It jobs

In this exciting role, you will work closely with the Community & Events Fundraising Manager to develop and deliver a community and events fundraising programme. You will lead on third-party/designated fundraising events and ensure all activities are within budget and meet key performance indicators.

Key Responsibilities:

• Develop and deliver a community and events fundraising programme to maximise supporter relationships and fundraising opportunities.
• Identify and implement fundraising activities to attract new supporters and increase long-term support.
• Lead on third-party/designated fundraising events and activities, ensuring they are delivered to agreed budgets and key performance indicators.
• Build long-term relationships with supporters and maximise opportunities for repeat fundraising.
• Represent Blesma at third-party, Blesma-led, and community-led fundraising events, providing on-the-day support as needed.
• Manage fundraising platforms for community and events fundraising.
• Support the development and promotion of all fundraising activities within the Fundraising Team.
• Maintain accurate records on Raisers Edge to agreed standards and timescales.

About You:

• Proven experience in achieving/exceeding targets in the not-for-profit or commercial sectors.
• Experience of working in a customer/supporter-focused environment.
• Excellent relationship management and communication skills.
• Strong IT skills, including knowledge of Windows, MS Office, and fundraising databases (Blesma uses Raisers Edge).
• Exceptional time management and prioritisation skills.
• A passion for Blesma’s cause and work.
• A team player with a confident manner; a professional, flexible, positive person.

Why Join Us? At Blesma, we offer a supportive and collaborative working environment where you can make a real impact. We provide opportunities for professional growth and development, and you will be part of a team dedicated to making a difference in the lives of our veterans and their families.

How to Apply: If you are ready to take on this exciting challenge and make a difference, we would love to hear from you! Please send your CV and a cover letter detailing why you’d be an ideal candidate for the role and how your skills and experience match those outlined in the Person Specification.

If you’re not sure you meet every requirement, we still encourage you to apply — you might be just the person we’re looking for. 

We are entering an exciting phase of growth and are looking to expand our services supporting families and individuals and extend our reach across Birmingham, the Black Country, and surrounding areas. This new Operations Manager role is central to these plans.

As Operations Manager, working closely with the CEO, you’ll oversee the day-to-day running of organisation across our 2 main premises and in other community venues.   You will manage the admin and appointments functions and ensure our services run smoothly, consistently, and with a focus on quality, sustainability, and user experience. 

Initially, the role will be hands-on and operational, with responsibility for recruiting and training administrative staff, fully re-opening our 2 main premises, and transitioning to a hybrid model of online and face-to-face counselling. You will also support the implementation of updated policies, procedures, and new online appointment and case management systems.

As the organisation grows, there is significant opportunity for development, allowing you to contribute to how our services are delivered, strengthen our team, and help us meet the increasing need for our services.

Based at our Birmingham office, this role will require some flexibility in working hours to meet service needs, including working at other centres from time to time.

What you’ll do

· Oversee day-to-day operations across Birmingham, Wolverhampton, and community venues.

· Lead and manage the administration team, including recruitment, training, and volunteer coordination.

· Manage appointments, service utilisation, waiting times, and payments.

· Streamline processes and systems to improve efficiency, consistency, and client experience.

· Support implementation of new technology, online appointments, and case management systems.

· Ensure premises are safe, functional, and fit-for-purpose.

· Monitor service performance, budgets, and KPIs; prepare reports for management and funders.

· Promote a positive, inclusive, and supportive workplace culture.

· Work closely with service managers and the CEO to align operations with strategic goals.

· Ensure compliance with HR, health & safety, and organisational policies.

What we’re looking for

· Proven experience in operational management, ideally in third sector, health, or community services.

· Strong administrative experience and ability to oversee budgets, KPIs, and performance.

· Experience designing and embedding processes, policies, and systems.

· Confident in implementing technology and using data to drive decisions.

· Experience managing premises and creating safe, functional environments.

· Understanding of client journeys and accessibility, with experience improving engagement and service utilisation.

· Knowledge of HR and health & safety, with experience managing staff wellbeing and compliance.

· Strong leadership, communication, and relationship-building skills, with a commitment to inclusion and equity.

About Kapella

Kapella’s mission is to build better relationships and improve the wellbeing of families and individuals. We provide accessible and affordable services, including counselling, family mediation, training, and domestic abuse programmes across Birmingham and the Black Country. Our work includes self-paying clients as well as funded projects delivered through contracts, grants, and partnerships.

Why join Kapella?

Play a key role in expanding essential services to families and individuals across Birmingham and the Black Country.
Be part of a passionate, supportive, and values-driven team.
Significant opportunity to shape operational processes and grow into a senior leadership role.
25 days annual leave plus Bank Holidays, pension, CPD and staff wellbeing support.

How to apply

Please send your CV and a covering letter outlining your relevant experience and how you meet the requirements of the role. 

Closing date: Wednesday 5 November 2025.

Kapella is an inclusive employer and welcomes applications from all sections of the community.

Location: Birmingham Office (with travel to Wolverhampton and other community venues)
Hours: Full-time (37.5 hours per week) – 4 days considered for the right candidate
 

This is a new role within the Programmes Directorate to support the expansion of the Trust’s in-house impact evaluation. The Sutton Trust has an excellent reputation in this field with well-developed theories of change, robust evaluation framework and extensive data and feedback from programme participants. This role will be vital for delivering internal evaluation projects of Sutton Trust programmes, supporting with data collection and management across multiple platforms, contributing to and implementing our impact strategy and developing expertise in data analysis, project management, and data management.

The role will report to the Senior Impact and Evaluation Manager, alongside working with the Systems and Evaluation Manager, and others across the Programmes team.

Main duties

• Working with the team to deliver the Trust’s impact strategy. This includes analysing both qualitative and quantitative data on the Trust’s programmes, creating reports to communicate findings, supporting with the collection and management of impact and engagement data, and supporting on external evaluation projects.

• Working with colleagues across the Programmes and Development teams to support with reporting programme numbers and data requests to funders and other key stakeholders.

• Support the Systems and Evaluation Manager with the innovation and development of our Salesforce CRM platform and other data-gathering platforms to ensure the ongoing collection and maintenance of high-quality data.

• Work across multiple data collection platforms that gather personal data on applicants to programmes and post-programme feedback data, to ensure processes are effective, efficient, and GDPR-compliant.

• Develop expertise in Salesforce, data analysis, and evaluation methodology via project work, proactively seeking development opportunities, by keeping up to date with developments in the sector, and attending external conferences.

• Working with external stakeholders and delivery partners to deliver training and communication about the charity’s impact and data systems.

• Supporting the creation and development of Theories of Change for the Programmes team.

• Other duties as necessary from time to time.

Person Specification

We welcome applications from individuals who have experience in:

• Experience handling and analysing large and complex datasets in Excel or a similar application
• Strong project management skills
• Demonstrates a willingness to learn
• Organised, independent and able to work to deadlines
• Excellent verbal and written communication
• High numerical literacy
• High degree of initiative and the ability to take responsibility for projects
• Personable and flexible; able to fit into a small team

Experience in/knowledge of the following areas will help you to stand out, but is not required, and training will be provided for the right candidate:

• Knowledge and experience of the higher education, education, and/or non-profit sectors
• Knowledge and experience of working with Salesforce
• Experience in impact evaluation or reporting within a non-profit or educational context

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
• Has excellent attention to detail;
• Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings;
• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full-time, Permanent
• Salary: £34,000-£36,000
• Working location: Minimum of 2 office days per week
• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
• DBS check may be required

Interviews

Applications should reach us by 10am, Monday 3rd November, with first round interviews held over Zoom on Wednesday, 12th November, and second round interviews held at our London offices on Thursday, 20th November.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

About Us

Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success.

We have over 30 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, our programmes inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace.  We provide them with independent careers guidance, high aspirations and strong employability skills.

We are seeking a Programme Officer to join our Work Experience Team.

Our Work Experience programme provides a taster of the ‘World of Work’ helping to raise career aspirations and support academic progression.  Our team work with local and central London employers and education providers to source, manage and co-ordinate placements for over 5,000 young people each academic year. 

The Opportunity

This is an excellent opportunity for an organised, enthusiastic and confident individual to join us in a role which has responsibility for ensuring suitable and safe work experience placements are sourced, managed and available for students.

Key Responsibilities of the role include:

• Securing, updating and managing work experience placements.
• Handling telephone enquiries about the work experience programme, communicating with teachers, employers, parents and schools.
• Acting as key point of contact for schools/educational establishments managing and overseeing the work experience process.
• Producing information and providing support to the Head of Work Experience and other team members.
• Completing one-to-one interviews with students with additional needs to ensure suitable placements are secured.
• Managing placements using a bespoke IT system.

Benefits

29 days annual leave plus bank holidays

3 volunteering days per year

Family friendly policies

Hybrid working arrangements

Inspire is committed to safeguarding and promoting the welfare of children and young people. Successful candidates will be required to apply for an Enhanced Disclosure via the Disclosure and Barring Service.

How to Apply

If you have the skills and desire to join our team, please see our job description and person specification for further details about the role.

If you wish to apply for this role, please provide your CV and a covering letter outlining why you are suitable for the role, clearly addressing the requirements of the person specification.

Closing date

This application closing date for this role is 31 October. Interviews will be a two stage process, the first will take place on Teams and second interviews will be in-person at our office in Stratford and will include a skills based test.

Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applicants.

CAAS is an amazing organisation, supporting ADHD and autistic individuals, their families, and the community around them.  We are in a great position, with stable funding, an experienced team of around 40 staff, and a new strategy that is inspiring and impactful.  We are looking for a kind and effective leader to join us as our next CEO, and keep CAAS thriving into the future. 

As CEO, you will have the confidence and the expertise to deliver on our vision of changing perceptions to reduce stigma and break down barriers, bringing strategic leadership experience, a high level of organisational ability, self-motivation and self-discipline. You will have a passion for extending our reach and will demonstrate experience in delivering strategy, leading effective teams and building relationships within our community. 

To apply, you need to submit a completed application form alongside a supporting statement of no more than 2 sides of A4, detailing how you meet the requirements of the role.  Deadline to apply is by 10am on Monday 17th November, but feel free to reach out to our current CEO, Kay D'Cruz, for an informal chat about the role if you'd like to find out more.

More details about the job and additional information about the person specification can be found in the job description and in our recruitment pack, but in summary the key responsibilities of the role are:

Strategic Leadership: Deliver CAAS’s strategy, fulfil our legal obligations, evaluate and improve performance, report on progress, ensure CAAS remains well positioned for the future

Operational Leadership: Ensure robust systems, processes and policies, assess and manage organisational risk, build sustainable delivery mechanisms, oversee effective digital, communications and fundraising activity, maintain our case for support and tender for and manage contracts

People & Culture: Foster positive working cultures, promote staff wellbeing, ensure staff are focussed on delivering CAAS mission, drive staff development

External Relationships: Influence and advocate for change, act as lead ambassador for CAAS with funders, professionals and other stakeholders

 We are looking for candidates who:

• Have a passion for, and commitment to, our work
• Have a track record of effective working at a senior leadership level, building supportive external relationships and driving positive internal cultures, based on compassion and a drive for excellence
• Are action-orientated, adaptable and flexible in the pursuit of impact
• Can juggle multiple and competing demands, and thrive in a busy, varied environment
• Enjoy ensuring robust governance and compliance
• Have strong written and verbal communication skills; are a persuasive and passionate communicator with excellent interpersonal skills
• Are warm, inclusive and approachable, an actively listener and neuro-affirmative

Further information is available on our website. 

At Viva, we want children everywhere to have life in all its fullness. Viva inspires, supports and connects networks of churches and community-based organisations to work together to make a bigger, better and longer-lasting impact in the lives of children.

We do this by providing coaching, supporting programme implementation, helping them access funding, creating tools to measure impact, and facilitating a global community of learning.

As Viva's Finance & Operations Manager, you will ensure the smooth running of the organisation’s finance and operational systems. You’ll be in a hands-on role, responsible for day-to-day bookkeeping, financial administration, and supporting core operational processes for the UK charity and overseas entities. Working alongside the COO and Finance Director, you will help ensure Viva remains financially sound, compliant and efficient. Through all this, you will play a vital role in making it possible for Viva to achieve its goal of enabling more children to live life in all its fullness.

Your responsibilities will include:

• Finance: undertaking and managing the efficient day-to-day operation of Viva’s finance function 
• Operations: ensuring the effective operation of our logistics, IT infrastructure and data

This role will suit you if:

• you have a demonstrated track record of financial management experience
• you are experienced in managing operational systems, in particular IT and data protection
• you have an accountancy qualification e.g. minimum AAT Level 3 
• you are a great problem solver with high levels of accuracy and attention to detail
• you are looking to join a welcoming, creative, supportive and international team

Location: this role can be remote, hybrid or office-based in Viva’s Oxford office with occasional travel to the office or other locations in the UK

Hours: 37.5 hours a week, Monday to Friday

Salary: £40,000 per annum

Reporting to: Chief Operating Officer

How to apply: Take a look at the full job description and person spec in the Job Information Pack and then click the CharityJob Apply button below. You’ll be asked to submit a CV and cover letter and answer a few short screening questions about your relevant skills. Please note that you will need the right to live and work in the UK to apply for this role.

Key dates: the closing date will be midnight on Sunday 26th October 2025. Interviews will be held online on Thursday 6th November 2025.

The Third Age Trust currently provides members with access to two systems to aid them in the running of their u3a.

Beacon is an online membership and activity management system for u3as. It provides a simple interface for managing members, groups and finances. Beacon currently provides over 650 individual u3as with over 300,000 members with a secure, efficient and effective means of managing their day-to-day business functions. 

SiteWorks offers a website presence solution for u3as, Networks and Regions. A volunteer-led team provide WordPress websites on a managed platform. SiteWorks provides over 700 u3as with a website presence.

A central aspect of this role will be working closely with volunteers; the service manager will play a key role in overseeing and supporting the ongoing operation of both these systems. Historically theses services have largely been managed by volunteer teams, whose commitment and expertise have been vital to the success of both systems. Going forward the service manager will provide oversight and accountability for these critical systems, ensuring they remain reliable, secure and fit for purpose.

RMF is a registered charity founded in 1855 whose aim is to assist registered doctors and their families who are in financial hardship. The Royal Medical Foundation is a charity based at Epsom College in Surrey, UK. It was founded in 1855 by Dr. John Propert. The foundation’s primary mission is to assist GMC-registered doctors and their families who are experiencing financial hardship. The foundation provides support in several ways: regular payments to doctors, widows, widowers, and children of doctors; One-off grants for emergency situations; and assistance with school fees for the children of doctors, helping to maintain educational stability during times of distress caused by illness, bereavement, or financial need.

The Role

The role will be assisting and supporting the case work manager in the good running, granting and management of awards to beneficiaries and the development of its impact in accordance with the RMF’s charitable objectives. The caseworker will report to the Case Work Manager but is accountable to the Chair of the RMF.

Case Work duties and responsibilities include but not limited to:

• Investigating all applications, which meet the Foundation’s guidelines to satisfy their eligibility for financial assistance. Checking the applicants’ personal and financial circumstances to make recommendations of the type and amount of assistance required. Investigating supporting documentation, potential beneficiaries and conducting due diligence to eliminate any fraudulent applications, particularly if information provided is inconsistent.

• Ensuring applicants meet the Foundation guidelines and eligibility criteria and provide the relevant information needed.

• Support the Casework Manager with preparing, drafting and presenting case papers for quarterly RMF Board meetings, as well as regularly reviewing cases and providing updates where necessary.

• Administering new and existing grants and awards, including administration of regular payments to beneficiaries. Maintaining regular contact with all beneficiaries and ensuring that any problems are dealt with swiftly. Regularly reviewing and updating existing beneficiaries’ financial circumstances and liaising with the finance department and Administrator accordingly.

• Signposting and referring as and when necessary to other agencies (e.g. social workers) and charities. Maintaining close liaison with all the other Medical Charities to ensure that all applicants receive the assistance they need, and to prevent unnecessary duplication in financial assistance. Attending regular meetings held by trusts and charities to stay connected with developments in the voluntary sector and for networking purposes.

• Signposting to support applicants with Welfare Benefit advice - ensuring that beneficiaries are in full receipt of all their eligible Welfare Benefits.

Office and management duties and responsibilities include but not limited to:

General Administration

• General office administration including dealing with all post, emails, and telephone calls for the RMF.

• Ensuring the various application forms and letter templates are kept up to date, including changes to state benefits.

• Track and monitor applicant and case load data, identifying any trends or patterns of behaviours.  Regularly monitor and update key metrics relating to applicants and case work including number of applicants per quarter and their profile/demographic, number of open and closed cases and report to the Board on a quarterly basis.

• Draft a quarterly report to the Board, monitoring data and identifying trends relating to key metrics relating to applicants and case work including the number of applicants per quarter, their profile/demographic, number of open and closed cases.

• Providing timely information as requested by the auditors and responding to any queries form the Auditors. Assisting the Director of Finance and Secretary to Council in preparing for and drafting the Annual Report and Financial Statement.

RMF Board Meetings

• Support the Casework Manager  with preparing the case papers and all supporting documentation for the Board meetings.

• Preparing the award and refusal letters after each meeting, in line with decisions made as recorded in the Minutes.

• Managing and tracking each beneficiary offer and acceptance of award.

Payment Arrangements

• Ensuring there is sufficient funding available for awards agreed by the Trustees. Liaising with the finance team to ensure payments are made on time and are accurate.  Providing appropriate updated data to the Director of Finance (of Epsom College) to add to the Grants Financial Statement.

• Providing information for payment of the monthly BACS and other payments with supporting evidence and liaising with Director of Finance and Administrator for approval of payments.

• Ensuring the correct withdrawal of unused funds is put forward at each meeting and inform Accounts Department accordingly to deduct on the Grants Financial Statement when approved.

• Ensuring that the various payments requested by the beneficiaries are reasonable, are consistent with the minuted decision, that funding is available, and payment is actioned appropriately.

Marketing and Profile raising

• Support the Caseworker Manager in developing and implementing plans to raise the profile of the RMF and target appropriate audiences within the medical sector to increase appropriate applications and report back to the Board.

• Assisting the Caseworker Manager in raising awareness of the work of RMF including writing articles for medical publications, applying for charity grants and awards as well participating in charity award events;

Compliance

• Reporting any safeguarding concerns to the Casework Manager (or other senior manager) who will escalate to the Safeguarding Lead where appropriate – following all safeguarding policies and procedures.

• Maintaining up to date knowledge of relevant regulatory and legislative guidance applicable to the Charity, including the Charities Commission guidance.

•  Ensure board reporting, recording keeping and working practices are compliant with Data Protection principles, UK GDPR and other regulatory requirements;

• Maintaining a high standard of record keeping and detailed case records, including attendance notes of any communication with applicants.

Qualifications, skills, attributes, and experience

• Experience in promoting a charity’s mission and goals to offer appropriate support to potential applicants
• A good working knowledge of the processing of grants and awards in compliance with regulatory standards, alongside financial acumen
• Strong working knowledge of the advice sector,  and the welfare benefits system to support the Charity’s beneficiaries, maximising their income and providing holistic signposting to other services
• An excellent understanding of the Data Protection and UK GDPR
• Excellent administrative skills and casework recording, with an attention to detail
• Excellent communication skills and the ability to listen and discuss sometimes sensitive and challenging information, and impart information in a way that is accessible to applicants, Trustees, and the wider community.
• Empathy and the ability to identify applicant’s areas of need
• Knowledge of working within safeguarding policies and principles
• Excellent time management and organisational skills and the ability to manage their workload
• Strong problem-solving and analytical skills 
• Resilience and the ability to maintain a professional approach even in difficult circumstances
• Excellent critical thinking skills
• Excellent administration and IT skills including competent user of Word, spreadsheets, database management systems and financial recording software, online portals and Microsoft Teams
• Ability to work from home with reliable, high speed internet

This role is under the employment of the RMF.  However, given the association and attendance from time to time at Epsom College all RMF staff are expected to be committed to the safeguarding and promoting the welfare of children and young people in addition to the applicants to and beneficiaries of the RMF. This will include regular attendance  training sessions and any other training required by Epsom College.

We reserve the right to close before the deadline if we receive a large number of applicants.

St James is an innovative and dynamic local charity working with diverse communities to help them fulfil their potential and live life to the MAX! Supporting disabled children, adults and their families, providing a multi-lingual Advice Service; dishing up at the Community Café are just a few of the many things we do to benefit individuals and communities.

We are seeking a dynamic Finance Manager to take charge of all fiscal matters to enable the charities work to continue to flourish and grow.  The post holder will be a member of the Senior Management Team and be responsible to the CEO, therefore they will be expected to contribute to the development of the charity.

The job will be full time, which is 37 hours a week, Monday to Friday.  Flexible start and finish time are avilable, around the core hours of 10am to 4pm, but we do require you to work from our Centre in Derby. 

The responsibilities of this post are:-

• Create and record monthly sale invoices to send to clients and customers and credit control
• Process supplier invoices
• Manage petty cash, credit cards and cash flow
• Undertake payroll, expenses and pensions
• Check monthly balance sheet reconciliations and bank reconciliations,
• Prepare the annual financial budgets in conjunction with the Senior Management Team and CEO
• Prepare monthly accounts and reports comparing actual expenditure to budget for St James Centre and report any major variances to the CEO
• Prepare a summary financial report for Board Members (approximately 6 times per year)
• Work with the company auditors to support the preperation of he Annual Accounts

Person Specification:  You will need to have at least an AAT Level 4 qualification or a full or part qualified accountant ACCA/CIMA and a minimum of 3 years experience of managing finance in a medium sized Organisation. Excellent IT skills in Moneysoft, Sage, Excel and Word are needed. Knowledge of the Voluntary Sector is helpful. Willing to complete an enhanced DBS.
 

The salary is £35,921 per annum.  We offer 25 days annual leave plus 8 bank holidays.

If you would like to apply please send your CV with a covering letter explaining why you are interested in the position   The closing date is Monday 20th October and Interviews will be held on Monday 27th October 2025. 

About this role

At Turn2us, we believe that everyone should have financial security so that they can thrive.

Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As the Database Officer, you will play a key role in managing and supporting the organisation’s Beacon CRM system. You will ensure that the data remains accurate, the processes are efficient, and colleagues receive the training and support they need to use it effectively. This role involves troubleshooting user queries, maintaining system security, and delivering improvements that enhance data quality and usability. You will also contribute to projects that integrate new processes and systems, helping the organisation maximise the value of its data. This is an exciting opportunity for someone who enjoys problem-solving, working collaboratively, and making a tangible impact to value that we can derive from our data.

About you

The ideal candidate will have proven experience supporting and maintaining CRM systems within a not-for-profit environment. You should be confident in providing high-quality user support, managing data quality, and working with both technical and non-technical colleagues. Strong analytical skills, attention to detail, and the ability to learn new technologies quickly are essential. Knowledge of data management best practices, GDPR, and charity sector operations are desirable. Excellent communication skills, a proactive approach to problem-solving, and the ability to build positive relationships will help you succeed in this role.

Please read the Database Officer Job Pack on our website for further information.

How to apply

Please apply on the Applied website via the Apply link.

The closing date for applications is 11:59pm, 28th October 2025.

Please let us know if you will require any special provision as a result of any disability should you be called for interview.

Turn2us is an equal opportunities employer and welcomes applications from members of all communities. It is committed to equality of opportunity, inclusion and diversity. We encourage and welcome applications from all parts of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Turn2us wants to enable an environment where everyone is kept safe from harm and can thrive. We are committed to safeguarding everyone involved in our charity and the work we do. You can read a safeguarding policy on the Turn2us website.

If you join us at Turn2us, you will start on 25 days annual leave per annum (prorated for part time workers). Each year in the month you joined, you will receive additional day of leave up to a maximum of 30 days. On top of this you will receive bank holidays. The charity also offers 2 volunteering days per year to allow staff to gain experiences and skills outside of work for example at a food bank or becoming a trustee at another charity.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month on a weekly basis. Some roles may be required to be in the office more often than this and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Be a part of a collective and supportive team by joining the London District.

Our District Digital Enabler will take the lead in our social media communications but also work directly with our Churches and Circuits across London, providing them with a supportive guiding light by advising all things digital. You must have knowledge of social media and websites (that’s a given), but you’ll also need some skills in IT applications, the ability to write creatively and fluently, and be able to bring some slick confidence to the role. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.

Why work with us?

A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?

Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.

Head of HR and Operations – Female applicants only

Contract: Permanent, 4days/week (1-2days/week in the office, central London)

Salary: £50,000-55,000 (FTE)

Are you an experienced HR and Operations leader looking to make a real impact in a values-driven organisation? We are working with a highly respected not-for-profit who are seeking a Head of HR and Operations to lead their people, IT, and facilities functions at a time of growth and transformation.

The Role:

Reporting directly to the Executive Leadership Team, this is a pivotal role shaping the organisation’s future. You’ll lead HR strategy and practice, ensuring robust policies, processes, and people development across the organisation. Alongside this, you’ll oversee IT systems, cyber security, facilities management, and compliance — creating the infrastructure needed for the organisation to thrive.

Key responsibilities:

• Driving HR strategy, talent development, inclusion, and staff wellbeing.
• Leading on operational processes, including IT systems, cyber security, and data compliance.
• Overseeing facilities, health & safety, and office infrastructure.
• Providing strategic leadership as part of the Senior Leadership Team, supporting organisational growth and resilience.

About You:

• CIPD Level 7 (Chartered Membership is strongly desirable).
• Proven HR leadership experience, MUST within the not-for-profit or charity sector.
• Strong knowledge of employment law, HR best practice, and leading change initiatives.
• Awareness of IT, facilities, and health & safety management.
• Excellent communication skills, with the ability to inspire, collaborate, and influence.
• A genuine commitment to equality, diversity, inclusion, and values-based leadership.

The opportunity:

• A senior leadership role with real scope to shape strategy and culture.
• The chance to work in a purpose-led organisation with a strong mission and impact.
• Flexible and supportive working environment.

This is a unique opportunity to combine your HR expertise with operational leadership, supporting an organisation through a key stage of its journey.

Please note: This is a female-only role under the Equality Act 2010, Schedule 9, Part 1. Applicants

The Operations Manager is a senior leadership role with Home-Start Wandsworth, responsible for overseeing the operational effectiveness of the organisation.  They will work closely with the Managing Director, and other members of the leadership team, to ensure the success and long term sustainability of the charity.

The role oversees the operational functions of the charity including HR, IT and Finance, as well as support of service development projects.  The role also requires project management of grant applications, delivery and reporting, and plays a pivotal role in shaping how we measure, communicate and enhance the impact of our work.  This is a strategic and hands-on leadership role.

Key Responsibilities:

Leadership

To work collaboratively with the Managing Director and other senior leaders to

● deliver the objectives of the organisation.

● develop our services & ways of working to ensure the charity’s long term sustainability.

● engage and motivate the team to work efficiently and effectively - according to the strategy policies and commitments we have signed up to.

● work closely with the Family Support Manager, to ensure our data needs are aligned with our Impact Measurements.

● contribute to strategic planning and collaborate with external advisors on specialist projects as required.

Operations

● Oversee the implementation and development of operational policies and procedures, including GDPR, HR, Finance and IT.

● Ensure the systems, processes and policies the team are using are understood and working effectively and that ways of working are compliant with all current policies, or recommend changes as relevant.

● Manage the operations and ensure efficient use of resources.

● Manage the budget, reconciliation and year end accounting processes.

● Lead on operational projects and oversee office administration, tech support and premises management.

● Lead on Quality Assurance requirements related to operational delivery.

● Manage data collection and evaluation across multiple platforms including charity log.

● Produce tailored reports and insights for funders, Trustees and partners.

● Manage outsourced contracts.

Organisational Development

● Lead on service development projects to support agreed strategies, priorities and commitments, working with other members of the team as relevant.

● Explore/recommend other service developments that would benefit the organisation by engagement with other Home-starts and relevant organisations.

Grant Management

● Work closely with the Managing Director and Fundraising function to project manage grant and trust applications, deadlines and progress reports.

● To ensure effective monitoring of all grant & trust commitments & deliverables, liaising with other members of the team as appropriate.

● Deliver a regular report to the Board on performance against grants and trusts.

Team Management

● Provide direction to the Business Support Administrator to enable effective and efficient running of the organisation.

● Manage staff and freelancers according to the Home-Start Wandsworth procedures, policies and values.

● Support effective management of any non home visiting Volunteers supporting the organisation’s work.

Line Management:

● Business Support Administrator

● Data specialist (freelance)

Knowledge, Skills and Experience:

● Strategic thinker with the ability to manage multiple projects and priorities

● Proven experience in operations management

● Experience in financial management essential and using Xero is desirable

● Strong knowledge of service evaluation and data analysis

● Management experience of small/medium teams

● Solutions focussed team player

● Excellent written and verbal communication

● Flexible and adaptable to change

● Excellent organisational and project management skills

● Experience of using Charity Log or other database management systems.

● Knowledge of GDPR legislation

● Experience of Board level reporting against objectives and/or data led reporting

● Experience of working in the non-profit or community support sector is desirable

Overview

Software Developer

Where: UK flexible - office space available in major UK cities, but remote-ok. Occasional (~once per quarter) national travel to Leeds office for hackathons, team events etc.

Hours: Full time, 37.5h a week

Full Time Salary: £39,891.91 starting salary; guaranteed increments annually up to £46,683.60 in this band (Based on full time hours, pro rata for part time hours).

Contract Type: 12 Months Fixed term 

Responsibilities

Why Change Grow Live?

Change Grow Live are a health and social care charity. We support people in a huge range of difficult situations, including those who use drugs and alcohol, and those whose home life is affected by drugs, mental health and/or domestic violence. We're the largest charity of this type in the country, supporting tens of thousands of people in their own journeys. Hundreds of staff work across our organisation to support some of the most vulnerable people in society. Among the many services we offer are:

• Needle exchanges, both in-person and anonymous
• Screening for blood-borne viruses
• Drug testing for fentanyl, nitazene and other harmful additives
• Prescribing safer alternatives to opioids to reduce harm from street drugs
• Working with local pharmacies to check people have picked up life-saving medication
• Case workers who specialise in helping children and young people

Our technology

We've got complex needs: recording, monitoring and reviewing information about our clients, with their informed consent. Our in-house web application acts as an electronic patient record, a case management system, a quality management system, and more - it's grown over the last 15 years!

We started out with a Perl application, and have improved it aggressively over the years. All our software is deployed using Docker containers using ECS; much of it using infrastructure-as-code tools like Terraform and Pulumi. Our data is stored in a serverless/autoscaling MySQL database.

Newer work is often written in TypeScript, using NestJS and SvelteKit. We’ll use a variety of testing tools in both languages: end-to-end, integration and unit testing are all covered.

We practice a genuinely blame-free culture with incidents/mistakes and always focus our conversations on improving processes, not individual recrimination.

We're looking for compassionate, bold, open-minded software developers to help us build this software. Your efforts will empower frontline professionals carry out their life-saving work.

About you!

An ideal candidate will have some familiarity with SQL: our team write queries often!

We’d love to see candidates with some strong knowledge of HTML and CSS beyond the basics. We don't need you to know any frameworks in particular - but we'd love to see great fundamentals for building on the web, so you should have some experience building applications using JavaScript in the browser.

Debugging and testing experience is a must, in any language - we think that's a highly transferrable skill.

Previous experience with Perl is not a strict requirement. We're happy to show you the ropes - you'll be up to speed in no time!

You should really care about security. You’ll be happy to openly discuss approaches which make the software as safe as possible for people who use our services.

You’ll relish – or at least, enjoy the challenge of - diving into legacy code and documenting, improving and testing the code our users rely on. When you choose to rebuild things, it’s because you genuinely understand the previous solution and its shortcomings.

You'll be a curious, generalist thinker, never limiting yourself to one narrow specialty. As a team, we'll jump from CSS to AWS infrastructure in a day’s work. Of course, we don’t know everything: it's a perfect environment for learning; “I don’t know, let me check” is always a good answer.

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• Several benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team 
• Training, career development & progression opportunities
• Generous Refer-a-Friend Scheme 

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Salary Range (pro rata if part time)

CGL points 36 to 42 (£39,891.91 - £46,683.60)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

28/10/2025

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.