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Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
This is an exciting opportunity to join the People Services team within the People and Culture Directorate at Arthritis UK as a People Information Officer. We are looking for a highly organised and customer focused individual to provide an advisory and administrative service to our people. This role is central to delivering an excellent employee and volunteer experience in relation to the employee and volunteer lifecycle.
About the role
You will be part of a team of People Information Officers that play a key role in supporting the people journey with involvement in all aspects of the employee and volunteer lifecycle, handling a wide range of administrative and advisory tasks.
This includes recruitment, onboarding induction, preparing contracts, processing contract changes and administering the leavers process. You will maintain accurate people data, ensure data integrity and confidentiality and act as a trusted first point of contact for managers, employees and volunteers.
About you
We would love to hear from if you:
The client requests no contact from agencies or media sales.
Children on the Edge is seeking a proactive Partnerships Manager to drive our grant-funding strategy in a fast-evolving sector. If you’re an experienced relationship-builder who thrives in an agile environment and is passionate about demonstrating real-world impact through local ownership, we’d love to have you on our team.
Prospecting
● Identify and evaluate potential funding opportunities from UK and overseas foundations and grant makers.
● Work with the Chief Operating Officer (COO) to develop a pipeline of potential support.
● Develop strategic approaches to new funders.
Writing Applications and Proposals
● Proactively gather information from the Children on the Edge team to develop compelling proposals and budgets for funders.
● Communicate Children on the Edge’s values and distinctives.
Reporting
● Proactively feed into the wider fundraising team’s collaboration to ensure we can provide all information required by funders.
● Craft tailored narrative and financial reports that demonstrate impact.
● Support the COO as required in reporting to larger Grants and HNW partnerships.
Building Relationships
● Cultivate a portfolio of existing, lapsed and new funders.
● Represent Children on the Edge externally to build a network of prospects and support engagement events and activities as needed.
Management & Planning
● Acknowledge donations promptly; tracking donor communication in Salesforce.
● Use Salesforce to record and report on prospecting, applications and income.
● Follow best fundraising regulations practice and comply with relevant legislation.
Children on the Edge is a child rights organisation that works hand-in-hand with communities to support some of the world’s most marginalised children

The client requests no contact from agencies or media sales.
WMUK is looking for an organised and self-driven administrator. With a high level of attention to detail, you’ll be playing a key role in delivering high-quality patient information, whilst managing the day-to-day operational administration to ensure the smooth running of the charity.
We are a small charity supporting people affected by Waldenstrom’s macroglobulinaemia (WM) and lymphoplasmacytic lymphoma (LPL) - rare forms of blood cancer. We provide trusted information, personal support, advocacy and services for patients, families and others affected by WM and LPL.
You’ll be working at the heart of a small organisation, driven by passionate individuals trying to improve the lives of people with a rare cancer. The role is central to the charity’s strategy, helping to empower patients and be the expert voice.
Using people management skills, you will support the production of patient information through managing review panels, collating feedback and helping the Medical Writer to produce high quality patient information meeting robust accreditation processes.
Your keen attention to detail and organisational skills will help maintain accurate and clean data, whilst providing essential operational support across the charity. You will work closely with the Deputy CEO, Support Line Nurse, Medical Writer and the wider staff team to ensure our information, services, and processes are reliable, consistent and well-managed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Kensington and Chelsea’s Information and Advice (I&A) service provides rights-based information, advice and advocacy on Welfare Benefits, Social Care and Housing options as well as practical assistance to enable older people access their entitlements.
Join a vibrant, values‑driven local charity making a real difference to older people across Kensington and Chelsea. As a Senior Information & Advice Caseworker, you’ll play a key role in ensuring our rights‑based advice service is the best it can be — supporting advisers, shaping quality, and helping older people access the benefits, care and housing options they deserve.
If you’re motivated by impact, collaboration and championing dignity and independence, we’d love to hear from you!
We believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.


The client requests no contact from agencies or media sales.
Information Officer
Salary:
Hours: Part-time 28 or 21 hours per week
Benefits: • Flexible working • 30 days annual leave plus recognised bank holidays (pro-rata for part-time staff) • Contributory pension scheme • Healthcare cash plan covering dental, optical, 24/7 GP service •Employee assistance programme • Opportunities for learning and development
Cystic Fibrosis Trust is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis (CF). We're working towards a brighter future for everyone with CF by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way.
We are looking for an Information Officer to join our busy and supportive team at an exciting time of rapid change in cystic fibrosis and the information landscape. Changes in clinical care, treatments and the experiences and needs of people with CF have led to a dramatic increase in the breadth and volume of information we need to create, at a time when trusted information is more important than ever.
To navigate this, you’ll need solid editorial expertise and a commitment to engaging with and empowering the cystic fibrosis community through the development of high quality, engaging, accessible information, in print and digital formats.
You will develop and maintain our extensive offer of health and other information, including factsheets, booklets, clinical guidelines, web content and videos aimed at people affected by cystic fibrosis and clinical teams. You will make sure that our resources meet the needs of our target audiences through sensitive and meaningful involvement with people with CF and healthcare professionals.
You will have experience of producing high quality, comprehensive information for people with health conditions from concept through to publication and a knack for making complex health information easy to understand. An understanding of and commitment to the criteria of the Patient Information Forum quality kitemark (the PIF TICK) is integral to the role.
This position will involve working on multiple projects concurrently, juggling priorities, being proactive in your approach and creating reactive information to address emerging issues. Strong organisational and time-management skills are needed, as is the ability to work autonomously, and also collaboratively with colleagues in the team and wider organisation, and a range of external stakeholders.
* If London office-based, you will be required to attend London Head Office 40% of weekly working hours. If home-based, you will be required to attend the London Head Office for business needs as required. Please note this is a UK-based role and candidates will need to be based in the UK.
We offer a range of benefits including:
Please note you will need to have the right to work in the UK before starting work with us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for our roles.
Closing date for completed applications is 11:59pm on Monday 1 June, 2026.
First interviews will be held week commencing Monday 8 June, 2026. Second interviews will be held week commencing Monday 15 June, 2026.
We reserve the right to bring forward the closing date or extend if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
How to Apply
Before applying, please ensure you read the job description for more information about the role.
Applications should be made through our recruitment portal Hireful and to apply, please select ‘Apply Now.’
No agencies or media please.
Our commitment to an inclusive workplace
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with diverse backgrounds, experiences, and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities.
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
REF-228 389
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.
We are looking for an experienced and highly organised Operations Manager to keep our offices, systems, and services running smoothly across the UK. This is a varied and impactful role where your work directly enables frontline teams to deliver life-changing support.
About the role:
Reporting to the Director of Finance and Operations, you will take ownership of the day-to-day operational infrastructure of the organisation, including:
This is a hands-on role with real responsibility and variety.
What we’re looking for:
Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts - including managed IT service contracts, budgets and holds a qualification in cyber security or IT.
Why join us?
We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:
If you’d like to find out more about these benefits and working with us, please visit our website.
More information about us and our recruitment process can be found in our Candidate Pack on our website.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply, please send your CV and a covering statement explaining why you’re a strong fit and meet the criteria for the role to us via the link.
Please disclose in your covering letter if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
If you’re looking for a role where your operational expertise genuinely makes a difference, we’d love to hear from you.
Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you’ll play a crucial role in keeping our organisation connected and effective.
This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You’ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more.
In joining SHP, you’ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you’ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it’s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London.
About you:
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified.
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require a basic DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
We are looking for a CRM Specialist to maintain and develop Blood Cancer UK’s CRM, ensuring high-quality, reliable and compliant data that enables teams across the organisation to deliver against our strategy. You will play a key role in improving data integrity, managing data flows, and strengthening the systems and processes that underpin supporter engagement, fundraising activity and reporting. Working closely with colleagues across ICT, Data and Innovation, Fundraising, Supporter Relations and Finance, you will help ensure our CRM is effective, well-governed and continuously improving.
The successful candidate will be confident working with relational databases and CRM systems, with strong SQL and Excel skills and a keen eye for detail. You will combine technical expertise with a problem-solving mindset, supporting users across the organisation, troubleshooting data issues, and identifying opportunities to improve processes through automation and better ways of working. You will also contribute to documentation, governance and training, helping build confidence and capability in CRM use across teams.
Regular travel to our London office will be required, typically once per month or as the role demands.
We welcome applications for part-time or full-time working patterns. The minimum part-time hours for this role are 21 hours per week, with 28 hours also available, up to full-time. Please clearly state your preferred working hours in your cover letter.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



The client requests no contact from agencies or media sales.
You’ll be responsible for leading day-to-day IT operations, ensuring our infrastructure, systems and support services are resilient, user-focused and continuously improved. Working closely with senior stakeholders and external suppliers, you’ll drive service performance, manage key technology partners and oversee the delivery of operational change and improvement projects.
This role combines operational leadership with project delivery, including managing service transitions, improving processes, strengthening resilience and supporting effective incident management. You’ll also lead and develop a high-performing team, ensuring technology services meet the needs of colleagues, volunteers and the wider organisation.
We’re looking for an experienced IT leader with strong service delivery, supplier management and project delivery experience, who thrives in a fast-paced, multi-supplier environment and is passionate about using technology to enable organisational impact.
The client requests no contact from agencies or media sales.
We are looking for an experienced and compassionate Support Services Manager to lead BBS UK’s support services for children, adults and families living with Bardet-Biedl syndrome (BBS).
BBS UK is a national charity supporting people affected by this rare genetic condition. We work closely with NHS specialist clinics and other services to help individuals and families access the support they need and navigate health, education, social care and welfare systems.
This is an exciting opportunity to lead a small, dedicated team providing practical support, advocacy and guidance to people living with BBS and their families.
The role includes team leadership, safeguarding responsibility and service development. You will help ensure people receive safe, responsive and person-centred support while continuing to improve and strengthen our services.
About the Role
As Support Services Manager, you will oversee BBS UK’s clinics support and advice services. Working closely with the CEO, NHS clinics and partner organisations, you will:
Lead and support a small remote-working team
Provide supervision and safeguarding leadership to Patient Liaison Officers and Advice Workers
Act as Designated Safeguarding Lead (DSL) for the organisation
Oversee caseloads, service quality and risk management
Support staff wellbeing, learning and development
Build positive relationships with NHS and external partners
Help develop and improve BBS UK’s support services
This is a home-based role with travel to specialist clinics in London and Birmingham, plus occasional meetings and events. Travel expenses will be reimbursed in line with BBS UK policies.
About You
We are looking for someone who:
Has experience managing a team within health, social care, welfare or voluntary sector services
Has experience providing leadership, supervision or safeguarding oversight within a support service setting
Has strong safeguarding knowledge and can make sound decisions in complex situations
Communicates well and builds positive working relationships
Can manage competing priorities and support a busy team
Is organised, practical and calm under pressure
Is reflective, approachable and supportive
Shares our commitment to inclusive, person-centred support
Wants to make a meaningful difference to people living with BBS
Why Join BBS UK?
BBS UK is a small, supportive charity making a real difference to the lives of people affected by Bardet-Biedl Syndrome. By joining us, you will:
Make a direct and meaningful difference to children, adults and families living with BBS
Be part of a supportive and values-driven team
Work flexibly from home while contributing to a nationally recognised rare disease support service
Receive ongoing training, supervision and professional development
Help shape the future of support services for people living with BBS
Additional Information
An enhanced DBS check is required for this role
Some evening or weekend work may occasionally be required, with time off in lieu provided
If you’re ready to use your skills and experience to make a meaningful impact, we’d love to hear from you. If you would like to discuss the role before applying, details can be found in the application pack.
Application Deadline: Sunday 7th June 2026 (midnight)
Interviews: Expected to take place in London on 16th and 18th June 2026
We support and empower our community, champion wellbeing, and raise awareness, ensuring understanding, support, and hope for all affected.

The client requests no contact from agencies or media sales.
At Hampstead Theatre, we create bold, original and thought-provoking theatre, championing new voices and working with some of the industry’s most exciting creative talent.
We are looking for a passionate and driven Development Manager to play a central role in helping us achieve our ambitious fundraising goals, raising £1.5m this year to support our artistic work and protect future growth.
This is a dynamic and people-focused role at the heart of the organisation. You will help build meaningful relationships with new and existing supporters, have the opportunity to lead and deliver a vibrant programme of fundraising events, and work closely with Patrons and high-net-worth individuals whose generosity makes our work possible.
We are looking for someone who combines excellent relationship building skills with creativity, warmth and attention to detail. You will bring experience of fundraising within the arts or not for profit sector, an enjoyment for creating memorable donor experiences, and a genuine belief in the power of ambitious theatre to inspire and engage.
If you are energised by new writing, enjoy connecting people to artistic work they care about, and want to make a tangible impact within one of London’s leading producing theatres, we would love to hear from you.
RESPONSIBILITIES INCLUDE:
Individual Giving
Working closely with the Director of Development and Board, you will help secure Patrons and donor support that sustains and develops the theatre’s artistic ambitions.
This includes helping to shape and manage Production Syndicates and Giving Circles, researching and cultivating prospective donors, and confidently making funding approaches. The role involves close collaboration with artists and creative teams, connecting supporters directly with the work they are helping to bring to life.
You will build warm, lasting relationships with Patrons, providing excellent stewardship and supporter care, including assisting with ticket bookings and donor experiences. You will also represent the Development team at key theatre events, acting as an engaging and knowledgeable ambassador for the organisation.
Events
Working closely with the Director of Development and Board of Trustees, you will play an important role in delivering the theatre’s flagship annual fundraising gala — a celebrated and high-profile event at the heart of our fundraising programme – including:
Shaping and managing guest lists and invitations
Exploring sponsorship opportunities and auction activity, creating an exceptional experience for supporters while maximising income generation
Working closely with operational teams on catering, entertainment and venue management.
Alongside this, you will work with the Development team to create and deliver a year-round programme of stewardship and cultivation events — creating meaningful opportunities for audiences and supporters to connect more deeply with the Theatre’s work and artists.
Board and Development Committee
You will support the smooth running of the Development Committee through efficient administration, coordination and communication, while also building strong working relationships with Board Trustees.
Working closely with Trustees, you will help cultivate new supporter relationships through prospect introductions, events and donor engagement activity, playing an important role in strengthening the Theatre’s network of advocates and supporters.
General
As part of a collaborative and ambitious team, you will support the effective administration and financial management of Development activity, maintaining accurate income and expenditure records and contributing to regular income forecasting and reporting.
You will also help coordinate guest lists for Press Nights and other cultivation events, preparing briefing materials for senior staff and Board Members to ensure supporters and stakeholders receive a thoughtful, informed and personalised experience throughout their engagement with the Theatre.
PERSON SPECIFICATION
To apply and for further information, please visit our website and download the job pack.
The client requests no contact from agencies or media sales.
Working alongside the other Finance Manager (job-share partner) and the Co-Director, this role is responsible for ensuring the charity’s finances are effectively managed and that financial records are accurate and up-to-date. The postholder will collaborate closely with their job-share counterpart; together, they will be jointly accountable for the smooth operation of the organisation’s financial systems, while maintaining clearly defined areas of responsibility.
This role has a primary focus on the operational delivery of finance functions, including day-to-day processing and book-keeping related to income. It will ensure robust financial controls, accurate record-keeping, and efficient financial processes, supporting Women for Refugee Women to operate effectively and maintain strong financial discipline.
Location: Old Street, London (Hybrid) * Please note that we are based in a women-only building.
Accountable to: Co-Director
Salary and hours: £44,289 - £49,339 pro rata (dependent on experience), 21 hours per week, plus benefits
Length of contract: Permanent
Purpose of the role: Working alongside the other Finance Manager (job-share partner) and the Co-Director, this role is responsible for ensuring the charity’s finances are effectively managed and that financial records are accurate and up-to-date. The postholder will collaborate closely with their job-share counterpart; together, they will be jointly accountable for the smooth operation of the organisation’s financial systems, while maintaining clearly defined areas of responsibility.
This role has a primary focus on the operational delivery of finance functions, including day-to-day processing and book-keeping related to income. It will ensure robust financial controls, accurate record-keeping, and efficient financial processes, supporting Women for Refugee Women to operate effectively and maintain strong financial discipline.
Key responsibilities
Finance Administration
Together with the Finance Manager (Strategic) and the Co-Director, ensure that the charity’s finances are well managed and accounts are kept up to date.
Maintain overall responsibility for accounts receivable, and support the Finance Manager (Strategic) with accounts payable.
Working together with the Finance Manager (Strategic), ensure all income and expenditure is entered onto the electronic book-keeping system (currently Quickbooks) accurately and in a timely manner, and assigned to relevant funds in accordance with funders’ requirements and restrictions.
Ensure all donation details are correctly entered into the Donorfy fundraising database.
Ensure imported data in the accounting systems reconciles accurately with recorded transactions, and produce bank reconciliations as needed.
Finance Management
Implement and monitor day-to-day financial controls, ensuring all processes meet audit and internal control standards. Ensure proper document storage, coding and audit trails for all transactions.
Support the Finance Manager (Strategic) in reviewing and updating operational finance procedures and ensuring organisation-wide compliance.
Working closely with the Finance Manager (Strategic) and the Co-Director, support improvements to finance systems and workflows.
Act as a bank signatory where appropriate.
Income Management
Ensure that all grants and other income due to the charity are received and managed in line with funder conditions and restrictions.
Issue and track invoices to ensure all income owed to the charity is collected promptly.
Ensure all cheques / cash income received is deposited into the current account in a timely manner.
Support fundraising and individual giving colleagues by providing accurate, timely financial information on a weekly basis to strengthen donor stewardship and reporting.
Maintain accurate records of gift aid declarations made. Prepare and submit regular Gift Aid claims to maximise eligible income.
Maintain accurate records of gift-in-kind and pro bono donations, organisational assets and restricted funds.
Ensure all income is recorded consistently across both the financial system and the fundraising database, working closely with the Individual Giving Manager to ensure alignment and information flow.
Operational Reporting & Support
Provide financial administration support across the organisation, including for delivery teams and fundraising colleagues.
Work closely with the Finance Manager (Strategic) to ensure accurate information flows between operational processing and financial planning/reporting.
Provide responsive support to staff, helping them navigate finance processes confidently and consistently.
Support the Finance Manager (Strategic) to prepare quarterly financial updates and Management accounts, as well as annual financial statements.
Support the Finance Manager (Strategic) and Co-Director with payroll, pension reports and human resources management when required.
Attend the quarterly Finance & HR committee meetings and contribute to preparing papers as needed.
General
Undertake any other duties commensurate with the post.
Support wider organisational activities as needed, including on occasion in the evenings or at weekends.
Meet regularly for line management, supervision and appraisal with the Co-Director.
Identify own training needs and undertake relevant training and development, approved by the Co-Director.
Women for Refugee Women supports women seeking safety in the UK to rebuild their lives and campaigns alongside them for a compassionate asylum system.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone who is passionate about supporting those affected by ovarian cancer through a people-centered approach. You must be experienced in providing support services, well-organised and approachable. We have embedded our health equalities work stream across our organisation, so you must be committed to an inclusive approach across all your work. You will be an important member of our staff team, contributing to positive and constructive engagement with our community. We will provide you with training and supervision to support you to develop professionally within this role and to maintain a healthy work/life balance.
Pay scale: £29,899 – £33,668 per year (full time), pro-rata if part time. All our salaries are benchmarked based on the requirements of the Role Description and comparable roles in the charity sector. Salaries are subject to an annual review; we also award an annual cost of living increase.
Hours: 21 hours (part time) to 35 hours (full time) per week. We can offer flexibility around core operational hours to accommodate caring responsibilities. Core hours of work are between 8.30am to 5.30pm. Wednesday is a core working day.
Location is either:
· Home-based with an appropriate working space where confidentiality can be assured. Lives within the UK.
Or
· In our London office, this option attracts an additional payment.
In both scenarios you must be able to attend bi-monthly meetings in London and undertake occasional travel in the UK for meetings and support events.
Contract type: Permanent
JOB DESCRIPTION
You will work within the support team in providing the first point of contact for all support enquiries to Ovacome, via telephone, email, instant chat, and social media channels.
You will provide information and support on a wide range of ovarian cancer issues, including broader issues around living with cancer, ensuring that all information is evidence based and up-to-date.
You will assist in the moderation of the My Ovacome support forum and provide information where required to members.
You will assist in keeping the Support Services information on the Ovacome website up-to-date.
You will keep full, accurate, contemporaneous records of all enquiries following Ovacome policies and procedures, including confidentiality and data protection. You will maintain and update records on the Ovacome database.
You will assist in the organisation and facilitation of Ovacome groups as required.
You will maintain knowledge of clinical and research developments in ovarian cancer through relevant journals, attending conferences and liaison with healthcare professionals.
You will assist with the production of reports as required.
You will participate in regional support events as required, liaising with local services prior to the event.
You will contribute to the Ovacome information resources and work with other members of the Ovacome to produce content that is of interest to our community.
You will work with the support team to identify common questions and themes from our service users so that we can proactively meet the needs of the wider community.
You will assist with writing and updating our Information booklets and resources to agreed standards (PIF Tick) and following agreed processes.
The client requests no contact from agencies or media sales.
Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
Job Summary for Senior Health Information Officer
This role is ideal for someone passionate about creating high-quality, evidence-based health information and making complex medical topics accessible to all audiences. You will play a key part in developing engaging content, maintaining information standards, and ensuring patients, professionals and the public have access to accurate, up-to-date resources.
You’ll work collaboratively across teams, manage a wide range of digital and print resources, and help drive innovation in how health information is delivered and used.
Key Responsibilities
About You
Please note this is a summary of the role. For a comprehensive outline of responsibilities and requirements, please refer to the attached job description.
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.