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Night Supervisor

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Job Title: Night Supervisor

Location: Royal Borough of Kensington and Chelsea (RBKC). Unfortunately, this service does not have step free access.

Salary: £34,000

Shift Pattern: 37.5 hours per week, Monday to Sunday, 4 days on, 3 days of 22:00 to 10:00. This is a night shift role on a rolling rota, which includes weekends and bank holidays, meaning weekly hours may vary slightly. You may be required to work outside these hours as per service requirements, including some day working as required.

About the Role

We are looking for a Night Supervisor who is driven to provide high quality, effective and person centred support to staff, colleagues, residents. This role will support Service Managers to ensure high standards of service quality, performance, and improvement are delivered on the night rota by encouraging productivity and engagement of night staff. Our service runs to deliver high quality, trauma informed services to residents and staff. You will lead in ensuring the service runs smoothly, safely, and that night support staff are well supported. You will line manage frontline care and support staff, including night concierge services, within a service that specialises in supporting people who have experienced homelessness, substance use, mental health, and/or offending backgrounds. We work collaboratively with commissioners, partners, and communities to provide psychologically informed environments (PIE) that support recovery, reablement and sustainable independence. 

Key Responsibilities Include:

• Support the delivery of high quality, trauma informed night services, ensuring services run smoothly, safely, and in line with organisational standards
• Experience in supporting  people who suffer from substance use, mental health, and/or offending backgrounds.
• Line manage and support frontline night staff, including night concierge services, fostering a supportive leadership culture focused on staff wellbeing, learning, and development.
• Work closely with Service Managers to maintain high standards of service quality, performance, and continuous improvement
• Encourage productivity, engagement, and wellbeing of night staff through regular check-ins, service visits, spot checks, and ongoing team meetings and training to support staff development.
• Provide high quality, person centred support to staff, residents including working effectively with people with multiple and complex needs and diverse communities.
• Demonstrate high level teamwork and communication skills, ensuring effective and timely handovers between day and night teams to support seamless service delivery.
• Lead, motivate, and manage teams effectively, with or without prior formal people management experience.

About You

We’re looking for someone who understands the importance of compassion, routine and safety especially at night and who’s ready to make a difference in a calm, consistent way. Whether you’ve worked in supported housing before or bring transferable skills from another role, what matters most is if you’re dependable, care about people and want to make a difference during quieter hours. 

What we look for:

• Understanding and experience to provide high quality, person centred support
• Ability to work independently and taking responsibility for the night service
• You will require excellent communication skills with residents, colleagues and external partners to build positive and respectful relationships
• Understanding the importance of diversity, equity and inclusion in everything you do
• You have the ability to stay calm and supportive in a fast paced and constantly changing environment
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability to take a compassionate, non judgmental approach when helping others
• You share our values of Ambition, Empowerment, Inclusivity, and Transparency in your everyday work

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Ydych chi’n barod i wneud gwahaniaeth fel Hyfforddwr Ymgysylltu ag Ysgolion dwyieithog? Byddem wrth ein bodd yn clywed gennych chi! 

Anna Freud is seeking a bilingual (Welsh and English) Schools Engagement Trainer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Please note: there will be substantial onsite work in schools in Wales, although you will also work remotely, with the occasional visit our London office (travel expenses covered).

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact. This is a fantastic opportunity join a passionate, multidisciplinary team working on a ground-breaking evidence-based project funded by the Welsh Government.

What you’ll do

You will develop and deliver high‑quality mental health and wellbeing training, in Welsh and English, to school staff across Wales, including leading the Strategies for Safety and Wellbeing (SSW) programme. You will provide ongoing implementation support to schools, collaborate with colleagues to design evidence‑based learning materials, contribute to Welsh‑language development plans, and deliver training both virtually and in person. Working independently and substantial travel to schools in Wales will be involved (with expenses covered).

What you’ll bring

You will be bilingual (Welsh and English) and demonstrate knowledge of the needs of autistic students and those with social, emotional, or mental health difficulties. The ability to foster safe and supportive learning environments to diverse groups (including education professionals, practitioners and parents/carers and young people) is important for this role.

Essential requirements:

• Postgraduate‑qualified mental health professional and professional accreditation (e.g., HCPC, BACP, BPS, BPC, BABCP).
• Extensive experience supporting children and young people in mental health or leading wellbeing in education settings.
• Written and spoken Welsh and English language skills, with proven ability to design and deliver high‑quality training.
• Confident IT user, including Zoom and Microsoft Office suite (particularly presentation and training interaction tools).
• Strong understanding of UK education and mental health systems, including safeguarding and CYP service pathways.
• Willingness to travel across Wales/UK (including overnight stays) and take most annual leave during school holidays.

Key details

Hours: full-time (35 hours per week): usual working hours are Monday to Friday, 09:00-17:00 with occasional later finishes.

Salary: £46,789 per annum FTE, plus 6% contributory pension scheme.

Location: hybrid working (a mixture of onsite/home working with substantial onsite work schools in Wales). Occasional attendance at our London office will be required: 4-8 Rodney Street, London N1 9JH.

Contract type: fixed-term, until March 2029.

Next steps

Closing date for applications: midday (12pm), Monday 27 April 2026. Please note that due to high application volumes, we will close this vacancy early once 50 applications are received. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Thursday 30 April 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held remotely on Friday 8 May and Monday 11 May 2026.

How to apply: visit our careers website to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Questions?

Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.

Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Stoke Crown Court and North Staffordshire Justice Centre. You will play a vital role in supporting the Deputy Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.

This role is permanent working 37.5 hours per week covering Stoke Crown Court and North Staffordshire Justice Centre.

Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?

If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.

About the role:

As a Project Worker – Complex Needs, you’ll be at the heart of Single Homeless Project's (SHP) mission to end homelessness in London, working within our short-stay accommodation services that offer safety, stability, and a fresh start for people rebuilding their lives. Each day you’ll work alongside clients who have experienced homelessness and are navigating challenges such as substance use, mental health issues, trauma and physical health concerns. Through trust, persistence and creativity, you’ll help them access and sustain safe accommodation, reconnect with essential services, and take meaningful steps towards lasting independence.

You’ll build strong, consistent relationships that inspire confidence and hope, supporting clients to access healthcare, develop life skills, explore work and training opportunities, and strengthen their sense of belonging in the community. By approaching every interaction with empathy and purpose, you’ll play a key role in creating the conditions for lasting change – helping people not just to move off the streets, but to move forward in life.

At SHP, we don’t just offer jobs – we build careers with purpose. You’ll be part of an organisation that values development and growth, providing opportunities to expand your skills, influence practice, and progress within a sector-leading charity. Your work will help shape better futures for our clients and contribute to SHP’s ongoing journey to challenge inequality and deliver lasting impact for Londoners.

Rota: Monday to Friday: Early shifts (08:00 to 16:00) and Late (14:00 to 22:00) shifts. We consider bespoke and flexible working options, where this can be accommodated within service needs.

About you:

• Experience of working or supporting vulnerable people, rough sleepers or people with mental health, physical health or substance use support needs. 
• A non-judgemental approach to working with people facing multi-disadvantages and the skill to promote a strengths-based approach to case work and person-centred engagement.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives.
• Strong time management skills, ability to manage a caseload of clients, work on own initiative, manage competing priorities and maintain high standards.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing Date: Sunday 3rd May at midnight

Interview Date: Tuesday 18th and Wednesday 19th May online via Microsoft Teams

Please note, there will be a second stage interview for suitable candidates in our service in Barnet. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

Smart Works is looking for a Finance Officer to manage day‑to‑day financial transactions related to Accounts Payable (AP) and Accounts Receivable (AR). This role ensures timely and accurate processing of invoices, payments, receipts, and reconciliations, while maintaining strong financial controls and supporting the wider finance team with reporting and administrative duties.

For full details please see the attached job pack.

To apply, please use our online portal to submit a CV and answer the following screening questions by 12 noon on Tuesday 28th April 2026. You will be prompted to provide your answers to the questions during the online application.

About parkrun

parkrun is a health and wellbeing charity and our vision is to create a healthier and happier planet.

Since our conception in 2004, parkrun has evolved into a global social movement with a vibrant and inclusive community at its core. As of 2025, we have recorded over 120-million instances of walking, jogging, running, and volunteering.

Our mission is to transform lives by empowering people to be active, together, outdoors in their local community; and to protect parkrun for the generations to come. Each and every weekend, we deliver free, weekly timed events that people of all ages and backgrounds can join in. By tackling barriers to participation, we encourage communities to come together and embrace regular physical activity.

Now in its 21st  year, parkrun spans over 2,600 locations in 21 countries with more than 10 million people registered, and counting. 

And we have really only just begun.

Brief role description:

At parkrun, we’re working to transform our tech stack to make it fit for the future. The Junior Software Engineer will be a key team member, supporting this transformation.

The Junior Software Engineer will work on a wide range of systems and technologies, including C#, PHP, JavaScript, AWS, Azure. Working independently and collaboratively, you will help to build and maintain our websites, apps and backend systems.

No two days will be the same as you find ways to balance technical best practice against the requirements of the wider business as it grows.

The Junior Software Engineer must be proactive and have a willingness to learn, rather than having deep technical knowledge.

Please note this role will require regular travel between our London and Leeds office. 

Main responsibilities:

• Supporting the implementation of accessible and responsive websites and apps, supporting parkrun’s mission to make a healthier, happier planet.

• Proactively contributing to the development and maintenance of new and existing systems.

• Maintaining accurate documentation.

• Diagnosing and fixing issues within parkrun’s technical ecosystem.

• Participating in the out-of-hours support rota.

• Commitment to personal and professional development, keeping up-to-date with new technology trends and tools.

Essential experience requirements:

• Degree in Computer Science or equivalent experience

• Basic knowledge of a programming language (e.g. Python, PHP, JavaScript/TypeScript, C#) and databases (SQL or NoSQL)

• Understanding of:

  • how REST APIs work

  • using automated software testing such as unit and integration tests

  • version control systems (e.g Git)

• Awareness of:

  • frontend/backend decoupling and design patterns such as MVC

  • web accessibility requirements

  • computer security fundamentals and best practices

Desirable experience requirements:

• Basic understanding of mobile application or web development

• Awareness of accessible and responsive web pages

• Team collaboration and ability to work independently

• Usage of a cloud platform such as AWS or Azure

• Awareness of best software development practices and methodologies such as Agile and Scrum

Most relevant skills:

• Attention to Detail: Able to process detailed information effectively and consistently.

• Problem Solving: Able to detect problems, recognise important information and link various data; to trace potential causes and look for relevant details.

• Adaptability: Able to easily adjust to changing circumstances and learn new systems independently and quickly .

• Communication: Able to convey and share ideas clearly, concisely and accurately, both verbally and in writing.

• Initiative: Able to recognise and create opportunities and to act accordingly, with a desire to improve and learn new skills.

• Teamwork: Able to work well with others in multiple situations to achieve a shared goal.

• Organisation: Able to determine goals and priorities and to accurately  assess the actions, time and resources needed to achieve those goals.

• Proficient in use of a variety of IT tools, such as Google Workspace, and the ability to learn new systems independently and quickly.

• Technically curious and a problem solving mindset

Our values:

Family

We act with humility and always put the family first.

We’re humble. We know a lot but not everything. We take responsibility, acknowledge personal errors, and are open to learning, developing and improving. There’s no room for ego and no one is bigger than the family. We lead by example, and we share in our successes.

Bravery

We are brave, bold, and creative.

We’re ambitious and dynamic. We dream big, make bold decisions, challenge the status quo and get things done. We’re not afraid to question, innovate and be different.

Fairness

We act with kindness, compassion, and fairness.

We’re kind, caring, compassionate and empathetic. We assume others mean well. We’re aware of our actions and how what we do impacts others. We apply our founding principles of equality and inclusivity to every situation and opportunity.

Authenticity

We are honest, authentic, and accountable.

Trustworthiness, honesty and integrity are foundational to our family. We’re honest about what we know and what we don’t know. We hold each other to account. We communicate with transparency and empathy,  acknowledging that communication influences behaviours, emotions and feelings, and underpins effective collaboration.

Recognition

We recognise and respect each other.

We see and hear each other. We respect ourselves and others, support and help one another, listen attentively, and celebrate the uniqueness, strengths and diversity of our family

General information:

The post holder will be required to comply with all policies and procedures issued by parkrun Ltd.

This job description is not exhaustive and serves only to highlight the main requirements of the post holder. The organisation may stipulate other reasonable requirements. The job description will be reviewed and may be subject to change.

parkrun is an inclusive employer and we are committed to diversifying our staff and therefore we welcome applications from all backgrounds.

At parkrun, we strive to make every voice heard and valued, and we are dedicated to breaking down barriers to inclusion in all aspects of our workplace. For more on our commitment to Diversity, Equity, and Inclusion, please see our Global DEI Statement.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Country Director will provide dynamic leadership and management to develop and deliver Muslim Aid ‘s strategy in Sudan, with a focus on leading and building a high-performing, diverse team and developing strong relationships with external stakeholders that are critical to the organisation’s growth and reputation in the country.

About the Role:

1. Ensure the country office’s programme strategy is responding to the country’s critical development and humanitarian needs, and is also aligned to organisation’s global strategy, mission and values.
2. Enhance Muslim Aid’s reputation and brand through maintaining positive relationships  other stakeholders, including government, donors, UN bodies, other INGOs, and local NGOs.
3. Identify areas for capacity building with partners such as, organisational management, gender mainstreaming, human resource management, financial management, governance, etc.
4. Line manage the country team and the work in the country which will include staff, budgets, funding (both institutional and local) and ensure programme delivery in accordance with Muslim Aid policies and procedures.
5. Proactively seek new opportunities for funding of projects through in-country and external relationship building with stakeholders including the bilateral and multilateral development partners and the submission of self-sustainable programme initiatives.
6. Ensure that there is an adequate analysis of the risks which could impact on Muslim Aid’s operations in Sudan and to evaluate the risk appetite of the Sudan Country Office.

About You:

To be successful in this role, you will need:

1. Proven experience working internationally in development and/or humanitarian sector.
2. Experience in a project or programme management capacity
3. Knowledge, experience and appreciation of the dynamics of local NGO’s and community based development practices.
4. Proven experience in monitoring and evaluation of programmes; use of quantitative and qualitative research data collection in support of programme development
5. Experience of managing security, risk and legal compliance in the INGO sector.
6. Excellent communication and team working skills, with the ability to build good relations both internally and externally.

Why you should apply:

Join Muslim Aid as our Country Director Sudan and take on a pivotal leadership role in shaping and delivering our strategic vision in a complex and high-impact context. You will lead and inspire a diverse, high-performing team while strengthening key relationships with partners and stakeholders essential to our growth and reputation in the country. If you are driven by strategic leadership, team development and building meaningful partnerships to support impactful humanitarian work, apply now to make a lasting difference in Sudan.

Benefits you will enjoy working for us:

• 22 days annual leave
• Medical benefits in line with MA-UK local medical benefit policy
• One-off relocation allowance*
• One-off baggage allowance*
• Hardship allowance*
• Unaccompanied allowance*
• Accommodation allowance* (or in line with MA-UK accommodation policy for local staff)
• Rest and Recuperation (R&R)*
• Two home visits per year*

Please note: Benefits marked (*) are applicable only where the successful candidate is required to relocate to Sudan.

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

We are looking for a motivated and supportive Triage & Early Intervention Officer to contact victims of crime to offer support and complete initial assessments. This role is part-time working a rota pattern between 8am-8pm on Wednesday and Friday, occasional Saturday working may be required. The role is based at our office in Portsmouth.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the Role:

As a Triage & Early Intervention Officer, you will be the first point of contact via telephone, text or email for clients referred to our service. You will conduct comprehensive impact and risk assessments, provide immediate and short-term interventions, and ensure that each client receives tailored support that meets their individual needs.

As a Triage & Early Interventions Officer you will:

• Conduct comprehensive impact & risk assessments for clients.
• Provide tailored responses to clients' needs including information about their rights and the services available to them.
• Take incoming calls and efficiently triage to other teams including domestic abuse and children & young people
• Maintain accurate & confidential case management records.
• Work as part of a team & collaborate with statutory & voluntary agencies to address clients' needs.

About You:

Ideally you will have an understanding of the impact of crime & the criminal justice system. Experience in delivering services within a statutory, voluntary, or multi-agency setting is also beneficial.

You will need:

• Strong written & verbal communication skills.
• Good time management skills.
• Competent IT skills, able to use generic systems.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with external organisations.
• The ability to undertake impact & risk assessments.
• Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults.

You will need:

• Understanding of the impact of crime on victims such as sexual violence, hate crime and anti-social behaviour
• Effective verbal and written communication skills
• Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
• Ability to balance competing needs and priorities
• Ability to work independently and as part of a team
• Experience of building effective working relationships across internal and external stakeholders
• Personal resilience to manage exposure to highly emotional or sensitive demands of the role
• Ability to use generic IT applications competently.

Please note that as this post require police vetting, you must have lived in the UK for a minimum of three years prior to application. There is minimal requirement to travel through Hampshire. Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Responsible to: Operations Manager 

Role purpose: To supports people in the local community through the provision of holistic Money, Debt and Budgeting Advice 

Salary Scale:2.1 – 2.4.  £27,495 - £29,400 FTE. P/T hours will be considered

Key work areas and tasks 

Provision of advice and casework 

• Provide money advice and casework covering the full range of debt advice topics including priority and non-priority debt and money advice issues 

• Identify urgent situations and ensure any possible action is taken immediately 

• Assist clients with related issues integral to their debt case such as welfare benefits advice, housing, other financial matters and income maximisation (incorporates applications for grants and other welfare schemes) 

• Work with the client to draw up an agreed financial statement incorporating the Standard Financial Statement 

• Enable clients to identify and explore various options they may have in addressing their situation explaining the consequences and limitations of each option 

• Assist clients in the calculation of offers to priority and non-priority creditors with reference to their Financial Statement.  

• Where appropriate undertake negotiations with clients’ creditors and other relevant bodies and/or act for the client by drafting or writing letters and telephoning and negotiating with third parties as necessary 

• Prepare and present cases to the appropriate statutory bodies and courts as required including DRO, Breathing Space and bankruptcy applications 

• Maintain timely, accurate and detailed case records and adhere to administration systems 

• Maintain statistical information and other required documents and undertake client feedback surveys and facilitate client evaluation 

• Manage an agreed caseload of debt and money advice cases 

• Ensure all work casework conforms to Operational Policy including meeting the requirements of the Advice Quality Standard, FCA and MAPS 

• Provide basic welfare benefits advice to clients, to include assessing eligibility for benefits, better-off calculations and other income maximisation advice 

• Assist clients with other problems, referring to other advisers and/or agencies as appropriate 

• Provide representation for clients at county or magistrates courts when appropriate 

• Provide support, guidance and supervision to the money advice trainee caseworker/caseworker’s assistant and other less experienced staff and volunteers 

Research and Campaigns (social policy work) 

• Assist with social policy work by providing information about clients' circumstances through the appropriate channel.

• Research and campaigns, monitoring and relationship building.  

• Assist with the development and implementation, in conjunction with the Operations Manager and in consultation with other charity workers, the Charity’s Research and Campaigns Plan.  

• Assist with research and campaigns work by providing information about clients' circumstances through the appropriate channel.   

Administration 

• Maintain and monitor effective and efficient administrative systems.

• Monitor health and safety policy with regard to staff, equipment and premises within statutory requirements.

• Ensure complaints are brought to the Manager’s attention as soon as is practicable. 

Training and Development 

• Identify and implement own training and development needs (in consultation with the Operations Manager).   

• Identify the training needs of charity workers through support and supervision and contribute towards the charity’s training and development plans. 

• Contribute to organising training activities in conjunction, as appropriate, with the Operations Manager. 

Other Duties and Responsibilities 

• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.   

• Abide by data security and information assurance guidelines.  

• Ensure that work undertaken reflects and supports the Citizens Advice service’s equality and diversity strategy   

• Any other relevant tasks or duties required to ensure the effective running of the charity and our services. 

• To contribute to the induction and on-going training of charity workers within the team.  

Person specification  

Essential criteria 

• Qualified and competent money advice and debt caseworker holding the relevant accredited quality standard and other competencies set down by Advice Quality Standard, Money and Pension Service, FCA and/or Institute of Money Advisers 

• Demonstrable and thorough understanding of the application of the debt process in a busy advice organisation and of doing so in a client- centred and efficient way including through working on a Money Advice Service or MAPS funded programme 

• A positive approach to quality of advice audit (including peer review and external audit) and a commitment to constructive feedback as part of the quality assurance and learning process (as a recipient and 

• as a supervisor) 

• The ability to sift through large amounts of information and gather essential details during a client interview 

• Excellent negotiation skills with experience of conducting negotiations with a range of agencies and creditors 

• Proven ability to plan and prioritise your workload, meet deadlines and work calmly and with focus within a busy and fast paced environment 

• Experience of using a casework recording and quality assurance system and IT platforms 

• Experience of providing effective guidance and support to peers and junior colleagues and the ability to plan and co-ordinate the workload of others 

• Experience of working effectively within a team including paid and volunteer staff 

• Excellent communication skills (spoken and written) and the ability to develop and maintain positive, professional, working relationships with clients, funders, stakeholders, colleagues, volunteers, creditors and other agencies 

• Proven IT skills including very confident and competent use of Word, Excel, databases, cloud-based systems etc to maintain effective records, administrative and reporting systems 

• A commitment to travelling to various locations as required 

• Understanding of the issues affecting society and their implications for clients and service provision 

• Understanding of and commitment to the aims and principles of the CA service and its equal opportunities policies 

Desirable criteria 

•   Hold a current registration as a DRO intermediary 

• Experience of working within a Citizens Advice charity   

• Experience of working with the public in an advisory capacity  

Age UK Westminster (AUKW) is the leading charity for older people in the City of Westminster supporting the over 50s in aspects of later life including, loneliness, isolation or poverty, by delivering vital advice, befriending, group activities, digital inclusion and practical services to thousands of older people.

Join our senior management team at Age UK Westminster as the Head of Services. We seek a dynamic and innovative leader to further our progress in supporting older people.

The ideal candidate will have a proven track record in strategic planning and service development, as well as fostering partnerships with local stakeholders, including statutory bodies.

Essential qualifications include strong staff management and project development experience, knowledge of older people’s services, adeptness in external liaison and quality assurance, and excellent communication skills.

If you are passionate about making a difference and have the experience we need, we would love to hear from you.

Due to the large number of applicants, we regret we shall not be able to write personally to applicants who are not shortlisted. Therefore, if you have not heard from us, please presume that on this occasion your application has been unsuccessful.

Age UK Westminster is an equal opportunities employer. We encourage applications from all sections of the community.

Job Title - Head of Legal Aid and Billing

Contract - Permanent

Hours - Part Time, 28 hours per week (0.8 FTE) with some flexibility around working hours

Salary Range - £38,400 to £46,400 per annum (£48,000 to £58,000 FTE)

Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

One of the twelve members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.

About the role

This role will provide leadership and management for CCLC particularly focused on the Legal Practice Unit’s legal aid billing operations. Through systematic and efficient management, the post-holder will play a pivotal role in CCLC’s financial and operational sustainability. The role will be accountable for maximising the unit’s legal aid billing in controlled work, certificated work and inter partes costs and will hold responsibility for the unit’s billing systems. It will also be responsible for private fees billing. The post-holder will oversee the smooth running of legal aid billing including through line management of the billing team. The post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram’s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children’s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency. Where appropriate they will be deputising for the Managing Director on legal aid and financial matters.

The role would suit a highly organised and efficient legal, or a finance or billing professional with solid experience of legal practice and a deep understanding of the challenges of legal aid. Whilst candidates with direct experience of legal billing (and more specifically civil legal aid billing) are welcomed, we recognise that this is a highly specialised and niche field. As such, this role could suit a highly experienced solicitor who appreciates the important role developing sustainable businesses plays in ensuring access to justice and who therefore wishes to move into practice and financial management. They will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. However, they will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of Education Law, Community Care Law and Immigration and Asylum Law.

This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the four days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the post holder may require some occasional travel.   

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Wednesday 29th April 2026 at 23.59pm

Test and Interview date: W/C Tuesday 5th May 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

One of two Outreach and Project Workers pivotal to the delivery of an exciting new Women at Risk (WaR) project which will support women at risk of rough sleeping, homelessness and exploitation. Working across key areas of Enfield and Haringey you will, through a combination of nighttime outreach and daytime service provision, be critical to supporting a coordinated response across multiple agencies already engaged in this work.

You will undertake at least twice weekly nighttime outreach, support additional services and existing outreach provision and develop a daytime offer that meets the needs of women engaged through outreach and identified as at high risk of harm and homelessness.   

You will have responsibility for a caseload of women identified through outreach, referral and presentation at ours and other services. You will provide advocacy, casework support and connection and referral into other agencies which can help them address their needs.

This is a fantastic opportunity to become part of a passionate, high performing team and support the development of a new service which is meeting identified gaps in local provision.

Senior Support Worker/Care Practitioner (Waking Nights)

Sale, Greater Manchester
£26,665 - £27,352 per annum, pro rata

Full and Part Time positions available

• Once 6-month probation is passed, plus £12 shift allowance per night shift (£55 for sleep ins)
• Up to 40 hours per week, which includes weekends and bank holidays as required. Shifts are 9.45pm to 7.45am.
• Enhanced pay for Bank Holiday working
• Comprehensive induction and ongoing training

We endeavour to provide a family orientated service that meets the needs of all the people we support through holistic assessment. 

Joining as Night Care Practitioner, you will provide person centred support for individuals who have a range of physical and learning disabilities including people with profound, multiple learning disabilities and complex health needs. 

You’ll actively engage in training and demonstrate a high level of commitment to personal and service development and be familiar with the current care plans and risk assessments of each service user at the start of each shift. You’ll encourage and support service users demonstrating a good sound value base always promoting dignity and respect, maintaining accurate and up to date records of the work undertaken with service users using both written and electronic media, maintaining confidentiality at all times. 

About You 

All we ask is that you hold Basic IT skills (Microsoft Word & Email) and possess basic reading and writing skills. You’ll have a genuine desire to progress in care, able to support people with learning & physical disabilities with personal and healthcare needs with flexibility & commitment to training. 

About Us 

We are a local charity based in Sale, just south of Manchester City Centre. We have over 70 years’ experience supporting people with learning and physical disabilities to live life to the full. Our 5 care homes have up to 7 residents and our busy Community Service has weekly sessions, a social club and a weekend kids club. 

What you will receive whilst working for us: 

• 28 days holiday per year pro rata inclusive of bank holidays 
• Increased holiday entitlement with service 
• Pension Scheme 
• Medicash – includes access to 24hr GP, money off shopping and going out, wellbeing aids. 
• Life Insurance Scheme (after 6-month probation) 
• Excellent internal and external training offered. 
• Monthly staff prize draw 
• Cycle to work scheme 
• Access to Wage Stream 

We reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

Settled is a dynamic charity that supports the rights of EU and Ukrainians citizens who have made the UK their home, through providing expert, multi-lingual services. We seek a full-time experienced and capable manager who will work jointly with another service manager to deliver Settled's advice services to EU citizens UK-wide, with special attention to localities in England and Wales. You will hold IAA accreditation and be able to manage staff and volunteers to provide immigration advice. You will understand how strong relationships, especially with the Welsh Government and other funders, ensure the sustainability of a charity and help it meet the needs of its beneficiaries.  Role is hybrid with minimum of 4 days per month in Settled's Cardiff Bay office and some travel to cities in other parts of the UK. If you would like to join our supportive and impactful team, please include a cover letter which explains how you fulfil the person specification, along with your CV.