Information management jobs

Age UK Kensington and Chelsea’s Information and Advice (I&A) service provides rights-based information, advice and advocacy on Welfare Benefits, Social Care and Housing options as well as practical assistance to enable older people access their entitlements.

Join a vibrant, values‑driven local charity making a real difference to older people across Kensington and Chelsea. As a Senior Information & Advice Caseworker, you’ll play a key role in ensuring our rights‑based advice service is the best it can be — supporting advisers, shaping quality, and helping older people access the benefits, care and housing options they deserve.

If you’re motivated by impact, collaboration and championing dignity and independence, we’d love to hear from you!

Trading Service is recruiting a sales and information administrator.  Trading service provides uniform, resources, badges and gifts to our members along with other customer support services.  We are looking for a motivated and dynamic individual to join the team in Cheshire.

As an administrator you will be required to work as part of the Sales and information team providing an effective sales and information service to the Associations customers and members, ensuring agreed levels of service are met. The job involves telephone and email customer contact.  You should enjoy customer interaction and working in a busy environment as part of a team that’s sociable, fun and thrives on providing excellent customer service.

The successful candidate will have experience in working with service providers, analysing and reporting information and recommending improvement actions.  In addition, you will have strong verbal and written communication skills, be proficient using Microsoft office programs, stock and order management systems and customer information systems. 

We’re looking for a hands-on and adaptable IT professional who combines strong technical expertise with a commitment to social impact. This role blends operational IT leadership with vocational training support.

You will take ownership of technical quality across our charitable refurbishment programme while working alongside teaching staff to support vulnerable adults in developing practical industry standard IT skills. Your contribution will directly support our mission to reduce the digital divide and create pathways into employment through technology.

Key Responsibilities

1. Refurbishment, Training & Technical Quality

• Act as the technical lead for all refurbished devices, ensuring consistently high standards for resale or donation
• Support teachers in delivering hands-on training, guiding learners through disassembly, diagnostics, repair, and software installation
• Carry out final quality control checks before devices enter the sales or donation pipeline
• Identify faults early and ensure devices are fully functional to minimise post-sale issues
• Evaluate incoming donations from corporate partners to determine refurbishment viability and processing requirements.
• Manage software installation and licensing (Windows/Office) across refurbished and internal machines

2. eCommerce & Sales Support

· Work closely with the Multi-Channel Sales Executive to support online sales activity

• Provide accurate technical specifications and condition assessments for listings
• Advise on pricing based on performance, battery health, and hardware configuration
• Help identify which devices are suitable for eBay versus community distribution
• Liaise with donor should there be any technical issues with devices
• Develop and implement ‘after-sales’ support for sold and donated devices.

3. Systems, Data & Infrastructure

• Oversee secure data wiping processes, ensuring full compliance with GDPR and data protection standards
• Manage the flow of devices through our CRM and inventory systems from donation to final use
• Maintain internal IT infrastructure, including network (Unifi Wi-Fi, LAN/WAN), patch panels, and server environment (IIS)
• Support hardware and systems including AWS environment, desktops, CCTV and display equipment
• Manage user accounts, backups, and disaster recovery processes to ensure continuity
• Provide general internal IT support across our systems

What We’re Looking For

Technical Skills & Experience

• Strong hands-on experience with Hardware to include laptops, desktops, tablets and smartphone hardware repair, diagnostics, and refurbishment
• Experience managing small networks (Unifi, LAN/WAN, patch panels)
• Familiarity with server environments and server management (IIS, SQL), CRM systems, and business tools such as Xero
• Solid understanding of data security, GDPR, and secure data sanitisation
• Comfortable managing both infrastructure and day-to-day IT support

Soft Skills

• Patient and approachable, with the ability to support individuals in a learning environment
• Able to explain technical concepts in a clear, simple way 
• Practical problem-solver with a hands-on mindset within the charity

Personal Attributes

• Proactive and self-sufficient – takes ownership of technical standards and systems
• Strong attention to detail, particularly around quality control and data security
• Positive, supportive, and a team player
• Motivated by social impact, sustainability, and community development

Working alongside the other Finance Manager (job-share partner) and the Co-Director, this role is responsible for ensuring the charity’s finances are effectively managed and that financial records are accurate and up-to-date. The postholder will collaborate closely with their job-share counterpart; together, they will be jointly accountable for the smooth operation of the organisation’s financial systems, while maintaining clearly defined areas of responsibility.

This role has a primary focus on the operational delivery of finance functions, including day-to-day processing and book-keeping related to income. It will ensure robust financial controls, accurate record-keeping, and efficient financial processes, supporting Women for Refugee Women to operate effectively and maintain strong financial discipline. 

Location: Old Street, London (Hybrid) * Please note that we are based in Tindlemanor, a women-only building. 

Accountable to: Co-Director 

Salary and hours: £44,289 - £49,339 pro rata (dependent on experience), 21 hours per week, plus benefits 

Length of contract: Permanent 

Purpose of the role: Working alongside the other Finance Manager (job-share partner) and the Co-Director, this role is responsible for ensuring the charity’s finances are effectively managed and that financial records are accurate and up-to-date. The postholder will collaborate closely with their job-share counterpart; together, they will be jointly accountable for the smooth operation of the organisation’s financial systems, while maintaining clearly defined areas of responsibility.

This role has a primary focus on the operational delivery of finance functions, including day-to-day processing and book-keeping related to income. It will ensure robust financial controls, accurate record-keeping, and efficient financial processes, supporting Women for Refugee Women to operate effectively and maintain strong financial discipline. 

Key responsibilities

Finance Administration 

• Together with the Finance Manager (Strategic) and the Co-Director, ensure that the charity’s finances are well managed and accounts are kept up to date. 

• Maintain overall responsibility for accounts receivable, and support the Finance Manager (Strategic) with accounts payable.

• Working together with the Finance Manager (Strategic), ensure all income and expenditure is entered onto the electronic book-keeping system (currently Quickbooks) accurately and in a timely manner, and assigned to relevant funds in accordance with funders’ requirements and restrictions.

• Ensure all donation details are correctly entered into the Donorfy fundraising database. 

• Ensure imported data in the accounting systems reconciles accurately with recorded transactions, and produce bank reconciliations as needed. 

Finance Management 

• Implement and monitor day-to-day financial controls, ensuring all processes meet audit and internal control standards. Ensure proper document storage, coding and audit trails for all transactions. 

• Support the Finance Manager (Strategic) in reviewing and updating operational finance procedures and ensuring organisation-wide compliance. 

• Working closely with the Finance Manager (Strategic) and the Co-Director, support improvements to finance systems and workflows. 

• Act as a bank signatory where appropriate.

Income Management 

• Ensure that all grants and other income due to the charity are received and managed in line with funder conditions and restrictions. 

• Issue and track invoices to ensure all income owed to the charity is collected promptly. 

• Ensure all cheques / cash income received is deposited into the current account in a timely manner. 

• Support fundraising and individual giving colleagues by providing accurate, timely financial information on a weekly basis to strengthen donor stewardship and reporting. 

• Maintain accurate records of gift aid declarations made. Prepare and submit regular Gift Aid claims to maximise eligible income. 

• Maintain accurate records of gift-in-kind and pro bono donations, organisational assets and restricted funds. 

• Ensure all income is recorded consistently across both the financial system and the fundraising database, working closely with the Individual Giving Manager to ensure alignment and information flow. 

Operational Reporting & Support 

• Provide financial administration support across the organisation, including for delivery teams and fundraising colleagues. 

• Work closely with the Finance Manager (Strategic) to ensure accurate information flows between operational processing and financial planning/reporting. 

• Provide responsive support to staff, helping them navigate finance processes confidently and consistently. 

• Support the Finance Manager (Strategic) to prepare quarterly financial updates and Management accounts, as well as annual financial statements. 

• Support the Finance Manager (Strategic) and Co-Director with payroll, pension reports and human resources management when required. 

• Attend the quarterly Finance & HR committee meetings and contribute to preparing papers as needed. 

General 

• Undertake any other duties commensurate with the post.

• Support wider organisational activities as needed, including on occasion in the evenings or at weekends. 

• Meet regularly for line management, supervision and appraisal with the Co-Director. 

• Identify own training needs and undertake relevant training and development, approved by the Co-Director. 

Do you want to provide critical systems and logistical support for our growing and ambitious education charity? The Finance and Operations Coordinator is responsible for managing our day-to-day financial systems, overseeing the running of our database and website, and providing administrative support for the general running of the organisation, including project managing our community and fundraising events. You will provide support to the Executive Director and other members of the team to ensure the smooth running of Teach for Tomorrow.

We are a small and passionate team that work on a hybrid model: your place of work should be within easy commuting distance from either London, Manchester, Coventry or Grantham.

Your Key Duties and Accountabilities

Finance Administration

• Place, track and process orders, invoices, expenses and financial transactions

• Maintain Quickbooks with all transactions, provide reports as required and maintain the interface between CiviCRM and Quickbooks

• Set up payments for authorisation in the bank account as required

• Generate contracts as required

• Maintain relationships with suppliers, venues and partners

• Manage the interface with the company pension provider and pensions regulator, making payments as required and ensuring all statutory obligations are met

Database, Website and Knowledge Management

• Maintain the organisation database and provide reports and information as required by team members

• Ensure that the website is up-to-date and upload new resources, information and news stories as required

• Monitor analytics relating to website and support the management of Search Engine Optimisation

• Ensure that the knowledge management system and processes are maintained, including website and database change logs

• Maintain the relationship with the website and database provider/sand ensure that the monthly retainer is monitored and reviewed

• Liaise with the Data Protection Officer to ensure that all statutory requirements are met in relation to data protection and UK GDPR

Operational Coordination and Administration

• Manage external vendor relationships, in particular - but not exclusively - website and database providers, HR and Health and Safety providers, Safeguarding support, IT support services, Accountant and Auditors, and memberships of organisations such as the National Council for Voluntary Organisations (NCVO)

• Maintain filing systems online and in hard copy (where required)

• Maintain policies and procedure documents, ensuring updates are made as required and updates are provided for reporting to board

• Be first point of contact for general enquiries and monitor all general communication channels

• Provide general administration support as required

Events 

• Work with the Chief Executive and other staff to ensure successful planning and execution of fundraising, cultivation, and stewardship events and all related activities. Responsibilities include: managing invitation process, tracking registrations and gifts, running and circulating reports

• Provide logistical support of the events on the day

Perform other related duties as required by position.

There will be an occasional requirement to work outside normal hours to support evening events – with a late start and late finish – but if this is expected, advance notice will be given.

Your Core Competencies - Essential

• Competency with technology, including Microsoft, Google and other software/tools (E)

• Specific experience of either working with a database (CiviCRM or similar) OR a finance management system (Quickbooks or similar) (E)

• Strong relationship-building skills and an ability to maintain relationships over time (E)

• Effective communication skills - in writing and orally (E)

• Ability to manage time and multiple tasks (E)

• Well-organised and detail-oriented (E)

• Ability to resolve most issues and tasks independently, escalating complex situations (E)

• Maintain a high level of confidentiality due to the nature of work (E)

• Commitment to the purpose of Teach for Tomorrow (E)

Your Knowledge, Education and Experience - Desireable

• Project management skills and experience (D)

• Specific experience of either working with both CiviCRM and Quickbooks (D)

Your Specialised Certifications

• None

Your Primary Contacts

• Interacts broadly with all staff and significant interactions outside the charity including customers, vendors, consultants, and others

Your People Management

• No direct people management responsibilities

Your Key Performance Indicators (KPIs)

• Database and Website are maintained and managed well

• Finance processes are followed and maintained

• Vendor relationships are well managed

• Policies and procedures, administration systems and knowledge management systems are up-to-date and well managed

• Event logistics are managed well

• Works in line with the organisational values

Why work at Teach for Tomorrow?

Our purpose is to create a better world - one classroom at a time. We believe in the power and potential of educators to inspire and transform the lives of young people by unlocking new levels of understanding, awareness and community mindedness so they are equipped to create a better future for everyone.

Having recently rebranded from Facing History and Ourselves UK, we are focused on driving growth and giving as many schools and teachers as possible the tools and content to empower their students to become engaged citizens whilst also excelling in their academic performance. We will be developing new ways to extend our reach and scale our work. The coordinator role will be key to the smooth running and success of our organisation, supporting the operational, financial and community-building efforts that underpin our work. 

Employees receive 24 days of paid annual leave and all bank holidays. We provide up to a 5% match on pension contributions and there is an Employee Support Scheme in place.

Teach for Tomorrow is an Equal Opportunity Employer and proudly values diversity. Based on the current profile of our workforce and our commitment to being a diverse and inclusive workplace, which we believe makes an organisation more effective, we particularly welcome applications from people from Black, Asian and Minority Ethnic backgrounds, people living with a disability and people from the LGBTQ+ community. All applications will be assessed based on the candidate’s skills and abilities in relation to the person specification.

Teach for Tomorrow is committed to processing your personal data fairly, lawfully and transparently in line with GDPR 2016.

Teach for Tomorrow is a registered charity, number 1103592.

Please note, applicants must have the right to work in the UK. Unfortunately, we are unable to sponsor visas at this time.

Application Instructions

Please send a full CV (no more than 2 sides of A4) and a covering letter / supporting statement (no more than 2 sides of A4) which outlines with clear examples how you meet the core competencies, skills and experience required. Please also complete the Equal Opportunities Form, which you will encounter as you click 'Apply Now'.

The closing date for applications is Monday 1 June at 10am. We reserve the right to close applications for this role early, so we encourage candidates to submit their applications as soon as possible.

Interviews are currently scheduled for Wednesday 10 June. If you are unavailable on this date, please let us know. This will not affect your selection. If shortlisted, we will offer an alternative date.

If you would like to have an informal conversation before applying, please get in touch via the Contact Page on our website or with the email in the attached pack and someone will contact you to set up a call. 

At Age UK, effective governance is key to delivering our mission and supporting older people. We are looking for a Senior Governance Manager to play a pivotal role supporting our most senior Boards and Committees, ensuring robust governance, regulatory compliance, and strategic alignment.

The Senior Governance Manager is a key role managing and providing all aspects of the governance and secretariat service relevant to the most senior Boards and Committees within the Age UK Group and deputising for the Head of Governance and Legal with respect to duties as Company Secretary.

The role manages a team of 4 Executive Assistant and Governance Officers and 1 Executive Assistant (Chair/CEO) and the ability to line manage this team throughout the Board and Committee governance cycle and on individual projects / tasks, while also providing consistent executive services is key.

This is a very visible role working closely with Trustees and Directors as well as the most senior staff within the Charity, providing advice and support.

The post holder will lead projects, anticipate future governance matters and proactively tackle issues, with the ability to prioritise and manage many projects and activities in a busy environment. Please see role description for all responsibilities.

We operate a hybrid working model. We offer flexibility on working from home but require the applicant to be in our central London office approximately 4 times per month, in line with meeting schedules. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.

Age UK internal grade: 4L

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P

Experience
* Experience of provision of secretariat services; servicing senior level Boards and Committees A, I
* Experience of charity governance in a large and complex charity structure, including experience of establishing and maintaining governance policies and procedures A, I
* Experience of corporate governance A, I
* Line management experience A, I

Skills and Knowledge
* High level of written English A, T, P
* Excellent communication skills with the ability to communicate at all levels and to tailor communications to different audiences A, I, T, P
* Strong presentation, negotiation and interpersonal skills I
* Experience of or aptitude to explore how technology and the use of AI can transform the team's work I
* A good eye for detail A, I
* Proactive and able to work both individually and as a team. I
* Sound judgement with good problem-solving abilities I
* Highly organised, able to meet deadlines and manage / prioritise workflow A, I

Personal attributes
* Confident and able to take decisions I
* Personable and able to build good relationships quickly I
* Flexible and able to work in a changing and fast-moving environment I
* Discreet and comfortable with holding confidential information I

Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

* Experience / understanding of working within a financial service regulated environment. A, I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250
• Many additional benefits

Additional Information

Supporting statements and anonymisation

Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

Join an amazing charity that makes a difference for more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

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We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

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As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.
 

About you:

The Information Manager is an exciting role at MDUK, that will sit within the Services and Support team.

You'll:

• Work alongside the Head of Health Information and Engagement to develop and maintain of our high-quality, accessible information resources for people living with muscle wasting conditions.

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• Play a pivotal role within the Health Information and Engagement Team, helping ensure that people affected by muscle wasting conditions have access to trustworthy, user-focused content in both digital and print formats.

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• Be responsible for the high quality of our information portfolio throughout its lifecycle - from production to review, covering a range of subjects including condition-specific health information, practical advice, lifestyle guidance and welfare support.

About us:​

Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically. ​​

This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.​​

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Values and behaviours:​

• A positive attitude and approach that reflect the charity’s values.
   
• Seek opportunities to contribute to the development of the charity.
   
• A commitment to and an understanding of disability issues, equality, diversity and inclusion.
   
• Always demonstrate role model behaviour.​

Benefits:​

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.

Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offer range of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...
 

Location: We operate a hybrid model (home and office, London SE1). ​

Closing date: ​Sunday, 24th May 2026

NB Interviews likely to be held on the W/C 10th June 2026

Please download the job description to see full role responsibilities

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a IAG Specialist to play a pivotal role in our Employment Services in Haringey.

Sounds great, what will I be doing?

The IAG Specialist will provide high-quality Information, Advice and Guidance (IAG) to people with mental health conditions, supporting them to access employment, education, training, and volunteering opportunities.

The service delivers time-limited, light-touch one-to-one and group-based interventions, tailored to individual need and focused on progression, wellbeing, and increased independence.

The role will be predominantly community-based within one borough, requiring travel across community venues. Support will be delivered through a hybrid model, combining face-to-face and virtual engagement.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring experience delivering Information, Advice and Guidance within a community, mental health, or employment support setting, alongside a strong understanding of how mental health challenges can impact wellbeing, confidence, daily functioning, and readiness for work. You will have excellent communication and interpersonal skills, enabling you to build effective relationships with service users, employers, community partners, and clinical teams. You will be confident managing a varied caseload, maintaining accurate and high-quality case notes, and delivering engaging group sessions both in person and virtually. Strong administrative and digital skills are essential, including proficiency in Microsoft Office and case management systems. You will demonstrate high attention to detail and a firm commitment to safeguarding, confidentiality, GDPR, and organisational policies.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Information Officer

Salary: 

• Actual salary for 28 hours per week is £26,574.40 plus London Weighting £2,400 or Home Allowance £450 pa.
• Actual salary for 21 hours per week is £19,930.80 plus London Weighting £1,800 or Home allowance £450.

Hours: Part-time 28 or 21 hours per week
Benefits: • Flexible working • 30 days annual leave plus recognised bank holidays (pro-rata for part-time staff) • Contributory pension scheme • Healthcare cash plan covering dental, optical, 24/7 GP service •Employee assistance programme • Opportunities for learning and development

Cystic Fibrosis Trust is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis (CF). We're working towards a brighter future for everyone with CF by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way.

We are looking for an Information Officer to join our busy and supportive team at an exciting time of rapid change in cystic fibrosis and the information landscape. Changes in clinical care, treatments and the experiences and needs of people with CF have led to a dramatic increase in the breadth and volume of information we need to create, at a time when trusted information is more important than ever.

To navigate this, you’ll need solid editorial expertise and a commitment to engaging with and empowering the cystic fibrosis community through the development of high quality, engaging, accessible information, in print and digital formats.

You will develop and maintain our extensive offer of health and other information, including factsheets, booklets, clinical guidelines, web content and videos aimed at people affected by cystic fibrosis and clinical teams. You will make sure that our resources meet the needs of our target audiences through sensitive and meaningful involvement with people with CF and healthcare professionals.

You will have experience of producing high quality, comprehensive information for people with health conditions from concept through to publication and a knack for making complex health information easy to understand. An understanding of and commitment to the criteria of the Patient Information Forum quality kitemark (the PIF TICK) is integral to the role. 

This position will involve working on multiple projects concurrently, juggling priorities, being proactive in your approach and creating reactive information to address emerging issues. Strong organisational and time-management skills are needed, as is the ability to work autonomously, and also collaboratively with colleagues in the team and wider organisation, and a range of external stakeholders.

* If London office-based, you will be required to attend London Head Office 40% of weekly working hours. If home-based, you will be required to attend the London Head Office for business needs as required. Please note this is a UK-based role and candidates will need to be based in the UK.

We offer a range of benefits including:

• Flexible working
• 30 days annual leave plus recognised bank holidays (pro-rata for part time staff)
• Contributory pension scheme
• Healthcare cash plan covering dental, optical, 24/7 GP service 
• Employee assistance programme
• Opportunities for learning and development

Please note you will need to have the right to work in the UK before starting work with us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for our roles.

Closing date for completed applications is 11:59pm on Monday 1 June, 2026. 

First interviews will be held week commencing Monday 8 June, 2026. Second interviews will be held week commencing Monday 15 June, 2026.

We reserve the right to bring forward the closing date or extend if necessary.  Therefore, if you are interested in this role, please submit your application as early as possible.

How to Apply

Before applying, please ensure you read the job description for more information about the role. 

Applications should be made through our recruitment portal Hireful and to apply, please select ‘Apply Now.’

No agencies or media please.

Our commitment to an inclusive workplace

Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with diverse backgrounds, experiences, and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities.

It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.

REF-228 389

This role supports the finance function by leading the preparation and integrity of management accounts across the National Centre for Circus Arts group. Working closely with the Head of Finance, the Management Accountant ensures that financial processes, controls and reporting are robust, accurate and delivered to a high standard.

The role prepares monthly management accounts, supports budgeting and forecasting processes, and provides financial analysis and reporting to budget holders. It serves as a key point of contact for internal stakeholders, helping non-finance colleagues understand financial information and improve decision-making.

The post holder oversees core transactional processes including purchase and sales invoicing, reconciliations and payment runs, ensuring compliance with internal controls and policies.

This is a hands-on role in a busy, collaborative environment, requiring strong attention to detail, organisational skills, and the ability to manage competing priorities while maintaining accuracy and professionalism.

To apply, please complete the online application form, where you will upload a CV and be asked to write a response to three questions which are available on the Job Description.

Grants and Information Officer

Professionals Aid Guild

At the Professionals Aid Guild, we are a non-profession-specific charity dedicated to improving lives and relieving poverty among professionals and graduates across the UK. We support individuals facing challenges such as redundancy, illness, disability, family breakdown, and financial hardship in retirement.

This is an exciting period of growth and development for the charity, offering the successful candidate a real opportunity to contribute to meaningful work and drive positive change.

Each year, we support hundreds of individuals through direct grants covering essential living costs, further and children’s education, household items, furniture, and critical repairs. These grants often have a life-changing impact. Alongside this, we collaborate with a wide network of organisations and professional bodies to provide more holistic and sustainable support.

Could you be part of our small, dedicated team making a big difference?

About the Role

As Grants and Information Officer, you will play a central role in delivering our services. You will manage grant applications from initial assessment through to decision and award, contribute to committee processes, and support the wider operations of the charity.

Key Details

• Reporting to: CEO
• Hours: Part-time (21 hours per week)
• Working pattern: Flexible and hybrid working available (minimum one day per week in the office, typically Thursday)
• Salary: £28,000 – £31,500 FTE

Benefits

• 25 days annual leave (pro rata), plus bank holidays and Christmas closure
• Additional annual leave after three years’ service (up to 5 extra days)
• Employee Assistance Programme
• Flexible and hybrid working options
• Training and equipment provided

Key Responsibilities

Casework

• Manage applications from initial assessment through to committee review
• Liaise with beneficiaries and maintain accurate, confidential records
• Prepare agendas and take minutes for committee meetings
• Signpost applicants to other appropriate sources of support

Finance

• Administer grants within agreed limits
• Arrange payments to beneficiaries and service providers
• Support audit processes

Grants Management System

• Maintain and update the grants database (Benefactor)
• Produce reports and review system content as required

Administration & Resources

• Update and maintain internal resources, including application forms, guidance, and standard communications
• Support website content updates
• Maintain standard operating procedures
• Provide general office administration support

Additional Duties

• Attend and support the AGM and other organisational meetings
• Represent the charity externally when required
• Support the CEO with fundraising strategy and policy development
• Undertake other duties as required in a small team environment

About You

You will be:

• Educated to degree level
• Proficient in Microsoft Office
• Experienced in working with databases and updating websites
• Familiar with fundraising applications and/or the charity sector (ideally benevolent funds or welfare services)
• Knowledgeable about the UK statutory benefits system
• Familiar with accounting software such as Xero or Dext (desirable)
• Highly organised, with the ability to prioritise a varied workload
• Adaptable and comfortable working in a small team
• An excellent communicator, both written and verbal
• A collaborative team player with strong interpersonal skills
• Confident in problem-solving and decision-making
• Sympathetic to the charity’s mission and values

How to Apply

Please submit your CV along with a supporting statement outlining how you meet the requirements for the role.

�� Closing date: 26 May 2026
Applications will be reviewed on a rolling basis, and the vacancy may close early.

�� Interview date: Monday 15 June 2026
Please ensure availability on this date.

We’re looking for a creative and organised Design Officer to join our Marketing team on a FTC until August 2027. This is an opportunity to play a key role in helping people recognise The National Lottery Community Fund and understand the difference our funding makes to communities across the UK.

Working closely with the Brand Manager and colleagues across Communications and Engagement, you’ll help create clear, accessible and engaging design materials for a wide range of channels. From templates, presentations and reports to campaign assets, event materials and branded guidance, your work will help us tell our story consistently and creatively.

This role would suit someone who has a flare for design and enjoys balancing hands-on design delivery with brand stewardship, working with different teams, managing varied briefs and finding practical creative solutions in a busy organisation.

You might start the day reviewing new design requests from colleagues, then spend time creating branded assets for a campaign, presentation, report or event. Later, you may be advising a team on how to apply our visual identity, updating a template, or working with an external designer to make sure commissioned work is on brand, accessible and delivered on time.

You’ll be expected to balance hands-on design delivery with brand guidance, helping colleagues produce communications that are clear, consistent and engaging.

Key responsibilities may include:

• Create high-quality design materials for internal and external communications, across print and digital channels.
• Manage and prioritise design requests, agreeing realistic timelines with colleagues.
• Support the Brand Manager in maintaining the consistency and integrity of the Fund’s visual identity.
• Provide practical design advice to teams across the UK, balancing brand consistency with creative flexibility.
• Design quick-turnaround assets in-house, including presentations, social media graphics, reports, event materials and branded documents.
• Brief and work with external designers, freelancers or suppliers where additional support is needed.
• Ensure design work is accessible, inclusive and appropriate for the intended audience.
• Work closely with communications, content and country teams to support integrated campaigns and projects.

We’re looking for someone with strong practical experience in graphic design, ideally with at least five years’ experience in a design role or similar creative environment. You’ll be confident creating high-quality design work across a range of formats, including digital, print, presentations, reports, social media, campaign materials and event assets.

You’ll need a good understanding of brand identity and be able to apply guidelines consistently while still bringing creative thinking and flexibility to your work. You should be comfortable managing multiple briefs, prioritising your workload and working to deadlines in a busy organisation.

The ideal candidate will have:

• At least five years’ experience in a graphic design role or similar creative background.
• A strong, up-to-date portfolio of design work that you are able to talk through.
• Experience creating materials for both digital and print channels.
• Good knowledge of design software and tools, such as Adobe Creative Suite, Canva or similar.
• An understanding of accessibility and inclusive design principles.
• Strong attention to detail and the ability to produce clear, polished and accurate work.
• Experience working with brand guidelines and maintaining visual consistency.
• Good communication skills, with the confidence to advise colleagues and respond constructively to feedback.
• The ability to manage competing deadlines and work with colleagues across different teams.
• Experience briefing or working with external designers, freelancers or suppliers would be helpful.
• This role can be based anywhere in the UK. You will be expected to travel at least once a month for team meetings, and occasional additional travel may be required to support projects, events or collaboration with colleagues.
• A relevant design qualification, certification or equivalent professional experience would be welcome, but we are most interested in your practical experience, portfolio and ability to create accessible, effective and brand-aligned design work.

Interview details:

• Date: w/c 6th or 13th July
• Format: Online
• Location: We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.

For an informal discussion about the role, please contact: Ibi Adekoya. For any questions about the recruitment process, please email us.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application. If you are selected for interview we will request to view your portfolio before the interview date. 

Your supporting statement should explain how your skills and experience meet the essential criteria below. Your portfolio should include examples of recent design work that show your approach to brand, accessibility, layout, digital and/or print design. We will use your CV, supporting statement and portfolio to assess your application.

Essential Criteria:

• At least five years’ practical experience working in graphic design, brand design or a similar creative role.
• A strong and relevant portfolio demonstrating high-quality design across a range of formats, such as digital, print, reports, presentations, campaigns, social media or event materials.
• Experience applying brand guidelines consistently while using creative judgement to adapt designs for different audiences, channels and purposes.
• Strong working knowledge of design tools, particularly Adobe Creative Suite, with confidence using other tools such as Canva or Microsoft PowerPoint where appropriate.
• Good understanding of accessibility and inclusive design principles, with the ability to create clear, user-focused and accessible design work.
• Strong communication skills, with the confidence to advise colleagues on design choices and explain creative decisions clearly.
• Experience commissioning and briefing and working with external designers, freelancers or suppliers where additional support is needed

Desirable Criteria:

• Experience designing for a public sector, charity, non-profit or purpose-led organisation.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Senior Finance Manager 

Suzy Lamplugh Trust 

Location: Hybrid (40% office-based London Vauxhall) 
Hours: Full-time (35 hours) 

Term: Permanent 
Salary: £42,654
Start:: ASAP 

As the Suzy Lamplugh Trust approaches its 40th anniversary year, we are entering an exciting period of growth, development and transformation. We are looking for an experienced, proactive and commercially aware Senior Finance Manager to strengthen our finance function and help support the next phase of the organisation’s journey. 

About the role 

This is a pivotal role within the Trust. You will work closely with senior leadership to provide high-quality management information and financial oversight that supports informed decision-making across the organisation. 

We are looking for an experienced and proactive Senior Finance Manager to lead the day-to-day finance operations of the Trust and play a central role in the production of high-quality management information that supports strategic and operational decision-making. 

The Trust operates across both charitable and commercial income streams, including consultancy and training services, therefore experience across both charity finance and corporate/commercial finance environments is highly desirable. 

This role would suit someone who thrives in a fast-paced environment, whilst improving systems and processes that support both, charity-funded and commercial activity. 

The Senior Finance Manager will lead the operational management of the finance function, ensuring robust financial controls, effective reporting and efficient day-to-day financial operations across the organisation. 

Reporting to the Director of Finance, HR and Governance, the role has significant responsibility for: 

• Management accounts and reporting 

• Budgeting and forecasting 

• Cashflow oversight 

• Audit and compliance 

• Payroll oversight 

• Financial controls and process improvement 

• Commercial and operational financial analysis 

• Management of the finance team 

Additional information 

• This is not a senior leadership role and the successful candidate will report to the Director of Finance, HR and Governance.

• This role is hybrid; however, full-time attendance at our London office will be required during the first three months to support induction and integration into the organisation. 

About the role:

At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you’ll play a crucial role in keeping our organisation connected and effective.

This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You’ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more.

In joining SHP, you’ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you’ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it’s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London.

About you:

• Experience in Providing 1st and 2nd line IT support over a number of channels including face to face, phone, email, text, chat and video. 
• Excellent verbal and written communication skills. 
• Strong organisational skills and shows enthusiasm to all duties. 
• Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution. 
• Experience in troubleshooting hardware including cloud servers, desktops, laptops and network equipment. 
• High level of personal organisation with the ability to plan and prioritise own work. 
• Has experience in Microsoft applications like Microsoft Dynamics CRM. 

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified.

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require a basic DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.