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Make a Difference Where It Matters Most 

At Home-Start Richmond, Kingston and Hounslow, we believe that childhood can’t wait. We’re a vibrant, community-rooted charity supporting families through the critical early years of parenting. Our volunteers and staff work side-by-side with families, offering emotional and practical support, building confidence, and creating lasting connections. 

We are now seeking a dynamic Impact and Operations Manager to join our passionate team and shape the future of our services.

About the Role 

This is a unique opportunity to lead our impact and operations strategy, ensuring we have the insight, tools, and systems to deliver high-quality support to families. You’ll play a pivotal role in measuring and communicating our impact, supporting strategic decision-making, and ensuring smooth day-to-day operations. 

Key Responsibilities 

• Lead and manage data collection, evaluation, and reporting across all family support services 

• Develop tailored reports and insights for internal and external stakeholders 

• Collaborate on funding applications with the CEO and Head of Marketing & Fundraising 

• Oversee administrative systems and policies, including GDPR compliance and HR processes 

• Manage office operations, including tech support, premises, and general administration 

• Contribute to strategic planning and service innovation using data and insight 

• Strengthen our presence across local and national networks in partnership with the Senior Management Team 

What You’ll Bring 

• Strong experience in managing and interpreting data to drive impact and inform strategy 

• Strategic thinking with the ability to manage multiple projects and deliver results 

• Confident with technology and quick to learn new tools and systems 

• Excellent communication and interpersonal skills to build strong relationships 

• A curious, analytical mindset and a passion for telling the story of our work 

Why Join Us? 

• A flexible, hybrid working model co-designed with our team 

• A supportive, inclusive, and values-driven culture 

• A chance to make a tangible difference in the lives of local families 

• Excellent pension and generous annual leave 

• 7% employer’s pension contribution
• Hybrid working, 1 day in the office a week
• Life insurance (3 x salary)
• Employee Assistance Programme (EAP)
• 25 days annual leave per annum plus bank holidays
• Free eye test
• Discount vouchers

• Experience in CRM systems (Raiser’s Edge) and proficiency in MS Excel
• Demonstrable experience supporting charities and fundraising teams in a data role
• Confident working with large datasets
• Solid understanding of GDPR and data confidentiality
• Excellent communicator, a team player, and have a keen eye for detail
• Excellent time management skills, able to prioritise daily tasks and manage deadlines

Policy and Networks Officer

• Internal Job title: Policy and Networks Officer or Senior Policy and Networks Officer (note that there are different requirements listed in the job description & person specification – please state which you are applying for)
• Location: FLEX office, Vauxhall, London – Flexible hybrid working with a mixture of in person and home/office working.
• Salary: £33,500 (Officer) or £38,500 (Senior Officer) per annum subject to deductions for tax and national insurance contributions as required by law, pro-rated if part time.
• Hours: Full time, 5 days, equivalent to 37.5 hours per week. There is also the option to work part time at 0.8 FTE (30 hours per week).
• Pension: 4%, incremental pension contributions.
• Contract: Permanent
• Reporting to: Head of Policy
• People management: 1-2 trainees/interns. If appointed as Senior Officer: up to 1-2 staff members/trainees
• Deadline for applications: 20th July 2025 (11.59pm)
• Interviews: 28-30 July 2025

About the role

FLEX is looking for a passionate advocate with a good understanding of the UK political system, of labour abuse and/or exploitation and human trafficking in the UK, and demonstrable experience of coalition working and building relationships with key stakeholders working in the anti-trafficking, employment rights, and/or immigration sectors. This recruitment comes at an exciting and challenging time for our work at the intersection of employment rights and immigration policy. This role will inform and support our work to influence and improve law, policy and practice affecting worker in high-risk sectors in the UK.

In this role, you will lead on FLEX’s advocacy at the London level and coordinate the joint research advocacy and project work of FLEX networks and coalitions. These currently include the Labour Exploitation Advisory Group (LEAG) and the Taskforce on Victims of Trafficking in Immigration Detention, two networks made of expert organisations directly supporting people who have experienced or are at risk of exploitation. Above all this role requires someone with real passion and commitment to FLEX’s work to end labour exploitation and an excitement for working in a small, dynamic team. 

How to apply:

For more information about this role and how to apply, please visit our website 

An initial triage of applications is made against the criteria specified in the job description and failure to address how you meet these explicitly will affect your application. Your experience, ability and skills will be further assessed at an in-depth interview if you are invited to the next stage of the recruitment process.

We encourage applications from people who identify as part of marginalised communities or with lived experience of the immigration system.

If you are disabled or become disabled, we encourage you to tell us about your condition so that we can make reasonable adjustments and consider what support may be provided at the interview and task stage.

Casework Administrator

Are you skilled in administration and want to provide excellent customer service? Or do you have knowledge of higher education and are looking to develop your career in a professional and supportive environment?

The ombudsman service that deals with complaints from higher education service users are looking to recruit talented people into their team, so if this sounds like you… then apply today!

Position: Casework Administrator

Location: Hybrid/Reading (a minimum of one day a week in the office. More office attendance will be needed during probation)

Hours: Full time (open to part time and job share)

Salary: Starting from £28,831

Contract: Permanent

Closing Date: 10:00am, 21st Jul 2025

About the Role

Casework Administrators work as part of the Casework Support Team offering excellent customer service to internal colleagues and external stakeholders.

You will be the point of contact for students seeking help and guidance about the ombudsman service on offer. This can be challenging and will require empathy and excellent oral and written communication skills.

You will complete various administrative tasks to ensure that reviews run smoothly, keeping cases up to date and making sure the team receive all the information they need.

The Casework Administrator role is a good starting point for someone looking to start a career in complaints handling or regulation.

Full details of the job and person specification can be found once you click to apply.

About You

You will have good analytical skills and be able to work in a professional environment that values confidentiality and integrity. Customer Service experience including dealing with a volume and variety of telephone enquiries and a general understanding of complaints handling is beneficial for this role.

The charity values diverse backgrounds, life experiences and perspectives.  It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service.  It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds.  Applications for full-time or part-time working will be considered.

Qualifications

Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.

You may also have experience in roles such as Caseworker, Case Administrator, Admin, Administrator, Administration, Customer Service, Customer Service Officer, Customer Service Administrator, Customer Service Helpdesk. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Bookings Team Executive
Contract: Temporary / Fixed until November 2025
Location: Hybrid – United Kingdom (Multiple Office locations)
Offices: Cardiff, Belfast, Salford, Edinburgh, London
Salary: £28,000 per annum, pro rata

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards – the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person. 
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Role Summary

The main function of the Bookings Team Executive role is to provide high quality customer service for the Into Film Festival. This will mean receiving calls, processing bookings and liaising with educators through email and by phone. It will also involve making outbound calls to drive bookings, speaking to attending teachers and liaising with cinemas to ensure the festival runs smoothly. This is an exciting, front-line, varied role requiring high level communication skills and a solution focused attitude. It is an opportunity to develop customer service and CRM (Salesforce/Aerian) skills and to work for the world’s largest film festival for young people.  This role is offered on a fixed term, three-month basis.

Main Responsibilities:

• To be the first point of contact for public festival enquiries; answering calls and emails, processing bookings and problem solving.
• Proactively reaching out over email and phone to educators/bookers, aiming to sign them up to the festival.
• Liaising with the festival team to ensure all enquiries and issues are resolved.
• Checking, updating and uploading booking information onto our festival website (via Aerian - training available).
• Updating the daily incident log (via Excel) - this is used for tracking all enquiries/issues from cinemas. 
• Liaising with exhibitors as and when required and as directed.
• General support in relation to all aspects of the festival.
• Any other reasonable duties assigned by Into Film.

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Minimum Requirements:

• Experience of a customer service role.
• Excellent communication skills, including the ability to convey ideas persuasively.
• Strong organisational capability.
• Base level Excel or equivalent skills.
• Experience of working under pressure while handling a high volume of public enquiries.

Desirable:

• Experience of using Teams.
• Experience of using a CRM.
• Experience of talking to teachers/schools.
• Understanding of the education sector.
• Familiarity with the Microsoft Office suite.
• A love and knowledge of film.

Into Film employees enjoy the following benefits: 

• Annual Leave – 28 days (pro-rata). 
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance. 
• Wisdom health cover – including £75 annual eye care cover, as well as health insurance (non-contributory, apart from employee tax contribution).
• BenefitHub portal – offering discounts on healthcare, wellbeing products, and lifestyle products and services.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

Closing: 9:00am, Tuesday 29th July 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to Applied to complete your application for this position.

At Into Film, we use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised, and reviewed in a random order by members of our team.

No agencies please.

IIED Director of People
Hybrid (within the UK) with regular travel to the London or Edinburgh office

About Us

The International Institute for Environment and Development (IIED) is a not-for-profit policy research and influence organisation, and a globally recognised force for social and environmental justice. Our mission is to build a fairer, more sustainable world, using evidence, action and influence in partnership with others. We work with an unparalleled global network to reshape policies, funding mechanisms and governance at all levels. For more than 50 years, IIED has acted alongside marginalised communities across Africa, Asia and Latin America to bring lived experience, expertise and evidence from those regions to global attention. Our people are central to this purpose, and we currently have almost 200 people across more than 16 countries, with office bases in London and Edinburgh.

As IIED navigates challenges common across the sector, the Director of People will play a pivotal role in delivering and embedding our new organisational model as well as a programme of work designed to enhance efficiency and achieve essential savings.

Shaping and leading an ambitious, people focused agenda that champions justice, equity, anti-racism, inclusion, and wellbeing, you will deliver meaningful impact across our globally connected organisation.

This is a full time (35 hours per week), permanent role, with flexibility to support work life balance. It’s an unmissable opportunity for a senior people-centred leader with a strong track record in inclusive, values–led strategy to join our mission driven organisation.

The Role

As a key member of IIED’s Strategy and Leadership Council (SLC), the Director of People will play a critical role in driving organisational transformation, embedding our values and supporting a collaborative, high performing culture across our globally distributed team. Working in partnership with leaders and teams across the Institute, the role will lead a team of dedicated Human Resources and Organisational Development professionals supporting the organisation to make progress against our ambitious strategy - Manifesto for a Thriving World.

This senior leadership position combines strategic vision with HR operational excellence. You will lead the development of people-centred strategies, workforce planning and change management initiatives that drive organisational performance and promote inclusion and wellbeing.

Other responsibilities include

-Providing strategic leadership across all areas of people and culture, aligned with IIED’s values and Manifesto
-Being a trusted advisor on all people matters
-Delivering KPIs related to people, culture, equity and wellbeing using evidence and analytics to drive continuous improvement
-Ensuring legal compliance and excellence across all People operations, including recruitment, employee relations, and reward management
-Working in partnership with the union on strategic organisational change and development

About You

To be considered as our Director of People, you will need:

-Demonstrable senior level HR leadership experience with outstanding leadership, coaching and relationship building capabilities
-A strong track record of delivering inclusive and values-led HR practices
-Proven experience leading and embedding wellbeing and diversity, equity and inclusion initiatives
-Experience supporting and embedding cultural and behavioural change within complex, ideally international, organisations
-In depth knowledge of UK employment law and HR best practices, ideally combined with knowledge of international legislative frameworks
-Successful experience of translating strategy into practice, led by people-centred design and grounded in the experience of diverse stakeholders
-A sound understanding of HR Information Systems and the use of people data/analytics

The Benefits

-Salary of £78,715-£91,102 per annum
-25 days' annual leave per year plus bank holidays and additional leave over Christmas
-7.5% employer pension contributions
-Flexible hybrid working options
-Enhanced maternity, paternity, and adoption pay
-Cycle-to-work scheme
-Employee protection scheme (life, critical illness, income protection)

Please note you are likely to be working from home most of the time. As such, you will need a suitable place to work and a reliable, fast internet connection.

Interview Process – Key Dates

Applicants are advised that the selection process for this role is expected to follow the timeline below:

-Initial discussion with the Executive Director: 21 July 2025
-First formal interviews: between 23 and 30 July 2025
-Informal meeting with the People Team: 31 July 2025
-Final stage interviews: 7 August 2025

(All interviews will be held virtually via Microsoft Teams. Please let us know if you are unavailable for any of these dates)

Closing date for applications 13th July 2025.

This role is subject to a Standard Disclosure and Barring Service (DBS) check, in line with our safeguarding and safer recruitment commitments. A criminal record will not automatically bar you from employment; any disclosed information will be considered fairly and confidentially, in accordance with our recruitment procedures and the nature of the role.

IIED is a Global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED’s workforce including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.

If you're ready to lead meaningful people-focused change in a dynamic, complex environment and take the next step in your career as our Director of People, we’d love to hear from you. Apply now!

Overview:
 

We view Email as a key growth opportunity in our digital mix. As such, the Email Officer will work alongside the Email Marketing Manager as a consultant to wider stakeholders and help to establish the foundations of a scalable email programme. As well as growing our supporter base across our 3 brands and creating emails they look forward to seeing in their inboxes.

You will join a team of marketing specialists playing a pivotal role in merging marketing and technology, supporting stakeholders' fundraising ambitions, and helping the Foundation achieve its mission to build the foundations of a healthier society.
 

About us 

Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.

As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently. There is more information about working with us on our website, where you can read about:

• how we approach recruitment
• our team, culture and values
• the benefits of working with us and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development

Key Responsibilities

• Use your knowledge of email excellence to bring surprise and delight to the inboxes of our supporters, contributing to the quality of their supporter experience across our 3 brands.
• Act as the frontline email expert, using your specialised skills, knowledge and experience to provide consultation to stakeholders guiding them on best practices for emails, campaigns and audience management.
• Be hands-on overseeing the email delivery process from briefing to send by creating email briefs, reviewing the content, managing UTMs and building emails and/or automations. As well as, working with the other officers in the team to triage short-form briefs and action changes.
• Assist in the formation, dissemination and maintenance of key email delivery processes, such as the email calendar, campaign delivery planner on Monday and email quality checklist helping to embed the processes across teams for efficient delivery and alignment.
• Maintain and expand our email reporting to include key metrics, across campaigns, automations and lists. Helping to establish performance benchmarks for key activities, identifying trends and feeding back to wider stakeholders to inform future activity and audience knowledge.
• Identify and utilise insights for data-driven decision-making when formulating campaigns and consulting with stakeholders.
• Stay informed about trends and changes in the Email landscape that impact delivery, tech and reporting for accuracy and continuous development.
• Assist in establishing and managing the email testing framework ensuring it is aligned with wider departmental testing pillars and prioritised based on impact to investigate assumptions deepening channel knowledge.

Knowledge and experience

• At least 2 years of email marketing experience, not limited to the not for profit or health sector.
• A knowledge of at least 2 ESPs and the platforms that form an email tech stack, such as CRMs and integrations.
• Knowledge of the role data plays in audience segmentation and key segments.
• Demonstrable experience planning and building emails based on data-driven decisions and overseeing delivery from planning to send.
•  Experience working with stakeholders of different levels with the ability to confidently communicate informed by experience.
• Knowledge of the different types of emails and automations which form an email programme.
• Experience using raw email data to formulate metrics relevant to an email programme, from emails to list, and meaningfully developing reporting.
•  Have a knowledge of changes in the email landscape and their impact.
• Knowledge of consent, and data protection and processing legislation.

Skills & abilities:

• Passionate about email marketing and stay up to date with changes in the email marketing landscape. 
• Knowledge of the elements that create engaging and accessible emails of all types. 
• Comfortable using email and wider digital marketing technologies.
•  Awareness of audience management practices and the techniques required to maintain list hygiene.
• Experience using analytics platform, such as Google Analytics, to widen reporting beyond in-email metrics for a fuller view of performance.
• Ability to identify insights for impactful testing opportunities.

Personal Attributes
 

• Comfortable speaking with stakeholders of different levels, providing guidance and clear reasoning for decisions.
• Enterprising approach, always looking for ways to improve performance and efficiencies.
• Curious, analytical mindset always informing decisions based on insight with a test and learn approach to ideas.
• Motivated by results and comfortable working in a data driven environment.
• Organised and detail oriented with the ability to proactively manage workloads.
• Dedicated to our values and mission.

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Job Title: Travel Trainer

Report To: Laurence Orrell, travel training coordinator

Salary: £13.85 per hour

Location: Travel within the North London area as required

DBS:This post is subject to a criminal record check under the arrangements established by the Disclosure & Barring Service

Context of Job

AFK is a national charity helping young disabled people develop their independence and find employment.  As part of this we provide bespoke travel training on London’s public transport network to and from school, college and work placements in the North London area.

We are looking for enthusiastic and flexible candidates to train and support young people to travel specified journeys safely and independently using public transport.

Overall Job Purpose

To train and support a young person to travel a specified journey safely and independently using public transport.  Record your observations and give feedback to the travel training coordinator, the young person and their family.  To take part in reviews of training as it progresses.

Working Conditions

• Casual working assignment with no minimum hours guaranteed

• Each assignment must be mutually agreed by both parties

• You will be expected to work mornings and/or evenings as required by the job and we will also consider job sharing for this role.

Responsibilities

• Support a young person door-to-door as they travel on public transport.
• Familiarise yourself with the following documents –

1. Journey Plan – describes the route you and the trainee will follow, and the alternative route(s) if the need arises. 
2. Risk Assessment – outlines the support needs of the trainee, and risks and strategies to mitigate them.

• Record your observations using standardised forms and relay your observations to the travel training coordinator on a weekly basis.
• Allow the young person to learn independently and only guide, support or intervene when necessary (this will be included in your induction)
• Approach travel training in a positive manner by reinforcing achievements and viewing obstacles as opportunities to learn.  Discuss strategies and agree solutions with the young person, their family and the travel training coordinator.
• To contact the travel training coordinator immediately if there are any emergencies or unexpected situations.
• Ensure that the young person is trained to use the alternative route safely and independently.
• Ensure that the young person learns and/or knows how to contact parents or carers in case of an emergency
• Any issues or concerns must be raised with the travel training coordinator or the business development manager.

Additional Responsibilities

• Learn the support needs of the young person prior to training
• Become familiar with the route
• Become familiar with and then follow AFK’s safeguarding policies and procedures

For more information or an informal chat please call Laurence on 07384 79 55 35.

Please see the attached Job Pack for more details about the role 

To apply please send your CV and a covering letter explaining why you would suit the role.

Recruitment Timeline and details

• We will be interviewing on a rolling basis as we receive applications.
• There will be a short test using your mobile phone so please bring it with you
• Please let us know if you need any adjustments in relation to the recruitment process

The Talent Set are delighted to be working with a fantastic faith based charity to find their Supporter Care Officer.

This role requires working from their London office 5 days per week. It is a fantastic opportunity to develop fundraising and supporter care processes and feed into their wider strategy. You will work closely with the Individual Giving Manager to develop top class communications with supporters, as well as being the first point of contact for incoming emails, phone calls, and letters.

Key Responsibilities:

· To be the first port of call for all incoming post, phone calls and emails

· To be responsible for thanking all supporters and managing a welcome journey – ensuring that effective processes are in place

· To work closely with the Individual Giving Manager to thank donations to all appeals and fundraising products

· To process all donations ensuring there is a programme of continuous improvement for gifts processing

· Responsible for the legacy admin and thanking process

· To ensure Raisers Edge Database is accurate and up to date and to provide the data for all outgoing fundraising and communication mailings

· Responsible for maintaining all of the  data on Raisers Edge, including cleaning data, providing information for reporting and analysis

· Attending regular training courses to keep up to date with developments including GDPR and other legislation, policy and good practice with regard to data maintenance

· Responsible for training colleagues on Raisers Edge as and when required

· To look after donation forms, both online and in communications

Person Specification:

· Experience of working in a customer care or supporter care environment

· Experience of using CRM databases (eg. Raisers’ Edge) to input data, run reports and produce data lists

· Excellent communication skills, particularly over the telephone and in writing

· Highly proficient in using Microsoft Office software particularly Word and Excel

· To be able to steward and support fundraisers and volunteers in their fundraising activity

· Ability to report and analyse levels of supporter satisfaction and complaints through monthly KPI’s

· To have a high attention to detail to ensure that all communications are accurate and the database is up to date.

· An understanding of fundraising principles and GDPR

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Chief Executive Officer

Charity: (Evidence-based healthcare)

Location: UK based (relocation package available)

Contract: Permanent, Full-time

Salary: Circa £160,000+ per annum

Reports to: The Governing Board

Our client is a globally recognised leader in evidence-based healthcare. For over 30 years, they have been committed to producing trusted health evidence that informs decisions, improves outcomes, and supports better health for all.

They are now seeking an outstanding Chief Executive Officer to lead the organisation into its next phase of growth and impact.

Reporting directly to the Chair of the Governing Board, the CEO will provide inspirational, values-driven leadership to the Central Executive Team and across the global community. This is a pivotal appointment that will shape the strategic direction of a high-profile international charity at a time of significant opportunity and transformation.

The CEO will be responsible for delivering the strategy, ensuring strong operational and financial stewardship, and further enhancing the organisation’s reputation and influence across the global health ecosystem.

As the most senior ambassador for the organisation, the CEO will build strategic partnerships, cultivate stakeholder engagement, and advance the mission at the highest levels, including with governments, funders, the World Health Organization, and other multilateral partners.

The successful candidate will demonstrate:

• A credible and confident leadership profile with experience operating at executive or CEO level, ideally within an international, scientific, healthcare, or related context.
• A proven track record of strategic leadership in complex organisations, including organisational development, financial oversight, and leading high-performing teams.
• Strong scientific or health sector knowledge with the personal authority to represent the organisation globally.
• Exceptional interpersonal and communication skills, with the ability to engage stakeholders across sectors, cultures, and disciplines.

Above all, the appointed candidate will show a deep personal commitment to the organisation’s values and to the vital role that high-quality evidence plays in improving health worldwide. This is a unique opportunity to lead a globally respected organisation that makes a tangible difference to people's lives.

Candidates who share this commitment to global health equity, evidence-based practice, and collaborative leadership are warmly encouraged to apply.

For more information on the role, the organisation, their community, and how to apply, please view the appointment brief on the Prospectus website by clicking 'Redirect to recruiter'.

Our client is a Disability Confident employer. If you have a disability and would like to be considered under the Disability Confident Scheme, please indicate this in your covering letter. If you require any reasonable adjustments to support your application, you are encouraged to let us know.

The Landmark Trust is an award-winning heritage conservation charity. With the help of our supporters, we save historic buildings in danger of being lost forever, restore such 'Landmarks' using skilled craftspeople, and make them available for all to enjoy for holidays. This income supports their ongoing care, whilst free open days and engagement activities ensure that even more people can learn about and experience these extraordinary places.

ROLE SUMMARY

This vital role within the Landmark Trust’s fundraising team focuses on providing excellent supporter care to our donors and ensuring supporter data is well managed. As the first point of contact for fundraising-related enquiries, and the lead user of our database, you will play a key role in delivering a first-class supporter experience while ensuring the efficient operation of our fundraising systems.

We are looking for someone who takes pride in high-quality customer service, with excellent communication skills, attention to detail, and confidence in working with data and IT systems. You will be comfortable speaking with supporters on the phone, drafting personalised letters and emails, and managing a variety of administrative tasks. While fundraising experience isn’t essential, you should have experience in customer-facing roles and working with databases. An interest in heritage or the charity sector would be an advantage.

You’ll be responsible for ensuring that donations are accurately processed, donors are promptly and warmly thanked, and Gift Aid is maximised. Day-to-day, you’ll be recording donations, updating supporter records, and producing reports and data downloads from our Salesforce CRM. Full training in our systems will be provided.

MAIN DUTIES AND RESPONSIBILITIES

Supporter Care

To respond to general fundraising enquiries by telephone, email and in writing, in a professional manner, seeking the guidance of colleagues as to the most appropriate response.

Ensure all donations are thanked and acknowledged quickly and appropriately, by yourself or the relevant contact manager.

Support other aspects of fundraising income administration, such the Patrons, Friends and regular giving schemes, and as required.

Record complaints, escalating as appropriate, and in line with complaints handling policy.

Support the administration of print and digital communications.

Occasionally attend and support the running of fundraising evening receptions, site visits, or new building openings– sometimes held over a weekend (time off in lieu will be given).

Supporter data, analysis and reporting

Record all donations and fundraising transactions on the Salesforce database, liaising with the finance team to provide relevant reports and daybooks for bank reconciliations.

Ensure that supporter contacts and database records are kept up to date and comply with data protection legislation and internal requirements.

Support the Finance team with Gift Aid best practice, including managing the integrity of current Gift Aid records and auditing past records.

Produce Salesforce reports to track donations, appeals, regular gifts, and memberships.

Extract contact data from Salesforce for segmentation, analysis and marketing, including appeals, raffle, event invitations and others, working to a brief from the relevant team member.

Ensure that Salesforce use by the team is continually developed and improved. Work with IT to select, onboard new database products, and hold workshops for team members around developments to maximise use of the supporter database.

Financial management

Administer the collection of all Direct Debit donations including membership payments (Friends & Patrons), regular givers, and Standing Orders.

Maintain the team’s annual income and expenditure monitoring spreadsheets, and project/restricted income monitoring, ensuring accuracy at all times and reconciliation with finance systems.

To be the main point of contact with the Finance team on day-to-day donation queries, including Gift Aid administration, chasing payments, and general donations questions.

Keep physical and electronic supporter filing up to date as required for audit purposes.

Manage the safe and proper handling of, and accounting for, income, to agreed deadlines.

Continually strive to improve margins and reduce costs as well as suggesting improvements in operating processes at a specific and general level.

General

To work closely and harmoniously with colleagues in all respects

To comply with the Key Principles and Behaviours of the Fundraising Regulator’s Code of Fundraising Practice, and other aspects of the Code pertinent to this role.

To appreciate, and work within, the organisation’s culture and to conduct all activities in a manner which promotes and enhances the Landmark Trust’s character and reputation.

Landmark is an equal opportunities employer. All staff are expected to conduct themselves in accordance with the Equality Act 2010.

All staff are expected to fulfil their duties with due regard to their own health and safety and that of others.

To undertake any other duties as may be reasonably required in the post.

This is an outline job description that may be subject to change in consultation with the post-holder.

Two Saints

Head of Governance and Company Secretary

£50,200 pa

South East

Having adopted a new and ambitious strategy, and embarked on a period of transformational change, Two Saints are now looking to ensure they are in the strongest position to deliver their vision in what are difficult times. This vision is ‘to be a safety net for people in tough times and the springboard to a brighter future.’

These are challenging times for our sector - but we like a challenge and are determined to remain financially strong whilst meeting our regulatory and governance requirements, so we can continue to support our clients and be a springboard to a brighter future. Which is where this role comes in!

Applicants for this newly-created role will be professionally qualified and ideally bring experience in the social housing sector or similar – but we’re most interested in what you can bring to our team.  You’ll be working for an agile, well regarded organisation and we’re always busy, so your energy and enthusiasm will count for a lot.

Closing date 5pm Monday 28th July 2025

About Rekindle

Rekindle exists to create fierce critical thinkers who believe in themselves, question inherited truths, and learn in joyful, creative ways. We do this by developing a youth-led supplementary school provision which nurtures and supports working class young people (aged 11 - 14) who have faced numerous challenges on their education journey but still have a passion to learn and achieve their aspirations.

Our primary focus is to design an approach that offers support, connection, hope, and aspiration — one that pushes young people to believe they can be more, while first laying strong foundations of trust. We recognise that their knowledge and ideas are central to shaping this provision. Our approach is rooted in what young people care about, creating space for meaningful conversations with young adults and adults who can act as mentors. This is not an ordinary school or educational establishment. Our board of trustees — many aged 18 to 30 — have shaped the vision, created the previous curriculum, and will remain at the heart of the process every step of the way.

Role purpose

To make this vision a reality we’re looking for a Youth Team Manager to join our team in Tulse Hill, London, on an initial 12 month basis. This is a fantastic opportunity to have a positive impact with an organisation by running creative critical thinking sessions with our young people. The main priorities will be as follows:

1. Effective delivery of REKINDLE’s curriculum – Ensure that sessions are engaging, accessible, and aligned with the Snap and Four C’s framework, using strategies that foster critical thinking and independent learning.
2. Building meaningful relationships with young people – Develop strong, trusting connections to support their personal and academic growth, ensuring an inclusive and supportive learning environment.
3. Safeguarding and wellbeing – Maintain a safe space for all participants by adhering to safeguarding policies, identifying risks, and promoting well-being.
4. Collaboration and continuous improvement – Work closely with colleagues and external partners to enhance programme impact, contributing to ongoing development and evaluation.

Key Responsibilities (summary):

• Plan and deliver sessions that align with our curriculum and values.

• Support individual and group learning through creative teaching strategies.

• Promote youth voice, confidence, and critical dialogue.

• Maintain safeguarding standards and respond to wellbeing concerns.

• Work with local partners to expand opportunities.

• Contribute to the programme’s continuous improvement.

Person Specification (essential):

• Relevant qualifications or equivalent experience (including lived experience).

• At least 2 years’ experience managing work with working-class young people or those facing social marginalisation.

• Passion for education as a tool for social change.

• Understanding of safeguarding practices.

• Experience planning structured, youth-focused activities.

• Ability to build strong relationships and think critically.

• Strong communication and interpersonal skills.

• Experience with evaluation and research.

• First Aid/Safeguarding training (or willingness to obtain).

• Mostly onsite availability, with occasional remote working.

How to Apply

If you're interested, please refer to the full job description PDF for detailed information on the role, person specification, and application instructions.