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Do you have a passion for helping people improve their financial wellbeing? Are you highly motivated, organised and committed to making a positive difference to carers' lives?
We are currently offering an exciting opportunity to join our Information & Advice Service as our Carer Financial Wellbeing Coordinator. This countywide role will lead the development and delivery of financial wellbeing support for unpaid carers across West Sussex.
Carers often experience significant financial challenges because of their caring role. This post will play a key role in ensuring carers can access the information, advice and support they need to maximise their income, improve financial resilience, and make informed decisions about their finances.
The Carer Financial Wellbeing Coordinator will provide day-to-day line management and support to Welfare Benefits Advisors, oversee the quality of financial wellbeing services, and work collaboratively to develop innovative and accessible support for carers.
The role includes providing welfare benefits and financial wellbeing advice, supporting complex cases where appropriate, delivering workshops and training, developing resources, and identifying opportunities to strengthen our support offer.
You will work closely with teams across Carers Support West Sussex to ensure carers receive joined-up support and that financial wellbeing is embedded throughout our services. You will also contribute to service development, impact monitoring and continuous improvement, helping us demonstrate the difference our services make to carers across the county.
The role is a mix of remote/home working and community-based delivery, with travel across West Sussex required to attend meetings, deliver workshops and support carers and partners in local communities.
Key Responsibilities:
• Line Management: Provide day-to-day line management, supervision and support to the Welfare Benefits Advisors, including workload allocation, performance management and development.
• Information & Guidance: Deliver high-quality welfare benefits and financial wellbeing advice to carers, including complex cases where appropriate, taking a holistic approach to financial wellbeing, considering benefits, grants, financial resilience and wider income maximisation.
• Facilitate Learning: Design and deliver group sessions face-to-face in the community and online, videos, resources, workshops and information sessions for carers and deliver training and briefings for CSWS staff and volunteers to build confidence in identifying and responding to carers’ financial concerns.
• Data Recording: Maintain accurate and timely records on CSWS Client Record Management systems to support monitoring, reporting and service improvement.
• Demonstrate Impact: Use outcome-based tools to evidence impact, identify gaps in provision and support continuous service development.
• Partnership Working: Work collaboratively with internal teams and external partners to ensure carers receive timely, joined-up support.
• Governance: Work within CSWS policies and procedures, including safeguarding, confidentiality, data protection, equality and diversity, and health and safety.
About You:
• Welfare Benefits
o A comprehensive and up to date working knowledge of the welfare benefit system and the latest welfare reform developments.
o Proven experience of providing in-depth welfare benefits advice, including complex cases.
• Line Management: Experience of supervising staff or strong evidence of readiness to move into a line management role.
• Facilitation: Experience of delivering group sessions workshops or training, both face-to-face and online.
• Time Management: Ability to manage competing priorities and balance leadership responsibilities with direct casework.
• Problem-Solving Skills: Able to take a proactive approach to overcoming obstacles and ensuring support for individuals navigating complex systems.
• Verbal and Written Skills: Able to negotiate, build relationships, advocate for people and write accurate, succinct records of support provided.
• IT Skills: Highly competent IT skills, including experience of using databases or CRM systems.
• Collaboration: Ability to work effectively with various teams and stakeholders.
Please refer to the Job Description in the Recruitment Pack to see the full list of responsibilities and person specification.
Appointments are subject to an appropriate Disclosure and Barring Service.
A local charity team of staff and volunteers, working with and for family and friend carers.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re recruiting a Social Value Advisor to join our Social Value team, supporting projects and partnerships across the London and Southeast England. In this role, you will play a central part in delivering our Group Social Value Strategy and championing the impact we create with our partners and appointed companies throughout the region.
This is an exciting opportunity for individuals who are passionate about making a positive difference in local communities. In this role, you will work in the Social Value Team and the Charities Liaison Team, supporting wider Group functions by playing a key part in ensuring our initiatives continue to improve lives and places. You will assist LHCPG’s Group and Regional Business Units in implementing the broader Social Value Strategy across our products, services and projects, whilst collaborating with associate partners and companies planning community projects and supporting them to report on the outcomes of their social value plans.
You will also be:
- Helping develop procedures, toolsand resources for social value management and reporting
- Gathering data to report on achievements and social impact
This dynamic, cross-regional role supports colleagues and customers across the London and Southeast region. The position requires travel throughout your assigned areas, meaning a valid UK driving licence and access to your own vehicle are essential. Additionally, you must live within a commutable distance to attend your designated regional office at least once a month for team collaboration
We are looking for a candidate with strong interpersonal abilities, capable of collaborating and engaging effectively with various teams and stakeholders at all levels. The ideal candidate will demonstrate excellent attention to detail, possess outstanding verbal and written communication skills and evidence proficiency in IT, including familiarity with relevant systems and software packages. You can confidently present content to colleagues and clients and turn strategic plans into measurable results. You will also have:
- A degree in a relevant subject or relevant experience in corporate socialresponsibilityor social impact and innovation
- Knowledge of social value approaches and measurement frameworks used in the public sector
- Demonstrable understanding of the importance of social value
Working in the public sector, charities, housing or construction experience would be advantageous but not essential. Please refer to the attached job description and person specification for a full list of responsibilities and attributes.
We are planning to conduct initial interviews w/c 31st August, followed by final interviews on 7th and 8th September. Please ensure your availability for these dates, as shortlisted candidates will be contacted with further details regarding the interview process. The proposed start date will early October 2026.
What you’ll get:
- Salary of £39,975 per annum
- Car Allowance of £5,740 per annum
- Highly attractive pension scheme
- 29 days holiday + bank holidays
- Hybrid working
- £300 per annum personal wellbeing allowance
- Flexibility, volunteering day, employee discounts and more
It is encouraged that all candidates submit a cover letter to support their application. Please note that we reserve the right to close this job posting before the application deadline if suitable candidates are identified
We improve lives and places through the impact of our products & services and social value generated through our community benefit funding & activity
The client requests no contact from agencies or media sales.
Partnerships and Trusts Team Manager – Help shape the future of Barnsley Hospice
Join Barnsley Hospice and lead a talented fundraising team to build meaningful partnerships and secure vital income that makes a real difference to local people and their families. As Partnerships and Trusts Team Manager, you will drive growth across corporate partnerships, trusts, foundations and major donor relationships, developing sustainable income streams that support our ambition and future plans.
You will inspire and develop a high-performing team, create compelling cases for support, nurture strategic relationships and identify new opportunities to increase income and impact. Working closely with senior fundraising leaders, you will play a key role in delivering our fundraising strategy, strengthening supporter relationships and ensuring every partnership helps us continue providing compassionate, specialist palliative and end-of-life care.
This is an exciting opportunity for an experienced fundraising professional with strong leadership skills, a passion for relationship building and the ambition to make a lasting difference.
Key Duties and responsibilities
1. To lead and inspire the Partnerships and Trust team by undertaking regular one-to-
ones, appraisals and performance reviews, to ensure they meet their SMART
objectives and income targets
2. Build compelling cases for support and financial ‘asks’ to secure partnerships, major donor and trust income
4. Support the Head of Fundraising and Director of Income Generation to develop and implement a highly ambitious corporate, major donor and trust fundraising strategy that enables Barnsley Hospice to meet its strategic objectives
5. Lead the team with designing and hosting engagements events to support with the
stewardship and cultivation of organisations, major donors and trusts.
6. Support the Head of Fundraising in developing Barnsley Hospice strategic approach to acquisition, cultivation and development of corporate partnerships, major donors and
trusts.
7. Developing a sustainable new partnerships and trust pipeline.
8. Effectively manage the corporate partnerships, major donors, and trusts budget, reporting any risks and opportunities to the Head of Fundraising, providing analysis and reforecasting as required.
9. Responsibility for negotiating complex strategic partnerships and overseeing new business pitches to build success in this area.
10. Drive growth in the corporate new business pipeline, focusing on value and sector leading corporates.
11. Drive growth in the trusts pipeline, focusing on value and sector leading trusts.
12. Review current corporate partnerships and trusts and oversee the building of an effective pipeline of new business opportunities to increase income substantially.
13. Lead in best practice in supporter care across corporate fundraising, major donors and trusts, to engage, motivate and retain supporters and increase their relationships with Barnsley Hospice.
15. Maximise the use of the CRM to inform and develop strategic plans.
16. Carry out any other duties as may reasonably be required by the Head of Fundraising or Director of Income Generation.
Knowledge and educational achievements:
Essential:
· GCSE’s (Grade A to C) or equivalent in English and Maths
· Full UK driving licence and access to vehicle for business use
Desirable:
● Evidence of further education in this field
Experience and work achievements:
Essential:
● Demonstrable experience of working in a corporate/ trusts charitable fundraising role with strong understanding of new business and account management, including securing multi-year partnerships (min £10k per annum)
● Experience of leading teams through growth and change
● Experience of producing budgets and strong financial management skills
Desirable:
● Demonstrable experience of working with major donors, including onboarding and stewardship
Skills and abilities:
Essential:
● An ability to manage and prioritise a number of relationships, working to deadlines and agreed targets
● Strong people leadership skills
● Excellent communicator with strong presentation skills and the ability to network, influence and negotiate with a wide range of people
● Excellent writing skills with a demonstrable commitment to high standards of presentation
● Current knowledge of corporate fundraising trends, and current fundraising legislation and regulation.
● Excellent IT skills including advanced CRM analytical skills
● A willingness and ability to operate in an open, honest, flexible way and at ease with being accountable
Personal attributes:
Essential:
● Proactive and willing to take ownership of tasks
● Positive and flexible approach
● Commitment to delivering excellent supporter experience
● Passion for the work of the hospice
● Willingness to work occasional evenings and weekends
● Ability to travel locally where required
● Act as an ambassador for Barnsley Hospice at all times
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re recruiting a Social Value Advisor to join our Social Value team, supporting projects and partnerships across the Midlands and areas in the North of England. In this role, you will play a central part in delivering our Group Social Value Strategy and championing the impact we create with our partners and appointed companies throughout the region.
This is an exciting opportunity for individuals who are passionate about making a positive difference in local communities. In this role, you will work in the Social Value Team and the Charities Liaison Team, supporting wider Group functions by playing a key part in ensuring our initiatives continue to improve lives and places. You will assist LHCPG’s Group and Regional Business Units in implementing the broader Social Value Strategy across our products, services and projects, whilst collaborating with associate partners and companies planning community projects and supporting them to report on the outcomes of their social value plans.
You will also be:
- Helping develop procedures, toolsand resources for social value management and reporting
- Gathering data to report on achievements and social impact
This dynamic, cross-regional role supports colleagues and customers across the Midlands and North of England. The position requires travel throughout your assigned areas, meaning a valid UK driving licence and access to your own vehicle are essential. Additionally, you must live within a commutable distance to attend your designated regional office at least once a month for team collaboration
We are looking for a candidate with strong interpersonal abilities, capable of collaborating and engaging effectively with various teams and stakeholders at all levels. The ideal candidate will demonstrate excellent attention to detail, possess outstanding verbal and written communication skills and evidence proficiency in IT, including familiarity with relevant systems and software packages. You can confidently present content to colleagues and clients and turn strategic plans into measurable results. You will also have:
- A degree in a relevant subject or relevant experience in corporate socialresponsibilityor social impact and innovation
- Knowledge of social value approaches and measurement frameworks used in the public sector
- Demonstrable understanding of the importance of social value
Working in the public sector, charities, housing or construction experience would be advantageous but not essential. Please refer to the attached job description and person specification for a full list of responsibilities and attributes.
We are planning to conduct initial interviews w/c 31st August, followed by final interviews on 7th and 8th September. Please ensure your availability for these dates, as shortlisted candidates will be contacted with further details regarding the interview process. The proposed start date will early October 2026.
What you’ll get:
- Salary of £39,975 per annum
- Car Allowance of £5,740 per annum
- Highly attractive pension scheme
- 29 days holiday + bank holidays
- Hybrid working
- £300 per annum personal wellbeing allowance
- Flexibility, volunteering day, employee discounts and more
It is encouraged that all candidates submit a cover letter to support their application. Please note that we reserve the right to close this job posting before the application deadline if suitable candidates are identified
We improve lives and places through the impact of our products & services and social value generated through our community benefit funding & activity
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you be the friendly, organised first point of contact for volunteers and people raising money to support world-leading cancer care and research?
We’re looking for a Volunteer & Community Fundraising Assistant to join our friendly Community Fundraising team. This is a varied role where you’ll support volunteers and community fundraisers, respond to enquiries, help keep our records and processes running smoothly, and make sure volunteers and supporters feel welcomed, valued and appreciated.
What you’ll be doing
- Responding to enquiries from volunteers and supporters by phone, email and in person
- Helping volunteers get started, including applications, onboarding, training and inductions
- Coordinating rotas, records and supporter activity so the team has accurate information
- Supporting excellent stewardship so volunteers and supporters feel appreciated
- Helping with fundraising materials, hospital displays, stock and merchandise activity
- Supporting cash handling and donation administration, with accurate records for audit purposes
About you
You’ll be a confident communicator who enjoys working with people and providing a thoughtful, professional service. You’ll be organised, proactive and comfortable managing a range of tasks, with good attention to detail and strong IT skills.
You don’t need to have worked in a charity before. Experience in administration, customer service, events, healthcare, retail or community settings could all be relevant. What matters most is your ability to build positive relationships, stay organised and help volunteers and supporters have a great experience.
About the Charity
The Royal Marsden Cancer Charity raises money to save the lives of people affected by cancer, everywhere. We ensure The Royal Marsden’s world-leading nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.
From funding state-of-the-art equipment and groundbreaking research, to creating the very best patient environments, we will never stop looking for ways to save the lives of people affected by cancer.
Why join us?
You’ll join a collaborative, supportive and ambitious team, with opportunities to learn and develop and see the impact of your work every day.
What we offer
- 27 days’ annual leave plus bank holidays
- Pension scheme with employer contributions of up to 6% (increasing with service)
- Life insurance and employee assistance programme
- Enhanced family policies
- Subsidised canteens and wellbeing support
- A Sutton hospital-based office with shuttle service to and from Sutton station
Inclusion matters
We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from people of all backgrounds and lived experiences.
Apply now
If you’re organised, people-focused and motivated by making a difference, we’d love to hear from you.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re recruiting a Social Value Advisor to join our Social Value team, supporting projects and partnerships across the Southwest and Wales. In this role, you will play a central part in delivering our Group Social Value Strategy and championing the impact we create with our partners and appointed companies throughout the region.
This is an exciting opportunity for individuals who are passionate about making a positive difference in local communities. In this role, you will work in the Social Value Team and the Charities Liaison Team, supporting wider Group functions by playing a key part in ensuring our initiatives continue to improve lives and places. You will assist LHCPG’s Group and Regional Business Units in implementing the broader Social Value Strategy across our products, services and projects, whilst collaborating with associate partners and companies planning community projects and supporting them to report on the outcomes of their social value plans.
You will also be:
- Helping develop procedures, toolsand resources for social value management and reporting
- Gathering data to report on achievements and social impact
This dynamic, cross-regional role supports colleagues and customers across the Southwest and Wales. The position requires travel throughout your assigned areas, meaning a valid UK driving licence and access to your own vehicle are essential. Additionally, you must live within a commutable distance to attend your designated regional office at least once a month for team collaboration
We are looking for a candidate with strong interpersonal abilities, capable of collaborating and engaging effectively with various teams and stakeholders at all levels. The ideal candidate will demonstrate excellent attention to detail, possess outstanding verbal and written communication skills and evidence proficiency in IT, including familiarity with relevant systems and software packages. You can confidently present content to colleagues and clients and turn strategic plans into measurable results. You will also have:
- A degree in a relevant subject or relevant experience in corporate socialresponsibilityor social impact and innovation
- Knowledge of social value approaches and measurement frameworks used in the public sector
- Demonstrable understanding of the importance of social value
Working in the public sector, charities, housing or construction experience would be advantageous but not essential. Please refer to the attached job description and person specification for a full list of responsibilities and attributes.
We are planning to conduct initial interviews w/c 31st August, followed by final interviews on 7th and 8th September. Please ensure your availability for these dates, as shortlisted candidates will be contacted with further details regarding the interview process. The proposed start date will early October 2026.
What you’ll get:
- Salary of £39,975 per annum
- Car Allowance of £5,740 per annum
- Highly attractive pension scheme
- 29 days holiday + bank holidays
- Hybrid working
- £300 per annum personal wellbeing allowance
- Flexibility, volunteering day, employee discounts and more
It is encouraged that all candidates submit a cover letter to support their application. Please note that we reserve the right to close this job posting before the application deadline if suitable candidates are identified
We improve lives and places through the impact of our products & services and social value generated through our community benefit funding & activity
The client requests no contact from agencies or media sales.
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- life assurance cover at 3 x annual salary
- health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer
Dementia UK has a new opportunity to join as our first Data Insight Manager to lead and develop our insight and analytics capability, helping our Fundraising and Engagement directorate become more data-led in planning and decision making to drive supporter engagement.
This is a hands-on leadership role, managing a team of two Data Analysts while delivering high-quality analysis and actionable insight. You will lead advanced analytics projects, oversee campaign data selections in Faststats and Peoplestage, lead the development of Power BI dashboards, and translate complex data into clear recommendations that inform fundraising strategy and performance in areas such as segmentation, propensity modelling and lifetime value analysis. Working closely with colleagues across Fundraising and Engagement, you will improve reporting processes, support data warehouse developments, ensure high standards of data governance, and help develop the skills of your team.
To thrive in this role, you will have significant experience in data analysis, business intelligence or insight, and experience working with CRM systems such as Microsoft Dynamics 365. You will possess strong technical skills including SQL, Power BI and analytical tools such as R or Python. You are confident leading projects and people, communicating complex analysis to a range of audiences, and using data to drive strategic decision-making and continuous improvement.
Join Dementia UK and use the power of data and insight to shape fundraising strategy, drive innovation, and help improve support for families affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact us.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Westminster is seeking a Digital Inclusion Lead Coordinator to work with the Wellbeing Services Manager on the delivery of its Digital Inclusion service, supporting older people and those experiencing social isolation to develop the confidence, skills and access needed to participate fully in the digital world. The service supports vulnerable older adults, including people living with dementia, through one-to-one coaching, group sessions, equipment loans, and community-based support.
The postholder will work closely with team colleagues, coordinating service delivery across Westminster, ensuring high-quality, person-centred support for clients, while overseeing volunteers who contribute to the project. The role will involve working closely with internal teams, external partners, and commissioners to ensure the service achieves its outcomes and demonstrates impact through effective monitoring and reporting.
Main Responsibilities
As a Digital Inclusion Coordinator, your role will be to:
• Manage a caseload of clients, including people living with dementia and complex needs.
• Deliver one-to-one digital coaching and support.
• Facilitate digital inclusion group sessions.
• Provide device setup, troubleshooting and digital skills training.
• Coordinate referrals to internal and external services.
• Recruit, induct, train, support and supervise volunteers contributing to the project.
• Coordinate volunteer assignments and monitor volunteer performance and wellbeing.
• Ensure volunteers comply with safeguarding, confidentiality and organisational policies.
• Maintain accurate client and volunteer records.
• Produce quarterly monitoring and impact reports for Commissioners and internal management use.
• Monitor service outcomes, analyse performance data and identify improvements.
• Attend relevant stakeholder, partner and project meetings.
• Develop positive relationships with commissioners, partners and community organisations.
• Ensure compliance with organisational policies and procedures.
Service Delivery
· Manage and maintain a caseload of clients, including those living with dementia and complex needs, using a holistic and person-centred approach.
· Deliver one-to-one digital coaching sessions in clients' homes, community settings, and remotely where appropriate.
· Support clients to develop practical digital skills, including:
· Email and online communication
· Video calling and social networking
· Online shopping and banking awareness
· Accessing NHS digital services and health applications
· Internet browsing and online safety
· Provide troubleshooting, technical support, and guidance on the use of smartphones, tablets, laptops, and associated technologies.
· Support service users with selecting, setting up, and using devices, Wi-Fi connections, and digital loan equipment.
· Facilitate and support group-based digital inclusion sessions across Westminster.
· Ensure service users are referred to and access appropriate internal and external services where needed.
Volunteer Coordination
· Recruit, induct, train, support and supervise volunteers involved in the Digital Inclusion project.
· Coordinate volunteer assignments and ensure effective matching of volunteers with clients and activities.
· Monitor volunteer performance and wellbeing, providing regular guidance, supervision and development opportunities.
· Ensure volunteers comply with organisational policies, safeguarding requirements, confidentiality standards and service procedures.
· Promote volunteer engagement and recognise volunteer contributions to the success of the project.
Monitoring, Evaluation and Reporting
· Maintain accurate and timely records of all client interactions, volunteer activity, outputs and outcomes on organisational databases.
· Monitor service performance against agreed targets and key performance indicators.
· Produce comprehensive quarterly monitoring and impact reports for commissioners and internal management purposes, highlighting achievements, outcomes, challenges, case studies and recommendations.
· Gather and analyse service-user feedback and outcome data to demonstrate service effectiveness and inform service improvements.
· Attend internal and external meetings relating to service delivery, monitoring and partnership development.
Partnership Working
· Work collaboratively with Age UK Westminster teams, NHS partners, voluntary sector organisations and community groups.
· Promote Digital Inclusion services across Westminster and support outreach and engagement activities.
· Develop and maintain positive relationships with stakeholders, commissioners and referral partners.
· General Responsibilities
· Ensure all administration, reporting and documentation are completed accurately and within required timescales.
· Maintain confidentiality and comply with GDPR, safeguarding, health and safety, equality and organisational policies.
· Support organisational events, community activities and service development initiatives as required.
· Undertake any training necessary for the effective delivery of the role.
· Carry out any other duties reasonably required within the scope and level of the position.
Additional Lead Responsibilities
· Contribute to strategic planning and development of Digital Inclusion activities.
· Identify opportunities to expand service reach, volunteer involvement and community engagement.
Responsibilities of the Charity
Age UK Westminster will support the role as follows:
· Line Management & Support from the Wellbeing Manager; additional support from Head of Services/ CEO
· Induction training and briefing
· Database training
· Regular briefing/update meetings and emails
· Provision of materials where appropriate
· Regular line management supervision and support from your supervisor and team members
· The opportunity to participate in team meetings
· Internal relevant to your role and to other areas of personal and professional development
Benefits
- Basic Health Plan Scheme – Access to a health plan that helps towards the cost of everyday healthcare expenses, such as dental treatment, optical care, physiotherapy, and other eligible health services.
- Blue Light Card – Eligibility to apply for a Blue Light Card, providing access to discounts at a wide range of national retailers, restaurants, travel providers, and leisure attractions.
- Ongoing training and professional development opportunities.
- Regular management support and supervision.
- Opportunity to make a meaningful difference in the lives of older people and those experiencing digital exclusion.
- Collaborative and supportive team environment.
Person Specification
A predominance of the following are considered essential to the role:
· An understanding of Digital Exclusion and the impact it has on older people
· Ability to prioritise and manage workload
· Ability to assimilate and understand information by listening, reading and use of the telephone
· Willing to work to guidelines and standards and to take a flexible approach to work
· Ability to listen to others and to explain things clearly without jargon or being patronising
· Awareness of discriminatory practices and equal opportunity issues.
· Ability to work alone or as part of a team
· Strong communication skills (written and verbal)
· To develop and work with other and agencies; and to seek and offer support
· Willingness and interest in learning, to attend training, meetings and other community events
· Competent use of MS Office (Word, PowerPoint, excel and email), social media, zoom, MS Teams and other tools.
· Patient, tolerant and someone who enjoys supporting people to learn new skills.
· An understanding of issues effecting older people
· Able to reflect on own performance
· Be flexible and travel within City of Westminster and Royal Borough of Kensington and Chelsea
· Experience of managing and supporting staff or volunteers
Desirable:
- One year experience working within the charity sector
- Mental Health and Wellbeing awareness
- First Aid Training
- Experience in designing and managing basic training materials
- Ability to speak languages other than English
The client requests no contact from agencies or media sales.
About the role:
Every woman deserves to feel safe where she lives — especially at night.
Our Camden Women’s Complex Needs Services provide accommodation and support for women who have experienced homelessness, trauma, Violence Against Women and Girls, and multiple disadvantage. Many of the women we support have lived through unsafe relationships, instability, exclusion, and services that have not always felt safe, consistent or trustworthy. This role is about helping to change that.
As a Night Concierge, you will be a calm, steady and reassuring presence in the service overnight, helping to create an environment where women can rest, recover and feel secure in their accommodation. You will be the first point of contact during the night, responding to residents with warmth, respect and clear boundaries, while helping to maintain the safety, dignity and stability of the building.
Your night to night work will include managing access to the service, carrying out regular building checks, responding to incidents or emergencies, reporting repairs or safety concerns, and escalating risks where needed. You will also support women with immediate practical or wellbeing needs overnight, using active listening, de-escalation skills and a trauma-informed approach to respond calmly and proportionately when someone is distressed, anxious or in crisis.
This is not a full casework role, but your work will make a real difference to the women living in the service. The way you record concerns, share information and provide clear handovers will help the wider team respond to risk, maintain continuity of support and ensure women continue to feel safe, respected and held. You will also be joining SHP at an exciting time, with access to training, reflective practice and development opportunities to support your confidence, learning and longer term career progression.
We are ideally looking for one person who can work all three required nights (Saturday, Sunday and Monday 8pm-8:30am) but we would be open to considering a job share for the right candidates.
**This role is open to women only. This is an occupational requirement under Schedule 9, Part 1 of the Equality Act 2010 due to the nature of the service and the needs of the women we support.
About you:
- You understand why women-only, trauma-informed and gender-informed services matter, and you bring empathy, steadiness and respect to your work with women who may have experienced homelessness, domestic abuse, exploitation, trauma or other forms of harm.
- You are calm, alert and confident when working overnight, including when responding to distress, conflict, incidents or emergencies. You know how to hold boundaries without becoming cold or punitive.
- You communicate clearly and respectfully, with good listening and de-escalation skills, and you can build professional relationships that help residents feel safe while maintaining the expectations of the service.
- You can work independently, use sound judgement and know when to act, monitor or escalate concerns, including safeguarding, health and safety, building security or welfare concerns.
- You are organised and reliable, with the written and IT skills needed to record incidents, resident contact, actions taken and handover information clearly, accurately and in line with confidentiality and data protection requirements.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 26th July at midnight
Interview date: Wednesday 5th August online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Technical Lead (Contract)
Contract: Initial 6-Month Contract (Rolling)
Rate: £500–£650 per day
Location: London (Hybrid Working)
Reporting to: Head of Service Delivery
Technical Lead – Enterprise Technology & Service Operations
We are currently seeking an experienced Technical Lead to join a high-profile organisation on an initial 6-month rolling contract. This is an excellent opportunity for a hands-on technical leader to take ownership of a complex enterprise technology estate, ensuring operational excellence, resilience, security, and continuous improvement across business-critical systems.
Working closely with the Enterprise Architect, Head of Service Delivery, managed service providers, and senior business stakeholders, you will play a key role in bridging the gap between technology design and operational delivery, ensuring new solutions are successfully transitioned into BAU support and optimised throughout their lifecycle.
Key Responsibilities
- Lead the transition of newly implemented technology solutions into operational support.
- Act as the technical custodian for the live IT environment, ensuring stability, resilience, performance, and security.
- Provide technical governance and oversight of third-party managed service providers.
- Assess technical changes for impact, risk, and alignment with architectural standards.
- Lead root cause analysis and resolution of major incidents and recurring technical issues.
- Maintain technical standards, documentation, and operational architecture artefacts.
- Drive platform lifecycle management, upgrades, patching strategies, and technical debt reduction.
- Collaborate with Security and Resilience teams to ensure secure-by-design principles are embedded throughout the technology estate.
- Facilitate technical reviews with stakeholders to identify risks, improvements, and optimisation opportunities.
- Contribute operational insight into technology roadmap planning and future-state initiatives.
- Ensure compliance, security, and regulatory requirements are effectively managed.
Required Experience
We're looking for a technically strong leader with broad enterprise technology experience and a proven track record of operating within complex environments.
Essential Skills
- Strong technical expertise across enterprise infrastructure, cloud platforms, security, systems, and integration technologies.
- Experience supporting enterprise architecture within operational environments.
- Strong understanding of ITIL and service management best practices.
- Ability to translate architectural designs into sustainable operational support models.
- Experience managing and governing outsourced or managed service providers.
- Strong knowledge of change management, risk assessment, and technical governance.
- Experience balancing BAU support, operational improvement, and strategic technology initiatives.
- Comfortable working within both agile and traditional delivery frameworks.
Stakeholder Management
- Excellent communication and stakeholder engagement skills.
- Ability to influence senior business and technology stakeholders.
- Proven experience working closely with architects, service delivery teams, and external partners.
- Strong leadership skills with the ability to drive technical discussions and resolve complex issues.
- Passion for operational excellence, documentation standards, and continuous improvement.
What's on Offer?
- Initial 6-month contract with strong likelihood of extension.
- Competitive day rate of £500–£650 per day.
- Hybrid working model with a London-based office.
- Opportunity to influence the operational direction of a large-scale enterprise technology environment.
- Work alongside senior technology leaders and architects on strategically important initiatives.
If you're an experienced Technical Lead with a strong background in enterprise technology operations, service governance, and stakeholder management, we'd like to hear from you.
Are you a data‑driven digital specialist with a passion for experimentation, optimisation and improving customer journeys across digital platforms?
At the British Heart Foundation (BHF), our Digital team plays a vital role in growing charitable income through data, experimentation and optimisation. We’re looking for a Digital CRO Specialist to help enhance our website, shop and fundraising products, improving conversion and delivering better customer experiences across our digital landscape.
About the role
In this role, you’ll support optimisation across BHF’s digital platforms, using data, research and experimentation to improve customer journeys and increase digital conversion. Working closely with teams across Digital, UX, Content, Product, Analytics, Marketing and Fundraising, you’ll contribute to key testing initiatives and the wider CRO programme.
You’ll be:
- Supporting experimentation across the full testing lifecycle using analytics, research and development skills.
- Using tools such as GA4 and Mouseflow to analyse audiences, identify trends and inform hypotheses.
- Collaborating with cross‑functional teams to prioritise and deliver testing opportunities.
- Design, run and analyse CRO experiments.
- Monitoring, analysing and presenting experiment results with clear recommendations.
- Conducting audits of landing pages, funnels and forms to optimise conversion.
- Supporting the development of the CRO programme and promoting CRO across the organisation.
About you
An experienced digital optimisation specialist, you will have a strong understanding of CRO, experimentation and user experience, alongside experience using A/B testing platforms and analytics tools such as GA4 and Mouseflow or Hotjar.
You’re confident using data and research to generate insights and deliver experiments, translating results into clear, actionable recommendations. You’re a collaborative communicator, able to engage stakeholders and explain complex findings effectively.
With strong attention to detail and time management skills, you take a proactive, customer‑focused and data‑driven approach. You also bring knowledge of web design principles and working experience with tools such as Figma, HTML, CSS and JavaScript, alongside a commitment to BHF’s values and cause.
Working arrangements
This is a Fixed term contract for 12 months covering family leave.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Lead the operations, governance and compliance that enable Solving Kids' Cancer UK to deliver its mission and impact for children and families affected by neuroblastoma. Reporting to the Chief Executive, you will play a critical role in ensuring the charity operates effectively, compliantly and sustainably.
This broad and varied leadership role spans governance, risk, HR, IT, data protection and organisational operations, supporting delivery of the charity's strategy through robust systems, policies and processes. Acting as Company Secretary, you will work closely with the CEO and Board of Trustees, providing advice on governance, regulatory requirements and best practice. As a member of the Leadership Team, you will oversee key operational functions, lead cross-organisational projects and deputise for the CEO where required.
Who are we looking for?
We are looking for a strategic, highly organised and values-driven leader with strong experience in charity operations, governance and compliance. You will have a track record of ensuring organisations are well run, compliant and effectively managed, with the ability to oversee multiple operational areas and support strong governance and decision-making at Board level.
You will be comfortable working across a broad remit, including governance, risk, HR, IT and data protection, and confident providing clear, practical advice to senior leaders and trustees.
Person specification
Key requirements include:
- Significant senior-level experience in operations, governance or compliance within a charity or similar environment.
- Strong understanding of charity governance and regulation, with experience supporting boards and senior leadership.
- Experience overseeing organisational functions such as HR, IT, data protection or risk.
- Proven ability to manage multiple priorities and lead cross-organisational work effectively.
- Strong judgement, integrity and the ability to handle sensitive matters with discretion.
See our Recruitment Pack for the full role description and specification and for information about Solving Kids' Cancer UK.
This is an opportunity to make a significant contribution at the heart of a small, ambitious charity where strong operations are a vital enabler of impact for children and families.
Location: Home-based, within easy reach of London, with regular travel to the London office and occasional UK-wide travel.
First-stage interview: Thursday 6 August
Second-stage interview: Thursday 13 August
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Welfare Benefits Support and Information Officer / Advisor
ORGANISATION: Big Local Works – Charity No: 1182561
LOCATION: Big Local Works 4 Market Place, London SE16 3UQ
CONTRACT TYPE: 6-month / Fixed Term contract (Sickness Cover)
REPORTING TO: Charity Manager
General Information
Big Local Works (BLW) is a community-focused economic support and regeneration charity based in Bermondsey, South East London. We want to help create a thriving, inclusive local economy and community in which everyone can participate.
To make this happen, we maximise local people’s financial and economic wellbeing to reduce poverty and hardship, and give them support to find sustainable, active routes out of poverty, including through employment and enterprise.
We deliver our support in the community through three main services:
· Expert welfare and benefits advice and advocacy for local people experiencing poverty and hardship
· Employability Skills training and coaching to help people access ways of increasing their earned income
· Start-up and enterprise support for clients who wish to start trading on the local ‘Blue Market’
Our current Welfare Benefits Advisor is on leave of absence, so this role is temporary cover until the end of the year. We are looking for someone for an immediate start.
The role of the Welfare Benefits Support and Information officer is the relief of financial need by the provision of free advice, information, support and advocacy for Southwark Residents
Key Tasks include:
· To provide a generalist welfare benefits advice, information and casework service to clients using the services at BLW
· To provide a review of possible benefit entitlements and support clients to make claims, submit forms and applications as appropriate.
· Ensure advice service provided by BLW is effective and efficient, meets best practice and is of a consistently high quality, delivering a high level of customer care and client satisfaction.
· To provide welfare benefits support in a variety of settings i.e. drop-ins and community spaces, to provide advice and information, and welfare benefit checks to ensure individuals have accessible support.
· Help clients understand benefit decisions, represent clients who have been turned down for benefits, deal with reviews, and, where appropriate, prepare for and attend appeals tribunals.
· Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
What you need to bring:
· A good understanding of the Welfare Benefits system to deliver an advice casework service
· Good administration skills and ability to develop own caseload and prioritising work.
· Ability to use IT, Word and Excel in the provision of advice
· Ability to research, analyse and interpret complex information
· Numeracy skills required to understand statistics and check calculations
· Use IT for statistical recording, record keeping and document production.
· Able to work collaboratively with a wide range of stakeholders
· Keep up to date with legislation, policies and procedures and undertake appropriate training.
· Demonstrate commitment to the aims and policies of the BLW’s service.
· Abide by health and safety and safeguarding guidelines and share responsibility for own safety and that of colleagues.
· A good understanding of- and commitment to the aims and principles of the charity and its equal opportunities policies.
· Willingness to learn and develop skills in advice topics
You will benefit from
· Holiday - FTE 25 days plus Bank Holidays so for 6 month contract at (0.4 FTE) it would be 5 days holiday plus Bank Holidays
· A great working environment and culture within a small, but growing, charity dedicated to improving lives in our community
If you are passionate about supporting individuals and communities facing poverty and improving their lives, and have the skills and experience required for this role, please apply.
MAIN TERMS AND CONDITIONS
2 days per week (0.4 FTE)
Hours normally 9-5 pm but flexible to accommodate outreach, research and training needs
Annual salary: £12,000 for 2 days / week (£30K FTE)
DBS check essential
The client requests no contact from agencies or media sales.
Hybrid / London (50% office attendance)
£44,340 + Benefits
We are recruiting for two Senior Policy Officers. One is a permanent role, and one is a 12-month, fixed-term contract. The Senior Policy Officers will be line managed by a Policy Manager or Senior Policy Manager.
As a key member of the Academy’s Policy Team, the Senior Policy Officer will play an important role at a critical moment for the organisation. This role will help the Policy team to plan and deliver a new set of priorities for 2026/27.
Relevant priorities for this role include, but are not limited to:
- Improving health outcomes in the UK and internationally.
- Mobilising the UK health research system to turn discovery into practice.
- Making the UK the best place in the world to have a career in medical sciences.
Within these overarching priorities, there are some distinct policy programmes the incoming Senior Policy Officer is likely to work on, which could include:
- Maximising the impact of medical sciences in prevention and early detection.
- Transforming the generation and application of clinical evidence to speed up translation from discovery to patient impact, ensuring equitable inclusion of underserved groups.
- Making the UK a global leader in responsible, effective and equitable AI and data use across the biomedical sciences.
Requirements
Essential:
- Good understanding of the UK health research and medical sciences policy landscape, and/or other related areas.
- Experience in scoping, planning and delivering multiple policy projects in parallel, to achieve organisational objectives.
- Ability to develop knowledge of complex policy topics at pace and identify opportunities for impact within these topics.
- Strong analytical skills and experience of collating evidence from multiple sources.
- Ability to build and maintain effective relationships with key internal and external contacts, including senior, high-profile individuals.
- Ability to harness the benefits of working in a diverse organisation that is rapidly growing and changing, including across different departments and sub-teams.
- Effective written and verbal communication skills.
- Able to run impactful policy events, meetings, and engagement activities.
- Commitment to inclusive, accessible and evidence‑based policy work.
- Strong attention to detail.
- Good IT, literacy and numeracy skills.
Desirable:
- Line management experience.
- Ability to travel around the UK.
Benefits
We provide our staff with a comprehensive benefits package outlined as follows:
- Generous pension scheme with flexible contributions – we contribute between 8% - 13% of your gross salary (with employee contributions of 3% - 8%).
- Life assurance at three times your salary.
- Hybrid and agile working. 50% office attendance.
- 26 days annual leave, plus Christmas closure days and bank holidays.
- Buying and selling leave.
- Family-friendly policies including enhanced maternity and paternity leave (subject to a qualifying period).
- Complimentary subscriptions to Headspace and Classpass to support your physical and mental wellbeing.
- Support through tailored learning and development.
- A range of enhanced benefits become available once you’ve completed your probation period.
For more information and to apply, please visit our careers page via the apply button.
Closing date: 5.00pm on 22nd July 2026.
Interview date: w/c 27th July 2026.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
· To work closely with the CEO and the rest of the GWT’s Senior Management Team in prioritising day-to-day activities. Whilst primarily focused on internal activities, the postholder will assist the CEO with external matters, deputising for the CEO as directed.
· To take a proactive role in supporting the CEO in strategy development, and to take the lead responsibility for the GWT’s Management Plan.
· To maintain oversight of, and to support, when necessary, the activities of the GWT’s operations in Nepal. To be the office primary link between the staff in GWT(N) and the UK Office, other than for fundraising specific activities, with a particular focus on the arrangement of visits (internal & external) between UK and Nepal and the deconfliction of activity.
· To manage regular meetings of the GWT Senior Management Team and produce a summary for circulation.
· To lead the development of the GWT’s policies and procedures with particular focus on Data Protection and Safeguarding. Develop/maintain/update an ESG policy for the GWT in line with SORP2026. To act as the GWT’s Data Protection Officer.
· To be responsible for leading organisational development to ensure that the GWT has the structure and staff capacity to deliver against targets.
· To oversee the DCOS’s effective delivery of HR and CPD programmes including recruitment, induction, training, appraisals and disciplinary procedures.
· As Budget Holder for the UK Office, to ensure the efficient and effective running of the UK Office and its associated infrastructure, including the delivery of staff induction and continuation training.
· To prepare and manage the administrative elements of the UK Office budget.
· To oversee the GWT’s IT/Cyber strategy (UK and Nepal) with responsibility for all UK IT procurement and support policies (supported by the Office Manager), and to coordinate and manage all non-fundraising related office contracts.
· To monitor and support the activities of the GWAC in UK, liaising with Headquarters Brigade of Gurkhas as required.
· To liaise with the GWT’s Company Secretary from time to time to produce and distribute Committee/Board/General Meeting packs and take minutes and in the absence (for any reason) of a Company Secretary to carry out the administrative aspects of those functions. In the absence of a GWT Company Secretary, or as required by the relevant Committee Chair(s), act as Secretary to the various GWT Committees.
· To ensure, in close cooperation with the GWT’s Company Secretary from time to time, that the GWT’s governance arrangements are compliant, efficient and meet best practice.
To provide welfare and support to ex-Gurkhas, their families and their communities in Nepal to enable our beneficiaries to live their lives in dignity









