Insight manager jobs
About Us
Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.
The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.
About the opportunity
The Single Homelessness Prevention Service (SHPS) works with individuals who are homeless or at risk of becoming homeless, helping them to either find new accommodation or sustain their existing tenancies. The service is currently operating in three London boroughs and has received central government funding to expand further. SHPS is funded as an outcomes contract, where Councils only pay for the positive social outcomes achieved by clients. This approach allows for greater flexibility in how the service is delivered as there is no fixed service specification, with performance measured by the outcomes achieved.
The programme will take a person centred and holistic approach and provide a service that enables and empowers through training, coaching and sharing knowledge.
The programmes operate to deliver three key outcomes:
1. Creating a tailored personal housing and support plan
2. Delivering a housing outcome by preventing homelessness risk
3. Evidencing the long-term success and no risk to the tenancy at the eight-month point.
The structure
Single Homelessness Prevention Services commission local specialist charities to deliver the services with oversight from the operations lead. Your role will be to drive continuous improvement across the programmes, provide support and encouragement to achieve success, build local stakeholder relationships and develop strong links with relevant community organisations to drive performance and collaboration across the programme to drive performance and collaboration across the programme
The Operational Lead will report into the Programme Director.
Roles and responsibilities will include:
Support across the referral process (in partnership with the individual service managers of each Delivery Partner but with full oversite across the delivery partnership)
- Build strong operational relationships with relevant agencies to create effective referral pathways.
- Work closely with the Programme Director to provide details on referral activity and outline any issues which might need intervention. Ensure the referral target is met each month by delivery partners. .
Drive effective and authentic co-production and innovation across the partnership.
- Work with the Programme Director and delivery partners to ensure the voice of those who have experienced the programme is built into the design and continuous adaption of the programme.
- Identify challenges to achieving the intended outcomes and engage delivery partners adapt the delivery to overcome barriers. Make sure all these challenges, insights and learnings are shared and built upon across each of the delivery partners.
- Drive innovation across the service, through identifying and implementing what is working well and creating a culture of innovation with the delivery partners.
Community asset development and external relationship building
- Assist with embedding the programme pan London by promoting the programme to external agencies through presentations and attending meetings.
- Supporting the Programme Director on all operational and project management needs, including coordination of team activities, as well as organising/facilitating training for delivery partners across the programme
- Effectively manage and own operational relationships with Local Authority and Delivery partner teams.
- Provide a local presence, drive collaboration and knowledge sharing across the delivery partnerships.
- Be responsible with oversight from the programme director to drive/action effective use of the personalisation budgets available on the programme to facilitate needs and ambitions identified by each individual.
Impact Management & Analysis
- Ensure coaches and service managers are able to use the data system accurately and effectively. Provide additional support and answer questions when they arise on the system.
- Support the programme Director to provide consistent, data and reporting to all partners and stakeholders.
- Gather and analyse data to ensure trends can identify the driver of poor performance or required change to improve the service delivery.
- Support the Programme Director in producing reports and insights that aid decision making, and will be used to present back learning, impact and challenges.
About you
You will have the following skills, knowledge and competencies:
· Drive to be part of a positive change to improve people’s life chances.
· Desire to support a unique impact-led programme with a passion to make a positive difference to young people.
· Significant contract management experience, including management of multiple subcontracts with external organisations. Demonstrated ability of driving improved performance of external teams through effective contract management.
· Experience and skilled in working across partner organisations and in using data and insight to inform and enhance performance
· Excellent operational management skills, with a proven track record of successfully overseeing delivery of multiple areas of responsibility.
· Knowledge of working with a case management system, including monitoring and maintaining data and ensuring teams are effectively using systems.
· Strong communication skills with a collaborative and flexible approach to work
· Ability to develop and manage positive and collaborative relationships with many partners and stakeholders with different perspectives and interests.
· Ability to work independently and use own initiative to find solutions.
· Be prepared to attend London offices 3 days a week.
Desirable
· Knowledge of working within programmes which take a strength based and person-centred approach.
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year
• We offer a Salary Sacrifice Pension Scheme
• We offer 4 x Life Insurance, Income Protection Insurance and wellbeing benefits & resources
• We also offer Private Medical Insurance on successful completion of your probation period
• You will be able to access Learning and development opportunities
Application process/next steps
You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.
NB To keep your response personal and genuine, we ask that you don't use AI tools (like Chat GPT or others) to answer the applications - we're looking for your own voice and experience to come through.
If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues.
Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.
PLEASE NOTE: We are only accepting applications through our recruitment platform Applied.
We're a not-for-profit social enterprise. We work with partners to create people-powered partnerships that get better outcomes for people & the planet



 
                    The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Agile - London Head Office/Home
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded.
The role is a key member of the Supporter Retention and Experience Unit - who are responsible for delivery of multi-channel direct marketing communications to warm supporters - including regular giving, loyalty communications and cash appeals. The Unit is also responsible for creating and optimising supporter journeys and gathering valuable supporter insights. This role will lead on their own campaigns and projects which will include the development of new initiatives across the Unit.
- Are you looking for your first role in fundraising or marketing?
- Do you want to be part of a dynamic team helping to raise £40 million a year?
- Would you like to work for a top 10 charity fighting against social inequality and transforming lives across the UK?
We are looking for a motivated and enthusiastic candidate to join our dynamic and successful Supporter Retention and Experience Unit, working across a range of offline and online media channels. You will play a key role in supporting the team on retention and supporter experience campaigns to deliver income and build strong loyalty communications to existing supporters, helping to raise £40 million a year.
To be successful in this role, you should;
- Enjoy working in a team
- Have strong experience in supporter experience, journeys or direct marketing
- Have excellent project management and analytical skills and confidence working with agencies and data.
- Be a clear communicator with strong organisation skills
Closing date: Monday 24th November 2025 at 23.59pm. We will be reviewing applications as they are received and reserve the right to close this vacancy early if a suitable candidate is appointed. Early applications are therefore encouraged.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK
For details of how to prove your right to work in the UK please visit the government website and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Benefits 
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme
Closing date: 23:59, Mon, 24th Nov 2025
Interview Date: To be confirmed
Working hours: Minimum 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London, SE5 8FJ
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.
 
                                


 
                    We are looking for someone to provide strategic leadership of the operations function within Upbeat Communities.
Empowering individuals and families to thrive as they rebuild their lives.
 
                                


 
                    The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Hybrid (must attend occasional meetings at our Cheadle Head Office)
Contract: Permanent, Full-time (37.5 hours per week)
Salary: Starting from £34,653 (with biennial increments)
Reports to: Senior Business Analyst 
Bring Data to Life. Drive Insight. Create Impact.
Are you passionate about transforming data into powerful insights that drive real change?
At Together Trust, we’re looking for a talented Data Visualisation Developer to help us turn complex information into clear, compelling stories that shape decisions across the organisation.
As part of our mission-driven team, you’ll play a key role in enabling evidence-based decision-making — empowering leaders to understand, measure, and enhance our impact on the lives of the people and communities we serve.
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.
What You’ll Do
- Design and build interactive Power BI dashboards and KPI reports that inform strategy and improve performance.
- Collaborate with teams across the organisation to understand their data needs and translate them into impactful visual insights.
- Manage and integrate data from multiple sources, ensuring accuracy, consistency, and reliability.
- Present visual data to stakeholders and leadership teams.
- Promote data literacy by training colleagues and supporting them in using Power BI tools confidently.
- Contribute to continuous improvement, exploring innovative ways to visualise and communicate information.
What You’ll Bring
- Degree-level qualification in a related field e.g. business administration, mathematical statistics, computer science.
- 1–3 years’ experience in data analysis, reporting, or BI development.
- Strong proficiency in Power BI, including DAX, Power Query, and data modelling.
- Working knowledge of SQL or other data query tools.
- A passion for making data meaningful — with a creative eye for storytelling through visuals.
- Excellent communication and collaboration skills, with a proactive and flexible approach.
(Experience with Microsoft Fabric and data warehousing techniques is a bonus!)
What we Offer
- A supportive, values-driven environment where your expertise will make a tangible difference.
- Opportunities for professional development and career growth, including apprenticeship qualifications.
- Hybrid working arrangements to support work-life balance.
- A commitment to diversity and inclusion, with applications encouraged from individuals with lived experience.
- Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
- Generous pension scheme and death in service benefit, up to 7% company pension contributions and up to 6 x basis salary death in service
- Occupational sick pay and family friendly policies including enhanced maternity, paternity, and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Cycle to work scheme
- Eligibility to apply for Blue Light card
- Proud to be a real living wage employer
- Refer a friend scheme, be rewarded for recommending a friend to work with us.
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance Programme for you and adults at your home
At Together Trust, your work has purpose. You’ll join a supportive hybrid team that values collaboration, continuous learning, and innovation.
Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.
Curious about us? Watch our short video to see what it’s like to work with us:
https://youtu.be/SEnw2o00T6E
Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.
The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment.
Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy.
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
 
                                The client requests no contact from agencies or media sales.
Position: Director of Service Delivery 
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £73,653 per annum, plus excellent benefits
Salary Band and Job Family: Band 5
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Delivery team are responsible for: virtual support hub, community support teams, service comms and engagement
Our Director of Services Delivery will be:
- providing strategic direction and leadership to our Service Delivery function, spanning services such as a helpline, digital and remote, and community engagement
- taking overall responsibility for and providing thought-leadership to our strategic approach for all national and community service delivery, as well as our engagement and comms across our Services and Support
- ensuring our Services and Support are delivered to a consistently high standard and be accountable for the performance of our services in our Live Well activity.
- using evidence and insights, development and delivery of a UK-wide Service Delivery and Development strategy that ensures our services achieve maximum reach and impact, responding to the evolving needs and priorities of people with MS, and their families and carers.
- leading ongoing development and continuous improvement of MS Society’s service delivery operating model, responding to evolving needs and external environment to drive cultural change and inspiring staff and volunteers.
- leading by example, encouraging and role modelling transparency, learning from failure, reducing complexity, user centricity, collaborating, and seeking feedback and ideas from all
We’re looking for:
- substantial experience in Senior Leadership/Departmental Management roles, with the ability to manage large teams at all levels.
- proven success in setting and delivering strategic plans and achieving long standing impact.
- able to provide sector-leading thought-leadership and strategic expertise within Service Delivery of similar type services and scale.
- proven analytical skills and the ability to use data to inform decisions and improve services through development and embedding of strategic transformation.
- proven experience of delivering significant and sustainable business benefits through change programmes.
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
	- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
 
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
About us:
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver lifesaving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.
Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
About the role:
Legacies and in-memory giving play a vital role in ensuring lasting change for communities around the world. The Senior Legacy and In-Memory Marketing Executive will help deepen our supporters’ connection to our mission — inspiring them to create a legacy of hope and opportunity for future generations.
Reporting to the Supporter Development and Legacies Manager, you will lead the development and delivery of the legacy strategy, delivering thoughtful, inspiring campaigns that celebrate the impact of legacy and in-memory giving. You’ll combine creative storytelling with data-driven insight to nurture meaningful supporter journeys, ensuring everyone who chooses to remember us — in their will or in tribute to a loved one feels valued, respected, and part of something truly transformative.
About You:
ESSENTIAL
• Proven skills and aptitudes to complete complicated procedures
• Demonstrable analytical skills and highly numerate with experience of keeping and monitoring financial & budgeting reports.
• Proven experience and knowledge of legacy giving, including channels for direct marketing to drive legacy giving.
• Experience of using a fundraising database for effective analysis of direct marketing campaigns and trend giving patterns
• Strong understanding of donor stewardship and the motivations behind legacy and in-memory giving.
• Experience of working with external suppliers to deliver successful direct marketing campaigns
• Strong organisational planning and project management skills
• Ability to work on own initiative
• Excellent communication, interpersonal, and negotiation skills.
• Attention to detail and excellent written skills including experience of writing and commenting on fundraising copy
• Excellent understanding of delivering excellent customer service/donor care
• Understanding data protection, GDPR, and ethical fundraising standards.
DESIRABLE
• Experience of working with external suppliers to deliver successful direct marketing campaigns
• Strong organisational planning and project management skills
• Ability to work on own initiative
• Excellent communication, interpersonal, and negotiation skills.
• Attention to detail and excellent written skills including experience of writing and commenting on fundraising copy
• Excellent understanding of delivering excellent customer service/donor care
• Understanding data protection, GDPR, and ethical fundraising standards.
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality.
TO APPLY
Please upload your CV and cover letter explaining how you match the job criteria by 9th November 2025.
All candidates who are short-listed for an interview will be notified via email.
Candidates must be legally entitled to work in the UK at the time of application.
Conditions of Appointment:
Job Location: Belfast (Hybrid)
Salary: Belfast £40,222 - £44,691, based on full time hours (35 hours per week)
Contract Type: Permanent
The successful candidate will begin in January 2026.
The successful post holder will be required to complete a criminal records self-declaration form and a Basic AccessNI check.
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
You may also have experience in the following: Marketing Manager, Campaign Management, Senior Marketing Executive, CIM, CPM, Marcomms. Charity, NFP, Third Sector, etc
REF-224 828
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About HOST
HOST is a not-for-profit social enterprise dedicated to unlocking the power of people and communities to drive meaningful change. We believe that real transformation happens from the ground up — and that grassroots activists and movements are key to tackling today’s most urgent environmental and social challenges.
And we know that our partners face barriers. That they don’t always have access to the right resources, networks, or operational solutions. That’s where we come in. HOST provides the infrastructure, strategic development expertise, and tailored support they need to thrive.
We exist to make their lives easier, taking care of essential back-office responsibilities — financial, legal, and administrative — so they can get on with the difficult challenges. And we offer strategic guidance to help them build momentum, strengthen their impact, and sustain their work for the long term.
In the face of an ever-changing world of systemic challenges, we strive to create meaningful connections and support shared progress — so our work is rooted in collaboration, inclusivity, and trust. Together, we enable the people and projects driving change to navigate complexities, overcome barriers, and make a lasting impact for a more just and equitable future.
Since 2020, we’ve supported over 350 changemakers in more than 90 countries. Because we believe in doing the right thing, acting with urgency, and working alongside change-makers to create a better world.
About the Role
As Community Support Lead: Development & Onboarding, you will lead the design, delivery, and continuous improvement of the Hosted Partner (HP) journey — from first contact to successful onboarding and integration into HOST’s global community.
You’ll ensure that new partners are welcomed with clarity, confidence, and care, and that HOST’s systems, materials, and communications evolve to meet their changing needs. Working closely with the Partnerships and Delivery teams, you’ll turn insights from partners into practical improvements, ensuring that every process reflects HOST’s empowering, expert, and empathetic values.
This is a role for someone who loves creating systems that work for people — combining process design, service delivery, and human connection to help change-makers get started and grow.
Core Responsibilities
1. Hosted Partner Onboarding and Development
- 
	Lead the full onboarding process for new Hosted Partners (HPs), ensuring smooth, compliant, and welcoming transitions into HOST’s systems. 
- 
	Conduct Welcome, Onboarding, and Set-up calls with HPs to explain key services, tools, and responsibilities. 
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	Ensure all onboarding documentation, contracts, and systems are completed accurately. 
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	Collaborate with the Finance and Legal teams to ensure hosted partners meet compliance requirements before activation. 
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	Track onboarding milestones and ensure timely transitions from application to full hosting. 
2. Hosted Partner Journey Development
- 
	Lead the design, development, and improvement of the Hosted Partner Journey materials and forms — from initial enquiry through onboarding, active hosting, and renewal. 
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	Map and refine partner touchpoints, ensuring clarity, consistency, and accessibility across services. 
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	Work with the Communications Team to ensure all HP-facing materials and guides reflect HOST’s tone and values. 
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	Collaborate with the Product Manager (HOSTHub Lead) to digitise, automate, and improve onboarding workflows. 
3. Partner Communication and Engagement
- 
	Maintain consistent, high-quality communication with partners throughout the onboarding and early development process. 
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	Ensure partners have access to the right guidance, templates, and training resources. 
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	Gather feedback from new HPs to identify trends, challenges, and opportunities for service improvement. 
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	Contribute to the Project Hosting Bulletin and updates for new HPs. 
4. Documentation, SOPs, and Training
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	Develop and maintain clear Standard Operating Procedures (SOPs) for onboarding and HP journey management. 
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	Support internal training for Community Support Leads and relevant teams on new onboarding tools, systems, and processes. 
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	Contribute to knowledge-sharing sessions and capacity building within the Partnerships Circle. 
5. Risk Identification and Escalation
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	Conduct initial screening and due diligence checks for new Hosted Partners, identifying potential operational, reputational, or compliance risks. 
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	Escalate risk concerns to the Community Support Manager or relevant leads for review and mitigation 
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	Maintain accurate documentation of risk assessments and onboarding decisions. 
6. Collaboration and Service Improvement
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	Work with the Training Lead to integrate onboarding insights into HealthChecks and workshops for new HPs. 
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	Collaborate with the Finance, Legal, and Tech teams to align onboarding workflows and systems. 
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	Support cross-team projects to improve the efficiency and consistency of the Hosted Partner experience. 
7. Growth and Learning Areas (Development Focus)
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	Develop leadership in onboarding design and service improvement. 
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	Contribute to testing and adoption of HOSTHub features that enhance the HP journey. 
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	Support the Partnerships Circle in developing standardised partner support materials. 
Required Experience
- 
	3 years experience in customer services, account management or partner management — ideally within a not-for-profit, social enterprise, or global NGO environment. 
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	Proven experience designing and delivering onboarding, training, or service delivery processes for clients or partners. 
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	Strong background in relationship management, with the ability to build trust and communicate clearly with partners from diverse cultural and professional contexts. 
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	2+ years’ experience using and maintaining digital systems (project management and CRM platforms such as ClickUp and Zendesk) to manage workflows or client data. 
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	Excellent written and verbal communication skills, with the ability to present complex information clearly and empathetically. 
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	Demonstrated ability to improve or document processes — developing SOPs, templates, or resources that strengthen service quality and consistency. 
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	Experience coordinating across teams (Finance, Legal, Tech, or Communications) to deliver high-quality partner or client experiences. 
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	Strong organisational skills and attention to detail, with the ability to manage multiple onboarding cycles simultaneously. 
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	Experience handling compliance checks, screening, or due diligence processes is highly desirable. 
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	Comfortable working in a remote-first, international team, with strong self-management, accountability, and collaboration skills. 
At HOST, we believe change starts with people who care.
If you’re passionate about building systems that help others thrive — and want to play a key role in supporting change-makers around the world — we’d love to hear from you.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
About Dreams Come True
We deliver moments of magic with lasting impact to children living in poverty who have a serious illness, disability, or life-limiting condition. We are the only wish granting charity focused solely on children living in social deprivation in the UK.
About the Role
Dreams Come True is seeking an ambitious, strategic and highly skilled Head of Fundraising to lead and expand its income generation and manage and drive a high performing team. This senior role prioritises the development and delivery of an ambitious major donor and individual giving strategy - cultivating, stewarding, and upgrading supporters, including high-net-worth individuals and regular donors. Reporting directly to the CEO and working closely with the Senior Leadership Team, you will diversify income streams, maximise philanthropic support, and ensure the charity's long-term sustainability whilst leading, managing, motivating and inspiring the team.
Key Responsibilities
- Develop and implement a growth-oriented fundraising strategy, with a strong focus on major donor fundraising and individual giving (regular giving, donor journeys, legacy giving).
- Build a robust pipeline of major donors, personally managing relationships with high-value supporters, cultivating new prospects, and maximising lifetime value through tailored stewardship.
- Oversee the design and execution of engaging campaigns and supporter journeys for individual and legacy donors.
- Direct and support building other fundraising streams (trusts & foundations, events, digital, community), setting ambitious yet achievable income targets.
- Monitor, analyse, and report on fundraising performance, using data-driven insights to identify opportunities and refine approaches.
- Inspire, manage, and develop the fundraising team, fostering a culture of collaboration, high performance, and innovation.
- Ensure policy, governance and compliance with all relevant fundraising legislation and sector regulation.
- Represent the charity in external meetings, building networks and leveraging senior volunteers and Trustees to extend philanthropic reach.
- Translate complex beneficiary needs into compelling cases for support, proposals, and stewardship reports that resonate with donors and partners.
Person Specification
Essential:
- Demonstrated success in major donor fundraising, including personally securing substantial gifts (five and six figures); proven ability to build from scratch, cultivate and maintain relationships with high-net-worth individuals.
- Proven expertise in individual giving, including donor journeys, donor retention and engagement, and developing bespoke campaigns.
- Strong leadership skills, with a track record of building, motivating, and developing high-performing fundraising teams.
- Up-to-date understanding of the fundraising compliance environment (Fundraising Regulator's Code, GDPR, PECR).
- Outstanding communication, negotiation, and presentation skills, both written and verbal.
- Analytical mindset and the ability to use data to inform strategy, track performance, and drive growth.
- Creative approach to stewardship, recognising, thanking, and meaningfully involving supporters at all levels.
- Passion, resilience, and integrity aligned with the charity’s mission.
- A recognised fundraising qualification (e.g. Certificate/Diploma from the Chartered Institute of Fundraising or equivalent).
- Inspiring and experienced team leader.
Desirable:
- Experience with innovative donor engagement, digital tools, and CRM/database systems.
- Background in a similar scale or mission-driven UK charity.
How to Apply
Apply by submitting a CV and covering letter via CharityJob.
The client requests no contact from agencies or media sales.
About us:
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver lifesaving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.
Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
About the role:
Legacies and in-memory giving play a vital role in ensuring lasting change for communities around the world. The Senior Legacy and In-Memory Marketing Executive will help deepen our supporters’ connection to our mission — inspiring them to create a legacy of hope and opportunity for future generations.
Reporting to the Supporter Development and Legacies Manager, you will lead the development and delivery of the legacy strategy, delivering thoughtful, inspiring campaigns that celebrate the impact of legacy and in-memory giving. You’ll combine creative storytelling with data-driven insight to nurture meaningful supporter journeys, ensuring everyone who chooses to remember us — in their will or in tribute to a loved one feels valued, respected, and part of something truly transformative.
About You:
ESSENTIAL
• Proven skills and aptitudes to complete complicated procedures
• Demonstrable analytical skills and highly numerate with experience of keeping and monitoring financial & budgeting reports.
• Proven experience and knowledge of legacy giving, including channels for direct marketing to drive legacy giving.
• Experience of using a fundraising database for effective analysis of direct marketing campaigns and trend giving patterns
• Strong understanding of donor stewardship and the motivations behind legacy and in-memory giving.
• Experience of working with external suppliers to deliver successful direct marketing campaigns
• Strong organisational planning and project management skills
• Ability to work on own initiative
• Excellent communication, interpersonal, and negotiation skills.
• Attention to detail and excellent written skills including experience of writing and commenting on fundraising copy
• Excellent understanding of delivering excellent customer service/donor care
• Understanding data protection, GDPR, and ethical fundraising standards.
DESIRABLE
• Experience of working with external suppliers to deliver successful direct marketing campaigns
• Strong organisational planning and project management skills
• Ability to work on own initiative
• Excellent communication, interpersonal, and negotiation skills.
• Attention to detail and excellent written skills including experience of writing and commenting on fundraising copy
• Excellent understanding of delivering excellent customer service/donor care
• Understanding data protection, GDPR, and ethical fundraising standards.
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality.
TO APPLY
Please upload your CV and cover letter explaining how you match the job criteria by 9th November 2025.
All candidates who are short-listed for an interview will be notified via email.
Candidates must be legally entitled to work in the UK at the time of application.
Conditions of Appointment:
Job Location: London (Hybrid)
Salary: £43,250 - £48,055, based on full time hours (35 hours per week)
Contract Type: Permanent
The successful candidate will begin in January 2026.
The successful post holder will be required to complete a criminal records self-declaration form and a Basic DBS check.
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
You may also have experience in the following: Marketing Manager, Campaign Management, Senior Marketing Executive, CIM, CPM, Marcomms. Charity, NFP, Third Sector, etc
REF-224 828
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Project Officer supports the effective delivery of HACT’s community-focused programmes, with a particular emphasis on operational coordination, partner engagement, and service administration. Working closely with internal teams and external stakeholders, the role ensures that project activities—such as voucher distribution, data management, and partner communications—are delivered efficiently, accurately, and in line with organisational standards.
This role blends project management and client relationship management, requiring a proactive and detail-oriented individual who can work independently and collaboratively, with a primary focus on ensuring HACT successfully delivers the objectives for the Fuel Fund programme. The postholder will act as a key point of contact for partners, manage administrative processes, and contribute to the continuous improvement of service delivery.
Job Purpose
To coordinate and administer the delivery of HACT’s community support projects, with a focus on the Fuel Fund and related initiatives, ensuring timely and accurate processing of partner requests and maintaining strong relationships with Housing Associations, Local Authorities, and other stakeholders. The Project Officer plays a vital role in ensuring that residents receive support efficiently via our partners, while contributing to the overall success and impact of HACT’s programmes.
Responsibilities
- Manage the general administration of the Fuel Fund
- Be the primary point of contact for all Fuel Fund queries (internal and external)
- Manage Expression of Interest requests from Housing Associations, local authorities and third sector organisations, ensuring they meet the qualifying criteria and terms of the Fund
- Manage voucher requests, ensuring they meet qualifying criteria, and issuing to referral partners across the UK
- Manage, and evolve as needed, quality control processes
- Manage collation of reporting data from Housing Associations and other referral partners
- Analyse multiple data sets and produce reports on the Fuel Fund for HACT and external stakeholders
- Provide updates to key HACT staff about distribution progress
- Feed informal and formal progress updates and reporting information to HACT Communications and Marketing colleagues, working with them to communicate project learning and opportunities
- Work closely with colleagues in the wider Communities team to support housing association engagement with HACT’s work and to support key team-wide activity such as the annual Community Investment conference
Required Skills
Essential
- Administrative experience with a good knowledge of and experience in using Microsoft Office
- Strong relationship management and collaboration skills, with an ability to engage, communicate and build relationships with a wide range of stakeholders at different levels.
- Experience of managing multi-partner/ stakeholder projects and knowledge of project management tools and methods.
- Excellent data analysis skills.
- Excellent communications skills, both oral and written.
- Demonstrable track record of preparing and producing data analysis and reports.
- Ability to work autonomously, use initiative and work independently to drive projects through to completion.
- NVQ Business Administration Level 2 (or suitable clerical experience)
Desirable
- An undergraduate degree in a relevant subject.
- Experience working in a charity, social enterprise or local government supporting communities facing hardship
- Experience using organisation-wide CRM systems and utilizing these to manage personal data and project delivery
Job Accountabilities
Complete fuel fund and voucher allocations as per agreed timelines.
Ensure projects operate with a sufficient number of sector partners, for example the number of housing associations referring into the fuel fund.
Monitor and review project reach and impact, using this learning to shape any new methods of delivery, e.g. pilots with other sector partners to reach new audiences.
Collaborate with colleagues to communicate the project opportunities and learning at regular intervals, contributing to the wider thought leadership and collaboration objectives of the Communities team.
Maintain positive relationships with project funder(s), by sharing project data in line with agreements.
Ensure high quality delivery of the project, ensuring robust systems are in place to record activity and monitor compliance with the terms and conditions of the project, improving systems as needed, to support partner engagement and voucher redemption.
Coordinate and lead day to day communications with sector partners participating in the project and ensure feedback is collected and reviewed from project partners and beneficiaries.
Further information
The post holder for this role will be required to complete a basic Disclosure & Barring Service (DBS) check.
The Fuel Fund programme must have dedicated resource at all times during the working week (Monday Friday) and as such, annual leave needs to be coordinated with colleagues in the team to ensure the programme is sufficiently resourced throughout the year.
Employees are also expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties that are consistent with the grade, responsibilities, and typical scope of the role. Any additional tasks should remain appropriate to the nature of the post and not extend into unrelated functions or specialisms.
All employees are expected to work in accordance with the organisation’s values and behavioural standards, which include being supportive, transparent, respectful, kind, honest, and collaborative. This means fostering a culture of empathy, openness, integrity, and teamwork in all interactions, and contributing positively to the organisation’s mission and strategic objectives.
About HACT
Innovation. Collaboration. Insights.
It’s what we’ve always done.
As the charity of the social housing sector, these are the core values that have driven the transformation and development of housing providers for over 60 years.
We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives.
By partnering with organisations across the housing sector, we drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration.
To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description
Interviews expected to take place on November 17th and 18th.
To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description
To support the social housing sector to unlock the full potential of its social purpose, for the benefit of residents & local communities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a creative problem solver with proven experience of financial planning, budgeting, forecasting and reporting at senior management level. Are you someone with a real understanding of the needs and challenges facing churches and Christian charities, and a sense of calling to serve the gospel of Christ through your work?
In this role you will:
- Develop and maintain long-term financial strategies that support the mission of the charity;
- Advise on funding models, reserves policies, and financial risk appetite;
- Present financial reports and forecasts to the board and other stakeholders;
- Translate complex financial data into accessible insights for trustees and non-financial stakeholders;
- Deliver strong positive cash flow to ensure operational continuity;
- Prepare timely statutory audited accounts.
This is a fractional position, based either from home or in our Market Harborough office.
There is an occupational requirement that the job holder must be a Christian in full agreement with our Basis of Faith.
For a more detailed job description, application pack or an informal conversation about the role, please get in touch.
The client requests no contact from agencies or media sales.
Position: Head of Service Development
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely 
Salary: £65,118 per annum plus excellent benefits  
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Development team are responsible for: UK-wide service development and experience design, community development
Our Head of Service Development will be:
- leading the development and continuous improvement of our UK-wide and community-based services, ensuring they are inclusive, accessible, and aligned with organisational strategy. And also working alongside our Digital Services Product Manager on all of our digital services.
- overseeing the full-service development lifecycle, using evidence to drive continuous improvement and ensuring that lived experience is embedded into design.
- ensuring that our new or improved services are operationally viable. Supporting our Fundraising to ensure that new services are funded.
- Developing and managing our service development roadmap.
- With the Director of Service Development, acting as an organisational lead for coproduction / lived experience. Driving best practice and upskilling in coproduction and lived experience involvement and participation across the organisation.
We’re looking for:
- significant experience of leading coproduction and service experience design, and ability to support others to deliver these activities.
- ability to lead organisational discussions and be an authoritative champion based on subject expertise (for coproduction, service development and innovation).
- experience of effectively implementing change and improvement across an organisation, and ability to drive continuous improvement across a department.
- experience of leading service development and managing the service lifecycle (including horizon scanning, research, coproduction, piloting and using monitoring and evaluation data to make improvements), ideally in a health or third sector setting.
- substantial experience of people management, in a team of similar size or complexity. Demonstrable ability to lead, manage and support others to deliver high-quality results.
- Proven experience in policy implementation, compliance and risk governance (and with an understanding of Safeguarding and demonstratable experience implementing Safeguarding policies).
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
	- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
 
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
About Habitat for Humanity Great Britain
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
We’re looking for a proven leader with significant experience and a strong track record in strategic planning, advocacy and programme delivery, institutional fundraising, and team leadership in complex or networked organisations.
Reporting to the National Director, your role will be both strategic and operational, shaping innovative solutions which increase access to decent, safe, affordable homes for communities across Great Britain and driving a diverse coalition that champions the universal right to decent homes and collaborates to implement effective housing solutions for underserved communities worldwide.
You’ll be joining us at a really exciting time, as we are on an ambitious journey of transformation and growth. This role offers the opportunity to grow and lead a talented, high performing team and to shape Habitat’s impact and influence across Great Britain and globally.
Reports to: National Director
Grade: B
Budget responsibility: Yes
Line management: 3 direct reports (Programme Development Manager, UK Housing Advocacy Manager, Global Advocacy & Policy Manager)
Location: Home-based with frequent travel to internal and external events, networking and other meetings in London and occasionally across the UK. Regular international travel will also be required. All staff meetings are held in our ReStore, Romford.
Job Purpose
To support Habitat for Humanity GB’s (Habitat GB) vision of a decent home for everyone, our National Strategy 2024-2027 identifies two key goals: to (1) ‘develop, pursue and share innovative solutions to increase access to decent, safe, affordable homes for communities across Great Britain’; and to (2) ‘form a diverse coalition that champions the universal right to decent homes and collaborates to implement effective housing solutions for underserved communities worldwide’. The Director of Impact & Influence has responsibilities which contribute to the achievement of both these goals and is accountable for co-leading Goal 2 with the Director of Fundraising & Partnerships. They work collaboratively across the organisation, with Habitat for Humanity International (HFHI) and other Habitat global network members, and with a wide range of external partners.
Key responsibilities include the cultivation and stewardship of FOI (Foundations, Organisations & Institutions) partnerships and funding, leading the achievement of ambitious income targets related to donors based in England, Scotland and Wales on behalf of Habitat GB and the Habitat global network. The Impact & Influence Team also serves as the unit responsible for programme quality and effectiveness across the full lifecycle: from design and innovation, through implementation, to evaluation and learning, including high quality proposal development, robust Monitoring and Evaluation (MEAL) frameworks, grant management policy and process across the organisation, and the direct delivery of reporting and compliance requirements to FOI funders.
The Director of Impact & Influence also leads Habitat GB’s domestic and international advocacy function, leveraging our research and programmatic insights to drive systemic and policy change in line with our mission and strategy. As an external representative, the Director develops Habitat GB’s role as a thought leader to increase our influence on policy & decision makers and credibility with partners, communities and other collaborators.
As a member of the Senior Leadership Team (SLT), the Director of Impact & Influence helps ensure the impact, sustainability, diligence and productivity of the organisation, including engaging in organisational transformation, within the framework of a values-led approach to people and culture approach.
Key Accountabilities/Responsibilities:
Strategic Leadership & Organisational Delivery
- Provide strategic leadership for the development and delivery of Habitat GB’s impact and influence agenda, co-leading the achievement of organisational strategic goals, in particular our goal of forming a diverse coalition that champions the universal right to decent homes and collaborates to implement effective housing solutions for underserved communities worldwide.
- Working with the National Director, lead on the development and ongoing review of HFHGB’s National Strategy, as well as our engagement with strategic development at global and regional levels.
- Co-lead Habitat GB’s ambitious funding and partnership strategy in support of impactful domestic and international programme portfolios.
- Shape and drive delivery across Habitat GB’s five strategic enablers, ensuring high-quality programmes, coalitions and networks, organisational visibility, technical leadership, and internal capacity for learning and innovation.
- Lead the development, delivery and continuous improvement of a robust organisational performance framework, with monthly/quarterly KPI reporting into SLT and Board governance.
- Cultivate a learning culture that embraces innovation, adapts to external trends, and enhances the organisation’s ability to respond to complex challenges.
- Champion inclusive, accessible, and culturally sensitive programming, in line with Habitat GB’s mission and values.
Partnership Development & Fundraising
- Lead the development and stewardship of strategic partnerships with Foundations, Organisations and Institutions (FOIs) across England, Scotland, and Wales to secure income and achieve impact targets.
- Be accountable for delivering annual FOI income and pipeline targets agreed in the Performance Framework, including soft‑commitments and conversion, quarterly phasing, proposal volume/quality, and donor reporting timeliness.
- Represent HFHGB in national and international fundraising initiatives, influencing stakeholder engagement on behalf of the global Habitat for Humanity network.
- Collaborate with the Fundraising & Partnerships (F&P) team to develop compelling funding propositions, donor reports, and stakeholder engagement strategies.
- Jointly develop and lead a resource mobilisation plan with the Directors of Programme Delivery and F&P, aligned with the Habitat GB Domestic Programme Strategy, with agreed annual income and impact targets.
- Build internal capacity across the network to engage with locally based partners, navigating sector themes such as shifting power and decolonisation.
- Identify and lead opportunities for research, consortia collaboration, and development partnerships to enhance programming and learning.
Programme Quality, Proposal Development & Grant Management
- Lead the Impact & Influence team in managing the full programme lifecycle — from strategy and design through delivery, evaluation, and learning.
- Work with technical leads to ensure appropriate inputs throughout the full programme lifecycle, for example in relation to gender, climate and safeguarding.
- Ensure robust programme design, effective MEAL frameworks, and compliance with funder requirements.
- Oversee proposal development and grant management policies and processes to ensure high-quality submissions and timely reporting. Collaborate with other teams for consistent compliance and quality.
- Maintain oversight of programme budgets through design phases, regular reviews and reporting including cost recovery, risk and performance, compliance and other standards.
- Work closely with the Director of Finance, Operations & Compliance to track performance and contribute to high quality reporting, income forecasting and budget management.
- Lead GB adoption of refreshed HFH Core Programming Standards and ensure programme reviews update Habitat GB policies, protocols and practice accordingly.
- Establish and embed MEAL frameworks with Programme Delivery and Retail teams to track outcomes and inform advocacy and fundraising.
- Respond proactively to humanitarian and sector-specific challenges with adaptive programme design and collaboration.
Advocacy & Policy Influence
- Be accountable for the successful delivery of Habitat GB’s domestic and international advocacy strategies, translating programme insights into policy influence and systemic change.
- Represent the organisation in policy forums, coalitions, and sector platforms; strengthen Habitat GB’s role as a thought leader and credible policy influencer with key stakeholders, decision‑makers and communities and elevate HFHGB’s voice in housing and international development.
- Guide the work of UK and Global Advocacy Managers, embedding advocacy as a core mechanism for mission-led impact.
- Strengthen external visibility and influence through partnerships and collaborations aligned with advocacy goals.
Leadership and people management:
- Lead, inspire, and manage a high-performing Impact & Influence team, aligning to Habitat GB’s strategic goals and values.
- Set clear team objectives, KPIs and quality standards, encourage a culture of feedback and collaboration, and support continuous professional development.
- Ensure team activities and performance are effectively resourced and managed within agreed budgets.
- Deliver consistent 1:1s, wellbeing check‑ins, mid‑year and annual reviews; foster a supportive team culture where kindness, ambition, and accountability drive high performance and meaningful impact, through online and in‑person team‑building.
- Role model our values in line with Habitat GB’s inclusive approach to people and culture.
Organisational Leadership:
- Support the National Director in delivering Habitat GB’s strategy and vision acting as a collaborative and supportive member of a shared leadership team.
- As a core member of the Senior Leadership Team, contribute to cross-organisational strategy, delivery, and decision-making.
- Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities.
- Co-create ways of working to enable an adaptive, collaborative and high performing organisational team.
- Represent impact and influence metrics and performance in governance forums, including at Board level.
- Represent Habitat GB externally at senior forums and deputise for the National Director when required.
Person profile:
- Significant senior leadership experience with a strong track record in strategic planning, programme delivery, and team leadership in complex or networked organisations.
- Proven experience in designing and overseeing high-impact programmes, including development and implementation of impact frameworks and MEAL systems.
- Demonstrable success in securing large-scale funding from institutional donors and large trusts and foundations, including leading successful bids and managing multi-sector consortia.
- In-depth knowledge of fundraising strategy and donor engagement across multiple fundraising streams (institutional, philanthropic, etc.).
- Strong financial acumen: business planning, budget management, cost recovery, and oversight of restricted and unrestricted funding.
- Demonstrated experience in leading or contributing to impactful advocacy strategies and engaging with policy and decision-makers.
Skills and competencies:
- Outstanding interpersonal, influencing, and networking skills, with the ability to build strong relationships across diverse stakeholders and cultures.
- Exceptional written and verbal communication skills, with the ability to articulate complex ideas clearly and persuasively.
- Strategic and analytical thinker with strong decision-making, negotiation, and problem-solving skills.
- Excellent organisational and planning skills; able to manage multiple priorities in a fast-paced environment.
- Strong leadership and people management skills, with a proven ability to motivate, develop and inspire teams.
- Confident collaborator, able to work effectively across departments, geographies, and organisational boundaries.
- Experience working within the international development, housing, or social justice sectors.
- Technical expertise in housing, shelter, or related areas of development programming.
- Familiarity with global development trends such as localisation, decolonisation, and shifting power.
- Values-led leadership style, demonstrating integrity, transparency, and respect for others.
- Committed to equity, diversity and inclusion, both internally and externally.
The role and responsibilities will be carried out in a way which reflects:
- Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
- A commitment to Habitat GB’s vision, mission, values and approach.
- A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.
This is not intended to be an exhaustive list. The post holder may be required to undertake additional duties as reasonably directed by the National Director, commensurate with the scope and level of this role.
Job descriptions may be subject to change.
Flexibility:
Habitat GB is seeking to rapidly expand its activities and impact to fight poverty across the world. This requires adaptability and an ambitious, dynamic and flexible team. The post holder is expected to be flexible in terms of location (within reason), line management, and duties and responsibilities.
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If this sounds like it could be a good match for you, please take a look at the Candidate Pack here
Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.
Start your Habitat journey here…
We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat with Henrietta Blackmore (please see website>vacancies for this email address) before submitting an application.
To apply for the role, please send us your CV and a supporting statement (max two sides of A4) ng us about the skills and experience you would bring to the role and your motivation for applying.
Send by email referencing the job title in the subject line to our recruitment email> website>vacancies
The deadline for applications is Sunday 2 November 2025 (at 11:59 pm).
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
This is your opportunity to join a successful, friendly and supportive team of fundraisers and play a significant role in delivering successful multichannel fundraising campaigns, while building strong relationships with key stakeholders, both internally and externally.
As an Individual Giving Fundraiser, you’ll be managing the planning, delivery and analysis of multichannel regular giving campaigns. It’s an exciting time to join the team and we are looking for an enthusiastic team player with great organisation and attention to detail to join the team and raise millions for terminally ill people and their loved ones. We are in a period of exciting growth, with new activity added to our portfolio and lots of opportunities to develop your Fundraising practise in a supportive and collaborative environment.
The role will include, but not limited to, campaign management, creative development of online and offline campaigns, managing budgets, analysing results and strategic thinking.
You will have had some fundraising and campaign management experience in the charity sector or have worked previously in a results driven environment. More importantly than that, you are a motivated problem solver, looking to make a difference, eager to grow and expand your knowledge of direct marketing.
What we are looking for:
- Someone who is results-driven and proactive, with a passion for the sector and Marie Curie’s vision to create the best end of life experience for everyone within the UK
- Friendly and supportive team player who enjoys collaboration and idea-generation
- You will be eager to develop and refine your campaign management skills, with a desire to test new approaches and continually improve ways of working
- Excellent time management and numerical skills with a keen eye for detail
- A critical thinker who uses their analytical skills to dissect results and develop insights
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Additional information
Application & Interview Process:
- As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: 9th November 2025
- We’ll be conducting interviews throughout the advertising period, so don’t wait until the closing date to apply!
Salary:£27,450-£30,500 per annum depending on experience
Contract:Permanent, Full-Time, 35 hours per week
Based: UK wide. Applicants will be required to travel to London once per month. Travel costs for the London visit will be covered.
Organisational Development Practitioner
Cheadle / Hybrid | £41,490 starting salary | Permanent | Full-time (37.5 hours)
Join Together Trust – Together We Thrive
At Together Trust, every day is different, but our mission stays the same: to champion the rights, needs, and ambitions of the people we support. We make a difference, learn and grow together, and support one another every step of the way.
The Opportunity
Are you passionate about shaping culture, unlocking potential, and driving meaningful change? As our new Organisational Development (OD) Practitioner, you’ll help us build an inclusive, compassionate workplace where people can grow, thrive, and feel valued.
Reporting to the Head of Learning & OD, you’ll design and deliver strategies that align people, culture, and processes with our organisational goals. You’ll act as a trusted partner and change ambassador – supporting leaders, engaging teams, and embedding our values across everything we do.
Key Responsibilities
- Drive impactful OD, culture, and engagement initiatives.
- Shape leadership and management development.
- Coach and support managers to lead through change.
- Use data and feedback to inform organisational improvements.
- Support talent, succession, and workforce planning.
- Champion equity, diversity, and inclusion in everyday practice.
About You
We’re looking for an experienced OD professional with:
- Degree-level education + OD qualifications (e.g., MBTI, Coaching, Leadership Development).
- Experience in designing and delivering development programmes.
- Strong stakeholder engagement, coaching, and change management skills.
- A passion for embedding values and supporting cultural change.
Above all, you’ll embrace and champion our values: Positive, Professional, Passionate, Supportive.
What We Offer
- 27 days holiday (rising with service) + bank holidays
- Hybrid working & supportive environment
- Generous pension + life assurance
- Enhanced family leave & occupational sick pay
- Blue Light Card & discounts platform
- Cycle to Work scheme
- Wellbeing support & free yoga sessions
- Long service awards & refer a friend scheme
- Ongoing professional development opportunities
Diversity & Inclusion
We welcome applications from all backgrounds and are committed to making reasonable adjustments to support every candidate. We particularly encourage applications from those with lived experience.
Apply today and help us build a brighter future for the people and communities we support.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Find out more about working with us: https://youtu.be/SEnw2o00T6E
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
 
                                The client requests no contact from agencies or media sales.
 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                         
                         
                         
                         
                         
                         
                         
                         
                         
                        


 
                     
                         
                        
