Internal communications manager jobs in bloomsbury, greater london

Job Title: Digital Learning Manager

Reports to: Director of Education Training and Events

Line reports: None

Department: Education, Training and Events

Contract terms: Full-time, fixed-term 3 years

Salary: £44,727-£47,568

Location: London-based, with hybrid working

The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, support the personal and professional development of our members and influence change to make a difference to the lives of patients with eye conditions.

Main Purpose

The RCOphth provides education, support and professional development for ophthalmologists of all grades and across all of their roles. It also contributes to education in eye care and ophthalmology for undergraduate medical students and practitioners in other medical specialties and ophthalmic professions. The RCOphth aims for all its audiences to be able to access the ophthalmology education they need, when and where they want it, and in the form most appropriate for the learner and the learning material.

This role is an exciting new opportunity for you to play a leading part in the development and delivery of our digital learning provision.

You will work closely with colleagues and editors/co-editors to ensure that this membership benefit is valued by the membership and external audiences and their experience when using the platform is optimised.

Key Responsibilities

• Management of the INSPIRE digital learning platform (Brightspace)
• Work with Editors, Co-Editors, Instructors and Contributors on the production of high-quality digital learning materials in terms of content, level and educational rigour
• Increase learner engagement and satisfaction
• Develop mechanism to sell INSPIRE to non-members in the UK and the overseas market
• Contribute to the development and maintenance of the RCOphth Digital Learning strategy

INSPIRE Platform

• Provide a skilled helpdesk service to users. This can involve talking users through how to use the platform, and sometimes dealing with difficult technical enquiries that require explanations to non-technical users.
• Manage the progression of materials through the necessary stages of creation and development and ensuring that materials are uploaded onto INSPIRE in a timely manner.
• Develop the functionality of the platform and managing its interaction with other software such as the membership database and collection of payments

Editors/Co-Editors/Instructors/Contributors

• Provide support to Editors and Co-Editors in loading resources onto the INSPIRE platform and integrating them to create learning materials.  This will entail formatting and editing text, images and video for house style and grammar whilst maintaining medical/scientific accuracy.
• Checking consent and clearing copyright/licensing permissions for materials used in INSPIRE.
• Organising Editor and Co-Editor meetings and workshops.
• Create mechanisms to obtain user feedback on learning materials and evaluate the platform to direct change.

Communications/Liaison

• Liaise with internal colleagues in the Department, the Communications Team and external stakeholders in relation to the development and promotion of online resources.
• Liaising with College staff from other departments about current and future projects that require support from INSPIRE or will generate learning materials for the platform.
• Liaise with those organising and delivering courses and webinars to record presentations, select and upload materials, and create specific learning pathways for delegates.
• Work with the Education Co-ordinator to design and produce promotional materials for resources.
• Work with e-Learning for Health (e-LfH) on the materials that the College has on that platform and integrate materials onto INSPIRE. This includes attending the Content Provider Group meetings of which this College is a member as well as other meetings as appropriate.
• Create, recruit to and support a Digital Learning Editorial Board which will be responsible, with other stakeholders, for ensuring materials are up-to-date and quality assured for 100% accuracy.  Once in place, be the staff contact responsible for the effective running of the Board and relevant processes.
• Be a member of and contribute to the INSPIRE Group (operational group of largely staff) and Digital Learning Subcommittee (members and staff).
• Undertake any other duties related to the job purpose which may be necessary in the work of the team.

Note: This job description reflects the present requirements of the post. As duties and responsibilities change and develop, the job description will be reviewed and be subject to amendment in consultation with the job holder.

Inclusion and Diversity statement 

RCOphth is committed to encouraging inclusion, equality and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.  

Our values are: 

Inclusion

• actively welcoming a diversity of experiences and perspectives
• everyone being respected and encouraged to participate regardless of their background or role

Integrity

• being open and honest, demonstrating accountability in all its work
• evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience

Innovation

• creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
• actively welcoming fresh ideas and approaches
• fostering a climate of ambition and excellence drawing on expertise from across the College’s communities

Improvement

•  being a learning organisation, reflecting on both successes and mistakes
• continuous and sustainable development across all its activities

Person Specification

 Knowledge, Qualifications and Experience

• Significant experience working with digital learning, delivered via an online learning platform (such as Brightspace)
• Experience in proofreading and copyediting scientific and clinical documents to strict standards
• Experience of multitasking in a busy role with competing demands and deadlines
• Experience of working independently and autonomously to meet objectives
• Experience of dealing with enquiries from users, including those with limited technical knowledge

Skills and Abilities

• Excellent communication skills both written and verbal
• Ability to work and communicate effectively with a wide range of stakeholders
• Work with a strong focus on quality of service
• Exercises tact and diplomacy
• Demonstrates a flexible and adaptable approach to work
• Close attention to detail

Personal Qualities (Attributes)

• Commitment to equity, diversity and inclusion with an understanding of how this applies to own area of work
• Committed to own continuing professionaldevelopment
• Solution orientated with a drive to find opportunities for improvement and innovation

Staff benefits

We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:

Work life balance and family friendly benefits:

• Hybrid working (2 days in the office, 3 from home)
• 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Christmas and New Year)
• One day of paid leave to move house
• Enhanced parental leave

Planning for your future:

• Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
• Life assurance of 4x of base salary

Career development:

• All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
• Study loans

Travel:

• Season ticket loan
• Cycle to work scheme

Wellbeing:

• Summer Fridays (staff can finish 90 minutes early from mid-July to the end of August)
• Enhanced Employee Assistance Programme (with access to free counselling sessions)
• Health Cash Plan

How to apply

Please submit your CV and a covering letter (maximum 2-pages). The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.

Interviews will be held at our office in Euston on 17 June. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.

Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.

The closing date for applications is 9 June.

Legacy Stewardship Manager
Home based, remote working 
£42,000 pa plus excellent benefits
35 hours per week

The Legacy Stewardship Manager will plan and deliver an ambitious new legacy stewardship strategy to bring about growth in future legacy income.  It will diversify the current legacy stewardship programme to convert more legacy prospects and maintain more pledgers using a combination of relationship and mass fundraising activities. It will be responsible for planning and delivering high quality communications and experiences which make supporters feel inspired, valued and deepen relationships with them over the long-term.

This role is critical in growing future legacy income for RNID, which currently represents 72% of RNID’s income. It will play a pivotal role in a Legacy Fundraising Team of four people, reporting into the Head of Legacies, working alongside the Legacy Marketing Manager and line managing the Gifts in Wills Specialist Officer.

This role is a new addition to a growing team in an organisation where legacy fundraising has a high profile.  It is an ideal next step for an experienced and confident legacy fundraiser wanting to make their mark by growing the legacy stewardship programme to a new ambitious level that matches an increased investment in legacy acquisition.

You’re an experienced and ambitious legacy fundraiser with the ability to think strategically as well as deliver a full and varied programme of operational activity. You’re ready to apply your previous experience, success and ideas to shape and grow RNID’s legacy stewardship programme to its full potential.  You’re confident, innovative and keen to use data and insight to improve performance. You’re a strong collaborator and able to influence internal stakeholders at all levels. You’re an excellent project and event manager, able to plan and deliver multiple activities simultaneously to agreed deadlines and budgets.

You will be responsible for:

· Working with the Head of Legacies to diversify and plan the legacy stewardship programme, applying test and learn principles to evaluate and improve performance.

· Operational delivery of a varied legacy stewardship programme including supporter care, supporter journeys, in person and online events.

· Overseeing all one-to-one interactions with legacy prospects and supporters, either directly or through senior colleagues such as RNID’s Chief Executive.

· Educating and training colleagues to confidently support legacy fundraising activities.

· Line managing and developing the Gifts in Wills Relationship Officer.

· Working with the Head of Legacies, contributing to annual operational planning, budget setting, phasing, reforecasting and contingency planning. 

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 3 June 2025

Salary:  £30,880 to £35,907 per annum (plus £3,000 London Allowance if applicable)

Working pattern: Hybrid – at least 2 days per week in our Vauxhall office

Contract: Permanent

Hours: Full time (35 hours)

Are you a tenacious, determined and creative go-getter, with experience in securing impactful partnerships, and a passion for supporting mental health and wellbeing?

The Partnerships team at Rethink Mental Illness and Mental Health UK are continuing our exciting, bold, new era by recruiting a New Partnerships Manager to join our passionate colleagues and our vision to create ambitious, purpose-led partnerships that raise vital funds and deliver transformational impact for people experiencing mental health challenges.

About the role

With a brand-new Partnerships strategy recently launched, you’ll be working closely with our New Partnerships Lead and the whole team to drive forward our new business activity. You’ll play a critical role in unlocking new income opportunities for the whole team to pursue, as well as creating and pursuing your own pipeline to secure mid and high value partnerships with first class stewardship, communication and engagement, consistently showing perseverance, resilience and innovation in the face of any opportunity and challenge.

About you

With experience in charitable corporate partnerships or relevant, transferable experience from other roles or sectors, the successful candidate will have a demonstrable track record of identifying, cultivating and securing significant five or six figure multi-faceted partnerships, ideally spanning different types of activities and income-generating mechanisms/components.

About the Fundraising department

The Fundraising department is a dynamic group of fundraisers who are passionately committed to raising money for our life-changing work in the mental health and mental illness space. We have a diverse portfolio of income streams across Events, Community, Individual Giving, Legacies, In-Memoriam, Philanthropy, Trusts and Grants, and Partnerships.

The Partnerships team has a strong track record delivering notable charity partnerships, such as our multi-year Lloyds Banking Group partnership which successfully raised £16m; our two-year partnership with Bank of America, which saw over $1.2m raised through the dedication of employees; our ongoing partnership with Dune, whose workforce gets involved to support our cause; and more.

Sitting within the External Affairs directorate, we work across both Mental Health UK and Rethink Mental Illness enabling us to harness the collective power of both organisations and deliver nearly £7million to support their work.

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

About us

For over 130 years, our historic home at 14 Bride Lane has been more than just a building – it has been a beacon for creativity, learning, and community engagement, standing as a testament to London's rich printing heritage. The Foundation cares for an internationally significant collection celebrating the history of print, graphic design and typography.

Our Grade II listed Victorian building also features the 130-seat Bridewell Theatre and a hands-on print workshop, and event spaces for hire. We offer a dynamic programme of workshops, events, and exhibitions, currently attracting around 42,000 visitors annually.

We are in an exciting period of organisational development working on robust plans and policies and creating a new strategic direction to develop our collections, cultural offer and to bring it to a wider, diverse audience.

The role will be closely involved in projects that, under our new vision and mission, aim to transform SBF into a contemporary institute serving the creative industries, researchers and the wider public. The role will suit someone with a passion to take on challenges with the aim of creating a cultural hub fit for the 21st century.

Job Purpose

The Operations & Project Manager will oversee planning, project delivery, and commercial operations, ensuring that St Bride Foundation continues to fulfil its mission while growing its financial sustainability. This role is instrumental in managing strategic initiatives, optimizing processes, and leading teams to ensure efficient operations across venue hire, theatre management, and other income-generating activities.

Key Responsibilities

1. Strategic Planning & Project Management

· Develop and maintain Gantt charts, project timelines, and key performance indicators for organisational initiatives.

· Work as part of the Senior Management team to oversee and deliver key projects on time, within scope, and on budget.

· Improve internal project management processes to enhance efficiency and collaboration across teams.

· Implement long-term strategic plans aligned with the charity’s mission.

· Attend meetings and contribute expertise to project groups as applicable.

2. Operations & Commercial Oversight

· Lead the teams managing commercial areas, including venue hire, theatre, events, commercial lets, and other income-generating initiatives.

· Ensure effective resource management, including staff, budgets, and operational tools.

· Identify opportunities to increase revenue streams while maintaining the Foundation’s charitable objectives.

· Develop and implement policies to improve operational efficiency, sustainability, and financial resilience.

3. Team Leadership & Stakeholder Management

· Provide leadership and support to commercial and operational staff, fostering a culture of collaboration and high performance.

· Work closely with external partners and stakeholders to enhance the Foundation’s impact and income opportunities.

· Ensure strong internal communication to keep all teams aligned with project goals and operational priorities.

4. Risk, Compliance & Facilities Management

· Ensure compliance with health & safety, GDPR, and other regulatory requirements.

· Oversee the stewardship of St Bride Foundation’s historic Grade II listed building, ensuring operational resilience and sustainability.

· Identify and mitigate operational risks, implementing solutions to improve efficiency and safety.

· Support sustainability initiatives, including energy efficiency and adherence to health & safety legislation.

________________________________________

Essential Qualifications & Experience

· Proven experience in operations and project management (including a project management qualification such as PRINCE2).

· Strong understanding of Gantt charts, project planning tools, and process improvement methodologies.

· Experience managing commercial operations, ideally in venue hire, theatre, events, or income-generating activities.

· Proven experience in project management, particularly relating to building or refurbishment projects.

· Ability to lead teams, manage budgets, and drive efficiency improvements.

· Desirable: Experience in within the charity, cultural, or creative industries.

· Desirable: Knowledge of charity governance, compliance, and health & safety best practices.

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Key Skills & Competencies

· Leadership and team management skills, with experience motivating and guiding staff.

· Strong strategic thinking and decision-making abilities.

· Excellent stakeholder engagement and relationship-building skills.

· Ability to work under pressure, balancing multiple projects and deadlines.

· Passion for cultural heritage, education, and community engagement.

· Strong problem-solving skills, with a proactive and adaptable approach.

· Excellent attention to detail.

· Highly organised, assertive, and persuasive, with a diplomatic approach.

· Experience in competitive and negotiated contractor procurement

· Self-motivated with strong interpersonal skills.

· Strong communication skills—verbal, written, and listening

·  

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Organisational Values & Expectations

· Uphold St Bride Foundation’s commitment to cultural preservation, lifelong learning, and community engagement.

· Foster a collaborative working environment with colleagues, volunteers, and external partners.

· Adhere to ethical standards and best practices in charity governance and operations.

________________________________________

Health & Safety Responsibilities

· Ensure compliance with all relevant Health & Safety policies and charitable sector guidelines.

· Promote a safe and inclusive environment for staff, volunteers, and visitors.

________________________________________

Terms & Conditions

· Working Hours: 4 days a week (28 hours a week, excluding 1 hour lunch per day) 0.8 FTE

· Salary Banding: (Band 2  - 46 -55k pa) Pro rata salary offered = £36,800 - £44,000 pa

· Location: St Bride Foundation, London

· Contract Type: Permanent

________________________________________

Why Join Us?

· Work at a historic and culturally significant organisation.

· Help shape the future of a unique creative and community-focused charity.

· Enjoy a dynamic and varied role, combining strategic leadership with hands-on project delivery.

· Be part of a friendly, passionate team dedicated to creativity, learning, and heritage.

Are you passionate about helping young people build brighter futures?

Are you a people person with great attention to detail? If so, we’ve got a brilliant opportunity for you to join our team as our Volunteering Development Officer at Young Enterprise.

Who We Are

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

About the Role

At Young Enterprise, we’re proud to engage thousands of passionate volunteers every year across England and Wales. Together, we empower young people with vital enterprise and financial education skills—delivered in schools, universities, and communities. Volunteers are at the heart of everything we do, and we’re looking for a proactive and enthusiastic Volunteering Development Officer to help us create the best possible experience for them.

You’ll be the first point of contact for new volunteers, ensuring every volunteer’s experience is smooth, well supported and rewarding – from registration through to recognition. You’ll lead on all aspects of our volunteer registration processes, systems, and records, as well as using your expertise in volunteer management to deliver excellent customer service and build effective relationships on a national scale.

You’ll be contributing to upholding high standards and creating a warm, welcoming environment and ensuring our volunteers are supported every step of the way—and in doing so, you’ll help us make a lasting difference in young people’s lives.

You’ll love this job if you are…

• A people person who enjoys building relationships and providing great customer service.
• Passionate about the transformative power of volunteering for young people.
• Organised, self-motivated and with a keen eye for detail.
• Looking to gain broad experience in the volunteering sector, managing the end to end volunteer experience and getting stuck in to make improvements to they way we do things.

Key Responsibilities

• Delivering a seamless onboarding experience, handling queries and providing a warm welcome to new volunteers.
• Supporting and training colleagues on volunteering systems and processes.
• Managing our safeguarding and DBS processes for volunteers to keep young people safe.
• Using our Volunteer Management System (Assemble), ensuring communications are logged and accurate reports are available for monitoring and KPIs.
• Creating and maintaining clear documentation, process and guidance documents so colleagues and volunteers have everything they need at their fingertips.
• Recognising volunteer contributions by coordinating our volunteer rewards and recognition activities.
• Writing inspiring news articles and email communications updates on our Volunteering platform.
• Championing the volunteer journey and actively contributing to team goals that ensure volunteers have a positive and consistent experience.

A few practical things:

• This role is hybrid, involving a mixture of working from home and from our Central London office.
• There will be some limited additional requirements to travel for meetings and occasional expectations to work outside of office hours, such as our annual in person Staff Conference and quarterly evening ‘get togethers’ online with volunteers.
• This role is the equivalent of 3 days per week, however we are flexible to accommodate the regular working hours that work for you, between 9am-5.30pm Monday to Friday.
• Giving our volunteers the best possible experience involves really understanding what they do- so you will be actively encouraged to get stuck in and ‘volunteer’ yourself within our programmes and alongside our volunteers.

Keeping Young People Safe:

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

How to Apply

If you’re ready to help shape the futures of young people, we want to hear from you!

Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 20 June 2025. Please note, we are only able to respond to shortlisted candidates, and may close applications before the closing date if we find the right candidate.

Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. 

Project Manager - Digital Projects

Location: Central London, hybrid working (1-2 days a week in the office)

Contract: Temporary, 1 month, probably longer

Salary: £19.23 PAYE, plus £2.32 HP per hour (£35,088 FTE)

Hours: 3 days a week (21 hours), flexible up to full-time.

Charity People are seeking a capable and proactive Project Manager/Coordinator to join a charity focused on wellbeing, on a temporary basis. This role involves managing digital projects and ensuring smooth coordination between the charity's in-house team and external agencies. The ideal candidate will have a good understanding of digital projects and excellent project management skills.

Key Responsibilities

Project Management:

• Set up and coordinate meetings.
• Write and distribute meeting notes.
• Ensure projects are progressing and deadlines are met.
• Communicate effectively with internal teams and external agencies.

Digital Projects:

• Assist with research and updates for website projects.
• Coordinate the creation of new website sections (supporter section, webinar section).
• Oversee the review process of the charity's email automation software (HubSpot).
• Summarise research findings and conclusions.

Publishing/Website Project:

• Coordinate the production of the charity's annual report/online magazine.
• Chase writers and update the agency on progress.

Experience required:

• Proven experience in project management or coordination.
• Familiarity with digital projects and website management.
• Ability to manage multiple projects simultaneously.

Skills required:

• Excellent organisational and communication skills.
• Strong attention to detail and ability to meet deadlines.
• Ability to work independently and as part of a team.

Essential Requirements:

• Strong project management skills.
• Experience managing digital projects.
• Excellent organisational and communication skills.
• Familiarity with Google Marketing Suite and web analytics.

Desirable Requirements:

• Experience with WordPress or Drupal.
• Understanding of SEO and UX/UI principles.
• Experience implementing analytics tracking.

If you would like to apply, please send your CV asap to avoid disappointment, interviews are being arranged asap, with the view of starting w/c 2^nd June.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Are you ready to lead the technology that helps transform young lives? As our Application Support Manager, you’ll play a crucial role in ensuring the systems we rely on every day are effective, efficient, and empowering. You’ll be at the heart of our mission—enabling our teams to do what they do best: support young people into work, education, or training.

In this role, you’ll lead and develop a skilled Application Support team, providing oversight of our business-critical platforms. You’ll define team objectives aligned with wider organisational goals, oversee incidents and service requests, manage system upgrades and enhancements, and collaborate with colleagues across development, architecture, and third-party suppliers to drive continuous improvement. Your ability to manage multiple priorities, lead with empathy, and drive system performance will be key to our success.

We’re looking for someone with strong leadership experience in application support, who brings a deep understanding of IT service management principles like ITIL. Your problem-solving skills, clear communication, and ability to build effective relationships with internal stakeholders and external vendors will be vital. Familiarity with CRM, ERP, or HRIS systems, as well as tools like ServiceNow, will help you hit the ground running. Experience within the charity sector is a bonus, but we’re more interested in your potential, your purpose, and your desire to make a difference.

The young people we support rely on our teams, and those teams rely on technology that works. Your leadership will ensure they have the tools they need, when they need them, so they can focus on helping young people reach their potential.

If you’re looking for more than just a job and if you want your tech skills to create real social change, we want to hear from you. Even if you don’t tick every box, your drive and purpose could make you the perfect fit.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

Marie Curie's Research Team sits within a highly collaborative and influential directorate committed to using evidence to improve the end-of-life experience for everyone. We manage a large portfolio of external research grants and lead cutting-edge internal studies using qualitative, quantitative, and co-production methodologies. Our work informs national policy and drives systemic change.

As Qualitative Research Manager, you'll lead on design and delivery of high-quality qualitative research projects. Your insights will directly shape policies and initiatives that support people affected by dying, death, and bereavement. This is a rare opportunity to combine research expertise with a social mission, ensuring voices are heard and evidence drives real-world outcomes.

Main responsibilities:
- Lead the design, delivery, analysis, and dissemination of qualitative research projects.
- Provide expert advice and mentoring on qualitative methods across the organisation.
- Support development of evidence-based policy recommendations and internal reports.
- Collaborate with internal and external stakeholders to co-produce research and translate findings into practice.
- Contribute to research funding bids and strategic project planning.
- Represent Marie Curie in networks and forums, building influence and partnerships.

Key Criteria:
- Extensive experience designing and conducting qualitative research (e.g., interviews, focus groups, evidence synthesis).
- Strong ability to communicate research findings clearly and accessibly to diverse audiences.
- Excellent written and verbal communication, including presentation and facilitation skills.
- Highly organised, proactive, and capable of managing multiple projects and deadlines.
- Skilled in working collaboratively across teams, with a commitment to inclusive and participatory research.
- Background in health, social care, or social justice-related research is desirable but not essential.

Please see the full job description .

Application & Interview Process
- As part of your online application, you will be asked for a CV and Cover Letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: 2 June 2025

Salary: £35,530 - 39,474 per annum, depending on experience
Contract: Fixed-term (12 months), full-time (35 hours per week)
Based: Home-Based. You can work from anywhere within the UK.

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

Development Manager (Major Donors)
Salary: £35,000 to £40,000 per annum
Location: Hybrid – London EC1Y/Home/Travel to events

About MQ Mental Health Research:

MQ is the first major charity funding mental health research. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.

We champion and fund world-class research to transform the lives of everyone affected by mental illness.  By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.

About the Role:

You will play an active role in identifying, cultivating, securing, managing and retaining donors, and soliciting major gifts, with the full support of the Executive Leadership Team and Chair of Trustees.

Here's a summary of your key responsibilities:

• Prospect and cultivate new individual supporters to donate 5 figure gifts using a variety of tactics, such as attending in person networking events, gaining introductions from our Development Board, Trustees and other senior supporters
• Personally manage a prospect pool of individuals to steward and re-engage to donate 5 figure gifts
• Maximise the partnership opportunities with the Lord Mayor’s Appeal.
• Develop written materials and proposals to engage prospective individual donors and report on the impact of their donations
• Develop stewardship and cultivation activities (e.g. webinars/ drinks receptions for mid-level donors)
• Use the support of senior leadership and members of the Board of Trustees to cultivate prospects as needed
• Work with colleagues to identify and scope new high value partnership prospects and application opportunities
• With the support of the Head of Development, develop and implement the donor giving strategy
• Report against income, expenditure and other targets
• Keep MQ’s central database up to date with all prospect actions

About You:

This role is for you if you are self-motivated and an experienced relationship fundraiser and driven to ensure that targets are hit and projects are delivered to the highest possible standards.

You will have demonstrable experience of managing 4 and 5-figure+ gifts from donors and be a sophisticated communicator with the confidence to build relationships with and inspire colleagues and donors.

Essential role requirements include:

• Previous major donor fundraising experience
• Exceptional communication skills particularly in understanding and translating complex information and turning it into compelling written proposals
• Has a can-do attitude
• Demonstrates a commercial mindset
• Good interpersonal, influencing and relationship-management skills, at all levels.
• Willingness to attend networking events as required

Desirable Skills:

• Experience of Blackbaud’s Raiser’s Edge/NXT is desirable but not essential.
• Background or study in relevant fields of mental health sciences

What We're Offering You:

In return, we offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.

Plus, we offer lots of generous benefits and training opportunities.

We're a Sunday Times Top Company to work for.

Benefits

• Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.
• Holidays: Annual holiday entitlement of 28 days plus bank holidays.
• Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.
• Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.
• Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.
• Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.
• Pension: MQ makes contributions of 5% and employees make contributions of 3%.
• Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.
• Personal Development: We value employee development and review individual training needs through our performance management system. HR also runs internal management development sessions for all staff.

We look forward to hearing from you.

Closing date: Sunday 15th June 2025
Please note, we typically start interviewing within two weeks of the job advert going live. We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

No agencies please.

We’re looking for a proactive, highly organised, and confident communicator to join our small but ambitious team as Marketing & Volunteer Coordinator. This is a varied and rewarding role - perfect for someone who thrives in a fast-paced environment and is passionate about supporting the growth of a community-led charity.

As Marketing & Volunteer Coordinator you’ll play a central role in connecting our internal operations with the wider community. You’ll lead on delivering engaging marketing and communications to a range of stakeholders, including funders, corporate partners, community members, and volunteers. At the same time, you’ll manage and support our growing team of volunteers - helping to build a strong, committed network that powers our work.

It’s an exciting time to join Power to Connect as we expand our programmes and partnerships. You’ll help shape how we tell our story, grow our reach and strengthen our presence across Wandsworth and beyond.

Stories Officer
Remote working
£16,000 - £17,400 pa plus excellent benefits (FTE £25,000 - £29,000 pa)
21 hours per week (Mon - Weds)
Permanent, part-time job share

We are pleased to offer this role as a job share, working Monday, Tuesday and Wednesday. Previous applicants need not apply. 

The Stories Officer sits in the Marketing and Communications team and will focus on:

· Assist in managing storytelling requests from across RNID, providing vital support and crafting impactful and compelling narratives.

· You’ll be gathering and shaping powerful authentic stories that highlight the impact of RNID’s work, supporting RNID’s strategic goals.

· When you join us, you’ll dive straight into important campaigns like our Protect Your Hearing Campaign, helping to craft meaningful stories. You might find yourself out on location, capturing powerful stories firsthand from our amazing storytellers or coordinating a photo shoot featuring one of our celebrity supporters.

As Stories Officer, you will:

· Work closely with the Stories & Celebrity Manager, identify, interview, and write-up case study stories from people who are deaf, have hearing loss, or tinnitus to support RNID’s campaigns, media, and fundraising efforts.

· Manage and update our centralised database of case studies, celebrities, and influencers, ensuring all stories across the charity are recorded for effective stewardship. Maintain storyteller profiles, contact details, permissions, and consent forms while ensuring GDPR compliance in data collection and storage.

· Collaborate with PR, fundraising, digital, and campaigning teams to integrate storytelling into their work, identify their needs, and match case studies or celebrities to relevant projects.

· Support the development and delivery of storytelling content across multiple platforms, including social media, website, press, and marketing materials, ensuring content meets accessibility standards.

· Manage multiple internal and external storyteller requests.

We are looking for an individual with a passion for storytelling and a deep commitment to amplifying the voices of people who are deaf, have hearing loss or tinnitus.

You will have excellent writing skills, with experience in journalism, PR, or a similar field, and a strong ability to craft compelling narratives that engage and inspire. Your interviewing skills will be key, as you’ll need to connect with people from diverse backgrounds, ensuring they feel comfortable and confident sharing their stories.

Sensitivity and empathy will be essential as you capture authentic, impactful stories. In addition, you’ll be an exceptional multitasker, able to manage multiple storytelling requests and competing priorities with ease. Your proactive and creative approach will drive you to consistently find new ways to tell powerful stories that align with the charity’s mission and strategic goals.

If you are driven by the power of storytelling and want to make a real difference, we would love to hear from you.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better. RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 15 June 2025.

Join a passionate, close knit team (soon to be 15 strong across the Foundation) at an exciting time of growth and ambition.

We're embarking on a new journey into fundraising—an area we haven’t formally explored in over 15 years. Encouraging early conversations suggest strong potential to secure five/six figure grants from multiple sources. These initial successes will play a vital role in laying the groundwork for larger scale, long term fundraising initiatives that support our ambitious vision.

Job Title: Fundraising Manager - Grants & Trusts

Reporting to: Foundation Manager (CEO)

Line management of: none at present possibly in future

About Us:

For over 130 years, our historic home at 14 Bride Lane has been more than just a building – it has been a beacon for creativity, learning, and community engagement, standing as a testament to London's rich printing heritage. The Foundation cares for an internationally significant collection celebrating the history of print, graphic design, and typography.

Our Grade II listed Victorian building also features the 130-seat Bridewell Theatre, a hands-on print workshop, and event spaces for hire. We offer a dynamic programme of workshops, events, and exhibitions, currently attracting around 42,000 visitors annually.

We are in an exciting period of organisational development, working on robust plans and policies and creating a new strategic direction to develop our collections, cultural offer, and bring them to a wider, diverse audience.

Job Purpose:

The Fundraising Manager (Grants & Trusts) will be responsible for developing and implementing a successful fundraising strategy focused on trusts, foundations, and statutory grants. They will identify new funding opportunities, build relationships with funders, and write compelling applications that align with St Bride Foundation’s mission and strategic priorities.

This role is crucial in securing core funding, project-specific grants, and capital funding, enabling us to expand our heritage, learning, and community engagement programmes.

This role will be closely involved in projects that, under our new vision and mission, aim to transform SBF into a contemporary institute serving the creative industries, researchers and the wider public. The role will suit someone with a passion to take on challenges with the aim of creating a cultural hub fit for the 21st century.

Key Responsibilities:

1. Grant & Trust Fundraising

• Develop and implement a revenue and capital fundraising strategy, identifying compelling propositions and packages, and setting and securing agreed targets.
• Research and identify trusts, foundations, and grant opportunities aligned with our mission.
• Develop and manage a pipeline of funding prospects, ensuring a strategic and proactive approach to fundraising.
• Write and submit high-quality, compelling funding applications for core, project, and capital funding.
• Track and meet application deadlines, ensuring compliance with funder requirements.
• Work with the Board of Trustees to establish and manage a Fundraising Committee.

2. Relationship Management & Stewardship

• Build and maintain strong relationships with grant funders, trustees, and key stakeholders.
• Prepare engaging impact reports, updates, and presentations for funders.
• Ensure timely and effective stewardship and recognition of funders, increasing long-term support.
• Building internal relationships to developing an understanding of the work/projects and funding needs.

3. Strategy & Income Growth

• Develop and implement a trusts and grants fundraising strategy, setting targets and KPIs to maximise income.
• Work as part of the Senior Management Team to align funding applications with strategic priorities.
• Identify opportunities for multi-year funding and partnerships that provide sustainable income.

4. Compliance & Reporting

• Prepare regular reports on fundraising activities, including progress towards goals, donor acquisition, and retention rates.
• Ensure all grants and funding received are managed effectively, with clear budgeting and financial reporting.
• Maintain up-to-date records of applications, funding received, and reporting deadlines.
• Work collaboratively with the Senior Management team to ensure effective grant delivery and reporting.

Essential Qualifications & Experience:

• Several years of proven experience in trusts and grants fundraising, with a track record of securing funding from foundations, trusts, and statutory bodies.
• Strong research and prospecting skills, identifying the right funders for key projects.
• Excellent writing and communication skills, able to create compelling grant applications and reports.
• Experience in relationship management, with the ability to engage funders and maintain long-term partnerships.
• Ability to manage multiple applications and deadlines simultaneously.
• Strong understanding of budgeting and financial reporting for grant-funded projects.
• Knowledge of the charity sector and fundraising best practices.
• Self-motivated, with the ability to work independently and as part of a small team.

Desirable Qualifications & Experience:

• Experience securing capital or heritage funding (e.g., National Lottery Heritage Fund).
• Knowledge of arts, culture, or heritage funding streams.
• Experience implementing and managing a fundraising database.
• Understanding of fundraising regulations and best practices.
• Experience in charity marketing and communications.
• Knowledge of the local community, including networks and organisations.

Organisational Values & Expectations:

• Promote and uphold St Bride Foundation’s commitment to cultural preservation, lifelong learning, and community engagement.
• Work collaboratively with colleagues, volunteers, and external partners to support the Foundation’s charitable objectives.
• Uphold ethical standards and best practices in charity governance and operations.

Health & Safety Responsibilities:

• Ensure compliance with all relevant Health & Safety policies and charitable sector guidelines.
• Promote a safe and inclusive environment for colleagues, volunteers, and visitors.

Terms & Conditions:

Working Hours: 4 or 5 days a week (28/ 35 hours a week, excluding 1 hour lunch per day) 1 or 0.8 FTE

Salary Banding: (Band 2 - £46 -55k pa) 4 days Pro rata salary for 0.8 FTE = £36,800 - £44,000 pa

Job Description 

Role title

Operations Officer 

About Us 

Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:

We work alongside people to help them escape poverty, build confidence, and find community.

Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and

vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.

We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.

Mission 

The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other.

Vision 

Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again. 

Values 

These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation. 

An organisation that is driven by people with integrity and commitment to the cause.  We believe in leadership, development, growth, and continual learning.Ensuring fairness, equity and equality. Creating a place of respect, kindness and dignity for all.  A healthy environment where people have fun and can be creative.

Salary  £12, 979.20 per year

Permanent Contract. ( Subject to further funding ) 

Part-Time,  16 hours over 4 days 

Monday, Tuesday, Wednesday, and Friday 9 am - 2 pm ( With 1 hour Unpaid Lunch Break ) 

5-week Annual Leave plus Bank Holidays.

Working from our offices & Centres across Southwark/ Lewisham and  Havering and in the community/outreach locations

Hybrid can be discussed during an interview, and Flexible Hours are Also Available. There will be work/ training outside of office hours, with time off in lieu given

Main Purposes of Job and Key Tasks

We are seeking a highly organised and quick-witted Operations Officer to join our dynamic team at Spring Community Hub. The ideal candidate will have experience in operations or project management and excel at managing multiple priorities simultaneously. This role is crucial in supporting the day-to-day operations of the organisation and ensuring smooth workflows across various departments.

In addition to their primary operations duties, the Operations Officer will also play a key role in recruiting and managing volunteers, organising events, and assisting with fundraising activities. The Operations Officer will support impact, monitoring, and evaluation tasks to help demonstrate the effectiveness of our programs to funders and stakeholders.

This is an exciting opportunity for an experienced candidate, preferably from a project delivery or impact measurement and evaluation background.

Primary duties include:

• Administrative and Office Support: Provide daily administrative support to the Operations Manager and team, including scheduling meetings, managing calendars, coordinating logistics, handling correspondence, and overseeing general office administration functions such as phones, mail distribution, supply orders, and facilities management.

• Project Management Support: Assist with project planning and execution, ensuring that timelines and deliverables are met. Help prepare project documentation, track progress, and provide updates to stakeholders. This includes running reports via our CRM system and other tools.

• Process Improvement: Identify areas for process improvement within the operations team and assist in implementing new procedures to increase efficiency and productivity. Contribute to maintaining a quality assurance schedule and support various business support functions.

• Communication and Collaboration: Act as a liaison between different departments to facilitate smooth communication and collaboration. Provide timely updates on project status and operational activities, ensuring transparency and alignment across the organisation.

• Problem Solving: Address operational challenges promptly and effectively, demonstrating quick thinking and resourcefulness to resolve issues as they arise.

• Inventory and Resource Management: Assist in managing inventory and supplies, ensuring timely procurement and distribution of resources to meet departmental needs.

• Volunteer Recruitment and Management: Lead the recruitment, onboarding, and management of volunteers, building strong relationships and fostering a positive and inclusive volunteer culture. Recognise and appreciate the contributions of volunteers and provide them with support and training as needed.

• Event and Fundraising Management: Organise and manage events and fundraising activities, including planning, logistics, coordination, and execution. Work with the team to develop and implement strategies to achieve fundraising goals and ensure successful events that engage the community and stakeholders.

• Customer and Stakeholder Support: Provide exceptional customer service by responding to inquiries and resolving issues with professionalism and efficiency. Represent the organisation at external meetings and events with community partners, local authorities, funders, and other key stakeholders.

• General Office Administration: Support the smooth running of the office by handling routine executive support tasks, event planning, and general office administration. Assist with recruitment processes for staff and volunteers, including job postings and duties related to new hires.

• Compliance and Safety: Ensure adherence to Health and Safety guidelines, risk assessments, and safeguarding measures. Comply with SCH policies and procedures regarding the operation of services and policies.

• Supporting Impact, Monitoring, and Evaluation: Occasionally assist the impact, monitoring, and evaluation (IM&E) function by supporting data collection and analysis, preparing reports, and contributing to the development of data collection tools. Help with the production of reports for internal and external audiences as needed.

• There will be some out-of-hours working occasionally for Events / Development/ Training sessions according to the needs of the business - which you will be able to arrange time off in lieu with your Line Manager.

• The post holder will be required to be flexible to the changing needs of the organisation and as such undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the CEO, Senior Leadership Team and Trustees.

Person Specification

• Organisational Skills: Exceptional organisational skills with the ability to manage multiple tasks and priorities effectively.

• Communication Skills: Excellent verbal and written communication skills, capable of articulating ideas clearly and concisely.

• Problem-Solving: Strong problem-solving skills with the ability to think on your feet and adapt to changing circumstances.

• Attention to Detail: Keen attention to detail and a commitment to accuracy and thoroughness.

• Technology Proficiency: Proficient in Microsoft/Google Office (Word, Excel, PowerPoint) and experience with project management software (e.g., Zoho, Trello) is a plus.

• Team Player: Ability to work collaboratively in a team environment while also being capable of working independently and taking initiative. A self-motivated, organised, and methodical approach to work with excellent time management skills.

• Interpersonal Skills: Excellent interpersonal skills and the ability to engage appropriately with a wide variety of people, including colleagues, volunteers, partners, and stakeholders.

• Event and Fundraising Skills: Experience in organising events and managing fundraising activities, including planning, logistics, and community engagement.

• Adaptability: Open to change and continuous improvement, with a proactive approach to learning and training as required by Spring Community Hub.

Additional Requirements:

• Flexibility: Willingness to occasionally work outside standard hours for events, development sessions, or training, with time off in lieu of arranged with your line manager.

• Compliance: Understanding of confidentiality, GDPR implications, and the importance of record-keeping and other safe working practices..

• Personal Attributes: Compassionate and empathetic, with a genuine interest in the well-being of others. Ability to remain calm in challenging situations and reinforce boundaries.

This role is subject to a Disclosure and Barring Service (DBS) check.

Commitment to Equal Opportunities 

All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying

We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.

We believe diversity is a strength, and our aim is to make sure that SCH reflects the communities we serve. 

SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.

We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.

Responsible for staff/equipment 

Volunteers/Phone/Laptop

Reporting to…

• Operations Manager 

Why Join Us / Benefits 

• A warm, welcoming, and passionate working environment.

• People-focused with a friendly and supportive workplace culture

• We are a London Living Wage Employer

• An active commitment to equality and diversity

• We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.

• Generous annual leave entitlement: 33 days annual leave (including bank holidays)

• Company pension scheme.

• Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team

How to Apply 

Fill in the application form. You will then be asked to submit your CV.

Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after the interview for the successful candidate)

Closing Date:  Interviews to be held Virtually: 

Application process:

1. Complete our Application form 

2. Submit your CV with a Supporting Statement.

3. Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview

4. If you are shortlisted from the Telephone Interview, you will be invited to a formal interview, which will consist of the following: 

• A  Presentation topic will be shared with you in advance

• 60-minute Panel Interview with members of the SLT / Board of Trustees - Questions will be shared with you before the interview so that you can prepare. 

• Role-specific Practical Task 

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Head of  Compliance and Development to discuss how we can help.

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is actively recruiting for the position of ‘Direct Marketing Manager’ to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.

The Direct Marketing Manager has operational and strategic responsibility in developing and implementing the Islamic Relief UK direct marketing programme. This includes the following key direct marketing channels: Email, SMS, Direct Mail, OOH and DRTV. The postholder will ensure the delivery of cross-channel, high profile and impactful marketing campaigns that drive action and improve supporter retention.

Knowledge, skills and attributes required:

• Educated to Degree level, or equivalent standard
• Professional qualification in Marketing
• Ability to communicate technical information and requirements to non-technical management and internal stakeholders
• Working knowledge of Adobe Creative Suite
• Commercially aware with good understanding of budget management and ROI
• An aptitude to plan annually, multiple campaigns and activities 
• An understanding of marketing and other current marketing trends
• An ability to manage multiple projects
• An understanding of marketing strategy, marketing techniques, and knowledge of qualitative and quantitative research techniques 
• Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels.
• Excellent project management skills, ability to set goals and manage appropriate activity  to achieve them
• Ability to drive creative development and ideas
• Excellent analytical skills with the proven ability to manipulate and interpret information
• Ability to influence and persuade at various levels across the organisation
• Ability to review and evaluate marketing communication activities and identify opportunities for improvements
• Extensive knowledge of marketing principles and techniques – both traditional and digital
• Knowledge of branding and marketing in the INGO sector
• Extensive working knowledge of email marketing platforms

Experience required:

• Production of core marketing collateral including print, digital and audio-visual resources
• Management of integrated campaigns across all direct marketing channels
• Experience of audience profiling and segmentation
• Implementing successful customer/donor journeys across all direct marketing channels
• Raising funds/generating profit across all direct marketing channels
• Demonstrable experience of using email marketing platforms to develop customer journeys, raise funds and drive engagement with customers/donors
• Third sector experience, specifically within a marketing led role
• Experience of influencing and managing a wide range of stakeholders in a complex organisation
• Practical experience of successfully managing marketing budgets, evaluation and monitoring systems
• Proven experience in planning and project management, with the skills to engage colleagues and support at all levels
• Experience of building, developing and managing strategic partnerships with business suppliers (including creative and buying agencies), ensuring development of clear briefs, value-for-money, achievement of results, compliance and commitment to an organisations values and goals  
• Experience of working with data management/analysis teams  
• Experience of delivering with set budgets and using resources effectively to successfully balance creative aspirations with limited financial and other resources
• A track record of developing innovative marketing campaigns across all media and platforms 

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place in mid-July 2025.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer