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Page 1 of 17
Luton, Bedfordshire (On-site)
Up to £21767.49 per annum
Job description

Victim Support is looking for a full time Victim Contact Worker to work as part of the Luton Youth Offending Service, this role will be based within the YOS in Luton. This is a fixed term role until 31/08/2023 with hybrid working between office and home. This role will include some evening working.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

  • Flexible working options including hybrid working
  • 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
  • Pension with 5% employer contribution
  • Enhanced sick pay allowances & maternity payments
  • High Street, retail, holiday, entertainment & leisure discounts
  • Access to our financial wellbeing hub & salary deducted finance
  • Employee assistance programme & wellbeing support
  • Ongoing training & support with opportunities for career development & progression

About the role:

This role is to ensure there is a systematic victim perspective in relation to work with young people who offend, particularly in regard to communicating victim safety issues and implementing restorative justice measures.

The main duties include making contact with victims of crime on behalf of the Youth Offending Service. To ensure that victims are supported and signposted to relevant agencies. To provide the Youth Offending Service with accurate written feedback regarding the views and feelings of the victim for use in a range of reports, assessments, management oversight and resettlement planning.

This post holder will be seconded to and based in the Luton Youth Offending Service and receive referrals, case management supervision and managerial oversight from the YOS Operations Manager.

The successful applicant will need to be able to prioritise work and deal with competing or conflicting demands/needs and interests and promote organisation interests and values.

As an VCW you will be:

  • Contact victims of crime offering high quality support and advocacy service on behalf of YOS
  • Managing a caseload; identifying and assessing risks and needs, providing tailored support and signposting as appropriate
  • Working with other agencies and advocating on behalf of victims, being the active link between YOS and other agencies
  • To feedback victim's updates and outcomes of interventions
  • Promoting the service by being involved in the development of awareness of the victim's perspective within the YOS, Victim Contact Centre and Probation

You will need:

  • Experience of working in support and advocacy with victims of crime is advantageous
  • To be able to prioritise work and deal with competing demands
  • Experience of working in a multi agency environment
  • Understanding of the Restorative Justice Process
  • To be able to work flexibly to facilitate the participation in restorative justice interventions

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

More about Victim Support

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales.

... Read more

Posted on: 09 August 2022
Closing date: 06 September 2022 at 16:34
Job ref: 4336
Tags: Advice, Information,Support Worker