Location: Blended between office and home (England and Wales)

Department: Customer Journey

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Overview

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

We’re looking for a Senior Impact and Evaluation Analyst. The main purpose of the role is to lead, develop and implement research and evaluation for the Help to Claim Programme, help evidence the effectiveness of Citizens Advice services and programmes and inform business improvements. The role will have the lead for evaluation and related research activity for the Help to Claim programme, and will also lead or contribute to projects and wider activities related to other advice areas or are cross cutting. 

This is a diverse and interesting role which will draw on your experience of either social  research or evaluation to deliver high quality and robust insight into our business and  member services. 

You will be working to design and deliver a programme of rigorous evaluations for a  large funded project, while managing a team and maintaining and improving internal  quality assurance activities.

You’ll have experience in evaluation and an ability to define meaningful and appropriate  measures, interpret results and communicate your findings. An eye for detail, a passion  for impact and an interest in innovative techniques are encouraged. You'll have the opportunity to play a key role in all parts of the impact and evaluation journey from  design to delivery and then dissemination. You will have the opportunity to gain skills in  a wide range of research activities including designing data collection tools, conducting  qualitative research and analysing data.

You will need to demonstrate that you are an effective team player with a range of  attributes including the ability to foster and maintain effective relationships with a range  of internal and external stakeholders; great IT literacy, including the ability to use  software to analyse and interpret data, and communicate the findings clearly to a range  of audiences.

Experience of delivering evaluation or research in the public or voluntary sectors would  be an advantage - but not essential. ​​​​​​​

Our commitment to flexible working extends to where we work. As Covid restrictions ease, Citizens Advice are moving towards a permanent mix of office and home based working which will give much more choice to staff, while still maintaining the best of collaborative working.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.​​​​​​​

Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

Citizens Advice seeks to redeploy staff who are at risk or under notice of redundancy where they satisfactorily demonstrate that they meet the requirements of the role at interview.  Candidates who are formally at risk or under notice of redundancy will take priority over other internal candidates for interview.  If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.

Please note, in the event of a high number of applications, we reserve the right to close the application early. 

This vacancy closes at 23.59 on the closing date. 

Prospectus is delighted to be working with British Gas Energy Trust to recruit a Monitoring and Insight Analyst who will manage the monitoring cycle for around 40 front line projects, working with the in-house grant management system to communicate with funded organisations and obtain data ahead of deadlines.

British Gas Energy Trust is an independent charitable Trust (funded solely from donations from British Gas) who contribute to the relief of poverty, with a particular focus on fuel poverty. The Trust runs two main funding streams, the first is a programme that helps families and individuals experiencing hardship who are struggling with gas and electricity debts by awarding grants to clear those debts; and secondly through large grants to not-for-profit organisations across the UK.

Please note this role is offered on a part-time basis (30 hours a week) and can be worked fully remote, from the UK.

The main responsibilities of this role include preparing all monitoring data through the grants portal and supporting grantees to ensure data is received in a timely manner. You will collate and analyse quarterly monitoring data to identify patterns and trends in funded organisation service delivery and produce reports containing quantitative and qualitative data for CEO report and Board report.

To be successful as a Monitoring and Insight Analyst you will have an enthusiasm for innovative process changes, learning and sharing knowledge. You will have experience presenting statistical findings, be comfortable working with large data sets and have the ability to clearly extract, present and explain data to highlight key issues.

As a specialist Recruitment Practice we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

In order to apply, simply submit your CV and begin preparing a cover letter explaining why you would make a good fit for the role. Should your experience be suitable, we will send you the full job description and arrange for a call to discuss the role further.

Please note: candidates are to apply for this role by visiting the Brook website and completing an application, job reference (NAT1554), after reviewing the job description (all applications outside of this process will not be considered).

Hours: Mon-Fri (Flexible)
Contract: Permanent
Location: Manchester/Liverpool/London/Remote
Salary: £30000 per annum plus LWA (London Weighting Allowance) if applicable

Job summary
Working as part of Brook’s national Data and Impact team this role will support the organisation in all areas of data management and will manage the maintenance of data integrity and quality across all teams and areas of the charity.

You will work closely with colleagues to support the application of analytical methods to solve problems that support successful achievement of Brook’s strategic aims and achievement of business objectives.

This role will contribute and is integral to the development of a high performance, effective and evidence-informed culture across Brook.

Key responsibilities

Data management

• To support the execution of data management processes in accordance with Brook’s information governance policies and observing all statutory provisions on data protection and rights to privacy
• To increase efficiency by identifying opportunities to automate data management processes
• To support with database administration
• To support with data collation and aggregation
• To support the Data Governance Manager with the identification, evaluation and implementation of data validation and cleansing tools
• To support the monitoring and auditing of data quality, including the execution of data quality checks as required by the Data Governance Manager

Data analysis

• To manipulate, analyse and interpret organisational data sets according to Brook’s analytical protocols
• To generate analysis that supports the monitoring of key performance indicators

Reporting

• To develop and support data reporting processes
• To prepare reports for internal and external audiences using business analytics reporting tools
• To ensure reports are delivered according to time and specification to the satisfaction of internal stakeholders
• To create data dashboards, graphs and visualisations using business analytics tools

Engaging and supporting users

• Engage internal and external stakeholders to fully understand data management and analysis specifications
• Empower staff to use Brook’s data capture systems in line with agreed protocols
• Provide basic training and support to staff on how to use Brook’s data systems, and support them with high quality data capture
• Work collaboratively with staff and senior managers across the organisation

Experience

• Experience of using a range of data analysis tools and data information systems
• Experience of administering relational databases
• Experience of using software to extract, interpret, manipulate and present data
• Experience of prioritising and organising reports and managing potentially conflicting reporting arrangements for a wide range of stakeholders and deadlines

Skills and Abilities

• Excellent numerical and analytical skills
• Proven analytical and reporting skills and comfortable managing large amounts of data
• Ability to carry out data quality control, validation and linkage
• Ability to deliver accurate, relevant and timely information
• Ability to produce clear graphical representations and data visualisations.
• Outstanding organisational skills and attention to detail.
• Outstanding communication skills at all levels both written and verbal including confident presentation skills.
• Able to build relationships at all levels and good negotiation skills.
• Good networking and social skills.
• Able to efficiently manage a complex and busy workload.
• Customer care focused/solution focused.
• Able to effectively represent an organisation and promote core brand messages.

Benefits of working at Brook:

• Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
• Access to Thrive Mental Wellbeing App
• Sick pay (from 3 up to 12 weeks fully paid)
• Flexible working
• Gratitude scheme
• Assisted purchase scheme
• Cycle to Work up to £1k
• Employee Assistance Programme (EAP)
• “It’s the time to talk’ – psychological assessment and treatment service
• Long service awards
• Maternity and paternity pay
• Pension scheme – with contributions matched up to a maximum of 4%
• Training and development opportunities

If you are interested in applying for this post, please review the Job Description via the Brook website and complete an application form.

Please note - this role requires the successful applicant to undertake an enhanced DBS check.

Candidates must be able to provide paperwork demonstrating their right to work in the UK.

For more information on what it means to work for Brook, please read the ‘Working for Brook’ document on our Current Vacancies page, where you will also find the application form.

Brook are an equal opportunities employer, and we welcome applications from all sections of the community.

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.

Due to the high number of applications for this post, it will not be possible to respond to every application.

If you have not been contacted within 4 weeks, then you have not been shortlisted for this role. Thank you for your interest in working for Brook

Data Analyst (fundraising)

An exciting opportunity has become available for an experienced analytical specialist to join our busy and professional fundraising team.

The Role

This role is based at home and reports to the Senior Fundraising Data Officer.  You will have the specific brief of providing timely action-orientated analysis and reports of all fundraising campaigns (online and offline) utilising the charity’s business systems.  You will provide support to the broader fundraising team by continuously improving how data is made available to them and benchmarking our data externally.

About You

The successful candidate will have experience in a marketing or fundraising role along with a working knowledge of a fundraising database, or similar.  You must possess proven analytical skills, have excellent attention to detail and be confident communicating with people at all levels. You must be able to prioritise workload to meet deadlines under pressure. You will be comfortable using the full range of Microsoft packages.  Although not essential, Degree level education, CIM, IDM or equivalent would be advantageous. 

About Us

World Horse Welfare is an international charity that improves the lives of horses in the UK and around the world through education, campaigning and hands-on care. We employ 130 professionals who are based at our Head Office in Norfolk, our four rescue and rehoming centres located in Norfolk, Somerset, Lancashire and Aberdeenshire and 16 Field Officers who investigate and resolve welfare concerns across the UK.

We offer a competitive salary, generous pension scheme and cash health plan as well as bike to work scheme, death in service benefit, employee sickness absence pay and a minimum of 28 days holiday.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking.  The successful applicant will be expected to share these values.

The full job description and person specification is available on our website:

Registered Charity Number 206658 & SC038384

Title: Senior Data Analyst

Salary: £35k - £40k per annum (plus £3500 London Allowance if applicable)

Hours/Contract: 35 hours per week

Contract Type: Permanent

Based: London Office (Hybrid - Occasional trips into the office required when needed)

Closing date: 1st June 2022

Interview date: TBC

What we are looking for:

The role of the Senior Data Analyst is to provide analysis, reporting and insight support to the Head of Fundraising Analysis & Insight and the Fundraising Directorate.

Data and Insight is a vital element in guiding decision making across Fundraising and Marie Curie.

A key theme of the Senior Data Analyst role is to help Fundraising:

• To better understand the impact of each supporter communication
• To deliver the right message to the right audience at the right time, using the most appropriate channel
• To understand the connection between each communication
• To identify trends with our supporters
• To support and drive decision making through the use of data and insight

As such we're looking for candidates with significant analytics experience, advanced Excel and strong Power BI & SQL skills, a good understanding of how data and analytics can be used to support decisions, the ability to communicate analysis across business functions and an understanding of how to visualise data for different audiences.

What's in it for you:

• Continued access to NHS Pension Scheme (subject to eligibility)
• Marie Curie Group Personal Pension Scheme
• Season ticket loan
• Loan schemes for bikes; computers and satellite navigation systems
• Continuous development
• Industry leading training programmes
• Employee Assistance Programme
• Flexible Working

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

Shortlisting and Interviews will happen on a rolling basis so early application is encouraged. We reserve the right to close this vacancy early. Agencies need not apply.

We currently have an exciting opportunity for a dynamic, experienced analyst to join us as an Insight and Data Analysis Officer. You will join us working 35 hours per week, on a permanent basis and in return you will receive a competitive salary of up to £31,629.41 per annum plus excellent benefits. This is a remote working role primarily based from home, however there will be occasional travel to the National Cat Centre in Chelwood Gate, East Sussex, as required.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2021 we helped 137,000 cats and kittens. That's the equivalent of around 375 cats a day!

Located within the Finance & Strategy Directorate, the Insight Team provides a data analysis service to all teams across Cats Protection including Operations, Marketing & Income Generation and Veterinary Departments. We are a small but expanding team that deliver regular and ad reporting against the charity’s strategic objectives, manage market research projects and provide insight to help the organisation make effective decisions. This is an exciting time to join the team as we have a full and challenging pipeline of strategic insight projects to deliver for the Executive Team.

Responsibilities of our Insight and Data Analysis Officer:

As our Insight and Data Analysis Officer, you will work with teams across the charity to help manage and deliver requests for insight and analysis projects, providing essential insight to help Cats Protection make effective decisions. You will help develop regular and ad hoc reporting processes, extract and interpret data from our internal systems and help to conduct and manage internal and external market research projects.

What we’re looking for in our Insight and Data Analysis Officer:

• significant experience of analysing data and reporting on the results of data analysis
• a strong communicator
• excellent IT literacy, with the ability to analyse complex data to a high level of accuracy
• ability to produce reports in a clear and precise format
• excellent organisation and time management skills
• very strong organisational and planning skills
• ability to build and maintain positive working relationships with a variety of people and functions

What we can offer you:

• salary of up to £31,629.41 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more
   

Join us as our Insight and Data Analysis Officer and know you are helping to make a real difference to cats and kittens across the UK!
 

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Please note applications which are received after the closing date may not be responded to.

Closing date: Monday 23rd May 2022

Virtual interview date: Monday 6th & Wednesday 8th June 2022

Please note, should we receive a large amount of applications for this vacancy, we reserve the right to close this vacancy prior to the advertised closing date.

Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm.  We expect all employees and volunteers to share this commitment

Data Insight Manager

A brand new and exciting opportunity has arisen for a Data Insight Manager with knowledge of SQL to join this hugely well-respected charity based fully remote. As the Data Insight Manager you will be helping lead and grow the data function within this charity, through strong SQL and PowerBI knowledge.

This is a brilliant opportunity for a Data Insight Manager who is looking to work for a personally rewarding charity and help match the needs of the organisation with the insight and analysis output of the Data team. If you are currently a Senior or Lead Data Analyst with good knowledge of SQL and PowerBI and a keen interest to run a successful Data team then this would be perfect for you!

The Data Insight Manager will benefit from flexible working, a great work life balance and a 35 hour working week and the ability to work from home.

Skills that are required for an Data Insight Manager are:

• Experience in SQL and PowerBI
• The ability to lead successful projects
• Some line management experience would be beneficial
• Keen to learn with ability to work with stakeholders

Data Insight Manager / Senior Data Analyst / Lead Data Analyst / SQL / PowerBI

Salary: £47,000-£50,000 + flexi working, 35 hours, market leading pension & amazing working environment

Location: Fully Remote

Apply now for immediate consideration regarding this excellent opportunity
Understanding Recruitment is acting as an employment agency for this vacancy.

Position: Data and Insight Officer
Type: Full-time (35 hours per week), permanent contract
Location: Remote working available and based from one of our National Offices (i.e. London, Cardiff, Edinburgh, Belfast)
Salary: £33,606 - £38,217 per annum plus excellent benefits
Salary Band: Band E2
Department: Strategy and Business intelligence

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job

It’s an exciting time to join us at the MS Society! We’re focusing on improving in the ways we measure and report our data and insight, working closely with colleagues across the charity in order to achieve this.

This is an ideal opportunity for a proactive individual to join us in:

• Delivering high quality data extracts to support our fundraising, campaigning and support activities.
• Managing imports and cleaning activities to maintain strong data integrity.
• Supporting the improved decision making by providing accurate, well presented insight and reporting services, as part of driving our data and insights maturity.

We’re looking for candidates with:

• Proven experience of producing marketing data selections
• Proven experience of working with Supporter/Customer databases
• Proven experience of generating analysis and reports
• Good understanding of relational databases
• Good knowledge of Excel including formulae, pivot tables and graphs
• Good analytical skills and logical approach to problem solving  

About us

We offer 35 days annual leave (pro rata for part time employees) including bank holidays.

We have a range of employee benefits including (but not limited to):

• Flexible and smart working (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
• Opportunity to buy and sell annual leave 
• Enhanced family friendly, disability and carer’s leave
• Discounted season ticket loan/pension scheme/Cycle to work scheme/Interest-free emergency loans

The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our Every MS Story strategy.

Right to work in the UK

The successful candidate must have the right to work in the UK. If we do offer you employment, you’ll be required to provide documentation to show that you’re eligible to be employed in the UK before starting employment.

The full list of UK visas and permits that grant you the right to work in the UK can be found on the UK government website. We currently don’t have a Sponsor Licence agreement with the Home Office and will not be in a position to support you with any visa applications you may make.

Closing date: 9am on Friday 20 May 2022

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We’re a Disability Confident Employer. We’re committed to promoting equality and diversity.  We’d be grateful if you could complete the attached equality and diversity monitoring form and submit it with your application.

We particularly welcome applications from people with disabilities and/or from ethnic minority backgrounds, where we’re looking to build stronger and better representation among our staff.

As part of our commitment to equality, diversity and inclusion, the HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel.

No agencies please.

Would you like to work for an award-winning charity who are inspiring world-leaders in research, support and campaigning? Here at Charity Horizons we are delighted to be supporting The Encephalitis Society in the recruitment of a brand new, integral role of Data Insight and CRM Manager. 

Encephalitis is an inflammation of the brain with limited awareness and the Encephalitis Society have one simple mission… to increase global awareness of encephalitis, saving lives and building better futures. The Encephalitis Society is a state-of-the-art, award-winning charity who delivers quality services with passion and dynamism. The society raise awareness of encephalitis and collaborate on research into the condition They are highly regarded among the scientific and medical communities as well as their beneficiaries 

The Role 

This role is to develop and manage the Society’s CRM systems (Donorfy and Beacon) and work with colleagues across the organisation to provide evidence that guides strategy and decision-making processes. The Data Insight and CRM Manager will lead on data selections, data segmentation, marketing analysis and how insights support the charity’s work. 

The Person

To be considered for this role you will ideally come to us with previous digital experience along with a proven track record of data analysis/ CRM systems The team at Encephalitis Society are small but incredibly passionate and dedicated so we are looking for someone with a keen enthusiasm for the work of the charity and an ability to work well independently and as part of a team. Honesty, flexibility, dedication and positivity are all key attributes that we believe will make a person a success in this role and we would love to hear from you if this feels like a good match!

If you wish to express your interest in this vacancy, please apply here or contact Charlie or Leanne at Charity Horizons for more information. 

Please note: if you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie at Charity Horizons who will be happy to advise on this. 

Please be aware that Charity Horizons use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way. 

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition or pregnancy.

Data Analysis Manager
Scope
£46,266 +pay rise after 6 months
Mostly remote with occasional travel to London

Charity People is exceited to be working exclusively with Scope, the UK's major disability charity, to help find a new superstar for their fantastic team! You will be a key player in the chatrity, responsible for the design of customer data collection, analysis and reporting, working closely with the Strategy and Impact Manager to identify outcomes linking with the Everyday Equality strategy.

You will be a confident Data Analyst with Strong Power BI skills, understanding of VBA Excel and ideally some line management experience. You'll be a team player with a desire to help others.

Knowledge and experience
* Demonstrable experience of developing and maintaining data analysis systems, processes and tools
* Experience of using data visualisation
* Experience of managing and analysing large, complex datasets
* Experience of working with services colleagues to drive forward improvements in service delivery
* Knowledge and application of statistical techniques (e.g. testing, regression, correlation)
* Knowledge of relational databases
* Good working knowledge of Microsoft Dynamics and Sharepoint
* Line management experience

Skills and competencies
* Advanced understanding of Power BI
* Advanced understanding of Microsoft Excel, including VBA
* Advanced ability to translate and analyse complex data
* Ability to present findings from data analysis in a simple, accessible way

If you are a fantastic data analyst, you'll enjoy being part of a supportive team making a huge difference to the lives of disabled people.

To apply please send your CV in the first instance to Lucy Honeyman at Charity People to [email protected]

Please do not delay - CVs are being reviewed on a rolling basis.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities with which we work.

Digital Analytics Manager

Contract Type: Fixed Term
Location: Home based.
Salary: £33,438 - £36,515 actual per annum (depending on skills and experience) + London allowance of £3,600 if applicable)
Working Hours: 35 per week

Closing Date: 19 May 2022
Interview Date: TBC (via Zoom or Teams)

Reference number: VAC2890

Contract type: Fixed Term for 12 months (with possibility of going perm or contract extension)

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Please note the deadline for submitting applications for this vacancy is 23:59pm on the closing date.

About Alzheimer's Society

We are the UK's leading dementia charity. Every day, we work tirelessly to find new treatments and, ultimately, a cure for dementia. We provide expert information, training, and support services to all those who need our help. And we are creating a more dementia-friendly society so people with the condition can live without fear and prejudice.

Until the day we find a cure, Alzheimer's Society will be here for anyone affected by dementia - wherever they are, whatever they're going through. Everything we do is informed and inspired by them.

About the role

We are exciting to be recruiting for a new Digital Analytics Manager to be apart of our Marketing and Communications division to help us lead and manage the use of digital analytics across the organisation to help grow digital income and optimise user experience by ensuring best use of digital insights.

In this role, your responsibilities will include setting up and managing digital tracking and analytical tools, creating dashboards for insightful reports, and leading on the Society’s digital analytics upskilling programme.

This position will also play an integral role in leading tracking and analytical projects, ensuring user-needs and legal requirements are met.

About you

This new role is seeking a talented individual who is:

- Proactive with excellent problem-solving skills
- Skilful in using data and insight to help influence positive changes
- Able to demonstrate a strong background in working with or managing digital analytics.
- Excellent communication skills (essential)
- Be comfortable with liaising with stakeholders across all levels
- Delivering engaging and impactful digital analytics training programmes to teams across the organisation.

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

You may have experience of the following: Digital Analytics and Insight Manager, Digital Analytics Manager, Insight Manager, Customer Insight Manager, Data Analytics, Data Analyst, Business Intelligence, Business Intelligence Manager, Customer Insight, Data Analysis, Customer Insight Data Analyst, Market Analyst etc.

Ref: 132 737

Evaluation and Research Lead

We are looking for an experienced Researcher to lead on the delivery and ongoing development of the charity’s evaluation and research strategy.

Position: Evaluation and Research Lead

Location: Remote

Salary: £35-40k

Hours: Full-time, 35 hours

Contract: Permanent

Benefits: 28 days’ annual leave, 6% pension contribution, flexible and remote working opportunities, occupational sick pay, eye care vouchers.

Closing Date: 6th June 2022

The Role

We are looking for an Evaluation and Research Lead who has experience in designing, delivering and disseminating research, training and evaluation data in the health and social care field.  The role will provide the opportunity to support the charity in developing innovative models of care and to ensure that services are able to demonstrate impact and value. You will have experience facilitating the sharing of insights and learning externally so that we can advance the effective treatment and understanding of harmful gambling.

Key responsibilities include:

• Advance the effective treatment and understanding of harmful gambling through clinical research, specialist training and innovative, evidence-based rehabilitation programmes.
• Facilitate experience driven research and research driven practice.
• Work with existing monitoring, learning and evaluation systems and data to help the organisation understand and share impact and learning.
• Develop and maintain collaborations with academic and research partners.
• Manage the day to day delivery of the existing research projects.
• Work with the Director of Clinical Services and the wider leadership team to identify information gaps and potential future research by conducting surveys, research and monitoring services performance.
• Lead on collaboration with academic and training institutions in regards to student placements.
• Support the development of future standard setting and organisation.
• Support the Director of Clinical Services in the development and implementation of a competency framework and standardised training package for practitioners working with sever gambling harms.
• Support the testing and development of internal clinical training through evaluation and research.
• Produce evaluation and research reports to support our fundraising team.

About You

As Evaluation and Research Lead, you will have:

• A post-graduate research qualification in a relevant field (Psychology, Sociology, Social Work, Public Health or related fields) or demonstrable knowledge experience and competency in this area
• Experience of leading psychological and/or social research and evaluation design and implementation in health and/or social care settings
• Experience in either or both quantitative and qualitative research methods and strong statistical analysis and evaluation skills
• Practical experience of leading on or contributing to an effective quality assurance programme including providing robust feedback
• Experience of leading learning processes or implementing evidence-based changes to strategy or intervention delivery
• Excellent communication and presentation skills
• Excellent interpersonal and active listening skills.

About the Organisation

This registered charity has nearly 50 years’ experience in providing residential support and treatment for people who are severely addicted to gambling. They provide advice, education and high quality innovative therapeutic support to problem gamblers and those affected by gambling, through residential, online and outreach services.

The charity is an equal opportunities employer and welcomes enquiries from everyone and values diversity in its workforce.

You may have experience in areas such as Evaluation, Evaluation and Research, Research, Researcher, Data Research, Data Analyst, Research Data, Data Evaluation, Impact and Evaluation, Health, Social Care, Health and Social Care, Clinical Research, Clinical Researcher, Research Project Manager, Scientific Research, Quantitate Research, Qualitative Research, Clinical Services, Psychology Research, Sociology, Research Social Work Research, Public Health Research, Health Research, Social Research, Social Care Research, Psychology Researcher, Sociology Researcher, Social Work Researcher, Public Health Researcher, Health Researcher, Social Researcher, Social Care Researcher. 

Policy isn’t working. Come help us fix it.

We’re in the middle of the biggest cost of living crisis in living memory. The energy market is in meltdown. Benefit claimants are facing real terms cuts as inflation soars. More people are coming to us for crisis support than at any time on record.

Winter will be cruel. We’re in a race against time for the kind of policy response this crisis needs - from government, from regulators and from businesses. And it hasn’t come yet.

Come and help us fix this!

We’ve been pretty successful over the past few years - our campaigning work has put billions of pounds back in people’s pockets. One thing that makes us different is that we don’t just talk about policy. Our work is based on real people’s experiences, and it changes real people’s lives. Every year millions of people come to Citizens Advice for help. That means no one has a better insight into how bad policy affects people’s lives. 

And we’re not afraid to raise the topics that aren’t always on the front pages. In the last few months alone, we’ve sounded the alarm on racially discriminatory insurance prices, spoken up for people with no recourse to public funds, and raised red flags about the growing use of buy-now-pay-later products to cover essentials.

But the challenge is huge. We only succeed when we find the right people.

That’s where you come in. We are looking for Senior Policy Researchers to join the energy policy team. We are the official advocate for energy consumers in Great Britain. We use research and evidence from the hundreds of people who contact our advice service every day to understand the problems facing energy consumers. We help solve these problems by engaging with industry, changing policy and supporting consumers to navigate the market.

We’ve advocated for better rules to protect consumers when energy suppliers fail, produced tools to help consumers engage with the energy market, pushed for better consumer protections in the drive towards net zero, and helped consumers save over £2 billion on their energy bills through lower returns and allowances for network companies.

We are looking for exceptional individuals with strong research, analytical and communication skills who have the curiosity and ambition to achieve real change on behalf of our clients and consumers

We don’t mind if you have any prior policy experience. A lot of us do but some of our best people in the past have come from teaching, the NHS, consultancies - in one case, the actual circus. What we want is a curious mind. 

We offer a culture where flexibility is the rule, not the exception. We really, really don’t care if you live in London. Our people are based across the country - in London, Leeds, Birmingham and Cardiff, in our offices or at their kitchen tables.

And how and when you do the job is completely up to you. Most of us work flexible hours. Lots of us are part-time. Some of us job-share. Our people are our biggest asset so we build our work around you.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

Our commitment to flexible working extends to where we work. As Covid restrictions ease, Citizens Advice are moving towards a permanent mix of office and home based working which will give much more choice to staff, while still maintaining the best of collaborative working.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales. 

Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

Citizens Advice seeks to redeploy staff who are at risk or under notice of redundancy where they satisfactorily demonstrate that they meet the requirements of the role at interview.  Candidates who are formally at risk or under notice of redundancy will take priority over other candidates for interview.  If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.

In the event of a high number of applications, we reserve the right to close the application early. 

This vacancy closes at 23.59 on the closing date. 

Policy isn’t working. Come help us fix it.

We’re in the middle of the biggest cost of living crisis in living memory. The energy market is in meltdown. Benefit claimants are facing real terms cuts as inflation soars. More people are coming to us for crisis support than at any time on record.

Winter will be cruel. We’re in a race against time for the kind of policy response this crisis needs - from government, from regulators and from businesses. And it hasn’t come yet.

Come and help us fix this!

We’ve been pretty successful over the past few years - our campaigning work has put billions of pounds back in people’s pockets. One thing that makes us different is that we don’t just talk about policy. Our work is based on real people’s experiences, and it changes real people’s lives. Every year millions of people come to Citizens Advice for help. That means no one has a better insight into how bad policy affects people’s lives. 

And we’re not afraid to raise the topics that aren’t always on the front pages. In the last few months alone, we’ve sounded the alarm on racially discriminatory insurance prices, spoken up for people with no recourse to public funds, and raised red flags about the growing use of buy-now-pay-later products to cover essentials.

But the challenge is huge. We only succeed when we find the right people.

​​​​​​​This is where you come in. 

We’re looking for Senior Policy Researcher roles in 2 of our policy teams: Consumer and Public Services and Families, Welfare and Work. 

As a senior member of the team you’ll develop and lead influential policy research programmes, thinking creatively about authentic, empowering solutions - and working out the tactics and strategies we can use to turn our recommendations into reality. 

Our strong, respected brand means that you will have unique opportunities to engage directly with the people and organisations who have the power to make the changes we want to see - from parliamentarians and the civil service to regulators and industry. 

You’ll also play a key part in the culture of the team - helping creating an environment where new ideas can develop at all levels and supporting junior members to fulfil their potential.  

We don’t mind if you have any prior policy experience. A lot of us do but some of our best people in the past have come from teaching, the NHS, consultancies - in one case, the actual circus. What we want is a curious mind. 

We offer a culture where flexibility is the rule, not the exception. We really, really don’t care if you live in London. Our people are based across the country - in London, Leeds, Birmingham and Cardiff, in our offices or at their kitchen tables.

And how and when you do the job is completely up to you. Most of us work flexible hours. Lots of us are part-time. Some of us job-share. Our people are our biggest asset so we build our work around you.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

Our commitment to flexible working extends to where we work. As Covid restrictions ease, Citizens Advice are moving towards a permanent mix of office and home based working which will give much more choice to staff, while still maintaining the best of collaborative working.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales. 

Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

Citizens Advice seeks to redeploy staff who are at risk or under notice of redundancy where they satisfactorily demonstrate that they meet the requirements of the role at interview.  Candidates who are formally at risk or under notice of redundancy will take priority over other candidates for interview.  If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.

In the event of a high number of applications, we reserve the right to close the application early. 

This vacancy closes at 23.59 on the closing date.