to resolve query themselves.
• Be solution focused and able to troubleshoot.
• Collate and analyse statistical information.
• Prepare and present management information as requested by Service Manager.
• Prepare reports and provide performance information to inform decision making.
• Provide general administrative support relating to the running of the department (purchasing, maintaining rota, basic resource management).

General tasks:

• Develop excellent relationships with customers and respond positively to their needs.
• Be a strong advocate for RISE interventions, representing RISE and its interventions at key stakeholder events.

 Confidentiality and Information Security

• Adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE’s Privacy, IT and Data protection policies, and that of our partners where relevant.
• Comply with security measures in accordance with RISE policies and our partner’s E-mail and Internet use.

Safeguarding Children and Vulnerable Adults

• RISE has a legal Duty of Care to all persons with whom we work- please see our Duty of Care Statement .
• RISE is committed to keeping children, young people  and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children , young people and vulnerable adults s/he is responsible for or comes into contact with. Post holders not in direct offender contact have a general responsibility for safeguarding children, young people  and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

Other duties

• Undertake other duties as may be required which are commensurate with the grade and nature of the post.
• Willing to understand and oversee other projects.

Essential Experience, Knowledge & Skills

• Excellent prioritisation skills.
• Good written and verbal skills
• Excellent attention to detail.
• Ability to manage conflicting demands and meet deadlines.
• Ability to work on own initiative.
• Ability to stay calm under pressure.
• A methodical and thorough approach to work.
• Approachable, proficient and a good team player.
• Strong organizational, grammar and communication skills.
• Ability to compile data and reports.
• Ability to collate information and present in relevant format.
• Strong IT skills and experience of working with Word, Excel and Microsoft project skills.
• A proactive approach to problem solving.
• Data analysis skills.
•  A strong administrative skill set.
•  Accurate data management and input at high volume, paperwork checks and claim checks.
• Competent liaising with a range of external stakeholders including senior management.
•  A background in administration and proven experience of providing proactive administrative support.
• The ability to work with minimum supervision as part of a small internal team.  
• Enthusiasm to contribute to creating a team that is viewed as an exemplar of high quality across the RISE and beyond, making the department an enviable environment to work in.

Essential Qualifications

• Good general level of education including Math's and English to GCSE Level.
   

To apply, please submit your cv and a cover letter outlining the experience and skills you bring to this role and explaining why you are interested in this position.

What is the opportunity

Balance is seeking a persuasive and positive role model to work with its leadership team and trustees to shape our quality and commercial development. The Quality and Development Manager will occupy a key role in supporting our growth, sustaining our quality standards and growing commercial and income generating activity.

This post is also regarded as development opportunity for a candidate looking to be part of the charity's long term succession strategy for middle and senior managers.

About your values and strengths

You are someone who strenths and values will align with the following attributes:

• You can think on your feet and are consistantly able to bring ideas to the table
• You understand the tension between quality and cost and how to resolve them
• You are able to build alliances and relationships that have sustainable benefits to the charity and its work
• You can exhibit confidence in your colleagues and mobilise their skills and knowledge to drive our quality standards
• You see problems as opportunities and a gateway to new ways of delivering our services and business development

What you can expect from us

• A charity that works hard to put its people, those who it supports and those who provide its services at the heart of what we do.
• A charity that takes its mission and values seriously in developing its services, operational approach and commercial relationships
• That supports and encourages its staff to participate as partners in our development as a business, our outcomes and the delivery of our values.

You can also expect

• A commitment to training and professional development to support internal progression in and beyond the charity.
• Inclusion in and a 3% employers contribution to the charity's pension scheme.
• Generous annual leave allowance of 25 days a year plus bank holidays and an additional day off for your birthday.
• Access to a range of discount schemes including Blue Light Card
• Access to the charity's employee assistance programme.
• Access to travel card loan, and bike to work scheme.

Ageing Well Support Coordinator (Maternity Cover)
Working within Impact Initiatives’ Ageing Well service

Job reference: AWSC/Aug25

Part-time: 18 hours per week

Starting salary: Band 3, Scale Point 13 - £26,994 FTE, pro rata

Temporary contract – maternity cover

Incentives: Generous holiday allowance and stakeholder pension

Are you passionate about supporting older people to live healthy, connected, and fulfilling lives?

We’re looking for an organised, people-focused Support Coordinator to join our Ageing Well Information, Help and Advice Team (IHAT) in Brighton & Hove.

In this varied role, you’ll respond to enquiries from older people, carers, and professionals, provide clear and accurate information, and promote activities, services, and health initiatives that help people age well. You’ll also build partnerships with community organisations, coordinate promotional activities and events, and help deliver the annual Ageing Well Festival.

You’ll be working in a supportive and collaborative team, contributing to service improvements and ensuring our information is always up-to-date, relevant, and accessible.

We actively welcome applicants from all backgrounds and identities, particularly people from minoritised communities and those with lived experience relevant to this role.

We’re keen to hear from people with:

• Strong communication skills and a friendly, professional manner
• Experience of managing a varied workload and working as part of a team
• An understanding of ageing and the issues it can bring
• Experience of promoting services or organising events
• The ability to maintain accurate administrative and monitoring systems

An understanding of dementia or knowledge of services and activities for older people in Brighton & Hove is welcome but not essential.

We’re a flexible, supportive employer. We’re happy to discuss any access needs, working pattern requests, or adjustments that would help you thrive in this role.

Why join us?

Impact Initiatives is a Brighton-based charity with a strong reputation for supporting people of all ages across Sussex. Our Ageing Well service offers activities, information, and advice that help older people stay active, connected, and healthy.

You’ll be joining a values-led team with regular supervision, supportive management, and opportunities for development.

This post is exempt from the Rehabilitation of Offenders Act (1974) and the successful applicant will be subject to an Enhanced Disclosure & Barring Service (DBS) check.

Closing date: 5.00pm, Thursday 2nd October 2025
Interviews: To be confirmed

For further details and to apply please visit our jobs page on our website

We're looking for a Technology Support Administrator to join our Technology Team. In this role, you'll provide vital administrative support for our technology service desk, working closely with the Technology Support team to ensure a high level of service. You'll handle everything from issuing equipment to new starters and providing basic IT support to ensuring our meeting rooms are running smoothly. If you're a detail-oriented problem-solver with a passion for customer service, we'd love to hear from you.

About the role

As our IT Administrator you’ll be part of our Technology Team and will provide administrative support for our technology service desk team. 

You’ll work with the Technology Services Manager and provide a key role in the Technology Service Team ensuring a high level of service at all times.

What you’ll do

• Issue IT equipment for new starters and managing returned equipment for leavers

• Telephone, face to face and remote support - responding to requests for support and raising tickets on the service desk 

• Basic IT support using the knowledge base to guide users to resolve their own issues

• Ensure that support issues are kept up to date and have sufficient detail

• Provide support for our video conferencing equipment and meeting rooms

What you’ll bring

• Previous experience of working in an  administration role, preferably as part of an IT team 

• A commitment to delivering outstanding customer service skills and demonstrable experience of dealing with support queries 

• Excellent organisational skills and the ability to prioritise your own work

• Experience in being part of a team implementing new solutions and improvements 

If this opportunity sounds like you, we’d love to hear from you! 

To apply, please submit a CV and a supporting statement that demonstrates how you meet the essential criteria (marked with an 'A') in the 'what you'll bring' section of the job description.

The in person/office attendance expectation for this role will be a minimum of 4 days in the office per week. You will need to be in the office 5 days a week for the first three months.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Senior Enquiry Service Officer

Salary: £21,131 pro rata; (FTE £35,218)

Letchworth Garden City/ home working (hybrid)

Part time (21 hours a week)

15 months fixed term (Maternity cover)

Flexible working considered

Are you a warm and professional person keen to support people dealing with complex health issues? Do you have some experience with MS or other long-term conditions? We have the perfect role for you!

Join our friendly team
We are looking for someone with strong customer service skills, who will be responsible, professional and kind. Ideally you will have some experience in helpline delivery or customer service but for the right person, flexibility and a willingness to learn are just as important. We encourage you to apply, even if you feel you may not meet all the criteria listed.

Our charity
The MS Trust is a UK charity which is here to help everyone make sense of MS. We are here for everyone affected by MS, from the moment of diagnosis and throughout their journey. We're here today, tomorrow and every day after that.

The role
You will be providing information and signposting to people who contact the MS Trust Helpline by phone, email and social media. You will need to maintain an up-to-date knowledge of MS and will receive training and resources to help you. You’ll need to complete enquiry records to a high level of accuracy and treat personal and sensitive data securely, in line with our GDPR and Data Protection policies.

What we can offer

· 25 days annual leave per year plus bank holidays, which increases with length of service to 30 days.

· Company pension with enhanced employer contribution. Salary Sacrifice scheme available.

· Death in Service benefit.

· Enhanced maternity, paternity and adoption pay.

· Sick pay.

· Hybrid working.

· Employee Assistance Programme

· Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge.

· Learning and development policy to develop all staff.

· Cycle to work scheme, Volunteering Day and Season ticket loans.

To find out more and apply

Please visit our website to download a job pack and application form (CVs will not be considered).

As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.

Closing date: Midnight, 3rd October.

First Interviews: 8th October