Information support volunteer volunteer roles in harrow, surrey
About Bliss
With an impact in all corners of the UK, Bliss is the leading national neonatal charity, championing and developing the services for the 90,000 sick and premature babies born each year, supporting both them and their families. At Bliss, we are committed to improving care, giving voice to babies, and supporting parents to be partners in care.
This is a really exciting time to join our board. We’ve just launched our new four-year strategy, which puts equity at the heart of everything we do. With NHS reforms underway, a new 10-Year Plan on the horizon, and growing attention on maternity and neonatal care, there’s a real opportunity to raise Bliss’s profile and make a lasting difference for premature and sick babies across the UK.
Chair opportunity
Our new Chair will be an experienced Trustee or Board member with proven ability to manage meetings effectively and foster productive, inclusive discussions. They will bring energy and drive, ensuring robust governance and alignment between strategy and operations. They will enjoy leading inclusive and thoughtful discussions, and share our passion for giving every baby the best possible start in life.
You can find more information about Bliss and the Chair role in our recruitment pack.
Don’t think you quite meet all of the specifications? Please don’t count yourself out – we’d still love to hear from you and learn more about you and your interest in joining Bliss!
Ready to apply?
Eastside People is supporting Bliss in the recruitment of these roles. Please by submitting your CV and a cover letter both in Word doc format.
Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV and ensure that you cover the following:
- Why is Bliss’ work important to you and how can you contribute to the charity as our Chair?
- How do you ensure board meetings are focused, inclusive, and lead to clear decisions?
- How would you go about ensuring that our many stakeholders are heard and represented at Board level?
We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.
Bliss’ Chair, CEO and Trustees will be hosting a 30-minute drop-in session on Mon 8th December at 12pm via Teams. This is an opportunity to learn more about Bliss and what’s involved in joining our Board. You can register to attend here.
The closing date for applications is Mon 5th Jan.
Longlisting interviews with Eastside People will take place mid-January, with shortlisted candidates invited to panel interviews with Bliss during the week commencing 2 February.
Shortlisted candidates will then be invited to take part in open sessions with staff and Board members, with final interviews scheduled for the week commencing 23 February.
Bliss is an equal opportunities organisation. We actively welcome applications from individuals of all backgrounds, cultures, beliefs, and lived experiences. We strive to reflect the diversity of the communities we serve and are committed to equity and inclusion at every level of our governance.
We look forward to hearing from you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively. Our goal is to ensure sustainability and positively impact the lives of more people. We want assistance in developing an ambitious strategy.
What will you be doing?
We are excited to announce an incredible opportunity for a talented Head of Bids and tenders to join our passionate team at the Africa Health Organisation (AHO)! Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.
This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender submissions. Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions. We need a visionary like you to help us achieve our goals.
We're seeking a dynamic, experienced Head of Bids to develop and execute a winning strategy to secure the necessary financial backing. There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities. We're eager to explore them all.
In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways. If you're a bid writer who thrives on creativity and collaboration, we want to hear from you! Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together. Join us on this exciting journey!
Key Duties and Responsibilities will include:
- Overall responsibility for delivering high-quality, accurate, compliant and commercially sound proposals on time, to budget, with inputs from key stakeholders.
- Responsible for the coordination and management of all Bid activities, for ensuring that Bid Plans are put in place and that all internal inputs are received promptly to meet Bid submission timescales.
- Responsible for the receipt, management, control and coordination of all external and internal information and documentation with respect to the enquiry and for the team acting as custodian for Bid documents, including all approved internal documentation signed by the Organisation.
- Responsible for compliance with all internal Bid policies and procedures and for passing internal and external audits.
- Contribute to the overall Bid strategy alongside other stakeholders.
- Responsible for the overall leadership of the team and ensuring that individuals within the team are given appropriate opportunities to grow and develop, and that the team maximises performance by creating and fostering a positive, can-do attitude and outlook on an ongoing basis.
- Responsibility to ensure that improvements are identified and those agreed upon are implemented continuously to support the growth and development of the team and those within it.
- There is a need to keep good records and to create and measure metrics on bidding performance to both review performance and drive continuous improvement in a key area of the business.
- Responsible for mentoring and training Bid Managers and Bid Writers to ensure they are up to date with bid requirements and improve their competence.
What are we looking for?
Education, Skills and Experience: Requirements
Essential:
- At least three years of experience in successfully leading teams within a bid environment.
- Proven track record of improvement and achievement - processes and people
- Keen understanding of numbers, spreadsheets, VOP/invoices, rates, cash flow, milestones, negotiations, and pricing audits.
- Ability to write strong proposals and experience as an estimator
- Excellent communicator (written and verbal) with local and international customers, and with an appreciation of cultural differences
- Ability to persuade and influence others
- Ability to lead team by example, with the ability to foster and maintain effective relationships with internal and external stakeholders
- Ability to work to deadlines
- Strong business/commercial acumen
- Keen attention to detail
- Commercially sound judgement
- Strong negotiation skills.
- Strong financial skills
Desirable:
- Leadership qualification (CMI or ILM)
- Experience with an integrated project management / ERP system (Enterprise Resource Planning)
- Experience in bidding roles in the Medical, Biochemistry, Biomedical, Public Services, Global Health, Humanitarian, NGOs, Public Health and Social Care industry
- MBA, Professional Qualification or formal leadership Qualification (CMI, ILM)
What difference will you make?
In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge of bids will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex, high-stakes journey.
Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage. By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.
You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process. This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.
In this role, you will orchestrate a well-coordinated process that drives operational efficiency. As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.
As a leader, you'll elevate the quality of our bid content. By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.
You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions. Your effective management will ease colleagues' workloads, allowing the entire team to shine.
To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks. This ongoing improvement process will enhance our bidding capabilities for future opportunities.
You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids. By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.
Strategic alignment is vital for sustaining consistent, stable business growth. Together, we can make a remarkable impact on development.
Applicants must submit a CV and a cover letter explaining how they meet the role description and the person specification.
Interviews will be arranged and conducted via Microsoft Teams.
Interview dates are agreed with the applicant.
To promote equity in health, to combat disease, and to improve the quality of, and lengthen, the lives of the people in Africa and the Diaspora.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Tell Our Story. Create the Buzz. Change Men’s Lives.
Who We Are
MINDSET Charity is a new, volunteer-run organisation dedicated to transforming men’s lives across England. We support men on their journeys of mental wellbeing and self-improvement through workshops, creative programmes, and community-building activities.
We are building a movement of resilience, dignity, and brotherhood. To amplify our voice and raise awareness, we need a passionate Communications Manager to help us tell our story.
The Role of Communications Manager
As our Volunteer Communications Manager, you will:
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Craft and share our story across platforms, building a strong, inspiring narrative.
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Create a real buzz around our start-up charity, ensuring our mission reaches communities nationwide.
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Raise awareness of men’s mental wellbeing and self-improvement through campaigns, press releases, and social media.
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Develop and manage communication strategies, ensuring consistency and resonance in every message.
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Collaborate with volunteers and programme leads to showcase impact and celebrate success.
This is a volunteer role, but your words and creativity will be the spark that ignites a movement.
Who We’re Looking For
We welcome applications from communicators of all backgrounds who share our passion for men’s mental wellbeing. Experience in PR, marketing, social media, or journalism is valuable, but what matters most is your ability to inspire, connect, and amplify our mission.
Why Join Us
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Be part of a pioneering charity at its foundation stage.
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Shape the public voice of a national movement.
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See your work directly empower men and communities.
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Collaborate with passionate volunteers united by vision and brotherhood.
How to Apply
If you’re ready to tell our story and help build MINDSET Charity’s future, we’d love to hear from you.
This is more than communications. It’s about giving voice to a movement, raising awareness, and changing lives. Join us, and let’s build MINDSET together.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Trustee (Treasurer) – fueling ADHD Aware's mission to support adults living with ADHD
ADHD Aware, a Brighton-based national charity, empowers adults with ADHD, their partners, and families through peer support groups, courses, neurodiversity training, and online resources – all run hands-on by volunteers like you. As our Finance Trustee, you'll safeguard our growth by keeping accounts current, ensuring governance excellence, and driving financial strategy in a small, agile board with no full-time staff – perfect for those ready to commit real hours to make a tangible impact.
Why This Role Matters
In this voluntary Treasurer position, you'll oversee financial reporting, budgeting, compliance with Charity Commission rules, and risk management using tools like QuickBooks, directly fueling our vital ADHD support services. Your oversight ensures every pound advances our objects: peer-led groups, neurodiversity training for employers, and accessible online help that transforms lives affected by ADHD. Hands-on involvement means you'll keep our accounts up-to-date, liaise with stakeholders, and provide board guidance – a pivotal role in our volunteer-driven sustainability.
We Champion Neurodivergence
ADHD Aware celebrates neurodivergence: we prioritise clear, structured language, flexible remote meetings via Teams/Zoom (with occasional in-person meetings in Brighton), and we are happy to chat about any accessibility needs before you apply. Expect transparent processes, no jargon overload, and understanding for variable focus – submit your CV and covering note detailing finance experience (ACA/ACCA/CIMA ideal, charity finance experience highly desirable) by 9 January 2026. We're seeking collaborative hands-on contributors who are committed to our mission and values.
Time and Support
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Trustees serve a 3-year term (which can be renewed) and attend our AGM and 6 board meetings a year
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Hands-on: maintain timely accounts, cash flow, audits, and forecasts amid growth.
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Remote-first, volunteer-led – your strategic input shapes our future.
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- Protecting and managing the property of the charity and ensuring the proper investment of the charity’s funds
- Following proper and formal arrangements for the appointment, supervision, support, appraisal and remuneration of the chief executive (if the charity employs staff)
In addition to a charity Trustee’s statutory duties, the Finance Trustee (or Treasurer) plays a vital role in overseeing the financial affairs of the charity, ensuring its financial viability during a potential growth period, and making sure that proper financial records and procedures are maintained. The Treasurer provides strategic financial guidance to the board and ensures compliance with relevant financial legislation and best practices.
Key Responsibilities:
1. Financial Oversight and Reporting:
- Oversee the charity’s financial activities, ensuring they align with its mission and objectives.
- Provide regular financial reports to the board of trustees, highlighting key issues, trends, and risks. These include monthly management accounts and updated forecasts.
- Manage the cash flow of the charity by ensuring that receipts and payments are collected and paid in a timely manner.
- Monitor the financial performance and position of the charity, ensuring sustainability and sound management of resources
2. Budgeting and Strategic Planning:
- Lead the finance committee and provide regular updates.
- Manage the development of the annual budget in conjunction with the finance committee.
- Assist in the creation and review of the charity’s strategic plan, providing financial insights and risk assessments.
- Ensure that financial resources are aligned with the charity's strategic priorities.
3. Governance and Compliance:
- Ensure compliance with relevant financial regulations, including the Charity Commission requirements and UK financial legislation.
- Ensure that proper accounting records are kept and that effective financial procedures and controls are in place.
- Liaise with external auditors, managing the annual audit process and ensuring timely submission of annual accounts and reports.
4. Risk Management:
- Identify and manage financial risks, providing the board with clear advice on risk mitigation strategies.
- Oversee the charity’s investments and reserves policy, ensuring prudent management of funds.
5. Supporting the Board:
- Act as the main point of contact for financial matters, providing guidance and support to fellow trustees.
- Work closely with other trustees to ensure that the board is fully informed of the charity’s financial status and has the necessary information to make sound decisions.
- Contribute to the board’s overall decision-making process, offering a financial perspective on strategic matters.
6. Stakeholder Engagement:
- Liaise with key stakeholders, including funders, regulatory bodies, trustees and volunteers on financial matters.
- Arrange regular meetings with staff on financial matters and give advice and guidance as appropriate.
- Provide input to fundraisers for fundraising tenders.
- Represent the charity in financial negotiations and discussions as required.
PERSON SPECIFICATION:
Qualifications:
- A recognised financial qualification (e.g., ACA, ACCA, CIMA) is desirable.
Experience:
- Proven experience in financial management, preferably within the charity sector.
- Experience of charity finance, fundraising, and pension schemes is advantageous.
- Experience in strategic planning and risk management.
Skills and Knowledge:
- Strong financial analysis skills and the ability to communicate complex financial information clearly.
- Experience of Quickbooks or similar accounting software package.
- Knowledge of charity accounting principles and regulatory requirements.
- Understanding of financial governance and compliance in the charity sector.
Personal Qualities:
- Commitment to the charity's mission and values.
- Strong ethical standards and integrity.
- Collaborative and supportive approach, with the ability to challenge constructively.
TIME COMMITMENT
- Standard terms of Board Trustees are a period of three (3) years. Board members can usually be re-elected for a period of another three (3) years thereafter, for one (1) further term
- ADHD Aware Board Trustees will regularly attend Board meetings and/or send apologies with sufficient warning (no less than two days ahead of meeting)
- All Board members are also expected to respond within two (2) weeks to a request for review of information and comment by any other member of the Board
- If a Board member misses more than three (3) consecutive meetings, it may be appropriate to ask that Board member to resign or take a leave of absence
- Trustees will provide a minimum three (3) month notice period if they choose to step down LOCATION Please note: this role can be carried out largely remotely (via Teams or Zoom). Very occasionally, the Board may gather or take meetings at its main headquarters location in Brighton, East Sussex.
ACCESSIBILITY STATEMENT
At ADHD Aware, we are committed to ensuring that all of our activities are as accessible and as inclusive as possible. These include applying for and interviewing for roles. Whilst we understand that we can never be fully accessible as everybody's needs are different, we strive to be proactive with thinking about accessibility requirements. When applying for a role at ADHD Aware, if you would like to get in touch to talk about any access requirements, please contact us using the details below and we will arrange a date and time to have a conversation with you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a difference in Kent by joining our team of trustees!
Kent Community Foundation (KCF) is looking for individuals to join our Board of Trustees who have a real passion for our county and want to make a demonstrable difference to the lives of people in our communities.
KCF is a professional grant-maker and local philanthropy advisor for Kent and Medway. We have been established for 24 years; distributing more than £60 million in grants to voluntary sector organisations across the county; supporting small charities to be sustainable and successful, and helping major donors maximise the impact of their donations.
Trustees are the volunteers who lead charities and decide how they are run; setting strategic plans, monitoring the performance, impact and sustainability of the charity and overseeing its governance. People of any age and background can be a trustee, and we're looking for people with specific experience to help us support communities in Kent. We are particularly interested in applications from people who are typically under-represented on trustee boards.
We have a comprehensive trustee induction programme, so if you have never been a trustee or on a board before, we will ensure you have all the knowledge and support you need.
Trustee: Desirable skills
We are looking for applicants to have one or more of the following:
· Lived experience of the communities we work with and the issues which arise in our county
· Experience of grant making; either as a philanthropist, grant maker or grant applicant
· Experience in working with or within social enterprises
· Experience in communications and PR
· A background in socio/economics, or connections with education in that field
· Knowledge of, and experience in promoting diversity, equality and inclusion
· Professional experience or active interest in technology, digital communications and AI
· Long term connections and networks with any of our stakeholder groups in Kent; such as philanthropists, businesses owners, key voluntary sector influencers
We hope to recruit up to three new trustees with different experience to offer, who can give some of their time and expertise to help KCF continue to grow and develop. We have four in-person Board meetings a year, and trustees also sit on at least one of our sub-committees, which meet two to four times a year (often remotely). There are also occasional events trustees are invited to attend to promote and engage with our work.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for compassionate and knowledgeable volunteers to join our small, friendly team as SEND Advocates. In this role, you’ll help families by explaining SEND processes and legislation, supporting them to communicate with schools and local authorities, and ensuring their child’s needs are properly recognised. You’ll also assist with preparing letters, attending virtual meetings, and keeping accurate confidential records.
Supporting families of children with SEND through free advice, advocacy, and a commitment to equality in education.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Charity
The Sussex Reptile Rescue Centre is a small, registered charity (Charity Number 1210189)
established to care for, rehabilitate, educate, and treat ill, injured, and unwanted reptiles in
Sussex County and its Surrounding areas.
Aims and Objectives
To improve public perception of reptiles and amphibians
To promote responsible pet ownership and exemplary animal welfare
To deliver education that is “inclusive for all.”
To promote positive values regarding companion animals and the responsibility of
pet care
What we do
Reptile Rescue and Rehoming Services
o Taking in Sick, injured and unwanted reptiles -Finding, vetting and rehoming
reptiles
Advice and Guidance
o Providing Advice and Guidance to reptile owners.
Outreach and Education
o Going to Youth Clubs, Schools and Clubs to educate children/young people
about Reptiles
o Hosting events for the community, which will raise awareness of the charity
and the work we do.
About the role
We are looking for a qualified veterinary surgeon/professional to support The Sussex
Reptile Rescue Centre as a trustee & advisor.
Our trustees play a vital role in ensuring the Sussex Reptile Rescue Centre achieves its core
charitable purpose, overseeing the charity’s overall management and administration.
By joining as a trustee, you will help determine the charity’s overall direction and development
as a strong advocate for The Sussex Reptile Rescue Centre and our work.
As you champion our cause, you’ll continuously strive for best practice in all areas of your
role whilst effectively evaluating and mitigating risks, and ensuring compliance to legal
obligations under charity law.
To lean more about becoming a trustee with us (and your commitments as a trustee), please
Qualifications and accreditations
- A qualified veterinary professional, with a specialisation in reptiles
- Specialisation working with amphibians is a bonus, but not essential.
- Experienced committing to the requirements and expectations of a charity trustee
Skills and qualities
- Have excellent communication skills, with a willingness to participate actively in discussion and exercise sound independent judgement
- Able to offer well-informed and pragmatic advise regarding the animals in our care,
putting their wellbeing and quality of life at the forefront.
- A strong advocate for the charity’s work and what we do, with an enthusiasm for the
Sussex Reptile Rescue Centre’s vision and goal
- Be willing and able to attend regular trustee meetings (6 per annum, held remotely)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join The Kids Network to Support Children in Your Lambeth Community!
Are you looking to donate your skills, give back to your community, or spend your time in a meaningful way? The Kids Network gives you the chance to make a real difference in a child’s life while developing your own skills and building connections. Support a young person in Lambeth by dedicating a small amount of time each week. Through creative activities, exploring the city or doing crafts you'll help them grow in confidence and make a lasting impact on their future.
If you already have experience in mentoring, education, psychology, or related fields, The Kids Network provides an ideal platform to use and donate your skills. By becoming a mentor, you can actively practice your learned skills and see the direct impact of your efforts on the children in your local community and provide support to those who need it most.
Why Choose The Kids Network?
- Active Skill Application: Our programme allows you to apply your expertise in real-world settings, enhancing your practical experience.
- Structured Support: We provide comprehensive training and ongoing support, ensuring you can make the most of your skills.
- Proven Impact: With 100% of children reporting increased wellbeing, you’ll see tangible impact from your mentoring.
Impact on Mentees
- Building Confidence: Help children in your community develop self-assurance and resilience.
- Creating Opportunities: Provide guidance that helps young people navigate their challenges and seize opportunities.
- Strengthening Community: Contribute to the overall wellbeing of your community, fostering a sense of belonging and support.
Connection
- Personal Fulfilment: Experience the joy and satisfaction of making a positive impact on a child’s life.
- Meaningful Relationships: Form a strong bond with your mentee, providing guidance and support through fun and engaging activities.
- Community Engagement: Participate in mentor meet-ups and group activities, connecting with other mentors and mentees.
Your Role as a Mentor
As a mentor, you will hold weekly one-on-one sessions of 1-3 hours for the duration of 12 months. You will help build confidence, resilience, and help your mentee manage feelings through a series of fun experiences and activities. Whether you’re playing games or discussing goals, you’ll be making a difference in a child’s life by developing the tools for a positive future.
Join Us Today
Whether you're wanting to use your expertise, eager to give back and make an impact, or looking for purpose and connection, The Kids Network offers a meaningful way to contribute. Volunteer with us and become part of a community dedicated to fostering positive futures for children and mentors alike.
For more information and to apply, visit The Kids Network website
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Front Desk Volunteer, you will be the welcoming face of Historic Croydon Airport, responsible for ensuring visitors have a smooth and enjoyable experience. You will manage visitor check-ins, handle donations, and support merchandising activities.
Responsibilities:
Reception Duties:
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Visitor Reception:
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Greet visitors warmly at the front door or Reception desk.
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Check if visitors have pre-booked and verify booking details.
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Keep the Reception Desk attended at all times.
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Booking Management:
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Obtain booking sheets from Graeme and update them throughout the day.
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Set out and supervise the donation box.
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Maintain a supply of hand sanitisers, leaflets, and other materials.
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Re-stock leaflet holders in the Main Entrance lobby.
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Visitor Handling Procedures: People with a Booking:
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Check the Lead Name off the booking list and confirm the number of visitors in the group.
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Request a donation of £8 per adult on entry, payable by cash, credit card, cheque (to Historic Croydon Airport Trust), or QR code.
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Ensure the donation process is completed.
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Inform visitors of the location of toilets and answer any questions.
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Ask visitors to wait in the Waiting Area until their Guide collects them.
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Manage additional visitors, ensuring tour groups do not exceed 12 people, including the Tour Guide.
People without a Booking:
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Politely inform visitors that entry is by pre-booking online.
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Check the booking list for vacant slots and inform visitors of available times and spaces.
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Advise visitors to book and return at the specified time, noting they cannot wait inside AH.
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Allow visitors to wait outside for potential "no-shows" if they wish.
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Be polite, sympathetic, but firm if turning people away, and provide the date of the next Open Day and booking details.
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Seek assistance from Graeme or Mike if needed.
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Visitor Departure:
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Thank visitors for coming and say goodbye.
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Encourage visitors to review their experience on Tripadvisor (Croydon Airport Visitor Centre).
Merchandising Duties:
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Merchandise Stall Management:
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Set up and take down the HCAT Merchandise stall.
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Retrieve and replace sale items from/to the cupboards under the model in Reception.
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Run the merchandise stall, selling items to visitors.
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Cash Handling:
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Manage the float, monetary takings, cashing up, and recording total takings at the end of the day.
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Ensure cash takings are not left unattended and hand them over to a Trustee at the end of the day.
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Stock Monitoring:
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Monitor stock levels and advise Jeff if stocks are running low.
Qualifications:
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Friendly and welcoming demeanor.
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Strong communication and interpersonal skills.
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Ability to manage bookings and handle donations accurately.
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Experience in handling cash and managing merchandise sales.
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Punctual, reliable, and able to adhere to procedures.
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Commitment to providing a respectful and inclusive experience for all visitors.
Training: Volunteers will receive an induction, including a review of booking procedures, handling donations, and merchandise management. Ongoing training sessions and resources will be provided to support the role.
Benefits:
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Be the welcoming face of Historic Croydon Airport.
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Gain experience in visitor management and merchandising.
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Contribute to the educational and cultural enrichment of the community.
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Be part of a supportive and passionate team.
Application Process: If you enjoy engaging with the public and are enthusiastic about history, we would love to hear from you.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Academy
The ethos of the Confidence Academy is very simple: Participants get their money back once they attend their selected fitness and wellbeing events. When you show up for your health, when you show up for yourself... your refund is your reward.
The Confidence Academy exists to make the tools of confidence-building — through improved nutrition, better mental and physical fitness, and community support — accessible to all, particularly to struggling and marginalised communities who often feel invisible or left behind. Health inequality is one of the biggest injustice of them all that we don't talk about yet our health is the sole foundation of our existence.
Who Created The Confidence Academy?
The Academy is founded by a 37 year old refugee from Bangladesh, Rayhana Sultan. She is an ex-prisoner. This social enterprise was created after she was able to rebuild her life after prison, hospital detention and recovery through psychotherapy and a supportive community. She is now a finance manager working for the local government in the UK. Outside her day job, she is a model, a panel advisor for the charity Working Chance and now through the Confidence Academy, she wants other people to find the inspiration to turn their pain into power, stigma into strength.
The inception of this CIC is driven by the fact that nearly 60% of the UK population in 2023/24 were reported as obese or overweight. This is a national crisis in a context where our healthcare system is overstretched, support for mental health is not on par which can be exacerbated by health-related problems and an ageing population is awaiting us. Growing old or not being able to afford the regular gym in an era should not mean fitness services are inaccessible to you. So we are here to change it.
What's Happening Next?
We will begin rolling out weekend fitness and wellbeing activities shortly after New Year 2026, supported by online seminars, podcast-style discussions, and community “vox pop” features that amplify real voices and lived experiences around health, confidence, and inclusion. These activities will include group exercise sessions, nutrition and wellness education, mindset and resilience workshops, and confidence-building programmes designed to enhance both physical and mental wellbeing.
Your Role
As the Recruitment Lead, you will work closely with the Director, attend briefing meetings, and then take independent leadership over the recruitment function. This role suits someone who enjoys people-focused work, brings creativity, takes pride in ownership, and wants to help build the Confidence Academy from the ground up.
This opportunity is ideal for someone starting their career in HR or people-management and looking for meaningful work experience.
Key Responsibilities
Leadership & Collaboration
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Attend meetings with the Director and take briefing points accurately.
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Attend team meetings with other members of the squad to bring vision to life (online or remote depending on business needs).
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Work independently between meetings, using initiative, creativity, and leadership to drive recruitment processes.
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Help shape the culture of the Academy by taking pride in developing a supportive and inclusive volunteer community.
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Maintain strong relationships with volunteers and escalate wellbeing needs or concerns to Directors. This academy is volunteer-led. The wellbeing of the volunteers is paramount so we want to make sure everyone who is contributing their effort and time to run The Confidence Academy is proud.
Recruitment & Selection
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Draft job descriptions for new volunteer roles.
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Post opportunities on recruitment platforms and community boards.
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Work with other team members to create infographics and promotional materials for vacancies.
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Review incoming CVs.
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Email applicants and manage communications professionally.
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Schedule interviews and manage the interview diary.
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Interview candidates as one of the panelists.
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Prepare interview formats, scoring sheets, and structured question sets.
Onboarding & Volunteer Support
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Assist in onboarding new volunteers.
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Maintain the internal volunteer database and ensure information is kept updated.
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Demonstrate people-oriented leadership and emotional intelligence by supporting team wellbeing, fostering communication, and promoting a positive culture.
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Develop training materials for continuous professional development of the Volunteers in collaboration with the Director.
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If desired, you may also deliver informal training to build your presentation and public-speaking skills.
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What You Get in Return
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Induction and ongoing supervision by the Founder/Director
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Access to brand guidelines and creative templates
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Informal training on safeguarding, data handling, and health & safety
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Office space may be provided for collaborative projects
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Volunteering Certificate at the end of the completion of hours
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Complimentary t-shirt/jacket and other freebies
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Professional reference
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Travel and meal expenses reimbursed up to £20
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£50 in Amazon Vouchers when you help us deliver our first fitness session (our launch event) in the 2026 New Year.
Start Date: Thursday, 27th November 2025.
Equal Opportunities
The Confidence Academy is committed to inclusion under the Equality Act 2010. We welcome volunteers from all backgrounds and provide reasonable adjustments where needed.
Status
This is a voluntary role and does not create a contract of employment or entitlement to salary, benefits, or worker rights. Volunteers are free to withdraw at any time.
#workexperience #humanresource #hr #operations #admin #office #leadership #management #manager
If you require any reasonable adjustment during interview, please mention it in your cover letter. Thank you.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
The Social Supermarket Initiative (SSI) is a community-led social enterprise tackling food insecurity and promoting sustainable community growth through our affordable supermarket model, outreach programmes, and ethical partnerships. We are seeking a Recruitment Officer to lead SSI’s recruitment activities. This role will focus on attracting, selecting, and supporting team members across SSI’s operations, ensuring they are welcomed, trained, and empowered to contribute to our mission and social impact.
Key Responsibilities
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Develop and deliver recruitment campaigns across relevant channels.
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Respond to applications and enquiries, guiding candidates and volunteers through the recruitment process.
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Review applications, coordinate interviews, and facilitate the selection process for all roles.
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Coordinate onboarding and induction, including role information, training, and support materials.
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Maintain accurate recruitment records, role descriptions, and schedules.
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Work with team leads to identify staffing and volunteer needs and ensure timely recruitment to fill operational gaps.
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Support engagement, retention, and recognition initiatives to build a motivated, diverse, and committed workforce.
Core Duties
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Ensure recruitment practices align with SSI’s mission, values, and compliance standards, including safeguarding and equality policies.
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Exercise professionalism, diligence, and integrity in all recruitment and onboarding matters.
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Safeguard confidentiality and data protection in handling candidate and volunteer information.
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Collaborate with internal teams to design clear, accessible role profiles that meet operational needs.
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Contribute to projects or committees related to recruitment, HR, or organisational development as required.
Expectations of the Role
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Attend and contribute to team meetings and planning sessions.
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Stay informed about best practice and trends in recruitment, volunteering, and workforce development.
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Participate in initiatives or campaigns where staffing and volunteer support are key.
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Maintain confidentiality and uphold SSI’s ethical standards, including diversity, equity, and inclusion.
About You
Essential
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Commitment to SSI’s mission and social impact.
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Strong communication, collaboration, and organisational skills.
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Experience in recruitment, HR, or volunteer management.
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Confidence in engaging with people from diverse backgrounds and building positive candidate experiences.
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Excellent attention to detail and ability to manage multiple recruitment processes simultaneously.
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Proficient with IT tools including email, spreadsheets, and recruitment platforms.
Desirable
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Knowledge of social enterprise, community organisations, or nonprofit operations.
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Understanding of safeguarding, equality, diversity, and inclusion in recruitment.
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Experience with applicant tracking systems, volunteer databases, or HR software.
What We Offer
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The opportunity to contribute to a purpose-driven social enterprise with measurable community impact.
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Practical, hands-on experience in recruitment, onboarding, and workforce management.
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Access to professional development, networking, and career growth opportunities.
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Reimbursement of reasonable travel and meeting expenses.
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The chance to influence SSI’s people strategy and help build a motivated, diverse, and high-performing team.
How to Apply
Please send your CV (max 2 pages) and a short statement (max 300 words) outlining your interest in the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join The Kids Network to Support Children in Your Camden Community!
Are you looking to donate your skills, give back to your community, or spend your time in a meaningful way? The Kids Network gives you the chance to make a real difference in a child’s life while developing your own skills and building connections. Support a Little Londoner in Camden by helping them grow in confidence. Set aside a little time each week to get creative, have fun, and make a lasting impact!
If you already have experience in mentoring, education, psychology, or related fields, The Kids Network provides an ideal platform to use and donate your skills. By becoming a mentor, you can actively practice your learned skills and see the direct impact of your efforts on the children in your local community and provide support to those who need it most.
Why Choose The Kids Network?
- Active Skill Application: Our programme allows you to apply your expertise in real-world settings, enhancing your practical experience.
- Structured Support: We provide comprehensive training and ongoing support, ensuring you can make the most of your skills.
- Proven Impact: With 100% of children reporting increased wellbeing, you’ll see tangible impact from your mentoring.
Impact on Mentees
- Building Confidence: Help children in your community develop self-assurance and resilience.
- Creating Opportunities: Provide guidance that helps young people navigate their challenges and seize opportunities.
- Strengthening Community: Contribute to the overall wellbeing of your community, fostering a sense of belonging and support.
Connection
- Personal Fulfilment: Experience the joy and satisfaction of making a positive impact on a child’s life.
- Meaningful Relationships: Form a strong bond with your mentee, providing guidance and support through fun and engaging activities.
- Community Engagement: Participate in mentor meet-ups and group activities, connecting with other mentors and mentees.
Your Role as a Mentor
As a mentor, you will hold weekly one-on-one sessions of 1-3 hours for the duration of 12 months. You will help build confidence, resilience, and help your mentee manage feelings through a series of fun experiences and activities. Whether you’re playing games or discussing goals, you’ll be making a difference in a child’s life by developing the tools for a positive future.
Join Us Today
Whether you're wanting to use your expertise, eager to give back and make an impact, or looking for purpose and connection, The Kids Network offers a meaningful way to contribute. Volunteer with us and become part of a community dedicated to fostering positive futures for children and mentors alike.
For more information and to apply, visit The Kids Network website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join The Kids Network to Support Children in Your Islington Community!
Are you looking to donate your skills, give back to your community, or spend your time in a meaningful way? The Kids Network gives you the chance to make a real difference in a child’s life while developing your own skills and building connections. Support a Little Londoner in Islington by helping them grow in confidence. Set aside a little time each week to explore the different areas of Islington, discover hidden gems, get creative, have fun, and make a lasting impact in your local community!
If you already have experience in mentoring, education, psychology, or related fields, The Kids Network provides an ideal platform to use and donate your skills. By becoming a mentor, you can actively practice your learned skills and see the direct impact of your efforts on the children in your local community and provide support to those who need it most.
Why Choose The Kids Network?
- Active Skill Application: Our programme allows you to apply your expertise in real-world settings, enhancing your practical experience.
- Structured Support: We provide comprehensive training and ongoing support, ensuring you can make the most of your skills.
- Proven Impact: With 100% of children reporting increased wellbeing, you’ll see tangible impact from your mentoring.
Impact on Mentees
- Building Confidence: Help children in your community develop self-assurance and resilience.
- Creating Opportunities: Provide guidance that helps young people navigate their challenges and seize opportunities.
- Strengthening Community: Contribute to the overall wellbeing of your community, fostering a sense of belonging and support.
Connection
- Personal Fulfilment: Experience the joy and satisfaction of making a positive impact on a child’s life.
- Meaningful Relationships: Form a strong bond with your mentee, providing guidance and support through fun and engaging activities.
- Community Engagement: Participate in mentor meet-ups and group activities, connecting with other mentors and mentees.
Your Role as a Mentor
As a mentor, you will hold weekly one-on-one sessions of 1-3 hours for the duration of 12 months. You will help build confidence, resilience, and help your mentee manage feelings through a series of fun experiences and activities. Whether you’re playing games or discussing goals, you’ll be making a difference in a child’s life by developing the tools for a positive future.
Join Us Today
Whether you're wanting to use your expertise, eager to give back and make an impact, or looking for purpose and connection, The Kids Network offers a meaningful way to contribute. Volunteer with us and become part of a community dedicated to fostering positive futures for children and mentors alike.
For more information and to apply, visit The Kids Network website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re dedicated to ensuring that autistic survivors of sexual violence and related abuse are believed and supported throughout their recovery journey. We achieve our mission by collaborating directly with survivors to voice, explore, and share ideas on effective recovery pathways.
Our work extends to initiating and responding to training opportunities that address the intersection of autism, sexual violence, and related abuse. We actively engage with diverse societal groups to establish collaborative projects and raise awareness, fostering a more inclusive and understanding environments for all.
By providing training to the public, Lotus Collaborations UK enhances recovery pathways for autistic survivors, equipping communities with the knowledge and tools needed to offer meaningful support. As a trusted partner in advocacy and education, we are committed to creating pathways to recovery that are accessible, empathetic, and informed by lived experience.
Diversity and Inclusion Statement
Whilst we welcome applications from all interested parties, and to promote diversity within the organisation, in line with section 3.2 of the Equality Act 2010, preference will be given to applicants who are autistic, or autistic with another neurominority, and who may also have other protected characteristic(s), provided they meet the essential criteria for the role.
Key Responsibilities
- Lead the development and oversight of the organisation’s financial strategy, ensuring alignment with its mission and objectives.
- Ensure full compliance with Community Interest Company (CIC) regulations and all relevant financial legislation.
- Oversee all financial operations, including budgeting, forecasting, and the preparation of annual accounts.
- Advise the Board of Directors on financial planning, risk management, and investment opportunities.
- Manage the organisation’s financial obligations, including reporting to Companies House and HMRC.
- Oversee the management and monitoring of acquired funding, ensuring all funder and HMRC requirements are met.
- Act as a key signatory for bank accounts and investments, ensuring proper processes are followed.
- Develop and implement internal audit procedures and maintain robust financial controls.
- Establish and maintain policies and systems for effective financial management and reporting.
- Collaborate with the Board to develop and uphold the organisation’s reserves policy.
- Monitor and evaluate contracts and supplier relationships to ensure best value and compliance.
- Prepare financial projections and reports for funding applications, strategic planning, and Board meetings.
- Liaise with the organisation’s accountant and external auditors as required.
What are we looking for?
Essential
- Proven experience in financial management, accounting, or a related field
- Strong knowledge of business strategy and financial legislation
- Ability to communicate complex financial information clearly to non-financial colleagues
- Excellent analytical, organisational, and reporting skills
- Strategic thinker with strong problem-solving abilities
- Effective interpersonal and teamwork skills
- Ability to manage and prioritise workload
- Commitment to confidentiality
Desirable
- Understanding of the nature and impact of sexual violence/abuse (support available)
- Experience working in the voluntary or community sector
- Experience supporting or working with autistic people or neurominorities
Accessibility, and Inclusion
We are committed to making the recruitment process accessible and supportive for everyone. Assessment methods will be adapted to suit individual communication styles. Please let us know if you have specific requirements.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Friends carefully recruit, train, and match volunteers with families in Central-West London. Our volunteer befrienders offer practical and emotional support based on each family's unique needs and potential. We offer two volunteer opportunities - Big Buddies and Parent Buddies.
Volunteers will aim to help parents to discover their strengths, build confidence, and resolve difficulties. Volunteers meet with their match weekly for a period of 6 -12 months.
Activities might include:
- Supporting a parent to take their children on days out.
- Helping to strengthen family relationships.
- Providing a listening ear.
- Helping parents to build confidence in themselves.
Essential Criteria:
- You must be able to commit to the Parent Buddy programme for a minimum of 6 months.
- 18+
- Must have lived in the UK for the last 2 years
What we provide in return:
- Full induction training and ongoing training
- DBS check
- Weekly supervision and support
- The chance to learn new skills
- References provided after 6 months' commitment
- Reimbursement of travel and session expenses
We are an equal opportunities charity and value the principles of diversity and inclusion, which is central in providing successful support to our families. We welcome and encourage applications from people with a wide range of backgrounds and experiences, including people from Black, Asian or Minority Ethnic backgrounds, people who identify as LGBTQI+ and individuals from different socio-economic and educational backgrounds.
In the first instance, please register your interest in becoming a volunteer with us - you can do that by contacting us here for an application form.
Once we've reviewed your application, a member of our team will be in touch with next steps.
The client requests no contact from agencies or media sales.



