Information jobs

We have some fantastic opportunities for dedicated and enthusiastic Keyworkers to join Barnardo's. Currently we have multiple Full Time, Permanent contracts available as we add to our growing team in Greater Manchester. Would you like the chance to provide crucial support to Children, Young People with Learning Disabilities and/or Autism (up to 25 years) and their families as part of the NHS Long Term Plan?

Covering the Greater Manchester area, it is essential to hold a valid UK driving licence with access to your own vehicle. As a Keyworker, you will have passion and commitment when delivering quality support within the family home, placement, or inpatient setting. You will work as part of a team to prevent - where possible - children and young people from requiring an inpatient admission or placement. Are you a compassionate individual looking for a meaningful and rewarding role?

As this is a new service there are lots of opportunities to develop your skill set, knowledge and career progression going forward. The service has a comprehensive training offer including core competencies through to bespoke training. To be a successful Keyworker, you will need to have the following:

• Experience in supporting children with Learning Disabilities or Autism
• The ability to ensure the 'voice' of the child and family is central, enabling lived experience to create change.
• Excellent team working skills. You will work as part of a service that covers the whole of Greater Manchester. However, there are 5 teams providing the opportunity to offer support and create strong relationships and partnerships in a local area and with colleagues which include Manchester, Bolton, Wigan, Tameside, Salford, Stockport and Trafford.
• Safeguarding knowledge.
• Good IT and recording skills.

This service is dynamic, no two days are the same, however you will have a number of children and young people who you will build positive and meaningful relationships with. You will manage your own diary with families, providing support at a time that suits their needs. This means you will be working some evenings and weekends. In return you will manage your hours so may benefit from later starts or earlier finishes. You will support in homes and the community and attend meetings with professionals and families to ensure excellent communication, a shared understanding and a team approach. You will support information to be understood, views to be shared, checking the right provision is known about and able to be accessed. You will work closely with health and social care partners. We aim to provide the right support, at the right time, in the right way. You may work by yourself or alongside colleagues depending on the support needed.

When completing your application please refer to your skills knowledge and experience in relation to the Advert description,  Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Location: Remote or in one of our global offices (Madagascar, Belize, Indonesia, Timor-Leste, Kenya, Senegal), or home-based within countries where Blue Ventures has administrative capacity (Mozambique, Tanzania)

Closing date for applications: 15 November 2025

Contract status: Global post, full-time

Start date: December 2025

Contract duration: Permanent

Remuneration: £42,705 - £47,565 gross per annum (UK national band); £46,896 - £51,605 gross per annum (London, UK); IDR 286,984,519 - IDR 355,860,803 gross per annum (Indonesia); KES 2,871,375 - KES 3,560,505 gross per annum (Kenya); TZS 41,495,072 - TZS 51,453,890 gross per annum (Tanzania); MGA 36,755,641 - MGA 44,933,771 gross per annum (Madagascar); XOF 18,577,559 - XOF 23,036,173 gross per annum (Senegal); BZD 50,755 - 58,211 (Belize); USD 15,679 - 19,144 (Timor Leste); USD 68,000 - 72,910 (United States). 

We rebuild tropical fisheries with coastal communities

Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally. 

Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe. 

Summary job description

We are currently recruiting a Software Developer (R Shiny) to support our evolving operations, supporting our Global Data Science team. Reporting to the Head of Data Engineering, this is a full-time role with occasional travel (1-2 times per year) to work closely with overseas colleagues, partners, field teams and communities.

The successful candidate will be a motivated, proactive and highly organised individual with strong experience in developing interactive data visualisation tools in R Shiny specifically.

You will focus on creating user-friendly, customisable tools to support decision-making in small-scale fishing communities and across the organisation. These tools, designed by the Design and Integration team, aim to transform complex datasets into actionable insights, supporting data-driven decision-making at various levels.

You will demonstrate a proven track record of presenting complex data in clear, accessible formats for both technical and non-technical audiences, as well as project design and management. Ideally, you will have experience with community-based conservation and development initiatives. You will thrive in environments that are collegiate and ambitious, and be able to demonstrate experience of working independently and solving complex problems in challenging situations.

We are looking for an individual who is open to new ideas and embraces innovation. Assessment of applications will include candidates’ technical skills and alignment with BV’s core values and mission to support human rights-based approaches to marine conservation and fisheries management. 

In-Work Support Worker (Job Coach)
Salary: £15 p/h
Place of work: Various London locations
Reports to: Project Lead – Employment Development & Access Support
Contract period: Various hours as needed – zero hours contract (Bank Staff)

The Organisation

Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations. As we believe in the Social Model of Disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.

The organisation is a medium sized charity with a Board of Trustees, 24 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability – all of whom are passionate about removing the barriers that disabled people face.

AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Direct Payments.

AoD’s Employment Service

The Action on Disability Employment Service is setting the agenda for disability employment across London with great results. We have carved out a role, and reputation, for setting up and delivering supported internships for people with learning disabilities. We provide management, job coaching and employer engagement for over 50 young people with learning disabilities each year across our 6 internship sites.

We are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.

Background

Action on Disability is the supported employment service partner on a number of supported internships for young people with learning disabilities around West and South London. They are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.

The Post

The purpose of the job is to provide coaching, support and guidance to young people with learning disabilities (17+) within their workplaces. You will support interns/graduates to become independent in their roles and provide the necessary coaching, training and encouragement to enable them to succeed. You will work closely with the employer to ensure they are supported and can confidently manage and train their intern/employee once your support has been withdrawn.

Main Duties and Responsibilities

• To carry out a detailed job analysis of potential jobs / work placements
• To carry out detailed job matching of service users and jobs
• To comprehensively learn jobs across different sectors – not restricted to but potentially including – Catering, Customer Service, Administration, IT and Retail
• To implement training/coaching plans which will enable the candidates to fulfil their roles to employer standards
• To conduct regular reviews to ensure candidates are progressing within their roles and to identify and meet new support needs
• To build up natural support within employers and taper off one 1:1 job coaching over time
• To negotiate and implement disability-related reasonable adjustments on an individual basis
• To identify client’s skills, strengths, interests and aspirations to inform an ongoing vocational profile
• To liaise with managers to discuss progress and respond to issues

Organisational responsibilities

• To work in accordance with Action on Disability’s Aims, Objectives and Values
• To comply with all organisational and departmental policies and procedures, and in particular to ensure safe, fair and responsible working practices through the implementation of AoD’s Health & Safety, Equal Opportunities, Safeguarding and Confidentiality policies
• To promote the work of AoD and promote and implement the social model of disability
• To keep accurate records and provide monitoring statistics and evaluation information as required for internal and external purposes
• To participate in and actively contribute to individual supervision, training, team and organisational meetings
• To work flexibly, being prepared to perform other duties commensurate with the role, which may include new areas of operation following consultation
• Any other task appropriate to the role.

Person Specification

Essential

• High expectations for the employment potential of young people with learning disabilities
• Experience of training, education or employment support delivery for marginalised groups
• Significant and demonstrable experience of supporting people facing complex barriers to achieve their goals
• An understanding of the needs of employers and the benefits to business of having a diverse workforce
• An understanding of the Social Model of Disability and its practical application
• Ability and willingness to learn and carry out all tasks within a variety of jobs, in order to be able to coach the client
• Demonstrable experience of success in building strong and positive relationships and rapport with a wide variety of people and organisations
• Demonstrable problem-solving skills and experience
• Excellent negotiation skills
• Demonstrable ability to communicate with a wide range of people
• Good organisational skills and ability to keep accurate records and case notes
• Good IT skills, including Microsoft Word, Excel, Outlook, Powerpoint and the internet and a good level of computer literacy.
• Being willing and able to travel easily within the boroughs of London relevant to the role
• To be available for work during some unsocial hours according to the demands of the work

Desirable

• Qualification in Advice and Guidance/Supported Employment/Youth Work or Training
• An understanding of the factors to be considered in supporting people with learning disabilities into employment
• Experience of working with disabled young people

Finally, Action on Disability positively welcomes applications from disabled people. Please identify any specific requirements you may have, or wish to bring, to ensure full access at your interview if you are shortlisted.

Deadline: Ongoing. We recruit for this role on a rolling basis with regular interview days.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

Action on Disability prides itself on being an accessible and equal opportunity employer.

No agencies please.

Are you passionate about data analysis and assessment methodologies?
 
 
A leading professional membership and awarding organisation is seeking a Psychometric Analyst to join their examinations team in a newly created role. This is your opportunity to shape and enhance the quality assurance of assessments, working alongside dedicated professionals committed to excellence in education and member support.
 
 
Salary: £41,655-45,000 per annum, depending on experience
Employment type: Permanent
Hours: Full-time, 35 hours per week
Working arrangements: Hybrid – 20% office attendance per month (London)
Start date: As soon as possible
 
 
About the Organisation
 
This organisation is a respected professional membership and awarding body, dedicated to advancing standards and supporting its members across the UK. With a strong focus on collaboration, respect, and excellence, the team fosters an environment where every colleague can thrive and contribute to the mission of improving professional practice and outcomes.

About the Role
 
As Psychometric Analyst, you will play a pivotal role in assessment quality assurance processes. Reporting to the Head of Assessment, you’ll be responsible for:
 

• Analysing assessment data (80% of your time)
• Reporting on assessment data and liaising with subject matter experts (20%)
• Leading standard setting activities for examinations
• Providing training, guidance, and support to stakeholders
• Presenting psychometric findings to a range of audiences, both verbally and in writing
• Supporting the continuous improvement of assessment methodologies

 
 
Key Responsibilities
 

• Conduct statistical analysis of written and oral assessment data
• Produce clear, evidence-based reports for boards and committees
• Organise and facilitate standard setting meetings
• Deliver training and guidance on assessment standards
• Respond to data and information requests from stakeholders
• Contribute to research, validity, and reliability studies
• Maintain up-to-date specialist knowledge and skills

 
 
Skills / Experience Required
 
Essential:
 

• Strong background in data analysis and reporting
• In-depth knowledge of assessment and psychometric methodologies
• Experience with large datasets and statistical analysis (SPSS, R, Stata, or similar)
• Excellent IT skills (Microsoft Office, especially Excel)
• Ability to communicate complex information clearly, both verbally and in writing
• Collaborative, adaptable, and able to work independently

 
Desirable:
 

• Qualification in education or assessment
• Experience in healthcare or higher education sectors

 
 
Interview Process
 

• One-stage remote interview, including a data-based task
  • Shortlisting: week commencing 17th November
  • Interviews: week commencing 24th November

 
 
To Apply
 

• Bespoke cover letter
• CV

 
 
Deadline
 

• Wednesday 12th November 2025

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Join Us as Development Manager (Philanthropy & Fundraising) – Make a Real Difference!

Are you a visionary fundraiser ready to shape the future of a local charity? The Carers’ Centre is looking for a Development Manager to lead our philanthropy and fundraising efforts, helping unpaid carers across Bath & North-East Somerset thrive.

In this exciting role, you’ll:

• Identify and grow new income streams while strengthening existing supporter relationships.
• Lead a dynamic fundraising team, driving donor retention and engagement.
• Craft compelling campaigns that inspire and make a real impact.

About you:

You are a collaborative leader, and a skilled communicator. With proven experience in philanthropy and income generation, you know how to turn opportunities into results. You thrive on building meaningful relationships and creating strategies that ensure long-term financial sustainability.

Why join us:

At The Carers’ Centre, flexibility and work-life balance matter—we know life doesn’t stop when you’re making a difference. We’re a passionate, team-oriented organisation where collaboration comes first and there’s truly no “I” in our team. Together, we provide vital support to unpaid carers, helping them maintain wellbeing, stay connected, and feel valued in their communities.

If you’re ready to lead fundraising that truly transforms lives, in a supportive and flexible environment, we want to hear from you!

Key duties and responsibilities

Main responsibilities

In line with our income generation strategy:

· Lead on the strategic planning and implementation of income generation activities to help build sustainability of The Carers’ Centre and its services for 19,600 unpaid carers across Bath and North East Somerset.

· Develop and implement a stewardship programme for donors and funders building support and securing new income for The Carers’ Centre.

· Work collaboratively with colleagues to help deliver The Carers’ Centre vision for carers.

Income generation

· Design and deliver a diverse income generation plan to support philanthropy and fundraising in line with The Carers’ Centre Strategic Plan.

· Co-produce annual philanthropy and fundraising targets and take the lead responsibility to instigate and co-ordinate the activity that will achieve them.

· Build long-lasting relationships with key local philanthropists, donors, and funders.

· Work proactively with colleagues to research, identify and scope a portfolio of compelling projects and proposals that will appeal to donors and funders.

· Work closely with communication colleagues to develop appropriate communications campaigns and activities for different supporter groups.

· Contribute towards the charity’s communications and marketing strategy ensuring fundraising is embedded.

· Develop, maintain, and implement relevant policies and procedures in line with our growth plans.

Line management

· Provide effective line management and support to direct reports to help them maximise their potential and effectiveness.

· Ensure line reports consider their own health and wellbeing.

General

· Uphold and embed our values and behavioural competencies.

Ensure you and your reports:

· Uphold and embed our values and behavioural competencies in your work

· Deliver against the agreed workplan.

· Adhere to the Carers’ Charter.

· Work within The Carers’ Centre’s policy framework.

· Ensure that you adopt good practice within the Carers Trust network.

· Take responsibility for ensuring communications are in line with GDPR and The Fundraising Regulator guidelines.

· Encourage carers to provide feedback on The Carers’ Centre services and to become actively involved in shaping future delivery.

· Work with the Carbon Champion, the Senior Leadership Team and small working group of colleagues to look for ways to reduce carbon footprint across the organisation, make cost savings on energy usage and achieve targets throughout the Carbon Footprint project

· Support the Carbon Champion by implementing environmentally friendly practices to help reduce our carbon footprint.

Job Title: Refuge Worker

Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £28,857.12 (Inclusive of London Weighting, which may not be applicable depending on your home location)
Contract type: Full Time, Permanent

Hours: 37.5 hours

Are you passionate about supporting women and children escaping domestic abuse? We are looking for a compassionate and dedicated Refuge Worker to join our team, providing vital support in a safe and secure environment for those in crisis. This is an opportunity to make a real difference in the lives of vulnerable individuals when they need it most.

As a Refuge Worker, you will be responsible for delivering practical and emotional support to residents, ensuring their safety and wellbeing while they rebuild their lives. Key duties include conducting risk assessments, safety planning, supporting access to benefits and housing, liaising with external agencies, and maintaining accurate case records. The ideal candidate will be empathetic, resilient, and highly organised, with experience of working in a support or advocacy role, ideally within the domestic abuse or safeguarding sector.

This is a rewarding role where your work has a direct impact every day. In return, we offer a supportive team environment, opportunities for training and development, and the chance to be part of a cause that truly matters.

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 19 November 2025

Iterview Dates: 2 and 3 December 2025

Respect is the UK charity stopping perpetrators of domestic abuse. As part of our 2023–2028 Strategy, we are launching a new Centre for Excellence – a bold initiative to transform understanding of what works to end the perpetration of domestic abuse. Building on 25 years of innovation and leadership, the Centre will harness collective learning, foster collaboration beyond traditional partnerships, and create the evidence base for a radical shift in approach. 

The Centre for Excellence will drive two key outcomes: 

• Improved practice in developing and delivering safe, effective perpetrator responses. 

• Enhanced policymaking and commissioning informed by data, research, and best practice. 

About the Role 
We are seeking an ambitious and dynamic leader to shape and deliver this visionary initiative. You will set the strategic direction, establish a sustainable delivery and funding model, and lead early implementation work. Acting as a visible leader across Respect and beyond, you will connect our existing expertise with the Centre’s mission, and build strong partnerships with members, the VAWG sector, academia, and other stakeholders. 

About You 
You will bring strategic vision, experience of mobilising new initiatives, and deep knowledge of research, data, and practice in the domestic abuse perpetrator sector (or a related field). This is a unique opportunity to create lasting impact and drive systemic change. 

Job Summary

Learning Support Assistants support PiP’s Development Workers to deliver a flexible programme of learning and development opportunities; ensuring that students can actively participate and engage in sessions, giving student’s maximum opportunity to learn and develop. 

PiP’s programmes focus on four learning pathways:

- Independent Living Skills

- Creative and Performing Arts

- Health, Wellbeing and Happiness

- Employment and Vocational Skills

The role incorporates session delivery, recording and monitoring student progress, key working responsibilities such as liaising with student’s support networks and involvement in PiP’s wider work. 

Who We Are

PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.  

Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.

What You’ll Need

• Experience of working with people with learning disabilities, or a similar vulnerable service user group in care or educational settings
• A strong commitment to person-centred support and advocacy
• A passion for enabling positive change in the lives of our students
• The character and communication skills to be an effective and supportive team member
• Energy, initiative and a proactive attitude
• A calm and creative approach to challenges and problem solving

What We Offer:

· You'll get 25 days holiday + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish. 

· An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)

· We offer a travel subsidy to help with the cost of commuting.

· We provide a 4% pension contribution

· Incremental pay progression

· When we can, we try to have an early finish on Fridays for staff at 4 pm

· Free Employee Assistance Programme 24/7 including access to counselling

· We offer regular team meals and social-generally during work hours and they are optional.

· We offer a cycle-to-work scheme and other staff discounts

Our Mission

PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.

Our commitments

PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities. 

PiP keeps all personal information confidential and in line with current data protection legislation and GDPR. 

Closing Date: Friday, 28 November, 2025

We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.  

Job Title: Recovery Worker

Location: West Ealing -  Step free access available

Salary: £27,000

Shift Pattern: 37.5 hours per week on a rolling rota between Monday to Sunday varying shifts from 07:30 - 16:00 or 13:30 - 21:00. You may be required to work outside these hours as per service requirements. 

About the Role

We are seeking a dedicated and compassionate Recovery Worker to join our team in based in Ealing. We support adults experiencing loneliness, isolation, and mental health challenges and providing pathways, support, and appropriate interventions that will enable successful resettlements, and deliver to achieve safer, integrated communities for our stakeholders. Marron House has 18 bed spaces and we provide personalised support around daily living skills such as budgeting, shopping, cooking, reminders to take medication and developing a structured weekly routine.

Key Responsibilities: 

• Initiate appropriate interventions to prevent crisis or other risks.
• Ensure service responsibilities and requirements are carried out effectively.
• Ensure all participants understand their rights and responsibilities.
• Develop, participate in, and encourage participants to participate in the running and development of various projects and activities.
• Empower participants to make decisions to take control over their lives, by creating an enabling environment.
• Provide advice, information, guidance, and life skills training to participants as required.
• Recognise signs of deteriorating mental health, physical health, or other health implications 

About You

We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. 

• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Contract Type: Permanent

Hours: 37.5 hours per week

Salary: Starting from £24,523.79 (increasing upon completion of competencies)

What's in it for You?

In addition to a supportive work environment, we offer an impressive benefits package that goes beyond the basics:

• Financial Reward: Thousands of perks through Blue Light discount card, up to 5% employer pension contribution and Long Service Recognition
• Health and Wellness: Doctor Line for over-the-phone GP consultations, access to a 24/7 Employee Assistance Programme and dedicated Mental Health First Aiders
• Work-Life Balance: An additional day for your Birthday, long service recognition, enjoy a set schedule and competitive family-friendly benefits
• Career Development: Paid training, opportunities for accredited training agreements, and potential for career progression

Make a real difference in people’s lives as a Client Care Coordinator in our award-winning contact centre.

This isn’t cold calling— you’ll have the opportunity to support people during their times of need, making every interaction meaningful and impactful. Our team takes pride in creating a positive and supportive environment where every conversation matters.

We’re looking for empathetic individuals with excellent communication skills, a proactive attitude, and a genuine desire to help others. In return, we offer a supportive and collaborative workplace, opportunities for personal and professional growth, and the chance to be part of a company that values your contributions.

Your journey begins on 12th January 2025, with a minimum of 4 weeks onsite training (Monday to Friday, 8AM–4PM). Following a further 5 months employment onsite, you’ll have the opportunity to transition to hybrid working. This is your chance to gain the skills and confidence needed to excel in a role that truly makes a difference. Shifts for this role are between 8AM and 6.30PM, with an alternative Saturday shift (no Sunday working), offering a schedule that fits your lifestyle. 

Apply now to join a contact centre with a difference and start making a positive impact today!

Individual Giving Appeals Officer

Full time. Permanent. Hybrid working. (2 days in the office)

Location: This role can be based in any of our UK offices (Cardiff, Edinburgh, London, or Warrington)

Salary: London - £40,794 (including London allowance), Cardiff, Edinburgh & Warrington - £35,911

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too. 

About the role

Reporting to the Senior Individual Giving Appeals Officer, the Individual Giving Appeals Officer will deliver fundraising success during key moments like Christmas, Christian Aid Week and Emergency Appeals, focusing on maximising one-off donations. They will champion creativity to craft impactful campaigns, ensuring consistent, positive, and memorable interactions that align with organisational goals and values.

The post-holder will collaborate closely on key initiatives across stakeholders, supporting the Senior Individual Giving Appeals Officer to deliver the high-impact key appeals, hitting income targets while fostering meaningful connections with supporters.

Some of the main responsibilities of the Individual Giving Appeals Officer include:

• Collaborate with the Senior Individual Giving Appeals Officer to plan and deliver the high-profile annual Christmas appeal, aligning with organisational values and goals. 
• Support the Senior Individual Giving Appeals Officer in planning and executing Christian Aid Week and Emergency appeals to maximise supporter engagement. 
• Using data-driven insights and creative messaging, ensure CASH campaigns are impactful and delivering the right message through the right channels to consistently exceed fundraising targets. 
• Create engaging, supporter-centric content and messaging across various channels, fostering alignment with Christian Aid's brand and mission. 
• Analyse appeal performance critically, leveraging insights and feedback to continuously improve future activities and maximise ROI. 
• Deliver positive supporter experiences at every touchpoint, fostering lasting relationships built on trust and openness. 
• Collaborate across teams and departments to integrate campaigns effectively, driving consistent and impactful outcomes. 
• Commit to delivering high-quality appeals on time and within budget, striving to maximise impact and consistency. 
• Support the wider Individual Giving Team during peak periods, promoting a positive team culture and driving collaboration to meet shared goals

About you

Who we are looking for

Essential:

• Demonstrable experience in direct marketing or fundraising, particularly in individual giving campaigns. 
• Developed written and verbal communication skills, with the ability to create compelling content.
• Ability to analyse campaign data and optimise performance based on insights. 
• Experience managing multichannel campaigns, ensuring consistency across platforms. 
• Developed organisational skills and the ability to manage multiple projects simultaneously. 
• Ability to work collaboratively within a team and across departments.

Desirable:

• Experience with CRM systems and fundraising platforms.
• Experience in emergency appeals or international development.
• Marketing or digital marketing qualification. 
• Knowledge of digital marketing tools. 
• Experience in budget management. 
• Understanding of supporter segmentation and targeting. 

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.

Main Purpose of the Role:

To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.  
 
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK. 

Specific Tasks:

1. Proactive Family Support 

• Initiate contact with newly registered families within agreed timeframes (email within 3 working days, call within 7–10 working days) 

• Contact to be made to all registered Action Duchenne members, knows to us in Scotland, to ensure the current support offer is clear  

• Provide ongoing support tailored to individual needs, including emotional wellbeing, physical health, housing, financial security, self-esteem and respect, decision-making, social engagement, quality of life, and access to care 

• Use the Action Duchenne Assessment Form and Action Plan to identify and respond to areas of concern 

2. Transitions Support 

· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including: 

· Moving between educational settings such as primary to secondary 

· Transitioning from paediatric to adult health services 

· Changes in mobility and independence (e.g. transitioning to using powerchairs)

· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK 

· Develop resources, guidance, and workshops to support families through transitions 

3. Wellbeing Tracking and Outcome Measurement 

· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security) 

· Collaborate with families to co-create action plans and track progress 

· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call. 

4. Community Engagement and Event Delivery 

· Organise and deliver regional meetups (minimum one per quarter) 

· Facilitate support groups (virtual and in-person) for parents, young people, and extended family 

· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability) 

5. Stakeholder Collaboration 

· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities 

· Represent Action Duchenne in Scotland and build relationships with local networks 

6. Administration and Reporting 

· Maintain accurate records of all interactions and support provided 

· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact 

· Support development of CRM processes and service delivery improvements 

7. Key Performance Indicators (KPIs): 

· New contact acknowledgement email: within 3 working days 

· New contact follow-up call: within 7–10 working days 

· Families contacted per week: 12–15 hours of direct contact 

· Regional meetups: 1 per quarter 

· Support groups delivered: 9–12 per year 

· CRM data entry: within 24 hours of interaction 

· Family outcomes tracked: via wellbeing questionnaire and action plan 

· Transition support delivered: tracked through engagement, resources, and feedback 

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.

Please find below the job specification, including required skills and qualifications.

Application deadline: 24th November at 9am GMT.

Hybrid working with regular travel to our London Bridge Office

What the job involves

Our Events and Community Fundraising team raises funds for Prostate Cancer UK through a programme of owned products, activities and events, in addition to third-party challenges. Alongside our two owned events, March for Men and the Grand Depart Classic, we also recruit teams in events such as the TCS London Marathon, Great North Run and the London Landmarks Half Marathon.

In this role, you’ll project manage a number of third-party events which take place across the UK, including our teams at the London Landmarks Half Marathon and the Royal Parks Half Marathon. You’ll also be tasked with identifying new opportunities across the UK in the charity events market.

Your responsibilities will span the full event cycle; from setting budgets and developing marketing plans, to building supporter communications, managing event logistics, providing on-the-day support, and overseeing remittance and thanking — ensuring we maximise income and deliver exceptional supporter experiences.

Alongside this, you’ll work with other teams within Prostate Cancer UK to support the full calendar of events and take the lead with supporting our volunteers at our events. Working with our Communications teams, you’ll ensure that we make the most of every opportunity, from promoting the events to warm and new audiences, identifying and building relationships with the strongest case studies, to ensuring a high proportion of event participants continue to support us long after they cross the finish line.

What we want from you

We’re looking for a dedicated person to join our established, experienced and high-performing Events and Community Fundraising team, that has ambitious plans to grow income to £16M+ by 2030. As a team, we work hard to combine our strengths and motivate each other and share a passion for success. You’ll be joining an experienced and supportive team that will help you grow your strengths and support your development.

You’ll have experience working in a sporting events team with a background of assisting or leading with the delivery of large-scale events, covering aspects such as marketing, communications and event delivery. Ideally with a fundraising background to enable you to hit the ground running. You’ll also have excellent communication skills and can motivate and inspire for our cause. Strong organisational skills will be combined with the ability to prioritise a busy workload and work to tight deadlines.

You’ll have the energy and passion to provide crucial input to this sector-leading team. This is a fantastic opportunity for the right person to grow, develop and gain valuable skills and experience in a fundraising role within a progressive and innovative organisation. You’ll be part of a passionate team to stop men dying from prostate cancer.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

We are all expected to be in the office (SE1 2QN) 4 days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships. We value that face-to-face time for relationships, projects and decisions.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Sunday 16th November 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 24th November 2025.

WHO WE ARE

The Humane League (THL) is a global nonprofit ending the abuse of animals raised for food. THL fosters a high-energy culture of teamwork and mission-driven problem solving, and we have earned recognition as Top Charity from Animal Charity Evaluators for all of their rating periods. Over the past few years, we’ve grown to a staff of 100+ talented individuals dispersed around the world. At THL, how animals are treated in the food system is at the forefront of our everyday work. As such, many of our staff are vegan by personal choice, and all of our THL-hosted events offer fully vegan menus. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.

YOUR OPPORTUNITY

The Humane League is seeking a self-motivated, organized, collaborative individual with the drive to create progressive change for millions of farmed animals as part of our Global Corporate Engagement team. As Temporary Global Corporate Engagement Coordinator, you will support global corporate engagement work by recording and maintaining data on cage-free and broiler chicken welfare policies and providing crucial administrative support to the team. You will manage our research databases and conduct research on food companies, finding corporate policies, company contacts, and other information to inform global campaigns and corporate relations work. You will also work closely with members of the Open Wing Alliance (OWA), our global coalition of animal protection groups, to share data and progress, and you’ll coordinate with member organizations and/or third parties to translate global commitments into key languages. 

You are passionate about The Humane League’s mission of ending the abuse of animals raised for food and are keen to use data to support this work. While working autonomously is an important part of this role, the ability to communicate and collaborate effectively with both internal and external stakeholders will also be paramount to your success. You are able to work independently and as a member of a team in a fast-paced environment, and you bring the organizational skills needed to prioritize and manage multiple tasks effectively and efficiently. This position reports to the Director of Global Corporate Engagement.

This is a temporary, full-time, remote position, beginning in late February and ending in late August. The duration may be extended or shortened at The Humane League’s discretion. The temporary hire will provide coverage while a permanent staff member is on maternity leave, with overlap for training and onboarding. This position provides the opportunity for optional domestic and international travel, equivalent to 1 or more trips per year.

This position can be based in the United States, Canada, Ireland, Portugal, the United Kingdom, Argentina, Brazil, Chile, Colombia, Ecuador, or Peru. The successful candidate must be authorized to work in one of these countries and reside in that country while undertaking this role. We are only able to consider candidates who reside in the time zones GMT-6 through GMT+0. Please note that we are not able to consider candidates who reside in Pacific or Mountain Time.

We have recorded a webinar hosted by Ellie Ponders, Sr. Director Global Corporate Engagement, and Mollie Putnam, Sr. Global Corporate Engagement Coordinator, to answer questions about the role and about THL and the OWA. You can view the recording on our website.

For priority consideration, please submit your application by November 20th, 2025 at 11:59pm ET. After this date, we will begin advancing candidates through the hiring process and may close the role. New candidates are welcome to apply as long as this job opening is listed on our website. If you are experiencing technical issues, please contact us through our careers email, which can be found on our website. Please submit applications and all supporting documents in English. All application questions and materials need to be submitted here through the application submission form; we do not accept applications through our careers email.

CORE RESPONSIBILITIES

• Update and maintain THL’s global commitment tracking database by transferring,  fact-checking, and proofreading data submitted by other animal welfare organizations. Keep policy information, corporate contacts, translations, and other details up to date in the database and other tracking documents so that progress and statistics can be shared internally and externally.
• Maintain our database of country-level cage-free information to inform global corporate relations work. Track relevant information on countries’ cage-free status, major commitments, legislation, and more. 
• Work with the OWA to collect key language translations of global cage-free and broiler chicken commitments so that groups around the world can leverage commitments in their respective regions.
• Assist with setting the Global Corporate Engagement team’s strategy, bringing a data lens to inform strategic decisions. 
• Independently perform research on food companies to support global campaigns and corporate negotiations, finding details such as executive contact information, existing animal welfare policies, corporate brand portfolios, worldwide locations, and more. 
• Refine the team’s list of hundreds of global companies in order to identify the top companies to prioritize. Annually update data on the top global companies, tracking their revenue, number of locations, countries of operation, welfare commitments, and more.
• Carry out administrative duties for team meetings including scheduling, agenda creation, note-taking, and facilitation. 
• Create presentations for OWA corporate engagement webinars. Co-lead presentations and provide tech support as needed.

In addition to the above essential job duties, other duties may be assigned as business needs arise. These may include non-essential, marginal job duties.

REQUIRED SKILLS

• Technology and Data Analysis: Comfort with contemporary software applications, including Google Sheets and Google Docs, with the ability to learn new platforms and troubleshoot independently. Assists with basic data tasks by organizing and tabulating data and creating simple visualizations.
• Problem Solving and Decision Making: Ability to identify and resolve problems, making use of available resources and consulting other staff members when appropriate. Supports decision making processes by gathering relevant information and following established guidelines. Assists in the documentation and execution of crisis protocols as directed.
• Initiative, Proactivity, and Adaptability: Willingness to adapt to changes and embrace new tasks and tools. Manages workload independently and proactively seeks out additional responsibilities and opportunities for improvement.
• Verbal and Written Communication: Ability to write and speak clearly and effectively and communicate successfully with diverse stakeholders, including OWA members who do not speak English as a first language. Ability to participate in presentations, create well-organized documents, and communicate responsively in an asynchronous environment. 
• Collaboration and Interpersonal Skills: Collaborates effectively with internal and external stakeholders, demonstrating a team mindset and a willingness to support others. Actively participates in team projects, activities, and discussions and contributes to a supportive work environment. 
• Organization: Excellent organizational skills, with the ability to field time-sensitive requests, anticipate future needs, and balance multiple priorities and deadlines. Leverages internal systems, processes, and workflows to help the team function smoothly. 
• Strategic Thinking: Ability to grasp organizational goals, policies, and procedures and understand how they align with broader strategic objectives. Supports strategy development processes and contributes to the initial stages of strategy implementation. 
• Global Perspective: Approaches work with a global and inclusive mindset, prioritizing global impact and taking into consideration the diverse experiences of colleagues and OWA member groups across many different cultures, languages, and political systems.
• Research: Ability to perform basic research on food companies and their revenue, locations, existing animal welfare commitments, executive teams, contact information, and more. Uses creativity and tenacity to find details that may be difficult to locate.

Hiring Timeline Details

Once your application has been reviewed, you will be notified via email with further details on the status of your application. If a candidate is moved forward, the interview process will be as follows:

• Recorded Video Interview

• Work Simulation Exercise (completed remotely)

• Interview (via video call)

For full details of our recruitment process please check our website.

Compensation and Benefits

The annual compensation range for this role is:

• $56,895 - $69,539 USD for candidates based in the United States
• $56,269 - $68,773 CAD for candidates based in Canada
• £34,086 - £41,661 GBP for candidates based in the United Kingdom
• R$23,200- R$34,800 for candidates based in Brazil
• $34,060,829-  $51,091,243 COP for candidates based in Colombia

Compensation ranges for candidates based in other locations will be determined prior to extending an offer.

At The Humane League, we believe in maintaining a fair and nondiscriminatory work environment. As part of our commitment to transparency, we have implemented a job architecture framework, which levels all of our roles according to size and complexity, as well as a compensation step system, which allows us to determine fair salaries for all. We also look at market data for each country that we operate in, to allow us to create specific salary bands per country. This work is time consuming and involves a cost to THL. Therefore, when expanding into a country for the first time, we only undertake this work towards the end of the recruitment process, when we know where our ideal candidate is based. In addition, we have adopted a no negotiation policy for salaries. To determine a job's level, we carefully consider a variety of factors, including a job's size and complexity, required experience, knowledge, and/or skills, internal comparability, and market data. Candidates whose experience places them at step 5 or above of their job level within our compensation structure will be awarded a “senior” title designation. These practices are aligned with our organizational values and will help us ensure we maintain clear, consistent, and transparent HR processes.

THL offers a unique and competitive benefits package. Each country will be provided with benefits that are applicable and relative to the location they are in. Therefore, your exact benefits package will be shared with you at the time of offer. However, as an idea, some of the benefits that are currently offered to our global team are:

• Unlimited paid time off
• The last Friday of every month off as a THL ‘Public Holiday’ called ‘Mend Your Heart Friday’
• Enhanced sick pay
• Generous bereavement leave
• Generous personal emergency leave 
• Sabbatical leave
• Enhanced parental leave
• Health insurance
• Life insurance
• Retirement contributions
• Internet allowance

For candidates outside the United States, The Humane League will not be your direct employer. The successful candidate will enter an employment agreement with a local Employer of Record with whom The Humane League partners.

Equal Employment Opportunity

THL is an equal opportunity employer. THL does not discriminate on the basis of any legally protected classifications, including but not limited to race, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, gender, sexual orientation, citizenship status, or any other status or classification protected by applicable federal, state, or local law. THL is committed to the importance of non-discriminatory practices within the nonprofit sector, as well as all workplace environments, and strongly encourages all interested candidates to apply.

Accommodations

The Humane League is committed to fully supporting all qualified individuals. As part of this commitment, THL provides reasonable accommodations for persons with disabilities in accordance with applicable federal, state, and local laws throughout the hiring process and employment if hired. If a reasonable accommodation is needed, please contact the People team to initiate the interactive process. Please view our website for the email. THL complies with the Americans with Disabilities Act, the Pregnant Workers Fairness Act, Title VII of the Civil Rights Act, and all other applicable state and local laws.

AI Policy

Original work and thought are essential in the hiring process and allow us to evaluate you based on your own skills and competency. Therefore, the use of artificial intelligence (ChatGPT, Gemini, Rytr, Google Assistant, etc) to generate responses is strictly prohibited. By submitting this application you agree to comply with our AI Policy. Violations of this policy in any part of the recruitment process will result in being dismissed from consideration. If you need a reasonable accommodation to this policy, please see above for more information.