Internal communications lead jobs

Are you an experienced, driven project manager with passion for improving health outcomes? 

The RCR, in partnership with Macmillan Cancer Support, is leading a national review into cancer multidisciplinary team (MDTs) improvement — a key commitment in the National Cancer Plan. We’re looking for an experienced Project Manager to drive this high-profile programme and deliver meaningful change for cancer services. 

This is a rare opportunity to shape how cancer teams work across the country and to deliver meaningful improvements for patients, clinicians and the wider cancer workforce. 

As Project Manager, you will take full ownership of the planning, coordination and delivery of the Cancer MDT Reform Programme. You’ll work closely with senior leaders across the health system including NHS England, Macmillan Cancer Support and the Department of Health and Social Care as well as senior Officers at the RCR, including regular reporting to our Vice-President for Clinical Oncology. 

Key responsibilities include: 

• Leading the full project lifecycle, from developing detailed project plans to managing risks, timelines and reporting. 
• Delivering a large two-day national stakeholder event to gather insight and build consensus across the cancer community. 
• Drafting high-impact written outputs, including a flagship report outlining recommendations for MDT improvement to be shared with government. 
• Collaborating with DHSC and NHSE to support the development of future MDT guidance. 
• Building strong, productive relationships with clinicians, NHS partners, national charities, Royal Colleges and internal teams. 
• Line managing the Project Administrator and fostering an effective and motivated project team. 

What you’ll need:

• Strong project management experience, with a record of delivering complex programmes to time and quality.
• Experience working with senior leaders and managing competing demands effectively.
• Excellent written and verbal communication skills, with the ability to produce compelling, authoritative materials.
• A collaborative, proactive approach, and confidence in working across diverse teams and professions.
• Knowledge or experience of cancer care, clinical services, or wider health policy — highly desirable given the nature of the project.
• Event management experience (desirable). 

By joining us you will get to make a real impact on cancer services across the UK, lead a nationally significant project shaping the future of cancer care and join a supportive, mission-driven organisation!

Why join us

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Are you a highly organised relationship-builder with a passion for alumni engagement and a love of data?

We’re looking for an Alumni, Scholarship and Donor Engagement Officer to play a key role in nurturing meaningful, long-term relationships between Leeds Beckett University and its alumni community, while ensuring the accurate management of data, funds and stewardship processes that underpin successful fundraising and engagement.

This is a pivotal role within the Stakeholder Engagement and Events team. You will work closely with colleagues across the university to deliver high-quality stewardship activities that recognise, engage and inspire alumni, supporters and donors. Alongside relationship management, you will take responsibility for maintaining accurate alumni and donor records, ensuring data integrity across alumni and fundraising databases, and supporting data-led decision making.

You will have a strong eye for detail and enjoy working with data. A key part of the role involves managing alumni and donor datasets, producing reports and insight to support engagement strategies, and ensuring compliance with data protection and university policies. You will also support the financial administration of fundraising activity, including gift processing, fund management, reconciliation, reporting and stewardship of restricted and unrestricted funds, working closely with finance colleagues.

This is a hands-on role in a busy, collaborative and supportive team. Your skills will contribute to alumni communications, events, donor recognition and impact reporting, demonstrating clearly how philanthropic support benefits students, research and the wider university. Accuracy, organisation and clear communication are essential, as is a commitment to delivering an excellent experience for alumni and supporters.

At Leeds Beckett, we value diverse perspectives, generous annual leave and strong support for professional development. Join a team committed to building meaningful, data-informed relationships that make a real difference to our alumni, students and communities.

Context and Purpose of the Role

After five years of dedicated leadership, GROW’s Managing Director is moving on. We are now seeking an exceptional, values-led leader to guide GROW through the next phase of our 2030 strategy and help realise our ambition to become a movement-shaping force within agroecology.

GROW is entering a pivotal stage of growth. Our focus now is on strengthening team capacity, centring community voice, developing pathways to leadership and employment, deepening hyper-local networks, and contributing more visibly to the agroecology sector.

With strong financial foundations, a committed team, and a long-standing partnership with a progressive secondary school, this is a rare opportunity to lead an organisation uniquely positioned at the intersection of farming, education, and community action.

The Managing Director will provide clear strategic direction and overall leadership, ensuring GROW remains responsibly-governed, financially resilient, and grounded in its agroecological values. Working closely with the Board of Trustees, they will nurture and inspire a multidisciplinary team of 16 employees and freelancers, strengthen key partnerships, and guide the organisation’s continued development and impact.

Job Title: Managing Director
Reports to: Board of Trustees
Salary: £48,000-£53,000 per annum
Contract: Permanent
Hours: Full Time, 40 hours per week (9am-5pm with 1-hour paid lunch break)
Location: Hybrid. Minimum 3 days a week on site at The Totteridge Academy, Barnet Lane, N20 8AZ (more days on site expected for the first 3-6 months)
Pension: GROW participates in the National Employment Savings Trust (NEST) pension scheme and contributes 3%.
Benefits: 30% off all GROW Farm produce, annual training budget, subsidised lunches, and a generous holiday allowance of 28 days plus bank holidays.
Probation period: 6 months

GROW is a site-based organisation, and our farm sits at the heart of everything we do. We are looking for a Managing Director who is as comfortable talking with students, volunteers and visitors as they are shaping strategy and leading the organisation’s future. This is a role for a thoughtful, adaptable and hands-on leader who can hold the big picture while staying closely connected to our farm, outdoor programmes and the communities we work alongside.

Leadership at GROW is practical, relational and rooted in place. One day you might be gathering feedback from our Student Board of Advisors, listening to how our programmes are working for the young people who shape them. The next, you might be at the farm stall chatting with local community members selling jars of GROW’s homemade pickles. The Managing Director helps ensure that these everyday moments remain central to the organisation.

The successful candidate will lead a small, committed team of 16 staff, nurturing a culture that is collaborative, knowledgeable and grounded in our values. They will guide GROW’s strategic direction while staying attentive to the daily rhythms of farm and school life that make it a vibrant place for learning, growing and connection. 

Trustees recognise the breadth of this role and are committed to strengthening the organisation’s operational capacity. An early priority for the new Managing Director will be to shape and secure support for an additional capacity-building role that complements their leadership and enables GROW to thrive in the years ahead.

1. Strategy, Governance & Risk

• Provide overall leadership and strategic development of the charity.
• Oversee and report on organisational performance to the Board of Trustees quarterly.
• Ensure charity policies and legal guidelines are up to date, clearly communicated, and embedded in everyday culture.
• Ensure statutory filings (e.g. Charity Commission, Companies House) are accurate and timely.
• Maintain and regularly review the organisational Risk Register and report key risks and mitigations to the Board.
• Ensure compliance with all relevant legislation, including charity law, employment law, data protection, health & safety, safeguarding, and environmental regulations.
• Lead on crisis management and serious incident reporting.
• Prepare high-quality written reports for Board and sub-committee meetings.
• Advise Trustees on strategic opportunities, risks, and sector trends. Support Trustee recruitment, induction, and development.
• Enable Trustees to fulfil their governance responsibilities effectively.
• Engage relevant professional expertise where appropriate to support decision making. 

2. Operations, Education & Farm

• Ensure operational resilience, deputising and covering critical functions during staff absence.
• Work closely with Education Leads to develop the quality of our educational
• programmes, ensuring they align with agroecological principles.
• Ensure thorough Risk Assessments are completed, communicated, and
• implemented for all activities and programmes.
• Support the income generation strategy for the Farm.
• Support the Farm Manager with infrastructure development, including planning permission applications.

3. Finance & Fundraising

• Act as the main point of contact for the charity’s accountants.
• Develop and oversee organisational budgets, leading annual budget-setting and ongoing monthly, quarterly, and forecast reviews.
• Develop and deliver the annual income generation and fundraising strategy with the Head of Fundraising.
• Oversee effective impact reporting with the Head of Fundraising.
• Develop and implement plans to improve cost-efficiency.
• Support the completion of large and complex fundraising bids.

4. Partnerships

• Act as the main point of contact for GROW’s key partner, The Totteridge Academy (TTA), and the Academy Trust, United Learning, to ensure the partnership is effective and positive.
• Build and develop partnerships with schools, youth services, local authority, community growing networks and organisations to support the long-term development of educational programmes and participant recruitment and local environmental impact.

5. Marketing & Profile

• Oversee the charity’s overall marketing and communications strategy.
• Retain strategic oversight of all core marketing and communications, including the press opportunities, charity’s website, printed materials, and promotional content, ensuring that GROW’s voice, values, and impact are communicated clearly and consistently.
• Build and enhance the charity’s public profile through events, speaking engagements, and external representation.

6. People, HR & Safeguarding

• Manage and support the team to effectively perform their roles and develop within GROW, ensuring staff are fully trained and confident with organisational policies.
• Lead the recruitment and onboarding of all staff in line with Equality, Diversity & Inclusion and Safeguarding policies, and Safer Recruitment best practice.
• Act as the Designated Safeguarding Lead and ensure compliance with any safeguarding requirements set by partner school, The Totteridge Academy.
• Be rigorously mindful of child safeguarding at all times, embedding safeguarding policies in everyday culture and remain up to date with relevant legislation and training.
• Oversee HR processes including appraisals, performance management, and professional development.
• Develop progressive internal systems, policies, and training that promote a fair, inclusive, and supportive workplace, grounded in our agroecological principles.
• Ensuring the organisation is GDPR compliant and acts as the Data Protection Lead.

7. Values & Culture

• Act as a role model for GROW’s guiding agroecological principles and organisational values in all internal and external relationships.
• Create a supportive, nurturing, high-trust culture in which staff and freelancers can thrive.
• Champion a culture of reflection, evaluation, and continuous improvement.
• Centre community voice in decision making, governance, and organisational strategy

Direct reports:
Farm Manager
TTA Education Lead
Senior Facilitator
Head of Fundraising
Freelance Programme Leads

This job description is not exhaustive; as a small and evolving charity, flexibility is essential and all staff are expected to take a hands-on approach and support wider organisational needs where required.
 

Person Specification

Essential Personal Qualities

• Strong alignment with GROW’s mission, agroecological principles, and organisational values.
• Ability to lead and nurture a strong, cohesive, and collaborative team intuitively
• and with empathy.
• Resilient and adaptable.
• Calm under pressure.
• Collaborative by nature and solution-focussed in approach.
• Strong commitment to inclusive working practices and social justice.

Essential Experience

• Significant experience working in a Senior Leadership role within a not-for-profit,
• education, and/or environmental sectors.
• Experience of building and maintaining successful partnership work, for example
• with farms, schools, local authorities, funders, and/or community organisations.
• Significant experience of managing and developing staff and freelancers in a
• small team.
• Proven ability to lead organisational strategy and translate it into operational plans.
• Experience working with, and reporting to, a Board or governing body.
• Experience of financial management, including budgets, forecasting, and working with accountants.
• Track record in contributing to fundraising, including securing major bids.
• Strong understanding of governance, compliance, and risk in a regulated environment.
• Experience of safeguarding within an education, youth, or community context.
• Understanding of legal, progressive and inclusive HR systems and policies.
• Ability to develop and oversee marketing and communications that clearly articulate organisational mission, build community engagement and support financial sustainability.
• Demonstrable experience handling and reviewing legal documentation, including contracts, leases, and formal agreements.

Essential Skills & Abilities

• Strategic thinker, able to see and drive forward the “big picture” while managing operational detail.
• Skilled and inclusive people manager, able to motivate, develop, and challenge others.
• Excellent, adaptable and confident communication skills.
• Ability to prioritise and manage a broad and competing workload.
• Effective decision-making and ability to work independently with accountability.
• Strong relationship-builder with credibility across diverse stakeholders.
• Ability to lead teams through change and uncertainty.
• Strong organisational and administrative capability.
• Sound judgement and a high level of discretion when handling confidential or sensitive matters.

Desirable

• Experience or knowledge of agroecological farming.
• Experience working with local councils, schools, academy trusts, and authorities.
• Knowledge of charity and regulatory frameworks.
• Knowledge of the local Barnet area.

EVERYONE IS WELCOME

At GROW we’re committed to creating an inclusive workplace. All qualified and eligible applicants will receive consideration for employment without regard to gender, gender identity or expression, race, national origin, religion or belief,
disability, age, sexual orientation or pregnancy and maternity. We actively welcome applications from people of all backgrounds and identities, especially those who are under-represented in the charity and food growing sectors. This includes, but is not limited to, people from the global majority, neurodivergent individuals, and those with a range of lived experiences. 

We’re committed to building a team that reflects the diversity of our community and brings a rich mix of perspectives, skills, cultures, and ways of thinking.

Willen Hospice is seeking an exceptional Relationship Manager to lead our high‑value philanthropy and business partnership programmes. This is an exciting opportunity to shape strategy, inspire a talented team, and build meaningful partnerships that make a real difference to patients, families, and our community.

What you’ll do:

✅ Grow and lead high‑value income streams
 Develop and deliver ambitious strategies for major donor and business partnerships, driving sustainable growth and long‑term value.

✅ Build and steward strategic relationships
 Engage senior leaders, philanthropists, boards, and corporate partners with confidence, credibility, and gravitas.

✅ Inspire and develop a team
 Provide strong values‑driven leadership, fostering high performance through coaching, development, and clear accountability.

✅ Create innovative partnership and engagement programmes
 Co‑design creative corporate propositions, high‑value donor journeys, and multi‑channel engagement activities.

✅ Use insight, data and intelligence to drive decisions
 Analyse trends, monitor KPIs, manage budgets, and apply insight to shape strategy and spot opportunities.

✅ Champion a supporter‑first culture
 Work collaboratively across Fundraising, Marketing, Supporter Care and wider teams to deliver seamless, meaningful supporter experiences.

We’re looking for someone who is:

· A confident relationship builder, able to communicate with influence, tact, warmth and professionalism at senior levels.

· Experienced in high‑value fundraising or business development, with at least three years’ experience growing accounts or securing significant support.

· Strategic and analytical, able to interpret insight, assess ROI, forecast pipelines and adjust plans based on evidence.

· A motivating and supportive leader, skilled at coaching, developing and inspiring teams.

· Collaborative and creative, with a track record of designing compelling propositions.

· Highly organised, able to plan workloads, manage competing priorities, and deliver against ambitious KPIs.

· Values‑driven, demonstrating integrity, empathy, professionalism and alignment with Willen Hospice’s mission.

With experience with:

· Major donor cultivation, stewardship and proposal development

· Corporate partnerships, employee engagement and sponsorship negotiation

· CRM systems, data analysis and reporting

· Working with senior stakeholders, boards, executives and trustees

· Managing budgets, monitoring KPIs and making evidence‑based decisions

Who we are:

Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patient’s needs and supports their loved ones too. We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and a specialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicated Business Development team and our growing portfolio of high street and online shops, to ensure our care stays free of charge.

Why join us?

✅ A role with purpose – be part of a team delivering outstanding palliative care.

✅ Supportive and caring environment – work with passionate colleagues.

✅ Great benefits package – including 35 days' holiday, contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development.

✅ Perks and extras – free on-site parking, subsidised catering, Blue Light Card discounts (with membership), and an Employee Assistance Programme.

Location: London
Contract: Permanent, Full-Time
Interviews: 29-30 April 2026

The ITF is looking for an experienced administrative/ global operations leader to head our administration department. This role is central to ensuring the smooth and effective delivery of support for governance, meetings and events across our departments including land transport, civil aviation and tourism, women transport workers, young transport workers, legal, campaigns, communications, and the office of the general secretary.

About the Role

The Head of Global Administration leads the ITF’s global administration function, ensuring the effective delivery of administrative, travel, language and governance support services across the organisation. The role provides strategic leadership and operational management to ensure the systems, processes and resources are in place to support ITF programmes, campaigns and governance activities worldwide.

It leads a global administration team with six direct reports, including administration coordinators, the travel coordinator and translation coordinators.

You will work closely with ITF regional offices and affiliates worldwide to ensure consistent, high-quality administrative support across the organisation.

Overseeing all administrative processes, you will maintain constructive relationships with affiliates and social partners, manage venue and service contracts, and support accurate and timely budget administration. Working closely with the Director of Global Campaigns and Operations, senior leaders and regional colleagues, you will help strengthen administrative systems that are efficient, coordinated and fit for purpose.

Key Responsibilities

• Lead delivery of the Global Administration workplan and contribute to ITF organisational planning and budgeting.
• Lead and develop the ITF global administration team, ensuring effective deployment of resources and high-quality service delivery.
• Develop and implement the ITF’s language and travel strategies.
• Oversee the operational delivery of governance meetings, conferences and events including Congress.
• Lead improvements in administrative systems and processes, supporting standardisation, automation and simplification.
• Manage relationships with affiliates, suppliers and service providers.
• Support the Office of the General Secretary and senior leadership with high-level administrative coordination.
• Work collaboratively with regional and departmental administrative teams to maintain consistent global standards.

About You

You are an experienced administrative professional with a strong track record of leading teams and improving systems. You bring sound judgement, a solutions-focused approach and the ability to support people in a complex, fast-moving environment.

To be successful in this role, you will have:

• Significant experience managing administrative /operational teams, with an inclusive and supportive leadership style.
• Experience developing and implementing organisational policies or administrative systems.
• Ability to work effectively across cultures and regions in an international organisation.
• Strong knowledge of administrative practices, and experience applying them in complex organisations.
• Proficiency in management functions, including line management, event management, contract negotiation, budget oversight, financial reporting and supplier coordination.
• Excellent communication skills, with the ability to produce clear reports and work productively with colleagues at all levels.
• Strong digital administration skills including Microsoft 365, data analysis, reporting and familiarity with event or workflow management systems.

Why Join Us?

This is an opportunity to contribute directly to improving conditions for transport workers worldwide. You will join a values-driven global organisation and lead a team that plays a vital role in supporting ITF affiliates across the world.

Location: MSSC, National Support Centre (NSC), 200B Lambeth Road, London, SE1 7JY (Hybrid Working)

Contract: Full time, permanent

Salary: £40,000 to £42,000 gross er annum, depending on experience

Closing Date: Monday 6 April 2026

Assessment Day: Monday 13 April 2026 at NSC

Are you looking for a new opportunity supporting volunteers to give their best?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team.

The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration.

About the role

The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes.

Responsibilities

• To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows
• To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems
• To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers
• To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers
• To manage the “Safer Recruitment” and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner
• To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
• To support the Head of Volunteering with the successful implementation of MSSC’s volunteer strategy and other national tasks
• To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards
• To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers.

Requirements

• Experience of leading the development and maintenance of digital volunteer management/ communication systems
• Experience of creating and maintaining complex automated workflows
• Experience of overseeing the administrative functions of a CRM system
• Experience of implementing, managing reviewing and refining administrative processes
• Experience of delivering a first-class service to clients or customers
• Experience developing processes which are targeted at both internal and external audiences
• Experience of managing or supervising a large team
• Experience of leading projects manging change with various stakeholders

Desirable

• Experience of managing or supervising a team based remotely
• Experience of using Microsoft Forms and Power Automate or similar systems
• Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment
• A strong understanding of the voluntary and community sector, ideally within the youth sector
• Experience of working with volunteers and the knowledge of how to ensure they are supported
• Experience of empowering a team to deliver a first-class customer service
• Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication

For further information, please download the . If you are interested in this role, please apply now!

Benefits

• 25 days annual leave per annum, increasing with length of service
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

ROLE PROFILE: Carers Service Manager - Herefordshire Carer Links

Responsible to: Director of Governance and Charitable Services

Responsible for: Operational team operating across Herefordshire

Location: Hybrid Home / Office Based – Fred Bulmer Centre, Hereford (minimum two days in the office)

Salary: £30,000

Hours of Work: Full Time – 37.5 hours per week

Key Purpose / WHY?

The Carers Services Manager will play a vital role in leading a team to assist unpaid carers to connect with their communities and access the support they need within Herefordshire. The role will support the Herefordshire team, who deliver the ‘what matters’ assessment to carers and provide bespoke, person-centered information, advice and guidance to people accessing our services. Support includes but is not limited to; one-to-one support, events and activities, as well as signposting and referring to relevant agencies for additional support helping people on their caring journey. The role will work alongside internal teams and external partners to create community connections, develop an outreach support program, linking people to community resources with a focus on preventing the need for escalation to statutory services.

Key accountabilities & responsibilities

1. Service Leadership and Delivery

· Oversee day to day delivery of our commissioned Information, Advice and Guidance service for unpaid Carers in Herefordshire

· Facilitate the application, review and distribution of small grants to unpaid carers across the region as required

· Monitor service quality and delivery and report monthly Key Performance Indicators and quarterly monitoring reports to Local Authority Commissioners. Ensure reporting demonstrates the scale, impact, and quality of our services.

· Meet with commissioners to review service performance quarterly

· Ensure the service is visible and accessible to carers from all communities

· Support carer self-identification and address barriers to engagement, including those faced by underrepresented groups of carers

· Help raise the profile and recognition of TuVida to assist with recruitment, service-user and partner engagement and financial sustainability by contributing to social media presence and the website

2. Service Development

· Work collaboratively with senior colleagues, identifying opportunities for sustainable growth, and working to execute commercial opportunities, including

supporting and/or leading on tendering,

· Bidding, and negotiating new business as well as business retention strategies and mobilisation of new business.

3. Team Management

· Lead and develop a team to deliver person-centered outcomes for unpaid carers across Herefordshire providing practical support and guidance as required

· Provide exemplary leadership and management for the team, including regular team meetings, 121’s and objective setting, caseload management, performance reviews and promoting professional development and well-being

· Create development plans for team members, identifying training needs and growth opportunities within the team and wider organisation

· Foster a collaborative team environment that promotes knowledge sharing, continuous improvement, and high-performance standards

· Delegate effectively while maintaining oversight of service quality and manager satisfaction

· Oversee recruitment and inductions of new staff

· Manage leave and staff absence

· Act as designated safeguarding lead for the team, maintaining hight standards of safeguarding practice. Support the team through the process of raising safeguards and following up on safeguarding concerns complying with internal and external agencies policies and procedures.

4. Partnership and Stakeholder Engagement

· Ensure the services work collaboratively with partners and community services, manage the delivery of a program of support and services that help improve the wellbeing of carers and which respond to their needs and aspirations.

· Lead on increasing the awareness of TuVida’s services in the county, including development of marketing materials, attending events, stakeholder meetings and increasing recognition of and support available for unpaid carers.

· Build and maintain effective relationships with local authority, health services, and other stakeholders and third sector organisations involved in supporting carers

· Represent the service at multi-agency meetings and network meetings

· Promote awareness of carer rights and needs within the community through talks and training

General

As a carers services manager the post holder will be a key brand ambassador and a custodian of our values and our reputation. The post holder will lead by example in every area of their work and will work in accordance with the organisation’s policies and procedures.

We are an organisation led by our culture and values. Our expectation is that all employees will adhere to behaviors that demonstrate these values in everything they do and all decisions they make. No matter what role an employee holds in the organisation, we expect them to operate with compassion for our clients and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust…always challenging practice or behavior that compromises the reputation or values in any way.

Vision Values

A society where every person who is ill or

disabled and every carer can live well and

enjoy life Pioneering – we will continuously try new approaches and ideas, challenging the status quo. Uncompromising – we will do what we say we are going to do and when we are going to do it. Compassionate – we are committed to enabling people to have choice over their care and support.

Person Specification

Essential Experience Required Desirable Experience Required

· Experience of leading or managing

frontline services.

· Experience of managing staff and/or

volunteers.

· Experience of safeguarding

responsibilities. · A network of contacts within local authorities, the health sector and voluntary sector organisations in Herefordshire. · Experience of working with unpaid carers or people with care/support needs. · Experience of business case development and bid writing/contract tendering. · Experience of managing Health & Safety risks. · Knowledge of the Care Act and carers rights

Essential Skills and Abilities Required Desirable Skills and Abilities Required

· Strong leadership and team building

skills.

· Able to look at the bigger picture and

devise plans and priorities that are clearly

aligned to achieving an agreed strategy.

To also contribute to decision-making

and future strategy development.

· Ability to enact and/or manage change.

· Excellent communication and

relationship building skills, able to

communicate effectively with service

users, external partners, funders and

professionals.

· Ability to work co-operatively and

effectively with colleagues across the

organisation.

· Ability to obtain and provide insight and

analysis to ensure funders fully

understand the value of our services and

that we are meeting contract

requirements with a focus on meeting

targets and demonstrating outcomes.

· Capacity to resolve complex and/or

challenging situations with the ability to

influence actions and appropriately and

positively respond to constructive

criticism or challenge.

· Ability to maintain professional

boundaries, including appropriate levels

of confidentiality and the requirements

of GDPR.

Qualifications Required Other Desirable Criteria

· Good working knowledge of Microsoft Office applications · Ability and willingness to travel as part of the role and wider organisational requirements. · A commitment to continual professional development · Positive attitude toward carers and committed to equality, diversity and inclusion. · Knowledge of using CRM systems. · ILM Level 5 or above

NB: This role profile is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement

This role profile is an outline of the key tasks and responsibilities of the post, and the post holder may be required to undertake additional duties appropriate to the pay band. The post may change over time to reflect the developing needs of the Charity and its services, as well as the personal development needs of the post holder.

This post is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.

The International Alliance of Patients’ Organizations (IAPO) is a unique global non-governmental organisation
representing patient organisations supporting patients and people with lived experience from all regions of the
world across all disease areas.

We are a small, internationally focused team and are seeking a proactive, engaged and organised
Membership Engagement Manager to strengthen and enhance our global membership operations.

We do not have a physical office, so the post holder will work remotely. However, s/he must be based in the
United Kingdom, with the right to work here.

This post is offered on a part-time basis (28 hours per week). While the role is part-time, it carries a significant
level of ownership and requires strong organisational skills, prioritisation capability and the ability to work
autonomously within a small international team.

Project Accountant ​

​Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

​This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. Brain Tumour Research is seeking a qualified and experienced accountant who is able to join our team on a Fixed Term contract (2-4 months) to support our team and undertake some important projects.

​​As the Project Accountant you will play a crucial role in helping the charity meet its strategic plans and objectives. You will be reconciling transactions between our internal records and those of our external partners, developing our cashflow model for our granting programme, housekeeping on our VAT records and more.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Do you have outstanding attention to detail and experience working with Access Financials and/or Access CRM?
• Are you a qualified and experienced accountant?​
• Are you able to start as soon as possible?

​Have you answered yes to these questions?

Do you want the chance to make a real difference? 

​If you are excited to learn more about this position, please take a read through our recruitment pack. 

If you have the skills and ambition that we are looking for we welcome your application. We are really looking forward to welcoming a new member to our team!

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We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

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​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

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Closing Date: 29th March 2026

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We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Over the past three years, Acorns’ leadership has strengthened collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With an integrated fundraising structure and an ambitious £5m appeal ahead, Acorns is continuing to invest in the systems, insight and stewardship that will deepen relationships with supporters and grow long-term income.

Acorns is now seeking a Donor Experience Manager to play a key role in delivering an exceptional supporter experience across the fundraising directorate. Reporting to the Head of Donor Experience, the Donor Experience Manager will lead the delivery of engaging, insight-led donor journeys across multiple fundraising channels.

You will work closely with fundraising, marketing and care teams to ensure that every supporter interaction – from initial engagement through to long-term stewardship – is consistent, personalised and meaningful. Through effective stewardship, compelling communications and strong operational delivery, you will help strengthen supporter relationships and drive long-term retention.

The role will also oversee supporter care operations, ensuring high standards in donation processing, thanking, pledge management and supporter communications. Using CRM data (Donorfy), supporter feedback and insight, you will continuously refine stewardship activity and donor journeys to improve engagement and lifetime value.

As Donor Experience Manager, you will:

• Line manage and develop the Donor Experience Officer, ensuring high standards of supporter care and operational delivery
• Design and deliver multi-channel donor journeys that strengthen engagement, retention and supporter lifetime value
• Manage the annual fundraising communications plan and identify meaningful stewardship opportunities across fundraising activity
• Develop and maintain a central fundraising content library including case studies, stories and impact materials
• Work with fundraising, marketing and care teams to produce compelling supporter communications and impact reports
• Support bespoke stewardship and recognition activity for major donors and high-value supporters
• Champion digital engagement, automation and personalisation across supporter communications
• Lead supporter satisfaction surveys and use insight to continuously improve donor journeys
• Oversee supporter care processes including donation processing, thanking, pledge tracking and supporter enquiries
• Use CRM data (Donorfy) and insight to monitor engagement, retention and supporter behaviour and inform fundraising activity
• Support the delivery of supporter events and contribute to financial monitoring and campaign reporting.

About you

You will bring a strong commitment to excellent supporter care and a passion for delivering meaningful donor experiences.

Organised, collaborative and creative, you will be confident working across teams to deliver engaging stewardship activity while maintaining high operational standards.

Essential skills and experience include:

• Excellent written and verbal communication skills, with experience producing engaging supporter communications
• Experience planning and managing projects or complex workloads across multiple stakeholders
• A strong commitment to delivering outstanding supporter care
• Experience working within a fundraising or supporter-focused team
• Understanding of donor motivation, stewardship and supporter retention
• Experience using CRM systems such as Raiser’s Edge, Salesforce, Donorfy or similar
• Strong organisational skills and attention to detail
• Ability to build collaborative relationships and work effectively across teams
• An analytical mindset with the ability to use insight and feedback to improve supporter engagement.

Employee benefits

Benefits include:

• 27 days annual leave plus bank holidays
• 5 days holiday buyback scheme starting from April 2026
• 7.5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

RSPCA Little Valley Animal Shelter is seeking an exceptional Chief Executive Officer to guide us through an exciting period of growth, transformation and renewed strategic ambition.

At Little Valley, our purpose is clear: to promote kindness, prevent cruelty, and provide outstanding welfare for the animals who rely on us. Our next Chief Executive Officer will inspire staff and volunteers, strengthen community partnerships, and lead with clarity, compassion and courage.

About the role

Our team is united by our compassion, collaboration, integrity, excellence and deep connection to our community - values that guide every decision we make. We are looking for a Chief Executive Officer who will champion these values in everything they do.

We are in a pivotal moment of investment and cultural renewal, with major developments underway - including improved facilities, modernisation of systems, strategic income growth and strengthened community engagement. This is your opportunity to lead an ambitious and much‑loved charity into its next chapter.

Key Responsibilities

(Full Job Description and Person Specification attached.)

• Lead the organisation’s strategic direction, ensuring alignment with our mission, values and long‑term goals.
• Drive high‑quality, compassionate animal welfare services across all operational areas.
• Provide visible, empathetic leadership that supports a positive culture for staff and volunteers.
• Ensure strong financial stewardship, diversifying income and securing long‑term sustainability.
• Strengthen partnerships, community profile and external relationships across the region.
• Champion innovation, operational excellence and continuous improvement at every level.

About You

You’ll bring proven senior leadership experience, exceptional communication skills, strong financial and governance capability, and the emotional intelligence needed to lead a complex and values‑driven organisation. Above all, you’ll bring a genuine passion for animal welfare and a commitment to ensuring values remain at the heart of everything we do.

Why join us?

As our Chief Executive Officer, you will lead a dedicated team, steward an organisation with strong foundations, and be at the forefront of shaping a more compassionate future for animals across Devon. This is more than a leadership role - it’s a chance to create lasting impact.

How to apply

Please submit your CV and a supporting statement (maximum two pages) outlining how your experience, leadership and values make you the right person to become our next Chief Executive Officer.

Application deadline: Tuesday 7 April, 5pm

We encourage applications from leaders who are motivated by purpose, committed to impact and inspired by the opportunity to shape the future of Little Valley Animal Shelter.

#Chief Executive Officer #Chief Executive #CEO #Chief Executive Officer

Product Marketing Coordinator

This role is critical in ensuring Dot Dot Dot’s property offer meets market demand, business needs, and our social mission.

You will manage key parts of the property product lifecycle - from defining value propositions and preparing properties for launch, through to marketing, viewings, and quality control. Working closely with Marketing and Services teams, you’ll help ensure our properties are well‑positioned, well‑presented, and successfully filled.

This is a varied, hands‑on role combining strategic thinking with operational delivery, and desk‑based work with regular visits to properties. You’ll be supported in role by our senior marketing coordinator and head of marketing and business development.

The fundamentals of the role

Marketing and sales enablement

• Develop property messaging, value propositions, and supporting materials.
• Ensure each property has strong visual assets, including photography, video, and written content.
• Create and maintain property information sheets for internal and external use.
• Coordinate property‑related communications, including Mailchimp viewing emails and location‑based social media content.
• Work with the Marketing team to deliver campaigns, promotions, and go‑to‑market activity.

Viewings organisation and coordination

• Plan, schedule, and continuously improve the property viewings process.
• Supervise and support a small team of property viewing assistants (PVAs), including training, quality oversight, and timesheet approval.
• Ensure PVAs have accurate, up‑to‑date product information, sales guidance, and customer engagement support.
• Occasionally attend viewings to assess quality and gather feedback.

Go-to-market planning and execution

• Visit properties to understand condition, local context, and customer appeal.
• Support property launch planning, including pricing, audience targeting, and marketing tactics.
• Coordinate with Marketing to implement campaigns that attract high‑quality guardians.
• Track and report on the performance of property launches and viewings.
• Work cross‑functionally to ensure alignment between product, marketing, and service standards.

Product vision and positioning

• Support the definition and development of clear, compelling property value propositions.
• Ensure property products align with business objectives, customer needs, and market trends.
• Work with Marketing and Services to connect operational quality with external positioning.

Market and customer insight

• Research market needs, pricing, locations, and competitor activity.
• Develop and refine guardian personas to support effective targeting and communication.
• Share insights across the business to inform marketing, sales, and product decisions.
• Handle applicant information responsibly, ensuring personal data is recorded, stored and shared in line with GDPR requirements and Dot Dot Dot’s data protection policies.

Product lifecycle management

• Liaise with Services during property setup to ensure standards and product features are embedded from the outset.
• Oversee the property journey from setup through launch and occupation.
• Ensure properties are ready for viewings and occupancy through clear coordination and communication.

About you

You’re likely to be able to demonstrate experience of, or aptitude for, much of the following:

• Interest in our mission and values as an organisation.
• Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner.
• Resourceful and proactive approach - the product marketing coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical.
• Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed.
• Ability to prioritise workload and efficiently manage diary in order to achieve results and meet deadlines.
• Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings.
• Ability to translate operational detail into clear, compelling customer‑facing messaging.

You’ll have the opportunity to deepen your skills in:

• IT literacy - you should be willing to learn how to use our CRM, Salesforce, as well as Slack, Google Workspace and other digital platforms.
• Public speaking - learn how to confidently communicate our mission, values and standards internally.
• Professional development and self-awareness, supported by access to training such as customer service, brand and behavioural tools.
• Understanding property guardianship, including how it works in practice, how to explain it clearly, and how to respond to common questions or queries from applicants.

About Avicenna Foundation

Avicenna Foundation is a pioneering leadership development organisation dedicated to empowering the next generation of British Muslim leaders. Our vision is a society where the full potential of the British Muslim community is unlocked, enriching the UK’s social, cultural, and economic fabric and inspiring global progress.

We run the most comprehensive scholarship and leadership development programme for young British Muslims in the UK. Our approach combines academic support, mentorship, emotional and spiritual development, and real-world exposure to create ethical, confident, and visionary leaders. Grounded in our core values; Hikmah (Wisdom), Akhlaq (Ethical Character), Ithar (Altruism), Khidmah (Service), and Ihsan (Excellence) - we aim to deliver a lasting impact on communities and society as a whole.

Role Purpose

The Programme Manager will be the operational anchor of the Foundation, playing a key leadership role in ensuring that every part of the organisation functions effectively and aligns with our strategic direction. Reporting directly to the CEO, you will oversee day-to-day operations, implement systems that drive impact and sustainability, and manage key relationships that are vital to our success.

The Programme Manager will serve as the organisational engine of the Foundation - designing, optimising, and scaling the systems that power our mission. You will lead operational excellence across the organisation, architecting clear processes, building robust SOPs, and ensuring that our programmes and internal functions can scale sustainably as we grow.

This role is ideal for someone who thrives in a builder environment; combining strategic insight with operational rigour to turn vision into repeatable, high-performing systems.

You will help shape the future of Avicenna, ensuring that our flagship Scholarship Programme continues to deliver excellence while we expand our reach, deepen our impact, and uphold the integrity of our mission and values.

The Right Fit

This role is ideally suited for someone who combines sharp operational acumen with a bold sense of purpose and ambition. As a growing organisation in its early stages, Avicenna Foundation is fast-paced and evolving - an environment that will challenge and stretch you. We are looking for someone with commitment, drive, and resilience; someone who brings both the right attitude and aptitude to lead through complexity and uncertainty.

You must be comfortable taking initiative, building systems from the ground up, and working across multiple priorities. In return, this role offers a rare and exciting opportunity to catalyse your career, helping build a pioneering organisation from the inside out and leaving a lasting mark on a movement for change.

We are looking for someone who brings a builder’s mindset - energised by designing structure from scratch, refining operational workflows, and implementing scalable systems.

You will excel here if you are proactive, solutions-driven, motivated by continuous improvement, and confident leading teams through change. If you enjoy creating clarity, building SOPs, and establishing high-performing operational environments, you will thrive in this role.

Key Responsibilities

• Lead and manage all internal operations including programme delivery and organisational development in coordination with colleagues across HR, IT, and finance teams.
• Work closely with the CEO to implement the strategic vision and translate it into effective plans and operations, serving as a key spokesperson for the organisation when required.
• Support the delivery and growth of the Avicenna Scholarship Programme, ensuring excellence in participant experience, programme execution, and outcomes.
• Build and manage a high-performing team culture grounded in ethical leadership, compassion, and excellence.
• Lead on operational risk management, governance, and legal compliance.
• Monitor and report on impact, outcomes, and organisational health metrics.
• Develop relationships with partners, funders, mentors, and other stakeholders to strengthen the Foundation’s ecosystem.

Person Specification

Essential:

• Proven experience in a senior operational or general management role, preferably within the nonprofit, education, or youth development sectors.
• Deep personal alignment with the values and vision of Avicenna Foundation.
• High levels of drive, resilience, and self-motivation.
• Strong strategic, analytical, and operational leadership skills.
• Experience overseeing budgets, organisational development, and team management.
• Excellent project management and problem-solving abilities.
• Strong communication and interpersonal skills; able to build trust and motivate diverse stakeholders.
• Adaptability and initiative, especially in a start-up or fast-growth context.

Desirable:

• Experience with leadership development or educational programmes.
• Familiarity with Zakat principles, British Muslim community contexts, or Islamic leadership values.
• Understanding of programme impact evaluation and reporting.

About BeyondAutism

Our vision

A world where every autistic learner belongs, succeeds and shapes their own future.

Our mission

To ensure every autistic child and young adult accesses the education and support they need to belong, succeed, and lead lives full of opportunity, choice and independence.

Founded by parents in 2000, we provide a continuum of support from Early Years through Post-19, alongside outreach, training, and our pioneering BeyondAutism Fast Responder service. We combine direct education for children with the most complex needs with national training, resources, and policy influence – creating a blueprint for inclusion that can be scaled across the country.

At the heart of our approach is a deep understanding of behaviour – recognising it as communication and as a reflection of environment and need. Too often, scientific principles have been misapplied in ways that prioritise compliance over the individual’s voice. We reject any practice that seeks to suppress identity; instead, we celebrate individuality and apply behaviour analysis in a positive, ethical, and person-centred way – supporting choice, independence, and outcomes that enhance quality of life. 

Job Overview

To lead the operational delivery of Marketing, Communications, and Fundraising activity across BeyondAutism, ensuring disciplined prioritisation, effective resource management and alignment with strategic objectives.

The post-holder acts as the operational coordinator for the department, translating strategic priorities set by the Head of Marketing, Communications, and Fundraising into deliverable programmes of activity. The role ensures that engagement, fundraising and digital initiatives are sequenced effectively and that internal teams receive coordinated support.

Working across multiple organisational services and sites, the Engagement Operations Manager maintains oversight of campaign planning, storytelling pipelines and departmental workflow.

About The Role

Operational coordination

• Act as the first point of contact for Development and Engagement requests across the organisation.
• Manage departmental workflow and prioritisation across engagement, digital and fundraising teams.
• Maintain and oversee the departmental engagement and campaign calendar.
• Sequence communications, engagement and fundraising campaigns to ensure capacity is used effectively.
• Ensure requests from services and departments are aligned with organisational priorities.

Campaign planning and coordination

• Coordinate the development and delivery of internal and external engagement campaigns.
• Ensure storytelling activity across services is identified, planned and scheduled.
• Work with colleagues across services to identify key milestones, events and communications opportunities.
• Align engagement activity with fundraising appeals and digital campaigns.
• Ensure campaigns are delivered within agreed timelines and organisational priorities.

Cross-department collaboration

• Act as a central coordination point between engagement, fundraising and digital teams.
• Ensure digital content needs are identified early and planned into campaign delivery.
• Work closely with the Digital and Content Manager to sequence digital production work.
• Support the Philanthropy and Partnerships Manager by ensuring fundraising campaigns are supported by engagement activity.

Organisational engagement oversight

• Maintain visibility of organisational milestones, events and governance cycles that require communications support.
• Ensure internal engagement initiatives support staff understanding of organisational priorities.
• Support coordination of cross-organisation initiatives requiring communications or engagement support.

Operational management and reporting

• Maintain departmental dashboards and delivery trackers.
• Monitor progress of campaigns and engagement activity against agreed plans.
• Track departmental budgets, purchase orders and supplier expenditure where required.
• Ensure accurate reporting of engagement activity to the Head of Development and Engagement.

Line management and team development

• Line manage the Internal Engagement Officer, External Communications and Engagement Officer and Development Officer (Graduate Programme).
• Provide coaching, prioritisation guidance and performance management for team members.
• Support professional development and skill building within the engagement team.
• Ensure team members are working in a coordinated and collaborative way.

Experience

• Experience managing complex cross-functional projects.
• Experience coordinating communications, engagement or marketing programmes.
• Line management experience.
• Experience working within the charity sector is desireable but not essential.
• Experience in education, disability or social impact organisations is desireable but not essential.

Skills

• Strong project and workflow management.
• Excellent organisational and prioritisation skills.
• Strong written and verbal communication. 

Abilities

• Translate strategic direction into operational delivery.
• Coordinate multiple workstreams and stakeholders.
• Maintain oversight of complex programmes of work.

Personal qualities

• Calm under pressure.
• Structured and solution-oriented.
• Collaborative and supportive leader.