Insight lead jobs in lisbon, lisbon
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THE ROLE:
The Service Manager plays a central role in ensuring that every young person who engages with Empire Fighting Chance receives high-quality, personalised support.
In this role, you will ensure that every young person who connects with Empire Fighting Chance receives an outstanding experience. You will oversee the full journey of young people through our programmes. From referral and assessment to onboarding, scheduling and progression. You will ensure their experience is safe and impactful.
You will champion a safety-aware culture across the organisation, embedding safeguarding into everyday practice and leading on case management and risk mitigation. This role is key to building a strong operational foundation for our Centre of Excellence in Bristol. Through strategic management, attention to detail, and a commitment to continuous improvement, you will help shape an environment where young people feel safe, supported and empowered.
WHAT YOU’LL DO:
1. Manage the recruitment of young people
Accountable for the recruitment of suitable young people onto the programmes of Empire Fighting Chance.
- Implement a robust referral criteria process to ensure that Empire Fighting Chance targets the young people that it best supports.Contribute to the development of a ‘bank’ of recommended organisations to share with those young people who do not meet the charity’s referral criteria.
- Contribute to the development of a ‘bank’ of recommended organisations to share with those young people who do not meet the charity’s referral criteria.
- Ensure the recruitment of young people for different Empire programmes meets organisational, grant and contractual targets.
- Provide oversight of all referral partnerships held by Empire Fighting Chance, ensuring all are working as well as they can.
- Ensure the charity collects robust and accurate information from referral partners on young people signposted to Empire Fighting Chance.
- Contribute to building intelligence of local systems within Bristol to shape how we recruit young people, including understanding the education, Special Educational Needs and mental health landscapes.
- Ensure the recruitment of young people onto EFC programmes follows a robust quality assurance process, using data to inform and strengthen existing processes
2. Manage the triaging and scheduling of young people
Accountable for ensuring young people participate in the right programme with the right coach mentor or therapist at the right time.
- Improve the prioritisation criteria to ensure that the charity fast tracks individuals who are most in need of support.
- Identify new approaches to managing the charity’s waiting list, ensuring the programmes can meet their needs and offer the correct resources to support them.
- Implement our assessment process to ensure Empire Fighting Chance gains a full and accurate understanding of each young person’s needs and circumstances.
- Implement a process to match young people with the most appropriate Empire Fighting Chance programme and coach mentor/therapist.
- Strengthen the scheduling process of young people’s programmes at Empire Fighting Chance.
3. Manage a safety aware culture
Accountable for developing of a culture where safeguarding and safety are embedded into every aspect
of our work.
- Champion a safety-aware culture across the organisation, embedding safeguarding into everyday practice.
Be a key part of the safeguarding team and ensure robust safeguarding practices are implemented across all areas of the charity. - Lead on safeguarding case management, including referrals, reporting, and liaison with external agencies.
- Identify, assess and mitigate safeguarding risks in programme delivery and organisational operations.
- Empire Fighting Chance is a charity (1156690) and a company limited by guarantee (08752389) registered in England and Wales.
4. Manage young people’s ‘Empire Experience’
Accountable for Empire Fighting Chance giving young people the best possible experience (outside of the delivery of programmes).
- Identify and implement improvements to The Mill boxing gym to ensure that young people feel safe and have an enjoyable experience (while retaining the look and feel of a real boxing gym).
- Oversee the onboarding process to ensure that young people have the best possible start to their Empire experience.
- Work alongside the Head of Programmes and Community Outreach Manager to develop a ‘bank’ of local organisations and services that young people can be referred onto during or after their programme. Ensure this information is shared with coaches and therapists so they can communicate it to the young person.
- Oversee the offboarding process that will support young people to continue their development after leaving Empire Fighting Chance (e.g. resources and pathways for young people – internally and externally).
- Use data and insights from young people to improve their experience.
5. Manage the provision of family liaison/support
Accountable for providing support to parents/carers of young people.
- Work alongside the Family Liaison Officer to enhance the information, advice, guidance and support provided to parents and carers to ensure young people engage with their programme.
- Oversee the development of practices and interventions that can provide support to parents and carers that will, in turn, have benefits for young people.
6. Line management of a team
Provide strategic direction to a small team in a supportive manner.
- Provide clear direction, support and motivation to team members, ensuring the Centre of Excellence objectives and the experience of young people is central to all decision making.
- Set clear performance goals and expectations for each function area within the operations team to ensure EFC programmes are operating to the highest standards and at optimal capacity.
- Ensure the team receive regular CPD and are equipped with the skills and knowledge to best support young people (many with complex needs).
Extended closing date: Sunday,10th Jan, 2026 23:30
The client requests no contact from agencies or media sales.
Job title: Health and well-being specialist cancer nurse
Department: Support Services Team
Reports to: Support Service Lead
Location: Remote (UK travel required)
Mandatory staff meeting days in person: 2 days x 4 times a year.
Clearance required: DBS check
Essential: current NMC registration with no restrictions or caution order.
Part-time: 3 days (22.5 hours) per week
Salary: £36,750 full time equivalent (pro-rata £22,050 for 3 days per year)
About Neuroendocrine Cancer UK
Neuroendocrine Cancer UK is a small patient-centric organisation with a wide reach and clear mission: to support and inform patients and families from diagnosis, enabling access to the best care and treatment, whilst stimulating neuroendocrine cancer research, increasing national awareness, and influencing improvements in outcomes.
Our vision is for a world in which people know how to recognise, diagnose, treat, care for, and cure patients with neuroendocrine cancer.
We are a Charity driven by strong values of equity, excellence, collaboration, honesty, transparency and integrity.
Job Purpose:
To provide specialist support to individuals affected by neuroendocrine cancer—including patients, families, carers, and health and social care professionals—through expert nursing advice, psychosocial support, and the provision of dedicated advocacy and self-management services.
- To deliver accurate, evidence-based information and guidance on neuroendocrine cancer.
- To advise on self-care and promote physical and mental well-being, including appropriate escalation pathways (e.g., GP, CNS/CPN, clinical team, emergency services).
- To contribute to the delivery of direct care and support services, including the national helpline, support groups, and access to counselling and therapy.
This is a unique and rewarding opportunity to apply your clinical expertise in a broader context: you’ll play a central part in shaping the patient experience and in realising our shared vision in promoting equity and excellence across all aspects of care.
Key Responsibilities
- Assess and respond to information and support needs.
- Apply clinical expertise to deliver evidence-based nursing care for individuals affected by neuroendocrine cancer.
- Provide empathetic and informed telephone support.
- Advocate for patients and families, ensuring access to appropriate information and support services.
- Coordinate and facilitate patient support groups (online and in-person) and facilitator support.
- Deliver health promotion and harm reduction interventions that empower self-care and autonomy.
- Co-produce accessible, high-quality information resources.
- Maintain accurate and timely records in line with service protocols and NMC standards.
- Uphold the NMC Code of Conduct and stay informed on relevant policies and professional developments.
- Demonstrate professionalism and integrity in all aspects of work.
- Engage in ongoing professional development, including clinical supervision, appraisals, and training.
- Contribute to internal training and external consultancy teaching events.
- Foster effective communication across NCUK staff, clients, partners, and stakeholders.
- Collaborate effectively with NHS, social care, and charity partners to promote integrated, person-centred care and support joint working initiatives.
- Represent NCUK in internal and external working groups, contributing to plans and reports.
- Support engagement with national and local research projects, as appropriate.
- Adhere to internal policies and contribute to service reviews and improvement initiatives.
- Lead specific projects as assigned by the Service Lead or CEO.
- Provide data and insights for strategic planning, service evaluation, and framework development.
- Participate in and support clinical audits, implementing improvements where needed.
- Ensure service alignment with external policies, guidelines, and strategic targets.
- Comply with all relevant legislation, policies, and best practice guidelines.
- Embody and promote NCUK workplace values, serving as a positive ambassador for the organisation.
Other Duties
The post holder will operate within a dynamic and evolving environment and may be required to undertake additional responsibilities to support the effective functioning of Neuroendocrine Cancer UK.
Requirements
- Must have a current NMC registration with no restrictions on their practice or caution order attachment.
- Min 5-year post reg. experience, within a clinically relevant field: including caseload management
- Be able to provide at least two professional references from your last place of work as a nurse or midwife.
- Please note that a Disclosure and Barring Service (DBS) check will be required.
- Demonstrate a willingness to attend all mandatory training relevant to their role
- Must be flexible to work locally or remotely, and willing to travel to attend support groups, conferences, and events.
- Minimum 1 day/week helpline +/- cover as needed.
- Mandatory staff meeting days in the office (Leamington Spa) 4 times a year.
Administrative Skills
- Proficient in Microsoft 365 Office applications
- Proficient in accurately entering complex data into secure electronic systems.
- Be able to demonstrate full awareness and compliance with legal and professional requirements (e.g., GDPR, NMC), reporting appropriate concerns through line management to the Data Protection Officer.
Professional Experience & Knowledge
- Demonstrable knowledge and experience within relevant clinical speciality.
- Experience working with individuals affected by cancer, including neuroendocrine cancers and/or other life-limiting conditions
- Skilled in engaging with patients' families and support networks
- Proven ability to assess healthcare needs and implement best practices for physical and psychosocial well-being support via telephone or in-person.
- Experience of coordinating and managing patient care: including addressing safeguarding issues
- Demonstrate a collaborative approach across multidisciplinary teams and organisational boundaries
- Strong verbal and written communication skills
- Experienced in delivering training, teaching, and facilitating group work
- Demonstrate commitment to ongoing professional development
- Effective problem-solving and change management capabilities
- Understanding of resource management, health and safety, clinical risk and quality issues.
- Familiar with audit processes and principles
- Competent in prioritisation, delegation and workload management
- Awareness and management of stress in self and others
Why work with us?
- Be part of a small, passionate, and values-driven team making a tangible difference.
- Receive support for professional development, training, and personal growth.
- Enjoy a remote and flexible working environment.
- There is the potential, pending experience and performance, to progress to support service lead.
To support and inform patients and families from diagnosis, enabling access to the best care and treatment.
The client requests no contact from agencies or media sales.
Purpose of Post: The post holder will lead on the delivery of our volunteer programme. You will be responsible for the recruitment of new volunteers and the support of existing volunteers and volunteer contacts to maintain a positive volunteer experience.
You will work across teams to ensure the volunteer’s experience is positive and will play a key role in volunteer retention. You will work with the different teams to identify and develop new volunteering opportunities. You will increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will work to ensure our volunteers feel valued, fulfilled, and have opportunities to meaningfully contribute to Hear Us.
As well as oversight of all our volunteering activities, the post-holder will assist in delivering, developing and expanding upon the success of our existing independent peer support Linkworking Project at inpatient wards at the Royal Bethlem Hospital (RBH) and Croydon’s Mental Health Community Services, Jeanette Wallace House (JWH) and Queens Resource Centre (QRC). The post-holder will assist the Peer Support Coordinator in managing and supporting our team of peer support Linkworkers (volunteers) to monitor the quality of Croydon’s statutory mental health services.
This role is crucial for maintaining the efficiency and effectiveness of our volunteer activities, enabling us to support more people in our community.
This post holder will work towards achieving a Hear Us Volunteer Accreditation as part of ensuring good practice for our staff and volunteers, and developing the future creative direction of our volunteering offer.
Given the collaborative and engagement-focused nature of this role, and its direct delivery responsibilities, regular face-to-face working is required, with the post-holder based primarily in the office and attending events and community activities as needed.
Key Duties and Responsibilities
· Develop and support different techniques to attract lived experience volunteers to Hear Us to build a strong and diverse volunteer base
· Develop and produce volunteer recruitment and information material for our public events, website, and social media
· Monitor and screen incoming volunteer applications and make first contact with applicants
· Liaise with Hear Us managers to schedule, plan, and organise in-person and online volunteer recruitment drives and/or information days
· Support with the development and delivery of a standardised volunteer induction.
Volunteer Management
· Lead on organising and managing volunteer involvement in events and activities, ensuring effective briefing and debriefing.
· Provide volunteer supervision and support where required (usually volunteers will be line managed by their project manager if volunteering with a specific project)
· Conduct regular volunteer surveys and establish routes for volunteers to provide feedback.
Volunteer Training
· Schedule, plan, and organise group training days for volunteers to access and complete mandatory training
· To support volunteers to access and complete mandatory training, (including safeguarding, Prevent and information governance) and to encourage attending further training, workshops or other opportunities that may support in their own development.
· To provide bespoke Hear Us training to new volunteers as part of the induction process, and provide refresher and ongoing training for existing volunteers, updating and/or redesigning the training manuals where necessary.
· In collaboration with colleagues, to develop the Hear Us Academy (accredited peer support training modules)
Volunteer Database Management
· Manage the volunteer database by maintaining an accurate record of Hear Us volunteers, including but not limited to activity status, address, and communication preferences on Hear Us database(s).
· Ensure all recruitment checks are completed and accurate volunteer records are held in compliance with the Data Protection Act and GDPR.
Linkwork Project Support
· Act as a deputy for the Peer Support Coordinator where required, in managing a small, vibrant team of peer support volunteer Linkworkers (all of who are current or former mental health service users).
· Assist with Linkworking Project support, such as supporting volunteers in signing up for the SLaM Involvement Register, arranging an induction with Hear Us and introducing peer support Linkworkers to wards and services.
· In the absence of the Peer Support Coordinator, organise and manage the peer support Linkworking rota, finding cover where necessary, ensuring as few sessions are cancelled as possible.
· In the absence of the Peer Support Coordinator, maintain good relations with the SLaM Involvement Register, and submit peer support Linkworkers’ timesheets as required.
· In the absence of the Peer Support Coordinator, ensure the ongoing delivery of Linkworking Sessions
· Help monitor the peer support Linkworking Project, evaluating its effectiveness on improving services and gathering feedback from service users, Linkworkers, and SLaM staff.
· Gather and provide peer support Linkworkers with signposting material and information that can be shared with service users.
Stakeholder Management
· Work in partnership with the Peer Support Coordinator, Engagement and Campaigns Manager, Welfare Rights Manager, Events Coordinator, Deputy CEO, CEO, trustees, and other staff members to achieve the charity's aims and ensure stability and longevity for Hear Us and its members.
· Represent Hear Us on appropriate external committees, networks and other bodies, with other voluntary, statutory and private sector agencies.
· Work on volunteer incentives, recognition and reward schemes across the year.
Other Duties
· Attend supervision and identify your own training and support needs with your supervisor.
· Develop and maintain a healthy working practice for yourself and the volunteers (including peer support Linkworkers) by having clear personal and professional boundaries.
· Keep up to date with best practice and legislation in the volunteer sector.
· Actively oppose discrimination against people who experience mental distress in Croydon in line with the Hear Us diversity and inclusion and recruitment policies
· Adhere to all Hear Us policies and procedures in all aspects of their work (including safeguarding, equity, inclusion & diversity, health & safety and confidentiality)
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are expected to work in a flexible way, as required by Hear Us. Some meetings and other events may be held out of normal office hours and could involve travel away from the local area.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
At Sedulo we are building a world-class team to deliver our mission to make positive change in the communities we work in. We do this by:
· Working with our clients to transform their business and personal finances
· Connecting and contributing to the business community in the cities we are located in
· Working with charities by fundraising and influencing change both now and in the future through the Sedulo Foundation
· Being a great place to work and develop your career
We offer a full range of services from the inception of the business concept, throughout growth of the entity and on to exit strategies. There is no typical clientele; we work with start-ups through to multinational, listed companies.
At Sedulo we embrace a holistic and innovative culture with diversity and integrity at the heart. We are working to build an open and inclusive environment which supports the needs of all our team members.
We are looking for people to join the team who want to deliver beyond expectation and get results. Whether this be through embracing feedback, creating fulfilling relationships with colleagues and clients, being genuinely interested in their work, or by simply being the best version of themselves. At Sedulo, we know how important it is to create an environment for positive change, both in work and in the communities, we work within. This is demonstrated through our persistent commitment to charitable projects and a strong focus on innovation in everything that we do. You can make an impact at Sedulo, not only through delivering amazing work, but also through participating in the charity campaigns we run throughout the year. Alongside all of this, our events team ensure we also have a lot of fun – with countless wellbeing activities and events being hosted at all our offices every week!
We understand that to be a world class organisation, we must embrace uniqueness and choose courage over comfort. Everything we strive to be is grounded in our core values: Personable, Integrity, Holistic, Innovative and Deliver Beyond Expectation.
The Role
We are a leading accountancy practice with a department specialising in delivering tailored financial services to the not-for-profit sector. Our clients include charities, social enterprises, and other nonprofit organisations dedicated to making a positive impact. We pride ourselves on our expert knowledge, collaborative approach, and commitment to supporting the unique needs of this sector.
We are seeking a proactive and skilled Management Accountant to join our team and play a pivotal role in providing exceptional service to our clients while contributing to the growth and development of the firm.
This is a unique opportunity for an individual who is passionate about the not-for-profit sector and wishes to support numerous organisations through their financial knowledge and experience.
Role Objectives
Technical Expertise:
- Prepare accurate and timely management accounts, including income and expenditure, balance sheets, cashflow reports and fund tracking.
- Advise on financial systems and policies, with the skills to implement any agreed changes.
- Act as a finance business partner to operational teams, providing financial guidance.
- Assist with internal and external audits, preparing schedules and responding to queries.
- Prepare and submit VAT Returns, often under Partial Exemption scheme.
Client Management:
- Oversee a portfolio of clients in the not-for-profit sector, ensuring high-quality service delivery.
- Build and maintain strong client relationships, acting as a trusted advisor for their financial and compliance needs.
- Review and interpret financial information to provide insights and recommendations to clients.
Knowledge, Skills and Experience Required
- Proven experience in a similar role and will consider candidates that have worked previously within an accountancy practice or within a not-for-profit organisation.
- Must have strong knowledge and understanding of the not-for-profit sector, including Charities SORP.
- ACA/ACCA qualified or working towards a qualification is highly desirable.
- Experience working with Xero and Excel is highly desirable.
What we really need
- Strong technical accounting skills.
- Excellent communication and interpersonal skills, with the ability to build lasting client relationships.
- High level of organisation and attention to detail, ensuring accuracy and efficiency in all work.
- Proactive and solution-oriented mindset, with strong problem-solving skills.
What we offer
- A company mantra of having fun together, getting results together and giving back together
- The opportunity to work with some of the fastest growing and most exciting companies in the country
- A bespoke training and development plan with the opportunity to expand and diversify your skills
- 26 days holiday, company pension scheme, health care plan, cycle to work scheme, death in service benefits and access to our in-house Wealth Planning and Mortgage departments
The client requests no contact from agencies or media sales.
We are looking for a Norwich Project Manager who can inspire and energise businesses to take meaningful action that meets the needs of communities across Norwich.
You’ll be a highly motivated, approachable self-starter with the ability to engage a wide range of stakeholders, spot opportunities, and turn ideas into impact. In this role, you’ll work directly with communities to deliver and manage a variety of projects that make a real difference.
This is a home-based role with a hybrid approach, requiring regular travel within Norwich for in-person meetings.
Salary: Professional Level 4 - £27,945 per annum
Closing date: 27 January 2026 (midnight)
Interview dates:
- First interview (with task): Monday 9 February 2026
- Second interview: Tuesday 17 February 2026
The client requests no contact from agencies or media sales.
Customer Experience Director
Location: Remote
Salary: £94,671.46 per annum
Closing Date: 19 December 2025
We’re on the hunt for a Customer Experience Director to lead our customer facing housing management teams. If you have a proven track record of delivery and you’re decisive, tenacious, collaborative, resilient and relentlessly passionate about great customer service – it could be you!
We’re looking for an open minded, credible, talented leader to join our fantastic Housing Senior Leadership Team with responsibility for the delivery of local housing management services including anti-social behaviour, tenancy and neighbourhood related services.
We know everyone’s on a journey these days, but we’re truly on one, evolving our operating model so that despite of our size and geography, we’re connected to our customers and communities and service delivery is responsive, easy, local and personal.
You’ll be a subject matter expert in housing management and will be responsible for making sure we’re winning for our customers by listening, and ensuring teams are equipped and empowered to deliver excellent services which meet current and emerging customer needs.
Through strong change and performance management, process review, systems and policy development you’ll continue to drive customer satisfaction, trust and efficiency, ensuring our homes and communities are safe and thriving places for our customers to live.
Through your leadership, you will develop a high performing, productive culture, with high levels of accountability, ownership and autonomy where colleagues are truly engaged, encouraged and supported to be their best, with our Customer Promise at the forefront.
We’ll be honest, this role will be hard work! We always want to do better so there’s a lot to do and within a really challenging operating environment. Undoubtedly there’ll be times where you’ll be frustrated and you’ll probably try things which don’t work but you’ll be joining a strong, collaborative team, where we’ve got each other, and you’ll be encouraged to try new things, and amongst the hard work you’ll laugh and have fun; you’ll never be bored, and no two days will be the same.
The teams you’ll lead are nationally dispersed. Where you live isn’t necessarily important – it’s your expertise, customer focus, values and leadership that matters
If this role sounds like a bit of you, you think we’re going to be a great fit, and you’re ready to grab the opportunity and make it your own, come and #discoverstonewater!
Please note: Final stage interviews to be held on 17th December at our Reading office.
Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document.
Discover Stonewater:
Stonewater is a leading housing provider. We manage around 40,000 homes, serving 90,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.
Our mission is to provide quality homes and services for people whose needs are not met by the open market. Stonewater was one of the first social housing providers in the UK to adopt the Sustainability Reporting Standard (SRS), published by Good Economy. Using the Housing Association’s Charitable Trust (HACT) Value Insight model, we calculated that we made an impact of over £28m during 2022/23. We know that life can be hugely challenging for many of our customers right now, and we are pleased to say that more than 400 customers have been supported into work, education, training and independent living.
We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.
Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer.
Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
To Apply
If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Salary: £31,600.37 per annum plus £5023.71
Location: London Old Street with flexibility to work from home
Contract: Permanent
Hours: Full time 37.5 per week
Closing date: Sunday 11th of January at 11:30pm
Interviews will be taking place week commencing the 19th of January
Are you dynamic, highly organised and proactive with proven administrative, communication and project management skills? Shelter is looking for an ambitious High Value Partnerships Operations & Stewardship Executive to support the newly formed Operations and Stewardship team, which will provide our high value supporters across England and Scotland with an outstanding supporter experience and ultimately drive generosity to power Shelter’s fight for home.
If this sounds like the right next step in your career, we invite you to apply for this newly created role. Join us in Shelter’s Fight for Home and help shape and lead our fundraising strategy.
About the role
The role sits within the High Value Partnerships team supporting our events, prospect management and information & assets functions to collaborate and be a coherent, dynamic and enabling team to drive high income growth focused on delivering a first-class supporter experience to our donors.
It will also involve championing and embedding best practice across high value fundraising operations, developing smooth systems and processes, also ensuring our fundraisers have the tools, insight and materials to be able to fundraise effectively at every stage of the donor journey.
It will also play a key part in shaping our high value supporter experience – helping donors understand the impact of their giving, strengthening relationships and inspire continued and increased support.
About you
You will need to be highly skilled in crafting clear, compelling content producing polished, persuasive written work, be very organised, and have excellent administrative skills, as well as be collaborative with good interpersonal and relationship-building abilities. You will have proven project management skills and experience managing multiple projects at once. You’ll thrive when thinking creatively to deliver outstanding experiences for our donors. You’ll also feel confident using Microsoft Office applications such as Word, Excel, and Microsoft Dynamics, along with email and internet tools to support communication, event planning. Execution and experience in using online platforms such as Zoom would be a bonus.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The newly formed High Value Operations & Stewardship team will sit in the High Value Partnerships (HVP) sub-directorate which is part of Shelter’s Income Generation directorate. It’s an award-winning team that is responsible for all areas of high value income generation across philanthropy, trusts and foundations, statutory funders, corporate partners and legacies to power Shelter’s fight for home.
Shelter’s High Value Partnerships (HVP) team is an energetic group of around 50 talented professionals who collectively raise over £30 million each year through voluntary and statutory income. By harnessing the support, networks, influence, and expertise of our supporters, the team plays a crucial role in powering our mission to fight for home.
As our portfolio of high-value funders continues to grow—and with ambitious targets ahead—we’re building a dedicated operations function to act as the central hub for knowledge, insight, and coordination within HVP. This new function will lead enabling projects and drive collaboration across Shelter, ensuring our fundraisers have everything they need to secure transformational support.
How to apply
Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the points in the About You section of the job description of no more than 350 words each. Please provide specific examples following the STAR format.
- We prioritise diversity and have an inclusive and open mindset
- We learn from our experiences and are open to risk
- We create change and align behind our strategy
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
ISEAL is looking for a Finance Manager to manage the day-to-day finance function in a sustainability focused international not-for-profit organisation.
The Finance Manager, Financial Accounting is a hands-on role, leading a mostly remote team of 3 part-time staff, who collectively process all ISEAL’s transactions. They report to and work closely with the Finance & Operations Director, playing an important role to ensure that ISEAL’s finance system operates effectively.
The successful candidate will bring the technical know-how of a qualified accountant, the ability to support colleagues, an eye for detail and be happy managing a varied workload, both for themselves and the team.
ISEAL has recently implemented Sage Intacct accounting software and an initial priority for the role will be to support the team to improve their facility with and exploitation of the new system as well as supporting the roll-out of new functionality across the organisation.
In return, ISEAL offers a involvement in all aspects of the financial management of an international NGO environment, an inspiring insight into the world of sustainability initiatives and a supportive, flexible organisational culture.
ISEAL is the global membership organisation for sustainability systems and includes many of the most respected sustainability schemes worldwide. ISEAL members cover social and environmental sustainability issues – from labour rights and sustainable livelihoods to biodiversity conservation – and are active across a diverse range of sectors. Find out more on our website.
Key responsibilities
Team management
- Oversee a team of 3 (2 direct reports) who process ISEAL’s day to day transactions, incl. purchase ledger, sales ledger and staff expenses /credit cards and payroll accounting
- Coordinate work planning, payment runs and monthly/quarterly accounting processes
- Work with the Finance Director to hold effective monthly Face to face team meetings.
- At times, provide back up and support to the different roles in the team
- Line manage, support and provide development and growth opportunities to direct reports
Financial accounting
- Responsible for and oversee the capture of all day-to-day transactions in ISEAL’s accounting records
- Reconcile balance sheet accounts on monthly/quarterly basis
- Oversee the payroll accounting, including 4 overseas payrolls
- Review VAT treatment of transactions and prepare VAT returns for review and submit it to HMRC
- Oversee timesheet processes and the calculation/allocation of staff costs into accounting system
- Consolidate ISEAL’s accounts and forecasts into management accounting-packs
- Support on preparation of the statutory accounts
Wider responsibilities
- Support the evolution of financial accounting procedures that are robust, effective and efficient, incl. acting as an administrator on Sage Intacct accounting software
- Engagement with the wider organisation on questions of accounting processes
- Experience, knowledge and attributes
- ACA, ACCA or CIMA qualification, or equivalent level experience
- Solid professional work experience in overseeing a finance function, ideally in an international setting using multiple currencies
- Competent in the use and exploitation of accounting systems
- Proficiency with Excel and ability to analyse, manipulate and present data to non-finance colleagues
- High level of accuracy in own work and ability to check work done by others
- Excellent organisational and time management skills, with ability to establish priorities for self and others
- Ability to respond flexibly to demands of the role and work collaboratively in a small finance team
- Well-honed interpersonal skills, displaying professionalism, tact and awareness of others, including sensitivity to cultural differences and perceptions
- Ability to build and maintain relationships with colleagues, including remotely, where most interaction will be virtual
- Excellent written and spoken English
- Ability to manage and motivate others
Additionally desirable
- Experience with grant/donor reporting and international-charity-VAT (Reverse charge/place of supply and business/non-business input tax recovery)
- Interest in and motivated by issues of sustainable consumption and/or environmental issues
ISEAL´s culture and how we will help you thrive
Our values are connection, empowerment, inspiration, wellbeing, effective working, and creativity.
These are traits we value in each other and in the organisation. We instil these values in all our processes and interactions.
We work on global issues and our team reflects this, with individuals from different backgrounds and nationalities. This diversity adds to the quality of work that we deliver and through our commitment to diversity and inclusion we strengthen our team.
Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas that form someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with the budget and processes in place for staff to take advantage of development opportunities.
We offer 25 days of annual leave, with an additional day a year added after two years (to a maximum of 30 days). In addition, we add an extra five days as a one off, once you have been with us for five years.
We have a hybrid-working model with a minimum of four days per month in the London office, as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: Permanent Position
Salary: £52 – 58k pro rata, depending on experience
Working hours: Part-time, 25 hours, pattern to be agreed (Full time equivalent 37.5 hours per week)
Location: Based in ISEAL’s London head office, with a hybrid approach to work. Office attendance requires 2 days minimum per month. Applicants will need to provide evidence that they are entitled to work in the UK
Annual leave: 25 days / year increasing to 30 days over time.
Ideal start date: From Jan 2025. Our priority is to get the right candidate.
How to apply
Specific enquiries about this role and the application process can be sent to the recruitment(at)sealalliance(.)org.
Deadline for applications is 4 January. Please note that we will only contact shortlisted applicants.
Please note that we would like to see candidates´ own writing in the cover letter and discourage the use of AI for this purpose.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 9-12 January
Pre-interview timed exercises (between 60 – 90 minutes from home):
Panel interviews (in person): 28 January 2025
Decision: w/c 26 January
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Interpretation & Programming - Maternity Cover
Location: Slimbridge - Hybrid
Salary: £42,580 per annum
Vacancy Type: 12-month Fixed Term contract
Hours: Full Time, 37.5 hours per week
Function: Engaging visitors and communities with wetlands
About The Role
Do you have a track record of developing and delivering experiences for visitors in the natural environment, arts, culture or attraction sector? Do you want to enable WWT to captivate our audiences as Head of Interpretation & Programming? If so, we would love to hear from you.
Reporting to the Director of Operations you will work alongside the Head of Experience Development, Head of Living Collections and Head of Learning to support sites to develop and deliver inspiring experiences for our visitors which connect them with our cause.
You will be the lead specialist advisor for interpretation and programming, and along with your team, play a critical role in supporting the development of excellent visitor experiences across all our sites, creating opportunities for people to experience nature in ways that inspire and move them and embedding nature connectedness in our programmed approach.
About You
We are seeking an individual with:
- Extensive experience in the development and delivery of events, visitor experiences and engagement in the natural environment, arts and culture or attractions sectors.
- Ability to think strategically and identify areas where experiences can support the delivery of organisational strategy.
- Experience of building partnerships with external creatives and organisations.
- Ability to lead, inspire and motivate teams, both in a direct and matrix management capacity.
- Strong experience of managing annual budgets and projects up to £500k
- Strong experience of writing creative briefs, managing creative consultants and designers.
- Excellent communication, influencing and negotiating skills including internally at a senior level and externally with partners.
While this post is based in Slimbridge Wetland Centre with the opportunity for hybrid working, it is expected that the role would work from site twice a week and as required for key meetings.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from Care first
Closing Date: 16/12/2025
We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
At WWT, we're committed to creating an inclusive, supportive workplace where diversity is celebrated and everyone can thrive as their full selves. We actively welcome applications from individuals under-represented in the environmental and charity sectors.
No agencies please.
Restore Wetlands and Unlock their Power



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
ROLE SUMMARY
We’re looking for a creative and strategic marketing and communications professional to join The Diana Award. In this role, you’ll craft compelling stories and deliver high-quality content across multiple platforms including websites, case studies, video, newsletters, and social media to bring our mission to life and showcase the impact of our work.
Working collaboratively across the organisation, you will lead content planning and production that resonates with diverse audiences, including young people, educators, funders, and partners. You’ll shape our tone of voice, segment audiences effectively, and ensure messaging is inclusive, consistent, and engaging.
You will manage our social media presence and foster online community engagement, building relationships and driving awareness of our work. This hands-on role is perfect for someone who thrives in both strategic planning and creative execution.
Additionally, you’ll support key organisational events - such as award ceremonies, campaign activations, and fundraising initiatives - by creating engaging content and managing live communications.
Your work will help amplify youth voices, strengthen our community, and inspire positive change globally.
JOB DESCRIPTION
MAIN DUTIES
- Storytelling: Develop and deliver cross-channel content aligned with organisational goals, tailored to diverse audiences. Apply inclusive tone-of-voice and segmentation strategies to engage communities such as young people, educators, funders, and partners.
- Content Creation: Produce and commission content across formats - blogs, newsletters, social media, reports, video, and photography - ensuring outputs reflect brand tone, values, and accessibility standards.
- Social Media Management: Oversee social media channels (Instagram, Facebook, LinkedIn, X, TikTok), driving engagement, brand consistency, and responsiveness. Set measurable goals for growth and interaction.
- Community Engagement & Safeguarding: Manage online communities, respond to interactions, nurture positive conversations, and proactively address risks or reputational concerns.
- Planning: Maintain a centralised content calendar, collaborating with internal teams to ensure integrated messaging and timely delivery across all channels.
- Collaboration: Partner with programme and fundraising teams to gather stories and data for impactful content. Coordinate with external creatives (designers, videographers, agencies) to deliver high-quality multimedia assets.
- Event Support: Assist with planning and delivering communications for key events, including live social media coverage, content creation, and post-event storytelling.
- Brand Management: Champion brand integrity, supporting colleagues to apply tone-of-voice, accessibility, and visual identity guidelines across all content and communication materials.
- Reporting: Use analytics tools to monitor content performance, draw insights, and optimise future content and engagement strategies.
OTHER DUTIES
- Represent the Marketing and Communications Team at events (e.g. Campaign activations, Award Ceremonies, fundraising events) as required
- Reasonable occasional out of office hours work will be required and some travel within the UK
- Be an active contributor to the Marketing and Communications department, team meetings and away days
- Adhere to The Diana Award policies and procedures, maintaining good liaison across the organisation
- Undertake other duties from time to time, as requested by the line manager
SKILLS & EXPERIENCE
ESSENTIAL
- Proven experience creating and delivering content strategies across multiple formats and platforms, with expertise in audience segmentation and inclusive tone-of-voice.
- Expertise in social media best practices, with experience managing and growing channels, including content creation, scheduling, engagement, paid advertising and analytics
- Strong storytelling and adaptable copywriting skills for diverse audiences and platforms.
- Excellent organisational and project management skills, with ability to prioritise, meet deadlines, and maintain accuracy under pressure.
- Experience in content planning and calendar management, collaborating effectively with internal teams and external partners.
- Proficient in analytics tools, able to interpret data and provide actionable insights for optimisation.
- Skilled in community management and social listening, fostering engagement and mitigating reputational risks.
- Creative thinker with strong visual sensibility and confidence in briefing designers and multimedia specialists.
- Collaborative, proactive, and adaptable—able to work independently and thrive in a fast-paced environment.
DESIRABLE
- Experience supporting events through content creation, live social media, and stakeholder engagement.
- Experience collaborating with influencers, ambassadors, or partners to deliver impactful campaigns.
- Knowledge of youth engagement and sensitivity to youth voice.
PERSONAL QUALITIES
- Commitment to The Diana Award’s vision, values and mission
- Personal integrity and credibility
- A ‘can do’ attitude
- Commitment to continuous self-development
- Proactive, adaptable and solution focused.
- Strong communicator, and excellent at collaborating across teams and levels in the organisation
- Organised and detail-oriented
OUR ORGANISATION
- The Diana Award is committed to anti-racism, social justice and building and developing a workforce which reflects the diversity of the young people we support. We are proud to be an equal opportunities employer that values and respects the people who work for us. We seek to ensure all job applications are treated fairly, with respect and without bias.
- We positively encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity.
- Every staff member has their own personal training and development budget, ability to work flexibly around core hours, access to our employee assistance programme 24/7, wellbeing initiatives, opportunities to connect, collaborate and celebrate with colleagues both in person and online, and much more.
- We are committed to safeguarding and promoting the welfare of all. This is a responsibility that is shared by all members of staff. The successful candidate will be subject to an enhanced DBS or equivalent police check.
APPLICATION DETAILS
Application deadline: Tuesday 16 December at 10:00pm.
Interviews: 07 January 2026 & 08 January 2026 in person
Please reach out if you require any support with the application process or have questions about the role or the process.
Good luck with your application!
Head of Finance
Location: Bath (minimum of 4 days in the office)
Contract: Permanent, full-time (35 hours per week, Monday–Friday)
Salary: Up to £65K (dependant on skills and experience)
About St John’s Foundation
St John’s Foundation is one of Bath’s oldest charities, supporting individuals and communities for over 850 years. Today, we continue to make a lasting difference across Bath and North East Somerset by helping people to live independent, fulfilling lives and by working to build stronger, more resilient communities.
As we continue to evolve, we are investing in modern systems, governance and talent to ensure we can deliver lasting social impact with integrity, efficiency, and purpose.
The Role
We are seeking an experienced Head of Finance to join our team. This role will play a pivotal role in ensuring the long term financial health and sustainability of St John’s Foundation and its trading subsidiaries.
Reporting to the Director of Finance, you will lead and take responsibility for our day-to-day financial operations and manage a dedicated team of finance professionals. You will ensure robust financial control, accurate reporting, and effective systems that underpin the charity’s strategic ambitions and operational delivery.
This is a senior, operational leadership role, offering the opportunity to shape our financial systems, guide a talented team, and contribute directly to our mission. You will also manage the next phase of our finance system implementation.
What You’ll Do
· Manage the finance team, ensuring timely, accurate financial reporting and high standards of control.
· Manage all aspects of financial management — including cashflow, balance sheet integrity, and statutory reporting.
· Lead on the statutory reporting and oversee budget setting and management accounts.
· Manage the next phase of our finance system implementation, embedding process improvements and digital innovation.
· Support the Finance Director with governance, risk management, and strategic financial planning.
· Manage investment and endowment accounting, ensuring compliance and effective performance monitoring.
· Provide insightful analysis and reporting to the Executive Team and the Board of Trustees.
About You
We’re looking for an experienced senior finance professional who combines technical expertise with strong leadership skills.
You will have:
· A recognised accounting qualification (ACA, ACCA, CIMA, CIPFA or equivalent).
· Proven significant experience in senior finance leadership, including management accounts, budgeting, and statutory reporting.
· Strong technical knowledge of accounting standards and charity finance (including restricted and endowment funds).
· Demonstrable strong knowledge of financial controls, accounting standards, and (ideally) charity finance.
· Proven experience managing or implementing finance systems or digital transformation projects.
· Excellent communication and influencing skills, with the ability to build trust across all levels.
· A collaborative, proactive, and improvement-focused approach.
Desirable:
· Experience within the not-for-profit or charity sector.
· Knowledge of property and investment accounting.
· Familiarity with cloud-based finance systems.
Why Join Us?
Joining St John’s means becoming part of a long-standing Bath charity that puts people at the heart of everything it does. Your work will directly support older adults and people in financial need, and you’ll be part of a friendly, collaborative team that cares about doing things well and doing them with trust, courage and kindness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be working in partnership with World Vision UK. As a global Christian humanitarian charity, World Vision is dedicated to tackling the root causes of poverty and injustice, empowering children, families, and communities to thrive. Through advocacy, emergency relief, and long-term development, they bring hope and transformation where it’s needed most. At the heart of their mission is a deep commitment to demonstrating God’s unconditional love.
We are seeking a strategic and innovative Supporter Experience Manager to lead and deliver an engaging product experience across World Vision's regular giving portfolio, with a particular focus on their flagship Child Sponsorship programme. This is an exciting opportunity to drive supporter satisfaction, loyalty and retention by enabling donors to see the tangible difference they're making in the lives of the world's most vulnerable children.
In this influential role, you'll develop, test and optimise the end-to-end donor experience, ensuring communications and touchpoints are tailored to audience behaviours through smart segmentation and a test-and-learn approach. You'll lead experience improvements for the critical first year of Child Sponsors' journey, manage a rigorous testing programme, and be a key business owner for the supporter CRM system. With responsibility for delivering ambitious KPIs around retention, satisfaction and committed giving income, you'll collaborate across the World Vision Partnership to deliver continued innovation in fundraising product experiences.
This is also a fantastic opportunity to demonstrate effective Christian leadership, managing the Individual Giving Experience team to grow skills, engagement and commitment.
The successful candidate must be able to demonstrate:
- Experience delivering complex, multi-channel direct response campaigns
- Strong use of data and customer insight to drive innovation
- Strong knowledge of segmentation, targeting and creating campaigns tailored to distinct audiences
- Experience of successful people management and coaching others for growth and development
Come and create real, lasting change on a global scale. Join a passionate, purpose-driven team dedicated to transforming the lives of the world's most vulnerable children. At World Vision, your work will bring hope, drive progress, and deliver life-changing support to children who need it most, wherever they are in the world. This is your opportunity to make your fundraising and product management skills count where it matters most.
This role is subject to a DBS check, which will be carried out by the employer.
For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please confirm in your application, or contact our Operations Teams separately. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with World Vision’s mission and values.
Location: Hybrid, Milton Keynes (min 2 days onsite per week)
Hours: Full-time 36.5 hours per week. Part time considered (min 30 hours per week)
Closing date for applications: Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Financial Controller
We are looking for an experienced and solutions-focused Financial Controller to join UKROEd at a pivotal time. This is an exciting opportunity to play a major role in ensuring robust financial management across both UKROEd and The Road Safety Trust, supporting our mission to improve road safety and reduce harm on the UK’s roads.
Position: Financial Controller
Location: Manchester, Hybrid working, with a minimum of two days per week at Head Office
Salary: Circa £70,000 (dependent on experience)
Hours: Full time, 37.5 hours per week
Contract: Permanent
Closing Date: Sunday 11th January 2026
(We reserve the right to close this vacancy early if we receive sufficient applications.)
Interviews: 4th February 2026, in person, Manchester
The Role
As second-in-command to the Chief Finance Officer, the Financial Controller will oversee the collection, consolidation and analysis of financial data across UKROEd and The Road Safety Trust. This is a broad and hands-on leadership role, central to maintaining strong financial governance, ensuring statutory and regulatory compliance, and safeguarding organisational assets.
You will lead the financial control environment, oversee key financial processes including payroll, procurement, budgeting and reporting, and drive continuous improvement in how financial information is produced, interpreted and used. As a trusted partner to senior leaders and trustees, you will support informed decision-making by providing accurate, timely and high-quality financial insights.
Key Responsibilities
· Oversee financial operations, controls and compliance across both organisations
· Produce management accounts, financial reports and statutory returns
· Lead payroll, pensions, procurement and the purchase-to-pay cycle
· Manage assets, liabilities and financial risk registers
· Support budgeting, forecasting and financial strategy delivery
· Liaise with auditors, bankers, insurers and advisers
· Oversee NDORS-related billing and financial processes
· Provide leadership and guidance to the Finance Manager
About You
We are seeking a highly capable finance professional with strong technical expertise, exceptional attention to detail and a proactive approach to improving financial governance. You will bring the confidence to work with senior stakeholders, the experience to manage complex financial operations, and the integrity to uphold the highest standards of financial stewardship.
Essential Experience & Knowledge
- At least 5 years’ experience managing financial operations.
- Hold a ACA, ACCA, CIMA or equivalent qualification.
- Degree in accounting, finance, business, economics or related field.
- Demonstrable experience as a Financial Controller.
- Strong understanding of management accounting principles.
- In-depth knowledge of budgeting, forecasting and financial analysis.
- Strong understanding of tax codes, laws and statutory reporting.
- Experience working with senior stakeholders and writing high-quality reports.
- Proficiency in accounting systems and advanced spreadsheet skills.
- Excellent interpersonal and communication skills.
- Highly organised, accurate and detail-oriented.
- Willingness to undertake NPPV Level 3 vetting.
Desirable:
- Experience in policing, local authority or charity sector finance.
- Experience using Xero or similar accounting systems.
To Apply
Please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.
About UKROEd
UKROEd Ltd is a private, not-for-profit company responsible for the delivery, management and administration of the National Driver Offender Retraining Scheme (NDORS) on behalf of the police service. As the operating company of The Road Safety Trust, UKROEd supports the education of drivers who commit low-level traffic offences and contributes to a safer road network for all.
You may have experience in roles such as: Finance Manager, Financial Controller, Senior Finance Business Partner, Senor Financial Accountant, Head of Financial Accounts, Finance and Operations Manager, Head of Finance, Finance Director, etc….
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
EduSpots is an innovative, dynamic, and community-orientated UK and Ghanaian registered charity which connects, trains, and equips grassroots voluntary educators (named ‘Catalysts’) to drive community-led change through education spaces named ‘Spots’. Our vision is of a world in which communities unite to create the futures they want to see, through education.
Since 2016, through collaborating with over 400 local voluntary community educators and actors – named ‘Catalysts’ – who take a central leadership role in the development of the network, we have supported 50 communities in creating and running community-led and owned education spaces named ‘Spots’’. Together, we are developing a model for a community-led education space with accompanying network engagement that could have global relevance.
Our Ghana-based team creates collaborative learning opportunities through three leadership programmes for Catalysts which are increasingly facilitated by the EduSpots app: the Ignite, Catalyse and Inspire Mentoring Programmes. These enable the Catalysts to lead EduKidz (early years education), DigLit (digital literacy), EcoSTEM (STEM and environmental education) and Ignite Equity (gender equity) clubs for learners typically aged 3-16, alongside locally designed education projects, reaching over 10,000 learners of all ages annually.
We are in an exciting period of our development, having more than doubled our income, programme breadth and reach in the last two years, with a recent independent evaluation by Expectation State offering further evidence in support of our model’s outcomes. We have been recently selected for two accelerator programmes, who are supporting us as we consider the scaling potential of our model. In the period, we are aiming to double our network reach, bringing an additional 50 Spots into the network.
We won the Tes International Award in 2018 and the Big Give Supporters’ Choice Award in 2022, and we were recently selected as a finalist for the 2023 Their World Scale-Up Innovation Prize. In 2021, our Founder was a Finalist in the UNESCO-backed $1 million Global Teacher Prize.
We are excited by our future.
About this role
The Global Head of Operations is a new role being introduced in 2026 with the core purpose of strengthening systems, processes and strategic delivery across both EduSpots Global and EduSpots Ghana, offering hands-on support to the CEO and wider staff across a range of areas.
In this senior role, you will work closely alongside the CEO, offering her the advice and skills needed to move EduSpots successfully through a complex period of growth in a challenging fundraising context, enabling more learners and Catalysts to participate in a unique community-led model of education, whilst sharing our practice more widely.
We are looking for an organised and empathetic strategic leader, ideally with strong or developing skills across project management, finance, HR and MEL skills and an ability to work independently in a fast moving work environment.
This role has the potential to grow into a Director of Global Operations or Deputy CEO role in time for outstanding candidates, and carries significant organisation-wide responsibility.
Candidates should hold a genuine passion for educational equity, a strong belief in the power of community-led models to transform lives at scale and a high level of flexibility in a fast-changing yet friendly and playful work environment.
Whilst this role is remote, and open to all global candidates, you will need to have understanding and experience of UK law, accounting and policy development, or a strong appetite to build experience in this area quickly.
Main duties and responsibilities
Systems
- Work with the CEO and staff to proactively strengthen systems and processes across the organisation, including monitoring, evaluation and learning frameworks and operations.
- Support the wider team with IT, including general skill development, leading the Google Space system.
- Monitor compliance to organisational policies and lead the quarterly review of the organisational risk register, working with the Ghana Head of Operations.
Finance
- Work with the Finance and Admin Officer to produce monthly and quarterly global management accounts, cash flow analysis and to complete the annual audit.
- Lead the financial planning of the organisation, working with the CEO and the Ghana Head of Operations to create the annual budget.
- Work with the Ghana Head of Operations to strengthen financial systems, processes, and training across the organisation.
- Work with the Ghana Head of Operations to prepare budgets for funding bids as needed.
- Work with the grants team to track grant spending and produce consolidated financial reports (including expenditure from the UK and Ghana) for donors.
- Ensure EduSpots’ new accounting software (QuickBooks) is fully embedded and utilised.
- Oversee bank account management, including payments, checking bank statements, and reviewing bank reconciliations for UK and Ghana.
- Ensure staff payroll (likely to be outsourced) and payments to freelancers / consultants are done accurately and in a timely manner.
HR
- Work alongside the CEO, Head of Operations, Safeguarding and Inclusion Managers and wider staff to develop strategies to sustain and strengthen a high performing and friendly work culture.
- Work across the team to strengthen HR and performance management structures, informed by best practice and legal frameworks.
- Lead the recruitment of staff, consultants and volunteers in the UK (advertising roles, drafting contracts, contacting referees and completing all filing and administration relating to recruitment).
- Onboard new staff, provide training on policies and procedures, and track key information (leave, appraisals, etc) for UK staff.
- Regularly review and keep the Staff Handbook up to date.
- Depending on skill-set, work with the CEO to lead professional development for staff across the organisation, liaising with trustees and advisory group members.
Administration & Governance
- Manage and maintain databases and our Google Drive system.
- Ensure compliance with GDPR and adherence to our child safeguarding and protection policy.
- Maintain insurance renewals, tracking and filing.
- Review and keep up to date all organisational policies in line with current legislation, working with the Trustees and Directors.
- Assist the CEO in the administration relating to EduSpots’ governance, including board meeting arrangements and minute taking.
- Support the CEO in all ad-hoc tasks that arise, working closely alongside her to ensure the smooth running of the organisation.
Strategic insight
- Work closely with the CEO and staff/Catalysts across the organisation to ensure all EduSpots’ decision-making is strategic and in the best interests of the Catalysts, Sparks and Communities we partner with.
Other areas
- Depending on experience, you may in time take on management responsibilities for some staff, but this role is principally a systems strengthening and quality improvement role, working closely with the CEO to offer advice and additional capacity.
- Depending on experience, you may support with grants writing / management and/or community fundraising. Experience of fundraising would be of significant benefit to the organisation in this key leadership role.
Personal Specification
Essential
- Minimum of 7 years’ experience of operations in a small/medium charity context.
- Self-starter with the ability to hit the ground running and work with minimal supervision with high levels of flexibility.
- Self-motivated, with an ability to motivate and energise others.
- High level strategic understanding, critical thinking and the ability to strengthen systems in a fast-paced high performance environment.
- Excellent communication, both oral and written.
- The ability to thrive and adapt in a fast-paced, creative and impact-driven culture.
- Strong administrative skills with a high level of attention to detail.
- Experience in creating user-friendly tools and processes to support project and quality management.
- Experience using Google Suite, with strong Excel skills.
- Tech savvy – ability to learn new tech tools efficiently.
- Experience coordinating others.
- Excellent interpersonal and teamwork skills with strong empathy and cultural sensitivity
- Strong personal alignment with the mission, vision and values of EduSpots.
Highly desirable
- Experience supporting charity Boards, and working with external bodies including auditors, tax authorities, and other official bodies is highly desirable.
- Experience complying and strong familiarity with UK charity regulations and requirements.
- Experience preparing budgets and financial reports for donors/grants.
- Experience of working in a cross-cultural team.
- Experience of working with an international charity would be advantageous.
Please send a tailored covering letter and CV addressed to the CEO Miss Cat Davison by Wednesday 31st December with a hope to meet shortlisted candidates for a first-round interview in the week starting Monday 12th January.
The client requests no contact from agencies or media sales.
Leading UK drug education charity the DSM Foundation is recruiting a Head of Business and Organisational Development to join their senior management team. This role involves working with the Director and Board of Trustees to provide strategic leadership to the DSMF team on all aspects of organisational and business development with a long-term income growth strategy, and alongside the Head of Operations and Head of Education and Engagement, to ensure that DSMF is a well-managed and successful charity with a clear strategic vision.
Suitable candidates will:
- Be passionate about supporting young people to make safer choices about drugs and alcohol.
- Have experience of strategy development and delivery, business and work stream development and income generation.
- Have a deep understanding of finance and market conditions.
- Be experienced in managing projects and performance.
- Be skilled in organisational development and people management.
Key information:
The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity, founded by Fiona and Tim Spargo-Mabbs in 2014 in response to the death of their 16-year-old son Dan having taken ecstasy. The charity aims to support young people to make safe choices and reduce harm, through increasing their understanding of the effects and risks of drugs and alcohol, and improving their life skills & resilience. They work with young people, parents, teachers and professionals, in schools, colleges and communities across the UK.
This role will be primarily based in the DSMF office with some opportunities for remote working.
Closing date for applications: 20th January 2026
Shortlisting: Week beginning 26th January 2026
Interviews: 23rd February 2026
The client requests no contact from agencies or media sales.

