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We have a newly created opportunity for a Test Team Leader to join our fantastic Technology team at RBL.

Here at the Royal British Legion, we are currently embarking on an exciting new phase with our Customer, Technology and Change directorate. Together this team, covering Technology, Data Protection and our Transformation Management Office, takes great pride in supporting across RBL with all things technology, security, digital, data, programme management and change initiatives. It’s a great time to join as our organisation begins to drive our new 10 year strategy and ensures we are best able to continue to make a difference to our Armed Forces community now and for the future.

Based in our Product Engineering team, the new Test Team Leader will be responsible for defining and leading the quality approach across Agile product squads, ensuring that changes delivered into our technology estate are robust and reliable. It will provide clear leadership to Test Analysts, enabling consistent, high-quality testing practices and supporting the development of a strong, capability-driven test practice within the Technology team.

Reporting to our Head of Product Engineering, this role will work collaboratively with Product Owners, Delivery Managers, Business Analysts, Engineers and third parties ensureing that quality is embedded throughout the delivery lifecycle. It will champion continuous improvement, advocate for automation where it adds value and removes repetition and drives a culture in which every team member shares responsibility for delivering high-quality, low-risk change.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

The successful applicant will have proven experience experience leading testing activity within Agile or hybrid delivery environments, ideally in a multi-product or multi-team technology organisation, alongside experience managing Test Analysts. They will be a excellent communicator, able to confidently lead and have the ability to influence, translating technical risk into clear business language.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About The Role

We have a newly created opportunity for a Engineering Team Leader to join our fantastic Technology team at RBL.

Here at the Royal British Legion, we are currently embarking on an exciting new phase with our Customer, Technology and Change directorate. Together this team, covering Technology, Data Protection and our Transformation Management Office, takes great pride in supporting across RBL with all things technology, security, digital, data, programme management and change initiatives. It’s a great time to join as our organisation begins to drive our new 10 year strategy and ensures we are best able to continue to make a difference to our Armed Forces community now and for the future.

Based in our Product Engineering team, the new Engineering Team Leader will be responsible for leading the technical development and configuration of our core Microsoft-based platforms. This includes Microsoft 365, Dynamics 365, Power Platform (Power Apps, Power Automate, Power Pages), and Azure Integration Services.

This role will guide a multidisciplinary development team working across low-code, no-code, configuration-led delivery and API-driven integrations. It will ensure systems are reliable, scalable, secure, and aligned to our target architecture and technology strategy.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Head of Product Engineering, this role acts as a hands-on technical leader, providing expert engineering direction, fostering modern engineering practices, and enabling the effective adoption of Microsoft technologies to deliver high-value digital products and seamless system interoperability. Alongside the Microsoft stack it will also provide product support for critical COTS and SaaS systems.

You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings).

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Operations Coordinator 

Location: Hybrid (London office and home) 

Contract: Permanent

Working pattern: Four–day working week (32hours)

Reporting to: Head of Operations & Strategy

Salary: £30,000

About Spinal Research 

Every two hours, someone in the UK becomes paralysed. Globally, more than 15 million people live with paralysis. At Spinal Research, our vision is a world where paralysis can be cured. We fund groundbreaking research to deliver life-changing treatments for people with spinal cord injuries. By backing the brightest minds and fostering innovation, we are driving progress towards what could be the medical breakthrough of the 21st century: curing paralysis. We will not stop until that future is achieved.

The Role 

We’re looking for a proactive and highly organised Operations Coordinator to support the smooth running of the organisation. 

This is a varied role at the heart of a small charity, spanning governance, HR, finance and operations. You’ll work closely with the Head of Operations & Strategy and support colleagues across the organisation to ensure systems, processes and compliance run effectively. 

Key Responsibilities 

• Support board and governance processes, including meetings and record-keeping 

• Provide HR and finance administration, including recruitment coordination and invoice/expense processing 

• Help manage day-to-day operations, including office coordination, IT and suppliers 

• Act as Health & Safety Coordinator 

• Support data processes alongside the Data Manager 

• Contribute to cross-team projects and general organisational support 

About You 

• Experience in an administrative or operations role (charity or small organisation desirable) 

• Highly organised, detail-oriented and able to manage multiple priorities 

• Proactive, reliable and collaborative 

• Strong communication skills and discretion with confidential information 

• Comfortable working across a broad and varied remit 

Experience in HR, finance, governance or CRM systems is helpful but not essential. 

Working for Spinal Research 

We are a collaborative, mission-driven team committed to advancing research and improving outcomes for people living with spinal cord injury. We offer a supportive and inclusive culture, opportunities for connection and development, and a four-day working week to support wellbeing and flexibility. 

Ready to help us deliver life-changing impact?
Apply now to join Spinal Research and play a key role in our mission to cure paralysis.

Please send your CV and a cover letter outlining why you would like to work for Spinal Research, and why you would be a good fit for the role.

About the role:

At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you’ll play a crucial role in keeping our organisation connected and effective.

This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You’ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more.

In joining SHP, you’ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you’ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it’s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London.

About you:

• Experience in Providing 1st and 2nd line IT support over a number of channels including face to face, phone, email, text, chat and video. 
• Excellent verbal and written communication skills. 
• Strong organisational skills and shows enthusiasm to all duties. 
• Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution. 
• Experience in troubleshooting hardware including cloud servers, desktops, laptops and network equipment. 
• High level of personal organisation with the ability to plan and prioritise own work. 
• Has experience in Microsoft applications like Microsoft Dynamics CRM. 

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified.

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require a basic DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.

IT Help Desk Officer

Onsite in Kings Cross | Full-time Temporary Role
£14.89 per hour
? 37.5 hours per week
Ongoing temporary contract | Immediate start available

A well-established organisation is looking for an experienced and proactive IT Help Desk Officer to join their busy IT team on an ongoing temporary basis.

This is a fantastic opportunity for someone with strong first and second-line support experience who enjoys solving technical issues, supporting users, and helping to maintain secure and efficient IT systems across a multi-site environment.

Key responsibilities:

• Logging and resolving IT support requests within agreed SLAs and KPIs
• Installing, configuring and maintaining hardware, software, printers and network devices
• Supporting Office 365 administration, Active Directory account management and access permissions
• Troubleshooting hardware, software and connectivity issues
• Assisting with desktop/laptop rollouts, upgrades and scheduled maintenance
• Maintaining asset registers and equipment records
• Supporting network, wireless and server-related tasks
• Liaising with third-party suppliers to ensure continuity of IT services
• Supporting IT projects, system improvements and process development
• Delivering IT inductions and guidance to staff

About you:

We’re looking for someone who has:

• Previous experience working within an IT support/helpdesk environment
• Experience working independently and as part of an IT team
• Knowledge of Office 365 administration and cloud-based systems
• Experience managing user accounts and security access
• Strong troubleshooting and communication skills
• Excellent organisational skills and the ability to manage competing priorities
• A proactive and customer-focused approach

Experience with Dynamics CRM and supporting telecoms/internet service providers would be beneficial but is not essential.

This role would suit someone who enjoys a varied IT support position and is confident building positive working relationships across an organisation.

To find out more, please get in touch.

We are seeking a collaborative leader ready to transform service desk operations. We're seeking a Service Desk Lead who can elevate support quality, be solution focused and importantly drive team excellence. This is your opportunity to impact how IT support is delivered across MND Association, moving from reactive incident management to intelligent, trend focused service improvement.

Key Responsibilities

• Lead, develop and support a team of Support Analysts with clear coaching, performance management and professional development to build capability and maintain service excellence
• Identify trends, patterns and common problems within ticket data to recommend and implement resolutions, reducing ticket volume and preventing recurring issues
• Own and improve service quality standards, ensuring incidents and requests are resolved efficiently within agreed service levels and that users receive consistent, high-quality support
• Monitor and report on Service Desk activity and KPIs, using data analysis to drive continuous improvement
• Configure and optimise Service Desk tools and reporting systems to improve efficiency, visibility and decision-making capability
• Manage day to day Service Desk operations, including logging, tracking and escalation of incidents and service requests, with clear communication to stakeholders
• Maintain and develop the Service Desk knowledge base, documentation and IT asset registers to support efficient resolution
• Collaborate with IT, Digital and Data teams on service improvements, system enhancements and testing to ensure slick user experience across new implementations
• Deputise for the IT Operations Manager as required and provide support across the wider IT team

About You

• Proven experience leading IT Service Desk or IT support teams in hybrid environments, with a track record of performance management, staff development and team motivation
• Excellent communication and stakeholder engagement skills, with the ability to explain technical concepts clearly to non-technical audiences
• Proficiency with Service Desk and ITSM tools (particularly ManageEngine) and strong technical knowledge of Windows OS, Microsoft 365, Dynamics and Entra ID
• Demonstrated success in improving operational metrics, reducing ticket volume and building high performing, engaged teams
• Analytical mindset with the ability to identify patterns in data, spot root causes and drive evidence-based process improvements
• Experience in a charity or not-for-profit organisation, or a demonstrable understanding of mission-driven environments (desirable)

Hybrid working expectations: office attendance one day per week with requirement to be onsite 2-3 days per week for initial 3 months.

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

The organisation

I am recruiting for a mission-led organisation with an income of c.£8m, operating across the UK as part of a wider international network. The organisation works within a complex, multi-stakeholder environment and is entering an exciting period of transformation. With an ambitious 10-year strategy in place, there is a clear focus on strengthening financial sustainability, evolving funding models and enhancing digital capability. The organisation also operates with a wholly owned commercial subsidiary, supporting a diversified income base and enabling growth through a range of revenue-generating activities.

The Job

This is a senior leadership role, sitting on the Senior Management Team and playing a key part in delivering long-term strategic objectives. You will lead both the Finance and IT functions (total team of 6 with 2 direct reports), ensuring the organisation is financially robust, operationally effective and supported by modern, secure technology.

• Leading the development and delivery of the long-term financial strategy
• Ensuring strong financial control, governance and risk management
• Overseeing budgeting, forecasting, reporting and audit processes
• Managing the relationship with the organisation's wholly owned trading subsidiary
• Supporting the development of new and sustainable funding models
• Leading the IT and digital strategy to improve systems, insight and operational efficiency
• Strengthening cyber security and organisational resilience
• Providing clear and insightful financial reporting to senior leadership and the Board
• Building effective relationships across an international network of stakeholders

The person

We are seeking a commercially minded and values-led finance leader who is comfortable operating in a complex and evolving environment.

• A recognised accounting qualification such as ACA, ACCA or CIMA
• Significant experience operating at a senior level within a finance function
• A track record of developing and delivering financial strategy
• Strong technical knowledge across financial control, reporting and compliance
• Experience of working within organisations with diverse income streams
• Understanding of trading subsidiaries and group structures
• Exposure to overseeing IT or digital functions at a strategic level
• Strong stakeholder management skills with the ability to influence at Board level
• A collaborative leadership style and clear communication skills

What's in it for you

• Salary of £80,000 with some flexibility for the right candidate
• Matched pension contribution up to 4%, increasing to 5% after 2 years and 7% after 4 years
• 25 days annual leave plus bank holidays
• 35 hour working week with flexible working arrangements
• Hybrid working - minimum 1 day per week in the office
• The opportunity to play a key role in shaping strategy and driving change
• A collaborative and purpose driven working environment

Please apply ASAP if you would like to be considered! Interviews are currently being organised.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.

We are looking for an experienced and highly organised Operations Manager to keep our offices, systems, and services running smoothly across the UK. This is a varied and impactful role where your work directly enables frontline teams to deliver life-changing support.

About the role:

Reporting to the Director of Finance and Operations, you will take ownership of the day-to-day operational infrastructure of the organisation, including:

• Managing office facilities, leases, and contracts across our head office and nine regional sites.
• Overseeing IT systems and supplier contracts to ensure reliability and security.
• Leading on contract negotiation and supplier management.
• Managing a central administration budget.
• Overseeing our fleet of 80 leased vehicles (with support from a Fleet Administrator).
• Improving efficiency of our systems, processes, and ways of working.
• Project managing office moves and operational projects.

This is a hands-on role with real responsibility and variety.

What we’re looking for:

Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts - including managed IT service contracts, budgets and holds a qualification in cyber security or IT.

• A systematic and effective problem solver – you are self-disciplined and analytical and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making.

• A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines – you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion.

• A strong verbal and written communicator with a high level of attention to detail – you’re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures.

• You build strong working relationships both internally and externally – you are driven to achieve results and have the ability to train and support others to make correct decisions

• You work well within established systems, standards and procedures – you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions

What we offer:

We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu

• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, click here. More information can also be found in our Candidate Pack.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please send your CV and a covering letter highlighting why your application meets the criteria for the role and should be considered above others to us via the link.

Please disclose in your covering letter if you have used AI for any part of your job application.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Additional information:

• Interviews will take place in Leatherhead
• If you require any adjustments during the interview process, please let us know
• An enhanced DBS check is required

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

If you’re looking for a role where your operational expertise genuinely makes a difference, we’d love to hear from you.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

We are excited to be supporting St. Lukes Hospice (Basildon & District), to find a part time Supporter CRM & Data Manager.

This is a hybrid role based at the peaceful countryside Thurrock Hospice site in Essex, with 22.5 hours (3 days) per week, working pattern can be discussed. (£18,034.28 - 23,393.39 depending on experience)

The Charity
A passionate and collaborative hospice, dedicated to working in partnership with the community and committed to providing high quality, safe and supportive specialist palliative care services.

You would be joining an inclusive and supportive team with access to employee benefits that include:

• They offer 30 days holiday plus bank holidays.
• Various discount cards and subsidised meals to helping give you access to healthy food options.
• A pension scheme with Scottish Widows.
• Organised social events every quarter and special events.
• Free parking.

The Role
Development, management and review of processes and procedures for all fundraising income and data across on and offline platforms.

Management and development of the Hospices supporter CRM (Donorflex), leading the relationship with the CRM provider and other data management suppliers.

Development and implementation of appropriate CRM training and reference materials for the Hospices CRM users.

Management of the fundraising and marketing data selection function.

Management of the teams reporting and insight function, ensuring provision of necessary reports, insights and learning to support future income.

Work with key colleagues across the organisation to support the wider Hospices Data Strategy and development of our data architecture.

Line management, development and provision of professional support and guidance to our Supporter Data Officers and volunteers.

The Candidate
Experience of CRM database management with excellent knowledge of CRM databases.

Experience of managing income and data processes and reconciliation.

Experience of working with data for marketing purposes, including compliant handling of communication preferences and building marketing data selections.

Experience of undertaking data analysis and presenting in appropriate formats to inform business decisions.

Demonstrable knowledge and understanding of data protection legislation and industry-specific regulation and experience of ensuring compliance within processes and working practices.

IMPORTANT NOTE

Please note applications are being reviewed at the end of May. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Due to a need to support a variety of important internal projects Parkinson’s UK is looking for two Business Analysts with proven track records of delivering complex change. You’ll understand that change programmes are about more than technical solutions and you’ll strive to include strategy, people, process and data in your analyses.

About the role

You’ll work with stakeholders at all levels to rationalise and prioritise solution requirements and evaluate options for improvement to our business processes. Using your in depth knowledge and stakeholder relationships you will play a key role in successful project delivery. 

Working with fellow business analysts in the practice and our wider delivery team, you’ll demonstrate the leadership and collaboration needed to align and deliver on project interdependencies. 

Please note this advertisement is for 2 fixed term contract roles for 12 months.

What you’ll do

• Elicit and manage functional and non-functional requirements throughout the project lifecycle using a variety of analysis techniques

• Analyse solutions available within and outside of the organisation to find the best-fit for our requirements, guiding stakeholders through evaluating cost/benefits

• Apply a range of analysis techniques and systems thinking to understand the change impacts of new platforms and processes in the stakeholder teams and the wider organisation

• Design and document efficient workflows and processes that use technology where appropriate

What you’ll bring

• Previous experience as a Business Analyst working across complex change projects, throughout the project lifecycle

• Ability to analyse requirements, stakeholders, processes, and business benefits

• An understanding of IT principles, allowing you to be the translator between the business and technical teams

• Proven ability to actively listen, interpret, distil and playback complex concepts, and to influence and facilitate

• Analytical mindset to identify root causes of issues and recommend practical solutions

This is an exciting time for Parkinson’s UK and we would love you to join us.

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Please note this is a hybrid role and you’ll be expected to be in the office 1 day per week.

Interviews for this role will be held in person on W/C 8 June.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

The Role

What we're looking for

We are seeking an experienced applications professional with strong problem-solving skills and a collaborative approach. You will have experience providing 2nd and 3rd line support for enterprise systems, ideally including Microsoft Dynamics 365 (Customer Engagement) and the Power Platform. You will be confident troubleshooting incidents, carrying out root cause analysis, supporting integrations, and maintaining system performance and data integrity.

You will be comfortable configuring and enhancing applications to meet evolving business needs, supporting upgrades and releases, and contributing to continuous improvement. Strong stakeholder engagement skills are essential, as you will work closely with colleagues across the organisation and external suppliers. You will also have an understanding of information security, GDPR, and governance requirements, along with experience supporting project delivery, testing, and go-live activities.

You will have a varied role that combines operational support with improvement and project work, allowing you to make a visible impact on how the organisation operates. You will develop technical expertise, strengthen stakeholder relationships, and contribute to systems that support an important professional body and its members.

What's in it for you

This is an excellent opportunity to work in the legal sector in a dedicated membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

About the role: 

This role involves providing information, support and advice, particularly around welfare benefits, housing and learning disabilities to Carers through one-to-one case work, and group facilitation. 

Our Charity: 

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.In short, we are the Carer's friend and advocate, often helping Carers through difficult times. 

Benefits of working for Wandsworth Carers’ Centre: 

• Hybrid on completion of induction period with a minimum 60% office based

• Friendly team and working environment 

• Annual leave starts at 31 days increasing to 36 days plus bank holidays

• Contributory company pension, 

• Ongoing training and development opportunities

• Employee assistance program.

As the successful candidate, you will have experience of working in front line services, giving information and advice, as well as advocating on behalf of another and providing one to one support. You will have excellent communication and IT skills, and a commitment to working in the voluntary sector.

If you're committed to working in the voluntary sector and want to be part of a diverse team that makes a real difference to people’s lives, this role is for you! 

Key Responsibilities Include: 

• Providing advice & advocacy on welfare benefits and housing. Minimum of 3 days a week.

• Providing one to one support to Carers of people with Learning Disabilities. 

• Facilitation of the Learning Disability Carers Peer Support Group 

• Maintaining accurate case records, adhering to AQS standards.

• Managing your own case load 

Essential Requirements Include: 

• Experience of, or ability to provide one to one support, information, advice and advocacy, including welfare benefits. 

• Developed IT skills 

• The ability to balance and prioritise a busy and varied workload. 

• Ability and commitment to work on own initiative and as part of a team.

• Ability to deliver training and information sessions. 

• Experience of or ability to facilitate groups in person and online. 

Please see the job description and person specification for a full list of responsibilities and requirements.

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.

Job Title: System Administrator 

Reporting To: IT Security Manager

Salary Range: Up to £40,000

Contract Type: 12-Month Fixed Term Contract 

Location: London or Sheffield (Hybrid working afforded) 

Working days/hours per week: 35 hours per week, Monday to Friday, 9am to 5pm. 

Our Vision: A UK where “No good food goes to waste”. 

The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry. 

The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives. 

The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK. 

Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.

Purpose of the Job 

Essential to this role is for the System Administrator to be the technical owner for Microsoft cloud and endpoint management: enabling the merger programme, delivering a secure, standardised M365/Entra/Intune environment, and supporting ISMS and Data Protection implementation through the implementation of Technical Controls, in collaboration with Managed Service Provider.

In addition - be the technical owner of other non-Microsoft platforms, as the organisation merges and rationalises the non-Microsoft platforms in operation.  

Duties and Responsibilities 

 M365 / Entra ID

• Manage Entra ID configuration: users/groups, roles, access governance, Conditional Access, PIM (where used), guest access, SSO integrations.
• Maintain authentication and security posture: MFA enforcement, risky sign-in/user remediation, break-glass account readiness, identity audit readiness.

Endpoint management (Intune)

• Own Intune configuration: device compliance, configuration profiles, security baselines, app deployment, update rings, BitLocker policy/reporting.
• Confirm and improve Windows Autopilot processes: enrolment profiles, device naming, standard build, app packaging, and onboarding experience.

Azure Data

• Support the Data Teams via the implementation and management of integrations between the IT infrastructure and the Data infrastructures. This would include areas such as SSO implementations for key apps.
• Support the limited number of Azure Servers currently operating, with Sharp.

Email security & collaboration controls

• Defender skills
• Support implementation of DLP & Data Classification policies.
• Support rollout and tuning of E5 security capabilities and/or Email Security Gateway integration
• Improve Exchange and SharePoint/OneDrive configurations: anti-phish/spam policies, mail flow hygiene, external sharing controls, retention/labels where agreed.

Telephony / Entra Integration

• Integrate mobile devices (both COPE and BYOD) into the Entra environment, with support from Sharp
• Support the transition from 8x8 to Teams Voice environment.

Merger enablement

• Support technical delivery for domain changes, tenant alignment activities, SSO/cert updates (e.g., Salesforce SSO certificate changes), and application rationalisation.

Operational excellence

• Create and maintain technical documentation and SOPs for BAU and audit evidence
• Provide 3rd line support/escalation for Microsoft-related incidents and changes
• Support IT Manager in multi-platform Disaster Recovery exercises and issues.

Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time. 

Recruitment Timeline

We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity. 

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback. 

Do you enjoy being the go-to person for a CRM system that really matters? Are you looking for a role where you can shape how Dynamics 365 is used across an organisation?

12-month FTC | Hybrid (2 days in the office, London) | Up to £45,000

We’re supporting a well-established professional membership organisation to recruit a CRM (Dynamics 365) Administrator for a newly created role within their IT function.

This is a hands-on opportunity to take ownership of Dynamics 365 CRM, supporting colleagues’ day-to-day, improving data quality and processes, and working closely with external suppliers. The role is offered on a 12-month fixed-term basis, with the potential to become permanent.

The role
You’ll be responsible for keeping the CRM running effectively and continuously improving how it supports the organisation. This will include:

• Managing and triaging requests via the CRM ticketing system
• Resolving technical and non-technical CRM issues and working with external suppliers
• Maintaining data quality through cleansing, de-duplication and governance
• Managing user access, permissions and security roles
• Delivering CRM training (1-2-1 and group sessions) and producing clear user guidance
• Creating reports and dashboards to support insight and decision-making
• Identifying opportunities to streamline processes and introduce automation

About you
You’ll be confident working with users at all levels and comfortable taking ownership of a business-critical system. You’ll have:

• Proven experience administering Dynamics 365 CRM
• Strong data management and problem-solving skills
• A good understanding of GDPR and data governance
• Advanced Excel skills and experience working with multiple business systems
• Experience working in or alongside a ticketing or support environment
• Clear communication skills and a supportive, collaborative approach

Why apply?

• Salary up to £45,000
• Hybrid working – 2 days per week in a central London office
• A new role with real scope to shape CRM ways of working
• Potential for the role to become permanent after 12 months
• Supportive, values-driven culture

 
If this exciting opportunity is of interest, please get in touch ASAP. We are reviewing CV’s as they come through!  

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.