Dynamics CRM and Analytics Manager

London (Holborn)

£37,900 - £40,100 per annum

Permanent

Our client has an exciting opportunity for a Dynamics CRM and Analytics Manager to develop and manage their new Dynamics CRM system to ensure that the College utilises it fully, maximises engagement with users and highlights opportunities dependent on the business needs. This role will play a critical part in the delivery of a high profile and high value Dynamics CRM project.

The Dynamics CRM and Analytics Manager will respect the frameworks and guidelines that underpin the College’s strategy by working with their suppliers and colleagues, ensuring ongoing development of the Dynamics CRM addresses and meets the needs of the teams/users; whilst maintaining a strong user experience. In addition to being responsible for refreshing how they carry out analytical reporting. 

This role will work with other Managers and Heads of Department to ensure accuracy and integrity of data held within the Dynamics CRM, as well as creating analytical interfaces allowing the value of the data from across the College to be maximised. Data management and governance will also be a key part of this role. 

The ideal candidate will have experience of configuring and maintaining a Microsoft Dynamics CRM system and experience of using BI tools such as PowerBI or Tableau. You will also have a firm understanding of how to manage data, how to interrogate data for key insights and of data/record management.

Anaesthesia is the single largest hospital specialty in the NHS. Our client is the professional body responsible for the specialty throughout the UK and it ensures the quality of patient care through the maintenance of standards in anaesthesia, intensive care and pain medicine.

Anaesthetists have overall responsibility for patients’ wellbeing before, during and after surgery and selected procedures. They work across the hospital setting, in the operating theatre, A&E, critical care and obstetrics. 16 percent of all hospital consultants are anaesthetists and over two-thirds of hospital in-patients will see an anaesthetist. Our client supports over 19,000 members and over 4,000 from the associated Faculties of Intensive Care Medicine and Pain Medicine.

Unfortunately, due to the volume of applications, they are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date.

Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.

By working at Alzheimer’s Research UK, you will be part of an organisation that has been recognised nationally as an outstanding place to work. In 2020, we were listed 39th in the prestigious Sunday Times 100 Best Not-for-Profit Organisations to Work For.  We were also awarded a 2-star accreditation by Best Companies, recognising outstanding levels of workplace engagement and were listed in the 75 Best Companies to Work For in the East of England.

We are looking for a driven marketing professional with the passion to change the future for those affected by dementia. The role of Direct Marketing Manager is a varied one, where you will be part of a team with one theme in common – engaging people with our work to bring about the first life-changing dementia treatment.

Throughout this role you will be required to working with different teams & suppliers, planning, leading, and delivering direct marketing activity online, offline and across a range of other channels. The programme is always evolving, with change and growth happening in a lot of interesting areas.

This position is a 12-Month Fixed Term Contract/Secondment, or on return of the substantive postholder, to cover a period of maternity leave.

Main duties and responsibilities of the role:

• Lead a successful team of three
• Have an excellent eye for quality and compliance
• Deliver an excellent supporter experience
• Run detailed, varied plans and budgets
• Deliver the donor engagement programme and strategy
• Delivering exceptional fundraising campaigns to achieve ambitious targets
• Drive the future success of the programme and charity.

What we are looking for:

• Previous management experience
• Budget management experience, preferably across expenditure and income 
• Campaign management, specifically direct marketing campaigns
• Agency management, including creative agencies and other suppliers such as printers and market researchers
• Ability to understand complex data sets and compile meaningful reports and analysis
• Excellent attention to detail
• Strategic and critical thinking
• Getting the best out of people and agencies
• Understanding of compliance in direct marketing

Location: Granta Park, near Cambridge.

Salary: Circa £38,000 per annum, plus benefits

Please download the Vacancy Pack for more details.

The closing date for applications is the 21st June 2020, with interviews likely to be held on the 1st July 2020. We would encourage applicants to submit their application at the earliest opportunity as the closing date may be brought forward at any time. Should we wish to contact you to arrange an earlier interview this will be arranged based on the availability of the candidate and the panel. When applying, please indicate in your cover letter if you are unable to attend on a certain date.

In order to be considered, please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies Page. You will be able to attach a CV and covering letter to your application, track your application and view other vacancies that may be of interest.

To view further details about this role and the benefits of working for us please visit the Alzheimer’s Research UK website.

Salesforce Manager

Bristol

Up to £50,000 per annum

Permanent, full time

NCT is the UK’s largest charity for parents, providing invaluable support and information for new and expectant parents.  We support parents by giving them accurate, impartial information so that they can decide what’s best for their family, and we introduce them to a network of local parents to gain practical and emotional support.

We are looking for enthusiastic and dedicated people who share our vision and values. Working for NCT is a rewarding experience. It gives you the opportunity to apply your experience and expertise to help enrich the lives of thousands of parents in the UK. It also offers you the opportunity to develop valuable skills and gain insight into working for a charity in the not-for-profit sector. NCT is committed to positive organisational culture, productive workplace and work-life balance that respects the individual.

You will own the day to day running of the Salesforce system including administration, support and continuous improvement. You will need to have the ability to take on projects and see them through to the finish. Working with and through others will give you space to work both independently and with external partners.

This will involve various different tasks, from speaking with users to understand their needs, researching different approaches, carrying out testing, starting again if something doesn't work, liaising with internal teams, producing training materials when launching new ideas; you take a proactive approach and thrive on responsibility.

It takes drive and commitment to make projects happen in a large organisation, so you should relish the challenge, and value the reward knowing you will empower a more digitally enabled data-savvy organisation and extract maximum value for NCT.

The Role

You will be:

• Responsible for the managing the day to day administration of Salesforce:
  • user account maintenance, reports and dashboards, workflows, performance monitoring, backups, security and troubleshooting issues.
  • Defining and implement best practice standards and guidelines.
• Drive continuous development of Salesforce meeting the evolving needs of the business:
  • liaising across areas of the organisation to understand business context for change.
  • use internal and external resources to design and deliver system changes.
  • Coordinate continuous development, test and integration of new features.
• Support
  • lead and educate a community of Salesforce champions across departments to improve the usage and adoption of Salesforce functionality.
  • provide training and support to end users and develop relevant materials.

About You

You will have:

• a deep understanding of Salesforce Administration and support.
• the proven ability to oversee Salesforce upgrades successfully including regression testing.
• business analyst capabilities, to gather and evaluate requirements and design solutions.
•  the mindset to understand, review and resolve complex technical issues.
• a solid professional background in a relevant technical discipline (CRM, software development etc.)
• be confident and assertive with the ability to build rapport and effectively communicate with people at all levels.
• be organised and methodical with a positive can-do attitude.

See the Job Description for full details of this exciting opportunity.

If you feel you are the right candidate for the role of Salesforce Manager, we welcome your application.

Closing Date:  9am 7 June 2020

Interviews expected to be tbc

We are looking for a talented and experienced Partnerships Manager to join our Partnerships Team to support the long term sustainability of the organisation through ensuring that the SW AHSN is strategic, proactive and enterprising in meeting the needs of our members and stakeholders (present and future).

In this role you will support us to have a have a healthy pipeline of partnership and commercial opportunities. You will ensure we have strategically informed and rigorous prioritisation processes and you will support us to win and deliver on projects that play to our unique strengths and needs of our members and stakeholders.

You will be able to draw upon experience building and maintaining commercially sustainable collaborations and partnerships and have a track record in supporting teams and organisations to succeed in complex operating environments. Advanced stakeholder management skills, a talent for clear communication and an enterprising approach will be essential.

You’ll need to be comfortable with change, uncertainty, and managing your own workload. You will be an open, caring and supportive team player and a talented people manager. You will be committed to learning and passionate about improving health and care.

Our client, a large Charity is now seeking an exceptional HR Programme Manager to join them on a permanent basis.

Reporting to the HR Director, as HR Programme Manager you will manage and support the HR Leadership Team and wider HR function to deliver a consistently high-quality HR service across the organisation. This is a highly visible role that proactively works with all levels of the HR function and with key organisation stakeholders to ensure that HR performs efficiently and delivers a high value and high-quality service to the organisation. As HR Programme Manager you will lead the proactive reporting, monitoring, effective planning and establishment of robust governance in which the department operates and provide the oversight and insights that drive continuous improvement across the function.

This role is accountable for the delivery of both corporate-led and business-led requirements through others, including direct delivery on strategic projects and requires a proven and highly experienced HR professional with multi-sector and multi discipline experience at senior management level.

Key skills and experience required include:

• Highly developed planning, programme and project management skills, ideally gained within the context of transformational change
• Experience of people management to include coaching, developing and performance management of others
• Exceptional leadership skills with the emphasis on delivery through others and promoting and sharing the highest standards
• Experience of managing change arising from significant changes to business practices, behaviours and attitudes
• Excellent influencing, facilitation and communication skills
• Experience of preparing and presenting senior management/board level reports and proposals
• A relevant Project Management qualification is desirable

Great opportunity for a comms all-rounder with excellent editorial skills, happy to work across the comms mix. This is a varied and exciting role that will provide the right candidate with constant challenge, opportunity for development and exposure to issues impacting people’s lives.

About us

National Voices is the leading coalition of health and care charities in England. We work together to strengthen the voice of patients, service users, carers, their families and the voluntary organisations that work for them. We have more than 160 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. 

We do this by influencing policy, improving practice, and acting as a voice for voluntary organisations. We are well-respected, influential, and have a reputation for punching above our weight. 

Over the last 12 months we have restructured our team, developed a new business model and redesigned our strategy. Our goal is to close up the gap between policymakers and the people whose lives their decisions affect. This means we need to work more closely than ever with our members and the people they work with and for. We see it as part of our role to facilitate and strengthen action by people who use health and care services – advocating for better quality care for themselves and others.

Our new strategic focus means we now work through high profile partnerships and projects and we need to develop bespoke and overarching communications plans that explain our purpose and activities to a range of audiences. Good communication, with members, partners and stakeholders, is key to our success and we want to strengthen our capacity, which is why we are creating this new role. 

National Voices has a strong commitment to equality and diversity. We provide flexible and supportive working environment. We particularly welcome applications from people with a BAME background, as they are currently underrepresented in our workforce. We would also like to encourage applications from candidates with personal experience of health and care. 

The role

The role of Communications Manager sits at the heart of the new National Voices team.

As our Communications Manager you will oversee and shape the organisation’s communications channels across social media, email campaigns, webinars (and when it is possible, physical events). Using these existing channels, and by introducing others if they are needed, you will ensure our members are aware of and engaged with our collaborative projects. Additionally, looking beyond our membership, you will devise communications strategies and plans to ensure the research and insight developed through our projects are noticed by the right people. These audiences could include health policy experts, decision-makers within the health and care system, government and parliamentarians, and users of health services among the general public.

This is a varied and exciting role that will provide the right candidate with constant challenge, opportunity for development and exposure to issues impacting people’s lives. You will already be a comms all-rounder with excellent editorial skills, happy to work across the comms mix. We don’t expect you to be an expert in every facet of communications yet, but this role will enable you to develop further whilst owning and driving forward the organisation’s communications function. 

The role reports to our Head of Membership and Engagement and you will also work closely with our CEO and Head of Policy. You will have line management responsibility for junior staff as well as managing a mix of specialist agency and consultant support. You will also work with communications and policy colleagues from our diverse members and partners, who span the health and care sector.

We are a small, collaborative and supportive team with big ambitions for the future of health and care. If you are looking for your next challenge, are keen to learn and develop, and want a role that will make a difference to people’s lives, please get in touch.

Summary:

Responsible for further building the organisation’s online audience and developing a meaningful dialogue with potential and existing supporters, the appointed Digital Marketing Manager is expected to demonstrate up-to-date digital knowledge and flair. They should demonstrate strong project management skills and a highly-developed ability to establish and maintain relationships.

By engaging our existing supporter, prospect and fan base – using effective and innovative digital marketing strategies – the successful candidate will take a data-driven approach. Working alongside the Executive Director, they will advise on, develop and implement a strategy to produce persuasive and personalised content. The Digital Marketing Manager will facilitate the expansion of Animal Equality’s network, generate additional funds and enable the charity to become closer than ever to achieving its core mission.

General Responsibilities:

• Enhance our presence: Work within an existing brand voice, both in visual representation and editorial style, to amplify Animal Equality’s important message. Support the consistency of messaging, both internally and externally, so as to boost Animal Equality’s brand awareness.
• Create tailored content: Through copywriting and editing, work closely with our Communications Department to tell the powerful story of farmed animals. Deliver engaging content, features and news for our website, social media, email campaigns and more, in turn drawing further support to our cause. Demonstrate the value of our work and enable Animal Equality to reach new and diverse audiences.
• Deliver innovative campaigns: Develop and manage novel marketing and digital fundraising campaigns with the goal of acquiring, renewing, engaging and retaining supporters.
• Devise and execute our digital strategy: From concept to implementation, data segmentation to reporting, play a key role in creating a strategy that encompasses email, social media, display, paid social, SEO, PPC and web. Enhance the user journey via Animal Equality’s digital channels.
• Coordinate the delivery of strategic multi-channel fundraising and marketing campaigns: Develop and manage email campaigns, landing pages, tools and graphics for online fundraising activities, including donation forms. Implement peer-to-peer fundraising initiatives and Giving Day campaigns, and identify and research potential advertising opportunities. Achieve key objectives at the lowest possible cost per result.
• Plan and manage events: Enable Animal Equality to achieve its core mission through fundraising and brand-focused events.
• Take ownership of the editorial calendar: Alongside our Communications Department, supervise the ongoing development of Animal Equality’s digital communications editorial calendar, as well as the creation, production and delivery of organisation-targeted email communication.
• Identify trends and improve performance: Using insights from existing data, measure, evaluate, analyse, test and refine current strategies and performance of digital campaigns. Enhance participation and revenue by optimising future marketing, content and design.
• Report, analyse and define objectives: Provide accurate and insightful digital income analytical reports. Plan and achieve annual objectives and key results/KPI measures. Manage budgets and deliver planned objectives on time.
• Manage web-based fundraising and marketing tools/platforms: Utilise key analytics tools and APIs, such as Google Analytics and Google Tag Manager.

Individual Attributes Required:

• Superior interpersonal skills: present information to a wide range of audiences in a clear, persuasive and meaningful way. Work with colleagues across the Communications and Development Departments to achieve meaningful dialogue with members of the public, supporters and donors.
• Data-minded: with good knowledge of data pipelines and a passion for metrics-driven action, ensure actions taken are carefully considered and evidence-based.
• Strategic and agile: thrive in a fast-paced environment and communicate effectively with others using a range of tones and styles. Remain level-headed and resourceful, adapting to the situation at hand and problem-solving enthusiastically.
• Detail-oriented and exceptionally organised: work autonomously on multiple projects at any given time. Respond to competing deadlines and priorities in a busy work environment.
• Independent and proactive: with a driven and motivated attitude, embrace and take ownership of an extensive and varied workload.
• Team-player and cooperative: collaborate effectively with colleagues and external stakeholders to achieve the desired outcomes.

Position Requirements:

• A minimum of five years of related work experience in direct response fundraising and marketing, preferably at a non-profit advocacy organisation.
• Experience with Salesforce CRM preferred.
• Knowledge of and proven ability to develop and implement digital fundraising strategies.
• Experience with building and maintaining donation forms, surveys, and other user engagement features, and running reports/interpreting audience analytics.
• Strong data analysis experience.
• Experience using A/B testing in advocacy, fundraising and/or marketing capacity.
• Social media fundraising strategy experience.
• Strong copywriter for fundraising emails.
• Basic understanding of HTML.
• Ability to maintain confidentiality.
• Excellent organisational skills and attention to detail.
• A positive attitude, excellent interpersonal skills, effective communication and the ability to work cooperatively with others in a team-oriented work environment.
• Ability to work additional hours, as needed, to meet deadlines and manage workflow.
• Professional appearance and adherence to a vegan lifestyle.
• Commitment to the objectives of Animal Equality.

Salary and Benefits: Salary band £30,000 - £35,000, depending on experience. Benefits include flexible working hours and casual office environment. Please note that, during this current time of uncertainty, Animal Equality UK is adhering to Government guidelines and protecting staff is our priority. All team members are currently working remotely until advised otherwise by Animal Equality UK’s Executive Director.

Application Process: The deadline for applications is 5pm UK time on Thursday 11th June 2020. Initial informal telephone conversations will take place in June. The interview process comprises a three-stage interview and Skills Test. The appointment process will run throughout July 2020, with a view to Animal Equality UK making an offer to the successful candidate by August 2020.

Applications: For informal enquiries please email us or call our team. Applications should be submitted online via the Apply button.

Applications must comprise a full curriculum vitae, an accompanying cover letter, and answers to the following questions:

1) Why do you want to work for Animal Equality?

2) What will you bring to Animal Equality?

Animal Equality is an equal opportunities employer; we welcome applications from all suitably qualified persons, regardless of their race, sex, disability, religion, sexual orientation, gender identity or expression, or age. We are especially keen to encourage applications from those currently under-represented in the movement including: black and minority ethnic people; people with disabilities; lesbian, gay, bisexual and transgender people; and women in senior positions. We are also proud to be a Disability Confident Employer and we will endeavour to accommodate any reasonable adjustments that individuals may require throughout the application process.

Animal Equality is a registered charity (England and Wales), no.1168309.

Duration: Two Years Fixed-Term (extension subject to funding)

Location: Cardiff or London

Are you a creative and strategic communicator? Are you able to develop digital content that sparks conversation? Can you help people produce impactful materials that share stories of our work in an accessible and compelling way?

We are looking to recruit a Digital and Creative Communications Manager ready to take on an exciting new role and apply their skills and knowledge to support a busy and ambitious team. You will lead on Elrha’s digital strategy, including our website and social channels, to help our work reach those who need it most, and enhance our voice in the humanitarian community. You’ll oversee production of materials of all shapes and sizes, making sure everything is true to our brand, stimulates interest and connects with our audiences. You’ll use your skills to support communication activities for flagship events to showcase the best of our work, and the work we fund.

We’re a global charity, working to find solutions to complex humanitarian problems through research and innovation. We fund and support work that goes on to shape the way in which people across the world are supported during a crisis.

We are based in London and Cardiff but our roles have a global reach. As an established and respected part of the humanitarian community, we work closely and meaningfully with our fellow networks and actors to make change happen.

You will be given a high degree of autonomy in your work, so to be successful, you will need to be flexible, bold, and work well in a constantly changing environment. You will have strong organisation skills and experience of managing a varied workload while paying attention to the tiny details.

If you are passionate about using your communications skills and experience to support the humanitarian community and those affected by crises, and you want to be part of an organisation that creates positive change in the humanitarian sector, then join us and we’ll give you every opportunity to succeed.

***

We are committed to the safeguarding and protection of vulnerable people in our work. This post is subject to a range of vetting checks including a criminal records disclosure. 

We recognise the positive value of diversity and promote equality, and are committed to improving employment opportunities for minority groups. We welcome and encourage applications from people of all backgrounds, particularly from Black, Asian and Minority Ethnic (BAME) and disabled candidates, as BAME and people with disabilities are currently under-represented throughout our work. We also welcome applications from LGB and Trans, and non-binary candidates. 

The role will be appointed at the start of the salary band advertised, unless there are exceptional circumstances. This allows for incremental progression within the role and movement up the scale.

Closing date: Sunday, 7 June 2020 

Interview dates: Monday 22 June & Tuesday 23 June 2020

An exciting new opportunity has arisen with a very intersting charity as a Digital Product Manager. You will be working to drive creation, development and improvement of a range of digital products, ensuring the best possible experience for their users. Collaborating with internal stakeholder teams as well as volunteers to prioritise the most valuable features and functionality improvements for the products, this is a dynamic and creative role.

Key responsibilities within this role will be

• To support and guide product owners from the organisation in translating user needs into functional requirements
• Work closely with other heads of department across the organisation to design, develop and test new products in collaboration with end users
• Look for opportunities to grow membership and audience through product development approach
• Ensure that new products are consulted on, approved and supported by the ICT team

The ideal candidate will need to display these skills

• At least three years’ experience of effectively managing multiple digital products and services in a fast-paced environment
• Experience of designing and developing mobile applications and mobile-first web applications
• Demonstrable experience of using data and research to inform development, turning user insight into actions that improve outcomes
• Exceptional communication skills, particularly to communicate technical solutions and their benefits, limits and risks in accessible language to stakeholders

If this sounds like a challenge you are willing and able to commit to, please do apply as soon as possible as this role is moving quickly!

Reports to: Head of Marketing & Communications

Based at: Coeliac UK Head Office, High Wycombe with the possibility to regularly work from home by prior agreement with your line manager

Salary grade table: Specialist (SP3), up to £35k

Hours: 35 hours per week. Hours to be agreed with your line manager. Occasional evening and weekend work may be required

Holiday: 36 days holiday a year including bank holidays 

Line management: No direct reports

The Role:

Coeliac UK has a complex agenda and array of health and food stakeholders. The Marketing Manager will be accountable for accelerating the marketing function within the charity, working closely with the Commercial and Policy teams and wider stakeholders to develop marketing plans for priority audiences; manage integrated marketing plans; increase awareness of the charity and its services; and in doing so, ensure the charity can help more people affected by coeliac disease.

Particular emphasis will be placed on building relationships, identifying and following through opportunities for marketing collaborations with existing and new commercial organisations and partners (eg retailers, manufacturers, caterers, food outlets) with a stake in the gluten free market. The focus will be on driving awareness of our food safety schemes, promoting their value to consumers and food businesses and in turn, driving leads and opportunities, as well as supporting marketing activity generally across the organisation. 

Key Responsibilities:

• Develop, implement and evaluate effective marketing plans to create shifts in the awareness, engagement and the income generating capacity of the organisation.

• Drive awareness of Coeliac UK, the charity’s work, brand and impact to increase our reach to 400,000 actively engaged people 

• Lead on the development and delivery of high impact, low cost, behaviour change campaigns 

• Plan and run our integrated marketing campaigns and day to day marketing activity ensuring content alignment with broader charity activity

• Lead the development of marketing plans for the charity’s Crossed Grain (XG) trademark licensing scheme used by manufacturers, the Gluten Free (GF) accreditation scheme used by caterers, and any new scheme that may require developing according to commercial opportunities

• Build brand awareness of food safety schemes, at both national and international level, to increase their value in consumer decision making

• Work with the Association of European Coeliac Societies (AOECS) Board and members to extend and improve commercial propositions. 

• Market consumer insights to drive desirability of schemes amongst food brands and deliver uplift in new business

• Position Coeliac UK in the food sector, driving brand awareness of the charity, its expertise and unique link to the consumer

• Track and measure assigned marketing campaigns to determine success or areas of improvement for future campaigns

• Promote advertising and sponsorship opportunities available through the charity, working closely with the Head of Advertising Sales

• Ensure asset development for the promotion of advertising activity to generate leads and grow partnerships

• Write creative briefs as necessary to internal colleagues or external suppliers 

• Ensure all assets and content on channels used to promote the commercial activities (via website, print, social media or other means) are coherent with existing communication guidelines and tone, up to date and relevant, updating these in agreement with colleagues as necessary 

• Work in tandem with the social media team (Facebook, Twitter, LinkedIn and Instagram) to provide business focused tone/style/content

• Work collaboratively to develop and deliver marketing plans for other events and activities for the charity which support or involve Commercial Partners, eg Industry Day, Food Festival

Knowledge, skills and experience:

• At least five years marketing experience ideally in the charity, health or food sector

• Strong copywriting skills with the ability to generate insightful articles, website copy and other marketing collateral

• Demonstrable experience in setting meaningful metrics, using analytics and using agile marketing tactics to deliver successful campaigns

• Strong experience in reporting and evaluating campaign successes and developing learnings to apply to future projects

• Solid experience and/or understanding of campaign development

• Digital marketing prowess and good understanding of the principles of developing engaging multichannel content for a range of audiences

• Proven past accountability for spotting opportunities and translating organisational and marketing objectives into marketing activity and appropriate tactics

• Team player with practical, positive and flexible attitude

• Highly organised, able to meet deadlines and prioritise tasks

• Working with a range of stakeholders while project managing and delivering successful activity/campaigns, including external suppliers

Competencies:

1: General profile

• Monitors, co-ordinates and supervises the daily activities of staff in an assigned work area in similar or related disciplines

• Experienced. Fully competent in own area. Shares own expertise with others; provides guidance and support to others

• Resolves problems through immediate actions or short-term planning and sets priorities to ensure task completion

• Maintains orderly work processes by co-ordinating work flow and work quality. Adheres to established practices and procedures in work area

• Builds an environment that supports cooperation and cohesiveness among the direct work team and within other areas in the organisation

2: Technical expertise; building & maintaining

• Demonstrates depth/breadth of knowledge/skills in own area; may be acquiring knowledge of other disciplines/areas

2: Technical expertise; applying & anticipating

• Applies knowledge/skill through handling complex problems and/or managing work which may extend beyond own area of expertise; shares expertise with teams and other work groups

3: Client/organisation orientation; client response

• Understands client needs and identifies solutions to non-standard tasks/queries; actively seeks and closes opportunities

3: Client/organisation orientation; organisation understanding

• Decisions impact primarily on own work group/team; may have an impact on department objectives

3: Client/organisation orientation client response; costs

• Manages departmental costs

4: Creating & delivering solutions; problem solving

• Resolves problems through immediate actions or short-term planning and sets priorities to ensure task completion

4: Creating & delivering solutions; planning & organising

• Maintains orderly work processes by co-ordinating work flow and work quality. Adheres to established practices and procedures in work area

5: Working relationship; communicating, negotiating & influencing

• Builds an environment that supports cooperation and cohesiveness among the work team and with other areas within the organisation

5: Working relationship; teamwork, coaching & guiding

• Oversees the day-to-day activities of work group/team; accountable for work group/team results

5: Working relationship; networking

• Creates extensive networks internally and externally

This job description is not intended to be an exhaustive list of duties to be performed by the employee. This job description may be altered to reflect the needs of the charity.

Please apply online to receive further information about the role which will be sent to the email address specified in your CV.

Simplified Recruitment is a Job Advertising Agency working on behalf of Coeliac UK. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to recruitment. A full copy of our privacy policy can be viewed on our website.

 Ref: SR506878

Digital Community Fundraising Manager, London, Children's Charity, £40,000

• Are you a community fundraiser who has a background in digital integration?
• Are you experienced in gaming, live streaming and social media campaigns?
• Would you like to work for a fantastic charity who help to improve the lives of seriously ill children?

Pro-Marketing is working alongside a well-known London based children's charity. They are seeking a talented Digital Community Fundraising Manager who can use their skills to help devise a digital fundraising plan that is line the charity's current digital transformation and organisational strategy. This is a permanent Digital Community Fundraising Manager opportunity offering a competitive salary with excellent benefits!

What's great about this organisation?

• Nice London location
• Flexible working
• Interesting and tangible work which is unique in focus
• Supportive team feel - all are united in the charity's goal
• Impressive leadership team
• Fun and dynamic fundraising events portfolio
• Season ticket loan
• Employee assistance programme
• Life assurance
• Childcare vouchers
• Pension scheme

In this role you will be responsible for…

• Developing and managing a sustainable programme for the charity that utilises digital platforms to increase their digital community
• Providing excellent management of existing fundraising activities whilst actively seeking new business opportunities and partnerships
• Developing new fundraising products and campaigns that prioritise celebration, in memory and legacy
• Leading and managing the Community and Challenge Events team on maximising income and engagement via new and existing products
• Ensuring all supporter information is GDPR compliant
• Optimising the ThankQ CRM system for effective customer relationship management and data insight
• Managing and coordinating the day-to-day digital and community team's operations
• Line managing two experienced coordinators

You will be ideally suited for this role if you have…

• A successful track record in digital, community fundraising and challenge events
• Experience in digital fundraising techniques and tools
• Previously monitored and evaluated quantitative and qualitative KPIs to make recommendations for development
• Experience in the following digital platforms would be highly desirable; YouTube, Twitch, Tik Tok and or Tiltify
• A strong product development background
• Knowledge of fundraising databases and experience of ThankQ CRM system would be highly desirable
• Strong relationships building skills
• Excellent writing skills
• Line management experience

What next?

If you are interested in applying for this Digital Community Fundraising Manager role, or in learning more, then contact me on:

Tel: 020 7269 6338

Email:

Would you like £500 in high street vouchers?

Well, if you know any tax, legal, finance, HR or marketing candidates looking to move jobs please refer them to us and if we successfully find them a new job in the next 12 months we will send you £500 in high street vouchers of your choice.

As well as this we are looking to grow the Pro-Recruitment Group family and would be interested in any amazing Recruitment Consultants you think might like to work for us. £500 on offer for any referrals we successfully hire.

The consists of five distinct brands: , , , and .

Amazing new opportuniting for someone with a background in finance and operations, and a commitment to tackling homelessness. 

About Jimmy’s Cambridge

Jimmy’s is one of Cambridge’s leading providers of support and accommodation to people experiencing homelessness. We help people get off the streets and into their own home, backed up with all the support we can offer from our talented and committed team of staff, volunteers and partners.

The Role

We aim to use as much of our funding and resources to support people who are experiencing homelessness. To enable us to do this, we need efficiently run finances and resources to support the team and general running of the organisation.

This new role brings together key functions of finance, human resources, facilities, IT, and other related resources, to ensure they are run as efficiently and effectively as possible. Many of our resources are delivered through contracts, which need constant review to ensure we are getting the best service and best value for money. 

About You

The person will come with experience and a working knowledge of charity finance and accounting. We need someone who understands some of the legal and governance requirements relevant to a charitable organisation. We need great communication skills, someone who can build relationships with people. Being well organised will be central to how this person works, and the person will have the right people and project management experience and skills. We are a small charity, and a willingness to be ‘hands on’ as required is needed.

Overarching this, the person will want to work with an organisation that is making a real difference to people's lives. 

How to Apply

To apply, please send us your CV and a supporting statement setting out how you meet the requirements set out in the Person Specification, both no more than 2 sides each, and an Equal Opportunities Monitoring Form. Closing date for applications is 14th June 2020. We will be holding first stage interviews virtually, with a second stage subject to the latest guidance at the time. Email details are in the Job Description. 

Head of Communications and Digital Content - Permanent

Full Time (37.5hrs per week) / Salary c£55,000 pa

An exciting opportunity has arisen for a Head of Communications and Digital Content to join our Income Generation and Communications Team. You will be responsible for devising and implementing The Children’s Trust communications and digital content strategy as part of the charity’s new five-year strategy ‘Hope and Ambition’. This will involve building The Children’s Trust’s brand and awareness online and offline; and helping to deliver a transformation in our use of digital in service delivery, income generation and stakeholder engagement, including the development of new capabilities in our teams.

You will have responsibility for leading a high-performing team to deliver a work programme that includes developing and delivering a multi-channel communications strategy, providing greater access to information, support and expertise for the children, young people and their families, staff, supporters, volunteers, the public and medical professionals. This role will also support the development of new and existing online and offline services and fundraising products, by developing content that engages audiences and drives revenue as well as proactively building and managing the brand, improving understanding of what The Children’s Trust does and raising awareness of the issues around childhood brain injury.

You will be a natural and enthusiastic leader, able to support a high performing team. With experience of working in a complex environment, you will be exceptionally organised with a high-level of attention to detail.  You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

The role is predominantly to be based at our National Specialist Centre in Tadworth, Surrey however due to current circumstances remote working will be considered initially. The successful candidate will be required to be flexible and as a minimum be in the office at least three days per week once business returns to normal post-Covid 19.

If you would like to discuss the role please contact The Children's Trust directly, and the People Operations Team will be more than happy to assist you.

PLEASE NOTE: You will be asked to complete The Children's Trust Application Form upon shortlisting. As part of the shortlisting process, gaps in employment will be examined and will be further explored during the interview process. 

Closing Date: Sunday, 21st June 2020

Interview Date(s): Week commencing 29th June 2020

Strictly no agencies please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interview.  Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for interview on this particular occasion.

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. 

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton and Epsom.

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: free on-site parking; subsidised cafeteria; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an environment that is as unusual in its beautiful historic nature, as it is unique in its state-of-the-art facilities.

The Children’s Trust is fully committed to protecting children and young people.  All posts at The Children's Trust are subject to an enhanced DBS check.  If you are applying to The Children's Trust, and are already registered with the DBS update service, this will speed up the recruitment process significantly.  We are an equal opportunities employer, and welcome applications from all suitably qualified candidates, regardless of their race, sex, disabilities, religion/beliefs, sexual orientation, or age.

A dynamic and ambitious cancer awareness charity are seeking a passionate Social Media Manager to join their expanding team at their London head office.

They are a young and current charity, with a fun and creative approach, who are looking for a likeminded individual to help expand their social media offering!

Key Responsibilities:

* Working closely with the Creative & Brand Manager to develop the social media strategy
* Design and develop fresh and engaging content across social media platforms in order to promote both awareness and fundraising activities
* Evaluate and review the performance of social media content
* Engage with all followers and encourage interaction by delivering strong community management

The ideal candidate will have:

* Excellent copywriting and editing skills for each platform
* Experienced in developing a coherent brand voice for social media, from content creation to community interactions
* Video and photo editing skills (Adobe Creative Suite)
* Experience in evaluating social media content performance, using insights to generate learnings and evolve content strategy

If you're looking to join a vibrant, friendly charity, who are a small team, who collectively have one almighty big voice, then please do get in touch!