Insight Manager Jobs

Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of 1 day per week in the office.

Salary: £40,450 per annum  
Hours: 35 hours per week 

This is a full-time permanent position.

Interviews will be scheduled as and when applications are received. Please apply promptly as the vacancy will close once we have appointed a successful candidate. 

Who we are looking for 

You’ll be joining our Fundraising and Engagement team at an exciting time as we leverage our new, global brand to engage and recruit supporters and raise essential funds to power our work.

We’re looking for a strategic, insights-led individual to join our passionate Supporter Marketing & Experience team and lead Individual Giving. The team is on an exciting journey of growth as we prepare to launch a new Membership product to unlock our connected masses and grow our Legacies programme.

With your insight-led approach and direct marketing expertise, you’ll help shape the programme, working closely with the Head of Supporter Marketing & Experience. 

Experience required 

• ​Leading and managing a team

• Planning, managing and evaluating multi-channel direct marketing campaigns for supporter acquisition and retention 

• Planning, executing and evaluating integrated supporter journeys, using digital and email platforms

• Developing and monitoring KPI’s and reporting to drive decision making

• Collaborative working with multiple internal and external partners including fundraising & marketing agencies 

• Planning and managing projects and budgets

• Evaluation and reporting of direct marketing activities

• Working in a recognised database 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements

• Flexible working and will consider compressed hours

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment

• Season ticket and cycle loan

• Pension scheme

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

We have an exciting opportunity for a passionate, analytical and coordinated individual to join us as a Membership Operations Manager at the Royal College of Radiologists (RCR), the examining and membership body for consultant radiologists and consultant oncologists.

This is an exciting opportunity to lead the delivery of an efficient and effective membership function, overseeing renewals, queries, and data management. Leading a high-performing team of four, you will also oversee the delivery of our admission ceremonies, which are key engagement events for new Fellows. Your focus on using insight, being process driven and being data led in approach, will be important to maintain high retention rates and meet KPI targets, to support business activities, growth and income. 

If a role as the driving force behind our membership services interests you, we welcome your application!

What you’ll do:

• Be accountable for the delivery and operations related to the member life-cycle; this includes but is not limited to, new member applications, payments, member benefit administration, renewal, resignations arrears processes to meet KPIs and drive strong retention. 

• Manage the members’ annual renewal to ensure we reach KPIs and projected income targets to support the activities of the RCR while delivering a professional and seamless process.

• Monitor and report on monthly membership growth and make recommendations for action as to Director.

• Be an advocate and spokesperson for membership operational activities as required for internal and external stakeholders.

• Assist in the development and implementation of membership strategies and initiatives with the Directorate of Communications or other Senior Managers.

• Lead and oversee planning and development membership events including Admission Ceremonies, or other engagement events within the team.

• Oversee planned workloads for the Membership Operations Team to ensure they are meeting expected customer service standards, outputs and deadlines, while providing an achievable and fair distribution of work among team members

What you’ll need:

• Knowledge of membership systems and procedures

• General knowledge of or interest in the health sector and issues in healthcare and public policy

• Experience of working in a membership organisation

• Experience of using and developing a client relationship management (CRM) database

• Experience of delivering and embedding exceptional customer service

• Skilled manager of people, able to bring together, motivate, co-ordinate and develop a team

• Effective oral and written communication skills

• Effective level interpersonal skills, including ability to work collaboratively and build and sustain effective working relationships with a diverse range of colleagues, partners and stakeholders

Please find out more about the role and instructions on how to apply from the candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Locality Manager - Registered Manager - Oxford - £44,480.91

• Are you a highly motivated and experienced care professional looking to take your next step with a leading not-for-profit provider in the UK?
• Do you want to join an organisation built on innovation, with a 20-year track record of progressing professional careers and making a positive difference to people’s lives?
• Do you share our values and always places the people we support at the centre of your practice?

We are looking for a new Locality Manager to join our team, reporting into the Operations Director for the Oxford area, taking the responsibility for the day to day running of our supported living homes.

You will be managing homes in Bicester and Wallingford, leading a team of 45 support workers who enable 13 people, with learning disabilities, autism and physical disabilities, to thrive.

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 – now 6 years in a row!

About the role

• Ensure person-centred care plans and health action plans are regularly reviewed and implemented
• Ensure the health and wellbeing of the people we support, in line with CQC/CSSIW Guidelines and Dimensions' policies
• Deliver effective risk assessments and emergency plans to ensure the people we support are safe
• Make sure your staff team are appropriately trained and motivated to provide high quality support
• Ensure the service meets all organisational and statutory requirements and complies with Care Quality Commission Guidelines and our own standards, policies and procedures
• Make sure complaints are dealt with in line with our policies

About you

Most importantly, you want to make a difference to the lives of people with learning disabilities or autism. To do that, you’ll have:

• Knowledge and understanding of CQC regulations 
• Experience of managing a team, setting objectives and ensuring goals are met 
• Experience in delivery of services in compliance with contracts 
• Experience of managing supported living services or similar - and be familiar with performance management processes
• Completed, or be willing to undertake, Management Development training

Beyond those qualities, you’ll also be:

• An excellent communicator, looking to mentor and motivate your team to provide person-centred support
• Able to prioritise your workload, delegate tasks and meet deadlines
• Focused on the needs of internal and external customers, from the people we support, right through to your team and other members of the organisation

Your rewards

In return for your hard work and dedication, we offer ongoing development opportunities and the strongest possible prospects, plus a range of great benefits including: 

• Up to 35 days’ annual leave entitlement (including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• Employee Assistance Programme 
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People' 
• Discounted health and dental cover 
• Life Assurance 
• Bike to Work Scheme 
• Season Ticket Loan

Apply now

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 030 030 391 50.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

About Woman’s Trust

Domestic abuse has blighted women’s lives throughout history. We’ve been helping women in London recover from its effects since 1996. Our specialist counselling transforms the mental health and wellbeing of women who have suffered physical, emotional or sexual abuse, financial exploitation or coercive control, and we have assisted well over 15,000 people to date. Add your skills to our closely-knit all-female team and you can help thousands more on the road to recovery.

About the role

This is a newly created position at Woman’s Trust, reflecting the critical need for impactful insights and evaluation of our services. The Data Insights Manager will lead, motivate, and develop an efficient and dynamic insights team and will strategically work with the Service Delivery team to turn the data collected by Woman’s Trust into actionable insights, so that we can better support the women accessing our services.

This role will be responsible for the smooth running and development of reporting and analysis tools across Woman’s Trust, so that staff can use our internal service data to inform their ongoing work and decision making.

To ensure that Woman’s Trust is feeding data learnings into our organisational development and service reviews, the Data Insight Manager will ensure the team are asking the right questions, pick out trends in the data with distinct themes, challenge our staff to collect and report accurate data and help to evolve our data practices. The Data Insight Manager will create ways in which Woman’s Trust can utilise its data to improve and expand our services as well as undertaking relevant ad hoc research projects, both internal and external, to ensure Woman’s Trust is seen as a leader in its field in producing sector relevant reports, presentations and papers.

The Data Insight Manager will take ownership of concisely communicating insights from our data and research to both internal and external stakeholders in innovative and engaging ways. The role will deliver on Woman’s Trust’s strategic priorities with regards to service contracts, data, monitoring and evaluation. You will not only mentor and develop capacity within your own team but act as a data advocate, enhancing the relationship between the front-line workers Woman’s Trust’s work and the staff managing the contractual obligations.

Hours: Part-time, 28 hours per week (4 days).

Location: Based at Woman’s Trust’s office, Paddington, NW1/hybrid working.

Benefits 

• Flexible working
• 25 days' holiday (up to 5 days' maximum accrued after 5 year of service)
• Cycle to work scheme
• 3% pension contribution
• Employee Assistance Program (EAP)

The application pack including the job description and person specification can be downloaded below or from our website. 

To apply, please send your CV and a personal statement. 

In your email, please provide us with the details of two referees. We require their name, contact information (including email), and relationship to you. One of these should be from a current or previous employer. Referees will not be contacted until an offer of employment is made.

Closing date: 23:59 on 7th January 2025, however applications will be processed on a regular basis and successful candidates will be invited to an interview. 

Interviews will be held w/c 13th January 2025.

This post is open to female applicants only – the Equality Act 2010 pursuant to Schedule 9, Part 1 applies.

CRM Insights Manager 

Salary: Up to £35,000  

Location: Home based with occasional travel to Newark office/UK  

Full time: 35 hours per week (Mon-Fri)  

Permanent contract 

Closing date for applications: 5th January 2025  

First interview: 14th January 2025  

Second interview: 20th January 2025 

About Us  

The Wildlife Trusts are a federation of 46 charities, supported by a central charity, the Royal Society of Wildlife Trusts. Together we have over 940,000 members, 32,500 volunteers and 3,400 staff across the UK. From precious peatlands and wildflower meadows, to Britain’s lost rainforests, Wildlife Trusts have restored and care for some of the most special places for wildlife in the UK. We’ve re-wiggled rivers, brought back beavers to the UK and helped thousands of communities take matters into their own hands to bring back nature on their doorsteps. Collectively we manage more than 2,600 nature reserves, operate 123 visitor and education centres and own 29 working farms. We undertake research, we campaign for wildlife and wild places under threat, and we help people access nature.  

But we’re not standing still. The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We have an ambitious new strategy to address this, setting out our bold vision of nature in recovery with many more people taking action for wildlife.  

About You  

Are you passionate about using data to drive strategic fundraising decisions and make a real difference to nature in the UK?  

We are seeking an exceptional supporter data specialist to join one of the UK’s best loved nature charities at an exciting time in our 112-year history. Working closely with our fundraising teams, senior leadership team and Wildlife Trust colleagues across the UK, you will be instrumental in enhancing our fundraising through developing insights and processes that take our relationship management to the next level.  

You will be a confident and engaging database expert, with the ability to generate insights into relationships from a range of audiences – from businesses, through campaigners to members and major donors. Your recommendations and insights will enhance fundraising and the impact of these relationships both within the central charity, The Royal Society of Wildlife Trusts (RSWT) and the wider Wildlife Trusts federation.  

The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgmental and are inclusive. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities.  

The Royal Society of Wildlife Trusts takes our safeguarding responsibilities extremely seriously. RSWT is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level.  

As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible.  

RSWT are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment.  

Please do not use artificial intelligence tools to assist you to complete the application form. We may not accept applications that have been completed utilising AI tools.  

Charity People is delighted to be partnering with human rights organisation Freedom from Torture to recruit their next Senior Data Insights Manager.  Providing specialist psychological therapy to asylum seekers and refugees who have survived torture and working with survivors to campaign together for change, the organisation is a key voice in raising awareness and influencing key decision-makers about torture and its impact.

Senior Data Insights Manager

Contract: Permanent, full time role with flexible working options including part time (four days per week) and condensed hour options available

Salary: £45,133 per annum

Location: Hybrid – home based with ideally two days per week at the London office in Finsbury Park

Benefits: generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution)

Closing date for applications: midnight on Tuesday 7th January

First interviews, held remotely: week commencing 13th January

Second interviews, in person: week commencing 20th January

Joining as Senior Data Insights Manager you will be a core member of the team at Freedom from Torture and will take ownership of the organisation’s data across fundraising, covering all CRM systems (currently ALMS . net and Engaging Networks) to ensure that systems and processes are aligned to the long-term strategic needs of the organisation. 

A pivotal role within the organisation you will work closely with colleagues across Fundraising and Communications including Digital, as well as the Finance Team and with external suppliers to develop and deliver analytics.

Key responsibilities within the role include:

• Alongside the Database Officer, responsible for the management, use and maintenance of fundraising data
• Responsible for ensuring platforms and data processes keep up with organisational needs
• Identifying positive change initiatives and leading data transformation which will positively impact wider teams
• Streamlining existing data processes and implementing new processes
• Producing and reviewing database project plans to ensure data cleanliness, and liaising with colleagues to encourage engagement and compliance with data best practice
• Work with senior colleagues to ensure that Freedom from Torture has the insights and data to make informed decisions on fundraising and engagement activities
• Proactively advising colleagues on potential improvements to segmentation, selections and testing guided by market trends and new technology that will maximise engagement
• Supported by a Data and Payments Officer, ensure audience appropriate regular reporting is delivered accurately and on time
• Responsible for the storage and use of supporter data, including the management of risk and recovery plans and data security, working closely with colleagues in ICT
• Managing contractual relationships with database supplier and liaising with relevant third party agencies

We would love to hear from you if you have the following skills and experience:

• High level of expertise using CRM and SRM systems within a charitable environment
• Experience managing an income generating CRM, in a charity setting, ideally generating £5 million per annum plus
• Experience of managing complex data management systems incorporating multiple platforms
• Solid experience using data handling tools such as Power BI, SQL and statistical tools
• Proven ability to interpret large sets of data and to spot trends and patterns (e.g. in giving history or opt out behaviour)
• Experience of data base targeting, segmentation, testing and response analysis to drive strategic fundraising decisions
• Experience of managing projects which involve multiple deadlines and stakeholders
• Ability to devise and implement real world data testing strategies across multiple channels
• Expert understanding of data protection legislation, ideally including the Fundraising Code of Practice

We’re particularly interested to receive applications from candidates who have the below, although this is in no way essential: 

• Lived experience of the issues impacting Freedom from Torture

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

The organisation’s policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time.

The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £45,133 to £52,354 (including London Weighting).

If you’re interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. 

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.  We do this because we know greater diversity will lead to even greater results for the charities we work with.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

Are you ready to make a real difference with your expertise in Individual Giving?

Working for this national health charity as the Individual Giving & Insights Manager, you'll play a pivotal role within their Fundraising team, bringing to life a new global brand to build meaningful connections and fund lifechanging initiatives. This is a chance to work on a forward-thinking, insights led programme, launch innovative membership offerings, and help grow their Legacies programme all while benefiting from a collaborative and flexible working environment.

Job title: Individual Giving & Insights Manager
Charity type: Health charity
Salary: £39,000 to £40,400
Location: Hybrid working; London Office minimum one day per week

As this Individual Giving & Insights Manager, you will:

• Lead the Individual Giving programme worth £1.2m per year, working alongside their Individual Giving Officer to drive fundraising success.
• Develop and launch a new Membership product, designed to attract and retain connected supporters.
• Grow the Legacies programme in partnership with the Legacy Officer, enhancing supporter engagement.
• Craft supporter journeys that build deeper relationships, increase engagement, and boost income.
• Use data driven insights to refine targeting, optimise campaigns, and steer the success of their initiatives.
• Implement Innovation and test new approaches, particularly in cost effective digital channels, to secure sustainable growth for their cause.

What Makes You the Ideal Candidate?

• Strong experience in planning and executing direct marketing campaigns for supporter acquisition and retention.
• Skill in developing strategic, data driven supporter journeys using digital and email platforms.
• Proficiency in collaborating with both internal and external partners, including marketing agencies, to deliver effective campaigns.
• Experience in budget management and campaign evaluation, utilising key performance indicators (KPIs) for continuous improvement.
• Knowledge of current data legislation, especially GDPR, ensuring our approach respects privacy and ethical standards.

If you are ready to take on your next Individual Giving opportunity and this sounds like the idea step then we want to hear from you. Apply within.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Charity People is excited to be working with an amazing organisation that is the leading global entity funding type 1 diabetes research. They are looking for their next Individual Giving Manager to leverage a new global brand to engage and recruit supporters and raise essential funds to power the essential work needed to find a cure for the disease.

Job Title: Individual Giving Manager

Location: Hybrid working with travel to the London Office once a week

Contract: Permanent and full time

Salary: £40,450 per annum

About the organisation

Their mission is to accelerate life-changing advancements to cure, prevent, and treat type 1 diabetes and its complications. Over the past five years, they have invested more than £2 billion toward this goal. They collaborate with the most talented minds to develop and deliver a pipeline of innovative therapies for individuals living with type 1 diabetes. Staff and volunteers worldwide are committed to campaigning for a vision of a world free from type 1 diabetes

About the role

The Individual Giving Manager role sits within the Fundraising & Engagement directorate, reporting to the Head of Supporter Marketing & Experience.

This role will need a strategic, insights-led individual to join the passionate Supporter Marketing & Experience team and lead Individual Giving. The team is on an exciting journey of growth as they prepare to launch a new Membership product to unlock connected masses and grow the Legacies programme.

Responsibilities:

With your insight-led approach and direct marketing expertise, you'll help shape the programme, working closely with the Head of Supporter Marketing & Experience and line manage the Individual Giving Officer and as the team grows, you may have another team member to manage.

Key Tasks:

• To oversee delivery of our established IG programme of £1.2m pa, with support from the Individual Giving Officer.
• To manage the development and launch of our new Membership product
• To oversee the launch of our legacy marketing activity, with support from the Legacy Officer.
• To lead on developing supporter journeys that grow supporter engagement and income
• To develop supporter insights and data segmentation that improve targeting and enable data-led decisions for acquisition and retention across our mass fundraising programme.
• To identify, test and implement new activities to increase income, with a focus on cost-effective, digital channels.
• To develop reporting systems that support data driven decisions and steer our Individual Giving activity going forwards.

About You

For this role, the hiring manager will be looking for the following skills and experience;

• Data driven and insights led
• Have experience of leading and managing a team
• Planning, managing and evaluating multi-channel direct marketing campaigns for supporter acquisition and retention
• Planning, executing and evaluating integrated supporter journeys, using digital and email platforms
• Developing and monitoring KPI's and reporting to drive decision making
• Collaborative working with multiple internal and external partners including fundraising & marketing agencies

Application Process

To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile

A covering letter will be needed as part of the application process, once you have contacted Seema, she will be able to give you further details of what to include in the covering letter

Due to the time of year, application and interviews will be on rolling ground as the organisation is keen to place in January 2025

Charity People are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.

Overview

Sponsors for Educational Opportunity (SEO London) is looking to hire a Marketing and Communications Manager, reporting to the Head of Outreach and Communications.

• Job Title: Marketing and Communications Manager
• Team: Outreach and Communications
• Location: 41 Great Guildford Street, London SE1 0ES

We offer flexible and hybrid working but office-based work is required from all staff on a regular basis. For this role we require the post-holder to be in the office for a minimum of 2 days per week.  

• Reports to: Head of Outreach and Communication
•  Line Management: Senior Marketing Coordinator
• Term: Permanent Role 
• 28 hours per week
• Ideal start date: ASAP
• Annual salary: £38K–£46K (pro rata) depending on experience

We are open to flexible arrangements for the right candidate

About SEO London

SEO London is a registered charity in the UK dedicated to offering educational, training, and mentoring support to students and young professionals from low socioeconomic and ethnic minority backgrounds.

Our programmes foster pre-professional development, facilitate career access, and ensure long-term success in various competitive global industries. Since our establishment in 2000, SEO London has played a pivotal role in advancing workplace diversity and inclusion. Numerous alumni, who have benefited from our transformative initiatives, now occupy key positions in leading UK and global corporations and firms. Our collaborations span across industries such as investment banking, asset management, consulting, commercial real estate, technology, alternative investments, insurance, and corporate law. Through partnerships with our sponsor firms, we empower our participants by providing industry insights, employability support, and exclusive access to job and internship opportunities in their chosen sectors.

OUR VISION

A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success.

OUR MISSION

To prepare talented students from underrepresented backgrounds for career success through industry-specific education and training programmes.

OUR VALUES

Diversity: We value teamwork and champion diversity in all its forms, including diversity of thought.

Innovation: We foster a culture of creativity and forward thinking. We continuously seek new ideas to support our service users while ensuring the meaningful engagement of our sponsors.

Integrity: We act with integrity and communicate openly with all our stakeholders.

Collaboration: We provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.

Who we support

SEO London supports students and young professionals from ethnic minority groups and low socioeconomic backgrounds. We aim to support those who need us the most.

Ethnic minority groups:  As per UK government guidelines, we use ethnic minority to describe all ethnic groups other than White British or other White backgrounds.

Low Socioeconomic backgrounds: At SEO London, socioeconomic background is assessed as belonging to one or more of the following: household income, free school meal status, refugee or asylum seeker background, experience of local authority care, education and occupation of parents, and history of having lived in social housing.

The Role

The Marketing and Communications Manager role at SEO London presents an exciting opportunity for a proactive professional to work in a dynamic environment. This position requires a hands-on approach and allows the individual to apply their full range of marketing and communications skills. The primary responsibility is to lead and execute SEO London’s marketing and communications strategy,

Responsibilities and Accountabilities:

Strategy Development and Execution

· Develop and implement a comprehensive marketing and communications strategy that aligns with the organisation’s mission, vision, and objectives.

· Conduct market research to understand target audiences and adjust strategies accordingly.

· Further develop our plan for B2B marketing.

Business-to-business marketing

· Execute a B2B marketing strategy aligned with SEO London’s goals and objectives.

· Create and manage multi-channel campaigns, including social media, email marketing, and PR, to boost SEO London’s visibility amongst existing and potential corporate sponsor firms.

· Produce sponsor-focused content, including success stories, industry insights and data-driven reports, to demonstrate ROI and the value of partnership with SEO London.

· Cultivate and maintain relationships with media outlets, sponsors and relevant individuals within existing and potential sponsor firms.

Brand Management and PR

· Maintain and strengthen the organisation’s brand image across all communication channels.

· Ensure consistent messaging and visual identity across campaigns, events and SEO London’s online presence.

· Collaborate with sponsor firms and other external partners to promote SEO London content in the media.

· Work with the Impact Team to develop and promote testimonials and highlight SEO London’s annual impact metrics.

Content Creation and Management

· Oversee content creation, including press releases, newsletters, social media posts and website updates.

· Collect and promote engaging stories and testimonials that highlight the organisation’s impact and promote its mission.

Digital Marketing and Social Media

· Review and further SEO London’s social media plan and engagement tactics.

· Manage and grow the organisation's social media presence on platforms such as LinkedIn, X, Facebook, Instagram and TikTok.

· Possess a deep understanding of social media, along with a high level of creativity and expertise, to make the organisation’s social media platforms stand out.

· Develop and execute digital marketing campaigns, including email marketing, social media ads and SEO strategies.

· Manage Google ads and Google analytics.

Public Relations and Media Engagement

· Build and maintain relationships with journalists, bloggers and media outlets.

· Draft press releases and pitch stories, and respond to media inquiries to increase the organisation's visibility and reputation.

Stakeholder Communications

· Coordinate and/or support communications with key stakeholders including donors, partners, and the broader community.

· Create targeted messages for different audiences, ensuring they are relevant and impactful.

Event Promotion and Support

· Support the promotion of events and fundraisers.

· Collaborate with external and internal event organisers to ensure consistent branding and messaging.

Marketing to student audience

· Drive the marketing and promotion of our programmes to students at campuses across the UK.

· Lead digital marketing campaigns for student recruitment during the recruitment season.

· Collaborate with the Outreach Manager to align outreach and marketing efforts, ensuring programme needs and KPIs are met.

· Analyse campaign performance and adjust strategies to optimise engagement and lead generation.

Internal communications

· Support the development of strong and consistent internal communications, working in the first instance with an internal project team.

Monitoring and evaluation

· Oversee quality control of all outputs.

· Use data to understand and improve the performance of the organisation’s communications efforts.

Analytics and Reporting 

· Monitor and report on the effectiveness of marketing campaigns and communications efforts, using metrics to drive continuous improvement.

· Use tools like Google Analytics, Google Ads, social media insights, and email marketing reports to assess and refine strategies.

Team Collaboration and Line Management

· Work closely with other departments to align marketing efforts with programme goals and organisational priorities.

· Provide line management as required, including goal setting, performance management, task planning and execution, identifying learning and development opportunities, and hold accountability for the team member’s outcomes and outputs.

Person Specification

Essential skills and experience of:

· Proven experience in B2B marketing

· Proven experience across communications functions, including PR and social media

· Using data to analyse social communications performance.

· Project management and stakeholder management.

· Demonstrable success in building and maintaining high-impact partnerships.

· Microsoft (Outlook, Word, Excel, PowerPoint and SharePoint) and Canva.

· Internal communications.

· Event marketing and promotion.

Desirable skills and knowledge

· Salesforce CRM.

· Photoshop.

· Knowledge of the UK’s education system.

· A deep understanding of diversity, equity, and inclusion.

Behaviours:

· Positive and proactive self-starter.

· Creativity and thinking outside the box.

· Ability to influence and engage various stakeholders inside and outside the organisation.

· Excellent written and verbal communication.

· Tact, diplomacy and integrity.

· Understanding and compassion.

· Highly organised, flexible, and independent.

· Application of DEI knowledge to foster a positive organisational culture.

Required qualifications

· Minimum of 5 years work experience including experience in a management position.

· Native-level fluency in English, with strong creative writing abilities.

· Bachelor’s degree in a relevant field or equivalent.

What we offer

· Annual Leave: 28 days + Bank Holidays.

· Enhanced Family Friendly Policy.

· Enhanced pension scheme

· Flexible working (2 days in the office) and a lovely office space by Borough Station.

· Benefits:

1. Employee Assistance Programm
2. Discounted gyms via Medicash
3. Charity workers discount Critical illness cover
4. Cash plan healthcare [AM1] and more... Timeline

Closing date for applications: January 6th
First and Second interviews: on rolling basis

We are reviewing applications on a rolling basis.

If you are interested in this opportunity, please apply as soon as possible. 

Equal opportunities Statement

SEO London is committed to ensuring that no prospective or current employee is discriminated against on the basis of race, sex, gender, nationality, marital status, sexual orientation, employment status, socioeconomic background, disability, age, or any other protected characteristic. We also strive to avoid disadvantaging individuals due to any condition or requirement that is not demonstrably justifiable. 

Right to Work
Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.

Location: London WC1H (We operate hybrid, flexible working practices with 20% of your time per month being office based)

Join the ACU as Research Manager and use your experience of managing international mobility programmes to help us build a better world through international collaboration in higher education.

The ACU offers a unique opportunity to make a real difference in the higher education sector. We are one of the largest, most diverse international university networks, bringing together circa 400 universities in over 40 countries. Championing the power of higher education to improve lives, we support our members – and our people – in contributing to sustainable development across the Commonwealth and beyond.

The role

The Research Manager post will be in partnership with the Association of African Universities’ (AAU) collaborating researcher, the ACU’s research elements of the International Development Research Centre (IDRC)-funded Climate adaptation research Organisational Assessment Tool (CO-CAT) project. CO-CAT is a 24-month project designed to develop a tool for assessing institutional capacity for climate change adaptation research across African universities and research institutions.

Who are we looking for?

You will need:

• Degree educated (with post-graduate qualifications an advantage) or equivalent experience in a climate change adaptation-related field, research management, and/or organisational capacity development 

• Excellent research skills, including research design, participatory research methodologies, desk research, and primary data collection methods 

• Monitoring, Evaluation and Learning (MEL) skills in the context of international development and research capacity strengthening 

• Summative and formative report writing 

• Developing concise briefings and presenting data for different audiences

• Administrative skills including data management and reliable record keeping 

• Ability to work independently, manage multiple priorities, and work under pressure and to deadlines 

• Knowledge and understanding of institutional research capacity, research management, and/or climate change adaptation  

• Interpersonal skills including efficient verbal and written communications 

• Experience of working in internationally based complex multi-partner projects  

• Excellent relationship management skills.

What to expect:

We see diversity, equity and inclusion as fundamental to our mission and we value the many different perspectives that people from all backgrounds bring to our collective performance (you can find out more about our commitment to diversity, equity and inclusion and safeguarding on our website).

We believe in investing in all our people and creating cultures in which everyone can thrive. 

We offer a fantastic package of benefits including: 

• 27 days annual leave, plus 8 bank holidays (pro rata for part time employees), plus 4 Christmas closure days

• Generous pension scheme – 5% employee contribution, 10% employer contribution 

• Volunteering days

• Enhanced maternity, adoption, paternity and shared parental leave

• Give As You Earn charitable donations scheme

• Cycle to work scheme

• Sabbatical leave

• Ability to request flexible working from day one

How to apply

To apply, click the apply button to reach our recruitment portal. 

You will need to submit your CV (maximum 2 pages) and online application form (maximum 1000 words) outlining how your skills, knowledge and experience meet the criteria for the role. Please include your motivation for applying.

Closing date: 19 December 2024 at 5pm. 

Interview Date: W/C 13 January 2024

Battersea is undergoing a significant transformation programme (known as Launchpad) to deliver real change in the way we work with, utilise, and learn from data. Our new approach will enable smoother animal, customer and supporter journeys and will help us embed a truly data and insight-driven approach to decision-making at Battersea.  The first phase of the programme is to implement Salesforce Lightning as the organisation’s single CRM application.   

With the programme underway, in the preparation for the first go live, this exciting role has been created within the new Data Applications team to ensure that all the system users are expertly supported.   

This role will initially contribute to the Launchpad programme by setting up a robust support function and being involved in UAT activity.  Once the first phase has been completed, this role will then be responsible for the ongoing support and maintenance needs for the new Salesforce Lightning CRM and other related applications as they are launched. 

Although the role will initially be managed by the Data Applications Delivery Lead, there is the potential that this role will transition into a dedicated Data Applications support function as the programme progresses and the support need grows. This is an exciting opportunity for someone looking to help contribute to the future of data at Battersea, open to working in a dynamic and fast-paced environment, with a desire to contribute to a first-class CRM. support. 

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 5th January 2025
Interview date(s): w/c 13th January 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Job Description
An exciting opportunity has arisen for a Fundraising Manager to join a growing not-for-profit organisation. This is a newly created, full-time, permanent role within the fundraising and communications team, responsible for developing and implementing strategies to generate income and support the organisation’s mission.

Key responsibilities of the role:

• Create and implement a diverse and sustainable fundraising strategy, including identifying new funding opportunities and enhancing existing grant income
• Provide leadership and guidance to a small team, ensuring collaboration and achievement of income targets
• Build and maintain relationships with donors, funders, and stakeholders to strengthen long-term support
• Work closely with the communications team to produce engaging materials that promote fundraising campaigns
• Monitor and manage budgets, track key performance indicators, and report on income against targets
• Ensure compliance with fundraising regulations, GDPR, and best practices in all activities
• Evaluate the success of fundraising initiatives and use insights to improve future campaigns

Ideal candidate profile:

• Proven experience in fundraising, particularly in grant funding and income generation
• Strong strategic planning and project management skills, with the ability to manage multiple initiatives
• Excellent interpersonal and communication skills, with the ability to inspire and engage supporters
• Knowledge of fundraising compliance standards and best practices
• Ability to work collaboratively as part of a team while taking ownership of key responsibilities
• Experience in building and leading a small team to achieve targets

Location: London

Duration: Permanent

Salary: £45,000 per annum

Working hours: Full time

Working pattern: Hybrid

This vacancy will be actively shortlisted, so early applications are encouraged to avoid missing out!
We are an equal opportunities organisation, welcoming applications from all backgrounds, including those with lived experience in our areas of focus. Please note that this role is subject to an enhanced DBS check.

ABOUT THE ROLE 

We are seeking a skilled Bid Manager and Proposal Writer to join our dynamic Bid Team within the Development, Marketing, and Communications Department at Social Interest Group (SIG). This role is key to driving our growth and enhancing the delivery of our vital services.

As Bid Manager and Proposal Writer, you will lead competitive tendering processes, craft compelling bids and proposals, and provide strategic insight into market trends to guide organisational development. You will also play a pivotal role in producing high-quality proposals that clearly articulate our vision, services, and value to commissioners and funders.

Working collaboratively with internal teams, you will identify funding opportunities, develop high-quality submissions, and ensure our proposals align with both national policies and the needs of local communities.

WHY YOU WILL LOVE THIS ROLE 

This is an exciting opportunity to play a pivotal role in driving the success and growth of Social Interest Group (SIG). As a Bid Manager and Proposal Writer, you will be at the forefront of making a real difference by securing vital contracts and partnerships that support our mission of empowering vulnerable people. Your ability to create engaging, well-crafted proposals will be instrumental in helping SIG grow its impact and achieve its objectives. 

Shift Pattern: 37.5 hours per week, 09:00 - 17:00 Monday to Friday, based in our central office in Islington, hybrid with flexible work from home available. You will also be expected to travel across London and the South East, as well as our other locations to attend market engagement and bid related activities and attend regular service visits. 

What are we looking for?

• Previous experience in a similar role with responsibilities such as securing new bids and/or retaining existing contracts.
• Demonstrated expertise in bid and proposal writing, including reviewing and editing content.
• Proficiency with IT systems, including Microsoft Word, Excel, and Outlook, and the ability to quickly learn new software programs.
• A keen eye for detail and the ability to create engaging, high-quality content, with strong proofreading skills.
• Strong project management skills, including the ability to prioritise and manage multiple tasks in a fast-paced environment.
• Familiarity with tender portals and the ability to navigate them efficiently.
• Willingness to travel to attend market engagement events and service visits for a deeper understanding of SIG's offerings.
• Research skills to review and synthesise large amounts of information, informing model development and shaping tender responses. 

What we offer

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION 

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. 

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. 

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

We’re looking for an experienced and dynamic Digital Programme Manager to lead our digital transformation and content strategy.

Digital Programme Manager
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with the flexibility to work remotely
Salary: £43,342* per annum plus excellent benefits 
Salary Band and Job Family: Band 3, Profession/Technical

*you’ll start at our entry point salary of £43,342 per annum, increasing to £46,051 after 6 months service and satisfactory performance and to £48,760 after a further 6 months

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

You’ll manage a team of specialists, overseeing diverse projects, including platform development, marketing campaigns, and technical solutions. Collaborating with senior stakeholders, you’ll shape and deliver a digital roadmap that drives innovation and user-focused outcomes.

What you’ll do:

• Lead a team of project, product, and technical managers.
• Deliver digital projects on time, within budget, and to high standards.
• Oversee compliance, accessibility, and security of digital systems.
• Drive process improvement and continuous innovation.

What we’re looking for:

• Proven experience managing large-scale digital programmes.
• Expertise in Agile, Scrum, or PRINCE2 methodologies.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and stakeholder management.
• Passion for technology and innovation.

Why join us?

You’ll join a vibrant and supportive team dedicated to making a difference for people with MS. This is an exciting opportunity to shape the future of our digital presence and deliver meaningful impact.

Closing date for applications: 9:00 on Monday 6 January 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.