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Action for Refugees in Lewisham, London (On-site)
£30,245 - £31,778 per year (pro-rata)
Posted 1 week ago Apply Now
Closing in 4 days
Refuge, Greater London (On-site)
£14,428.56 per year
Posted 2 days ago
Closing in 7 days
CARIS Families, Finsbury Park (On-site)
£29,120 FTE (£19,968 actual)
Posted 3 weeks ago
The British Museum, City of London (Hybrid)
Up to £29642 per annum + Hybrid, Pension, 25 days annual leave
Posted 2 days ago
Closing in 6 days
Royal British Legion, City of London (On-site)
£33,622 to £34,432 per annum, pro rata, inclusive of London Supplement
Posted 1 week ago
Closing in 6 days
Renaisi-TSIP, London (Hybrid)
£33,000 - £37,500 per year
Posted 2 weeks ago
The Social Mobility Foundation, London (Hybrid)
£38,100 - £41,100 per year
Posted 1 week ago
Charityworks, London (On-site)
£24,570 - £27,000 per year
Posted 1 week ago
Page 15 of 34
City of London, London (On-site) 18.02 miles
£28,373 per year
Full-time
Permanent
Job description

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Complex Needs Service in Croydon.

Sounds great, what will I be doing?

Your primary focus will be on housing and benefit-related support for vulnerable adults aged 16 and over who are referred to the service.

You will support staff in managing their caseloads, conducting regular supervisions, and ensuring effective service delivery.

This role offers an exciting and varied working week. You will need to manage your own time and workload effectively. You will play an invaluable role in helping individuals make positive changes using the recovery model. We welcome applications from candidates with lived experience.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have experience supporting people with mental health needs and complex challenges in floating, outreach, or accommodation-based services. They should demonstrate a strong understanding of recovery principles and be confident in delivering person-centred support, including key working, support planning, and risk assessments to promote independence.

A good knowledge of issues facing the client group—including mental illness, substance misuse, and housing-related risks—is essential, along with the ability to liaise effectively with external professionals to develop support packages.

The role requires knowledge of housing management (including maintenance and repairs), health and safety in accommodation and home settings, and safeguarding protocols. The candidate must have a good understanding of welfare benefits, housing options, and related legislation.

Strong communication, literacy, numeracy, and IT skills are key, including the ability to accurately record client information. The role requires self-motivation, initiative, teamwork, flexibility to work evenings or weekends, and the ability to travel across the borough.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

  • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
  • Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Posted by
Hestia View profile Organisation type Registered Charity Company size 0

We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.

Posted on: 07 August 2025
Closing date: 21 August 2025 at 23:59
Job ref: 1926
Tags: Administration