Involvement manager jobs near Birmingham, West Midlands
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St Giles Hospice is looking a Marketing Campaigns Coordinator who will have responsibility for the delivery of marketing campaigns. You will be project managing campaigns from inception to completion in collaboration with our internal departments, particularly; our 40th Anniversary public art trail – March of the Elephants, Fundraising and Shops to ensure they fully implement their marketing plans in order to generate funds for St Giles. You will work with the Head of Marketing and Communications and Senior Marketing and Communications Officer to devise, implement and report on campaigns as part of the annual income generation marketing calendar.
To reward the hard work of our fantastic staff, St Giles hospice offers an excellent benefits package as per the below;
• 27 days annual leave plus 8 bank holidays, (rising to 35 days with service) pro-rata’d for part time staff.
• Contributory pension scheme
• Free car parking
• Training and development opportunities as well as progression within the organisation.
Having a CQC rating of outstanding, St Giles Hospice is a registered charity providing high-quality medical and nursing care for local people living with cancer and other serious illnesses, as well as offering support for their families and helpers. Care is offered in a variety of ways according to the individual’s needs and are offered out in the community as well as from Day Unit Facilities at Sutton Coldfield and Uttoxeter.
We receive funding from the NHS but primarily we rely on fundraising activities and legacies, together with trading activities, 21 Shops, Lottery and Other Trading to support our work. We employ 300 people across a broad range of roles; from direct patient care to fundraising and administration as well as support from 1000 volunteers to help us provide and support our services.
If this sounds like a role that you would be suited to then we would love to hear from you. To apply please click on the link and follow the instructions.
Just so you know;
This post maybe subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role.
All correspondence in response to applications will be sent via email. Due to the number of applications received, it is not always possible to respond to every application. Therefore, applicants who do not receive a response within 14 days of the review date should assume that they have been unsuccessful.
The client requests no contact from agencies or media sales.
Title: Co-Production and Involvement Manager Secure Care
Hours: Full time, 35hrs per week
Contract: 2 years fixed term contract
Salary: £33,076.13 to £36,627.57 or £35,722.24 to £39,273.67pa inclusive of London Weighting.
We have an exciting opportunity for Co-Production and Involvement Manager Secure Care to join our Policy and Practice team.
We believe in the importance and value of the voice of lived experience in shaping not only our project work, but as the ‘golden thread’ through all our work. We have a proven track record of consistently overcoming perceived barriers when engaging with people who are severely affected by mental illness.
We have a strong, established strategic co-production and involvement practice, with additional expertise in community engagement, organising and listening. We facilitate the co-production of specific strategies for each area, programme or service context we work in. Our overall approach is to support and train experts by experience to facilitate the gathering of lived experience insights from diverse backgrounds, who can represent and influence the quality, development and evaluation of services.
How you will make a difference:
As a Co-Production and Involvement Manager Secure Care you will be supporting the Head of Programmes with delivering strategic programmes of work across the Policy and Practice department with a focus on Secure Care and In-patient services. You will ensure that programme team has the tools needed to meet project milestones, liaising with internal and external stakeholders to support the smooth running and delivery of project activity.
Key responsibilities of the role will include:
- supporting and developing expert by experience leaders in their role to ensure it is a positive experience
- championing the value of lived experience in co-design, co-implementation and co-evaluation, and power of peer support in co-delivery
- identifying opportunities to disseminate support and share resources, trainings, webinars and other resources with colleagues, and co-produce these where possible.
- supporting submission of bids, tenders and funding proposals
- undertaking the drafting of highlight reports, including identification of risks and issues, challenges, and any updates to budgets to the Head of Programmes
- working with experts by experience from a range of different communities to gather insights and understand specific needs and issues
More information can be found in the job description attached to our direct advert.
What we are looking for
We are looking for an individual who has:
- experience of delivering projects of all sizes
- an interest in the value of lived experience as a complementary perspective to the professional perspective – to arrive at better solutions
- experience of delivering focus groups, engaging attendees and extracting relevant insights and key themes from people with lived experience of severe mental illness
- strong interpersonal skills, and manage positive relationships with external stakeholder, team members and people with Lived Experience
- ability to work independently and lead on specific projects
- have an aptitude for collaborative working, including: active listening, appreciating different perspectives, using positive language, and having a proactive, solutions-focused approach
You may also have:
- Understanding of the wider health and social care systems in England, including different pathways in and out of services, and service provision for people severely affected by mental illness
- Experience of co-producing initiatives with service users and experts
- Experience of influencing public policy
- Experience of working for a charitable or campaigning organisation or of working with people severely affected by mental illness
Caring for our people
We offer a wide range of support. Some of our benefits include:
- Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have a BUPA Employee Assistance Programme with access to appointments.
- Taking time for you: we work flexibly –you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off.
- Planning for the future: We have a contributory pension scheme.
- Structured Induction: Onboarding you into the Charity supporting your wellbeing along the way.
- £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member
Who we are
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning+ (LGBTQ+), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this.
The client requests no contact from agencies or media sales.
Location: Home based (UK-Wide)
Salary: £23,384 - £24,328 pro rota'd (depending on skills and experience) + London allowance of £3,600 (if applicable)
Working Hours: 28 per week
Closing Date: 25 August 2022
Interview Date: W/C 5th September (Via Microsoft Teams)
Hours: This is a part time role, working 28 hours per week
Salary: Please note the salary will be pro rota'd.
Please note: the deadline for submitting applications for this vacancy is 17:00pm on the closing date.
They reserve the right to close this vacancy early if they receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About our client
Who they are
Our client is a vital source of support and a powerful force for change for everyone affected by dementia.
What they want
They will not rest until people with dementia and their carers live more fulfilled and less fearful lives, free from stigma and inequality.
What they do
They support people affected by dementia through some of the hardest and most frightening times, to improve their lives and help to avoid crisis.
No matter whoever you are, whatever you’re going through, you can turn to our client for expert support through practical advice, emotional support, and guidance for the best next step
They join forces with people affected by dementia, leading scientists and policy makers, amplifying voices to push for cutting edge breakthroughs and societal change that’ll improve the lives of people affected by dementia, now and in the future.
How they do it
They’re the friendly face of support, the warm voice at the end of the phone and the determined minds who will fight passionately for the cause of everyone affected by dementia.
About the role
They have an exciting opportunity to join in a virtual capacity only, their award-winning Time for Dementia team who currently cover southern England.
They enable people affected by dementia to help improve the knowledge and understanding of dementia for their health professionals leading to a better standard of professional support for future generations. You will need to be flexible in your work to ensure that they can provide their contracted services.
Also one day a week will be working with the Dementia Voice team.
- Be part of a highly motivated and supportive team, sharing responsibility of some group activities.
- Build relationships with a range of contacts, networking with health and care professionals
- Develop networks and pathways with partner organisations who work in the field of dementia, ensuring good relationships and referrals to time for Dementia.
- Supporting and empowering people and their families to shape the future of healthcare.
- Ability to facilitate their virtual visits, complete KIT telephone calls, and engage well with service users and other professionals.
- You’ll be supporting activities that enable them to gather evidence to better understand peoples’ experiences, helping them make the case for change.
- Coordinate and send invites by email and text as well as supporting colleagues on zoom video calls to run discussion groups.
- Confident and comfortable to make one to one telephone calls, updating records on the Dementia Voice database so that colleagues from across the organisation can involve them in their involvement activities.
- Be a self-starter.
- Comfortable to set timescales within a team and on your own.
- Excellent interpersonal skills, being approachable and friendly.
- Excellent communication skills, both verbal and written.
- Excellent attention to detail.
- Excellent IT skills and ability to use Microsoft packages confidently.
- Be enthusiastic and passionate with a can-do attitude.
- Be able to work collaboratively with other team members if/when required.
You may have experience of the following: Service User Involvement Officer, Mental Health, Dementia, Charity, Not for Profit, Community Engagement Officer, Community Support, Consultation, etc.
Ref: 135 420
Spinal Research is an international medical research charity working to end paralysis for people with spinal cord injury. Spinal cord injury affects an estimated 60,000 people in the UK and over 3 million worldwide. It can happen to anyone at any time and is life-changing. The most common causes are a broken back or neck from a fall, road traffic accident or sporting injury.
We are looking for an outstanding mass participation event fundraising manager to manage, organise and implement plans and initiatives for the portfolio of mass participation events in which it is currently involved to maximise sponsorship income.
You will be responsible maintaining all existing, and develop new sources of, support and income from mass participation and challenge events. Working alongside our community fundraising manager, the role requires an engaging and enthusiastic individual who will motivate and support participants to raise significant income. This will include London marathon, Berlin marathon, Ride London and Great North Run, amongst others.
You will be joining a small but ambitious team, that is working hard to grow our fundraising income. This is a fantastic opportunity to have autonomy, in a supportive environment, working for a great cause.
The client requests no contact from agencies or media sales.
At the Public Interest News Foundation (PINF), we want everyone in the UK to benefit from public interest news that speaks to them, for them and with them. We work with print and digital news providers of all shapes and sizes, focusing in particular on independent providers with turnover below £2m. These innovative social enterprises are developing new models of journalism, but they face great challenges.
Since we started work in March 2020, we have provided independent news providers with funding and leadership development opportunities, backed up by original research. Now, we want to strengthen the support for our mission among policymakers in the UK Government and devolved administrations.
As Campaigns Manager, you will have lead responsibility for the success of the ‘News for All’ campaign, which aims to promote the value of independent public interest news to policymakers and stakeholders. You will also be responsible for coordinating the Public Interest News Network, through which we work with a range of our partner organisations. And you will make sure that our core communications are clear and compelling.
We are a small, dedicated team with big ambitions. We work remotely from home or in co-working spaces, with get-togethers at least once a month. We all contribute to PINF’s evolving strategy, and we support and stretch each other to do our best work.
We are committed to building a diverse team who can bring their experiences from work and home into this role. Therefore, we actively encourage applications from Black, Asian or minoritised groups, LGBTQ+ people and people with disabilities.
You will have the following skills and attributes:
- Advocacy. You will be able to develop and deliver an effective campaign, drawing on your excellent knowledge and understanding of the UK’s political framework to build effective working relationships with Ministers, MPs and Peers, members of the devolved administrations and civil servants.
- Communications. You will be able to use your outstanding written and verbal communication skills, including copy-writing and public speaking, to draft and deliver output including speeches, consultation responses, blog posts and comment pieces.
- Media. You will be able to engage effectively with print, digital and broadcast journalists, and manage PINF’s social media channels.
- Policy. You will be able to distil complex policy issues into clear and compelling positions by drawing on internal and external research. You do not have to be a sector specialist when you start the role, but you should be able to build your knowledge and understanding rapidly.
- Partnerships. You will be able to build a coalition of organisations and individuals, drawing on your skill for effective working relationships and your instinct for collaboration to engage and empower people from all backgrounds and experiences.
- Administration. You will be able to stay on top of your workload by using relevant software (including Microsoft Office, e-campaigning tools and content management systems), keeping accurate and up-to-date records, and prioritising between competing tasks.
In your first 12 months as Campaigns Manager, you will:
- Lead on the successful delivery of the ‘News for All’ campaign, through which we are working in partnership with a range of organisations and individuals to ensure that policymakers support independent news providers through the forthcoming Digital Competition Bill and other areas of public policy.
- Co-ordinate the Public Interest News Network, through which we are developing our relationships with our partner organisations, to ensure that we contribute as effectively and efficiently as possible towards our shared aims.
- Build PINF’s profile and reputation with key audience groups, including not only policymakers, but also independent news providers, philanthropists and big tech companies, through a running programme of media and social media communications.
We are a small and friendly team of dedicated people who work remotely with a high degree of responsibility and autonomy. We meet at least once a month in London, and we can cover reasonable travel costs for employees who are based outside London to attend these meetings. We can also pay for employees to use co-working spaces in their local area if they prefer not to work from home. We are happy for employees to manage their own time, so long as they are available to take calls and meetings and respond to emails within normal office hours (9.30am-5.30pm, Monday-Friday). The Campaigns Manager will be entitled to 28 days paid leave, including bank holidays.
At PINF, we are committed to promoting a diverse and inclusive organisation. We offer flexible working arrangements to support staff from different backgrounds, and we particularly encourage applications from people whose backgrounds are under-represented in the news media.
We intend to appoint the Campaigns Manager on a twelve-month full-time contract (40 hours per week with an hour each day for lunch). With further funding, we hope to develop this into a permanent role, so, for the right candidate, this could be the start of a long-term involvement with the Public Interest News Foundation. Permanent employees receive matching pension contributions of 5% and can participate in our salary sacrifice scheme to lease an electric car.
The client requests no contact from agencies or media sales.
Could you be our new Service Manager?
Who we’re looking for
Are you dynamic and resourceful? Are you motivated by helping people to help themselves? Can you enthuse a volunteer team to support people experiencing complex and emotionally demanding issues? We’re seeking a Service Manager to maintain and develop our client-facing service at Birmingham Civil and Family Justice Centre.
You will be an excellent communicator, as well as a practical, well organised and hardworking individual, preferably with experience in the voluntary sector or equivalent transferable experience.
Reporting to the Regional Service Manager (South), you will be responsible for recruiting, training and supporting volunteers to deliver a service to Litigants in Person, facilitating day-to-day operations, building and sustaining relationships with key contacts in the University and the local court and contributing to a fundraising target.
For an informal conversation about the role, please contact Kerri Thompson, Regional Manager, South in the first instance.
Applicants should apply with a CV and a covering letter explaining persuasively why we should offer you the post. It is important that your letter should provide evidence of the criteria detailed in the person specification.
The client requests no contact from agencies or media sales.
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are: Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a Case Manager to join our team on a 12-month Fixed Term Contract.
Please see below for more information on what just might be your future role.
Case Manager (Afghan Locally Embedded Civilians Project)
Salary: up to £29,341.00 per annum
Location: This is a community embedded, field-based, position which includes home working and a requirement for flexible working locations.
Hours: 35 hours per week
Job Type: Fixed Term – 12 months
The client group for this role are wounded, injured and sick individuals and families, including those who may be elderly, ill, or disabled. Given the potential needs of the client group and that certain requirements of the role fall within regulated activities, such as advising or guiding vulnerable adults, this position is subject to an enhanced DBS check or country equivalent checks.
Anyone connected with Help for Heroes may be at risk and/or vulnerable/temporarily vulnerable, either by statutory definition or through circumstance. Help for Heroes is committed to safeguarding and ensuring the welfare of vulnerable adults, children, and young people and expects all employees and volunteers to share this commitment.
This newly created post has been created specifically in response to increased service demand arising from the UK settlement of Afghan nationals who have worked under the command of British armed forces and who may be wounded, injured or sick as a consequence. Case Managers work with the individual, their family and other stakeholders as required.
The role is to provide a fully person-centred Case Management service, including assessment, recovery planning, co-ordination, and review, for wounded, injured and sick beneficiaries and their families. The Case Manager will also specifically provide welfare support, guidance, and advice where this is required as part of a recovery plan.
Working collaboratively as part of our wider Recovery Services Directorate, you will identify need, create support pathways (internal and external), and co-ordinate structured support plans where beneficiaries have multi-dimensional or more intensive needs.
The requirement for collaborative practice extends to supporting, as required, hybrid and blended models of service provision including the design and delivery of group programmes, promoting engagement opportunities and community activation. The provision of accessible services is achieved through utilising opportunities for physical, remote, and digital delivery methods.
Informed by a strengths / asset-based approach, the Case Manager will work to an ethos which nurtures and harnesses beneficiary confidence, competence, attributes, skills, and knowledge by promoting engagement, purposeful participation, and independence. This is with a view to progressing recovery and sustaining wellness in line with the Help for Heroes’ Fair Deal commitment.
Localised activity of the Case Manager will reflect community assets and resources available to maximise the recovery chances of individuals.
The postholder will work cross functionally.
Accountable for delivery of the provisions of the Case Management Service Framework and Service Standards.
The role forms part of the Case Management Service, with leadership provided by the Head of Service and delegated through the regional Operational Manager (Case Management). Recovery teams work collaboratively and cross-functionally under the overall leadership of the Services Director.
Responsible for enhancing the beneficiary’s sense of security, self-management, independence, and their ability to improve overall quality of life through empowerment to actively participate in managing their own recovery.
Responsible for ensuring the most positive beneficiary experience, within the resources available, with particular attention on accessibility of services and beneficiary involvement to support achievement of the ‘fair deal’ outcomes; being physically and mentally well, feeling connected (safe and secure) and leading a productive life.
Level 3 qualification in Welfare / Health and Social Care / or a related field; the equivalent experience working in community settings (3 years).
Essential Knowledge, Skills & Experience
- Proven track record in the delivery of safe and effective practice aimed at progressing improved outcomes in general health, socio-economic situation, connectivity, confidence, and independence.
- Demonstrable knowledge and experience in the use and delivery of engagement strategies and approaches to achieve recovery progression and quality of life outcomes.
- Ability to communicate effectively (empathise) with wounded, injured and sick service users and their families.
- Ability to liaise with beneficiaries and a wide range of internal and external contacts and cross sector organisations to increase opportunities and positive outcomes for beneficiaries.
- Be an effective decision maker employing good reasoning and judgement skills, capable of taking independent action when undertaking duties remotely from others and reporting back to line manager and others as required.
- Be confident and competent in front facing direct delivery with a variety of audiences in different situations.
- Have initiative and creativity to contribute to the development of a quality, sustainable service offer.
- Be competent in the use of computers, electronic client management systems and particularly the use of Office 365 and Teams.
- Have sector experience – charity/military.
- Have the ability to work effectively as part of a dispersed team.
- Have an affinity with the Help for Heroes ethos, and behaviour and values framework.
Desirable Knowledge, Skills & Experience
- Understanding of the Help for Heroes recovery ethos and holistic approach.
- Either lived or gained experience relating to the needs of this client group.
- Fluency in an appropriate language or dialect, for example Farsi or Dari.
- Experience in the facilitation and delivery of community-based services.
- Experience of facilitating beneficiary involvement and co-production.
Closing Date: 11/08/2022 23:59
To Apply and for More Information:
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
Help for Heroes is committed to safeguarding and ensuring the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI).
No agencies please.
Job Title: IT Business Partner Project Manager
Region: Home Based
Directorate: Information Technology, Finance, Commercial
Contract: Fixed Term Contract (24 Months), Full Time (35 hours per week)
Salary: £43,313 to £45,788 Per Annum
At the Royal British Legion, we believe in building on potential. As an IT Business Partner Project Manager your ability to serve as the strategic interface within assigned business unit or functional area for the purpose of business technology strategy development, solution discovery, risk management, budget development and customer relationship management could have a real impact on people’s lives.
At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.
We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.
As a IT Business Partner Project Manager, you will be responsible for proactively sharing knowledge of technology risks and opportunities to build competitive advantage and improve efficiency and effectiveness of business units and eliminate duplicity. Partners with business leadership and other key stakeholders to define opportunities, consistency of approach, identify and prioritise projects based on predefined criteria (e.g. return on investment, efficiency gain, productivity, compliance), in order to support the organisational business strategy.
If successful, the main duties of your role will be:
- Leads on the development and implementation of IT Digital transformation roadmaps ensuring successful introduction across the organisation ensuring a high level of customer satisfaction.
- Leads in ensuring business areas understand what is possible with the adoption of information systems in-order to use them to the best business advantage, supporting operational and strategic priorities.
- Proactively acts as a “trusted advisor,” and is the initial IT point of contact to business line managers. Representing IT in supporting, promoting and adopting IT services, projects, initiatives and capabilities.
- Develops and implements sound rationale for portfolio management and managing product phase-in-phase-out plans, proactively anticipating gaps and overlaps within the portfolio.
- Responsible for the development of solution concepts and the production of business cases for Road Maps, Projects, investment scenarios and opportunity vs. benefits cases in order to support areas of IT investment within the business.
- Responsible for identifying, capturing and prioritising demand for IT services within the business function(s), working closely with business function leadership to help formulate the central IT budget and delivery plans, working closely with; IM&T colleagues, Vendors, Transformation Management Office (TMO) and others
- Responsible and capable of planning and managing the successful delivery of complex IT Projects. Uses experience and knowledge of project management methodologies and techniques to deliver IT and Infrastructure projects to time, quality and budget.
- Responsible for the collaboration within IM&T architecture and operations teams to ensure solution compatibility with IM&T company standards.
- Responsible for overseeing the launch of new IT solutions to maximize the positive impact to the Organisation.
- Organises stakeholder inclusion in workshops, demonstrations, Proof of Concept and other meetings to ensure that there is enough business involvement and information to support projects and investment initiatives.
About the Royal British Legion – Careers in Data and Technology
Across the country, in every city and on every street, the RBL is there to support our Armed Forces community. It's this mission, this scale, this challenge and the values we all live by, that makes the Legion such a fulfilling place to thrive.
Joining our Data and Technology team would make you a crucial part of our IM&T directorate. Here you’d ensure RBL operates in the most effective way and delivers the best service to the people who need it.
We want our Data and Technology teams to be able to problem solve, innovate, build and work with our organisational directorates to deliver change programmes. That’s why we’ve invested in the delivery of smart and flexible working and ensured all our systems are cloud-based and secure.
It’s an exciting time to join our growing in-house team. And, if you want to give your days meaning. To put your passion into a role with real impact. To support people and be supported yourself. In an inclusive team that faces every challenge together. Whatever your interests and ambitions, we think you’ll find a role here that works for you, with career opportunities right across the UK.
We believe that the compassion, understanding, and service we show each and every individual should be reflected in the way we all support, respect, and include every individual who works with us. We want everyone involved in our work or receiving our services, to feel proud to contribute to or be part of a diverse and inclusive organisation.
We recognise that we still have a long way to go to ensure that we make the RBL a truly great and inclusive organisation to work for and be part of so we have set out our commitments to provide a clear path to deliver this ambition. We will keep listening, learning, and sharing our progress and impact.
How to Apply
Please click ‘Apply online’
Closing date for this role is: 09/08/2022
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.
The client requests no contact from agencies or media sales.
Housing & Homelessness Manager vacancy at award winning charity RMC.
Reporting to: Head of Services
Hours: Full time 35 hours a week
Contract Permanent with six months’ probation
Closing date 31st August 2022
The Refugee and Migrant Centre (RMC) is an established, multi award winning charity that provides a safe, welcoming environment to thousands of refugees and migrants living in the Black Country and Birmingham.
Our highly skilled and diverse staff team provide a broad range of services including advice and support on immigration (OISC regulated level 1, 2 & 3), employment, welfare, education, ESOL, housing, homelessness, destitution, citizenship, health and wellbeing.
RMC have been assisting beneficiaries to access and sustain appropriate accommodation and improve their housing and living conditions for nearly two decades. RMC also deals with many aspects of homelessness, destitution, rough sleeping,exploitation,etc.
Purpose of the Job:
The Refugee & Migrant Centre (RMC) are a well-established, multi award winning regional charity, renowned for its work in assisting refugees and migrants through crisis and disadvantage; we remove barriers to integration and help our clients to become equal citizens via a whole person approach to delivery of services. RMC have a very broad remit and an extremely varied service user base.
The Housing & Homelessness Manager will join RMC at a management level and will work closely with the Head of Services, Regional Operations Manager and other key managers. This is an exciting time to be joining the team, as RMC grow to meet our aspirations. We are strengthening and expanding our infrastructure following a period of rapid growth in activities and development as well as in staff numbers and turnover.
Purpose and Scope of the Role
This role is essential for the day-to-day management of our Housing & Homelessness services and in particular, the delivery of front-line services. You will ensure that an excellent quality service which meets the needs of people experiencing housing and associated difficulties is provided at all times. To this end, you will lead and supervise a staff and volunteer team delivering a specialist service.
This role sits within our casework team which offers holistic advice and a whole person-centred approach. The housing support speciality will help people to prevent the loss of their homes, to resettle after a period of homelessness and where their housing issues are as a result of domestic abuse. People we work with might be facing difficulties such as mental health issues, drugs and alcohol use, anti-social behaviour or domestic abuse. We work with the whole household and support individuals and families through our specialist workers where relevant and link clients in with a range of in-house and external support. The Housing Manager’s role provides oversight of this support to clients, ensuring that all issues are appropriately assessed and managed, through line management of staff, risk assessments, safeguarding and service overview. This role will develop and lead on multi agency relationships across the region to ensure that all support is delivered taking account of statutory and voluntary services available.
Description of the role- main objectives
- To support and manage the staff team delivering housing & homelessness services to ensure the most effective service is delivered to our clients.
- To ensure the service adheres to RMC’s Quality Standards and meets contractual and internal performance targets
- To support the integration of volunteers in the service, offering input to their recruitment, training, management and organisation.
- To assist in the marketing and promotion of the service
- To ensure the service is professional, impartial, pragmatic and focused on getting the best outcomes possible for our clients.
- To develop RMC’s Housing & Homelessness work to the next level looking at ways to support clients after initial crisis period.
You will be someone who can demonstrate the following knowledge, skills and experience:
- Experience of day to day staff and service management, including casework support and supervision
- Specific and demonstrable experience of managing housing advice provision
- Experience of promoting the take- up of services amongst multi- disciplinary teams
- Competent in the use of a range of IT tools to carry out your work, including case management systems, Microsoft applications, internet and email etc.
Managing staff to ensure Housing support service delivery
- To set stretching and realistic objectives and targets for individual staff members that enable the service delivery to meet its targets for funded projects/contracts.
- To line manage staff to meet those objectives and targets and to develop their skills, including coaching, mentoring and training individuals and the team.
- To ensure all service delivery meets contractual, quality and professional internal targets and standards.
- Be responsible for people management - including attendance, performance, motivation and learning and development needs.
- Monitor the level, nature and quality of RMC casework, ensuring a fair distribution of work among staff.
- To contribute to the day-to-day management of the service.
- To be responsible for the rota and ensuring that the service has adequate cover.
- To manage volunteers, including supporting their recruitment, training and development.
Provision and Development of Service
- Monitor the effectiveness and efficiency of service delivery.
- To develop RMC’s Housing & Homeless work and look at ways to support clients once the initial housing crisis is dealt with and they are in more sustainable housing.
- Identify best practice, develop and implement improvements to ensure client needs are met.
- Promote and market the service and work closely with other managers
- Promote effective working relationships with appropriate external agencies and internally across RMC’s departments.
- Assist in the development and implementation of service user involvement activities
- Contribute to, or lead regular team meetings, including advice team meetings.
- Produce management reports.
- Work in accordance with the appropriate operating model
- Respond promptly to reasonable internal and external information requests.
A DBS check will be carried out for this post.
In order to deliver the stated aims of for this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above, such duties will fall within the scope of the job and be directly related within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed
Demonstrate understanding and commitment to equal opportunities and diversity
Demonstrate a commitment and enthusiasm for working with our service user group
Able to build and maintain relationships whilst maintaining appropriate professional boundaries
Demonstrate a willingness to participate in shaping the future of the organisation by taking on responsibilities and projects in addition to core workload
Demonstrate a proactive approach to work
Strong team player, able to be flexible in response to changing priorities / needs.
Knowledge & skills
Understands the case management of tenancy related issues
Knowledge of Welfare Benefits and how they relate to Housing provision
Knowledge of Housing Legislation
Excellent technical literacy of Microsoft Applications e.g. Word, Excel, Power point, Outlook, Access
Good verbal and written communication skills, including accuracy and attention to detail
Good interpersonal skills including listening and display empathy
Excellent organisational skills, able to prioritise effectively and meet deadlines
Apply and promote risk management to work practices, working in line with policies and procedures
Demonstrate an awareness of GDPR and the need for confidentiality when dealing with personal information
Has a relevant vocational or academic qualification
5 years plus Housing management experience
Experience of managing teams
Experience of working with vulnerable groups
Experience of developing housing related services
Demonstrable experience of working within the Homes (Fit for Human Habitation) Act 2018 legislation
Contract management and delivery
What's in it for you?
- A competitive salary (from £30,000 to £33,000 depending on experience)
- 25 days holiday which increases with service
- Company matched pension, employee assistance programme, health and wellness support, mental health support
- Training and opportunities for advancement
- Team days / nights out
What we hope you'll do next:
To apply for this role, please fill out our application form which is found on the Refugee and Migrant Centre Website.
We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
The client requests no contact from agencies or media sales.
Sutton Coldfield Town Hall dates back to 1865 but in more recent history Sutton Coldfield Arts and Recreational Trust run the building as a Trust, employing a small team of passionate event and theatre professionals to manage the day-to-day running of the venue. Sutton Coldfield Town Hall now regularly plays host to a vast spectrum of events. From household name comedy shows and theatrical productions, to weddings and birthdays, to Town Council meetings and much, much more and still possesses an unequivocal air of romance and majesty.
The Creative & Business Development Manager is responsible for:
This position will create and deliver an interactive Creative Strategy and Programme which enhances the venue’s arts sector profile and includes a wide-range of arts/performance/cultural activities and local-to-national productions which engage all parts of our local communities as well as forge partnerships with other creative organizations to mutual benefit. In tandem, the Creative and Business Development Manager will lead on marketing and promotions (which complements the creative purpose) and in total will generate a positive creative reputation for the Town Hall venue.
- The development and delivery of a Creative Strategy and Programme by commissioning arts/performance/cultural events, activities and productions from local-to-national sources
- The Programme should fulfil the venue’s strategic ambitions; monitor and review the artistic programme and event content for quality, value for money and profit margins; explore new and innovative features which strengthen and extend the venue’s creative ambitions
- The Programme should incorporate inclusive Arts Community Engagement which offers day/evening/weekend activities to engage all parts of the local communities especially in terms of diversity, equalities and inclusion
- Exploring potential creative partnerships for the Town Hall venue with other creative organisations i.e. planning and delivery of joint productions; touring national/regional productions; “locally-grown” talent and productions to showcase at the Town Hall venue; bespoke partnerships with the Arts Council and wider arts sector organisations
- Business development, attending arts/business networking events to promote the Town Hall offers; such as Greater Birmingham Chambers of Commerce, Greater Birmingham & Solihull Local Enterprise Partnership, Sutton Coldfield Town Centre Regeneration Partnership, Town Centre BID etc.
- Developing a Marketing Plan which includes general positive PR, press releases, social media, website updates and creation of promotional material such as devising a quarterly Town Hall “What’s On” booklet which also encourages involvement/donations/sponsors
- Pursuit of grant funding opportunities
- Being first point for contact for high level external enquiries (outside remit of Box Office/sales team);
- In liaison with the Chair and Trustees, develop and sustain external relationships with key bodies such as The Arts Council, commercial arts venues/providers across the West Midlands and arts/performance networks and venues across Birmingham
- Such occasional duties which are commensurate with the Creative & Business Development
Note: Some evening and weekend working is required
The client requests no contact from agencies or media sales.
This new role will help shape ECCR’s work with churches and individuals, and specifically our resources and offering to Christians from Black Majority churches in Greater London.
About ECCR, the Money Makes Change programme and this role
ECCR is a Christian charity with a vision of a fairer, greener world – where justice and peace flourish, where creation is well cared for and the rights of the vulnerable are protected.
Our Money Makes Change programme empowers Christians to use their voice and finances to shape a fairer, greener world. This might include looking at their choice of bank, how their pension is invested, which companies they buy from or how they advocate for a fairer financial system.
We are increasingly aware that though we work ecumenically (we are a Body in Association with Churches Together in England) and aim to equip Christians from a wide range of churches, we could be doing much more to listen to, serve and partner with the growing Black Majority churches in the UK.
The Covid-19 pandemic has hit Black communities hard, with underlying health, social and economic inequalities intensified. This includes financial inequalities e.g. Black communities have statistically lower levels of savings and assets, higher barriers to accessing financial products, and under-representation in the finance sector. Fundamentally, the way that companies and financial institutions behave affects all of society, but Black and minority ethnic communities are impacted most.
The person appointed will be delivering a new pilot project that aims to empower Christians from Black Majority churches and networks in Greater London to align their finances with their values and be champions of ethical finance, helping make the finance sector and wider society more equitable for people from marginalised communities.
We recognise that given the diversity of Black Majority congregations in Greater London, the role holder may focus the pilot project on working with a specific denomination e.g. the Redeemed Christian Church of God or the New Testament Church of God. This will be discussed at the start of the project and may be shaped by the role holder’s own background, contacts and networks.
We are recruiting for an 8-month contract but hope to extend this if longer-term funding is secured.
- Develop inclusive, relevant resources and training materials from our existing successful Money Makes Change (MMC) programme, with and for Black Majority church audiences.
- Seek input and feedback from the project steering group and key stakeholders to shape the biblical/theological content of resources.
- Build relationships with Black Majority churches and networks in Greater London.
- Deliver workshops and training in partnership with local churches.
- Identify individuals who can act as Champions in their own congregation/community, supporting them to engage and inspire others.
- Gather and share stories from those who engage with the programme.
- Seek feedback from participants to improve future resources and training, and capture data that can be used to evaluate the impact of the project.
- Work with other colleagues to use learning from the pilot project to seek funding for future development.
- As a member of the small team of this Christian charity, contribute to and occasionally lead prayer meetings.
- Knowledge and experience of Black Majority church networks in Greater London.
- Passionate about ethical finance and economic justice issues and how Christians can bring about positive change in society.
- Able to deliver engaging presentations, workshops and training, and to facilitate group discussions and Bible study.
- Able to inspire Christians to connect their faith and their everyday lives including their finances.
- Experience in delivering and evaluating a project.
- Excellent organisational skills, including attention to detail.
- Experience of working or volunteering within the church, charity, campaigning or ethical finance sector.
- Able to work some evenings and weekends, and to travel within Greater London.
- As the charity is a Christian organisation, this post is covered by an Occupational Requirement (OR) under the Equality Act 2010 in that the successful applicant will be expected to be a practising Christian and will clearly demonstrate a personal commitment to the mission, principles, values and practises of the organisation.
If you feel that you meet the role requirements, please apply by submitting a CV and cover letter which sets out how you meet the criteria outlined in the person specification. Please submit your application via Charity Jobs.
The client requests no contact from agencies or media sales.
Head of Care and Quality Assurance
Up to Full Time (37 hours)
Salary Range £37,556 - £40,860 per annum (FTE)
Vision Homes Association has been providing support to vulnerable adults for over 30 years, specialising in providing support to people with complex needs. (VHA) is a charity, registered with the Charity Commission and its care provision is regulated by Care Quality Commission (CQC). We have services based in Shropshire, West Yorkshire and Head Office near Birmingham and it is expected that the post holder will be travelling regularly between these services. Some working from home/hybrid working can be discussed.
In return we can offer benefits which include:
- Generous annual leave allowance
- Flexible working opportunity
- Workplace pension scheme
- Employee Assistance scheme to support your health and wellbeing
If you are looking for a challenging and rewarding new role and share our values, now is an exciting time to join us and make a real difference to the lives of the vulnerable adults we support.
The purpose of the role
The Head of Care and Quality Assurance is an integral part of the Senior Management Team who is responsible for supporting VHA Care Services to uphold the Standards and expected Outcomes as laid down by the CQC, in line with the Health & Social Care Act 2014
The job holder will be accountable for overseeing the following aspects of service provision within the organisation:
1. To be responsible for ensuring compliance with all regulatory and contractual requirements and to act as the nominated individual for CQC registered services
2. To lead on completing compliance audits across VHA services against quality standards. This includes setting up a regular timetable of spot checks and audits as required.
3. To work toward the strategic ambition for the highest standard of care, advising on best practices and standards within each type of service and to ensure the service delivery reflects the service specification and contractual obligations and to maintain and improve CQC ratings for registered services.
4. To oversee the role of Health & Safety Responsible person, by reviewing, collating, monitoring and reporting on Accidents, Incidents and Near Misses (AINMs) and advising on best practices to improve service delivery.
5. To oversee the Safeguarding Adults register ensuring alerts are reported as and when required as well as reporting on active, closed and outstanding alerts submitted to local safeguarding teams.
6. To act as the Data Protection Officer for the group and ensure compliance with GDPR, data protection and reporting breaches to the Information Commissioners Office.
7. To record, monitor and report on the organisational complaints processes to ensure adherence to policy guidelines and timescale.
8. To ensure that all Policies and procedures, service guidelines and risk assessments are relevant, meet the needs of the people we support and adhered to by VHA staff.
Vision Homes Association is an Equal Opportunities Employer
The client requests no contact from agencies or media sales.
Are you looking for an opportunity to work from home?
Do you have excellent communication skills, both written and oral?
Are you able to provide outstanding customer care and represent Choice Support in a positive and professional manner to both internal and external agencies?
Then this is the role you have been looking for!
Choice Support currently delivers the Care Quality Commission (CQC) Experts by Experience contract across the whole of England. We are looking for an additional 2 Plan and Support Officers to join our team.
Working from home you will provide Experts by Experience colleagues with telephone and comprehensive administrative support to facilitate their involvement in CQC inspections and activities.
You will be the main point of contact for Experts by Experience before, during and after events. You will also provide telephone and administrative support to CQC Inspectors.
Experts by Experience colleagues are individuals employed by Choice Support who have lived experience of health and social care services. They take part in CQC inspections alongside CQC Inspectors.
Please submit your application by 4pm on 7th September 2022.
We reserve the right to close this position early, subject to receiving sufficient interest.
We are committed to promoting diversity and inclusion and taking action to address inequality. We particularly welcome applications from anyone who is from a Black, Asian or minority ethnic background, anyone who considers themselves to have a disability and members of the LGBTQ+ community.
Choice Support is Disability Confident which is a scheme run by the Department of Work and Pensions. As part of our commitment, we operate a Guaranteed Interview Scheme - all candidates who declare a disability and meet the essential criteria for the role will be guaranteed an interview.We are committed to promoting diversity and inclusion and taking action to address inequality. We particularly welcome applications from anyone who is from a Black, Asian or minority ethnic background, anyone who considers themselves to have a disability and members of the LGBTQ+ community.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Homicide Caseworker to join Victim Support's Homicide Service in West Yorkshire, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
- Pension with 5% employer contribution
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is to cover West Yorkshire and based working from home.
As a Homicide Caseworker you will:
Provide a high-quality, front-line service to bereaved people following Murder, Manslaughter or Infanticide, and deliver them a premium service with practical, emotional support using specialist commissioned services when supporting clients
- Act as the named contact and manage a case-load
- Maintain multi-agency links with Police Family Liaison Officers (FLOs) and other relevant organisations that can help to progress identified needs, and ensure that bereaved people are central to all processes that concern them
- Determine the appropriate involvement of homicide trained volunteers on a case by case basis and oversee their work
- Make effective links with operational colleagues in their region including the Witness Service to ensure a seamless service to bereaved people
- Supporting applicable clients through domestic homicide reviews and advocating on their behalf were necessary
You will need:
- Experience of working with bereaved people, victims of violent crime or other highly vulnerable people
- Proven ability to manage a complex case load.
- Be able to work within a multi-agency setting.
- Have knowledge of the Criminal justice system.
- Effective and sensitive communication - verbally and in written form influence others
- Driving Licence and use of own car and has the ability to travel within the relevant region and work unsocial hours
- Understanding of the Impact of violence on the bereavement process
Please see attached Job Description and Person Specification for further details.
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
CoachBright is a social mobility movement. We are working towards a day where no young person’s background determines their future. Still now, in 2022, there is a postcode lottery. We are at a crisis point. If you are born poor, you are likely to stay poor. The chances of a young person succeeding in life are largely down to where they live.
Our mission is to instil young people with the independence and resilience to lead the lives they want. Now, more than ever, it is essential that young people from disadvantaged backgrounds get the support they need to achieve their goals. Covid-19 has further widened the gap between the pupils who have the income and resources to withstand educational disruption, during the past few months and those who don’t. That’s why we’re playing our part to narrow the gap and support a generation of pupils to be their best.
We are young, ambitious and optimistic, and are looking for someone as passionate as we are about creating a socially just world. If you get out of bed to transform the life chances of young people and want to shape and grow a values-driven social mobility organisation, we would love to hear from you.
Come join the team as our first ever fundraiser helping us secure contracts from trusts and foundations and more.
Fundraiser (trusts/foundations and major donors) will be responsible for:
Researching, identifying and applying for funding applications:
Write and submit funding proposals to trusts and foundations
Build relationships with major trusts/foundations and high net worth donors to secure 5 and 6 figure income from trusts and foundations and over time major donors.
Meet fundraising targets of £90,000 to £150,000 annually in next 3 years
Plan and deliver fundraising / outreach pitches and presentations
Create engaging content for our website and social media that could lead to online fundraising, including writing press releases as required
Organise and host online / in-person events leading to fundraising for the organisation
Attend events and networking with relevant fundraising stakeholders
Manage information and record your fundraising activity on our database
Keeping funders up to date with projects and organisational growth
Internal Processes and Governance:
Raise awareness of the organisation's work, through creation of supporting documents / marketing info.
Prepare forecasts for fundraising quarterly, to present to the Board of Trustees
Interest and active involvement (where required) in CoachBright’s programmes, in order to really understand the nature of our work and therefore communicate this effectively and emotively to funders
We think a wide range of different work and educational experiences could support you to be successful in this role and encourage applications from candidates who feel they have the necessary skills and attitudes:
Proven experience of developing fundraising proposals to secure 5 and 6 figure income
Demonstrable experience of developing bids / proposals and budgets to meet the needs of service delivery
Experience of fundraising related to the charitable, international development and education sectors
Superb writing skills: succinct and compelling approach to writing long applications or short cover notes
Ability to exercise sound judgement
Strong interpersonal skills, with experience of managing diverse stakeholders inc. senior leaders / funders
Innovative: genuine motivation to come up with new ideas, be creative; and have the confidence to suggest these to the CEO / Trustees and then implement them!
Responsibility: this will be the first time CoachBright has a fundraiser and we want someone who can bring leadership and own this strand of work.
Vision: clear passion for why you want the role, what you bring as a fundraiser and your own career development
Adaptable: willingness to be flexible and ‘get stuck in’ to a fast-paced, dynamic and fun start-up environment
Other desirable attributes
Knowledge of the education and social mobility sectors; knowledge of barriers to social mobility
Prior experience in marketing / sales is also helpful and will be considered
An opportunity to create, lead and shape our fundraising mechanism
Starting Salary: £30,500
Annual Leave: 28 days
Hours: Full-Time, will consider part-time for the right candidate
Reporting to: CEO
Location: Birmingham, London or Exeter
Interviews First Round: 19th August
Interviews Second Round: 22nd August
Start Date: September/October