Internal communications manager jobs in belfast
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
UK (Belfast, Cardiff, Edinburgh, London or Manchester) - Hybrid or Remote
Ref 7158
Closing Date: 28 September 2025
We are seeking a highly experienced Senior Impact & Evaluation Adviser to join our UK Impact team and lead on developing the best practice design, and ethical oversight of the research, evaluation and learning initiatives we undertake across the UK. This is a senior, strategic role for someone with deep expertise in both qualitative and quantitative research methods, participatory approaches, and complex systems evaluation. You will provide expert guidance to colleagues across the organisation, ensuring all research is ethically robust, evidence-informed, and used to drive meaningful change for children and families in the UK.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Team
This part of the organisation influences debates, opinion, and policies in favour of children's rights. We use powerful evidence and thought leadership to build advocacy strategies that ensure governments know about the problems we have identified and the solutions. We work with children, families, campaigners, and partners across many organisations to secure change. We create and disseminate engaging media content about children's lives to shape debates, put pressure on decisionmakers and build public support.
The Senior Impact & Evaluation Adviser is based in our UK Impact (UKI) department. The department is responsible for driving the delivery of the UK Impact goal in our strategy. Our vision is to make sure families in the UK have the money, services, and power to end child poverty. It's our mission to help build communities of people who care about children, listen to what's important to them and work together to make things better.
About the Role
The Senior Impact & Evaluation Adviser will provide expert advice on impact, evaluation, and evidence strategies to impact and learning colleagues in UK country teams (who will lead on individual project design, implementation, data collection and analysis). They will support and provide capacity building for colleagues to embed high-quality design, impact measurement, and evaluation into major new initiatives; and lead UKI's approach to ethical research.
We are looking for someone with extensive experience applying a range of qualitative and quantitative methods in social change research. This includes experience in at least one of the following: participatory research (ideally with adults and children), place-based and/or systems change evaluation, and research that explores public attitudes. Ethical rigor is at the heart of what we do, and you will lead our approach to research ethics, ensuring all work meets the highest professional and ethical standards.
In this role, you will:
• Provide expert advice to impact, evaluation, and learning colleagues in country teams on impact frameworks, evidence strategies, evaluation methods, and data strategies – for both place-based work and advocacy strategies
• Ensure that expert advice on impact and evidence strategies balances the need for rigour and pragmatism; reflects the priorities of our impact strategies; and responds appropriately to funder priorities
• Support colleagues with the implementation of impact and evidence strategies, helping colleagues in country teams to overcome challenges with data collection and analysis where needed
• Support colleagues with commissioning external support for evidence and learning, for example, by drawing on external professional networks; and advising on specifications
• Support fundraising by advising senior colleagues on project design, impact measurement, and evaluation approaches for major new initiatives
• Lead work with a range of colleagues to identify and respond to professional development needs and opportunities around impact measurement and evaluation
• Explore opportunities for shared learning and practice improvement across impact, evaluation, and learning with SCUK colleagues and partners, such as by convening internal or external networks / communities of practice
• Oversee the current UKI approach to research ethics and associated processes, including leading on immediate improvements; and contribute to the further development of ethical approaches to our work
• Build and maintain excellent external networks in relevant fields; and stay up-to-date with the latest literature and debates on impact, evaluation, and evidence strategies in complex social change
We are looking for someone with the following experience, competencies, and skills:
• Significant experience of designing and implementing evaluation or research strategies to support social change in complex systems
• Extensive experience applying a range of qualitative and quantitative methods in evaluation, impact measurement, and evidence generation
• Experience in participatory research with adults and children, place-based and/or systems change evaluation, and ideally public attitudes research
• In-depth knowledge of research and evaluation ethics, including ethics review processes
• Proven ability to coach and advise others in an empowering way that builds the skills and expertise of colleagues
• Proven ability to communicate and build support for the purpose and execution of different impact, evaluation, and evidence approaches to non-specialists
• Strong collaboration skills, with the ability to understand the needs of others and offer pragmatic solutions
• Ability to work across multiple projects and teams at the same time; prioritise own time well to meet agreed objectives; and set clear boundaries for own workload
• Ability to travel around the UK and Ireland to meet colleagues, partners, and families, with sufficient notice – around 4-6 times a year
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The client requests no contact from agencies or media sales.
Call for expression of interest
End-Term Evaluation Consultancy
Project name: Strengthening Civil Society Representation of Women with Disabilities in Ghana
Location: Ghana/Remote Global (at least 1-2 team members must be based in Ghana for data collection purposes)
Length of consultancy: 8-9 months
About the project
The Strengthening Civil Society Representation of Women with Disabilities in Ghana project is a two-year project funded by the European Commission. The project aims to strengthen the capacity of two co-applicants (Women with Disability Development and Advocacy Organisation (WODAO) and the Alliance for Better Advocacy and Knowledge (ABAK) Foundation) in the areas of management, communication, fundraising, coordination, advocacy, gender, climate change, networking, and financial accountability.
The overall objective of the project is to strengthen both co-applicant organisations, their partners and their members to effectively participate in development and decision-making processes.
About the consultancy
The purpose of this end of term evaluation (ETE) is to assess performance of the project and to understand what specific learnings can be taken forward in future project design and implementation. It is also intended that the evaluation will contribute evidence and/or insight towards some of Sightsavers’ thematic learning questions. An external ETE, to be conducted by the end of the project, is also a requirement by the donor.
The evaluation will also be designed to collect endline data for three project indicators, as specified in the project MEL plan. It is intended that the findings, learnings and recommendations from the evaluation will be used to inform the design and delivery of similar projects and programmes.
The evaluation will employ a collaborative and participatory approach to ensure that the evaluation takes into account the complex nature of how capacity is strengthened. It will use a mixed methods approach, triangulating secondary project documentation and data with some qualitative primary data collection. This is likely to include key informant interviews (KIIs) and focus group discussions (FGDs) with various project stakeholders. The appointed consultant will further define the methods and tools and may wish to consider elements of outcome harvesting if deemed appropriate.
Skills and Experience
The evaluation will be contracted to an external independent consultant or consultancy company. It would be beneficial if the consultant or team is at least partly located in Ghana. The evaluation team members should have the following core competencies and experience:
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Extensive experience in monitoring and evaluation for international development project/programmes, with strong skills in both qualitative and quantitative approaches.
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Thematic expertise in disability inclusion, Climate Action, advocacy, and/or capacity development of women’s organisations is essential. Comprehensive understanding of preferred practices/policy issues at global and national level is desirable.
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Prior experience working in Ghana is essential, including data collection experience. A consultant or team with members located in Ghana is preferred.
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Must have experience of carrying out evaluations of an appropriate scope and scale.
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Ability to travel within Ghana is required.
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Proven ability to produce concise, readable and analytical reports.
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Excellent communication skills, both written and spoken, in English. Fluency in other relevant local languages is highly desirable.
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Proven ability to work independently, manage resources, and deliver work within agreed timeframes.
In particular, the Team Leader (to be identified in the offer) is expected to possess a demonstrable senior evaluation expertise coherent with the requirements of this assignment and not provide less than 20 working days.
This is a highly varied and involved consultancy position, and the above is not an exhaustive list of duties, required professional skills, project information, or expected scope of work. Please ensure you read the full Terms of Reference (ToR) for all details.
Next Steps
To apply for this exciting new opportunity, please complete an application via our recruitment portal.
All applications must include:
Budget Template (link here) – Please complete and upload this as part of your application
CVs of all proposed consultants
Completion of our online Expression of Interest from (EOI): Please ensure that Section 3 (Addressing the requirements) of the EoI form covers the following two points :
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Please describe your proposed design for the evaluation/learning exercise with particular reference to the key questions from the ToRs (Max 500 words).
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Task conceptualisation
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Approach, framework
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Methods, tools
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Etc.
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Please describe your approach to addressing equity and inclusion, including gender, disability, marginalised communities etc. (Max 300 words)
We anticipate that remote interviews will take place during the weeks of 6 October or 13 October 2025 and the evaluation process will include a 1 stage oral interview to be completed by shortlisted candidates.
Closing date: 28 September 2025
As a global equal opportunities employer, Sightsavers is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. Our workforce will be truly representative of all sections of society and we will actively promote the inclusion of individuals with a disability. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
The client requests no contact from agencies or media sales.
Together for Short Lives is a charity that ensures seriously ill children and their families receive the care they need, especially at the end of life. We work closely with families, care professionals, and services to improve children’s palliative care. We also speak up to government leaders and decision-makers to help make sure families have access to the best support when they need it.
A fantastic opportunity is available for a Family Support Hub Officer to join us as maternity cover for 9 months. You will work within our Family Support Hub, liaising with identified partners to provide support to families with a seriously ill child, as well as providing grants administration and event organisation support.
About the Role
The purpose of this role is to help Together for Short Lives reach and support more families - responding appropriately to their needs by listening, signposting or referring onto internal and external support e.g.. grants, peer support, events and engagement opportunities. You will support families contacting Together for Short Lives through the Helpline, website and from partner referrals.
This role combines responsibility for grant administration and voucher processing with day-to-day family support hub tasks, including managing email inboxes and co-ordinating communications. The postholder will ensure that families receive timely information, compassionate support, and access to financial assistance, while helping the organisation meet funding obligations and maintain high-quality service delivery.
About You
- You will be passionate about providing support to seriously ill children and their families and be inspired by the potential to make an impact and to deliver tangible change.
- You will have experience in grant administration and delivering compassionate support and timely information, as well as being a great communicator
- You will have experience helping to deliver and organise events
How to Apply
Please follow the link to our website to find out more and apply.
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We exist to ensure every seriously ill child and their family gets the high-quality children’s palliative and end of life care





The client requests no contact from agencies or media sales.
About you
Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?
Myeloma UK is looking for a motivated and highly proactive Senior Policy Officer to join our Patient Advocacy team within the wider Research and Advocacy directorate.
You will have experience in analysing, developing, and communicating complex policy issues, strong communication skills, and the ability to prioritise a fast-moving and wide-ranging workload.
You will also have experience working collaboratively and building relationships with a range of internal and external stakeholders.
You will have the ability to present findings and recommendations to a range of audiences and produce high-quality succinct briefings in a timely fashion, underpinned by evidence.
Empathy and sensitivity are required to work closely with patients and their families and friends.
Experience in the health charity sector, public/patient engagement work, and working on the National Institute of Health Care Excellence (NICE) and Scottish Medicines Consortium (SMC) consultation processes would be beneficial but not essential.
About the role
As Senior Policy Officer you will be part of the Patient Advocacy team who work to ensure that the patient voice is heard and acted upon by UK and devolved nations healthcare policy decision makers. You will represent the charity externally including national meetings with senior healthcare decision makers.
Your role is vital to developing strategic approaches to health technology appraisals (HTA), regulatory pathways (MHRA), clinical development programmes (academic and industry clinical trials) and commissioning routes to broaden access to new myeloma drug therapies and diagnostic technologies.
You will apply your skills flexibly across key policy areas including access to treatment, patient voice, stakeholder engagement and general healthcare policy and work with colleagues in communications and fundraising to make sure our supporters and the wider myeloma community understand the positive impact we make.
About us
Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close 9am on 6 October 2025 and interviews will be held w/c 27 October 2025.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief, marital status, or pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a critical and exciting leadership role for the Bumblebee Conservation Trust which will take the Trust forward to the next phase of organisational growth, building on the superb achievements to date of our retiring CEO.
You’ll need passion and energy to work on some of the most profound challenges of our time. Nature needs its champions, and you’ll need to harness all of your skills, all of your personality, and your network to grow our influence, our impact, and our outcomes. You’ll excel at galvanising others to take action enabling us to achieve our aims and ensure bumblebees are thriving and valued by everyone.
This is an incredible opportunity to join a very special organisation with passionate and high-performing teams who are truly dedicated to our vital purpose.
Please refer to the CEO pack for further information.
The Trust is an Equal Opportunities employer. This means that whilst seeking employment or during such employment with the Trust, we will seek to ensure equality of treatment for all persons regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status.
At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision, through the hard work and dedication of our passionate and creative employees.
The client requests no contact from agencies or media sales.
About us
We are a collaborative, UK based network bringing our 30+ years of experience working on the HIV response to the broader global health space. We contribute to a global movement of actors seeking to challenge the systemic causes of health inequity to end AIDS and ensure all people can realise their right to health and wellbeing. We give decision-makers the proof – and the push – they need to make informed and just decisions to help improve the lives of the millions of people around the world needing access to treatment, prevention, care and support services for HIV and other health conditions.
About the role
This is a newly created role to provide extra capacity within the finance function at STOPAIDS. We are looking for someone with previous finance experience, ideally within a charity. The Finance Administrator is responsible for supporting the maintenance of financial and administrative services working closely with the Finance Manager to meet legislative and policy requirements and to support the operations of STOPAIDS. These duties include but are not limited to Xero Accounts functions, assisting with payroll and processing invoices and financial transactions.
STOPAIDS is a fully remote organisation, so the postholder would be working from home, but the team is very connected and collaborative, so there will be plenty of contact and support.
Hours: Part-time, one day or 2 half days per week (0.25 FTE).
Location: Home based in the UK. Occasional attendance at all staff meetings in London (normally 4 days annually).
Benefits of working at STOPAIDS
We offer several benefits including:
- We operate a shorter working week with no salary reductions. For this role, this equates to 1 day per week or two half days. This time needs to be worked between Monday and Thursday.
- We operate a home-based working policy, including a home working set up allowance and monthly working from home allowance.
- Flexible working, including non-standard working hours.
- A group stakeholder pension scheme with 6% employer contributions (after qualifying probationary period).
- 20 days' annual leave per year (excluding bank holidays), plus 1 day for every year of service (pro rata).
- Enhanced maternity and paternity pay for employees with 1 years’ service or more.
For further information and to apply, please visit our website.
Closing date: 10.00am on 27th September 2025.
Interviews will be held on 30th September and 1st October 2025.
We reserve the right to close this advert early, should we receive sufficient applications.
People living with or affected by HIV, from Black, Asian or minority ethnic (BAME) backgrounds or from other minority groups are particularly encouraged to apply and/or contact us regarding any queries about the role.
STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity or expression, sex characteristics, HIV status, national origin, genetics, disability, or age.
We are seeking an energetic and proactive Corporate Partnerships Executive to help us strengthen and expand our partnerships. You will be at the heart of growing our corporate portfolio, ensuring we maximise opportunities to secure new business and nurture long-term, high-impact partnerships.
This role is both outward-facing and highly collaborative. You’ll work with colleagues across teams to deliver excellent partnership experiences, while also taking initiative to spot opportunities, drive forward proposals, and build relationships that support Future First’s mission.
If you have first class people and communication skills, creativity and energy in abundance and an insatiable eye for opportunity, and would like to work for a small but ambitious charity, we’d love to hear from you.
For more details about the role and information on how to apply, please download the recruitment pack.
Key dates to be aware of:
Tuesday 16 September 2025, 12:00pm – Information and Q&A session
This is an optional session where you can hear more about the role and ask any questions you may have.
Please see details in the attached recruitment pack for how to register for this session.
We recommend attending to help you prepare the strongest possible application.
Monday 29th September 2025 (09:00am) – Applications close
Tuesday 7th October – Interviews will take place in-person in London
About Future First
We are a mission-driven, innovative social mobility charity that believes a young person’s start in life shouldn’t limit their future. We work with state schools and colleges to develop and build their alumni and employee volunteer communities, helping young people ‘see who they can be’ and helping to open up genuine routes to previously gatekept sectors. Our partners have a key role to play in this. We celebrate our 15th anniversary this year, and over that time have supported over 465,000 young people and built 1,250 alumni networks.
Our core team comes from a variety of backgrounds including partnership development, fundraising, delivery, teaching, programmes and communications. We gain additional support from a strong network of experienced and passionate long-term freelancers. We value all contributions and offer the possibility to expand and grow the role based on interests.
We are a mission-driven, innovative social mobility charity that believes a young person’s start in life shouldn’t limit their future.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Policy and Impact Officer
Location: Home working with some travel
Contract Type: Permanent
Hours: 35 hours per week
Salary: £24,000pa
DBS/PVG: Not required
Job Family: 3
Line Manager: Head of Policy and Impact
Closing Date: 30th September 2025 We reserve the right to close this vacancy early if we receive sufficient applications
Start Date: asap
Interview Dates: 23 October 2025
We reserve the right to close this vacancy early if we receive sufficient applications
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
• We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
• We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
• We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
• We connect businesses with communities, creating meaningful employee volunteering projects.
• We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
Role Purpose
The Policy and Impact Team sits at the heart of Volunteering Matters. We play a vital role in demonstrating the impact of our work connecting data, qualitative insight, and lived experience to the policy agendas shaping communities across the UK. Through storytelling, analysis, and evidence, we make sure volunteering is recognised as a driving force for social change.
We are a small, hands-on team. You will be involved in every aspect of our work from desk-based research and writing briefings to organising external meetings and working directly in communities alongside our volunteers. This variety allows you to connect national policy with local realities and help volunteers share their voices where it matters most.
You will help bring our five-year strategy to life by linking project outcomes to broader societal developments and showcasing the impact of volunteers and communities.
Key Duties Responsibilities
· Support the Head of Policy and Impact to coordinate Volunteering Matters’ policy and public affairs work.
· Support people involved with our volunteering projects to engage with local politicians, e.g. by organising visits to projects or meetings with volunteers.
· Monitor and respond to opportunities (e.g. relevant government consultations, All-Party Parliamentary Group inquiries or Select Committee inquiries) that are relevant to Volunteering Matters’ priorities.
· Support mapping and research exercises to inform our policy positioning. Writing summary reports as needed.
· Collaborate with the National Volunteer Engagement Manager to support the inclusion of volunteer and community voices in our policy and public affairs work.
· Assist with collecting impact and activity data from across the charity and work with the Data Analyst to undertake analysis.
· Support with routine collection of quarterly data from projects - ensuring responses are timely and accurate, providing guidance to project managers as needed.
· Work with project staff to help create impactful and engaging reports.
· Represent Volunteering Matters at charity and volunteering policy-related groups.
Essential Skills
· Understanding of UK political systems and policy-making processes across national, devolved, and local levels.
· Understanding of policy, public affairs, or influencing, ideally within the voluntary or community sector.
· Confident communicator, able to engage with policymakers, sector partners, and community representatives.
· Familiarity with both qualitative and quantitative data analysis to inform narrative reporting and strategic insight.
· Excellent writing skills, with the ability to craft clear, persuasive documents based on data and lived experience.
· Alignment with Volunteering Matters’ values and a commitment to amplifying community voice.
· Must adhere to the organisation’s Code of Conduct and uphold its values at all times.
· Proficient in Microsoft 365, particularly Outlook, Teams, Word, and Excel, with the ability to manage email communications and collaborate digitally.
· Able to work effectively both independently and as part of a team, managing time and priorities in a busy environment.
· For remote roles, candidates must be self-starters who can work with minimal supervision, stay organised, and remain motivated to meet deadlines and deliver quality outcomes.
· Attention to detail and a proactive approach to problem-solving and information sharing.
Experience Required
No specific experience is required.
Qualifications
Relevant skills and values alignment is more important for this role than specific qualifications.
Our Values & Way of Working
In all that we do we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the essential criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
The children and young people’s bereavement programme in Wales is looking to increase and improve its current services. We are looking for people to take this team forward over the next few years. Working closely with the rest of the Wales team and line managed by the Head of Wales, this is an exciting opportunity for people with empathy, motivation and team working. Please note this role will require travel across North Wales.
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
Closing date for applications is 9am on 30 September 2025. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.
Please be advised that we will only contact success applicants for interview. If you do not hear from us, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
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Y rôl
Mae’r rhaglen brofedigaeth plant a phobl ifanc yng Nghymru eisiau cynyddu a gwella ei gwasanaethau presennol. Mae’n adeg gyffrous i newid a datblygu. Rydym yn chwilio am ddau unigolyn i ddatblygu’r tîm hwn yn ystod y blynyddoedd nesaf. Bydd yr unigolion hyn yn gweithio’n agos â gweddill y tîm yng Nghymru ac yn cael eu rheoli gan Bennaeth Cymru. Mae hwn yn gyfle cyffrous i bobl ag empathi a phenderfyniad sy’n mwynhau gweithio mewn tîm.
Sut i wneud cais
Mae rhaid i’ch cais gynnwys CV a llythyr eglurhaol yn amlinellu eich addasrwydd ar gyfer y swydd ac yn cyfeirio at y Swydd-ddisgrifiad a Manyleb y Person. Ni ddylai fod yn fwy na dwy dudalen o hyd.
Y dyddiad cau ar gyfer ceisiadau yw 9am ar 30 Medi 2025. Rydym yn cadw’r hawl i gau’r hysbyseb yn fuan gan y byddwn yn cynnal cyfweliadau wrth i ymgeiswyr addas gyflwyno cais.
Noder: byddwn ond yn cysylltu ag ymgeiswyr llwyddiannus i drefnu cyfweliad. Os na fyddwch yn clywed gennym, yn anffodus nid ydych wedi cyrraedd y rhestr fer y tro hwn.
Mae Cruse yn croesawu ac yn annog ceisiadau gan bob grŵp gwarchodedig fel y diffinnir gan Ddeddf Cydraddoldeb 2010. Byddwn yn penodi ar sail teilyngdod.
Gwiriadau Cofnod Troseddol
Disgwylir i’r holl staff gwblhau gwiriad Cofnod Troseddol. Bydd angen i staff sy’n gweithio’n uniongyrchol â chleientiaid gwblhau gwiriad manylach. Rydym yn cydymffurfio â’r codau ymarfer perthnasol. Gellir eu gweld ar-lein:
· Ymgeiswyr yng Nghymru a Lloegr: Cod Ymarfer DBS
· Ymgeiswyr yng Ngogledd Iwerddon: Cod Ymarfer AccessNI
Ni fydd euogfarnau blaenorol yn atal eich cais i weithio gyda Cruse rhag cael ei ystyried yn llawn. Mae ein Polisi Recriwtio Cyn-droseddwyr a’n Polisi Trin Data Gwirio Cofnodion Troseddol ar gael ar gais trwy e-bost.
Rydym yn cydymffurfio â’r holl ddeddfwriaeth diogelu data berthnasol ac yn prosesu eich data’n deg.
The client requests no contact from agencies or media sales.
Financial Controller
We are seeking a qualified or part-qualified accountant for an exciting Financial Controller position with a growing international charity working at the intersection of cultural heritage and community development.
Position: Financial Controller
Location: Remote (UK-based) – may require occasional international travel
Contract: Permanent
Hours: Full-time
Salary: £50,000 - £60,000 per annum, depending on experience
Closing Date: 21st September 2025 at 11.59pm
About the Role
Reporting to the Group Finance Director, this is a varied and hands-on role leading on the consolidation of accounts and supporting the organisation’s finance operations across multiple countries. You will play a key role in ensuring financial transparency, compliance, and robust reporting, working closely with both the central finance team and in-country colleagues.
As part of a close-knit and collaborative team, the Financial Controller will need a flexible, practical approach and a willingness to partner with stakeholders across different cultures and geographies.
Key responsibilities include:
- Financial Planning and Budgeting
- Book-keeping and Accounting
- Preparation of Monthly Consolidated Accounts
- Annual Statutory Audit and Compliance
- Grants and Funding Management
- Payroll & Employee Benefits
- Bank and Cash Management
- Group Accounting Oversight
About You
The successful candidate will be a resourceful, detail-oriented problem solver with excellent communication and collaboration skills. You will have strong technical accounting knowledge, experience working with international NGOs, and the ability to manage complex, multi-currency, multi-entity finances.
Key skills and experience required:
- Recognised accounting qualification (ACCA/CIMA) or part-qualified in final stages of completion
- Strong financial analysis and reporting skills, with the ability to produce and present concise financial reports
- Experience of managing and developing teams in dispersed or matrix settings
- Proven experience in the International NGO sector
- Experience producing consolidated statutory accounts under Charity UK SORP and managing multi-site international audits
- Experience with multi-currency and grant accounting
- Excellent understanding of financial processes, procedures, and related systems
- Experience of leading a month-end process, including preparation of management accounts
- Experience using cloud-based accounting systems (QuickBooks and/or Xero preferred)
- Understanding of commercial accounting and Gift Aid
Desirable:
- Experience mentoring colleagues remotely
- Experience working in a fully remote role
- Experience in a similar field (e.g. artisan communities or cultural heritage)
How to Apply
To apply, please send a CV and a statement (no longer than 2 pages) outlining why you are the right person for this role.
About the Organisation
The employer is a British charity founded in 2006 that believes artisanal heritage matters and has the power to transform lives. The charity supports artisans to thrive, revitalise endangered traditions, and connect people across the world through heritage.
The organisation is fast-growing, with offices in Afghanistan, Myanmar, Saudi Arabia, and the Levant, and employs over 400 staff worldwide. With both charitable and trading operations, they deliver an ambitious, wide-ranging programme of work in complex and sometimes conflict-affected regions.
You may have experience in areas such as: Group Financial Controller, Financial Controller/Senior Manager, Management Accountant, ACCA, ACA, CIMA, Accountant, Chartered Accountant, Divisional Financial Controller, Assistant Group Financial Controller, International NGO Finance Lead.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced Finance Director to join our team of nearly 100 staff, ideally before the end of 2025.
This is a full-time, home-based, permanent position. You can be based anywhere in mainland UK or Ireland, with some travel and occasional overnight stays to meeting and conferences mainly in England and Wales.
We offer flexibility around working hours, including the option of a 9 day fortnight - time off in lieu is also available. We offer 25 days holiday pro rata (rising to 28 days) plus statutory public holidays. We are happy to make adjustments for people with disabilities and/or caring responsibilities, and we welcome applications from all communities.
The role is a grade 7 position with a starting salary circa £75,000 plus benefits including 9% employer pension contribution.
The Finance Director (“FD”) works alongside the Chief Executive and Operations Director to manage the finances and governance of The Rivers Trust, a leading conservation charity with three associated trading subsidiaries operating across the UK and Ireland, with a collective annual income approaching £10m.
Given the prospective retirement of the current postholder at the end of 2025, we are seeking a well-qualified and experienced individual to take on this senior leadership role as soon as possible to enable handover to occur.
The role is very varied and wide-ranging, including presenting financial information to the Trustees and senior management on a quarterly basis, reviewing monthly management accounts, leading on annual budgeting, appraising internal project concepts and contracts, statutory compliance administration and liaising with auditors.
The postholder will lead a team of eight in the Finance department and join a very welcoming team of 95 highly engaged and passionate staff at The Rivers Trust.
Main duties and responsibilities:
Working alongside the CEO, the Finance Director will provide commercial, financial and governance management and leadership for The Rivers Trust ("the Charity") and its associated subsidiaries (“The Companies”). The FD will not only be an exceptional accountant, with executive oversight of the finance function, but will be commercially astute and have the confidence to represent robustly the best interests of The Companies. The FD will also be an experienced manager of people.
Key Accountabilities:
- Act as a business partner to support and constructively challenge the CEO in the general management of the Charity and the Companies, reporting to the board.
- Lead all aspects of the finance function (including maintaining and developing the financial control environment; robust financial accounting; cashflow management; incisive management information; clear and concise reporting to Board) to ensure that the Charity and the Companies’ assets are secured, risks are managed, and the Board of Trustees, subsidiary boards and committees can make well-informed decisions.
- Manage relationships with auditors, funders, IT specialists, banks, investment platforms and other external organisations.
- Provide support to project bids and the development of other commercial opportunities to ensure that bids/opportunities are optimised for the Charity and the Companies as a whole.
- Provide input to project and programme delivery from time to time, to ensure that performance is maximised for the Charity and the Companies.
- Attend Board meetings and Business Audit and Risk Committee meetings to guide the Board and the Senior Management Team on financial, commercial and governance issues.
- Ensure compliance with the requirements of the Charity Commission and Companies House and, from time to time, provide guidance to members of the Rivers Trust movement on good governance practice.
- Maintain the finance department operational manual for business continuity.
- Serve as the Company Secretary for the Charity and Companies.
Staff Management:
- Lead, manage and develop the finance team (who work remotely) and ensure the team understands their respective and collective contribution to achieving the Charity's and the Companies’ objectives.
- Support the team in their professional development.
- Ensure the team delivers a high-quality service focused on internal and external customers and funders.
Knowledge, skills, experience, and personal qualities:
Essential
- Significant experience in financial management and senior leadership roles, ideally gained in a range of organisations.
- A strategic thinker, able to see the big-picture, shape long-term direction and balance this with attention to detail.
- Strong analytical and problem-solving skills combined with creativity and openness to innovate.
- Strong IT and digital skills, with experience of using technology to improve efficiency and automate processes.
- Proven people leadership experience, with a track record of managing, developing, and inspiring teams and creating a supportive, inclusive, and collaborative culture.
- Excellent relationship builder, with the interpersonal skills to influence, collaborate, and provide constructive challenge while maintaining positive relationships across the organisation, including with trustees and senior stakeholders.
- Experience reporting to boards of trustees and/or directors, with the confidence to contribute to board-level discussions as a trusted adviser.
- Strong written and verbal communications skills, able to distil complexity into pertinent, concise and understandable messages tailored to diverse audiences.
- The courage to make and communicate tough decisions and be open about risks and setbacks.
- Resilient and calm under pressure, with the ability to maintain focus and steady leadership in challenging circumstances.
- Impeccable standards of integrity and personal ethics, acting as a role model for the organisation values.
- Knowledge of Sage financial software packages.
- Work to a good standard in Microsoft 365, especially Excel, Word, Outlook and Teams.
Desirable
- Experience of working in the charitable sector.
- Experience of being a Company Secretary.
- Understanding of the environmental sector or a passion for making a positive impact.
- Familiarity in using Sharepoint, Sage and Slack.
- Knowledge of Partial Exemption VAT rules.
- A basic understanding of Irish tax law, Irish and UK payroll taxes and corporate governance.
Qualifications/ Education
- Qualified Accountant, preferably ICAEW or ACCA.
Additional information
Everyone who works for us is expected to contribute to a respectful and inclusive working culture and follow our policies and procedures including Health & Safety, EDI, Cybersecurity and GDPR.
Please note we can only accept applications made through this site, and not sent by email or other methods.
We are committed to ensuring our recruitment process is inclusive and accessible. We warmly welcome applications from people of all backgrounds, experiences and perspectives. If you would benefit from any adjustments to support you through the process, please let us know and we will do our best to accommodate your needs.
To apply please send your CV and a covering letter.
Closing date: Wednesday 24th September 2025
We may close this vacancy early if we receive a strong pool of applications, so we encourage early submission
A leading environmental charity, and umbrella body for the Rivers Trust Movement, our vision is for wild, healthy, natural rivers, valued by all.
The client requests no contact from agencies or media sales.
Prospectus is excited to be partnering with one of the oldest and largest intergovernmental organisations focused on Information and Communication Technologies to recruit for a Member Development Lead. This is a full time, remote role and can be based from any commonwealth country.
The Member Development Lead is responsible for developing the membership ICT capability based on an assessment of the critical needs of each member and the trending ICT Digital Development department. You will formulate and deliver human resource development programmes and activities that increase the ICT and digital transformation capabilities of their membership. Ultimately, your mission is to make sure that members have the skills, knowledge, and confidence to fulfil their ICT-related mandates.
The successful candidate will have significant experience in a similar capacity relating to Training and Development, ICT, Human Resource Development or a related field. You will bring knowledge of remote/online training methodologies, ICT or digitalisation and experience of adult learning methodologies would also be useful. You will have strong oral and written communication skills and be adept on engaging with internal and external stakeholders.
To apply please submit your CV and a supporting statement via the ‘Apply Now’ button on the Prospectus website, preferably in Microsoft Word/PDF format. The statement should outline your motivation for joining the organisation and why you feel you would be a good fit for this role. You should also demonstrate your experience and skillset with examples relating to the Appointment Brief.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Finance Business Partner - UKC
Reference: AUG20259219
Location: Flexible in UK
Contract: Permanent
Hours: Full Time, 37.5 hours per week
Salary: £47,313.00 - £50,309.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Please note: The role is a hybrid position that will require travel in the UK including to the UKHQ Finance Department in Sandy Bedfordshire, and to attend meetings in the support of your team, department and directorate.
The RSPB is one of the UK’s most respected conservation charities for the conservation of birds and nature. As an RSPB employee, you will be helping to save nature every time you come to work. There’s never been a more important time toprotect our wildlife and wild places.
We are seeking an excellent qualified accountant to join our Financial Planning and Reporting team, as a Finance Business Partner, supporting colleagues in the UK Countries Directorate more specifically for England. This is a key role working directly with our conservation delivery and our reserves network areas, all with individual characteristics and skills requirements.
What's the role about?
As a Finance Business Partner you will work proactively with senior colleagues to provide an added-value service of financial support to our UKC Directorate. In addition to a strong management accounting background, you will understand the difference that can be made through strong business partnering relationships and be confident in building those relationships. You will gain the respect and confidence of the colleagues you support through strong communication skills (written and oral) and your ability to constructively challenge ideas and plans. You will add value through gaining an intimate understanding of the Directorate that you partner, together with contributing to business performance and the requirements of the finance function with the charity's need.
You will be a fully qualified accountant with up-to-date technical knowledge and a desire to progress in your profession. We will want the successful candidate to influence change and use their skill set to further drive the organisation's objectives forward. You will also be comfortable working under pressure, to tight deadlines, and interacting with people at all levels within the RSPB.
Essential skills, knowledge and experience:
- CIMA or equivalent financial qualification
- Sound knowledge of technical accounting legislation
- Ability to act as a critical-friend to senior management balancing challenge and support. Develop effective working relationships that influence and challenge senior management teams, so that the role of the Finance Business Partner is an integral and valued part of the organisation
- Ability to influence decision makers through sound logic, diplomacy and assertiveness, with the ability to convey appropriate financial messages to various audiences
- Ability to evaluate incomplete and complex financial information, to develop and consider a range of possible options and make a judgement as to the recommended course of action
- Excellent communication (written and oral), coaching, mentoring, presentation and training skills
- Ability to ascertain financial trends and calculate the impact of them on the organisation under various scenarios
- Working in cross-functional teams to provide transformational advice on new initiatives, investment appraisals/organisational restructures/matters of risk and control design effective mitigation strategies, in order to support effective decision making
- Build capability and knowledge in managers so that they can effectively manage their budgets through effective financial information, support and advice
- Working with the all finance teams, to implement new Finance initiatives, ensuring the highest level of customer service and procedures are continuously reviewed so that the service is business focused in the delivery of objectives with an expert knowledge of your client area.
Desirable skills, knowledge and experience:
- Experience of forecasting and planning in a dynamic environment
- Experience of delivering transformation change
- Delivery of coaching and training of financial matters to non financial colleagues
- Experience of annual accounts preparation
- Knowledge of charity finance matters
Closing date: 23:59, Fri, 19th Sep 2025
We are looking to conduct interviews for this position from week commencing 29th September.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application you will be asked to provide a copy of your CV and complete a short form with cover letter. Please use the cover letter section to explain how you meet the criteria set above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About UKCF
At UK Community Foundations (UKCF), we put inclusivity at the forefront of all we do, we put relationships first and we are ambitious for our members and the communities they serve.
Everyone should have the opportunity to have a fulfilling life and to feel they belong. This can’t be mandated by government, or done to people, only with them. Change needs to be driven by people who understand the local situation and our support makes this possible.
UKCF is a national network of community foundations based all over the UK. Community foundations connect philanthropic people with local causes that matter to them. They are charitable organisations focused on supporting a defined geographical area by leveraging funds to support community needs and local organisations making a difference. As well as supporting our members, at UKCF we explore social challenges, we provide national funding and we work with those who have the solutions to improve lives.
Benefits of working at UKCF include 30 days holiday plus 8 bank holidays, up to two days paid leave for volunteer days, enhanced pension and a flexible working plan. As a disability confident employer, we encourage applications irrespective of your age, disability, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender reassignment, sex or sexual orientation.
About the role
This is an exciting opportunity to join UKCF at a time of growth, ambition and innovation. We are looking for an interim Partnerships Officer to help us build and deliver impactful national partnerships that bring real, measurable benefits to communities across the UK.
Initially for a period of six months, you will hit the ground running to pick up an existing portfolio of national programmes currently under delivery. You’ll lead on programme administration including design and delivery, as well as collaborating with UKCF finance and membership colleagues to collate and disseminate programme data for funders and internal stakeholders.
In this client facing role, you will be responsible for administration and operational support in the development, delivery, and evaluation of high-value, strategic partnerships, whether with government departments, major trusts and foundations, corporate partners, or other longstanding partners.
You’ll work closely with the Director of Partnerships & Insight and community foundations to deliver an existing portfolio of programmes and to shape strong proposals and administer the end-to-end implementation of new partnerships.
You’ll also play a key role in helping UKCF and the wider network become more insight-led and data-driven, strengthening our approach to programme design, learning, and impact evaluation.
This role requires exceptional organisational, programme and project management skills. Experience in a trust or foundation, grantmaking, especially within programme design, is a bonus.
You will report to the Director of Partnerships & Insight and also work closely with the wider team including finance, membership and communications staff.
Key responsibilities
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Programme delivery and administration – Support the smooth running of national partnerships and programmes, ensuring they are delivered on time, within budget, and to a high standard. Maintain accurate financial and programme records, track deadlines, and make sure monitoring and reporting requirements are met.
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Reporting and insight – Analyse programme data and contribute to clear, high-quality reports for funders, partners, and internal teams. Capture learning and examples of good practice to strengthen future programmes.
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Collaboration and communication – Work closely with colleagues across UKCF, including communications, finance and membership, to ensure effective programme delivery. Provide timely advice and support to team members, community foundations, and funders, resolving queries quickly and accurately.
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Relationships and improvement – Build and maintain strong, positive working relationships with funders, community foundations, and delivery partners. Identify opportunities to refine and improve processes to make delivery more efficient and impactful.
Who we’re looking for:
We’re seeking someone who is proactive, highly organised, confident with data, and comfortable juggling competing priorities while building strong relationships. You’ll bring experience in programme administration, accurate record-keeping, and reporting, with the ability to translate information into clear insights. Strong digital and technology skills are important, as is the ability to work collaboratively across teams and with external partners. Ideally, you’ll also have some experience in grant-making, process improvement, or using systems like Salesforce, but above all we’re looking for someone who is adaptable, curious, and motivated by UKCF’s values of inclusivity, collaboration, and ambition for communities.
ROLE SUMMARY
Reporting to the Director of Partnerships & Insight, this role is central to the effective day-to-day running of UKCF’s national partnerships and grant programmes. You will play a key role in keeping programmes on schedule and within budget, with strong administration and attention to detail at the heart of the position. At the same time, you will build and maintain positive working relationships with funders, community foundations, and colleagues across UKCF, acting as a reliable point of contact and ensuring information flows smoothly. This role is well suited to someone who enjoys balancing deadlines and detail with the opportunity to work alongside a wide range of people.
KEY RESPONSIBILITIES
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Under the supervision of the Director of Partnerships & Insight ensure the partnerships and programmes are delivered on time and in budget.
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Administer the partnerships and programmes, keeping accurate records of funding allocated, spending by Community Foundations, and collating monitoring reports etc.
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Analyse partnership and programme data and contribute to reports for funders and internal teams.
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Write and/or support with production of internal and external reports on delivery and impact.
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Work closely with the UKCF Communications, Finance and Membership teams to deliver programmes.
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Develop and maintain quality relationships with delivery partners, including Community Foundations and funders.
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Provide appropriate advice, guidance and support for grant applicants, Community Foundations or funders.
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Capture good practice and learning from grant recipients, Community Foundations and funders.
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Identify refinements and improvements to our programmes
EXPERIENCE/SKILLS REQUIRED
Essential:
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Support and administration – accuracy/record keeping/ working to deadlines across multiple programmes and/or priorities
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Customer service/relationship management
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Analysing information and producing or contributing to reports
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Working as part of a team
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Experienced with Microsoft Office, with strong excel skills
Desirable:
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Implementing new processes to streamline and improve delivery
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Grant making
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Experience of community foundations
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Experience with Salesforce or other similar CRM system
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Analytical experience – used to working with large data sets
SKILLS AND ABILITIES
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Effective verbal and written communication skills
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Persuasion and interpersonal skills; diplomatic, and confident with people from all backgrounds
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Ability to manage competing deadlines and priorities
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Ability to problem solve and act on initiative
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Committed to learning and developing skills and experience
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Willingness to learn and take on a variety of tasks
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Creative, thorough & organised, flexible, and intuitive
This is initially a 6 month contract, full time 35 hours per week, remote working but with the opportunity to work flexibly from the London office if desired.
A rapid start is required - please state notice period on application.
Every UK community should have access to an agile community foundation, known for identifying local need and providing resources that empower change.




The client requests no contact from agencies or media sales.
About the role
At the heart of our operations, our exceptional Regional Casework Coordinators serve as the primary point of contact for members of the armed forces community reaching out to our Regional Offices for support.
In this dynamic role, no two days are the same. You may be supporting individuals in distress over the phone, managing email and voicemail communications, collaborating with volunteers on complex casework, building strong relationships with local authorities and charitable organisations, or working closely with internal services to secure the best possible outcomes for our clients.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support them. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensuring that the beneficiary journey is at the centre of the Service.
Whilst the post is homebased, to be eligible for this role you are required to live in the East of England region in Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire, or Essex.
You will occasionally be required to travel around the region or further afield, to attend face to face meetings or training events.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. You will initially be required to attend an in-person caseworkers’ course which may require an overnight stay.
About the team
Reporting to the Regional Casework Manager our Casework Coordinators, together with our Volunteer Caseworkers, work remotely within the regional office area. With beneficiaries at the heart of everything we do, team members pride themselves in building and maintaining close working relationships to ensure the smooth operation of the office. The wider regional support team includes a Regional Manager, Volunteer Development Manager and a Community Engagement Manager.
About you
To thrive in this role, you'll demonstrate composure and resilience, paired with genuine empathy and a strong commitment to supporting those in need.
Our beneficiaries are at the heart of everything we do. To support them effectively, you’ll need to be an attentive listener and a clear, compassionate communicator.
You will have experience of providing welfare support, especially on the telephone and an understanding of benefits, debt management, disability, homelessness, local authority provision or mobility would be a real benefit. Understanding the way of life of today’s Armed Forces, veterans and their families and experience of working with volunteers would be a real advantage.
Knowledge of Safeguarding and GDPR is essential in this sensitive role as team members are responsible for recording and protecting personal data and reporting safeguarding concerns.
Proficiency in Microsoft Office 365 applications is essential, and prior experience using a case management system would be highly advantageous. It is important that you have experience of planning and managing your own workload, with minimal supervision.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Recently unsuccessful candidates need not reapply
Closing date: Midnight of 21 September 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Week commencing 29 September 2025.
As part of the selection process, you will be required to complete an assessment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
