Information management jobs
We are looking for resilient, motivated and adaptable people to join our team of Hate Crime Advocate working from our office in Ashford to cover work across Kent and Medway.
Do you want to make a difference by using your skills and life experience to help people deal with their experience of crime? Do you want to contribute to change & improvement for those who have been a victim of a Hate Crime?
Can you demonstrate that you have resilience & adaptability? Can you work effectively with a focus on genuine service, empowerment and care?
If yes, then we'd love to hear from you.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in our Ashford, Kent office.
You will need to be resilient, confident with speaking to all kinds of people, happy to work as part of a team and willing to constantly learn and adapt to new situations.
You will enjoy being a part of a busy and varied working environment and can demonstrate an ability to communicate with victims of crime in a professional and supportive manner. They will have strong customer service ethics, be competent in the use of IT skills and know how to use a range of software packages on a PC.
The role of a Hate Crime Advocate is one that you can make your own and your prior experience, either from work, university or your personal life will be considered during screening so please do apply even if your skills and background are not an ideal fit.
You will have experience of working in the Criminal Justice System and be aware of the challenges and barriers that victims of crime can face when recovering from their experience of crime however this is not essential as you will receive a comprehensive training package as part of your induction process.
What is essential is that you are solution focused, have resilience to manage the challenges that come with this work and look to learn from and work closely with the rest of your team.
Working as a member of our Specialist Services Team you will be someone who is passionate about supporting victims of Hate Crime, including those who have been impacted by the incident. You will ensure support remains victim focused and is delivered to the highest of standards in line with our policies.
As a Hate Crime Advocate you will be:
- Managing a busy caseload of self-referrals, referred service users, delivering excellent services which support the commissioners and their service goals to victims.
- Ensuring each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Working alongside the Volunteer and Community Manager to raise awareness of the Hate Crime and the service we provide
You will need:
- You will have the skills to conduct risk assessments, safety planning, assessment of needs and individual support planning.
- You should have demonstrable experience of working in a similar setting or position.
- An ability to work independently and prioritise a busy workload is essential.
- Have good interpersonal skills to work alongside the Volunteer and Community Manager to raise the profile of Hate Crime within Victim Support, this will include presentations to external agencies.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Worker
(1-year Maternity Cover)
£24,000 pa + benefits (including 25 days annual leave, company car and pension)
South West Care Team (Swindon and Wiltshire areas)
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our South West Care Team.
Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This post will cover the South West of England, with this position focusing on Swindon and Wiltshire area.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, including:
- Flexible working hours to balance home and working life
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Company car for front line care posts
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
- Time off in Lieu
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes
- A recommend a friend recruitment bonus scheme
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Robust training and development programmes to support your learning and growth.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online. Please disclose on your application form if you have used AI for any part of your job application.
Interview dates: Interview Date to be confirmed
Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Location: Home-based with weekly travel in Bristol & Bath
Hours: 24.5–30 per week (0.7–0.8 FTE), flexible
Salary: Circa £26,000 FTE
Contract: 12 months, with intention to extend
Closing date: Midnight, Sunday 7 September 2025
Do you want to help make Bristol and Bath’s parks more inclusive, welcoming and accessible?
Your Park Bristol & Bath is looking for a passionate and organised Access & Community Officer to join our friendly, ambitious team.
This role is part of our Parks 4 All project – a partnership with local and national Disabled people’s and carers’ organisations, funded by the National Lottery Heritage Fund. Together, we’re breaking down barriers so that everyone can enjoy the free health and wellbeing benefits of our parks.
You’ll lead on creating and running accessible volunteering opportunities, from sensory walks to nature-based activities, and support local community groups to make their parks more inclusive. You’ll work closely with Disabled people and carers (DP&C) to co-develop solutions, champion their voices, and make a real difference.
We especially welcome applications from Disabled people and carers, and from people with lived experience of barriers to accessing parks.
We’d love to hear from you if you:
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Have experience working with communities, especially Disabled people and carers
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Can build strong partnerships with organisations and volunteers
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Are creative, organised and passionate about inclusion
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Have great communication skills and a collaborative approach
What we offer:
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Flexible, home-based working with access to shared office space in Bristol
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25 days annual leave pro rata plus your birthday off and office closure between Christmas and New Year
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Nest pension after probation and Employee Assistance Programme
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A warm, supportive team that values lived experience and diversity
How to apply:
Send your CV and a 2-page cover letter via CharityJobs, telling us how your skills and experience match the person specification.
If you’d like to be considered under our guaranteed interview scheme for Disabled or visibly ethnic minority candidates, please state this in your cover letter.
We are recruiting for an Access & Community Lead too.
Please submit a cv and cover letter. Your cover letter needs to set out - in detail - how your skills and experience meet the person specification from the job description even if you are applying under the guaranteed interview scheme.
If you need any reasonable adjustments to help you apply, find our contact details here too. We'd love to hear from you.
Helping everyone access parks and their transformational health benefits.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Frazzled is a small mental health and wellbeing charity founded by Ruby Wax OBE based on the power of emotional openness. Our free, volunteer-led meetings run online every single day of the year, offering people a chance to share, listen and feel heard in a supportive community.
We're looking for a confident and positive self starter with a high level of emotional intelligence, attention to detail and excellent communication skills to be our new Project Support and Administrative Officer.
You will play a vital role in coordinating our schedule of peer-support meetings, managing our busy inboxes, supporting our volunteers and ensuring our internal systems and processes are well organised and working smoothly. You will work closely with our Co-Heads of Training and Programmes to plan and manage service delivery, support the recruitment, wellbeing, training and development of volunteers, as well as provide day-to-day running of our services. Supporting the Chief Executive and Head of Fundraising, you will contribute to Frazzled’s fundraising and development by providing administrative support and helping to organise events, meetings and reports.
Frazzled runs meetings throughout the day, from early in the morning until late in the evening seven days a week. The Project Support and Administrative Officer will be responsible for scheduling meetings and supporting our Facilitators with issues when they arise.
Please note that there will be some evening and weekend work expected when emergency tech or meeting issues arise.
Key responsibilities
Core Programme:
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Manage the delivery of all Frazzled meetings by being the main point of contact for day-to-day queries, managing the day to day running of core programmes, ensuring documents, schedules, records and systems are all up to date, and being on call to deal with any issues that arise.
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Respond to all public enquiries in a helpful and efficient manner
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Manage the Frazzled meeting schedule by arranging our meetings with volunteers and uploading them onto our booking website
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Design all pre- and post- volunteer meeting polls and ensure these are completed
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Host Ruby Wax public meetings with Ruby on Zoom
Volunteer Support:
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Support the Heads of Training and Programmes in the recruitment, support and training of volunteers
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Be confident in having constructive conversations via Zoom, phone and email with our stakeholders and volunteer network
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Ensure all volunteer records, DBS and training tracking is maintained and updated, and arranging training meetings
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Assess feedback forms from volunteers that may highlight problems or risks within meetings and manage these accordingly
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Support all volunteers in case of distress, queries, updates, problem solving alongside the Heads Training and Programmes
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Support and minute monthly volunteer meetings
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Write a monthly volunteer newsletter
Data and internal operations
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Manage and oversee all data collection from the core programme meetings, including analysis and presentation of results to staff, volunteers and trustees.
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Build and maintain relationships with prospective and existing partners
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Support CEO and Head of Fundraising with funding applications and relevant administration tasks
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Maintain office systems and the central filing system
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Support the smooth running of quarterly trustee meetings, including preparing papers and reports
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Assist colleagues whenever necessary.
Shared Responsibilities with wider team
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Design and rollout ongoing participant feedback surveys, evaluate survey data and present conclusions/proposals for next steps to internal stakeholders.
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Manage continuous improvement projects to support the organisation and your own development
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Help with the development and implementation of the Frazzled strategy.
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Assist in the production of the Annual Report of the charity and other publications and publicity material.
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Represent the organisation at external meetings where appropriate.
PERSON SPECIFICATION
Essential
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Excellent written and verbal communication skills, with an ability to engage confidently and compassionately with a range of people
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Outstanding organisational skills, attention to detail and the ability to manage multiple priorities and deadlines
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A collaborative team player with a positive, creative and flexible approach to problem-solving
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A proactive self-starter who can oversee projects from start to finish
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Strong IT skills and confident using a range of online systems (e.g. Zoom, Google G-Suite, Canva, databases, online scheduling systems)
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Confident in collecting, analysing and reporting data
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Discretion and compassion when handling sensitive information
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Willingness to work flexibly across the week, including some evenings and weekends when required
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An understanding of and compassion for the challenges faced by people feeling frazzled
Desirable
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Experience working in the charity or mental health and wellbeing sector
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Experience of working with or coordinating volunteers
Please submit a CV and cover letter outlining how your skills and experience meet the criteria in the job description. Your cover letter should be no longer than 1 side of A4.
While you can use AI to assist you in writing your application, we want to read your authentic voice, rather than the same response multiple times. We look forward to hearing from you!
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Triage & Early Intervention Officer (External Services) to join the National Contact Centre team in Cardiff, working 37.5 hours a week. This is for 12 months fixed term.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff.
As a Triage & Early Interventions Officer you will: -
- Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client's needs is provided.
- Carry a caseload of clients who require more immediate and short term interventions, referring on those with more long term needs either internally or externally. Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Ensure that support plans are developed with clients where appropriate.
- Maintain accurate and confidential case management records and contribute to monitoring information for the service.
- Work as part of a team to ensure that all outcomes and KPI measures are met relevant to the local contract.
You will need:
- The ability to undertake impact and risks assessments and identify appropriate support
- The ability to manage a demanding workload and to meet a range of conflicting deadlines
- Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements
- Experience of delivering a service and working directly with clients in a statutory, voluntary or community work setting
- Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
WHO WE ARE
Animal Equality is an international animal protection organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, the United States, Germany, Italy, Spain, Mexico, Brazil and India.
Animal Equality releases investigative materials captured from inside factory farms and slaughterhouses, exposing the conditions that farmed animals face around the world. We publish our findings on television, in newspapers and online. We routinely secure mainstream media coverage, including on the BBC, ITV, Sky News, The Times, The Guardian, The New York Times and many more.
Animal Equality also advocates for political change. Our current campaigns include a UK ban on foie gras imports, increased enforcement of existing animal protection laws, legal protections for farmed fish, and Government subsidies for transitioning towards a plant-based food system.
We focus on farmed animals because of the scale and severity of the issue. More than a billion animals are confined and killed for human consumption every year in the UK. Farmed animals also often suffer in some of the worst ways: pigs typically endure painful mutilations, many chickens die of heart attacks, fish are confined in underwater cages, and some farmed animals are victims of deliberate abuse and neglect. But the problem is solvable! By utilising effective campaigning strategies, Animal Equality is having an impact for animals around the world and building a future where all animals are respected and protected and are no longer exploited for human consumption.
Animal Equality UK’s current key campaigns include:
- Strengthening enforcement of animal protection laws.
- Halting the expansion of Scotland’s salmon farming industry.
- Achieving a ban on foie gras imports.
- Securing species-specific slaughter legislation for fish.
- Inspiring the public to eat plants, not animals.
ABOUT THE ROLE
Animal Equality’s campaigns have driven Parliamentary debates, legal victories, policy shifts, corporate commitments, mainstream media coverage, and inspired thousands of individuals to change their diets.
We are seeking a creative, driven, and strategic Campaigns Coordinator to deliver our current high-impact campaigns with a view to exposing the cruel animal agriculture industries, influencing decision-makers, and mobilising the public to create lasting change for farmed animals.
Working closely with team members, the Campaigns Coordinator will design and deliver imaginative campaigns while working in alignment with the organisation’s wider mission: to end factory farming. The role requires initiative, creativity, tenacity, and a solutions-focused mindset, as well as the discipline to execute projects effectively and professionally.
The Campaigns Coordinator will report to the Campaigns and Public Affairs Manager and work closely with others across our UK and international teams. You will play a key role in coordinating and inspiring volunteers and external stakeholders.
JOB DESCRIPTION
- Campaign delivery: Drive Animal Equality’s high-impact campaigns, bringing the plight of farmed animals into the public consciousness. Plan, coordinate, and implement imaginative and effective campaign actions that influence policy-makers, businesses, philanthropists, and the public. Produce clear, compelling, and engaging campaign resources.
- Stakeholder management: Build and maintain strong relationships with decision-makers, experts, regulators, allied organisations, and members of the public to strengthen campaign outcomes.
- Volunteer mobilisation: Grow and energise our Animal Protectors network through training, regular newsletter communication, and opportunities for online and in-person action.
- Peaceful protest coordination: Organise creative, non-violent demonstrations and direct actions that advance campaign objectives and attract media coverage.
- Research and uncovering malpractice: Conduct desk-based research, including FOI requests and collaboration with academics, to uncover questionable industry and regulatory practices, and inform evidence-based campaigns.
- Uncover scandals through desk-based research: Using Freedom of Information requests, conducting research, working with academics, and liaising with concerned members of the public, support the release of exposés that demonstrate the reality of animal agriculture.
- Media generation: Work with Animal Equality’s Marketing and Communications teams to design noteworthy content, ensure strong campaign narratives, and maximise media exposure.
- Support our digital campaigning work: Work alongside colleagues in our international Marketing and Communication Departments to engage the public through our multi-channel communication strategy. Assist with the development of content for our website, social media, YouTube and other platforms to successfully share plans and updates in relation to Animal Equality’s campaign priorities.
- Project management: Manage multiple projects simultaneously, ensuring deadlines, budgets, and objectives are met.
- Campaign evaluation: Monitor, measure, and report on campaign impact, adapting tactics as needed to ensure effectiveness.
- Policy oversight: Stay informed about relevant political and legislative developments to identify opportunities and risks for our campaigns.
- Represent Animal Equality’s culture: Support Animal Equality’s life-saving work by producing high-quality output, embracing and representing the organisation’s culture principles proudly at all times, and supporting our philanthropic efforts.
- Support with other ad hoc duties, as requested by your line manager.
ABOUT YOU
You are a professional, confident, and resilient campaigner who thrives in a fast-paced environment and is committed to Animal Equality’s objectives. You are adaptable, with excellent interpersonal skills, and a positive outlook. You are curious, creative, and agile, able to think outside the box and solve problems. You can move seamlessly between big-picture strategy and on-the-ground delivery, bringing fresh ideas and relentless energy to every project.
You actively seek constructive feedback and use it to continuously improve your work. You show ownership and a growth mindset that is focused on improving the world for farmed animals. Knowledge of farmed animal issues and alignment with Animal Equality’s mission is a must, as is professionalism, adaptability, and discretion.
You must have a minimum of three years’ experience in campaigning, advocacy, or directly related fields, with a proven ability to design and deliver successful campaigns.
You will be based remotely in the UK. In addition to monthly meet-ups, some travel within the UK may be required for demonstrations, meetings, and events. While not common, occasional evening or weekend work may be necessary to support campaigning activities. Any additional hours worked and agreed with your Manager can be reclaimed as TOIL.
BENEFITS
- Holiday entitlement equal to 33 days per year (including standard public holidays).
- Personalised employee assistance programme (EAP): An Animal Equality-funded benefit that offers employees confidential counselling and advice on a wide range of work and personal issues. The programme offers several services, such as a 24/7 confidential helpline and expert cognitive behavioural therapy.
- Flexible hours, with the option to start between 8am and 10am and finish between 4pm and 6pm.
- Able Futures Support: The service is a nine-month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and build coping skills and resilience to thrive at work.
- Yearly stipend to access learning and development resources to help employees further grow their personal and professional skills.
- A free vegan lunch every month at the Animal Equality monthly meetups.
APPLY NOW
For more information and to apply, please visit our vacancies page.
Closing date: 5.00pm on Friday 19th September 2025.
Animal Equality’s vision is a world in which all animals are respected and protected.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.
Katherine Low Settlement’s work with older people
Katherine Low Settlement has worked with older people since its conception in 1924.They are a core part of the community that we continue to work with. We provide, often in partnership, a range of projects and activities for older people including health and wellbeing; creative arts; intergenerational work; connecting people and trips/outings.
Our services include Battersea Bites, Age Well and Core social activities and digital inclusion.
We work with people 50+ to:
• Encourage active and independent living
• Reduce isolation and loneliness
• Improve well-being and prevent ill-health
• Engage members to be dynamic and contributing members of the Wandsworth community.
Key Objectives for this Role
Oversee the day-to-day running of our Battersea Bites Programme that includes a lunch club for people 50+ that runs on Tuesdays, Wednesdays and Thursdays and a healthy eating session on Mondays. This includes leading in the planning, shopping and preparation and provision of meals, the responsibility for the day-to-day running of the kitchen including overseeing a team of volunteers and ensuring compliance with relevant Health & Safety and Food Hygiene requirements.
Roles & Responsibilities
Planning
• Plan and develop a monthly lunch service menu, a month in advance, using creative license to provide nutritious, varied, and satisfying meals that meet diverse dietary requirements (e.g., allergies, cultural needs, vegetarian/vegan options) while strictly adhering to Health & Safety and food hygiene regulations.
• Develop ideas for Battersea Bites Healthy cook and eat/ other sessions with the Age Well Team.
• Handle purchases and expense tracking using the Soldo card, ensuring full compliance with the bank card usage policy, and submitting all receipts and records promptly and accurately for financial oversight and reporting, for which training can be provided.
• Create several themed menus throughout the year which will engage members. For example, a Summer Lunch, an Afternoon Tea, etc.
• Support the planning of the older people’s lunch club with older people themselves
• Support the Elders team to welcome and support new members to feel part of the programme.
Delivery
• Complete a weekly food shop either online (we currently use Asda delivery service) or locally, buying fresh ingredients weekly which fall within the financial budget.
• Prepare, cook and serve healthy meals, ensuring dietary needs are met
• Undertake stock control such as stock rotation, ensuring all food items are labelled with expiry dates and disposed of when necessary.
• Ensure all equipment is ready and set up for the lunch club service.
• Ensure the security of the kitchen and store cupboards to provide a safe working environment. (Our cupboards are locked.)
• To ensure routine day-to-day as well as specialised cleaning of kitchen equipment, work surfaces, kitchen floors and storage areas.
• Keep accurate and up-to-date records, including the health and safety folder containing opening and closing checks. Training can be provided.
• Ensure your hygiene and cleanliness are of the highest standard, and those of anyone entering the kitchen, including volunteers, are suitably dressed and uphold the same standards
• Be part of and work closely with the Elders Team at KLS
• Support elders who attend the club so that the sessions are safe and enjoyable for them.
• Inform the Manager (or in their absence the Head of Service) of any concerning incidents, compliments, complaints or accidents (including safeguarding issues).
• Demonstrate strong problem-solving skills by quickly and calmly addressing kitchen challenges and ensuring smooth meal preparation under pressure.
• Take part in the monitoring and evaluation of the programme under the guidance of the Managers of the 50+ programme
• Coordinate with staff and volunteers to ensure efficient meal service.
• To attend any relevant training sessions to ensure that you are fully equipped to perform your role effectively
• To actively assist in the continuation of our high food hygiene rating
• Have acquired or are willing to Level 2 and Level 3 Food Hygiene Certificate
• Actively participate in meetings such as supervision and appraisals, and staff meetings. The manager reviews progress, reflects on goals, and completes agreed actions and tasks within set deadlines to support ongoing development and programme success.
Coordination of Battersea Bites Volunteers
• Form and build positive working relationships with volunteers who work within Battersea Bites.
• Take responsibility for coordinating individual volunteers and respond effectively to their feedback, and report any concerns to the Core Manager.
Undertake Other Duties
• To comply with any reasonable request from KLS Management to undertake work of a similar level that is not specified in this job description.
Person Specification
Essential Experience & Skills
- Track record of catering and basic cooking
- Proven experience of working or volunteering with older and/or vulnerable people in community settings
- Strong communication skills – both verbal and written
- Understanding of healthy eating and nutrition
- Full understanding of health & safety, including food hygiene (though training is also provided)
- Personal attributes to include being caring and compassionate / hard working / organised / creative / take initiative / reliable / ability to work under pressure
- Ability to work as part of a small team, whilst also working independently
- Committed to KLS’s mission, vision and values
Desirable Experience & Skills
- Experience of overseeing volunteers
- Knowledge of Battersea / Wandsworth
Further Information
- Katherine Low Settlement is committed to Diversity, Equity and Inclusion
- All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check
- You will adhere to matters of confidentiality concerning this role and the KLS team
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
We work to reduce poverty and isolation and bring the community together.

The client requests no contact from agencies or media sales.
37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays on a four-on-four off shift pattern.
is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
We are looking for a Housing Mobile Night Worker to provide floating support to our teams in high support 24-hour projects as well as medium support and transitional housing units to ensure that our properties are safe, secure, and welcoming through the night.
You will be based at Lansworth House and will support the static night worker there during the night as well as undertaking your mobile duties across Brighton, Hove and Worthing.
Working on site you will be responsible for ensuring the service is safe by keeping clear records of night time activity within the building. You will regularly complete building checks and monitor CCTV upkeeping health and safety regulations in accordance with YMCA DLG's policies and procedures. You will work to prevent any anti-social behaviour from impacting our neighbours and other residents. You will work alongside other support staff to maximise the wellbeing of residents by completing one to one interventions with young people who may be experiencing mental health crisis and/or who may need medical assistance.
This is a mobile role, requiring all applicants to have a full valid, UK Driving Licence. You will also be lone working as part of the role, so you will need to be comfortable with decision making and following procedures.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Ideally you will have experience working with young people, those considered vulnerable or with multiple and complex needs along with being able to demonstrate a real passion for wanting to work with young people. You will have an understanding of the needs of single homeless clients aged 16-25 and the ability to engage, motivate and inspire, with a strong commitment to changing the life of others for the better. You will already have clear verbal and written communication skills, good IT and keyboard skills and the ability to self-motivate. You will be an effective communicator who is able to deliver robust, clear handovers and build strong relationships with other members of your team. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.
If you would like any further information or an informal discussion about this post, please contact Should you require any assistance with our application process, please email us at
CLOSING DATE: Sunday 21 September 2025 at midnight.
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
We believe every young person has the right to discover their potential.


School Librarian Location: Birmingham Salary: FTE Salary £31,586 - £32,654, Actual £28,965 - £29,935 Vacancy Type: Full Time Closing Date: 01/09/2025 at 08:00 The Role Smith’s Wood Academy is a large academy with just over 900 students from Year 7 to Year 11. Located in the north of Solihull, the academy serves students who live in the immediate locality. Their vision is that every child within the Trust, regardless of their background, will attend an Academy that offers an outstanding quality of education. This is an exciting time to join the Academy, and a great opportunity to be involved in the next stage of development of this strong team within Smith's Wood Academy. This is an ideal opportunity for a colleague who is ambitious, creative and enthusiastic about helping students to learn in a strong supportive environment. This role is term time only plus 2 weeks to be worked through the year. As the school librarian, you will be responsible for maintaining all aspects of the library resources, activities and provision, and support the Academy as and when required. They are incredibly fortunate that their Academy was built as part of the ‘Building Schools for the Future’ initiative. The Academy enjoys first class educational facilities that are well maintained and conducive to exciting and successful learning opportunities. Staff and students enjoy;
An extensive programme of redecoration, refurbishment and maintenance ensures that their environment is one in which people want to work- please see their Candidate pack below for more information on their facilities. Skills and Qualifications
Benefits
To Apply If you feel you are a suitable candidate and would like to work for Fairfax Multi Academy Trust, please click apply to be redirected to their website to complete your application. The Academy Trust is committed to the safeguarding and welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will therefore be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS) as well as providing evidence of qualifications. This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020). This means that certain convictions and cautions are considered ‘protected’ and do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. |
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Do you have the ambition to make a meaningful impact on the lives of autistic children and young people?
At St. John's, we've been making a positive difference in the lives of children and young people for nearly 140 years. We are now looking for an incredible Residential Support Worker to help us continue making that difference!
As a Residential Support Worker, you will work under the supervision and guidance of the Care Management Team, Senior Residential Support Workers, and Therapy Teams. You will support learners in all residential houses and the community, assisting with social and academic activities.
Our aim is to ensure all learners have equal opportunities to develop their independence and social skills, preparing them for adult life.
What will you be doing?
- Supporting learners with self-care and independence skills such as eating, drinking, washing, bathing, using the toilet, managing incontinence, dressing, mobility, and medication administration.
- Ensuring learners' care files are kept up to date and accurate.
- At the start of each shift, reviewing communication and log books, and liaising with staff at handover to ensure learners' needs are well documented and addressed.
- Establish supportive relationships with learners and encourage the development of stable relationships.
- Promote the emotional health and self-esteem of learners and support them through changes in their living situation and personal circumstances.
In return, we offer a fantastic working environment, generous holidays, career development opportunities, and more!
Please note that sponsorship for this role is not available at this time.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
Documents
- Residential Support Worker - Day St J (002) - 2024.pdf (452.44 KB)
We stand with autistic children and young people, champion their rights and create opportunities.

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Children And Family Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
Job Title: Children and Family Worker
Location: Based on site in West London (This location is hidden due to the sensitive nature of the service) Unfortunately this service does not have step free access.
Salary: £27,007.50
Shift Pattern: 37.5 hours per week on a rolling rota Monday to Friday between 07:30 - 15:30, 09:00 - 17:00 and 11:30 - 19:30 with occasional Saturdays, at least one Saturday every 3 months between 09:00 - 17:00.
About the role
Are you passionate about providing safe and stable accommodation to women and children escaping domestic abuse? Wanting to help make a difference and provide specialist support to them to gain greater independence? This might be the role for you.
As a Children and Family worker, you will be based within our Women's Refuge service, supporting women and children up to the age of 15 who have escaped domestic abuse. You will deliver trauma-informed, child and family centred support to promote safety and wellbeing, working collaboratively with mothers to strengthen the parent-child relationship during a time of crisis. You will support with both emotional and practical day-to-day support. This is typically done through key work sessions, risk assessments, and empowerment focused activities.
You will play a vital role in supporting families, being the sole specialist within the service, which gives you autonomy to shape the role based on your expertise and experience. You will lead on child-focused support, as well as working part of the wider team to provide the support to mothers. You will deliver a range of support for children and young people, as well as family and parenting support.
About you
We are looking for someone who has a real passion to support families and children who have experienced domestic abuse. You will have a trauma-informed understanding of domestic abuse and the impact it has on families, and will be able to engage in sensitive conversations, recognising signs on trauma, and being proactive to support families to overcome this. This is a hands-on, active role, ideal for someone who is creative, energetic, and passionate about working directly with families. You will be a team player, able to collaborate and provide support to colleagues as needed.
- A background in working with adults and children, particularly from trauma affected backgrounds
- Experience in supporting mothers in helping children transition to new schools
- Proven ability to plan and deliver engaging play sessions, after school activities, and family events as well as religious and national celebrations
- Confidence in working with children who may have behavioural challenges, being able to signpost to early intervention services
- Experience/ability to support children with special educational needs or additional behavioural needs
- Ability to work in a fast changing environment
- Patience, empathy and resilience
- Creativity, flexibility, and a can-do attitude
- Non judgmental approach and genuine commitment to empower families to overcome their barriers
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
- Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Domestic Abuse | Women services | Domestic Violence | Children Worker | Children specialist | Trauma Specialist | Womens Refuge | Female Services | Family Specialist | Trauma informed care
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Department: Big Issue Frontline
Contract type: Permanent
Hours: 35
Salary: £32,186.00 per annum
The Big Issue is looking to appoint to a critical role supporting our vendors. The Support and Outreach Worker will be a leading role in our belief of “A Hand Up Not a Hand Out”, and has been created to improve our service to vendors, helping them to increase their income through selling our magazine and providing casework support.
You will also positively promote The Big Issue in your local area, build partnerships with third-party organisations and identify and promote opportunities all with the aim of moving people out of poverty.
To offer our vendors the best possible support you will have experience and knowledge of working with vulnerable adults in a frontline setting, along with the ability to offer effective sales advice and guidance helping them to increase their income through magazine sales.
The role requires the willingness to drive a company van throughout the South East region, therefore a full driving license is essential and due to our insurance regulations you must be over the age of 21.
Full details of the role including key responsibilities and required skills and experience are available in the Job Description.
In April 2023, the Big Issue Group launched a community interest company, Big Issue Changing Lives, to support more people affected by poverty and increase the impact of our services. Big Issue Changing Lives C.I.C. provides vendors with the end-to-end support they need including sales set up and support, access to health and wellbeing services, and employment opportunities.
Salary and Benefits offered:
- Salary of £32,186 per annum
- Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
- Company Sick Pay
- Enhanced contribution to our workplace pension
- Enhanced maternity pay
- Training and development opportunities including an open learning library and management training schemes
- Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
- Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment
Workplace details
The role is centrally based at our head Office at Finsbury Park, London but you will be supporting vendors throughout the London and South East Region and therefore must be willing to travel throughout the region as required.
Closing date - 01st September 2025 (23:59pm). We may interview before the role closes so please apply asap.
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Changing Lives Community Interest Company.
REF-223417
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Family Support Worker
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
South West Team - Bristol and surrounding areas
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our South West Care Team.
Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This post will cover the South West of England, with this position focusing on Bristol and the surrounding area.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, including:
- Flexible working hours to balance home and working life
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Company car for front line care posts
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
- Time off in Lieu
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes
- A recommend a friend recruitment bonus scheme
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Robust training and development programmes to support your learning and growth
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link.Please disclose on your application form if you have used AI for any part of your job application.
Interview dates: Interview Dates to be confirmed.
Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532
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We are working in partnership with the Royal Life Saving Society UK (RLSS UK), the charity supporting communities of all backgrounds to enjoy being in, on and around water safely, to secure their new Director of Income Generation and Engagement.
RLSS UK has a proud history of helping to reduce the number of lives lost to drowning through the fantastic work undertaken by their volunteers, staff, trustees, and members who advocate for and promote water safety in the communities they serve. The charity utilises their extensive, world-leading knowledge of water safety and training in developing a comprehensive range of vocational qualifications and a series of awards and education programmes, which all have the ultimate aim of preventing drowning and stopping unnecessary loss of life. Their portfolio includes the National Pool Lifeguard Qualification (NPLQ) - the premier lifeguard training programme.
The Director of Income Generation and Engagement will be responsible for diversifying and developing RLSS UK’s income streams, predominately through fundraising. The role will also be accountable for strengthening and developing the RLSS UK brand, increasing visibility, growing engagement levels and income through enhanced presence and public awareness. This is a fantastic opportunity to develop and implement an organisation wide income generation and engagement strategy, which is aligned with organisational goals and aimed at providing long-term and sustainable income sources. Growing and fostering a high performing and motivated team, with excellent working relationships across the organisation, will be key.
The successful candidate must be able to demonstrate:
- Extensive experience in fundraising/income generation roles in a not-for-profit context.
- Track record of delivery at strategic and operational business level, and able to translate strategic vision into clear direction for the organisation.
- Experience in and/or understanding of operating in a commercially motivated environment embracing wide income generation opportunities.
- Track record of managing teams, both salaried and volunteers, to deliver income targets, and with a proven ability to recruit, train and monitor performance.
- Experience of budget creation and management.
We are seeking an individual with excellent communications skills, including negotiation and influencing skills and a high level of integrity, dependability, and personal drive.
For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: Worcester / Hybrid - 2-3 days in the office per week
Closing date: 15 September 2025
Charisma vetting interviews must be completed by 23 September prior to shortlist submission on 24 September.
Interviews with RLSS UK: TBC
Who we are
Forest Peoples Programme (FPP) is an international NGO that has been working with indigenous peoples and forest peoples since 1990. We work in 18 countries across South and Central America, Africa, and Southeast Asia, with around 50 partner organisations based in the tropical forest belt.
We work directly and in solidarity with communities and peoples, supporting them to secure their rights to their traditional lands, territories, and resources, protect their forests and ways of life, and choose their own futures.
The role
Consistent with our Theory of Change, Forest Peoples Programme’s advocacy and communications strategies are diverse and decentralized. They are generated in a largely bottom-up way with our partners, via our program staff (organised in country and thematic teams). This allows us to be sensitive to local social, political and legal contexts, and partner priorities. It also guides our highly collaborative approach to communications.
Communications at FPP is as much about facilitating exchanges among partners and between Indigenous peoples and forest peoples, as it is about communicating with policy makers, academics, and a broader public. FPP’s core principle of the right to self-determination means that we strive to ensure that FPP’s own ‘voice’ is consistent with the priorities and aspirations of Indigenous peoples and forest peoples. That we compliment and amplify, but neither diminish nor eclipse, the voices of Indigenous peoples and forest peoples themselves.
FPP’s communications team is embarking on a period of restructuring and reorienting. The goal is to become better placed to support a strategic approach to communications in our programmatic and country-focused work, while retaining a core function of handling FPP’s central/organizational communications needs.
As part of that restructuring, this new post of Senior Media and Communications Officer will serve a dual purpose of providing additional capacity in the day-to-day activities of the department, and taking a leading role in rolling out our restructuring plans. There may be some responsibilities around cultivating media relations, and/or line management responsibilities, depending on the profile of the successful candidate. The role reports directly to the Communications Coordinator, who will be working restricted hours for the first 10 months of this appointment.
FPP works with 52 long-term partners and allies, across 18 countries. The Senior Media and Communications Officer will gain a good working knowledge of the entire landscape, and intimate knowledge of some specific contexts in which FPP teams are focused. Fundamentally of course, we are all accountable to the Indigenous peoples and forest peoples we work with and for.
Initially, the role is likely to have a heavy focus on rolling out the new team structure and strategy, transitioning within a year to focus more on media relations or advocacy-linked strategic communications, depending on the profile of the recruit.
About you
This post would suit an experienced practitioner with a good understanding of communicating in a multilingual, cross-cultural, and highly consultative environment. Additional languages (especially French or Bahasa Indonesia) are a distinct advantage.
Essential requirements:
- At least 5 years’ experience in communications work in an international, collaborative, and advocacy-focussed environment. This will have ideally been within an indigenous peoples’ organisation, or NGO, advocacy or international context.
- Experience of work in multilingual and cross-cultural contexts and environments, preferably with indigenous peoples or local communities.
- Strong alignment with FPP’s vision, mission and values, including commitment to human rights (in particular the rights of Indigenous peoples and forest peoples), as well as interest in the interface between the rights of Indigenous and forest peoples, biodiversity and climate protection, political economy, and international affairs. An unwavering commitment to the self-determination of all peoples.
- Demonstrable experience of strategic thinking regarding advocacy, communications and media, and in planning and implementing projects in a collaborative way.
- Demonstrable experience of communicating complex advocacy issues and grassroots experiences in compelling, creative ways, to a wide range of audiences across a wide range of media.
- Strong media relations experience, at national and international levels. An existing network of relevant media contacts is a distinct advantage.
- You must be able to manage your own workload, and set your own limits. You will need to have the confidence to say no to colleagues, and the people skills to maintain positive working relationships while you do so. A positive attitude, and an ability to be sensitive, flexible and adaptable to changing contexts and evolving strategies, is vital.
- Excellent written and spoken English, with demonstratable experience of writing copy, editing and publishing for print and digital media. Experience in producing multimedia products (films, animations, graphics, podcasts, websites etc) is also highly desirable.
Applicants based in the UK or seeking to be based in the UK must have the right to work in the UK at the time of application as FPP is not in a position to sponsor visa applications. Applicants based outside the UK may be considered for the role on a consultancy basis, subject to local employment and tax regulations.
Benefits
We offer a flexible, inclusive, and supportive work environment. Our benefits include:
- 25 days’ annual leave (full-time equivalent), plus public holidays, and additional days off between Christmas and New Year
- Enhanced maternity and paternity leave
- Flexible working arrangements to help staff maintain a healthy work-life balance
We value collaboration, diversity, and the unique contribution of each individual, and welcome applicants from indigenous peoples and other backgrounds.
For more information and to apply, please visit our website.
Closing date: Midday on Friday, 5 September 2025.