It jobs
Be the friendly face of Tech Support - Join us as an IT Service Desk Analyst!
Are you passionate about helping people solve their tech challenges? Do you enjoy working in a collaborative team where every day brings new opportunities to learn and make a difference?
We're looking for 2 x enthusiastic IT Service Desk Analysts to join our team in Cardiff and be the first point of contact for our internal customers.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
What You'll Do
- Provide 1st line (and some 2nd line) technical support to colleagues, ensuring their IT issues are resolved quickly and professionally.
- Troubleshoot and resolve incidents, escalating when needed, and always aiming to exceed service expectations.
- Support users with their Victim Support computers, Microsoft Windows, Office, and more.
- Create and update user guides, FAQs, and knowledge base articles to empower colleagues and boost self-service confidence.
- Participate in team meetings, workshops, and IT projects-your ideas and input will always be valued!
Who We're Looking For:
- Experience in a 1st/2nd line IT Service Desk support role, ideally in an ITIL-aligned environment.
- Confident with Microsoft technologies (Windows, Office, Active Directory) and end-user hardware setup and troubleshooting.
- A great communicator who enjoys helping others and can explain technical issues in a clear, friendly way.
- Organised, proactive, and able to prioritise tasks in a busy environment.
- Eager to learn, share knowledge, and contribute to a positive team culture.
Why Join Us?
- Be part of a supportive, inclusive team that values your growth and well-being.
- Opportunities for professional development.
- Make a real impact by supporting colleagues who deliver vital services for Victim Support.
- Enjoy a varied role with hands-on experience, occasional travel, and a collaborative work environment.
Ready to Make a Difference?
If you're excited to help others and grow your IT career, we'd love to hear from you! Apply now and become a key part of our Technology support team.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Our Vision: A UK where “No good food goes to waste”.
We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community
groups. Every week we provide enough food to create almost a million meals for vulnerable people.
There has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.
We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing
to do, but because it makes our company stronger. If you share our values and our
commitment to redistributing surplus food, come and join us.
The Role
We have recently set a new 3-year strategy, leading to a major transformation of the organisation. To support this, we have built a new Project Delivery function and invested in key capabilities, including project management and business analysis. This role involves initiating and managing complex projects from inception through to delivery, and providing mentoring to colleagues managing smaller projects. You’ll champion the new project management methodologies and support colleagues in adopting these practices.
About you
You are a highly effective project manager with significant experience in managing complex projects through the entire lifecycle, particularly those involving technology. You have a track record of delivering project benefits and working collaboratively with stakeholders. As a self-starter, you can quickly build relationships and influence colleagues up to executive level. You are patient and supportive, able to guide colleagues through new project management methodologies and governance frameworks. Experience in business analysis is beneficial.
Main responsibilities
- Collaborate with colleagues to refine project requirements and develop plans.
- Develop business cases to justify project initiation or continuation.
- Support the development of RFPs to engage third parties.
- Track and manage project activities and deliverables.
- Manage project resources and budgets.
- Identify and manage project risks, issues and dependencies.
- Work with stakeholders to ensure project success.
- Facilitate project reviews to capture organisational learning.
- Ensure smooth integration of project outputs into business operations.
- Champion new project management methodologies and support colleagues in adopting new practices.
Person specification
Essential criteria
- Proven track record delivering complex projects to meet organisational objectives in a technical environment.
- Proficiency in MS Office and project management tools.
- Strong organisational and analytical skills.
- Excellent planning, prioritisation and problem-solving skills.
- Demonstrable communication and influencing skills.
- Experience with different project management methodologies (Agile, Waterfall, Hybrid).
- Self-starter with a proactive approach.
- Hands on and outcome driven approach.
- Patient and supportive, capable of guiding colleagues through new methodologies.
- Able to work in an unstructured environment.
- An understanding of and commitment to FareShare’s mission.
- A commitment to Equal Opportunities.
- Flexibility and collaborative style of working across FareShare and with all our stakeholders.
Desirable criteria
- Understanding of the food sector.
- Experience in business analysis.
- Project Management qualification (APM PMQ or equivalent).
Salary: £46,674 (London) or £43,563 (National)
The client requests no contact from agencies or media sales.
About us
With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK-based women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.
The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.
About the role
This is an exciting role with responsibility for both IT and Digital. You will actively implement new tools and platforms, oversee data protection compliance and cyber security, whilst developing effective policies and guidelines spanning our IT infrastructure. You will also take ownership of our digital strategy across all channels, driving service delivery and managing significant relationships, contracts and budgets. We will look to you to lead digital transformation and champion innovation, whilst delivering workshops and training sessions to diverse colleagues. In short, you will be the catalyst that gets the most from our online presence, our technology and our vendors and partners, ensuring best practice and value in everything you do.
Hours: 35 hours per week.
Location: Hybrid working, with one day per week at our London office.
About you
Highly experienced as an IT thought leader and manager with technical experience, you will combine a strategic mindset with a truly hands-on approach. Developing strategy, as well as leading and managing IT and digital change projects should be second nature to you. Similarly, you will be experienced in mentoring teams and controlling websites, CMS platforms and integrated digital systems. A degree in Computer Science or a related discipline would be beneficial, alongside knowledge of data protection legislation, digital accessibility and inclusion, Squiz DXP, Azure, Intune and AWS. However your ability to communicate effectively with non-technical colleagues is just as important. Above all, you will bring everything it takes to get the most out of people, systems and budgets, with real passion for cutting-edge technology and the drive and determination to make things happen.
How to apply
For further information about this Head of IT and Digital Services role, please download the recruitment pack which includes the job description and person specification.
To apply, please visit our website and submit your current CV with a covering letter clearly explaining why you would be suitable for the role.
Closing date: 30 November 2025.
Interview date: First and second-round interviews to be held w/c 8 December 2025.
No other media or agencies, please.
The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.
Summary
The IT Department now executes a mixture of Azure Cloud and 3rd party outsourced IT services, in an entirely new and modern IT infrastructure that utilises the latest technologies. The IT function serves 900 staff in the National Church Institution co-located bodies and aims to adopt common solutions across the NCIs where practical. IT provides a broad range of customer focused IT services such as technical architecture and support, networks, change management, business analysis, project management, Training, Procurement, systems administration and applications hosting.
The purpose of this role is to support our Microsoft M365 platform, largely focused on the end user compute devices including desktops, laptops and mobile devices within agreed service levels and quality standards with minimal disruption to users; to work with other IT and business colleagues and 3rd parties on IT projects, change requests and other initiatives and to provide informed technical advice to the National Church Institutions and all IT users.
- Experience of Microsoft M365 Suite including Exchange, SharePoint, Teams and OneDrive.
- Experience if Microsoft's Defender Suite (Endpoint, 365, Identity, Cloud Apps).
- Experience of managing Microsoft licensing to ensure value for money.
- Excellent experience of supporting EUC devices including Windows and Mac endpoints; IOS and Android mobile devices; and Teams meeting room equipment.
- Experience of Intune for device deployment, updates and application packaging.
- Experience of Active Directory and Entra ID.
- Understanding of Microsoft Azure, including IaaS, PaaS, and networking.
- Understanding of Windows Server, SQL Server and IIS.
- Good knowledge of networking principals including TCP/IP, DNS, DHCP and firewalls.
- Experience in mitigating security incidents caused by malware, viruses and non-compliance with network security policies.
- In-depth knowledge and experience of working on or with a service desk day to day, providing advanced technical support in line with ITIL standards and following change control procedures.
- Excellent customer service skills, able to support the requirements of users across the organization including VIPs.
- Significant troubleshooting expertise and structured problem-solving skills.
- Experience in problem management, solving issues effectively, identifying ways to mitigate future repeated incidents and working with other IT colleagues to provide resolutions.
- Strong written and verbal communication skills, including writing end user guides and updating technical documentation.
- Printer management and troubleshooting.
- Experience of using PowerShell for administration and automation.
Attendance of 3-4 days a week in the office (Church House, 27 Great Smith Street, London, SW1P 3AZ) will be required.
- A salary of £48,557 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
Empower Technology, lead innovation: Join us as our Infrastructure & DevOps Team Lead!
Are you passionate about building secure, scalable, and resilient technology platforms? Do you thrive in a collaborative environment where your leadership shapes the future of cloud and DevOps practices?
We're looking for an inspiring Infrastructure & DevOps Lead to join our team and drive operational excellence for Victim Support's critical services.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role
What You'll Do:
- Lead and mentor a talented team of Infrastructure Engineers and DevOps specialists.
- Shape and deliver our infrastructure and DevOps strategy, ensuring our Azure and AWS environments are robust, secure, and future-ready.
- Oversee cloud operations, automation, and CI/CD pipelines-championing best practices in Infrastructure as Code and container orchestration (Kubernetes, AWS Lambda).
- Collaborate across teams to deliver integrated, secure, and high-performing solutions.
- Ensure compliance with security frameworks (ISO27001, GDPR) and drive continuous improvement in service delivery.
Who We're Looking For:
- A proven leader with hands-on experience in infrastructure and DevOps roles (ideally 2+ years).
- Expertise in AWS and Azure cloud environments, Infrastructure as Code (Terraform/CloudFormation), and automation tools (GitHub Actions).
- Strong background in CI/CD, containerization (Docker/Kubernetes), and cloud security.
- Excellent communicator and mentor, able to engage stakeholders at all levels.
- Committed to fostering a diverse, inclusive, and high-performing team culture.
Why Join Us?
- Make a real impact supporting vital services for Victim Support.
- Work remotely with a supportive, forward-thinking team.
- Opportunities for professional growth, learning, and certification.
- Be part of an organisation that values innovation, well-being, and work-life balance.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
Ready to Lead the Way?
If you're excited to drive technology transformation and empower others, we'd love to hear from you! Apply now and help us shape the future of Victim Support's technology estate.
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Director of Finance, IT & Administration
Location: London E14 (hybrid working available)
Salary: £73,217 – £93,226 per annum (pay award pending)
Contract: Permanent, full-time (37.5 hours per week)
About Action Against Hunger UK
For 40 years, Action Against Hunger has led the global fight against hunger, working across nearly 50 countries to save, improve and protect lives. From emergency response to long-term development, they tackle the causes of hunger and malnutrition, partnering with communities and governments to create sustainable change.
We are now seeking a strategic and hands-on Director of Finance, IT & Administration to join their senior leadership team and strengthen their operations as they pursue their vision of a world free from hunger.
The role
Reporting to the Chief Executive, you will lead finance, IT and administrative functions, ensuring strong governance, effective systems and sound financial management. As a key member of the Executive Committee, you’ll play an integral role in shaping organisational strategy and ensuring Action Against Hunger meet their ambitious goals efficiently and responsibly.
Key areas of focus:
- Lead financial strategy, planning, reporting and risk management.
- Oversee IT systems, information management and facilities.
- Ensure regulatory and contractual compliance.
- Support the CEO, Board and Audit & Risk Committee.
- Lead, develop and motivate a small, high-performing team.
About you
You are a qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent) with significant experience in senior financial leadership, ideally within the charity or international development sector. Strategic and collaborative, you bring strong analytical, communication and people management skills, and a commitment to Action Against Hunger's humanitarian mission.
How to apply
For a full candidate pack and details, please contact:
Faye Marshall or Joshua Liveras at Harris Hill.
Closing date: 9am, Wednesday 3rd December
Interviews: Wednesday 10th – Friday 12th December
Harris Hill is a certified B Corp™ and a leading charity recruitment agency. We welcome applications from all sections of the community and are committed to equity, diversity and inclusion.
Digital & IT Project Manager
Salary: £50,232p.a.-£52,232p.a. (dependent on location)
We also offer 27 days of annual leave plus bank holidays and a birthday day off, 8% employer pension contributions, a core hour’s system of working and enhanced family friendly policies
Contract: Permanent
Hours: Full time, 37.5 hours per week
Location: Wigan or London (with hybrid working available) or remote based
Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.
As we’re moving forward we recognise that a diverse workforce yields the best results. We embrace all the different identities in the UK and we want our workforce to reflect that.
Environmental change is affecting us all and we want people from all backgrounds to be part of the solution and help us make the changes that cannot wait. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all our staff, and welcomes applicants from all backgrounds.
We are looking for a dynamic and skilled Digital & IT Project Manager to support us on the next steps of our technological journey. Working as part of the IT Department and reporting to the Digital & IT Director, you will play a key role in the delivery of several digital and infrastructure projects. To succeed in this role, it is critical that you have an appetite for continuous improvement, personal development and enjoy delivering projects through the full lifecycle.
All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net zero carbon pension scheme and to receive extra days leave for using alternatives to flights. If you need any reasonable adjustments throughout the recruitment process, you just need to let us know.
If you are interested in the job role of Digital & IT Project Manager and want to help us make a difference, please review a copy of the full job description and ensure that you meet the essential criteria found in the person specification before applying.
After reading the application information, if you would love to work at Keep Britian Tidy as a Digital & IT Project Manager, please continue to apply.
As part of the application process you will need to answer 3 questions, submit your CV and complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.
Please submit your application before the closing date.
The deadline for applications is 0900, Wednesday 26 November 2025.
Interviews will be held via Microsoft Teams w/c 15 December 2025.
If you require an in person interview, please let us know.
Please note we will only be able to contact successful candidates. Thank you for your interest in our work.
We have signed the pledge to always #ShowTheSalary for the roles that we advertise.
We are proud winners of the Working Families’ Best Small Employer Award 2021
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IT Service Desk Analyst
Be the friendly face of Tech Support. Join the team as an IT Service Desk Analyst!
Are you passionate about helping people solve their tech challenges? Do you enjoy working in a collaborative team where every day brings new opportunities to learn and make a difference?
We’re looking for 2 x enthusiastic IT Service Desk Analysts to join the team in Cardiff and be the first point of contact for internal customers.
Position: IT Service Desk Analyst
Location: St. Mellons, Cardiff
Hours: Full time 37.5 hours per week
Contract: Permanent
Salary: £26,161.25 per annum
Closing Date: 16th December 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.
What You’ll Do
- Provide 1st line (and some 2nd line) technical support to colleagues, ensuring their IT issues are resolved quickly and professionally.
- Troubleshoot and resolve incidents, escalating when needed, and always aiming to exceed service expectations.
- Support users with their computers, Microsoft Windows, Office, and more.
- Create and update user guides, FAQs, and knowledge base articles to empower colleagues and boost self-service confidence.
- Participate in team meetings, workshops, and IT projects your ideas and input will always be valued!
Who We’re Looking For:
- Experience in a 1st/2nd line IT Service Desk support role, ideally in an ITIL-aligned environment.
- Confident with Microsoft technologies (Windows, Office, Active Directory) and end-user hardware setup and troubleshooting.
- A great communicator who enjoys helping others and can explain technical issues in a clear, friendly way.
- Organised, proactive, and able to prioritise tasks in a busy environment.
- Eager to learn, share knowledge, and contribute to a positive team culture.
Why Join the Team?
- Be part of a supportive, inclusive team that values your growth and well-being.
- Opportunities for professional development.
- Make a real impact by supporting colleagues who deliver vital services for Victim Support.
- Enjoy a varied role with hands-on experience, occasional travel, and a collaborative work environment.
Ready to Make a Difference?
If you’re excited to help others and grow your IT career, we’d love to hear from you! Apply now and become a key part of the Technology support team.
Benefits include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.
You may have experience in areas such as IT Support, IT Support Desk, IT Analyst, 1st Line Support, 2nd Line Support, 1st Line IT Support, 2nd Line IT Support, Technical Support, IT and Tech Support. #INDNFP
Please note this role is being advertised by NFP People on behalf of our client.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Allen Lane is pleased to be partnering with London Air Ambulance Charity for the role of IT Manager. The Charity has grown significantly in size and complexity over the last few years and are now seeking a IT Manager to lead the technical delivery in support of their IT strategy, oversee the Managed Service Provider (MSP), take responsibility for cyber security and training and, support the implementation of new technology to the service.
About the charity:
London’s Air Ambulance is the charity that delivers an advanced trauma team to London’s most seriously injured patients. The team, consisting of an advanced trauma doctor, paramedic and consultant on most missions, can perform treatments such as open heart surgery, blood transfusions and general anaesthetic by the roadside.
By providing intervention as quickly as possible after injury, they aim to give patients the best chance of survival, and best quality of life, after trauma.
The charity serves the 10 million people that live work and travel within the M25, treating an average of five patients every day
About the role
The IT Manager will report to the Director of Finance, IT and Facilities to deliver our IT strategy. They will work closely with the charity’s external consultant CTO.
The role will take ownership and responsibility for delivering an excellent day to day IT service, maintaining and developing the charity’s assets and systems, and sourcing and managing appropriately skilled resources where required.
They will also work closely with project teams on technical development and integration of systems.
About the Person
You will be willing to be hands on in this role with strong communication and stakeholder engagement skills. You will enjoy problem solving and be the go-to person in the team, integrating with the charity and operations teams.
Essential Knowledge and Experience
· Knowledge of IT infrastructure, specifications, networks and systems
· Knowledge of IT security and best practice cyber security frameworks
· Knowledge of Microsoft Azure and MS 365 Enterprise administration
· Knowledge of Power Apps
· Experience of working with or managing an MSP
· Experience of ownership and accountability for an expenditure budget
· Ability to explain complex technical needs/implications/requirements in simple terms to non-technical staff
Desirable Knowledge and Experience
· Knowledge or experience of the charity sector
· Knowledge of the regulatory environment and the core components of effective operational service delivery in the public sector/charity setting.
· Understanding of SQL, MS SQL Server
· Experience of Microsoft Dynamics
· Experience of formulating and implementing business continuity and disaster recovery plans
· Proficient in use of all MS Office applications.
· Experience of MS tools such as Power Apps
· Experience of running training sessions on IT for users
This role will be pivotal for the progress and development of the organisation and its offerings, and is a great opportunity for a driven individual to make a difference to the safety of the general public. The role is one that has a huge amount of room for an individual to make it their own and grow with the organisation.
Interview Dates:
1st Interview-Wednesday 3rd December
2nd Interview-Monday 8th December or Wednesday 10th December
If you are interested in this fantastic opportunity, please apply online today.
Are you looking for a better work-life balance? Would you like to work in a vibrant city and make a real difference to people's lives using the problem solving, technical and data skills you've developed in your career so far?
Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees and migrants in the Northeast to overcome immediate barriers, integrate with the community, and build skills for the future. We're looking for a motivated Data and IT Support Officer to support the work we do.
Why Join Us
You will be joining an inclusive and supportive team who welcome people from all backgrounds. What's important isn't your level of education or the opportunities which you have had, it's about you and how you seize the opportunities ahead of you.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. We also offer the following benefits:
- 28 paid holidays + 8 bank holidays (pro-rata for part-time)
- 6% pension contribution from Action Foundation
- Employee assistance programme
- Real living wage
- 2 paid medical appointment leave days/year
- Training and development opportunities
About the Role
You'll be part of Central Service Team which helps keep essential "back-office" support functions going smoothly (e.g., HR, IT, H&S, Finance, administration) that allow frontline departments to focus on their core duties. Every day, you'll play an important role in keeping systems reliable and data secure. As the go-to person for tech support and data management, you'll ensure everything is accurate, accessible, and safe.
Action Foundation is an Equal Opportunity employer, and we welcome applications from all sectors of the community, particularly those who have lived experience of migration. We also have a strong focus on safeguarding in the organisation and a DBS (Disclosure & Barring Service) check will be part of the recruitment process.
Application deadline is 12:00 noon on Monday 1st December 2025
Interviews are planned to be held on w/c 8th December at Action Foundation, Melbourne Street Newcastle, NE1 2JQ (subject to change)
Please go to Action Foundation website for a link to the Job Description, Application Form and contact details if you would like an informal chat about the role, or if you would like any support in the application process,
Note: We reserve the right to close this vacancy early should we receive sufficient applications.
The client requests no contact from agencies or media sales.
We are looking for someone to join our Senior Leadership Team, providing strategic direction overseeing finance, HR and IT in a newly created role for the charity. This is an exciting opportunity to make a real difference to the people who access our services, working towards a safe home, better life and fairer future for everyone.
We were founded to help people facing the devastating effects of homelessness. Today, we also tackle the causes and consequences of poverty and inequality.
As Director of Finance and Resources, you will lead the financial strategy to underpin the overall organisational strategy, ensuring robust financial management, foster a supportive and inclusive workplace culture, and lead the development of digital systems that enhance service delivery and organisational resilience.
This is a hands-on leadership role where you will combine strategic insight with practical delivery.
You will bring:
· Senior leadership experience in leading a finance function, ideally in a charity or not-for-profit organisation
· An accountancy qualification and excellent technical accounting skills
· A strategic mindset and experience of leading and managing change
· A collaborative leadership style with excellent communication skills
· Commitment to continuous improvement
The selection process will include two stages, an initial interview taking place on 3rd or 4th December via Microsoft Teams followed by a face to face interview on 9th December.
To apply, please submit your CV along with a cover letter no longer than 2 pages addressing how you meet the criteria in the person specification.
A safe home, better life and fairer future for everyone.
The client requests no contact from agencies or media sales.
OVERVIEW OF THE ROLE
The Office Manager will be a key member of the Helen Bamber Foundation Group. This is a broad role working with a wide range of staff and contacts within and outside the group. The postholder will be responsible for coordinating and ensuring that our office space and facilities are maintained in a safe, clean, and secure environment. They will have overall ownership of the office with regards to the day to day running and ensuring health and safety compliance, and with the support of their team. They will ensure our staff and clients are able to enjoy a safe and comfortable environment. They will be the main point of contact for I.T, Facilities and clients services across the group.
They will act as Site Safety Officer for the premises ensuring compliance with Health and Safety Procedures, as directed by the CEO.
The Office Manager will manage the Client Services Team including volunteers. This role will also oversee freelance interpreters working with Helen Bamber Foundation Group.
MAIN DUTIES AND RESPONSIBILITIES
Facility Management:
· Act as site manager ensuring that the office is in a state of operational readiness. This will include procuring and organising premises maintenance , cleaning services, communication systems and other support services as required to meet local needs.
· Responsible for local premises security and liaison with fire and police services and local alarm providers
· Managing local contractors, landlords, suppliers, and other agencies as necessary; identifying improvements and ensuring best value in procurement.
· Working effectively with the landlord’s facilities team in relation to building related issues and for any building repair and maintenance issues.
· Ensure that office equipment is operating effectively and efficiently and maintain a sufficient level of office furniture, resources, supplies and stationery
· Oversee and manage the documentation of minor repairs, renovations and decorations.
· Ensure core facilities like water and heating are maintained.
· Manage, monitor, and maintain the room bookings system for all users at the office.
Office Management and IT:
· Supervise and approve contracts and providers for services such as consumables, minor office renovations and cleaning.
· Lead in the procurement and ordering of office equipment and stationery, office and IT equipment and consumables in the most cost-effective manner.
· Track staff issues and requests about the building, office facilities, fixtures, and fittings, and ensure they are responded to in a timely manner.
· Act as a main point of contact for our outsourced IT support services supplier, providing onsite support for IT upgrades and installation of hardware and software
· Assist staff and volunteers across the group with local IT needs including set up for meetings and local diagnostics of minor IT issues
· Manage local IT assets and ensure the allocation or devices for new starters across the group and partnerships
· Conduct annual review in liaison with IT Support Service provider of the health of devices and carry out any necessary action as a result.
· Create, develop and maintain appropriate office administrative and business support systems, in conjunction with other teams to ensure consistency of systems and procedures across the service
· Financial Management:
· . Oversee the processes of petty cash payments, staff and client expense claims, invoices and other project related expenses
· Working with Finance to ensure accurate financial records are kept and compliance is achieved
· Work with the Finance team to ensure that invoices related to office and facility management are processed.
· Managing the group’s budgets for items such as stationery, refreshments, equipment, cleaning, and maintenance
· Managing monthly collation and processing of timesheets and associated paperwork for all freelance interpreters used by the Helen Bamber Foundation team, including interpreters’ timesheets and agencies invoices
· With the Finance team, organise weekly trips to the bank to get cash for client expenses for the Group, on occasion collecting the cash from the bank personally.
Health and Safety & Security:
· Ensure compliance with Health and Safety procedures, in liaison with the Director of People and the CEO
· Act as Site Safety Officer (SSO) for the group, ensuring the office complies with all relevant health and safety and fire safety regulations and standards.
· Oversee the health and safety responsibilities within the office premises, staying updated on changes in health and safety legislation.
· Review and maintain documentation of risk assessments, health and safety checks and fire evacuation plans.
· Ensure the office has on site first aid provision, designated trained first aiders and fire warden/s
· Organise the delivery of relevant H&S training such as first aid and fire marshal training
· Undertake weekly, monthly and annual checks and tests of office facilities including fire alarm sounder and panic alarm checks.
· Ensure staff across the group receive sufficient H&S inductions including the completion of relevant forms and documentations
· Ensuring all equipment and furniture is compliant with Health and Safety regulations at the office
· Ensure all employees are aware of all relevant health and safety office procedures.
· Ensure the office is kept clean, tidy, and free from hazards and maintain safe working conditions for all employees and clients.
· Manage Eyecare Vouchers Procedure in line with the DSE regulations
· Manage the group’s annual Winter Flu Vaccination Programme
· Act as one of several office KeyHolders by being responsible for locking up the office two (no less than two times a week) when the office closes at 6pm.
· With the CEO, act as an emergency contact for any emergency security / building related issues out of hours.
Line Management and other:
• Have line management responsibility for a Client Services Team.
• Support the delivery of events in the building as and when necessary.
• Oversee the access and booking of our Group meeting room by others in the sector.
• Support the wider team in ensuring staff working in our partnership programmes have sufficient resources and that their sites are safe and secure for them to work.
• Carry out any other duties as required, consistent with the post and level.
PERSON SPECIFICATION
Essential
- Understanding of, and commitment to, the values and mission of the Helen Bamber Foundation Group.
- Understanding of the key issues facing asylum seekers and refugees in the UK
· Good interpersonal communication skills and the ability to create a welcoming and hospitable office environment for clients and staff.
· Premises management and office maintenance, to be able to identify problems and troubleshoot as required
- Excellent administration skills, detail orientated and systematic, with the ability to prioritise competing demands
· Demonstrate ability to exercise initiative and judgement to take decisions without supervision
· Understanding of Health and Safety policy and procedures and other relevant Health and Safety issues including an understanding of the Equality Act and its relevance for facilities and premises management
- Ability to problem solve and work well with others
- Experience of handling and managing confidential data
· Excellent IT skills, including word processing, spreadsheets, and database packages
· Liaising, developing, and maintaining relationships with a wide range of people and stakeholders
· Financial management, including monitoring and managing budgets, reporting and petty cash controls
· Ability to work in a multi-cultural environment
· Commitment to and understanding of equal opportunities and its application in practice
Desirable
· Experience of working in a setting which provides a service to vulnerable individuals
· Understanding of safeguarding in a vulnerable client group
· Experience in line managing staff
· Experience with procurement processes
· Knowledge of a range of project management tools
APPLICATION PROCESS
The first stage is to complete on our online application form on our website by 10am on Thursday 4th December 2025.
The website form will ask you to:
1. Upload a short covering letter. Please tell us why the position appeals to you, and how your
relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.
2. Upload your current CV
3. Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.
SELECTION PROCESS
We will invite candidates to an initial 15-minute online screening meeting on either Wednesday 10th December or Thursday 11th December 2025 followed by shortlisted candidates attending in-person interview on Tuesday 16th December. We will also ask you to complete a short exercise on the day.
At Helen Bamber Foundation Group we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.
ELIGIBILITY
Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).
Successful candidates will also be subject to a DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.
ADJUSTMENTS
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.
EXPERTS BY EXPERIENCE SUPPORT
We are also proud to be a member of the Experts by Experience Employment Network,which aims to increase representation of people with lived experience in the charitable sector.
If you are an expert by experience, you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network.
The client requests no contact from agencies or media sales.
CHANGING ATTITUDES • TRANSFORMING LIVES • CREATING SECOND CHANCES
THE CLINK CHARITY - Director of Finance and Resources
Salary: £70,000–£80,000 (dependent on experience)
Contract: Permanent
Working Pattern: Full-time; 39 hours per week
Location: Herne Hill Head Office, London (4 days per week in the office)
Closing Date: Friday 12 December 2025
ABOUT THE CLINK CHARITY
The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation and support. We deliver hospitality and horticulture training behind prison walls and in the community, creating an environment where students gain skills, confidence and qualifications to rebuild their lives.
We have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications across hospitality and food courses.
A unique part of The Clink is our post-release support and mentoring programme, supporting individuals with health and mental health needs, housing, employment, family connections and friendships.
The charity operates a fine-dining restaurant inside HMP Brixton, training kitchens across the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink.
Clink Events is our social enterprise catering business, with food produced by women in HMP Downview and an additional kitchen in Herne Hill. Alumni provide front-of-house service at major London venues including the Guildhall, Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2024, across 218 events, The Clink served 36,000 people.
More information is available on our website and social media channels.
DUTIES AND RESPONSIBILITIES
General Responsibilities
- Overall responsibility for financial management, including strategic planning, reporting, budgeting, systems and controls.
- Responsibility for IT, HR, premises, lettings and administration.
- Active member of the senior leadership team, working with colleagues and the Board of Trustees.
- Promote the Charity’s ethos and support charity initiatives and policies.
Financial Responsibilities
- Develop and implement the financial strategy and conduct financial modelling for strategic decision-making.
- Lead all financial procedures and reporting, including monthly budget monitoring, management accounts and annual accounts.
- Maintain financial controls, standards and systems.
- Prepare and maintain budgets, financial plans and forecasts.
- Provide information for financial returns, bids and grant claims.
- Maintain the Asset Register and Risk Register.
- Negotiate, manage and monitor tenders, contracts, licences and service agreements.
- Act as cost centre manager for designated budget areas.
- Advise staff on financial matters.
- Manage key charity resources such as printers, transport and other significant assets.
HR Responsibilities
- In liaison with HR Managed Services (Solution22), oversee an effective HR function covering recruitment, induction, training, payroll, pensions, performance, retention and wellbeing.
- Ensure the CEO and leadership team have access to HR advice and data.
- Oversee policies and procedures and ensure the Handbook is updated in line with legislation.
Premises Management
- Lead responsibility for the Head Office site, including maintenance and development.
- Report to the CEO and Trustees on premises issues and recommend repairs or capital works.
- Liaise with contractors regarding building maintenance.
- Monitor energy consumption and implement savings.
- Prepare an annual maintenance plan and capital work forecasts.
- Manage income from facility lettings and other revenue sources.
- Manage the premises budget and ensure value for money.
Health and Safety
- Act as Health and Safety Officer and ensure compliance with all legislation and procedures.
- Prepare and update the emergency plan and risk analysis.
- Conduct regular health and safety risk assessments.
- Ensure First Aid requirements are met and logs maintained.
- Arrange health and safety training.
IT Support
- Manage the IT Services contract with Computerlink.
- Ensure IT systems and devices are well maintained.
- Plan and oversee IT projects and updates.
- Ensure e-safety and GDPR compliance.
- Ensure systems are protected against cyber-attacks.
- Ensure all necessary IT licences are in place.
Risk Management and Data Protection
- Maintain risk management procedures and disaster recovery plans.
- Monitor risk policies to minimise organisational risk.
- Maintain and update the operational Risk Register.
- Oversee insurance arrangements.
- Liaise with the Data Protection Officer and ensure compliance with data protection and FOI policies.
- Ensure staff receive data protection training and respond to subject access and FOI requests.
Other Duties
- Follow safeguarding and child protection policies.
- Maintain confidentiality of records and information.
- Participate in training and maintain professional development.
- Induct and train new staff as required.
- Collaborate with colleagues across the organisation.
- Comply with Equal Opportunities policies.
- Support whole-charity initiatives and events.
- Attend Trustee Board and Committee meetings when required.
Line Management
- Finance Manager and Accounts Officer.
- Relevant contractors (IT, HR, cleaning).
Duties may vary at the reasonable discretion of the CEO.
The Clink Charity is committed to safeguarding and promoting the welfare of children and young people. An enhanced criminal record check is required before appointment.
HOW TO APPLY
To apply, by sending your CV. We will then request a supporting statement (maximum of 2 slides A4) via our HR Managed Services Team at Solution22.
In your supporting statement, address the criteria in the person specification and provide evidence of how you meet them.
Closing date: Friday 12 December 2025.
Interview Dates:
- First stage: week commencing 5 January 2026
- Second stage: week commencing 12 January 2026
Only shortlisted candidates will be contacted. If you do not hear within two weeks of the closing date, your application was unsuccessful.
If you would like an informal discussion about the role, calls with Chief Executive Donna Marie Edmonds can be arranged.
APPOINTMENT PROCESS
After the closing date, the recruiting manager and panel will shortlist applicants who meet the essential criteria. Late applications are not considered.
Interview
Shortlisted candidates will attend a selection process conducted by a panel of two or more. Any additional requirements (tests, presentations) will be communicated in advance.
Interview Outcome
Candidates will be informed verbally or in writing. The successful candidate will receive a written offer. Unsuccessful candidates may request feedback.
References
Successful applicants must supply two referees. References will only be contacted with permission after a conditional offer has been made.
Offers of employment are subject to satisfactory references, right-to-work verification, qualification checks (where applicable) and a DBS check (where required).
Personal Information
Personal data will be used only for recruitment purposes. See our website Privacy Notice for details.
EQUALITY, DIVERSITY AND INCLUSION (EDI)
We welcome applicants from all backgrounds and particularly encourage applications from disabled people, LGBTQIA+ individuals, Black, Asian and Minority Ethnic applicants, and those experiencing marginalisation.
ACCESSIBLE RECRUITMENT
If you have a disability or specific needs and require adjustments at any stage of the process, please let us know in your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Hybrid – 2 days per week in our Kingston office (KT2)
About Us
We’re the team behind CharityJob, the UK’s largest and most specialised job board for the charity and not-for-profit sector. For over 20 years, we’ve helped Charity organisations recruit passionate professionals who make a real difference. As we continue to enhance our platform and expand our capabilities, we’re looking for a talented Senior .NET Web Developer to join us.
The Role
We are seeking a highly skilled and experienced Senior .NET Developer to join our dynamic team. As a Senior .NET Developer, you will play a crucial role in the development and enhancement of our websites, CharityJob and Charity Connect. As an integral part of our team you will work very closely with us through daily standups, sprint planning meetings, and many discussions on Teams video calls to ensure the successful delivery of our projects. You will also collaborate closely with our product and QA teams to ensure the highest quality of our deliverables.
We’re seeking a developer with strong .NET and Azure expertise, along with solid front-end skills in HTML, CSS, JavaScript and ReactJS.
Key Responsibilities
- Develop, test and maintain features for Charityjob using .NET 9 and SQL Server.
- Work with Microsoft Azure services, including Azure SQL, Blob Storage, and Azure Cognitive Search.
- Collaborate daily via Microsoft Teams with Product Managers, QA, and fellow developers.
- Participate fully in Scrum ceremonies, including sprint planning, reviews, and retrospectives.
- Contribute to front-end development using HTML, CSS, JavaScript and occasionally ReactJS.
- Write clean, maintainable, well-documented code with an emphasis on performance and scalability.
- Offer technical input on architecture and best practices, and support less experienced developers.
Requirements
- 5+ years of professional experience in .NET web development (ideally .NET Core / .NET 8 or 9).
- Strong knowledge of SQL Server and experience designing relational databases.
- Hands-on experience with Microsoft Azure (SQL, Storage, Search, etc.).
- Front-end development skills in JavaScript, HTML, CSS, and ReactJS.
- Excellent written and spoken English
- Experience working in a Scrum/Agile setting.
Desirable
- Experience with CI/CD using Azure DevOps.
- Familiarity with automated testing tools and practices.
- Prior experience working on high-traffic websites or job boards.
What We Offer
- Competitive salary £60 – 80k depending on experience
- 25 days annual leave (excluding bank holidays)
- Hybrid working (2 days in office, 3 days from home per week)
- Generous employer pension contribution
- We let our teammates invest time to learn new skills to apply to their work.
- An open and democratic work culture where everyone can contribute, learn and teach.
- Working hours 9am to 5.30pm reducing to 9am to 5pm during August & December
How to Apply: If you are passionate about technology and want to contribute to a project that has a positive impact, we would love to hear from you. Please send your CV/resume and a cover letter detailing your relevant experience
We help charities find people who share their purpose, faster, easier and fairly.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
TAG Youth Club, an award-winning charity and a youth club open to children, young people and young adults, whatever their disability. We work hard to accommodate anyone who wants to join and particularly those who have restricted opportunities elsewhere. We respond to the needs of the communities we serve and cater for those between the ages of 8 – 25 years.
TAG started almost 25 years ago, as a group of parents who got together to create an inclusive space for their disabled young people to socialise. From those humble beginnings TAG has now grown to over 250 members and supports over 750 family members.
The club now makes many activities available to young disabled people that would not ordinarily be available to them (such as climbing, skiing, archery, parkour, scootering and skateboarding). Our activities provide members with opportunities to meet new people, make friends, learn social and life skills, and to thrive and grow in confidence and independence.
This exciting new role has been created to support the CEO and Head of Operations, providing administrative support in a wide variety of areas including finance, fundraising, office systems and management, premises, promotion, marketing and communications. A detailed job description is attached to the bottom of this job ad. The successful applicant will have experience of business management, fundraising and finance and most importantly, the enthusiasm and the ability to work flexibly with good organizational and communication skills .
The client requests no contact from agencies or media sales.








