Information management jobs

Grants and Information Officer

Professionals Aid Guild

At the Professionals Aid Guild, we are a non-profession-specific charity dedicated to improving lives and relieving poverty among professionals and graduates across the UK. We support individuals facing challenges such as redundancy, illness, disability, family breakdown, and financial hardship in retirement.

This is an exciting period of growth and development for the charity, offering the successful candidate a real opportunity to contribute to meaningful work and drive positive change.

Each year, we support hundreds of individuals through direct grants covering essential living costs, further and children’s education, household items, furniture, and critical repairs. These grants often have a life-changing impact. Alongside this, we collaborate with a wide network of organisations and professional bodies to provide more holistic and sustainable support.

Could you be part of our small, dedicated team making a big difference?

About the Role

As Grants and Information Officer, you will play a central role in delivering our services. You will manage grant applications from initial assessment through to decision and award, contribute to committee processes, and support the wider operations of the charity.

Key Details

• Reporting to: CEO
• Hours: Part-time (21 hours per week)
• Working pattern: Flexible and hybrid working available (minimum one day per week in the office, typically Thursday)
• Salary: £28,000 – £31,500 FTE

Benefits

• 25 days annual leave (pro rata), plus bank holidays and Christmas closure
• Additional annual leave after three years’ service (up to 5 extra days)
• Employee Assistance Programme
• Flexible and hybrid working options
• Training and equipment provided

Key Responsibilities

Casework

• Manage applications from initial assessment through to committee review
• Liaise with beneficiaries and maintain accurate, confidential records
• Prepare agendas and take minutes for committee meetings
• Signpost applicants to other appropriate sources of support

Finance

• Administer grants within agreed limits
• Arrange payments to beneficiaries and service providers
• Support audit processes

Grants Management System

• Maintain and update the grants database (Benefactor)
• Produce reports and review system content as required

Administration & Resources

• Update and maintain internal resources, including application forms, guidance, and standard communications
• Support website content updates
• Maintain standard operating procedures
• Provide general office administration support

Additional Duties

• Attend and support the AGM and other organisational meetings
• Represent the charity externally when required
• Support the CEO with fundraising strategy and policy development
• Undertake other duties as required in a small team environment

About You

You will be:

• Educated to degree level
• Proficient in Microsoft Office
• Experienced in working with databases and updating websites
• Familiar with fundraising applications and/or the charity sector (ideally benevolent funds or welfare services)
• Knowledgeable about the UK statutory benefits system
• Familiar with accounting software such as Xero or Dext (desirable)
• Highly organised, with the ability to prioritise a varied workload
• Adaptable and comfortable working in a small team
• An excellent communicator, both written and verbal
• A collaborative team player with strong interpersonal skills
• Confident in problem-solving and decision-making
• Sympathetic to the charity’s mission and values

How to Apply

Please submit your CV along with a supporting statement outlining how you meet the requirements for the role.

�� Closing date: 26 May 2026
Applications will be reviewed on a rolling basis, and the vacancy may close early.

�� Interview date: Monday 15 June 2026
Please ensure availability on this date.

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

We’re looking for a Health Content Designer to join our team and create trusted, high-quality information for people affected by blood cancer.

In this role, you’ll be responsible for the creation and continuous improvement of our health information at every stage of the user journey. You’ll design content that’s data driven and responsive to user needs. You’ll work across a range of formats and channels to help us maximise our reach and engagement with the blood cancer community.

You’ll collaborate with users and clinical experts to ensure our information is accurate, relevant, evidence-based and accessible. You’ll use your content design skills to help anyone affected by blood cancer access the information they need.

If you have content design experience within the health sector and can demonstrate strong writing skills across a range of media, we’d love to hear from you.

This role requires travel to London for key in-person activities, including team, departmental and organisational away days. Additional travel may be required for meetings, workshops or collaboration.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

Northern Ballet is looking for a commercially minded, curious and collaborative Management Accountant to join our Finance team at an exciting point of change.

This is a part-time role (two or three days per week) ideal for someone who enjoys combining technical expertise with real insight, and who wants their work to directly support creativity, touring and long term sustainability.

The Role

Working closely with the Finance Director, you’ll play a central role in producing high‑quality management information that supports confident decision‑making across the organisation. Alongside core accounting responsibilities, you’ll help shape the future of our finance function, from building a more flexible budgeting and forecasting approach to supporting the implementation of a new finance system.

You’ll gain exposure to every part of Northern Ballet, from performance and production through to fundraising, marketing and education, developing a deep understanding of how an ambitious touring arts organisation operates.

What You’ll Be Doing

• Producing accurate and insightful monthly management accounts for the Northern Ballet group
• Supporting annual budgeting and rolling forecasts, working with budget holders across the organisation
• Helping design and develop flexible budget modelling tools to support strategic planning
• Partnering with teams to improve financial understanding, ownership and control
• Advising the Development team on the financial elements of funding applications
• Supporting the preparation of Theatre Tax Relief and Film Tax Relief claims
• Playing a key role in the scoping, preparation and implementation of a new finance system
• Proactively identifying opportunities to improve systems, processes and controls

About You

You’re someone who enjoys turning financial data into meaningful insight, and who feels comfortable building relationships outside finance. You bring rigour and attention to detail, but also curiosity and a desire to improve how things are done.

Essential

• Experience producing group management accounts
• Strong analytical skills with excellent attention to detail
• Confident IT skills, particularly Microsoft Office or equivalent
• A logical, structured and methodical approach

Desirable

• CCAB or CIMA qualified accountant
• Experience of charity or not‑for‑profit accounting
• Experience within theatre, dance or wider arts organisations
• Knowledge of Theatre Tax Relief and/or Film Tax Relief
• Experience using Pegasus Opera
• Full UK driving licence

How We Work

You’ll join a small, supportive Finance team and work closely with colleagues across Northern Ballet. We value openness, collaboration and shared learning, and we’re looking for someone who enjoys being part of a team, stays calm under pressure, and takes pride in delivering quality work.

Contract Details

• Salary: £35,000–£40,000 pro rata per annum (depending on experience and qualification), plus excellent benefits
• Hours: Part‑time, 2–3 days per week
• Location: Leeds, with some flexibility for hybrid working
• Closing date: 31 May 2026 at 5.00pm
• Interviews: Week commencing 15 June 2026

About Northern Ballet

Northern Ballet creates and tours ballet to towns and cities across the UK, combining classical technique with powerful storytelling. We are the only professional ballet company in the UK fully integrated with our own Academy, alongside extensive work in schools, communities and inclusive dance programmes.

Our work is anchored by three priorities: Creating Stories that Connect, Developing New Voices and Artists, and Sharing the Joy of Dance with as many people as possible.

Our values shape how we work together every day:

• Striving for Excellence
• Collaboration and Curiosity
• Understanding and Respect
• Sharing Knowledge with Generosity
• Welcoming and Safe

Why Join Us?

Benefits include:

• 5 weeks’ annual leave plus bank holidays (with increases after 5 and 10 years)
• Generous pension scheme and death‑in‑service provision
• Family‑friendly policies
• Staff discounts at our café
• Opportunities to attend Northern Ballet world premieres and productions

Our Commitment to Diversity & Inclusion

Northern Ballet is committed to equality, diversity and inclusion, and we actively encourage applications from people of all backgrounds and experiences. We are happy to discuss access requirements and make reasonable adjustments at any stage of the recruitment process, including providing materials in alternative formats or adapting the interview process.

The Katie Piper Foundation is seeking an experienced Finance and Business Manager to join our small, dedicated team in this newly created role, central to supporting our growth over the next three years.

You will lead all aspects of financial management, working closely with the CEO on budgeting, planning, and resource allocation. Responsibilities include overseeing day-to-day finances, producing management accounts, reporting to the Board, and ensuring strong financial controls and compliance.

In addition, you will help strengthen the charity’s wider operations, improving systems across IT, data, and reporting, as well as supporting risk management, policy development and measuring and communicating our impact.

This will be varied and evolvingrole suited to someone confident working across both strategic and operational areas, and comfortable driving organisational improvement.

We are a fully remote team. The role is home-based and part-time (28 hours a week, FTE 35 hours), and we are open to flexible working arrangements.

We are looking for a proactive professional with strong financial expertise and a broader business mindset. If you are ready to take on a pivotal role in a small team supporting a life-changing cause, we would love to hear from you.

To learn more about the role and how to apply, please view the full job pack here:
https://lnkd.in/dXjWSVwV

ARUK Advert

 

The Research & Partnerships Directorate is a fast-paced, collaborative team committed to achieving Alzheimer’s Research UK’s vision. The Directorate has responsibility for delivering on the charity’s principal remit: funding world-class research to ultimately defeat dementia. Alzheimer’s Research UK funds dementia research through a large portfolio of investigator-led grant awards, research fellowships and strategic initiatives within the UK and increasingly internationally.

The Senior Research Funding Manager will work closely with the Head of Research Funding, leading a team focused on delivering our core grants management processes. This role is vital in advancing ARUK's research objectives and promoting engagement within the ARUK-funded research community. They will work collaboratively within the Research & Partnerships directorate and with other teams, including the Communications and Philanthropy teams.

We’re looking for someone with strong research management experience and a good eye for detail who is excited by the opportunities in the dementia research landscape.

Key Responsibilities:

 

Research Operations Leadership

· Foster and deepen relationships with the global dementia research community, with support of the Research Engagement team, ensuring ARUK remains a trusted leader in funding excellence.

· Provide oversight and functional leadership for research operations across distinctive functions: pre-award, post-award (including invoicing and reporting), and grant system management, ensuring clear ownership, robust processes and alignment with organisational goals and long-term impact.

· Oversee the delivery and continuous improvement of grants review, awarding and management processes, ensuring a high-quality applicant and award-holder experience and timely, accurate, audit-ready outputs aligned with best practice, funding policies and ARUK values.

· Lead research funding governance and policy, ensuring clear decision-making, robust guidance (including due diligence and risk management where appropriate), and consistent application of funding requirements across the end-to-end grant lifecycle.

 

Scientific Strategy and Innovation

· Provide strategic advice on research funding through horizon scanning and analysis of ARUK’s funding portfolio, identifying gaps/opportunities and shaping options for future funding strategies and schemes.

· Develop and implement new grant schemes and funding initiatives, ensuring alignment with ARUK’s research strategy and the evolving needs of the dementia research community (including early career researchers).

· Build collaborations with leading funding organisations and strategic partners (e.g., AMRC), representing ARUK externally and identifying opportunities to address shared research priorities and drive collective impact.

 

People Leadership

· Line management of three Research Managers, effectively delegating work to support delivery of their objectives.

· Leadership and development of a wider core team of six, fostering a collaborative and growth-oriented environment.

· Help to promote an inspiring team culture where personal development is prioritised.

 

Knowledge, skills and experience needed:

· Strong science background, educated to degree level in a relevant subject (preferably with a postgraduate qualification or equivalent work experience).​ 

· Good working knowledge of grant management systems (e.g., Flexigrant).

· Experience of research grant funding/management.

· Excellent interpersonal and relationship management skills, with experience of building and managing relationships with a diverse range of stakeholders, at all levels of seniority.​ 

· Experience of developing and delivering strategies, ability to spot opportunities and translate these into operational plans, thinking beyond the immediate issue to look at broader topics or themes.

· Proven ability of planning, managing and delivering projects; ability to prioritise and manage multiple tasks, showing adaptability to meet challenging targets and deadlines.​ 

· Experience of line management, including supporting and developing colleagues and, ideally, managing through others (e.g., managing managers or team leads).

· Strong communication skills with the ability to convey complex information to diverse audiences

· A team player who can collaborate effectively with a range of stakeholders internally and externally to deliver.

· Excellent eye for detail with a focus on continuous improvement.

· Excellent time management skills and ability to prioritise competing demands.

· Ability to work independently.

· Willingness to travel, including occasional overnight travel.

· Commitment to ARUK’s vision, mission and values.

Additional Information:

Ways of working:

As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £53,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 17th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

We are seeking a creative and conscientious communications leader with exceptional attention to detail and demonstrable expertise in developing and delivering high-impact strategic communications outputs in the international development or third sector. We are a relatively small team and are therefore looking for someone who is both highly strategic and able to see the ‘big picture’, while also being happy getting stuck in at an operational level to ensure timely, on-budget delivery of outputs. Experience of working with or within networks or membership organisations would be a particular asset in this role. It is also important that you are comfortable working across all areas – from digital, to design, to publishing, to events – as well as being an exceptional project manager, confident liaising with a range of partners and stakeholders at different levels, and an experienced line manager.

The GDC is in an excellent position, with a strong track record of delivery and impact, a solid funding pipeline, and a clear 2026-30 strategy. High-impact communication crosscuts the entire GDC programme and is essential to ensuring that beneficial products can be made affordable and available to all. As Communications Manager (maternity cover), you will therefore need to both hit the ground running to deliver our ambitious schedule of upcoming communications activities – from in-person and online events, to high-profile research, publications, and digital outputs – as well as to work proactively with the Head of GDC, Bopinc team, GDC strategic advisors, and fellow communications colleagues to shape and embed communication activities across a range of new projects that are kicking off in 2026-27.

About Practical Action and the GDC

Practical Action is an international development organisation putting ingenious ideas to work so people in poverty can change their world. For the past eight years, Practical Action has been hosting and building the Global Distributors Collective (GDC): a collective of 300 last mile distribution companies that cumulatively reach millions of the poorest consumers in the world with beneficial products like solar lanterns, water filters and improved cookstoves. GDC activities are delivered in collaboration with strategic and implementing partner Bopinc.

The GDC provides a collective voice for distributors to ensure their priorities are heard; drives research and innovation across the sector; facilitates the exchange of information, insight, and expertise; and provides critical services that leverage economies of scale.

Moving into our 2026-30 strategy phase, we are proactively shifting from creating and setting up advisory services and tools that support last mile distributors to embedding and scaling these initiatives. Specifically, we will focus on four key strategic pillars:

· Unlocking finance: Prepare more last mile distributors (LMDs) for investment and help to unlock country-level financing mechanisms and create LMD-focussed debt facilities. 

· Strengthening business performance: Deliver training, shared services, and data tools that reduce business costs and improve efficiency, in scalable formats.

· Scaling innovation: Identify, test, and replicate high-value business innovations and remove eco-system barriers.

· Shaping systems and local leadership: Build local chapters and influence global and national agendas so LMDs are visible, valued and represented. 

About you

We are looking for a go-getting, ambitious and proactive communications specialist who is ready to lead the GDC communications team to deliver a range of high-impact, top-quality, communications activities over the next 12 months. To succeed in this role, you must be a communications all-rounder, an experienced line manager, and an excellent written and verbal communicator with exceptional attention to detail, robust project management and interpersonal skills. You will be a strategic thinker with the ability to multitask, work independently and adapt in a fast-paced environment, while also being willing to “muck in” in our relatively small team. Depending on where you are based, demonstrable experience of managing remote staff will be important; as will the ability to thoughtfully support and coach team members to achieve their full potential.

Why join us?

This is the opportunity to lead a globally recognised initiative driving innovation and impact in last mile distribution. At Practical Action, you will be part of a values-driven organisation committed to reducing poverty and inequality through sustainable, practical solutions. You will work alongside passionate colleagues and partners, contributing to meaningful change for communities around the world. We offer a collaborative and inclusive working environment that supports learning, innovation, and personal growth.

We treat all applications for employment on their merits and do not take into consideration any factors that are not relevant to the job such as disability, race, age, religion, gender, gender reassignment or sexual orientation. Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.

Additional information

We are seeking candidates based in ether Kenya or the UK. The successful applicant must have the pre-existing right to both live and work in the country in which they will be based. Please note this is being recruited as a 12-month fixed term contract

To apply please submit a copy of your CV and supporting that includes the answers to the following questions:

1. Why do you consider yourself a strong candidate for the role of GDC Communications Manager at Practical Action?

2. What most excites you about working on the Global Distributors Collective programme?

3. What do you think would be your biggest strength and steepest learning curve in this role?

We have a newly created opportunity for an Income Maximisation Manager to join our fantastic Benefits, Debt & Money Advice Service at RBL. The role will be responsible for leading the delivery of the National Income Maximisation Service, providing line management, supervision and guidance to our new team of Income Maximisation Advisers working across the UK.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

This role will see you leading the setup and delivery of the Income Maximisation Service, establishing processes, pathways, and ways of working that can be tested and improved to ensure delivery in line with nationally agreed standards and best practice guidelines.

Reporting to our Head of Welfare BDMA (Benefits, Debt and Money Advice), key areas of responsibility will include:

- Co-ordinating the allocation of resources and planning of support activities within the Income Maximisation Service, ensuring person centred support is provided.
- Overseeing caseload allocation and monitoring referral volumes.
- Carrying our regular quality assurance and compliance checks, including staff observations, file reviews, checking the accuracy of advice given.
- Managing the Income Maximisation team including recruitment, induction, identifying training needs, ensuring appropriate training is undertaken and that relevant policies, practices and procedures are adhered to.
- Ensuring that individual cases are allocated and supported in an integrated way that best meets the beneficiaries’ needs.
- Keeping abreast of, and implementing, changes in social welfare law relevant to benefits and broader income maximisation.
- Liaising and working with local statutory bodies, national representatives, and other organisations as appropriate.

You will bring demonstrable experience of leading, managing and developing high performing Benefit or Income Maximisation teams across England and Wales and will have significant knowledge of the full range of welfare benefits available. You will have a solid understanding of statutory and discretionary support available to people from Central Government, Local Authorities, Energy companies and other advice charities and will be keen to utilise this experience to start and grow a new team in our national charity.

You will be contracted to your home address and will primarily work remotely from there, with occasional travel for regional and national staff and team meetings.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Dog Aid Scotland

Dog Aid Scotland is celebrating its 70th anniversary of creating and protecting loving homes across Scotland. The charity helps keep dogs with their owners whenever possible and when that’s not possible, we find dogs new homes, giving them hope for a future.

This is an exciting opportunity to join a long standing charity entering a period of growth and investment with a focus on helping many more dogs and their owners. The charity will look to increase the scale of its work, significantly increasing awareness of the importance and impact of Dog Aid Scotland while ensuring financial sustainability through fundraising and income diversification.

The Role 

The Finance Manager will have responsibility for and oversight of the financial management within Dog Aid Scotland, reporting directly to the Chief Executive. This will include day to day financial functions across the charity, working closely across the small but dedicated team, to ensure the organisation operates effectively and sustainably. The role will support the charities strategic objectives including long term financial sustainability and ensuring compliance with charity governance standards.

This is a part time role working as part of a small, dedicated team who aim to create happy homes for dogs across Scotland. Although it will be expected to be in the office each week, some hybrid working will be available. 

Job Description:

We are seeking a Health and Science Information Manager to lead the development of highquality health information and research communications for people affected by polycystic kidney disease (PKD). This is an exciting opportunity to shape how individuals access, understand and engage with trusted information throughout their journey, from diagnosis and day-to-day management, to the latest scientific and clinical research developments. In this role, you will oversee our extensive portfolio of patient information resources, ensuring all content is accurate, accessible, evidence-based and aligned with the PIF TICK quality standard. You will identify opportunities to create new and engaging resources that meet the evolving needs of the PKD community, using innovative approaches to improve how information is delivered across multiple channels. A key part of the role will be translating complex scientific and medical research into clear, compelling and patient-friendly content. You will help increase awareness of clinical research opportunities, communicate emerging developments in PKD science, and support greater understanding of how research can shape future treatments and care. We are looking for someone with strong strategic thinking, excellent editorial judgement, and the ability to communicate complex health and scientific information with clarity and empathy. This role would suit someone passionate about improving lives through trusted health information while helping connect people to the future of PKD research. 

RESPONSIBILITIES:

Health information management and quality:

• Support the development and management of the PKD Charity’s health information portfolio across digital and print platforms

• Ensure all content meets PIF TICK standards, including robust processes for development, review, updating and governance

• Maintain oversight of the full information catalogue, ensuring content is accurate, consistent and aligned with current clinical guidance

• Work with clinicians, researchers, and people with lived experience to co-produce and review content Content development and user need

Content development and user need:

• Identify gaps in current provision and lead the development of new information resources

• Ensure content is clear, accessible, inclusive, and tailored to the needs of different audiences

• Use patient insight, feedback and data to continuously improve the quality and usability of information Innovation in information deliver.

Research and science communication:

• Explore new ways of delivering information beyond written formats (e.g. video, audio, webinars, digital tools)

• Improve how information is presented and accessed across the website and other platforms

• Stay up to date with best practice in health information and digital engagement Research and science communication

• Monitor developments in PKD research, treatments, and clinical trials

• Translate complex scientific and medical information into clear, engaging, and accurate content for non-specialist audiences

• Work with the Communications Manager and wider colleagues to plan integrated campaigns, awareness activity and audience engagement.

• Develop compelling stories, updates and features that bring research to life and show its relevance to people affected by PKD.

• Work with colleagues to increase awareness, understanding and interest in PKD research.

Building engagement with research:

• Help create a culture of interest and engagement in research across the PKD community

• Develop content that builds understanding of how research works and why it matters

• Support communication around studies and clinical trials to ensure patients feel informed.

Collaboration and stakeholder engagement

• Work collaboratively across the organisation to ensure consistency and alignment in messaging

• Build relationships with healthcare professionals, researchers, and external partners

• Involve patients and volunteers meaningfully in content development and review

Quality, monitoring and impact:

• Monitor the reach and effectiveness of health information and research communications

• Maintain accurate records of content review cycles and updates in line with PIF requirements

• Use insight and evaluation to continuously improve content and delivery 

ABOUT YOU:

• Strong Content and Editorial Skills: You have experience producing high-quality written content, with excellent attention to detail and the ability to present complex topics clearly and accurately.

• Health or Science Communicator: You have experience working with health, medical or scientific information and can translate technical material into accessible language for public audiences.

• Collaborative Relationship Builder: You work well with others, build positive working relationships quickly, and enjoy partnering with colleagues across different functions to achieve shared goals.

• Confident Team Player: You are comfortable working closely with colleagues such as communications, fundraising, support and leadership teams, contributing ideas and supporting collective priorities.

• Strategic and Proactive: You can see the bigger picture, identify opportunities for improvement and take initiative to drive projects forward.

• Organised and Self-Motivated: You are comfortable managing your own workload, balancing priorities and delivering high-quality work in a remote setting.

• Values-Driven: You are motivated by improving lives, empowering patients with trusted information and supporting progress in PKD research.

HOW TO APPLY:

For information on how to apply, please read the job pack for further details.

Advice & Information Worker (Havering)

WORKING HOURS: 21 hours per week

SALARY: £27,196 pro rata; (£16,318 for 21 hours actual)

CLOSING DATE: Monday 1st June by 12pm

PROPOSED INTERVIEW DATE: Tuesday 9th June

 

Age UK Redbridge, Barking & Havering offers an Advice & Information service to support older people living in the boroughs of Redbridge, Barking & Dagenham and Redbridge which is free, independent and confidential to older people, their relatives, carers and friends. We offer support with benefits maximisation to make sure people receive everything they are entitled to, housing issues, social care needs, health and disabilities, advice on energy efficiency and fuel poverty, to assistance with form filling and leisure.

We are recruiting an Advice Worker to cover the London Borough of Havering. This role requires the worker to work independently and manage their own caseload but be part of the wider team and be aware of the other services provided by Age UK Redbridge, Barking & Havering. The post involves both office based, home visit and outreach work at a variety of locations across Havering. Good IT skills are required and familiarity with Charity Log would be useful as well as knowledge of relevant quality assurance systems.

To apply: Please check our website for further details and a full application pack

Completed application forms and Equal Opportunities Forms should be returned to admin using the email: admin or alternatively post to Gabby O’Neill Recruitment, Age UK Redbridge, Barking and Havering, 4th Floor, 103 Cranbrook Road, Ilford, Essex, IG1 4PU.

Information Security Manager

£55,000 per annum

37 hours per week

Farnham, Surrey, with opportunity for hybrid working.  Cross site working required.
 

About us

Phyllis Tuckwell are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work.  Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters.  Our support teams are pivotal in helping deliver our vital services, ensuring ‘every day is precious’ for our patients. 

We are shortly opening our new hospice building, creating a modern environment designed around patients, families, and staff. Alongside this, we are investing in our digital capability to better support care, improve efficiency, and strengthen how we work as an organisation.

We are seeking an Information Security Manager to shape how our information security is built into a new environment from the outset, rather than retrofitted later.  Whilst good progress has already been made in our cyber security and information governance provision across the organisation, this exciting, new role will take the next step in managing and developing a more structured, consistent, and visible approach, seeking to embed good practice and build confidence.   

This is not a purely technical or policy focused role.  It will be responsible for ensuring our systems and information are safe, resilient, and used responsibly, helping our teams make secure choices in their day-to-day work, and educating staff to understand what this means in practice. The role will play an integral role in ensuring everything we do, and deliver, is secure by default and will ensure a practical, solutions focused approach to risk, helping teams move forward with confidence, building a positive security culture across the organisation.  

This is a key role at an important point for the organisation.  It will make a tangible impact across the work of Phyllis Tuckwell, both clinically and operationally.

The role will operate under the strategic direction of the Director of IT, Estates and Digital Transformation, while acting as the organisation’s recognised subject matter expert in cyber security and information security. They will be the trusted authority in this area, supporting teams across the organisation and providing credible assurance to senior leaders.

Key Responsibilities of the Information Security Manager will include:

• Leading our approach to cyber security, risk management, and incident response
• Developing and improving our information security management system, aligned to standards such as Cyber Essentials Plus and NHS DSPT
• Identifying and managing risks across systems, processes, and suppliers
• Supporting teams to understand and apply good security practice in real-world situations
• Leading response to any cyber or data-related incidents, ensuring an appropriate and prompt response with a learning mindset
• Working with senior colleagues, including the SIRO and Caldicott Guardian, to provide assurance and oversight
• Building awareness and confidence across the organisation through training and engagement
• Ensuring security is built into new systems, projects, and supplier relationships from the outset

• Develop and deliver engaging information security training and awareness campaigns
• Promote a positive, non-blame culture where people feel confident to report incidents or concerns
• Provide practical advice that helps teams make secure choices in day-to-day work
• Act as a visible and approachable subject matter expert across the organisation

About the candidate

Candidates should possess a balanced skillset across technical cyber security and governance, risk, and compliance (GRC) combined with the ability to translate this into clear, organisation-wide governance and assurance.  They will be comfortable with detail, whilst also providing proportionate, practical oversight at an organisational level.  They should demonstrate:

• Strong technical grounding in cyber security including networks, endpoints, identity, vulnerabilities, and incident response
• Experience in applying that knowledge to real world risk management, not just theoretical controls
• Good understanding of governance, assurance, and security frameworks such as Cyber Essentials Plus, ISO 27001, and NHS DSPT
• Ability to move comfortably between technical detail and clear, plain-English communication for non-technical audiences
• Experience in providing assurance to senior stakeholders such as risk reporting, audit, or governance forums
• An enabling, solutions-focused approach with the ability to balance risk, with the need to get things done
• Strong focus on behaviour and culture, not just controls and policy
• Able to challenge constructively while helping teams find workable solutions
• Comfortable influencing across teams and building trusted relationships

Relevant qualifications or certifications such as CISSP, CISM, or Security+ are helpful.

Whilst a hospice background is not required, applicants should understand the importance of working in a people-focused, regulated environment.

We Offer:

Excellent Benefits

• · Six weeks paid holiday plus public holidays
• · Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• · Health Cash Plan Scheme
• · Employee Assistance Programme
• · Staff Benefit Scheme
• · Blue Light Discount Card

Career Development

• Leadership Development
• Skill Development, Project-Based Learning and Diverse training courses
• Apprenticeships
• Coaching
• Cross Departmental Projects

 

A Great Place to Work

• ·Equal Opportunities employer
• ·Flexible working
• ·Supportive colleagues
• ·97% of our staff are proud to work for Phyllis Tuckwell*

We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core.  We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences.  We warmly welcome applications from all sections of the community.  All appointments are made following a fair and equitable process, based on merit, job requirements and business need.  

 

Interested?

If you are looking for a role where you can make a tangible difference, not just manage compliance, we would like to hear from you.  For further information regarding the role or to arrange an informal visit please contact Graham Mayers, Director of IT, Estates and Digital Transformation.  If you have any questions about the recruitment process, contact HR.

 
Closing date for receipt of applications: 10th May 2026. 

Interviews to be held week commencing 1st June 2026.

We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.
 

This post is subject to a standard Disclosure and Barring Service check.

Title: IT Assistant

Location: Northampton based - Hybrid at least 4 days in the office to begin with

Salary: £28,000

Contract Duration: 6 months with potential for extension

Overall job purpose

The IT Assistant will support the IT Manager in delivering comprehensive technical support that empowers the Trust’s mission across all departments. This role involves providing reliable technical assistance and vital maintenance of our IT systems and equipment. Acting as the friendly first point of contact for our dedicated staff, the successful candidate will proactively troubleshoot hardware, software, and network issues. By upholding strict security standards and GDPR compliance, you will safeguard the charity’s data and contribute to a secure, productive environment that allows our teams to thrive. 

Please download our recruitment pack for more information on this role. 

All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

About the role

An opportunity to join the busy GIS and Data Team servicing an ambitious and evidence driven conservation organisation. Working with the Senior Biological Data and GIS Officer you will work on multiple conservation projects identifying and creating technical tools to assist with digital data capture and visualisation. The main focus of the role will be to support the Advisory Teams’ field and reporting work (grassland, rainforest and consultancy).
There will be multiple opportunities to work with a large range of projects and staff members, work with cutting edge technology and make a real impact to the operational success of the organisation.

This is a maternity cover.

About you

You will have experience working with ArcGIS technology and researching and developing technical products to assist with streamlined data flow. You will be proficient in creating visualisation outputs, mapping etc. and be comfortable liaising with staff to create the optimum products suitable for their needs.
You will have the ability to troubleshoot problems that may arise from staff and volunteers using technologies, identify solutions and work directly with end users to ensure they are able to utilise successfully.
You will likely be working on multiple projects concurrently so good time management and implementing prioritisation techniques will be key. You will also be a strong team player and willing to support ad hoc Data Team priorities that may arise at short notice.
You will take an active part in Data and Science Team meetings and meet with other staff to discuss needs and offer opinion on best solutions for their needs. You may also on occasion be asked to carry out basic training to assist with newcomers to the GIS field who are interested in starting their own GIS journey.

To apply for the role or view the full recruitment pack, please visit our website. We look forward to hearing from you!

Please note we do not accept CV's.

About the Role

This is a fantastic opportunity for a skilled line manager with experience in general welfare advice to join Sufra NW London. In this highly rewarding role, you will oversee the delivery of services that can measurably change lives by providing quality advice and support to those most in need. 

You will manage our team of advice staff and volunteers to deliver high quality advice, information and welfare support to guests on a range of topics including benefits, housing, debt and immigration issues. An additional focus will be on establishing clear pathways for referring guests to external services, and managing volunteers to triage, signpost and refer guests to other forms of welfare support.

The advice team consists of paid staff and support volunteers.  This year will be dedicated to consolidation of the service, ensuring that we are fulfilling our core mission to the highest standards.  We are also hoping to launch our immigration advice service, providing guests with a first point of contact for their immigration needs and smooth referral pathways to specialist advice.  Finally, our OpenARMs programme will be launching workshops for our refugee and asylum-seeker communities. 

You will work closely with the Senior Leadership Team, especially Head of Advice at Sufra to support the implementation of new initiatives, and the expansion of our information and advice services to enhance our efficiency and impact.

The post holder will be a highly articulate and proactive individual with good welfare advice knowledge, 3+ years delivery experience in managing a charity team, strong service management skills, as well as experience managing staff and volunteers. The ideal candidate will have up-to-date knowledge of the welfare system, immigration and safeguarding protocols. They must also have demonstrable experience using a case management system, adhering to advice standards and be able to manage a diverse workload and work under pressure. 

This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work during evenings and weekends if necessary. As this is a frontline role, you will be required to work on site at least 2 days per week. 

We offer a wide range of employee benefits including:

Excellent annual leave entitlement 
Pension scheme
Employee Assistance Programme
Death in Service benefit 
Flexible working
Opportunities for training and professional development

Key Responsibilities

Advice Services

• Manage the advice service by overseeing and supporting volunteers and advice staff at our Community Wellbeing Service and Foodbank including setting objectives, managing performance and providing feedback during supervisions.
• Hold a small case load of advice guests, supporting them to achieve their aims
• Maintain a high quality service by ensuring that the advice team and volunteers are working to agreed standards and delivering against realistic grant agreements from funders.
• Use our case management software to report on cases and outcomes to support funding applications and remain compliant with funding needs.

Service Development

• Work with the Senior Leadership Team to develop, expand and improve Sufra’s information and advice services in alignment with our 2030 strategy.
• Carry out ongoing review of existing service delivery procedures.
• Undertake quality assurance including case checking and quality of advice audit.
• Identify the training needs of advice staff and volunteers through support, mentoring and supervisions.
• Ensure colleagues and relevant stakeholders are informed of changing legislation and social policy updates.
• Improve the case management systems to ensure it is fit for purpose.
• Work within the Advice Quality Standard (AQS) framework, ensuring that all policies and procedures are up to date for future assessments

Volunteer Management

• Develop, review and implement key policies and procedures to better equip Advice Volunteers to fulfil their role.
• Provide induction, support and supervision to enhance the quality standard of the service and contribute to the personal development of volunteers.
• Foster a positive working environment that maintains high morale and supports Advice Volunteer retention and regular participation.

Budgets, Monitoring & Evaluation

• Support the Senior Leadership Team in setting service budgets, updating policies, and monitoring spending in line with reporting and budgetary requirements.
• Ensure appropriate systems are maintained for recording statistics and outcomes.
• Provide regular and timely monitoring reports on service outputs, outcomes and expenditure.
• Collect regular feedback and conduct surveys from relevant stakeholders to inform ongoing improvements to the Advice Service.
• Contribute to strategic development by setting action plans in line with agreed Business Plans and keeping teams accountable to Action Plan goals.

Other

• Ensure the advice team are working in adherence to organisational policies and procedures.
• Undertake any other reasonable duties to support the operations of the charity.